WARNING:Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. Refer to this manual. For assistance or additional
information consult a qualified installer, service agency, or the gas supplier.
-Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
-Ins tallation mus t be per for m ed by a qualified installer , s er v ic e agenc y or the gas s upplier
IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
Installer:After installation give this manual to the home-owner
and explain operation of this heater.
Copyright 2005, Travis Industries, Inc. $10.00 100-01150
Travis Industries, Inc.
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
2Introduction
Introduction
We welcome you as a new owner of a Travis Industries gas fireplace insert. In purchasing this fireplace
insert you have joined the growing ranks of concerned individuals whose selection of an energy
system reflects both a concern for the environment and aesthetics. The Travis Industries DVS EF
Insert is one of the finest home heaters the world over. This manual will explain the installation,
operation, and maintenance of this fireplace. Please familiarize yourself with the Owner's Manual
before operating your heater and save the manual for future reference. Included are helpful hints and
suggestions that will make the operation and maintenance of your new fireplace an easier and more
enjoyable experience. We offer our continual support and guidance to help you achieve the
maximum benefit and enjoyment from your heater.
Important Information
No other DVS EF gas fireplace has the same serial
number as yours. The serial number is below and to
the left of the gas control valve.
This serial number will be needed in case you require
service of any type.
Model: DVS EF Insert (SIT)
Serial Number:
Purchase Date:
Purchased From:
Mail your Warranty Card
Today, and Save Your Bill of
Sale.
To receive full warranty coverage,
you will need to show evidence of
the date you purchased your
heater. Do not mail your Bill of
Sale to us.
We suggest that you attach your
Bill of Sale to this page so that you
will have all the information you
need in one place should the need
for service or information occur.
* Do not light any appliance
* Extinguish any open flame
* Do not touch any electrical switch or plug or unplug anything
* Open windows and vacate building
* Call gas supplier from neighbor's house, if not reached, call fire
department
•This unit must be installed by a qualified installer to prevent the possibility of an
explosion. Your dealer will know the requirements in your area and can inform you of
those people considered qualified. The room heater should be inspected before use
and at least annually by a qualified service person. More frequent cleaning may be
required due to excessive lint from carpeting, bedding material, etc.
•The instructions in this manual must be strictly adhered to. Do not use makeshift
methods or compromise in the installation. Improper installation will void the warranty
and safety listing.
Ok
Look for this label:
For LPG only | Pout 11” W.C.
If the label is present, the
heater is equipped for LP
(propane). If the label is
absent, the heater is equipped
for NG (natural gas).
•Contact your local building
officials to obtain a permit
and information on any
installation restrictions or
inspection requirements in
your area. Notify your
insurance company of this
heater as well.
•It is imperative that control
compartments, screens, or
circulating air passageways
of the heater be kept clean
and free of obstructions.
These areas provide the air
necessary for safe
operation.
•This heater is either approved for
natural gas (NG) or for propane (LP).
Burning the incorrect fuel will void the
warranty and safety listing and may
cause an extreme safety hazard. Direct
questions about the type of fuel used
to your dealer. Check the label and
flame adjust knob on the gas control
valve.
• If the flame becomes sooty,
dark orange in color, or
extremely tall, do not
operate the heater. Call
your dealer and arrange for
proper servicing.
• Do not operate the heater if
it is not operating properly in
any fashion or if you are
uncertain. Call your dealer
for a full explanation of your
?
heater and what to expect.
•Do not store or use gasoline
or other flammable liquids in
the vicinity of this heater.
Gas
• Do not operate if any portion
of the heater was
submerged in water or if any
corrosion occurs.
•Do not place clothing or
other flammable items on or
near the heater. Because
this heater can be controlled
by a thermostat there is a
possibility of the heater
turning on and igniting any
items placed on or near it.
•The viewing glass should be
opened only for lighting the
pilot or conducting service.
•Any safety screen or guard
removed for servicing must
be replaced prior to
operating the heater.
•Operate the heater
according to the instructions
included in this manual.
•If the main burners do not
start correctly turn the gas
off at the gas control valve
and call your dealer for
service.
• Light the heater using the
built-in piezo igniter. Do not
use matches or any other
external device to light your
heater.
• Never remove, replace,
modify or substitute any part
of the heater unless
instructions are given in this
manual. All other work must
be done by a trained
technician. Don't modify or
replace orifices.
• Allow the heater to cool
before carrying out any
maintenance or cleaning.
• The pilot flame must contact
the thermopile and
thermocouple (see the
illustration to the left). If it
does not, turn the gas
control valve to "OFF" and
call your dealer.
•This unit is not for use with
solid fuel
•Do not place anything inside
the firebox (except the
included fiber logs).
•If the fiber logs become
damaged, replace with
Travis Industries log set.
•Children and adults should
be alerted to the hazards of
high surface temperature
and should stay away to
avoid burns or clothing
ignition. Young children
should be supervised when
they are in the same room as
the heater.
•Instruct everyone in the
house how to shut gas off to
the appliance and at the gas
main shutoff valve. The gas
main shutoff valve is usually
next to the gas meter or
propane tank and requires a
wrench to shut off.
This
Manual
• Do not throw this manual
away. This manual has
important operating and
maintenance instructions
that you will need at a later
time. Always follow the
instructions in this manual.
• Travis Industries, Inc. grants
no warranty, implied or
stated, for the installation or
maintenance of your heater,
and assumes no
responsibility of any
consequential damage(s).
Approximate Heating Capacity (in square feet)*500 to 1,500500 to 1,500
BTU Input Per Hour on High31,00031,000
BTU Input Per Hour on Low18,60016,000
Efficiency** (with blowers on)80 %80.5 %
AFUE (Annual Fuel Utilization Efficiency)71.3 %71.8 %
*Heating capacity will vary with floor plan, insulation, use of power heat vent, and outside temperature.
**Efficiency rating is a product thermal efficiency rating determined under continuous operation
independent of installed system.
See the section "Vent Requirements"
28-7/8"*
8x10
Panels
31-7/8"*
10x13
Panels
for vent location.
Natural GasPropane
19-1/8"
Fuel:
Compliance:
Electrical:
24-3/8"
16-3/8"
40-3/8"* 8x10 Panels
44-3/8"* 10x13 Panels
Face Sizing:
See the illustration on page 9.
* Includes trim & standoffs
15-3/4"*
1-3/8"*
This heater is designed either for natural gas or for propane. Check the sticker on top of
the gas control valve or check with the installer to verify gas use.
This unit has passed the ANSI Z21.88 – 1998, CSA 2.33 M98 Vented Gas Fireplace
Heater Standard as tested by OMNI-Test Laboratories, Inc. Beaverton, Oregon.
!Failure to follow all of the requirements may result in property damage, bodily injury, or even death.
!This heater must be installed by a qualified installer who has gone through a training program for the
installation of direct vent gas appliances.
!This appliance must be installed in accordance with all local codes, if any; if not, follow ANSI Z223.1
and NFPA 54(88) in the USA and B-149 in Canada.
!In Manufactured or Mobile Homes must confirm with: In USA, Manufactured Home Construction and
Safety Standard, Title 24 CFR, Part 3280; In Canada, CSA Z240.4 and Gas-Equipped Recreational
Vehicles and Mobile Housing. This appliance may be installed in Manufactured Housing only after the
home is site located.
!The DVS Insert is designed to operate on natural gas (NG) or propane (LP).
!All exhaust gases must be vented outside the structure of the living-area. Combustion air is drawn
from outside the living-area structure.
!Notify your insurance company before hooking up this heater.
!The requirements listed below are divided into sections. All requirements must be met
simultaneously. The order of installation is not rigid – the qualified installer should follow the
procedure best suited for the installation.
Items Required for Installation
•Direct Vent Adapter (Simpson Duravent Part # 923GK)
•Face
•Gas Hookup Equipment
•Surround Panels (Optional - see “Installation without Surround Panels”)
•3” UL 441 Gas Liner
•Direct Vent Cap (Simpson Duravent Part # 991)
Packing List
•DVS Insert
•Log Set (Log Set, Coals, and Embers)
•Owner's Manual
•Propane Conversion Kit
•Two Leveling Bolts
•8" Pipe Inlet (3/8" dia.)
• "Fireplace Altered" tag (attach to the fireplace)
Items Packed with the Face
•Face (with attachment hardware)
•Face Installation Instructions
Order of Installation
1If the heater is to use propane, install the propane conversion kit (see page 31)
2Install gas line into the fireplace (do not connect to unit)
3Position the heater (see "Insert Placement")
4Connect the gas line and gas vent to the appliance.
5Install the optional surround panels and trim. Attach the on/off switch.
6Follow the instructions under "Finalizing the Installation" on pages 17 through 20.
•Due to the high temperature of the
fireplace, it should be located out of
traffic and away from furniture and
draperies.
Combustible Mantel
Min. 10”
Side
Wall
Mantel Clearances
The mantel must be a minimum 10”
above the face and a maximum 8” deep.
NOTE: The combustible area above the
facing must not protrude more
than 3/4" from the facing. If it
does, it is considered a mantel
and must meet the mantel
requirements listed in this
manual.
Face Dimensions
Avalon
Victorian
Avalon
Rawhide
22 1/2”
32”
Lopi Bedford Face
34-1/8”
32”
Lopi Heritage Bay
DVS
31-5/8”
22-1/2”
21-9/16”
Side
Facing
Avalon
Rosario
DVS
Top Facing
Min. 6”
32”
Avalon Salish Bay
DVS
30-1/2”
Min. 8”
See Below*
Min. 6”
12” Min.
See Below*
*See “Face Dimensions” Below for
the face being used.
!This appliance must be installed in accordance with all local codes, if any; if not, follow ANSI Z223.1
and NFPA 54(88) in the USA and B-149 in Canada.
!The heater and gas control valve must be disconnected from the gas supply piping during any
pressure testing of that system at test pressures in excess of 1/2 psig (3.45 kPA). For pressures
under 1/2 psig (3.45 kPA), isolate the gas supply piping by closing the manual shutoff valve.
•Leak test all gas line joints and the gas control valve prior to and after starting the heater.
Gas Line Connection
•The location of the gas inlet is shown below
•A manual shutoff valve is required within 3’ of the fireplace. It should be placed upstream of the flex
line (if used) and may be installed behind the access door inside the heater. T-Handle gas cocks are
required in Massachusetts in compliance with code 248CMR.
A 4" (102 mm) opening is provided on the left side. It is 2-1/2" (64 mm) tall.
Shutoff Valve
3-3/8"
With the optional gas inlet pipe,
the inlet is located 3" (76 mm)
behind the fireplace opening
and 14-1/2" (318 mm) to the left
of center and 1-1/2" (38 mm)
above the base.
Shutoff Valve
8" Gas Inlet Pipe (shipped with the
insert in the accessory pack)
The gas inlet on the gas control valve is
located 3" (76 mm) behind the fireplace
opening and 7" (178 mm) to the left of the
center of the appliance.
Apply thread sealant to
both ends of the pipe prior
to installation.
Gas Control Valve
Fuel
•This heater is designed for natural gas but can be converted to propane. Check the sticker on the top
of the gas control valve to make sure the correct fuel is used.
!The gas appliance and vent system must be vented directly to the outside of the building, and never
be attached to a chimney serving a separate solid fuel or gas-burning appliance. Each direct vent gas
appliance must use it's own separate vent system.
!Make sure the exhaust pipe on the heater connects to the exhaust portion of the cap. The
illustrations below show how the flex liners should be attached.
•The exhaust vent must reline the entire length of the chimney and terminate above the chimney top
!Be careful not to crimp or rupture the liner when bending it into chimney offsets
•When installed, the vent must meet all of the vent
manufacturer's requirements
•Make sure to order the following:
-3” UL 441 Gas Liner for Air Inlet and Exhaust
-Dura-Vent Adapter & Flashing (part # 923GK).
-Vertical Termination Cap (Dura-Vent pt # 991)
Altitude Considerations
Max. Ht. 35' (10.7 M)
This heater has been tested at altitudes ranging from
sea level to 8,000 feet (2,400 M). In this testing we
have found that the heater, with its standard orifice,
burns correctly with just an air shutter adjustment. If local
codes require resizing the orifice, in the U.S.A. refer to
ANSI 223.1, Appendix P, in Canada B-149.1 or B-149.2
!Failure to adjust the air shutter properly may lead to
improper combustion which can create a safety hazard.
Consult your dealer or installer if you suspect an
improperly adjusted air shutter.
Min. Ht. 8' (2.4 M)
Max. 1'
(305
mm)
offset
InletExhaust
Vent Restrictor
WARNING: Restrictor adjustment
should only be done by a qualified
installer.
Only those installations
determined to be over-drafting
require this adjustment. The best
indication of over-drafting is a
hyper-active flame pattern (flames
that move too quickly). If the air
shutter is constricted, the flames
become short and yellow, yet still
very active. Over-drafting may
affect the pilot, but this is not the
best way to determine overdrafting. Over-drafting is most
likely in tall venting configurations
(especially if using an “Exhaust
Only Re-Line”). Do not overrestrict the vent (this leads to
ghosting or lifting flames - reduce
restrictor setting).
To Adjust the Restrictor:
1
Determine a restrictor position. Start low(move
the restrictor a maximum two positions at a time)
and thoroughly test the heater before adjusting further.
2
Remove the screw with a 1/4" nutdriver (or screwdriver).
3
Rotate the adjustment plate clockwise until the correct index hole is below the pivot point.
4
Insert the screw into the correct index hole and tighten.
Rotate the
adjustment
plate to change
the restrictor
position.
NOTE: You may use either re-line configuration with a masonry or zero-clearance fireplace.
Masonry Fireplace
4041213100-01150
Installation (for qualified installers only)13
Installation Without Surround Panels
The insert may be installed without surround panels if a
3/8" gap is allowed between the sides and top of the
face and the fireplace (for ventiliation). Wire mesh
screen may be placed over this gap.
Use a knife to cut out the on/off switch hole
a
(the label covers a square hole in the bracket).
Disconnect the on/off switch from
b
Min. 3/8"
Surround Panel Installationπ
PANEL SIZEWIDTHHEIGHTPART #
8" x 10"40-3/8"28-7/8"98500610
10" x 13"44-3/8"31-7/8"98500611
Arched 8" x 10"40-5/16"28-7/8"98500622
the red and brown wires. Insert
the switch into the hole until it
locks in place. Re-attach the red
and brown wires (orientation does
not matter).
Face Sizing:
See page 9 for face dimensions.
c
Use a lock tie or
other device to
bundle the
excess wire.
Then tuck it
below the piezo
igniter to keep it
from coming in
contact with the
burner pan.
Keep the jumper wire in
place while installing.
!Turn the gas source off prior to installing.
1With the gas line and vent attached, install the side panels (see the illustration below).
Pre-thread the holes on the panel mounting
a
brackets with the screws included in the
surround panel kit (both sides).
5/16" Nutdriver
Run the wires from
the on/off switch and
the power cord
behind the surround
panel (cut the locktie holding the on/off
switch in place).
b
Line up each side surround
panel and insert two screws from
the outside to secure in place.
NOTE:
You may need to
pull the insert out
slightly while
installing the side
surround panels do not damage the
gas line or vents.
2Install the top panel (arched or rectangular), insulation, and trim.
NOTE:
On arched
panels make
sure these
stand-offs are
perpendicular
and not bent
over or
flattened.
a
Install the top panel so
the two tabs insert into
the slots on the side
panels.
Top
Panel
Top Trim
Tuck the included insulation between
the top panel and the facing below
b
the rheostat (not along the sides).
Cut off excess insulation.
"L" Bracket
Slot for on/off
switch
(rectangular or
arched)
Right Side Trim
Double-Back
Tape
WARNING: The insulation must be installed along
the top of the insert and should cover or be below
the rheostat (to protect it from heat). Failure to
install the insulation will invalidate facing and
mantel clearances, creating a fire hazard.
Tighten the set screws from the
back side with a small standard
c
screwdriver
Top Trim
"L" Bracket
Right Side
Trim
Construct the panel trim. Insert one leg of
each "L" bracket into the top and side trim
piece. Align the trim to form a precise corner,
then tighten the two set screws with a small
standard screwdriver. Slide the trim over the
panels. Attach a piece of included doubleback tape to the bottom of each side trim to
keep it from flaring at the bottom.
3Follow the directions below to install the on/off switch and rheostat (both are included with the insert).
WARNING:
Make sure the heater
is unpluged before
installing the rheostat.
WARNING: Make sure
the insulation covers or
is below the rheostat.
a
Upper Right of Trim
(preferred)
11/16" Wrench
Disconnect the on/off switch from the red and brown wires leading from
the heater. Insert the switch into the hole in the upper right of the
or control panel until it locks in place. Re-attach the red and
panel trim
brown wires (orientation does not matter).
Control Panel
(next to gas control valve)
PILOT
IGNITER
11/16" Wrench
Remove the knob and press nut from the rheostat. Insert the rheostat
b
into the hole in the upper right of the panel trim
Secure the the press nut. Replace the knob.
Make sure the wires do not contact the burner pan or
c
other hot surfaces (secure with lock ties if necessary).
•The manifold is shipped attached to the insert, but may be removed to facilitate especially tight
installations. See the directions below for installation.
1Remove the manifold and place it within the fireplace (see the instructions on the following page).
2Route the flex vent through the chimney from above (leave an extra 3' (914 mm) at the top).
3Attach the flex vent to the manifold (seal with silicone and attach with screws).
4Place the manifold in an upright position (so it rests on the manifold legs) and have a partner pull on
the excess flex vent. Temporarily attach the flex vent to the top of the chimney (leave extra slack).
5Slide the insert into place, guiding the convection top over the insert until fully in place.
6After removing any slack from the flex vent, attach the manifold to the appliance.
7Remove any excess slack in the flex line then attach the vent termination.
1Remove the glass (and arch covers) following the directions below.
Warning: The appliance must be completely cool before removing the glass.
Note:If using an FPX arched face, attach the arch covers after installing the glass.
Removing the Glass
a
Loosen the nuts on the
top and side glass clips
until they are flush with
the end of the stud (do not remove the nuts).
3/8" Nutdriver
While holding the glass, slide the
side and top glass clips off.
b
c
While holding the glass,
loosen the nuts on the
bottom glass clip until
they are flush with the
end of the stud. Pivot
the glass forward and
remove.
Replacing the Glass
a
With the bottom glass clip in place and
the nuts flush with the end of the stud,
position the glass over the bottom clip
(do not tighten the nuts).
b
Replace the top glass clip
(do not tighten nuts).
c
Center the glass then
replace the side glass clips
(do not tighten nuts).
Tighten the nuts on the
bottom glass clip first, then
the top, then the sides.
18Finalizing the Installation
P
l
(
b
t
b
P
c
p
b
t
?If converting this unit to propane, do so now (see the instructions on page 31).
2Install the log set and embers (if using the decorative fireback, install it prior to the log set)
Place the rear log
so the pins on
the burner insert
into the holes on
the bottom of the
log.
lace the right
og so the pins
or bolts) on the
urner insert into
he holes on the
ottom of the log.
Place the left log
so the pins (or
bolts) on the
burner insert into
the holes on the
bottom of the log.
Place the right
twig so the pins
Place the left twig
so the pins on
the logs insert
into the holes on
the bottom of the
twig.
on the logs insert
into the holes on
the bottom of the
twig.
lace the ember
hunks around the
erimeter of the
urner to conceal
he gap.
Finalizing the Installation19
!We recommend you purge the gas line at this time (with the glass removed). This allows gas to be
detected once it enters the firebox, ensuring gas does not build up.
3 Turn on gas to the heater. Leak test all gas joints prior to starting the appliance. Start the pilot (see
page 22).
Warning: When lighting or re-lighting the pilot, the glass must be removed (see
page 22 for the full set of instructions on starting the pilot).
4Replace the glass (see page 17). Start the main burner. Leak test all gas joints again.
5Install the faceplate following the instructions included with the face (shut off the insert if necessary).
! ACID WASH WARNING : Before installing the faceplate, make sure any masonry that has been
treated with acid wash has been properly neutralized (this is used primarily with brick faces). Acid wash
(muriatic acid) is used to remove excess mortar. If not properly neutralized with an ammonia solution,
the gold or nickel face may develop a permanent tarnish when the acid evaporates over time. Contact
your dealer if uncertain your facing has been properly neutralized.
6Check the pilot flame to make sure it looks like the illustration below. Adjust the pilot flame if
necessary.
To adjust the pilot flame, turn this screw. Clockwise
lowers the flame while counter-clockwise raises it.
Standard
Screwdriver
The pilot flame must contact the thermocouple and
thermopile (see the illustration below). Adjust the pilot up or
down as necessary.
7Let the heater burn for fifteen minutes. Adjust the air shutter, if necessary, to achieve the correct
looking flame (see the illustration below).
•The air shutter adjusts the amount of air that mixes with the gas before it exits the burner holes. It is
used to fine-tune the flame for differences in altitude and vent configuration.
ADJUSTING THE AIR SHUTTER
Pushing to the right gives the flame less air
(making it more orange). Pushing to the
left gives the flame more air, making it
more blue. For fine adjustments use a
screwdriver to tap the air shutter.
NOTE: If the air shutter is all the way
open, yet the flames remain sooty, shut
off gas to the fireplace and contact a
qualified gas service technician.
Correct
Flames should be blue at the
base, yellow-orange on the top.
If the flames are over 14" tall or sooty on
the ends, open the air shutter.
Gas Control Valve
NOTE: The logs must be installed correctly to
monitor the flame while adjusting the air shutter.
Not Enough Air
Air Shutter Control
Too Much Air
If the flames are all blue and
short, close the air shutter.
!If the air shutter is in its fully open position, yet the flames remain sooty, shut off gas to the heater and
contact the Travis Dealer for instructions.
!If the vent configuration is installed incorrectly the vent may cause the flames inside the heater to lift or
"ghost" – a dangerous situation. Inspect the flames after installation to insure proper performance. If
the vent configuration is correct, yet the flames are lifting or ghosting, shut off gas to the heater and
contact the dealer for information on remedying the problem.
!This heater has been tested at altitudes up to 8,000 feet. In this testing we have found that the
heater, with its standard orifice, burns correctly with just an air shutter adjustment.
!Failure to properly adjust the air shutter may lead to improper combustion and a
safety hazard. Consult your dealer if you suspect an improperly adjusted air
shutter.
Lifting FlamesCorrect Flames
Ghosting FlamesFlickering Flames
Burner Ports
(holes)
Ghosting flames indicate
insufficient air (restrictor set too
high, air shutter shut down, or
other venting error).
Flickering, short flames
indicate excessive draft
(move air shutter to a higher
position).
The flames should burn right
off the top of the burner ports
(if they are too blue, adjust
the air control).
Burner
Lifting flames indicate
insufficient draft (restrictor
is set too high).
8Turn the flame adjust knob to its highest position - the flames should be approximately 12" tall. Check
the flame on low position. The flames should burn off of each burner hole. If the heater does not work
correctly, contact the Travis Dealer for instructions.
9Give this manual to the home owner and fully explain the operation of this heater.
!Read this entire manual before you use your new heater (especially the section "Safety Precautions"
on pages 4 & 5). Failure to follow the instructions may result in property damage, bodily injury, or even
death.
Location of Controls - See explanation below
ON/OFF Switch
The on/off switch is
located on the upper
right corner of the
surround panels.
N
O
F
F
O
The Pilot Flame
can be found
below the back
log on the left
side.
Swing the control cover down
Gas Control Valve
to access the gas control valve,
igniter, and blower control.
PILOT
IGNITER
OFF
HI
LO
Blower Knob
Gas Control
Knob
Pilot Igniter
Flame Adjust
Knob
Blower KnobThis knob controls the speed of the internal convection blower that pushes
the heated air into the room.
On/Off SwitchThis control is used to turn the heater on and off.
Pilot IgniterThe pilot igniter is used only to start the pilot. When pressed, it sends an
electrical charge to the pilot assembly. This creates a blue spark directly next
to the pilot, igniting the pilot flame.
Gas Control KnobThis knob is used to control gas to the heater and for starting the pilot. There
are three positions, ON, OFF, & PILOT. The pointer directly below the knob
indicates the position this knob is in.
Flame Adjust Knob This knob controls the flame height from low ("LO") to high ("HI"). The pointer
to the upper left of the knob points to the position this knob is in.
?If using a remote control or thermostat, the On/Off Switch must be left "ON". Turning the On/Off
The pilot flame is required to ignite the main
burners (it also plays a safety role). It should be
left on once lit. It will stay lit unless the gas
control valve is turned to "OFF". However, the
pilot will go out if the gas is shut off, the
propane tank runs out (or low) or if the stove
malfunctions. If the pilot turns off frequently,
call your dealer for information. To start the
pilot follow the directions below:
WARNING :
When lighting or re-lighting the
pilot, the glass must be removed
(see page 17).
aRemove the glass (see page 17 for details).
bPush the gas control knob in slightly and turn
it to the "OFF" position. The knob will not
turn from "ON" to "OFF" unless the knob is
depressed slightly. Wait five minutes to let
any gas that may have accumulated inside
the firebox escape. If you smell leaking gas,
follow the directions on the cover "IF YOU
SMELL GAS".
cTurn the gas control knob to the "PILOT"
position and press the knob in, this will allow
gas to flow to the pilot light. Press the
button on the pilot igniter repeatedly until
you see the pilot light.
a
5 minutes
b
PILOT
IGNITER
c
30 seconds
d
WARNING:
If the pilot does not light after 15
seconds, release the knob and call
your dealer for service. Do not
attempt to light pilot until service
e
?
has been performed.
NOTE:
You may wish to remove the log set
to gain a better view of the pilot (see
page 18).
dKeep the gas control knob depressed for 30
f
seconds once it is lit.
eRelease the gas control knob. If the pilot
goes out, repeat step C. If the pilot refuses
to stay lit, call your dealer for service. With
the pilot lit, proceed to step “f”.
fReplace the glass.
gTurn the gas control knob counter-clockwise
g
to "ON". The pilot is now lit and the heater
can be turned on and off.
+Burn the heater at a medium setting for approximately one hour the first time. This will cure the
painted surfaces. Fumes from the paint curing and oil burning off the steel may occur. This is
normal. We recommend you open the window to vent the room.
+Condensation may appear on the glass each time you start the Heater - this is normal.
+Blue Flames will occur on the heater when it first comes on. After fifteen minutes the flames will turn
a more realistic yellow and orange color.
?Certain installations use a remote "wall switch" to turn the heater on and off. If this is the case, leave
the ON/OFF switch "ON".
Turning the Heater On and Off
After the pilot has been started...
For systems with wall
thermostats, use this switch to
control the temperature (right
is hotter, left cooler). Some
systems require the on/off
switch to be on.
O
Use this switch to
turn the main burner
on and off manually.
See the instructions included
with the remote for details on
operation.
N
O
F
F
See the instructions
included with the
remote for changing
the battery.
ROOM TEMP
°F
SET TEMP
TIMER
MIN
°F
Time
OFF
Set
Time
Cancel
o
t
u
A
!Do not place any combustible items on top of or directly in front of the heater, even temporarily. The
optional thermostat may start the heater causing a combustible item to ignite.
?If the heater turns on and off frequently while using the thermostat, you may want to adjust the flame
height down until it produces just enough heat needed.
Adjusting the Flame Height
+Your heater has an adjustable flame to tailor the look and heat output to your specific needs. It is
adjusted by turning the “HI – LO” dial on the gas control valve.
Flame Height
Adjustment Knob
Index Mark
Turn counter-clockwise to adjust the flame higher, clockwise to lower.
The internal blower helps transfer
the heat from the heater into the
room. It will not turn on until the
heater is up to temperature
(approximately 10 minutes after
starting). See the illustration below
for instructions on adjusting the
blower speed.
Normal Operating Sounds
Pilot Flame
The pilot flame,
which remains on,
makes a very slight
"whisper" sound.
OFF
LO
BLOWER
CONTROL
HI
Blower Knob
Turn the knob all the way counter-clockwise to turn
the blower off. One click clockwise turns the
blower to high speed. Turning the knob clockwise
from the high position decreases the speed of the
blower.
Blower
This heater uses a blower to push heated air
into the room. You will hear the sound of air
movement that increases as the speed is
increased.
The appliance will creak
with change of temperature.
Extinction Pops
It is not unusual, especially on
Propane (LP) appliances, to
experience a "pop" when the
burner is shut off.
Gas Control Valve
As the gas control valve is turned on
and off you will hear a dull clicking
sound. This is the valve opening up
and shutting down.
Blower Snap Disk
This part can produce a clicking
sound as it turns the blower on
and off.
Normal Operating Odors
This appliance has several areas that reach high temperatures. Dust or other particles on these areas
may burn and create an odor. This is normal during start-up. You may notice the smell is more acute if
the appliance was left idle for a long period.
!Fingerprints or other marks left on the optional gold or nickel surface may become etched in place if they are not
wiped clean prior to turning the stove on. Clean the gold or nickel with denatured alcohol and a soft cloth (make
sure the heater is cool). Other cleaners may leave a film that may become etched into the gold or nickel.
Yearly Service Procedure
!Failure to inspect and maintain the heater may lead to improper combustion and a potentially dangerous
situation. We recommend the following procedures be done by a qualified technician.
1Check the pilot flame. It should touch approximately 3/8" of the top of the thermopile and touch the top of the
thermocouple (see illustration below). If it does not, contact your dealer for service.
2Shut off gas to the heater by turning the gas control knob to "OFF" (see step A under "Starting the Pilot" on page
22). Let the heater cool for 15 minutes. Remove the faceplate (see instructions included with face) and glass
(see page 16).
3Remove the log set (NOTE: the logs are very fragile - see page 18). If severely deteriorated, replace.
Check the logs for sooting. A small amount of soot along the bottom of the logs is normal. If excessive sooting
is found, the heater will require adjustment. Contact your dealer.
4Clean the burner tube (especially the burner holes) and inspect the following:
•Check for burner tube holes that are cracked, severely warped, or corroded.
•Make sure the burner assembly is not warped or damaged.
•Check the firebox and area around the pilot to make sure there is no warping or damage.
If any problem is found, discontinue use and contact your dealer for service.
Check the walls and ceiling of the firebox for
deterioration.
Check the
burner
holes.
Make sure the burner
is not warped or
damaged.
Before Disassembly - Check
the pilot flame. It should touch
the thermocouple and
thermopile.
Thermopile
Pilot Hood
Thermocouple
5Replace the log set. Replace the glass. Make sure the gasket along the perimeter of the glass contacts the
face of the firebox and forms an air-tight seal. If it does not, re-align. If the glass or glass frame is damaged,
replace it.
6Inspect the area behind the access door. Clean if necessary. Check the gas control valve and the gas lines. If
any damage is found, discontinue use and contact your dealer for service. Clean the air channels and ducts.
7Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top of the
firebox. If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor the blower
operation.
8Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or deterioration is
A gas shut off valve is turned off
The gas control knob isn't turned to "PILOT"
The valve control knob isn't pushed in
The igniter wasn't pressed repeatedly
No Propane in Tank
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too low
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote is too far away from the heater
The remote control receiver is turned "Off"
One of the two remote control batteries is dead
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The thermostat is set too low
The heater is not getting electricity
The heater is not up to temperature
The gas supply has been shut off Keep the gas supply turned on
Check all gas shut off valves
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
Check Tank Level
See "Starting the Pilot Light"
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See the remote control instructions
See "Thermostat Operation"
See "Starting the Pilot Light"
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
Use the remote closer to the heater
See the remote control instructions
See the remote control instructions
See "Starting the Pilot Light"
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See "Thermostat Operation"
Check the breaker switch
See "Operating Your Heater"
Flames Are Too Blue
Flames Are Too Short
(Under 6")
Thin Layer of Soot
Covers the Glass
The heater has just been started
Improper air shutter adjustment
The flame height may be turned too low Turn the flame height to "HI" -
The logs or coals are placed incorrectly
Improper air shutter adjustment
!This heater was designed with safety as the primary concern. Many of the components inside this
heater are for safety purposes. Therefore, only certified gas service technicians should service this
heater.
What Turns the Main Burners On and Off
This heater uses a millivolt system to control its operation (a millivolt is a very small amount of
electricity). The thermopile and thermocouple generate electricity when heated by the pilot flame.
This electricity is used to operate the gas valve. Without enough electricity, the gas valve will not turn
on. That is why when starting the pilot the gas control knob has to be pressed in long enough for the
thermocouple to heat up and generate enough electricity. The thermopile provides power for the
ON/OFF switch, remote control, or thermostat (see the illustration below). Because the thermopile
generates the electricity needed to turn the heater on and off, this heater can be operated when the
power is out (although the blower will not run).
When heated, the thermopile
generates electricity (a very small
amount measured in "Millivolts").
This electricity is
used to operate the
main burners.
The main burners
are switched on and
off using the
electricity generated
by the thermopile.
The ON/OFF switch,
remote control, or
thermostat control
the circuit to the main
burner.
ON
MAIN BURNER
OFF
What Prevents Gas Buildup
+This appliance utilizes a high-technology gas valve in conjunction with a pilot flame to ensure no gas
builds up inside the firebox.
+The thermocouple (next to the pilot) senses when the pilot flame is lit. If the pilot flame goes out, this
thermocouple no longer generates electricity, causing the gas valve to automatically shut off all gas to
the heater, preventing the pilot from spilling gas into the firebox.
Pilot Flame
The pilot flame is a time-proven
component that eliminates the possibility
of gas buildup inside the firebox.
Gas Valve
This high-technology valve automatically
shuts off all gas if it does not receive a signal
from the thermocouple. If any component is
damaged or sensing a malfunction, or if the
wiring is damaged, it will shut off all gas.
External Shut Off Valve
This valve is placed on the gas line
to shut off gas to the appliance
during maintenance procedures.
Thermocouple
The thermocouple generates a small
amount of electricity. If the pilot flame
goes out, the gas valve automatically
shuts off all gas.
Ceramic Glass
The glass in your heater is the most
durable glass available. It has been
tested to be extremely resistant to
breakage from temperature changes.
To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed Warranty card and mail it within ten (10) days of the appliance
purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase as follows:
Check with your dealer in advance for any costs to you when arranging a warranty call.
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.
Years 1 & 2 - COVERAGE: PARTS & LABOR
Burner Assembly:
Burner, Air Shutter Assembly, Main Burner Orifice
Firebox Assembly:
Adjustable Air Restrictor, Pressure Relief Mechanisms, Glass
Frame and Latch
Adjustable control valve, millivolt wiring and connectors (located within
the appliance), thermopile, thermocouple, pilot hood, orifices, pilot gas
line, piezo ignitor
1.This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in
accordance with the instructions in the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2.This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.
3.Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not
covered under warranty. The installer must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the
listed BTU rate) of this appliance can cause serious damage and will nullify this warranty.
4.The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the
installation of this product. If in doubt as to the extent of this warranty, contact your authorized TRAVIS retailer before installation.
5.Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind,
hills or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6.This Warranty is void if:
a.The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b.The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c.Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited
to, improper chimney/venting installation.
7.Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation,
alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in
transit, alteration, or act of God.
8.This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked
logs, embers, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of
fuel other than that for which the unit is configured. Units are shipped for natural gas and must be converted to propane using the included conversion kit.
Confirm fuel configuration with your installer.
9.Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items, or other external sources left on the gold or nickel from the use of
cleaners other than denatured alcohol is not covered in this warranty.
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or
consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the TRAVIS gas appliance
without the express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
12. Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not
part of this 7 year warranty.
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial
purposes, it is excluded from this warranty.
14. No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS
INDUSTRIES, INC. assumes no liability for such warranties or representations.
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, venting or other components.
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
17. This 7 year warranty is the only warranty supplied by Travis Industries, Inc., The manufacturer of the appliance. All other warranties, whether express or
implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the warranties set forth herein.
IF WARRANTY SERVICE IS NEEDED:
1.If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date, and
the model name and serial number.
2.Travis Industries has the option of either repairing or replacing the defective component.
3.If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the
appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges
prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance if it is found to be defective in material or
workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES,
INC., to your regional distributor, or dealership.
4.Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary from store to store.
Install the conversion kit prior to installing the gas line to ensure proper gas use.
1Remove the glass (see page 17). Remove the logs and coals (if installed - page 18)
2Reach into the firebox and remove the ember shelf (see the illustration to the right).
Remove the ember
shelf. Note: when in
place, there is a gap
between the shelf and
the burner.
3Remove the burner (see illustration below).
Lift slightly on the burner and slide it to the left
b
so the mixing tube slides off the orifice.
This baffle, which is loosely attached,
must hang down behind the right rear
log pin when re-installing.
a
Slide the air shutter all the
way shut (to the right).
Make sure this pin inserts
into the hole in the bottom of
the burner when re-installing.
4Follow the directions below to remove the natural gas orifice. Apply thread sealant to the LP orifice
(.0625 dia. - it has ".0625" stamped on it) and tighten in place with a 1/2" open end wrench. Replace
the spring. Slide the adjustable shutter back in place.
The new LP orifice
has “.0625”
stamped on it.
Use a 1/2” open end wrench to
unscrew the burner orifice.
NOTE:
1/2" Wrench
.0625
Apply thread
sealant to the
new orifice and
install.
Screw the LP orifice in
5/16”
so the orifice shoulder
protrudes 5/16”
(indicating full insertion).
37
The old NG
orifice has “37”
stamped on it.
5Replace the burner pan and ember shelf.
6Remove the pilot orifice following the instructions below. Replace with the propane pilot orifice.
Lift the pilot hood
a
off the pilot
assembly.
Use a hex wrench to
b
unscrew the orifice.
5/32" Hex
Remove the orifice and replace with the LP orifice. Screw the
c
orifice all the way in and replace the pilot hood.
Orifice Identification:
35
LP (Propane) Orifice
35
NG (Natural Gas) Orifice
62
NOTE: when re-attaching,
this pin lines up with the
notch in the pilot hood.
7Replace the pilot assembly (follow the instructions in step 6 in reverse order). Make sure the pilot
9Remove the regulator from the front of the gas control valve. Replace with the propane regulator,
using the new gasket and screws included with the regulator. NOTE: Leak test this area after
the heater is installed, gas is connected, and the main burner is lit.
a
Remove and discard the three
screws using a slotted screwdriver
of Torx T-20.
Slotted
Screwdriver
(or T-20 Torx)
b
Remove and discard the
regulator, diaphram, spring
and center post.
d
c
Install the LP regulator. Use
the screws included with the
LP regulator. Tighten to
approximately 25 Lbs. torque.
Slotted
Screwdriver
(or T-20 Torx)
10 Make the gas line connection, start the heater and thoroughly leak-test all gas connections and the
regulator. Check the pilot. Adjust if necessary.
To adjust the pilot flame, turn this screw (NOTE: if totally
unscrewed gas will come out of this port). Clockwise
lowers the flame while counter-clockwise raises it.
NOTE: Make sure the
regulator gasket is correctly
aligned before installation.
The pilot flame must contact the thermocouple and
thermopile (see the illustration below). Adjust the pilot up or
Standard
Screwdriver
down as necessary.
Place the LP
label on the base
of the fireplace
near the gas
control valve.