A few simple steps to ensure
perfect water, every time.
Use and Care Guide
MODELS: A10-TL
Registration
Please visit the website below to register your new water cooler within the first
30 days of purchase. Registration within the first 30 days will activate your one
year warranty.
www.avalonh2o.com/register-my-avalon-cooler
Please keep your model number, order number and purchase date
for future support. You can reach us at 1-800-256-0695.
Model Number
Order Number
Purchase Date
Conforms to NSF/ANSI 372
Contents
About Your Water Cooler
Meet Your Avalon Product
Part Names
Indicator Lights
Tech Specs
Getting Started
Unpacking
Operation Instructions
Cleaning
Rinsing, Cleaning and Draining
Cleaning
Troubleshooting
Safety
1
2-3
4
5
7
9-10
12-14
15-16
18-19
21-22
Meet Your Avalon Product
About Your Water Cooler
Attractive Design
Attractive stainless
steel design with 3
water spouts
We design
& manufacture
with your safety
in mind
Custom Temperature
Piping hot,
room temperature
or crisp cold water
Energy Star ApprovedUL Listed Child Safety Feature
Saves the
environment
& your wallet
Top Loading
Suitable for 3 or
5 gallon bottles
Ensures safe hot
water flow for the
entire family
1
About Your Water Cooler
Part Names
1. Power Indicator Light
4. Hot Water
Push Button
5. Child Safety Lock
9. Hot Water Spout
10. Room Temp Spout
3. Cooling Indicator Light
2. Heating Indicator Light
6. Room Temperature
Water Push Button
7. Cold Water
Push Button
8. Bottle Supporter
11. Cold Water Spout
12. Drip Tray
2
Part Names
About Your Water Cooler
13. Cooling Switch
14. Heating Switch
15. Power Cord
16. Condenser
17. Drain Outlet
3
About Your Water Cooler
Indicator Lights
Power Indicator Light
This light will remain on as long as the water cooler is plugged in to indicate that
the cooler is on.
Heating Indicator Light
This light will indicate when the water is heating. The light will remain on while the
water is heating and will turn o when it has reached the correct temperature of
185°F. As the water is dispensed the hot tank will refill and the water will heat. As
the water reheats this indicator light will turn on.
Cooling Indicator Light
This light will indicate when the water is cooling. The light will remain on while the
water is cooling and will turn o when it has reach the correct temperature of 47°F.
As the water is dispensed the cold tank will refill and the water will cool. As the
water cools this indicator light will turn on.
4
Tech Specs
About Your Water Cooler
Model
Hot/Cold/Room Temp Output
Hot Water Capacity
Hot Tank Volume
Cold Water Capacity
Cold Tank Volume
Product Size
Packing Size
Net Weight/Gross Weight
Voltage/Frequency
Cooling Method
Heating Method
Heating Watts / Cooling Watts
Power Consumption
A10-TL
1.2L/min / 1.2L/min /1.0L/min
4 L/H ( ≥ 185°F)
1.02 Liters
2 L/H ( ≤ 47°F)
3 Liters
13”(L)x12”(W)x40”(H)
16”(L)x15”(W)x42.5”(H)
34.17 lb /38.58 lb
115 V 60Hz
Compressor
Internal Element
420W / 100 W
520 W
5
Getting Started
6
Unpacking Your Avalon Water Cooler
The unit has been cleaned prior to departing from the factory. To remove any
dust and debris that may collect during shipping we recommend cleaning the
unit prior to installation. For cleaning instructions see pages 12-16.
Locating Dispenser
Do NOT plug in the power cord yet.
Place dispenser upright on a hard and level surface in a cool and shaded
location near a grounded wall outlet. Position the dispenser so there is about four
inches of clearance from the wall on the back and both sides.
Getting Started
7
Getting Started
Operation Instructions
Do not plug in the machine or turn on the heating (#14) and cooling (#13) switches until
water has begun to dispense from the cold (#5) and hot (#8) water spout.
1. Remove any label or sticker from
the mouth of the bottle.
2. Vertically insert the bottle into the
bottle supporter (#1) on the top of
the machine. The bottle supporter
has a built-in puncturing rod to allow
you to use spill proof caps without
opening the plastic bottle seals.
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Operation Instructions
Getting Started
3. Depress the hot (#4) cold (#7) and
the room temperature (#6) water push
button to dispense water from each
spout. To dispense the hot water, slide
the red child safety lock (#5) to the left
and depress the hot water push
button (#4) downward to begin the
flow of water. You must slide the child
safety lock (#5) and push the
button simultaneously.
4. Once water is dispensing from
both spouts insert the power plug
into a power socket. Turn on (I) the
heating switch (#14) and the cooling
switch (#13). (If you do not wish to
have hot water please leave the
heating switch (#14) in the o (O)
position. If you do not wish to have
cold water please leave the cooling
switch (#13) in the o (O) position.
9
Getting Started
Operation Instructions
5. Once the switches are in the on (I) position
the heating indicator light (#2) and the
cooling indicator light (#3) will turn on. It will
take about 15 – 20 minutes for the hot water
to heat to the appropriate temperature. It will
take about 1 hour for the cold water to cool
to the appropriate temperature.
1 hr
15-20
min
HotCold
7. To replace the bottle vertically, pull out
the empty bottle with two hands. Using
two hands place the new bottle of water
vertically into the bottle supporter (#8).
6. When the water has reached the
appropriate temperatures for hot and
cold the indicator lights will turn o
and the water is ready for use. The
indicator lights will turn back on
automatically when the machine
needs to reheat or cool again.
10
Cleaning
11
Cleaning
Rinsing, Cleaning, and Draining
To prolong the lifetime of the machine, it is recommended that the unit be cleaned
and sanitized manually about every six months.
To clean the outside of the unit
Use a disinfectant of your choice to wipe down the outside of the machine.
Disinfectant does not come with this unit. It can be purchased separately from
a local store.
To rinse the inside of the unit
The machine has been disinfected prior to departing from the factory. However, it
is recommended to rinse and drain the unit prior to installation.
1. Before cleaning, make sure that the
cooling switch (#13) and heating switch
(#14) are in the o (O) position and
unplug the machine.
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2. Once the machine is o, pour
water into the top of the unit
where the bottle would be placed.
Rinsing, Cleaning, and Draining
Cleaning
3. Dispense about 2 liters of
water from the unit into a bucket
by pressing dispense buttons for
each temperature.
4. Place a large bucket beneath the
drain outlet (#17) located on the back
of the unit. Remove the drain cover and
plug and allow the water to drain from
the unit. Water will start flowing as
soon as the drain cover is removed.
Caution: The dispenser will heat water to a temperature of approximately 185°F.
It can cause severe burns if not handled carefully. Please use caution while
operating and cleaning.
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Cleaning
Rinsing, Cleaning, and Draining
5. Remove any remaining water in
the tanks by dispensing water from
the hot (#5) and cold (#9) water
spouts into a bucket.
6. After draining is complete,
replace the drain cover and
plug and use the machine
as normal.
14
Cleaning
Cleaning
To remove mineral deposits that may have built up inside the the cold tank, mix 4 L of
water with 200 g of citric acid crystals (not included) or a cleaning solution of your choice.
1. Twist or lift o the bottle
supporter (#8).
2. Put the mixture into the machine's cold
tank and make sure the water can flow
out of the hot water spout (#9).
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Cleaning
Cleaning
3. Plug in the power cord and turn on
(I) the heating switch (#14). Allow the
water to heat for 15 minutes.
15 min
5. Drain the liquid from the drain outlet (#17),
then flush with water two or three times
by following the rinsing instructions above.
Only disassemble parts mentioned to avoid
damaging the machine.
4. Turn o (O) the heating switch
(#14) and allow the liquid mixture to
cool down for 20 minutes.
20 min
16
Troubleshooting
17
Troubleshooting
Troubleshooting
If you are having trouble with your water cooler please see the following
solutions. You can also view our trouble shooting videos at the website below.
Please feel free to contact us with any questions.
1-800-256-0695
support@avalonh2o.com
www.avalonh2o.com
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Troubleshooting
Troubleshooting
Water not dispensing at a hot or cold temperature
This could be caused by an over consumption of water in a short period of time causing
the tanks to empty. Please allow 5 to 10 minutes for the water cooler tanks to refill. Allow
the proper time for the water to heat and cool.
This could be caused by an interruption in the power supply. Please ensure that the
power cord is connected to an outlet. Please make sure that the heating (#14) and
cooling (#13) switches are in the on (I) position.
No water dispensing from spouts
This could be caused by the water bottle being empty. Please replace the bottle and
allow 5-10 minutes for the water cooler tanks to fill up. Allow the proper time for the
water to heat and cool.
This could be the result of the bottle supporter (#8) being blocked. Please lift the
bottle from the bottle supporter with two hands. Check to ensure that the seal or
possible paper from the bottle is not causing a blockage. Install the bottle again.
Water is leaking from the bottle supporter (#8)
This could be the cause of a broken bottle. Please check to make sure that the bottle
is not broken and if so please replace it.
This could also be caused by a misaligned seal. Using two hands please remove the
bottle. Please remove the bottle supporter (#8) and ensure that the seal is aligned
correctly around the edge.
Noisy operation
This could be caused by the machine not sitting flat. Please make sure
that the machine is placed on a placid and solid surface.
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Safety
20
Safety
Safety
To reduce risk of injury and property damage, user must read this entire guide
before assembling, installing and operating the dispenser.
Failure to execute the instructions in this manual can cause personal injury or
property damage.
This product dispenses water at very high temperatures. Failure to use this properly can
cause personal injury.
When operating this dispenser, always exercise basic safety precautions, including the
following:
• Prior to use, this dispenser much be properly assembles and installed in
• accordance with this manual.
• This dispenser is intended for water dispensing only. Do NOT use other liquids. Do NOT
use for other purposes. Never use any other liquid in the dispenser other than known
microbiologically safe tap water.
• For indoor use only. Keep water dispenser in a dry place away from direct sunlight. Do
NOT use outdoors.
• Install and use only on a hard, flat and level surface.
• Do NOT place dispenser in an enclosed space or cabinet.
• Do NOT operate the dispenser in the presence of explosive fumes.
• Position back of dispenser no closer than 20 cm from wall and permit free airflow
between wall and dispenser. There must be at least 20 cm clearance on the sides of the
dispenser to permit airflow.
• Use only properly grounded outlets.
• Do not use and extension cord with your water dispenser.
• Always grasp plug and pull straight out from outlet. Never unplug by pulling on power
cord.
• To protect against electric shock, do NOT immerse cord, plug or any other part of the
dispenser in water or other liquid.
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Safety
Safety
• Ensure dispenser is unplugged prior to cleaning.
• Never allow children to dispense hot water without proper and direct supervision.
Unplug unit to prevent unsupervised use by children.
• Service should be performed only by a certified technician.
• Warning: Do not damage the refrigerant circuit.
• This appliance can be used my children aged from 8 years and above if they have
been given supervision or instruction concerning use of the appliance in a safe way
and if they understand the hazards involved. Cleaning and user maintenance shall not
be made by children unless they are older than 8 and supervised. Keep the appliance
and its cord out of reach of children less than 8 years.
• Appliances can be used by persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
• This appliance is intended to be used in a household and similar applications such as:
kitchen area in shops, oces and other working environments, bed and breakfast type
environments, catering and similar non-retail applications.
• Do not store explosive substances such as aerosol cans with flammable propellant in
this appliance.
• If the supply cord is damaged, it must be replaced by a special cord assembly
available from the manufacturer or its service agent.
• Never turn the machine upside down or lean it more than 45°.
• Thermostat has been adjusted. There is no need to adjust it by yourself. When the
matching is below the freezing point and blocked by ice, the cooling switch should be
turned o for 4 hours before turning it on again to continue its operation.
• This machine should not be plugged back in until 3 minutes after it has been
unplugged.
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