Avalon La Petite-X Service Manual

SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
SERVICE MANUAL
Manufactured by: Cafection Enterprises Inc. 2355, Dalton, Quebec, (Quebec) G1P 3S3 Canada Tel.: 1-800-561-6162 Fax: 1-800-463-2739 avalon@cafection.com www.cafection.com
The Petite-X Revision B 03/2010
SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
The Petite-X Revision B 03/2010
SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
Table of Contents
1 INTRODUCTION .........................................................................................................5
2 SAFETY INSTRUCTIONS............................................................................................6
3 WARRANTY .................................................................................................................7
3.1 Warranty Policy ......................................................................................... 7
3.2 Returning Products ................................................................................... 7
3.3 Returned Product Procedures .................................................................. 8
4 REFERENCE DRAWINGS ........................................................................................... 9
4.1 External View .............................................................................................. 9
4.2 Rear View .................................................................................................. 10
4.3 Internal View ............................................................................................. 11
4.4 Membrane Keypad ................................................................................... 12
4.5 Brewer Assembly ..................................................................................... 13
4.6 Brewing Process ...................................................................................... 14
4.7 Hot Water Tank .........................................................................................15
4.8 Main Board (PCB)..................................................................................... 16
4.8.1 Main Board (PCB) Descriptions ............................................. 17
Table of Contents
5 CONTROLS & FEATURES ........................................................................................18
5.1 Features & Benets ................................................................................. 18
5.2 Specications ........................................................................................... 19
5.3 Automatic Safety Features ...................................................................... 20
5.4 Brewing Instructions ............................................................................... 21
6 INITIAL SETUP .......................................................................................................... 22
6.1 Installation site requirements ................................................................. 22
6.1.1 Clearances ............................................................................... 23
6.2 Unpacking ................................................................................................ 24
6.3 Levelling the Equipment.......................................................................... 25
6.4 Hot Water Tank Preparation ...................................................................25
6.4.1 Tank Lid Preparation ............................................................... 25
6.4.2 Adjusting the Tank Overow Float ........................................ 26
6.5 3 Beans canister installation .................................................................. 26
6.5.1 Install the 3 Beans Canister ...................................................26
6.5.2 Lock the 3 Bean canister ........................................................ 27
6.5.3 Install the Plastic Top tting part ........................................... 27
6.5.4 Install the Plastic Top ............................................................27
6.6 Water Line Connection ............................................................................ 28
6.7 Electrical Connection .............................................................................. 29
6.8 Water Temperature ................................................................................... 30
6.9 Loading Products..................................................................................... 31
6.10 Chute System Installation ....................................................................... 32
6.11 Filter Paper Installation ........................................................................... 33
6.12 Installation Testing ...................................................................................34
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Table of Contents Continued
7 SERVICE SOFTWARE............................................................................................ 35
7.1 Conguration: ....................................................................................... 35
7.1.1 Dictionnary ........................................................................... 36
7.2 Product Conguration .......................................................................... 36
7.3 Counter Display..................................................................................... 41
7.4 Counter Tracking Sheet ........................................................................ 42
7.5 Setting Tracking Sheet ......................................................................... 43
7.6 Product Values ...................................................................................... 44
8 CLEANING AND SANITIZING ................................................................................ 45
8.1 Cleaning and Sanitizing Instructions .................................................. 45
8.2 Recommended Cleaning Tools ............................................................ 45
8.3 Cleaning and Sanitizing Schedule ...................................... 46
8.4 Overall Cleaning ................................................................................... 47
8.5 Exterior Cleaning .................................................................................. 47
8.5.1 Cleaning the drip tray .......................................................... 47
8.5.2 Emptying the waste bin ....................................................... 48
8.6 Interior Parts Cleaning & Sanitizing .................................................... 49
8.6.1 Coffee Canisters ................................................................... 49
8.6.2 Soluble Canisters ................................................................. 50
8.6.3 Coffee Brewer ....................................................................... 51
8.6.4 Fan ......................................................................................... 52
8.6.5 Stainless coffee chute ......................................................... 53
8.6.6 Plastic chute of the 3 bean canister ................................... 54
9 PREVENTIVE MAINTENANCE .............................................................................. 55
9.1 Preventive Maintenance (PM) Schedule ............................................. 55
Table of Contents
10 SERVICING PARTS ................................................................................................ 59
11 TROUBLESHOOTING ............................................................................................ 64
OTHER RELATED DOCUMENTS A - Parts Manual B - User Card C - Service Card D - Order Form E - Parts Return Form
9.2 Brewer Assembly ................................................................................. 56
9.3 Water Outlet Valves .............................................................................. 57
9.4 Hot Water Tank ...................................................................................... 58
10.1 Draining the Hot Water Tank ................................................................ 59
10.2 Shutdown / Storage .............................................................................. 60
10.2.1 Storing the Brewer Assembly ............................................. 60
10.3 Brewer Assembly ................................................................................. 61
10.4 Microcontroller (EPROM) ..................................................................... 62
10.5 Main Board............................................................................................. 63
10.6 Keypad Membrane ................................................................................ 63
11.1 “Error” Appearing on the LCD Screen ............................... 64
11.2 Other Message Possibilities on the LCD Screen ............................... 65
11.3 Particular Cases .................................................................................... 66
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SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
1 INTRODUCTION
Cafection manufactures the AVALON La Petite-X Brewer based on its original Avalon single-cup technology and is complemented with the coffee of your choice!
The Avalon family of brewers are designed and engineered based on Cafection’s 35 year experience
in the ofce Coffee Service industry. This convenient, reliable and user friendly system assures fresh-
tasting gourmet coffee, delicious hot chocolate and succulent cappuccinos whipped to perfection, every time, any time.
The Avalon La Petite-X brewer offers 3 choices of whole bean coffee that can be mixed with soluble products upon request as well as gourmet hot chocolate, americano and hot water.
All products are available in 2 adjustable cup sizes; Small and Large; from 5 to 12 oz.
In the following pages, you will nd clearly illustrated and easy-to-follow instructions regarding:
· Safety Instructions
· Reference Drawings
· Controls and Features
· Initial Setup
· Service Software
· Cleaning and Sanitizing
· Preventive Maintenance
· Servicing Parts
· Troubleshooting
Introduction
BEFORE YOU START
These brewers have been manufactured to comply with the highest sanitation, safety and performance standards. To maintain this degree of safety and performance, it is important that the installation and maintenance be performed in accordance with the recommendations made in this service manual. Any changes to the construction or wiring can be hazardous to the user. The brewer must not be altered in any way and only genuine replacement parts from Cafection must be used for the preventive maintenance and repair.
This document refers to the specications, parameters and user interface of the Avalon
La Petite-X Brewer and may differ from the previous Avalon models.
The steps outlined in “Initial Set-Up” of this manual must be completed before
plugging in the Brewer!!!
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2 SAFETY INSTRUCTIONS
Basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewing equipment.
Food-Contact Parts
We recommend that you clean and sanitize all food-contact parts prior to installation and use. See the cleaning and sanitizing section for more details
Warnings
· To minimize the risk of re or electric shock, do not expose this equipment to rain or moisture.
· Do not immerse this equipment in water; it could lead to electric shock or other malfunctions.
· Do not use this equipment other than for its intended use.
· This equipment contains hot water; never move when full.
· This brewing equipment is intended for indoor installation only.
Power supply
· Always use a grounded 120V AC 60Hz socket outlet rated for 15Amps service.
· Each piece of brewing equipment must have its own electrical outlet, on a dedicated circuit.
· Extension cords must not be used.
· This equipment is equipped with a polarized alternating current line plug (one blade wider than the
other). Only use this plug with an outlet in which the prongs can be fully inserted. Avoid any exposure of the prongs on the polarized plug.
Disconnect the equipment if:
Safety Instructions
· Damage is done to the power cord;
· The equipment doesn’t work properly;
· The temperature of the power cord or plug increases dramatically during use;
· Unusual conditions occur.
FAILURE TO COMPLY CAN CAUSE EQUIPMENT DAMAGE.
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3 WARRANTY
Procedures and Conditions for Goods Returned
All warranty claims and products returns processed by our technical department is available Monday through Friday from 8:30 to 17:00 or alternatively by email service@cafection.com
3.1 Warranty Policy
Cafection provides a warranty period as follow unless otherwise conrmed in writing:
· All parts in contact with water (release valve, heating element, thermostat, sensor, valve
· water inlet and tank eet) 3 months after the invoice date.
· All other parts of the coffee brewer: 12 months from the invoice date.
The warranty covers any malfunction due to manufacturing defects and does not cover defects resulting from negligence, improper installation or misuse of the product or equipment failure due to excessive mineral deposits or the quality of local water. Any damage, alteration of serial #, date or
codes will void the warranty.
Obtaining a Return Merchandise Authorization number (RMA)
Before obtaining a return number, you should rst contact our Technical Department to discuss the disruption and conrm that the product should be returned for further testing.
You will need to provide the following information:
· Company name and contact;
· Invoice #, product #;
· Quantity;
· Serial #;
· Detailed description of the problem.
Our Technical Department will then send you a return form with an RMA number and product (s) authorized for return.
The return numbers are valid for 30 days after the date issued. Any RMA number over 30 days must be revalidated with our Technical Department.
3.2 Returning Products
After obtaining a RMA number, you must ship the product or products to the following address:
Cafection Enterprises Inc. Attn: Service Department 2355 Dalton Quebec (Quebec) G1P 3S3 Canada
Warranty
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The return shipping charges will be assumed by us for products guaranteed (only under authorization of the Technical Department). If we paid for the transportation and the product is not covered under warranty, you will be charged back the freight.
All products must be packaged carefully to avoid damage during transportation. Whenever possible, please use the original packaging. Any product damaged in transit or received in unsatisfactory conditions will not be covered by the warranty.
Cafection will not be held responsible for any loss or damage incurred during shipment.
All products must be accompanied by the return form with the valid return number and the return number must be clearly indicated on the outside of the package.
3.3 Returned Product Procedures
The RMA number does not guarantee the product will be accepted under guarantee.
Depending on the nature of the problem, after testing the defective product, we will authorize the repair or
replacement by identical or equivalent specications. It will then be determined whether there will be full
or partial refund of the product.
Warranty
If the product is no longer covered under warranty or returned damaged, we can get your item repaired or placed at a price that will be determined depending on the product.
If the product is returned in unsatisfactory conditions, it will be subject to management fees of $35 and the guarantee may be refused.
All returned products involving no malfunction will be subject to administrative fees and test of
$35, plus the freight charges associated with the return.
Advance Replacement
You can also request an advance replacement. In this case, it will be necessary to send an order for the anticipated replacement and follow the procedure explained above to return the defective product. You will receive an invoice for the advance replacement.
After testing, if the product is found defective, we will send you a credit.
Cafection Enterprises Inc 2355, Dalton Quebec, (Quebec) G1P 3S3 Canada Tel.: 1-800-561-6162 Fax: 1-800-463-2739 E-mail order@cafection www.cafection.com
Cafection is committed to providing prompt and efcient service and an excellent customer service. Our intention is to
process all returns within 15 days after the date of receipt to ensure the ongoing satisfaction of our customers.
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Last update, March 2010, G.A.
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SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
4 REFERENCE DRAWINGS
4.1 External View
Plastic Top Lid
Plastic Front (Fascia)
Metal Door
3 Whole Bean Canister
Reference Drawings
Message Display (LCD)
Membrane Keypad
Door Lock
Drip Tray Grill
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Light
Back Splash
Drip Tray
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4.2 Rear View
Plastic top tting part
Door for easy tank access
SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
Reference Drawings
Water Tank
Outlet Valve
Overow Cup
Breaker Box
Level Glides
Back Panel
10
Water Inlet
Overow Tray
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SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
4.3 Internal View
Soluble Canisters
Fan
Main Board
(See P. 16)
Display (back)
Coffee Grinder
(Behind the protector)
Filter Paper
Soluble Mixing Chamber
Brewer
Front Panel
Spout
Waste Basket
Reference Drawings
Hot Water
Soluble Products #1 and #2
Coffee
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4.4 Membrane Keypad
The user-friendly membrane keypad buttons are clear and simple:
1. Place your cup
2. Choose a size
3. Choose a beverage
4. Choose your strength
5. Press Start to brew
The LCD will indicate the steps and communicate messages.
Reference Drawings
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4.5 Brewer Assembly
The platinum brewing system is in a class of it’s own in the single cup coffee business and is
specically designed for Avalon units. Its vacuum extraction process, joined with a high quality lter paper, brews a coffee of unsurpassed quality to meet the taste prole of the most dicerning coffee
drinkers. Best of all, this is available for every cup of coffee at any time of day. See the following page for the description of the brewing process.
Brewer funnel
Brew chamber
Serial number
Yoke
Wheel
Reference Drawings
Cylinder
Coffee exit
Piston
Aluminum frame
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4.6 Brewing Process
1
Step 2 Pauses
Once the piston has reached its top dead point, it will pause to allow the coffee to brew to the appropriate strength. There will be one shot of water before the descent to rinse the chamber.
Step 1 Ascent of the piston
The ground coffee and the water are dispensed into the brew chamber during the ascension of the piston. This compresses the air in the cylinder and forces it through the coffee mixture in the brew chamber thereby agitating the brewing coffee.
2
3
Reference Drawings
Step 4 Product delivery
The piston follows its course heading to its low dead point. Distribution of coffee through the spout begins once the piston is below the coffee exit. Meanwhile, the brew chamber lifts to allow the paper to advance thereby discarding the spent grounds into the waste chute.
Step 3 Descent of the piston
The descent of the piston will create a vacuum thereby extracting
the coffee from the grounds through the lter paper and into the
cylinder. One last pause will be to allow all the coffee to drip from the brew chamber.
4
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4.7 Hot Water Tank
Heater Safety Switch
Water Level Switch
Water Tank Lid
Reference Drawings
Overow Exit
Water Float
Thermostat Probe
Heating Element
Tank
Valve Exit
Silicone Plug
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SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
4.8 Main Board (PCB)
J10 ­Numeric Input
J8 - LED
J24 ­LCD Display
J11 - MDB port - Coinchanger / bill acceptor
Expansion #2 - Thermostat board
Reset
HIGH VOLTAGE AREA
Microcontroller
SN #
J18 - 24V Output
J27 - 24V Output
J12 - 120V Input
Reference Drawings
J16 ­Keypad Membrane
J14 - N/A
Switch identication
FREE VEND BREWER INGREDIENT
J19 - 120V Output
J6 - 24V DC Output
WATER
J3 - 24V AC Input
This is a schematic reference drawing only. Not to scale.
The equipment should always be unplugged from the electrical outlet before servicing any components within this main board assembly.
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SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
4.8.1 Main Board (PCB) Descriptions
Interactive switches and buttons
1. Reset Button (Red)
Pressing this button initializes the 3 Bean Brewer (same as the on/off switch)
2. Counter Button (SW1) White
Pressing this button gives you access to the tally counter data.
3. Setup Button (SW2) Black Allows access to the product and brewer software
parameters.
4. Free Vend Switch (SW3)
ON, this switch allows users to have free beverages.
5. Brewer Switch (SW4)
ON, the switch lifts the brewer head to allow the
lter paper replacement. The switch must be in
the OFF position for default user mode. This will reset the bin counter if activated.
6. Ingredient Switch (SW5)
Allows the neutralization of the ingredient dispensing motors. At OFF, the motors will not dispense ingredients.
7. Water Switch (SW6)
Allow the neutralization of the 4 water dispensing valves. At OFF, the valves will not dispense water.
Interactive switches and buttons Green LEDs
The green leds will illuminate to indicate the alarm that has been triggered.
DS18 - Drip tray overow DS13 - Cam switch DS14 - Filter paper required DS15 - Water level switch ON DS19 - Water level switch OFF DS16 - N/A DS17 - N/A DS20 - N/A DS25 - N/A DS27 - N/A DS26 - N/A DS24 - N/A DS23 - N/A
Red LEDs
The red leds will illuminate to indicate the part is in use.
DS2 - Coffee #1 motor DS3 - Coffee #2 motor DS4 - Soluble #1 motor DS5 - Soluble #2 motor DS6 - Coffee hot water DS7 - Soluble hot water DS21 - Chute Solenoïde DS22 - Brewer motor DS10 - Inlet valve DS8 - Hot water DS9 - Brewer motor DS12 - N/A DS11 - Grinder DS29 - Whipper DS31 - Coffee #3
Reference Drawings
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5 CONTROLS & FEATURES
5.1 Features & Benets
We understand the need for individuality, that’s why we offer you all the possibilities, and you choose the coffee - whether you prefer organic coffee, big brand names or locally roasted coffee, that choice is yours with Avalon.
FEATURE BENEFIT
Electronically adjustable settings and features
Adjust the brewing settings to suit your
customer’s taste prole and the brand of coffee
they have chosen.
3 whole bean coffee selections
Multi-pricing capabilities
2 premium soluble selections
State of the art brewing technology
Control & Features
Interface
Service software
Offer 3 different Whole bean coffee varieties or 3 different brands, all in one unit.
Suit all your consumers’ needs - free vend, vending.
Experience Hot Chocolate, Mokaccino, and Café Latte whipped to perfection any time a day.
The brewing system is in a class of it’s own in the single cup business offering an unsurpassed
coffee beverage quality to meet the taste prole
of the best coffee connoisseurs.
Brewing steps and selection buttons are well
identied to guide the user through the ordering
process.
Allows the Operator to control features of the machines, diagnostic messages and keep track of all user data.
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5.2 Specications
Beverage Selections
· 3 Whole Bean coffee selections
· Hot Chocolate
· Café Latte (50% coffee of your choice + 50% Powdered Milk)
· Mokaccino (50% coffee of your choice + 50% Hot Chocolate)
· Hot water
Canisters Capacities
Whole Bean Hopper 1: 4lbs Whole Bean Hopper 2 : 2 lbs Whole Bean Hopper 3 : 4 lbs
Soluble Hot chocolate: 2.50 lbs Soluble Powdered Milk : 0.70 lbs
Machine Dimensions Optional Stand Dimensions Total Dimensions
Height: 39.75” 31’’ 70.75’’ Width: 13.5” 24’’ 37.50’’ Depth: 23” 26’’ 49’’
Weight: 90 lbs
Water Tank Capacity: 0.8 gallon us (3.0 l) Water valves: 1 simple valve ; 1 double valve Heating element: 1250 watts
Electrical requirements 110 VAC 15 amp circuit 60 Hz
Control & Features
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SERVICE MANUAL AVALON La Petite-X Single-Cup Brewer
5.3 Automatic Safety Features
There are various safety mechanisims on this brewing equipment to prevent a machine malfunction resulting in material damages.
Water Level Switch and Heater Safety Switch
The water level switch and the heater safety switch work together to ensure that the heating element is
deactivated if there is insufcient water in the tank. The water level switch is controlled by a oat and will
shut off the inlet valve when the tank is full. If the level in the tank gets too low, the heater safety switch will be triggered and the heating element will be turned off.
Overow Switch
If the water were to boil, the tank water would go into the overow cup and all machine functions would be turned off. This is a fatal error. This could also be triggered if the oat in the tank was defective or if the
machine was moved while the tank was full. The unit would appear Off.
Overow Drip Tray
This will be triggered if the drip tray is full or if something is leaking inside the unit. This will deactivate the water inlet valve thereby preventing the element to heat. The unit would indicate “Drip tray full’.
Software Safety Features
At the time of the rst tank ll, the water inlet valve will close after 4.5 minutes of continuous demand. This is the amount of time necessary to completly ll the tank. After the initial tank ll, the inlet valve will close after 20 seconds of continuous demand. This safety mechanism is designed to prevent water from owing
Control & Features
continuously into the machine due to a mechanical malfunction. The unit will indicate “Low water level”
If the low water level switch is triggered but not the heater safety switch, the element will automatically be shutoff. This is in the event of a mechanical failure of the heater safety switch.
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5.4 Brewing Instructions
Hi!
Make Your Choice
Step 1: Place your cup:
Paper Cup or mug
Make sure you verify the capacity of your cup and center it on the cup stand.
Step 2: Choose a size:
This screen is always on when the equipment is in the default user mode.
Step 3: Choose a beverage:
Control & Features
Step 4: Choose the strength of the beverage:
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Hot Water
To order Hot water, choose a size, press the hot water
selection and conrm by
pressing the START button.
Step 5: Brew: Push START to begin the brew cycle.
While brewing, the brewer light will ash to indicate it
is in process. No other features are available during the brewing process!
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