Avaya 3400 User Manual

Avaya 3400 Series Wireless Telephone

User Guide

555-301-701

Part Number 72-8035-01

Issue 2

July 2005

Avaya 3400 Series Wireless Telephone User Guide

All Rights Reserved, Printed in U.S.A.

Notice

All efforts were made to ensure that the information in this book was complete and accurate at the time of printing. However,
information is subject to change.

Avaya Web Page
The world wide web home page for Avaya is: http://www.avaya.com

Preventing Toll Fraud

Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party. For example, a person who is not a
corporate employee, agent, subcontractor, or working on your company’s behalf. Be aware that there is a risk of toll fraud associated
with your system. If toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call the Technical Service
Center’s Toll Fraud Intervention Hotline at 1.800.643.2353.

Providing Telecommunications Security
Telecommunications security of voice, data, and/or video communications is the prevention of any type of intrusion to, that is, either
unauthorized or malicious access to or use of, your company’s telecommunications equipment by some party.

Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that
could be accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or a person working on your company’s behalf.
Whereas, a “malicious party” is Anyone, including someone who may be otherwise authorized, who accesses your tele­communications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-,
or packet-based) equipment or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll-facility access)

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but apparently innocuous, tam pering)

• Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there could be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also
realize that, if such an intrusion should occur, it could result in a variety of losses to your company, including but not limited to,
human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Your Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system
administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge
and resources from a variety of sources including but not limited to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/software-based security tools

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your:

• Avaya provided telecommunications systems and their interfaces

• Avaya provided software applications, as well as their underlying hardware/ software platforms and interfaces

• Any other equipment networked to your Avaya products

Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and,
if not installed and used in accordance with the instructions, could cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.

Industry Canada (IC) Interference Information
This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of
Industry Canada.

Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la
class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada.

European Union Declaration of Conformity
The “CE” mark affixed to the equipment means that it conforms to the referenced European Union (EU) Directives listed below:

EMC Directive 89/336/EEC
Low-Voltage Directive 73/23/EEC

© 2005, Avaya Inc.

For more information on standards compliance, contact your local distributor.

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Avaya 3400 Series Wireless Telephone User Guide

Table of Contents

The Avaya Wireless Telephone Model 3420 4
The Avaya Wireless Telephone Model 3410 5
Overview 6

Status Indicators 6
Quick Start Guide 6

Operating Instructions 7

Basic Operation 7
The Wireless Telephone Headset 8
Setting User Preferences 9
Menu Navigation 9
Menu Options 9

Wireless Telephone Accessories 10

Battery Packs 10
Dual Charger 11
Quick Charger 13
Quad Charger 15
Important Notes about Chargers and Battery Packs 17

General Care of the Wireless Telephone and Chargers 18
Tips For Use 19

RECOMMENDATIONS 19

Regulatory Information 20

NOTE CONCERNING THE WIRELESS TELEPHONES: 20
RADIO FREQUENCY (RF) INFORMATION: 20
OPERATIONAL WARNINGS: 20
ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY: 21
INTERNATIONAL CERTIFICATIONS: 22

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Avaya 3400 Series Wireless Telephone User Guide

The Avaya Wireless Telephone Model 3420

The 3420 Wireless Telephone (WT) supports a broad range of enterprise applications and is
ideally suited for the general office, finance or hospitality environments. This compact
handset offers a rich set of features including a high-resolution graphic display, menu-driven
functions and messaging capability – all within a lightweight ergonomic design. A full set of
accessories is available including headsets, chargers and carrying cases.

The 3420 WT features a taupe-colored face and a backlit keypad and display. The handsets
also include a vibrating ring option, which is ideal for both noisier, industrial and also
quieter, healing environments. In addition, Avaya now offers a Quad Charger, which
simultaneously charges four Battery Packs. The Quad Charger is an excellent solution for 24­hour shift operations where Wireless Telephones remain in operation around-the-clock.
Additionally, a new liquid damage warranty upgrade is being offered simultaneously with the
new handset.

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Avaya 3400 Series Wireless Telephone User Guide

The Avaya Wireless Telephone Model 3410

The 3410 Wireless Telephone supports a broad range of enterprise applications and is ideally
suited for the general office, finance or hospitality environments. This compact handset
offers a rich set of features including a high-resolution graphic display, menu-driven
functions and messaging capability – all within a lightweight ergonomic design. A full set of
accessories is available including headsets, chargers and carrying cases.

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Avaya 3400 Series Wireless Telephone User Guide

Overview

Your Avaya Wireless Telephone is a state of the art communication
device that utilizes radio wave technology to send and receive voice
transmissions. It is designed to operate like the familiar cell phone.
However, the Wireless Telephone uses the private telephone system
installed in your facility and will not operate outside the area reached
by this system.

Registered model numbers

Customer support hotline

Status Indicators

NO SVC

BATT

MSG

The following guide is meant to provide general information about
your Wireless Telephone. Contact your system administrator for
additional information on how your Wireless Telephone functions
within your telephone system.

This document covers registered model numbers:
3410, 3420

Avaya wants you to have a successful installation. If you have
questions please contact Avaya Technical Support at 1 800 242-
2121 (USA only) or your local authorized Avaya dealer.

The Wireless Telephone cannot receive or place calls. You may be
outside of the coverage area. Walk back into the covered area.

Your Battery Pack charge is low. You will also hear a beep in the
earpiece. Your Battery Pack needs to be recharged.

You have a voice mail message.

Quick Start Guide

Power on

Power off

Answer call

Hang up

Place call

Select line

Adjust volume during call

Put call on hold

Mute/Unmute microphone

Press and hold PWR until double chirp, then
release

Press and hold PWR until single chirp, then
release

Press START

Press END

Press START, dial number

Press START then press LINE , then select line
number (

Press VOL while you are talking to toggle
between base volume level and a louder volume
level

Press HOLD

Press FCN then 1

1-9)

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Avaya 3400 Series Wireless Telephone User Guide

Operating Instructions

Basic Operation

Turn the Wireless Telephone on

Turn the Wireless Telephone off

Place a call

Mute microphone

Answer a call

Access telephone system

features

Change volume

Press the
chirp. Your extension will display. The
briefly. When it goes out, you are ready to make and receive calls.

Press the
chirp.

If you accidentally turn your Wireless Telephone off during a
conversation, you can restore your conversation by pressing the

PWR key and then the START key, provided the person you are

talking to has not hung up.
Press the

calls with the Wireless Telephone exactly as with your desk phone.
Your telephone system may require you to select a line by pressing
the

To hang up when you’ve finished the call, press the

Do not use the
Wireless Telephone off and you will not receive calls until you turn
the Wireless Telephone back on.

To mute the microphone so you can hear but won’t be heard, press

FCN then press 1. MUTED appears on the Wireless Telephone

display. Press

The Wireless Telephone will ring or vibrate to alert you.
Additionally, a line indicator on the display may flash, and the
display may show information about the call, such as caller’s name
and extension.

To answer a call, press the
ear.

If you are on a call and hear subdued ringing, a call is coming in on
a second line. To answer this call, put your first call on hold and
press the line key then the line number of the second call.

To access the features of your telephone system from the Wireless
Telephone, press
available features. Press the key(s) for the desired feature, or press

FCN again to display more options. Select EXIT MENUS to exit.

If your telephone system supports softkeys, pressing
access to softkey functions. You will need to press
display the feature menu.

Because softkey and system features vary, your system administrator
will explain them for your telephone system.

The Wireless Telephone has two volume levels, low and high. Set
the low volume level by pressing
keypad to select a level from
is automatically set two levels higher than low volume. Toggle
between high and low volume by pressing the
call.

PWR key for about one second. You will hear a double

NO SVC message will display

PWR key for about one second. You will hear a single

START key, wait for dial tone, then dial the number. Dial

LINE key, followed by a line number.

END key.

PWR key to end a call, because that will turn your

FCN then 1 again to restore voice pickup.

START key and hold the earpiece to your

FCN anytime while in a call to display a menu of

FCN provides

FCN twice to

FCN until VOLUME displays. Use

1 (softest) to 8 (loudest). High volume

VOL key while in a

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Avaya 3400 Series Wireless Telephone User Guide

Backlight

(3420 only)

The backlight comes on when any key is pressed or when there is an
incoming call and stays on for ten seconds. It turns off after ten
seconds if another key is not pressed within that period.

The Wireless Telephone Headset

Ringing with headset

Answer a call

Low headset volume

Avaya offers optional headsets for use in noisy environments or if
you need to have your hands free while talking on the Wireless
Telephone.

To use the headset, simply plug it into the jack on the side of the
Wireless Telephone. The headset is specially designed to work
properly with the Wireless Telephone. We do not recommend using
other headsets.

To hear ringing through a headset, the ring type must be set to

SOFT.

To answer a call when your headset is plugged in, press any key
except

The speaker volume level can be adjusted separately for headset use.
Plug the headset in and press
keypad to enter a volume level from
sets the low volume. High volume is automatically set two levels
higher than low volume. Toggle between high and low volume by
pressing the

PWR or END.

FCN until VOLUME displays. Use the

1 (softest) to 8 (highest). This

VOL key while in a call.

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Avaya 3400 Series Wireless Telephone User Guide

Setting User Preferences

When the Wireless Telephone is in standby mode (on but not in use),
press and briefly hold

FCN to display the Standby menu which allows

you to set user options. Check with your system administrator for
specific features supported by your Wireless Telephone.

Menu Navigation

Menu Options

High noise mode

Press

Press

Press

Press

Press

Volume level

Ring type

Extension

Language

Right arrow to display next menu item.

Left arrow to display previous menu item.

Zero to select or change item.

FCN

END

to return to previous menu level.

to exit menus.

Sets audio volume level.
Use keypad to select a level from

1 (softest) to 8 (loudest).

Select Ring type to set the standard ring on the Wireless Telephone.

Normal is factory default. Vibrator ring works only if your Wireless

Telephone has the optional vibrating ringer.

Auxiliary Ring is used only by external applications.

Press

0 to select desired ring type. The ring type currently set

displays with an asterisk.

Adjusts the Wireless Telephone to account for background noise.

Select an option that describes the noise in your environment.

Sets extension number associated with your Wireless Telephone.

Use keypad to enter extension number.

Sets the default language for Wireless Telephone menus.

Select the language to be used with your Wireless Telephone.

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Avaya 3400 Series Wireless Telephone User Guide

Wireless Telephone Accessories

Battery Packs

Overview

Indications of low battery

Caution:

Battery Pack removal and

replacement

The Wireless Telephone will need to have its Battery Pack
recharged periodically. The Nickel Metal Hydride (NiMH)
rechargeable Wireless Telephone Battery Pack gives you four hours
of talk time or 80 hours of stand-by time. Stand-by time is when the
phone is turned on, but you are not using it.

The Wireless Telephone also supports a Nickel-Cadmium (NiCd)
Battery Pack, which supports two hours talk time and 40 hours
stand-by.

The Wireless Telephone will notify you when the charge on the
Battery Pack becomes low. If the Wireless Telephone is in use, the

BATT message will display and you will hear a soft beep through the

earpiece every six seconds. You have two minutes to complete the
call or change the Battery Pack.

The Battery Pack can be changed while the call is still in progress.
Do not press
replace with a charged Battery Pack, press

START to resume the call in progress.

If the Wireless Telephone is idle, you will hear a brief modulated
ring signal and the Low Battery message will display. Your Wireless
Telephone will not operate until you replace the Battery Pack.

Depending on the charging equipment you have purchased, you will
either place the Wireless Telephone in a Charging Stand to charge
the Battery Pack, or you will remove the Pack from the Wireless
Telephone and install it in the Charger.

Take care not to short the battery contacts on the Battery Pack with
metal objects such as coins, keys or paper clips. Shorting the
contacts can cause permanent damage.

To remove the Battery Pack, press down on the oval button above
the Battery Pack on the back of the Wireless Telephone. Slide the
Pack toward the bottom of the Wireless Telephone until it stops,
then lift up.

To replace the Battery Pack, first properly align the top of the
Battery Pack with the arrows on the label on the back of the
Wireless Telephone. Gently press and slide the Pack toward the top
of the Wireless Telephone until it snaps into place. You should not
have to force it against the Wireless Telephone.

END. Quickly remove the discharged Battery Pack and

PWR, and then press

Important:

Only use Avaya Battery Packs with Avaya Wireless Telephones.

Do not dip the Battery Pack in water or throw into fire.

Do not throw away the Battery Pack with your domestic waste.
Take used Battery Packs to an appropriate collection point for
recycling or send them back to your supplier or servicing agent.

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Avaya 3400 Series Wireless Telephone User Guide

Dual Charger

In Dual Charger

3410 Wireless Telephone

Overview

Power supply

The Dual Charger is a two-slot desktop charger designed to charge
the Battery Pack. The handset is placed in the front compartment
and a single spare Battery Pack may be placed in the rear slot. Either
slot can be chosen to take priority (the first Battery Pack placed into
either slot is charged first) so that the handset is always ready for
use. Full charging is accomplished in approximately two hours for
each Battery Pack. The Dual Charger will only charge Nickel Metal
Hydride (NiMH) Battery Packs; this charger will not charge Nickel­Cadmium (NiCd) Battery Packs.

The Dual Charger will only successfully charge NiMH Battery Packs
with a YELLOW label on the handset contact side. Older Battery
Packs with a GREEN label will not charge in the Dual Charger. If
the indicator light is flashing with a Battery Pack or handset in the
slot, check to make sure the Battery Pack has a YELLOW label.

Four different models of the power supply for the Dual Charger are
available for regional power requirements. The correct power
supply must be ordered separately when the charger is ordered. If
any questions arise, please contact your service representative.

Set up the Dual Charger by placing it on a flat, horizontal surface in
order to ensure proper contact with the Battery Pack contacts.
Connect the power supply to the charger and plug the power supply
into an appropriate wall outlet. The LEDs will light only when a
handset or Battery Pack is inserted into the slots.

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Avaya 3400 Series Wireless Telephone User Guide

Operation

The user must end any call in progress by pressing the

END key on

the handset before placing the handset into the charger. The call
will not automatically terminate when the handset is placed in the
charger. The Battery Pack and handset will only fit into the charger
compartments one way. The handset should be inserted into the
front slot, facing forward. The Battery Pack alone should be
inserted into the rear slot with the side that attaches to the handset
facing to the rear. See the cover photo for the correct orientation.
Correct placement has been achieved when the charging light is
activated. Incorrect placement will not activate the charging light.

Indicator lights

The Dual Charger is designed to charge one Battery Pack at a time.
Each charging slot has a red light that indicates its current mode.
The charging lights have the following characteristics: When both a
Battery Pack and a handset are present at the same time, the first
one placed into the charger will begin charging. When it is fully
charged, the second Battery Pack will charge. When the LED
indicator light turns off, the charger is finished charging the Battery
Pack in its slot, indicating that the Battery Pack is ready for use. The
Dual Charger will recharge a single NiMH Battery Pack or a single
handset in two hours.

Indication Light Charging Characteristic

Solid On Charging.

Solid Dim Waiting to charge. Battery Pack in other

slot is charging.

Off Done charging, empty slot or unit is not

powered.

Flash Error. Battery Pack not charging. Try

again or replace Battery Pack.

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Avaya 3400 Series Wireless Telephone User Guide

Quick Charger

Quick Charger
and power supply

Overview

Power supply

LED status indicators

The Quick Charger holds a single Battery Pack and can charge it in
approximately one hour.

Four different models of the power supply for the Quick Charger are
available for regional power requirements. The correct power supply
must be ordered separately when the charger is ordered. If any
questions arise, please contact your service representative.

Set up the Quick Charger by plugging the power supply into the
Quick Charger and into an appropriate wall outlet.

A solid red LED above the empty charger slot indicates that the slot
is idle and ready for use. If the LED does not light, check the power
supply and plug connection to the charger. If the charger appears to
be plugged in correctly, make sure the wall outlet has power.

Position the Battery Pack in the charging slot by aligning the top of
the Battery Pack with the tracks on the charging slot then gently
sliding the Battery Pack upward onto the charging slot. While the
Battery Pack is in the charging slot, the LED above the slot will
indicate the status of the charging process and/or the Battery Pack.

Solid Green—the Battery Pack is charging. The Quick Charger takes
60-90 minutes to fully charge a Battery Pack. If the NiMH Battery
Pack is hot or cold when placed in the charger, it may take longer to
charge.

Flashing green—the Battery Pack is fully charged and ready for use.
You may leave a fully charged Battery Pack in the Quick Charger.
However, if you remove a fully charged Battery Pack then replace it
in the charger, the charger LED will be solid green until the charger
determines that this Battery Pack is fully charged. It may take a few
minutes to give the flashing green indication.

Solid red or flashing red—the Battery Pack in the charging slot is no
longer capable of retaining a charge and is not usable. If the Battery
Pack will not charge, do not continue to charge the Battery Pack.
Dispose of it properly and do not attempt to use it in the handset.
Do not attempt to open or repair a defective Battery Pack.

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Avaya 3400 Series Wireless Telephone User Guide

Flashing red/green—there is a problem with either the Battery Pack
or Quick Charger. It may mean the Battery Pack being charged is too
hot or too cold. Allow the Battery Pack to stabilize at room
temperature and try again. If the Battery Pack will not charge, do not
continue to charge the Battery Pack. Dispose of it properly and do
not attempt to use it in the handset. Do not attempt to open or
repair a defective Battery Pack. If several different Battery Packs
cause the charger to show a flashing red or red/green LED, the
charger may not be working properly. To verify this, substitute
another Quick Charger and repeat the operation that caused the
failure. If the same Battery Pack lights a green LED when inserted in
a different charger, the Quick Charger is faulty. Contact your service
representative for assistance.

Flashing yellow—the Quick Charger is testing and conditioning the
Battery Pack. This test/condition mode is automatically started every
11th cycle of the charger. Testing the NiCd standard Battery Pack
takes approximately four hours; testing the NiMH high- capacity
Battery Pack takes approximately eight to ten hours. To manually
start the test, press the MODE button. To stop the test, press the
MODE button. However, it is highly recommended that the test be
allowed to complete.

Battery Pack bins

If a handset is to be used during the recharging cycle, fully charged
Battery Packs must always be available. Therefore, it is
recommended that a bin is available to collect discharged Battery
Packs and a second bin for charged Battery Packs. Users can quickly
replace their discharged Battery Pack with a charged one. An
assigned person can recharge the Battery Packs and move them to
the charged bin as they are recharged. It is also recommended that
the bins be non-metallic and clearly labeled to identify whether they
are intended for charged or discharged Battery Packs.

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Avaya 3400 Series Wireless Telephone User Guide

Quad Charger

Quad Charger

(shown with two empty charging bays)

Overview

Power supply

LED status indicators

The Quad Charger is designed to simultaneously charge four
NiMH (Nickel Metal Hydride) Battery Packs. The Quad Charger is
only authorized for use in the U.S. and Canada.

The Quad Charger may be mounted on a horizontal or vertical
surface.

Set up the Quad Charger by plugging the power supply into the
Quad Charger and into an appropriate wall outlet.

A solid red LED above an empty charger slot indicates that the slot
is idle and ready for use. If the LEDs do not light, check the power
supply and plug connection to the charger. If the charger appears to
be plugged in correctly, make sure the wall outlet has power.

Position the Battery Pack in a charging slot by aligning the top of
the Battery Pack with the tracks on the charging slot then gently
sliding the Battery Pack upward onto the charging slot. While the
Battery Pack is in the charging slot, the LED above the slot will
indicate the status of the charging process and/or the Battery Pack.

Solid Green—the Battery Pack is charging. The Quad Charger takes
60-90 minutes to fully charge a Battery Pack. If the NiMH Battery
Pack is hot or cold when placed in the charger, it may take longer to
charge.

Flashing green—the Battery Pack is fully charged and ready for use.
You may leave a fully charged Battery Pack in the Quad Charger.
However, if you remove a fully charged Battery Pack then replace it
in the charger, the charger LED will be solid green until the charger
determines that this Battery Pack is fully charged. It may take a few
minutes to give the flashing green indication.

Solid red or flashing red—the Battery Pack in the charger is no
longer capable of retaining a charge and is not usable. If the Battery
Pack will not charge, do not continue to charge the Battery Pack.
Dispose of it properly and do not attempt to use it in the Wireless
Telephone. Do not attempt to open or repair a defective Battery
Pack.

Flashing red/green—there is a problem with either the Battery Pack
or charger. It may mean the Battery Pack being charged is too hot
or too cold. Allow the Battery Pack to stabilize at room temperature

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Avaya 3400 Series Wireless Telephone User Guide

and try again. If the Battery Pack will not charge, do not continue to
charge the Battery Pack. Dispose of it properly and do not attempt
to use it in the Wireless Telephone. Do not attempt to open or
repair a defective Battery Pack. If several different Battery Packs
cause the charger to show a flashing red or red/green LED, the
charger may not be working properly. To verify this, check the
Battery Pack in a different slot or substitute another charger and
repeat the operation that caused the failure. If the same Battery
Pack lights a green LED when inserted in a different slot or
charger, the first charger is faulty. Contact your service
representative for assistance.

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Avaya 3400 Series Wireless Telephone User Guide

Important Notes about Chargers and Battery Packs

Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do
not expose them to freezing temperatures or direct sunlight.

Do not place anything in the charger other than the Wireless
Telephone. You might damage the contacts. Bent contacts can keep
the Wireless Telephone from charging.

It is normal for the Battery Pack to become warm when charging.

Only use Avaya Battery Packs with Avaya chargers.

Never use non-Avaya charging units as they could damage the
Battery Pack.

Only use the original plug-in power adapter for the chargers.

Do not dip the Battery Pack in water or throw into fire.

Do not throw away the Battery Pack with your domestic waste.
Take used Battery Packs to an appropriate collection point for
recycling or send them back to your supplier or servicing agent.

Replacement Battery Packs are available from your supplier or
servicing agent.

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Avaya 3400 Series Wireless Telephone User Guide

General Care of the Wireless Telephone and Chargers

Do not drop

Do not disassemble

Cleaning tips

Headset cleaning

This section applies to all Wireless Telephones and all chargers.

Avoid dropping the Wireless Telephone or knocking it against hard
surfaces. Carrying the Wireless Telephone in a holster or carrying
case will help to protect it.

There are no serviceable parts in the Wireless Telephone or
chargers. You should not open the Wireless Telephone case nor
disassemble the chargers. Doing so will void your warranty.

Turn off the Wireless Telephone before you clean it. Never
immerse in water. Clean the exterior surfaces, including the
charging contacts, with a cloth that has been slightly moistened with
water. Take care not to exert undue pressure on charger electrical
contacts while wiping.

Wiping the handset surface with a water-dampened cloth or paper
towel will remove most films or residues. If the soiling is too
stubborn for plain water, a mild detergent solution may be used. Be
sure to wipe away any detergent residue with a clean water­dampened cloth.

The Wireless Telephone may be cleaned with any general-purpose
household glass and surface-type cleaner. DO NOT SPRAY THE
HANDSET DIRECTLY!

Pre-treated cloths such as used for eyeglasses or cameras may be
used to clean the handset. Pre-moistened towelettes may also be
used to clean the handset, however, avoid those containing lanolin
or aloe as it will leave a slippery residue.

The surface of the handset may be cleaned occasionally with
disinfectants used for general cleaning in a medical environment.
Isopropyl alcohol may be used occasionally applied by a damp cloth
or paper towel. When using alcohol, do not rub the keypad
characters vigorously. Doing so will significantly degrade legibility.

Do not use furniture polishes, waxes or plasticizer-based cleaner
(Armor All™, etc.)

Do not use lanolin, aloe, glycerin or other skin care type products.

Do not apply any solvent such as acetone, mineral spirits etc.

Do not directly spray or immerse the handset.

Should the headset connector become dirty, a scratchy or
intermittent signal may be experienced. To clean the connector, dip
the non-padded end of either a wooden or paper handled cotton
swab in isopropyl alcohol. Gently insert in the connector and twist,
repeating several times. If available, blow compressed air into the
connector to clear debris.

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Avaya 3400 Series Wireless Telephone User Guide

Tips For Use

• Before you use the Wireless Telephone, the Battery Pack

must be charged.

• You can only use the Wireless Telephone with your

facility’s telephone system. It is not a public cellular
handset.

• Keep the Wireless Telephone away from your ear when

it is ringing.

• The microphone is below the LINE key. This is a

sensitive microphone that works well when the Wireless
Telephone is correctly positioned on your ear. There is
no need to speak directly into the microphone, but do
not cover it with your hand or cheek when talking.

• The LCD panel displays information about the status of

your Wireless Telephone and prompts you about
features.

• If the Battery Pack is low, you will hear a soft beep and

see the

BATT message in the display.

• Improper disposal of Battery Packs can damage the

environment. Dispose of batteries properly.

• To protect the Wireless Telephone, use a carrying case.

RECOMMENDATIONS

WARNING Changes or modifications to this equipment not approved by Avaya Corporation may cause this
equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

WARNING Avaya products contain no user-serviceable parts inside. Refer servicing to qualified service
personnel.

Handset Operation Normal Position: Hold the handset as you would any other telephone,
with the earpiece to your ear and speak into the microphone. The internal antenna is then
positioned properly.

It is recommended that standard acceptance procedures be followed
prior to operating this equipment in proximity of life-support
systems.

To minimize risk of interference, pacemaker users should not carry
the Wireless Telephone next to the pacemaker.

Earpiece may retain magnetic objects.

Operation of the Wireless Telephone may produce an audible noise
noticeable to hearing aid users. It is recommended that a hearing aid
compatible headset be used by hearing aid users.

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Avaya 3400 Series Wireless Telephone User Guide

Regulatory Information

NOTE CONCERNING THE WIRELESS TELEPHONES:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

RADIO FREQUENCY (RF) INFORMATION:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

OPERATIONAL WARNINGS:

For Vehicles Equipped with an Air Bag: Do not place a portable radio product in the area over the air bag
or in the air bag deployment area. An air bag inflates with great force. If a portable radio is placed in the air bag
deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious
injury to occupants of the vehicle.

Potentially Explosive Atmospheres: Turn off your radio product, prior to entering any area with a
potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas (for
example, Factory Mutual Approved). Do not remove, install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

The areas with potentially explosive atmospheres referred to above include fueling areas
such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the
air contains chemicals or particles, such as grain, dust or metal powders, and any other area
where you would normally be advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.

Batteries: All batteries can cause property damage and/or bodily injury, such as burns if a conductive material
such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly
when placing it inside a pocket, purse, or other container with metal objects.

Cleaning and Drying Considerations Using a leather carry case may help protect the surfaces and help
prevent liquids (e.g., rain) from entering into the interior of the radio product. This product is not waterproof,
and exposing the unit to liquids may result in permanent damage to the unit.

If your Wireless Telephone interior gets wet, then do not try to accelerate drying with the use of an oven or a
dryer as this will damage the Wireless Telephone and void the warranty. Instead, do the following: 1.
Immediately power off the Wireless Telephone. 2. Remove Battery Pack from Wireless Telephone. 3. Shake
excess liquid from the Wireless Telephone. 4. Place the Wireless Telephone and Battery Pack in an area that is
at room temperature and has good airflow. 5. Let the Wireless Telephone and Battery Pack dry for 72 hours
before reconnecting the Battery Pack and/or powering on the Wireless Telephone. If the Wireless Telephone
does not work after following the steps listed above, contact your dealer for servicing information.

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Avaya 3400 Series Wireless Telephone User Guide

ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY:

Nearly every electronic device is susceptible to electromagnetic interference (EMI) if
inadequately shielded, designed or otherwise configured for electromagnetic compatibility.



Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where
posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external
RF energy.

Medical Devices

Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm)

be maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with the
independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers should:

• ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio

product is turned ON.

• Not carry the radio product in a breast pocket.

• Use the ear opposite the pacemaker to minimize the potential for interference.

• Turn the radio product OFF immediately if you have any reason to suspect that interference is taking

place.

Hearing Aids

Some digital wireless radio products may interfere with some hearing aids. In the event of such interference,
you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is
adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this
information.

Use While Driving

Campus installations and warehouse facilities that use vehicles such as forklifts or golf carts should abide by
these guidelines when using wireless telephones:

• Give full attention to driving and to the road, aisle, or path.

• Use hands-free operation, if available.

• Pull off the road, aisle, or path and park before making or answering a call if driving conditions so require.

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Avaya 3400 Series Wireless Telephone User Guide

INTERNATIONAL CERTIFICATIONS:

Canada

2128-K1374

United States

IEC 60950

United States

Part 15, part 68

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