21E
Proposition 65 Warning: Fuels used in gas, woodburning or oil fired appliances, and the products of combustion of such
fuels, contain chemicals known to the State of California to cause cancer, birth defects and other reproductive harm.
California Health & Safety Code Sec. 25249.6
Electric
Fireplace
• Installation
• Operation and Maintenance
WARNING: Iftheinformationintheseinstructionsisnotfollowedexactly,aremay
result causing property damage, personal injury or loss of life.
Donotstoreorusegasolineorotherammablevaporsandliquidsinthe
vicinityofthisoranyotherappliance.
Valued Customer,
Thankyouandcongratulationsforpurchasinganelectricreplaceby
TravisIndustries,Inc.Overtheyears,valuablememorieswilloccur
around the warmth and comfort of your hearth. Thank you for allowing
ourproducttobethebackdropforthosespecialmoments.
Owner’s Manual
Copyright 2010, T.I. 100-01183_000 4090826
2
Quick Reference Guide and Contents
Prior to the rst use of the replace verify the following:1.
Are the circuit breakers for the socket the unit uses on?•
The heater on your replace may emit a slight, harmless odor when rst used. This 2.
odor is a normal condition caused by the initial heating of internal heater parts and
will not occur again.
The information regarding the model of your replace can be found on the rating 3.
plate. Refer to Page 4 for location.
If you have any technical questions or concerns regarding the operation of your 4.
replace, or require service, contact your Travis Industries, Inc. dealer before
returning the product to the point of purchase. You can nd a Travis dealer at
www.travisproducts.com.
CONTENTS
Important Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 3
Model and Serial Number Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 4
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 4
Site Selection and Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 5
Fireplace Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 6
Operation .......................................................PAGE 8
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 11
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 12
Exploded View and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 14
Audio System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE 15
21 E Travertine, Used Brick & Herringbone Liners . . . . . . . . . . . . . . . . . . . . . . PAGE 18
© 2010 Travis Industries Inc.
100-01183_000
IMPORTANT INSTRUCTIONS
Please Retain This User’s Guide For Future Reference
3
!
NOTE: Procedures and techniques that are considered
important enough to emphasize.
CAUTION: Procedures and techniques which, if
not carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques which, if not
carefully followed, will expose the user to the risk of re,
serious injury, illness or death.
When using electrical appliances, basic precautions should
always be followed to reduce the risk of re, electric shock,
and injury to persons, including the following:
Read all instructions before using the electric replace.1.
The heater is hot when in use. To avoid burns, do not 2.
let bare skin touch hot surfaces. The trim around the
heater outlet becomes hot during heater operation.
Keep combustible materials, such as furniture, pillows,
bedding, papers, clothes, and curtains at least three (3)
feet (0.9 m) from the front of the unit.
Extreme caution is necessary when any heater is used 3.
by or near children or invalids and whenever the unit is
left operating and unattended.
Always unplug the electric replace when not in use.4.
Do not operate any unit with a damaged cord or plug, 5.
or if the heater has malfunctioned, or if the electric
replace has been dropped or damaged in any
manner. Return heater to authorized service facility for
examination, electrical or mechanical adjustment, or
repair.
Do not use outdoors.6.
The electric replace is not intended for use in laundry 7.
areas and similar indoor locations. Never locate heater
where it may fall into a bathtub or other water container.
Do not run the cord under carpeting. Do not cover cord 8.
with throw rugs, runners, or the like. Arrange cord away
from trafc area and where it will not be tripped over.
To disconnect the unit, turn the controls off, then remove 9.
the plug from the outlet.
Do not insert or allow foreign objects to enter any 10.
ventilation or exhaust opening as this may cause an
electric shock or re, or damage to the heater.
To prevent a possible re, do not block air intake or 11.
exhaust in any manner. Do not use on soft surfaces,
like a bed, where openings may become blocked.
All electrical heaters have hot and arcing or sparking 12.
parts inside. Do not use in areas where gasoline, paint,
or ammable liquids are used or stored or where the
unit will be exposed to ammable vapors.
Do not modify the electric replace. Use it only 13.
as described in this manual. Any other use not
recommended by the manufacturer may cause re,
electric shock or injury to persons.
Avoid the use of an extension cord. Extension cords 14.
may overheat and cause a risk of re. If you must
use an extension cord, the cord must be No. 14 AWG
minimum size and rated no less than 1875 Watts.
Do not burn wood or other materials in the electric 15.
replace.
Do not strike the replace glass.16.
Always use a certied electrician should new circuits or 17.
outlets be required.
Always use properly grounded, fused and polarized 18.
outlets.
Disconnect all power supply before performing any 19.
cleaning, maintenance or relocation of the unit.
When transporting or storing the unit and cord, keep in 20.
a dry place, free from excessive vibration and store so
as to avoid damage.
SAVE THESE INSTRUCTIONS
© 2010 Travis Industries Inc.
4
If you have any questions regarding our products
If you have any questions regarding our products please
have the product model and serial numbers available upon
please have the model and serial number when
calling your Travis Industries, Inc. dealer. The catalogue/
calling your Travis Industries dealer. The model
model and serial numbers are located behind the glass and
number is located under the log set (see
under the Log Set (Figure 1).
Model and Serial Number Information
"Unpacking" below and Figure 1).
For instructions on accessing the model and serial number
information, refer to the Unpacking instructions in the next
The serial number label below must be attached
section.
to the right side flange (see Figure 1). An
additional label is affixed to the right for future
reference.
Figure 1
Model Number
Serial Number
Unpacking
The fireplace is packaged in such a way as to prevent
damage to the Front Glass and Log Set. This packaging
must be removed before operation.
1. Remove all exterior bags and packaging from the
fireplace.
2. Remove six (6) Phillips screws as shown in Figure 2 and
remove the Exhaust Vent Assembly.
Figure 2
Exhaust Vent Assembly
Screws to
remove (6)
3. Remove six (6) Phillips screws from the Glass Retainer
Bracket (Figure 3) and remove the bracket.
4. The Front Glass sits inside a shallow groove just above
the speakers. To remove the glass, lift it up and off the
groove (Figure 3). The corner protectors may be discarded.
Figure 3
Glass Retainer Bracket
Screws to
remove (6)
© 2010 Travis Industries Inc.
Front Glass
100-01183_000
Unpacking
5
5. Remove the Foam Block from within the rebox carefully,
supporting the chassis and/or Log Set as needed
(Figure 4).
NOTE: If using a liner, install it at this time (see page 18).
6. Follow steps 2 through 4 in reverse order to reassemble
the replace.
!
Pull the front edge of the Log Set up above the sheet
NOTE: The model and serial number labels are located
under the Log Set. To access, follow steps 2 through 4
as described above to remove the Front Glass.
metal of the replace, then slide the rear edge of the Log
Set from underneath the mirror.
Site Selection and Preparation
Figure 4
Foam Block
Log Set
!
NOTE 1: A 15 Amp, 120 Volt circuit is required. A
dedicated circuit is preferred but not essential in all
cases. A dedicated circuit will be required if, after
installation, the circuit breaker trips or fuse blows on a
regular basis when the heater is operating. Additional
appliances on the same circuit may exceed the current
rating of the circuit breaker.
WARNING: Ensure the power cord is not installed so
that it is pinched or against a sharp edge and ensure
that the power cord is stored or secured to avoid tripping
or snagging to reduce the risk of re, electric shock or
injury to persons.
Construction and electrical outlet wiring must comply
with local building codes and other applicable
regulations to reduce the risk of re, electric shock and
injury to persons.
Do not attempt to wire your own new outlets or circuits.
To reduce the risk of re, electric shock or injury to
persons, always use a licensed electrician.
This section provides instructions for selecting a location
and preparing the site to install the replace into your
surround.
Select a suitable location that is not susceptible to 1.
moisture and is away from drapes, furniture and high
trafc.
For ease of electrical hook up you may wish to locate the 2.
replace near an existing outlet (refer to NOTE 1).
Store the replace in a safe dry and dust free location.3.
!
NOTE: The dimensions of the replace are 20 ⅛ inches
(511 mm) wide x 33 ⅝ (854 mm) inches high x 9 ¾
inches (248 mm) deep. The viewing area is 17 ¼ inches
(438 mm) wide and 22 ⅓ (567 mm) inches high. The
replace does not require any additional venting.
AdditionalItemsRequiredforInstallation
This replace requires a Travis Industries (Avalon, Lopi,
or Fireplace Xtrordinair) face or trim kit to nalize the
installation. Do not operate this replace without the face or
trim.
For Bathroom Use
If this unit is installed in a bathroom it must be protected by
a GFI receptacle or circuit. If receptacle is used it must be
readily accessible.
To prevent electrical shock this unit is an electrical
appliance that is not watertight and must be installed as to
prevent water from entering unit. This must be installed
away from showers, tubs, etc. Never locate replace where
it may fall into a bathtub or other water container. High
temperatures may be generated under certain abnormal
conditions. Do not partially or fully cover or obstruct the
front of this heater.
© 2010 Travis Industries Inc.
100-01183_000
6
Fireplace Installation
The 21E Electric Fireplace may be installed into a variety
of settings. To install the fireplace assembly into a mantel,
refer to mantel assembly instructions.
!
NOTE 1: A 15 Amp, 120 Volt circuit is required. A
dedicated circuit is preferred but not essential in all
cases. A dedicated circuit will be required if, after
installation, the circuit breaker trips or fuse blows on a
regular basis when the heater is operating. Additional
appliances on the same circuit may exceed the current
rating of the circuit breaker.
!
IMPORTANT: If not using a mantel, the fireplace must
be installed in an enclosure with the following MINIMUM
internal/opening dimensions (Figure 5).
Figure 5
!
IMPORTANT:
There must
be a minimum
clearance of 57
inches (1.44 m)
from a ceiling
to the bottom of
the unit.
place a one-piece, solid, flat surface under the fireplace
insert.
Option #2: Hard wired.
1. Wire a dedicated, properly fused circuit with a 120 Volt,
15 Amp rating. Allow up to eight (8) feet (2.44 m)
of service cable for connecting the power supply to
the junction box for the fireplace when installing after
finishing wall.
CAUTION: Use two conductor, non-metallic sheath
cable with ground wire (3 wires total) for the incoming
power supply on fireplace inserts. Use appropriate wire
to meet local and national electrical codes for rated
power consumption.
2. Remove the outer jacket and strip the individual
conductor from the end.
3. Loosen the screw securing the junction box cover and
remove the cover.
4. Take the cables out from the junction box, loosen the two
wire twist nuts and remove the cord set (Figure 6).
Figure 6
34 ¼”
(870 mm)
10”
(254 mm)
20 ½”
(520 mm)
> 57” (1.44 m)
New Wall Construction
1. Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and high
traffic.
2. Place the fireplace in the desired location to see how it
will look in the room.
3. Mark the desired location on the floor and store the
fireplace in a safe, dry and dust free location.
4. Use studs to frame an opening of 20 ½ inch (520 mm)
wide x 34 ¼ inch (870 mm) high x 10 inch (254 mm)
deep (Figure 5). Install the upper corner framing supports.
Option #1: The power cord can be lead from behind the
trim and along the wall to an outlet near the fireplace.
CAUTION: Do not install the fireplace insert directly
on carpet or similar surfaces which may restrict air
circulation. If installing the fireplace in a carpeted area,
5. Route the power supply wire through the knockout on
supplied alternative junction box cover and secure with a
wire clamp (not supplied) (Figure 7).
6. Connect the black wire (live) from the unit to the black
wire from power supply (Figure 7).
7. Connect the white wire (neutral) from the unit to the
white wire from power supply (Figure 7).
8. Connect the green wire (ground) from the unit to the
green wire from power supply (Figure 7).
9. Place all connectors inside the unit and secure the
junction box cover to unit. Ensure that the cable clamp
grips only the jacket of service cable.
© 2010 Travis Industries Inc.
100-01183_000
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