Avaya 3616 User Manual 3

Avaya 3616 Wireless Telephone and Desktop Charger User Guide

with CCMS

Part Number: 72-1001-21C

555-301-709

Issue 3

September 2004

Avaya 3616 Wireless Telephone and Desktop Charger with CCMS

Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

Avaya Web Page The world wide web home page for Avaya is: http://www.avaya.com

Preventing Toll Fraud

Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or working on your company’s behalf). Be aware that there is a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call the Technical Service Center’s Toll Fraud Intervention Hotline at 1.800.643.2353.

Providing Telecommunications Security Telecommunications security of voice, data, and/or video communications is the prevention of any type of intrusion to, that is, either unauthorized or malicious access to or use of, your company’s telecommunications equipment by some party.

Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or a person working on your company’s behalf. Whereas, a “malicious party” is Anyone, including someone who may be otherwise authorized, who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-, or packet-based) equipment or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll-facility access)

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but apparently innocuous, tampering)

• Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there could be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company, including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Your Responsibility for Your Company’s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

• Installation documents

• System administration documents

•

Security documents

• Hardware-/software-based security tools

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your:

• Avaya provided telecommunications systems and their interfaces

• Avaya provided software applications, as well as their underlying hardware/ software platforms and interfaces

• Any other equipment networked to your Avaya products

Page 2 555-301-709 Issue 3

Avaya 3616 Wireless Telephone and Desktop Charger

with CCMS

Federal Communications Commission Statement Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, could cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Industry Canada (IC) Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of Industry Canada.

Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada.

European Union Declaration of Conformity The “CE” mark affixed to the equipment means that it conforms to the referenced European Union (EU) Directives listed below:

EMC Directive 89/336/EEC Low-Voltage Directive 73/23/EEC For more information on standards compliance, contact your local distributor.

WARNING Changes or modifications to this equipment not approved by Avaya I nc. may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

WARNING Avaya products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.

NOTE CONCERNING THE WIRELESS TELEPHONES:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RADIO FREQUENCY (RF) INFORMATION:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

555-301-709 Page 3 Issue 3

Avaya 3616 Wireless Telephone and Desktop Charger with CCMS

SPECIFIC ABSORPTION RATE (SAR) INFORMATION:

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:

• ANSI C95.1 (1992) American National Standards Institute

• NCRP - Report 86 (1986) National Council on Radiation Protection and Measurements

• ICNIRP (1996) International Commission on Non-Ionizing Radiation Protection;

• DHWC - Safety Code 6 Department of Health and Welfare Canada

Those standards were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID IYGSNP2400. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) web-site at

The only authorized headsets that may be utilized with the Avaya 3616 Wireless Telephones are those obtainable from Avaya or it’s reseller partners.

The measured SAR of the Avaya 3616 Wireless Telephone is

0.0495W/kG @ 2412 Mhz (head) and 0.0309W/kG @ 2412 Mhz (body).

http://www.wow-com.com.

Tests for SAR are conducted using standard operating positions specified by the FCC with

Phone Operation Normal Position: Hold the phone as you would any other telephone, with the earpiece to your ear and speak into the microphone. The internal antenna is then positioned properly.

ELECTROMAGNETIC INTERFERENCE/COMPATIBILITY: 

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Medical Devices Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be

maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers should:

• ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio product is turned ON.

• Not carry the radio product in a breast pocket.

• Use the ear opposite the pacemaker to minimize the potential for interference.

• Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place.

Hearing Aids: Some digital wireless radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Use While Driving

Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio product while driving, please:

• Give full attention to driving and to the road.

• Use hands-free operation, if available.

• Pull off the road and park before making or answering a call if driving conditions so require.

Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility.

In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram

of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Page 4 555-301-709 Issue 3

Avaya 3616 Wireless Telephone and Desktop Charger

with CCMS

OPERATIONAL WARNINGS: For Vehicles Equipped with an Air Bag: Do not place a portable radio product in the area over the air bag or in the air bag

deployment area. An air bag inflates with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres: Turn off your radio product, prior to entering any area with a potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas (for example, Factory Mutual Approved). Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted.

Batteries: All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

Cleaning and Drying Considerations: Using a leather carry case may help protect the surfaces and help prevent liquids (e.g., rain) from entering into the interior of the radio product. This product is not waterproof, and exposing the unit to liquids may result in permanent damage to the unit.

If your Wireless Telephone interior gets wet, then do not try to accelerate drying with the use of an oven or a dryer as this will damage the Wireless Telephone and void the warranty. Instead, do the following: 1. Immediately power off the Wireless Telephone. 2. Remove Battery Pack from Wireless Telephone. 3. Shake excess liquid from Wireless Telephone. 4. Place the Wireless Telephone and Battery Pack in an area that is at room temperature and has good airflow. 5. Let the Wireless Telephone and Battery Pack dry for 72 hours before reconnecting the Battery Pack and/or powering on the Wireless Telephone. If the Wireless Telephone does not work after following the steps listed above, contact your dealer for servicing information.

See Cleaning tips for cleaning instructions.

555-301-709 Page 5 Issue 3

Avaya 3616 Wireless Telephone and Desktop Charger with CCMS

TABLE OF CONTENTS 6

1. ABOUT THIS DOCUMENT 7

1.1 Contacting Avaya 7

1.2 Icons and Conventions 7

2. AVAYA 3616 WIRELESS TELEPHONE OVERVIEW 8

2.1 Using the Avaya 3616 Wireless Telephone 9 Status Indicators 13

The Wireless Telephone Headset 13 Bottom of the Avaya 3616 Wireless Telephone 13 Setting User Preferences 14 User Option Menu 14 Battery Packs 15 Indications of Low Battery 15 Removing and Replacing the Battery Pack on the Wireless Telephone 16 Replacing the Battery Pack 16 Changing the Battery Pack while in a call 16

3. 3616 DESKTOP CHARGER 17

Using the Desktop Charger 17 Indicator light 17 Charging indicator 17 Charge Complete 17

4. GENERAL CARE INSTRUCTIONS 18

Cleaning the Desktop Charger 18 General Care of the Wireless Telephone and Chargers 19 Tips For Use 21

Page 6 555-301-709 Issue 3

Avaya 3616 Wireless Telephone and Desktop Charger

with CCMS

1. About This Document

This document explains how to use and maintain the 3616 Wireless IP Telephone and its Desktop Charger.

1.1 Contacting Avaya

To access the most current troubleshooting information, and other important inform ation about the 3616 Wireless IP Telephone, go to www.avaya.com/support. If you have questions about or problems with the 3616 Wireless IP Telephone that you cannot resolve after reading this document, contact Avaya Technical Support at 1 800 242-2121 (USA only) or your local authorized Avaya dealer.

1.2 Icons and Conventions

This manual uses the following icons and conventions.

Caution! Follow these instructions carefully to avoid danger.



NORM

Note these instructions carefully.

This typeface indicates a key, label, or button on Avaya hardware.

555-301-709 Page 7 Issue 3

+ 15 hidden pages

Avaya 3616 User Manual 3

Table of Contents

1. About This Document

1.2 Icons and Conventions