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The following sections detail what is new in Avaya Ethernet Routing Switch 3500 Series.
Features
There are no feature-related changes in this document.
Other changes
Getting Started with Avaya Ethernet Routing Switch 3500 Series is renamed Quick Start
Configuration for Avaya Ethernet Routing Switch 3500 Series, NN47203-301.
Configuration information is located in the new document Configuring Systems on Avaya Ethernet
Routing Switch 3500 Series, NN47203–506.
Quick Start Configuration for Avaya Ethernet Routing Switch 3500 Series, NN47203-301 includes
the minimum, but essential, configuration steps to:
• Provide a default, starting point configuration
• Establish a management interface
• Establish basic security on the node
The shipment includes the following:
• An installation kit
• A foldout poster, Quick Install Guide for Avaya Ethernet Routing Switch 3500 Series,
NN47203-300
For more information about hardware specifications and installation procedures, see InstallingAvaya Ethernet Routing Switch 3500 Series, NN47203–304.
For more information about how to configure security, see Configuring Security on Avaya EthernetRouting Switch 3500 Series, NN47203-504.
To download and print selected technical publications and release notes directly from the Internet,
go to
http://support.avaya.com.
System connection
Use the console cable to connect the terminal to the switch console port. The console cable and
connector must match the console port on the switch (DB-9 or RJ-45, depending on your model).
The following are the default communication protocol settings for the console port:
To use the console port, you need the following equipment:
• A terminal or TeleTypewriter (TTY)-compatible terminal, or a portable computer with a serial
port and terminal-emulation software.
• An Underwriters Laboratories (UL)-listed straight-through or null modem RS-232 cable with a
female DB-9 connector for the console port on the switch. The other end of the cable must use
a connector appropriate to the serial port on your computer or terminal.
You must shield the cable that connects to the console port to comply with emissions regulations
and requirement
System logon
After the platform boot sequence is complete, a logon prompt displays.
The following table shows the default values for logon and password for console and Telnet
sessions.
configuration and status
information. Is equivalent
to Simple Network
Management Protocol
(SNMP) read-only
community access.
Read/writeView and change
configuration and status
information across the
switch. You can change
security and password
settings. This access
level is equivalent to
SNMP read/write
community access.
ROuser
RWsecure
Password encryption
The local passwords for the switch are stored in the configuration file, encrypted with an Avaya
proprietary algorithm.
You can use the install command in Avaya Command Line Interface (ACLI) or the Quick Start
menu in Enterprise Device Manager (EDM) to configure the following:
• quick start VLAN
• in-band IP address and subnet mask
• default gateway
• management subnet mask, management IP address and management default gateway
• read-only and read-write community strings
• IPv6 in-band address and IPv6 default gateway
• management IPV6 address and management IPV6 default gateway
Enterprise Device Manager
Enterprise Device Manager (EDM) is an embedded graphical user interface (GUI) that you can use
to manage and monitor the platform through a standard web browser. EDM is embedded in the
switch software, and the switch operates as a web server, so you do not require additional client
software. For more information about EDM, Using ACLI and EDM on Avaya Ethernet RoutingSwitch 3500 Series, NN47203-102.
Enterprise Device Manager access
To access EDM, open http://<deviceip>/login.html or https://<deviceip>/
login.html from either Microsoft Internet Explorer (minimum version 8.x), or Mozilla Firefox
(minimum version 3.x).
Important:
You must enable the web server from ACLI to enable HTTP access to EDM. If you want HTTP
access to the device, you must also disable the web server secure-only option. The web server
secure-only option is enabled by default and allows HTTPS access to the device. Take the
appropriate security precautions within the network if you use HTTP.
If you experience issues while connecting to EDM, check the proxy settings. Proxy settings can
affect EDM connectivity to the switch. Clear the browser cache, and do not use a proxy when
connecting to the device.
Default user name and password
The following table contains the default user name and password that you can use to log on to the
switch using EDM. For more information about changing the passwords, see Configuring Securityon Avaya Ethernet Routing Switch 3500 Series, NN47203-504.
EDM window
The EDM window contains the following parts:
1. navigation tree—the navigation pane on the left side of the window that displays available
command folders in a tree format
2. menu bar—the area at the top of the window that displays primary and secondary tabs that
you accessed during the session; the tabs remain available until you close them
3. toolbar—the area just below the menu bar that provides quick access to the most common
operational commands such as Apply, Refresh, and Help
4. work area—the main area on the right side of the window that displays the dialog boxes
where you view or configure switch parameters
Note:
Depending on your hardware model, information displayed may appear different than the figure
shown in this section.
When you access EDM, the first panel in the work area displays a switch summary view. The tab
behind the summary view is a real-time physical view of the front panel of a device or stack called
the Device Physical View.
Objects in the Device Physical View are
• a stand-alone switch, called a unit
• a switch stack, called a chassis
• a port
From the Device Physical View you can
• determine the hardware operating status
• select a switch or a port to perform management tasks on specific objects or view fault,
configuration, and performance information for specific objects
To select an object, click the object. The system outlines the object in yellow, indicating that the
object selected.
The conventions on the device view are similar to the actual switch appearance except that LEDs in
Device Physical View do not blink. The LEDs and the ports are color-coded to reflect hardware
status. Green indicates the port is up and running; red indicates that the port is disabled.
From the menu bar you can click the Device Physical View tab to open the Device Physical View
any time during a session.
This procedure describes the steps to connect a terminal to the console port on the switch.
Before you begin
To use the console port, you need the following equipment:
• Terminal with AC power cord and keyboard. Any terminal or PC with an appropriate terminal
emulator can be used as the management station. For more information, see Quick InstallGuide for Avaya Ethernet Routing Switch 3500 Series, NN47203-300 for a list of the terminal
emulation settings that must be used with any terminal emulation software used to connect to
the switch.
• Use the RJ-45 console cable to connect the switch console port to your management terminal.
The maximum length for the console port cable is 25 feet (8.3 meters).
For more information, see Installing Avaya Ethernet Routing Switch 3500 Series, NN47203–
304 for console port pin-out information. You can use the pin-out information to verify or create
a console cable for use with your maintenance terminal.
Procedure
1. Connect one end of the serial cable to the connector on the terminal or PC.
2. Connect the other end of the serial cable to the console port on the switch.
3. Turn the terminal or PC on.
4. Set the terminal protocol on the terminal or terminal emulation program to VT100 or VT100/
ANSI.
5. Connect to the switch using the terminal or terminal emulation application. The Avaya switch
banner appears when you connect to the switch through the console port.
6. Press Ctrl+Y and type the following CLI commands:
enable
install
The setup utility prompts you to enter the information requested as shown below.
#########################################################################
Welcome to the ERS3500 setup utility.
You will be requested to provide the switch basic connectivity settings.
After entering the requested info, the configuration will be applied and
stored into the switch NVRAM.
Once the basic connectivity settings are applied, additional configuration
can be done using the available management interfaces.
Use Ctrl+C to abort the configuration at any time.
Please provide the Quick Start VLAN <1-4094> [1]:
Please provide the in-band IP Address[192.168.1.1]:
Please provide the in-band sub-net mask[255.255.255.0]:
Please provide the Default Gateway[0.0.0.0]:
Please provide the Read-Only Community String[**********]:
Please provide the Read-Write Community String[**********]:
Please provide the in-band IPV6 Address/Prefix_length[::/0]:
Please provide the in-band IPV6 Default Gateway[::]:
Do you want to enable the DHCP server? y/n [n]:
#########################################################################
Basic stack parameters have now been configured and saved.
4. Enter VLAN ID for the Quick Start at the following prompt:
Please provide the Quick Start VLAN <1–4094> [1]:
5. Enter the IP address at the following prompt:
Please provide the in-band IP Address [192.168.10.6]:
6. Enter the sub-net mask address at the following prompt:
Please provide the in-band sub-net mask [255.255.255.0]:
7. Enter the default gateway IP address at the following prompt:
Please provide the Default Gateway [0.0.0.0]:
8. Enter the read only community string at the following prompt:
Please provide the Read-Only Community String [**********]:
9. Enter the read write community string at the following prompt:
Please provide the Read-Write Community String [**********]:
10. Enter the in-band IPv6 address at the following prompt:
Please provide the in-band IPV6 Address/Prefix_length [ : :/0]:
11. Enter the in-band IPv6 default gateway at the following prompt:
Please provide the in-band IPV6 Default Gateway [ : :]:
12. At the Do you want to enable the DHCP server? prompt, enter Y to enable the
DHCP server, OR leave the prompt at N if you do not want to enable the DHCP server.
Successful completion displays the following message: Basic stack parameters have
now been configured and saved.
Example
###############################################################################
Welcome to the ERS3500 setup utility.
You will be requested to provide the switch basic connectivity settings.
After entering the requested info, the configuration will be applied and
stored into the switch NVRAM.
Once the basic connectivity settings are applied, additional configuration
can be done using the available management interfaces.
Use Ctrl+C to abort the configuration at any time.
Please provide the Quick Start VLAN <1-4094> [1]:
Please provide the in-band IP Address[192.168.10.6]:
Please provide the in-band sub-net mask [255.255.255.0]:
Please provide the Default Gateway[0.0.0.0]:
Please provide the Read-Only Community String[**********]:
Please provide the Read-Write Community String[**********]:
Please provide the in-band IPV6 Address/Prefix_length[::/0]:
You can configure the switch terminal settings to suit your preferences for the terminal speed and
display.
About this task
Use the following procedure to configure terminal settings including the terminal connection speed,
and terminal display width and length, in number of characters.
Important:
After you modify the terminal configuration, the new settings are applied to the current active
session and to all future sessions (serial, telnet or SSH). Terminal configuration change does
not affect open concurrent sessions.
Procedure
1. Log on to ACLI to enter User EXEC mode.
2. At the command prompt, enter the following command:
The following table describes the parameters for the terminal command.
VariableValue
speed {2400|4800|9600|19200|38400}Sets the transmit and receive baud rates for the
terminal. You can set the speed to one of the five
options shown.
DEFAULT: 9600
length <1–132>Sets the length of the terminal display in characters.
RANGE: 1 to 132
DEFAULT: 24
width <1–132>Sets the width of the terminal display in characters.
RANGE: 1 to 132
DEFAULT: 79
BootP automatic IP configuration and MAC address
The switch supports the Bootstrap protocol (BootP). You can use BootP to retrieve an ASCII
configuration file name and configuration server address. With a properly configured BootP server,
the switch automatically learns its assigned IP address, its subnet mask, and the IP address of the
default router (default gateway).
The switch has a unique 48-bit hardware address, or MAC address, that is printed on a label on the
back panel. Use this MAC address when you configure the network BootP server to recognize the
switch BootP requests.
Whenever the switch is broadcasting BootP requests, the BootP process eventually times out if
a reply is not received. When the process times out, the BootP request mode automatically
changes to BootP or Default IP mode. To restart the BootP process, change the BootP request
mode to any of the following modes:
• Always
• Disabled
• Last
• Default-ip
Setting user access limits using ACLI
The administrator can use ACLI to limit user access by creating and maintaining passwords for web,
telnet, and console access. This is a two-step process that requires that you first create the
password and then enable it.
Setting the system user name and password using ACLI
Use the following procedure to configure the system user name and password for access through
the serial console port and Telnet. This procedure supports only one read-only and one read-write
user on the switch.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
username <username> <password> [<ro | rw>]
3. To set the username and password to the system default settings, enter the following
command:
default username [<ro | rw>]
Note:
After you configure the user name and password with the username command, you
can update the password without changing the username by using the cli password
command, the console interface, or EDM.
The following table describes the parameters for the cli password command.
VariableDefinition
read-only | read-writeModifies the read only password or the read/write
password.
<password>Specifies the password.
Important:
This parameter is not available when Password
Security is enabled, in which case the switch
prompts you to enter and confirm the new
password. For information about password
security, see Configuring Security on Avaya
Use the descriptions in the following table to configure the console switch password.
VariableDefinition
Web/Telnet Stack Password TypeSpecify the type of password to use. Values include:
• none—Disables the password
• Local Password—Use the locally-defined
password for serial console access
• RADIUS Authentication—Use RADIUS
authentication for serial console access
• TACACS Authentication—Use TACACS+
authentication, authorization and accounting (AAA)
services authentication for console access
Read-Only Stack PasswordSpecify the read-only password for stack or switch
access. The maximum length of the password is 15
characters.
Read-Write Stack PasswordSpecify the read-write password for stack or switch
access. The maximum length of the password is 15
characters.
Customizing the opening banner
You can customize the banner that appears when you connect to the switch. You can customize the
text that reads AVAYA. However you cannot customize the second line that reads Enter [Ctrl]+y to begin.
The Banner Control feature provides an option to specify the banner text. If you choose not to
display the banner, the system enters the ACLI command mode through the default command
interface. You do not have to press the Ctrl+y keys.
The Banner display that you select is used for subsequent console sessions. For executing the new
mode in the console, you must logout. For Telnet access, all subsequent sessions use the selected
mode.
Customizing the opening ACLI banner
Specifies the banner displayed at startup; either static or custom.
The Simple Network Time Protocol (SNTP) feature synchronizes the Universal Coordinated Time
(UTC) to an accuracy within 1 second. This feature adheres to the IEEE RFC 2030 (MIB is the
s5agent). With this feature, the system can obtain the time from any RFC 2030-compliant NTP/
SNTP server.
For more information on SNTP, see Configuring Systems on Avaya Ethernet Routing Switch 3500Series, NN47203–506.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. Enter the following command:
[no] sntp server <primary | secondary> address <A.B.C.D>
Variable definitions
Use the data in the following table to use the sntp server command.
VariableDefinition
<A.B.C.D>Specifies the IP address of the primary or secondary
NTP server in the format XXX.XXX.XXX.XXX.
Configuring local time zone
Configure the time zone to use an internal system clock to maintain accurate time. The time zone
data does not include daylight saving time changes. You must configure daylight saving time.
Note:
SNTP uses Universal Coordinated Time UTC for all time synchronizations so it is not affected
by different time zones.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
zoneSpecifies the acronym to be displayed when summer
time is in effect. If unspecified, defaults to the time
zone acronym.
RANGE: up to 4 characters
date {<day> <month> <year> <hh:mm>} {<day>
<month> <year> <hh:mm>}
offsetNumber of minutes to add during summer time
The first date specifies when summer time starts,
and the second date specifies when summer time
ends.
• day — day of the month (RANGE: 1 to 31)
• month — month (RANGE: first three letters by
name)
• hh:mm — time in military format (24–hour clock), in
hours and minutes
Important:
<day> <month> parameters can also be
entered in order: <month> <day>.
RANGE: —840 to 840
noDisables the daylight savings time feature
Specifying summer-time recurring dates
Specify the dates that recur during the summer-time clock every year. This procedure provides
flexibility for countries where the Daylight Savings Time is different than North America.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
The following figure provides a sample of the output of the clock summer-time recurring
command.
Switch(config)#clock summer-time recurring 1 tues Jun 12:01 3 sat Sep 23:57 1
Summer time recurring is set to:
start: 1st week of June on Tuesday at 12:01
2. At the command prompt, enter the following command:
show clock summer-time
Example
The following figure provides a sample of the output of the show clock summer-time
command.
switch(config)#show clock summer-time
Summer time recurring is set to:
start: on Tuesday in the 1st week of June at 12:01
end: on Saturday in the 3rd week of September at 23:59
Offset: 60 minutes.
Daylight saving time is disabled
Configuring a static route using ACLI
Create static routes to manually configure a path to destination IP address prefixes.
Before you begin
• Enable IP routing globally.
• Enable IP routing and configure an IP address on the VLANs to be routed.
Procedure
1. Log on to ACLI in Global Configuration command mode.
2. At the command prompt, enter the following command:
<dest-ip>Specifies the destination IP address for the route
being added.
DEFAULT:
0.0.0.0 is considered the default route.
<mask>Specifies the destination subnet mask for the route
being added.
<next-hop>Specifies the next hop IP address for the route being
added.
[<cost>]Specifies the weight, or cost, of the route being
added.
RANGE:
1–65535
[enable]Enables the specified static route.
[disable]Disables the specified static route.
[weight<cost>]Changes the weight, or cost, of an existing static
route.
RANGE:
1–65535
Enabling remote access
You can enable remote access for telnet, SSH (on SSH software images), SNMP, and webpage
access.
For more information, see Using ACLI and EDM on Avaya Ethernet Routing Switch 3500 Series,
NN47203-102 and Configuring Systems on Avaya Ethernet Routing Switch 3500 Series, NN47203–
506.
About this task
Use the following procedure to enable and configure remote access to the management features of
the switch.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. To enable telnet remote access, enter the following command:
3. To enable SSH remote access, enter the following command:
ssh
4. To enable SNMP remote access, enter the following command:
snmp-server enable
5. To enable webpage remote access, enter the following command:
web-server enable
Example
The following is an example of enabling telnet remote access:
Switch>enable
Switch#configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Switch(config)#telnet-access enable
Switch(config)#
Using telnet to log on to the device
Procedure
1. From a computer or terminal, start a telnet session:
telnet <IPv4_address>
where <IPv4_address> is the IP address of the switch. The stand-alone units use the default
IP address of 192.168.1.1 and the stacking units use the default IP address of 192.168.1.2 if
the switch does not obtain its IP address from another source.
2. Enter the user ID and password when prompted.
Enabling the web server management interface
The web server must be enabled to access Enterprise Device manager (EDM). If you do not want
EDM to be accessible on the device, disable the web server. By default, the web server is enabled.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
You can use EDM to configure and maintain your switch through a web-based graphical user
interface. You can monitor the switch through a web browser from anywhere on the network.
By default, you can access the web interface using Hypertext Transfer Protocol Secure (HTTPS)
only.
For more information about configuring the web server to respond to HTTPS only or to both HTTPS
and Hypertext Transfer Protocol (HTTP) client browser requests, see Configuring Security on AvayaEthernet Routing Switch 3500 Series, NN47203-504.
By default, the web interface uses a 15 minute time-out period. If no activity occurs for 15 minutes,
the system logs off the switch web interface, and you must reenter the password information.
To configure inactivity time-out, see Configuring Security on Avaya Ethernet Routing Switch 3500Series, NN47203-504.
Before you begin
• Ensure that the switch is running.
• Note the switch IP address.
• Ensure that the web server is enabled.
• Note the user name and password.
• Open one of the supported web browsers.
For more information about the supported browsers, see Using ACLI and EDM on AvayaEthernet Routing Switch 3500 Series, NN47203-102.
About this task
Use this procedure to access the switch through a web browser.
Procedure
1. Start your web browser.
2. Type the switch IP address as the URL in the Web address field.
After you change the configuration, you must save the changes. Save the configuration to a file to
retain the configuration settings.
Note:
File Transfer Protocol (FTP) and TFTP support both IPv4 and IPv6 addresses, with no
difference in functionality or configuration.
Before you begin
Enable the Trivial File Transfer Protocol (TFTP) on the switch.
About this task
Use this procedure to save the configuration.
Procedure
1. Enter Privileged EXEC mode:
enable
2. At the command prompt, enter the following command:
save config
Configuring system identification
About this task
You can configure system identification to specify the system name, contact person, and location of
the switch, and to add a trap receiver to the trap-receiver table.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. Enable the Simple Network Management Protocol (SNMP) server:
Use this procedure to configure the IP address and subnet mask for the switch or stack. You can
also use this procedure to select the boot mode for the next switch reboot.
Important:
When you change the IP address or subnet mask, you can lose connection to Telnet and the
Web. You also disable any new Telnet connection, and you must connect to the serial Console
port to configure a new IP address.
Note:
If you do not specify the stack or switch parameter, the system automatically modifies the stack
IP address when in stack mode and modifies the switch IP address when in standalone mode.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
ip address [switch|stack|unit<1–8>][<A.B.C.D>] [netmask <A.B.C.D>]
[default-gateway <A.B.C.D>]
Variable definitions
The following table describes the parameters for the ip address command.
Variable
A.B.C.DEnters the IP address or subnet mask of the switch
Value
in the format XXX.XXX.XXX.XXX; netmask is
optional.
Use this procedure to clear the existing IP address and subnet mask for the switch or stack or
another unit of a stack.
Important:
When you change the IP address or subnet mask, you can lose connection to Telnet and the
Web. You also disable any new Telnet connection, and you must connect to the serial Console
port to configure a new IP address.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
no ip address [switch|stack|unit<1–8>]
Configuring the IP address to the default value
The default value for the switch is 192.168.1.1 for Standalone Mode or 192.168.1.2 for Stacking
Mode.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
default ip address
Displaying IP address information
Use this procedure to display IP configurations, switch address, subnet mask, and gateway address.
Procedure
1. Log on to ACLI to enter User EXEC mode.
2. At the command prompt, enter the following command:
The following figure displays a sample output for the show ip address command.
Switch>show ip address
Configured In Use Last BootP/DHCP
------------- ------------- --------------Stack IP Address: 172.16.120.10 0.0.0.0
Switch IP Address: 172.16.120.12 172.16.120.12 0.0.0.0
Switch Subnet Mask: 255.255.255.0 255.255.255.0 0.0.0.0
Note:
The Router and DNS IP addresses are global, or common. Addresses and pools that do not
have Router and DNS addresses configured within them use these global addresses.
Changing subnet netmask value
The subnet mask is configured using procedure Configuring the IP address on page 40. Use this
procedure to change the subnet mask to the default value or clear the subnet mask.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
[default] [no] ip netmask
Variable definitions
The following table describes the parameters for the ip netmask command.
Use this procedure to configure the IP default gateway address for a switch, to change the IP default
gateway address to the default address, or to clear the IP default gateway address.
Important:
When you change the IP gateway address, you can lose connection to Telnet and the Web. You
also can disable any new Telnet connection required to connect to the serial Console port to
configure a new IP Gateway address.
Procedure
1. Enter Global Configuration mode:
enable
configure terminal
2. At the command prompt, enter the following command:
[no] [default] ip default-gateway <A.B.C.D>
Variable definitions
The following table describes the parameters for the ip default-gateway command.
Variable
<A.B.C.D>Enter the IP address of the default IP gateway in the
noClears the IP address of the default IP gateway. Sets
defaultSets the IP default gateway address to all zeros
Value
format XXX.XXX.XXX.XXX.
DEFAULT: 0.0.0.0.
Important:
When you change the IP gateway, you can lose
connection to Telnet and the Web. You can also
disable any new Telnet connection required to
connect to the serial Console port to configure a
new IP Gateway address.
This procedure is used to display the IP configuration, specifically BootP mode, switch or stack or
unit address, subnet mask, and gateway address. These parameters are displayed for what is
configured, what is in use, and the last BootP.
Procedure
1. Log on to ACLI to enter User EXEC mode.
2. At the command prompt, enter the following command:
show ip [bootp][default-gateway [address [switch | stack | unit <1–
8>]][dns]
If you do not enter any parameters, the show ip command displays all IP-related
configuration information.
Example
The following figure displays a sample output of the show ip command.
Switch>show ip
Bootp/DHCP Mode: BootP Or Default IP
You can ping a device to test the connection between a switch and another network device. After
you ping a device, the switch sends an Internet Control Message Protocol (ICMP) packet to the
target device. If the device receives the packet, it sends a ping reply. After the switch receives the
reply, a message appears that indicates traffic can reach the specified IP address. If the switch does
not receive a reply, the message indicates the address does not respond.
Before you begin
The local IP address must be configured before issuing the ping command.
Procedure
1. Log on to ACLI to enter User EXEC mode.
2. At the command prompt, enter the following command:
ping <IP_address>
where <IP_address> is an IPv4 or IPv6 address.
Example
The following figure shows a sample ping response.
Switch>ping 120.16.125.10
Host is reachable
Variable definitions
The following table describes the parameters for the ping command.
Variable
<A.B.C.D > | <dns_host_name> | <WORD>Specifies the IP address, DNS host name, or IPv6
datasize<64–4096>Specifies the size of the ICMP packet to be sent. The
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.
Documentation
See Documentation Reference for Avaya Ethernet Routing Switch 3500 Series, NN47203-101 for a
list of the documentation for this product.
For more information about new features of the switch and important information about the latest
release, see Release Notes for Avaya Ethernet Routing Switch 3500 Series, NN47203-400.
For more information about how to configure security, see Configuring Security on Avaya EthernetRouting Switch 3500 Series, NN47203-504.
For the current documentation, see the Avaya Support website: www.avaya.com/support.
Training
Ongoing product training is available. For more information or to register, see http://avaya-
learning.com/.
Enter the course code in the Search field and click Go to search for the course.
Course codeCourse title
8D00020EStackable ERS and VSP Products Virtual Campus Offering
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya
products.
About this task
Videos are available on the Avaya Support website, listed under the video document type, and on
the Avaya-run channel on YouTube.
Procedure
• To find videos on the Avaya Support website, go to http://support.avaya.com and perform one
of the following actions:
- In Search, type Avaya Mentor Videos to see a list of the available videos.
- In Search, type the product name. On the Search Results page, select Video in the
Content Type column on the left.
• To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and
perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific product or
topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos posted
on the website.
Note:
Videos are not available for all products.
Searching a documentation collection
On the Avaya Support website, you can download the documentation library for a specific product
and software release to perform searches across an entire document collection. For example, you
can perform a single, simultaneous search across the collection to quickly find all occurrences of a
particular feature. Use this procedure to perform an index search of your documentation collection.
Before you begin
• Download the documentation collection zip file to your local computer.
• You must have Adobe Acrobat or Adobe Reader installed on your computer.
Procedure
1. Extract the document collection zip file into a folder.
2. Navigate to the folder that contains the extracted files and open the file named
3. In the Search dialog box, select the option In the index named<product_name_release>.pdx.
4. Enter a search word or phrase.
5. Select any of the following to narrow your search:
• Whole Words Only
• Case-Sensitive
• Include Bookmarks
• Include Comments
6. Click Search.
The search results show the number of documents and instances found. You can sort the
search results by Relevance Ranking, Date Modified, Filename, or Location. The default is
Relevance Ranking.
Subscribing to e-notifications
Subscribe to e-notifications to receive an email notification when documents are added to or
changed on the Avaya Support website.
About this task
You can subscribe to different types of general notifications, for example, Product Correction
Notices (PCN), which apply to any product or a specific product. You can also subscribe to specific
types of documentation for a specific product, for example, Application & Technical Notes for Virtual
Services Platform 7000.
Procedure
1. In an Internet browser, go to
2. Type your username and password, and then click Login.
3. Under My Information, select SSO login Profile.
4. Click E-NOTIFICATIONS.
5. In the GENERAL NOTIFICATIONS area, select the required documentation types, and then
click UPDATE.