Avaya 3600 User Manual
Avaya CCMS IP and Avaya Call Server with 4612 IP Telephone Emulation
3600 Series Wireless Telephones Configuration and Administration
21-300352
Part Number 72-9078-02
Issue 2
July 2005
All Rights Reserved, Printed in U.S.A.
Notice
All efforts were made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to
change.
Avaya Web Page
The world wide web home page for Avaya is: http://www.avaya.com
Preventing Toll Fraud
Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party. For example, a person who is not a corporate employee,
agent, subcontractor, or working on your company’s behalf. Be aware that there is a risk of toll fraud associated with your system. If toll fraud occurs, it
can result in substantial additional charges for your telecommunications services.
Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call the Technical Service Center’s Toll Fraud
Intervention Hotline at 1.800.643.2353.
Providing Telecommunications Security
Telecommunications security of voice, data, and/or video communications is the prevention of any type of intrusion to, that is, either unauthorized or
malicious access to or use of, your company’s telecommunications equipment by some party.
Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via
this Avaya product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or a person working on your company’s behalf. Whereas, a
“malicious party” is Anyone, including someone who may be otherwise authorized, who accesses your telecommunications equipment with either
malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-, or packet-based)
equipment or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll-facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)
Be aware that there could be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an
intrusion should occur, it could result in a variety of losses to your company, including but not limited to, human/data privacy, intellectual property,
material assets, financial resources, labor costs, and/or legal costs).
Your Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system administrator, your
telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources
including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your:
• Avaya provided telecommunications systems and their interfaces
• Avaya provided software applications, as well as their underlying hardware/ software platforms and interfaces
• Any other equipment networked to your Avaya products
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions,
could cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his own expense.
Industry Canada (IC) Interference Information
This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of Industry Canada.
Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites
dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada.
European Union Declaration of Conformity
The “CE” mark affixed to the equipment means that it conforms to the referenced European Union (EU) Directives listed below:
EMC Directive 89/336/EEC
Low-Voltage Directive 73/23/EEC
For more information on standards compliance, contact your local distributor.
© 2005, Avaya Inc.
Avaya, Inc. Configuration and Administration—AVAYA 3616/3620/3626 WT
Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
1. Note concerning shielded cable:
Avaya recommends the use of Sshielded cable is recommended for all external signal connections in order to maintain FCC
Part 15 emissions requirements.
2. Note concerning the Avaya wireless telephones:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
WARNING Changes or modifications to this equipment not approved by Avaya may cause this equipment to not comply
with part 15 of the FCC rules and void the user’s authority to operate this equipment.
WARNING Avaya products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.
Important Safety Information
Follow these general precautions while installing telephone equ ipment:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
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Table of Contents
1. ABOUT THIS DOCUMENT 6
1.1 Contacting Avaya 6
1.2 Icons and Conventions 6
2. 3600 SERIES WIRELESS IP TELEPHONE OVERVIEW 7
2.1 QoS and Security 7
Quick Start Guide 8
2.2 System Diagram 9
2.3 System Components 10
3. THE 3600 SERIES WIRELESS TELEPHONES 12
3.1 Specifications 12
3.2 The Display 13
3.3 Startup Sequence 14
3.4 Wireless Telephone Modes 15
3.5 Wireless Telephone Displays 16
4. AVAYA CALL SERVER CONFIGURATION 17
4.1 Configuring a Standalone Station 17
4.2 Configuring an Associated Station 17
5. 3600 SERIES WIRELESS TELEPHONES CONFIGURATION 18
5.1 The Admin Menu 18
5.2 User-defined Preferences 26
6. LICENSE MANAGEMENT 32
6.1 Requirements 32
6.2 Configuration Process 32
7. AVAYA CALL SERVER INTEGRATION FACTORS 34
8. FEATURE PROGRAMMING 37
8.1 Softkey Assignment 37
8.2 Function Assignment 38
9. TESTING A WIRELESS TELEPHONE 40
10. DIAGNOSTIC TOOLS 41
10.1 Run Site Survey 41
Diagnostics Mode 44
10.2 Syslog Mode 47
11. CERTIFYING THE WTS 49
11.1 Conducting a Site Survey 49
12. SOFTWARE MAINTENANCE 50
12.1 Upgrading Wireless Telephones 50
13. TROUBLESHOOTING WIRELESS TELEPHONE PROBLEMS 52
13.1 Access Point Problems 52
13.2 Configuration Problems 52
13.3 Wireless Telephone Status Messages 53
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Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
1. About This Document
This document explains how to configure and maintain the 3600 Series Wireless IP Telephones with
an Avaya Call Server.
1.1 Contacting Avaya
To access software updates, the most current troubleshooting information, and other important
information about the Wireless IP Telephones, go to http://avaya.com/support. If you have questions
about or problems with the Wireless IP Telephones that you cannot resolve after reading this
document, contact Avaya Technical Support at 1 800 242-2121 (USA only) or your local authorized
Avaya dealer.
1.2 Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
NORM
Note these instructions carefully.
This typeface indicates a key, label, or button on Avaya hardware.
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Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
2. 3600 Series Wireless IP Telephone Overview
The 3600 Series Wireless Telephones are a mobile handset for workplace IP telephone systems. The
Wireless Telephone operates over an 802.11b wireless Ethernet LAN providing users a wireless voice
over IP (VoIP) extension. By seamlessly integrating with an Avaya Call Server (such as an Avaya™
MultiVantage™ on a DEFINITY® Server SI and an Avaya™ S8100 Media Server with CMC1 Media
Gateway), Wireless Telephone users are provided with high-quality mobile voice communications
throughout the workplace. The Wireless Telephone gives users the freedom to roam throughout the
workplace while providing all the features and functionality of an IP desk phone.
The 3600 Series Wireless Telephones provides a wireless extension to the Avaya Call Server. The
Wireless Telephones reside on the wireless LAN with other wireless devices using Direct Sequence
Spread Spectrum (DSSS) radio technology. The handset radio transmits and receives packets at up to
11Mb/s.
A Wireless Telephone must be administered on the Avaya Call Server for the specific features and
lines to be accessed by the Wireless Telephone. After the handset is registered, it receives its
configuration information from the Avaya Call Server.
2.1 QoS and Security
The AVAYA AVPP is an Ethernet LAN device that works with the AP to provide QoS on the wireless
LAN. Voice packets to and from the AVAYA Wireless Telephones are intercepted by the AVAYA
AVPP and encapsulated for prioritization as they are routed to and from an IP telephony server or
gateway. See the AVAYA AVPP:Installation, Setup and Maintenance document for detailed
information about this device.
The AVAYA 3600 Series Wireless Telephones supports Wired Equivalent Privacy (WEP) as defined
by the 802.11 specification. Avaya offers the product with both 40-bit and 128-bit encryption.
AVAYA Wireless Telephones support basic WMM™ as part of the 802.11e protocol. If the AP
supports WMM, the Wireless Telephone automatically discovers and uses it. WMM does not replace
the AVAYA AVPP as described in the following paragraph. WMM settings must be configured on the
AVPP.
AVAYA Wireless Telephones also support the 802.11i protocol including Wi-Fi Protected Access
(WPA™ and WPA2™)—PSK. As vendors introduce access points that are eligible to become Wi-Fi
CERTIFIED™ for WPA-PSK and/or WPA2-PSK, Avaya will determine their compatibility with the
AVAYA Wireless Telephones and include them on the AVAYA Wireless Telephone Access Point
Compatibility Table.
The latest software versions are required to support the features described
in this document.
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Quick Start Guide
1. A wireless LAN must be properly configured and operational through the use of 802.11b wireless
access points (APs).
2. A TFTP Server must be available on the network in order to load the appropriate software into the
Wireless Telephones. See Section 6 “License Management” for detailed instructions for loading
software on Wireless Telephones.
3. The Avaya Call Server must be connected to your network and completely operational.
4. The Avaya Voice Priority Processor, which controls the QoS on the wireless LAN for the Wireless
Telephones, must be on the same subnet as the Wireless Telephones.
5. Download software: Visit http://www.spectralink.com/service/software.php to download the latest
software. Download the correct AVAYA Wireless Telephone software per Section 6.2
Configuration Process. Download updates to the AVPP software per [document].
6. Add a station on the Avaya Call Server for each Wireless Telephone. You will administer each
Wireless Telephone as an Avaya 4612 IP Telephone.
7. Configure your Wireless Telephone to ensure that it is associated with the Wireless LAN, has the
appropriate software and is registered to the Avaya Call Server. See License Management for
detailed instructions for loading software onto Wireless Telephones.
The Avaya Voice Priority Processor and all access points must be on the
same subnet.
IP multicast addresses are used by the 3626 Wireless IP Telephone
system. This requires that multicasting be enabled on the subnet used for
the 3626 Wireless IP Telephones and AVPP Server.
Routers are typically configured with filters to prevent multicast traffic
from flowing outside of specific domains. The wireless LAN can be
placed on a separate VLAN or subnet to reduce the effects of broadcast
and multicast traffic from devices in other network segments.
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2.2 System Diagram
The following diagram shows the components residing on a network with the Avaya Call Server,
access points (APs), and wireless LAN Ethernet Switched Hub:
access point
Avaya Voice Priority
Processor
Ethernet switch
Wireless
Telephones
access point
Avaya Call Server
Wireless
POS
PSTN
or
PBX
Avaya IP
Phones
Ethernet cable
Phone cable
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2.3 System Components
• 3616 Wireless IP Telephone – The 3616 Wireless IP Telephone is a lightweight, durable handset
specifically designed for mobile workplace use within a facility using the Avaya Call Server and
802.11 APs in a wireless LAN.
• 3620 Wireless IP Telephone –The 3620 Wireless Telephone is uniquely designed to meet the
challenging needs of the healthcare workplace. With more durable plastics, backlit keypad, and
multiple charging options, this handset is especially suited for 24-hour shift-based environments.
Note that the battery pack for the 3620 is not interchangable with the battery pack for the 3616.
• 3626 Wireless IP Telephone – The 3626 Wireless IP Telephone offers a durable design with
push-to-talk functionality.
Wireless Telephone functionality is provided by emulating the Avaya IP 4612 telephone. The 3600
Series Wireless Telephones support five predefined feature keys and a mixture of twelve
programmable line and feature keys. Among other features, the Wireless Telephone can receive
calls directly, receive transferred calls, transfer calls to other extensions, make conference calls,
and make outside and long distance calls (subject to the restrictions applied in your facility.) The
Wireless Telephones are to be used on-premises; they are not cellular or satellite phones.
3600 Series Wireless Telephones use direct sequence spread spectrum radio technology (DS) to
transmit audio packets over wireless LAN APs that support the Avaya Wireless PC card.
• Avaya Voice Priority Processor – SpectraLink Voice Priority (SVP) is the Quality of Service
(QoS) mechanism that is implemented in the Wireless Telephone and AP to enhance voice quality
over the wireless network. SVP gives preference to voice packets over data packets on the wireless
medium, increasing the probability that all voice packets are transmitted efficiently and with
minimum or no delay. SVP is fully compliant with the IEEE 802.11 and 802.11b standards.
The Avaya Voice Priority Processor is an Ethernet LAN appliance that works with the AP to
provide QoS on the wireless LAN. All packets to and from 3600 Series Wireless Telephones pass
through the Avaya Voice Priority Processor and are encapsulated for prioritization as they are
routed to and from the Avaya Call Server.
Avaya Call Server – the call-processing component of the Avaya IP telephony solution.
•
• Access Points – provide the connection between the wired Ethernet LAN and the wireless
(802.11) LAN. Access points must be positioned in all areas where Wireless Telephones will be
used. The number and placement of access points will affect the coverage area and capacity of the
wireless system. Typically, the requirements for use of 3600 Series Wireless Telephones are
similar to that of wireless data devices.
•
Ethernet Switch – interconnects multiple network devices, including the Avaya Voice Priority
Processor, Avaya Call Server, Avaya IP Phones and the access points. Ethernet switches provide
the highest performance networks, which can handle combined voice and data traffic, and are
required when using the 3600 Series Wireless Telephones.
Although a single Ethernet switch network is recommended, the Wireless Telephones and the
Avaya Voice Priority Processor can operate in larger, more complex networks, including networks
with multiple Ethernet switches, routers, VLANs and/or multiple subnets. However, in such
networks, it is possible for the Quality of Service (QoS) features of the Avaya Voice Priority
Processor to be compromised and voice quality may suffer. Any network that consists of more than
a single Ethernet switch should be thoroughly tested to ensure any quality issues are detected.
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Note that the 3600 Series Wireless Telephones cannot “roam” from one subnet to another. If
routers and multiple subnets are in use, the Wireless Telephones must only use access points
attached to a single subnet, or be powered off and back on to switch to a different subnet.
• Avaya IP Phone – The wired-LAN desk sets provided by Avaya for use with the Avaya Call
Server.
• TFTP Server – Required in the system to distribute software to the Wireless Telephones. May be
on a different subnet than the Avaya Call Server, Avaya Voice Priority Processor, access points
and/or Wireless IP Telephones.
The Avaya Voice Priority Processor, all IP Wireless Telephones, and all
access points must be on the same subnet.
Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
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Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
3. The 3600 Series Wireless Telephones
3616/3620 3626
3.1 Specifications
Radio frequency 2.4000 – 2.4835 GHz
Transmission type Direct Sequence Spread Spectrum (DSSS)
Transmit data rate up to 11 Mb/s
Radio QoS SpectraLink Voice Priority (SVP) –WMM
Wireless security Wired Equivalent Privacy (WEP), 40-bit and 128-bit; Cisco FSR; WPA-
PSK, WPA2-PSK
FCC certification Part 15.247
Management DHCP, TFTP
Voice encoding G.711, G.729a/ab
VoIP Protocols CCMS
Transmit power 100 mW peak, < 10 mW average
Display 2 x 16 and 4 x 18 character alphanumeric, plus line and status indicators
3616 Dimensions 5.5” x 2.0” x 0.9”
3626 Dimensions 5.9” x 2.2” x 1.0”
3616 Weight 4.2 ounces
3626 Weight 6.0 ounces
Battery capacity 4 hours talk time, 80 hours standby (30 hours standby if PTT is enabled)
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Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
3.2 The Display
Alphanumeric
The 3600 Series Wireless Telephones displays information received from the PBX in two lines of 16
alphanumeric characters each. Display information provided by the Avaya Call Server when the
Wireless Telephone is off-hook will be passed directly to the Wireless Telephone display in an
emulation of the Avaya 4612 IP Telephone display handling. Certain characters may be used by the
Avaya Call Server that are not implemented in the Wireless Telephone such as definable and special
characters.
In the CCMS environment, the
MENU key is unavailable. Press the FCN key while off hook to scroll
through system features. In this mode, the display has four lines and up to 18 characters. Press the
shortcut key to activate the feature. Softkeys are programmed to the fixed feature keys of the Avaya
4612 IP Telephone
Signal Strength
The Signal Strength icon indicates the strength of the signal from the access point and can assist the
user in determining if the WT is moving out of range. It is always present on the display in the upper
left corner.
Battery Charge
The Battery icon indicates the amount of charge remaining in the Battery Pack. There are three levels
and when only one level remains, the Battery Pack needs to be charged. It is always present on the
display in the upper right corner.
Voicemail
The Voicemail icon is activated when a new voice mail message is received if the feature is supported
by the phone emulation. It appears to the right of the Signal Strength icon.
Download
Indicates that the WT is checking for or downloading code. This icon only appears while the WT is
running the over-the-air downloader. It appears to the right of the Signal Strength icon in the same
location as the Voicemail icon.
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Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
3.3 Startup Sequence
The Wireless Telephone goes through an initialization sequence at startup. The line icons 1-9 display
and count down as the Wireless Telephone steps through this sequence. If there is any difficulty at any
step that prevents initialization from continuing, an error message will display and the related icon(s)
will stay on. Please see the error table at the back of this document for instructions on how to handle
error messages that occur during initialization.
Icon The icon(s) shown in bold turns off when:
123456789 The Wireless Telephone has located and authenticated and associated
with at least one AP, and is proceeding to bring up higher-layer
networking functions.
12345678 The Wireless Telephone is either configured for Static IP, or if configured
for DHCP the DHCP discovery process has started.
1234567 If DHCP is configured, a DHCP response was received which contains a
good DNS server configuration.
123456 Note: Only valid on non-SRP protocol. Indicates one of the following:
Static IP configuration, or
AVPP address found in DHCP response, or
AVPP address found via DNS lookup.
12345 All networking functions are complete (notably, DHCP) and the Wireless
Telephone is proceeding with establishing the SRP link to either the
Gateway or AVPP.
1234 The SRP link is established, all network stack initialization is complete,
proceeding with application-specific initialization.
123 The CCMS application has started.
12 At least one IP address for a PBX has been identified.
1
(no icons)
EXT. =XXXXX
# = OK New =
Password = ********
# = OK
Ext. XXXXX
The Wireless Telephone has successfully registered with the PBX.
The Wireless Telephone requires verification of the extension number.
See section 7.*
The Wireless Telephone requires verification of the password.
See section 7.*
Initialization is complete. The Wireless Telephone is in standby mode
ready to receive and place calls.
* These prompts do not appear at every startup. They appear at first initialization and when certain
conditions require them as described in section 7.
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Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
3.4 Wireless Telephone Modes
Standby
(on-hook)
Active
(off-hook)
In the standby mode the Wireless Telephone is waiting for an incoming
call or for the user to place an outgoing call. The extension number is
shown on the display and there is no dial tone. In this mode, the Wireless
Telephone is conserving battery power and wireless LAN bandwidth.
When an incoming call occurs the handset will ring until the call is
answered by pressing the Start Call key or the End Call key is pressed to
silence the ringing.
To place a call, press the Start Call key. This transitions the Wireless
Telephone to active off-hook mode. There is a dial tone, the Wireless
Telephone is in communication with the PBX, and the display shows
information as it is received from the PBX. The user may place a call or
press the FCN or LINE key to access operations.
The Wireless Telephone is also in the active mode when a call is
received.
When an incoming call occurs during an active call, the handset will play
the second line ringing sound until the call is answered, the caller hangs
up, or the caller transfers to voice mail. If End Call is pressed, the first
call is terminated and the handset reverts to a full ring.
The active modes utilize the most bandwidth and battery power. To
conserve these resources, return the Wireless Telephone to the standby
mode when a call is completed by pressing the End Call key.
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Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
3.5 Wireless Telephone Displays
Status
display area
LINE display
FCN display
Displays information from the PBX in two lines of text and displays
available softkeys on the third line. The PBX text may be truncated as the
Avaya 4612 IP Telephone has 24 characters and the Wireless Telephone
display area is 16 characters.
There are 12 programmable keys that may be allocated to line
appearances or features in any combination. The phone will support up to
10 call appearances. Pressing the LINE key from the active mode
displays the list of line appearances extracted from the programmable
keys list. The line appearances are also mapped to corresponding line
icons across the top of the Wireless Telephone display.
Pressing the FCN key from the active state displays the list of
programmable keys that are not on the LINE list. OAI features, if
assigned, will also be displayed with their shortcuts. The programmable
key items that appear on this list each have a state indicator in the second
column of the display that shows a plus sign if the associated feature is
active. This second column is blank if the associated feature is not active.
The plus sign emulates a lit or blinking LED on an Avaya 4612 IP
Telephone.
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4. Avaya Call Server Configuration
You can configure the 3600 Series Wireless Telephones as a stand-alone station or associate it with a
desk station. When the 3600 Series Wireless Telephones are associated with a desk station, the user
can make and handle calls from either the 3600 Series Wireless Telephones or the desk station.
4.1 Configuring a Standalone Station
To configure 3600 Series Wireless Telephones as a stand-alone station, you must add a station on the
Avaya Call Server for the 3600 Series Wireless Telephones.
To administer a stand-alone station on the Avaya Call Server for a Wireless Telephone:
1. From the Avaya Call Server administration software, add a new station.
2. Set “Type” to “4612.”
3. Administer a station security code.
4. Complete the remainder of the station form as you would for a desk station.
5. Repeat Steps 1 through 5 for each stand-alone Wireless Telephone.
4.2 Configuring an Associated Station
To configure 3600 Series Wireless Telephones as an associated station, you must add a station on the
Avaya Call Server for the 3600 Series Wireless Telephones and then associate that station with a desk
station.
To administer an associated station on the Avaya Call Server for a Wireless Telephone:
1. From the Avaya Call Server administration software, add a new station.
2. Set “Type” to “4612.”
3. Set “Security Code” to the same security code used for the extension to which this Wireless
Telephone will be associated (that is, the desk station). You can use a different security code,
but to make it easier for the user it is recommended that you use the same security code as the
desk station.
4. Set “Message Lamp Ext” to the extension of the associated desk station.
5. Set “Bridged Call Alerting” to “y.”
6. Set “Auto Select Any Idle Appearance” to “y.”
7. For Button Assignments, create bridged appearances to the line appearances on the desk
station.
8. Add additional feature buttons to unassigned buttons, if desired.
9. Repeat Steps 1 through 8 for each Wireless Telephone.
When making changes to feature buttons, the phone must be power
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Avaya, Inc. Configuration and Administration—AVAYA 3616/3620/3626 WT
Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
5. 3600 Series Wireless Telephones Configuration
The Wireless Telephone can be automatically configured for IP address and/or ESSID by enabling
DHCP and/or ESSID Learning, respectively.
Each Wireless Telephone may be configured for site-specific requirements by opening the Admin
menu and selecting options or entering specific information. Any settings entered in the Admin menu
must conform to system settings. Only the Wireless Telephone being configured is affected by the
Admin menu settings.
The Wireless Telephone user may select several usability options from the standby menu, described
below in the User-defined Preferences section. This information is also provided in the end user
manual.
The AVAYA Configuration Cradle is an accessory device designed to automate configuration of 3600
Series Wireless Telephones. The Configuration Cradle is connected to a PC via a serial cable. A
downloadable Configuration Cradle program runs on the PC and enables the system administrator to
establish and store configuration options for system, group and user levels. A configuration plan may
be set up in the program and downloaded into a Wireless Telephone or a configured Wireless
Telephone may be placed in the cradle and its configuration may be uploaded and edited or saved.
Please see your service representative or contact Avaya Customer Service for more information about
this time-saving device.
5.1 The Admin Menu
The Admin menu contains configuration options that are stored locally (on each Wireless Telephone).
Every Wireless Telephone is independent and if the default settings are not desired, the admin options
must be set in each Wireless Telephone requiring different settings.
Opening the Admin menu
1. With the Wireless Telephone powered OFF, simultaneously press and hold the Power On and
Power Off keys.
2. Release the Power On key, wait for a single beep, then release the Power Off key. The first
option on the Admin menu displays.
If an admin password has been set, the display will require its entry before
opening the Admin menu. If no password is set, the display will proceed
directly into the Admin menu.
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Avaya, Inc. Configuration and Administration—AVAYA 3616/3620/3626 WT
Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
Entering and editing Admin menu options
An asterisk (*) next to an option on the display indicates that it is selected. Use the Up, Down, and
Select side buttons and the softkeys to navigate and select:
Up/Down buttons: display previous/next menu item.
Select button: selects the menu item or option.
OK softkey selects the menu item or option.
Save softkey: saves the entry.
Bksp softkey: backspaces to allow editing of entry.
Cncl softkey: cancels edit and returns to previous menu level.
Up softkey: returns to previous menu level.
Exit softkey: exits the menu (at the top level).
End Call key: exits to standby state (from any level)
Alphanumeric String Entry
1. Press the first digit/letter. The digit displays. Press the key again to scroll through the letters
associated with that key.
Example: if you press 2 repeatedly, you will see 2, A, B, and C, a, b, and c.
The following table shows which key will allow you to enter non-numeric characters or other
characters not represented on the keypad.
To Enter Press
. - _ ! # $ % & ‘ ( ) , : ; / \ = @ ~ 1
Space 0
Q,q 7
Z,z 9
2. When the correct entry displays, press Right Arrow to move on to the next character. Repeat
for each digit/letter of the entry.
3. Press the Save softkey to save the entry.
Press the Cncl softkey to abort and return to the menu without saving any changes.
The following table lists the Admin menu items. The default settings have an * prior to the option.
Detailed descriptions of each item appear below the table.
21-300352, Issue 2, July 2005 Page 19
Avaya, Inc. Configuration and Administration—AVAYA 3616/3620/3626 WT
Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
Admin menu
Admin Menu Items 2nd Level 3rd Level 4th Level 5th Level
Phone Config License Option Set Current [List per download]
Ext. xxxx
Password
IP Office IP Ofc Enabled
OAI on/off Enable OAI
Push-to-talk *Enable Channels *Channel 1
Allow/Disallow *Allow PTT
Admin Password Enter Admin P.W. Re-enter Password
Network Config IP Addresses *Use DHCP
Static IP Phone IP
ESS ID *Learn Once
Security *None
WEP Authentication Open System
WEP On/Off
Key Information Default Key
Rotation Secret
Cisco FSR Username
WPA-PSK Passphrase
WPA2-PSK Passphrase
Reg. Domain: None
Transmit Power *Maximum
Diagnostics Run Site Survey
Diagnostics Mode Diagnostics On
Syslog Mode *Disabled
Restore Defaults
* default setting †50 mW and 30 mW only appear if Regulatory Domain is set to None or 01.
Disabled
Disable OAI
Learn Always
Static Entry
50 mW †
30 mW †
20 mW
15 mW
10 mW
5 mW
*Diagnostics Off
Errors
Events
Full
What is default?
What is default?
*Channel 2
*Channel 3
*Channel 4
*Channel 5
*Channel 6
*Channel 7
*Channel 8
Disallow PTT
TFTP Server IP
Default Gateway
Subnet Mask
Syslog Server IP
Call Server IP
Call Server Port
AVPP IP
OAI Server IP
Shared Key
Key Length
Key 1-4
Password
Direct Entry
Direct Entry
21-300352, Issue 2, July 2005 Page 20
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