WARNING:If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
-Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
-Ins tallation and service must be performed by a qualified installer, service agenc y or the gas
su pplier.
This appliance may be installed as an OEM installation in a manufactured (mobile) home and
must be installed in accordance with the manufacturer’s instructions and the manufactured home
construction and safety standard, Title 24 CFR, Part 3280.
This appliance is only for use with the type(s) of gas indicated on the rating plate. A
conversion kit is supplied with the appliance.
Hi deaw ay Firepl ace Manu al
Installer: After installation give this manual to the home-
owner and explain operation of this fireplace.
$10.00 Copyright 2004, T.I.Part # 100-01148
4040528
10850 117th Place N.E. Kirkland, WA 98033
2Introduction
Introduction
We welcome you as a new owner of a Hideaway gas fireplace. In purchasing a Hideaway you have
joined the growing ranks of concerned individuals whose selection of an energy system reflects both
a concern for the environment and aesthetics. The Hideaway is one of the finest home heaters the
world over. This manual will explain the installation, operation, and maintenance of this fireplace.
Please familiarize yourself with the Owner's Manual before operating your heater and save the manual
for future reference. Included are helpful hints and suggestions that will make the operation and
maintenance of your new fireplace an easier and more enjoyable experience. We offer our continual
support and guidance to help you achieve the maximum benefit and enjoyment from your heater.
Important Information
No other Hideaway gas fireplace has the same serial
number as yours. The serial number is below and to
the left of the gas control valve.
This serial number will be needed in case you require
service of any type.
Model: 2003 Hideaway Fireplace
Serial Number:
Purchase Date:
Purchased From:
Mail your Warranty Card
Today, and Save Your Bill of
Sale.
To receive full warranty coverage,
you will need to show evidence of
the date you purchased your
heater. Do not mail your Bill of
Sale to us.
We suggest that you attach your
Bill of Sale to this page so that you
will have all the information you
need in one place should the need
for service or information occur.
Travis Industries4021122100-01143
Table of Contents3
Introduction
Introduction & Important Information................2
* Do not light any appliance
* Extinguish any open flame
* Do not touch any electrical switch or plug or unplug anything
* Open windows and vacate building
* Call gas supplier from neighbor's house, if not reached, call fire
department
•This unit must be installed by a qualified installer to prevent the possibility of an
explosion. Your dealer will know the requirements in your area and can inform you of
those people considered qualified. The room heater should be inspected and
cleaned before use and at least annually by a qualified service person. More frequent
cleaning may be required due to excessive lint from carpeting, bedding material, etc.
•The instructions in this manual must be strictly adhered to. Do not use makeshift
methods or compromise in the installation. Improper installation will void the warranty
and safety listing.
Ok
Look for this label:
For LPG only | Pout 11” W.C.
If the label is present, the
heater is equipped for LP
(propane). If the label is
absent, the heater is equipped
for NG (natural gas).
•Contact your local building
officials to obtain a permit
and information on any
installation restrictions or
inspection requirements in
your area. Notify your
insurance company of this
heater as well.
•It is imperative that control
compartments, screens, or
circulating air passageways
of the heater be kept clean
and free of obstructions.
These areas provide the air
necessary for safe
operation.
•This heater is either approved for natural
gas (NG) or for propane (LP). Burning the
incorrect fuel will void the warranty and
safety listing and may cause an extreme
safety hazard. Direct questions about the
type of fuel used to your dealer. Check
the label and flame adjust knob on the
gas control valve.
• If the flame becomes sooty,
dark orange in color, or
extremely tall, do not
operate the heater. Call
your dealer and arrange for
proper servicing.
• Do not operate the heater if
it is not operating properly in
any fashion or if you are
uncertain. Call your dealer
for a full explanation of your
?
heater and what to expect.
•Do not store or use gasoline
or other flammable liquids in
the vicinity of this heater.
Gas
Travis Industries4030612100-01148
• Do not operate if any portion
of the heater was
submerged in water or if any
corrosion occurs.
Immediately call a qualified
service technician to inspect
the appliance and to replace
any part of the control
system and any gas control
Safety Precautions5
•Do not place clothing or
other flammable items on or
near the heater. Because
this heater can be controlled
by a thermostat there is a
possibility of the heater
turning on and igniting any
items placed on or near it.
•The viewing glass should be
opened only for lighting the
pilot or conducting service.
Do not operate with cracked,
broken, or removed glass.
•Any safety screen or guard
removed for servicing must
be replaced prior to
operating the heater.
•Operate the heater
according to the instructions
included in this manual.
•If the main burners do not
start correctly turn the gas
off at the gas control valve
and call your dealer for
service.
• Light the heater using the
built-in piezo igniter. Do not
use matches or any other
external device to light your
heater.
• Never remove, replace,
modify or substitute any part
of the heater unless
instructions are given in this
manual. All other work must
be done by a trained
technician. Don't modify or
replace orifices.
• Allow the heater to cool
before carrying out any
maintenance or cleaning.
• The pilot flame must contact
the thermopile and
thermocouple (see the
illustration to the left). If it
does not, turn the gas
control valve to "OFF" and
call your dealer.
•This unit is not for use with
solid fuel
•Do not place anything inside
the firebox (except the
included fiber logs).
•If the fiber logs become
damaged, replace with
Travis Industries log set.
•Do not touch the hot
surfaces of the heater.
Educate all children of the
danger of a hightemperature heater. Young
children should be
supervised when they are in
the same room as the
heater.
•Instruct everyone in the
house how to shut gas off to
the appliance and at the gas
main shutoff valve. The gas
main shutoff valve is usually
next to the gas meter or
propane tank and requires a
wrench to shut off.
This
Manual
36"
• Do not throw this manual
away. This manual has
important operating and
maintenance instructions
that you will need at a later
time. Always follow the
instructions in this manual.
• Keep all furniture or other
combustible items at least
36" away from the front of
the fireplace (this includes
drapes or doors that may
swing within 36" of the front
of the fireplace).
• Travis Industries, Inc.
grants no warranty,
implied or stated, for
the installation or
maintenance of your
heater, and assumes
no responsibility of any
consequential
damage(s).
Travis Industries4030612100-01148
6Features and Specifications
Features:
-Works During Power Outages (millivolt system)
-High Efficiency
-Optional Thermostat or Remote Control
-Realistic "Wood Fire" Look
-Quiet Blower for Effective Heat Distribution
-Convenient Operating Controls
-Variable-Rate Heat Output
-Low Maintenance
Heating Specifications:
Installation Options:
-Residential or Mobile Home
-Straight or Corner Placement
-Flush or Recessed Face
-Raised or Floor Hearth
-Internal or External Chase
-Horizontal or Vertical Vent
-Bedroom Approved
Natural GasPropane
Approximate Heating Capacity (in square feet)*Up to 650Up to 650
Maximum BTU Input Per Hour16,50016,500
Minimum BTU Output on Low10,5009,380
Steady State Efficiency** (with blowers on)Up to 77.2%Up to 74.5%
AFUE (Annual Fuel Utilization Efficiency)63 %60.7%
*Heating capacity will vary with floor plan, insulation, and outside temperature.
**Efficiency rating is a product thermal efficiency rating determined under continuous operation
independent of installed system.
17-5/8”*
13-5/8”*
4-7/8”*
6-5/8”
4-7/8”*
8”
External
Diameter
Face Dimensions
NOTE: a 1/2” clearance
is required to the sides,
rear, and top of the
fireplace.
35-7/8”
See “Gas Line
Requirements”
for Details on
the Gas Inlet
13-5/8”
15”
45°
5-7/8”
34-1/8”
20-1/8”
(includes
stand-offs)
* These dimensions are measured from the back
edge of the fireplace, measured at 45°.
35-1/2”
21-1/8”
The bottom of the face is
flush with the base of the
fireplace when installed.
Travis Industries4030612100-01148
Installation (for qualified installers only)7
Installation Warnings:
•Failure to follow all of the requirements may result in property damage, bodily
injury, or even death.
•This heater must be installed by a qualified installer who has gone through a
training program for the installation of direct vent gas appliances.
•This appliance must be installed in accordance with all local codes, if any; if not,
follow ANSI Z223.1 and NFPA 54(88).
•In Manufactured or Mobile Homes must conform with Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a
standard is not applicable, the Standard for Manufactured Home Installations,
ANSI/NCSBCS A225.1. This appliance may be installed in Manufactured Housing
only after the home is site located.
•The fireplace is designed to operate on natural gas, or propane (LP).
•All exhaust gases must be vented outside the structure of the living-area.
Combustion air is drawn from outside the living-area structure.
•Notify your insurance company before hooking up this fireplace.
•The requirements listed below are divided into sections. All requirements must be
met simultaneously. The order of installation is not rigid – the qualified installer
should follow the procedure best suited for the installation.
Non-combustible facing
(see the section "Facing
Requirements")
See the section
"Electrical Connection"
Insulation or drywall must
not fill the 1/2" gap around
the sides of the fireplace.
Thermostat Wire
(either side)
Gas Line
(left side or beneath)
See the section
"Hearth Requirements"
Drywall
1" Min. Clearance from Face to Side Wall
Recommended Installation Procedure
1. Frame the opening for the fireplace. Make sure to allow for vent installation.
2. Tack a strip of the facing material (drywall, hardboard, dura-rock, etc.) on the frame on both sides of
the fireplace opening. NOTE: This strip will be removed after the fireplace is secured to the floor.
This facing thickness must represent the total thickness of the finished facing. FOR EXAMPLE: If
tile is to be used, include the thickness of the backboard, tile, and tile adhesive.
3. Insert the fireplace into the framing. Slide it back until the standoff flanges (the 1/4” flanges on the
stand-offs) contact the strip of facing material. Verify all clearances at this point.
4. Secure the fireplace to the floor by screwing or nailing through the nail-down plates (found on
both sides and back of the fireplace).
5. Complete the gas line installation.
6. Complete the electrical hook-up.
7. Complete the vent installation.
8. Install the hearth (if applicable).
9. Remove the strips of facing material. Install the facing.
10. Install the mantel (if applicable).
Travis Industries
4030612 100-01148
Installation (for qualified installers only)9
Fireplace Placement Requirements
Minimum Framing Dimensions
The fireplace requires a 1/2" space between the fireplace and the framing members (or other
materials) along the sides and back of the fireplace. These stand-offs may contact the framing
members but no material may be placed between the stand-offs.
The fireplace enclosure must be a minimum
48" above the base of the fireplace. NOTE:
Do not build into the area above the
fireplace (except for the required framing
members).
HINT: We recommend installing the
shaded framing after the fireplace is in
place.
Thermostat or Remote
Control Wire (either side)
48" Min.
Firestop
(required)
36"
1/2" Clearance to the front, 0" to the sides, 1" below,
and 2" above the vent to combustibles.
If using an elbow directly off the fireplace,
the vent will be centered 41-3/4" above
the base of the fireplace.
HINT: we recommend reinforcing the
upper corners of the fireplace opening.
6"
1"
5"
Route the electrical line to a position
to the right rear of the fireplace.
WARNING: A cut-out for the gas line will be
required on the framing. See the dimensions
on page 6 and "Gas Line Connection" for
details.
15-1/2"
20-1/4"
•Fireplace must be installed on a level surface capable of supporting the fireplace and vent
•Fireplace must be placed directly on wood or non-combustible surface (not on linoleum or carpet)
•Due to the high temperature of the fireplace, it should be located out of traffic and away from furniture
and draperies.
•This heater may be placed in a bedroom. Please be aware of the large amount of heat this appliance
produces when determining a location.
Clearances
•When installed, walls in front of the fireplace must be a minimum 1" to the side of the faceplate.
•Fireplace must be placed so that no combustibles are within, or can swing within 36" of the front of the
fireplace (e.g. drapes, doors)
•Fireplace must be placed so the vents below and above the glass do not become blocked
Travis Industries4030612100-01148
10Installation (for qualified installers only)
Corner Installations
A typical 45° installation
uses the minimum framing
dimensions shown in the
illustration to the right
(NOTE: all clearances still
apply).
The recommended
dimensions shown to the
right allow additional
space, easing gas line
and electrical
connections.
Raised Fireplaces
22-1/4" Min.
24-7/8" Recommended
5-1/2" Min.
6-1/2" Recommended
Min. 1/2"
Clearance
1/2" Standoffs
NOTE: do not insert any material into
the 1/2" gap along the front of the
fireplace.
•The fireplace (and
hearth, if desired) may
be placed on a platform
designed to support the
fireplace (125 Lbs.) and
vent.
•The fireplace may not be
raised so as to place the
ceiling in front of the
fireplace within 57" of
the base of the fireplace.
Minimum
57"
Optional Hearth
Ceiling
Fireplace Enclosure
(min. 48")
Raised
Platform
Travis Industries
4030612100-01148
Installation (for qualified installers only)11
Gas Line Requirements
MASSACHUSETTS INSTALLATIONS - WARNING:
THIS PRODUCT MUST BE INSTALLED BY A LICENSED PLUYMBER OR GAS FITTER WHEN INSTALLED WITHIN THE
COMMONWEALTH OF MASSACHUSETTS.
OTHER MASSACHUSETTS CODE REQUIREMENTS:
1. Flexible connector must not be longer than 36 inches.
2. Shutoff valve must be a “T” handle gas cock.
3. Only direct vent sealed combustion products are approved for bedrooms or bathrooms.
4. Fireplace dampers must be removed or welded in the open position prior to the installation of a fireplace insert or gas log.
•The gas line must be installed in accordance with all local codes, if any; if not, follow ANSI 223.1 and the
requirements listed below.
•The fireplace and gas control valve must be disconnected from the gas supply piping during any pressure testing
of that system at test pressures in excess of 1/2 psig. For pressures under 1/2 psig, isolate the gas supply
piping by closing the manual shutoff valve.
•Leak test all gas line joints and the gas control valve prior to and after starting the fireplace.
Gas Line Location
•The gas inlet is located on the left side. It may be re-located to the base of the fireplace (see “Optional Gas Line
Location” on the following page).
Gas Line
The left side gas inlet is
located 2-3/4" above the
base of the fireplace.
The base mount gas
inlet is flush with the
base of the fireplace.
(1/2" M.P.T.)
1/2" F.P.T.
4"
1/2" F.P.T.
Gas Line (1/2" M.P.T.)
4-1/4"
8-1/4"
NOTE: a 3" diameter hole is required to provide
clearance for the gas inlet screws.
Fuel
•This fireplace is designed either for natural gas or for propane (but not for both). Check the sticker on the top of
the gas control valve to make sure the correct fuel is used.
Gas Line Connection
•Installation must be performed by a qualified installer, service agency or the gas supplier (In Massachusetts a
licensed plumber/gasfitter).
•If the pressure is not sufficient, make sure the piping used is large enough, the supply regulator is adequately
adjusted, and the total gas load for the residence does not exceed the amount supplied.
•The supply regulator (the regulator that attaches directly to the residence inlet or to the propane tank) should
supply gas at the suggested input pressure listed above. Contact the local gas supplier if the regulator is at an
improper pressure.
Standard Input Pressure
Travis Industries4030612100-01148
12Installation (for qualified installers only)
Optional Gas Line Location
a
Phillips
Screwdriver
Remove the two screws near the
gas inlet (save these screws).
HINT: remove the
control cover for
easier access.
Remove the cover plate on the bottom
b
of the fireplace (save these nuts).
5/16" Wrench
Position the gas inlet assembly over the hole in
c
the baseplate (do not secure at this time).
Position the cover plate over the gas inlet hole on
the left side of the fireplace and secure using the
nuts removed in step “b”.
Secure the gas inlet assembly using
d
the screws removed in step “a”.
Phillips
Screwdriver
Electrical Connection
•Make sure the household breaker is shut off prior to working on any electrical lines.
•The fireplace must be properly grounded in accordance with local codes (or ANSI/NFPA 70-1987)
•The electrical line must be 14 gauge, and supply 120 Volts at 60 Hz (2 Amps)
Electrical Line Location
Optional Location
Standard Location
The optional electrical inlet is flush
with the base of the fireplace.
Travis Industries
1-3/4"
7"
3-1/8"
NOTE: a 3-1/2" diameter hole is required to
provide clearance for the electrical inlet screws.
4030612100-01148
5-3/8"
Installation (for qualified installers only)13
Electrical Line Connection
Remove the cover
a
from the fireplace
junction box.
1/4" Nutdriver
b
Electrical
Connector
Insert the sheathed cable from the power source through
this cable clamp. Once the wires are attached, tighten
the clamp to secure the cable.
Standard
Screwdriver
WARNING: Make sure power is
off from the power lead before
conducting any wiring.
Attach the common (white), ground (exposed or green)
c
wires, and hot (black) wires from the power source to the
electrical connector (attached to the fireplace).
Optional Electrical Line Location
Remove the cover plate on the bottom of the
a
fireplace (save these nuts).
7/16" Wrench
Position the cover plate over the
c
electrical inlet hole on the right side
of the fireplace and secure using the
nuts removed in step “a”.
Replace the
cover removed
d
in step "a".
Remove the two screws securing the
b
electrical inlet (save these screws).
Position the electrical inlet assembly over the
d
hole in the baseplate of the fireplace and
secure using the screws removed in step “b”.
1/4" Nutdriver
Travis Industries4030612100-01148
5/16" Wrench
1/4" Nutdriver
14Installation (for qualified installers only)
Vent Requirements
•The gas appliance and vent system must be vented directly to the outside of the building, and never
be attached to a chimney serving a separate solid fuel or gas-burning appliance. Each direct vent gas
appliance must use it's own separate vent system.
Vent Clearances
•The vent must maintain the required clearance to combustible materials to prevent a fire (see
“Clearances” below). Do not fill air spaces with insulation.
Min. 2" Clearance Above
Min. 2" Clearance
Above the Vent
45° Sloping Vent
0" Clearance to the sides
after the first firestop.
1/2" Clearance to the
front of vent before the
first firestop.
Use a firestop when passing
through any wall (WARNING:
some firestops provide a 1"
clearance above the vent -- 2"
is required for this heater).
0" Clearance to the
side of vent after the
first firestop.
0" Clearance Below the Vent
after the first firestop.
Use a firestop whenever
passing through a
ceiling, enclosure or
floor penetration.
Altitude Considerations
This heater has been tested at altitudes ranging from sea level to 8,000 feet (2,400 M). In this testing we have
found that the heater, with its standard orifice, burns correctly with just an air shutter adjustment.
•Failure to adjust the air shutter properly may lead to improper combustion which can create a safety hazard.
Consult your dealer or installer if you suspect an improperly adjusted air shutter.
Approved Vent
•Use Model GS Direct Vent manufactured by Simpson Dura-Vent only . Follow the installation
instructions included with the vent. For the nearest Simpson Dura-Vent supplier, call (800) 835-4429.
•This fireplace accepts 8" diameter GS Direct Vent. Vent configurations with at least 12" of rise may
use 6-5/8" diameter GS Direct Vent (use the adapter - part # 98900165).
See "Approved Vent Configurations" for further details on vent.
•Always use the high-wind cap for the type of vent you are using.
Travis Industries
4030612100-01148
Installation (for qualified installers only)15
Vent Installation
•Slide the vent sections together and turn 1/4 turn until the sections lock in
place.
•Screws are not required to secure the vent. However, three screws may be
used to secure vent sections together if desired.
•High temperature sealant is recommended at the appliance starter section
connection (use high-temperature silicone or Mill-Pac®).
•If disassembly is required, at time of re-assembly check to see if the vent
creates a tight fit. If it does not, apply high temperature sealant to the joints of
the affected sections.
•Horizontal sections require a 1/4" rise every 12" of travel
•Horizontal sections require non-combustible support every three feet (e.g.: plumbing tape)
•In addition to the requirements below, follow the requirements provided with the vent.
Vertical Vent
Requirements
Use a roof flashing and
storm collar whenever
passing through the roof
Use a ceiling firestop whenever
passing through a ceiling (or
enclosure and at every floor
penetration.
Vertical Termination
(use the "High Wind Terminatin"
Combustible
Framing
0" Clearance on vertical
Sections to combustible
surfaces (after the first
firestop).
Horizontal Vent
Requirements
Use a firestop when passing through a wall. Make
sure there is a 2" clearance above the vent.
0" Clearance
Combustible
Surfaces
2" Min.
1" Min.
Travis Industries4030612100-01148
16Installation (for qualified installers only)
Approved Vent Configurations
Restrictor Position
•A vent restrictor is built
into the appliance to
adjust the flow rate of
exhaust gases. This
ensures proper
combustion for all vent
configurations.
Depending upon the vent
configuration, you may be
required to adjust the
restrictor position. The
charts for acceptable vent
configurations detail the
correct vent restrictor
position.
To Adjust the Restrictor:
1
Determine a restrictor position (see the charts
under "Approved Vent Configurations")
2
Remove the screw with a 1/4" magnetic nutdriver.
3
Rotate the adjustment plate until the correct index hole is
below the pivot point (the pivot point is slotted, use a slotted
screwdriver to turn the adjustment plate)
Rotate the adjustment
plate to change the
restrictor position.
Adjustment Plate
10
9
8
7
6
5
This restrictor is in Position #2.
NOTE:
Position #1 is the fully
open position
1/4" Magnetic
Nutdriver
Pivot Point
(slotted)
Index Holes
4
3
Screw
2
1
Measuring Vent
Lengths
Vent
Height
Vent
Horizontal
Run
Starter
Section
35-7/8"
Travis Industries
4030612100-01148
Installation (for qualified installers only)17
Vent Configurati ons wi th Vertic al Vent Termination
•The termination must fall within the shaded area shown in the chart. Use the indicated restrictor position.
•A maximum of 3 elbows may be used.
•8" or 6-5/8" diameter vent may be used.
Restrictor
Position # 6
NOTE:
Two 45° elbows
may be used.
40' (max)
30 feet
25 feet
20 feet
15 feet
0 feet
NOTE:
Restrictor positions are
based upon lab tests.
The ideal restrictor
position may vary
slightly, especially when
the termination is near a
demarkation line.
Restrictor
Position # 4
5 feet
Restrictor
Position # 1
10 feet
14' (max)
40' (max)
35 feet35 feet
30 feet
25 feet
20 feet
15 feet
NOTE:
One 45° or 90° elbow may
be used between horizontal
sections. Horizontal length
is caculated by adding each
horizontal run together.
NOTE:
Horizontal sections require a
1/4" rise every 12" of travel.
10 feet
6' (min)6' (min)
5 feet
0 feet
0 feet
Travis Industries4030612100-01148
5 feet
10 feet
5 feet
0 feet
10 feet
14' (max)
18Installation (for qualified installers only)
Horizontal Terminations
5. Use a single 90°
elbow (NOTE:
an additional 45°
elbow may be
used on the
horizontal run).
6. If using 6-5/8"
diameter vent, a
minimum 12"
vertical section is
required.
7. The termination
must fall within
the shaded area
shown in the
chart. Use the
indicated
restrictor
position.
0 feet
14 feet
(max)
10 feet
5 feet
5 feet
Restrictor
Position # 1
10 feet
14'
(max)
14 feet
(max)
10 feet
5 feet
0 feet
0 feet
0 feet
NOTE:
If using 6-5/8" diameter vent, a minimum 12" vertical section is required.
NOTE:
Horizontal sections require a 1/4" rise every 12" of travel.
NOTE:
Restrictor positions are based upon lab tests. The ideal restrictor position
5 feet
10 feet
(max)
14 feet
Travis Industries
4030612100-01148
Installation (for qualified installers only)19
Termination Requirements (see the illustration below)
NOTE : Measure all clearances from the nearest edge of the exhaust hood.
AMinimum 9" clearance from any door or window
Roof
Surface
BMinimum 12" above any grade, veranda, porch, deck or balcony
CMinimum 3-3/8" from outside corner walls
11” Min.
6” Min.
DMinimum 0" from inside corner walls
EMinimum 11" clearance below unventilated soffits or roof surfaces
FMinimum 18" clearance below a veranda, porch, deck or balcony (must have two open sides)
GMinimum 48" clearance from any adjacent building
HMinimum 84" clearance above any grade when adjacent to public walkways or driveways
NOTE: may not be used over a walkway or driveway shared by an adjacent building
IMinimum 48" clearance from any mechanical air supply inlet
JMinimum 36" clearance above and 48” below and to the sides of non-mechanical air supply inlet
KMinimum 36" from the area above the meter/regulator (vent outlet)
LMinimum 36" from the meter/regulator (vent outlet)
M Minimum 12” above the roof line (for vertical terminations)
NMinimum 24” horizontal clearance to any surface (such as an exterior wall) – for vertical terminations
Roof
Eaves
E
N
M
E
K
G
NOTE: Measure clearances to the nearest edge of the exhaust hood.
F
D
A
I
C
L
B
A
E
J
H
•Use the vinyl siding standoff (#950) when installing on an exterior with vinyl siding.
•Vent termination must not be located where it will become plugged by snow or other material.
•Venting termination shall not be recessed into a wall or siding.
•These clearances meet UMC-1994 code standards.
Travis Industries4030612100-01148
20Installation (for qualified installers only)
A
A
A
Hearth Requirements
Floor Mounted
Fireplaces
Do not build a hearth or other
item above the baseplate (this
area must remain clear for the
access door).
If installed in front of carpet or
other flooring, the fireplace must
be raised so the base of the unit is
above the carpet surface or
flooring material.
Raised
Fireplaces
WARNING:
A non-combustible hearth is not required. However, if
the heater is installed next to the floor, we recommend
a hearth to protect the flooring surface from
discoloration or other negative impact from the heater.
A hearth is not required
when the fireplace is
raised above the flooring
surface.
Fireplace Stand
Travis Industries
4030612100-01148
Installation (for qualified installers only)21
Facing Requirements
NOTE: The combustible area above the facing must not protrude more than 3/4" from the facing. If it
does, it is considered a mantel and must meet the mantel requirements listed in this manual.
Facing Under 1” Thick
Any material that protrudes
more than 3/4” in front of the
facing is considered a mantel
and must meet the mantel
requirements in this manual.
4-3/4”
3-3/8”
30-1/4”
(approx.)
NOTE: The facing tucks
behind the flanges.
Recommended Order of Installation We
recommend installing the facing (drywall, tile)
under the notch at the front of the fireplace
(“a”) - then install the sides and top (“b” and
“c”)
Facing Over 1” Thick
The facing (combustible
or non-combustible)
must maintain a 1/2”
clearance to the sides
and top of the fireplace.
c
a
b
NOTE The facing tucks under the notch at the front
of the fireplace (3/8” above the base of the fireplace).
•Facing that protrudes in front of the face above the face (or within 1/2” of each side) must be made of
non-combustible materials.
• NOTE A 3/8" gap above the face is required for face installation and removal.
Travis Industries4030612100-01148
22Installation (for qualified installers only)
Facing - Fireplace Details
Facing - Top View
Fireplace
1/2"
Stand-off
1/4"
Face
White Tape Gasket
(attached to fireplace)
1/4"
Facing - Side View
Fireplace
3/8"
Stand-off
Face
Gasket
Wall Trim (1/16" thick)
1"
1/8"
Travis Industries
Wall Trim
4030612100-01148
Installation (for qualified installers only)23
Facing Detail – Drywall Facing
Recommended Order of Installation We
recommend installing the facing (drywall, tile)
under the notch at the front of the fireplace
(“a”) - then install the sides and top (“b” and
“c”)
c
b
NOTE The facing tucks under the
notch at the front of the fireplace
(3/8” above the base of the
fireplace).
Top View - Drywall Facing
IMPORTANT:
The facing (or wall material)
fits behind the flange on the
stand-off.
Side View - Drywall Facing
Fireplace
Stand-off
Face
White Tape Gasket
(attached to fireplace)
Fireplace
1/2"
a
Drywall, paneling, or other
facing (combustible or noncombustible).
1/4"
NOTE: When installed,
there will be a gap up to
1/8" between the face and
facing.
NOTE: The facing should tuck
behind the wall trim, thus
concealing the top of the facing
and the base of the fireplace.
NOTE: The fireplace is shifted back
on the shelf to accommodate the
facing thickness.
Travis Industries4030612100-01148
Facing (drywall, paneling, or other
material - combustible or noncombustible).
24Installation (for qualified installers only)
Facing Detail – Tile Facing
Top View - Tile Facing
Side View - Tile Facing
NOTE: The fireplace is shifted back
on the shelf to accommodate the
facing thickness.
Fireplace
Framing
Fireplace
NOTE: Make sure to position the framing to accommodate the
facing material. For this example the facing is 7/8" thick (3/8" tile
plus 1/2" drywall). The framing is positioned 7/8" behind the front
of the fireplace.
Drywall
1/8"
Tile
NOTE: The facing should tuck
behind the wall trim, thus
concealing the top of the facing
and the base of the fireplace.
Tile
Drywall
3-d View - Tile Facing
Recommended Order of Installation We
recommend installing the tile under the notch at
the front of the fireplace then working your way
up.
Travis Industries
The side facing should
fit behind this flange
on the standoff.
The facing contacts
the stand-offs on the
side of the fireplace.
Note how the facing
tucks underneath the
wall trim.
Wall Trim
4030612100-01148
Installation (for qualified installers only)25
Facing Detail –Facing Over 1” Thick (Brick)
WARNING: Any facing that extends in front of the faceplate on the sides or top must be non-
combustible.
NOTE:A 3/8” gap is required above the face for face installation.
Top View
Side View
Face
Fireplace
Fireplace
Framing
1/4"
1/8"
NOTE: Make sure to leave a 1/8" gap
around the sides of the face and 3/8"
above (for face installation).
Drywall
Non-combustible facing material (brick, stone,
marble, tile) - required if the facing extends in front
of the face on the sides or top.
NOTE: Make sure to bring the facing up
to the wall trim.
3-d View
Wall Trim
The facing is brought up
to the wall trim.
Travis Industries4030612100-01148
In this example brick is used.
The side facing should be spaced 1/8"
from the face (3/8" from the flange on
the side stand-offs)
26Installation (for qualified installers only)
Mantel Requirements
•The combustible area above the facing must not protrude more than 3/4" from the facing. If it does, it
is considered a mantel and must meet the mantel requirements listed below.
•Use the table below to determine the maximum mantel depth allowed. For example, if a 6” mantel is
used, it must be a minimum of 6-1/2” above the face.
Maximum Mantel Depth (b)
0” 1” 2” 3” 4” 5” 6” 7” 8” 9” 10” 11” 12”
9”
8”
Mantel
Height
Above
Face (a)
7”
6”
5”
4”
3”
2”
1”
0”
b
a
35-1/2”
If you have a tapered mantel, measure the
mantel height at the point where it
protrudes 3/4” in front of the face.
Travis Industries
4030612100-01148
Finalizing the Installation27
1Remove the glass following the directions below.
Warning: The appliance must be completely cool before removing the glass.
Warning: Do not strike or slam the glass.
Glass
Frame
Latch
a
Insert the included
glass latch tool into the
hole on the glass
frame latch.
Glass Latch Tool
b
d
Hold the bottom of the glass while swinging the top
outwards. At approximately 45° the glass, with frame,
can be pulled up and away. Set the glass aside to
prevent damage.
Glass Replacement
Position the glass at a 45° angle and insert the two tabs on the glass frame into
the slots on the glass holders. Swing the glass into place and secure with the
glass frame latches.
Pull the latch out then
up to detach it from the
glass frame.
Glass
Frame
c
Hold the glass in place and repeat steps
"a" and "b" for the other latch.
Glass Frame
Glass Holders
Travis Industries4030612100-01148
28Finalizing the Installation
•If converting to propane, do so now before installing the logs.
8. Install the log set following the directions on the following two pages.
NOTE:Before installation, make sure the ceramic firebox liner is centered and pulled forward against
the metal flanges of the firebox.
Place the left rear log as shown.
Note how it is approximately 1” to
the left of the thermopile.
This pin inserts into the hole in the
right rear log.
Place the right rear log as shown
to the right. You may need to shift
the logs slightly so they rest
against the ceramic firebox walls.
This pin inserts into the hole in the
left twig.
Place the left twig as shown to the
left.
Travis Industries4030612100-01148
Note how the logs do not cover
any burner holes.
Finalizing the Installation29
This pin inserts into the hole in the
front log.
Place the right twig as shown. It
rests against the firebox liner.
Place the front log as shown to the
right.
The logs should look like this when
in place.
NOTE:After log installation, make sure the ceramic firebox liner is centered and pulled forward
against the metal flanges of the firebox.
Travis Industries4030612100-01148
30Finalizing the Installation
3We recommend you purge the gas line at this time (with the glass removed). This allows gas to be
detected once it enters the firebox, ensuring gas does not build up.
4Replace the glass.
5Install the faceplate following directions below.
b
Lift and rotate the face forward
until the top brackets lock into the
upper slots.
35-3/8”
a
Tilt the face back and insert the
bottom brackets into the lower
slots until they lock in place.
PLATED SURFACES:
Make sure the plated surfaces are clean before
starting the fireplace. Any marks left on plated
surfaces may become etched in place. Clean
plated surfaces with denatured alcohol and a soft
cloth.
• ACID WASH WARNING : Before installing the faceplate, make sure any masonry that has been
treated with acid wash has been properly neutralized (this is used primarily with brick faces). Acid wash
(muriatic acid) is used to remove excess mortar. If not properly neutralized with an ammonia solution,
the gold face may develop a permanent tarnish when the acid evaporates over time. Contact your
dealer if uncertain your facing has been properly neutralized.
21-1/8”
6Turn on the gas to the fireplace. Turn on gas to the heater. Leak test all gas joints prior to starting the
appliance. Start the pilot. Start the main burner. Leak test all gas joints again.
Travis Industries4030612100-01148
Finalizing the Installation31
7Check the pilot flame to make sure it looks like the illustration below. Adjust the pilot flame if
necessary.
To adjust the pilot flame, turn this screw. Clockwise
lowers the flame while counter-clockwise raises it.
Standard
Screwdriver
The pilot flame must contact the thermocouple and
thermopile (see the illustration below). Adjust the pilot up or
down as necessary.
8Let the heater burn for fifteen minutes. Adjust the air shutter, if necessary, to achieve the correct
looking flame (see the illustration below).
•The air shutter adjusts the amount of air that mixes with the gas before it exits the burner holes.
ADJUSTING THE AIR SHUTTER
Gas Control Valve
Pushing the control to the right gives the
flame less air (closed) - making it more
orange. Pushing to the left gives the flame
more air (open), making it more blue. For
fine adjustments use a screwdriver to tap
the air shutter.
NOTE: If the air shutter is all the way
open, yet the flames remain sooty, shut
off gas to the fireplace and contact a
qualified gas service technician.
NOTE: The logs must be installed correctly to
monitor the flame while adjusting the air shutter.
Air Shutter
Control
Correct
Flames should be blue at the
base, yellow-orange on the top.
Travis Industries4030612100-01148
Not Enough Air
If the flames are too tall or sooty on the
ends, open the air shutter.
Too Much Air
If the flames are all blue and
short, close the air shutter.
32Finalizing the Installation
FINE TUNING THE EMBER-FYRE™ BURNER
Each installation is affected by altitude, vent configuration, and fuel quality. Because of this, the restrictor and air
shutter may need to be fine tuned to each installation. Follow the hints below to fine-tune the burner for
optimum performance and aesthetics.
Restrictor Hints:
Set the restrictor to the position suggested in the vent configuration table (see pages 17-18). Turn the heater
on and allow it to reach full temperature (15 min.). If the flames indicate there is excessive draft due to altitude or
climate, you may wish to adjust the restrictor to a more restrictive position (higher number). Active, flickering
short flames are an indication of excessive draft. If the flames lift off of the burner holes, this indicates not
enough draft (restrictor is set too open). After adjustments are made the unit must be cooled down to room
temperature and restarted to make sure that the restriction is not so severe that the pilot will drop out when it is
restarted. If the pilot does drop out reduce the restriction until it will operate continuously.
Air Shutter Hints:
9. For more glow, open the air shutter, however, this will make the flames more blue.
10. For yellow flames, close the air shutter, however, this may create less glow.
The flames should burn right
off the top of the burner ports
(if they are too blue, adjust
the air control).
Lifting FlamesCorrect Flames
Burner
Lifting flames indicate
insufficient draft (restrictor
is set too high).
Burner Ports
(holes)
Ghosting FlamesFlickering Flames
Ghosting flames indicate
insufficient air (restrictor set too
high, air shutter shut down, or
other venting error).
Flickering, short flames
indicate excessive draft
(move air shutter to a higher
position).
Warning: If the vent configuration is installed incorrectly the vent may cause the flames inside the heater to lift or
“ghost” – a dangerous situation. Inspect the flames after installation to insure proper performance. If the
vent configuration is correct, yet the flames are lifting or ghosting, shut off gas to the heater and contact
the dealer for information on remedying the problem.
9Turn the flame adjust knob to its highest position - the flames should be approximately 10" tall. Check
the flame on low position. The flames should burn off of each burner hole. If the heater does not work
correctly, contact your dealer for a remedy.
10Give this manual to the home owner and fully explain the operation of this heater.
Travis Industries4030612100-01148
Operation33
Before You Begin
•Read this entire manual before you use your new fireplace (especially the section "Safety
Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage, bodily
injury, or even death.
Location of Controls - See explanation below
The Pilot Flame can be
found below the back log.
ON/OFF Switch
Blower Control
An instruction card for operating
the fireplace is attached to the
inside of the fireplace here.
Replace it for easy reference.
Pilot Igniter
Swing the control cover down to access the gas
control valve and pilot igniter.
Gas
Control
Valve
Gas Control Knob
Flame Adjust Knob
Blower KnobThis knob controls the speed of the internal convection blower that pushes
the heated air into the room.
On/Off SwitchThis control is used to turn the fireplace on and off.
Pilot IgniterThe pilot igniter is used only to start the pilot. When pressed, it sends an
electrical charge to the pilot assembly. This creates a blue spark directly next
to the pilot, igniting the pilot flame.
Gas Control KnobThis knob is used to control gas to the fireplace and for starting the pilot.
There are three positions, ON, OFF, & PILOT. The pointer to the left of the
knob indicates the position this knob is in.
Flame Adjust Knob This knob controls the flame height from low ("LO") to high ("HI"). The pointer
above the knob points to the position this knob is in.
Travis Industries4030612100-01148
34Operation
Starting The Pilot Flame
a
The pilot flame is required to ignite the main
burners (it also plays a safety role). It should be
left on once lit. It will stay lit unless the gas
control valve is turned to "OFF". However, the
pilot will go out if the gas is shut off, the
propane tank runs out (or low) or if the stove
malfunctions. If the pilot turns off frequently,
call your dealer for information. To start the
pilot follow the directions below:
WARNING :
When lighting or re-lighting the
pilot, the glass must be removed
(see page 27).
b
5 minutes
aRemove the glass (see page 27 for details).
bPush the gas control knob in slightly and turn
it to the "OFF" position. The knob will not
turn from "ON" to "OFF" unless the knob is
depressed slightly. Wait five minutes to let
any gas that may have accumulated inside
the firebox escape. If you smell leaking gas,
follow the directions on the cover "IF YOU
SMELL GAS".
cTurn the gas control knob to the "PILOT"
position and press the knob in, this will allow
gas to flow to the pilot light. Press the
button on the pilot igniter repeatedly until
you see the pilot light.
WARNING:
If the pilot does not light after 15
seconds, release the knob and call
your dealer for service. Do not
attempt to light pilot until service
has been performed.
NOTE:
You may wish to remove the log set
to gain a better view of the pilot (see
page 28).
PILOT
IGNITER
c
30 seconds
d
?
e
dKeep the gas control knob depressed for 30
seconds once it is lit.
eRelease the gas control knob. If the pilot
goes out, repeat step C. If the pilot refuses
to stay lit, call your dealer for service. With
the pilot lit, proceed to step “f”.
fReplace the glass.
gTurn the gas control knob counter-clockwise
to "ON". The pilot is now lit and the heater
can be turned on and off.
Travis Industries4030612100-01148
f
g
Operation35
Starting the Fireplace for the First Time
+Burn the heater at a high setting with the blower off for an extended period (up to 48 hours). This will
cure the painted surfaces. Fumes from the paint curing and oil burning off the steel will occur. This is
normal. We recommend opening a window to vent the room.
+Condensation may appear on the glass each time you start the fireplace - this is normal.
+Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames will
turn a more realistic yellow and orange color.
•Certain installations use a remote "wall switch" to turn the fireplace on and off. If this is the case, leave
the ON/OFF switch "ON".
Turning the Fireplace On and Off
After the pilot has been started...
For systems with wall
thermostats, use this switch to
control the temperature (right
is hotter, left cooler). Some
systems require the on/off
switch to be on.
O
Use this switch to
turn the main burner
on and off manually.
See the instructions included
with the remote for details on
operation.
N
O
F
F
See the instructions
included with the
remote for changing
the battery.
ROOM TEMP
°F
SET TEMP
TIMER
MIN
°F
Time
OFF
Set
Time
Cancel
o
t
u
A
•Do not place any combustible items on top of or directly in front of the fireplace, even temporarily. The
optional thermostat may start the fireplace causing a combustible item to ignite.
•If the fireplace turns on and off frequently while using the thermostat, you may want to adjust the flame
height down until it produces just enough heat needed.
Adjusting the Flame Height
+Your fireplace has an adjustable flame to tailor the look and heat output to your specific needs. It is
adjusted by turning the middle dial on the gas control valve.
Flame Height
Adjustment Knob
Index Mark
Turn counter-clockwise to adjust the flame higher, clockwise to lower.
Travis Industries4030612100-01148
36Operation
Adjusting the Blower Speed
The blower helps transfer heat from the heater into the room. It will not turn on until the heater is up to
temperature (approximately 10 minutes after starting). See the illustration below for instructions on
adjusting the blower speed.
OFF
Turn the dial all the
way counter-clockwise
until it clicks off.
Normal Operating Sounds
The appliance will
creak with change of
temperature.
HIGH
The high position is all the
way counter-clockwise,
without clicking off.
Blower
This heater uses a blower to push heated air into the
room. You will hear the sound of air movement that
increases as the speed is increased.
LOW
Turn the dial all the
way clockwise.
Pilot Flame
The pilot flame,
which remains on,
makes a very slight
"whisper" sound.
Gas Control Valve
As the gas control valve is turned on
and off you will hear a dull clicking
sound. This is the valve opening up
and shutting down.
Blower Snap Disk
This part can produce a clicking sound as it
turns the blower on and off.
Extinction Pops
It is not unusual, especially on Propane (LP) appliances,
to experience a "pop" when the burner is shut off.
Normal Operating Odors
This appliance has several areas that reach high temperatures. Dust or other particles on these areas
may burn and create an odor. This is normal during start-up. You may notice the smell is more acute if
the appliance was left idle for a long period.
Travis Industries4030612100-01148
Maintenance37
Maintaining Your Fireplace's Appearance
•Fingerprints or other marks left on the optional gold surface may become etched in place if they are
not wiped clean prior to turning the fireplace on. Clean the gold with denatured alcohol and a soft
cloth (with the fireplace cool). Other cleaners may leave a film that may become etched into the gold.
Yearly Service Procedure
•Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially
dangerous situation. We recommend the following procedures be done by a qualified technician.
1Check the pilot flame. It should touch approximately 3/8" of the top of the thermopile and touch the
top of the thermocouple (see illustration below). If it does not, contact your dealer for service.
2Shut off gas to the fireplace by turning the gas control knob to "OFF" (see step A under "Starting the
Pilot" on page 34). Let the fireplace cool for 15 minutes. Remove the faceplate (see page 29) and
glass (see page 27).
3Remove the log set (NOTE: the logs are very fragile - see page 28). If severely deteriorated,
replace. Check the logs for sooting. A small amount of soot along the bottom of the logs is normal. If
excessive sooting is found, the fireplace will require adjustment. Contact your dealer.
4Clean the burner (especially the burner holes) and inspect the following:
•Make sure the burner is not warped, cracked, or damaged.
•Check the firebox and area around the pilot to make sure there is no warping or damage.
If any problem is found, discontinue use and contact your dealer for service.
Before Disassembly -
Check the pilot flame. It
should touch the
thermocouple and
thermopile.
Check the walls and ceiling of the firebox for
deterioration.
Make sure the
burner is not
warped or
damaged.
Thermopile
Pilot Hood
Thermocouple
Check the burner holes.
5Replace the log set. Clean and replace the glass (use non-abrasive cleaner - if damaged, replace).
Make sure the gasket along the perimeter of the glass contacts the face of the firebox and forms an airtight seal. If it does not, re-align or replace the gasket to insure an air-tight seal. Replace the faceplate.
6Inspect the area behind the access door. Clean if necessary. Check the gas control valve and the gas
lines. If damage is found, discontinue use and contact your dealer for service. Clean the air channels
and ducts.
7Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top
of the firebox. If the pilot or main burners do not burn correctly, contact your dealer for service.
Monitor the blower operation.
8Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or
deterioration is found near the vent termination.
Travis Industries4030612100-01148
38Maintenance
Troubleshooting Table
Problem:Possible Cause:Don't Call for Service
Until You:
Pilot Will Not Light
Main Burners Will Not
Start
Remote Control Does
Not Work
Thermostat Does Not
Work
Fireplace Will Not
Distribute Heat
Pilot Goes Out Once A
Month Or More
A gas shut off valve is turned off
The gas control knob isn't turned to "PILOT"
The valve control knob isn't pushed in
The igniter wasn't pressed repeatedly
No Propane in Tank
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too low
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote is too far away from the fireplace
The remote control receiver is turned "Off"
One of the two remote control batteries is dead
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The thermostat is set too low
The fireplace is not getting electricity
The fireplace is not up to temperature
The gas supply has been shut off Keep the gas supply turned on
Check all gas shut off valves
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
Check Tank Level
See "Starting the Pilot Light"
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See the remote control instructions
See "Thermostat Operation"
See "Starting the Pilot Light"
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
Use the remote closer to the fireplace
See the remote control instructions
See the remote control instructions
See "Starting the Pilot Light"
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See "Thermostat Operation"
Check the breaker switch
See "Operating Your Fireplace"
Flames Are Too Blue
Flames Are Too Short
The fireplace has just been started
Improper air shutter adjustment
The flame height may be turned too low Turn the flame height to "HI" -
(Under 6")
Thin Layer of Soot
Covers the Glass
The logs or coals are placed incorrectly
Improper air shutter adjustment
Travis Industries4030612100-01148
This is normal - see "Starting the
Fireplace for the First Time"
Adjust Air Shutter - contact your
dealer
See "Adjusting the Flame Height"
See "Log Set Installation and
Removal"
Adjust Air Shutter - contact your
dealer
Maintenance39
How this Fireplace Works
•This fireplace was designed with safety as the primary concern. Many of the components inside this
fireplace are for safety purposes. Therefore, only certified gas service technicians should service this
fireplace.
What Turns the Main Burners On and Off
This fireplace uses a millivolt system to control its operation (a millivolt is a very small amount of
electricity). The thermopile and thermocouple generate electricity when heated by the pilot flame.
This electricity is used to operate the gas valve. Without enough electricity, the gas valve will not turn
on. That is why when starting the pilot the gas control knob has to be pressed in long enough for the
thermocouple to heat up and generate enough electricity. The thermopile provides power for the
ON/OFF switch, remote control, or thermostat (see the illustration below). Because the thermopile
generates the electricity needed to turn the fireplace on and off, this fireplace can be operated when
the power is out (although the blower will not run).
When heated, the thermopile
generates electricity (a very small
amount measured in "Millivolts").
This electricity is
used to operate the
main burners.
The main burners
are switched on and
off using the
electricity generated
by the thermopile.
The ON/OFF switch,
remote control, or
thermostat control
the circuit to the main
burner.
ON
MAIN BURNER
OFF
What Prevents Gas Buildup
+This appliance utilizes a high-technology gas valve in conjunction with a pilot flame to ensure no gas
builds up inside the firebox.
+The thermocouple (next to the pilot) senses when the pilot flame is lit. If the pilot flame goes out, this
thermocouple no longer generates electricity, causing the gas valve to automatically shut off all gas to
the heater, preventing the pilot from spilling gas into the firebox.
Pilot Flame
The pilot flame is a time-proven
component that eliminates the possibility
of gas buildup inside the firebox.
Gas Valve
This high-technology valve automatically
shuts off all gas if it does not receive a signal
from the thermocouple. If any component is
damaged or sensing a malfunction, or if the
wiring is damaged, it will shut off all gas.
External Shut Off Valve
This valve is placed on the gas line
to shut off gas to the appliance
during maintenance procedures.
Thermocouple
The thermocouple generates a small
amount of electricity. If the pilot flame
goes out, the gas valve automatically
shuts off all gas.
Travis Industries4030612100-01148
Ceramic Glass
The glass in your heater is the most
durable glass available. It has been
tested to be extremely resistant to
breakage from temperature changes.
40Maintenance
Wiring Diagram
Millivolt Wiring
(for gas control valve)
120 Volt Wiring
Hot
(black)
(white)
Ground
(green)
Solenoid
Power In
Molex
Connector
Power Supply
Optional
Gas Control
Common
Blower
Valve
Optional Regulator
Red
Black
White
Green
Ground
(attached to stove)
White
Black
Blue
On/Off Switch
Brown
Red
Blue
3
Brown
6
9
5
2
Copper Co-Axial
Wire
8
11
1
4
Black
Thermocouple
Red
White
7
10
Black
Black
Black
Thermopile
Optional
Thermostat
Rheostat
Blower
Snap Disk
Remote
Control
Molex
Connector
Piezo Igniter
Spark Electrode
Pilot Hood
Optional Remote
Control
1
2
4
3
5
7
6
8
10
9
11
12
Orange
1
3
4
7
9
10
Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause
improper and dangerous operation.
Replacement Parts List
Caution:Use only Travis Industries replacement parts. Do not use substitute materials.
Warning:Do not operate appliance with the glass front removed, cracked, or broken. Replacement of
the glass should be done by a licensed or qualified service person.
FAN, CONV, MOUNT GROMMETS (4)93005017PILOT ASSY, NG - S.I.T.100-05403
FLEX PIPE, 3/8"od x 8" BLK -100-05117PILOT ELECTRODE, S.I.T. PILOT93006523
GLASS LATCH ASSY, ALL UNITS221-22005PILOT HOOD, S.I.T (REMVABLE)93006517
INJECTOR, PILOT - LP (35)100-05217PILOT INJECTR, S.I.T. NG(#62)93006508
KNOB (PLASTIC), RHEOSTATS100-04111PILOT THERMO-COUPLE, SIT93006518
LOG EMBERS, E4 - 4 oz. BAG90006820PILOT THERMO-GENERATOR, SIT93006519
LOG EMBERS, ROCK WOOL93006053PILOT TUBE, S.I.T. PILOT ASSY93006522
LOG SET, LS15 - THREE PIECE172-00015RHEOSTAT, RECTANGULAR - w/OFF100-00122
LOG, OUTER - PELET OAK LOG172-00215SWITCH, ON/OFF - SMALL, GAS98900747
MANUAL, Hideaway Fireplace100-01148THERMODISC - 120deg NO100-00231
ORFC MNFLD ASS'Y - B24226-40016TOOL, GLASS LATCH/RESTRICT0R/100-02302
ORIFICE, BURNER - No. 49100-05210VALVE REGULATOR, LP SIT100-05510
ORIFICE, BURNER - No. 56100-05214VALVE, NG - S.I.T. (2.2-3.5)100-05509
PIEZO IGNITER, ALL GAS UNITS100-05110WIRE HRNS PIG-TAIL, JNCTN BOX100-00320
PILOT ASS'Y, SIT LP, COMPLETE93006516WIRE HRNS, MAIN - G29 (B&B)100-00403
Travis Industries4030612100-01148
Safety Label41
The safety (listing) label is attached to the operating tag (chained to the fireplace near the gas control
valve).. A copy is shown below
IGN 0506
10850 117th Pl. N.E. Kirkland, W A 98033
:
Decorative Front to Sidew all................... 1/2”
L.P .N.G.L.P . N.G.
Minimum Clearances to Combustibles
CAUTION: Do not operate this appliance with glass removed, cracked or broken. Replacement of the panel(s)
should be done by a licensed or qualified service person.
Hideaway DV F/P
Travis Industries, Inc.
CAUTION: Hot while in operation. Do not touch. Keep children, clothing, furniture, gasoline and other liquids
Vented Gas Fireplace Heater (Direct V ent)
having flammable vapors awa y .
manual for approved brands of v enting.
instructions. Use only approved coaxial direct vent system to vent this appliance to the exterior . See owner ’
This appliance must be properly connected to a venting system in accordance with the manufacturer ’s installation
2005Mar .Jun.Sep.Dec.
Stove to Side, Back and T op .............. 1/2”Decorative Front to W ood Facing ........... 1/8”
Stove to Bottom ..................................0”Decorative Front to 12” Deep Mantle......8”
Input Rate on “LO” (BTU/Hr) . . . . . . 13,400 14,500Manifold Pressure on “HI” (inches W .C.) . . . . . .10” 3.5”
This appliance is equipped only for altitudes 0-2000 ft. (0-610 m).
Tested to: ANSI Z21.88b-2001 “Vented Gas Fireplace Heater” and UL 307b-1995 “Gas Burning Heating Appliances
for Manufactured Homes”.
VENTED GAS FIREPLACE HEATER – NO T FOR USE WITH SOLID FUEL
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code,
ANSI Z223.1.
This vented gas fireplace heater is equipped at the factory for use with natural gas. If conversion to propane (LP) is
desired, the optional factory conversion kit must be used.
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket,
permanently located, manufactured (mobile) home where not prohibited by local codes. See owner ’s manual for
details. This appliance is not convertible for use with other gases, unless a certified kit is used.
This vented gas fireplace heater is not for use with air filters.
Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property
damage. Refer to the owner ’s information manual provided with this appliance. For assistance or additional
information consult a qualified installer, service agency or the gas supplier.
W ARNING: Operation of this appliance when not connected to a properly installed and maintained venting
system or tampering with the blocked vent shutoff system can result in carbon monoxide (CO) poisoning and
possible death.
42Warranty
To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed warranty card and mail it within ten (10) days of the appliance
purchase date to: TRAVIS INDUSTRIES, INC., 10850 117th Place N.E., Kirkland, Washington 98033. TRAVIS INDUSTRIES, INC. warrants this gas
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase as follows:
Years 1 & 2 - COVERAGE: PARTS & LABOR
Burner Assembly:
Burner, Burner Pan, Air Shutter Assembly, Main Burner
Orifice
Firebox Assembly:
Adjustable Air Restrictor, Pressure Relief Mechanisms,
Barometric Control Mechanism (for models with Remote Heat
Ducts), Glass Attachment Mechanism
Electrical Assembly (within heater structure):
Blower, wiring harness, snap discs, rheostat speed control
Gold, Nickel & Copper Plating
Face & Door (see “Conditions and Exclusions” # 9)
Exclusions:Paint, Gasketing
Years 3 THROUGH 5 - COVERAGE: PARTS & LABOR
Convection Heat ExchangerFirebox Assembly:
Exclusions:Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Ceramic Glass, Ceramic Logs, Gold, Nickel &
Adjustable control valve, millivolt wiring and connectors (located within
the metal heater structure), thermopile, thermocouple, pilot hood,
orifices, pilot gas line, piezo ignitor
Ceramic Glass
Glass (breakage from thermal shock)
Ceramic Logs
Log Set, Coals, Ember Strip (Steel Fiber)
Adjustable Air Restrictor, Pressure Relief Mechanisms,
Barometric Control Mechanism (for models with
Remote Heat Ducts), Glass Attachment Mechanism
Accessories
Cast Brick, Cast Firebacks, Power Heat Ducts, Andirons
In cases where heater must be removed from home for
repairs, a partial cost of re-installation is covered (preauthorization required)
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at
factory is covered.
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at
factory is covered.
CONDITIONS & EXCLUSIONS
1.This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in the Owner’s
Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2.This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.
3.Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under warranty. The installer
must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this appliance can cause serious damage and will nullify
this warranty.
4.The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product. If in doubt as
to the extent of this warranty, contact your authorized TRAVIS retailer before installation.
5.Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills or mountains or negative pressure
or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6.This Warranty is void if:
a.The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b.The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c.Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting
7.Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the
8.This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs, embers, etc. Also excluded is
9.Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items , or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is
10.TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential damages are not covered
11.This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVIS
12.Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not part of this 7 year warranty.
13.This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial purposes, it is excluded from this warranty.
14.No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES, INC. assumes no
15.Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
16.If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
17. THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHER WARRANTIES,
installation.
manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of God.
damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit is configured. Units are shipped for
natural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer.
not covered in this warranty.
by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
liability for such warranties or representations.
WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH
HEREIN.
IF WARRANTY SERVICE IS NEEDED:
1.If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date,
and the model name and serial number.
2.Travis Industries has the option of either repairing or replacing the defective component.
3.If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the
appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges
prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance if it is found to be defective in material or
workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES,
INC., to your regional distributor, or dealership.
4.Check with your dealer in advance for any costs to you, when arranging a warranty call. Dealers may require you to pay a service or trip charges for any warranty work. This charge can vary
from store to store.
regulator from the
front of the gas
control valve.
Replace with the
propane regulator,
using the new
gasket and screws
included with the
regulator. NOTE:
Leak test this
area after the
heater is
installed, gas is
connected,
and the main
burner is lit.
a
Remove and discard the three screws using a
slotted screwdriver of Torx T-20.
b
Remove and discard the
regulator, diaphram, spring
and center post.
Slotted
Screwdriver
(or T-20 Torx)
c
Install the LP regulator. Use the screws
included with the LP regulator. Tighten to
approximately 25 Lbs. torque.
NOTE: Make sure the
regulator gasket is correctly
aligned before installation.
Slotted
Screwdriver
(or T-20 Torx)
d
Place the LP label on top of
the control cover near the gas
control valve.
9Make the gas line connection, bleed the gas line (if applicable), start the heater and thoroughly leak-
test all gas connections and the gas control valve. Check the pilot. Adjust if necessary.
WARNING:When lighting or re-lighting the pilot, the glass must be removed (see
page 27).
To adjust the pilot flame, turn this screw (NOTE: if totally
unscrewed gas will come out of this port). Clockwise
lowers the flame while counter-clockwise raises it.
Standard
Screwdriver
The pilot flame must contact the thermocouple and
thermopile (see the illustration below). Adjust the pilot up or
down as necessary.
WARNING Turn off gas to the appliance and make sure it has fully cooled prior to conducting service.
NOTE:The firebox liner is fragile – take care to prevent damage.
NOTE:The firebox liner leaves a slight white residue when touched – make sure to clean the area
and your hands after handling the liner.
1Remove the face, glass, and burner.
2Follow the directions below to remove and discard the steel liner.
Lift the back of the liner so the
a
tab disengages from this slot
on the niche shelf.
Steel Liner
Tilt the steel liner forward and pull it out of
c
the firebox (pull the top edge out first).
Liner
Liner Shelf
b
Push the
bottom edge
of the liner to
the back of
the firebox.