AV Access 4KEX70-H2 User Manual

4KEX70-H2
HDMI 2.0 Over HDBaseT Extender
User Manual
Disclaimers
The information in this manual has been carefully checked and is believed to
be accurate. AV Access Technology Limited assumes no responsibility for any
use.
AV Access Technology Limited assumes no responsibility for any inaccuracies that
may be contained in this document. AV Access Technology Limited also makes
no commitment to update or to keep current the information contained in this
document.
AV Access Technology Limited reserves the right to make improvements to this
document and/or product at any time and without notice.
Trademarks Notice
All products or service names mentioned in this document may be trademarks of
the companies with which they are associated.
Contact Us
Business inquiry: services@avaccess.com
Technical problems: support@avaccess.com
Copyright
Copy, Reproduce, Distribute and/or Edit of this document or part of it as well
as utilization of its contents and communication thereof to others without
express authorization are prohibited. Offenders will be held liable for payment
of damages. All rights created by patent grant or registration of a utility model or
design patent are reserved. Copyright ©2017 AV Access Technology Limited All
rights reserved.
Important Safety Instructions
Do not expose this device to rain, moisture, dripping or splashing. No objects
lled with liquids, such as vases, shall be placed on the device.
Do not install or place this unit in a bookcase, built-in cabinet, or in another
conned space. Ensure the unit is well ventilated.
To prevent risk of electric shock or fire hazard due to overheating, do not
obstruct the unit’s ventilation openings with newspapers, tablecloths,
curtains, or similar items.
Do not install near any heat sources such as radiators, heat registers, stoves,
or other device (including ampliers) that produce heat.
Do not place sources of naked ames, such as lighted candles, on the unit.
Clean this device only with dry cloth.
Unplug this device during lightning storms or when unused for long periods
of time.
Protect the power cord from being walked on or pinched, particularly at
plugs.
Only use attachments / accessories specied by the manufacturer.
Refer all servicing to qualied service personnel.
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Table of Contents
Introduction .......................................................................................................... 2
Overview ...................................................................................................................................... 2
Features ........................................................................................................................................ 2
Package Contents ..................................................................................................................... 3
Panel .............................................................................................................................................. 4
Front Panel ........................................................................................................................... 4
Rear Panel ............................................................................................................................ 5
Installation Instructions ....................................................................................... 7
Specication ......................................................................................................... 9
Trouble Shooting ................................................................................................ 11
Steps of Regular Troubleshooting Routine ............................................................11
Typical Questions ............................................................................................................12
Warranty .............................................................................................................. 15
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Introduction
Introduction
4KEX70-H2 is a slim HDBT transmitter receiver set. It supports resolutions up to
4K@60Hz 4:4:4 8bit and HDCP 2.2, transporting HDMI signals up to 131ft (40m) at
4K and up to 230ft (70m) at 1080P via a CATX cable, along with bi-directional IR
and power.
4KEX70-H2 provides bi-directional PoE, enabling only one power adapter
connected to either transmitter or receiver to power both units. Bi-directional IR
pass through allows you to control the source at the display location or control
the display at the source location with ease. RS232 pass through supports serial
communication.
The transmitter and receiver are easy to install. They are space saving and oer
ideal solutions for homes, oces, digital entertainment centers, control centers,
conference rooms, schools and corporate training environments.
Supports HDMI 2.0 with 4K@60Hz 4:4:4 8bit and HDCP 2.2
Supports HDR (High Dynamic Range) format
Over a Cat 6a / 7 cable, HDMI signal transport up to 230ft (70m) at 1080P and
131ft (40m) at 4K@60Hz (4:4:4)
Over a Cat 5e / 6 cable, HDMI signal transport up to 197ft (60m) at 1080P and
115ft (35m) at 4K@60Hz (4:4:4)
Bi-directional PoE: one power supply at either transmitter or receiver side can
power both units
Overview
Features
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Introduction
Before you start the installation of the product, please check the package contents
as below:
Transmitter 4KEX70-H2 x1
Receiver 4KEX70-H2 x1
Power Supply (DC 18V 1A) x1
IR Emitter x1
Broadband IR Receiver (30-50 KHz) x1
Mounting Bracket x4
Bi-directional IR / RS 232 pass through
Slim prole, space saving and easy-to-install
Package Contents
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Introduction
No. Name Description
1
Power LED
(Red)
On: The device is powered on.
O: The device is powered o.
2
Status LED
(Green)
Blinking: The device is working properly.
O: The device is not working properly.
3
HDCP LED
(Blue)
On: HDMI signal is HDCP protected.
Blinking: HDMI signal is not HDCP protected. This is
normal and will not aect operation.
O: No HDMI signal pass through
4
Link LED
(Green)
On: The link between transmitter and receiver is normal.
Blinking: The link between transmitter and receiver is
abnormal.
O: No link
1 2 3 4
Front Panel
Transmitter/Receiver
Panel
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Introduction
Rear Panel
Transmitter
No. Name Description
1 DC 18V
Connect to the DC 18V 1A power supply.
Note: If transmitter is connected to the power supply, the
receiver is adapter free.
2 HDBT Out Connect to the receiver via a Cat 5e/6/6a/7 cable.
3 IR In
Connect to the supplied IR receiver. Secure the IR receiver
with adhesive.
4 IR Out
Connect to the supplied IR emitter. Secure the IR emitter
on the IR receiving sensor of source device with adhesive.
5 RS 232 RS 232 pass-through
6 HDMI In Connect to an HDMI source device.
1 2 3 4 5 6
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Introduction
Receiver
No. Name Description
1 DC 18V
Connect to the DC 18V 1A power supply.
Note: If receiver is connected to the power supply, the
transmitter is adapter free.
2 HDBT In Connect to the transmitter via a Cat 5e/6/6a/7 cable.
3 IR In
Connect to the supplied IR receiver. Secure the IR receiver
with adhesive.
4 IR Out
Connect to the supplied IR emitter. Secure the IR emitter
on the IR receiving sensor of source device with adhesive.
5 RS 232 RS 232 pass-through
6 HDMI Out Connect to an HDMI display device.
1 2 3 4 5 6
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Installation Instructions
Installation Instructions
The product package includes one IR emitter and one IR receiver. Please refer to
the following two applied installations.
Applied installation 1:
Power supply DVD
Transmitter
Receiver
DVD Remote
1
2
34
6
7
Connect the HDMI source
Connect the IR emitter
Connect transmitter to receiver via a Cat 5e/6/7 cable. Note: Ensure Cat X cable is within 131ft for 4K resolution and 230ft for 1080P.
Connect the HDMI display
Connect the IR receiver
5
Note: The IR emitter head
should be secured over the center of the DVD IR window.
Connect the power Note: When transmitter (receiver) is powered on, receiver (transmitter) is adapter free.
Application 1: Control the DVD at TV side by DVD remote
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Installation Instructions
Applied installation 2:
Note:
•
The source may be any HDMI source device such as an Apple TV, STB, DVR,
Xbox, DVD player, etc.
•
The display may be any HDMI display device such as a TV, video wall,
interactive whiteboard, projector, etc.
Power supply DVD
Transmitter
Receiver
TV Remote
1
2
3
4
67
Connect the HDMI source
Connect the IR emitter
Connect transmitter to receiver via a Cat 5e/6/7 cable. Note: Ensure Cat X cable is within 131ft for 4K resolution and 230ft for 1080P.
Connect the HDMI display
Connect the IR receiver
5
Note: The IR emitter head
should be secured over the center of the TV IR window.
Connect the power Note: When transmitter (receiver) is powered on, receiver (transmitter) is adapter free.
Application 2: Control the TV at DVD side by TV remote
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Specication
Specication
Technical
Video Signal Type HDMI 2.0 with HDCP2.2
Input / Output Resolution
Support
SMPTE:
1280x720P
1,2,3,4,5,6,7,8
,1920x1080I
6,8
,
1920x1080P
1,2,3,4,5,6,7,8
, 3840x2160
2,3,5,6,8
,
4096x2160
2,3,5,6,8
VESA:
800x6008, 1024x7688, 1280x7688,
1280x8008, 1280x9608, 1280x10248,
1360x7688, 1366x7688, 1400x10508,
1440x9008, 1600x9008, 1600x12008,
1680x10508, 1920x1200
8
1 = at 23.98 Hz, 2 = at 24 Hz, 3 = at 25 Hz, 4 = at
29.97 Hz, 5 = at 30 Hz, 6 = at 50 Hz, 7 = at 59.94
Hz, 8 = at 60 Hz
Audio Format
Stereo, PCM2.0/5.1/7.1, Dolby TrueHD and DTS
HD Master Audio
Maximum Data Rate 18 Gbps
General
Operating Temperature 0°C to 45°C (32°F to 113°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 10% to 90%, non-condensing
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Specication
General
ESD Protection
±8kV(Air-gap discharge)/
±4kV(Contact discharge)
Power Consumption
(Maximum)
12.8W (Pair)
Device Dimensions
(W x H x D)
5.39'' x 0.61'' x 2.93''
(136.8 mm ×15.4 mm × 74.5 mm)
Product Net Weight
Transmitter: 0.53lb (0.24kg)
Receiver: 0.53lb (0.24kg)
Cable Specications:
Note: AV Access recommends the use of T568B straight-through Category cables.
Cable Type Range Supported Video
HDMI
Input / Output: 49ft (15m) 1080P@60Hz
Input / Output: 33ft (10m) 4K@30Hz
Input: 10ft (3m)
Output: 16ft (5m)
4K@60 Hz 4:4:4 8 bit with HDR
CAT5e/6
197ft (60 m) 1080P@60Hz 36 bpp
115ft (35 m)
1080P@60Hz 48 bpp
1080P@60Hz 3D
4K@60 Hz 4:4:4 8bit with HDR
CAT6a/7
230ft (70 m) 1080P@60Hz 36 bpp
131ft (40 m)
1080P@60Hz 48 bpp
1080P@60Hz 3D
4K@60Hz 4:4:4 8bit with HDR
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Trouble Shooting
Trouble Shooting
Steps of Regular Troubleshooting Routine
1. Power: Please make sure all devices are powered on (the source, extender set
and display).
2. Indicator: Please make sure LED indicators of the transmitter and receiver are
normal according to user manual.
3. Devices: Please make sure picture can be shown normally when connecting
source to display devices directly.
4. Cable: Plug in and out HDMI / Cat X cable or try another HDMI / Cat X cable.
Please make sure the specific cable length is within the transmission
range listed in below table based on dierent resolutions.
Resolution and Transmission Range
1080P
4K@60 420 4K@30 444
4K@60 444
HDMI IN 49ft 33ft 10ft
HDMI OUT 49ft 33ft 16ft
Cat 5e/6 197ft 115ft 115ft
Cat 6a/7 230ft 131ft 131ft
Cat 5e/6/6a/7 cable is recommended. Do not use Cat 5 cable. Please
make sure the two connectors of one Cat X cable are the same standard
(EIA/TIA 568B).
5. Compatibility: Please test other source and display devices to determine if it
is a compatibility issue.
Cable
Resolution
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Trouble Shooting
1. How to deal with video ash or cut o during the installation?
Power indicator should be solid on and status indicator should be
blinking. If not, please check if the power adapter is well connected.
Link indicator should be solid on. If it is blinking or off, it is likely a
problem with your Ethernet cable. Please change to a qualified cable
(Cat5e/6/7, EIA/TIA 568B) and ensure the cable length is within the
maximum distance (230ft for 1080P, 131ft for 4K).
HDCP indicator should be solid on or blinking. If it is off, it means no
signal pass through. Please check if the HDMI cables are well connected
to the source and TV, and the Ethernet cable that connects transmitter to
receiver is normal. Try a better HDMI cable or Ethernet cable.
2. How to deal with a weak or not working IR signal?
Make sure the IR cables are correctly installed according to the
Installation Instruction diagram above.
Check if the IR emitter head is secured over the center of the device IR
receiver window. The best position may vary depending on the device.
Please refer to the device user manual. If the signal is weak, please try to
adjust the position.
Pay attention to the control angle and distance as below.The control
signal will be better when your controller is pointed at the IR receiver
head directly.
Enabled Angle 30°(Horizontal) 15°(Vertical)
Distance 26ft (Max) 15ft (Max) 10ft (Max)
Typical Questions
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Trouble Shooting
3. How can I make the IR work with third party control devices?
Please make sure the third party device follows our pin definition as
below:
You can purchase an AV Access universal IR cable that will be compliant
with any third party device (Amazon ASIN: "B01MYX46IC").
4. How to use the RS 232 port in the extender?
The RS 232 port provides a channel to pass through protocol commands to
control third party devices such as your source or display. RS 232 uses the
three pins that are labeled transmitter, receiver and GND. Connect a host
computer or control system to the RS 232 connector. Please refer to the
following pin denition of RS 232 during your installation.
IR Receiver
Gnd
IR signal
5V
IR Emitter
5V
IR signal
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Trouble Shooting
Projector
Cat X cable
HDMI OUTRS232 cable
RS232 cable HDMI IN
Control System STB
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Warranty
Warranty
Products are backed by a limited 3-year parts and labor warranty. For the
following cases AV Access Technology Limited shall charge for the service(s)
claimed for the product if the product is still remediable and the warranty card
becomes unenforceable or inapplicable.
1. The original serial number (specified by AV Access Technology Limited)
labeled on the product has been removed, erased, replaced, defaced or is
illegible.
2. The warranty has expired.
3. The defects are caused by the fact that the product is repaired, dismantled
or altered by anyone that is not from an AV Access Technology Limited
authorized service partner. The defects are caused by the fact that the
product is used or handled improperly, roughly or not as instructed in the
applicable User Guide.
4. The defects are caused by any force majeure including but not limited to
accidents, re, earthquake, lightning, tsunami and war.
5. The service, configuration and gifts promised by salesman only but not
covered by normal contract.
6. AV Access Technology Limited preserves the right for interpretation of these
cases above and to make changes to them at any time without notice.
Thank you for choosing products from AV Access.
AV Access Technology Limited
V1.0.0
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