eXtremeRAID 3000
Installation Guide
DB11-000033-00 First Edition
08P5525
Electromagnetic Compatibility Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Shielded cables for SCSI connection external to the cabinet are used in the
compliance testing of this Product. LSI Logic is not responsible for any radio
or television interference caused by unauthorized modification of this
equipment or the substitution or attachment of connecting cables and
equipment other than those specified by LSI Logic. The correction of
interferences caused by such unauthorized modification, substitution, or
attachment will be the responsibility of the user.
The LSI Logic Mylex eXtremeRAID 3000 is tested to comply with FCC
standards for home or office use.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
This is a Class B product based on the standard of the Voluntary Control
Council for Interference from Information Technology Equipment (VCCI).
If this is used near a radio or television receiv er in a domestic en vironment, it
may cause radio interference. Install and use the equipment according to the
instruction manual.
LSI Logic Corporation
North American Headquarters
Milpitas, CA
408.433.8000
Declaration of Conformity
Per FCC Part 2, Section 2.1077(a)
Manufacturer’s Name: LSI Logic Corporation
Manufacturer’s Address:
Declares that the product:
Product Name: High Performance RAID Controller
Model Number(s): eXtremeRAID 3000
Year of Manufacture: 2000
Conforms to the following Product Specification(s):
FCC: CFR 47 Part 15, Subpart B, Section 15.107(e)
Supplementary Information:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
North American Headquarters
Milpitas, CA
USA
and Section 15.109(g) Class B Digital Device
tested per ANSI C63.4–1992 procedures
Declaration of Conformity
Per 89\336\EEC
Responsible Party
Name:
Address:
Trade Name: High Performance Caching RAID Controller
Model Number(s):eXtremeRAID-3E Fab. 550137-A Rev. A
Standards: EN 50081-1:1992, Emissions
LSI Logic Corporation
North American Headquarters
Milpitas, CA
U.S.A.
hereby declares that the product
conforms to the following specifications
EN 55022:1998 Class B ITE radiated and conducted
emissions
EN 50024:1998, Immunity
EN 61000-4-2:1998 Electrostatic Discharge
EN 61000-4-3:1996 Radiated Susceptibility
EN 61000-4-4:1995 Electrical Fast Transients/Burst
Community of Europe
CE mark is rated for the eXtremeRAID 3000 as follows:
CISPR 22 Radiated Emission
EN55022, Generic immunity standard for the following:
IEC 801-2 ESD, IEC 801-3 Radiated, and IEC 801-4 EFT/Burst
Warning!
This is a Class B product. In a residential environment this product may
cause radio interference, in which case the user may be required to take
adequate measures.
Achtung!
Dieses ist ein Gerät der Funkstörgrenzwertklasse B. In Wohnbereichen
können bei Betrieb dieses Gerätes Rundfunkstörungen aufreten, in welchen
Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Avertissement!
Cet appareil est un appareil de Classe B. Dans un environnement résidentiel
cet appareil peut provoquer des brouillages radioélectriques. Dans ce cas, il
peut être demandé à l’utilisateur de prendre des mésures appropriées.
Underwriters Laboratories Statement and Warning
Proprietary Rights Notice
This document contains proprietary information of LSI Logic
Corporation. The information contained herein is not to be used by
or disclosed to third parties without the express written permission
of an officer of LSI Logic Corporation. Any product(s) described
herein is/are a licensed product of LSI Logic Corporation.
Document Description
Document DB11-000033-00 First Edition. November 2002
This document describes the LSI Logic Corporation’s Mylex
eXtremeRAID 3000 product for Software Kit 5.20 and will remain
the official reference source for all revisions/releases of this product
until rescinded by an update.
Disclaimer
It is the policy of LSI Logic to improve products as new technology ,
components, software, and firmware become available. LSI Logic
Corporation reserves the right to make changes to any products
herein at any time without notice. All features, functions, and
operations described herein may not be marketed by LSI Logic in
all parts of the world. In some instances, photographs and figures
are of equipment prototypes. Therefore, before using this
document, consult your LSI Logic representative for information
that is applicable and current. LSI LOGIC DOES NOT ASSUME
ANY RESPONSIBILITY OR LIABILITY FOR THE USE OF
ANY PRODUCT(S) DESCRIBED HEREIN EXCEPT AS
EXPRESSLY AGREED TO IN WRITING BY LSI LOGIC.
License Restriction
The purchase or use of an LSI Logic product does not convey a
license under any patent, copyright, trademark, or other intellectual
property right of LSI Logic or third parties.
Copyright Notice
Copyright © 2001, 2002. LSI Logic Corporation. All rights
reserved.
Trademark Acknowledgments
LSI Logic, the LSI Logic logo, MORE, Mylex, and SANmapping
are trademarks or registered trademarks of LSI Logic Corporation.
All other brand and product names may be trademarks of their
respective companies.
About This Manual
This installation guide covers hardware set-up and configuration procedures
necessary for the installation of a Mylex eXtremeRAID 3000 Fibre Channel
RAID controller.
Chapter 1 describes the controller, standard package contents, and usersupplied items necessary for installation.
Chapter 2 describes the steps to be performed prior to controller installation
and the physical installation of the eXtremeRAID 3000 Fibre Channel RAID
controller.
Chapter 3 describes controller start-up and the BIOS options.
Appendix A describes the memory and battery backup module.
Appendix B provides hardware and environmental specifications.
Appendix C describes error messages and problem correction.
Appendix D describes the PCI Hot Plug feature.
Appendix E provides enclosure management information.
Conventions
Throughout the manual, the following conventions are used to describe user
interaction with the product:
prompt This style of type indicates screen display messages
Enter Press the key labeled “Enter” (or “Delete”, etc.)
☛Note
Supplementary information that can have an effect on
system performance
Caution
Notification that a proscribed action has the potential
to adversely affect equipment operation, system
performance, or data integrity
WARNING
Notification that a proscribed action will definitely
result in equipment damage, data loss, or personal
injury
Contents
Chapter 1
Introduction
Product Description ...........................................................................1-1
Controller Features ....................................................................1-2
Channel Capabilities ..................................................................1-3
Controller Capabilities ................................................................1-3
Operating System Support .........................................................1-3
Standard Package Contents ..................................................... ........1-4
Hardware ....................................................................................1-4
Software ..................................................................................... 1-4
User-supplied Items .................................................................. ........1-5
Chapter 2
Installation
Before You Begin ..............................................................................2-2
Safety Considerations .......................................................................2-3
Installation Checklist ..........................................................................2-4
GET READY ..................................................... .........................2-4
GET SET ....................................... ... ... .................................. .....2-4
GO .............................................................................................. 2-5
Connectors, Jumpers and LEDs ........................................................2-6
PCI Hot Plug ............................................................. ... ..............2-6
SCSI Termination .....................................................................2-12
SCSI Cabling ............................................................................2-13
SCSI Drive Preparation ............................................................2-14
Do Not Mix Narrow and Wide SCSI Drives ..............................2-14
Mixing LVD with Single-ended Drives ...................................... 2-14
No Fibre Termination ...............................................................2-14
Fibre Cabling ............................................................................2-15
Fibre Connectors, External ......................................................2-16
Fibre Drive Preparation ............................................................2-17
Chapter 3
Controller Start-up
BIOS Options ........................................................... ... ......................3-1
Setting BIOS Options .................................................................3-3
BIOS Configuration Utility (RAID EzAssist) .......................................3-5
Operating System ........................................................ ... ...................3-5
Manual No. DB11-000033-00 iii
Operating System Device Drivers .......................................... ............3-5
Global Array Manager (GAM) Server ................................................3-5
Global Array Manager (GAM) Client ..................................................3-6
In Case of Problems ..........................................................................3-6
Appendix A
Memory Module and
Battery Backup Unit
Product Description ...........................................................................A-1
Features .....................................................................................A-1
BDIMM Operation ..............................................................................A-2
Set-up – Enabling the Write-Back Cache ...................................A-2
Battery Backup Capacity ............................................................A-2
Maintenance ......................................................................................A-3
Removing the BDIMM ................................................................A-3
BDIMM Functional Description ..........................................................A-3
Status Indication .........................................................................A-4
Battery and Charge Circuit .........................................................A-4
Disposition of Failed Batteries ....................................................A-4
BDIMM Specifications ........................................................................A-5
On-board Battery ........................................................................A-5
Battery Charge Life ....................................................................A-5
Cache Memory ............ .................................. ... ..........................A-5
Module Dimensions ....................................................................A-5
Environmental ............................................................................A-5
Warranty .....................................................................................A-5
Appendix B
eXtremeRAID 3000 Specifications
General Hardware Specifications ................ ......................................B-1
eXtremeRAID 3000 ....................................... ... ..........................B-1
Environmental Specifications .............................................................B-2
Appendix C
eXtremeRAID 3000
Error Messages
Start-up Error Messages ...................................................................C-1
Drive Check Error Messages ............................................................ C-1
Installation Abort ............................................. ..................................C-2
System Reboot or Power Down ........................................................C-3
iv eXtremeRAID 3000 Installation Guide
Appendix D
PCI Hot Plug
Introduction ........................................................................................D-1
Implementation ..................................................................................D-1
NetWare .....................................................................................D-1
Windows NT ...............................................................................D-3
Windows 2000 ............................................................................D-3
Windows XP and .NET 32-bit .....................................................D-3
Appendix E
Enclosure Management
Introduction ........................................................................................E-1
SAF-TE ..............................................................................................E-1
Glossary
SOFTWARE LICENSE AND WARRANTY POLICY
Manual No. DB11-000033-00 v
vi eXtremeRAID 3000 Installation Guide
This chapter describes:
• The eXtremeRAID™ 3000 controller
• Standard package contents
• User supplied items
Chapter 1
Introduction
Figure 1-1. eXtremeRAID 3000 Controller
Product Description
The Mylex eXtremeRAID 3000 controller is a PCI to Fibre Channel RAID
controller with 64-bit, 33MHz PCI capability. The eXtremeRAID 3000
supports either one or two external Fibre channel loops at 100 MB/sec per
loop, plus one internal Ultra2 SCSI connector and a cache memory battery
backup. The eXtremeRAID 3000 controller provides the speed and
functionality required by high demand server platforms. eXtremeRAID 3000
achieves performance breakthroughs in Fibre channel RAID technology,
eliminates storage bottlenecks, and delivers scalable performance. Enclosure
management is a standard feature.
Manual No. DB11-000033-00 1-1
Product Description
Controller Features
Features of the eXtremeRAID 3000 controller include:
• Two Q-Logic ISP 2100A chips to support two Fibre loop channels at
100MB/s each
• One Q-Logic ISP 1080 chip to support one Ultra2 SCSI channel at
80MB/s
• StrongArm SA110 at 233MHz RISC processor
• BDIMM memory module with 32MB, 64MB, 128MB ECC SDRAM
with a Battery Backup Module (BBM)
• PCI 2.1 and 2.2 compliant (PCI 2.2 required to use hotplug feature)
• 1MB, 8-bit flash EEPROM for BIOS and code
• Built-in configuration utilities (in BIOS)
• Controller redundancy using a shared SCSI bus in a clustering
configuration
• Write-back cache support
Caution
If the clustering feature is enabled, write-back should
NOT be enabled. However, if clustering is disabled,
the write-back can be either on or off.
• PCI Hotplug capability allows the eXtremeRAID 3000 to be swapped
with a replacement without powering down the system
Caution
Be sure the motherboard you are using supports
PCI Hotplug before attempting to use this feature,
or serious damage to the controller and/or the
motherboard could result. (You must be PCI 2.2
compliant if using PCI Hot Plug.)
1-2 eXtremeRAID 3000 Installation Guide
Introduction
Channel Capabilities
• 126 physical devices per Fibre loop channel
• 15 physical devices per SCSI channel
Controller Capabilities
• 16 physical devices per drive group (array)
• 60 total drive groups
• 256 total physical devices
• 32 total logical drives
• Supports RAID levels 0, 1, 3, 5, 0+1, 10, 30, 50, and JBOD
Operating System Support
MS-DOS 6.x, and above are supported using drivers that reside in the
eXtremeRAID BIOS. Many other popular operating systems are supported
using software drivers in the Disk Array Controller Software Kit that is
included with the eXtremeRAID 3000 controller (see the PCI Disk Array
Controller Drivers Installation Guide and User Manual).
Manual No. DB11-000033-00 1-3
Standard Package Contents
Standard Package Contents
The following items are supplied with the standard shipping package:
Hardware
• eXtremeRAID 3000 Disk Array Controller with documentation
included on the CD-ROM and a printed Quick Installation Guide
• BDIMM Memory Module (32MB, 64MB, 128MB) with an optional
pre-installed battery backup
Software
• RAID EzAssist disk array controller configuration utility with
documentation on CD-ROM and a printed Quick Configuration Guide
• Software Kit Driver with documentation on CD-ROM and a printed
PCI Drivers installation guide
• Global Array Manager (GAM) with documentation on CD-ROM
Figure 1-2. Standard Package Contents
1-4 eXtremeRAID 3000 Installation Guide
Introduction
User-supplied Items
The following user-supplied items are required to perform this installation:
SCSI
• IBM-PC™ compatible host system with PCI slot (PCI 2.1 or PCI 2.2
compliant; you must be PCI 2.2 compliant to use Hop Plug)
• Network operating system software (as required)
• SCSI cables to connect the controller and disk arrays
• Static grounding strap or electrostatic discharge (ESD) safe work area
• Disk array enclosure (or equivalent) with SCSI disk drives
FIBRE
• HSSDC to DB9 cables to connect the controller and Fibre disk arrays
• Disk array enclosure (or equivalent) with Fibre disk drives
Manual No. DB11-000033-00 1-5
User-supplied Items
1-6 eXtremeRAID 3000 Installation Guide
Chapter 2
Installation
This chapter describes:
• Before you begin
• Safety Considerations
• Installation Checklist
• Connectors, Jump ers, LED’s
• Installation steps
• SCSI drive termination
• SCSI cabling, internal ribbon cable only
• SCSI drive preparation
• Limitations on mixing various SCSI drive types
• Fibre drives, no termination
• Fibre cabling
• Fibre drive preparation
Mylex disk array controllers are designed to work in a variety of SCSI and
Fibre RAID application environments. Certain configuration steps need to be
performed prior to installing the controller into a RAID environment. Each
of the steps described in this chapter are part of the installation process.
Manual No. DB11-000033-00 2-1
Before You Begin
Before You Begin
Installing the eXtremeRAID 3000 Fibre Channel RAID controller is no
more difficult than installing any 32 bit or 64 bit PCI controller. The
eXtremeRAID 3000 controller, with two Fibre channels and one internal
SCSI channel, connects into any PCI slot on the motherboard. Follow these
steps and the installation procedures in this chapter.
WARNING
Working with the system covers off and power
applied to the system can result in shock and
serious injury .
This controller is furnished with a nonvolatile
RAM (NVRAM) chip that uses a sealed lithium
battery/crystal module. Replace the module only
with the same or equivalent type recommended by
the manufacturer.
Dispose of the used battery/crystal module
according to the manufacturer’s instructions.
Never incinerate a battery as it could explode and
cause serious injury.
1. Read all of the instructions in this chapter completely before proceeding. Follow the Notes, Cautions, and W arnings described in this manual
and marked on the equipment.
2. Power off the system and disconnect the power cables before starting
the installation. Refer to the instructions provided in your system
documentation. Do not disconnect cables or power cords while system
power is on.
3. Follow electrostatic discharge (ESD) safe procedures. Use a grounded
wrist strap or ESD safe footwear, and work in an ESD safe area.
4. Perform a safety check of the installation before powering on the
system.
• Make sure that the cabling Pin 1 location is correct and that all
cables are firmly seated in the connectors.
• Make sure all SCSI conventions (cable type, cable length,
termination, etc.) are correct, see Table 2-2.
2-2 eXtremeRAID 3000 Installation Guide
Installation
Safety Considerations
Be sure to observe the following precautions before beginning the controller
installation procedure:
Caution
Anti-static handling procedures are required. Leave
the controller in its anti-static bag until it is time to
plug the controller into the PCI slot. The use of a
grounded wrist strap and other ESD protective
measures are highly recommended.
WARNING
Disconnect the system from the electrical wall
outlet before opening the system cabinet. Working
with the system covers off and power applied to the
system can result in shock and serious injury.
Manual No. DB11-000033-00 2-3
Installation Checklist
Installation Checklist
GET READY
☛Note
It is recommended that you wear a grounded wrist
strap when working with hardware installation
procedures.
1. ____ Decide which available PCI slot will be used.
2. ____ Remove the plate from the I/O access port to the PCI slot.
3. ____ Remove the eXtremeRAID 3000 controller from the anti-static
bag.
GET SET
4. ____ Plug the eXtremeRAID 3000 controller into a standard PCI slot.
5. ____ Tighten the eXtremeRAID 3000 controller into the mounting
bracket.
6. ____ Connect the SCSI cable from SCSI drive(s) and/or SCSI
device(s) to the internal SCSI channel.
7. ____ Check termination - only for the internal SCSI channel.
8. ____ Check disk drives. Be sure termination is set to the disabled
position on any disk drive(s) that will not be terminated. For more
information, see the documentation that accompanied the disk
drives.
9. ____ Set SCSI ID on the SCSI disk drive(s).
10. ____ Enable termination power on SCSI disk drive(s).
11. ____ Insert the Fibre disk drives into a Fibre Channel Cabinet.
12. ____ Connect the Fibre HSSDC cable from the Fibre drive(s) to the
external Fibre loop channel(s).
☛Note
Use only Fibre disk drives in your Fibre Channel
Cabinet.
2-4 eXtremeRAID 3000 Installation Guide
13. ____ Safety check the installation.
☛Note
Review Figure 2-1, Figure 2-2, Figure 2-3 and
Table 2-1 to get familiar with the layout of the
eXtremeRAID 3000 controller and the Connectors,
Jumpers, and LED descriptions.
GO
14. ____ Go to Chapter 3, Controller Start-up.
Installation
Manual No. DB11-000033-00 2-5
Connectors, Jumpers and LEDs
Connectors, Jumpers and LEDs
There are two Fibre Loop connectors and one internal Ultra2 SCSI channel
connector supported on the controller as shown in Figure 2-1.
SCSI jumpers should normally be set to their default settings and no
adjustments are needed. Default jumper locations are shown in Figure 2-2.
Jumper descriptions are described in Table 2-1.
The controller has eight LEDs that are active indicators while the controller
is running. The LEDs indicate SCSI activity, single ended mode, Fibre
activity, LVD mode, host activity, cache dirty status, diagnostic status, and
Fibre channel 1 activity. The eXtremeRAID 300 0 controller LED locations
and meanings are shown in Figure 2-3.
When you have checked the SCSI channel termination requirements, and
completed the connections of internal SCSI devices and other possible
devices such as a CD-ROM drive or a tape drive, cover your system and
proceed to the Fibre channel connections.
There are two external Fibre loops (channels) supported on the controller as
shown in Figure 2-10. Fibre connections will be discussed after the SCSI
information.
PCI Hot Plug
☛Note
Please see Appendix D for information on how to
implement the Hot Plug feature for your system’s
requirements.
2-6 eXtremeRAID 3000 Installation Guide
Installation
SCSI CH 0
Fibre
Loop
CH l
Fibre
Loop
CH 2
Figure 2-1. eXtremeRAID 3000 Controller with Connectors
JP2 JP3 JP4 JP6
Figure 2-2. eXtremeRAID 3000 Controller with Jumpers (front side)
Table 2-1. Jumper Descriptions
Jumper Description Default Settilng
JP2 pins 1-2 for ARM Proc, pins 2-3 for I2O 1-2
JP3 Manufacturing off
JP4 pins 1-2 normal, pins 2-3 blank ROM mode 1-2
JP6 Manufacturing off
Manual No. DB11-000033-00 2-7
Connectors, Jumpers and LEDs
1- SCSI Activity 2- Single Ended Mode
3- Fibre Activity
4- LVD Mode
5- Host Activity 6- Cache Activity
7- Diagnostic
LED
Figure 2-3. eXtremeRAID 3000 Controller with LEDs (back side)
8- Fibre Ch 1
Activity
2-8 eXtremeRAID 3000 Installation Guide
Installation
Follow these installation steps:
1. Choose any available 32 bit or 64 bit PCI slot as shown in Figure 2-4.
32 bit PCI slots
I
l
s
t
o
i
b
t
P
6
4
Figure 2-4. Choose an Available PCI Slot
2. Remove the metal cov er plate from the slot’s access port (usually at the
back of the cabinet) by releasing the black clip as illustrated below
shown in Figure 2-5.
C
s
Figure 2-5. Remove the Metal Plate
Manual No. DB11-000033-00 2-9
Connectors, Jumpers and LEDs
3. Remove the eXtremeRAID 3000 controller from the anti-static bag as
shown in Figure 2-6. Always handle the controller by the edges and
wear a ground wrist strap.
Ground
Wrist Strap
Figure 2-6. Remove the controller from the Anti-static Bag
4. Plug (install) the controller firmly into the any 32 bit or 64 bit PCI slot
and wear a ground wrist strap as shown in Figure 2-7. Notice that the
black handle must fit into the side slot for a proper fit.
Black Handle
Figure 2-7. Plug the Controller into any 32 bit or 64 bit PCI Slot
2-10 eXtremeRAID 3000 Installation Guide
Installation
5. Connect the SCSI cables from the internal disk drives to the SCSI
connector on the eXtremeRAID 3000 controller, as shown in
Figure 2-8. (The controller is already connected to the system board.) If
necessary, refer to Table 2-2 on page 13 for SCSI formats and bus
lengths.
Figure 2-8. eXtremeRAID 3000 SCSI Termination Example
☛Note
In order to ensure an error free environment, the
proper cable type designed for a certain SCSI
speed must be used.
☛Note
The internal SCSI channel on the eXtremeRAID 3000
is designed to handle internal disk drives and other
devices such as a CD-ROM drive or a tape drive.
Manual No. DB11-000033-00 2-11
Connectors, Jumpers and LEDs
SCSI Termination
Each end of a SCSI bus must be terminated to maintain proper voltage levels
for SCSI control and data signals. The device used for this purpose is called
a terminator, and it can be built into a controller , a SCSI peripheral de vice, or
it can be a plug placed on the connector at the very end of a SCSI bus.
The eXtremeRAID 3000 controller is equipped with SCSI termination
control circuitry. The eXtremeRAID 3000 controller’s termination is set to
be ON all the time. The controller can also detect whether single-ended (SE)
or low-voltage dif ferential (LVD) termination is required, and can set the onboard termination type as needed.
The end of the SCSI bus farthest from the controller must be terminated if
SCSI devices are connected to the SCSI channel. See Figure 2-8 for an
example of a SCSI device configuration connected to the internal SCSI
channel.
☛Note
When connecting SCSI devices, it is better to
terminate the ends of the SCSI bus itself than it is to
terminate the end devices on the bus. This allows hot
swap devices to be added or removed from the SCSI
bus without affecting termination.
2-12 eXtremeRAID 3000 Installation Guide
Installation
SCSI Cabling
The controller supports one internal Ultra2 SCSI channel which can support
up to 15 SCSI devices.
LVD Mode
The controller supports Ultra2 SCSI with LVD. If all drives attached to a
controller drive channel support Ultra2 SCSI with LVD, then that channel
will operate at 80MB. This setup allows a maximum SCSI bus length of up
to 12 meters.
☛Note
The SCSI bus length can be extended up to 25 meters
if only the controller and one drive are on the bus in a
point-to-point configuration.
Single-ended Mode
If any device on the channel does not hav e LVD electrical characteristics, the
channel will revert to single-ended operation mode. The SCSI bus lengths
will then be limited to the single-ended bus lengths shown in Table 2-2.
Table 2-2. SCSI Formats and Bus Lengths
SCSI Trade Association
(STA) Terms
SCSI-1 5 8 6 - 8
Fast SCSI 10 8 3 - 8
Fast Wide SCSI 20 16 3 - 16
Ultra SCSI 20 8 1.5 - 8
Ultra SCSI 20 8 3 - 4
Wide Ultra SCSI 40 16 - - 16*
Wide Ultra SCSI 40 16 1.5 - 8
Wide Ultra SCSI 40 16 3 - 4
Ultra2 SCSI 40 8 Not Defined 12† 8
Wide Ultra2 SCSI 80 16 Not Defined 12† 16
Bus
Speed,
MB/Sec,
Max.
Bus
Width,
Bits
Max. Bus Length, Meters Max. Device
Single-ended Low-Voltage
Differential
Support
(Including
Controller)
* The Maximum number of devices allowed on a Wide Ultra SCSI bus is 8, unless bus
extender technology is used.
† This length can be extended to 25 meters if there are only 2 devices (e.g., the contro ller and
one drive) on the bus in a point-to-point configuration.
Manual No. DB11-000033-00 2-13
Connectors, Jumpers and LEDs
SCSI Drive Preparation
To prepare the drives for installation, follow these steps:
1. Remove any terminators attached to the drive or set any drive
termination jumpers to the disabled position.
2. Set the SCSI IDs on the drives.
3. Enable term power on the drives.
Refer to the drive manual for specific information about drive configuration
settings.
Do Not Mix Narrow and Wide SCSI Drives
☛Note
There is only one internal SCSI channel available to
connect SCSI devices. It is recommended not to mix
narrow and wide SCSI devices on this channel.
In some cases, this may cause signal degradation.
Mixing LVD with Single-ended Drives
If LVD capable drives are installed on a channel with single-ended devices,
all drives on the channel will operate as if they were single-ended devices.
This will also limit the bus length to the single-ended bus length specified in
Table 2-2.
No Fibre Termination
☛Note
Fibre channels do not require termination; therefore,
no manual termination settings are needed. The Fibre
Channel Cabinet
channel setup requirements.
1. Check the manufacturer’s documentation for the Fibre Channel
Cabinet that you are using.
2-14 eXtremeRAID 3000 Installation Guide
1
automatically handles Fibre
Installation
Figure 2-9. Fibre External Drive Configuration
Fibre Cabling
The eXtremeRAID 3000 controller supports two Fibre loops; each Fibre
loop supports up to 126 devices.
When connecting Fibre devices, you are allowed a maximum cable length of
20 meters per hop. A hop is the distance between any two devices.
Manual No. DB11-000033-00 2-15
Connectors, Jumpers and LEDs
Fibre Connectors, External
The external Fibre connectors are on the controller’s High Speed Serial Data
Connectors (HSSDC), as shown in Figure 2-10.
Figure 2-10. eXtremeRAID 3000 Controller External Connectors
The cables should have the HSSDC at one end to be attached to the
controller and either HSSDC or DB9 connector on the other end, depending
on the external Fibre devices. An illustration of an HSSDC is shown in
Figure 2-11.
Figure 2-11. Fibre Cable–HSSDC
2-16 eXtremeRAID 3000 Installation Guide
Installation
Fibre Drive Preparation
To prepare the drives for installation, follow these steps:
1. Set up your Fibre Channel Cabinet according to the manufacturer’s
instructions.
☛Note
Use only Fibre disk drives in your Fibre Channel
Cabinet.
2. Refer to the Fibre drive manual for specific information about drive
configuration settings.
3. Place the Fibre drives into your Fibre Channel Cabinet.
4. The Fibre Channel Cabinet usually handles Fibre ID addresses
automatically.
Manual No. DB11-000033-00 2-17
Connectors, Jumpers and LEDs
2-18 eXtremeRAID 3000 Installation Guide
Chapter 3
Controller Start-up
This chapter describes:
•BIOS Options
• BIOS Configuration Utility (RAID EzAssist)
• Operating System, Device Drivers, GAM
• What to Check in Case of Problems
This chapter describes the eXtremeRAID 3000 RAID controller start-up
procedures and messages produced by the BIOS during start-up or re-boot.
This chapter also explains three BIOS options that are available for
configuring controller operation.
BIOS Options
After physically installing the controller and connecting the cabling, do the
following if you need to set or modify the BIOS options (see “Setting BIOS
Options” later in this chapter for details):
1. Power on the computer.
2. Watch the messages on the screen for the following prompt to be
displayed:
Press <ALT-M> for BIOS options
3. Press Alt–M to get into the BIOS Options menu.
4. The BIOS Options menu provides the following items to choose from:
5. To select any of the items in the menu, highlight the selection with the
Up Arrow or Down Arrow. Press Enter to toggle any of the 3 items.
☛Note
BIOS must be enabled to toggle the CD-ROM boot
Manual No. DB11-000033-00 3-1
BIOS Options
and the Drive geometry parameters.
3-2 eXtremeRAID 3000 Installation Guide
Controller Start-up
Setting BIOS Options
The available BIOS options are:
• BIOS disabled/enabled
• CD-ROM boot disabled/disabled
• 2GB/8GB drive geometry
BIOS Disable or Enable
This option must be enabled in order to toggle the CD-ROM boot and the
drive geometry parameters shown in the BIOS Options menu. The BIOS
must also be enabled in order to boot from any device (e.g., CD-ROM) or
system drive configured on the controller, or to access any DOS partition on
any drive configured on the controller.
When BIOS Disable or Enable is selected, the following message will be
displayed. Pressing any key will restart the system.
CD-ROM Boot Disable or Enable
The default for this option is for the CD-ROM boot to be disabled (e.g., the
system will boot from a hard drive, e ven if there is a bootable CD installed).
If the CD-ROM boot option is enabled, and if a bootable CD is installed in
the CD-ROM drive, the system can boot from the CD.
If the CD-ROM boot option is enabled, the CD-ROM will take priority over
the disk drives. For example, under MS-DOS, the disk drive that is normally
Drive C will become Drive D. All subsequent drive IDs will similarly be
moved down.
Manual No. DB11-000033-00 3-3
BIOS Options
Enable 8GByte or 2GByte Drives
This setting affects how the BIOS reads the disk dri ves for the boot partition.
Drive geometries can be toggled between 8 GB and 2 GB. The default is 2
GB. When the drive geometry is changed, the drive should be formatted at
the operating system level.
Caution
Changing this setting after data has been stored will
make the data unreadable. If you have already
configured your array and have stored data, you
should not change this setting.
The default BIOS geometry of the controller is set to 2 GB. This means that
the BIOS can only access the first 2 GB of any drive that has been configured
on the controller. This is adequate in most applications, since BIOS is only
used to boot the operating system. However, it does mean the operating
system must be installed in the first 2 GB of the capacity of the configured
drive. If this is not adequate, the BIOS geometry can be changed to 8 GB,
allowing the BIOS to access the first 8 GB of capacity.
As a rule of thumb, select 8 GB geometry if the following two cases apply:
1. You have a system (RAID) drive that is greater than 2.145 GB in
capacity.
2. The DOS/Windows compatible partitions could be located in an area
above the first 2.145 GB.
Otherwise the 2 GB option is fine.
3-4 eXtremeRAID 3000 Installation Guide
Controller Start-up
☛Note
In the event that the RAID controller needs to be
replaced, the current drive geometry will be restored
from the configuration on disk (COD).
BIOS Configuration Utility (RAID EzAssist)
RAID EzAssist is the on-board BIOS Configuration Utility used to build
several types of RAID configurations.
Refer to the RAID EzAssist Configuration Utility User Reference Guide or
RAID EzAssist Configuration Utility Quick Configuration Guide.
Operating System
If an operating system is not already installed on the system, it can be
installed on a system disk on the controller. The operating system is installed
along with the operating system device drivers.
Operating System Device Drivers
Device drivers that are compatible with the controller can be found in the
Software Kit. For details on how to install and load drivers, refer to the
PCI Disk Array Controller Drivers Installation Guide and User Manual.
Global Array Manager (GAM) Server
The Global Array Manager Server software supports a variety of operating
systems. For details on how to install GAM Server, refer to the Global Array
Manager Server Software Installation Guide and User Manual.
Manual No. DB11-000033-00 3-5
Global Array Manager (GAM) Client
Global Array Manager (GAM) Client
The controller can be configured using Global Array Manager Client. GAM
Client can also be used from the server or a system client to monitor status
and verify data integrity of disks connected to the controller while the system
and disks are running.
For details on how to install and run GAM Client, refer to the Global Array
Manager Client Software Installation Guide and User Manual.
In Case of Problems
If problems are encountered during start-up, check the following (the SCSI
reference is to be considered for the internal SCSI channel only):
• Check cable length. This includes internal bus lengths in enclosures.
• Check SCSI cabling for loose connections, pin mismatches (make sure
pin 1 on the cable matches pin 1 on the connector), bent pins, and
damaged or crossed cables.
• Check termination (only applies to the one SCSI channel).
• Check SCSI IDs on the drives connected to the SCSI channel.
3-6 eXtremeRAID 3000 Installation Guide
Appendix A
Memory Module and
Battery Backup Unit
Figure A-1. BDIMM Module
Product Description
The Battery Dual Inline Memory Module (BDIMM) is a cache memory
module that maintains data integrity in the event of a power failure. The
battery backup portion of this module monitors the write back cache on the
eXtremeRAID 3000 controller and provides power to the cache if it contains
data not yet written to the drives when power is lost.
The controller, with the BDIMM installed, occupies only one PCI slot on the
host backplane.
Features
Some of the features of the BDIMM include:
• Gas gauge circuit for battery charge monitoring
• Quick charge to replenish a drained battery
• SDRAM on the BDIMM module
Manual No. DB11-000033-00 A-1
BDIMM Operation
BDIMM Operation
This BDIMM consists of 32MB, 64MB, 128MB of ECC1 SDRAM cache
memory, a lithium Ion battery, a charging circuit, and power monitoring
circuitry. The controller is shipped with the BDIMM installed or with
standard DIMM memory, without a Battery Backup Module (BBM).
Set-up – Enabling the Write-Back Cache
Maximum RAID performance is achieved when the cache is in write-back
mode. The write-back cache is enabled by toggling the write-back/writethrough mode switch. The write-back/write-through mode switch is accessed
using RAID EzAssist (the BIOS Configuration Utility), or in GAM. Refer to
the RAID EzAssist Configuration Utility User Refer ence Guide or the Global
Array Manager Client Software Installation Guide and User Manual for
instructions on how to examine and change the mode switch.
Battery Backup Capacity
The battery backup’s capacity varies with the cache memory capacity used.
In the event of a power failure, the battery backup can be expected to
maintain cache data integrity for the periods of time shown in Table A-1. For
more detailed information about battery duration, please see “Battery Charge
Life” later in this chapter.
Table A-1. Battery Backup Capacity
Memory Size Approximate Battery Charge Life
32MB 168 hours
64MB 110 hours
128MB 60 hours
256MB 36 hours
1. ECC = Error Correction Code
A-2 eXtremeRAID 3000 Installation Guide
Memory Module and Battery Backup Unit
Maintenance
No maintenance is required. It is recommended that the BDIMM charge
level be periodically checked using the Gas Gauge function in GAM (see the
Global Array Manager Client Software Installation Guide and User
Manual).
Removing the BDIMM
The BDIMM only needs to be removed if the Lithium-Ion battery no longer
accepts a charge properly (Lithium battery life expectancy is approximately
1-1/2 years), or if the BDIMM is being salvaged from a controller that has
failed.
WARNING
For battery service, please contact LSI Logic or
your authorized dealer for repairs. Batteries
are not user serviceable or replaceable.
BDIMM Functional Description
Whenever the system is running, the BDIMM’s battery backup circuitry is
standing by, monitoring the voltage level supply of 3.3 V. In the event of a
power failure, the supply voltage level will begin to drop. When the battery
backup circuitry detects this voltage drop, it checks the status of the disk
cache. If the cache is empty, the battery backup circuitry does nothing.
If the cache contains data during a power failure, the BDIMM’s battery
backup circuitry will maintain cache data integrity until the power is
restored. When power is restored and the system finishes the bootstrap
process, the cache contents will be written to the disk array. The cache
contents will then be flushed from the cache.
Manual No. DB11-000033-00 A-3
BDIMM Functional Description
Status Indication
Battery status can be checked, and the battery can be reconditioned, or
charged using the Intelligent Battery Backup Unit dialog box in Global
Array Manager Client. This is accessed by selecting the Intelligent BBU
option the Administration menu.
Please refer to the Global Array Manager Client Installation Guide and
Users Manual.
Battery and Charge Circuit
On-board Battery
The on-board battery is rated at 4.1 V with a capacity of 900 mAH. The
BDIMM has a DC-DC converter that converts 4.1 V to 3.3 V, which is the
nominal voltage required for the cache.
Battery Charger
Battery charging is automatically handled by the BDIMM. No manual
preconditioning needs to be performed by the user. If the battery capacity
falls below a predetermined level (which is likely to happen after a power
failure), the battery charger goes into a quick charge mode. Charger will
operate within 0ºC to +45ºC.
Disposition of Failed Batteries
Currently, requirements for disposal or recycling of rechargeable LithiumIon batteries are under consideration by many agencies, both local and
international. Lithium-Ion batteries should not be punctured or incinerated
(the electrolyte can generate steam and cause the gas to explode).
The battery on the BDIMM contains the following text:
“Li-Ion Battery. Must be disposed of properly.”
Contact your local authorities to determine the appropriate method of
disposal.
A-4 eXtremeRAID 3000 Installation Guide
Memory Module and Battery Backup Unit
BDIMM Specifications
On-board Battery
Electrical Properties
• One Lithium-Ion cell, 4.1 V @ 900mAH
Physical Description
• Nominal pack size (in inches): 1.55(L) x 1.55(W) x 0.375 (H)
Battery Charge Life
Under typical conditions (35ºC), minimum specified backup
duration
Approximately 168 hours with 32MB
Approximately 110 hours with 64MB
Approximately 60 hours with 128MB
Approximately 36 hours with 256MB
Under less than typical conditions (45ºC), minimum specified
backup duration
Approximately 144 hours with 32MB
Approximately 96 hours with 64MB
Approximately 48 hours with 128MB
Approximately 30 hours with 256MB
Cache Memory
32, 64, 128, or 256MB of SDRAM
Module Dimensions
Length: 5.85 inches
Width: 3.5 inches
Environmental
Temperature Operating: 0ºC to + 45ºC
Storage: -40ºC to + 60ºC
Humidity Oper ating: 10% to 90%
Non-operating: 10% to 90%
(+32ºF to 113ºF)
(-40ºF to + 140ºF)
relative humidity (non-condensing)
relative humidity (non-condensing)
Warranty
1 1/2-Year, on the battery
Manual No. DB11-000033-00 A-5
BDIMM Specifications
A-6 eXtremeRAID 3000 Installation Guide
Appendix B
eXtremeRAID 3000
Specifications
General Hardware Specifications
eXtremeRAID 3000
Controller eXtremeRAID 3000
CPU StrongARM™ SA110 32-bit microprocessor, 233MHz
Code /Program
Memory
32MB, parity protected
Cache Memory 32MB, 64MB, 128MB, and 256MB SDRAM installed on
Firmware ROM Type, Flash EEPROM, 1MB x 8
PCI 64/32-bit, 33MHz–Host
SCSI Supports one QLogic Ultra2 LVD ISP1080
Fibre Supports up to two QLogic ISP2100A PCI to Fibre
a BDIMM module containing a battery with backup
circuitry for power fail protection of data.
Write: Selectable, Write-Through or Write-Back
Error Protection: ECC (Error Checking and Correction)
64/32-bit, 33MHz–Internal PCI
PCI to Ultra2 SCSI I/O Processors
Channel
I/O processors
Manual No. DB11-000033-00 B-1
Environmental Specifications
Environmental Specifications
Controller eXtremeRAID 3000
Temperature Operating 0°C to +50°C (+32°F to +122°F)
Storage -20°C to +70°C (-4°F to +158°F)
Humidity Operating 10% to 90% relative humidity (non-condensing)
Storage 10% to 90% relative humidity (non-condensing)
Altitude Operating Up to 3,048m (10,000 ft )
Storage Up to 15,240m (50,000 ft)
Form Factor Length: 12.280 inches
Width: 4.750 inches
Maximum.
Typical
Power
Consumption
Component
Height:
at 5.25v
at 4.75v
0.105 inches on the solder side of the controller
0.570 inches on the component side of the controller
3.5A (17.5W) with 64MBytes SDRAM
3.0A (15.0W) with 64MBytes SDRAM
MTBF 244,547 hours at 55°C
B-2 eXtremeRAID 3000 Installation Guide
Appendix C
eXtremeRAID 3000
Error Messages
☛Note
The firmware you are using may have these messages
turned off. However, they are listed here for your
reference.
Start-up Error Messages
The BIOS looks for any initialization message posted by the firmware during
the start-up sequence. If a message is found, one of the following errors
displays on screen and the installation process aborts.
EXR3000 fatal error--Memory test failed!
EXR3000 fatal error--Command interface test failed!
EXR3000 hardware error--Run Diagnostics to pinpoint
error
EXR3000 firmware checksum error--Reload firmware
EXR3000 Mismatch between NVRAM & Flash EEPROM
configurations!
Drive Check Error Messages
If mismatches are found, then, the BIOS prints out the following:
eXtremeRAID 3000 Configuration Checksum error--Run
configuration utility!
If the firmware detects that during the last power c ycle the system was turned
off abruptly leaving some incomplete write operations, the following
message appears:
Recovery from mirror race in progress
WARNING: Dead SCSI devices (Channel Target) : x:y
The following messages may also appear:
EXR3000 cannot recover from Mirror Race!
Some system drives are inconsistent!
Manual No. DB11-000033-00 C-1
Installation Abort
During the initialization, if the firmware fails to respond to the BIOS inquiry
within two minutes, the following message displays:
EXR3000 not responding--no drives installed!
The BIOS then inquires the firmware for its version number and other
information, and prints out the following message:
EXR3000 Firmware Version x.xx
One or more of the following messages will be displayed if the firmware
reports the following conditions:
Warning: X system drives offline
Warning: X system drives critical
WARNING: Dead SCSI devices (Channel : Target) : x:y
No system drives installed
X system drives installed
The BIOS repeats the same process for additional RAID controllers present
in the system. Then it proceeds to boot, if possible, from the first system
drive on the first controller.
Installation Abort
With Firmware 6.x, the installation aborted message is displayed when the
BIOS finds that the configuration of the disk drives, as stored in the
NVRAM and configuration on disk, is different from what it senses at boot
time. When this happens, (and a brand new installation is not being
attempted) the cause is often a faulty cable or drive, or a loose connection.
Check all of the connectors, cables, drives, and try to boot. If the error
persists, it most likely indicates a genuine failure and needs to be corrected.
To correct it, boot and run the on-board BIOS Configuration Utility, RAID
EzAssist (see Chapter 3). For more information, refer to the RAID EzAssist
Configuration Utility User Reference Guide or RAID EzAssist Configuration
Utility Quick Configuration Guide.
With Firmware 6.x, if the BIOS displays a mismatch in the Configuration on
Disk (COD) on all drives, then there will be an “install abort”– no drives will
be installed. Normally this error will not be displayed. If it is, boot and run
RAID EzAssist, the on-board Mylex Disk Array Configuration Utility (see
Chapter 3) to recover from the error. For more information, refer to the RAID
C-2 eXtremeRAID 3000 Installation Guide
eXtremeRAID 3000 Error Messages
EzAssist Configuration Utility User Reference Guide or RAID EzAssis t
Configuration Utility Quick Configuration Guide.
System Reboot or Power Down
Status messages may also be available from LED indicators connected to the
controller. The Cache Dirty indicator is especially important when preparing
to power-down the system.
The eXtremeRAID 3000 RAID controller is a caching controller with
32MB, 64MB, 128MB and 256MB of cache memory, data may still be in the
cache waiting to be written to the disk drives, when the system reports that a
write command was completed. It is very important to make sure that all data
is written to the disk before rebooting or powering down the system, or you
may lose data. It is always a good idea to wait for 60 seconds or until system
activity stops before resetting or rebooting the system.
Manual No. DB11-000033-00 C-3
System Reboot or Power Down
C-4 eXtremeRAID 3000 Installation Guide
Appendix D
PCI Hot Plug
Introduction
PCI Hot Plug is a feature that allows a PCI card to be replaced while the host
system is still running. The term “Hot Plug” is somewhat misleading; the
PCI card cannot simply be pulled out of the host system while the card is
operating without risk to the card, the system, and the data on the system.
In order to replace a Hot Plug PCI card, a software command must be
invoked to power off the card slot before the card can be removed. After the
software indicates that the card is unloaded and the slot is powered off, a
physical card retainer/switch must be released to allow the card to be
removed from the PCI bus. At this point, the card can be replaced.
At this time, LSI Logic only supports Hot Replacement of PCI Hot Plug
cards. Future releases are planned to support Hot Upgrade or Hot Expansion
(adding a card).
Implementation
Aside from the general terms previously mentioned, PCI Hot Plug
implementation is specific to the host hardware platform and the operating
system running on it. Refer to your host system's documentation for specific
details on how to implement PCI Hot Plug.
NetWare
When NetWare is installed on a system capable of PCI Hot Plug, the
following four modules are installed:
• cpqsbd.nlm –This is the Compaq system bus driver (a different driver
will be needed for a platform other than Compaq).
• ncm.nlm –This is the Novell Configuration Manager, which manages
the PCI Hot Plug system.
• ncmcon.nlm –This is the Hot Plug user interface called the Novell
Configuration Manager Console.
Manual No. DB11-000033-00 D-1
Implementation
• odineb.nlm –This is a module combining the Open Data-link interface
and the Novell Event Bus (NEB). The NEB controls the device drivers
through the Open Data-link.
If the NetWare installation process determines that the server supports PCI
Hot Plug and detects the appropriate driver, the installation process adds the
following two LOAD commands to the autoexec.ncf file:
• LOAD sys:\system\driver_name
This command loads the bus driver (for Compaq, this is cpqsbd.nlm).
After this command is executed, NetWare autoloads ncm.nlm.
• #LOAD sys:\system\ncmcon.nlm
This command loads the Novell Configuration Manager Console,
which then loads odineb.nlm. These commands can also be ex ecuted at
the server console prompt.
☛Note
This command is commented out. If you want the
Configuration Manager Console to be loaded every
time the system is started, remove the pound sign (#)
at the beginning of the line.
Perform the following steps:
1. Install NetWare 5 Service Patch 1.
2. Install the Mylex GAM DMI driver.
3. Restart the server. The autoexec.ncf will execute and it will load the
drivers and start ncmcon.nlm (the PCI Hot Plug user interface).
☛Note
If any LOAD line is commented out in autoexec.ncf,
the corresponding driver can be loaded manually by
executing the LOAD command (as listed in
autoexec.ncf) at the server console prompt.
D-2 eXtremeRAID 3000 Installation Guide
PCI Hot Plug
Windows NT
Windows NT requires additional software from the vendor who makes the
system. Since this software is not a part of NT, the software needs to be
installed after the operating system is loaded. Refer to your system or server
vendor's PCI Hot Plug documentation.
Caution
GAM drivers can stop PCI Hot Plug Boards from
unloading. If this problem occurs, stop GAM and
unload the GAM drivers before attempting to unload
the PCI Hot Plug controller.
Known Windows NT Issues
• Mylex Software Kit 2.1 or greater is required to support your system
vendor’s PCI Hot Plug utility.
• The macdisk.sys driver should not be loaded with a Mylex PCI Hot
Plug board; if macdisk.sys is loaded the system will hang upon
shutdown.
• When you install a Mylex card as a boot device and a Mylex Driver has
been installed prior to the installation of the Windows NT OS, NT will
not recognize the Mylex card as a PCI Hot Plug device. To fix this, the
driver must be reinstalled, and the system rebooted.
This problem occurs because PCI Hot Plug information does not get
loaded into the Windows NT registry for the Mylex controller upon
installation of Windows NT.
Windows 2000
Windows 2000 supports the PCI Hot Plug capability. No additional software
is required.
Please refer to the Windows 2000 documentation for instructions on how to
use the PCI Hot Plug feature.
Windows XP and .NET 32-bit
The released version of Windo w s XP and .NET 32-bit is intended to support
the PCI Hot Plug capability. No additional software is required.
Manual No. DB11-000033-00 D-3
Implementation
Please refer to the Windows XP or .NET 32-bit documentation for
instructions on how to use the PCI Hot Plug feature.
D-4 eXtremeRAID 3000 Installation Guide
Appendix E
Enclosure Management
Introduction
Mylex’s eXtremeRAID controllers support the industry standard enclosure
management protocol SCSI Accessed Fault-Tolerant Enclosures (SAF-TE).
This feature allows the host to monitor drive enclosures and detect certain
faults or operating environment conditions. The host can make a decision to
shut down the system or issue a warning based on the type of fault detected.
SAF-TE
☛Note
For the eXtremeRAID 3000, the SAF-TE section
applies only to the internal SCSI channel.
The SAF-TE protocol follows a specification jointly worked out by nStor
Corporation and Intel Corporation. Enclosures that are compliant with this
protocol are known as SCSI Accessed Fault-Tolerant Enclosures (SAF-TE).
The protocol is compatible with standard SCSI buses and cabling.
The SAF-TE interface standard’s objective is to provide a non-proprietary
means of allowing third-party disks and controllers to be automatically
integrated with peripheral enclosures that support:
• Status Signals (LEDs, audible alarms, LCDs, etc.)
• Hot swapping of drives
• Monitoring of fans, power supplies, and enclosure temperature
SCSI is the underlying transport mechanism for communicating enclosure
information. All standard SCSI host adapters will work. There is no need to
consider reserved signals or special cabling.
The SAF-TE interface can be implemented as a SCSI target that uses a SCSI
port and an 8-bit microcontroller.
All communication is initiated by the host. The SAF-TE processor acts only
in target mode. The SAF-TE processor should be periodically polled by the
host approximately every 2 to 10 seconds.
Manual No. DB11-000033-00 E-1
SAF-TE
Fibre Channel Cabinet
You will need to use a Fibre, High Speed Serial Data Connector (HSSDC),
cable to connect a fibre drive to either one or both of the external Fibre
connector(s) on the eXtremeRAID 3000 controller. Connect the other end of
the Fibre cable, with a 9-Pin DSUB connector, to other devices or to an
certified Fibre Channel Cabinet as required (for example, an SES external
drive cabinet).
Please see Figure 2-11 for an example of an HSSDC connector.
☛Note
Be sure to use a Fibre Channel Cabinet for the Fibre
disk drives. Use only Fibre disk drives in your Fibre
Channel Cabinet.
Check the documentation that comes with your Fibre
Channel Cabinet for further information.
E-2 eXtremeRAID 3000 Installation Guide
Glossary
AcceleRAID™
The AcceleRAID family features high performance, cost effecti ve Ultra
SCSI/Ultra2 SCSI LVD and Ultra 160 SCSI to PCI RAID controllers and
adapters for high-end desktops, workstations, and entry level and mid range
servers. AcceleRAID controllers support PCI-based motherboards with
embedded SCSI chips and systems that have a PCI expansion slot designated
for add-in RAID controllers. The AcceleRAID family consists of the 150,
200, 250, 352, 160, 170, and 170LP controllers. The 150, 200, and 250
products can utilize the on-board SCSI chips of servers and use SCSI
interrupt steering logic (SISL). In addition, the 150 and 250 products can
work in any PC or server with a PCI slot whether or not they have SCSI
interrupt steering logic. The 150 and 250 have one Ultra2 SCSI LVD
channel.
Active Termination
A type of terminator used in current SCSI channel setups, which utilizes an
active voltage regulator, thus closely matching cable impedance.
Application Server
A centralized computer that holds and distributes application programs to
users.
ASIC
Application-Specific Integrated Circuit, a chip created for a specific
application.
Array
Multiple disk drives configured to behave as a single, independent disk drive.
See also Disk Array.
Asynchronous Data Transfer
Data transfer not synchronized to a set timing interval. Asynchronous
devices must wait for a signal from the receiving device after each byte of
data.
Manual No. DB11-000033-00 G-1
Automatic Rebuild
Mylex controllers provide automatic rebuild capabilities in the event of a
physical disk drive failure. The controller performs a rebuild operation
automatically when a disk drive fails and both of the following conditions
are true:
A standby or hot spare disk driv e of iden tical or larger size is found attached
to the same controller;
All system drives that are dependent on the failed disk drive are configured
as a redundant array: RAID 1, RAID 3, RAID 5, or RAID 0+1.
During the automatic rebuild process, system activity continues; however,
system performance may degrade slightly.
BBU
Battery Backup Unit, provides a battery backup for data currently stored in
the on-board cache memory during intermittent power loss to the controller.
In the event of a power failure, the BBU can hold data in the cache for a
certain amount of time. Once power is restored the data can be saved to a
disk.
BIOS
Basic Input/Output System, software that determines what a computer can
do without accessing programs. The BIOS contains all the code required to
control the keyboard, screen, drives, serial communications, and other
functions. Usually the BIOS is built into a ROM chip installed on the
motherboard so that the BIOS will always be available and not affected by
disk failure. Sometimes the BIOS is recorded on a flash memory chip.
BIOS Configuration Utility
BIOS-based Configuration Utility, a utility program sequence used, upon
powerup, for configuring various hardware elements in a system.
Booting (or Bootstrapping)
Loading operating system code and other basic software from a disk or other
storage device to help a computer start.
Burst Data Rate
The speed at which a specific amount of data is sent or received in
intermittent operations.
G-2 eXtremeRAID 3000 Installation Guide
Glossary
Bus
A set of conductors that connect the functional units in a computer and are
the channels through which data is transferred. There are several types of bus
channels, including serial, parallel, PCI, ISA, EISA, and MCA. See also I/O
Bus.
Cables
The physical wires (copper or fibre optic) over which electrical signals are
transmitted. Cables are used to connect peripherals (such as disk arrays) to
computers and servers or to connect peripherals or components to each other .
Cache
A temporary storage area for frequently accessed or recently accessed data.
Cache is used to speed up data transfer to and from a disk. See also Caching.
Cache Flush
Refers to an operation where all unwritten blocks in a Write-Back Cache are
written to the target disk. This operation is necessary before powering down
the system.
Cache Line Size
Represents the size of the data “chunk” that will be read or written at one
time, and is set in conjunction with stripe size. Under RAID EzAssist
cache line size (also known as Segm ent Size) should be based on the stripe
size you selected. The default segment size for Mylex RAID controllers is
8K.
TM
, the
Caching
Allows data to be stored in a pre-designated area of a disk or RAM. Caching
speeds up the operation of RAID systems, disk drives, computers and
servers, or other peripheral devices.
CD-ROM
Compact Disk-Read Only Memory, a removable read-only storage device,
similar to an audio compact laser disk, holding up to 640MB of data.
Channel
Any path used for the transfer of data and control of information between
storage devices and a storage controller or I/O adapter. Also refers to one
Manual No. DB11-000033-00 G-3
SCSI bus on a disk array controller. Each disk array controller provides at
least one channel.
Conservative Cache
An operating mode in which system drives configured with the write-back
caching policy are treated as though they were configured for write-through
operation and the cache is flushed.
Consistency Check
A process that verifies the integrity of redundant data. A consistency check
on a RAID 1 or RAID 0+1 configuration (mirroring) checks if the data on
drives and their mirrored pair are exactly the same. For RAID Level 3 or
RAID Level 5, a consistency check calculates the parity from the data
written on the disk and compares it to the written parity. A consistency check
from Mylex utilities such as Global Array Manager
TM
EzAssist
corrected. See also Parity Check.
give the user the ability to have a discrepancy reported and
TM
(GAM) or RAID
Data Transfer Rate
The amount of data per unit of time moved through a channel or I/O Bus in
the course of execution of an I/O load, usually expressed in MBps.
DB-9
A type of connector used for serial interfaces.
Device Driver
A software program that controls a particular type of device attached to a
computer, such as a RAID subsystem, printer, display, CD-ROM, disk drive,
etc.
DIMM
Dual In-line Memory Module, a circuit board that has memory chips. Instead
of installing two SIMMs for the 64-bit memory path on a Pentium processor,
one DIMM can be installed. See also SIMM.
Disk
A non-volatile, randomly addressable, re-writable data storage device,
including rotating magnetic and optical disks as well as solid-state disks or
other electronic storage elements.
G-4 eXtremeRAID 3000 Installation Guide
Glossary
Disk Array
A collection of disks from one or more commonly accessible disk systems.
Disk arrays, also known as RAID, allow disk drives to be used together to
improve fault tolerance, performance, or both. Disk arrays are commonly
used on servers and are becoming more popular on desktops and
workstations. See also Array.
Disk Drive
A device for the electronic digital storage of information.
Disk System
A storage system capable of supporting only disks.
Drive Groups, Drive Packs
A group of individual disk drives (preferably identical) that are logically tied
to each other and are addressed as a single unit. In some cases this may be
called a drive “pack” when referring to just the physical devices.
All the physical devices in a drive group should have the same size;
otherwise, each of the disks in the group will effectively ha v e the capacity of
the smallest member. The total size of the drive group will be the size of the
smallest disk in the group multiplied by the number of disks in the group.
For example, if you have 4 disks of 400MB each and 1 disk of 200MB in a
pack, the effective capacity available for use is only 1000MB (5x200), not
1800MB.
Drivers
A software routine that receives I/O requests from higher levels within the
operating system and converts those requests to the protocol required by a
specific hardware device.
Dual Active
A pair of components, such as storage controllers in a failure tolerant storage
system, that share a task or set of tasks when both are functioning normally.
When one component of the pair fails, the other takes the entire load. Dual
active controllers (also called Active/Active controllers) are connected to the
same set of devices and provide a combination of higher I/O performance
and greater failure tolerance than a single controller.
Manual No. DB11-000033-00 G-5
ECC
Error Correcting Code, a method of generating redundant information which
can be used to detect and correct errors in stored or transmitted data.
EDO
Extended Data Output, a type of random access memory (RAM) chip
designed to improve the time to read from memory on faster
®
microprocessors such as the Intel
Pentium.
EEPROM
Electrically Erasable PROM, see EPROM.
EISA
Extended Industry Standard Architecture, a bus standard for PCs extending
the ISA architecture to 32 bits and allowing more than one CPU to share the
bus.
Embedded Storage Controller
An intelligent storage controller that mounts in a host computer’s housing
and attaches directly to a host’s memory bus with no intervening I/O adapter
or I/O bus.
EPROM
Erasable Programmable Read Only Memory, memory which can be erased
and re-used.
eXtremeRAID
A family of Mylex RAID controllers which offer uncompromising fault
tolerance, data availability, superior configuration, and management
flexibility. The eXtremeRAID family incorporates the latest performance
technology by using the fastest processor on a PCI based RAID solution, a
233 MHz RISC processor, up to four 160MB/sec Ultra 160 SCSI (Ultra3
SCSI) channels, and a 64-bit PCI interface to provide eXtreme performance
for servers. The eXtremeRAID controllers use driv er technology with which
Mylex has won tpm-C benchmarks worldwide. With this technology, the
eXtremeRAID 1100, 2000, and 3000 provide the highest performance and
most flexible RAID solution available today.
G-6 eXtremeRAID 3000 Installation Guide
Glossary
Failback
Restoring a failed system component’s share of a load to a replacement
component.
Failover
A mode of operation for failure tolerant systems in which a component has
failed and a redundant component has assumed its functions.
Failover Port
A fibre channel port capable of assuming I/O requests for another, failed port
on the loop. During normal operation, a failover port may be active or
inactive. Failover ports assume the same loop ID and, optionally, the same
node from the failed port.
Failure
A detectable physical change in hardware, requiring replacement of the
component.
Fast SCSI
Devices that increases the speed at which data is transferred as opposed to
the volume of data. These devices use data rates up to 10 MHz.
Fast/Wide SCSI
SCSI devices using data rates up to 20 MHz.
Flash ROM
Memory on an adapter containing software that can be reprogrammed
without removing it from the board.
Format
A pre-established layout for data. Programs accept data as input in a certain
format, process it, and provide it as output in the same or another format. All
data is stored in some format with the expectation that it will be processed by
a program that knows how to handle that format.
Gigabit
109 (1,000,000,000) bits. Abbreviated as Gb.
Manual No. DB11-000033-00 G-7
Gigabyte
230 (1,073,741,824) bytes. Abbreviated as G or GB.
Global Array Manager (GAM)
A Mylex RAID management utility that allows a system administrator to
configure, monitor, and manage network RAID storage from anywhere in
the world. GAM can communicate critical notification via e-mail, fax, pager,
SNMP or the launching of an application. GAM is everything needed to
manage Mylex PCI RAID Controllers, SCSI Host Adapters, and External
RAID Controllers.
HDM
Hardware Driver Module, a dri ver set required for SCSI adapters for use in
an I
O environment.
2
Host
Any computer system to which disks are attached and accessible for data
storage and I/O.
Host Bus Adapter (HBA)
An I/O adapter that connects a host I/O bus to the host’s storage memory
system.
Host I/O Bus
An I/O bus used to connect a host computer to storage systems or storage
devices.
Hot Plug
The process of adding or removing a device from a bus while transactions
involving other devices are occurring over the bus. See also PCI Hot Plug.
Hot Replacement of Disks
The design of all Mylex controllers allows for the replacement of failed hard
disk drives without interruption of system service. In the event of a SCSI
drive failure on a properly configured system (where the data redundancy
features of the controller are used), the system generates a message to alert
the system operator.
When a replacement drive becomes available, the system operator can
remove the failed disk drive, install a new disk drive, and instruct the
G-8 eXtremeRAID 3000 Installation Guide
Glossary
controller to “rebuild” the data on the new drive, all without interrupting
system operations. Once the rebuild is complete, the controller will be
brought back into a fault tolerant state. See also Hot Swap.
Hot Spare
A physical disk drive not part of a system drive that the controller can use to
automatically rebuild a critical system drive. The hot spare drive must have
at least as much capacity as the largest disk drive in the array or the rebuild
may not start. See also Hot Standby.
Hot Standby
A redundant component in a fault tolerant storage system that has power
applied and is ready to operate, but which does not perform its task as long
as the primary component for which it is standing by is functioning properly .
See also Hot Replacement of Disk and Hot Spare.
Hot Swap
The exchange of a replacement unit in a storage system for a defective unit.
The exchange requires human intervention, but the system can continue to
perform its normal functions (compare with Auto Swap, Cold Swap, and
Warm Swap). See also Hot Replacement of Disk.
In-Line Terminator
A plug attached to the end of a SCSI cable in order to initiate active
termination. Used when SCSI devices on the cable do not have built-in
termination. See also Active Termination.
Interface
A hardware or software protocol that manages the exchange of data between
the hard disk drive and the computer. The most common interfaces for small
computer systems are ATA (also known as IDE) and SCSI.
Internal RAID Controller
A controller circuit board that resides inside a computer or server. An
internal RAID controller resides on a bus, such as the PCI bus. Examples of
internal RAID controllers include the Mylex AcceleRAID and
eXtremeRAID families.
Manual No. DB11-000033-00 G-9
I/O
Input/Output, the transmission of information between an external source
and the computer.
I/O Bus
Any path used for the transfer of data and control information between I/O
adapters and storage controllers or storage devices. See also Bus.
I2O
Intelligent Input/Output, a driver that uses special I/O processes to eliminate
I/O bottlenecks. The processes deal with interrupt handling, buffering, and
data transfer. An I
which handles higher-level OS details, and a hardware device module
(HDM), which knows how to communicate with certain devices.
O driver also includes an OS-specific module (OSM),
2
ISA
Industry Standard Architecture, a standard bus (computer interconnection)
architecture associated with the IBM AT motherboard. It allows 16 bits at a
time to flow between the motherboard circuitry and an expansion slot card
and its associated device(s).
JBOD
Just A Bunch of Disks (Drives), a number of disk drives, usually in an
enclosure. JBOD implies that the disks do not use RAID technology and
function independently. All Mylex RAID controllers support JBOD mode.
Jumper
A short piece of electrical conductor encased in plastic used to connect pins
on a device to provide settings that the user can change. The settings remain
constant during operation. For example, jumpers often set SCSI ID,
termination, and IDE master/slave settings.
Kilobyte
210 (1,024). Abbreviated as K or KB.
Logical Drive
The logical devices presented to the operating system. System drives are
presented as available disk drives, each with a capacity specified by the
Mylex RAID controller.
G-10 eXtremeRAID 3000 Installation Guide
Glossary
Logical Drive States
A logical (system) drive can be Online, Critical, or Offline. Notice that the
term “online” is used for both physical and logical drives.
LVD
Low Voltage Differential, a form of SCSI signaling introduced with Ultra2
SCSI (Fast40 SCSI) uses data high and data low signal lines to increase
transmission distances over those of single-ended (conventional SCSI
signaling) lines. LVD allows for cable lengths of up to 12 meters
(approximately 39 feet) with up to 15 devices. L VD also lo wers noise, po wer
usage, and amplitude.
L VD dif fers from conv entional differential signaling in that only positive and
negative values are distinguished, not voltage levels. Other advantages are
that L VD de vices consume less po wer and can sense single-ended devices on
the bus and revert to single-ended signaling. Devices need to be Ultra2 SCSI
LVD devices in order to take advantage of the LVD signaling. Mylex
AcceleRAID, eXtremeRAID, and DAC FL controllers are LVD controllers.
Megabit
A million bits; used as a common unit of measure, relative to time in
seconds, as an expression of a transmission technology's bandwidth or data
transfer rates. Megabits per second (Mbps) is a frequent measure of
bandwidth on a transmission medium.
Megabyte
220 (1,048,576) bytes. One megabyte can store more that one million
characters. Abbreviated as M or MB.
Mirrored Cache
A cache memory that has duplicate data from another controller. In the e v ent
of failure of the original controller, the second controller can tak e the cached
data and place it on the disk array.
Mirrored Hard Drive
Two hard drives the computer sees as one unit. Information is stored
simultaneously on each drive. If one hard disk drive fails, the other contains
all of the cached data and the system can continue operating.
Manual No. DB11-000033-00 G-11
Mirroring
Refers to the complete duplication of data on one disk drive to another disk
drive, this duplication occurs simultaneously with each write operation: each
disk will be the mirror image of the other (also known as RAID Level 1, see
RAID levels). All Mylex RAID controllers support mirroring.
M.O.R.E.
Mylex Online RAID Expansion, an advanced configuration mode that
allows expansion of any unconfigured or hot spare drive into the expandable
drive group while the controller is online with the host. For example, a
system using a five-disk-driv e RAID set can add another disk driv e to create
a six-disk-drive RAID set. The M.O.R.E. operation can be performed on all
RAID levels except JBOD.
Mylex’s Global Array Manager (GAM) supports two M.O.R.E. features:
Expand Capacity allows logical drive e xpansion for FFx external controllers
only.
Expand Array allows array expansion for both PCI and FFx external
controllers.
During the RAID set expansion process, which includes re-striping data
from the old (smaller) RAID set to the new (expanded) RAID set, the
controller continues to service host I/O requests.
MTBF
Mean Time Between Failures, the av erage time from start of use to failure in
a large population of identical systems, computers, or devices.
Narrow SCSI
8-bit wide standard SCSI. Compare with Fast SCSI, Fast/Wide SCSI, Ultra
SCSI, Ultra Wide SCSI, Ultra Fast SCSI, Ultra 160 SCSI, and WideSCSI.
NVRAM
Non-Volatile Random Access Memory, a memory unit equipped with a
battery so that the data stays intact even after the main power had been
switched off.
G-12 eXtremeRAID 3000 Installation Guide
Glossary
Offline
A Logical Drive is in an “offline” state if no data can be read from it or
written to it. Offline does not apply to physical disk drives. System
commands issued to offline logical drives are returned with an error status;
no operations can be performed on offline logical drives. See also Logical
Drive States, Online, and Critical.
Online
A Logical Drive is in an “online” state if all of its participating SCSI drives
have power and are operational. See also Logical Drive States, Critical, and
Offline.
Parity
A method of providing complete data redundancy while requiring only a
fraction of the storage capacity of mirroring. The data and parity blocks are
divided between the disk drives in such a way that if any single disk drive is
removed or fails, the data on it can be reconstructed using the data on the
remaining disk drives. The parity data may exist on only one disk drive or be
distributed between all disk drives in a RAID group.
Parity Check
A function used to verify the integrity of data on a system drive. It verifies
that mirror or parity information matches the stored data on the redundant
arrays. If the parity block information is inconsistent with the data blocks,
the controller corrects the inconsistencies. See also Consistency Check.
PCI
Peripheral Component Interconnect, a standardized architecture that
provides a high-speed data path between peripherals and the CPU. PCI is a
high-performance, backplane interface, expansion slot architecture found on
PCs, Macintoshes, and UNIX workstations. PCI cards are portable across
hardware platforms with the help of various software drivers.
PCI Hot Plug
A feature that allows for the printed circuit board (PCB) to be replaced
without powering down the entire system—an essential feature in newer
PCI-based PCs. Mylex DAC960PG, DAC960PJ, AcceleRAID, and
eXtremeRAID products are all PCI Hot Plug compatible. See also Hot Plug.
Manual No. DB11-000033-00 G-13
Physical Device
Any device connected to some kind of hardware. For example, SCSI disk,
fibre disk, network disk, RAM disk, etc.
Physical Disk Drive
A single hard disk drive. Each physical disk drive is assigned a unique
identification address.
PROM
Programmable Read-Only Memory, memory that users with appropriate
instructions can reprogram.
Protocol
A special set of rules for transmitting data between two devices in a
telecommunication connection.
RAID
Redundant Array of Independent Disks, a collection of two or more disks
working together in an array. D A C960 controllers implement this technology
to connect up to 15 SCSI devices per channel. The different forms of RAID
implementation are known as “RAID levels .”
The system manager or integrator selects the appropriate RAID level for a
system. This decision will be based on which of the following are to be
emphasized:
Disk Capacity
Data Availability (redundancy or fault tolerance)
Disk Performance
RAID Adapters
See RAID Controller.
RAID Advisory Board (RAB)
An association of companies whose primary intention is to standardize
RAID storage systems. Mylex is a member of RAB.
RAID Controller
Low cost RAID controllers that use SCSI channels on the motherboard.
G-14 eXtremeRAID 3000 Installation Guide
Glossary
RAID Levels
Mylex disk array controllers support four RAID Advisory Board approved
(RAID 0, RAID 1, RAID 3, and RAID 5), two special (RAID 0+1, and
JBOD), and three spanned (RAID 10, 30, and 50) RAID levels. All DA C960,
AcceleRAID, and eXtremeRAID series controllers support these RAID
levels.
Level 0: Provides block “striping” across multiple drives, yielding higher
performance than is possible with individual drives. This level does not
provide any redundancy.
Level 1: Drives are paired and mirrored. All data is 100 percent duplicated
on a drive of equivalent size.
Level 3: Data is “striped” across several physical drives. Maintains parity
information, which can be used for data recovery.
Level 5: Data is “striped” across several physical drives. For data
redundancy, drives are encoded with rotated XOR redundancy.
Level 0+1: Combines RAID 0 striping and RAID 1 mirroring. This level
provides redundancy through mirroring.
JBOD: Sometimes referred to as “Just a Bunch of Drives.” Each drive is
operated independently like a normal disk controller, or drives may be
spanned and seen as a single drive. This level does not provide data
redundancy.
Level 10: Combines RAID 0 striping and RAID 1 mirroring spanned across
multiple drive groups (super drive group). This level provides redundancy
through mirroring and better performance than Level 1 alone.
Level 30: Data is “striped” across multiple drive groups (super drive group).
Maintains parity information, which can be used for data recovery.
Level 50: Data is “striped” across multiple drive groups (super drive group).
For data redundancy, drives are encoded with rotated XOR redundancy.
Note: The host operating system drivers and software utilities remain
unchanged regardless of the level of RAID installed. The controller makes
the physical configuration and RAID level implementation.
Manual No. DB11-000033-00 G-15
RAID Migration
A feature in RAID subsystems that allows for changing a RAID level to
another level without powering down the system.
RAM
Random Access Memory, the "built-in" readable and writable data storage
that comes with (or can be added to) a computer.
RISC
Reduced Instruction Set Computing, architecture for an application-specific
processor.
RJ-11, RJ-45
Registered Jacks (sometimes described as RJ-XX), a series of telephone
connection interfaces (receptacle and plug) that are registered with the U.S.
Federal Communications Commission (FCC). The most common telephone
jack is the RJ-11 jack, which can have six conductors but is usually
implemented with four. The RJ-11 jack is likely to be the jack that your
household or office phones are plugged into from the ordinary "untwisted"
wire (sometimes called "gray satin" or "flat wire") that people are most
familiar with. The RJ-45 is a single-line jack for digital transmission over
ordinary phone wire, either untwisted or twisted; the interface has eight pins
or positions.
ROM
Read-Only Memory , built-in computer memory containing data that
normally can only be read, not written to. ROM contains the programming
that allows a computer to be "booted up" each time you turn it on. Unlike a
computer's random access memory (RAM), the data in ROM is not lost when
the computer power is turned off; a small long-life battery in your computer
sustains the ROM.
SAF-TE
SCSI Accessed Fault-Tolerant Enclosure, an “open” specification designed
to provide a comprehensive standardized method to monitor and report
status information on the condition of disk drives, power supplies, and
cooling systems used in high availability LAN servers and storage
subsystems. The specification is independent of hardware I/O cabling,
operating systems, server platforms, and RAID implementation because the
G-16 eXtremeRAID 3000 Installation Guide
Glossary
enclosure itself is treated as simply another device on the SCSI bus. Many
other leading server, storage, and RAID controller manufacturers w orldwide
have endorsed the SAF-TE specification. Products compliant with the
SAF-TE specification will reduce the cost of managing storage enclosures,
making it easier for a LAN administrator to obtain base-level fault-tolerant
alert notification and status information. All Mylex RAID controllers feature
SAF-TE.
SCSI
Small Computer System Interface, a technological standard that defines
connections between computers and peripheral devices.
SCSI Adapters
Storage controllers for managing SCSI devices.
SCSI Drive
A disk drive equipped with a SCSI interface (sometimes referred to as a
SCSI Disk). Each disk drive will be assigned a SCSI address (or SCSI ID),
which is a number from 0 to 7 (0 to 15 under wide or Ultra SCSI). The SCSI
address uniquely identifies the drive on the SCSI bus or channel.
SCSI Drive States
Refers to a SCSI drive’ s current operational status. At any gi ven time, a SCSI
drive can be in one of five states: Ready, Online, Standby, Dead, or Rebuild.
The controller stores the state of the attached SCSI driv es in its non-volatile
memory. This information is retained ev en after power-off. Hence, if a SCSI
disk is labeled “dead” in one session, it will stay in the “dead” state until a
change is made either by using a system level utility or after a rebuild. Each
state is described below:
Ready: A SCSI disk drive is in a “ready” state if it is powered on and is
available to be configured during the current session but remains
unconfigured.
Online: A SCSI disk drive is in an “online” state if is powered on, has been
defined as a member of a drive group, and is operating properly.
Standby: A SCSI disk drive is in a “standby” state if it is powered on, is able
to operate properly, and was
Manual No. DB11-000033-00 G-17
NOT defined as part of any drive group.
Offline: A SCSI disk drive is in a “offline” state if it is not present, if it is
present but not powered on, or if it failed to operate properly and was
“offline” by the controller. When the controller detects a failure on a disk, it
“kills” that disk by changing its state to “offline.” An “offline” SCSI drive
can also be present and powered on, but a SCSI driv e in a “of fline” state does
not participate in any I/O activity; no commands are issued to dead drives.
Rebuild: A SCSI disk drive is in a “reb uild” s tate while it is in the process of
being rebuilt. During this process, data is regenerated and written to the disk
drive. This state is also referred to as “Write-Only” (WRO).
SCSI Interrupt Steering Logic (SISL)
Architecture that allows a RAID controller, such as AcceleRAID 150, 200 or
250, to implement RAID on a system board-embedded SCSI bus or a set of
SCSI busses.
SDRAM
Synchronous Dynamic Random Access Memory, a form of dynamic random
access memory (DRAM) that can be coordinated or synchronized to the
clock speed of the computer.
Segment Size
See Cache Line Size.
Sequential I/O
A type of read and write operation where entire blocks of data are accessed
one after another in sequence, as opposed to randomly.
Server
A computer program that provides and manages services to other computer
programs on the same or other computers. The computer that a server
program runs in is also frequently referred to as a server.
SES
SCSI Enclosure Services, a standard for SCSI access to services within an
enclosure containing one or more SCSI devices. For disk drives, power
supplies, cooling elements, and temperature sensors, the actions performed
are the same as for SAF-TE monitoring. If a UPS is connected to any
SES-monitored enclosures, and an AC failure or two minute warning is
G-18 eXtremeRAID 3000 Installation Guide
Glossary
reported, conservative cache is enabled and all system drives are switched to
write-through cache. Primarily used in fibre enclosures.
SIMM
Single In-line Memory Module, RAM packed on a small circuit board with a
defined edge connector. Two SIMMs are required for a 64-bit memory path
on a Pentium processor. See also DIMM.
SISL
See SCSI Interrupt Steering Logic (SISL).
SMART
Self-Monitoring Analysis and Reporting Technology, the industry standard
reliability prediction indicator for both the ATA/IDE and SCSI hard disk
drives. Hard disk drives with SMART offer early warning of some hard disk
failures so critical data can be protected.
SNMP
Simple Network Management Protocol, the protocol governing network
management: for monitoring network devices and their functions.
Standard Disk Drive
This term refers to a hard disk drive with SCSI, IDE, or other interface,
attached to the host system through a standard disk controller.
Standby Replacement of Disks
See also Hot Spare. One of the most important features the RAID controller
provides to achieve automatic, non-stop service with a high degree of faulttolerance. The controller automatically carries out the rebuild operation
when a SCSI disk drive fails and both of the following conditions are true:
A “standby” SCSI disk drive of identical size is found attached to the same
controller;
All of the system drives that are dependent on the failed disk are redundant
system drives, e.g., RAID 1, RAID 3, RAID 5, and RAID 0+1.
Note: The standby rebuild will only happen on the
never across DAC960 controllers.
During the automatic rebuild process, system activity continues as normal.
System performance may degrade slightly during the rebuild process.
Manual No. DB11-000033-00 G-19
SAME DA C960 controller ,
To use the standby rebuild feature, you should always maintain a standby
SCSI disk in your system. When a disk fails, the standby disk will
automatically replace the failed drive and the data will be reb uilt. The system
administrator can disconnect and remove the bad disk and replace it with a
new disk. The administrator can then make this new disk a standby.
The standby replacement table has a limit of 8 automatic replacements in any
session (from power-on/reset to the next power-off/reset). When the limit of
8 is reached and a disk failure occurs, the standby replacement will occur b ut
will not be recorded in the replacement table.
To clear the “standby replacement” table, reboot the system from a DOS
bootable floppy, run the configuration utility and select the option ‘view/
update configuration’ from the main menu. A red box labeled ‘Drive Remap
List’ will be displayed. Selecting the box will allow you to continue. You
should save the configuration without making any changes, and exit the
configuration utility. This will clear the replacement table. You may now
proceed to boot your system and continue normal operations.
In normal use, the replacement table limit of 8 should not cause any
problems. Assuming that a disk fails about once a year (drives we support
generally come with a 5-year warranty), the system would run continuously
for a minimum of eight years before the table would need to be cleared.
Stripe Order
The order in which SCSI disk drives appear within a drive group. This order
must be maintained, and is critical to the controller’s ability to “rebuild”
failed drives.
Stripe Size
The size, in kilobytes (1024 bytes) of a single I/O operation. A stripe of data
(data residing in actual physical disk sectors, which are logically ordered
first to last) is divided over all disks in the drive group.
Stripe Width
The number of striped SCSI drives within a drive group.
Striping
The storing of a sequential block of incoming data across multiple SCSI
drives in a group. For e xample, if there are 3 SCSI driv es in a group, the data
will be separated into blocks and block 1 of the data will be stored on SCSI
G-20 eXtremeRAID 3000 Installation Guide
Glossary
drive 1, block 2 on SCSI drive 2, block 3 on SCSI drive 3, block 4 on SCSI
drive 1, block 5 on SCSI drive 2, and so on. This storage method increases
the disk system throughput by ensuring a balanced load among all drives.
Sustained Data Transfer Rate
A rate of data transfer defined for continuous operation at a maximum speed
level.
Synchronous Data Transfer
Data transmission synchronized to a defined time interval, and is faster than
asynchronous SCSI because there is no wait for acknowledgement of each
byte from the receiving device (up to 20MHz).
System Drives
A system drive is equiv alent to a logical dri ve. System dri v es are presented to
the operating system as available disk drives, each with a capacity specified
by the eXtremeRAID controller.
Target ID
The SCSI ID of a device attached to a controller. Each SCSI channel can
have up to 15 attached SCSI devices (target ID from 0 to 6 and 8 to 15).
Terminator
A part used to end a SCSI bus.
Termination
A method of matching transmission impedance of a bus to eliminate signal
reflections from the physical ends of the bus.
Transfer Rate
The rate at which data moves between the host computer and storage, input,
or output devices, usually expressed as a number of characters per second.
Ultra 160 SCSI (Ultra3 SCSI)
The newest in SCSI technology, Ultra 160 SCSI increases performance,
reliability, and manageability. With transfer rates of 160 MBps, cyclical
redundancy check, and the capability to automatically test the interface’s
performance level, the Ultra 160 SCSI can keep up with fibre channel
technology.
Manual No. DB11-000033-00 G-21
Ultra SCSI (Fast 20 SCSI)
A high performance SCSI protocol that has a bus speed of 20 Megabytes per
second in the Narrow SCSI configuration and 40 MB in the Wide SCSI (Fast
20 Wide SCSI) configuration.
Ultra Wide SCSI
16-bit wide Ultra SCSI (IS devices), double the speed of narrow SCSI.
Ultra2 SCSI (Fast 40 SCSI)
A higher performance SCSI protocol than Ultra SCSI. Ultra2 SCSI has a bus
speed of 40 Megabytes per second in the Narrow SCSI configuration and 80
Megabytes in the Wide SCSI (Wide Ultra2 SCSI) configuration.
Wide SCSI
A SCSI protocol and signal definition providing 16-bit wide data path.
Write-Back Cache
A caching strategy whereby write operations result in a completion signal
being sent to the host operating system as soon as the cache (not the disk
drive) receives the data to be written. The target disk drive will receive the
data at a more appropriate time in order to increase controller performance.
An optional cache battery backup can be used to protect against data loss as
a result of a power failure or system crash.
Write-Through Cache
A caching strategy whereby data is written to the SCSI drive before a
completion status is returned to the host operating system. This caching
strategy is considered more secure, since a power failure will be less lik ely to
cause loss of data. However, a write through cache results in a slightly lower
performance.
G-22 eXtremeRAID 3000 Installation Guide
LSI LOGIC CORPORATION
SOFTWARE LICENSE AND WARRANTY POLICY
Limited Warranty
LSI warrants to the original purchaser of the product enclosed herein
(“Customer”) that (a) for a period of three (3) years from the date of
Customer’s purchase of the Product (excluding batteries and
memory) (the “Product Warranty Period”), and (b) for a period of one
(1) year from the date of purchase of the Product by Customer (the
“Battery/Memory Warranty Period”), the batteries and memory
included in the Product will (i) be free from defects in workmanship
and materials, and (ii) substantially conform to the documentation or
other specifications for the Product. The limited warranties herein
shall not apply to and shall be void for any Product that has been
misused (including static discharge, improper installation, or
accident), abused, modified, damaged a s a result of actions on the
part of Customer or its agents or its processes, unauthorized service
or parts, used in a manner inconsistent with normal computer
operations (including but not limited to electrical irregularities,
lightning or power line related damage, or other abnormal
occurrences), or to normal wear and tear of the Product. The
warranty herein is made to and for the benefit of the original
purchaser of this Product and is non-transferable.
This warranty will not apply to, and LSI provides no warranty for any
BIOS, software, ROM-based firmware or other product developed or
manufactured b y an y third party whether including with this Product or
not. Such warranty or warranties are provided by third parties and, to
the extent permitted thereby, shall be made available and are hereby
assigned by LSI to Customer.
Customer may obtain warranty service during the Product Warranty
Period or Battery/Memory Warranty Period, as the case may be, if (a)
Customer has contacted LSI at the telephone num ber listed LSI’s web
site at www.lsilogic.com to obtain a Returned Material Authorization
(“RMA”) number and appropriate instructions from LSI, (b) after
obtaining LSI’s au thorization, Customer has returned the Product if so
instructed to an authorized LSI service facility or to LSI in accordance
with LSI’s instructions and the terms of this Agreement, shipping
costs to be borne by LSI, and (c) Customer has provided proof of
purchase price and date for unregistered Product. LSI shall bear
one-way shipping, packing and insurance costs and all other costs,
excluding labor and parts, necessary to effectuate repair or
replacement under this warranty. All Product repaired or replaced
under this warranty shall be returned to Customer at Customer’s
expense. Repair or replacement Product provided under this limited
Product warranty will be furnished on an exchange basis and may be
new or reconditioned. All Product returned under this warranty shall
become the property of LSI. LSI shall notify Customer in the event
that the Product returned under the warranty does not, in LSI’s sole
determination, comply with the conditions and requirements set for th
herein and, unless disposition instructions are given by Customer for
the Product within thirty (30) days of such notification, the Product
shall be returned to Customer freight collect.
Warranty Disclaimer
EXCEPT AS SET FORTH IN THIS DOCUMENT, LSI MAKES NO
WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY
REGARDING OR RELATING TO THE PRODUCT, OR ANY
MATERIALS OR SERVICES FURNISHED OR PROVIDED TO OEM
UNDER THIS AGREEMENT, INCLUDING MAINTENANCE AND
SUPPORT. LSI SPECIFICALLY DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, TH E IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT
TO THE PRODUCT AND ANY OTHER MATERIALS AND
SERVICES, AND WITH RESPECT TO THE USE OF ANY OF THE
FOREGOING.
THE REMEDIES STATED IN THIS DOCUMENT CONSTITUTE
CUSTOMER’S EXCLUSIVE REMEDIES AND LSI’S SOLE
LIABILITY FOR BREACH OF THE LIMITED WARRANTIES SET
FORTH HEREIN.
Software License
Subject to the terms and conditions of this Agreement, LSI grants
Customer a non-exclusive, worldwide, non-transferable, revocable,
royalty-free license to use, perform and display the LSI software that
is a part of the Product (“ LSI Software”) solely as par t of the Produc t
incorporated into the OEM Products that and not on a standalone
basis. Customer may not ( a) sell, lease, license, or sublicense the LSI
Software, (b) de-compile, disassemble, reverse engineer, or
otherwise attempt to derive source code from the LSI Software, in
whole or in part, except to the extent such restriction is prohibited by
applicable law, (c) modify or create derivative works from the LSI
Software, or (d) use the LSI Software to provide processing services
to third parties or otherwise use the LSI Software on a service bureau
basis, electronically distribute or timeshare the LSI Software or
market the LSI Software by interactive cable or remote processing
services.
Limitation of Liability
IN NO EVENT SHALL LSI’S TOTAL, CUMULATIVE LIABILITY
ARISING FROM THE SALE, USE AND DISPOSITION OF THE
PRODUCT AND/OR THE LICENSING OF THE LSI SOFTWARE
EXCEED THE AMOUNT PAID BY CUSTOMER FOR THIS
PRODUCT. IN NO EVENT SHALL LSI BE LIABLE TO CUSTOMER
OR ANY THE OTHER FOR ANY PUNITIVE, INCIDENTAL,
INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES,
INCLUDING LOSS OF PROFITS, INCURRED BY THAT PARTY,
HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY,
WHETHER BASED IN CONTRACT, TORT (INCLUDING, WITHOUT
LIMITATION, NEGLIGENCE OR PRODUCT LIABILITY) OR
WARRANTY, IN CONNECTION WITH THE SALE, USE AND
DISPOSITION OF THE PRODUCT AND/OR THE LICENSING OF
THE LSI SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Manual No. DB11-000033-00
08P5525
LSI Logic Corporation
North American Headquarters
Milpitas, CA
408.433.8000
Loading...