Avaya 7406 D Installation Guide

Avaya 7406 Digital Mobile Handset —
Installation Guide

Avaya Business Communications Manager

Document Status: Standard
Document Number: NN40110-300
Document Version: 04.0
Date: October 2010

3

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Contents

Chapter 1

About Avaya 7406 Digital Mobile Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Radio range and coverage considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Security of Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Density and Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Handset Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handset Signal Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Base Station Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Avaya 7406 Digital Mobile Handset Pre-installation Programming . . . . . . . . . . . . 10

Before you start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mounting and Connecting the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Charging the Avaya 7406 Digital Mobile Handset Battery Pack . . . . . . . . . . . . . . . . . 12

First-time Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Handset Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Important battery pack information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Handset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Important First-time Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Handset Display Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring the First Handset to a Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Configure the next handset to the base station . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Ring Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Handset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ring Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Lock Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Handset System Feature Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents 3

Chapter 2

Provisioning the Avaya 7406 Digital Mobile Handset. . . . . . . . . . . . . . . . . 25

Operational Bandwidths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installation Site Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

RF LANs (Radio Frequency Local Area Networks) . . . . . . . . . . . . . . . . . . . . . . . . 26

Telephone-to-Base Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Environmental Layout Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Avaya 7406 Digital Mobile Handset — Installation Guide

4 Contents

Chapter 3

Using the Avaya 7406 Digital Mobile Handset Display Buttons . . . . . . . . 31

Button Mapping on the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

System Feature codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Handset Asleep (Save Battery Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Make and Answer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Customize a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Helpful hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing the Avaya 7406 Digital Mobile Handset Accessories . . . . . . . . . . . . . . . . . . 39

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Headset Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Powering the Avaya 7406 Digital Mobile Handset . . . . . . . . . . . . . . . . . . . . . . . . 29

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Programming memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Handset Asleep Mode Feature Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Hold calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Mute microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Backlight On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Cleaning battery contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Leather carrying cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Headset installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 4

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Canadian Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

US Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Federal Communications Commission (FCC) Notice . . . . . . . . . . . . . . . . . . . . . . 43

EMI/EMC (FCC Part 15) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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Chapter 1

About Avaya 7406 Digital Mobile Handset

The Avaya 7406 Digital Mobile Handset is a multiple-handset, single-base Digital Mobile
Handset. The Avaya 7406 digital mobile handset provides a fully-integrated mobility solution for
your business. The Avaya 7406 Digital Mobile Handset allows you to freely move around your
work space while on a call, and still maintain access to all your telephone system features.

The Avaya 7406 Digital Mobile Handset uses advanced digital frequency hopping spread
spectrum (FHSS) technology to provide a quality audio path over a 900 MHz radio link.
Establishing a call over a radio link is comparable to a wire line communication.

Note: The Avaya 7406 Digital Mobile Handset is supported on all Avaya Norstar
systems (DR3 or higher) and on all Avaya Business Communications Manager
systems.

Radio range and coverage considerations

5

The effective operating radio range in your facility depends on the building construction and the
internal layout of the facility. Typically, a dense office or warehouse environment has an effective
operating radio range of 95 meters (300 feet). An open office environment enhances operating
radio ranges. Refer to “Provisioning the Avaya 7406 Digital Mobile Handset” on page 25.

Security of Conversation

Each base station has a unique Security Code (S.S. Code). All three handsets registered to the base
station must share the same Security Code. Each of the three handsets assigned to a base station
must also have a unique identification (Set I.D. 1, 2 or 3).

Density and Interference

For this system to be interference-free, install a maximum of two base stations and six handsets per
location. Each base station provides three independent time compression multiplexing (TCM) line
connections to the telephone system.

Each base station uses half of the Industrial Scientific Medical (ISM) band for its frequency
hopping channels. The dip switches on the base station allow you to assign the base station to use
either the lower half (902-915 Mhz) or the upper half (915.1-928 Mhz).

Each base station must use a separate ISM half band. For more information about setting the dip
switches, refer to “Installing the Base Station” on page 9.

If other devices operating on the ISM band interfere with the Avaya 7406 Digital Mobile Handset
base, the other half of the band may be used to try to minimize interference. In this situation, install
only one base station and three handsets per location.

Avaya 7406 Digital Mobile Handset — Installation Guide

6 Chapter 1 About Avaya 7406 Digital Mobile Handset

Spare Parts

You can order spare parts for your Avaya 7406 Digital Mobile Handset. For more information
about spare parts, refer to “Avaya 7406 Digital Mobile Handset Parts Lists” on page 6. For more
information about accessories, refer to “Optional accessories” on page 40. For more information
about ordering, contact your System Coordinator.

Avaya 7406 Digital Mobile Handset Parts Lists

Along with this guide, the following items are included with the Avaya 7406 Digital Mobile
Handset.

Figure 1 System parts list

Mounting bracket

Base station and Mounting Bracket Power

adapter

Figure 2 Handset parts list

ABC DEF

1 2 3

GHI JKL MNO

4 5 6

PQRS TUV WXYZ

7 8 9

0

#

Handset Charger Battery pack

(2)

Telephone cord
(3)

Power
adapter

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Handset card (2) and Plastic lens (1) Belt clip Wrist strap

Handset Overview

The handset automatically links with the base station by searching for the base station signal when
the following are completed:

• battery is charged

• base station and handset are powered

• handset identification is configured

• base station Security Code is assigned

Handset Signal Detection

You can monitor the handset signal strength while moving to different locations. The antenna/
signal strength and battery icons appear on the handset display.

When you move too far from the base station, the following occurs on the handset:

• the antenna/signal strength icon disappears

• ппппппппппппппп message appears

• handset produces an intermittent beep

• handset may go into scanning mode

Chapter 1 About Avaya 7406 Digital Mobile Handset 7

If the signal strength is weak, move back into range to stop the handset display messages and
warning tones.

If you go completely out of range during an active call, the call is automatically placed on hold.
For more information, refer to “Hold calls” on page 36. Retrieve a held call by selecting the
flashing red line button when you are back in range.

Note: In cases where the line button does not light when you move back into
range of the base station, press the intercom/line button that the call came in on, to
take the call off hold

Avaya 7406 Digital Mobile Handset — Installation Guide

8 Chapter 1 About Avaya 7406 Digital Mobile Handset

V

Handset Features

Display

Shows the time, date, call infor­mation, handset status icons and
guides you while using features.

Display buttons

Starts or cancels a feature.

Antenna

Light collar

Flashes during ringing
calls.

Memory and line
buttons

Buttons for one touch
dialing, feature oper­ations, line access or
answering a line.

Cancels active calls.

Headset port

Lanyard anchor
(hook)
For attaching a

wrist strap.

olume control

1 2 3

GHI JKL MNO

4 5 6

PQRS TUV WXYZ

7 8 9

Dialpad

Battery Pack

ABC DEF

0

#

Microphone

Options
button/Mute

Answers
calls, Mute the
microphone
on an active
call and
accesses the
Options List.

Places calls on hold.

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Installing the Base Station

This section describes the base station and:

• how to mount the base station on a wall

• what programming is required before you connect the base station to your system

• how to connect the base station to your system

The Avaya 7406 Digital Mobile Handset system operates on the same principle as a two-way
radio. Therefore, the location of the base station affects the range of reception. The base station
should not be installed where radio waves are blocked or reflected, such as next to a filing cabinet.

For optimal performance, install the base station at least 2.4 meters (eight feet) above the floor and
at least 3.2 meters (ten and one half feet) apart from a second base station. Always position the
antenna at a 90° angle to the base station.

Base Station Features

This section illustrates the base station for the Avaya 7406 Digital Mobile Handset.

Chapter 1 About Avaya 7406 Digital Mobile Handset 9

Antenna

Note: When power is connected to the base station, the LED on the front of the

unit starts flashing. During operation the LED flashes every second to indicate
that the unit is receiving power.

Base
antenna
(90° to base
station)

LED indicates base
station has power

Avaya 7406 Digital Mobile Handset — Installation Guide

10 Chapter 1 About Avaya 7406 Digital Mobile Handset

Mounting Bracket

Mounting
bracket

Notches match to bracket.

Avaya 7406 Digital Mobile Handset Pre-installation Programming

Before connecting the Avaya 7406 Digital Mobile Handset base station to your system, you must
set up system programming for the handset lines.

Have the system administrator set up this programming:

1 Program Handsfree to Auto.

2 Program a maximum of three lines to each handset.

3 Assign Ring & Appear on the lines you assign to the handset.

Note: Appear only does not allow the handset to wake from Handset Asleep

mode.

4 Set the Page zone to None.

Note: Handsets can send Page announcements, but they cannot receive them.

5 Set DND on Busy to Ye s if you do not want your calls interrupted with a ring tone when a

second call comes in. Instead, the button flashes, indicating an incoming call.

6 Other telephone programming is the same as for the M7310 telephone, with the exception of

the memory key locations.

Before you start

• Ensure there is an AC power outlet within 1.5 meters (5 feet) of the base station location.

NN40110-300NN40110-300

Chapter 1 About Avaya 7406 Digital Mobile Handset 11

• Ensure that the telephone lines from your system have been installed to the base station
location.

Mounting and Connecting the Base Station

Follow these steps to mount and connect each base station.

1 Use the mounting bracket as a template to position the base station and mark the screw

positions.

2 Use screws to attach the mounting bracket to a wall or ceiling.

3 Set the base station dip switches, located on the back of the base station, to the required ISM

frequency band.

• On the first base station you install, set

1 2 3

Upper half
ISM Band

Lower half
ISM Band

the dip switches to operate in the upper
half of the ISM band. From left to right, set
to Down-Up-Down.

• On the second base station, set the dip
switches to operate in the lower half of the
ISM band. From left to right, set to

Down-Down-Up.

4 Connect the telephone lines to the base station.

a Plug one end of the line

cord into a telephone jack
on the base station.

b Connect the other end

into a telephone port on
the system equipment.

c Connect a maximum of

three TCMs per base
station to the system.

d Plug the small end of the

power adapter into the
back of the base station.

e Plug the other end into an

AC outlet.

Note: A red light flashes continuously

on the base station when powered.

5 Align the notches on the back of the base station with the mounting bracket on the wall.

6 Push the base station against the brackets until they are securely connected.

Avaya 7406 Digital Mobile Handset — Installation Guide

12 Chapter 1 About Avaya 7406 Digital Mobile Handset

For the best radio reception, make sure the antenna on the
base station is always at a 90° angle to the base station.

Charging the Avaya 7406 Digital Mobile Handset Battery Pack

Warning: It is imperative that you follow the steps in this section when you first

initialize a base station and configure the first handset.

Follow these steps to set up the charging unit:

1. Plug the small end of the

power adapter into the back

of the charger.

2. Plug the power adapter into

an AC outlet.

The back port (battery port) on the
charger is used to charge the battery
pack on its own.

The front port supports the handset with
an installed battery pack.

The rechargeable battery pack must be fully charged before you use your Avaya 7406 Digital
Mobile Handset for the first time.

Note: Multiple handsets — If you are installing a number of handsets at once,
follow these instructions for each handset before you start trying to configure the
handsets to the base station.

First-time Charging

When you first setup your new handset, follow these steps to charge the battery and install it into
the handset:

1 Charge the battery pack in the back battery port of the charger for a minimum of 30 minutes.

2 Install the battery pack in the handset.

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Chapter 1 About Avaya 7406 Digital Mobile Handset 13

3 Charge the battery pack in the handset for a minimum of three hours.

4 Trickle charge a spare battery pack in the back battery port of the charger for 12 hours.

The following diagrams demonstrate where the battery pack fits onto a handset, and how to trickle
charge the spare battery pack.

Installing a Battery Pack into the Handset

Battery
pack

Note: If you
are using a
leather cover,
it must be
removed
before you
put your
handset in
charger.

Indicator lights

1. Position the battery pack in the

bottom position on the back of

the handset.

2. Snap the top of the battery pack

into place.

Charging the Handset

1. Slide the handset into the

charger. Make sure the handset

and charger contacts touch.

2. The handset charge indicator

light turns on. The battery pack

indicator light is red while it is

charging.

The battery pack fully charges in

approximately three hours.

When the battery pack is fully

charged, the indicator light turns

green.

Note: Charging begins as soon as the

handset is placed in the base
station.

3. Slide the spare battery pack into

the back battery port. Make sure

the battery pack and charger

contacts touch.

Avaya 7406 Digital Mobile Handset — Installation Guide

14 Chapter 1 About Avaya 7406 Digital Mobile Handset

Note: Make sure the battery is properly installed in the handset or seated in the

charger. If the Avaya 7406 Digital Mobile Handset battery is not properly
installed, or if the battery level is extremely low, the six programmable buttons
may light or flash simultaneously. This may also happen when the handset is in
the charger. Exchange the handset battery pack regularly (once a week) if you
have a second (spare) battery pack. The spare battery pack trickle charges in
approximately 12 hours. When the spare battery pack is fully charged, the
indicator light turns green.

Handset Power

Power to the handset comes from the battery pack installed in the back of the handset. When the
battery pack power level is low it must be recharged in the charging unit.

Low battery

When the power is low, a tone sounds every 15 seconds indicating you need to recharge the battery
soon. Your call is automatically put on hold 20 seconds after the battery pack runs out.

Recharge

Recharging begins as soon as you put the handset in the charging unit. Refer to “Charging the

Avaya 7406 Digital Mobile Handset Battery Pack” on page 12.

• Be sure that the handset and charger contacts touch. A red LED indicates the battery is
charging.

• To fully recharge the battery pack, leave the handset in the charger until the indicator light
turns green.

Note: If the Avaya 7406 battery is not properly installed, or if the battery level is
extremely low, the six programmable buttons may light or flash simultaneously.
This may also happen when the handset is in the charger.

Battery levels

The following icons appear on the display.

Indicates battery pack is fully charged.

Indicates battery pack is 2/3 charged.

NN40110-300NN40110-300

Indicates battery pack is 1/3 charged.

Chapter 1 About Avaya 7406 Digital Mobile Handset 15

Indicates battery pack is completely
discharged.

Note: The battery level icons show approximate charge status values.

You can talk continuously for up to five hours on the handset with a fully charged 1400 mAh
battery pack. A fully charged battery pack has a standby time up to 72 hours. Using the backlight
shortens talk and standby time.

Important battery pack information

Before you use the Avaya 7406 Digital Mobile Handset, read the following information.

This unit contains a rechargeable nickel metal hydride battery:

• Follow the proper installation and charging procedures for the Avaya 7406 Digital Mobile
Handset battery pack. Refer to “Charging the Avaya 7406 Digital Mobile Handset Battery

Pack” on page 12.

• The rechargeable battery pack must be fully charged before you use the Avaya 7406 digital
mobile handset for the first time.

• It takes approximately three hours to charge a standard 1400 mAh battery pack.

• It takes approximately 12 hours to trickle charge the spare battery in the charging cradle.

Warning:

• The battery will explode if disposed of in a fire.

• Do not use the nickel metal hydride batteries provided with your Avaya 7406 Digital
Mobile Handset with any other product. These batteries were designed specifically for
use with the Avaya 7406 Digital Mobile Handset and the Avaya 7406 Digital Mobile
Handset charger ONLY. Improper use of the Avaya 7406 digital Digital Mobile Handset
batteries may result in fire hazard.

• Do not do anything that would cause the battery to short circuit.

• Do not charge the battery with any charger other than the one supplied with this
equipment.

Warning:

• Nickel metal hydride batteries must be disposed of properly.

• Do not dispose of the batteries in office or household waste.

Nickel metal hydride batteries are recyclable. You can help preserve the environment by returning
your unwanted batteries to your nearest recycling center for recycling or proper disposal.

Phone 1-800-8-BATTERY to locate a Battery Recycling Center near you.

Avaya 7406 Digital Mobile Handset — Installation Guide