Avalon Gourmet Installation Manual

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INSTALLATION MANUAL

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AVALON Gourmet Révision A

AVALON

INSTALLATION MANUAL

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AVALON

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INSTALLATION MANUAL

TABLE OF CONTENTS

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1 SAFETY INSTRUCTIONS.........................................................................................

2 WARRANTY.............................................................................................................

2.1 Warranty Policy........................................................................................

2.2 Warranty Return Procedures.....................................................................

2.3 Transport Liabilities..................................................................................

3 INITIAL SETUP........................................................................................................

3.1 On-site Installation Requirements ............................................................

3.1.1 Clearances ....................................................................................

3.2 Unpacking..................................................................................................

3.3 Leveling the Equipment.............................................................................

3.4 Hot Water Tank Preparation.......................................................................

3.4.1 Tank Lid Preparation.....................................................................

3.4.2 Adjusting the Tank Overflow Float.................................................

3.5 Bean Canister Installation..........................................................................

3.6 Water Line Connection..............................................................................

3.7 Electrical Connection.................................................................................

3.8 Water Temperature....................................................................................

3.9 Drip Tray and Overflow...............................................................................

3.9.1 Drip Tray Installation.......................................................................

3.9.2 Overflow Tray Installation...............................................................

3.10 Loading Products......................................................................................

3.11 Chute System Installation..........................................................................

3.12 Brewer and whipping chamber..................................................................

3.13 Filter Paper Installation.............................................................................

3.14 Testing Installation ...................................................................................

3.15 Warranty Card...........................................................................................

3.16 Main Board................................................................................................

3.16.1 Main Board (PCB) Description....................................................

3.17 Programming Tips....................................................................................

3.18 Service Overlay........................................................................................

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Table of Contents

4 SERVICE SOFTWARE..............................................................................................

4.1 Product Values............................................................................................

4.1.1 Solubles Values..............................................................................

4.1.2 Cycle...............................................................................................

4.2 Touch Key free............................................................................................

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TABLE OF CONTENTS

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Table of Contents

5 CLEANING & SANITIZING........................................................................................

5.1 Automatic rinse fonction...........................................................................

5.2 Cleaning and Sanitizing Instructions.........................................................

5.3 Recommended Cleaning Tools..................................................................

5.4 Cleaning and Sanitizing Schedule............................................................

5.5 Overall Cleaning........................................................................................

5.6 Exterior Cleaning.......................................................................................

5.6.1 Cleaning the Drip Tray...................................................................

5.6.2 Emptying the Waste Bin................................................................

5.7 Interior Parts Cleaning & Sanitizing..........................................................

5.7.1 Coffee Canisters............................................................................

5.7.2 Soluble Canisters..........................................................................

5.7.3 Whipper........................................................................................

5.7.4 Coffee Brewer...............................................................................

5.7.5 Fan...............................................................................................

5.7.6 Stainless Coffee Chute..................................................................

5.7.7 Plastic Chute of the 3 Bean Canister.............................................

6 PREVENTIVE MAINTENANCE...................................................................................

6.1 Preventive Maintenance Schedule...........................................................

6.2 Brewer Assembly......................................................................................

6.3 Water Outlet Valves..................................................................................

6.4 Hot Water Tank.........................................................................................

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7 SERVICING PARTS..................................................................................................

7.1 Draining the Hot Water Tank.......................................................................

7.2 Shutdown / Storage....................................................................................

7.2.1 Storing the Brewer........................................................................

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1 SAFETY INSTRUCTIONS

Basic safety precautions should always be taken when using electrical appliances. Read all
instructions before using this brewing equipment.

Food-Contact Parts

· We recommend that you clean and sanitize all food-contact parts prior to installation and use.
See the cleaning and sanitizing section for more details in the service manual.

Warnings

· To minimize the risks of fire or electrical shock, do not expose this equipment to rain or moisture.

· Do not immerse this equipment in water; it could lead to electric shock or other malfunctions.

· Do not use this equipment other than for its intended use.

· This equipment contains hot water; extreme caution must be used when moving it.

· This brewing equipment is intended for indoor installation only.

Power supply

· Always use a grounded 120V AC 60Hz socket outlet rated for 15Amps service.

· Each brewing equipment must have its own electrical outlet, on a dedicated circuit.

· Extension cords must not be used.

· This equipment is equipped with a polarized alternating current line plug (one blade wider than the
other). Only use this plug with an outlet in which the prongs can be fully inserted.

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Safety Instructions

Disconnect the equipment if:

· Damage is done to the power cord;

· The equipment doesn’t work properly;

· The temperature of the power cord or plug increases dramatically during use;

· Unusual conditions occur.

FAILURE TO COMPLY CAN CAUSE EQUIPMENT DAMAGE, FIRE OR SEVERE

BODILY INJURY.

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2 WARRANTY

Warranty Policy

2.1

We hereby certify that the products manufactured by Cafection are, to the best of our knowledge, free
from all defects and faulty workmanship. The following warranties and conditions are applicable:

All parts in contact with water (outlet valves, heating element, probe, inlet valve and tank float)
are warranted against material and workmanship defects for a period of 90 days from the date of shipment.

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All remaining parts of the brewer are warranted against material and workmanship defects for one year
from date of shipment.
All warranty service and returns must have prior authorization from Cafection. Please contact Cafection
customer service at 1-800-561-6162.

Conditions

Cafection assumes no responsibility for substitute replacement parts installed on the Avalon
brewer that have not been purchased from Cafection.

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The following circumstances will void the warranty policy:

- Improper installation or operation of the equipment.

- Abuse or neglect, including but not limited to, failure to follow the preventive maintenance
schedule.

- Variation in equipment performance due to excessive mineral deposit or local water conditions.

- Equipment altered in any way and/or dates, codes or serial numbers removed or modified.

- Equipment damaged in shipping from the customer to Cafection due to improper packaging.

Warranty

Please note that labor is not covered by the warranty and that the repair protocol is limited to replacing
the defective part. Should any additional repairs need to be done, they will be charged to the customer.

Equipment or parts will not be accepted without a prior notification to Cafection.

Please return your warranty card to Cafection via mail or fax to validate your warranty and to register your
unit for part upgrades.

Cafection Entreprises Inc. Tél.: [phone]
2355, Dalton Fax: [phone]
Sainte-Foy, (Québec) G1P 3S3 E-Mail: [e-mail]
Canada www.cafection.com

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2.2 Warranty Return Procedure

In order to always offer you better, faster service, we request your cooperation for the return of parts under
warranty. We thank you in advance for taking the time to follow this procedure:

1. Please contact the Customer Service department to obtain an authorization.

2. It is important to fax a copy of the original invoice to Cafection at 1-800-463-2739 for approval.

3. Do not destroy any parts before receiving a written confirmation that this part will or will not be
credited or exchanged.

4. Keep a copy of the original invoice for your records.

5. A copy of the original invoice must be included with your parts returned.

PLEASE MAKE SURE THE MERCHANDISE IS WELL PACKED!

Please use original packaging!

6. Once the merchandise is received, Cafection will check the parts and apply a credit to your
account or exchange the merchandise if the warranty is applicable. Only guaranteed parts are
authorized for return.

7. We suggest you keep replacement parts on hand.

8. The warranty covers regular shipping only. Overnight shipping charges will be applied to your
order. Orders must be received before 12:00 pm Eastern Standard Time to be shipped the same day*.

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Warranty

* Some conditions may apply.

2.3 Transport Liabilities

YOU ARE RESPONSIBLE, SHIPMENT MUST BE INSPECTED!

You can refuse delivery if a shipment is damaged. Do not sign off the shipment without proper inspection.
Should you choose to accept the delivery, it is mandatory that you record the following information on the

delivery slip. Remember that you take responsibility of the merchandise once you have signed the

delivery receipt.

You have 48 hours to report and file a claim for concealed damages to the transportation company.

*** Failure to comply to this procedure could lead to claim refusal by the carrier.

FOR MORE INFORMATION, PLEASE CALL CUSTOMER SERVICE AT 1-800-561-6162

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3 INITIAL SETUP

Before you install the brewer on location, we strongly suggest that it be unpacked,inspected and bench tested
before it leaves your warehouse.

3.1 On-site installation requirements

Operating environment
For indoor use only

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Power Supply
Make sure each unit has its own electrical circuit and is located within 6 feet of the dedicated electrical outlet.
Use only a polarized grounded receptacle.

Domestic 115 VAC / 60 Hz - 15 Amp Circuit

Water Supply
Should be a plastic 1/4” or 3/8’’ O.D. dedicated line branched off a larger line. An easily accessible shut off
valve up stream of the unit is highly recommended for ease of installation.
Water pressure should be at least 20 PSI and no more than 80 PSI

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Tools Required
#2 Phillips screwdriver
Regular medium pliers
Adjustable wrench
Level indicator

Initial Setup

3.1.1 Clearances

Height: 44” 50”

Width : 18,5” 26”

Depth : 25” 26”

Other tools may be required depending on the type of water supply tubing and location.

Unit Clearances

Allowance for:

Opening the top of the machine.

Per side. Key access on one side and door swing on the other.

In front when the door is open.

6”

8

Clearance of water hookup, hoses, water filtration system and
adequate air circulation.

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3.2 Unpacking

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For each brewing equipment kit you should have the following boxes: the brewer and the accessories.

1 box for the brewer + 1 box for the canister and accessories

To remove the unit from the box, carefully cut the straps holding the box in place on the skid and then lift the
box up. Inspect the unit to see if any damage has occurred in shipment.

NOTE: See

The parts and accessories that are shipped separately need to be installed on your equipment. In each box,
you should find the following items:

1. Drip Tray Grill

2. Plastic Drip Tray

3. Plastic Drip Tray
Support

4. Overflow Drip Tray

5. Waste Basket

6. Overflow Drip Tray
Support

transport liabilities in section 2.3 on page 6.

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Initial Setup

7. 1/4’’ or 3/8’’ Inlet Kit
Fitting Part

8. Optional Plastic Chute
Kit

9. Front Panel

10. Filter Paper

11. Brush

12. Scissors

13. Brewer Motor Tool

* The 3 bean canister is individually packaged

Optionnal

or

*The keys for the unit are attached to the power cord located in the back of the unit.

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3.3

For optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so
can create variations in product delivery.

3.4 Hot Water Tank Preparation

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Levelling the Equipment

1. Place a level on the top of the equipment;

2. Adjust the 4 threaded level glides or legs of the equipment to reach a leveled position.

Make sure equipment is unplugged!

3.4.1 Tank Lid Preparation

1. Locate the water tank and remove the access panel securing the float of the water tank;

2. Remove the silicone tubing from the heating element;

3. Connect the white wire to the prong on the heating element;

4. Replace the access panel.

Initial Setup

Heater safety

switch

Heater safety switch

Heating element

wire

Water safety switch

(float)

Left side view

Water safety switch

(float)

Right side view

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INSTALLATION MANUAL

3.4.2 Adjusting the Tank Overflow Float

It is important to verify that the float is positioned properly in the overflow
cup because it can move around in transportation. If this float is not
properly in place the switch will not be activated and the unit will
automatically shut down sensing an overflow situation.

It is important to verify that the Overflow cup is in place with the highest
side in front and secured well with the red tape. If you need to remove this
cup, please make sure that you replace it with the highest section facing
the front and the overflow tube in the cup. Fasten it in place with tape. This
will ensure that the float will “float” and will activate the overflow switch if a
problem accurs.

Location in the brewer

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Initial Setup

Hole in the
exit of the
tube

Cup

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INSTALLATION MANUAL

3.5 3 Beans Canister Installation

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3.5.1 Install the 3 Beans Canister

Unpack the 3 beans canister.

Open the cover of the grinder protector.
Install the canister on the shelf by aligning
the 3 transmissions of the canister with the
3 motors already fixed on the shelf and the
2 pins on the other side of the shelf. Push
backward to fix in place.

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Transmission

Motor

Initial Setup

Cover of the grinder
protector

Pin of the shelf

3.5.2 Lock the cover of the grinder
protector

Close the cover of the grinder protector
and lock using the latch.

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Latch

Cover of the grinder
protector

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3.6 Water Line Connection

This equipment must be installed in compliance with applicable Federal, State, Provincial
and/or Municipal plumbing codes having jurisdiction.

Make sure that the equipment is unplugged before proceeding with the water supply
installation. Also verify that the incoming water pressure is greater than 20 psi and no more
than 80 psi.

1. Prior to installing the equipment, flush out the water line by running approximately 1 gal. of water into a pail.
This will ensure no sediment from a new installation can get in the equipment;

2. The incoming water supply should have a shut-off valve connected in-line. Water supply should be
a plastic 1/4” or 3/8” O.D. dedicated line branched off a larger supply line;

3. Make sure your water source is turned off. Secure the inlet fitting firmly onto the inlet valve. Do not
overtighten;

4. Make sure the equipment is unplugged. Connect the water line to the quick connect inlet fitting;

5. Turn the water valve on, sending water to the brewer. If there are any leaks, tighten connections to stop
leakage.

This procedure does not take into consideration the installation of a water filtration system.
Please refer to the water filter manufacturer installation instructions and incorporate them into
the above procedures.

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Initial Setup

Adaptation
fitting

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INSTALLATION MANUAL

3.7 Electrical Connection

This equipment must be installed in compliance with applicable Federal, State, Provincial
and/or Local electrical codes having jurisdiction.

Make sure: - The equipment is OFF before plugging it in,

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1. Make sure that the power switch in the back of the unit is in the OFF position before plugging in

the unit;

2. Locate the unit’s 6 feet power cord and plug it into its own grounded electrical outlet;

3. Reach to the back of the brewer and toggle the power switch to the ON position. The front lights

will turn on and water will automatically enter the brewer. The tank will fill for up to 2-3 minutes max.

4. Once the tank is full, it will take 10-15 minutes to heat the water to brewing temperature;

5. Once the brewing equipment is ready, the LCD will indicate “Hi! Make Your Choice”.

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- The equipment has its own electrical outlet and

- NO extension cord is used.

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Initial Setup

The main power switch turns the equipment ON and OFF. This switch should be turned OFF when

OFF Position!

servicing any (AC line voltage) electrical components on the equipment.

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3.8 Water Temperature

This equipment has a coffee brewing setpoint of 202 F* water temperature to offer a consistent beverage quality

to the users. There is a +/- 2 degree F tolerance.

.

This is an average and is not what you would get from a manual temperature measure. The actual
water temperature fluctuates because cold water is added to the tank after every beverage delivery and

time is needed to heat the new incoming water up to setpoint.

You can also take the water’s brewing temperature manually by ordering a cup of hot water and
measuring its temperature with a thermometer. There may be a slight difference from the tank reading.
This is normal.

If you are experiencing large temperature differences, verify that your tank is clean and not obstructed
by mineral deposits and scale.

Unit safety measures
In the event of a temperature probe failure, the tank may start to boil. This will cause it to overflow into
the “Overflow Cup” and will automatically shut it off.

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Initial Setup

* Temperature can be set by user by accessing in the setup main menu.

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Electronic
thermostat

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INSTALLATION MANUAL

3.9 Drip Tray and Overflow Installation

3.9.1 Drip Tray Installation

1. Screw the overflow drip tray support
(05CAB11) under the base of the
brewer using the 2 screws included.

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2. Take out the 2 wires with connectors
found inside the brewer using the chute
hole and connect them to the 2 connectors
of the overflow drip tray (05ASS30).

3. Put the connected overflow drip tray
(05ASS30) on its support (05CAB11).

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Initial Setup

Install the overflow drip
tray from inside the
equipment

05ASS30

05CAB11

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3.9.2 Drip Tray Installation

1. Insert the drip tray support (05DOR02) in
the door.

2. Set the drip tray (05CAB17) on the
support (05DOR02) inside the restraint.

3. Install the metal grill (05CAB10) on the drip
tray (05CAB17).

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Initial Setup

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06CAB10

05CAB17

05DOR02

restraint

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INSTALLATION MANUAL

3.10 Loading Products

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1. Unlock the main door

2. Remove the plastic top cap

3. Remove the canister lid of which you wish
to fill

4. Do not overfill the canisters

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For the 3 beans canister:

Unlock the cover of the canister and
open the plastic top cap.

Do not overfill the canister.

Using a step stool will help you see the hoppers
that you are filling.

A - 3 Whole Bean Coffees

- Coffee 1

- Coffee 2

- Coffee 3

B - Soluble (Milk Powder)
C - Soluble (Hot Chocolate)
D - Soluble (French Vanilla)

A

C

B

D

Initial Setup

By only removing 1 lid at a time, you will reduce
the risk of cross contamination of products.

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3.11 Chute System Installation

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Metal bracket of the
brewer assembly

INSTALLATION MANUAL

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Metal bracket
of the front panel

Front panel

Waste chute

Chute base

1. Open the door of the equipment;

2. Insert the chute base inside the chute hole of the cabinet;

3. Insert the large waste chute into the chute base;

4. Install the front panel by aligning the metal bracket behind the front panel with the metal bracket fixed on
the brewer assembly.

Initial Setup

Internal waste bin maximum coffee capacity: 100 cups

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INSTALLATION MANUAL

3.12 Brewer and whipping system

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1

1. Untight the screw that holds
the hoses support.

2

2. Remove the hoses support, (they
will remain constent by the pipes).
Disconnect the coffee whipper wire (in the
back of the whipper protector).

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Initial Setup

3. Untight the whipper support screw.

4. Lift the spout latch.
.

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5

5. Remove the spout with the coffee whipper
by simply pulling it towards you.

6

6. Turn the spout latch all the way down.

Initial Setup

Funnel

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7. Cut the filter paper. Then lower
the latch of the brewer to unlock it.

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8. Withdraw the funnel and the pipe of
sillicon which is fixed above. Draw the
brewer towards you to take it out the
machine.

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INSTALLATION MANUAL

3.13 Filter Paper Installation

1. Make sure the power of the
brewer is turned ON;

2. Place the filter paper roll on the
support bracket so that it
dispenses on the left hand side;
(See the diagram inside the
brewer)

3. Toggle the brewer paper switch

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4. Pass it under the

5. Pull on the paper and carry it

6. Make sure that it is feeding

Initial Setup

7. Toggle the brewer paper switch

8. The filter paper will advance while

ON (SW4 on the main board, see
page 22), the brew chamber will
lift up;

Note: the brew chamber will
not lift up if the switch does
not sense any filter paper

bracket of the brew group, under
the brew chamber and under the
wheel guides by gently lifting
them using the yoke;

through the cabinet chute hole
and into the waste bin;

straight. Verify that it stays within
the first guide. Improper filter
paper feeding will cause a
vacuum leak and may cause
grounds to spill inside the
equipment.

back to OFF (SW4 on the main
board);

the brewer assembly cycles and
the brew chamber will settle down
on the paper, ready for the
next cup.

left guide

Guide
bracket

Yoke

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3.14 Testing Installation

It is important to have the equipment performing several cycles before completing the installation. It is important that you
order at least 2 of each product selections to insure that the brewer is operating as per the specifications laid
out in this manual. During this process, review the check list as a reminder.

You need to be sure that the brewer is clean, safe and functioning once you’re ready to leave it on-site.

What to check

Inlet valve is free from leaks

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INSTALLATION MANUAL

Verify that it is secure and not overtighten

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Brew chamber is empty of coffee

Filter paper feeds without resistance and goes
straight into the waste bin

Soluble mixing bowl is free of leaks

Water temperature is acceptable

Products are loaded

Brewer and area are clean and tidy

3.15 Warranty Card

Fill out the warranty card and fax or send by mail to Cafection

Verify that the unit is leveled

Verify that the chute is properly installed
Repeat the installation procedure

Verify that it is on straight and tube is secure

See water temperature

Refer to this manual

Please tidy up

to validate your warranty and to

register your unit for part upgrades.

FAX: [phone]

Initial Setup

FOR TECHNICAL ASSISTANCE, CALL 1-800-561-6162

Please have the model and serial number available.

NOTE: It is preferable to be in front of the equipment!

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3.16 Main Board

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Overflow
Filter paper
Cam

Low water level

INSTALLATION MANUAL

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24V DC
Output
Coffee &
soluble
motors

Initial Setup

Key
board

Eeprom

24V DC
Output
motor &
valves

Touch key

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Fan

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3.16.1 Main Board (PCB) Description

Interactive switches and buttons Green LEDs

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1. Reset Button (Red)

Pressing this button initializes the 3 Bean
Brewer (same as the on/off switch)

2. Setup Button (SW1) Black

Pressing this button gives you access to the product
and brewer software parameters.

3. Counter Button (SW2) White

Pressing this button gives you access to the tally
counter data.

4. Free Vend Switch (SW3) Black

OFF, this switch allows users to have free beverages.

5. Brewer Switch (SW4) Black - DS37

ON, the switch lifts the brewer head to allow filter paper
replacement. The switch must be in the OFF position for
default user mode. If activated, it will reset the bin
counter.

6. Ingredient Switch (SW5) Black - DS12

Allows the neutralization of the ingredient dispensing
motors. At ON, the motors will not dispense ingredients.

7. Water Switch (SW6) Black - DS36

Allow the neutralization of the 4 water dispensing valves.
At ON, the valves will not dispense water.

The green led will illuminate to indicate the
following status.

DS1 - Power 5Volts ok
DS18 - Drip tray overflow
DS13 - Brewer error
DS14 - Filter paper ok
DS15 - Low water level

Initial Setup

Red LEDs

The red led will illuminate to indicate
the part is in use.

DS38- Power 24Volts ok
DS2 - Mixer motor coffee
DS3 - Coffee #1 motor ingredients
DS4 - Coffee #2 motor ingredients
DS5 - Coffee #3 motor ingredients
DS6 - Soluble #1 motor ingredients
DS7 - Soluble #2 motor ingredients
DS8 - Soluble # 3 motor ingredients
DS9 - Brewer motor
DS10 - Inlet valve
DS11 - Grinder motor
DS12 - Ingredient output are disable
DS21 - Chute Solenoïde
DS22 - Coffee hot water valve
DS29 - Soluble #1 hot water valve
DS30 - Soluble # 3 hot water valve
DS31 - Soluble #2 hot water valve
DS32 - Hot water valve
DS33 - Mixer Motor Soluble #1
DS34 - Mixer Motor Soluble #2
DS35 - Mixer Motor Soluble # 3
DS36 - 4 water dispensing valves disable

All units are shipped with the switches in the ON position.

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INSTALLATION MANUAL

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3.3.17 Programming Tips

Reminder

Please refer to the main board diagram and description on page 22-23 to better visualise the procedures.

To program the product values and prices follow these steps:

1. Unlock and open the door of the equipment

2. Press the SETUP button located on the lower section of the main board (#SW1)
The LCD will indicate:

Setup mode

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3. Keep this in mind for the following steps: (refer to overlay)

MENU

*If you wait more than 45 seconds without pressing on anything you will exit automatically the
menu and you will have to start over.

Press START to exit

WATER

INGREDIENT

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PRICE

CYCLE

4. Start with setting up the ingredients.

Press the ingredient key

Initial setup

Setup ingredient

Make your choice

Press start to exit

Press on coffee 1

Config. ingredient

coffee1

ing #1 small mild

quantity 00025

5. Do the step 4 again to adjust all the beverages.

CYCLE

Note: The cycle key is to adjust the brew cycle. If you modify this cycle without a reason, it might

deteriorate the beverages quality.

Use the + and ­key to adjust
quantity and
the arrow to
select the
quantity to
modify.

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3.18 Service Overlay

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Cancel

Confirm

change

Access to the

main menu

Access to the

parameters of

the liquids

Initial Setup

Rinse

(Hidden button underneath

start in the left menu)

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4 SERVICE SOFTWARE

4.1 Products values

Software value: Small, 8 oz etTall, 10 oz.
The meaning of «value» is the time that the mecanism will take to distribute the ingredients.

Coffee1-2-3 : small reg. 25 tall reg. 35

small strong 30 tall strong 40

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50/50

Ing.1 Ing.2 : small reg. 14 tall reg. 17

small strong 15 tall strong 23

French Vanilla

small reg. 35 tall reg. 45
small strong 40 tall strong 50

Vanilla Coffee

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Service Software

Coffee small reg. 20 tall reg. 30

small strong 30 tall strong 40

Vanilla small reg. 30 tall reg. 40

small strong 40 tall strong 50

Vanilla Moka

Vanilla small reg. 15 tall reg. 20

small strong 20 tall strong 25

Chocolate small reg. 15 tall reg. 20

small strong 20 tall strong 25

Hot chocolate

small reg. 35 tall reg. 45
small strong 40 tall strong 50

Mokaccino

Coffee small reg. 20 tall reg. 30

small stong 30 tall strong 40

Chocolate small reg. 30 tall reg. 40

small strong 40 tall strong 50

Vanilla Coffee Moka

ing.1 40
ing.2 50

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INSTALLATION MANUAL

4.1.1 Solubles values

Software value: Small, 8 oz etTall, 10 oz.
The meaning of «value» is the time that the mecanism will take to distribute the ingredients.

Hot water

Small: 95
Tall: 125

Coffee1-2-3 : Small 95 Tall 125

50/50 Small 90 Tall 140

French
Vanilla Small 90 Tall 140

Vanilla Coffee

Coffee Small 25 Tall 50
Vanilla Small 70 Tall 95

Vanilla Moka

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Service Software

Vanilla Small 55 Tall 85
Moka Small 55 Tall 85

Hot Small 90 Tall 140
Chocolate

Mokaccino

Coffee Small 25 Tall 50
Chocolate Small 70 Tall 95

Vanilla Coffee Moka

Ing.1 Small 40
Ing.2 Small 40

4.1.2 Cycle

Pause Time #1 200
Pause Time #2 100
Moving Time 118
Pause Time #3 150
Pause Time #5 100
Short Grinder Time 100
Tall Grinder Time 150

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INSTALLATION MANUAL

4.2 Free Mode Key

The electronic key gives a fast access to the
user to the free mode.

The advantage of this mode is not having to

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open the principal door to activate switch
SW3 to put the unit in free mode. The
standard mode is temporarily stopped

outside of the machine.

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Free Mode Key
Access

5 CLEANING AND SANITIZING

5.1 Automatic rinsing function

A new function is added to our apparatuses to make easier the rinsing of the interior components (brewer,

Service Software

whipper).

Instructions to follow:

1. Install a container from at least 20 OZ on the liquid vat.

2. Press on the key configuration (set-up) on the electronic chart
inside the door.

3. Close again the door.

4. Press on the hidden key.

5. Support on Start.

6. Wait until the cycle is finished.

7. Start again if it is needed, or press again on start to leave the
option.

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Hidden Button

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INSTALLATION MANUAL

5.2 Cleaning and Sanitizing Instructions

It is important to clean and sanitize this equipment on a regular basis in order to maintain the highest beverage
quality and ensure the safety of the users.These regulations require that all parts in contact with food be
cleaned
and sanitized regularly and that hands be cleaned before handling these parts or other commodities such as
cups and stirs.

Cleaning and sanitizing should be done in separate steps as prescribed by health regulations and good
industrypractice.

Cleaning: Cleaning means “Making free of visible soil, stains or impurities”. This also means

removing food soils, oil or mineral deposits that could alter the beverage taste or
appearance, and therefore its quality.

Sanitizing: Sanitizing means application of measures designed to protect public health. This is

done by reducing bacteria remaining on the surface after it has been cleaned.

There are two sanitation methods:

1) Chemically, the part can be treated with a bactericidal compound to remove bacteria;

2) With hot water of at least 170 F, the bacteria can be killed if the temperature of the part is raised high
enough.

Always unplug the unit before using water on electrical parts of the machine.

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Cleaning and sanitizing

For the sanitation process to work effectively, the part must be cleaned and free of all visible food soil,
completely rinsed and preferably air dried. Wiping with towels or cloths can recontaminate sanitized
food-contact surfaces. Therefore, we recommend to air dry sanitized food - contact surfaces and not wipe dry.

FREQUENCY:

There are two important variables that need to be considered when evaluating cleaning and sanitizing
frequencies:

- Product consumption

- Water quality

Since the expected customer usage may vary for one location to another, the cleaning and maintenance is
recommended upon the given time lines or cycle counts, which ever comes first. Note that these are intended
as a guideline to ensure a part does not go without cleaning. We recommend you verify each part listed in this
section upon each visit and that they be cleaned as needed.

5.3 Recommended Cleaning Tools

In order to perform the following cleaning procedure effectively, we recommend that you have at least the
following tools:

- Sanitation pail or bucket

- Small tube and nozzel brush, suitable for food-contact surfaces and hot water

- Medium size long and flexible brush, suitable for food-contact surfaces

- Medium brush for coffee grounds, suitable for food-contact surfaces

- Disposable towels, wet-strength and lint-free

- Mild nonabrasive detergent for exterior cleaning

- Urn cleaner packets for coffee parts

- Spare parts if extensive cleaning is to be done at the shop

- Garbage bags for the waste bin

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5.4 Cleaning and Sanitizing Schedule

The cleaning schedule and instructions outlined in this manual must be followed to honor the warranty and
ensure consistent product quality and maintain health safety levels.

All parts should be visually inspected upon each visit and cleaned as needed.

Exterior Daily Weekly Monthly Quarterly As needed

Waste bin Inspect Clean

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Canisters Inspect Clean

Drip tray Clean

Unit + Stand

Clean

Interior /
Food contact parts Daily Weekly Monthly Quarterly As needed

Brewer assembly Sanitize Clean Treatment

Brew chamber Sanitize Clean

Cleaning and Sanitizing

Whipper Sanitize Clean

Fan Inspect Clean

Soluble canister Sanitize

These recommendations are based on 1,000 cycles per month, medium blend coffee and superior water
quality levels . The above recommendations will need to be adjusted if the beverage volume, coffee blends
used and water quality differ.

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5.5 Overall Cleaning

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INSTALLATION MANUAL

It is important to keep the brewer and its surroundings clean and tidy. Inspect your brewer both inside and out
upon each visit and clean where needed. Please make sure that the unit is clean, safe and functioning before
you leave.

5.6 Exterior Cleaning

Frequency: Daily

To minimize scratching and preserve appearance, we recommend using a clean damp sponge or soft cloth
lightly treated with a nonabrasive detergent for cleaning the exterior of the unit and the base cabinet. After
removing all food soils, thoroughly dry with a clean, soft cloth.

Non food-contact Parts to be verified and wiped clean

Plastic Top Cap Stand (optionnal)
Metal Cabinet
Plastic Door

Exterior parts requiring additional cleaning instructions (see below)

Drip Tray
Waste Bin

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Cleaning and Sanitizing

Parts for this brewer are NOT dishwasher safe!

5.6.1 Cleaning the drip tray

Frequency: Daily or as needed

The drip tray is not hooked up to a drain therefore it should be inspected and emptied

periodically.

WARNING, drip tray may be full.

Use caution and keep it level to avoid spilling. Remove the drip tray by simply lifting gently and pulling
it out from underneath the door. Rinse both parts under water and dry thoroughly with a clean dry cloth
or towel. Reinstall the drip tray onto the brewer and make sure that it is stable.

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5.6.2 Emptying the waste bin

Frequency: Daily or every 200 cycles*

After each coffee cycle, the spent grounds and used filter paper are automatically discarded into the waste
bin located in the stand. To prevent the bin from overflowing there is an automatic function which stops the
brewer and shows the following message on the LCD screen:

Waste bin full!

Need Service!

The maximum setting = 399
The minimum setting = 0
Setting it to 0 will disable the automatic function and will cause an overflow problem if the bin is full.

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The equipment will not dispense beverages until the bin is emptied and the counter is reset. To reset the
counter the brewer switch (#SW4) needs to be activated by being turned on and off. This factory set
counter can be adjusted to the waste bin size used. See the machine parameters for more instructions on
changing the setting.

How to empty the stand waste bin:

1. Open the stand door located directly below the brewer;

2. Cut the filter paper 4 “ below the drum with scissors or tear gently; DO NOT YANK ON THE PAPER!

3. Remove the filled plastic bag from the spent grounds bin and replace with a new one;

4. Activate the brewer switch (#SW4) by turning it on and off (right then left).

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How to empty the brewer waste bin:

1. Open the brewer door;

2. Take the front panel off;

3. Activate the brewer switch (#SW4) by turning it off (to the left);

Cleaning and Sanitizing

4. Cut the filter paper 4” below the drum with scissors or tear gently; DO NOT YANK ON PAPER!

5. Activate the brewer switch (#SW4) by turning it on (to the right);

6. Replace the front panel and close the door.

It is very important not to yank on the filter paper. Doing so may prevent the brewer from functioning
properly.

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5.7 Interior Parts Cleaning & Sanitizing

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INSTALLATION MANUAL

For sanitary reasons, do not use soap or detergent inside the brewer. Use hot water for on-site sanitation or
suitable chemical products in the shop. Wiping with towels or cloths can recontaminate sanitized food-contact
surfaces. Therefore, we recommend to air dry sanitized food-contact surfaces and not wipe dry. Allow sufficeint
time for the parts to dry thoroughly before closing the door.

Use a medium size brush dedicated for coffee grounds and a small dust pan to easily brush away
coffee grounds and dust inside the brewer before cleaning with water.

Interior Parts to be cleaned

Canisters
Coffee brewer
Coffee funnel
Fan
Stainless coffee chute
3 Beans hopper plastic chute

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Cleaning and Sanitizing

5.7.1 Coffee Canisters

Removing canisters for cleaning
Frequency: Monthly or every 1,000 cycles

To ensure a constent quality; it is recommended to remove and empty the containers every month. This
will ensure that the products do not stick to the walls containers.

1. Unscrew and remove the plastic top fitting part behind the top cap;

2. Remove the top cap of the machine;

3. Unlock the 3 bean canister;

4. Remove the 3 bean canister;

5. Clean and sanitize under hot water and air dry completely;

6. Reinstall all parts in the reverse order.

7. Order a large beverage to confirm that all parts or switches have
been replaced.

Caution! The rinse water is HOT. Be careful not to get any on you while proceeding with the
following steps.

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INSTALLATION MANUAL

5.7.2 Soluble Canisters

Removing whipping assembly for cleaning
Frequency: Weekly or every 200 cycles

If there is residue, remove the assembly for manual cleaning under hot water:

1. Remove the tube from the base;

2. Lift off the funnel and twist off the whipper base;

3. Rinse thoroughly under hot water and use tube brush if necessary for
tubing area;

4. Air dry completely;

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5. Reinstall all parts in the reverse order.

6. Order a large beverage to confirm that all parts or switches have been

replaced.

Removing canisters for cleaning
Frequency: Monthly or every 1,000 cycles

To ensure a consistent product quality, we recommend removing and
emptying the canisters on a monthly basis. This will ensure that the
product does not adhere to the walls of the canister.

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1. Unlock the door;

2. Remove the top cap of the machine;

3. Pull the canister through the top of the brewer to disengage it from the
motor and transmission;

4. Clean and sanitize under hot water and air dry completely;

5. Reinstall all parts and reload products in the reverse order.

6. Order a large beverage to confirm that all parts or switches have

been replaced.

5.7.3 Whipper

Cleaning and Sanitizing

To remove the assembly of the whipper for cleaning
Frequency: Weekly magazine or every 200 cycles

1. Refer to page 20-21

2. Remove the base of the whipper

3. Rince under hot water

4. Let dry with the free air;

5. Reinstall all the parts in the opposite order;

6. Order a large beverage to confirm that all the parts are in place.

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5.7.4 Coffee Brewer

Sanitizing the Brew Chamber:

Frequency: Weekly or every 200 cycles

1. Place a large cup or other suitable container below the
dispensing nozzle to catch the HOT rinse water;

2. Toggle the ingredient switch to Off (SW5 see main board);

3. Order several coffees for the hot water to flow through the
system;

4. Toggle the ingredient switch back ON;

5. Remove the hose and remove the brew chamber’s
funnel to dislodge coffee residue trapped underneath it
and rinse it out;

6. Replace it and align the opening with the brown water
hose so that it is against the wall to form a circular water
motion around the funnel;

7. Order a large coffee to confirm that all parts have been
replaced correctly.

Brewer Funnel
Frequency: As needed or weekly

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INSTALLATION MANUAL

Entonnoir de
l’infuseur

Support à tuyau
chambre à
infusion

Chambre à
infusion

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Cleaning and Sanitizing

If there are coffee grounds accumulated, remove the assembly for manual cleaning under hot water:

1. Remove the brown water hose;

2. Lift off the funnel and pull out of the brew chamber;

3. Rinse thoroughly under hot water;

4. Air dry completely;

5. Reinstall all parts in the reverse order.

6. Order a large coffee to confirm that all parts have been replaced correctly.

Brewer Assembly Cleaning
Frequency: Monthly or every 1,000 cycles

In order to maintain optimal performance of the brewer
assembly, we recommend that it be removed
from the unit and cleaned / rinsed with hot water.
(see page 61 for instructions on removing the brewer)

1. Rinse thoroughly under hot water to remove visible soil;

2. Lift off the funnel and pull out of the brew chamber;

3. Rinse thoroughly under hot water;

4. Air dry completely;

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Brewer Assembly Sanitizing Treatment

Frequency: Quarterly or Every 3,000 Cycles

Regular sanitation treatments of the brewer assembly prevents residue from affecting
the vacuum in the brewer mechanism and altering taste in the beverage delivered.

1. Place a large cup or other suitable container below the dispensing
nozzle to catch the HOT sanitizing treatment;

2. Pour 1 portion of commercial urn cleaner (brand such as Urnex as
directed by manufacturer) into the brew chamber;

3. Toggle the ingredient switch to Off (SW6 on the main board);

4. Select a small regular coffee on the membrane keypad and hit start;

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5. Once the brew chamber is filled with water, turn the brewer OFF via
the main switch at the back and wait for 5 minutes;

6. After 5 minutes, turn the brewer back ON to complete the brew
cycle;

7. To rinse, make at least 5 brewing cycles of coffee with the
ingredients set to “OFF”;

8. Toggle the ingredients switch (SW6) back ON;

9. Make 2 more coffee selections to complete the rinsing cycle of
the brewer.

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5.7.5 Fan

Frequency: Quarterly or as needed

Visually inspect the fan located directly to the right of the hot chocolate canister.

If it requires cleaning:

1. Turn off the unit and unplug it to stop the fan;

Cleaning and Sanitizing

2. Unplug the fan and remove the guard for access;

3. Wipe clean with a dry disposable towel;

4. Replace parts in the reverse order.

Fan

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5.7.6 Stainless Coffee Chute

Frequency: Monthly or every 1,000 cycles

1. Open the door of the machine;

2. Remove the filter paper;

3. Remove the grinder protector;

4. Unplug the 2 connectors from the solenoid;

5. Remove the stainless chute by unscrewing the 2 screws;

6. Clean the stainless chute by rinsing with hot water;

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Make sure it is dry before reinstalling.

Repeat the steps in reverse order after cleaning
for the reinstallation.

INSTALLATION MANUAL

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Cleaning and Sanitizing

Stainless
coffee chute
screw

Grinder protector

Stainless coffee
chute

Solenoid

Black
connector

Red
connector

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5.7.7 Plastic Chute of the 3 Bean Canister

Frequency: Monthly or every 1,000 cycles

1. Open the door of the machine;

2. Remove the plastic top fitting part;

3. Remove the plastic top cap;

4. Unlock the 3 bean canister;

5. Remove the 3 bean canister;

6. Clean the interior of the plastic chute (accessible by the back)
with the help of a wet clothes.

Repeat these steps in reverse order when the cleaning is done.

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Cleaning and Sanitizing

Plastic chute

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6 PREVENTIVE MAINTENANCE

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INSTALLATION MANUAL

All major parts of this unit need to be maintained as per the schedule to honor the warranty and to prevent
them from failing. With adequate maintenance you will extend the life of your unit and deliver a consistent
high quality beverage.

The preventive maintenance schedule and instructions below must be followed
to honor the warranty.

6.1 Preventive Maintenance Schedule

All parts should be visually inspected upon each visit and cleaned as needed.

Parts Monthly Quarterly 10,000 20,000 60,000 100,000

Brewer Inspect PM

Outlet valves Inspect PM

Water tank Inspect PM

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Preventive Maintenance

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6.2 Brewer Assembly

PM: Yearly or every 20,000 coffee cycles

The brewer is the heart of the equipment and is responsible for the taste in the cup. It needs to be serviced
regularly to maintain the quality of the beverages served. We recommend having your brewer assembly
swapped with a new one that you have on hand and returned to Cafection for Preventive Maintenance every
20,000 coffee cycles. For a minimum charge, CAFECTION will completely clean and replace all parts necessary
such as the cylinder, the teflon seal, and the screen and seal which are all responsible for the vacuum
extraction and coffee taste in the cup. It will then be returned with a 1 year warranty against defective parts.

Contact the manufacturer for parts and additional instructions.

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Inspection

The following are signs that the extraction is not being performed adequately and that your brewer may be due
for preventive maintenance:

• if the seal is damaged;

• if air gets into the cylinder and creates bubbles in the coffee;

• if there are coffee grounds in the delivered product;

• if the spent coffee grounds remain wet.

Screen and Seal

Cylinder

Preventive Maintenance

Teflon Seal

Brew

chamber

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6.3 Water Outlet Valves

Quarterly or every 3,000 cycles

To avoid any problems related to mineral deposits over time, we recommend having the 3 valves swapped,
and rebuilt in your shop with the kits included in the spare parts briefcase. Refer to the manufacturer’s
instructions included with the valve kits.

Leaking valve

a) Identify the leaking valve, change it and rebuild it
b) If the leak comes from under the body of the valve or from the tank exit, try simply changing the
conical mounting seal.
c) If the coffee valve leaks via the tubing, water will accumulate in the brew chamber. If it drips all night,
the first coffee of the morning may cause the chamber to flood since it contained too much water.

Removing and installing the valves

1. Turn off the machine;

2. Unplug the lid (fig.1.1) and the valves (fig. 1.2);

3. Drain the water from the water tank completely (see p.56);

4. Remove the tubes;

5. Unscrew the tank guard to remove the tank;

6. Tilt the tank towards you to have access to the valves;

7. Remove the valve;

8. Reinstall by repeating in the reverse order

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Caution! Water is hot

Disconnect
these
connectors

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Preventive Maintenance

Tank guard

Tank lid Fig.

1.1

Valves

If you choose to install a water filtration system, it is recommended that the filter be checked on a
monthly basis.

Double Valve

Valve triple

Valves Fig. 1.2

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6.4 Hot Water Tank

PM: every 60,000 Cycles, quarterly inspection

To avoid any problems related with mineral deposits over time,
we recommend having the water tank assembly delimed to remove
all scale in the unit. Upon visual inspection, you may wish to
replace the element, probe and the water level and heater
safety switch. Use a scale remover product. Such as Scale Kleen
by Everpure.

See the manufacturer instructions for more details.

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Element

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Heater Switch

Water level switch

Preventive Maintenance

Probe

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7 SERVICING PARTS

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This section is intended to assist you in servicing various parts of the unit.

7.1 Draining the Hot Water Tank

We recommend allowing 3 hours for the hot water to cool prior to emptying the tank. Make sure you have a

0.8 gallon container suitable for holding hot water.

1. Turn off and unplug the brewer;

2. Turn off the main water supply to the machine;

3. Remove the back panel;

4. Locate the drain tube with a red plug;

5. Direct the tube into the pail and remove the red plug. Warning, water may be hot!;

6. Drain the water from the water tank completely.

Red Plug

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7.2 Shutdown / Storage

Should you need to store this brewing equipment for an extended period of time, follow this procedure to avoid
any risk of injury or damage to the equipment.

1. Turn the unit off and unplug form the power outlet;

2. Drain the hot water tank (see instructions);

3. Empty the soluble canisters and the 3 beans canister;

4. Clean all parts of the unit before storing (see cleaning instructions)

5. Disconnect the white double wire from the heating element (see installation diagram)

6. Tie down the water level switch’s arm with a “tie-wrap” to keep the float from pulling down on
the switch during transportation. “Do not overtighten”, this may damage the switch; this is
simply to keep the float from bouncing up and down on the switch.

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7.2.1 Storing the Platinum Brewer

The brewer is the heart of equipment and is responsible for the taste of the cup of coffee. It is therefore
important that you store it properly when it is not in the brewer. Always disengage your brewer clutch
by using a pair of pliers and turning the pin located on the back clockwise until the brew chamber lifts
up. This will release the pressure on the screen and seal. Your brewer must be on its back or its left
side while on a table top. Do not sit the brewer on its right side (wheels and yoke) or straight up as
these positions are not sturdy and could cause it to fall.

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Shutdown and storage

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