Avaya 4000 User Manual

avaya.com

Document Type Technical Bulletin

Date: 25 May 2015

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Avaya 4000 Series DECT: Technical Support Update

Introduction

This update has been issued to communicate about new versions of Avaya products released.

Avaya introduces updated DMC DECT firmware version and updated firmware for 4075 Handset release 5 or later.

Effective January 1, 2014 Avaya will no longer offer for sale or make commercially available the DECT Messenger products.

Effective April 1, 2014 Avaya will no longer offer for sale or make commercially available the DMC DECT and SIP DECT products for CS1000 DECT system.

The resent version of Avaya 4000 Series DECT related software could be found at Avaya Support page:

http://support.avaya.com/products/P0607/4000-series-dect-handsets/releaseId

Main Topic

4075 Handset

Avaya introduces 4075 Handset hardware version 5 with a new accelerometer (used for the Mandown feature).

The latest version of the 4075 handset’s firmware is:

3.19

Handset SW version can be checked by: Menu -> Settings -> General Settings -> Status

Version 3.19 includes the following changes compared to version 3.17:

- new Accelerometer driver support

- unsupported firmware downgrade block for handset hardware version 5 and earlier (air upgrade only)

Note: If you try to downgrade the handset to the unsupported firmware, the system does not show update process, no error message occurs. Downgrade to an older unsupported firmware is not blocked if using the USB upgrade tool.

Avaya Inc. – Proprietary.

Use pursuant to the terms of your signed agreement or Avaya policy.

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4027 and 4070 Handsets

The latest version of the 4027 and 4070 handset’s firmware is:

3.17

Handset SW version can be checked by: Menu -> Settings -> General Settings -> Status

Version 3.17 includes the following fixes compared to version 3.04:

- “Reset memory card” is not translated to France language;

- 4070/4075 handset reboot after inputting characters quickly in new message;

- time and date format is still saved by pressing the CLR key;

- handset reboot when dialing a digit when in Polish language;

- stopwatch is stopped when automatic keylock is enabled;

- the number is not shown when transferring it to the caller filter list;

- incorrect output in the screen in case user presses off-hook key and quickly presses a digit;

- Incorrect output on display (press R then press 2 (nothing shown on screen), press 3 (digits "23" shown on the screen);

- no subsequent edit after adding contact from caller list;

- when selecting another network, the portable does not detach the current one;

- 4027 shows vibrator option in menu, that is not applicable to this model;

- increasing ring does the opposite, it stops ringing (4027 only);

- incorrect default shortcut for the Down navigation key in 4027 (mismatch with 4070/4075 handsets);

- searching in All calls list may cause handset reboot (4027 only);

- appointment information is not shown when pressing the View softkey;

- no confirmation sound when changing the value of “Missed call time” option;

- urgent message is acknowledged accidently by pressing any key, even if the keypad is locked.

Note: Due to the features implemented in the last releases (3.XX), the maximum number of name characters have changed as follows:

- for network name – 16 (subscriptions 1-4) or 11 (subscriptions 5-8 if the MEM card is available) ;

- for handset name and proxy password - 16 for each or 19 for both.

Please, note that using the handset’s firmware versions 3.xx with Traditional DECT requires the latest DMC software version to be installed in the system. Refer to the section on DMC software below and check that the DMC software version in use is the same or newer than the one pointed in this bulletin. If an older version is used, arrange upgrading the DMC software.

Note:

The 4027, 4070 and 4075 DECT handsets have a new LCD display that is supported only in s/w releases 3.XX. If you downgrade your handset with a new display to an older release, the handset becomes non-operational. The handsets with the new display have the following hardware release versioning:

4027 – release 8 or later 4070 – release 25 or later 4075 – release 35 or later

Handset HW version can be checked by: Menu -> Settings -> General Settings -> Status

Use pursuant to the terms of your signed agreement or Avaya policy.

Avaya Inc. – Proprietary.

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