Avaya 3400 User Manual
Avaya 3400 Series Wireless Telephone
User Guide
555-301-701
Part Number 72-8035-01
Issue 2
July 2005
Avaya 3400 Series Wireless Telephone User Guide
All Rights Reserved, Printed in U.S.A.
Notice
All efforts were made to ensure that the information in this book was complete and accurate at the time of printing. However,
information is subject to change.
Avaya Web Page
The world wide web home page for Avaya is: http://www.avaya.com
Preventing Toll Fraud
Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party. For example, a person who is not a
corporate employee, agent, subcontractor, or working on your company’s behalf. Be aware that there is a risk of toll fraud associated
with your system. If toll fraud occurs, it can result in substantial additional charges for your telecommunications services.
Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call the Technical Service
Center’s Toll Fraud Intervention Hotline at 1.800.643.2353.
Providing Telecommunications Security
Telecommunications security of voice, data, and/or video communications is the prevention of any type of intrusion to, that is, either
unauthorized or malicious access to or use of, your company’s telecommunications equipment by some party.
Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that
could be accessed via this Avaya product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or a person working on your company’s behalf.
Whereas, a “malicious party” is Anyone, including someone who may be otherwise authorized, who accesses your telecommunications equipment with either malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-,
or packet-based) equipment or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll-facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tam pering)
• Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)
Be aware that there could be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also
realize that, if such an intrusion should occur, it could result in a variety of losses to your company, including but not limited to,
human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).
Your Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system
administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge
and resources from a variety of sources including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your:
• Avaya provided telecommunications systems and their interfaces
• Avaya provided software applications, as well as their underlying hardware/ software platforms and interfaces
• Any other equipment networked to your Avaya products
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and,
if not installed and used in accordance with the instructions, could cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.
Industry Canada (IC) Interference Information
This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of
Industry Canada.
Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la
class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada.
European Union Declaration of Conformity
The “CE” mark affixed to the equipment means that it conforms to the referenced European Union (EU) Directives listed below:
EMC Directive 89/336/EEC
Low-Voltage Directive 73/23/EEC
© 2005, Avaya Inc.
For more information on standards compliance, contact your local distributor.
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Avaya 3400 Series Wireless Telephone User Guide
Table of Contents
The Avaya Wireless Telephone Model 3420 4
The Avaya Wireless Telephone Model 3410 5
Overview 6
Status Indicators 6
Quick Start Guide 6
Operating Instructions 7
Basic Operation 7
The Wireless Telephone Headset 8
Setting User Preferences 9
Menu Navigation 9
Menu Options 9
Wireless Telephone Accessories 10
Battery Packs 10
Dual Charger 11
Quick Charger 13
Quad Charger 15
Important Notes about Chargers and Battery Packs 17
General Care of the Wireless Telephone and Chargers 18
Tips For Use 19
RECOMMENDATIONS 19
Regulatory Information 20
NOTE CONCERNING THE WIRELESS TELEPHONES: 20
RADIO FREQUENCY (RF) INFORMATION: 20
OPERATIONAL WARNINGS: 20
ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY: 21
INTERNATIONAL CERTIFICATIONS: 22
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Avaya 3400 Series Wireless Telephone User Guide
The Avaya Wireless Telephone Model 3420
The 3420 Wireless Telephone (WT) supports a broad range of enterprise applications and is
ideally suited for the general office, finance or hospitality environments. This compact
handset offers a rich set of features including a high-resolution graphic display, menu-driven
functions and messaging capability – all within a lightweight ergonomic design. A full set of
accessories is available including headsets, chargers and carrying cases.
The 3420 WT features a taupe-colored face and a backlit keypad and display. The handsets
also include a vibrating ring option, which is ideal for both noisier, industrial and also
quieter, healing environments. In addition, Avaya now offers a Quad Charger, which
simultaneously charges four Battery Packs. The Quad Charger is an excellent solution for 24hour shift operations where Wireless Telephones remain in operation around-the-clock.
Additionally, a new liquid damage warranty upgrade is being offered simultaneously with the
new handset.
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Avaya 3400 Series Wireless Telephone User Guide
The Avaya Wireless Telephone Model 3410
The 3410 Wireless Telephone supports a broad range of enterprise applications and is ideally
suited for the general office, finance or hospitality environments. This compact handset
offers a rich set of features including a high-resolution graphic display, menu-driven
functions and messaging capability – all within a lightweight ergonomic design. A full set of
accessories is available including headsets, chargers and carrying cases.
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Avaya 3400 Series Wireless Telephone User Guide
Overview
Your Avaya Wireless Telephone is a state of the art communication
device that utilizes radio wave technology to send and receive voice
transmissions. It is designed to operate like the familiar cell phone.
However, the Wireless Telephone uses the private telephone system
installed in your facility and will not operate outside the area reached
by this system.
Registered model numbers
Customer support hotline
Status Indicators
NO SVC
BATT
MSG
The following guide is meant to provide general information about
your Wireless Telephone. Contact your system administrator for
additional information on how your Wireless Telephone functions
within your telephone system.
This document covers registered model numbers:
3410, 3420
Avaya wants you to have a successful installation. If you have
questions please contact Avaya Technical Support at 1 800 242-
2121 (USA only) or your local authorized Avaya dealer.
The Wireless Telephone cannot receive or place calls. You may be
outside of the coverage area. Walk back into the covered area.
Your Battery Pack charge is low. You will also hear a beep in the
earpiece. Your Battery Pack needs to be recharged.
You have a voice mail message.
Quick Start Guide
Power on
Power off
Answer call
Hang up
Place call
Select line
Adjust volume during call
Put call on hold
Mute/Unmute microphone
Press and hold PWR until double chirp, then
release
Press and hold PWR until single chirp, then
release
Press START
Press END
Press START, dial number
Press START then press LINE , then select line
number (
Press VOL while you are talking to toggle
between base volume level and a louder volume
level
Press HOLD
Press FCN then 1
1-9)
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Avaya 3400 Series Wireless Telephone User Guide
Operating Instructions
Basic Operation
Turn the Wireless Telephone on
Turn the Wireless Telephone off
Place a call
Mute microphone
Answer a call
Access telephone system
features
Change volume
Press the
chirp. Your extension will display. The
briefly. When it goes out, you are ready to make and receive calls.
Press the
chirp.
If you accidentally turn your Wireless Telephone off during a
conversation, you can restore your conversation by pressing the
PWR key and then the START key, provided the person you are
talking to has not hung up.
Press the
calls with the Wireless Telephone exactly as with your desk phone.
Your telephone system may require you to select a line by pressing
the
To hang up when you’ve finished the call, press the
Do not use the
Wireless Telephone off and you will not receive calls until you turn
the Wireless Telephone back on.
To mute the microphone so you can hear but won’t be heard, press
FCN then press 1. MUTED appears on the Wireless Telephone
display. Press
The Wireless Telephone will ring or vibrate to alert you.
Additionally, a line indicator on the display may flash, and the
display may show information about the call, such as caller’s name
and extension.
To answer a call, press the
ear.
If you are on a call and hear subdued ringing, a call is coming in on
a second line. To answer this call, put your first call on hold and
press the line key then the line number of the second call.
To access the features of your telephone system from the Wireless
Telephone, press
available features. Press the key(s) for the desired feature, or press
FCN again to display more options. Select EXIT MENUS to exit.
If your telephone system supports softkeys, pressing
access to softkey functions. You will need to press
display the feature menu.
Because softkey and system features vary, your system administrator
will explain them for your telephone system.
The Wireless Telephone has two volume levels, low and high. Set
the low volume level by pressing
keypad to select a level from
is automatically set two levels higher than low volume. Toggle
between high and low volume by pressing the
call.
PWR key for about one second. You will hear a double
NO SVC message will display
PWR key for about one second. You will hear a single
START key, wait for dial tone, then dial the number. Dial
LINE key, followed by a line number.
END key.
PWR key to end a call, because that will turn your
FCN then 1 again to restore voice pickup.
START key and hold the earpiece to your
FCN anytime while in a call to display a menu of
FCN provides
FCN twice to
FCN until VOLUME displays. Use
1 (softest) to 8 (loudest). High volume
VOL key while in a
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