Avaya IP Office 4601, IP Office 5601 User Guide

IP Office 3.2

4601 and 5601 User Guide

[15-601078] Issue [3] (1 June 2006)

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Table Of Contents

The Telephone............................................................................................................................1

About this Guide.......................................................................................................................................1

Overview..................................................................................................................................................1

Call Appearance Buttons..........................................................................................................................2

Call Handling..............................................................................................................................3

Answering a Call ......................................................................................................................................3

Clearing a Call..........................................................................................................................................3

Conference...............................................................................................................................................4

Hold..........................................................................................................................................................4

Making a Call............................................................................................................................................5

Message...................................................................................................................................................5

Redial.......................................................................................................................................................5

Transfer....................................................................................................................................................6

System Features ........................................................................................................................7

Introduction ..............................................................................................................................................7

Answering Calls........................................................................................................................................7

Call Forwarding........................................................................................................................................8

Diverting Calls..........................................................................................................................................8

Do Not Disturb..........................................................................................................................................9

Making Calls.............................................................................................................................................9

Voicemail................................................................................................................................................10

Default Feature Codes...........................................................................................................................11

Index................................................................................................ Error! Bookmark not defined.

4601 and 5601 User Guide Page iii
IP Office 3.2 [15-601078] Issue [3] (1 June 2006)

The Telephone

About this Guide

This guide describes how to use all the features on your Avaya IP Office 4601/5601 phone.
For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your IP Office

phone.
Further information about IP Office is available from www.avaya.com/support and also from

www.avaya.com/ipoffice/knowledgebase.

Overview

This guide covers the use of the 4601 and 5601 phones on IP Office. Both phones are similar, however
the 5601 is only supported on the IP Office whereas the 4601 is supported on a range of Avaya phone
systems.

4601 and 5601 User Guide Page 1
IP Office 3.2 [15-601078] Issue [3] (1 June 2006)

4601 and 5601 User Guide

1. Message Lamp: This lamp is used as follows;
On (Continuous): There are new messages in your voicemail mailbox, or in another mailbox for

which you have been configured to receive "Message Waiting Indication".

2. Call Appearance Buttons:
Two Call Appearance Buttons provide call appearance for both incoming and outgoing calls.

3. Hold:
Places a call on hold; retrieves a held call.

4. Call Handling Buttons:

 Transfer: See Transfer.
 Conference: See Conference.
 Drop: See Clearing a Call.
 Redial: See Redial.

5. Dial Pad:
Standard 12-button pad for dialling phone numbers.

6. Volume Controls:
Adjusts the handset or ringer volume, depending on which item is in use.

7. Handset Socket:
Located on the side of the phone.

8. Messages:
Access the mailbox.

Call Appearance Buttons

Having two call appearance buttons is useful. When holding a call you can answer another call and then
use the call appearance keys to switch between calls.

If you are set to receive a call waiting indication, the waiting call is shown against the next call
appearance key. Again you can switch between calls using the call appearance keys.

4601 and 5601 User Guide Page 2
IP Office 3.2 [15-601078] Issue [3] (1 June 2006)