Avansys Power iTrust UH11-0020, iTrust UH11-0030, iTrust UH11-0020(B), iTrust UH11-0010L, iTrust UH11-0010 User Manual

...
iTrust Online UPS
UH11 Series-1kVA/2kVA/3kVA
User Manual
E1-20010915-C-1.0
Avansys Power Co., Ltd.
iTrust Intelligent High Frequency Online UPS
UH11 Series-1kVA/2kVA/3kVA
31010809BOM:
StandardPublication State:
E1-20010915-C-1.0Manual Ver.:
Avansys Power Co., Ltd. provides customer with satisfactory technical
support. To obtain support, please contact the distributor in the first
instance. When failing to reach the distributor, please contact your
local technical support center or the company headquarters.
Avansys Power Co., Ltd.
Address: Huawei Manufacturing Center, Banxuegang Industrial Base, Longgang District, Shenzhen 518129, PRC
Homepage
http://www.avansys.com
E-mail
info@huawei.com
Copyright Information
Copyright by Avansys Power Co., Ltd. All rights reserved. The information in this document is subject to change without notice. No part of this document may in any form or by any means (electronic, mechanical, micro-copying, photocopying, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior written permission from Avansys Power Co., Ltd..
Publication Statement
Thank you for using iTrust series UPS by Avansys Power Co., Ltd. UH11 series is the latest single-phase input single-phase output intelligent online UPS developed by Avansys incorporating years of experience in power supply development. As a world-leading standard UPS product, this series delivers excellent electrical performance, is fully compliant with safety regulations and EMC standards, features perfect intelligent monitoring and network management, and is well-shaped with beautiful appearance.
Please read through this manual prior to installation and operation.
Readers
This manual is intended for equipment operator and technical support personnel.
Conventions
Symbol
Notice
This symbol is used in this manual to alert you to
important information.
Safety Guidelines
. Prohibitions
1. As high voltage exists within UPS, no one but Avansys technician and Avansys-authorized technician should open the panel and the chassis cover. Otherwise, one may get electric shock and such situation is not covered under warranty.
2. When the UPS is purchased to supply the equipment listed below, please consult the distributor in advance on the UPS application, setting, management and maintenance, which need special consideration and design.
Life support medical apparatus;
Facilities such as lift which may endanger human life;
Mission-critical equipment like above.
3. Never dispose of battery in a fire, as battery may explode when exposed to flame.
. Matters needing attention
1. The UPS contains its own energy source-battery, the UPS output may carry live voltage even when the UPS is not connected to an AC supply.
2. To move or re-wire the UPS, please disconnect the input and make sure that the UPS is completely shut down. Otherwise, live voltage still exists at the output terminal, which may cause electric shock.
3. To ensure human safety, the UPS must be reliably grounded before use.
4. The operating environment and storage method will affect the lifetime and reliability of the UPS. Please don’t use the UPS long in the following environments
Place with temperature and relative humidity outside
specifications (temperature: 0
to 40 , relative humidity: 5% to
95%);
Place with direct sunlight or near heat source;
Place with vibration or shock;
Place with dust, corrosive material, salt or flammable gas.
5. Please keep the air inlet and outlet unblocked. Poor ventilation will increase the internal temperature, which will shorten the lifetime of the UPS components, hence that of the UPS.
6. Liquid and other irrelevant substances are strictly prohibited inside the UPS chassis.
7. In case of fire, please use dry-chemical fire extinguisher. Using foam fire extinguisher may cause electric shock.
8. High ambient temperature shortens battery lifetime, so battery should be replaced regularly to ensure normal UPS operation and adequate backup time. Battery replacement must be conducted by authorized technician.
9. If the UPS will not be used for long, it should be placed in dry
environment. Storage temperature of standard UPS (with battery):
20
+55 , storage temperature of long backup time UPS
(without battery): –40
+70 .
1
0. During the period the UPS is left unused, it is recommended
to supply the UPS with AC mains for more than 12 hours every 3 months, so that the battery will not be damaged due to long time of not-in-use.
11. Please don’t open or damage the battery, as the electrolyte is harmful to skin and eye. If tainted with electrolyte, wash it off immediately with plenty of water and go to hospital for a check.
Contents
213.1.3 Battery Mode
----------------------------------
21
3.1.2 Bypass Mode
---------------------------------
20
3.1.1 Normal Mode
----------------------------------
20
3.1 Operation Mode
------------------------------------
20
Chapter 3 Operation -------------------------------------
14
2.2.2 Installing the UPS
------------------------------
12
2.2.1 Matters Needing Attention
------------------------
12
2.2 Installation
----------------------------------------
12
2.1 Unpacking Inspection
--------------------------------
12
Chapter 2 Installation ------------------------------------
9
1.5.3 Rear Panel
------------------------------------
5
1.5.2 Front Panel
------------------------------------
4
1.5.1 Appearance
------------------------------------
4
1.5 Appearance and Panels
-------------------------------
2
1.4 Features
-------------------------------------------
2
1.3 Schematic Diagram
-----------------------------------
1
1.2 Model
---------------------------------------------
1
1.1 Application
-----------------------------------------
1
Chapter 1 Product Introduction -----------------------------
35
V. Function Inspection
-----------------------------------
34
IV. UPS State Check
------------------------------------
34
III. Keep Air Vent Unblocked
------------------------------
33
II. Battery Maintenance
----------------------------------
33
I. Fan
-----------------------------------------------
33
Chapter 4 Maintenance ----------------------------------
32
3.4 UPS Monitoring
-------------------------------------
31
3.3.4 Output Short-circuit Protection
---------------------
31
3.3.3 Transfer to Bypass Mode in the Event of Overtemperature
------------------------------------
31
3.3.2 Transfer to Battery Mode in the Event of Mains Failure
-------------------------------------------
30
3.3.1 Transfer to Bypass Mode in the Event of Overload
------------------------------------------
30
3.3 Auto Transfer Between UPS Operation Modes
-------------
30
3.2.5 System Power-off
------------------------------
29
3.2.4 Turn off Inverter
--------------------------------
28
3.2.3 Battery Management
----------------------------
23
3.2.2 Start Inverter Output
----------------------------
22
3.2.1 System Power-on
------------------------------
22
3.2 Operation
-----------------------------------------
22
3.1.4 Fault Mode
-----------------------------------
50
Appendix 4 Optional Component --------------------------
47
Appendix 3 Technical Specifications -----------------------
43
Appendix 2 Grounding & Lightning Protection ----------------
42
Dry Contact Communication Mode
--------------------------
41
RS-232 Communication Mode
-----------------------------
41
Appendix 1 Communication Port ---------------------------
39
Chapter 6 Service and Support ----------------------------
36
Chapter 5 Troubleshooting --------------------------------
Chapter 1 Product Introduction
1.1 Application
iTrust series UPS provides reliable and high quality AC power to your sensitive equipment. It is applicable to supply AC power to computer center, network management center, communication system, auto control system, and precision instrument, etc.
1.2 Model
iTrust series UPS has among others 1kVA, 2kVA, and 3kVA UPS products available, as listed below:
Long backup time UPS, with external battery
Standard UPS, with internal battery
Long backup time UPS, with external battery
Standard UPS, with internal battery
Long backup time UPS, with external battery
Standard UPS, with internal battery
Expla nation
UH11-0030LUH11-0030
UH11-0020L UH11-0020L(B)
UH11-0020 UH11-0020(B)
UH11-0010LUH11-0010Model
3kVA2kVA1kVA
Capa
city
Chapter 1 Product Introduction 1
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1.3 Schematic Diagram
Rectifier
Inverter
Mains
Load
Bypass
Electronic transfer
switch
Charger
Charger
High capacity rectifier
Input fuse
(a) 1kVA
Rectifier
AC mains
Bypass
Inverter
Load
Electronic transfer switch
Charger
Charger
High capacity rectifier
Input switch
(b) 2kVA/3kVA
Fig. 1 System Schematic Diagram
1.4 Features
iTrust series 1kVA/2kVA/3kVA UPS is an intelligent online UPS system with sine wave output newly developed by Avansys Power Co., Ltd.
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The system adopts high-frequency double conversion topology structure with high input power factor, wide input voltage range, and output immune from mains interference, hence the product is suitable for areas with unstable mains supply;
It adopts advanced full digital control technology based on DSP to achieve high system reliability, features self-protection and fault diagnosis;
It features excellent intelligent battery management, extending battery life;
The panel operation interface adopts LED display, facilitating user to learn about the system operation state;
With Avansys monitoring software, perfect network management of UPS can be achieved.
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1.5 Appearance and Panels
1.5.1 Appearance
Air inlet
Air inlet
LED display panel
LED display panel
1kVA UPS 2kVA/3kVA UPS
Fig. 2 Appearance of 1kVA/2kVA/3kVA UPS
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1.5.2 Front Panel
Mains indicator
ON/SILENCE button
OFF button
Fault indicator
Battery backup capacity/load indicators
Battery indicator
Bypass indicator
Inverter indicator
ΥΠΣ−1Κς Α
ΥΠΣ−1Κς ΑΥΠΣ−1Κς Α
ΥΠΣ−1Κς Α
Fig. 3(a) Front Panel of 1kVA UPS
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Battery backup capacity/load indicators
Inverter indicator
Fault indicator
ON/SILENCE button
Air inlet
Mains indicatior
OFF button
Bypass indicator
Battery indicator
Fig. 3(b) Front Panel of 2kVA/3kVA UPS
I. Functions
For heat dissipation of UPS.Air inlet
There are several LED indicators on the panel, showing the UPS state, load, battery backup capacity, fault, etc.
LED
When the UPS is supplying power through inverter, pressing and holding this button for 1 second can stop the inverter output (i.e., turn off the inverter).
OFF button
When the UPS is supplying power through bypass, pressing and holding this button for 1 second can start the inverter output (i.e., turn on the inverter); when the UPS is supplying power through inverter, which obtains power from rectifier, pressing and holding this button for 4 seconds can perform manual battery test; when the UPS is giving audible alarm, pressing this button can silence the alarm sound.
ON/SILENC
E button
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II. LED
The LED indicators on the panel are divided into 2 groups according to their use: one group indicates the load, battery backup capacity or fault, totally 5 LED indicators, 4 green and 1 yellow; the other group indicates the UPS state, including the mains indicator, battery indicator, bypass indicator, inverter indicator and fault indicator. Below is the detailed description of these indicators:
1. UPS state indicators
The light shines in the event of fault, and goes off otherwise.
Fault indicator
red
The light shines when the inverter is supplying power, goes off otherwise, and flashes in the event of inverter fault.
Inverter indicator
green
The light shines when the battery is supplying power, goes off otherwise, and flashes in the event of charger fault, improper battery connection, reverse battery connection, or battery fault.
Battery indicator
green
The light shines when the bypass is supplying power, and goes off otherwise.
Bypass indicator
green
The light shines when the mains is normal, goes off in the event of mains failure, and flashes when the mains voltage is outside tolerances.
Mains indicator
green
2. Load, battery backup capacity/fault locating indicators
When the AC mains is working normally during UPS operation, these indicators indicate the load, as described in the following table:
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4 green lights and 1 yellow light shining indicates the UPS assumes more than 95% rated load
4 green lights shining indicates the UPS assumes 75%--95% rated load
3 green lights shining indicates the UPS assumes 55%--75% rated load
2 green lights shining indicates the UPS assumes 35%--55% rated load
1 green light shining indicates the UPS assumes 0--35% rated load
When the battery is supplying load, these indicators indicate the battery backup capacity, as detailed in the following table:
The yellow light shining means the battery is approaching discharge termination voltage, and the UPS is about to stop output
1 green light shining means the battery backup capacity is greater than 20% rated capacity
2 green lights shining means the battery backup capacity is greater than 40% rated capacity
3 green lights shining means the battery backup capacity is greater than 60% rated capacity
4 green lights shining means the battery backup capacity is greater than 80% rated capacity
In the event of UPS fault (the fault indicator shines), these indicators
tell the fault reason (as shown in the following table), so that the fault can be located quickly.
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The yellow light flashes
Output short-circuit
The 4th green light from the left flashes
Auxiliary supply fault
The 3rd green light from the left flashes
Internal overtemperature
The 1st green light from the left flashesRectifier fault
1.5.3 Rear Panel
INPUT
Input socket
EXTERNAL BATT.
OUTPUT
Fan
Dry contact
RS232
Output socket
Input fuse
External battery socket
(Long backup time UPS)
SNMP adaptor slot/false panel
Fig. 4(a) Rear Panel of 1kVA UPS
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External battery socket /false panel
INPUT
Input switch
Fan
RS-232
Dry contact
Output socket
adaptor slot/false panel
SNMP
Mains input power line
Fig. 4(b) Rear Panel of 2kVA/3kVA UPS
10 Chapter 1 Product Introduction
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Functions:
Ventilating fan for heat dissipation of UPS.Fan
With the optocoupler dry contact port and monitoring software, the UPS can be monitored and controlled.
Dry contact port
With the standard RS-232 port and monitoring software (delivered with the UPS), the UPS can be monitored and controlled.
RS-232 port
Used to install SNMP (simple network management protocol) adaptor (optional component), through which the UPS can be directly connected into network to achieve UPS monitoring.
SNMP adaptor slot
For long backup time UPS, which has external battery, it is the input socket of the external battery; for standard UPS, which has internal battery, it is a false panel.
External battery
socket/false panel
The UPS outputs AC power from this socket. 1kVA UPS has 2 output sockets, 2kVA/3kVA UPS has 4 output sockets.
AC output socket
1kVA UPS adopts 10A/250VAC fuse, built in the input socket; 2kVA UPS adopts 16A/250VAC circuit breaker; 3kVA UPS adopts 20A/250VAC circuit breaker.
Mains input switch
/input fuse
Used to connect power line 1kVA UPS or
connect the power line to the socket on wall
2kVA/3kVA UPS /or AC mains switchboard,
so as to supply the UPS with AC mains.
Mains input
socket/power line
Chapter 1 Product Introduction 11
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Chapter 2 Installation
2.1 Unpacking Inspection
1. Open the packing box and take out the UPS, be careful not to drop it as it is heavy.
2. Check whether the UPS has been damaged in transport. In the event of any damage to the UPS, please notify the distributor for a check and don’t turn it on.
3. Check the accessories against the delivery accessory list, please contact the distributor if any accessory is missing.
2.2 Installation
2.2.1 Matters Needing Attention
1. 1kVA UPS (including long backup time UPS) is recommended to be
placed on the desk or ground near the load, and 2kVA/3kVA UPS
(including long backup time UPS) is recommended to be placed on
even ground.
2. The distance from the rear and side panels of the UPS to the wall or other equipment should be greater than 10cm, and the air inlets on the front panel should be kept unblocked, so as to facilitate ventilation and heat dissipation. Otherwise, the UPS internal temperature will rise, which will shorten UPS lifetime.
3. Install the UPS in environment with good ventilation, avoid installing it in environment with excessive temperature or humidity, keep the UPS away from water, flammable gas, corrosive materials,
12 Chapter 2 Installation
E1-20010915-C-1.0
heat source and direct sunlight, and better keep the air inlet/outlet free of dust.
4. The UPS is suitable for resistive-capacitive load (like computer),
resistive load and micro-inductive load; it is not suitable for purely inductive load and purely capacitive load (like motor, air-conditioner
and duplicator); it can not assume half-wave rectifier load.
5. Install the UPS in environment free of dust, volatile gas, salt, and corrosive materials.
6. Don’t install it in open area.
7. To ensure the safety of the UPS and user equipment, please adopt correct power distribution:
Input
live line
Input
neutral line
U P S
Load
L
N
E
Double-pole linkage
circuit breaker
Output
live line
Output
neutral line
Fig. 5(a) Correct Power Distribution
Input
live line
U P S
L
N/E
Output
live line
Input
neutral line
Output
neutral line
Load
Fig. 5(b) Wrong Power Distribution
Chapter 2 Installation 13
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2.2.2 Installing the UPS
I. Connect external battery of long backup time UPS
This step is saved for standard UPS.
1. Please match the UPS model with the battery voltage: 1kVA UPS uses 36V battery
consisting of 3 12V cells in series
; among 2kVA UPS,
UH11-0020 UPS and UH11-0020L UPS use 120V battery
consisting
of 10 12V cells in series
, UH11-0020B UPS and UH11-0020LB UPS
use 96V battery
consisting of 8 12V cells in series
; 3kVA UPS uses
120V
battery
consisting of 10 12V cells in series
. To avoid abnormal
condition, see to it that the cell number is correct, no more, no less;
Notice
Battery cells by different manufacturer, of different model or use state can not be combined to constitute a battery.
2. Use voltmeter to check and make sure the external battery socket has no voltage output;
3. Make sure that the battery switch is placed to OFF;
4. As shown in Fig. 6(a) and Fig. 6(b), connect the battery cables to the external battery socket. Make sure that the battery poles are not reversely connected.: red indicates positive pole (+), and black indicates negative pole
(
). The cables should have redundant length to avoid inadvertent pulling off. If the external battery cables delivered with the UPS are not long enough, lengthen them according to actual need, yet, to maximally 8 meters. The sectional area of the cables should increase with the length, if the cables are relatively long, twist them;
14 Chapter 2 Installation
E1-20010915-C-1.0
78891011AWG size
98.47.56.35.34Min sectional area (mm2)
876543Cable length meter
5. Place the battery switch to ON.
Notice
Make sure that the UPS is powered down before connecting or replacing battery. As to 1kVA UPS, don’t reversely connect the battery poles! During operation, the positions of the UPS and the battery should remain unchanged, arbitrary moving is prohibited.
INPUT
EXTERNAL BATT.
OUTPUT
DRY CONTACT
RS-232
INTELLIGENT SLOT
External battery cable
Fig. 6(a) Connection of External Battery of 1kVA UPS
Chapter 2 Installation 15
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INPUT BREAKER
INPUT
EXTERNAL BATT
RS-232
DRY CONTACT
INTELLGENT SLOT
Exteranl battery cable
O U T P U T
U T
U
P
T
O
Fig. 6(b) Connection of External Battery of 2kVA/3kVA UPS
II. Connect UPS input cable
1. Prior to connection, make sure that the wall socket or distribution switchboard to be connected has been reliably grounded;
2. Make sure that the input mains voltage is within tolerances;
3. Make sure that the socket capacity is correct: 1kVA UPS adopts socket with capacity greater than 10A, 2kVA/3kVA UPS adopts socket with capacity greater than 16A. As to 3kVA UPS, if needing larger input current (for instance, when the mains voltage is usually low and the UPS assumes full load), please connect the UPS to distribution switchboard. When the load is fixed and far lower than
16 Chapter 2 Installation
E1-20010915-C-1.0
the UPS rated capacity, the socket capacity can be derated according to the load current.
4. As shown in Fig. 7(a) and Fig. 7(b), connect the UPS input power line to a wall socket or a distribution switchboard.
Notice
Don’t reversely connect the input neutral line and live line!
III. Connect UPS output cable
1. Please note that the max capacity of each output socket is 10A;
2. As shown in Fig. 7(a) and Fig. 7(b), directly connect the load power line to the UPS output socket.
Chapter 2 Installation 17
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Input cable
RS-232 cable
Input
External batt
Output
INTELLIGENT SLOT
RS-232
DRY CONTACT
Output cable
User equipment
Fig. 7(a) Connection of 1kVA UPS Input/output Cables
18 Chapter 2 Installation
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INPUT BREAKER
INPUT
EXTERNAL BATT.
RS-232 DRY CONTACT
INTELLIGENT SLOT
User equipment
Input cable
Output cable
Communication cable
O U
T
P
U
T
U
U T
P
T
O
Fig. 7(b) Connection of 2kVA/3kVA UPS Input/output Cables
IV. Connect communication port
Use the RS-232 cable (universal type) delivered with the UPS to
connect the RS-232 port of the UPS to that of the computer. Dry contact cable is delivered with 2kVA/3kVA UPS, use it to connect the dry contact port of the UPS to the RS-232 port of the computer
(connect the cable end marked with “UPS” to the dry contact port, and
the end marked with “PC” to the computer), as shown in Fig. 7(a) and
Fig. 7(b).
V. For user who uses SNMP adaptor, please refer to the
documents delivered with it for its installation.
Chapter 2 Installation 19
E1-20010915-C-1.0
Chapter 3 Operation
3.1 Operation Mode
The UPS has 4 operation modes: Normal mode, Bypass mode, Battery mode, and Fault mode.
3.1.1 Normal Mode
After the UPS is installed, press and hold the ON/SILENCE button for 1 second, with a beep, the UPS begins to operate in Normal mode.
When the input mains voltage and the load are within specifications, the load is supplied by inverter, which obtains power from rectifier; meanwhile, the charger charges the battery. When in Normal mode, the mains indicator and inverter indicator on the front panel shine green.
Notice
If the UPS is supplied by AC generator, please follow the requirements below:
1. Start up the AC generator first without switching on the loads, connect the UPS to the generator, then switch on the loads one by one till the generator operates stably (to ensure reliable operation of the generator, it is recommended that the UPS load be less than 30% of generator capacity).
2. It is recommended that the generator capacity be 1.5~2 times of UPS rated capacity.
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3.1.2 Bypass Mode
When the UPS is supplied with AC mains without being turned on, or in the event of overload or other faults after the UPS is turned on, the load is supplied by Bypass AC source, which comes directly from the AC mains input; and meanwhile the charger charges the battery. When in Bypass mode, the bypass indicator on the front panel shines green.
Notice
In the event of mains failure or mains voltage outside the range from 120V to 253V in Bypass mode, the UPS is unable to supply the load.
3.1.3 Battery Mode
When the UPS is in Normal mode, in the event of mains failure or mains voltage outside tolerances, the rectifier and charger stop running, the battery begins to discharge and supply the load through inverter. When the UPS operates in Battery mode, the battery indicator and inverter indicator on the front panel shine green, accompanied with a beep every 3 seconds, giving alarm that the UPS is operating in Battery mode.
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Notice
1. In Battery mode, when the battery voltage is low, there is a beep every 1 second, giving battery low voltage alarm for timely processing.
2. Although the battery had been fully charged at factory before despatch, the transport and storage resulted in loss of electricity quantity, hence when using the UPS for the first time, the battery should be charged for 8 hours, so as to ensure adequate battery backup time.
3.1.4 Fault Mode
In the event of inverter fault, internal overtemperature or other faults in Normal mode, the UPS transfers to Bypass mode; in the same cases in Battery mode, the UPS shuts down and stops output. In the event of UPS fault, the fault indicator on the front panel shines red, the buzzer beeps (except battery and charger fault), and the corresponding fault locating indicator flashes.
3.2 Operation
3.2.1 System Power-on
Connect the input power line as described in Section 2.2.2 (for long backup time UPS, turn on the external battery switch at first), turn on the input switch (in the case of 2kVA/3kVA UPS), then the system starts up, the fan inside the rear panel begins to run, and the system begins self-test (including battery test). After system self-test (the buzzer beeping twice means normal startup), the system enters in Bypass mode, the mains indicator and bypass indicator shine on the front panel, as shown in Fig. 8(a) and Fig. 8(b):
22 Chapter 3 Operation
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FAULT BYPASSBATTERYLINE INVERT
BATTERY
LOAD
Fig. 8(a) LED Display at 1kVA UPS Power-on
OFF
ON
SILENCE
LINE
FAULT
BATTERY
BYPASS
INVERT
BATTERY
LOAD
Fig. 8(b) LED Display at 2kVA/3kVA UPS Power-on
3.2.2 Start Inverter Output
I. Start Normal mode
In normal case, user should set the UPS to Normal mode.
1. After system power-on, press and hold the ON/SILENCE button for 1 second, then a beep is heard. Several seconds later, the
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bypass indicator goes off and the inverter indicator shines, as shown in Fig. 9(a) and Fig. 9(b), which means the UPS is operating in Normal mode.
FAULT
LINE
BATTERY
BYPASS
INVERT
BATTERY
LOAD
Fig. 9(a) LED Display of 1kVA UPS in Normal Mode
OFF
ON
SILENCE
FAULT
LINE
BATTERY
BYPASS
INVERT
BATTERY LOAD
Fig. 9(b) LED Display of 2kVA/3kVA UPS in Normal Mode
24 Chapter 3 Operation
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Notice
If the previous shutdown is automatic resulting from termination of battery discharge because of AC mains failure, the automatic turn-on function (this function is settable through background monitoring software and had been set at factory ) will be activated in the event of AC mains restoration.
2. When the system begins to operate stably, gradually add loads to the system. When adding loads, it can be observed that the shining load indicators on the front panel increases, as shown in Fig. 10(a) and Fig. 10(b):
FAULT
LINE
BATTERY
BYPASS
INVERT
BATTERY
LOAD
Fig. 10(a) LED Display of 1kVA UPS with Heavy Load
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OFF
ON
SILENCE
FAULT
LINE
BATTERY
BYPASS
INVERT
BATTERY LOAD
Fig. 10(b) LED Display of 2kVA/3kVA UPS with Heavy Load
3. If all load indicators shine and the buzzer beeps every 0.5 second, it indicates that overload exists. In this case, some less critical loads should be disconnected. Usually it is recommended the UPS assume no more than 70% rated load so that the system operation won’t be affected by abrupt load fluctuation and the UPS lifetime can be extended.
Notice
If the system transfers from Normal mode to Bypass mode for 3 times within 1 hour due to overload, it will remain in Bypass mode for 1 hour and can’t transfer back to Normal mode till the overload is removed.
II. Start Battery mode
In the event of mains failure, user may turn on the UPS to start Battery mode to supply the load.
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1. Press and hold the ON/SILENCE button for about 1 second, after a beep and system self-test, the battery indicator and inverter indicator shine, as shown in Fig. 11(a) and Fig. 11(b), and the buzzer beeps every 3 seconds, indicating the UPS is operating in Battery mode.
FAULT
LINE
BATTERY
BYPASS
INVERT
BATTERY
LOAD
Fig. 11(a) LED Display of 1kVA UPS In Battery Mode
OFF
ON
SILENCE
FAULT
LINE
BATTERY
BYPASS INVERT
BATTERY LOAD
Fig. 11(b) LED Display of 2kVA/3kVA UPS in Battery Mode
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2. The loading process is the same as described in Section “Start Normal mode”.
Notice
In the event of overload during the loading process after starting Battery mode, immediately disconnect some loads till the overload alarm stops, otherwise, the system will stop output after a delay time.
3.2.3 Battery Management
I. Battery connection test
To ensure normal battery connection, every time when the AC mains is introduced into UPS, the UPS automatically tests the battery connection state. In the event the battery is not connected, reversely connected or otherwise improperly connected, the fault indicator shines red and the battery indicator flashes, reminding user to check the battery connection. In such case, the UPS will still startup and operate in Normal mode, however, without battery backup.
II. Battery test
Battery test includes automatic test, manual test, and regular test set through background monitoring software. For the method of regular test through background monitoring software, please see the documents delivered with the monitoring software.
1. Automatic test
28 Chapter 3 Operation
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Every time the AC mains is introduced into UPS, the UPS automatically tests the battery, provided that the mains voltage is within tolerances and the load ranges between 33~100% rated load.
When in Normal mode, provided that the mains input is normal, no overload exists, and the battery voltage is no lower than 36V (UH11-0010(L) UPS) or 120V (UH11-0020/0030(L) UPS) or 96V (UH11-0020(L)B UPS), manual test can be conducted by pressing button on the front panel: press and hold the ON/SILENCE button for 4 seconds (a beep is heard 3 times) and then relieve it. 3 seconds later, the battery test begins, the battery indicator shines, and the buzzer beeps as in Battery mode. After battery test, the buzzer stops beeping, the battery indicator goes off, and the displays of the panel indicators restore to the state prior to test. When battery fault is detected (no battery, faulty battery, or battery reverse connection) during test, the fault indicator shines, and the battery indicator flashes.
Notice
After battery test, the battery state information will be refreshed. In the event battery fault that the battery is not fully charged is detected during test, user may retest the battery after fully charging it to confirm that the fault is removed.
3.2.4 Turn off Inverter
1. When the system has AC mains input and the AC mains is normal, press and hold the OFF button for about 1 second, then a beep is heard, the inverter indicator goes off, the bypass indicator shines, and the UPS transfers to Bypass mode. The panel display is shown in Fig. 8(a) and Fig. 8(b).
2. When the system has no AC mains input (in Battery mode), press
and hold the OFF button for about 1 second, then a beep is heard,
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E1-20010915-C-1.0
the UPS stops running. About 30 seconds later, the auxiliary supply shuts off, all panel indicators go off, and the fan stops running.
3.2.5 System Power-off
1. After turning off the inverter, pull off the system input plug, or place the switch of the wall socket or the distribution switchboard to OFF, all panel indicators go off, and the fan stops running (if there is a battery, a delay time of 30 seconds is needed before the fan stops). Up to now, the system is powered off.
2. If the UPS is connected to external battery, place the switch of the external battery to OFF.
3. After system power-off, the UPS has no output to supply the load.
3.3 Auto Transfer Between UPS Operation Modes
In normal case, user should set the UPS to Normal mode. When operating in Normal mode, in the event of mains failure, the UPS automatically transfers to Battery mode without interruption to load; in the event of overload, the UPS automatically transfers to Bypass mode without interruption to load; in the event of inverter fault or internal overtemperature, the UPS operates in Fault mode.
3.3.1 Transfer to Bypass Mode in the Event of Overload
When the UPS remains overloaded for a specified time, the UPS transfers from Normal mode to Bypass mode, and meanwhile gives audible alarm every 0.5 second. In such case, the UPS output is mains voltage. At this time, some loads should be disconnected until the alarm stops and the yellow load indicator on the front panel goes off, and 5 minutes after that, the UPS automatically transfers back to Normal mode. To protect the load and UPS, the transfer times within 1 hour from Normal mode to Bypass mode due to overload should
30 Chapter 3 Operation
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be less than 3, otherwise, the UPS will remain in Bypass mode for 1 hour before it transfers back to Normal mode.
3.3.2 Transfer to Battery Mode in the Event of Mains Failure
In the event of mains failure, the UPS transfers to Battery mode. when the battery is completely discharged, the UPS automatically shuts down. When the mains restores, the UPS automatically turns on and operates in Normal mode. This function is designed for unattended UPS. If the UPS is manually shut down in Battery mode, it can only be turned on to inverter manually when the mains restores.
3.3.3 Transfer to Bypass Mode in the Event of Overtemperature
High ambient temperature and poor ventilation may result in overtemperature inside UPS. In the event of internal overtemperature, the UPS transfers to Bypass mode, the fault indicator shines red, the 3rd fault locating indicator from the left flashes, and the UPS gives audible alarm. In such case, cut off the input AC mains (by pulling off the input plug or switching off the circuit breaker), remove any substances blocking ventilation, or widen the distance from wall. After the UPS cools down, supply it with AC mains and turn it on.
3.3.4 Output Short-circuit Protection
In the event of load short-circuit, the UPS stops output, the fault indicator shines red, the yellow fault locating indicator flashes, and the UPS gives alarm. In such case, disconnect the concerned load, and cut off the input power of the UPS. 10 minutes later, the UPS automatically shuts down (or manually shut down the UPS 10 seconds later by pressing the OFF button). After removing the
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E1-20010915-C-1.0
short-circuit fault, connect the load back to the UPS, supply the UPS with AC mains and turn it on.
3.4 UPS Monitoring
For the information on background monitoring of UPS, please see the documents delivered with the monitoring software.
32 Chapter 3 Operation
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Chapter 4 Maintenance
Using Avansys
iTrust
series UPS in specified ambient environment
(see Section 2.2.1) can reduce maintenance.
I. Fan
The fan is expected to be able to run for 20000~40000 hours continuously. The higher the ambient temperature, the shorter the fan life. During system operation, please regularly check whether all fans are operating normally and there is air blowing out from inside.
II. Battery Maintenance
The internal battery of iTrust series UPS is sealed, lead-acid, maintenance-free battery. The battery life depends on the ambient temperature, charge and discharge times. High ambient temperature and deep discharge will shorten battery life.
To ensure battery life, the battery should be maintained regularly:
Keep the ambient temperature between 15
and 25 .
To prevent small current discharge, the continuous battery discharge time should not exceed 48 hours.
When the UPS hasn’t been used for a long time, and the battery hasn’t been charged for 3 months at specified ambient temperature, or 2 months at high ambient temperature, please
charge it for at least 12 hours.
If the battery backup time is found greatly shortened, or when the UPS LED indicates battery fault, please contact the distributor to
Chapter 4 Maintenance 33
E1-20010915-C-1.0
confirm whether the battery needs to be replaced. Before replacement, please make sure that the specifications of the new battery are correct.
Notice
1. Never short-circuit the battery terminals, which will result in fire.
2. Never open the battery, as the electrolyte is harmful to human body. In the event of inadvertent contact of electrolyte, immediately rinse it off and go to hospital for a check.
III. Keep Air Vent Unblocked
1. Regularly clean the system, especially the air inlet and air outlet. Make sure the air flows freely inside the chassis. Use dust collector for cleaning when necessary.
2. Check the air vents on the front, rear, and side panels, make sure they are not blocked.
3. The 2kVA/3kVA long backup time UPS has high capacity rectifier fan at the bottom of the chassis, make sure that the air vent at the bottom of the chassis is not blocked.
IV. UPS State Check
1. Check whether the UPS is faulty: is the fault indicator shining? Is fault alarm being given?
2. Is the UPS operating in Bypass mode: in normal case, the UPS operates in Normal mode; if it is operating in Bypass mode, please find out the reason, for instance: operator intervention, overload, internal fault, etc.
3. Is the battery discharging: when the AC mains is normal, the battery shouldn’t discharge; if the UPS is operating in Battery mode,
34 Chapter 4 Maintenance
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please find out the reason, for instance: mains failure, battery test, operator intervention, etc.
V. Function Inspection
It is recommended to inspect the UPS functions once half year.
1. Press the OFF button, check whether the buzzer and LED indications are normal (see Section 3.1 Operation Mode). Please do this after confirming that the AC mains is normal and data backup has been done.
2. Press the ON/SILENCE button, check again whether the LED indications are normal and the UPS transfers to Normal mode.
3. When the inverter is in Normal mode (the inverter indicator shines), press and hold the ON/SILENCE button for 4 seconds to start battery test. Should any battery problem be found, immediately find out the problem and solve it.
Chapter 4 Maintenance 35
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Chapter 5 Troubleshooting
In the event of UPS fault, please check it and remove the fault in the first instance following the methods described in the table below. If the fault still exists, please contact the distributor, we’ll help you out of trouble in the shortest time.
If the UPS is operating in Battery mode, please note the battery backup time.
The mains voltage is outside tolerances.
The mains indicator flashes.5
A. Pressing and holding the ON button for more than 1 second; B. Turn on the UPS again after disconnecting all loads.
A. The button holding time is too short; B. overload.
After pressing the ON button, the UPS does not start up.
4
Make sure that the output power line is properly connected.
The output power line is not properly connected.
No alarm is given, but there is no voltage output.
3
A. Make sure the input switch of the 2KVA/3KVA UPS is turned on; B. Make sure that the input power line is properly connected; C. Check whether the input fuse of the 1KVA UPS is broken. There is a standby fuse in the input power socket.
A. The input switch is turned off (2kVA/3kVA
UPS); B. The input power line is not properly connected; C. The input fuse is broken. (1kVA UPS)
The AC mains is normal, but the mains indicator does not shine and the UPS operates in Battery mode.
2
Use voltmeter to check whether the input mains voltage is within tolerances.
A. AC mains hasn’t been introduced into the system; B. Input undervoltage.
No panel display and system self-test when the mains input switch is in the ON position.
1
ActionPossible CauseAlarm or Condition
Serial
No.
36 Chapter 5 Troubleshooting
E1-20010915-C-1.0
A. Remove the substances blocking the vent, or widen the distance from the wall, restart the UPS after it cools down. B. Check whether the rear panel fan is blocked from running or damaged (the fan
stops running).
Internal overtemperature
The buzzer beeps, the fault indicator shines, and the 3rd fault locating indicator from the left flashes.
9
A. Allow the battery to charge for more than 8 hours when the AC mains is normal, and then re-test the discharge time; B. The battery needs replacement, please contact the distributor.
A. The battery is not fully charged; B. The battery is not able to hold a full charge due to age.
The UPS has reduced battery time.
8
A. Check whether the external battery switch is turned on and its lead is properly connected; B. Check whether the battery is reversely connected; C. Contact the distributor for battery replacement; D. Contact the distributor for replacement/maintenance of charger.
A. The external
battery switch is
turned off, or its lead
is not properly
connected;
B. Battery reverse
connection;
C. Battery damaged;
D. Charger fault.
The fault indicator shines
and the battery indicator
flashes.
7
Disconnect some loads from the UPS.
Overload.
All load indicators shine,
and the buzzer beeps every
0.5 second.
6
ActionPossible CauseAlarm or Condition
Serial
No.
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E1-20010915-C-1.0
Turn off the UPS and cut off the power input immediately, contact the distributor for help.
UPS internal fault
Abnormal noise or smell inside the UPS.
12
The UPS needs maintenance, please contact the distributor.
UPS internal fault
The buzzer beeps, the fault indicator shines, and the 1st, 4th fault locating indicator from the left or the inverter indicator flashes.
11
Restart the UPS after confirming that load short-circuit does not exist.
UPS output short-circuit.
The buzzer beeps, the fault indicator shines, and the 5th fault locating indicator from the left flashes.
10
ActionPossible CauseAlarm or Condition
Serial
No.
When reporting UPS fault to our company or the distributor, please inform the machine model and machine No.
(the bar code on the rear
panel of the UPS
).
38 Chapter 5 Troubleshooting
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Chapter 6 Service and Support
Avansys Power Co., Ltd. provides customer with satisfactory technical support. To obtain support, please contact the distributor in the first instance. When failing to reach the distributor, please contact your local technical support center or the company headquarters:
1. User can obtain service through dialing our free toll telephone.
Free toll: 800-8302118
2. Web site technical service
User can seek technical support by visiting our technical support web site.
Technical support web site of Avansys Power Co., Ltd.:
http://www.avansys.com
To facilitate user, we also have special UPS service mailboxes:
hwdy@huawei.com
upsserver@huawei.com
3. We provide 3 years of free service for our 1k/2k/3kVA UPS (including the internal battery), provided that they are used properly.
The above warranty shall not apply in the following circumstances:
The battery is provided by user;
Damage resulting from operation not in accordance with the user manual;
Damage as a result of fire, flood, etc.;
Damage caused by transport, move or neglect after purchase;
Chapter 6 After-sales Service 39
E1-20010915-C-1.0
Damage caused by power supply not in accordance with relevant electrical regulations or operation in ambient environment not in compliance with requirements;
For detailed information on warranty, please see the warranty items.
4. Different levels of customized service packages are available with reasonable charge, including responsive, preventive maintenance, warranty period extension, etc. For detailed information, please contact the distributor or the local technical support center.
40 Chapter 6 After-sales Service
E1-20010915-C-1.0
Appendix 1 Communication Port
RS-232 Communication Mode
Port description male)
NC
RXD
TXD
NC
NC NC NC NC
1 2 3 4 5
6 7 8 9
GND
Pin 2: receiving terminal;
Pin 3: transmitting terminal;
Pin 5: common;
Other pins: unconnected.
Connection relationship between RS-232 port of computer and
RS-232 port of UPS
Computer --------------------- UPS RDX
pin 2
<------------------- TX
pin 3
TDX
pin 3
--------------------> RX
pin 2
GND
pin 5
--------------------- GND
pin 5
RS-232 communication mode provides the following functions:
Monitor the current power supply state of UPS;
Monitor the current alarm information of UPS;
Monitor the current running parameters of UPS;
Time the ON/OFF control of the UPS, and set system parameters.
Appendix 1 Communication Port 41
E1-20010915-C-1.0
RS-232 communication data format
Baud rate ---------- 4800bps Byte length ---------- 8bit Stop bit ---------- 1bit Parity check ---------- none
Dry Contact Communication Mode
Port description
NC
NC
GND
BATTERY LOW
OFF GND
NC NC
1
2 3 4
5
6 7 8 9
MAINS FAILURE
Pin 2: this pin turns from OPEN to CLOSE in the event of mains failure, its
normal state is OPEN;
Pin 5: this pin turns from OPEN to CLOSE in the event of battery low voltage, its
normal state is OPEN;
Pin 6: when applying +5V voltage for more than 1 second, the UPS is turned off;
Pin 4: signal ground;
Pin 7: signal ground;
Other pins: unconnected.
Dry contact communication mode provides the following
functions:
Provide mains fault information in the event of mains failure;
Provide battery low voltage information when the battery discharge is about to terminate;
Provide OFF control of UPS.
42 Appendix 1 Communication Port
E1-20010915-C-1.0
Appendix 2 Grounding & Lightning Protection
The grounding and lightning protection of low voltage power supply system is a systematic engineering, of which the grounding and lightning protection of UPS is only a part. According to relevant international, domestic and industry standards, lightning protection measures should be taken at the primary and secondary sides of the AC power transformer before the power line is introduced into the UPS machine room, and there are stringent requirements on the length and grounding mode of the low voltage power cable introduced into the UPS machine room, on the lightning protection, shielding, and lightning protection ground cable of the UPS machine room.
To ensure human safety, the UPS must be reliably grounded prior to use, i.e., the UPS protective ground (the metal case of the UPS) must be reliably connected to the ground bar in the machine room by connecting the ground pin of the UPS input plug to the machine room ground bar. In addition, the mains frequency ground resistance of the machine room ground bar should be in compliance with relevant standards, normally less than 5 ohms.
To ensure that the ground cable inside the UPS is reliably and safely connected, the iTrust UPS had undergone stringent internal ground resistance test at factory before despatch.
The iTrust UPS provides perfect lightning protection. All lightning protection elements are made by world known manufacturer or military standard products, and the SPD (surge protection device) is designed and installed in strict accordance with the IEC standard. After other lightning protection actions of low voltage power supply system stated above are taken in compliance with requirements, the
Appendix 2 Grounding & Lightning Protection 43
E1-20010915-C-1.0
harm that the lightning strike may do to the UPS machine room is minimized.
Classified by the different throughput capacity and installation place, usually the UPS system has no more than 2 levels of lightning protection. The first level lightning protection adopts C-class SPD (
or
-class) with a max throughput capacity of 40kA, waveform 8/20 s, installed between the UPS and the AC distributor; the second level lightning protection adopts D-class SPD
(or -class
) with a max
throughput capacity of 8kA, waveform 8/20
s, installed inside the UPS. Standard D-class SPD is installed inside the iTrust UPS, and the SPD24SZ C-class SPD produced by Avansys is recommended. User may decide whether to select C-class SPD according to the actual situation of the machine room. Whichever brand C-class SPD is selected, the connection method shown in the following figure must be adopted between the C-class SPD and the UPS, i.e., the protective ground (the UPS metal case) and the C-class lightning protection ground of the UPS share the same ground, and are then connected to the ground bar in the machine room.
44 Appendix 2 Grounding & Lightning Protection
E1-20010915-C-1.0
wiring
diagram
User
UPS
Protective
ground
Ground
bar
1. Fixation hole 2. Air breaker 3. Integrated lightning protection element
4. Ground copper bar
C-class lightning protection ground
Fig. 1 Connection of SPD24SZ SPD
Notes:
1. It is recommended to use copper core cable with sectional area between 6
25mm² as the live line (L) and neutral line (N) of the SPD24SZ SPD, and copper core cable with sectional area 10mm² (minimally 6mm²) as the protective ground cable (PE line). For detailed installation, please refer to relevant specifications by Avansys.
2. According to test result, the length of the connection cable between the C-class SPD box and the UPS is required to be within 5
10m, and it must be ensured that this cable will not suffer lightning strike. Too short cable length will affect the lightning protection effect.
3. In applications with high lightning strike hazard, it is recommended to install B-class
(or -class SPD
at 12m or even
Appendix 2 Grounding & Lightning Protection 45
E1-20010915-C-1.0
further before the C-class SPD. User may buy and install the B-class SPD by itself under the technical guidance of Avansys.
46 Appendix 2 Grounding & Lightning Protection
E1-20010915-C-1.0
Appendix 3 Technical Specifications
87%Efficiency
120~253VacBypass voltage
105~125% rated load, 5min; 125~150% rated load, 10s
Inverter overload
capacity
60mS
Transient
recovery time
5% at 100% load step change resistive load
Dynamic
response
3% linear load
5% nonlinear load
Voltage harmonic
distortion
3:1Crest factor
0.7Power factor
1Hz/s
Frequency
synchronization
speed
Synchronizes with the mains frequency when the mains is working; 50Hz
0.2% when in Battery mode.
Frequency
220Vac±2%Voltage
3kVA/2.1kW2kVA/1.4kW1kVA/700WPower rating
Output
0.99Power factor
50Hz±5HzFrequency
160-276Vac: 100% rated load; 120-160Vac: linear derating in loading; 120Vac: 50% rated load
Voltage range
220VacRated voltage
Input
UH11-0030LUH11-0020LUH11-0020LBUH11-0010L
UH11-0030UH11-0020UH11-0020BUH11-0010
Model
Appendix 3 Technical Specifications 47
E1-20010915-C-1.0
IP21
Protection class
IEC60664-1-IV, 6kV/3kA hybrid wave for 1.2/50µS+8/20µS
Surge protection
Conduction: EN50091-2, EN55022 Class B; Emission: EN50091-2, EN55022 Class A; Harmonic current: EN61000-3-2; Immunity: EN61000-4-2.3.4.6.8.11 Level III, EN61000-4-5 Level IV
EMC
CCEE GB4943-1995Safety
LEDDisplay
45dB
40dB
Audible noise (1m)
5msInverter↔Bypass
0
Normal ↔Battery
Transfer
time
5A, expandable in parallel to 9A (external charger is needed when battery
capacity ≥200Ah)
6A7A
Charge current
long backup
time UPS
8 hours to 90% rated capacity
Recharge time
standard UPS
8min10min8min6min
Backup time at
full load
standard UPS
120Vdc96Vdc36VdcRated voltage
1083
Internal cell
number
Sealed, lead-acid, maintenance-free battery 12V/7Ah
Type
Battery
UH11-0030LUH11-0020LUH11-0020LBUH11-0010L
UH11-0030UH11-0020UH11-0020BUH11-0010
Model
48 Appendix 3 Technical Specifications
E1-20010915-C-1.0
2121208
Long backup
time UPS (kg)
45454014
Standard UPS
(kg)
Weight
210 400
530
210 400
530
210 400 530
160 260
420
W H D (mm)Size
<1500m, derating in accordance with GB/T3859.2 when it is
higher than 1500m
Elevation
5% 95%, non-condensing
Relative humidity
40°C +70°C (without battery)
20°C +55°C (with battery)
Storage
temperature
0°C +40°C
Operating
temperature
Environ mental condition
UH11-0030LUH11-0020LUH11-0020LBUH11-0010L
UH11-0030UH11-0020UH11-0020BUH11-0010
Model
Appendix 3 Technical Specifications 49
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Appendix 4 Optional Component
Avansys iTrust series UPS provides the following optional components:
C-class SPDSPD-24SSPD
Max charge current 4A, for battery consisting of 10 12V cells in series.
UH-BCH120/4Charger
10 100Ah cellsUF-B0030-100
10 65Ah cells UF-B0030-65
10 38Ah cellsUF-B0030-38
8 100Ah cellsUF-B0020B-100
8 65Ah cellsUF-B0020B-65
8 38Ah cellsUF-B0020B-38
8 24Ah cellsUF-B0020B-24
3 100Ah cellsUF-B0010-100
3 65Ah cellsUF-B0010-65
3 38Ah cellsUF-B0010-38
Battery cubicle
UF-SNMP110-WEBWEB/SNMP AGENT
UF-WIN100NNetwork software
UF-SNMP110SNMP adaptor
RemarkModelProduct
50 Appendix 4 Optional Component
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