Avaya 8400 User Manual

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Solution & Interoperability Test Lab Application Notes

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These Application Notes describe the procedures for configuring Polycom® SpectraLink® 8400 Series Wireless Telephones which were compliance tested with Avaya IP Office.

The overall objective of the interoperability compliance testing is to verify Polycom® SpectraLink® 8400 Series Wireless Telephones functionalities in an environment comprised of Avaya IP Office and various Avaya H.323, SIP IP Telephones, and DCP telephones.

Information in these Application Notes has been obtained through DevConnect compliance testing and additional technical discussions. Testing was conducted via the DevConnect Program at the Avaya Solution and Interoperability Test Lab.

Avaya Solution & Interoperability Test Lab

Application Notes for Polycom® SpectraLink® 8400 Series Wireless Telephones and Avaya IP Office – Issue 1.0

Abstract

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1. Introduction

These Application Notes describe the procedures for configuring Polycom® SpectraLink® 8400 Series Wireless Telephones (8440 and 8450) which were compliance tested with Avaya IP Office.

Polycom® SpectraLink® 8400 series Telephones (herein referred to as SpectraLink 8400 Series) improve productivity and responsiveness for on-site mobile professionals across a wide range of industries, including healthcare, retail, manufacturing and hospitality. Built on open standards, SpectraLink 8400 Series transforms the delivery of mobile enterprise applications by bringing the power of thin client and browser technology to front-line professionals in an easy-to-use and easy-to-manage interface. Additionally, SpectraLink 8400 Series supports a broad range of interfaces to enterprise-grade PBX, wireless LAN, and infrastructures to deliver maximum interoperability with the low cost of ownership.

These Application Notes assume that Communication Manager and Session Manager are already installed and basic configuration steps have been performed. Only steps relevant to this compliance test will be described in this document. For further details on configuration steps not covered in this document, consult references [1] and [2].

2. General Test Approach and Test Results

The general test approach was to place calls to and from SpectraLink 8400 Series and exercise basic telephone operations. The main objectives were to verify the following:

 Registration  Codecs (G.711MU and G.729A)  Inbound calls  Outbound calls  Hold/Resume  Call termination (origination/destination)  Transfer with Shuffling enabled (origination/destination/ attended/unattended)  Transfer with Shuffling disabled (origination/destination/ attended/unattended)  Three party conference (origination/destination)  Avaya Feature Name Extension (FNE)

o Call Park o Call Pickup o Call Forward (Unconditional, Busy/no answer)

 MWI  Voicemail  Serviceability

2.1. Interoperability Compliance Testing

The interoperability compliance test included features and serviceability. The focus of interoperability compliance testing was primarily on verifying call establishment on SpectraLink 8400 Series. SpectraLink 8400 Series operations such as inbound calls, outbound calls,

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hold/resume, transfer, conference, short code, and SpectraLink 8400 Series interactions with Avaya IP Office, and Avaya SIP, H.323, and digital telephones were verified. The serviceability testing introduced failure scenarios to see if SpectraLink 8400 Series can recover from failures.

2.2. Test Results

The test objectives were verified. For serviceability testing, SpectraLink 8400 Series operated properly after recovering from failures such as cable disconnects, and resets of SpectraLink 8400 Series and Avaya IP Office. SpectraLink 8400 Series successfully negotiated the codec that was used. The features tested worked as expected.

2.3. Support

Technical support on SpectraLink 8400 Series can be obtained through the following:

 Phone: (978) 292-5000, and select Option 3.  Web: http://www.polycom.com/support/index.html

3. Reference Configuration

Figure 1 illustrates a sample configuration consisting of an Avaya IP Office and SpectraLink 8400 Series. Avaya Aura® System Manager, Avaya Aura® Session Manager, and Avaya S8300D with G450 were included in the test to provide an inter-switch test scenario. For completeness, Avaya 5610 and 1616-I H.323 IP Telephones, Avaya 9600 Series SIP IP Telephones, Avaya 9600 Series H.323 IP Telephones, and Avaya 6400 and 1416 Series Digital Telephones, are included in Figure 1 to demonstrate calls between the SIP-based SpectraLink 8400 Series and Avaya SIP, H.323, and digital telephones.

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Figure 1: Test Configuration of Polycom SpectraLink 8400 Series Wireless Telephones

with Avaya IP Office

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4. Equipment and Software Validated

Equipment

Software/Firmware

Avaya IP Office 500 V2

7.0(12)

Avaya IP Office Manager

9.0(3)

Avaya S8300D Media Server with Avaya G450 Media Gateway

Avaya Aura® Communication Manager 6.0.1 (R016x.00.1.510.1) with SP2 (00.1.510.1-18860)

Avaya Aura® System Manager

6.1.5.0

Avaya Aura® Session Manager

6.1.1.0.611023

Avaya H.323 IP Telephones on IP Office

5610 (H.323) 1616-I (H.323)

2.9.1

1.22

Avaya 1416 Digital Telephone on IP Office

Avaya 9600 Series SIP Telephones on Session Manager

9620 (SIP) 9630 (SIP) 9650 (SIP)

2.6.4

Avaya 9600 Series H.323 Telephones on S8300D server

9620 (H.323) 9630 (H.323) 9650 (H.323)

3.1

Avaya 6408D+ Digital Telephone

- SpectraLink 8400 Series

4.0.0.16545

The following equipment and software were used for the test configuration.

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