Avaya 3701 User Manual
IP Office
3701 Phone User Guide
15-601083 Issue 01c - (03 October 2008)
© 2008 AVAYA All Rights Reserved.
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HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT
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units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is
specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone
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Documentation information
For the most current versions of documentation, go to the Avaya Support web site (http://www.avaya.com/support) or the IP
Office Knowledge Base (http://marketingtools.avaya.com/knowledgebase/).
Avaya Support
Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. The
support telephone number is 1 800 628 2888 in the United States. For additional support telephone numbers, see the Avaya
Web site: http://www.avaya.com/support.
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Contents
Avaya 3701 Telephone1.
Important Safety Information2.
..................................................................... 102.1 Sensitive Electronic Environment
..................................................................... 102.2 Power Supply
..................................................................... 102.3 Safety Precautions
..................................................................... 102.4 Usage
Installation3.
..................................................................... 123.1 Location
..................................................................... 123.2 Commissioning your Telephone
..................................................................... 133.3 Installing the Charger
..................................................................... 143.4 Important Battery Information
..................................................................... 143.5 Charging the Batteries
Initial Setup and Operation4.
..................................................................... 164.1 The Handset
..................................................................... 164.2 Display Arrangement
..................................................................... 174.3 Icons
..................................................................... 184.4 Text Line/SoftKey Line
..................................................................... 184.5 Illumination
..................................................................... 194.6 The Softkeys
Contents
Using the Telephone5.
..................................................................... 235.1 Making a Call
..................................................................... 255.2 Answering a Call
..................................................................... 265.3 Consultation Call
..................................................................... 265.4 Transfer Call
..................................................................... 265.5 Conference Call
..................................................................... 265.6 Parking a Call
..................................................................... 265.7 Holding a Call
..................................................................... 265.8 Message Waiting Indication for Voicemail
The Menus6.
..................................................................... 306.1 Operating Procedures
..................................................................... 316.2 Menu: Telephone Book Settings
..................................................................... 336.3 Menu: Redial List
..................................................................... 336.4 Menu: Key Lock
..................................................................... 346.5 Menu: Caller List
..................................................................... 356.6 Menu: Ringer Settings
..................................................................... 356.7 Menu: Volume Settings
..................................................................... 366.8 Menu: System
..................................................................... 386.9 Menu: Telephone Options
..................................................................... 406.10 Menu: Security Functions
..................................................................... 416.11 Menu: Shortcuts
Appendix7.
..................................................................... 447.1 Accessories
..................................................................... 457.2 Care and Maintenance
..................................................................... 467.3 Menu Tree
..................................................................... 477.4 IP Office Shortcodes
...............................................................................49Index
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Chapter 1.
Avaya 3701 Telephone
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Avaya 3701 Telephone:
1. Avaya 3701 Telephone
This phone is only supported on the IP DECT system. IP DECT phone features include:
· Speakerphone
· Illuminated display (green)
· SOS (Emergency) key for speed dialling an emergency number
· Phone number lists and Voicemail indication
· 50 phone book entries in every phone, independent of the system phone book (no support for IP Office system
directory access)
· Mute Capability
· 10 possible ring tones
· 4-level field strength display
· Adjustable Speaker and phone volume, 3-levels
· Manual and automatic key lock (1 minute timer)
· Temporary ring tone muting
· Silent charging
· 12 menu languages
· Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish and Swedish.
However, in the Czech and Norwegian language mode some menu items may appear in the English language
· Illuminated 3-line graphic display(96 x 33 pixels), variable 3-level contrast
· Stand-by time: up to 100 hours
· Talk time: up to 10 hours
· Batteries: 3 AAA (NiMH) included with phone
· Charge time: maximum six hours for empty batteries
· Weight: 138g including batteries
· Dimensions (L x B X H): 146 x 55 x 28 mm
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Chapter 2.
Important Safety Information
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2. Important Safety Information
2.1 Sensitive Electronic Environment
Only use this product in countries where the appropriate authorities have given their authorization.
The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro-
magnetic compatibility valid at the time of approval; in accordance with European directive No. 1999/05/EC.
This product complies with IP50 - according to IEC 529/EN 60 529.
Any radio-based equipment can potentially cause interference with other equipment and can be interfered from other
equipment. This also applies for DECT equipment. However due to the very low transmission power level the changes for
interference are very small. Research proves that operational DECT phones normally don't influence electronic equipment
however some precautions must be taken into account for sensitive electronic equipment e.g. sensitive laboratory
equipment. When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can
appear. You are advised not to place the DECT phone on or close (less then 10 cm) to this kind of equipment, even in
standby mode.
Refer to other documentation supplied with the various parts of your phone system.
2.2 Power Supply
The mains voltage of the adapter should match the local mains voltage, this can be 110 V or 220 V. Check if both
voltages do match before installing the charger and adapter.
2.3 Safety Precautions
· Do not open the phone or charger, this could expose you to high voltages. Have all repairs carried out by authorized
service personnel.
· Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys, paper
clips, rings or bracelets.
· Do not allow the phone and charger to come into contact with water or chemicals.
· Only use the plug-in AC adapter and battery type supplied.
· Do not use AC adapters which are visibly damaged (cracked or broken housing) and keep the ventilation slits on the
plug-in AC adapters free.
· Do not use the handsets in vehicles or in hazardous locations.
· This product contains magnetic material. Be aware that small metallic objects may stick for example to the
loudspeaker. This may deteriorate the audio quality and can be harmful.
2.4 Usage
Like all other cordless phones, this phone uses radio signals which do not guarantee a connection set-up under all
circumstances. Generally, you should not rely exclusively on cordless phones when making indispensable calls (e.g.
medical emergencies).
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Chapter 3.
Installation
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3. Installation
Opening the battery compartment cover: Insert a
suitable item (e.g. the top of a ballpoint pan) into
the hole at the bottom of the compartment cover
(1). Push it in and lift the cover at the same time
(2).
Inserting the batteries:
Insert the batteries in the battery compartment,
taking care to observe the correct polarity. The +
- poles of the batteries must correspond to the +
- markings in the battery compartment.
Closing the battery compartment cover: Replace
the cover by placing it on the compartment at a
slight angle (1) and pressing it down until it clicks
into place (2).
Note
· If the batteries are inserted incorrectly, the
phone will not function, and may be damaged.
3.1 Location
Place the charger on a flat, even surface. Do not install the charger, phone and accessories in the proximity of:
· Water, moisture or damp areas.
· Sources of heat, direct sunlight or unventilated areas.
· Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps, computers, radios,
televisions or fax and telephones.
· Areas where the phone can be covered, its ventilation is impaired and liquid can get inside. Areas where there is
excessive dust and areas subject to vibration, shock or extreme temperature fluctuations.
· Install/keep the phone and accessories out of reach of small children.
3.2 Commissioning your Telephone
Your phone is only operational after the batteries have been charged. You can then use the phone to make and receive
calls.
Placing the batteries in the telephone
The battery compartment is on the back of the phone. It takes the three type AAA batteries, which are supplied.
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Installation: Commissioning your Telephone
3.3 Installing the Charger
To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage.
Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into
the mains socket.
Mains plug
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3.4 Important Battery Information
· Only use re-chargeable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which is damaged or worn
out.
· Heat or cold reduces the performance and life of the batteries. It is possible that a phone with hot or cold batteries
can be temporarily out of operation even if the batteries are fully charged.
· Used batteries should be disposed of in accordance with local authority regulations.
· Do not throw batteries in a fire.
Charging and Discharging
· The batteries can be charged and discharged hundreds of times, but sooner or later they will be worn out. If the
operating time (i.e. talk and standby time) is significantly shorter than usual, then it is time to replace the batteries.
· To maintain optimum operating time, the batteries should be discharged from time to time by not placing the phone
in the charger but leaving it switched on until it switches itself off. Only use this method to discharge the batteries.
· Extreme temperatures influence the charging capability of the batteries.
3.5 Charging the Batteries
Charge the batteries approximately 6 to 7 hours before using the phone. This protective measure extends the service life
of the batteries.
The maximum power output is only attained after three to five charge and discharge cycles.
When replacing the batteries, ensure the correct polarity. Use only re-chargeable AAA NiMh battery of 800 mAh, 1.2V.
The manufacturer does not accept liability for malfunctions or damage caused by using other battery types or normal
batteries.
Charging and Operating Times
· Charging time: (empty batteries) to full capacity in approximately six to seven hours.
· Talk time: approximately 10 hours (with fully charged batteries).
· Standby time: up to 100 hours (with fully charged batteries).
Charge Display
The charge status of the batteries is indicated on the display. This means:
batteries fully charged (80 – 100 %)
batteries 60 – 79 %
batteries 40 – 59 %
batteries 20 – 39 %
batteries 0 – 19 %
(frame flashes) batteries are empty: an alert tone is also given.
Battery Capacity Icon
When batteries are replaced, no icon will be displayed before a charging cycle has been completed, except when almost
empty batteries are inserted in the phone, then the icon will be shown immediately.
When the battery capacity icon is displayed, the indication is reliable.
If the charged batteries are inserted, the batteries can become hot during the first charge cycle, and if the fully charged
batteries are removed from the phone and inserted again, the batteries can become overcharged.
Charge Warning
When the batteries’ capacity is almost exhausted, an acoustic warning is given in the form of 3 short ”beep” signals (only
during a call). Upon receiving the beep approximately 5 minutes of talk time is left.
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Chapter 4.
Initial Setup and Operation
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4. Initial Setup and Operation
The phone can be manually registered on up to 5 different DECT systems. To do so, it has to be registered to each IP
DECT system.
Telephone Registration
Register the telephone on the Avaya IP DECT system as described in Menu: System .
36
4.1 The Handset
4.2 Display Arrangement
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