WARNING: If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of
life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas
supplier.
This appliance may be installed in an aftermarket permanently
located, manufactured home (USA only) or mobile home, where
not prohibited by local codes.
This appliance is only for use with the type(s) of gas indicated
on the rating plate. A conversion kit is supplied with the
appliance.
Owner's Manual
Copyright 2014, T.I. $10.00 100-01306 4140312
www.travisproducts.com
12521 Harbour Reach Drive
Mukilteo, WA 98275
2 Introduction
Introduction
We welcome you as a new owner of a 21 TRV GSR2 gas fireplace. This manual details operation and
maintenance of this fireplace. Please familiarize yourself with the Owner's Manual before operating your
heater and save the manual for future reference.
Important Information
No other 21 TRV gas fireplace has the same serial
number as yours. The serial number is on the listing
label that is chained to the gas control valve. This serial
number may be needed in case you require service.
Travis Industries House of Fire
12521 Harbour Reach Drive
Mukilteo, WA 98275
Save Your Bill of Sale.
To receive full warranty coverage, you will
need to show evidence of the date you
purchased your heater. Do not mail your Bill
of Sale to us.
We suggest that you attach your Bill of Sale
to this page so that you will have all the
information you need in one place should the
need for service or information occur.
Installation Warnings
Installation requirements are printed in the 21 TRV GSR2 Installation Manual (part #
100-01305). All requirements in the installation manual must be met.
Failure to follow all of the requirements may result in property damage, bodily injury,
or even death.
This heater must be installed by a qualified installer who has gone through a training
program for the installation of direct vent gas appliances.
This appliance must be installed in accordance with all local codes, if any; if not,
follow ANSI Z223.1 and NFPA 54(88).
In Manufactured or Mobile Homes must conform with Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a standard
is not applicable, the Standard for Manufactured Home Installations, ANSI/NCSBCS
A225.1. This appliance may be installed in Manufactured Housing only after the
home is site located.
The fireplace is designed to operate on natural gas, or propane (LP).
All exhaust gases must be vented outside the structure of the living area.
Combustion air is drawn from outside the living area structure.
Notify your insurance company before hooking up this fireplace.
Works During Power Outages (battery backup)
GreenSmart™ Thermostat / Remote Control
Realistic Wood-Fire Look
Standard Blower for Effective Heat Distribution
Built-In Accent Light (night light)
Standing or Intermittent (GreenSmart) Pilot
Convenient Operating Controls
Variable-Rate Heat Output
Low Maintenance
Heating Specifications
Approximate Heating Capacity (in square feet)* Up to 650 Up to 650
Maximum BTU Input Per Hour 16,500 16,500
* Heating capacity will vary with floor plan, insulation, and outside temperature.
* Do not light any appliance
* Extinguish any open flame
* Do not touch any electrical switch or plug or unplug anything
* Open windows and vacate building
* Call gas supplier from neighbor's house, if not reached, call fire department
This unit must be installed by a qualified installer to prevent the possibility of an explosion.
Your dealer will know the requirements in your area and can inform you of those people
considered qualified. The room heater should be inspected and cleaned before use and at
least annually by a qualified service person. More frequent cleaning may be required due
to excessive lint from carpeting, bedding material, etc.
The instructions in this manual must be strictly adhered to. Do not use makeshift methods
or compromise in the installation. Improper installation will void the warranty and safety
listing.
This heater is either approved for natural gas (NG) or for propane (LP). Burning
the incorrect fuel will void the warranty and safety listing and may cause an
extreme safety hazard. Direct questions about the type of fuel used to your dealer.
Check for a label on the flame adjust knob on the gas control valve (this is the best
place to check). You may also check for a label on the gas control valve body.
Ok
Gas
Contact your local building
officials to obtain a permit and
information on any installation
restrictions or inspection
requirements in your area.
Notify your insurance company
of this heater as well.
It is imperative that control
compartments, screens, or
circulating air passageways of
the heater be kept clean and
free of obstructions. These
areas provide the air necessary
for safe operation.
Do not store or use gasoline or
other flammable liquids in the
vicinity of this heater.
?
If the flame becomes sooty, dark
orange in color, or extremely tall,
do not operate the heater. Call
your dealer and arrange for
proper servicing.
Do not operate the heater if it is
not operating properly in any
fashion or if you are uncertain.
Call your dealer for a full
explanation of your heater and
what to expect.
Do not operate if any portion of
the heater was submerged in
water or if any corrosion occurs.
Immediately call a qualified
service technician to inspect the
appliance and to replace any part
of the control system and any
gas control that has been under
water.
Proposition 65 Warning: Fuels used in gas, woodburning or oil fired appliances, and the products of combustion of such
fuels, contain chemicals known to the State of California to cause cancer, birth defects and other reproductive harm.
California Health & Safety Code Sec. 25249.6
Do not place clothing or other
flammable items on or near the
heater. Because this heater can
be controlled by a thermostat
there is a possibility of the
heater turning on and igniting
any items placed on or near it.
The viewing glass should be
opened only for conducting
service. Do not operate with
cracked, broken, or removed
glass.
Any safety screen or guard
removed for servicing must be
replaced prior to operating the
heater.
Operate the heater according to
the instructions included in this
manual.
If the main burners do not start
correctly turn the gas off at the
gas control valve and call your
dealer for service.
Light the heater using the built-in
igniter. Do not use matches or
any other external device to light
your heater.
Allow the heater to cool before
carrying out any maintenance or
cleaning.
Never remove, replace, modify or
substitute any part of the heater
unless instructions are given in
this manual. All other work must
be done by a trained technician.
Don't modify or replace orifices.
Instruct everyone in the house
how to shut gas off to the
appliance and at the gas main
shutoff valve. The gas main
shutoff valve is usually next to
the gas meter or propane tank
and requires a wrench to shut off.
This unit is not for use with solid
fuel.
Do not place anything inside the
firebox (except the included fiber
logs).
If the fiber logs become
damaged, replace with Travis
Industries log set.
Children and adults should be
alerted to the hazards of high
surface temperature and should
stay away to avoid burns or
clothing ignition. Young children
should be supervised when they
are in the same room as the
heater.
This
Manual
Do not throw this manual away.
This manual has important
operating and maintenance
instructions that you will need at
a later time. Always follow the
instructions in this manual.
Travis Industries, Inc. grants
no warranty, implied or stated,
for the installation or
maintenance of your heater,
and assumes no responsibility
of any consequential
damage(s).
Read this entire manual before you use your new heater (especially the section "Safety Precautions"
on pages 4 and 5). Failure to follow the instructions may result in property damage, bodily injury, or
even death.
Remote Control Warnings
KEEP BATTERIES AND COVER
INSTALLED AT ALL TIMES
The remote control system requires the batteries and battery cover to
remain in place at all times. Once t he batteries or cover are removed, the
system may re-start in standing pilot mo de. If this occurs whe n the heat er is
in Remote Mode, you will not be able to turn the heater off manually from
the battery box.
If you need to replace dead batteries, make sure to turn the appliance
off before removing the batteries.
NOTE: If the batteries go dead, the system will operate normally as long
as household power (120v AC) is present.
The transmitter and IFC are radio frequency devices. Placing the transmitter in or near metal may
severely reduce the signal range.
Turn off the main gas supply to the appliance during appliance installation or maintenance.
Turn off the main gas supply during appliance installation or maintenance or in case of remote
control malfunction.
The battery holder has a switch built into it. This switch must remain in the REMOTE position for the
remote to operate.
ON REMOTE OFF
Synchronize the Transmitter to the IFC
The transmitter will need to be synchronized to the IFC (Integrated Fireplace Control) before the remote
will work correctly. Synchronizing is done in the following two steps below:
1. Press the PRG (Program) button on the battery box (IFC will beep 3 times).
2. Press the “ON” button on the transmitter (IFC will beep 3 times).
"Beep"
"Beep"
"Beep"
°F
"Beep"
"Beep"
"Beep"
NOTE: If power is cut off to the IFC for an extended period of time, you may need to re-synchronize the
remote.
Clearing the System Memory
This appliance uses an Integrated Fireplace Control (IFC) to store the unique code for the
remote control. If you wish to clear the system memory, MAKE SURE GAS IS TURNED OFF TO THE APPLIANCE then press the PRG (Program) button for 10 seconds. The pilot will start
to spark repeatedly, signifying all system memory has been cleared. The system will return to its
original configuration a remote will need to be synchronized; and the system will operate in
Continuous Pilot mode.
Most features will be controlled
by the included remote.
°F
Swing the access door and
control cover down to access
the battery holder / switch.
ON REMOTE OFF
Direct Operation
The fireplace may be directly operated from the battery holder (accessed by removing the face). The three
positions are below:
ON – Burner turns on (regardless of transmitter settings).
OFF – Burner turns off (regardless of transmitter settings).
REMOTE – Burner is controlled by the transmitter.
ON REMOTE OFF
NOTE: When the battery holder switch is turned to ON or OFF, the mode settings (Flame Height, Comfort
Control) will remain in the same state as before the switch was moved (i.e.: the IFC “remembers” the last
setting). If you wish to adjust the mode settings use the transmitter mode button to adjust the settings.
The thermostat and burner on/off operating functions will not work on the transmitter.