Avaya 3631 User Manual

© Avaya Inc. All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and correct ions to t he information in this document may be incorporated in future releases.
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Documentation disclaimer
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Link disclaimer
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Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya's standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support
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Copyright
Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting p r oprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.
Avaya support
Avaya Inc. provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support
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CONTENTS
CONTENTS 5 INTRODUCTION 8
About This Guide.................................8
Phone Layout ......................................9
Button Description.........................................9
Button Description.......................................10
Icon (Display) Descript ion............................12
About scrolling and menu navigation14
ABOUT THE A-MENU 15
Settings & Options ............................15
Call settings.................................................15
Screen ........................................................16
Sound.........................................................17
Application settings......................................18
Backup & Restore........................................19
Advanced....................................................20
Applications...................................... 23
Contacts..................................................... 23
Call Log ......................................................23
Calendar.....................................................23
Calculator ...................................................23
Alarm clock................................................. 24
Web browser..............................................24
Log in/Log out.................................. 25
Log out now ............................................... 25
Lock phone now?........................................25
Button Lock................................................26
Unlock code................................................ 26
Restart phone............................................. 26
SIM card..................................................... 27
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ANSWERING A CALL 28
Answering a call using the
Speakerphone ...................................28
Putting a call on Speakerphone ........28
Ignoring an incoming call .................29
MAKING A CALL 30
Overlap Dialing..................................30
En bloc Dialing .................................. 30
Enhanced Dialing .............................. 31
Clearing a number............................. 32
MUTING A CALL 33 PUTTING A CALL ON HOLD 34 TRANSFERRING A CALL 35 ABOUT CONFERENCE CALLS 36
Setting up a conference call..............36
Adding a person on another line to a
conference call.................................. 37
Adding a person on hold to a
conference call.................................. 38
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Putting a conference call on hold ..... 39
Transferring a conference call.......... 40
Displaying all conference parties...... 40
Muting a person on a conference call41 Dropping a person from a conference
call.................................................... 42
Refreshing a list of conference parties
.......................................................... 42
ABOUT BRIDGED CALLS 43
Answering a call on a bridged line.... 43
Joining a call on a bridged line......... 44
Making an outgoing call on a bridged
line.................................................... 44
ABOUT SOME FEATURES 45
Sending all calls directly to another
number (Send All Calls).................... 45
Forwarding calls (CFrwd)................. 46
Calling a person from the directory
(Directory)........................................ 47
Configuring simultaneous ringing for
multiple telephones (EC500)............ 48
Contacts............................................49
Find Name ..................................................50
Add Entry....................................................52
Speed List...................................................54
Delete All ....................................................56
Group Setting…………………………………………..57
Memory Status............................................58
Call Log ............................................. 59
Missed Calls.................................................59
Received Calls.............................................60
Outgoing Calls.............................................61
Delete All ....................................................62
Calendar............................................63
Alarm Clock.......................................66
Calculator..........................................68
Text Entry 70
Changing the Text Input Mode .........71
Quickly Changing the Text I nput Mode..........72
Inserting a Space........................................ 75
Entering a Number directly.......................... 75
Scrolling......................................................75
Clearing Letters and Wor ds.......................... 76
Returning to the Previ ous Scr een................. 76
Using the ABC Mode ......................... 77
Changing the Case...................................... 78
Inserting a Space........................................ 79
Entering a Number directly.......................... 79
Scrolling......................................................79
Clearing Letters and Wor ds.......................... 79
Returning to the Previ ous Scr een................. 79
Using the Symbolic Mode ................. 80
Using the Number Mode................... 80
TROUBLESHOOTING 81 ANNEX 82
Index ................................................ 82
Using the T9 Mode ............................73
Smart Punctuation.......................................74
Changing the Case.......................................75
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INTRODUCTION
About This Guide
This user guide provides instructions for the use of Avaya 3631 Wireless Telephone. Please take the time to study this guide to become familiar with the operation of your telep hone and the benefits this new phone can provide. Keep this guide handy. You may need to look up instructions for infrequently used features.
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Avaya 3631 Wireless Telephone User Guide
characte
Phone Layout
The following figure shows the main Elements of your phone.
Speaker
Headset Jack
Volume Button
Mute Button
OK Button
Left Soft Button
Send Button
Speakerphone Button
Key-Lock Button
OK
Textediting: Shiftkey
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Microphone
Navigation B utton Right Soft Button End Call/ Power Button
Cancel/Delete Button A-menu Button
Dial Pad
Quiet mode Button
Textediting: Space
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Avaya 3631 Wireless Telephone User Guide
Button Description
Button
Volume button Press Volume to adjust the volume during a call or for ringing, beeps and tones.
Softbuttons Use the softbuttons to select one of the actions listed along the bottom of the display.
The possible actions will vary depending on what else is displayed.
Send button Press Send to start a call or answer. If you continue to press Send, you can select a
phone number from those you recently received or dialed.
Description
Speakerphone
button
Navigation
buttons
OK button Press OK to confirm a selection on the display or to answer or start a call.
Cancel button Press Cancel to move to a previous menu, or to delete a character during text entry or
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Press Speakerphone button to use the speakerphone. To stop using the speakerphone,
press Speakerphone button again.
Use the navigation arrows to scroll up or down in a list or, when ◄► is displayed at the
top of the screen, to scroll right or left among different menus .
Avaya 3631 Wireless Telephone User Guide
en bloc dialing (see Making a Call).
Mute button Press Mute to mute a call in progress. To take a call off mute, press Mute again.
End/Power
button
A-menu button Press A-menu to configure options and settings, view network information, and log out.
Button-Lock
button
Quiet mode
button
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Press this button to end a call in progress. If you continue to press, the phone will be
powered off.
Hold down the * button, to lock the phone. To unlock, press left soft button.
Hold down the # button to set the phone to quiet mode (vibration mode). Ho ld down
the # button again to set the phone to ringing mode.
Avaya 3631 Wireless Telephone User Guide
Icon (Display) Description
Name
Icon Description
Antenna
Call Routing
VMS
Alarm
Alert Type
12
Indicates the signal intensity.
: weak signal : strong signal
Indicates that the Call Forwarding or the Send All Calls feature is on.
Indicates that EC500 feature is on.
Indicates unnamed-registration (you may dial but not receive calls)
Indicates recent missed calls
Indicates new voice mail.
Indicates that an alarm is set.
Indicates that the ring type is set to vibrate.
Avaya 3631 Wireless Telephone User Guide
Indicates that the ring type is set to visual only (silent).
Battery
13
Indicates the battery charging level.
: fully charged : sufficient : insufficient : needs to be charged immediately
Avaya 3631 Wireless Telephone User Guide
About scrolling and menu navigation
The Right and Left arrows: When using your telephone, you may have to scroll through the options and features provided with your telephone. Use the up and down navigation arrows to scroll up or down through lists. When the <> arrows are displayed at the top of the screen, you may use the right or left navigation buttons to scroll between different menus.
The Up and Down Arrows: To select a call appearance in the main Phone menu, use the up and down navigation arrows. When the line you wish to select is highlighted, press OK button.
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ABOUT THE A-MENU
Settings & Options
Call settings
Alert Type
Select Alert Type to choose how your phone will alert you when there is an incoming call. You can select: Ring only, Vibrate only, Vibrate then ring, or Visual only.
Call screen on ringing
To automatically display the Call Appearance screen when you receive a call on ringing to
Highlight on ring
To automatically scroll to the incoming call appearance when you receive a call, set Highlight on ringing to
Display call timer?
When the the Call Timer is enabled, the durat i on of t he hi ghl ght e d c all will be displayed alongside the call identity information.
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Yes
Yes
.
, set Call Screen
Avaya 3631 Wireless Telephone User Guide
Screen
Contrast
To sharpen or dim th e di s pl ay , set a co n tr as t le v el be tw ee n 1 t o 15.
Screen light timer
Select the Screen light timer to adjust how lon g th e screen backlight stays lit after you have pressed a button on the phone or received a call.
Language - choose display language and input language type.
Select Language to set the display and input language. You can choose English, German, French, Italian or Spanish.
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Avaya 3631 Wireless Telephone User Guide
Sound
Ringing Volume
To adjust the ringing volume of incoming calls, set a ringing volume level between 1 to 5.
Ring tone
To set the ring tone for different types of incoming ca lls, select the Ring tone option. You can set the phone to ring differen tly for Priority, Internal and External calls.
Button clicks
To choose whether a button press makes or sound or is silent, select the Button Click option.
Notification tone
To play or not play a tone when the information window displays, select the Notification tone option.
Error tone
To play or not play a tone when the error or warning window displays, select the
Error tone option.
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Avaya 3631 Wireless Telephone User Guide
Application settings
Call log - Log status, Log my calls? Log bridged calls?
Log status The log status has to be set to on, if you want the calls to be saved in Log Log my calls? When enabled, the phone will log all incoming calls to and outgoing calls from
the primary telephone extension. Log bridged calls? When enabled, the phone will log calls associated with any bri dged
telephone extensions.
Contacts - Group settings, Contacts status
Group Settings -- You can customize the call treatment for five different caller groups. Contact status – Select this option to see how many contact entries are stored in the phone.
Web browser - Homepage, WAP Gateway, Show Images, Inactive Timeout
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Avaya 3631 Wireless Telephone User Guide
Backup & Restore
Automatic backup
You can enable or disable automatic backup mode in this menu. If this feature is enabled, the phone automatically requires backup when contact or call log information change event occurs.
Restore data
You can restore data stored in the network through this menu.
FTP setup
You can set parameters used in the backup and restore procedure such as server IP address, directory path, network login user name and password.
FTP status
You can interrogate the latest backup and restore results through this menu.
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Avaya 3631 Wireless Telephone User Guide
Advanced
This menu can be accessed in two different ways. One is in user mode and the other is in Admin mode. In user mode, you may view values only but not change them. In Admin mode, you may change values. A password is required to enter Admin mode.
Access profiles
You can set (or view) access profile information used in the startup procedure.
IP address
You can set (or view) the IP address of the phone, the default gateway, the file server, the call server and the subnet mask.
WLAN
You can set (or view) information relevant to the Wi-Fi features such as power save mode, WMM mode and country code.
Versions
You can view model name, phone serial number, S/W version, MAC address and group information in this menu.
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Avaya 3631 Wireless Telephone User Guide
Service
You can use several functions such as logging out, change admin. password, change group, setting remote server debugging level, factory reset, controlling site surv ey flag and so on. This menu can be accessed through Admin. mode only.
Site survey
Display the current nearby Wi-Fi network status.
Backup & Restore Over USB
y Download settings file (PC to Phone)
You can download the 46xxsettings.txt configuration file to the phone from a PC through the USB interface. First, you connect a USB cable between the phone and PC. Then, at the PC, you drag and drop the file from its folder to the Avaya USB drive icon. The configuration file includes several parameters used in the phone operation.
y Backup user data (Phone to PC)
You can backup the phone’s data files to a PC through the USB interface. First, you connect a
USB cable between the phone and PC. Then, at the PC, you
files (
ext
_96xxdata.txt and
The data files include setting values, contacts and call log information stored in the phone.
ext
_96xxcalllog.txt) from the Avaya USB drive to a folder on the PC.
drag and drop the relevant
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Avaya 3631 Wireless Telephone User Guide
y Restore user data (PC to Phone)
You can restore data files from the PC to the phone through the USB interface. First, you
connect a USB cable between the phone and PC. Then, at the PC, you
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relevant files ( USB drive icon. The data files include setting values, contacts and call log information stored in the PC.
y Copy syslog to PC
You can backup the phone’s log files to the PC th rou gh th e USB interface. First, you connect a USB cable between the phone and PC. Then, at the PC, you drag and drop the relevant files (logfile_1.txt and logfile_2.txt) from the Avaya USB drive icon to a folder on the PC.
y Debug level
You can set the level of information you want collected in the phone’s log files.
ext
_96xxdata.txt and
ext
_96xxcalllog.txt) from their folder on the PC to the Avaya
drag and drop the
Avaya 3631 Wireless Telephone User Guide
Applications
Contacts
You can use your contact list as an address book. You can save up to 500 entries, with each entry including a name, home number, off i ce number, fax number, Wi-Fi number, E-mail address, group, graphic and alert information.
Call Log
You can use the Call Log to view a list of your incoming, outgoing, and missed calls, as well as a comprehensive log of all calls.
Calendar
You can see calendar and manage your schedule by adding a memo
Calculator
You can use calculator for basic mathematical functions.
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Avaya 3631 Wireless Telephone User Guide
Alarm clock
You can use morning call and alarm clock.
Web browser
You can use Web browser function through this menu.
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Avaya 3631 Wireless Telephone User Guide
Log in/Log out
Logging in and out maintains your preferences, call information, and options if you share a telephone with other users. Log out to prevent unauthori zed use of your teleph one for making o r receiving calls (for example, during an absence).
Log out now
You can log out from the call server through this option. While you are logged out, you cannot make or receive telephone calls. Once you have logged out, the phone displays the extension input screen.
Lock phone now?
Use the phone lock feature to prevent unauthorized use of your telephone while it is turned on (for example, during an absence).
When the phone is locked, you can make only emergency calls; all other telephone functi ons are inoperable. The Unlock soft button is displayed on the Call Appearance screen.
To lock your phone, select Lock phone now? menu item; then select the Enable option. You will be prompted to enter a phone-lock password. Once you successfully enter the password, your phone is locked, and you are returned to the Call Appearance screen, which now displays the Unlock soft button.
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Avaya 3631 Wireless Telephone User Guide
To unlock your phone, press the Unlock soft button. When you are asked to confirm your selection, press the Unlock soft button. When prompted, enter the phone lock password and press the Ok soft button.
Button Lock
You can lock the phone buttons to prevent against accidental button presses. This may be useful when you carry your phone in your pocket or pocketbook. When the button lock is on, all telephone buttons are inoperable, except for the asterisk key and the Unlock soft button. You may continue to receive calls and make emergency calls while button lock is on.
To lock the phone buttons, press and hold down the Asterisk key. Once the buttons are locked, you are returned to the Call Appearance screen, which now displays the Unlock soft button.
To turn off the button lock feature, press the Unlock soft button followed by the asterisk key.
Unlock code
You can change the unlock code through this option.
Restart phone
You can reboot the phone through this option.
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