Avaya G350 user guide

Installation of the Avaya G350

Media Gateway

555-245-104

Issue 1.1

December 2003

Copyright 2003, Avaya Inc.
All Rights Reserved

Notice

Every effort was made to ensur e that the in forma tion in this do cume nt
was complete and accurate at the time of printing. However,
information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your
sales agreement to establish the terms of the limited warranty. In
addition, Avaya’s standard warranty language as well as information
regarding support for this product, while under warranty, is available
through the following Web site: http://www.avaya.com/support

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontracto r, or is not working on your
company's behalf). Be aw a re t h at the re ma y be a risk of toll fraud
associated with your system and that, if toll fraud occurs, it can result
in substantial additional charges for your telecommunications
services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need
technical assistance or support, in the United States and Canada, call
the Technical Service Center's Toll Fraud Intervention Hotline at
1-800-643-2353.

How to Get Help

For additional support telephone numbers, go to the Avaya support
Web site: http://www.avaya.com/support

• Within the United States, click the Escalation Management link.
Then click the approp ria t e li nk for the type of support you need.

• Outside the Unit ed States, click th e Escalation Management link.
Then click the International Services link that includes telephone
numbers for the internationa l Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to (that is,
either unauthorized or m al ic io us access to or use of) your company's
telecommunications equipment by some party.

Your company's “t elecommunicatio n s equipment” includes both this
Avaya product and any other voice/data/video equipment that could be
accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is an yone who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf. Whereas, a
“malicious party” is anyone (in cl udi ng someone who may be
otherwise authorized) who accesses your telecommunications
equipment with eit her malicious or mischievous i n te nt .

Such intrusions may be either to/throu gh sync hronous (time­multiplexed and/or circ uit -ba sed) or asynchronous (character-,
message-, or packet-based) equi pm ent or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll
facility acces s )

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but a ppa re ntl y in noc uous, tampering)

• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)

. If you are:

.

Be aware that there may be a ri sk of unauthorized intrusions
associated with your syste m a nd/ or it s net w orked equipment. Also
realize tha t, if such an intru s ion should occ u r, it could result in a
variety of losses to your company (including but not limit ed to,
human/data privacy, intellectual property, material assets, financial
resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securi ng both this system and its
networked equipmen t re sts wit h you - Avaya’s customer system
administrator, your telecommunications pe e rs, a nd your managers.
Base the fulfillment of your responsibility on acquired knowledge and
resources from a variety of sources incl udi ng but not limited to:

• Installation docu ments

• System administration documents

• Security documents

• Hardware-/so ft w ar e-based security t ool s

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and
your peers should carefully pro gra m a nd c onfi gure:

• Your Avaya-provided telecommunications systems and their
interfaces

• Your Avaya-provided software applications, as well as their
underlying hardw ar e/software platforms an d int erfaces

• Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience difference s in product performance,
reliability and security depending upon network configurations/design
and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference
caused by unauthorize d modifications of this equipment or the
substitution or attachment of connecting cables and equipment othe r
than those specified by Avaya Inc. The correction of interference
caused by such unauth orized mo dificati ons, subs tituti on or atta chment
will be the responsi bili ty o f the u ser. Pursuan t to Part 15 of the Federal
Communications Commission (FCC) Rules, the user is cautioned that
changes or modifications not expressly approved by Avaya Inc. could
void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following
international Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition
including all relevant national deviations as listed in Compliance with
IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment , CAN/CSA-C22.2
No. 60950-00 / UL 60950, 3r d Edition

Safety Requirements for Custom e r Equipment, ACA Technical
Standard (TS) 001 - 1997

The equipment described in this doc um e nt m ay con ta in Class 1
LASER Device(s). These devices comply with the following
standards:

• EN 60825-1, Edition 1. 1, 1998-01

• 21 CFR 1040.10 and CFR 1040 .11.

The LASER devices oper at e w i thin the following parameters:

• Maximum power output : -5 dB m to -8 dBm

• Center Wavelength: 1310 nm to 1360 nm

Luokan 1 Laserlaite
Klass 1 Laser Apparat
Use of controls or adjustmen ts or pe rformance of procedures oth er

than those specified herein may result in hazardous radiation
exposures. Contact your Avaya representative for more laser product
information.

Electromagnetic Compatibility (EM C ) Standards

This product complies w it h and conforms to the following
international EMC standa rds and all relevant national deviati ons:

Limits and Methods of Measurement of Radio Interference of
Information Technology Equipment, CISPR 22: 1997 and
EN55022:1998.

Information Technology Equipment – Immunity Cha ra ct er istic s –
Limits and Methods of Measurement, CISPR 24:1997 and
EN55024:1998, including:

• Electrostatic Discharge (ESD) IEC 61 000-4-2

• Radiated Immunity IEC 61000-4-3

• Electrical Fast Transient IEC 61000-4-4

• Lightning Effects IEC 61000-4-5

• Conducted Immunity IE C 61000-4-6

• Mains Frequency Magnetic Field IEC 61000-4-8

• Voltage Dips and Variations IEC 61000-4-11

• Powerline Harmonics IEC 610 00-3-2

• Voltage Fluctuations and Flicker IEC 61000-3-3

Federal Communications Commission Statement
Part 15:
Note: This equipment has been tested and found to comply with

the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. The s e limits are designed to provide reasonable
protection against h a r m ful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interferenc e to radio communications . Op eration of this
equipment in a residential area is likely to cause harmful
interference in w h ic h case the user will be req u ired to c o rrect the
interference at his own expense.

Part 68: Answer-Supervision Signaling

Allowing this equipm ent to be operated in a man ner that does not
provide proper answer-supervision sig na ling is in violation of Part 68
rules. This equipment returns answer-supervision signals to the public
switched network when:

• answered by the called station,

• answered by the attendant, or

• routed to a recorde d an n ou ncement that can be admin i stered by
the customer premises equipment (CPE) user.

This equipment returns answer-supervision signals on all direct
inward dialed (DID) calls forwarded back to the public switched
telephone network. Permissi bl e exceptions are:

• A call is unanswered.

• A busy tone is received.

• A reorder tone is rece ived.

Avaya attests that this registered equipment is capable of provi din g
users access to interstate providers of operator services through the use
of access codes. Modification of this equipment by call aggregators to
block access dialing codes is a violation of the Telephone Operator
Consumers Act of 1990.

REN Number
For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways:

This equipment complie s with Part 68 of the FCC rules. On either the
rear or inside the front cover of this equipment is a label that contains,
among other information, the FCC registration number, and ringer
equivalence numb er (R EN ) for this equipment. If requested, this
information must be provided to the telephone company.

For G350 and G700 Media Gateways:

This equipment complie s with Part 68 of th e F C C rules and the
requirements adopted by the ACTA. On the rear of this equipment is a
label that contains, among other information, a product i de nti fi er in
the format US:AAAEQ##TXXXX. The digits represented by ## are
the ringer equivalence number (REN) without a decim al p oin t (fo r
example, 03 is a REN of 0.3). If requested, this number must be
provided to the tel ephone company.

For all media gateways:

The REN is used to determine the qua ntity of devices that may be
connected to the telephone line. Excessive RENs on the telephone line
may result in devices not ringing in response to an incoming call. In
most, but not all areas, the sum of RE Ns should not exceed 5.0. To be
certain of the num ber of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company.

REN is not required for some t ype s of ana l og or digital facilities.

Means of Connection

Connection of this equipment to the telephone network is shown in the
following tables.

For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways:

Manufacturer’s Port
Identifier

FIC Code SOC/REN/

A.S. Code

Network
Jacks

Off premises station OL13C 9.0F RJ2GX,

RJ21X,
RJ11C

DID trunk 02RV2-T 0.0B RJ2GX,

RJ21X

CO trunk 02GS2 0.3A RJ21X

02LS2 0.3A RJ21X
Tie trunk TL3 1M 9.0F RJ2G X
Basic Rate Int e r face 0 2I S 5 6.0F, 6.0Y RJ49C

1.544 digital interface 04DU9-BN 6.0F RJ48C,

RJ48M

04DU9-IKN 6.0F RJ48C,

RJ48M

04DU9-ISN 6.0F RJ48C,

RJ48M

120A4 channel servic e unit 04DU9-DN 6. 0Y RJ48C

For G350 and G700 Media G ate w ays:

Manufactur er’s Port
Identifier

FIC Code SOC/REN/

A.S. Code

Network
Jacks

Ground Start CO trunk 02GS2 1.0A RJ11C
DID trunk 02RV2-T AS.0 RJ11C
Loop Start CO trunk 02LS2 0.5A RJ11C

1.544 digital interface 04DU9-BN 6.0Y RJ48C
04DU9-DN 6.0Y RJ48C
04DU9-IKN 6.0Y RJ48C
04DU9-ISN 6.0Y RJ48C

Basic Rate Interface 02IS5 6.0F RJ49C

For all media gateways:

If the terminal equipment (for examp le , the media server or me dia
gateway) causes harm to the tel e phone network, the telephone
company will notify you in advance that temporar y di scontinuance of
service may be require d. But if advance notice is not practical, the
telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if
you believe it is necessary.

The telephone company may make changes in its facilities, equipment,
operations or procedures tha t co uld affect the operation of the
equipment. If this hap p e ns, t he telephone company will provide
advance notice in order for you to ma ke nec essa ry m odifications to
maintain uninterrupted service.

If trouble is experienced w i th t his equipment, for repair or warrant y
information, plea s e contact the Technical Service Center at
1-800-242- 2121 or contact your local Avaya representative. If the
equipment is causing ha rm to the telephone network, the telephone
company may request tha t you disconnect the equipment until the
problem is re s olved.

A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product . It is designed to
be connected to a co mp atible modular jack th at is also compliant . I t is
recommended that repairs be performed by Avaya certified
technicians.

The equipment cannot be use d on public coin phone service provided
by the telephone com pany. Connection to party line service is subject
to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.

This equipmen t, if it uses a telephone receiver, is hearing aid
compatible.

Canadian Department of Communications (DOC) Interfe rence
Information

This Class A digital appar at us complies with Canadian ICE S -003.
Cet appareil numérique de la classe A est conforme à la norme

NMB-003 du Canada.
This equipment meets t he applicable Industry Canada Terminal

Equipment Technical Specifications. This is confirmed by the
registration number. The abbreviation, IC, be fore the registration
number signifies that registration was perform e d based on a
Declaration of Conformi ty i ndicating that Industry Canada tec hni cal
specifications were met. It does not imply that Industry Canada
approved the equipment.

Declarations of Conformity

United States FCC Part 68 Supplier ’s Declaration of Conform ity
(SDoC)

Avaya Inc. in the United States of America hereby certifies that th e
equipment describe d in thi s document and bearing a TIA TS B-168
label identi f ication number complies with the FCC’s Rules and
Regulations 47 CFR Part 68, an d the A dm inistrative Council on
Terminal Attachments (ACTA) adopted technical criteria.

Avaya further asserts that Avaya handset-equipped terminal
equipment described in this document complies wi th Pa ragraph

68.316 of the FCC Rules and Regu lati ons de fi ning Hearing Aid
Compatibil ity and is deeme d compatible with hearing aids.

Copies of SDoCs signed by the Responsible Par ty in the U. S. ca n be
obtained by contacting your local sales representative a nd a re
available on the following Web site: http://www.avaya.com/support

.

All A vay a me dia s erv ers an d me dia ga te way s are compl ia nt wi th FCC
Part 68, but many have been registered with the FCC before the SDoC
process was available. A list of all Avaya registered products may be
found at: http://www.part68.org

by conducting a search using “Avaya”

as manufacturer.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment spec ified in this docum ent
bearing the “CE” (Conformité Europeénne) mark conforms to the
European Union Radio and Telecommunications Terminal Equipment
Directive (1999/5/EC), including the Electromagnetic Compatibility
Directive (89/336/EEC) and Low V oltage Directive (73/23/EEC). This
equipment has been certified to meet CTR3 Basic Rate Interface (BRI)
and CTR4 Primary Rate Interface (PRI) and subsets thereof in CTR12
and CTR13, as applicable.

Copies of these Declarations of Conformity (DoCs) can be obtained
by contacting your local sale s representative and are avai la bl e on the
following Web site: http://www.avaya.com/support

.

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701
FAX [phone] or 1.207.626.7269

Write: Globalware Solutio ns

200 Ward Hill Avenue
Haverhill, MA 01835 USA

Attention: Avaya Account Management
E-mail: [e-mail]
For the most current versions of documentation, go to the Avaya

support Web site: http://www.avaya.com/support

.

Contents

About this book 9

•Overview 9

• Audience 9

• Downloading this book and updates from the Web 9
Downloading this book 9

• Safety labels and security alert labels 10

• Related resources 11

• Technical assistance 11
Within the US 11
International 11

• Trademarks 11

Contents

• Sending us comments 12

1 Before y ou st art 13

• Installation workflows 13
Full installation 13
Staging 14
Installation of a staged G350 14

• Gathering information 14

• Unpacking 15

• Site requirements 16

Environmental Verific ati on 16
Power Verification 16
Grounding Verification 16

• Required equipment 17

2 Installing the Avaya G350 Media Gateway 19

• Step 1: Mount the G350 chassis 19
Mounting the G350 in a rack 19
Mounting the G350 on a wall 22
Placing the G350 on a table 22

Installation of the G350 Media Gateway 5
December 2003

Contents

• Step 2: Install the media modules 23
Combination limitations 23
Allocating slots 23
Inserting the S8300 Media Serv er modul e 25
Inserting media modules 26

• Step 3: Attach ground conductors 27

General grounding requ irements 28
Approved grounds 29
Connect the safety ground 30

• Step 4: Connect power to the G350 31

3 Preparing for configuration 33

• Step 1: Prepare configuration equ ipm ent 33
Preparing a G350 without an S8300 for configuration 34
Preparing a G350 with an S8300 for configuration 36

Connecting the USB modem 37

• Step 2: Assist the configuration 40
Assisting a remote configuration 40
Assisting an on-site configuration 40
Assisting a combined remote and on-s ite configur ati on 40
Assisting an off-site configuration (staging) 41

4 Connecting devices 43

• Step 1: Connect the network 43

• Step 2: Connect IP telephones 44

• Step 3: Connect non-IP telephones and trunks 45
Connecting an analog telephone 45
Connecting a DCP telephone 46
Connecting an analog trunk 47
Connecting an E1/T1 trunk 47
Connecting an ISDN BRI trunk 48

• Step 4: Install circuit protection 49

Over-Voltage and Sneak-Current Protection 49

• Step 5: Connect to the Wide Area Network (WAN) 50
Connecting the G350 to the WAN 50
Connecting an external router to the G350 51

6 Installation of the G350 Media Gateway

December 2003

• Step 6: Install the Coupled Bonding Conductor 51

• Step 7: Install the Avaya Partner Contact Closure Adjunct 52

5 After installation 53

• Step 1: Test the installation 53
Testing telephones 53
Testing trunks 53
LSP failover testing 54

• Step 2: Remove the installation equipment 54

A Technical specifications 55

• G350 Media Gateway specifications 55

• Power Cord Specifications 55

Contents

Index 57

Installation of the G350 Media Gateway 7
December 2003

Contents

8 Installation of the G350 Media Gateway

December 2003

About this book

Overview

The Avaya G350 Media Gateway Installation Guide describes how to:

• Physically install the Avaya G350 Media Gateway.

• Establish connectivity to a remote installation technician, if necessary.

• Prepare for configurations performed by installation technicians.

Audience

This book is for the following audiences:

• Trained field installation personnel.

About this book

Overview

• Technical support personnel.

• Network engineers and technicians.

• Authorized business part ner s.

Downloading this book and updates from the Web

You can download the latest version of Avaya G350 Media Gateway Installation Guide from the Avaya
Web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your

personal computer.

Avaya makes every effort to ensure that the information in this book is complete and accurate.
However, information can change after we publish this book. Therefore, the Avaya Web site might also
contain new product information and updates to the information in this book. You can also download
these updates from the Avaya Web site.

Downloading this book

To download the latest version of this book:

1 Access the Avaya web site at http://www.avaya.com/support.
2 On the left side of the page, click Product Documentation.

The system displays the Welcome to Product Documentation page.

3 On the right side of the page, type 555-245-104 and then click Search.

The system displays the Product Documentation Search Results page.

Installation of the G350 Media Gateway 9
December 2003

About this book

Safety labels and security alert labels

4 Scroll down to find the latest issue number, and then click the book title that is to the right of the

latest issue number.

5 On the next page, scroll down and click one of the following options:

— PDF Format to download the book in regular PDF format
— ZIP Format to download the book as a zipped PDF file.

Safety labels and security alert labels

Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage,
personal injury, and security problems. This book uses the following safety labels and security alert
labels:

CAUTION:

A caution statement calls attention to a situation that can result in harm to software, loss of
data, or an interruption in service.

!

WARNING:

A warning statement calls attention to a situation that can result in harm to hardware or equipment.
A warning can also indicate the presence of a hazard that could cause personal injury if the hazard
is not avoided by following the instructions provided.

!

WARNING:

Use an ESD warning to call attention to situations that can result in ESD damage to electronic
components.

!

DANGER:

A danger statement indicates the presence of a hazard that can result in severe
personal injury or death if the hazard is not avoided by following the instructions
provided.

!

SECURITY ALERT:

A security alert calls attention to a situation that can increase the potential for
unauthorized use of a telecommunications system.

10 Installation of the G350 Media Gateway

December 2003

Related resources

For more information on the Avaya G350 Media Gateway and related features, see the following books:

Title Number

Overview of the Avaya G350 Media Gateway 555-245-201
Upgrade and Service Guide for the Avaya G350 Media Gateway 555-245-106
Avaya G350 Media Gateway Glossary 555-245-301

Technical as sistance

Avaya provides the following resources for technical assistance.

About this book

Related re sources

Within the US

For help with:

• Feature administration and syst em applications, call the Avaya Technical Consulting Support

System at
1-800-225-7585

• Maintenance and repair, call the Avaya National Customer Care Support Line at

1-800-242-2121

• Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353

International

For all international resources, contact your local Avaya authorized dealer.

Trademarks

All trademarks identified by ® or ™ are registered trademarks or trademarks, respectively , of Avaya Inc.
All other trademarks are the property of their respective owners.

Installation of the G350 Media Gateway 11
December 2003

About this book

Sending us comments

Sending us comments

Avaya welcomes your comments about this book. To reach us by:

• Mail, send your comments to:

Avaya Inc.
Product Documentation Group
Room B3-H13
1300 W. 120 Ave.
Westminster, CO 80234 USA

• E-mail, send your comments to:

[e-mail]

• Fax, send your comments to:

1-303-538-1741

Ensure that you mention the name and number of this book, A vaya G3 50 Med ia Instal l ati on Guide,
555-245-104.

12 Installation of the G350 Media Gateway

December 2003

1 Before you start

Read this chapter carefully before you begin the installation.

This chapter includes:

• Installation workflows

• Gathering information

• Unpacking

• Site requirements

• Required equipment

Installation workflows

Before you start

Installation workflows

You can use this guide to help perform any of the following:

• a full installation — in which the G350 is shipped to the customer site with no media modules

installed and not configured.

• a staging — in which you install media modules and have a supporting technician configure the

G350 before shipping it to the customer site.

• an installation of a stag ed G350 — in which you r eceive the G35 0 after staging . The G3 50 has the

media modules already installed and is already configured.

Full installation

If you are performing the entire installation at the customer site, work through the guide from beginning
to end. The workflow is as follows:

• Mount the G350, install the required media modules in the G350, install ground conductors, and

connect power to the G350 (Chapter 2, “Installing the Avaya G350 Media Gateway”

• Prepare the G350 to be configured by a supporting technician (Chapter 3, “Preparing for

configuration”).

• Connect endpoint devices, such as telephones, LAN and WAN computers, to the G350 and

collaborate with a supporting technician who configures the G350 (Chapter 4, “Connecting

devices”).

• Test the installation and remove the installation equipment (Chapter 5, “After installation”).

).

Installation of the G350 Media Gateway 13
December 2003

Before you start

Gathering information

Staging

If you are using this guide to take you through staging the G350, work through the guide as follows:

1 Read Step 2: Install the media modules on page 23, and install the media modules in the G350

chassis.

2 Read Step 4: Connect power to the G350 on page 31, and apply power to the G350.
3 Have the G350 configured and test ed by a su pporting technician. Do no t connect a modem for the

configuration. Read Assisting an off-site configuration (staging)

4 Disconnect from the G350 any external equipment used in the configuration and testing process.
5 Disconnect power from the G350 and pack it up with the media modules installed.

Installation of a staged G350

If you receive the G350 after staging, pre-configured with the media modules already installed, work
through the guide as follows:

1 Read Step 1: Mount the G350 chassis on page 19, and mount the G350 with the media modules

already installed.

on page 41.

2 Read Step 4: Connect power to the G350 on page 31, and apply power to the G350.
3 Read Chapter 4, “Connecting devices” and connect devices to the G350.
4 Read Chapter 5, “After installation” and test the installation.

Gathering information

Before you begin the installation, read the planning documentation.

The planning documentation provides you with information about:

• What media modules you will be installing. Take note of whether or not you are installing an

S8300 Media Server module. The installation process is different depending on whether or not
you are installing an S8300.

• Which voice devices and data devices need to be connected to the G350.

• Whom to contact on site about delivery, system questions, or network concerns.

• Whom to contact at your home office in case of questions.

• Whether you need a special pass or an escort.

• How to gain entrance to the installation location if it is locked.

• Where to install equipment.

• Where to find a telephone near the installation location.

14 Installation of the G350 Media Gateway

December 2003

Unpacking

The G350 chassis and accessories are shipped in a box. The package should contain the following items:

• One empty Avaya G350 Media Gateway chassis, with blank in g plates over empt y modu le slot s.

• One accessories box, containing:

Before you start

Unpacking

— One power cord. If the power cord provided does not have the correct plug configuration

needed in a particular country, see the power cord specifications in Appendix A,

“Technical specifications”.

— One flat RJ-45 to RJ-45 cable.
— One RJ-45 to DB-9 cable adapter.
— One RJ-45 to DB-25 cable adapter.
— Two standard mounting brackets.
— One mounting bracket with cable guides.
— One Supplementary Ground Conductor
— Nine 6-32 x 3/8 screws.
— One 8-32 x 5/16 screw.
—One washer.
— Four rubber feet.

• Documentation CD.

• Release notes.

Media modules for connecting voice and data devices and outside lines are packaged and shipped in
separate boxes. The Avaya Partner Contact Closure adjunct box, if ordered, is also packaged separately.

Before you begin the installation:

1 Unpack the G350 and accessories.
2 Unpack each media module.

CAUTION:

Wear an anti-static wrist ground strap whenever handling components of an Avaya G350

Media Gateway. Connect the strap to an approved ground, such as an unpainted metal

surface.

3 Check the contents of the packaging against the customer order.
4 Cross-check the customer order with the planning documentation you have been given. Media

modules, telephones and other equipment are listed on your planning and shipping
documentation. Placement for the media modules and other equipment are also indicated.

5 Verify that all necessary elements have been received and are in good condition. If there are

missing or damaged elements, contact the supporting technician for instructions. The planning
documentation will list contact information fo r the supporting technician and ot her key personnel .

If you have any questions about the equipment order, or if the equipment has been damaged, contact your
supporting technician.

Installation of the G350 Media Gateway 15
December 2003

Before you start

Site requirements

Site requirements

Inspect the site before you begin the installation. Verify that the site requirements have been met for
adequate environmental conditions, power and grounding availability, safety, and security conditions. If
you find discrepancies between the specifications necessary for proper installation of equipment and the
conditions on site, contact your supporting technician before proceeding with the installation.

The G350 may be installed in a 19” rack, mounted on a wall, or placed on a sturdy table. Installation
instructions are provided in Chapter 2, “Installing the Avaya G350 Media Gateway”
temperature should be in the range 0-40 C. The humidity should not be higher than 95%.

Environmental Verification

Verify that temperatures and clearances are within the recommended technical parameters. Consult the
table of Technical Specifications in Appendix A, “Technical specifications”

!

WARNING:

Verify that temperature and clearance ranges are within tolerable limits. The thermal sensors may
shut down equipment if it is subjected to conditions beyond the recommended limits. Equipment
can be damaged if these restrictions are not respected.

. The surrounding

.

Power Verification

Check that an adequate number of power outlets are available.Verify that the G350 Media Gateway and
the other equipment in the rack do not present a pos sible overcurrent o r overload to the customer's b ranch
circuit and/or power distribution strip. Power requirements are listed in Appendix A, “Technical

specifications”.

!

WARNING:

Do not overload the power circuit.

Grounding Verification

Ensure that the installation site has access to approved grounds and that either a trained technician or a
licensed electrician will be verifying all grounds and installing the Supplementary Ground Conductor
(consult Step 3: Attach ground conductors

!

WARNING:

Installation in a Restricted Access Location and secure access are required in Finland and Norway.

The G350 Media Gateway relies on two ground connections (mains plug with an earth contact and a
permanent Supplementary Ground Conductor). Because of unreliable earthing concerns in Finland,
Norway, and Sweden, the G350 Media Gateway must be installed in a Restricted Access Location
(RAL). An RAL is defined as an access that can be ga ined only by trained service person nel or custo mers
who have been instructed about the reasons for the restricted access and any safety pr ecautions th at must
be taken. In these cases, access to the G350 Media Gateway is gained by the use of a tool (such as a lock
and key) or other means of security.

on page 27).

If you have any questions about the safety conditions, contact your supporting technician. When you
have verified that the site is ready for a safe installation, proceed with the installation.

16 Installation of the G350 Media Gateway

December 2003

Required equipment

You need the following equipment to assist you in the installation:

• One loop start analog trunk for connecting a modem.

• A separate telephone line for speaking to the service technician.

You may also need some of the following equipment for mounting the G350:

• A Phillips screwdriver if rack mounting or wall mounting the G350.

• If you will mount the G350 to a flat wall: screws to fasten the G350 to the wall.

• If you will mount the G350 to a non-flat wall:

• A 415 x 465 mm plywood board, 20 mm (0.79 in) thick.

• Wood screws to fasten the G350 to plywood.

• Screws to fasten the plywood board to the wall.

If you are installing an S8300 media server in the G350, you also need:

Before you start

Required equipment

• One USB modem. The recommended USB modem is Multitech MultiModemUSB MT5634ZBA-

USB-V92.

• One USB CD-ROM drive.

• A laptop computer with internet browser.

If you are not installing an S8300 media server in the G350, you also need:

• A PC on the local network with a CD-ROM drive.

• A laptop computer running Windows XP or Windows 2000 and with a serial port recognized by

the operating system on the laptop. If the port is recognized, it is listed by the Device Manager.

• A modem to connect to the G350 to enable d ial-in configuration. Th e recommended mo dem is the

Multitech MultiModemZBA MT5634ZBA-V-V92.

Installation of the G350 Media Gateway 17
December 2003

Before you start

Required equipment

18 Installation of the G350 Media Gateway

December 2003

Installing the Avaya G350 Media Gateway

Step 1: Mount the G350 chassis

2 Installing the Avaya G350 Media

Gateway

This chapter describes the physical installation. Perform the following steps in order:

1 Step 1: Mount the G350 chassis
2 Step 2: Install the media modules
3 Step 3: Attach ground conductors
4 Step 4: Connect power to the G350

The steps are described in the sections below.

When you have installed the chassis and media modules and connected the power, you can move on to

Chapter 4, “Connecting devices”

, and connect external devices to the G350.

Step 1: Mount the G350 chassis

Mount the G350 in one of the following scenarios:

• In a rack

• On a wall

• On a table

CAUTION:

When handling any components of an S8300 Medi a Server or G350 Media Gateway , wear

an anti-static wrist ground strap. Connect the strap to an approved ground such as an

unpainted metal surface.

Mounting the G350 in a rack

The G350 mounts in a standard 19-inch rack.

If the G350 is to be mounted in a r ack, y ou can fas ten th e G350 to the rack either at the front of the G350
or at the middle. In either case, mounting brackets must be attached to the G350.

There are two types of mounting brac kets provided with the G350:

• Without cable guides - two mounting brackets without cable guides are provided.

• With cable guides - one mounting bracket with cable guides is provided. This bracket provides

guides for electrical cables.

Mounting brackets without cable guides can be attached either to each side of the front of the G350 for
fastening the unit to the rack at the front or to the middle of each side panel of the G350 for fastening the
chassis to the rack at the middle.

Installation of the G350 Media Gateway 19
December 2003

Installing the Avaya G350 Media Gateway

Step 1: Mount the G3 50 cha ss is

Figure 1: Affixing a mounting bracket to the front of the G350

Figure 2: Attaching a mounting bracket to the middle of the G350

The mounting bracket with cable guides is useful for cable management. You can attach the mounting
bracket with cable guides t o the fr ont o f the G3 50 at one side, as sh own in the follo wing f igure. If you are
fastening the chassis to the rack at the front, use the mounting br acket with cable guides as one of the two
front brackets. If you are fastening the chassis to the rack at the middle, use the mounting bracket with
cable guides at the front of the chassis, in addition to the two regular mounting brackets on the sides of
the chassis. In this case, the mounting bracket with cable guides serves for cable management only —
you do not fasten it to the rack.

20 Installation of the G350 Media Gateway

December 2003

Installing the Avaya G350 Media Gateway

Figure 3: Attaching a mounting bracket with cable guides

Step 1: Mount the G350 chassis

To attach each mounting bracket to the G350:

1 Position a bracket over the desired mounting position.
2 Affix the bracket to the chassis with three of the nine 6-32 x 3/8 screws provided.
3 Tighten with the screwdriver.

The G350 is held in place by mounting screws through the two mounting ears. To avoid balancing
problems and cabling complications, the racks should be filled from the bottom; that is, mount units in
the lower positions first.

Before mounting the G350, check for the following:

• Ensure that the rack is bolted to the floor and is earthquake-protected, if required. If the rack is not

securely fixed in place, do not proceed with the installation.

• If the G350 is being mounted in a rack with other equipment already installed, the G350 must be

positioned to avoid imbalance.

• The G350 is shipped with 3 sets of four mounting screws. Choose the set of screws that match the

screw holes in the rack being used.

• The G350 weighs 22.5 pounds (10 kg) empty and between 33 and 35 pounds (between 15 and

16 kg) when equipped with media module s. Two people may be needed to mount the G350 Media
Gateway in the rack.

To mount the G350 in the rack:

1 Position the G350 in the rack. Ensure that there is adequate ventilation.
2 Verify that the screw holes are aligned with the rack hole positions.
3 Insert two mounting screws on each side.
4 Tighten the mounting screws. Avoid overtightening.
5 Verify that ventilation vents are not o bstr ucted.

Installation of the G350 Media Gateway 21
December 2003

Installing the Avaya G350 Media Gateway

Step 1: Mount the G3 50 cha ss is

At this point, you have mounted the G350 chassis in the rack and are ready to insert media modules as
required in the planning documentation.

Mounting the G350 on a wall

T o mount the G350 on a wall, use the two mounting brackets without cable guides. If the wall is flat, you
can screw the G350 directly to the wall. If the wall is not flat, screw a plywoo d b oard (41 5 x 465 mm, 2 0
mm thick) to the wall with wood screws, and fasten the G350 to the board.

To affix brackets to the G350 for wall mounting:

1 Affix a bracket to each side of the G350, as shown in the figure below.

Placing the G350 on a table

If you will be installing t he G3 50 as a t abl etop unit, you need to affi x the pr ovi d ed four rubber feet to the
underside of the G350.

To affix the feet:

1 Remove the four feet from their packaging.
2 Turn the G350 upside down.
3 Position each foot into one of the mounting sites, near each corner of the chassis.
4 Press the plastic rivet into the foot with a stylus until it is firmly seated on the chassis.

22 Installation of the G350 Media Gateway

December 2003

Step 2: Install the media modules

When the G350 chassis is installed, you can insert the media mo dules. Each module is shipped with two
thumb screws for securing th e position of the module in the G350 chassis.

Before inserting media modules into the G350 chassis, make sure:

• not to install an unsupported combination of media modules. See Inserting the S8300 Media

Server module on page 25

• to allocate a permissible slot to each media module. See Combination limitations on page 23.

Installing the Avaya G350 Media Gateway

Step 2: Install the media modules

To install an S8300 media module, see Inserting the S8300 Media Server module

To install each of the other media modules, see Inserti ng media modul es

!

WARNING:

The Avaya G350 Media Gateway must not be o perated with any open slots. Failure to cover empty
slots with the supplied blank plates can cause overheating due to inadequate air distribution.

Combination limitations

The following combinations of media modules are not supported by the G350:

• More than one MM710 media module.

• More than two o f t he following voice media m odules in any combination: MM711, MM720,

MM714, or MM722.

• More than two of the following WAN media modules in any combination : MM340 or MM342.

• An MM712 media module with an MM312 media module.

CAUTION:

Do not install an unsupported combination of media modules in the G350. Installation of

an unsupported media module combination could result in malfunction.

on page 25.

on page 26.

Allocating slots

You insert media modules into the slots marked V1, V2, ..., V5, and V6 on the G350 front panel, shown
in Figure 4 below.

Installation of the G350 Media Gateway 23
December 2003

Installing the Avaya G350 Media Gateway

Step 2: Install the media modules

Figure 4: The G350 front panel ports and slots

Table 1, Permitted slots for media modules, on page 24 describes which media modules can be inserted
into which slots:

Table 1: Permitted slots for media modules

Media module Permitted slots Description

MM312 V6 Provides 24 ports for connecting DCP telephones.
MM314 V6 Provides one Gigabit Ethernet port and 24 10/100

Ethernet ports for connecting data devices. The 24
10/100 Ethernet ports can provide power to
connected devices using Power over Ethernet (PoE).

MM340 V2, V3, V4, V5 Provides one E1/T1 WAN port for connecting to a

WAN endpoint device.

MM342 V2, V3, V4, V5 Provides one USP WAN port for connecting t o a

WAN endpoint device.

MM710 V1, V2, V3, V4, V5 Provides one E1/T1 trunk port for connecting an

E1/T1 telephone trunk.

MM711 V1, V2, V3, V4, V5 Provides eight universal analog ports for connecting

analog telephones or trunks.
MM712 V1, V2, V3, V4, V5 Provides eight ports for connecting DCP telephones.
MM714 V1, V2, V3, V4, V5 Provides four analog ports for analog telephones and

four analog ports for analog trunks.
MM720 V1, V2, V3, V4, V5 Provides eight ports for connecting ISDN trunks.
MM722 V1, V2, V3, V4, V5 Provides two ports for connecting ISDN trunks.
S8300 V1 Media Server

Allocate a slot for the media module. Make sure your slot allocations allow a permissible slot for every
media module.

24 Installation of the G350 Media Gateway

December 2003

Inserting the S8300 Media Server module

CAUTION:

Hold media modules only by the edges to avoid damage from static electricity. Do not
touch the top or bottom of t he cir cui t boar d. If pos s ible, w ear a wri st- st rap and u se an ant i­static bag.

CAUTION:

The connector pins can be bent or damaged if the module is handled roughly, or if
misaligned and then forced into position.

CAUTION:

Separate ESD paths to the chassis ground connect to the media modules at the spring­loaded captive screws. Use a screw driver to ensure the captive screws are securely
tightened to prevent damage to the equipment.

Installing the Avaya G350 Media Gateway

Step 2: Install the media modules

The S8300 can only be inserted in slot V1 on the left side of the G350 Media Gateway.

To insert the S8300 Media Server module

1 Remove the plate between slots V1 and V2, labelled “Remove before removing or inserting

S8300 module.”

2 Remove the blank plate from slot V1.
3 Position the media module squarely before the V1 bay opening and engage both sides of the

module in the interior guides.

4 Slide the S8300 module slowly into the chassis, maintaining an even pressure to assure that the

module does not become twisted or disengaged from the guides.

Figure 5: Inserting the S8300 media server module.

Installation of the G350 Media Gateway 25
December 2003

Installing the Avaya G350 Media Gateway

Step 2: Install the media modules

5 Apply firm pressure to engage the connectors.

The connector has different length pins. The long pins will engage first to provide grounding.
Medium length and short pins will provide power and signal.

6 Lock the S8300 Media Server module into the chassis by tightening the spring-loaded captive

screws on the front of the module.

7 Replace the plate labelled “Remove before removing or inserting S8300 module” between slots

V1 and V2, and tighten the screws on the front of the plate.

!

DANGER:

To prevent access to electrical hazards by unauthorized personnel and to ensure
continued compliance to radiated emissions requirements, all captive screws must be
securely tightened such that they cannot be loosened without the use of a tool.

Inserting media modules

After you have inserted the S8300 Media Server module, if applicable, insert the rest of the media
modules. Make sure to insert each module in a permissible slot. For information about which slots to
allocate to which modules, see Allocating slots

on page 23.

CAUTION:

Hold media modules only by the edges to avoid damage from static electricity. Do not
touch the top or bottom of t he cir cui t boar d. If pos s ible, w ear a wri st- st rap and u se an ant i­static bag.

CAUTION:

The connector pins can be bent or damaged if the module is handled roughly, or if
misaligned and then forced into position.

CAUTION:

Separate ESD paths to the chassis ground connect to the media modules at the spring­loaded captive screws. Use a screw driver to ensure the captive screws are securely
tightened to prevent damage to the equipment.

To insert a media module:

1 Remove the blank plate from the empty bay.
2 Position the media module squarely before the selected bay on the front of the G350 chassis and

engage both sides of the module in the interior guides.

3 Slide the module slowly into the chassis, maintaining an even pressure to assure that the module

does not become twisted or disengaged from the guides.

26 Installation of the G350 Media Gateway

December 2003

Figure 6: Inserting a media module

4 Apply firm pressure to engage the connectors.

The media module connector has different length pins. The long pins will engage first to provide
grounding. Medium length and short pins will provide power and signal.

Installing the Avaya G350 Media Gateway

Step 3: Attach ground conductors

5 Lock the media module into the chassis by tightening the spring-loaded captive screws on the

front of the module.

!

DANGER:

To prevent access to electrical hazards by unauthorized personnel and to ensure
continued compliance to international radiated emissions requirements, all captive
screws must be securely tightened such that they cannot be loosened without the use
of a tool.

!

WARNING:

After you have connected telephones to the various media modules, be sure to add circuit
protection to the lines (See Step 4: Install circuit protection

Step 3: Attach ground conductors

To assure safe installation and operation, carefully read all requirements, recommendations and
instructions. Pay special attention to all CAUTION, WA RNING, and DANGER statements.

!

WARNING:

System grounding must co mpl y with the general rules for gr oun di ng pro vided i n Article 250 of the
Nationa l E lectrical Code (NEC), Nat i o na l Fire Protection Agency (NFPA) 70, or the applicable
electrical code in the country of installation.

on page 49).

Installation of the G350 Media Gateway 27
December 2003

Installing the Avaya G350 Media Gateway

Step 3: Attach ground conductors

General grounding requirements

Two safety grounds are required to ensure safe operation of the G350 Media Gateway: the ground
conductor that is part of the AC power cord and the field-installed green/yellow conductor referred to as
the Supplementary Gro und Co ndu ct or. Both safety grounds must be connected to an approved ground. If
a power cord accompanies the G350, use that cord whenever possible.

The customer must select a location for the G350 Med ia Gateway installation that is no more than 50 feet
(15 m) from an approved ground. If this location requirement is not met, the customer must contact a
licensed electrician to install a Supplementary Ground Conductor per Article 250 of the National
Electrical Code (NEC).

!

WARNING:

If the installation location is great er than 50 f eet (15 m) from an approved ground , do not i nstal l the
Avaya G350 Media Gateway until a licensed electrician is present to install a Supplementary
Ground Conductor.

A 55-foot (16-m) Supplementary Ground Conductor is provided with the equipment, and is constructed
of 10 AWG (4.0 mm
(M4) stud/screw on the rear of the G350 chassis.

The customer will need to provide a means of connecting this Supplementary Ground Conductor to an
approved ground according to Article 250 of the National Electrical Code (NEC).

A ground block is av ailabl e for use when multip le G350 Media G ateways are being inst alled. The gro und
block, intended for rack mounting, has ten terminals available for terminating Supplementary Ground
Conductors. Up to ten G350 Media Gateways can be grounded at the block installed close to the
equipment (on a rack) and then a single ground conductor can be routed from the same block to an
approved ground. If the ground block is to be used, it must be ordered separately.

!

In Finland and Norway, the G350 Media Gateway must be ins talled in a restricted acces s location, due to
unreliable earthing concerns. A restricted access location is defined as access that can be gained by only
Service Personnel or Customers who have been instructed about the reasons for the restricted access and
any safety precautions that must be taken. In these cas es, access to the G350 is gained by the use of a tool
(such as a lock and key) or other means of security.

2

) wire, with an insulated ring terminal crimped to one end that is suitable for the #8

DANGER:

Failure to install both grounds will void the Product Safety cert ifications (UL and the
CE Mark) on the product, as well as allow a hazard to be present that could result in
death or severe personal injury.

!

WARNING:

For installations in Finland and Norway, the Avaya G350 Media Gateway relies on two ground
connections (mains plug with an earth contact, and a Supplementary Ground Conductor).

28 Installation of the G350 Media Gateway

December 2003

Installing the Avaya G350 Media Gateway

Step 3: Attach ground conductors

Approved grounds

An approved ground is the closest acceptable medium for grounding the building entrance protector,
entrance cable shield, or a single-point ground of electronic telephony equipment. If more than one type
of approved ground is available on the premises, the grounds must be bonded together as required in
Section 250-81 of the NEC for the US or per the local electrical code regulations in the country of
installation.

• Grounded Building Steel: The metal frame of the building where it is effectively grounded by one

of the following grounds: acceptable metallic water pipe, concrete encased ground, or a ground
ring.

• Acceptable Water Pipe: A metal underground water pipe, at least 1/2-in. (1.3 cm) in diameter, in

direct contact with the earth for at least 10 ft. (3m). The pipe must be electrically continuous (or
made electrically continuous by bonding around insulated joints, plastic pipe, or plastic water
meters) to the point where the protector ground wire connects. A metallic underground water pipe
must be supplemented by the metal frame of the build ing, a co ncrete- encased gr ound, o r a groun d
ring. If these grounds are not available, the water pipe ground can be supplemented by one of the
following types of grounds:

— Other local metal underground systems or structures - Local underground structures such

as tanks and piping systems.

— Rod and pipe electrodes - A 5/8-in. (1.6 cm) solid rod or 3/4-in. (2 cm) conduit or pipe

electrode driven to a minimum depth of 8 ft. (2.4 m).

— Plate electrodes - Must have a minimum of 2 sq. ft. (0.185 sq. m) of metallic surface

exposed to the exterior soil.

• Concrete Encased Ground: An electrode encased by at least 2 in. (5.1 cm) of concrete and located

within and near the bottom of a concrete foundation or footing in direct contact with the earth.
The electrode must be at least 20 ft. (6.1 m) of one or more steel reinforcing bars or rods, 1/2-in.
(1.3 cm) in diameter, or at least 20 ft. (6.1 m) of bare solid copper, 4 AWG (26 mm

2

) wire.

• Ground Ring: A buried ground that encircles a building or structure at a depth of at least 2.5 ft

(0.76 m) below the earth’s surface. The ground ring must be at least 20 ft. (6.1 m) of 2 AWG
(35 mm

2

), bare copper wire.

• Approved Floor Grounds: Floor grounds are those grounds on each floor of a high-rise building

that are suitable for connection to the ground terminal in the riser closet and to the cabinet single­point ground terminal. Approved floor grounds may include the following:

— Building steel
— The grounding conductor for the secondary side of the power transformer feeding the

floor
— Metallic water pipes.
— Power-feed metallic conduit supplying panel boards on the floor.
— A grounding point specifically provided in the building for that purpose.

!

WARNING:

If the approved ground or approved floor ground can only be accessed inside a dedicated power
equipment room, then connections to this ground must be made by a licensed electrician.

Installation of the G350 Media Gateway 29
December 2003

Installing the Avaya G350 Media Gateway

Step 3: Attach ground conductors

Connect the safety ground

Proper grounding of the G350 Media Gateway installation safeguards the system, users and service
personnel by providing protection from lightning, power surges, AC mains faults, power crosses on
central office trunks, and electrostatic discharge (ESD).

Local electrical installation codes must be followed when installing the G350.

!

DANGER:

Connection of both grounds (through the AC Power Cord and the Supplementary

Ground Conductor) is required for safe operation of the G350 Media Gateway.

!

WARNING:

An improper ground can cause electrical shock as well as equipment failures and service outages.

To attach the ground wires:

1 Remove the ground screw on the rear of the chassis adjacent to the ground symbol.
2 Place the ring terminal of the 10 AWG (4.0 mm

2

) Supplementary Ground Condu ctor on t he screw.

3 Replace the ground screw to the chassis and securely tighten the screw such that it cannot be

loosened without the use of a tool.
If the ground block has been purchased: The ground block is provided for use with more than

one G350 in the rack. It is usually mounted by the customer electrician.

4 Cut the Supplement ary Ground C onductor (w hich has one end att ached to the gr ounding scr ew on

the chassis) to the length needed to terminate it into one of the terminals of the ground block. Do
not coil the Supplementary Ground Conductor.

5 Attach one end of the remaining 10 AWG (4 mm

ground block and the other end to an approved ground.

2

) ground wire to one of the terminals in the

6 Cut this ground wire to the length needed to reach the approved ground. Do not coil this wire.

If the ground block is not being used, s imply:

1 Attach the Supplementary Ground Conductor to an approved ground.
2 Connect the AC power cable to the inlet receptacle on the rear of the chassis.

You have now mou nted the full y equipped G350 Media Gateway and connected to electrical ground
conductors. You are now ready to connect power.

30 Installation of the G350 Media Gateway

December 2003

Step 4: Connect power to the G350

After you have mounted the G350, installed the media modules, and attached grounding conductors , yo u
can connect power to the G350.

To connect power to the G350:

1 Connect the power cable to the power connector on the G350 back panel.
2 Plug the power cable into a mains socket. The G350 is now powered. The PWR LED on the front

panel lights. The CPU LED lights up if the firmware is running. At least one LED on each media
module lights up initially and then goes off after about 20 seconds.

Installing the Avaya G350 Media Gateway

Step 4: Connect po wer to the G350

Installation of the G350 Media Gateway 31
December 2003

Installing the Avaya G350 Media Gateway

Step 4: Connect power to the G350

32 Installation of the G350 Media Gateway

December 2003

Preparing for configuration

Step 1: Prepare configuration equipment

3 Preparing for configuration

The configuration of the G350 will be performed by one or more supporting technicians either remotely
or on-site. This chapter explains what preparations to make so that the supporting technicians can
configure the G350.

NOTE:

If you received the G350 with the media modules pre-installed, the G350 is already

configured, and you should skip this chapter.

When you have mounted the G350 and inserted the media modules, you are ready to connect endpoint
devices to the front panel ports. Before you connect devices, make the preparations described in this
chapter to enable the supporting technician to access the G350 for configuration. The supporting
technician can start to configure the G350 while you connect devices.

NOTE:

If you are staging the G350 before taking it to the customer site, do not connect endpoint

devices unless the supporting technician requests you to do so to assist the configuration.

The supporting technician will need to connect some devices to test endpoints.

When you have completed the preparations described in this chapter, contact the supporting technician to
help establish configuration access. Be prepared to assist the supporting technician throughout the
configuration. For information about how you might need to assist in the confi guration, see Step 2: Assist

the configuration on page 40. While the supporting technician is configuring the G350, you can connect

endpoint devices to the G350. For information about connecting devices to the front panel ports of the
G350, see Chapter 4, “Connecting devices”
endpoint devices so that he can test the configuration.

. The supporting technician will need you to connect the

Step 1: Prepare configuration equipment

If the configuration will be done on-site, no preparations are necessary . You will need to assist the
supporting technician throughout the configuration (see Assisting an on-site configuration

If you are having the G350 staged, skip to Assisting an off-site configuration (staging)

If the configuration will be done either remotely, or partly remotely and partly on-site, you need to
prepare certain equipment for use in the configuration process.

NOTE:

If a supporting technician who will be performing part of the configuration is coming to

do so on-site, that technician might do these preparations.

on page 40).

on page 41.

The preparations are different depending on whether or not you installed an S8300 in the G350. See one
of the following sections below:

• Preparing a G350 without an S8300 for configuration

• Preparing a G350 with an S8300 for configuration

Installation of the G350 Media Gateway 33
December 2003

Preparing for configuration

Step 1: Prepare configuration equipment

Preparing a G350 without an S8300 for configuration

If some of the configuration will be done on-site and some remotely, the supporting technician will
perform the local configuration and set up the G350 for the remote configuration. You will need to assist
the technician (see Assisting a combined remote and on- site configuration

on page 40).

If all the configuration will be done remotely (see Step 2: Assist the configuration
to enable a modem on the CON port of the G350 and connect the modem, as follows:

on page 40), you need

1 Prepare a PC with a CD-ROM drive and a TFTP server on the netwo rk. This may be needed fo r

installing software and firmware upgrades.

NOTE:

When uploading firmware from the S8300 using TFTP, you may need to enable TFTP

service in the Set LAN Security parameters of your web server.

NOTE:

Firmware upgrades for the G350 and media modules can either be installed from CD or

downloaded from the Web.

2 Download GIW (Gateway Installation Wizard) from the Avaya website

(support.avaya.com/avayaiw) to the laptop computer. The laptop should be running Windows
2000 or Windows XP to support GIW.

3 Plug one end of the provided flat RJ-45 to RJ-45 cable into the provided DB-9 adapter.
4 Plug the RJ-45 connector at the other end of the cable into the CON port of the G350.
5 Plug the DB-9 end of the flat cable into the COM port of the laptop computer.
6 From your laptop computer, double-click the GIW icon to run GIW. The opening screen appears:

34 Installation of the G350 Media Gateway

December 2003

7 Click Continue. The COM Port Selection screen appears:

Preparing for configuration

Step 1: Prepare configuration equipment

8 Select the COM port on the laptop that you are using to connect to the G350.
9 Click Continue. The Configure the Modem screen appears:

Installation of the G350 Media Gateway 35
December 2003

Preparing for configuration

Step 1: Prepare configuration equipment

10 Select Enable the modem and continue the installation remotely. The Connect Modem screen

appears:

11 Click Finish.
12 Connect a serial modem to a working telephone line.
13 Connect the provided DB-25 adapter to the modem.
14 Disconnect the flat cable from the COM port of the laptop computer.
15 Connect the flat cable to the DB-25 connector on the modem.

The G350 is now prepared for remote configuration via the modem. See Step 2: Assist the configuration
on page 40) for information about how you will need to assist the supporting technician to config ure th e
G350 from a remote location.

Preparing a G350 with an S8300 for configuration

If you installed an S830 0 in the G 350 and all the conf igurati on wi ll be don e on-sit e, the G3 50 is read y for
the supporting technician to set up the G350 for configuration and perform the configuration. You will
need to assist the technician (see Assisting an on-site conf igurat ion

If you installed an S8300 in the G350, and some or all of the configuration will be done remotely (see

Step 2: Assist the configuration

1 Connect and enable the USB modem. See Connecting the USB modem on page 37.

on page 40) prepare for configuration as follows:

on page 40).

2 If the supporting technician requires a USB CD-ROM drive to download software upgrades,

connect the USB CD-ROM drive to the remaining available USB port on the S8300 module.

36 Installation of the G350 Media Gateway

December 2003

Preparing for configuration

Step 1: Prepare configuration equipment

The G350 is now prepared for remote configuration via the USB modem. See Step 2: Assist the

configuration on page 40) for information about how you will need to assist the supporting technician to

configure the G350 from a remote location.

Connecting the USB modem

If your installation includ es an S 830 0 Medi a Ser ver mo dule, you need to connect the USB modem to the
S8300. After the G350 is configured, you can leave the modem permanently connected to enable the
S8300 to report alarms to remote locations.

To connect and enable the modem:

1 Connect the USB modem to a working telephone line.
2 Connect the modem to one of the USB ports on the S8300 module.
3 Connect the laptop computer to the Services port on the S8300 module.
4 Configure the network settings on the laptop to the following settings:

— TCP/IP properties. Set the laptop's TCP/IP properties as follows:

• IP address: 192.11.13.5

• Subnet mask: 255.255.255.252

• DNS Configuration: Disable DNS

— Browser settings. Configure the browser for a direct connection to the Internet. Do not use

proxies.

The names of the dialog boxes and buttons vary on different operating systems and browser
releases. Use your computer's help system if needed to locate the correct place to enter this
information.

5 Enable the modem as follows:

a Open the browser on the laptop.
b Browse to 192.11.13.6. The Avaya web pages logon screen appears.

c Enter your S8300 initial entry username in the Logon ID box.
d Press OK. A Password box appears.
e Enter your password in the password box.

Installation of the G350 Media Gateway 37
December 2003

Preparing for configuration

Step 1: Prepare configuration equipment

f Press Logon. The following menu appears:

g Select Launch Maintenance Web Interface. The following screen appears, with the menu

in the left panel:

38 Installation of the G350 Media Gateway

December 2003

Preparing for configuration

Step 1: Prepare configuration equipment

h Under the Security heading in the left panel, select Enable/Disable Modem. The

Enable/Disable Modem

i Select Enable modem for unlimited incoming calls.

The modem is now connected and enabled.

Installation of the G350 Media Gateway 39
December 2003

Preparing for configuration

Step 2: Assist the configuration

Step 2: Assist the configuration

The configuration may be done in any of the following ways:

• Remotely: both your telephone and data services are configured by a remote technician.

• On-site: a technician comes to your site and configures both your telephone and data services on-

site.

• Combined: a technician comes to your site to configure your telephone services. A remote

technician configures your data services.

• Off-site: a technician configures the G350 before you bring it to the customer site.

The sections below describe how you will need to assist in each type of configuration.

Assisting a remote configuration

Connect the endpoint devices to the G350 while the supporting technicians perform the configurations.
Keep in contact with the supporting technician to tell the supporting technician which devices you
connect to which ports. The supporting technician will need the devices connected in order to test all the
endpoints.

The remote supporting technician will use your modem connection to access the G350 and perform all
configuration tasks. Note the number of the telephone line to which you connect the modem, so that you
can provide the number to the technician.

Certain software upgrades may need to be done by you on-site usin g your CD-R OM drive. In the event of
a network disconnection, the supporting technician could ask you to use your laptop to restore the
connection.

Assisting an on-site configuration

Connect the endpoint devices to the G350 while the suppor ting technician perf orms the configuration. As
you connect devices to the G350, tell the supporting technician which devices are connected to which
ports. The supporting technician will need the devices connected in order to test all the endpoints.

The on-site supporting technician may use your laptop computer to configure your telephone services.

Assisting a combined remote and on-site configuration

Connect the endpoint devices to the G350 while the supporting technicians perform the configurations.
As you connect devices to the G350, tel l the supp orting technicians wh ich devices are connected to which
ports. The supporting technicians will need the devices connected in order to test all the endpoints.

The remote supporting technician will use your modem connection to access the G350 and configure
your data services. Note the telephone number of the line to which you connect the modem, so that you
can provide the number to the technician.

The on-site supporting technician may use your laptop computer to configure your telephone services.

40 Installation of the G350 Media Gateway

December 2003

Assisting an off-site configuration (staging)

The supporting technician will need to connect some devices to test endpoints. Do not connect endpoint
devices unless the supporting technician requests you to do so.

Preparing for configuration

Step 2: Assist the configuration

Installation of the G350 Media Gateway 41
December 2003

Preparing for configuration

Step 2: Assist the configuration

42 Installation of the G350 Media Gateway

December 2003

4 Connecting devices

This chapter describes how to connect all external endpoint devices to the G350. Devices can be
connected to the ports on the front panels of the installed media modules and to the fixed front panel
ports.

Before you connect endpoint devices, the G350 should be mounted, all media modules should be
inserted.

Perform the following steps in order, skipping any devices that you are not installing:

• Step 1: Connect the network

• Step 2: Connect IP telephones

• Step 3: Connect non-IP telephones and trunks

• Step 4: Install circuit protection

• Step 5: Connect to the Wide Area Network (WAN)

• Step 6: Install the Coupled Bonding Conductor

• Step 7: Install the Avaya Partner Contact Closure Adjunct

Connecting devices

Step 1: Connect the network

The steps are described in the sections below.

As you connect devices, keep a record of the slots and ports into which specific devices are connected.
You will need to provide this information to the technician who configures the G350. If your planning
documentation specifies which devices should be connected to which ports, follow those instructions.

!

WARNING:

T o reduce the ris k of fire, use on ly 26 AWG or larger telecommunication line cords when installing
telephones or adjuncts.

!

WARNING:

Attention: Pour réduire les risques d’incendie, utiliser uniquement des conductors de
télécommmunications 26 AWG ou de section supérieure.

Step 1: Connect the network

The G350 can provide network switching and also supports the connection of switches. Therefore,
depending on the number of devices on your network, you may need to connect any of the following
devices:

• One or more LAN switches.

• The network data ports in the office.

Installation of the G350 Media Gateway 43
December 2003

Connecting devices

Step 2: Connect IP telephones

You can connect either a LAN switch or a network data port, via a network cable , to any of the following:

• The ETH LAN port on the G350 front panel.

• The Gigabit Ethernet port on an MM314 media module.

• One of the 24 10/100 Ethernet ports on an MM314 media module.

Therefore, if you do not have an MM314 media module installed:

1 Connect a LAN switch to ETH LAN.
2 Connect all your data devices to the LAN switch.

If you have an MM314 media module installed, note that:

• The 10/100 Ethernet ports on the MM314 media module can be conf igured to prov ide Power over

Ethernet (PoE) to data devices. Any data device that you want to be powered through the G350
must be connected to a network data port that is directly connected to one of the 24 10/100
Ethernet ports on the MM314 media module.

Therefore, when connecting a LAN switch:

• Prefer the ETH LAN port on the chassis front panel and the Gigabit Ethernet port on the MM314

media module over the 10/100 Ethernet ports on the MM314 media module. Reserve 10/100
Ethernet ports to devices, such as IP phones, that need to be powered through the G350.

Figure 7: The MM314 media module

Step 2: Connect IP telephones

This section describes how to connect IP telephones to the G350.

To connect an IP telephone:

1 W ire a telepho ne port to a LAN port on th e G350. If the IP telep hone will be p owered thr ough t he

G350, make sure you use a 10/100 Ether net port on an MM314 Medi a Module install ed in slot V6
of the G350. In this case, you do not need to plug the IP telephone into a power supply.

2 Plug the telephone into the telephone port.
3 If the IP telephone will be powered independently, plug the IP telephone into a power supply.
4 Check that the IP phone is powered up.

44 Installation of the G350 Media Gateway

December 2003

Connecting devices

Step 3: Connect non-IP telephones and trunks

Step 3: Connect non-IP tele phones and trunks

This section describes how to connect analog and DCP telephones and analog and T1/E1 trunks to the
G350.

Connecting an analog telephone

This section explains how to connect an analog telephone.

To connect an analog telephone:

1 Wire a telephone port to one of the following analog ports:

— An analog telephone port on an MM711 or MM714 media module.
— One of the two fixed LINE ports on the G350 front panel.

2 Plug the analog telephone into the telephone port.

NOTE:

The leftmost LINE analog telephone port on the G350 front panel forms a mechanical
analog relay with the TRUNK port next to it. This relay can be configured to provide
emergency transferred telephone service in the case of a power outage or disconnection
from an external media server. Therefore, the analog telephone connected to LINE is
usually installed for this emergency purpose. Regular analog telephones on the network
are usually connected to other analog ports.

Figure 8: The MM711 media module

Figure 9: The MM714 media module

Installation of the G350 Media Gateway 45
December 2003

Connecting devices

Step 3: Connect non-IP telephones and trunks

Connecting a DCP telephone

This section explains how to connect a DCP telephone.

!

WARNING:

The ports on the DCP media modules are intended for in-building use only. Phone lines connected
to these ports are not to be routed out-of-building. Failure to comply with this could cause harm to
personnel and equipment.

To connect a DCP telephone:

1 Wire a telephone port to a DCP port on the G350. The following media modules provide DCP

telephone ports:

— MM312 — 24 DCP ports.
— MM712 — 8 DCP ports.

2 Plug the DCP telephone into the telephone port.

Figure 10: The MM312 media module

Figure 11: The MM712 media module

46 Installation of the G350 Media Gateway

December 2003

Connecting an analog trunk

To connect an analog trunk:

1 Connect the trunk to one of the following ports:

— An analog trunk port on an MM711 or MM714 media module.
— The TRUNK port on the G350 front panel.

NOTE:

The TRUNK analog telephone port on the G350 front panel forms a mechanical analog
relay with the LINE port next to it. This relay can be configured to provide emergency
transferred telephone service in the case of a power outage or disconnection from an
external media server. The TRUNK port is usually used in this emergency scenario to
channel all incoming calls to LINE and to send all outgoing calls from LINE to an outside
line.

Connecting an E1/T1 trunk

To connect an E1/T1 trunk:

Connecting devices

Step 3: Connect non-IP telephones and trunks

1 Connect the trunk cable to the E1/T1 port on an MM710 media module. The SIG LED lights.

Figure 12: The MM710 media module

Installation of the G350 Media Gateway 47
December 2003

Connecting devices

Step 3: Connect non-IP telephones and trunks

Connecting an ISDN BRI trunk

To connect an ISDN BRI trunk:

1 Connect the trunk to any ISDN port on an MM7 20 or MM722 me dia module.

NOTE:

In the US, you need to connect a separately purchased NT1 device to each ISDN port you
use to connect an ISDN BRI trunk.

Figure 13: The MM720 media module

Figure 14: The MM722 media module

48 Installation of the G350 Media Gateway

December 2003

Step 4: Install circuit protection

Over-voltage and sneak fuse prot ection measures are necessary for the safe operation of the G350 Media
Gateway system.

Over-Voltage and Sneak-Current Protection

Out-of-building installations of telephones or other st anda r d (tip /ring) devices/terminals that connect to
the Avaya G350 Media Gateway Media Modules require over-voltage and sneak current protection at
both building entry points. Sneak current protectors must have a maximum of 350 mA and a minimum
voltage rating of 600V. The following devices have been evaluated or tested and approved to protect the
Media Modules from over-voltages and sneak current protection:

• Avaya MM712 DCP: either 146E IROB (In-Range Out-of-Building) or 4C3S-75 solid state

protectors for surge and sneak current.

• Avaya MM710 T1/E1: over-voltage and sneak protection for the Avaya MM710 T1/E1 Media

Module is provided on the Media Module itself.

• Avaya MM711 Analog: analog trunks use the 507B or 110-SCP-9 sneak current protectors. Over-

voltage protection is normally provided by the local telephone company. Analog voice terminals
use one of the following types of combined over-voltage and sneak current protection:

— Gas tube with heat coil: 4B1E-W

Connecting devices

Step 4: Install circuit protection

— Solid state with heat coil: 4C1S
— IROB: 146C (4-lines) or 146F (25-lines)

!

WARNING:

Only service-trained personnel are to install these circuit protection devices.

Installation of the G350 Media Gateway 49
December 2003

Connecting devices

Step 5: Connect to the Wide Area Network (WAN)

Step 5: Connect to the Wide Ar e a Ne two rk (WAN)

Since the G350 contains an internal router, you can connect the G350 directly to a WAN endpoint device.
You can also connect a WAN endpoint device to the G350 via an external router.

Connecting the G350 to the WAN

To connect the WAN to the G350:

1 Connect the WAN endpoint device to one of the following WAN ports on the G350:

— The ETH WAN port on the G350 front panel.

Use a CAT5 Ethernet cable for this connnection.

— The USP port on an MM342 media module.

Use one of the following cables for this connection, depend ing on the proto col being us ed:

• Avaya Serial Cable DTE V.35

• Avaya Serial Cable DTE X.21

— The E1/T1 port on an MM340 media module.

Use an unshielded twisted pair cable, straight or crossover, depending on what equipment
you are connecting to.

Check that the green LED lights on the ETH WAN port or that the CON LED lights on the
MM342 or MM340 module.

2 If you are using an MM340 or MM342 module, tell the supporting technician that the module is

now ready to configure.

NOTE:

To connect a VPN or DSL modem, use the ETH WAN port on the G350 front panel.

Figure 15: The MM340 media module

Figure 16: The MM342 media module

50 Installation of the G350 Media Gateway

December 2003

Connecting devices

Step 6: Install the Coupled Bonding Conductor

Connecting an external router to the G350

You can connect a router to any of the following ports on the G350:

• the ETH WAN port on the G350 front panel.

• the ETH LAN port on the G350 front panel.

• the Gigabit Ethernet port on an MM314 media module.

• one of the 24 10/100 Ethernet ports on an MM314 media module.

Step 6: Install the Coupled Bonding Conductor

The Coupled Bonding Conductor (CBC) provides mutual inductance coupling between the CBC and the
telephone cables that are exposed to li ghtning. The cond uctor can be a 10 AWG (4 mm
to the exposed cables, a metal cable shield around the exp osed cables, o r six spare p airs from the expos ed
cable. In a high-rise building, connect the CBC to an approved building ground on each floor.

Before you begin, be sure the telephone lines are cross-connected to the appropriate media module(s).

To install the CBC

2

) wire tie wrapped

1 Connect one end of the conductor to a telephone cable building entrance protector ground that is

connected to an approved ground.

2 Route the rest of the conductor next to the exposed telephone cables being protected until they

reach the cross-connect nearest to the telephone system.

3 Terminate the other end to the single-point ground block provided for the telephone system.

NOTE:

Position the non-exposed telephone cables at least 12 in. (30.5 cm) away from exposed
telephone cables whenever possible.

Installation of the G350 Media Gateway 51
December 2003

Connecting devices

Step 7: Install the Avaya Partner Contact Closure Adjunct

Step 7: Install the Avaya Partner Contact Closure
Adjunct

The Contact Closure feature is a controllable relay providing dry contacts for various applications. To
implement the contact closure feature, you co nnec t an Avaya Partner Contact Closure Adjunct box to the
CC port on the G350 chassi s. The adjunct box provid es two contact closures that can be o perated in either
a “normally closed” or “normally open” state. The contact closures can control auxiliary devices such as
devices that automatically lock or unlock doors or voice recording units. The CC port can be configured
so that the connected devices can be controlled by an end device, such as a telep hone. For example, a user
can unlock a door by keying a sequence into a telephone keypad.

To install the contact closure:

1 Follow the installation instructions in the Avaya Partner Con t act Clo su re Adjunct Installat ion

Instructions leaflet to install the Contact Closure and connect the auxiliary devices that will be

activated and deactivated by the Contact Closure relays.

2 Note which device is connected to each relay. You will need to give this information to the

supporting technician for the configuration.

3 Connect the Avaya Partner Contact Closure adjunct box to the CC port on the G350 front panel.

Use a 24 gauge minimum telephone wire, no longer than 200 ft, with a standard RJ-11 connector.

52 Installation of the G350 Media Gateway

December 2003

5 After installation

When the supporting technician has finished the remote configuration, perform the following steps:

• Step 1: Test the installation

• Step 2: Remove the installation equipment

These steps are described below.

Step 1: Test the installation

When the installation is complete, simple tests must be performed to test telephone and data connectivity.
The supporting technician will test your remote data connectivity for you.

Test local data connectivity on-site by checking that you can send an email between two PCs that are
connected to the G350.

After installation

Step 1: Test the installation

You should test telephone connectivity from the site yourself. To test telephone connectivity, perform the
following tests:

• Test each telephone

• Test each trunk

• Perform Local Survivable Processor (LSP) Failover test if you have an S8300 installed as an LSP.

Testing telephones

To test a telephone:

1 Make outgoing calls from the telephone. Make sure you hear a dial tone when you pick up the

receiver. Make sure you can make both an internal (within the local network) and an external
(outside of the local network) call.

2 Make a call to the telephone from both within the network and outside of the network.

Testing trunks

To test a trunk:

1 Make outgoing calls from the trunk. Ask the service center technician for instructions how to

access the trunk. Make sure you can make both an internal (within the local network) and an
external (outside of the local network) call.

2 Make a call to the trunk.

Installation of the G350 Media Gateway 53
December 2003

After installa tion

Step 2: Remove the installation equipment

LSP failover testing

If you have an S8300 media server module installed in the G350 and configured as an LSP, you need to
perform a test to make sure that the LSP takes over control of the G350 if the G350 becomes
disconnected from the remote media serv er. Work with the supporting technician to perform this test. The
test involves disconnecting from the remote media server and testing the telephones connected to th e
G350.

Step 2: Remove the installation equipment

Remove all equipment that you used to assist you in the installation process. This may include:

• The CD-ROM drive.

• The software upgrade CDs.

• The laptop computer.

• The modem (for installations without an S8300 module only).

NOTE:

If you have an S8300 media server module installed in the G350, leave the modem
connected to enable reporting of alarms to remote locations.

The installation is now complete.

54 Installation of the G350 Media Gateway

December 2003

A Technical specifications

This appendix provides technical specifications for the G350 and for compatible power cords.

G350 Media Gateway specifications

The table of technical specifications provides detailed information on the physical dimensions and
tolerances of the G350 Media Gateway.

T able 2: G350 Media Gateway specifications

Description Value

Height 5.25 in. (13 3.3 mm)

T ec hnic al spe cific ation s

G350 Media Gateway specifications

Width 19 in. (482.6 mm)
Depth 15.75 in. (400 mm)
Weight of empty chassis 9-10 kg
Ambient working temperature 0-40
Operation altitude up to 2000 m
Front Clearance 12 in. (30 cm)
Rear Clearance 18 in. (45 cm)
Humidity 20-60% relative humidity

Power Cord Speci f icati on s

Following are specifications for power cords suitable for use with the G350:

For North America: The cordset must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire
ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type connector rated 10A,
250V. The other end is to be terminated to either a NEMA 5-15P attachment plug for nominal 125V
applications or a NEMA 6-15P attachment plug for nominal 250V applications.

°C

For Outside North America: The cord must be VDE Certified or Harmonized (HAR), rated 250V, 3­conductor (3rd wire ground), 1.0 mm2 minimum conductor size. The cord is to be terminated at one end
to a VDE Certified/CE Marked IEC 60320, sheet C13 type connecto r rat ed 10A, 25 0V and the other end
to a 3-conductor grounding type attachment plug rated at a minimum of 10A, 250V and a configuration
specific for the region/country in which it will be used. The attachment plug must bear the safety agency
certifications mark(s) for the region/country of installation.

Installation of the G350 Media Gateway 55
December 2003

Technical specific ations

Power Cord Specifications

56 Installation of the G350 Media Gateway

December 2003

Index

A

After ins tallation

overview, 53

testing the installation, 53
Analog telephone, connecting, 45
Analog trunk, connecting, 47
Avaya Partner Contact Closure Adjunct, 52

B

Connecting devices, (continued)

DCP telephone, connecting
E1/T1 trunk, connecting, 47
IP telephones, connecting, 44
ISDN trunk, connecting, 48
network, connecti ng, 43
non-IP telephones, connecting, 45
over-voltage protection devices, installing, 49
router, connecting, 51
sneak-current protection devices, installing, 49
trunks, connecting, 45
WAN endpoint device, connecting, 50

Coupled Bonding Conductor, 51

, 46

Index

A

Before installation

environmental verification, 16

grounding verification, 16

power verification, 16

read the planning docmentation, 14

required equipment, 17

site requirements, 16

unpacking, 15

C

CBC (Coupled Bonding Conductor), 51
Chassis

dimensions and weight, 55

installation

see G350 chassis installation, 19

Circuit protection, installing, 49
Clearance, front and rear, 55
Combined remote and on-site configuration,

assisting, 40

Configuration methods, 40
Configuration preparations

equipment, 33

introduction, 33

with an S8300, 36

without an S8300, 34
Configuration, assisting

combined remote and on-site configuration, 40

on-site configuration, 40, 41

overview, 40

remote configuration , 40
Connecing power to the G350, 31
Connecting devices

analog telephone, connecting, 45

analog trunk, connecting, 47

Avaya Partner Contact Closure Adjunct, installing, 52

circuit protection devices, installing, 49

connection order, 43

Coupled Bonding Conductor, installing, 51

D

DCP telephone, connecting, 46
Devices, connect ing

see Connecting devices, 43

E

E1 trunk, connecting, 47
Equipment required for installation

gathering, 17
removing, 54

G

G350 chassis installation

overview, 19
rack mounting, 19
tabletop installation, 22
wall mounting, 22

G350 Media Gateway installation

attaching ground conductors, 27
connecting devices, 43
connecting power, 31
inserting the S8300 server module, 25
installing the chassis, 19
installing the media modules, 23
order of installation, 19

Ground conductors, attaching

approved grounds, 29
general requirements, 28
ground wires, attaching, 30
overview, 27
safety ground, connecting, 30

Installation of the G350 Media Gateway 57
December 2003

Index

H

Guide

audience, 9

download ing from Web site, 9

latest version, downloading, 9

overview of contents, 9

related resources,11

safety labels, 10

security alert labels, 10

sending comments on this guide, 12

typographial conventions, 10

H

Help

resources for technical assistance, 11

technical assistance within the US, 11

technical assistance worldwide, 11

I

Inserting

media modules, 26

S8300 Media Server module, 25
Installation

before you start, 13

required equipment, 17
Installing the G350 chassis

see G350 chassis installation, 19
Installing the G350 Media Gateway

see G350 Media Gateway installation, 19
IP telephones, connecting,44
ISDN trunk, connecting, 48

MM312 media module, 46
MM314 media module, 44
MM340 media module, 50
MM342 media module, 50
MM710 media module, 47
MM711 media module, 45
MM712 media module, 46
MM714 media module, 45
MM720 media module, 48
MM722 media module, 48

N

Network data ports, connecting, 43
Network, connecting, 43
Non-IP telephones, connecting, 45

O

On-site configuration, assisting, 40, 41
Over-voltage protection , 49

P

Planning documentation, 14
Power connection of the G350, 31
Power cords

obtaining, 55
specifications, 55

L

R

LAN switches, connecting, 43
LSP failover testing, 54

M

Media modules

inserting into G350 chassis, 26

installing, 23

MM312, 46

MM314, 44

MM340, 50

MM342, 50

MM710, 47

MM711, 45

MM712, 46

MM714, 45

MM720, 48

MM722, 48

58 Installation of the G350 Media Gateway

Rack mounting the G350 chassis, 19
Remote configuration, assisting, 40
Router, connecting, 51

S

S8300 Media Server

inserting into G350 chassis, 25

using in configuration prepara tio n , 36
Safety labels, 10
Security alert labels, 10
Site requirements, 16
Sneak-current protection, 49
Specifications, technical, 55
Staging, 14
Switches, connecting, 43

December 2003

T

T1 trunk, connecting, 47
Tabletop installation of the G350 chassis, 22
Technical assistance, 11
Technical specifications, 55

chassis, 55
clearance, 55

Telephones

IP telephones, connecting, 44
non-IP telephones, connecting, 45
testing, 53

Testing LSP failover, 54
Testing the installation

overview, 53
telephones, 53
trunks, 53

Trunks

connecting, 45
testing, 53

Index

T

U

Unpacking, 15

W

Wall mounting the G350 chassis, 22
WAN endpoint device, connec ti ng, 50

Installation of the G350 Media Gateway 59
December 2003

Index

W

60 Installation of the G350 Media Gateway

December 2003