Avaya 3606 User Manual

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User Guide

Part Number: 72-0064-22

555-301-721

Issue 1

Revision G

July 2003

Copyright 2003, Avaya Inc.
All Rights Reserved
Printed in USA

Notice.

While reasonable efforts were made to ensure that the info rm ation in this
book was complete and accurate at the time of printing, Avaya can
assume no responsibility for any errors. Changes and corrections to the
information contained in this document may be incorporated into future
reissues.

Your Responsibility for Y our System’s Security.
Toll fraud is the unauthorized use of you r te lecommunications system by
an unauthori zed party, for exampl e, persons other than your company’s
employees, agents, subcont ra ct ors, or persons working on your com­pany’s behalf. Note that th ere may be a risk of toll fraud associat ed with
your telecommunicatio n s syste m and, if to ll f ra u d oc cu r s, it can re sul t in
substantial additional charges for yo ur te le c om munications services.
Y ou and your system manager are responsible for the security of your sys­tem, such as programming and configuring your equipm ent to prevent
unauthorized use. The system manager is also responsible for rea ding all
installation, instruction, and system admi nist ra ti on do cuments provided
with this product in order to full y understand the features tha t c an intro­duce risk of toll fraud and the steps th at can be t ake n t o r ed uce that risk.
Avaya does not warrant that this product is immune from or w ill pre vent
unauthorized use of com mon-carrier telecommuni ca tion services or facil­ities accessed through or connected to it. Avaya will not be responsible for
any charges that result from such unauthorized use.

Avaya Fraud Intervention.

If you suspect that you are being victimized by toll fraud and you need
technical support or assistance and are within the United States, call the
Technical Service Center Toll Fraud Intervention Hotline at 1 800 643-

2353. If you need technical support or assistance and are outside of the
United States, contact the equipment vendor from whom you purchased
your equipment service maintenance contract. If you need to report toll
fraud issues regarding a publ ic tel e phone, contact the in-country tele­phone service provider.

Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found

to comply with the limits f or a Cl ass A di gi tal device, pursuant to Par t 15
of the FCC Rules. These limits are designed to provide reasonable protec­tion against harmful interference when the equi pment is operated in a
commercial en viron ment. Th is equ ipment gene rates , uses , and c an rad iate
radio-frequency energy an d, if not inst al le d and used in accordance with
the instruct ions, may cause harmful in terference to r adio commun ica­tions. Operation of this eq ui pment in a residential area is li ke ly t o cause
harmful inte rfe ren ce, in whi ch c ase th e us er wil l be r equ ired t o co rr ect t he
interference at his own expense .

Warranty.

Avaya provides a limited warranty on this product. Refer to the “Limited
Use Software Li cen s e Agreement” card provided with your pa ck age.

Trademarks.

DEFINITY is a registered trademark, and Avaya and MultiVantage are
trademarks of Avaya, Inc. Other product and brand names are trademarks
of their respective owners. All rights rese rve d.

Contents

■ Introduction 1

■ Components of the Wireless IP Telephone 1

■ Turn the Wireless IP Telephone on/off 2

■ Basic Call Handling 2

Answer a call 2
Make a Call 2
Place a second call 3
Place the current call on hold 3
Retrieve a held call 3
Hang up a call 3
Transfer a call 3
Conference a call 4
Mute/unmute a call 4
Adjust the speaker volume 4
Set the Ring Type 5
Adjust the high noise mode setting 5

■ Function Key Strokes 5

■ The Function Menu 6

■ Status/Tone Indicator Summary 7

■ Tips For Use 7

■ General Care of the Wireless Telephone and Chargers 8

■ The Wireless IP Telephone Headset 9

■ Battery Packs 9

About Battery Packs 9
Indications of Low Battery 10
Removing and Replacing the Battery Pack on the

Wireless IP Telephone 10

■ Charging the Wireless IP Telephone 10

■ The Dual Battery Charger Stand 11

Using the Dual Battery Charger 11
Cleaning the Dual Battery Charger 11

■ The Quick Charger 12

Using the Quick Charger 12

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Contents

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Avaya 3606 Wireless IP Telephone
User’s Guide

Introduction

This guide contains basic instructions for using and maintaining the Avaya 3606
Wireless IP Telephone.

Components of the Wireless IP Te le ph o ne

The following figure shows the components of the 3606 Wireless IP Telephone.

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Avaya 3606 Wireless IP Telephone User’s Guide

Turn the Wireless IP Telephone on/off

To turn on the wireless telephone, press the PWR key. You will hear two “chirps,”
indicating that the telephone is “on.”

To turn off the wireless telephone, press the PWR key. You will hear one “chirp,”
and the telephone turns “off.”

Basic Call Handling

This section describes how to make and handle calls with the wireless telephone.

NOTE:

If your wireless telephone is associated with your desk telephone, do not
use the Call Park feature. You will be unable to retrieve any calls that you
park.

Answer a call

Press the START key.

Headset answer

Press any key (other than PWR or END) to answer a call when a headset is
plugged in.

Silence a call

Press the END key to silence a ringing Wireless Telephone. The call is not
disturbed, the phone just goes silent.

Make a Call

1. Press the START key.

2. Dial the telephone number you want to call.

NOTE:

To answer a second cal l , press the HOLD key to place the current call on
hold. Then, press the LINE key and the digit for the line indicator that is
flashing.

You hear dial tone.

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Basic Call Handlin g

Place a second call

To place a second call while active on a call:

1. Press the HOLD key to place the current call on hold.

2. Press the LINE key and the digit for the line you want to use.

3. Dial the telephone number you want to call.

Place the current call on hold

To hold the current call, press the HOLD key.
The line you placed on hold flashes.

Retrieve a held call

To retrieve (pick up) a held call, press the LINE key and the digit for the line on
hold.

Hang up a call

To hang up an active call, press the END key.

Transfer a call

1. While active on the call, press the FCN key and the 3 key.

2. Dial the telephone number to which you want to transfer the call.

3. Do one of the following:

NOTE:

Make sure to press the END key at the end of each call.

The call is placed on hold, the line number for the call on hold flashes, and
you hear dial tone.

■ T o transfer the call without announcing it, press the FCN key and the

3 key, and then press the END key to hang up.

The call is transferred. The display shows “Transfer Complete”.

■ T o announce the call before transferring it, wait for the called party to

answer. When the called party answers, announce the call, press
the FCN key and the 3 key, and then press the END key to hang up.

The call is transferred. The display shows “Transfer Complete”.

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Avaya 3606 Wireless IP Telephone User’s Guide

Conference a call

1. While active on the call, press the FCN key and the 4 key.
The call is placed on hold, the line number for the call on hold flashes, and

you hear dial tone.

2. Dial the telephone number of the person you want to add to the call.

3. Wait for the person to answer.

4. T o add the person to the call, press the FCN key and the 4 key. The display
shows “Conference X” (X equals number of parties on the conference,
minus 1).

5. Repeat Steps 1 through 4 to add other calls to the conference.

Mute/unmute a call

To mute a call, press the FCN key and the 1 key.
The call is muted. The display shows “<Muted>”.
To unmute a call, press the FCN key and the 1 key again.

Adjust the speaker volume

The wireless telephone has eight volume levels from softest (level 1) to loudest
(level 8). Te factory default is level 5.

To change the speaker volume level:

1. Press the FCN key while the wireless telephone is on hook.

2. Press 0.

3. Press a number key “1” through “8” to select the desired volume.

To adjust the volume level of a call, press the VOL key during the call. The volume
level adjusts from low to high. If you press the VOL key again, the volume level
toggles back from high to low.

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Function Key Strokes

Set the Ring Type

The wireless telephone has two ring settings: Normal Ring (an audible alert) and
Vibrator Ring (which only works if your wireless telephone has the optional
vibrator ringer).

To set the ring type:

1. Press the FCN key while the wireless telephone is on hook.

2. Press the # (right arrow) key.

3. Press 0 twice.

4. Press the # (right arrow) key to change the ring type. You can toggle from
Normal ring to Vibrator ring with the # key. An asterisk (*) indicates which
ring type is currently in use.

Adjust the high noise mode setting

The wireless telephone can be adjusted to account for background noise in your
environment. The factory default is “normal.”

To adjust the high noise mode:

1. Press the FCN key while the wireless telephone is on hook.

2. Press the # (right arrow) key twice.

3. Press 0.

4. Press the # (right arrow) key to change the ring type. You can toggle from
Normal to High to Se vere . A n ast eri sk (*) in dica te s whi ch mode is cu rren tly
in use.

Function Key Strokes

Pressing the FCN key followed by a character (1-9 or 0) while off hook enables
you to access the feature options programmed for your Wireless Telephone. By
default, the first four feature options (FCN+1, FCN+2, FCN+3, and FCN+4) are
programmed automatically for your telephone. The following table shows these
default settings. The remaining feature options depend on how your Wireless
Telephone was programmed by your Avaya server administrator. You can view
these feature options by going off hook and pressing the FCN key repeatedly.

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Avaya 3606 Wireless IP Telephone User’s Guide

You may find it useful to record the additional FCN key strokes programmed for
your telephone in the table below.

Table 1. Function Key Strokes

Function Key
Strokes Fill in Your Feature Settings

FCN+1 Mute
FCN+2 Last Number Dialed
FCN+3 Transfer
FCN+4 Conference
FCN+5
FCN+6
FCN+7
FCN+8
FCN+9
FCN+0

NOTE: For example, if FCN+* corresponds to an abbreviated dialing button press
START and FCN+*. The phone will then dial the number corresponding to that

abbreviated dialing button.

The Function Menu

The off-hook Function Menu displays the features on the Wireless Telephone that
have been programmed for use by the Wireless Telephone.

Display the Function Menu on the 3606 Wireless Telephone by pressing START
and then press FCN. The display will show the first two features:

1=Mute
2=LND

Press FCN repetitively to step through the Function Menu. Each display shows
two features, the first two displays show the four assigned features as above. The
Function Menu will show an asterisk in front of any active feature -- that is, any
feature that is currently activated. If a feature is not activated, there will be a blank
space in front of the active feature abbreviation.

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Status/Tone Indicator Summary

For features that are activated by the Wireless Telephone, the corresponding
function key may be pressed while the Function Menu is displaying that feature in
order to activate or deactivate the feature.

See your system administrator for details about features programmed into your
Wireless Telephone.

Status/Tone Indicator Summary

The following table shows the status/tone indicators for the Wireless IP
Telephone.

Status/Tone Indicator Meaning

NO SVC
Alarm Tone

Restore Tone Service is re-established.
MSG You have a voice mail message.
BATT
Soft beep through the earpiece

every six seconds whe n the
Wireless Telephone is off hook.

BATT
A brief modulated r inging when

the Wireless Telephone is on
hook.

Tips For Use

■ Before you can use the wireless telephone, the Battery Pack must be

■ You can only use the wireless telephone with your facility’s Avaya call

You have lost service (that is, you may be
outside of the coverage area). Walk back
into the coverage area.

The battery is low. You have approximately
two minutes to complete the call.

The battery is low. The Wireless Telephone
will not operate until you recharge the
battery pack.

charged.

server. It is not a public cellular phone, and will not work at other locations
without administration.

■ When you finish a call, press the END key, not the PWR key.

■ Keep the wireless telephone away from your ear when it is ringing.

■ The microphone is in the telephone’s lower right corner. This is a sensitive

microphone that works well when the telephone is correctly positioned on
your ear. There is no need to speak directly into the microphone, but do not
cover it with your hand or check when talking on the Wireless Telephone.

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Avaya 3606 Wireless IP Telephone User’s Guide

■ The wireless telephone’s LCD panel displays information about the status

of your wireless telephone and prompts you about features.

■ If the wireless telephone’s Battery Pack is low, you will hear a soft beep

and see the “BATT” or “Low Battery” message in the display.

■ Improper disposal of Battery Packs can damage the environment. Dispose

of batteries properly.

■ You can control the wireless telephone’s volume level and the type of ring.

■ To protect the wireless telephone, use a carrying case.

General Care of the Wireless Telephone and Chargers

The wireless telephone and chargers have been designed to withstand the wear
and tear of normal use; however, avoid dropping the wireless telephone or
knocking it against hard surfaces. Carrying the wireless telephone in a holster or
carrying case will help to protect it.

There are no serviceable parts in the wireless telephone or chargers. You should
not open the wireless telephone case nor disassemble the chargers. Doing so will
void your warranty.

Turn off the wireless telephone and unplug the charger before you clean them.
Never immerse either in water. Clean the exterior surfaces, including the charging
contacts, with a cloth that has been slightly moistened with water. Take care not to
exert undue pressure on the charger electrical contacts while wiping.

Wiping the handset surface with a water-dampened cloth or paper towel will
remove most films or residues. If the soiling is too stubborn for plain water, a mild
detergent solution may be used. Be sure to wipe away any detergent residue with
a clean water-dampened cloth.

The wireless telephone may be cleaned with any general-purpose household
glass and surface-type cleaner. DO NOT SPRAY THE HANDSET DIRECTLY!
Isopropyl alcohol may be used occasionally applied by a cloth or paper towel.
When using alcohol, do not rub the keypad characters vigorously. Doing so will
significantly degrade legibility.

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The Wireless IP Telephone Headset

Do not use any chemical cleaners. They can harm the plastic shell. If necessary, a
small amount of mild surface or window cleaner can be applied to the cloth, but do
not spray the cleaner onto the wireless telephone or charger.

NOTE:

It is recommended that standard acceptance procedures be followed prior to
operating this equipment in proximity of life-support systems.

To minimize risk of interference, pacemaker users should not carry the
wireless telephone next to the pacemaker.

Earpiece may retain magnetic objects.
Operation of the wireless telephone may produce an audible noise

noticeable to hearing aid users. It is recommended that an Avaya headset
be used by hearing aid users.

This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

The Wireless IP Telephone Headset

Avaya offers optional headsets for use in noisy environments or if you need to
have your hands free while talking on the wireless telephone.

To use the headset, simply plug it into the jack on the side of the wireless
telephone. The headset is specially designed to work properly with the 3606
wireless telephone. We do not recommend using other headsets.

The volume level can be adjusted separately for headset use. Plug the headset in
and follow the directions on the other side for adjusting the volume.

Battery Packs

About Battery Packs

The wireless telephone will need to have its Battery Pack recharged periodically.
The Nickel Metal Hydride (NiMH) rechargeable wireless telephone Battery Pack
gives you two hours of talk time or 80 hours of stand-by time. Stand-by time is
when the handset is turned on, but you are not using it.

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Avaya 3606 Wireless IP Telephone User’s Guide

Indications of Low Battery

The wireless telephone will notify you when the charge on the Battery Pack
becomes low. If the wireless telephone is in use, the BATT message will display
and you will hear a soft beep through the earpiece every six seconds. You have
approximately two minutes to complete the call.

If the wireless telephone is idle, you will hear a brief modulated ring signal and the
Low Battery message will display. Your wireless telephone will not operate until
you replace the Battery Pack.

Depending on the charging equipment you have purchased, you will either place
the wireless telephone in a Charging Stand to charge the Battery Pack, or you will
remove the Pack from the wireless telepho ne and ins tal l it in the charg er.

Removing and Replacing the Battery Pack on the Wireless IP Telephone

To remove the Battery Pack, press down on the oval button above the Battery
Pack on the back of the telephone. Slide the Pack toward the bottom of the
wireless telephone until it stops, then lift up.

To replace the Battery Pack, first properly align the top of the Battery Pack with
the arrows on the label on the back of the wireless telephone. Gently press and
slide the Pack toward the top of the wireless telephone until it snaps into place.
You should not have to force it against the wireless telephone.

The Battery Pack may be changed while the call is still in progress by Parking a
call prior to removing the Battery Pack during an active call. The call should then
be retrieved after the Battery Pack is replaced to rejoin the conversation. Check
with the switch administrator for instruction on how to perform this or a similar
process on your particular telephone system.

NOTE: The Park function may conflict with the deskphone per Call Handling.
Take care not to short the Battery contacts on the Pack with metal objects such as

coins, keys or paper clips. Shorting the contacts can cause permanent damage.

Charging the Wireless IP Telephone

Chargers are shipped with the appropriate power supply for the site’s location.
Connect the Stand or Charger to an appropriate wall outlet via its power supply
and it’s ready for use. Chargers operate in a 50 degrees to 85 degrees F (10
degrees to 30 degrees C) environment. Do not expose them to freezing
temperatures or direct sunli ght .

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The Dual Battery Charger Stand

The Dual Battery Charger Stand

The Dual Battery Charger Stand is a two-slot desktop charger designed to charge
the Nickel Metal Hydride (NiMH) Battery Packs required to operate wireless
telephones. Full charging is accomplished in approximately two hours.

Only NiMH Battery Packs with a YELLOW label on the handset contact side may
be charged in the Dual Battery Charger Stand. Older Battery Packs with a
GREEN label will not charge. If the indicator light is fast flashing with a Battery
Pack or handset in the slot, check to make sure the Battery Pack has a YELLOW
label.

The Dual Battery Charger should not be used to charge Nickel-Cadmium (NiCd)
Battery Packs.

When you are not using your wireless telephone, keep it turned off and in the
Stand.

Do not place anything in the Dual Battery Charger other than the wireless
telephone. You might damage the contacts. Bent contacts can keep the wireless
telephone from charging.

Using the Dual Battery Charger

Place the Dual Battery Charger on a flat, horizontal surface.
The user must end any call in progress by pressing the END key on the wireless

telephone before placing the handset into the Charger. Place the wireless
telephone in the front compartment facing forward. It may be on or off during
charging. A single spare Battery Pack may be placed in the rear slot. Either slot
can be chosen to take priority. The first Battery Pack placed into either slot is
charged first.

There are two indicator lights, one for each charging slot. A solid light indicates
the Battery Pack in the corresponding slot is charging. A solid dim light indicates
that the slot is waiting to charge while the Battery Pack in the other slot is
charging. The light turns off when the charger is finished charging the Battery
Pack. A fast flash indicates the Battery Pack is not charging and must be
replaced. If the light is off, it indicates that the slot is empty, not charging or the
unit is powered off.

Cleaning the Dual Battery Charger

Clean the Dual Battery Charger by wiping the surface with a clean,
water-dampened cloth or paper towel. A mild detergent solution may be used. Be
sure to wipe away any detergent residue with a plain water-dampened cloth. DO
NOT IMMERSE THE DUAL BATTERY CHARGER IN WATER OR OTHER
LIQUID.

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Avaya 3606 Wireless IP Telephone User’s Guide

The Battery Pack contacts may be cleaned with isopropyl (rubbing) alcohol
applied with a cotton swab, cloth, or paper towel. Do not push or pull the exposed
Battery Pack contacts. DO NOT POUR LIQUIDS INTO THE SLOTS.

The Quick Charger

The Quick Charger holds a single Battery Pack and can charge it in approximately
one hour.

Using the Quick Charger

Place the Battery Pack on the charger by gently sliding the Pack upward into the
charger in a manner similar to installing it on the wireless telephone. If placed
correctly, the light on the Quick Charger will shine solid green. When the Battery
Pack is fully charged, the green light will begin to flash.

Every 11th charge the Quick Charger will automatically recondition the Battery
Pack, as indicated by the flashing amber light. This may take from three to six
hours depending on the state of the Battery Pack. To enter or exit the
reconditioning mode, press the Mode button while the Battery Pack is on the
Quick Charger.

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