Congratulations on the purchase of your new MultiDrive automatic door opening system. Please
carefully read through these instructions before commencing installation.We hope Autoslide
improves your quality of life by providing easy access and convenience throughout your home.
The MultiDrive is an automatic door opening system for residential and light-use
commercial sliding doors.
Once installed, the MultiDrive mechanism is hidden discretely behind an aluminum cover
which blends in with the sliding door frame. This cover comes in a mill finish (unless
otherwise ordered) and will need to be powder coated to match the door and/or frame.
The MultiDrive can be retro-fitted to any framed sliding door, including bi-parting doors
(Figure 1) and non-bi-parting doors (Figure 2).
a) b)
c) d)
Figure 2: Non-bi-parting doors with the MultiDrive: a) single leftsliding door, b) telescopic left-sliding door, c)
single right-sliding door, and d) telescopic right-sliding door.
1hh
WARNINGS
Any manual lock on the sliding door should be removed or deactivated, otherwise the
MultiDrive may be damaged if activated while the lock is closed.
The MultiDrive should not be used in high-traffic environments (such as large office
building entrances or bigbox stores).
The MultiDrive may be used in light commercial environments. Speak with an authorized
Autoslide Pty representative about your application prior to purchase and installation.
Hi,
I’m an IT specialist from AutoSlide LLC, California. I‘ve installed
thousands of Autoslide units on all types of sliding doors in many
different situations.
We’ve included all the parts you’ll need to automate your door
and have listed the tools required for easy installation. If you run
into any problems, please email us at: support@autoslide.com.
For faster technical support, visit us online at
www.autoslide.com/support
We are here to help you.
-AutoSlide LLC
CONTENT
3hh
IN YOUR BOX
BASE AND COVER
Base x 1
Cover x 1
POWER AND CONTROLLER
AC Adapter x 1
Controller x 1
MOTOR AND BELT
Belt x 1
Motor x 1
BELT BRACKETS
Top Bracket x 1
Bottom Bracket x 1
IN YOUR BOX
COVER CLIPS AND END CAPS
Cover Clip x 2
End Cap x 2
BELT TENSIONER MODE PAD
Belt Tensioner
Mode Pad x 1
x 1
CABLE COVERS, SCREWS, TOOLS
Cable Cover x 3 Screw Packet x 1 Tool Packet x 1
WALL PUSH BUTTONS
Wall Button x 2
5hh
DR
YWALL
DRYWALL ANCHORS
TAPCONS
SELF
-
TAPPER
S METAL
DRILL PILOT HOLE & SELF
-
TAPPERS
WHAT YOU’LL NEED
A No. 2 flat head
screwdriver and
Phillips head
screwdriver are
recommended.
Needed to cut off
any excess base
once sized to the
door width.
SCREWDRIVER
The unit will need to
be drill mounted to the
door. An assortment
of drill bits is
recommended.
HACK SAW
TAPE MEASURE & MARKING PENCIL
Needed for
marking and
measuring drill
holes, base
lengths.
DRILL
Depending on the door and mounting options, additional materials may be needed to fit
the system to the door. This may include shims to extend out the mounting bracket or
move down the unit, drywall anchors or other material anchors, specialized screws,
etc. For mounting assistance, please feel free to contact AutoSlide support staff
directly with pictures of the door frame.
MOUNTING MEDIUM RECOMMENDED FIXING METHOD
MASONRY CONCRETE ANCHORS
VINYL, WOOD NORMAL SCREWS
STAGES OF A STANDARD INSTALL INCLUDE…
PREPARE
To prepare for the install, you will need to assess
the scenario: check the door readiness, test the
drag force of the door, plan how the system will
mount, and gather any necessary tools and
materials.
Approximately
90 minutes
INSTALL
During the install you will mount the MultiDrive drive
system to the door frame, then attach the belt and
brackets to the sliding door panel.
OPERATE
To operate your door, you will need to connect the
power and program the Controller. Once
connected, you can then synchronize the Wall
Push Buttons and/or other sensors to the Controller
and test how the door operates.
FINALIZE
Once installed and set up, place the cover back on
the drive unit and conceal cables if desired. The
unit can also be concealed and covered with a
valence, though an access panel is recommended.
7hh
BEFORE YOU BEGIN
installation
.
You will need a power point (outlet)
near your door to plug in your
Autoslide unit. Confirm a power
point is near the installation position
and can be reached by the included
power cable. Otherwise a heavy duty extension cable can be used.
Note: If necessary, contact a
professional electrician to install a
new outlet or electric cabling.
WORKING ORDER
Assess the operating condition of your door before installing the
MultiDrive. Check the door:
Slides smoothly and is level. The easiest way to check if
the door is level is to close the door almost all the way
and run your finger along the gap between the door and
the close jamb. See Figure 3.
Track is clean and is free of foreign objects. If
necessary, use a silicone- or aluminum-based lubricant
to reduce resistance.
Note: If the door is not sliding smoothly or level, contact a
local professional to perform maintenance prior to
Figure 3: Close door completely, then check if edge of
door isn’t parallel with edge of jamb
DRAG WEIGHT & SLIDING FRICTION
The sliding friction should be low enough that the door opens and closes with a
force less than 35 pound-force plus (155 newtons) at a steady sliding speed of
about 4”/second (100 mm/second).
Use a digital scale with a hook to measure the force to open and close the door. If
the force is greater than 35 pound-force, speak with an authorized Autoslide Pty
representative on how to proceed.
CLEARANCE UNDER TRANSOM
The MultiDrive system sits directly below
the head space of a sliding door and
requires a vertical space of 3.15” (80 mm)
– see Figure 4.
The MultiDrive may also be mounted in a
flush mount if the situation arises.
Figure 4: Cross-section of a sliding door (1)
with the MultiDrive below the
transom (2). The MultiDrive requires
a 3.15-inch (80-mm) clearance
below the transom
COATING THE COVER
The MultiDrive includes a cover to
conceal the motor and other
mechanisms.
The cover comes in white, black, clear anodized, or uncoated aluminum mill
finish. To make the cover match the sliding door, use a color sample from the
door and/or door trim. The painting of the cover should be powder coated for
optimal durability and finish.
Leave spare material to hold the ends of the cover during the coating process.
9hh
CUT PARTS TO SIZE
a) Check the MultiDrive fits in the door frame:
1)
Figure 5: Examples of sufficient space for the Multidrive (left) and insufficient space (right).
See Figure 5. Is there a 3.15-inch (80-mm) space below the transom?
If yes, the MultiDrive should fit. Proceed to the next page, step b).
If no, see Figure 6 below before proceeding.
Cut into the door
vertical clearance
below the transom.
Figure 6:
panel to create
3.15” (80mm)
CUT PARTS TO SIZE
1)
b) Cut the cover and base to the correct length
Cut the cover to a length (L) which is 0.51” to 0.59” (13 to 15 mm)
shorter than the inside width (W) of the sliding door frame (see Figure 7).
Figure 7: Cut the cover (shown in grey) to a length L which is 0.51” to 0.59”
(13-15 mm) shorter than W.
Cut off any pins or clips used to hold the cover during the coating process.
Cut the base to the same length L as the cover (0.51” to 0.59” or 13 to 15
mm shorter than W).
11hh
DRILL MOUNTING HOLES INTO BASE
18” (45 cm)
18” (45 cm)
12” (30
cm)
12”…
… 12”
2)
Steps:
Place the base against the transom and
measure distance H (Figure 8). H is the
distance between the base and the vertical
surface below the transom. Save and
record this measurement.
If H < 0.99” (25 mm):
If H is less than 0.99” (25 mm), the base can mount to the transom like shown in
Figure 9. In preparation, drill holes into the base as described below.
Otherwise, see the steps for H ≥ 0.99” (25 mm).
Drill holes for 0.24” (6 mm) screws in the base at
Figure 8: Place the base against the
transom and measure H.
a.
b.
the following positions:
- Every 3” (75 mm) for the first 18” (45 cm) of the
left side (Figure 10a.)
- Every 3” (75 mm) for the first 18” (45 cm) of the
right side (Figure 10b.)
- Every 12” (30 cm) for the remaining middle
segment (Figure 10c.)
3” 3”
3” 3”
3”
3” 3” 3”
3”
3” 3” 3”
Figure 9 (top): If H < 0.99” (25 mm), the
base can mount to the transom.
Figure 10 (left): Screw positions in the
base if H < 0.99” (25 mm)
a. Left side, every 3” for 18”
b. Right side, every 3” for 18”
c. Middle, every 12”
c.
DRILL MOUNTING HOLES INTO BASE
surface below the transom
.
18” (45 cm)
18” (45 cm)
12” (30
cm) 12”… … 12”
2)
If H ≥ 0.99” (25 mm):
If H is 0.99” (25 mm) or more, the base can mount to
the vertical surface below the transom like shown in
Figure 11. In preparation, drill holes into the base as
described below.
Drill holes for 0.24” (6 mm) screws into the vertical flange of the base at the following positions:
- Every 3” (75 mm) for the first 18” (45 cm) of the
left side (Figure 12a.)
- Every 3” (75 mm) for the first 18” (45 cm) of the
right side (Figure 12b.)
- Every 12” (30 cm) for the remaining middle
segment (Figure 12c.)
Figure 11 (top): If H ≥ 0.99” (25 mm), the
base can mount to the vertical
a.
b.
c.
3” 3”
3” 3”
3”
3” 3” 3”
3”
3” 3” 3”
Figure 12 (left): Screw positions in the
base if H < 0.99” (25 mm)
a. Left side, every 3” for 18”
b. Right side, every 3” for 18”
c. Middle, every 12”
13hh
ATTACH PARTS TO BASE PRIOR TO MOUNTING
3)
The base holds the belt tensioner, motor, controller, AC adapter, cover clips, Wi-Fi
Module, back up battery (optional accessory), and endcaps. It is recommended to
place these parts in the correct positions described below.
If absolutely necessary, the position of the motor, controller, and AC adapter can be switched to the
opposite of the recommended position (left vs right). For example, if the door is left opening but the
nearest power outlet is at the top right, mount the motor on the right and the belt tensioner on the
left. Take this into account before proceeding and while following the below instructions.
a) Preparation
The layout of parts depends on whether the door is bi-parting, left opening, or
right opening. See figures below for recommended mounting positions.
Figure 13: Bi-parting doors: motor (1) is on the left.
Figure 14: Left opening door: motor (1) is on the left.
Figure 15: Right opening door: motor (1) is on the right.
ATTACH PARTS TO BASE PRIOR TO MOUNTING
3)
a) Preparation (cont.)
Steps:
1. Lay the base on the floor directly in front of the door frame. Align the center
of the base with the center of the door frame.
2. Each part attaches to the base with one or two “sliders” (Figure 16), which
fit into the tracks on the base. Remove the nuts from all sliders.
3. If you are installing optional wired
sensors, lay the sensor cable(s) on
the base between the two tracks. The
sensor cable(s) will pass underneath
the cover clips and motor.
4. Use the following steps to set the
b) Cover clips
position of each part on the base.
Figure 16: Sliders (1) in the two tracks on the base (2).
Guidelines for using cover clips:
- Don’t use cover clips over the door opening because they will be visible
from the opposite side of some doors.
- Clips are not needed at the ends of the base because the end caps support
Steps:
the cover there.
1. Use a cover clip behind the door frame of each fixed (non-sliding) door
(Figure 17). The door frame of the fixed door hides the clip from view on the
other side of the door.
2. Slide each cover clip onto the base as in Figure 17. Make sure the other
end of each cover clip (without sliders) points towards the door.
Figure 17: Place a cover clip
behind the door frame of
each fixed door.
15hh
ATTACH PARTS TO BASE PRIOR TO MOUNTING
3)
c) Belt tensioner
For bi-parting doors:
For bi-parting doors, the belt
tensioner sits on the right side of the
door frame (viewed from the inside
of the door).
1. Open the doors fully.
2. Slide the belt tensioner along the base until it is in front of the left-hand door
as shown in Figure 18, where:
- A = 20-30% of the width B of that door
- C = 1.97” (50 mm)
3. Tighten the slider nuts to hold the belt tensioner in place.
4. Mark the position of the bottom bracket on both the base and the door as
in Figure 18.
Figure 18: Bi-parting doors: belt
tensioner and bottom bracket.
The right side is shown with
the right door open.
For left opening doors (non-bi-parting):
For left-opening doors, the belt tensioner sits on the right side of the door frame
(viewed from the inside of the door).
1. Close the door fully.
2. Slide the belt tensioner along the base until it is in front of closed sliding
door as shown in Figure 19, where:
- A = 20-30% of the width B of that door
- C = 1.97” (50 mm)
ATTACH PARTS TO BASE PRIOR TO MOUNTING
3)
c) Belt tensioner (cont.)
For left opening doors (non-bi-parting) (cont.):
3. Tighten the slider
nuts to hold the
belt tensioner in
place.
4. Mark the position
of the bottom
bracket on both
the base and the
door as in Figure
19.
Figure 19: Left-opening sliding door: belt tensioner and bottom
bracket. The right side is shown with sliding door closed.
For right opening doors (non-bi-parting):
For right-opening doors, the belt tensioner sits on the left side of the door frame
(viewed from the inside of the door).
1. Close the door fully.
2. Slide the belt tensioner along the base until it is in front of closed sliding
door as shown in Figure 20, where:
- A = 20-30% of the width B of that door
- C = 1.97” (50 mm)
3. Tighten the slider
nuts to hold the belt
tensioner in place.
4. Mark the position of
the bottom bracket
on both the base
and the door as in
Figure 20.
Figure 20: Right-opening sliding door: belt tensioner and bottom
bracket. The left side is shown with sliding door closed.
17hh
ATTACH PARTS TO BASE PRIOR TO MOUNTING
3)
d) Motor
The motor sits at the opposite end of the base to the belt tensioner.
For bi-parting doors:
Bi-parting doors use a top bracket (unlike other types of doors).
1. Open the doors fully.
2. Slide the motor along the base until it is in front of left-hand sliding door as
shown in Figure 21, where:
- A = 20-30% of the width B of that door
- C = 1.97” (50 mm)
Note: If the top bracket does not fit in this position (Figure 16),
contact your MultiDrive supplier about obtaining a different style
bracket that fits onto the right edge of the door.
3. Tighten the slider
nuts to hold the
motor in place.
4. Mark the position of
the top bracket on
both the base and
the left-hand sliding
door as in Figure 21.
Figure 21: Bi-parting doors: motor and top bracket. The left side is
shown with left door open.
For left-opening doors (non-bi-parting):
1. Open the door fully.
2. Slide the motor along the
base until it is 1.97” (50
mm) from the mark you
made on the door for the
bottom bracket position
(Figure 19 and Figure 22,
where C = 1.97” or 50 mm).
Figure 22: Left-opening sliding door with motor and bottom
bracket. The left side is shown with the sliding door
3. Tighten the slider nuts to hold the motor in place. Note that non-bi-parting
doors do not use a top bracket.
ATTACH PARTS TO BASE PRIOR TO MOUNTING
d) Motor (cont.)
3)
For right-opening doors (non-bi-parting):
Figure 23: Right-opening sliding door: motor
and bottom bracket. The right side
is shown with the sliding door open.
1. Open the door fully.
2. Slide the motor along the base until it is 1.97” (50 mm) from the mark you
made on the door for the bottom bracket position (Figure 20 and Figure 23,
where C = 1.97” or 50 mm).
3. Tighten the slider nuts to hold the motor in place. Note that non-bi-parting
doors do not use a top bracket.
e) Controller and AC adapter
The controller and AC adapter sit next to the motor.
Steps:
1. Lay the motor cable on the
base in between the two
tracks.
2. Slide the controller along the base (over the motor cable) until it is 1.97”
(50 mm) from the motor (see Figures to 24 to 26, depending on the type
of door, where D = 1.97” or 50 mm). The slider should be in the track
furthest from the door.
3. Slide the AC adapter along the base (over the motor cable) until it is 1.97”
(50 mm) from the controller (Figures to 24 to 26 where D = 1.97” or 50
mm). The slider should be in the track furthest from the door.
4. If you are installing a mode pad on the door jamb, lay the cable connected
to the mode pad on the base between the two tracks and underneath the
AC adapter.
5. Clip the cable cover (cut it if necessary) over exposed cables on the base
to prevent cables touching the belt.
19hh
ATTACH PARTS TO BASE PRIOR TO MOUNTING
3)
e) Controller and AC adapter (cont.)
Steps (cont.):
Figure 24 (right): Bi-parting doors: AC adapter
(1), controller (2), and motor (3).
Figure 25: Right-opening door: AC adapter
(1), controller (2), and motor (3).
6. Tighten the slider nuts to hold the AC adapter and controller in place.
Figure 26: Left-opening door: AC adapter (1),
controller (2), and motor (3).
7. Plug the six-wire motor cable into the controller (Figure 27) in a socket
labeled Motor.
8. Plug the two-wire motor cable into the controller (Figure 27) in a socket
labeled Lock.
9. Plug the AC adapter cable into the controller (Figure 27) in a socket
labeled Power.
10. Fold up any spare cable from the AC adapter and fit it between the
AC adapter and base.
Figure 27: Plug the cables into the controller at
the corresponding ports on the left.
ATTACH PARTS TO BASE PRIOR TO MOUNTING
5)
f) End caps
Steps:
Each end cap has two sliders. Loosen the nuts and push the sliders
into the two tracks in the base (Figure 28). You may need to use a
hammer to gently tap the end caps into position.
Tighten the nuts on both sliders.
Figure 28: Insert the end caps.
21hh
ATTACH THE BASE TO THE DOOR
4)
Steps:
Refer back to the measurement H made in Step 2.
H is the distance between the base and the vertical
surface below the transom (see Figure 29).
If H < 0.99” (25 mm):
Figure 29: Place the base against the
transom and measure H.
If H is less than 0.99” (25 mm), screw the base to the transom (Figure 30) as
described below. Otherwise, see the steps for H ≥ 0.99” (25 mm) on the next page.
1. Put the base into position under the transom.
Leave a gap of 0.12” to 0.2” (3 to 5 mm)
between the back of the base and the vertical
frames of the doors.
2. Using the 0.24” (6 mm) holes in the base as a
drill guide, drill 0.24” (6 mm) holes in the
transom. You may need to clamp the base in
position while doing this.
3. Use screws at all available holes (made in
Step 2) to hold the base in place.
Figure 30: If H < 0.99” (25 mm), screw
the base to the transom.
below the transom.
ATTACH THE BASE TO THE DOOR
4)
If H ≥ 0.99” (25 mm):
If H is 0.99” (25 mm) or more, screw the base to the vertical surface below the
transom (Figure 31), as described below.
1. Put the base into position under the transom
2. Using the 0.24” (6 mm) holes in the base as a
3. Use screws at all available holes (made in
so that:
- H is less than 0.99” (25 mm), and
- the holes in the base are clear of the
sliding doors.
drill guide, drill 0.24” (6 mm) holes into the
vertical surface behind the base. You may
need to clamp the base in position while doing
this.
Step 2) to hold the base in place.
Figure 31: If H ≥ 0.99” (25 mm), screw
the base to the vertical surface
23hh
FEED BELT THROUGH MOTOR AND TENSIONER
5)
Belt
Steps:
1. Take a length of belt and pass it around the motor pulley and the belt
tensioner pulley to form a loop.
One side of the loop will be
closer to the base than the other
side. Keep the unjoined side
furthest from the base.
Note: In some kits, the motor has a
black plastic piece designed to keep
the belt from slipping off the wheel. If
the motor is on the right side of the
door, this piece will block the belt.
Remove this piece by loosening the
screw, then put it on the opposite side
of the wheel.
Figure 32: Cut the belt so that the two ends
touch without overlapping.
2. Use your hands to gently pull the belt tight. Cut the belt so that the
two ends can touch without overlapping (Figure 32).
3. Keep two ends of the belt as close as
possible to each other and insert them
into the bottom bracket (Figure 33).
Figure 34: Bolt together the two parts of the bottom bracket.
FEED BELT THROUGH MOTOR AND TENSIONER
tensioning bolt.
5)
Belt (cont.)
Steps (cont.):
5. On the belt tensioner, loosen the
locking nut (located on the long
tensioning bolt – see Figure 35).
Figure 35: Loosen the locking nut.
6. Turn the tensioning bolt clockwise (Figure 36) to put tension on the
belt. Stop when the belt is pulled straight and does not sag.
Do not keep tensioning the belt after it is pulled straight (or the
motor may get damaged).
Note: If the belt loosens when the tensioning bolt is
turned clockwise, then:
1) completely unscrew the tensioning bolt until it
is removed from the tensioning pulley, then
2) insert the tensioning bolt into the opposite
end of the tensioning pulley (where the
locking nut was previously) and screw it into
place, then
3) screw the locking nut back onto the
tensioning bolt.
Figure 36: Tighten the belt with the
7. Tighten the locking nut (Figure 37).
Figure 37: Tighten the locking nut.
25hh
ATTACH THE BRACKETS AND COVER
6)
a) Bottom bracket
For bi-parting doors:
1. Open the doors fully.
2. Rotate the belt so that the bottom bracket reaches the position you
For non-bi-parting doors:
1. Close the door fully.
2. Rotate the belt so that the bottom bracket reaches the position you
Then, for all door types:
marked on the right-hand door earlier.
marked on the sliding door earlier.
3. Use the three holes in the
bottom bracket to mark the
positions of those holes on the
door (Figure 38).
Note: Keep the holes above the
glass in the sliding door to avoid
damaging the glass. If necessary,
push the belt up to 0.1” (a few
millimeters) to avoid the glass.
4. Drill 0.24” (6 mm) holes in the
door at those three positions
Figure 38: Drill three holes in the door for the
bottom bracket.
(Figure 38).
5. Hold the bottom bracket against the door. Pack out any gap with
spacers (each have a thickness of 0.04” or 1 mm). The belt
should run parallel with the door. The bracket must not bend the belt sideways.
6. Screw the bottom bracket (and any spacers) to the door.
ATTACH THE BRACKETS AND COVER
6)
b) Top bracket (bi-parting doors only)
Steps:
1. Open both doors fully. Fit the top bracket onto the top loop of the belt
(Figure 39) at the position you marked on the left-hand door earlier.
Note: If the door does not fit the bracket in this position, contact your MultiDrive
supplier about obtaining a different style of bracket that fits onto the right edge of
the door.
Figure 39: The top bracket position.
2. Bolt the belt clamp to the top loop of the belt (Figure 40).
Figure 40: Bolt the top bracket onto the top loop of the belt.
3. Mark the three bracket holes on the door (Figure 39) then drill 0.24”
(6 mm) holes in the door at those positions.
Note: Keep the holes above the glass in the sliding door to avoid damaging the
glass. If necessary, you can push the belt up 0.1” (a few millimeters) to avoid the
glass.
4. Hold the top bracket against the door. Pack out any gap with spacers
(each have a thickness of 0.04” or 1 mm). The belt should run parallel
with the door. The bracket must not bend the belt sideways.
5. Screw the top bracket (and any spacers) to the door.
27hh
INSTALL THE MODE PAD
7)
Mode pad
The mode pad (Figure 41) allows users to cycle between four different modes of
operation by pressing the mode button (1). The four modes displayed on the mode pad
are:
- auto mode (2): the door opens automatically
- hold-open mode (3): the door is held open
- pet mode (4): the door opens a customized width to allow a pet to pass through
- lock mode (5): the door is locked with an electric lock (if fitted).
The back of the mode pad has a 7-pin electrical connector (6).
a)
Figure 41: (a) The front of the mode pad, and (b) back of the
mode pad with 7-pin connector.
b)
Steps
1. Mark the position of the mode pad on one of the door jambs about 1 meter
above the floor. The door jamb must have a cavity behind it to allow a cable to
pass through to the controller.
2. Plug one end of the cable connected to the mode pad
into the socket of the controller. The cable should pass
underneath the AC adapter. Feed the other end of the
cable into the cavity behind the door jamb.
3. Cut a hole in the door jamb to fit the 7-pin connector.
Feed the cable through the hole (Figure 42).
Figure 42: Cut a hole in the door jamb.
Feed the cable through the hole.
INSTALL THE MODE PAD
7)
Mode pad (cont.)
4. Peel backing paper from one side of the
double-sided foam. Press the sticky side of the
foam onto the back of the mode pad (Figure
43).
5. Remove any dust, grease or moisture from the
marked position on the door jam.
6. Peel the backing paper from the other side of
the double-sided foam. Connect the cable to
the 7-pin connector (Figure 44), then firmly
press the sticky side of the foam onto the
door jamb (Figure 44).
Figure 43: Press the sticky side of
the foam onto the back of
the mode pad.
Figure 44: Remove the backing paper,
connect the cable and press the
sticky foam onto the door jamb.
29hh
Green
/ Auto Mode
Blue
/ Stacker Mode
Red
/ Secure Mode
Orange
/ Pet Mode
locked.
Inside sensors
are enabled
.
Primary mode for pet applications. Pet and
disabled
(DIP switch #4)
. Door is locked.
CONTROL PANEL AND MODE GUIDE
Control panel
The controller (Figure 45) includes:
1) Open-time dial: Sets the door to stay open anywhere from 0-24 seconds before closing. If the dial is set to
the max, the unit will toggle the door open and closed with Inside and Outside Sensor.
2) DIP switches: Various settings used to program and set up the system. See following page for more details.
3) Power switch: For switching off power to the controller.
4) Sensor learn button: For triggering the controller to calibrate input from wireless inputs such as motion
sensors and push buttons.
5) Red LED: For indicating status when calibrating input from a motion sensor.
6) Sensor ports: For hardwired sensor inputs. See following page for more details.
4 5
6
a)
Figure 45: The controller with cover off (a) and on (b).
b)
3
1 2
6
Modes
The Autoslide system uses four modes of operation. These are indicated by four
mode icons on the front of the control panel or mode pad. Pressing the Mode button
will cycle through modes. The modes will cycle in the order displayed, though Pet
Mode will be skipped if not programmed.
A mode for everyday human
accessibility usage. Pet sensors are
disabled, open-assist is enabled, and
the door doesn’t lock.
A security lockdown mode. Pet and
Outside sensors are disabled, openassist is disabled, and the door is
By default keeps the door fully open. A
remote connected to the Stacker Port can
operate the door like a garage door,
leaving it open partially.
Inside sensors are enabled, Outside
sensors can be enabled (default) or
SENSOR PORT AND DIP SWITCH SETTINGS GUIDE
based pet setups with
when it starts to close, and when it changes
Sensor Ports
There are four sensor ports located on the right side of the control panel:
Inside Sensor (top port):
A master channel enabled in
Green, Red, and Pet Mode. Opens
to the programmed auto width.
Pet Sensor (middle lower port):
A specialized channel enabled in
Pet Mode only. Opens to the
programmed partial pet width.
Outside Sensor (middle upper port):
A secondary channel enabled in Green
and Pet (if desired) Mode. Opens to
programmed auto width.
Stacker Sensor (bottom port):
A specialized channel enabled in Blue
Mode only. Can be used to keep the
door open partially or full if desired.
Figure 46: Sensor ports.
DIP Switches
Eight white DIP switches are located at the bottom of the control panel. These are
settings used to program the system’s opening widths and adjust the unit’s operation:
Direction/Learn: Used to program the
human or stacker width and to set the
1
AutoSlide for a right-opening or leftopening door.
Slam Shut: Boosts power at the opening
and closing of the door. Designed for tight
2
jambs/seals. Can’t be used when DIP #7 is
on.
Pet Learn: This switch is used to program
the pet width of the AutoSlide (flip DIP #3
3
on and off and brace the door at desired
pet open width).
75% Power: Reduces the power of the
motor if the unit opens too fast or if the
5
door is too lightweight.
Extra Power: Increases the amount of
power the motor uses for heavier sliding
7
doors. This cannot be used when DIP #2
is on.
Secure Pet: This switch is used to disable
the Outside Sensor port in Pet Mode.
4
Designed for securityiLocking units.
Modbus/App Control: When turned off,
enables modbus control of the system.
6
When left on, enables WiFi Module control
of the system.
Beep: When turned on the AutoSlide will
emit an audible beep when the door opens,
8
modes.
Off position is towards the front
of the control panel
On position is towards the
back of the control panel
Figure 47: DIP switches.
31hh
if door starts to open.
POWERING ON AND INITIALIZING
1)
Steps:
1. Ensure the red power switch (Figure 48) on the side of
the control panel is set to off (Odown).
Figure 48: Power switch.
2. Configure DIP switch settings as desired if needed.
Ensure DIP switch #1 is flipped off (towards the front
of the unit’s control panel) as depicted in Figure 49.
3. Plug the power cable into the closest available wall
outlet.
Figure 49: All DIP switches off.
4. Manually move the door to halfway between open and
closed. Use the red power switch to power the unit on:
- If the unit starts to close the door, proceed to
step 5.
- If the unit starts to open the door, power off
the unit. Turn DIP switch #1 on (see Figure
50), then power on the unit. The door should
now start to close. Proceed to step 5.
Figure 50: Turn DIP switch #1 on
5. The door should close until it hits a jamb or doorstop.
Once it closes and stays closed,
- If the unit has a solid Green mode light on the front (depicted in
Figure 51), proceed to the next page.
- If the unit has a solid Red, Blue, or Yellow mode light locate
the mode button on either the control panel or mode pad. Press
the mode button repeatedlytotogglethroughmodesuntiltheGreen mode light is selected(depictedinFigure51).
Figure 51: Controller in Green mode.
PROGRAMMING AUTO OPENING WIDTH
2)
Steps:
1. To start the programming process, reverse DIP switch
#1 from its current position then immediately reverse
back DIP switch #1 (flip it back and forth).
The door will open until it hits an open jamb or doorstop.
For telescopic doors, manually brace the door when
a single panel opens to keep it from opening any
further.
2. Once the programming process is started, the door will:
a. open until it hits the open jamb or a door stop,
b. close fully,
c. open partially, and
d. close fully.
Figure 52: Flip DIP switch #1 back
and forth to program the
opening width.
3. Once the door is staying in the fully closed position with a solidGreen
mode light (like in Figure 51), the human opening width is programmed.
To test the door, press the button for Inside Sensor located at the top
right of the control panel (Figure 53). The door should open. If the
OpenTime dial isn’t at max, the door will close automatically; otherwise,
press Inside Sensor again to close the door.
Figure 53: Press Inside Sensor to test the
human opening width.
33hh
PROGRAMMING STACKER OPENING WIDTH
3)
Steps:
1. From Green Mode, press the mode button
(on either the control panel or mode pad)
one time to place the unit into Blue/Stacker Mode like in Figure 54.
The door will open automatically to a partial factory width.
2. To start the programming process, reverse DIP switch #1 from its current
position then immediately reverse back DIP switch #1 (flip it back and
forth).
- The door will open until it hits an open jamb or doorstop. If none exist,
manually brace the door when it reaches the max opening width to keep
it from opening any further.
3. Once the stacker programming process is started, the door will:
Figure 54: Controller in Blue/Stack mode.
a. open fully, then
b. close fully.
4. Once the door is staying in the fully closed position with a solid Blue
mode light, the stacker opening width is programmed.
To test the door, press the mode button (on
either the control panel or mode pad)
repeatedly until the unit is in Green Mode.
Once the door is in Green Mode, press the
mode button once to place the door into Blue
Mode. The door should automatically open to
the full programmed Stacker width.
Figure 55: To test, put the unit in Green
Mode, then Blue Mode.
PROGRAMMING PET OPENING WIDTH (FOR PET APPLICATION ONLY)
4)
Steps:
1. Begin by ensuring the system is in Green mode with the door closed.
If needed, use the mode button (on either the control panel or the
mode pad) to place the unit in Green mode.
2. To start the pet programming process, flip DIP switch #3
on and back off like shown in Figure 56.
The door will immediately open until it hits a doorstop.
Manually brace the door when it reaches the desired
pet opening width to keep it from opening any further.
The pet opening width should be greater than 17”
(.43m).
3. Once the programming process is started, the door will:
a) open fully or until stopped, then
b) close fully.
Figure 56: To program Pet width, flip
DIP switch #3 on and off.
4. Once the door is staying in the fully closed position with
Once the Auto opening width, Stacker opening width, and Pet opening width (if needed)
are programmed the AutoSlide unit setup process is complete.
Note: If power is cut to the system, the motor (locking or nonlocking) will completely disengage for fire
safety unless a backup battery is installed and plugged into the Battery port.
Additionally, if power is turned off and back on, all settings are retained. Depending on the position of
your door when power resumes, the door will slowly close until it hits the close jamb or doorstop;
however, the opening widths will not need to be reprogrammed.
a solid Orange mode light (like shown in Figure 57), the
pet opening width is programmed.
To test the door, press the button for Pet Sensor (Figure
58) located at the bottom right of the control panel. The
door should open to the partial pet width and close
automatically.
Figure 57: Once programmed the
unit will enter Pet Mode.
Figure 58: Press Pet Sensor to test
the pet opening width.
35hh
PAIRING WIRELESS WALL BUTTONS AND WIRELESS SENSORS
Steps:
1. Remove both wireless wall-mounted push buttons
from the box and remove the plastic tab battery
protector from both buttons.
2. Press each wall button to ensure it flashes blue
when pressed (Figure 59). If the door opens when
the wall button is pressed, the button is already
paired and can be set aside.
Figure 59: The wall button should
flash blue when pressed.
3. To pair a button to the Autoslide, press and release
the “Sensor Learn” button on the Autoslide control
panel. A red light should illuminate next to the button
once released (Figure 60).
4. Press the wall button once; the red light should blink
once. Wait 4 seconds. Press the wall button again;
the red light should flash before going out. This
indicates the Autoslide has learned the wall button.
5. Test the wall button by pressing it to open the door.
Figure 60: The Sensor Learn LED
should turn red.
The same process is used to pair any wireless sensor/remote to the Autoslide system:
1. Press and release the Sensor Learn button once.
2. Trigger the wireless sensor/remote once. Wait about 4 seconds.
3. Trigger the wireless sensor/remote again.
4. Test the sensor/remote to ensure it’s paired to the system.
PUTTING THE COVER ON THE SYSTEM
Steps:
1. Clip the cover over the base to cover the MultiDrive mechanism as shown in Figure 61.
- Make sure the end of the cover clips sits in the track at the edge of the cover.
- If a cover clip does not fit into the track, use a screwdriver to slightly expand
the track until the clip fits.
- The endcaps each have a tab at the end that sits in the track at the edge of
the cover.
Figure 61: Clip the cover over the base. Endcaps not shown.
37hh
FREQUENTLY ASKED QUESTIONS
Is there anyone that can install the MultiDrive for me?
We have licensed and qualified installers throughout the United States. Please check our
Distributor Page on our website to find an installer near you; otherwise, a licensed electrician, door
contractor, or local handyman can install the system.
Can I install the MultiDrive outdoors?
The MultiDrive system can be installed outdoors; it is just advised to keep it covered and out of
direct rain or snow. Note that if the ambient temperature of the environment goes below 32F, the
motor may experience performance issues. It is always advisable to install indoors when possible.
What if there is a power failure?
If power is lost to the system the motor and lock will completely disengage. The unit will revert back
to a fully manual door.
What if the door hits someone?
Every unit has a built-in safety feature where if it hits an object in its closing path, the door will
automatically reverse to the opposite direction.
Can I connect this to my home automation system?
Yes – we offer a key switch cable that lets the unit be triggered to open/close by any momentary
relay switch. All you’d need is a momentary relay switch that can be triggered by your home
automation system on command. Feel free to contact us for more details.
Can I control this with my phone?
Yes – we offer a WiFi module that lets your AutoSlide unit communicate with our
app on your phone via your home WiFi network. Please contact a sales
representative for more information.
Can I set the pet width to be less than 17”?
Yes – however, setting the door’s pet opening width to over 17” allows the system
enough time to speed up and slow down. If the pet opening width is less than 17”, it
will open at a slower pace.
COMMON ISSUES
Issue Cause Solution
Door doesn’t open
to correct width
after programming.
Both wall buttons
trigger Inside or
Outside sensor
Door only opens
partially and
automatically opens
after every close.
Door only opens
partially, or opens
fully but closes
partially.
Door opens/closes
very slowly.
Door can’t
overcome starting
friction.
Door labors and
excessive noise is
produced during
operation.
Incomplete learn
cycle.
Wall buttons are
both set to same
sensor channel
internally.
Unit is off
calibration and
believes the close
jamb is an obstacle.
Obstruction in the
door track.
System not
configured for
door’s drag weight.
Door is either
locked or excess
friction in door.
Belt tension may be
too high.
Remove the unit cover. Power the system off and back on. Once
the door is closed, reprogram the opening width by flipping DIP
switch #1 back and forth. Ensure the door opens to the desired
width during the programming process.
Open a wall button by loosening the screw at the bottom. On the
board inside, locate a small switch with the options I/S, O/S, and ST
(Stacker). Set the switch to the desired sensor channel.
Power cycle the system to reset the unit’s closed position. Ensure
the belt isn’t too tight to the point where it’s bending the motor axel.
If this issue continues, contact an AutoSlide representative.
Power the unit off. Manually slowly open and close the door, feeling
for areas of high resistance. Ensure the door track is clean and use
a broom to sweep any dust/dirt in the track. Check door rollers to
ensure no hardware is damaged. Power unit back on and test.
Turn on DIP switch #7 to increase the motor’s power output.
Ensure door isn’t manually locked. Power off unit and manually
open/close door to investigate any excessive friction. Turn on DIP
switch #2 to increase starting power in the motor.
Adjust/loosen belt tension as needed. The motor wheel axel should
not be bending due to the belt tension.
Door opens at
random.
RFID interference
or falsely tripping
sensor.
Remove unit cover. Press and release the Sensor Learn button on
the control panel (a red light will turn on), then press and hold the
Sensor Learn button until the red light turns off. This will clear all
wireless sensors. Pair wireless sensors back one by one to either
eliminate interference or find the falsely tripping sensor.
When programming
Stacker mode, door
doesn’t open fully.
High drag
resistance inhibiting
programming
(common with
Immediately after starting the Stacker programming process, assist
the unit with opening and closing the doors. If it is a telescopic door,
try to move the panels so that the motor only has to slide the active
(lead) panel. Ensure DIP switch #7 is on.
telescopic doors)
For additional support or questions regarding the system and installation, please contact us directly at
info@autoslide.com
39hh
WARRANTY POLICY - TWO YEAR LIMITED MANUFACTURER’S WARRANTY
Autoslide Pty Ltd, the only manufacturer of AUTOSLIDE® branded products, warrants their product to the original
retail purchaser to be free of material and/or workmanship defects for a period of two years after the date of original
retail purchase. Proof of the original purchase and a Return Merchandise Authorization number is required to obtain a
remedy under this limited warranty and the product must be returned to an Autoslide service center at your expense.
The Autoslide service centers for the USA are located in California and Florida.
During the limited warranty period, Autoslide Pty Ltd or its authorized service representative will repair or replace at
Autoslide Pty Ltd’s option, without charge, a materially defective product. We may use new or refurbished
replacement parts. If we replace the product, it may be with a new or refurbished product of same or similar design.
Autoslide Pty Ltd may keep any removed or defective parts, and/or replaced product. The repaired or replaced
product is warranted for the remainder of the original warranty or 90 days, whichever is greater. Repair or
replacement of this product at Autoslide Pty Ltd’s option is your exclusive remedy.
This limited warranty only applies to products purchased, used and serviced in the United States and its territories, or
Canada.
This is the only warranty applicable to this product. ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING
ALL IMPLIED WARRANTIES OF MERCHANT ABILITY OF FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY DISCLAIMED. AUTOSLIDE PTY LTD IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL OR SIMILAR DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR REVENUE,
INABILITY TO USE THE PRODUCT, OR ANY OTHER ASSOCIATED EQUIPMENT, THE COST OF SUBSTITUTE
EQUIPMENT, AND ANY CLAIMS BY THIRD PARTIES RESULTING FROM THE USE OF THIS PRODUCT.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions stated
above may not apply.
What Is NOT Covered Under This Limited Warranty:
- Normal wear and tear or cosmetic damage.
- Damage due to accidents, misuse, physical force, improper installation or operation,
mishandling, neglect, fire, heat, water, humidity, liquids, insect infestation, or other intrusion.
- Damage caused by use of non AUTOSLIDE accessories or misapplication.
- Products whose serial numbers have been removed, altered or rendered illegible.
- Batteries.
- Products used for business, commercial or institutional purposes.
- Damage caused by acts of nature such as, but not limited to, lightning damage.
- Products returned without valid proof of purchase or proper Return Merchandise
Authorisation (RMA) number.
Call our USA office at 833-337-5433 or email us at
info@autoslide.com to leave your contact details for a customer
service representative. Please leave your name, US state/territory
location you are calling from, contact number and email address for a
technical support specialist to return your call within 24 hours.
Between the hours of 9 am and 5 pm PST, you can chat with one of
our live customer service agents online.
RETURN POLICY - STANDARD RETURN POLICY OVERVIEW
You may return merchandise purchased from Autoslide for a refund or a replacement, provided that the procedures
and requirements are followed. All returns require a return merchandise authorization (RMA) number. An RMA
number must be issued within 30 calendar days after the date of purchase. An RMA number is valid for 14 calendar
days after it is issued.
Refunds
Products returned with all original parts in original form will not be charged a processing fee. A processing fee of 20
percent will apply to the value of merchandise returned for a refund if original parts are not in their original form.
Refunds are applied to the payment method used at the time of purchase 5-10 days after our receipt of the returned
merchandise. We will only refund the value of the merchandise returned, not the shipping cost. On items with free
shipping returned for a refund, the original shipping cost that we paid the shipping courier will be deducted from your
refund.
Exchanges
If you purchased a product that you wish to exchange for an alternate item, you can return the item for a refund and
simply place a new order for the item you desire. We do not apply store credit to your new purchase. If we see a new
purchase for equal or greater value of your return, we will waive the 20 percent processing fee if it were to apply to
your return.
Defective Merchandise
Merchandise that is discovered to be defective upon receipt will be replaced. You may also return defective
merchandise for a refund if done so within 30 days of purchase.
Damaged Merchandise
All packages are inspected for damage prior to leaving our warehouse. If your merchandise is damaged during
shipment by the shipping courier, please contact us immediately as we must be informed within 10 calendar days
from the date of receipt for all damage/shipping related claims. Damaged merchandise can be replaced with the same
model only. You may also return damaged merchandise for a refund if done within 10 calendar days of receipt of
shipment.
Return Shipping
Return shipping cost (the cost to send merchandise back to our store) is comparable to your cost of driving to any
store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
If an item you received is defective, we will definitely replace the item with a new one. However, we do not cover or
reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement
product to you at our cost and use every good measure to ensure that the replacement order is processed quickly.
If you received Free Shipping on your order, the cost of the original shipping outbound to the shipping address on the
order will be deducted from your refund amount.
41hh
RETURN POLICY - STANDARD RETURN POLICY OVERVIEW
Replacement Terms
We will send a product replacement for an authorized return following the completion of receiving and inspection at
our facility. The replacement will ship within four business days following our receipt of your return (excluding
weekends and national holidays). We do not send advance replacements or replacements before we receive and
inspect the returned merchandise.
To receive a replacement quicker, you may place a new order for the same item (shipping not included), and we will
issue a refund for the full value of the returned product (including shipping), upon completion of our return process.
Returning Items
Please email us at info@autoslide.com Monday-Friday, 9 AM-5 PM Pacific Standard Time to receive an RMA
number.
All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and
serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. tracks,
cords, power pack, etc.), and all instruction booklets and paperwork. The RMA number or any other inscriptions must
not be written or printed on the product box or packaging. We will not process the return if any of these conditions are
not followed.
To locate the nearest shipping outlet, you may contact the following carriers:
UPS: (800) 742-587 or http://www.ups.com
FedEx: (800) 463-3339 or http://www.fedex.com
USPS (Post Office): (800) 275-8777 or http://www.usps.com
Remember, returned merchandise that is lost or damaged during transit is solely the shipper’s responsibility (which is
you when you return a product to us). It is important to save the tracking information and to properly insure all
merchandise being returned to Autoslide LLC..
Return Exceptions
Although our return policy is quite flexible on most items, there are some exceptions, as written below:
-Any product not purchased from www.autoslide.com
-Any product without a valid, readable serial number, including but not limited to products with missing,
damaged, altered, or otherwise unreadable serial number
-Any product that is returned without all original packaging and accessories, including the retail box, manuals,
cables, and all other items originally included with the product
-Any product from which the UPC code has been removed from its packaging
-Any product that exhibits physical damage or abuse
-Products that are not eligible for return for any of the above reason(s) will be sent back to you at your cost
and expense.
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