Avaya G350 user guide
Installation of the Avaya G350
Media Gateway
555-245-104
Issue 1.1
December 2003
Copyright 2003, Avaya Inc.
All Rights Reserved
Notice
Every effort was made to ensur e that the in forma tion in this do cume nt
was complete and accurate at the time of printing. However,
information is subject to change.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your
sales agreement to establish the terms of the limited warranty. In
addition, Avaya’s standard warranty language as well as information
regarding support for this product, while under warranty, is available
through the following Web site: http://www.avaya.com/support
Preventing Toll Fraud
“Toll fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontracto r, or is not working on your
company's behalf). Be aw a re t h at the re ma y be a risk of toll fraud
associated with your system and that, if toll fraud occurs, it can result
in substantial additional charges for your telecommunications
services.
Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need
technical assistance or support, in the United States and Canada, call
the Technical Service Center's Toll Fraud Intervention Hotline at
1-800-643-2353.
How to Get Help
For additional support telephone numbers, go to the Avaya support
Web site: http://www.avaya.com/support
• Within the United States, click the Escalation Management link.
Then click the approp ria t e li nk for the type of support you need.
• Outside the Unit ed States, click th e Escalation Management link.
Then click the International Services link that includes telephone
numbers for the internationa l Centers of Excellence.
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to (that is,
either unauthorized or m al ic io us access to or use of) your company's
telecommunications equipment by some party.
Your company's “t elecommunicatio n s equipment” includes both this
Avaya product and any other voice/data/video equipment that could be
accessed via this Avaya product (that is, “networked equipment”).
An “outside party” is an yone who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf. Whereas, a
“malicious party” is anyone (in cl udi ng someone who may be
otherwise authorized) who accesses your telecommunications
equipment with eit her malicious or mischievous i n te nt .
Such intrusions may be either to/throu gh sync hronous (timemultiplexed and/or circ uit -ba sed) or asynchronous (character-,
message-, or packet-based) equi pm ent or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll
facility acces s )
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but a ppa re ntl y in noc uous, tampering)
• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
. If you are:
.
Be aware that there may be a ri sk of unauthorized intrusions
associated with your syste m a nd/ or it s net w orked equipment. Also
realize tha t, if such an intru s ion should occ u r, it could result in a
variety of losses to your company (including but not limit ed to,
human/data privacy, intellectual property, material assets, financial
resources, labor costs, and/or legal costs).
Responsibility for Your Company’s Telecommunications Security
The final responsibility for securi ng both this system and its
networked equipmen t re sts wit h you - Avaya’s customer system
administrator, your telecommunications pe e rs, a nd your managers.
Base the fulfillment of your responsibility on acquired knowledge and
resources from a variety of sources incl udi ng but not limited to:
• Installation docu ments
• System administration documents
• Security documents
• Hardware-/so ft w ar e-based security t ool s
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and
your peers should carefully pro gra m a nd c onfi gure:
• Your Avaya-provided telecommunications systems and their
interfaces
• Your Avaya-provided software applications, as well as their
underlying hardw ar e/software platforms an d int erfaces
• Any other equipment networked to your Avaya products
TCP/IP Facilities
Customers may experience difference s in product performance,
reliability and security depending upon network configurations/design
and topologies, even when the product performs as warranted.
Standards Compliance
Avaya Inc. is not responsible for any radio or television interference
caused by unauthorize d modifications of this equipment or the
substitution or attachment of connecting cables and equipment othe r
than those specified by Avaya Inc. The correction of interference
caused by such unauth orized mo dificati ons, subs tituti on or atta chment
will be the responsi bili ty o f the u ser. Pursuan t to Part 15 of the Federal
Communications Commission (FCC) Rules, the user is cautioned that
changes or modifications not expressly approved by Avaya Inc. could
void the user’s authority to operate this equipment.
Product Safety Standards
This product complies with and conforms to the following
international Product Safety standards as applicable:
Safety of Information Technology Equipment, IEC 60950, 3rd Edition
including all relevant national deviations as listed in Compliance with
IEC for Electrical Equipment (IECEE) CB-96A.
Safety of Information Technology Equipment , CAN/CSA-C22.2
No. 60950-00 / UL 60950, 3r d Edition
Safety Requirements for Custom e r Equipment, ACA Technical
Standard (TS) 001 - 1997
The equipment described in this doc um e nt m ay con ta in Class 1
LASER Device(s). These devices comply with the following
standards:
• EN 60825-1, Edition 1. 1, 1998-01
• 21 CFR 1040.10 and CFR 1040 .11.
The LASER devices oper at e w i thin the following parameters:
• Maximum power output : -5 dB m to -8 dBm
• Center Wavelength: 1310 nm to 1360 nm
Luokan 1 Laserlaite
Klass 1 Laser Apparat
Use of controls or adjustmen ts or pe rformance of procedures oth er
than those specified herein may result in hazardous radiation
exposures. Contact your Avaya representative for more laser product
information.
Electromagnetic Compatibility (EM C ) Standards
This product complies w it h and conforms to the following
international EMC standa rds and all relevant national deviati ons:
Limits and Methods of Measurement of Radio Interference of
Information Technology Equipment, CISPR 22: 1997 and
EN55022:1998.
Information Technology Equipment – Immunity Cha ra ct er istic s –
Limits and Methods of Measurement, CISPR 24:1997 and
EN55024:1998, including:
• Electrostatic Discharge (ESD) IEC 61 000-4-2
• Radiated Immunity IEC 61000-4-3
• Electrical Fast Transient IEC 61000-4-4
• Lightning Effects IEC 61000-4-5
• Conducted Immunity IE C 61000-4-6
• Mains Frequency Magnetic Field IEC 61000-4-8
• Voltage Dips and Variations IEC 61000-4-11
• Powerline Harmonics IEC 610 00-3-2
• Voltage Fluctuations and Flicker IEC 61000-3-3
Federal Communications Commission Statement
Part 15:
Note: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. The s e limits are designed to provide reasonable
protection against h a r m ful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interferenc e to radio communications . Op eration of this
equipment in a residential area is likely to cause harmful
interference in w h ic h case the user will be req u ired to c o rrect the
interference at his own expense.
Part 68: Answer-Supervision Signaling
Allowing this equipm ent to be operated in a man ner that does not
provide proper answer-supervision sig na ling is in violation of Part 68
rules. This equipment returns answer-supervision signals to the public
switched network when:
• answered by the called station,
• answered by the attendant, or
• routed to a recorde d an n ou ncement that can be admin i stered by
the customer premises equipment (CPE) user.
This equipment returns answer-supervision signals on all direct
inward dialed (DID) calls forwarded back to the public switched
telephone network. Permissi bl e exceptions are:
• A call is unanswered.
• A busy tone is received.
• A reorder tone is rece ived.
Avaya attests that this registered equipment is capable of provi din g
users access to interstate providers of operator services through the use
of access codes. Modification of this equipment by call aggregators to
block access dialing codes is a violation of the Telephone Operator
Consumers Act of 1990.
REN Number
For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways:
This equipment complie s with Part 68 of the FCC rules. On either the
rear or inside the front cover of this equipment is a label that contains,
among other information, the FCC registration number, and ringer
equivalence numb er (R EN ) for this equipment. If requested, this
information must be provided to the telephone company.
For G350 and G700 Media Gateways:
This equipment complie s with Part 68 of th e F C C rules and the
requirements adopted by the ACTA. On the rear of this equipment is a
label that contains, among other information, a product i de nti fi er in
the format US:AAAEQ##TXXXX. The digits represented by ## are
the ringer equivalence number (REN) without a decim al p oin t (fo r
example, 03 is a REN of 0.3). If requested, this number must be
provided to the tel ephone company.
For all media gateways:
The REN is used to determine the qua ntity of devices that may be
connected to the telephone line. Excessive RENs on the telephone line
may result in devices not ringing in response to an incoming call. In
most, but not all areas, the sum of RE Ns should not exceed 5.0. To be
certain of the num ber of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company.
REN is not required for some t ype s of ana l og or digital facilities.
Means of Connection
Connection of this equipment to the telephone network is shown in the
following tables.
For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways:
Manufacturer’s Port
Identifier
FIC Code SOC/REN/
A.S. Code
Network
Jacks
Off premises station OL13C 9.0F RJ2GX,
RJ21X,
RJ11C
DID trunk 02RV2-T 0.0B RJ2GX,
RJ21X
CO trunk 02GS2 0.3A RJ21X
02LS2 0.3A RJ21X
Tie trunk TL3 1M 9.0F RJ2G X
Basic Rate Int e r face 0 2I S 5 6.0F, 6.0Y RJ49C
1.544 digital interface 04DU9-BN 6.0F RJ48C,
RJ48M
04DU9-IKN 6.0F RJ48C,
RJ48M
04DU9-ISN 6.0F RJ48C,
RJ48M
120A4 channel servic e unit 04DU9-DN 6. 0Y RJ48C
For G350 and G700 Media G ate w ays:
Manufactur er’s Port
Identifier
FIC Code SOC/REN/
A.S. Code
Network
Jacks
Ground Start CO trunk 02GS2 1.0A RJ11C
DID trunk 02RV2-T AS.0 RJ11C
Loop Start CO trunk 02LS2 0.5A RJ11C
1.544 digital interface 04DU9-BN 6.0Y RJ48C
04DU9-DN 6.0Y RJ48C
04DU9-IKN 6.0Y RJ48C
04DU9-ISN 6.0Y RJ48C
Basic Rate Interface 02IS5 6.0F RJ49C
For all media gateways:
If the terminal equipment (for examp le , the media server or me dia
gateway) causes harm to the tel e phone network, the telephone
company will notify you in advance that temporar y di scontinuance of
service may be require d. But if advance notice is not practical, the
telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if
you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures tha t co uld affect the operation of the
equipment. If this hap p e ns, t he telephone company will provide
advance notice in order for you to ma ke nec essa ry m odifications to
maintain uninterrupted service.
If trouble is experienced w i th t his equipment, for repair or warrant y
information, plea s e contact the Technical Service Center at
1-800-242- 2121 or contact your local Avaya representative. If the
equipment is causing ha rm to the telephone network, the telephone
company may request tha t you disconnect the equipment until the
problem is re s olved.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product . It is designed to
be connected to a co mp atible modular jack th at is also compliant . I t is
recommended that repairs be performed by Avaya certified
technicians.
The equipment cannot be use d on public coin phone service provided
by the telephone com pany. Connection to party line service is subject
to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
This equipmen t, if it uses a telephone receiver, is hearing aid
compatible.
Canadian Department of Communications (DOC) Interfe rence
Information
This Class A digital appar at us complies with Canadian ICE S -003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
This equipment meets t he applicable Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the
registration number. The abbreviation, IC, be fore the registration
number signifies that registration was perform e d based on a
Declaration of Conformi ty i ndicating that Industry Canada tec hni cal
specifications were met. It does not imply that Industry Canada
approved the equipment.
Declarations of Conformity
United States FCC Part 68 Supplier ’s Declaration of Conform ity
(SDoC)
Avaya Inc. in the United States of America hereby certifies that th e
equipment describe d in thi s document and bearing a TIA TS B-168
label identi f ication number complies with the FCC’s Rules and
Regulations 47 CFR Part 68, an d the A dm inistrative Council on
Terminal Attachments (ACTA) adopted technical criteria.
Avaya further asserts that Avaya handset-equipped terminal
equipment described in this document complies wi th Pa ragraph
68.316 of the FCC Rules and Regu lati ons de fi ning Hearing Aid
Compatibil ity and is deeme d compatible with hearing aids.
Copies of SDoCs signed by the Responsible Par ty in the U. S. ca n be
obtained by contacting your local sales representative a nd a re
available on the following Web site: http://www.avaya.com/support
.
All A vay a me dia s erv ers an d me dia ga te way s are compl ia nt wi th FCC
Part 68, but many have been registered with the FCC before the SDoC
process was available. A list of all Avaya registered products may be
found at: http://www.part68.org
by conducting a search using “Avaya”
as manufacturer.
European Union Declarations of Conformity
Avaya Inc. declares that the equipment spec ified in this docum ent
bearing the “CE” (Conformité Europeénne) mark conforms to the
European Union Radio and Telecommunications Terminal Equipment
Directive (1999/5/EC), including the Electromagnetic Compatibility
Directive (89/336/EEC) and Low V oltage Directive (73/23/EEC). This
equipment has been certified to meet CTR3 Basic Rate Interface (BRI)
and CTR4 Primary Rate Interface (PRI) and subsets thereof in CTR12
and CTR13, as applicable.
Copies of these Declarations of Conformity (DoCs) can be obtained
by contacting your local sale s representative and are avai la bl e on the
following Web site: http://www.avaya.com/support
.
To order copies of this and other documents:
Call: Avaya Publications Center
Voice 1.800.457.1235 or 1.207.866.6701
FAX 1.800.457.1764 or 1.207.626.7269
Write: Globalware Solutio ns
200 Ward Hill Avenue
Haverhill, MA 01835 USA
Attention: Avaya Account Management
E-mail: totalware@gwsmail.com
For the most current versions of documentation, go to the Avaya
support Web site: http://www.avaya.com/support
.
Contents
About this book 9
•Overview 9
• Audience 9
• Downloading this book and updates from the Web 9
Downloading this book 9
• Safety labels and security alert labels 10
• Related resources 11
• Technical assistance 11
Within the US 11
International 11
• Trademarks 11
Contents
• Sending us comments 12
1 Before y ou st art 13
• Installation workflows 13
Full installation 13
Staging 14
Installation of a staged G350 14
• Gathering information 14
• Unpacking 15
• Site requirements 16
Environmental Verific ati on 16
Power Verification 16
Grounding Verification 16
• Required equipment 17
2 Installing the Avaya G350 Media Gateway 19
• Step 1: Mount the G350 chassis 19
Mounting the G350 in a rack 19
Mounting the G350 on a wall 22
Placing the G350 on a table 22
Installation of the G350 Media Gateway 5
December 2003
Contents
• Step 2: Install the media modules 23
Combination limitations 23
Allocating slots 23
Inserting the S8300 Media Serv er modul e 25
Inserting media modules 26
• Step 3: Attach ground conductors 27
General grounding requ irements 28
Approved grounds 29
Connect the safety ground 30
• Step 4: Connect power to the G350 31
3 Preparing for configuration 33
• Step 1: Prepare configuration equ ipm ent 33
Preparing a G350 without an S8300 for configuration 34
Preparing a G350 with an S8300 for configuration 36
Connecting the USB modem 37
• Step 2: Assist the configuration 40
Assisting a remote configuration 40
Assisting an on-site configuration 40
Assisting a combined remote and on-s ite configur ati on 40
Assisting an off-site configuration (staging) 41
4 Connecting devices 43
• Step 1: Connect the network 43
• Step 2: Connect IP telephones 44
• Step 3: Connect non-IP telephones and trunks 45
Connecting an analog telephone 45
Connecting a DCP telephone 46
Connecting an analog trunk 47
Connecting an E1/T1 trunk 47
Connecting an ISDN BRI trunk 48
• Step 4: Install circuit protection 49
Over-Voltage and Sneak-Current Protection 49
• Step 5: Connect to the Wide Area Network (WAN) 50
Connecting the G350 to the WAN 50
Connecting an external router to the G350 51
6 Installation of the G350 Media Gateway
December 2003
• Step 6: Install the Coupled Bonding Conductor 51
• Step 7: Install the Avaya Partner Contact Closure Adjunct 52
5 After installation 53
• Step 1: Test the installation 53
Testing telephones 53
Testing trunks 53
LSP failover testing 54
• Step 2: Remove the installation equipment 54
A Technical specifications 55
• G350 Media Gateway specifications 55
• Power Cord Specifications 55
Contents
Index 57
Installation of the G350 Media Gateway 7
December 2003
Contents
8 Installation of the G350 Media Gateway
December 2003
About this book
Overview
The Avaya G350 Media Gateway Installation Guide describes how to:
• Physically install the Avaya G350 Media Gateway.
• Establish connectivity to a remote installation technician, if necessary.
• Prepare for configurations performed by installation technicians.
Audience
This book is for the following audiences:
• Trained field installation personnel.
About this book
Overview
• Technical support personnel.
• Network engineers and technicians.
• Authorized business part ner s.
Downloading this book and updates from the Web
You can download the latest version of Avaya G350 Media Gateway Installation Guide from the Avaya
Web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your
personal computer.
Avaya makes every effort to ensure that the information in this book is complete and accurate.
However, information can change after we publish this book. Therefore, the Avaya Web site might also
contain new product information and updates to the information in this book. You can also download
these updates from the Avaya Web site.
Downloading this book
To download the latest version of this book:
1 Access the Avaya web site at http://www.avaya.com/support.
2 On the left side of the page, click Product Documentation.
The system displays the Welcome to Product Documentation page.
3 On the right side of the page, type 555-245-104 and then click Search.
The system displays the Product Documentation Search Results page.
Installation of the G350 Media Gateway 9
December 2003
About this book
Safety labels and security alert labels
4 Scroll down to find the latest issue number, and then click the book title that is to the right of the
latest issue number.
5 On the next page, scroll down and click one of the following options:
— PDF Format to download the book in regular PDF format
— ZIP Format to download the book as a zipped PDF file.
Safety labels and security alert labels
Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage,
personal injury, and security problems. This book uses the following safety labels and security alert
labels:
CAUTION:
A caution statement calls attention to a situation that can result in harm to software, loss of
data, or an interruption in service.
!
WARNING:
A warning statement calls attention to a situation that can result in harm to hardware or equipment.
A warning can also indicate the presence of a hazard that could cause personal injury if the hazard
is not avoided by following the instructions provided.
!
WARNING:
Use an ESD warning to call attention to situations that can result in ESD damage to electronic
components.
!
DANGER:
A danger statement indicates the presence of a hazard that can result in severe
personal injury or death if the hazard is not avoided by following the instructions
provided.
!
SECURITY ALERT:
A security alert calls attention to a situation that can increase the potential for
unauthorized use of a telecommunications system.
10 Installation of the G350 Media Gateway
December 2003
Related resources
For more information on the Avaya G350 Media Gateway and related features, see the following books:
Title Number
Overview of the Avaya G350 Media Gateway 555-245-201
Upgrade and Service Guide for the Avaya G350 Media Gateway 555-245-106
Avaya G350 Media Gateway Glossary 555-245-301
Technical as sistance
Avaya provides the following resources for technical assistance.
About this book
Related re sources
Within the US
For help with:
• Feature administration and syst em applications, call the Avaya Technical Consulting Support
System at
1-800-225-7585
• Maintenance and repair, call the Avaya National Customer Care Support Line at
1-800-242-2121
• Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353
International
For all international resources, contact your local Avaya authorized dealer.
Trademarks
All trademarks identified by ® or ™ are registered trademarks or trademarks, respectively , of Avaya Inc.
All other trademarks are the property of their respective owners.
Installation of the G350 Media Gateway 11
December 2003
About this book
Sending us comments
Sending us comments
Avaya welcomes your comments about this book. To reach us by:
• Mail, send your comments to:
Avaya Inc.
Product Documentation Group
Room B3-H13
1300 W. 120 Ave.
Westminster, CO 80234 USA
• E-mail, send your comments to:
document@avaya.com
• Fax, send your comments to:
1-303-538-1741
Ensure that you mention the name and number of this book, A vaya G3 50 Med ia Instal l ati on Guide,
555-245-104.
12 Installation of the G350 Media Gateway
December 2003
1 Before you start
Read this chapter carefully before you begin the installation.
This chapter includes:
• Installation workflows
• Gathering information
• Unpacking
• Site requirements
• Required equipment
Installation workflows
Before you start
Installation workflows
You can use this guide to help perform any of the following:
• a full installation — in which the G350 is shipped to the customer site with no media modules
installed and not configured.
• a staging — in which you install media modules and have a supporting technician configure the
G350 before shipping it to the customer site.
• an installation of a stag ed G350 — in which you r eceive the G35 0 after staging . The G3 50 has the
media modules already installed and is already configured.
Full installation
If you are performing the entire installation at the customer site, work through the guide from beginning
to end. The workflow is as follows:
• Mount the G350, install the required media modules in the G350, install ground conductors, and
connect power to the G350 (Chapter 2, “Installing the Avaya G350 Media Gateway”
• Prepare the G350 to be configured by a supporting technician (Chapter 3, “Preparing for
configuration”).
• Connect endpoint devices, such as telephones, LAN and WAN computers, to the G350 and
collaborate with a supporting technician who configures the G350 (Chapter 4, “Connecting
devices”).
• Test the installation and remove the installation equipment (Chapter 5, “After installation”).
).
Installation of the G350 Media Gateway 13
December 2003
Before you start
Gathering information
Staging
If you are using this guide to take you through staging the G350, work through the guide as follows:
1 Read Step 2: Install the media modules on page 23, and install the media modules in the G350
chassis.
2 Read Step 4: Connect power to the G350 on page 31, and apply power to the G350.
3 Have the G350 configured and test ed by a su pporting technician. Do no t connect a modem for the
configuration. Read Assisting an off-site configuration (staging)
4 Disconnect from the G350 any external equipment used in the configuration and testing process.
5 Disconnect power from the G350 and pack it up with the media modules installed.
Installation of a staged G350
If you receive the G350 after staging, pre-configured with the media modules already installed, work
through the guide as follows:
1 Read Step 1: Mount the G350 chassis on page 19, and mount the G350 with the media modules
already installed.
on page 41.
2 Read Step 4: Connect power to the G350 on page 31, and apply power to the G350.
3 Read Chapter 4, “Connecting devices” and connect devices to the G350.
4 Read Chapter 5, “After installation” and test the installation.
Gathering information
Before you begin the installation, read the planning documentation.
The planning documentation provides you with information about:
• What media modules you will be installing. Take note of whether or not you are installing an
S8300 Media Server module. The installation process is different depending on whether or not
you are installing an S8300.
• Which voice devices and data devices need to be connected to the G350.
• Whom to contact on site about delivery, system questions, or network concerns.
• Whom to contact at your home office in case of questions.
• Whether you need a special pass or an escort.
• How to gain entrance to the installation location if it is locked.
• Where to install equipment.
• Where to find a telephone near the installation location.
14 Installation of the G350 Media Gateway
December 2003
Unpacking
The G350 chassis and accessories are shipped in a box. The package should contain the following items:
• One empty Avaya G350 Media Gateway chassis, with blank in g plates over empt y modu le slot s.
• One accessories box, containing:
Before you start
Unpacking
— One power cord. If the power cord provided does not have the correct plug configuration
needed in a particular country, see the power cord specifications in Appendix A,
“Technical specifications”.
— One flat RJ-45 to RJ-45 cable.
— One RJ-45 to DB-9 cable adapter.
— One RJ-45 to DB-25 cable adapter.
— Two standard mounting brackets.
— One mounting bracket with cable guides.
— One Supplementary Ground Conductor
— Nine 6-32 x 3/8 screws.
— One 8-32 x 5/16 screw.
—One washer.
— Four rubber feet.
• Documentation CD.
• Release notes.
Media modules for connecting voice and data devices and outside lines are packaged and shipped in
separate boxes. The Avaya Partner Contact Closure adjunct box, if ordered, is also packaged separately.
Before you begin the installation:
1 Unpack the G350 and accessories.
2 Unpack each media module.
CAUTION:
Wear an anti-static wrist ground strap whenever handling components of an Avaya G350
Media Gateway. Connect the strap to an approved ground, such as an unpainted metal
surface.
3 Check the contents of the packaging against the customer order.
4 Cross-check the customer order with the planning documentation you have been given. Media
modules, telephones and other equipment are listed on your planning and shipping
documentation. Placement for the media modules and other equipment are also indicated.
5 Verify that all necessary elements have been received and are in good condition. If there are
missing or damaged elements, contact the supporting technician for instructions. The planning
documentation will list contact information fo r the supporting technician and ot her key personnel .
If you have any questions about the equipment order, or if the equipment has been damaged, contact your
supporting technician.
Installation of the G350 Media Gateway 15
December 2003
Before you start
Site requirements
Site requirements
Inspect the site before you begin the installation. Verify that the site requirements have been met for
adequate environmental conditions, power and grounding availability, safety, and security conditions. If
you find discrepancies between the specifications necessary for proper installation of equipment and the
conditions on site, contact your supporting technician before proceeding with the installation.
The G350 may be installed in a 19” rack, mounted on a wall, or placed on a sturdy table. Installation
instructions are provided in Chapter 2, “Installing the Avaya G350 Media Gateway”
temperature should be in the range 0-40 C. The humidity should not be higher than 95%.
Environmental Verification
Verify that temperatures and clearances are within the recommended technical parameters. Consult the
table of Technical Specifications in Appendix A, “Technical specifications”
!
WARNING:
Verify that temperature and clearance ranges are within tolerable limits. The thermal sensors may
shut down equipment if it is subjected to conditions beyond the recommended limits. Equipment
can be damaged if these restrictions are not respected.
. The surrounding
.
Power Verification
Check that an adequate number of power outlets are available.Verify that the G350 Media Gateway and
the other equipment in the rack do not present a pos sible overcurrent o r overload to the customer's b ranch
circuit and/or power distribution strip. Power requirements are listed in Appendix A, “Technical
specifications”.
!
WARNING:
Do not overload the power circuit.
Grounding Verification
Ensure that the installation site has access to approved grounds and that either a trained technician or a
licensed electrician will be verifying all grounds and installing the Supplementary Ground Conductor
(consult Step 3: Attach ground conductors
!
WARNING:
Installation in a Restricted Access Location and secure access are required in Finland and Norway.
The G350 Media Gateway relies on two ground connections (mains plug with an earth contact and a
permanent Supplementary Ground Conductor). Because of unreliable earthing concerns in Finland,
Norway, and Sweden, the G350 Media Gateway must be installed in a Restricted Access Location
(RAL). An RAL is defined as an access that can be ga ined only by trained service person nel or custo mers
who have been instructed about the reasons for the restricted access and any safety pr ecautions th at must
be taken. In these cases, access to the G350 Media Gateway is gained by the use of a tool (such as a lock
and key) or other means of security.
on page 27).
If you have any questions about the safety conditions, contact your supporting technician. When you
have verified that the site is ready for a safe installation, proceed with the installation.
16 Installation of the G350 Media Gateway
December 2003
Required equipment
You need the following equipment to assist you in the installation:
• One loop start analog trunk for connecting a modem.
• A separate telephone line for speaking to the service technician.
You may also need some of the following equipment for mounting the G350:
• A Phillips screwdriver if rack mounting or wall mounting the G350.
• If you will mount the G350 to a flat wall: screws to fasten the G350 to the wall.
• If you will mount the G350 to a non-flat wall:
• A 415 x 465 mm plywood board, 20 mm (0.79 in) thick.
• Wood screws to fasten the G350 to plywood.
• Screws to fasten the plywood board to the wall.
If you are installing an S8300 media server in the G350, you also need:
Before you start
Required equipment
• One USB modem. The recommended USB modem is Multitech MultiModemUSB MT5634ZBA-
USB-V92.
• One USB CD-ROM drive.
• A laptop computer with internet browser.
If you are not installing an S8300 media server in the G350, you also need:
• A PC on the local network with a CD-ROM drive.
• A laptop computer running Windows XP or Windows 2000 and with a serial port recognized by
the operating system on the laptop. If the port is recognized, it is listed by the Device Manager.
• A modem to connect to the G350 to enable d ial-in configuration. Th e recommended mo dem is the
Multitech MultiModemZBA MT5634ZBA-V-V92.
Installation of the G350 Media Gateway 17
December 2003
Before you start
Required equipment
18 Installation of the G350 Media Gateway
December 2003
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