Avaya IP Office 5601, IP Office 4601 User Guide

IP Office

5601/4601 Phone User Guide

Issue 2b (30th June 2005)

Table of Contents

The Telephone............................................................................................................................ 5

Overview..................................................................................................................................................... 5

Call Appearance Buttons............................................................................................................................ 6

Basic Call Handling Features....................................................................................................7

Answer a Call ............................................................................................................................................. 7

Make a Call................................................................................................................................................. 7

Clearing A Call............................................................................................................................................ 8

Hold ............................................................................................................................................................ 8

Redial ......................................................................................................................................................... 8

Message ..................................................................................................................................................... 8

Transfer ...................................................................................................................................................... 9

Conference ................................................................................................................................................. 9

System Features ...................................................................................................................... 11

Introduction............................................................................................................................................... 11

Call Forwarding ........................................................................................................................................ 12

Diverting Calls .......................................................................................................................................... 12

Do Not Disturb .......................................................................................................................................... 12

Voicemail .................................................................................................................................................. 13

Default Feature Codes ............................................................................................................................. 14

Index.......................................................................................................................................... 15

5601/4601 Phone User Guide Page iii
IP Office Issue 2b (30th June 2005)

The Telephone

Overview

This guide covers the use of the Avaya 5601 and 4601 phones on Avaya IP Office. Both phones are
similar, however the 5601 is only supported on the IP Office whereas the 4601 is supported on a range
of Avaya telephone systems.

1. Message lamp:
Lit when the user has voicemail messages. Can also be set to flash when the phone is ringing.

2.
Two Call Appearance Buttons provide call appearance for both incoming and outgoing calls.

3. Hold:
Places a call on hold; retrieves a held call.

4. Call Handling Buttons:

5. Dial pad:
Standard 12-button pad for dialing telephone numbers.

6.
Adjusts the handset or ringer volume, depending on which item is in use.

7. Handset Socket:
Located on the side of the telephone

Call Appearance Buttons and LEDs:

• Transfer: See Transfer.

• Conference: See Conference.

• Drop: See Clearing a Call.

• Redial: See Redial.

Volume Controls:

8.

5601/4601 Phone User Guide Page 5
IP Office Issue 2b (30th June 2005)

Messages:

Access the user's mailbox.