A few simple steps to ensure
perfect water, every time.
Use and Care Guide
MODELS: A4BLWTRCLR
Registration
Please visit the website below to register your new water cooler within the first
30 days of purchase. Registration within the first 30 days will activate your one
year warranty.
www.avalonh2o.com/register-my-avalon-cooler
Please keep your model number, order number and purchase date
for future support. You can reach us at 1-800-256-0695.
Model Number
Order Number
Purchase Date
Conforms to NSF/ANSI 372
Contents
About Your Water Cooler
Meet Your Avalon Product
Part Names
Indicator Lights
Tech Specs
Getting Started
Unpacking your Avalon Water Cooler
Install Water Bottle
Install/Remove Drip Tray
Powering the Dispenser
Activate Heating and Cooling
User Guide and Maintenance
Dispensing Water
Changing the Bottle
1
2-3
4
5
7
8-9
10
11
12
14
15-16
Cleaning
Rinsing, Cleaning, and Draining
Cleaning
Troubleshooting
Safety
18-20
21-22
24-25
27-28
Meet Your Avalon Product
About Your Water Cooler
Child Safety Feature
Ensures safe hot water
flows for the entire family
Attractive Design
Attractive stainless
steel design with 3
water spouts
Energy Star Approved
Saves the environment
and your wallet
Custom Temperature
Piping hot,
room temperature
or crisp cold water
Built-in Nightlight
Makes late night
water trips a breeze
Bottom Loading
No more lifting,
flipping or spills
UL Listed
We design & manufacture
with your safety in mind
Empty Bottle Indicator
Notifies you when
your bottle is empty
1
About Your Water Cooler
Part Names
1. Power Indicator Light
6. Child
Safety Lock
5. Hot Water
Push Button
10. Hot Water Spout
11. Room Temp Spout
14. Drip Tray
3. Cooling Indicator Light
4. Empty Bottle Indicator Light
2. Heating Indicator Light
7. Room Temperature
Water Push Button
8. Cold Water
Push Button
9. Panel
12. Cold Water Spout
13. Nightlight
2
Part Names
15. Nightlight Switch
About Your Water Cooler
16. Cooling Switch
17. Heating Switch
18. Power Cord
19. Drain Outlet
20. Condenser
3
About Your Water Cooler
Indicator Lights
Power Indicator Light
This light will remain on as long as the water cooler is plugged in to indicate that
the cooler is on.
Heating Indicator Light
This light will indicate when the water is heating. The light will remain on while the
water is heating and will turn o when it has reached the correct temperature of
185°F. As the water is dispensed the hot tank will refill and the water will heat. As
the water reheats this indicator light will turn on.
Cooling Indicator Light
This light will indicate when the water is cooling. The light will remain on while the
water is cooling and will turn o when it has reach the correct temperature of 47°F.
As the water is dispensed the cold tank will refill and the water will cool. As the
water cools this indicator light will turn on.
Empty Bottle Indicator Light
This light will indicate that the bottle below is empty and will need to be replaced.
This red light will begin to blink to alert you of the empty bottle.
4
Tech Specs
About Your Water Cooler
Model
Hot/Cold/Room Temp Output
Hot Water Capacity
Hot Tank Volume
Cold Water Capacity
Cold Tank Volume
Product Size
Packing Size
Net Weight/Gross Weight
Voltage/Frequency
Cooling Method
Heating Method
Heating Watts / Cooling Watts
Power Consumption
A4BLWTRCLR
1.2L/min / 1.2L/min / 1.0L/min
4 L/H ( ≥ 185°F)
1.16 Liters
2.5 L/H ( ≤ 47°F)
3.6 Liters
13”(L)x12”(W)x41”(H)
16”(L)x15”(W)x45”(H)
36.15 lb /46.5 lb
115 V 60Hz
Compressor
Internal Element
420W / 100 W
520 W
5
Getting Started
6
Unpacking Your Avalon Water Cooler
The unit has been cleaned prior to departing from the factory. To remove any
dust and debris that may collect during shipping we recommend cleaning the
unit prior to installation. For cleaning instructions, see pages 18-22.
Locating Dispenser
Do NOT plug in the power cord yet.
Place dispenser upright on a hard and level surface in a cool and shaded
location near a grounded wall outlet. Position the dispenser so there is about four
inches of clearance from the wall on the back and both sides.
Unpack the machine, open the cabinet to remove the drip tray, and install it by
inserting it into place at the top of the cabinet door, see page 10.
Getting Started
7
Getting Started
Installing the Water Bottle
1. Open the cabinet door.
2. Place the probe assembly on the probe hanger
3. Place a fresh bottle outside of the cabinet.
4. Remove the entire plastic cap from the top of bottle.
5. Clean the outside of the new bottle with a cloth.
8
Installing the Water Bottle
Getting Started
6. Place the probe into the bottle.
8. Push the head down until the
tube hits the bottom of bottle.
7. Slide the collar down until it clicks into
place. If you are using a 3 gallon bottle
rather than a 5 gallon bottle you can
adjust probe by pressing the two tabs
at the head of the probe and sliding the
collar down to the neck of the bottle.
head
head
collar
collar
9. Slide the bottle into cabinet
and close the door.
9
Getting Started
Installing and Removing the Drip Tray
No external drain is needed, the overflow will collect here. The red float will rise to
indicate when the drip tray needs to be emptied.
1. To install the drip tray, simply slide
it into the area at the top of the door
until it snaps into place.
3. Gently pull the drip tray toward
you to release it. Once it has been
released you can remove the drip
tray from the door of the cooler to
empty it.
2. To remove the drip tray, place your
fingers in the grid of the drip tray with
one hand and hold the door of the
cooler shut with the other.
10
Powering the Dispenser
Plug cord into a properly grounded wall outlet. At this time the pump will begin to
move water from the bottle to the hot and cold tanks. It will take up to 12 minutes to
fill the tanks for the first time. During this period the pump will run continuously. This
is normal.
Getting Started
11
Getting Started
Activate Heating and Cooling
Before turning on the heating (#17) or cooling (#16) switches, ensure water is already filling inside
the inner tanks by dispensing a drop of water from the hot (#10) and cold (#12) spouts.
To activate the cold water, push the cooling switch (#16) into the on (I) position by
pushing the top of the switch in. If you do not wish to have cold water you can leave
the switch in the o (O) positon.
To activate the hot water, push the heating switch (#17) into the on (I) position by pushing
the top of the switch in. If you do not wish to have hot water you can leave the switch
in the o (O) position.
Please allow 15 minutes for the hot water to be heated. During this time the heating indicator
light (#2) will be steady. The light will turn o when the heating process is complete. Please allow
1 hour for the cold water to be cooled. During this time the cooling indicator light (#3) will be
steady. The light will be turned o when the cooling process is complete. If any error occurs
in the heating or cooling process, the indicator light will blink.
12
User Guide and Maintenance
13
User Guide and Maintenance
Dispensing Water
Cold Water
Once you have turned the cooling switch (#16) into the on (I) position it will take initially
1 hour for the water to cool. During this time the cooling indicator light (#3) above the
cold water icon will be steady. During this time the compressor could run continuously.
This is normal. The light will be turned o when the cooling process is complete.
1. Position a bottle, glass, pitcher or cooking pot below the cold water spout (#12).
2. Depress the cold water push button (#8) downward to begin the flow of water.
3. Once the desired fill level is achieved release the cold water push button (#8).
Room Temperature Water
1. Position the bottle, glass, pitcher or cooking pot below the room temperature spout (#11).
2. Depress the room temperature water push button (#7) downward to begin the flow of
water.
3. Once the desired fill level is achieved release the push button (#7).
Hot Water
Once you have turned the heating switch (#17) into the on (I) position it will take
initially 15 – 20 minutes for the water to heat up. During this time the heating
indicator light (#2) above the hot water icon will be steady. The light will be
turned o when the heating process is complete.
1. Position a bottle, glass, pitcher or cooking pot below the hot water spout (#10).
2. Slide the red child safety lock (#6) to the left and depress the hot water push button
(#5) downward to begin the flow of water. You must hold the child safety lock (#6)
and push the button at the same time.
3. Once the desired fill level is achieved release the hot water push button (#5).
14
User Guide and Maintenance
Changing the Bottle
When the empty bottle indicator light (#4) is flashing red this is an alert that
your bottle is empty and will need to be replaced as soon as possible.
Notice: Do not dispense hot, room temperature or cold water if the light is flashing as
you could empty the tanks and cause the dispenser to overheat.
1. Open the cabinet door.
2. Slide the empty bottle out of the cabinet.
3. Remove the probe assembly from the empty
bottle. Place probe assembly on the probe hanger.
4. Set the empty bottle aside.
5. Place a fresh bottle outside of the cabinet. Remove the
entire plastic cap from the top of bottle. Clean the outside
of new bottle with cloth.
15
User Guide and Maintenance
Changing the Bottle
6. Place the probe into bottle. Slide the collar
down until it clicks in place. Push the head
down until tube hits the bottom of the bottle.
head
collar
8. Slide the bottle into cabinet
and close the door.
7. If you are using a 3 gallon bottle rather
than a 5 gallon bottle you can adjust probe
by pressing the two tabs at the head of the
probe and sliding the collar down to the
neck of the bottle.
head
collar
16
Cleaning
17
Cleaning
Rinsing, Cleaning, and Draining
To prolong the lifetime of the machine, it is recommended that the unit be cleaned
and sanitized manually about every six months.
To clean the outside of the unit
Use a disinfectant of your choice to wipe down the outside of the machine.
Disinfectant does not come with this unit. It can be purchased separately from
a local store.
To rinse the inside of the unit
The machine has been disinfected prior to departing from the factory. However, it
is recommended to rinse and drain the unit prior to installation.
1. Before cleaning, make sure that the cooling switch (#16) and heating switch (#17)
are in the o (O) position and unplug the machine.
2. Remove the two screws located on the back (at the top, in line with the switches) of
the cooler. Remove the top cover by lifting at an angle and pull o. Remove the white
cold water tank cover and the separator.
18
Rinsing, Cleaning, and Draining
Cleaning
3. Pour 0.6 gallons of clean water into the
cold tank. (The cold water tank is the open
cylinder that the white cover was removed
from).
4. Place a large bucket beneath the drain
outlet (#19) located on the back of the unit.
Remove the drain cover and allow the water
to drain from the unit. Water will start flowing
as soon as the drain cover is removed.
Caution: The dispenser will heat water to a temperature of approximately 185°F.
It can cause severe burns if not handled carefully. Please use caution while operating
and cleaning. Please allow ample time for any hot water inside the machine to cool
down before draining it.
19
Cleaning
Rinsing, Cleaning, and Draining
5. Once water is completely drained, reposition the drain cover, cold tank cover
and the top cover. Ensure that the pipes and wires are connected properly and
you may use the dispenser as normal.
20
Cleaning
To remove mineral deposits that may have built up inside the the cold tank, mix 4 L of
water with 200 g of citric acid crystals (not included) or cleaning solution of your choice.
1. Unscrew the top cover and lift o the cold tank lid.
Cleaning
2. Put the mixture into the machine's cold tank and make sure the water can flow
out of the hot water spout (#10).
21
Cleaning
Cleaning
3. Plug in the power cord and turn on (I)
the heating switch (#17). Allow the water
to heat for 15 minutes.
15 min 20 min
5. Drain the liquid from the drain outlet (#19),
then flush with water two or three times
by following the rinsing instructions above.
Only disassemble parts mentioned to avoid
damaging the machine.
4. Turn o (O) the heating switch
(#17) and allow the liquid mixture to
cool down for 20 minutes.
22
Troubleshooting
23
Troubleshooting
Troubleshooting
If you are having trouble with your water cooler please see the following
solutions. You can also view our trouble shooting videos at the website below.
Please feel free to contact us with any questions.
1-800-256-0695
support@avalonh2o.com
www.avalonh2o.com
24
Troubleshooting
Troubleshooting
Water is leaking in the unit
Please check to see that all of the connections are tight and there are no loose tubes
or connections.
Water not dispensing at a hot or cold temperature
This could be caused by an over consumption of water in a short period of time causing
the tanks to empty. Please allow 5 to 10 minutes for the water cooler tanks to refill. Allow
the proper time for the water to heat and cool.
This could be caused by an interruption in the power supply. Please ensure that the
power cord is connected to an outlet. Please make sure that the heating (#17) and
cooling (#16) switch are in the on position.
No water is dispensing from the spout
• Check to make sure that the bottle is not empty. If it is, please replace it with a new one.
• Make sure to completely depress the push button controls and the child safety lock is being slid
away from you and held in place while depressing the button.
Not pumping water after replacing the bottle
• Please make sure that the cabinet door is closed. The door must be closed for the water to pump.
Please unplug the water cooler and check all of the connections in the bottle cabinet. It is possible
that a connection became loose while moving the bottle. Even a slightly loose connection can
cause the cooler not to function properly.
Night light is not working
• Check to make sure the power cord is properly connected to a working outlet.
• Check to make sure the nightlight switch (#15) is in the on (I) position on the back of the dispenser.
Dispenser is very noisy
• Please make sure that the dispenser is positioned on a flat, level surface.
25
Safety
26
Safety
Safety
To reduce risk of injury and property damage, user must read this entire guide
before assembling, installing and operating the dispenser.
Failure to execute the instructions in this manual can cause personal injury or
property damage.
This product dispenses water at very high temperatures. Failure to use this properly can
cause personal injury.
When operating this dispenser, always exercise basic safety precautions, including the
following:
• Prior to use, this dispenser much be properly assembles and installed in
• accordance with this manual.
• This dispenser is intended for water dispensing only. Do NOT use other liquids. Do NOT
use for other purposes. Never use any other liquid in the dispenser other than known
microbiologically safe tap water.
• For indoor use only. Keep water dispenser in a dry place away from direct sunlight. Do
NOT use outdoors.
• Install and use only on a hard, flat and level surface.
• Do NOT place dispenser in an enclosed space or cabinet.
• Do NOT operate the dispenser in the presence of explosive fumes.
• Position back of dispenser no closer than 20 cm from wall and permit free airflow
between wall and dispenser. There must be at least 20 cm clearance on the sides of the
dispenser to permit airflow.
• Use only properly grounded outlets.
• Do not use and extension cord with your water dispenser.
• Always grasp plug and pull straight out from outlet. Never unplug by pulling on power
cord.
• To protect against electric shock, do NOT immerse cord, plug or any other part of the
dispenser in water or other liquid.
27
Safety
Safety
• Ensure dispenser is unplugged prior to cleaning.
• Never allow children to dispense hot water without proper and direct supervision.
Unplug unit to prevent unsupervised use by children.
• Service should be performed only by a certified technician.
• Warning: Do not damage the refrigerant circuit.
• This appliance can be used my children aged from 8 years and above if they have
been given supervision or instruction concerning use of the appliance in a safe way
and if they understand the hazards involved. Cleaning and user maintenance shall not
be made by children unless they are older than 8 and supervised. Keep the appliance
and its cord out of reach of children less than 8 years.
• Appliances can be used by persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
• This appliance is intended to be used in a household and similar applications such as:
kitchen area in shops, oces and other working environments, bed and breakfast type
environments, catering and similar non-retail applications.
• Do not store explosive substances such as aerosol cans with flammable propellant in
this appliance.
• If the supply cord is damaged, it must be replaced by a special cord assembly
available from the manufacturer or its service agent.
• Never turn the machine upside down or lean it more than 45°.
• Thermostat has been adjusted. There is no need to adjust it by yourself. When the
matching is below the freezing point and blocked by ice, the cooling switch should be
turned o for 4 hours before turning it on again to continue its operation.
• This machine should not be plugged back in until 3 minutes after it has been
unplugged.
28
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