Avaya H.323 User manual
Avaya IP Deskphone H.323 Release 6.8.3.04 Readme
Copyright Avaya 2019 All rights reserved
Issued 17 March 2020 Page 1 of 21
Avaya IP Deskphone H.323 Release 6.8.3 Readme
This file is the Readme for the Avaya Deskphone H.323 Release 6.8.3 software. This file
describes the contents of the November 2019 (6.8.3.04) software distribution package.
Avaya Deskphone H.323 6.8.3 software is supported on the Avaya 9608, 9608G, 9611G,
9621G, 9641G,9641GS IP Deskphones, on the J169, J179 IP Phones only, and when used
with Avaya Aura® Communication Manager and Avaya IP Office™. The Avaya Deskphone
H.323 6.8.3 software will not load or operate on any other models.
This release supersedes all previous Avaya Deskphone H.323 6.x.x software releases. Avaya
recommends that all customers using Avaya Deskphone H.323 6.x.x software upgrade to
this version at their earliest convenience.
The information in this document is accurate as of the issue date and subject to change.
Please refer to the advisements in this file for important information prior to
deploying this software.
Avaya IP Deskphone H.323 Release 6.8.3.04 Readme
Copyright Avaya 2019 All rights reserved
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Avaya Aura® Communication Manager Compatibility
The Avaya IP Deskphones/IP Phones using Avaya Deskphone H.323 Release 6.8.3 software
are supported on:
• Avaya Aura
®
Platform 6.2 FP4 (Avaya Aura® Communication Manager 6.3.6, Avaya,
Avaya Aura® System Manager 6.3.8) and associated service packs
• Avaya Aura
®
Platform 7.1.3 (Avaya Aura® Communication Manager 7.1.3, Avaya
Aura® System Manager 7.1.3) and associated service packs
• Avaya Aura
®
Platform 8.0.0 (Avaya Aura® Communication Manager 8.0.0, Avaya
Aura® System Manager 8.0.0) and associated feature/service packs
• Avaya Aura
®
Platform 8.1.0 (Avaya Aura® Communication Manager 8.0.0, Avaya
Aura® System Manager 8.0.0) and associated feature/service packs
• Avaya Aura® Call Center Elite 7.1.0
• Avaya Aura® Call Center Elite 8.0.0/8.1.0
Avaya IP Office™ Compatibility
The Avaya IP Deskphones/IP Phones using Avaya Deskphone H.323 Release 6.8.3 software
are supported on:
• IP Office™ 10.0 SP7
• IP Office™ 10.1 SP3 and later
• IP Office™ 11.0 and associated service packs (all models except J169/J179)
Refer to IP Office documentation for specific compatibility.
Avaya IP Deskphone H.323 Release 6.8.3.04 Readme
Copyright Avaya 2019 All rights reserved
Issued 17 March 2020 Page 3 of 21
New features in H.323 6.8.3
Avaya Deskphone H.323 Release 6.8.3 contains the following new features:
New with this release
Description
GDPR Compliance
Deskphone H.323 6.8.3 software satisfies the privacy
requirements of the EU General Data Protection Regulation
(GDPR).
Option to not display
“Ignore” softkey
A configurable option has been provided which prevents
the display of the “Ignore” softkey during an incoming call.
Documentation for H.323 6.8.3
The following documentation has been updated for this release.
• Avaya Overview and Specification IP Deskphone H.323
• Installing and Administering Avaya 9600 and J100 Series IP Deskphone H.323
• Using Avaya 9608/9608G/9611G IP Deskphones H.323
• Avaya 9608/9608G/9611G IP Deskphones H.323 Quick Reference
• Using Avaya 9621G/9641G/9641GS IP Deskphones H.323
• Avaya 9621G/9641G/9641GS IP Deskphones H.323 Quick Reference
• Using Avaya J169/J179 IP Phone H.323
• Avaya J169/J179 IP Phone H.323 Quick Reference
The following documentation has not been updated and is included below for reference.
• Using 9600 Series H323 in a Call Center
• Avaya 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Call Center Quick
Reference
• Using Avaya J100 Expansion Module H.323
• Guide to Icons – Avaya 9608/9608G/9611G/9621G/9641G IP Deskphones
• Application Note: EAP-TLS with 9600 Phones
• VPN Setup Guide for 9600 Series IP Deskphones
• Single Sign On for Local Devices – API Guide
• Avaya Deskphone H.323/SIP for 9600 Series – API Guide
These documents are available on http://support.avaya.com under “9600 Series IP
Deskphones” -> “H.323 6.8.x” -> Documents
Avaya IP Deskphone H.323 Release 6.8.3.04 Readme
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Issued 17 March 2020 Page 4 of 21
H.323 6.8.3 Package Contents
Avaya Deskphone H.323 6.8.3 Package Contents
The H.323 6.8.3 software package contains all the files necessary to upgrade Avaya new or
previously installed 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones or
previously installed J169/J179 IP Phones to the H.323 6.8.3 load.
The following files are included in each package:
• S9608_11HALBR6_8_3_04_V474.tar - The 6.8.3 H.323 phone application tar file for
9608, 9608G and 9611G models.
• S9621_41HALBR6_8_3_04_V474.tar - The 6.8.3 H.323 phone application tar file for the
9621G, 9641G and 9641GS models.
• S9608_11_HALKRR6_8_3_04.bin – The 6.8.3 H.323 application binary file for 9608G
and 9611G models.
• S96x1_UKR_V29r33_V29r33.tar – The 6.8.3 H.323 Kernel and root file system tar file.
• FW_H_J169_J179_R6_8_3_04.bin – The 6.8.3 H.323 application binary file for J169 and
J179 models
• FW_JEM24_R1_0_1_0_10.bin – Application binary file for JEM24.
• Deskphone H.323 6.6.1 files for interim upgrades if required:
o S9608_11HALBR6_6_1_15_V474.tar - The 6.6.1 H.323 phone application tar
file for 9608, 9608G and 9611G models
o S9621_41HALBR6_6_1_15_V474.tar - The 6.6.1 H.323 phone application tar
file for the 9621G, 9641G and 9641GS models
o S96x1_UKR_V25r10_V25r10.tar – The 6.6.1 H.323 Kernel and root file
system tar file
• 96x1Hupgrade.txt – This file is downloaded by the
9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones and J169/J179 IP Phones
and instructs the phones on how to upgrade.
• 20 predefined language files for phone display:
o mlf_96x1_v204_arabic.txt
o mlf_96x1_v204_chinese.txt
o mlf_96x1_v204_dutch.txt
o mlf_96x1_v204_english_large.txt
o mlf_96x1_v204_french_can.txt
o mlf_96x1_v204_french_paris.txt
o mlf_96x1_v204_german.txt
o mlf_96x1_v204_hebrew.txt
o mlf_96x1_v204_italian.txt
o mlf_96x1_v204_japanese.txt
o mlf_96x1_v204_korean.txt
o mlf_96x1_v204_polish.txt
o mlf_96x1_v204_portuguese.txt
o mlf_96x1_v204_russian.txt
o mlf_96x1_v204_spanish.txt
o mlf_96x1_v204_spanish_latin.txt
o mlf_96x1_v204_template_en.txt
o mlf_96x1_v204_thai.txt
o mlf_96x1_v204_trad_chinesei.txt
o mlf_96x1_v204_turkish.txt
• av_prca_pem_2033.txt (Avaya Product Root CA certificate)
Avaya IP Deskphone H.323 Release 6.8.3.04 Readme
Copyright Avaya 2019 All rights reserved
Issued 17 March 2020 Page 5 of 21
• Avaya-96x1IPTelephone-MIB.txt for reference
• AvayaMenuAdmin.txt template for reference
• release.xml
The signatures in the signatures subdirectory of the .zip distribution packages are
only intended to be used by the file server, and the file server that is on the
CM6.x/7.x Utility Server is the only file server that currently supports this.
System specific parameters should be entered into the 46xxsettings.txt file which is
available for separate download at http://support.avaya.com. New or changed
configuration parameters with this release of software are shown in Appendix 3.
The H.323 6.8.3 package is available in the following versions:
• Versions with encryption enabled
o 96x1-IPT-H323-R6_8_3_04-111919.zip
• Versions with encryption disabled
o 96x1-IPT-H323-R6_8_3_04U-111919.zip
Note: .tar files are no longer generated for Deskphone H.323 software.
Note: Deskphone H.323 6.6.1 binary files are included with this package as those are
required for interim upgrades from a release prior to Deskphone H.323 6.6.1 to Deskphone
H.323 6.6.2 or later to enable SHA2 image signature validation. Refer to the “Support for
SHA2-signed software files” section for further information.
Avaya IP Deskphone H.323 Release 6.8.3.04 Readme
Copyright Avaya 2019 All rights reserved
Issued 17 March 2020 Page 6 of 21
Converting a J169/J179 IP Phone from SIP to H323
The Avaya J169/J179 IP Phones are pre-loaded with J100 SIP software. Utilize the
procedure below to convert them to Deskphone H.323 software.
1. The J169/J179 must be using J100 2.0.0 or later software. If not using
2.0.0 software, then it must first be upgraded to J100 2.0.0 or later
software.
The version of software can be determined via the “View” menu item. The following
models are delivered from Avaya with this required software so do not need to be
checked:
a. J169D01A hardware revision 06
b. J179D02A hardware revision 05
2. Unzip the Deskphone H.323 6.8.3 installation package in the correct directory on
your HTTP server. Also unzip the J100 SIP 2.0.0 (or later) installation package in the
correct directory on your HTTP server.
3. There are three methods which can be chosen from:
a. Manual (use if you will have a mixture of SIP and H.323 J169/J179):
i. Install the Avaya J169/J179 on your network with access to the http
server and apply power to the phone.
ii. During the bootup sequence, access the Administration menu by
pressing the “Admin” softkey and entering the administration
password (default is 27238)
iii. Scroll to “Signaling” in the Administration menu, press “Select”
softkey, press the “Change” softkey until “H.323” is highlighted, and
press “Save”. Press “Back” to exit from the Administration menu and
the IP Phone will automatically reboot to apply the changed settings.
iv. After rebooting, the J169/J179 will download and install the
Deskphone H323 software.
b. DHCP (only use if all J169/J179 will be deployed with Deskphone H.323
software):
i. If using DHCP to provide custom options to the IP Phones, add SIG=1
to the string.
ii. Install the J169/J179 on your network with access to the http server
and DHCP server and apply power to the phone.
iii. After retrieving the SIG setting via DHCP, the J169/J179 will download
and install the Dekphone H.323 software
c. 46xxsettings.txt (only use if all J169/J179 will be deployed with Deskphone
H.323 software)
i. Add “SET SIG 1” in your 46xxsetttings.txt file on your http server
ii. Install the J169/J179 on your network with access to the http server
and apply power to the phone.
iii. After retrieving the SIG setting via the 46xxsettings.txt file, the
J169/J179 will download and install the Dekphone H.323 software
4. After the conversion, confirm that the upgrade was successful by either:
Avaya IP Deskphone H.323 Release 6.8.3.04 Readme
Copyright Avaya 2019 All rights reserved
Issued 17 March 2020 Page 7 of 21
a. Press the “Mute” button, enter the defined administrator password, followed
by “#”. Scroll to the “View” menu item, scroll down to “Release” and confirm
that it shows “6.8304”
b. Press the “Menu Menu” button, scroll down to “About Avaya IP Deskphone”,
press “Select” softkey, and confirm that it shows “Release 6.8304”.
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