Avaya G430 Installation And Upgrades
Installation and Upgrades for the Avaya
Branch Gateway G430
Release 6.3.5
03-603233
Issue 2
February 2017
©
2010-2017, Avaya, Inc.
All Rights Reserved.
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Warranty
Avaya provides a limited warranty on Avaya hardware and software.
Refer to your sales agreement to establish the terms of the limited
warranty. In addition, Avaya’s standard warranty language, as well as
information regarding support for this product while under warranty is
available to Avaya customers and other parties through the Avaya
Support website: http://support.avaya.com or such successor site as
designated by Avaya. Please note that if you acquired the product(s)
from an authorized Avaya Channel Partner outside of the United
States and Canada, the warranty is provided to you by said Avaya
Channel Partner and not by Avaya.
Third Party Components
“Third Party Components” mean certain software programs or
portions thereof included in the Software or Hosted Service may
contain software (including open source software) distributed under
third party agreements (“Third Party Components”), which contain
terms regarding the rights to use certain portions of the Software
(“Third Party Terms”). As required, information regarding distributed
Linux OS source code (for those Products that have distributed Linux
OS source code) and identifying the copyright holders of the Third
Party Components and the Third Party Terms that apply is available
in the Documentation or on Avaya’s website at:
http://
support.avaya.com/Copyright or such successor site as designated
by Avaya. You agree to the Third Party Terms for any such Third
Party Components
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If you suspect that you are being victimized by Toll Fraud and you
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at +1-800-643-2353 for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support website:
http://support.avaya.com or such
successor site as designated by Avaya. Suspected security
vulnerabilities with Avaya products should be reported to Avaya by
sending mail to: securityalerts@avaya.com.
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instructions and performance specifications that Avaya may generally
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judgments arising out of, or in connection with, subsequent
modifications, additions or deletions to this documentation, to the
extent made by End User.
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bases the pricing of its licenses and can be, without limitation,
an agent, port or user, an e-mail or voice mail account in the
name of a person or corporate function (e.g., webmaster or
helpdesk), or a directory entry in the administrative database
utilized by the Software that permits one user to interface with
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copy or an Instance of the Software on one Server or on
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or Instance of the Software on a number of Servers up to the
number indicated in the order provided that the performance
capacity of the Server(s) does not exceed the performance
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performance capacity without Avaya’s prior consent and
payment of an upgrade fee.
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Software on a single Designated Processor or Server per
authorized Named User (defined below); or (ii) install and use
the Software on a Server so long as only authorized Named
Users access and use the Software. “Named User”, means a
user or device that has been expressly authorized by Avaya to
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“Named User” may be, without limitation, designated by name,
corporate function (e.g., webmaster or helpdesk), an e-mail or
voice mail account in the name of a person or corporate
function, or a directory entry in the administrative database
utilized by the Software that permits one user to interface with
the Software.
• Shrinkwrap License (SR). You may install and use the
Software in accordance with the terms and conditions of the
applicable license agreements, such as “shrinkwrap” or
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Software provided hereunder solely to the extent of the authorized
activation or authorized usage level, solely for the purpose specified
in the Documentation, and solely as embedded in, for execution on,
or (in the event the applicable Documentation permits installation on
non-Avaya equipment) for communication with Avaya equipment.
Charges for Heritage Nortel Software may be based on extent of
activation or use authorized as specified in an order or invoice.
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Virtualization
Each product has its own ordering code and license types. Note that
each Instance of a product must be separately licensed and ordered.
For example, if the end user customer or Avaya Channel Partner
would like to install two Instances of the same type of products, then
two products of that type must be ordered.
How to Get Help
For additional support telephone numbers, go to the Avaya support
Website:
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to (that is,
http://www.avaya.com/support. If you are:
• Within the United States, click the Escalation Contacts link
that is located under the Support Tools heading. Then click
the appropriate link for the type of support that you need.
• Outside the United States, click the Escalation Contacts link
that is located under the Support Tools heading. Then click
the International Services link that includes telephone
numbers for the international Centers of Excellence.
http://support.avaya.com/
either unauthorized or malicious access to or use of) your company's
telecommunications equipment by some party.
Your company's “telecommunications equipment” includes both this
Avaya product and any other voice/data/video equipment that could
be accessed via this Avaya product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf. Whereas,
a “malicious party” is anyone (including someone who may be
otherwise authorized) who accesses your telecommunications
equipment with either malicious or mischievous intent.
Such intrusions may be either to/through synchronous (timemultiplexed and/or circuit-based), or asynchronous (character-,
message-, or packet-based) equipment, or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll
facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions
associated with your system and/or its networked equipment. Also
realize that, if such an intrusion should occur, it could result in a
variety of losses to your company (including but not limited to,
human/data privacy, intellectual property, material assets, financial
resources, labor costs, and/or legal costs).
Responsibility for Your Company’s Telecommunications
Security
The final responsibility for securing both this system and its
networked equipment rests with you - Avaya’s customer system
administrator, your telecommunications peers, and your managers.
Base the fulfillment of your responsibility on acquired knowledge and
resources from a variety of sources including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you
and your peers should carefully program and configure:
• Your Avaya-provided telecommunications systems and their
interfaces
• Your Avaya-provided software applications, as well as their
underlying hardware/software platforms and interfaces
• Any other equipment networked to your Avaya products
TCP/IP Facilities
Customers may experience differences in product performance,
reliability and security depending upon network configurations/design
and topologies, even when the product performs as warranted.
Product Safety Standards
This product complies with and conforms to the following
international Product Safety standards as applicable:
• IEC 60950-1 latest edition, including all relevant national
deviations as listed in the IECEE Bulletin—Product Category
OFF: IT and Office Equipment.
• CAN/CSA-C22.2 No. 60950-1 / UL 60950-1 latest edition.
This product may contain Class 1 laser devices.
• Class 1 Laser Product
• Luokan 1 Laserlaite
• Klass 1 Laser Apparat
Electromagnetic Compatibility (EMC) Standards
This product complies with and conforms to the following
international EMC standards, as applicable:
• CISPR 22, including all national standards based on CISPR
22.
• CISPR 24, including all national standards based on CISPR
24.
• IEC 61000-3-2 and IEC 61000-3-3.
Avaya Inc. is not responsible for any radio or television interference
caused by unauthorized modifications of this equipment or the
substitution or attachment of connecting cables and equipment other
than those specified by Avaya Inc. The correction of interference
caused by such unauthorized modifications, substitution or
attachment will be the responsibility of the user. Pursuant to Part 15
of the Federal Communications Commission (FCC) Rules, the user is
cautioned that changes or modifications not expressly approved by
Avaya Inc. could void the user’s authority to operate this equipment.
Federal Communications Commission Part 15 Statement:
For a Class A digital device or peripheral:
Note:
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
For a Class B digital device or peripheral:
Note:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Equipment With Direct Inward Dialing (“DID”):
Allowing this equipment to be operated in such a manner as to not
provide proper answer supervision is a violation of Part 68 of the
FCC’s rules.
Proper Answer Supervision is when:
1. This equipment returns answer supervision to the public
switched telephone network (PSTN) when DID calls are:
• answered by the called station,
• answered by the attendant,
• routed to a recorded announcement that can be
administered by the customer premises equipment
(CPE) user
• routed to a dial prompt
2. This equipment returns answer supervision signals on all
(DID) calls forwarded back to the PSTN.
Permissible exceptions are:
• A call is unanswered
• A busy tone is received
• A reorder tone is received
Avaya attests that this registered equipment is capable of providing
users access to interstate providers of operator services through the
use of access codes. Modification of this equipment by call
aggregators to block access dialing codes is a violation of the
Telephone Operator Consumers Act of 1990.
Automatic Dialers:
When programming emergency numbers and (or) making test calls to
emergency numbers:
• Remain on the line and briefly explain to the dispatcher the
reason for the call.
• Perform such activities in the off-peak hours, such as early
morning or late evenings.
Toll Restriction and least Cost Routing Equipment:
The software contained in this equipment to allow user access to the
network must be upgraded to recognize newly established network
area codes and exchange codes as they are placed into service.
Failure to upgrade the premises systems or peripheral equipment to
recognize the new codes as they are established will restrict the
customer and the customer’s employees from gaining access to the
network and to these codes.
For equipment approved prior to July 23, 2001:
This equipment complies with Part 68 of the FCC rules. On either the
rear or inside the front cover of this equipment is a label that
contains, among other information, the FCC registration number, and
ringer equivalence number (REN) for this equipment. If requested,
this information must be provided to the telephone company.
For equipment approved after July 23, 2001:
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the Administrative Council on Terminal
Attachments (ACTA). On the rear of this equipment is a label that
contains, among other information, a product identifier in the format
US:AAAEQ##TXXX. If requested, this number must be provided to
the telephone company.
The REN is used to determine the quantity of devices that may be
connected to the telephone line. Excessive RENs on the telephone
line may result in devices not ringing in response to an incoming call.
In most, but not all areas, the sum of RENs should not exceed 5.0.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre
maximal de terminaux qui peuvent être raccordés à une interface
téléphonique. La terminaison d’une interface peut consister en une
combinaison quelconque de dispositifs, à la seule condition que la
somme d’indices d’équivalence de la sonnerie de tous les dispositifs
n’excède pas cinq.
To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for
this product is part of the product identifier that has the format
US:AAAEQ##TXXX. The digits represented by ## are the REN
without a decimal point (for example, 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
Means of Connection:
Connection of this equipment to the telephone network is shown in
the following table:
Manufactu
rer’s Port
FIC Code SOC/ REN/
A.S. Code
Network
Jacks
Identifier
Off
premises
station
OL13C 9.0F RJ2GX,
RJ21X,
RJ11C
DID trunk 02RV2.T AS.2 RJ2GX,
RJ21X,
RJ11C
CO trunk 02GS2 0.3A RJ21X,
RJ11C
02LS2 0.3A RJ21X,
RJ11C
Tie trunk TL31M 9.0F RJ2GX
Basic Rate
02IS5 6.0F, 6.0Y RJ49C
Interface
1.544
digital
interface
04DU9.BN 6.0F RJ48C,
RJ48M
04DU9.1KN6.0F RJ48C,
RJ48M
04DU9.1SN6.0F RJ48C,
RJ48M
120A4
04DU9.DN 6.0Y RJ48C
channel
service unit
If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice is
not practical, the telephone company will notify the customer as soon
as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the operation
of the equipment. If this happens, the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact the Technical Service Center at
1-800-242- 2121 or contact your local Avaya representative. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also
compliant.
Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or
corporation commission for information.
Installation and Repairs
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a
representative designated by the supplier. It is recommended that
repairs be performed by Avaya certified technicians.
FCC Part 68 Supplier’s Declarations of Conformity
Avaya Inc. in the United States of America hereby certifies that the
equipment described in this document and bearing a TIA TSB-168
label identification number complies with the FCC’s Rules and
Regulations 47 CFR Part 68, and the Administrative Council on
Terminal Attachments (ACTA) adopted technical criteria.
Avaya further asserts that Avaya handset-equipped terminal
equipment described in this document complies with Paragraph
68.316 of the FCC Rules and Regulations defining Hearing Aid
Compatibility and is deemed compatible with hearing aids.
Copies of SDoCs signed by the Responsible Party in the U. S. can
be obtained by contacting your local sales representative and are
available on the following Web site:
Canadian Conformity Information
This Class A (or B) digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe A (ou B) est conforme à la
norme NMB-003 du Canada.
This product meets the applicable Industry Canada technical
specifications/Le présent materiel est conforme aux specifications
techniques applicables d’Industrie Canada.
European Union Declarations of Conformity
Avaya Inc. declares that the equipment specified in this document
bearing the "CE" (Conformité Europeénne) mark conforms to the
European Union Radio and Telecommunications Terminal Equipment
Directive (1999/5/EC), including the Electromagnetic Compatibility
Directive (2004/108/EC) and Low Voltage Directive (2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained
by contacting your local sales representative and are available on the
following Web site:
European Union Battery Directive
Avaya Inc. supports European Union Battery Directive 2006/66/EC.
Certain Avaya Inc. products contain lithium batteries. These batteries
are not customer or field replaceable parts. Do not disassemble.
Batteries may pose a hazard if mishandled.
Japan
The power cord set included in the shipment or associated with the
product is meant to be used with the said product only. Do not use
the cord set for any other purpose. Any non-recommended usage
could lead to hazardous incidents like fire disaster, electric shock,
and faulty operation.
If this is a Class A device:
This is a Class A product based on the standard of the Voluntary
Control Council for Interference by Information Technology
Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may occur, in which case, the user
may be required to take corrective actions.
If this is a Class B device:
This is a Class B product based on the standard of the Voluntary
Control Council for Interference from Information Technology
Equipment (VCCI). If this is used near a radio or television receiver in
a domestic environment, it may cause radio interference. Install and
use the equipment according to the instruction manual.
http://support.avaya.com/DoC.
http://support.avaya.com/DoC.
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The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and Product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
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Documentation, Hosted Service(s) and Product(s) should be
construed as granting, by implication, estoppel, or otherwise, any
license or right in and to the Marks without the express written
permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website:
designated by Avaya.
Contact Avaya Support
See the Avaya Support website:
or Hosted Service notices and articles, or to report a problem with
your Avaya Product or Hosted Service. For a list of support telephone
numbers and contact addresses, go to the Avaya Support website:
http://support.avaya.com (or such successor site as designated by
Avaya), scroll to the bottom of the page, and select Contact Avaya
Support.
http://support.avaya.com, or such successor site as
http://support.avaya.com for Product
Contents
Chapter 1: Before you install................................................................................................. 10
Before you install................................................................................................................... 10
Before going to site.......................................................................................................... 10
Site requirements............................................................................................................ 15
Firmware Specifications................................................................................................... 17
Branch Gateway package contents................................................................................... 18
EM200 package contents................................................................................................. 19
Chapter 2: Installing the Branch Gateway and EM200........................................................ 21
Branch Gateway installations................................................................................................. 21
Roadmap for installing the Branch Gateway...................................................................... 21
Mounting the Branch Gateway chassis.............................................................................. 21
Placing the Branch Gateway on a table............................................................................. 26
Mounting the EM200 expansion module(s).............................................................................. 27
EM200 installation........................................................................................................... 27
Installing the media modules.................................................................................................. 28
Before inserting media modules into the Branch Gateway or EM200 chassis....................... 28
Combination limitations.................................................................................................... 29
Slot allocation................................................................................................................. 29
Inserting the S8300 Server............................................................................................... 31
Inserting media modules.................................................................................................. 32
Ground conductor attachments............................................................................................... 33
General grounding requirements...................................................................................... 34
Approved grounds........................................................................................................... 36
Safety ground connections............................................................................................... 39
Connecting power to the EM200 expansion modules......................................................... 41
Connecting power to the Branch Gateway......................................................................... 42
Chapter 3: Connecting devices............................................................................................. 43
Connecting devices............................................................................................................... 43
Roadmap for connecting devices...................................................................................... 43
Data and voice device connections................................................................................... 44
Circuit protection installation............................................................................................. 52
Connecting an E1/T1 WAN link to the MM340 media module.............................................. 53
Coupled Bonding Conductor installations.......................................................................... 54
Avaya Partner Contact Closure Adjunct installations.......................................................... 54
Chapter 4: Connecting and enabling a USB modem for remote access........................... 56
Connecting and enabling a USB modem for remote access...................................................... 56
Gateways without S8300 modem connections................................................................... 56
Branch Gateways with S8300 USB modems........................................................................... 56
Maintenance web pages.................................................................................................. 57
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 7
Comments on this document? infodev@avaya.com
Contents
Branch Gateways with S8300 modem connections............................................................ 58
Testing the modem connection (Branch Gateway with S8300)............................................ 58
Connecting the USB CD-ROM drive.................................................................................. 59
Chapter 5: Configuring the Branch Gateway....................................................................... 60
Branch Gateway configuration................................................................................................ 60
Configuring basic Branch Gateway connectivity................................................................. 60
Chapter 6: After installation................................................................................................... 63
After installation.................................................................................................................... 63
Roadmap for post installation........................................................................................... 63
Installation testing............................................................................................................ 63
Removing the installation equipment................................................................................. 66
Chapter 7: Adding media modules and devices.................................................................. 68
Media module and device additions........................................................................................ 68
Media module additions................................................................................................... 68
Telephone additions........................................................................................................ 69
Trunk additions............................................................................................................... 70
Connecting the trunk........................................................................................................ 71
Chapter 8: Upgrading and replacing Field Replaceable Units........................................... 74
Field Replaceable Unit upgrades and replacements................................................................. 74
Inserting or removing an MP10, MP20, MP80, or MP120 VoIP module................................ 74
Installing the upgrade memory kit..................................................................................... 80
Chapter 9: Upgrading the Branch Gateway firmware.......................................................... 87
Branch Gateway firmware upgrades....................................................................................... 87
Firmware upgrades using Software Update Manager......................................................... 87
Firmware upgrades from the primary controller.................................................................. 88
Upgrading firmware using the CLI through FTP/TFTP........................................................ 88
Upgrading Branch Gateway firmware using the CLI via a USB device................................. 94
Chapter 10: Upgrading IP phone configuration and firmware files................................... 97
IP phone configuration and firmware file upgrades................................................................... 97
IP telephones supported by the local TFTP Server feature........................................................ 97
Administering the upgrade..................................................................................................... 98
Upgrade administration.................................................................................................... 99
TFTP IP telephone upgrade examples.................................................................................. 101
Upgrading the 4602SW and 4602D phones..................................................................... 101
Upgrading 4620 IP phones............................................................................................. 103
Failure scenarios and repair actions...................................................................................... 103
Upgrading considerations..................................................................................................... 104
Chapter 11: Backing up and restoring the Branch Gateway............................................ 106
Branch Gateway backups and restores................................................................................. 106
Chapter 12: Troubleshooting............................................................................................... 107
Troubleshooting.................................................................................................................. 107
One telephone stops working......................................................................................... 107
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 8
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Contents
Identifying the problem when one phone stops working.................................................... 107
No power on the Branch Gateway........................................................................................ 108
Proposed Solution......................................................................................................... 108
CLI is not accessible............................................................................................................ 108
NVRAM Init......................................................................................................................... 108
Proposed Solution 1...................................................................................................... 109
Chapter 13: Front panel description................................................................................... 111
Front panel description........................................................................................................ 111
The front panel of the Branch Gateway chassis without media modules............................. 111
The front panel of the Avaya MM710B media module....................................................... 116
The front panel of the Avaya MM711 media module......................................................... 117
The front panel of the Avaya MM712 media module......................................................... 118
The front panel of the Avaya MM714 media module......................................................... 119
The front panel of the Avaya MM714B media module....................................................... 120
The front panel of the Avaya MM716 media module......................................................... 121
The front panel of the Avaya MM717 media module......................................................... 123
The front panel of the Avaya MM720 media module......................................................... 124
Front panel of the MM721 media module......................................................................... 125
The front panel of the Avaya MM722 media module......................................................... 126
Chapter 14: Technical specifications.................................................................................. 128
Technical specifications....................................................................................................... 128
Specifications................................................................................................................ 128
EM200 specifications..................................................................................................... 129
Power cord specifications............................................................................................... 129
USB modems supported by the Branch Gateway............................................................. 130
USB modems supported by the S8300............................................................................ 130
Chapter 15: Power supplies and adjunct systems............................................................ 131
Power supplies and adjunct systems..................................................................................... 131
Typical adjunct power connections.................................................................................. 131
Typical adjunct power connections end-to-end................................................................. 132
Avaya Aura® Communication Manager messaging application.......................................... 133
Call Center................................................................................................................... 133
Chapter 16: Information checklists..................................................................................... 135
Information checklists.......................................................................................................... 135
Installer's checklist......................................................................................................... 135
Serial number and login information................................................................................ 136
Chapter 17: Equipment list.................................................................................................. 139
Equipment list..................................................................................................................... 139
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 9
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Chapter 1: Before you install
Before you install
Read this chapter carefully before you begin the installation. If you are installing the Branch
Gateway at a customer site, read this chapter before going to the customer site.
Related links
Before going to site on page 10
Site requirements on page 15
Firmware Specifications on page 17
Branch Gateway package contents on page 18
EM200 package contents on page 19
Before going to site
Before going to the site, it is necessary to read the planning documentation and prepare equipment
required for installation.
Related links
Before you install on page 10
Required equipment on page 10
Obtaining the Branch Gateway serial number on page 12
RFA access on page 12
License file with Survivable Remote Server on page 12
Downloading license and authentication files on page 12
ART for the RAS IP address on page 13
Downloading recent firmware on page 15
The EPW on page 15
Required equipment
Make sure you have the necessary equipment to assist you in the installation before you start
working.
Related links
Before going to site on page 10
Equipment required for installation on page 11
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 10
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Equipment required for mounting on page 11
Equipment required for installing an S8300 Server on page 11
Equipment required if you are not installing an S8300 Server on page 11
Equipment required for installation
• One loop start analog trunk for connecting a modem
• A separate telephone line, if needed, for verbal communication during remote configuration
Related links
Required equipment on page 10
Equipment required for mounting
• A crosspoint screwdriver if rack mounting or wall mounting the Branch Gateway
• If you will mount the Branch Gateway on a flat wall: screws to fasten the Branch Gateway to
the wall
• If you will mount the Branch Gateway on a non-flat wall:
- A 48 in. x 48 in. (1.2 m x 1.2 m) plywood board (US: 3/4 inch plywood), 0.75 in. (20 mm)
thick.
Before you install
- Wood screws to fasten the Branch Gateway to the plywood.
- Screws to fasten the plywood board to the wall (pan head at least ¾ in, #10-12 screw)
Related links
Required equipment on page 10
Equipment required for installing an S8300 Server
• One USB CD-ROM drive
• A laptop computer with Internet Explorer
Related links
Required equipment on page 10
Equipment required if you are not installing an S8300 Server
• A PC on the local network, optionally with a USB flash drive
• A laptop computer running Windows XP or Windows 2000 with an Ethernet port recognized by
the operating system on the laptop. If the port is recognized, it is listed by the Device Manager.
• A modem to connect to the Branch Gateway to enable dial-in configuration.
supported by the Branch Gateway on page 130See USB modems supported by the Branch
Gateway on page 130 for a list of the USB modems supported by the Branch Gateway.
Related links
Required equipment on page 10
USB modems
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 11
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Before you install
Obtaining the Branch Gateway serial number
About this task
Look for the serial number sticker on the back of the Branch Gateway chassis. If the unit is delivered
directly to the customer and you will not have phone or LAN line access from the customer site to
access the http://rfa.avaya.com website, this task will require a preliminary trip to the customer site.
Related links
Before going to site on page 10
RFA access
You need to obtain a personal Single Sign-On (SSO) for Remote Feature Activation (RFA) website
authentication login before going to the site for installation. You must complete the authentication
process before you can be assigned an SSO authentication login.
As a first-time user:
• Business Partners should point their browsers to the Business Partner portal option
sales_market, services-voice, training tools and procedures to select RFA
• Associates should point their browsers to the Avaya Associate portal
• Contractors should point their browsers to avaya.com
• Alternatively go directly to http://rfa.avaya.com
From that point, log into SSO and complete the process to obtain your personal login.
Related links
Before going to site on page 10
License file with Survivable Remote Server
If you are installing an S8300 as a Survivable Remote Server (SRS), the license file for the S8300
must have a Communication Manager release that is equal to or greater than that of the server that
acts as primary controller (an S8300, S8400, S87xx, or S85xx). This is necessary so that if control
passes to the SRS, it can allow the same level of call processing as that of the primary controller.
Additionally, the SRS must have a version of Avaya Aura® Communication Manager that is identical
to that of the primary controller.
The license file requirements of the SRS should be identified in your planning documentation.
Related links
Before going to site on page 10
Downloading license and authentication files
About this task
If you are installing a Branch Gateway with an S8300 Server as a primary controller, you need
license and authentication files for the Communication Manager.
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 12
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Before you install
Important:
If you are replacing the installed firmware with version 5.2.1, you must download a 5.2.1
authentication file before replacing the firmware.
Procedure
1. Use Windows File Explorer or another file management program to create a directory on
your laptop for storing license and authentication files (for example, C:\licenses).
2. Access the Internet from your laptop and go to
3. Login using your SSO login and password.
The AFS and RFA information home page appears.
4. Start the RFA application from the RFA information page.
To create and download the license file and authentication file, follow the instructions
outlined in the Avaya Remote Feature Activation (RFA) User Guide, 03-300149.
5. Use the download or email capabilities of the RFA website to download the license and
authentication files to your laptop.
http://rfa.avaya.com.
Result
You can use the Maintenance Web Interface to install the Communication Manager license and
authentication files.
Related links
Before going to site on page 10
ART for the RAS IP address
The Automatic Registration Tool (ART) is a software tool that generates a remote access (RAS) IP
address and password, for accessing a product attached to a customer’s modem. This IP address is
required for configuring remote access to a modem on the S8300 or Branch Gateway. If you need to
configure remote access to both the Branch Gateway and the S8300, follow this procedure twice,
once for the Branch Gateway and once for the S8300. For each procedure, a script file is created
and downloaded or emailed to you. You can use the installation script to automatically set up an IP
address and other alarming parameters.
When you run GIW, you will have the opportunity to import the Electronic Planning Worksheet
(EPW). The ART information will be imported along with all the other information in the EPW.
Alternatively, if the Branch Gateway will be configured using the CLI, keep the installation script to
run as a CLI command at the configuration stage.
If the Branch Gateway will be configured using Gateway Installation Wizard (GIW) or Avaya
Installation Wizard (AIW), and you have an EPW, enter the ART information contained in the
installation script into the EPW.
Note:
You must generate and install a License file and Authentication file for the Communication
Manager installed on the S8300, before you use the ART tool. Follow the applicable process to
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 13
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Before you install
register the system in the Automatic Registration Tool (ART). Provision the IP Address for
S8300 Remote Access with Configure server by using the Set Modem Interface function. NonAvaya personnel may need to contact their service support or customer care center for IP
addresses, depending on entitlements.
Related links
Before going to site on page 10
Obtaining the RAS IP address and password on page 14
Obtaining the RAS IP address and password
Procedure
1. Access the ART website on your laptop.
2. From the User menu, select Administer an S8xxx, Gxxx, CCS, CVLAN, or ASG Guard II.
The Enter Network Password dialog box appears.
3. Enter your ART user name and password.
4. Click OK.
The Start of Installation script & IP Addr Admin screen appears.
5. In the FL Number field, enter the customer’s FL number.
6. In the Session Type field, select Installation Script Administration.
7. In the Product Type field, select Gxxx MEDIA GATEWAY if you want to configure remote
access for the Branch Gateway, or S8300 SERVER if you want to configure remote access
for the S8300.
8. In the INADS field, enter the number of the telephone line to which you will connect the
modem.
9. Click Start Installation script & IP Addr Admin.
ART validates your input and the Customer Validation screen appears.
10. Read the customer information displayed, to check that it is correct.
11. In the Customer Type field, select Other.
12. Click Continue Installation Script Administration.
A product list appears.
13. Click the number of the product for which you are configuring remote access.
The Gxxx MEDIA GATEWAY Installation Script Administration Data screen appears.
14. In the Product Name field, enter the product name.
15. In the INADS Number field, make sure the correct customer provided dial-in number for the
Branch Gateway appears.
16. Click Continue Installation Script Administration.
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 14
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Before you install
ART generates the RAS IP address and password (CHAP secret key) and generates an
installation script for the product. Keep the RAS IP address and password to configure your
modem later.
17. Click Download Installation Script File to download the installation script to your laptop, or
Email Installation Script File to have the script emailed to you.
A script file is created and downloaded or emailed to you.
Related links
ART for the RAS IP address on page 13
Downloading recent firmware
About this task
Download any recently updated firmware for the Branch Gateway and media modules to your
laptop. Visit the Avaya Support website
file versions against the factory installed versions in the hardware you are installing. Download any
firmware image file upgrades you need from the Avaya Support website, and any Communication
Manager service packs that may be required for the upgrade.
Related links
Before going to site on page 10
www.avaya.com/supportto check the latest firmware image
The EPW
The EPW is an Excel spreadsheet from which Avaya configuration wizards automatically pull data to
configure and install the S8300 Server and the Branch Gateway. The EPW is filled in by the
customer and project manager, and should be completed before installation.
Note:
For information on the EPW and the Avaya Installation Wizard, see the documentation for
Media Gateways release 5.2.
For greatest efficiency, obtain the Electronic Preinstallation Worksheet (EPW) from the Avaya
Support website at http://support.avaya.com/avayaiw.
Related links
Before going to site on page 10
Site requirements
Inspect the site before you begin the installation. Verify that the site requirements have been met for
adequate environmental conditions, power and grounding availability, safety, and security
conditions. If you find discrepancies between the specifications necessary for proper installation of
equipment and the conditions on site, contact your project manager before proceeding with the
installation.
The Branch Gateway may be installed in a 19" rack, mounted on a wall, or placed on a sturdy table.
Installation instructions are provided in
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 15
Installing the Branch Gateway on page 21. The ambient
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Before you install
temperature should be in the range 32 to 104˚F (0 to 40˚C). The humidity should not be higher than
90%.
Related links
Before you install on page 10
Verifying temperatures and clearances on page 16
Verifying power outlets on page 16
Verifying the grounds on page 16
Verifying temperatures and clearances
About this task
Verify that temperatures and clearances are within the recommended technical parameters. Consult
the table of Technical Specifications in Technical specifications on page 128.
Warning:
Verify that temperature and clearance ranges are within tolerable limits. The thermal sensors
may shut down equipment if it is subjected to conditions beyond the recommended limits.
Equipment can be damaged if these restrictions are not respected.
Related links
Site requirements on page 15
Verifying power outlets
About this task
Check that an adequate number of power outlets are available. Verify that the Branch Gateway and
the other equipment in the rack do not present a possible overcurrent or overload to the customer's
branch circuit and/or power distribution strip. Power requirements are listed in
specifications on page 129.
Warning:
Do not overload the power circuit.
Related links
Site requirements on page 15
Power cord
Verifying the grounds
About this task
Ensure that the installation site has access to approved grounds and that either a trained technician
or a licensed electrician will be verifying all grounds and installing the Supplementary Ground
Conductor (consult
Attaching ground conductors on page 33).
Warning:
Installation in a Restricted Access Location and secure access are required in Finland, Norway,
and Sweden. The Branch Gateway relies on two ground connections: first, the mains plugs for
the power supplies are required to be connected to AC outlets that have earth contacts; and
second, the Supplementary Ground Conductor provided with the system provides a non-
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 16
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removable ground even when the AC cords are disconnected. However, because of unreliable
earthing concerns in Finland, Norway, and Sweden, the Branch Gateway must be installed in a
Restricted Access Location (RAL). An RAL is defined as an access that can be gained only by
trained service personnel or customers who have been instructed about the reasons for the
restricted access and any safety precautions that must be taken. In these cases, access to the
Branch Gateway is gained by the use of a tool (such as a lock and key) or other means of
security. If you have any questions about the safety conditions, contact your project manager.
When you have verified that the site is ready for a safe installation, proceed with the installation.
Related links
Site requirements on page 15
Firmware Specifications
New Comcode numbers for G430
Old codes will still be active for G430 with imbedded MP20 and MP80 bundle option.
• 700503274 : G430 120 channel DSP daughter board – Single MP120 for upgrades
Before you install
• 700506957 : G430 MP120 Media Gateway – New bundle no on board MP20 and preinstalled
MP120
• 700506958 : G430 MP120 Media Gateway Non-GSA – New bundle number on board MP20
and preinstalled MP120
• 700508198 : G430 120 CHANNEL DSP daughter board
Minimum firmware requirements for G430
v1a
BGW 5.0 27.31.0 Yes No CM 5.0 (SP)
BGW 5.1 28.27.0 Yes No CM 5.1 (SP)
BGW 5.2 29.24.0 Yes No No BGW support
BGW 5.2.1 30.28.0 Yes No No BGW support
BGW 6.1 31.26.0 Yes No No BGW support
BGW 6.2.1 32.26.0 Yes No No BGW support
v2a
(MP120
Preinstalled)
Comments Recommended CM Version
- Older versions of CM will
work
CM 5.2 (SP)
MP120
CM 5.2.1(SP 16) or higher
MP120
MP120
MP120
(CM blocks more than 105
channels)
CM 6.0.1
(CM blocks more than 105
channels)
AA 6.2 FP1 CM 6.2 sp 4 — Dec
2012
Table continues…
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 17
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Before you install
v1a v2a
(MP120
Preinstalled)
BGW 6.3 33.13.0 Yes No No BGW support
BGW 6.3.1 34.6.0 Yes No No BGW support
BGW 6.3.5 35.x.y Yes Yes MP120 Support
BGW 6.3.6
JITC
36.x.y Yes Yes AA 6.2 FP 4 CM 6.3.6
Comments Recommended CM Version
MP120
MP120
V150.1 Features
Related links
Before you install on page 10
- Older versions of CM will
work
(CM blocks more than 105
channels)
AA 6.2 FP2 CM 6.3 — May 2013
(CM supports all 120 channels)
AA6.2 FP3 CM6.3.2 — Oct 2013
(CM supports all 120 channels)
AA 6.2 FP3 CM 6.3.2 +
(CM supports all 120 channels)
AA 6.2 FP3 CM 6.3.2 +
(CM supports all 120 channels)
Branch Gateway package contents
The Branch Gateway chassis and accessories are shipped in a box. The package should contain
the following items:
• One Branch Gateway chassis. The required media modules may be installed.
• One accessories box, containing:
- Two 19” mounting brackets
- One cable management assembly
- Two wall mounting brackets
- One Supplementary Ground Conductor
- Nine 4-40 flat head screws
- Four rubber feet
• Auto-run CD
The Avaya Partner Contact Closure adjunct box, if ordered, is packaged separately.
Related links
Before you install on page 10
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 18
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Before you install
EM200 package contents
The EM200 chassis and accessories are shipped in a box. If you ordered an EM200 expansion unit
or units, each EM200 package should contain the following items:
• One EM200 chassis. The required media modules may be installed.
• One accessories box, containing:
- One expansion cord
- Two standard mounting brackets
- One mounting bracket with cable guides
- One Supplementary Ground Conductor
- Nine 4-40 flat head screws
- Four rubber feet.
Related links
Before you install on page 10
Unpacking and checking package contents on page 19
Unpacking and checking package contents
About this task
For the G430 package and for the EM200 package(s), if ordered:
Procedure
1. Unpack the Branch Gateway and accessories.
Electrostatic alert:
Wear an anti-static wrist ground strap whenever handling components of a Branch
Gateway or EM200. Connect the strap to an approved ground, such as an unpainted
metal surface.
2. Check the contents of the packaging against the customer order.
3. Cross-check the customer order with the planning documentation you have been given.
Media modules, telephones and other equipment are listed on your planning and shipping
documentation. Placement for the media modules and other equipment are also indicated.
4. Verify that all necessary elements have been received and are in good condition.
If there are missing or damaged elements, contact your project manager. The planning
documentation will list contact information for key personnel.
Result
If you have any questions about the equipment order, or if the equipment has been damaged,
contact your project manager.
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 19
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Before you install
Related links
EM200 package contents on page 19
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 20
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Chapter 2: Installing the Branch Gateway
and EM200
Branch Gateway installations
Installing the Branch Gateway consists of installing the Branch Gateway chassis, installing the
EM200 expansion module(s) if ordered, installing media modules, attaching ground conductors, and
connecting the power.
Related links
Roadmap for installing the Branch Gateway on page 21
Mounting the Branch Gateway chassis on page 21
Placing the Branch Gateway on a table on page 26
Roadmap for installing the Branch Gateway
About this task
Install these devices in the following order using the appropriate procedure described in this section:
Procedure
1. Branch Gateway chassis
2. EM200 expansion modules
3. Media modules
4. Ground conductors
5. Power to the EM200 expansion modules
6. Power to the Branch Gateway
Related links
Branch Gateway installations on page 21
Mounting the Branch Gateway chassis
You can mount the Branch Gateway in a rack, on a wall, or on a table.
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 21
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Installing the Branch Gateway and EM200
Electrostatic alert:
When handling any components of an S8300 Server or Branch Gateway, wear an anti-static
wrist ground strap. Connect the strap to an approved ground, such as an unpainted metal
surface.
Note:
Avaya has developed special hardware platforms for customers with harsh environmental
conditions. These platforms have been tested to meet stringent physical and environmental
requirements (i.e., shock, vibration, EMI, etc.) imposed by the United States Navy for use on
their ships. The platforms make use of specialized racks and reinforcements. If you wish to
obtain information about the design and implementation of such a ruggedized solution, contact
the Avaya Navy Shipboard Services organization.
Related links
Branch Gateway installations on page 21
Branch Gateway racks on page 22
Mounting the Branch Gateway on a wall on page 25
Branch Gateway racks
The Branch Gateway mounts in a standard 19-inch rack.
You can fasten the Branch Gateway to the rack either at the front of the Branch Gateway or at the
middle. In either case, mounting brackets must be attached to the Branch Gateway.
There are two types of mounting brackets provided with the Branch Gateway:
• Without cable guides. Two mounting brackets without cable guides are provided.
• With cable guides. One mounting bracket with cable guides is provided. This bracket provides
guides for electrical cables and is useful for cable management.
Related links
Mounting the Branch Gateway chassis on page 21
Brackets without cable guides on page 22
Attaching a mounting bracket to the front of the Branch Gateway on page 23
Attaching a mounting bracket to the middle of the Branch Gateway on page 23
Brackets with cable guides on page 23
Attaching a mounting bracket with cable guides on page 24
Attaching each mounting bracket to the Branch Gateway on page 24
Before mounting the Branch Gateway on page 24
Mounting the Branch Gateway in the rack on page 25
Brackets without cable guides
Mounting brackets without cable guides can be attached in either of the following positions:
• To each side of the front of the Branch Gateway for fastening the chassis to the rack at the
front
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 22
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• To the middle of each side panel of the Branch Gateway for fastening the chassis to the rack at
the middle
Related links
Branch Gateway racks on page 22
Attaching a mounting bracket to the front of the Branch Gateway
About this task
Related links
Branch Gateway racks on page 22
Attaching a mounting bracket to the middle of the Branch Gateway
About this task
Branch Gateway installations
Related links
Branch Gateway racks on page 22
Brackets with cable guides
You can attach the mounting bracket with cable guides to the front of the Branch Gateway on one
side, as shown in the following figure. If you are fastening the chassis to the rack at the front, use
the mounting bracket with cable guides as one of the two front brackets. If you are fastening the
chassis to the rack at the middle, use the mounting bracket with cable guides at the front of the
chassis, in addition to the two regular mounting brackets on the sides of the chassis. In this case,
the mounting bracket with cable guides serves for cable management only — you do not fasten it to
the rack.
Note:
Connecting a DCP telephone to an MM712 or MM717 media module on page 48
Note:
Connecting a DCP telephone to an MM712 or MM717 media module on page 48
Note:
It is recommended to attached the mounting bracket with cable guides to the right side of the
rack, so as not to block your view of the system LEDs.
Related links
Branch Gateway racks on page 22
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 23
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Installing the Branch Gateway and EM200
Attaching a mounting bracket with cable guides
About this task
Related links
Branch Gateway racks on page 22
Attaching each mounting bracket to the Branch Gateway
About this task
The Branch Gateway is held in place by mounting screws through the two mounting ears. Fill racks
from the bottom; that is, mount units in the lower positions first, to avoid balancing problems and
cabling complications.
Procedure
1. Position a bracket over the desired mounting position.
2. Affix the bracket to the chassis with three of the nine4-40 flat head screws provided.
3. Tighten with a screwdriver.
Related links
Branch Gateway racks on page 22
Before mounting the Branch Gateway
Procedure
1. Ensure that the rack is bolted to the floor and is earthquake-protected, if required.
If the rack is not securely fixed in place, do not proceed with the installation.
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 24
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2. If the Branch Gateway is being mounted in a rack with other equipment already installed, the
Branch Gateway must be positioned to avoid imbalance.
Result
Note:
The Branch Gateway weighs under 11 pounds (5 kg) empty and between 13 and 14 pounds
(between 6 and 7 kg) when equipped with media modules. The EM200 weighs under 11 pounds
(5 kg) empty and between 12 and 13 pounds (between 5 and 6 kg) when equipped with media
modules.
Related links
Branch Gateway racks on page 22
Mounting the Branch Gateway in the rack
Procedure
1. Position the Branch Gateway in the rack.
Ensure that there is adequate ventilation.
2. Verify that the screw holes are aligned with the rack hole positions.
Branch Gateway installations
Related links
Branch Gateway racks on page 22
Mounting the Branch Gateway on a wall
About this task
Note:
You can only mount a G430 on a wall if you do not attach any EM200 modules to it.
To mount the Branch Gateway on a wall, use the two wall mounting brackets You can also add a
mounting bracket with cable guides if desired, as explained in
page 23.
Caution:
If you are installing the Branch Gateway in the United States of America:
• The AC power supply cord must not be attached to the building wall, for example with wire
staples, clamps, and so on.
• You must install the Branch Gateway near the AC receptacle (socket outlet) that services
the Branch Gateway.
• You must install the AC power supply cord in a way that minimizes the risk of physical
damage to the cord. The cord must not be hanging on the floor, or routed in any way that
can subject it to physical abuse.
Brackets with cable guides on
Related links
Mounting the Branch Gateway chassis on page 21
Attaching brackets to the Branch Gateway for wall mounting on page 26
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 25
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Installing the Branch Gateway and EM200
Fastening the Branch Gateway to the wall on page 26
Attaching brackets to the Branch Gateway for wall mounting
About this task
Attach a wall mounting bracket to each side of the Branch Gateway, as shown in the following
figure.
Figure 1: Attaching a bracket to each side of the Branch Gateway
Related links
Mounting the Branch Gateway on a wall on page 25
Fastening the Branch Gateway to the wall
About this task
Note:
The plywood and the hardware to mount the plywood are customer-provided.
Procedure
1. If the wall does not have a portion of plywood available, mount a plywood sheet at least ¾ in
(2.0 cm) thick and at least 4 x 4 ft (1.2 x 1.2 m) in size, horizontally onto the wall.
Make sure the plywood is sufficiently anchored in the wall. Use a minimum of four wood
screws and ensure the screws are driven into wall studs, or use four wall anchors rated not
less than 50 pounds (22.5 kg) shear strength each.
2. Mark the plywood with the location of the Branch Gateway bracket screw holes before
fastening the plywood to the wall.
3. Position the Branch Gateway so that its front panel is facing up, and secure it to the plywood
using a minimum of four screws (pan head at least ¾ in, #10-12 screw).
Related links
Mounting the Branch Gateway on a wall on page 25
Placing the Branch Gateway on a table
About this task
If you install the Branch Gateway as a tabletop unit, affix the provided rubber feet to the underside of
the Branch Gateway.
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 26
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Mounting the EM200 expansion module(s)
Procedure
1. Remove the four feet from their packaging.
2. Turn the Branch Gateway upside down.
3. Position each foot into one of the mounting sites, near each corner of the chassis.
Related links
Branch Gateway installations on page 21
Mounting the EM200 expansion module(s)
About this task
You can optionally extend the G430 by attaching one or two EM200 expansion modules to the
G430. Since the cables attaching the EM200 expansion modules to the G430 are short, you must
install the Branch Gateway and EM200s directly above or below each other.
The EM200 expansion modules can be mounted in a rack or on a table, similarly to how the Branch
Gateway is mounted. Refer to
although the figures illustrating the mounting instructions depict a Branch Gateway, all rack and
table mounting procedures apply equally to both the G430 and the EM200. Keep in mind the
following:
Mounting the Branch Gateway chassis on page 21. Note that
Procedure
If you are mounting the Branch Gateway and EM200 module(s) on a table, always place the G430
on top of the EM200(s).
This enables easy access in case you need to open the G430 cover in order to add or replace a
DSP module or the RAM card.
Result
Note:
You cannot mount a G430 with EM200 modules on a wall.
Related links
EM200 installation on page 27
EM200 installation
If you mounted one or two EM200 modules for the purpose of expanding the Branch Gateway,
connect each EM200 to the G430 using the expansion cable supplied with each EM200.
• If you mounted one EM200:
1. Connect one end of the expansion cable to the CONNECTOR OUT 1 connector on the
rear of the G430.
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 27
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Installing the Branch Gateway and EM200
2. Connect the other end of the expansion cable to the CONNECTOR IN connector on the
rear of the EM200.
Figure 2: Connecting an EM200 to the G430
• If you mounted two EM200 modules, connect one EM200 to the CONNECTOR OUT 1
connector on the rear of the G430, and one EM200 to the CONNECTOR OUT 2 connector on
the rear of the G430.
Related links
Mounting the EM200 expansion module(s) on page 27
Installing the media modules
When the Branch Gateway chassis and optionally the EM200 module(s) are installed, you can insert
the media modules. Each module is shipped with two thumb screws for securing the module in the
Branch Gateway or EM200 chassis.
Note:
The required media modules are sometimes pre-installed in the Branch Gateway or EM200
chassis. If this is the case, skip this step. Read this section only if the media modules are not
pre-installed, or if you want to replace modules or add new media modules.
Related links
Before inserting media modules into the Branch Gateway or EM200 chassis on page 28
Combination limitations on page 29
Slot allocation on page 29
Inserting the S8300 Server on page 31
Inserting media modules on page 32
Before inserting media modules into the Branch Gateway or EM200 chassis
• Do not install an unsupported combination of media modules. See Combination limitations on
page 29.
• Allocate a permissible slot to each media module. See
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 28
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Allocating slots on page 29.
Warning:
Do not operate the Branch Gateway and EM200 with any open slots. Failure to cover empty
slots with the supplied blank plates can cause overheating due to inadequate air distribution.
Related links
Installing the media modules on page 28
Combination limitations
The Branch Gateway chassis is designed to accommodate:
• Up to three of the following telephony media modules: MM710, MM710B, MM711, MM712,
MM714, MM714B, MM720, MM722
• Up to two of the following telephony media modules: MM716, MM717
• Up to one S8300 server, in slot V1 only
Each EM200 chassis is designed to accommodate:
• Up to two of the following telephony media modules: MM710, MM170B, MM711, MM712,
MM714, MM714B, MM716, MM717, MM720, MM722
Installing the media modules
• Up to four MM721 modules
Note:
Although you can insert a total of seven MM710 or MM710B media modules in the extended
G430 (a G430 with two EM200 expansion modules), the optimum number is four MM710 or
MM710B media modules, since the Branch Gateway can support up to 100 VoIP channels.
Related links
Installing the media modules on page 28
Slot allocation
The Branch Gateway chassis has three media module slots, marked V1, V2, and V3the figure on
page 30).Each of the two optional EM200 expansion modules has two media module slots each
the figure on page 111 ). The slots of the EM200 connected to the EXPANSION OUT 1
(see
connector on the rear of the G430 are slots V5 and V6, and the slots of the EM200 connected to the
EXPANSION OUT 2 connector on the rear of the G430 are slots V7 and V8.
lists the permitted slots for each media module.
Allocate a slot for the media module. Make sure your slot allocations allow a permissible slot for
every media module.
Table 1 on page 30
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 29
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Installing the Branch Gateway and EM200
Figure 3: The G430 Branch Gateway front panel ports and slots
Table 1: Figure notes:
1. System LEDs
2. RST button
3. ASB button
4. USB 2.0 ports
5. CCA (Contact Closure) port
6. 10/100M Services port
7. 10/100M ETH WAN port
8. 10/100M ETH LAN ports
9. Compact Flash slot
10. V1 — slot for media module or S8300 Server
11. V2 — slot for media module
12. V3 — slot for media module
Figure 4: The EM200 front panel slots
Table 2: Figure notes:
1. System LEDs
1. V5/V7 — slot for media module
2. V6/V8 — slot for media module
Table 3: Permitted slots for Branch Gateway and EM200 media modules
Media module
Permitted slots Description
MM710 V1-V3, V5-V8 1 T1/E1 ISDN PRI trunk port
MM710B V1-V3, V5-V8 1 T1/E1 ISDN PRI trunk port
MM711 V1-V3, V5-V8 8 universal analog ports
Table continues…
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 30
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