•Hearth Stove into Existing
Masonry Chimney , Masonry
Fireplace, or Z.C. Fireplace
Tested and Listed by
Omni-Test Laboratories, Inc.
Beaverton, Oregon
Report # 028-S-77-2
ASTM E1509-2004
-- Please read this entire manual before installation and use of this pellet fuelburning room heater. Failure to follow these instructions could result in property
damage, bodily injury, or even death.
-- Contact local building or fire officials about restrictions and installation inspection
requirements in your area.
-- Save these instructions.
Installer: After installation give this manual to the home-owner and
explain operation of this stove.
$10.00 Copyright 2007, T.I.Part # 100-01191_000
4070806
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Page 2
2Introduction
Introduction
We welcome you as a new owner of an Arbor pellet heater. In purchasing an Arbor you have joined
the growing ranks of concerned individuals whose selection of an energy system reflects both a
concern for the environment and aesthetics. The Arbor is one of the finest home heaters the world
over. This manual will explain the installation, operation, and maintenance of this pellet-burning
heater. Please familiarize yourself with the Owner's Manual before operating your heater and save the
manual for future reference. Included are helpful hints and suggestions which will make the
installation and operation of your new heater an easier and more enjoyable experience. We offer our
continual support and guidance to help you achieve the maximum benefit and enjoyment from your
heater.
Important Information
No other Arbor heater has the same serial number as
yours. The serial number is on the safety label on the
back of the appliance.
This serial number will be needed in case you require
service of any type.
Model: Arbor PS
Serial Number:
Purchase Date:
Purchased From:
Mail your Warranty Card
Today, and Save Your Bill of
Sale.
To receive full warranty coverage,
you will need to show evidence of
the date you purchased your
heater. Do not mail your Bill of
Sale to us.
We suggest that you attach your
Bill of Sale to this page so that you
will have all the information you
need in one place should the need
for service or information occur.
heater if you smell
smoke coming from
the heater. Turn the
MODE switch to
"OFF", monitor your
heater, and call your
dealer.
• Never use gasoline,
gasoline-type lantern fuel,
kerosene, charcoal lighter
fluid, or similar liquids to
start or 'freshen up' a fire in
this heater. Keep all such
liquids well away from the
heater while it is in use.
• Do not unplug the heater
if you suspect a
malfunction. Turn the
MODE SWITCH to "OFF"
and periodically inspect
the heater.
Ok
Sealant
• Contact your local building
officials to obtain a permit
and information on any
installation restrictions or
inspection requirements
in your area. Notify your
insurance company of this
heater as well.
• The exhaust system must
be completely airtight and
properly installed. The
pellet vent joints must be
sealed with RTV 500o F.
(260o C.) silicone sealant.
• This unit must be properly
installed to prevent the
possibility of a house fire.
The instructions must be
strictly adhered to. Do not
use makeshift methods or
compromise in the
installation.
• Never try to repair or
replace any part of the
heater unless instructions
are given in this manual.
All other work should be
done by a trained
technician.
• The viewing door and
ashpan must be closed
and latched during
operation.
• Never block free airflow
through the open vents of
the unit.
• Do not operate the heater
if the flame becomes dark
& sooty of if the firepot
overfills with pellets. Turn
the MODE SWITCH to
"OFF" and periodically
inspect the heater (see
"Running Your Heater").
• Your heater requires
periodic maintenance and
cleaning (see "Maintaining
Your Heater"). Failure to
maintain your heater may
lead to smoke spillage in
your home.
• Allow the heater to cool
before carrying out any
maintenance or cleaning.
Ashes must be disposed
in a metal container with a
tight lid and placed on a
non-combustible surface
well away from the home
or structure.
• This heater is designed
and approved for
pelletized wood fuel or a
mixture up to 50% corn,
50% pellets. See page 26
for details on using a corn
pellet mix.
• The heater will not operate
during a power outage. If
a power outage does
occur, check the heater
for smoke spillage and
open a window if any
smoke spills into the room.
• Keep foreign objects out
?
of the hopper.
Mobile
Home
• Disconnect the power
cord before performing
any maintenance.
NOTE:
Turning the Mode Switch
to "OFF" does not
disconnect all power to
the heater.
• This heater must be
connected to a standard
115 V., 60 Hz grounded
electrical outlet. Do not
use an adapter plug or
sever the grounding plug.
Do not route the electrical
cord underneath, in front
of, or over the heater.
• When installed in a mobile
home, the heater must be
bolted to the floor, have
outside air, and NOT BE
INSTALLED IN THE
BEDROOM (Per H.U.D.
requirements). Check
with local building officials.
• The exhaust system
should be checked twice a
year minimum for any
build-up of soot or
creosote.
This
Manual
• Do not throw this manual
away. This manual has
important operating and
maintenance instructions
that you will need at a later
time. Always follow the
instructions in this manual.
• Do not place clothing or
other flammable items on
or near the heater.
Because this heater can
be controlled by a
thermostat there is a
possibility of the heater
turning on and igniting any
items placed on or near it.
• Do not touch the hot
surfaces of the heater.
Educate all children of the
danger of a hightemperature heater.
Young children should be
supervised when they are
in the same room as the
heater.
• Travis Industries, Inc.
grants no warranty,
implied or stated, for
the installation or
maintenance of your
heater, and assumes
no responsibility of
any consequential
damage(s).
Watts During Start-Up Sequence...................................................................400 (approximately)
Watts During Operation ...............................................................................180 (approximately)
Fuel
• This heater is designed and approved for pelletized wood fuel or a mixture up to 50% corn, 50% pellets.
See page 26 for details on using a corn pellet mix.
EPA Compliance
This heater has been tested exempt from EPA Phase II Requirements by OMNI-Test Laboratories, Inc.
NOTE:
Measure front and side clearances from the
stove top. Rear and corner clearances are
measured from the stove body.
Page 7
Installation (For Qualified Installers Only)7
Before You Begin
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE THIS HEATER.
FAILURE TO FOLLOW THE INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,
BODILY INJURY, OR EVEN DEATH.
Check with local building officials for any permits required for installation of this pellet heater and notify
your insurance company before proceeding with installation.
Packing List
• Thermostat & Wire • Scraper Rod Tool • Brush • Spare Fuse • Bottle Brush • Door Tool
• (2) Floor Mounting Brackets
Installation Options
•Residential or Mobile Home (see the section "Mobile Home Requirements")
•Alcove Compatible (see the section "Alcove Installation")
•Horizontal or Vertical Vent
•Outside Air Compatible
•Vent with L-Vent, L-Vent Fireplace Liner, or Type A Chimney (with adapter)
Planning The Installation
HINT:Have an authorized Travis Industries dealer install this heater. If you install the heater
yourself, have your dealer review your installation plans.
HINT:Sketch out a detailed plan of the installation including dimensions. Then verify the
dimensions with the requirements listed in this manual.
HINT:When determining the location of the stove, locate the wall studs (for horizontal
penetrations) and ceiling trusses (for vertical penetrations). You may wish to adjust the
stove position slightly to ensure the vent does not intersect with a framing member.
HINT:Place the heater outside and load 10 pounds of pellets inside the hopper. Plug the
heater in and let it run on HIGH until the pellets run out. This will cure the paint and burn
off any oil on the steel, eliminating any smell inside the home.
Stove Placement
•Stove must be placed so that no combustibles are within, or can swing within (e.g. drapes,
doors), 36" of the front of the heater.
•If the stove is placed in a location where the ceiling height is less than 7', it must follow the
requirements in the section "Alcove Installation Requirements".
HINT:REDUCING CLEARANCES - Clearances may be reduced by methods specified in NFPA
211, listed wall shields, pipe shields, or other means approved by local building or fire
officials.
•Heater and floor protection must be installed on a level, secure floor.
Floor Protection Requirements
•The heater must be installed on a non-combustible floor protector extending the full width
and depth of the heater and extending 6" in front (minimum 27-3/4" wide by 31" deep)
(minimum .018" thick - 26 gauge) .
•Must extend under and 2" to each side and rear of a "Tee" (if used).
Note:If interior vertical pellet vent is used, the clearance to the backwall is determined by the
Through the Wall Vents
3” Minimum
45° Elbow
3” Minimum
upward-turning elbow or "Tee". It will vary in depth depending on the brand of pellet vent
used (it is approximately 5"). Before placing the heater, connect the elbow or "Tee" and
measure off the 3" clearance.
•PELLET VENT MUST MAINTAIN A MINIMUM 3" CLEARANCE TO ANY
COMBUSTIBLE (INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER).
•DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY
OTHER APPLIANCE OR STOVE.
•DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM
OF THIS UNIT.
•USE AN APPROVED WALL THIMBLE WHEN PASSING THE VENT
THROUGH WALLS AND A CEILING SUPPORT/FIRE STOP SPACER
WHEN PASSING THE VENT THROUGH CEILINGS (MAKE SURE TO
MAINTAIN 3" CLEARANCE TO ANY COMBUSTIBLES.
•No more than one tee and 180° of elbows (one tee with two 90° elbows, one tee with one
90° and two 45° elbows, etc.).
33 Feet
(max.)
Maximum Venting
Distance
•Vent must have a support
bracket every 5' of pellet vent
when exterior of structure
The vent height and run
must not exceed the
distance shown in the
shaded region shown to the
right.
Venting into this shaded
area may require restrictor
adjustments. See the
section “Restrictor
Adjustment” for details.
NOTE: To achieve optimum
performance, we
recommend keeping the
vent as short as possible
(horizontal run especially).
•Must be 4" diameter Type "L" (except for masonry fireplace installations) - or - connect the
vent to a factory built type "A" chimney. All vent joints (including adapters, elbows, etc…)
must be sealed with 500° F. RTV silicone.
Installing the Pellet Vent
Seal each vent section (including
adapters, elbows, etc...) by
500° F. RTV
Silicone
•Horizontal sections must have a 1/4" rise every 12" of travel.
•Pellet vent connections must be sealed airtight with 500° F. RTV silicone and screwed
together with at least three sheet metal screws.
Pellet Vent Termination
•Vent must terminate on the exterior of the dwelling. Horizontal terminations must protrude a
minimum12" from the wall. Vertical terminations must protrude a minimum 24" from the roof
surface. In addition, all clearances listed below must be met.
•Must have an approved cap (to prevent water from entering) or a 45° downturn with rodent screen.
•If the termination is located on a windy side of the house, an approved house shield is
recommended to prevent soot from building up on the side of the house.
•Must not be located where it will become plugged by snow or other material.
injecting a liberal amount of 500°
F. RTV silicone into the gap
between sections.
H
X
A
B
C
NOTE: Measure clearances to the nearest edge of the exhaust hood.
AMinimum 4' clearance below or beside any door or window that opens
Minimum 1’ clearance below or beside any window that does not open.
BMinimum 1' clearance above any door or window that opens
CMinimum 2' clearance from any adjacent building
DMinimum 7' clearance above any grade when adjacent to public walkways
NOTE: Vent may not terminate in covered walkway or breezeway.
EMinimum 2' clearance above any grass, plants, or other combustible materials
FMinimum 3' clearance from any forced air intake of any other appliance
GMinimum 2' clearance below eaves or overhangs
HMinimum 1' clearance horizontally from combustible wall
XMust be a minimum of 2' above the roof
•Outside air is required (used for
combustion) - see the directions
below.
•The heater must be bolted to the
floor (Some states do not require
this; check with your local building
department). See the illustration
to the right.
•The heater must be grounded to
the steel chassis of the mobile
home (Some states do not require
this; check with your local building
department).
WARNING:DO NOT INSTALL IN
SLEEPING ROOM.
CAUTION:THE STRUCTURAL
INTEGRITY OF THE
MANUFACTURED HOME
FLOOR, WALL, AND
CEILING/ROOF MUST BE
MAINTAINED.
The leveling bolts in the legs may be used
in conjunction with the included clips (sku
Outside Air (used for combustion)
•Must not be drawn from an enclosed space (garage, unventilated crawl space).
HINT:Travis Industries strongly suggests outside air for all residential installations, especially for
those that are energy efficient, air-tight homes.
•Must not be over 15' long.
•Must be made with 3" diameter or larger metal or aluminum duct with a metal screen attached to
the end to keep out rodents (P.V.C. or other combustible materials may not be used). We
recommend the Travis Industries Outside Air Kit (part # 99200136).
• Must not terminate above or within 1' of the chimney termination.
•Must have a rain cap or down-turned elbow to prevent water from entering.
•Must be located so that it will not become plugged by snow or other material.
A screen is required to prevent
rodents from entering.
3” Air Duct
(99200136 includes 4’ length)
Air may be drawn from a ventilated crawl space.
Outside air entrance must be placed so it
does not become blocked by snow.
Botttom of Stove
Use a hose clamp to secure the
aluminum air duct to the air inlet
flange on the stove.
When the pellet stove is placed in a location where the ceiling height is less than 7' tall, it is considered
an alcove installation. Because of the reduced height, the requirements listed below must be met.
•Minimum height is 55"
•Minimum width is 41-1/4"
Baffle Installation
Install the baffles included with the stove (see page 29 for details).
Door Seal Verification
The door is aligned prior to leaving the factory. However, shipping and installation may cause the door to
become mis-aligned. Verify the door is correctly aligned and seals properly (see the section "Door Seal"
under Yearly Maintenance).
Restrictor Adjustment
The restrictor “fine tunes” your appliance, ensuring it pulls the correct amount of air through the
firebox. Altitude, vent configuration, and other factors make restrictor adjustment necessary for every
installation.
NOTE : the optimal restrictor position will vary over time as soot builds up inside the exhaust system –
make sure the homeowner knows how to visually inspect the flame and adjust the restrictor.
•Maximum depth is 48"
•Minimum clearance of 7" on each side and 3" on back
Not Enough Air
If clinkers (ashes that solidify into a
clump) develop or the flame appears
lazy and slow to blow the ash out of the
firepot, pull the restrictor outward until
the flame becomes active and the
firepot holes remain clean. NOTE: If the
restrictor is fully out, yet the firepot does
not remain clean, the stove needs to be
cleaned and checked for air leaks (see
“Maintenance” section of this manual).
Too Much Air
If the flames are too active (small,
flickering flames) or if burning pellets are
expelled from the firepot, move the
restrictor rod inwards until the flame
slows down and no burning pellets are
expelled. Another symptom of too
much air is the heater “blowing the fire
out” – a condition in which the pellets
burn faster than they are fed (this is most
common on low).
!Do not connect 120 VAC to the thermostat circuit of this heater (do not use a
household thermostat used for a wall-board or other electical heater).
A thermostat is included with this heater (part # 99300650). Follow the directions below to install.
1 Attach the thermostat
wire to the circuit board
(see the illustration
below). Route the wire
through the back of the
heater (away from any hot
or moving components).
50 60 70 80 90
Pull the cover off the thermostat
Attach the quick-connects
to the two posts near the
molex connector on the
circuit board (orientation
does not mater).
2Determine a location for
the thermostat that is
within range of the 20'
length of thermostat wire.
It should be centralized in
the room and away from
the heater. The wire may
be routed externally on
the wall or behind the wall
(preferred).
Robertshaw
50 60 70 80 90
Run the thermostat wires
through the wall (cut off excess
wire, leaving 6” of slack).
Expose 1/2” of wire and
attach to these two posts.
Standard
Screwdriver
3Follow the directions to
the right to attach the
thermostat and
thermostat wires.
Read this entire manual (especially the "Safety Precautions" on pages 4 and 5)
before using this stove. Failure to follow the instructions may result in property
damage, bodily injury, or even death.
!Do not unplug the stove to turn it off. This stove relies upon electricity to push the flue
gases out the pellet vent – unplugging it may lead to smoke entering your room.
!Failure to maintain your heater will lead to a restricted combustion air system, leading to
poor performance and in some cases, smoke spillage into the room. See the
"Maintenance" section for details.
Location of Controls
Three tabs are provided on the
back of the stove to hang the
cleaning
tools (bend
the tabs out).
Control Panel
Thermostat or Remote
(required for Auto Operation)
°F
°F
OFF
SET TEMP
TIMER
MIN
ROOM TEMP
Time
Time
o
t
u
A
Set
Cancel
Starting the Heater for the First Time
Start the Heater - Let it Burn for 1 Hour - THEN OPEN THE DOOR
The stove paint is cured through heat. To prevent it from bonding to the door gasket, you must burn
the heater for approximately 1 hour, then open and close the door to break any bonding.
Curing the Paint
This stove uses a heat-activated paint that will
emit some fumes while starting the first fire.
Open doors and windows to the room to vent
these fumes. You may also notice oil burning
off of the interior of the stove. This ruststopping agent will soon dissipate.
2 to 4 hours
Firepot
Restrictor
The restrictor adjusts
the amount of air
flowing to the firepot.
Priming the Auger
Because of its electronic control panel, this stove does not require priming. If you run out of pellets
you may notice it will take approximately 5 minutes longer for the stove to start.
Lift the hopper lid to its vertical position. Pour pellets into the hopper until full. NOTE: The hopper
holds approximately 50 pounds of pellets.
To Open the Hopper Lid:
Lift the hopper lid from this handle.
Warning:
The front edge of the
stove top becomes very
hot, do not touch this
area below the handle.
Operation21
e
e
l
l
P
NOTE:
The auger automatically shuts off when the hopper
lid is open. If loading pellets while the heater is on,
make sure to close the lid as soon as possible.
This prevents the heater from shutting off due to
lack of pellets in the firepot.
t
s
HINT :To prevent the pellet stove from inadvertently shutting down due to the auger disabling switch, we
recommend pressing the “START” button after reloading the stove.
The Two Modes of Operation
Manual
Manual mode requires the user to turn
the heater on and off manually.
Auto (requires a thermostat)
Auto mode allows you to use a
thermostat to control room
temperature. The stove automatically
turns on when the temperature drops
below the thermostat setting. Once the
stove reaches operating temperature,
the stove then runs at the heat output
setting selected.
Switching Modes While in
Operation
Whenever the stove is switched from
one mode to another while in
operation, the stove will enter the "startup" sequence for a minimum of 20
minutes.
DISCONNECT POWER BEFORE SERVICE
H
E
A
T
O
U
T
P
U
T
H
E
A
T
F
A
N
TRAVIS INDUSTRIES
REMOTE
HIGH
MED
LOW
HOUSE OF FIRE
UP
DOWN
UP
DOWN
AUTO
MANUAL
AUGER
FAULT
AUTO
OFF
MANUAL
MANUAL
START
MANUAL
AUGER
TM
NOTE: if using a
modulating remote, this
light will come on to
indicate the remote is
controlling the heater.
These indicator lights
are used to determine
which mode you are in.
Manual mode requires the user to turn the
heater on and off manually.
To Start
Press the "Manual Start" button. That's it. The
stove automatically goes to a medium burn rate
and high fan while the igniter starts the fire
burning within 10 minutes. During this period
the lowest “HEAT OUTPUT” light will flash. If
the stove does not start in 30 minutes, the
stove turns off.
Once up to temperature, the stove will then
run at the heat output setting selected on the
control panel (see “To Adjust the Heat” below).
To Shut Down
Move the mode switch to "OFF". The exhaust
blower will still run until the heater cools down.
H
E
A
T
F
A
N
H
E
A
T
F
A
N
UP
DOWN
UP
DOWN
TRAVIS INDUSTRIES
HOUSE OF FIRE
UP
MANUAL
DOWN
UP
DOWN
AUTO
OFF
MANUAL
MANUAL
MANUAL
TM
AUTO
OFF
MANUAL
START
MANUAL
AUGER
START
AUGER
To Adjust the Heat
Press the "Heat” buttons to adjust the heat
output.
NOTE: During start-up you may adjust the heat
setting. This heat setting will take affect once
the start-up sequence is complete.
TRAVIS INDUSTRIES
HOUSE OF FIRE
DISCONNECT POWER BEFORE SERVICE
H
E
A
T
O
U
T
P
U
T
H
E
A
T
F
A
N
REMOTE
HIGH
AUTO
MANUAL
MED
AUGER
LOW
FAULT
AUTO
UP
MANUAL
DOWN
UP
DOWN
TRAVIS INDUSTRIES
HOUSE OF FIRE
TM
OFF
MANUAL
START
MANUAL
AUGER
TM
These lights
indicate the
heat output
setting.
NOTE: the
lights may
be difficult to
see from an
angle.
Auto mode allows you to use a thermostat to control room temperature. The stove automatically turns
on when the temperature drops below the thermostat setting. Once the stove reaches operating
temperature, the stove then runs at the heat output setting selected.
To Adjust Room Temperature (or Start the Stove)
Move the thermostat to the heat setting desired. If the room is
cooler than the setting, the stove will go through the start-up
sequence for approximately 10 minutes. During this period the
lowest “HEAT OUTPUT” light will flash. Once up to temperature,
the stove will then run at the heat output setting selected on the
control panel. If the room is too hot, move the thermostat to a
lesser setting.
To Adjust the Heat
Press the "Heat” buttons to adjust the heat
output.
HINT:
If you find that the stove turns on and off
repeatedly, you may wish to turn the heat
output to a lesser setting. The lower setting
will provide a more consistent heat output over
time, eliminating the need for the thermostat to
repeatedly turn the stove off.
NOTE:
If the thermostat calls for heat while the stove is
still cooling down, the stove will go through the
start-up sequence (for a minimum of 20
minutes).
H
E
A
T
F
A
N
DISCONNECT POWER BEFORE SERVICE
H
E
A
T
O
U
T
P
U
T
TRAVIS INDUSTRIES
REMOTE
HIGH
MED
LOW
HOUSE OF FIRE
UP
DOWN
UP
DOWN
AUTO
MANUAL
AUGER
FAULT
AUTO
OFF
MANUAL
TM
MANUAL
MANUAL
START
AUGER
These lights
indicate the
heat output
setting.
NOTE: the
lights may
be difficult to
see from an
angle.
Press the
“up” or
“down”
button to
adjust the
heat output.
To Shut Down
Move the mode switch to "OFF". The exhaust
blower will still run until the heater cools down.
The restrictor “fine tunes” your appliance, adjusting the amount of air flowing to the flame.
NOTE : the optimal restrictor position will vary over time as soot builds up inside the exhaust system.
Not Enough Air
If clinkers (ashes that solidify into
a clump) develop or the flame
appears lazy and slow to blow the
ash out of the firepot, pull the
restrictor outward until the flame
becomes active and the firepot
holes remain clean. NOTE: If the
restrictor is fully out, yet the
firepot does not remain clean,
the stove needs to be cleaned
and checked for air leaks (see
“Maintenance” section of this
manual).
Too Much Air
If the flames are too active (small,
flickering flames) or if burning
pellets are expelled from the
firepot, move the restrictor rod
inwards until the flame slows
down and no burning pellets are
expelled. Another symptom of
too much air is the heater
“blowing the fire out” – a
condition in which the pellets
burn faster than they are fed (this
is most common on low).
Press the “up” or “down”
button to adjust the fan
speed.
NOTE: When adjusting
the fan speed the HEAT
OUTPUT lights will flash
the fan speed setting for
one second.
Page 25
Operation25
Start-Up Sequence
This stove utilizes a start-up sequence whenever the mode switch is changed or the heater is started
when cold. This is to ensure proper operation through all possible settings and operational states (hot
or cold, pellets burning or not burning, etc.). This sequence over-rides all user settings (except the
"OFF" position) to set the auger feed rate to medium, the exhaust blower to high, and the igniter on.
During this period the lowest “HEAT OUTPUT” light will flash.
"MANUAL AUGER" Button
This button turns the auger on. It is used to “prime” the auger after the hopper has run out of pellets.
"AUGER ON" Light
This light comes on when the auger is turning. This allows the operator to determine when the auger
is turning.
"FAULT" Light
This light comes on when an error occurs:
•The stove runs out of pellets
•During initial start-up (for a split
second) or for improper electrical
frequency
•A start-up sequence that does not
result in the heater coming up to
temperature
To reset the fault light, turn the mode switch to
off and re-start the stove.
DISCONNECT POWER BEFORE SERVICE
H
E
A
T
O
U
T
P
U
T
Fault Codes (for qualified service personnel only)
Fault and #2 (LOW) Light Flash = Flow Switch Fault
Fault and # 4 (MID) Light Flash = System Snap Disk Fault (pellets run out & stove goes cold)
Fault and # 6 (HIGH) Light Flash = Safety Snap Disk Fault
Power Outages
If a sustained power outage occurs while in "Manual", the stove will go to a "cool down" mode to
vacate smoke once power returns. If the power outage was short, the heater will go to the start-up
sequence. If in "Auto", the stove will re-start (if the room is cool).
!Because this stove relies upon a blower to evacuate the smoke, some smoke may enter
the home during a power outage. To keep to a minimum, leave the door closed.
This heater may burn a mixture of corn and wood pellets up to a 50% - 50% proportion by volume.
Shelled corn burned in Travis pellet appliances must be clean (free of husk and cob residue) and have
a moisture content no greater than 15%.
DO NOT BURN A MIX WITH MORE THAN 50% CORN TO WOOD PELLETS.
THOROUGHLY MIX THE TWO FUELS TOGETHER TO BE SURE OF AN
EVEN BURN RATE.
•If combustion is slow, if the fire is slow to start, or if clinkers (ashes that solidify into a clump)
build up rapidly in the fire pot, decrease the proportion of corn and increase the proportion
of wood pellets until you find a proportion that works well in your appliance.
•If your stove or insert is operated with a thermostat, you may notice the automatic igniter at
times fails to light a 50/50 corn to pellet mix. If you experience this, decrease the proportion
of corn and increase the proportion of wood pellets in the mix.
For an optimum fire and greatest efficiency, it is important to keep the fire pot free of built up ashes. If
you are burning only high quality wood pellets, you should check and clean the fire pot at least every
two weeks or after ten bags of pellets.
If the pellets you are burning have a high ash content or if you burn a corn/wood pellet mixture, we
recommend that you check the fire pot every day and clean it if necessary.
Daily Maintenance (whenever using the stove) - Continued
Check Firepot for
Clinkers
If the flames seem to be
coming only from the sides,
or are orange/black, turn
the heater off and check for
clinkers (ashes that solidify
into a clump).
The most likely causes are:
•Restrictor needs
adjustment (see
“Restrictor
Adjustment” in the
installation section of
this manual)
•Poor pellet quality
•The door or glass has
an air leak
•The exhaust system
requires cleaning
Cleaning the Firepot
WARNING:
Make sure the heater
has fully cooled
(approximately 25
minutes) before
opening the door and
conducting service.
To clean the firepot, open
the door (see page 27) and
knock away any debris on
the firepot with a
screwdriver. If severely
clogged, remove the
firepot to gain better
access.
Bi-Weekly Maintenance (or every 10 bags of pellets)
Flyash Removal
This heater was designed to allow for easy flyash removal with the included tools. However, to ease
maintenance, several pellet stove owners have purchased vacuums specifically made to remove
flyash. Furthermore, some of these vacuums are heat-resistant to allow for flyash removal while it is still
warm. Do not use a standard vacuum on this appliance (except to clean the pellet dust out
of the hopper). Standard vacuums may spread the fine particles inside the flyash into the home and
are not heat-resistant (hot flyash may cause the internal portion of vacuums to ignite).
Clean the Hopper
Run the stove until the pellets run out. Open the hopper and remove the dust and debris near the
bottom of the hopper.
Clean the Heat Exchange Tubes
Use the included tool to move the
heat exchanger rod up and down.
WARNING:
The front edge of the
stove becomes very hot,
do not touch the area
below the handle.
NOTE: The tool hangs on
the back of the stove.
Keep the door closed so the
flyash does not enter the room.
Bi-Weekly Maintenance (or every 10 bags of pellets) - continued
Clean the Baffles
WARNING : Make sure the heater has fully cooled (approximately 25 minutes) before conducting service.
HINT :The more often you clean out flyash, the more efficient your heater will burn.
The baffles are found along the top of the firebox. The front edge has a slot that slides into a hook on
the top of the firebox. The back rests on the back refractory. To remove, slide them inwards, pull
them forward, and tilt them back to allow the accumulated flyash fall off into the firebox. Replace after
cleaning.
Push up on the front portion of the left
baffle and slide it to the right. Note how
the rear edge of the baffle rests on the
rear refractory.
Move the baffle forward and tilt the back down.
This allows any built-up flyash to fall off the top
of the baffle.
The right side baffle is removed
in the same fashion. Note how
the right side baffle is larger
than the left side baffle.
Bi-Weekly Maintenance (or every 10 bags of pellets) - continued
Sweep Ash Into Ashpan
WARNING : Make sure the heater has fully cooled (approximately 25 minutes) before conducting service.
Remove the two ashdump covers on the floor of the firebox using the included hook tool. Remove
the firepot and place it aside. Sweep accumulated flyash through the holes in the firebox floor into the
ashpan. Replace the covers and firepot after cleaning.
Use the included hook tool to remove the
ashdump covers (both side).
Lift the firepot out of the firebox.
Use the included brush to
sweep all flyash into the
ashpan.
Make sure to sweep flyash from
the firepot holder.
Bi-Weekly Maintenance (or every 10 bags of pellets) - continued
Check Ashpan, Dispose if necessary
WARNING : Make sure the heater has fully cooled (approximately 25 minutes) before conducting service.
WARNING : The ashpan must be in place while the heater is in use.
Lift up on the
ashlip and slide
the ashpan
forward.
Twist the ashpan
handle clockwise.
A handle is provided
on the ashpan to
remove the ashes.
Disposal of Ashes– Ashes should be placed in a metal container with a tight fitting lid. The closed
container of ashes should be placed on a noncombustible floor or on the ground, well
away from all combustible materials, pending final disposal. If the ashes are disposed of
by burial in soil or otherwise locally dispersed, they should be retained in the closed
container until all cinders have been thoroughly cooled.
Clean the Glass
Open the doors and clean the glass with a non-abrasive glass cleaner and rag.
The following section details extensive maintenance procedures. We strongly suggest
these items be carried out by a trained service technician, possibly by a service agreement
set up with your dealer.
WARNING:Disconnect the power cord and make sure the heater has fully cooled
prior to conducting service.
Soot and Flyash: Formation and Need for Removal – The products of combustion will
contain small particles of flyash. The flyash will collect in the exhaust venting system and restrict the
flow of the flue gases. Incomplete combustion, such as occurs during startup, shutdown, or incorrect
operation of the room heater will lead to some soot formation which will collect in the exhaust venting
system. The exhaust venting system should be inspected at least once every year to determine if
cleaning is necessary.
Clean the Vertical Exhaust Duct
Remove the baffles at the top of the firebox (see page 31). Remove the firepot and ashdump covers
(see page 32). Remove the side and back refractory (see the pictures below).
Using the included latch tool, remove the two duct covers on the inside of the firebox (see the
pictures below)..
Yearly Maintenance (or every two tons) - continued
Remove the button plugs at the top of the firebox (both sides). Once removed, use the bottle brush
to dislodge any flyash from the exhaust channel behind the button plug.
Use the
bottle brush
to clean this
channel.
Button Plug
Use the included bottle brush to remove accumulated flyash from the vertical exhaust channels (both
sides). You may need to bend the bottle brush to allow it to access this area. Remove accumulated
flyash from the horizontal exhaust channels along the perimeter of the firebox and leading to the
exhaust blower. Sweep the flyash out of the exahust channels and into the ashpan.
Vertical Exhaust Channel (behind the
firebox walls – accessed from below).
HINT: You can remove dry flyash from the
vertical exhaust channels by “tapping” on
the walls (be careful to prevent flyash from
flying into the air).
Yearly Maintenance (or every two tons) - continued
Clean the Exhaust Blower
The exhaust blower cover is held in place with 4 screws.
Remove the
side cover.
Remove the cover plate on the exhaust blower. Clean the area inside the blower, removing all flyash.
Remove these 3 nuts to
expose the exhaust blower.
Use the bottle brush to disoldge any
flyash near the exahust blower and in the
horizontal exhaust channel. Take care
to not damage the impeller on the
exhaust blower.
Yearly Maintenance (or every two tons) - continued
Clean the Convection Blower
Remove all dust and debris from the convection blower. Take care to prevent damage to the
convection blower impellers.
Clean the Vent
Make sure the cap is free of debris
(especially if it has a screen that could
become blocked).
Check the vent sections for creosote
accumulation (indicating a poorly burning
stove). Accumulation over 1/4” must be
removed.
Flyash will deposit along
sections that are horizontal.
On vertically vented systems, the dirtiest portion
is often the point where the vent turns upwards
(i.e. the "Tee"). Fortunately, the "Tee" has a builtin clean-out cover. Place a container under the
“Tee”, disconnect the cover and remove all flyash.
While open, use a flashlight to look up the vent to
check for build-up.
Warning:Whenever any portion of the pellet vent is disconnected, the joints must be sealed with
RTV 500° F. silicone sealant.
Adjusting the Door Hinge and Latch
The door latch should pull the door against the face of the stove (but not so tight as to not allow full
handle rotation). To adjust the door latch, adjust the position of the striker plate that attaches to the
front plate of the stove.
Check for Air Leaks Around the Door, Glass, and Ashpan
!Air leaks into the firebox will decrease the stove's performance greatly, leading to excessive
sooting, inefficient burning, and perhaps a malfunction.
•Inspect the door gasket to make sure it is fully attached. Use stove gasket cement to re-attach if
necessary. If the door gasket is worn or flattened, replace.
•If the glass is cracked, replace. The glass is held in place by glass clips. See the illustration below
for details.
•Remove the ashpan and inspect the gasket around the perimeter of the ashpan. Re-attach, or
1Door, Left12Door, Right1
3Door Gasket14Gasket Cement1
5Glass Gasket16Glass2
7Glass Clip w Screws, Gasket48Door Hinge w Pins4
9Left Door Handle w Hardware110Right Door Handle w Hardware1
Replacement Parts
DescriptionPart #DescriptionPart #
ASHPAN ASSY - COMPLETE - SERVICE PART250-00160GROMMET, IGNITOR WIRE - LG P/S - BLACK RUBBER100-02811
AUGER DRIVE COLLAR, 1997 & UP - LARGE/SMALL PEL STOVE/INS91002021GSKT, CLEAN-OUT CVR, AST/LG PI - 3.250 x 2.750100-03235
AUGER FLIGHT INSPECTION COVER - 16 GA EG - 6.812 x 4.674210-02702GSKT, COMB BLOWER (BODY), LRG - 10.505" x 7.782" x 1/8"100-03206
AUGER FLIGHT, 2000+ LRG PEL - - 2" PITCH91002013GSKT, COMB BLOWER(MOTOR), LRG - 7.000" dia100-03231
AUGER MOTOR, ALL PS/PI EXCEPT - 93-96 PELLET INSERT (93-0194)90-0191GSKT, EXHAUST PLATE - LG PEL# - 4.250" x 4.250"100-03230
BLOWER, COMB, PELLET - LARGE - 2000 & UP93005535HOSE NIPPLE, BARBED (DRAFT)100-04307
BLOWER, CONV, P2-8/11-15/G1-2 - 93-95BV, 91-96PS/PI, 00 LRG PS98900755IGNITER, LG PS/PI - 2000 & UP - 250 WATT ELEMENT250-00243
BRUSH, BROOM STYLE # - REPLACES 93005530 & 93005531100-04301OIL PAN, COMB BLOWER - LG PEL - 20 GA ALZ - 5.414 x 1.881210-03216
BURN POT, LG PS/PI-CORN & PEL - LRG- PS/PI ONLY - SERVICE PART250-00128POWER CORD, PS/PI 1997 & UP # - 16 ga AWG w/RING & FML CNCTRS 93005015
CNTRL BRD, ALL PEL 1997 & UP# - LARGE OR SMALL PS & PI250-00011SHL, ASH DRAWER - ARBOR - CAST IRON - SERVICE PART250-00159
CORD RESTRAINER100-00112SNAP-DISC - 120deg CERAMIC # - NORMALLY OPEN100-00232
DR STRIKER PLATEw/SCRWS - SERVICE PART250-00143SNAP-DISC - 120deg NO # - NORMALLY OPEN100-00231
DRAFT (FLOW) SWITCH # - ALL PS/PI90-0791SNAP-DISC - 200deg NC # - NORMALLY CLOSED100-00233
DRAFT FLOW TUBING, ALL PS/PI - ALL PELLET FS & INSERTS99300164THERMOSTAT, PELLET100-00250
FACE HINGE LEAF - SERVICE PART250-00227TOOL, GLASS LATCH/RESTRICT0R/ - SCRAPER100-02302
FUSE - 5AMP CONTROL BOARD# - NEW DIAGNOSTIC BOARD 2006'250-00081WIRE HRNS, PEL, JUMPER, LRG - - PELLET100-00390
FUSE HOLDER (IN-LINE)100-00210WIRE HRNS, PEL, PS/PI '2005+ - REPLACES OLD HARNESS 100-00393250-00017
FUSE, 5AMP, 5 - FOR INLINE # - FUSE ASSEMBLY - 93 & UP PEL93-0695WIRE HRNS, THERMOSTAT (20')100-00400
FUSE, 6AMP, 5 - CONTROL BOARD - 1997 TO 2005' PS & PI93005019
GLASS - ARBOR WOOD - 11.062 x 8.437 SERVICE PART250-00142
GLASS RPLCMNT SCRW PAK- ARBOR - 8- STANDARD & 8- OVERSIZE250-00179
To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed warranty card and mail it within ten (10) days of the appliance
purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase as follows:
Check with your dealer in advance for any costs to you when arranging a warranty call.
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.
Warranted against breakage, cracking, or burn through
Door Assembly:
Door Frame, Latch Assembly, Glass Retainers
Auger Assembly
Auger Flight, Auger Tube, Auger Bushings
Door Assembly:
Door Frame, Latch Assembly, Glass Retainers
Accessories
Ceramic Log with Log Shelf, Remote
Re-Installation Allowance
In cases where heater must be removed from home for repairs, a
partial cost of re-installation is covered (pre-authorization required)
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at factory
is covered.
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at
factory is covered.
CONDITIONS & EXCLUSIONS
1.This new appliance must be installed by a qualified installer. It must be installed, operated, and maintained at all times in accordance with the instructions in
the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2.This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized Travis dealer.
3.Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered
under warranty.
4.The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the
installation of this product. If in doubt as to the extent of this warranty, contact your authorized Travis retailer before installation.
5.Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills
or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6.This Warranty is void if:
a.The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b.The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c.Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited
7.Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation,
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, chipped or cracked
9. Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items, or other external sources left on the gold or nickel from the use of cleaners
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Travis appliance without the
12. Any statement or representation of Travis products and their performance contained in Travis advertising, packaging literature, or printed material is not part of
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial
14. No dealer, distributor, or similar person has the authority to represent or warrant Travis products beyond the terms contained within this warranty. TRAVIS
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
17. This 7 year warranty is the only warranty supplied by Travis Industries, Inc., the manufacturer of the appliance. All other warranties, whether express or
to, improper chimney/venting installation.
alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in
transit, alteration, or act of God.
firebrick, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, or the use of fuel other than that for which
the unit is configured.
other than denatured alcohol is not covered in this warranty.
consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
this 7 year warranty.
purposes, it is excluded from this warranty.
INDUSTRIES, INC. assumes no liability for such warranties or representations.
implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the warranties set forth herein.
IF WARRANTY SERVICE IS NEEDED:
1.If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your Travis dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date, and the
model name and serial number.
2.Travis Industries has the option of either repairing or replacing the defective component.
3.If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the
appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges prepaid,
to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your appliance if it is found to be defective in material or workmanship within the
time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC., to your regional
distributor, or dealership.
4.Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary from store to
store.