Autoscript HC-IP, A9009-0002 User Manual

User Guide

EN

User Guide

Hand Controller

HC-IP

Part No. A9009-0002

EN

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X-Box Prompter Device

2

Copyright © 2017

All rights reserved.

Original Instructions: English

All rights reserved throughout the world. No part of this publication may be stored in a retrieval system, transmitted,
copied or reproduced in any way, including, but not limited to, photocopy, photograph, magnetic or other record
without the prior agreement and permission in writing of the Vitec Group Plc.

Disclaimer

The information contained in this publication is believed to be correct at the time of printing. Vitec Videocom Ltd

reserves the right to make changes to the information or specications without obligation to notify any person of such

revision or changes. Changes will be incorporated in new versions of the publication.

We are making every e󰀨ort to ensure that our publications are updated on a regular basis to reect changes to
product specications and features. Should this publication not contain information on the core functionality of your

product, please let us know. You may be able to access the latest revision of this publication from our website.

Vitec Videocom Ltd reserves the right to make changes to product design and functionality without notication.

Trademarks

All product trademarks and registered trademarks are the property of The Vitec Group Plc.

All other trademarks and registered trademarks are the property of their respective companies.

Published by:

Vitec Videocom Ltd

Email: [e-mail]

1

Contents

Safety.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 2

Electrical Connection .. .. .. .. .. .. .. .. .. .. .. .. .. . 2

Mounting and Installation .. .. .. .. .. .. .. .. .. . 3

Water, Moisture and Dust.. .. .. .. .. .. .. .. .. . 3

Operating Environment ....................3

Maintenance ................................3

Components and Connections .. .. .. .. .. .. .. . 4

Top View ....................................4

Front View ..................................5

Box Contents .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 6

Installation .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 7

Powering Up ................................7

Operation.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 8

Routine Maintenance .. .. .. .. .. .. .. .. .. .. .. .. .. . 10

Routine checks .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 10

Cleaning ....................................10

Technical Specication .. .. .. .. .. .. .. .. .. .. .. . 11

Troubleshooting .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 12

General Notices .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 16

2

Safety

Important information on the safe installation and operation of this product. Read this
information before operating the product. For your personal safety, read these instructions. Do
not operate the product if you do not understand how to use it safely. Save these instructions
for future reference.

Warning Symbols Used in these Instructions

Safety cautions are included in these instructions. These safety instructions must be followed to avoid

possible personal injury and avoid possible damage to the product.

!

WARNING! Where there is a risk of personal injury or injury to others, comments appear
supported by the warning triangle symbol. Where there is a risk of damage to the product,
associated equipment, process or surroundings, comments appear supported by the word
‘CAUTION’.

Electrical Connection

WARNING! Always disconnect and isolate the product from the power supply before

attempting any servicing or removing the covers.

!

CAUTION! The products must be connected to a power supply of the same voltage (V) and

current (A) as indicated on the product. Refer to the technical specications for the products

3

Safety

Mounting and Installation

!

WARNING! Always ensure that all cables are routed so that they do not present any
danger to personnel. Take care when routing cables in areas where robotic equipment is in
use.

Water, Moisture and Dust

!

WARNING! Protect the product from water, moisture and dust. The presence of electricity
near water can be dangerous.

!

WARNING! When using this product outside, protect from rain using a suitable waterproof
cover.

Operating Environment

!

CAUTION! The product should not be used outside the operating temperature limits. Refer

to the product technical specications for the operating limits for the product.

Maintenance

!

WARNING! Servicing or repair of this product must only be performed by qualied and
trained engineers.

4

Top View

1 Scroll wheel (forwards backwards)

2

Right programmable function button
(illuminated)

3 Next button

4 Status LED

5 Top of script button

6 Previous button

7

Left programmable function button
(illuminated)

Components and Connections

1

2

3

5

6

7

4

5

1

RJ45. Powered over Ethernet
Requires 3rd party PoE injector or
XBox-IP (not included)

2 Data LED

3 Link LED

4 Factory Reset

Components and Connections

Front View

3

4

2

1

PoE

6

Box Contents

Components and Connections

1

1 HC-IP Controller

2 Quick Start Guide

2

7

Powering Up

Installation

Status LED

Status LED and programmable function
buttons ash once: Powered on.

Flashing Blue light: Connected to the
application but not the network.

Solid Blue light: Connected to the
network.

PoE

The controller is automatically powered up when the
PoE Ethernet cable Cat5 or Cat6 cable is attached.

Requires 3rd party PoE injector or XBox-IP (not included)

8

Operation

Stop scroll

Reverse
scroll control

Forward scroll control

Slow forward speed

Backward scroll control

Slow backward speed

Stop scroll position

9

First press - Back to top of the current

story. Subsequent presses - To top of

previous story.

Returns the prompter text to the top of the
run order.

Advances to the top of the next story.

Customisable buttons from within WinPlus
IP software.

Operation

10

Routine Maintenance

The HC-IP Controller requires minimal routine maintenance, apart from checking the connections and
overall operation periodically.

Routine checks

During use, check the following:

• Check PoE Ethernet cable for signs of wear or damage. Replace as necessary.

• Check the PoE Ethernet cable is connected properly.

• Check the Buttons and scroll wheel all move freely.

!

WARNING! Disconnect and isolate the product from the power supply before cleaning.

Cleaning

During normal use the only cleaning required should be a regular wipe over with a dry, lint-free
cloth. Dirt accumulated during storage or periods of disuse may be removed with a vacuum cleaner.
Particular attention should be paid to the connection port.

Maintenance

11

Physical Data

HC-IP

Width*

134 mm
(5.27 in)

Length*

230 mm
(9.05 in)

Height*

42 mm

(1.65 in)

Weight

500 g

(1.1 lb)

Standard Function Buttons

• Next Story

• Previous Story

• Top of Run Order

Programmable Function Buttons

• 2 x Illuminated.

Power

• 3 W Max.

• Powered over Ethernet (PoE)

• Third party PoE Injector Required or XBox-IP
(not included)

Status LED’s

• Connection

• Data

• Link

Environmental Data

• Operating temperature range
+5°C to +40°C (+41°F to +104°F)

• Storage temperature range

-20°C to +60°C (-4°F to +140°F)

Technical Specication

12

Troubleshooting

Fault Check

The HC-IP is not
powering up

Check that the power over Ethernet source has a suitable power injector

Check that the cable from the PoE source is rmly locked into the PoE

input on the HC-IP
Check that a quality Cat5 or Cat6 cable has been used to connect to the

PoE injector

The HC-IP is powered
up, but not controlling
the prompted text

Check that any connections to controllers are correct and secured

Conrm that the HC-IP is enabled in the Devices window

Check that a quality Cat5 or Cat6 cable has been used to connect the
controller to the PoE injector

The HC-IP has locked
and is not responsive

Power cycle the HC-IP by removing the PoE Injector connection

The HC-IP is not
discovered on a local
IP network

Check that the HC-IP and the software application are not separated by an
IP gateway

Check that the device is not already connected to another di󰀨erent network

If added to the system manually check the correct details are entered in

the Manually Add Device elds

The HC-IP IP address

is not congurable

correctly from the
application

Check that the correct IP address has been added for the HC-IP. (i.e. has

this IP address been used for a di󰀨erent device)

16

General Notices

FCC Certication

FCC Warning

Changes or modications not expressly approved by

the party responsible for compliance could void the
user’s authority to operate the equipment.

FCC Declaration of Conformity

This product complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. This product may not cause harmful interference.

2. This product must accept any interference

received, including interference that may cause
undesired operations.

17

General Notices

Declaration of Conformity

Vitec Videocom Limited declares that this
product has been manufactured in accordance

with BS EN ISO 9001:2008.

This product complies with the following EU
Directives:

• Low Voltage Directive 2014/35/EU

• EMC Directive 2014/30/EU

Compliance with these directives implies
conformity to applicable harmonised European
standards (European Norms) which are listed
on the EU Declaration of Conformity for
this product or product family. A copy of the
Declaration of Conformity is available upon
request.

Environmental considerations

European Union Waste of Electrical
and Electronic Equipment (WEEE) Directive
(2012/19/EU)

This symbol marked on the product or its packaging
indicates that this product must not be disposed of
with general household waste. In some countries or
European Community regions separate collection
systems have been set up to handle the recycling of
electrical and electronic waste products. By ensuring
this product is disposed of correctly, you will help
prevent potentially negative consequences for the
environment and human health. The recycling of
materials helps conserve natural resources.

Visit our website for information on how to safely
dispose of this product and its packaging.

In countries outside the EU:

Dispose of this product at a collection point for the
recycling of electrical and electronic equipment
according to your local government regulations.

Publication No. A9009-4981/1

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