Automation Direct STRIDE SiteLink SE-SL3011, STRIDE SiteLink SE-SL3011-WF, STRIDE SiteLink SE-SL3011-4G User Manual

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SiteLink Series
Industrial VPN Router
USER MANUAL
Manual Number: SE-SLVPN-USER-M
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~ WARNING ~
Thank you for purchasing automation equipment from AutomationDirect.com®, doing business as, AutomationDirect. We want your new automation equipment to operate safely. Anyone who installs or uses this equipment should read this publication (and any other relevant publications) before installing or operating the equipment.
To minimize the risk of potential safety problems, you should follow all applicable local and national codes that regulate the installation and operation of your equipment. These codes vary from area to area and usually change with time. It is your responsibility to determine which codes should be followed, and to verify that the equipment, installation, and operation is in compliance with the latest revision of these codes.
At a minimum, you should follow all applicable sections of the National Fire Code, National Electrical Code, and the codes of the National Electrical Manufacturer’s Association (NEMA). There may be local regulatory or government offices that can also help determine which codes and standards are necessary for safe installation and operation.
Equipment damage or serious injury to personnel can result from the failure to follow all applicable codes and standards. We do not guarantee the products described in this publication are suitable for your particular application, nor do we assume any responsibility for your product design, installation, or operation.
Our products are not fault-tolerant and are not designed, manufactured or intended for use or resale as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the product could lead directly to death, personal injury, or severe physical or environmental damage (“High Risk Activities”). AutomationDirect specifically disclaims any expressed or implied warranty of fitness for High Risk Activities.
For additional warranty and safety information, see the Terms and Conditions section of our catalog. If you have any questions concerning the installation or operation of this equipment, or if you need additional information, please call us at 770-844-4200.
This publication is based on information that was available at the time it was printed. At AutomationDirect we constantly strive to improve our products and services, so we reserve the right to make changes to the products and/or publications at any time without notice and without any obligation. This publication may also discuss features that may not be available in certain revisions of the product.
Trademarks
This publication may contain references to products produced and/or offered by other companies. The product and company names may be trademarked and are the sole property of their respective owners. AutomationDirect disclaims any proprietary interest in the marks and names of others.
Copyright 2017, AutomationDirect.com® Incorporated
No part of this manual shall be copied, reproduced, or transmitted in any way without the prior, written consent of AutomationDirect.com® Incorporated. AutomationDirect retains the exclusive rights to all information included in this document.
All Rights Reserved
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~ ADVERTENCIA ~
Gracias por comprar equipo de automatización de AutomationDirect.com®. Deseamos que su nuevo equipo de automatización opere de manera segura. Cualquier persona que instale o use este equipo debe leer esta publicación (y cualquier otra publicación pertinente) antes de instalar u operar el equipo.
Para reducir al mínimo el riesgo debido a problemas de seguridad, debe seguir todos los códigos de seguridad locales o nacionales aplicables que regulan la instalación y operación de su equipo. Estos códigos varian de área en área y usualmente cambian con el tiempo. Es su responsabilidad determinar cuales códigos deben ser seguidos y verificar que el equipo, instalación y operación estén en cumplimiento con la revisión mas reciente de estos códigos.
Como mínimo, debe seguir las secciones aplicables del Código Nacional de Incendio, Código Nacional Eléctrico, y los códigos de (NEMA) la Asociación Nacional de Fabricantes Eléctricos de USA. Puede haber oficinas de normas locales o del gobierno que pueden ayudar a determinar cuales códigos y normas son necesarios para una instalación y operación segura.
Si no se siguen todos los códigos y normas aplicables, puede resultar en daños al equipo o lesiones serias a personas. No garantizamos los productos descritos en esta publicación para ser adecuados para su aplicación en particular, ni asumimos ninguna responsabilidad por el diseño de su producto, la instalación u operación.
Nuestros productos no son tolerantes a fallas y no han sido diseñados, fabricados o intencionados para uso o reventa como equipo de control en línea en ambientes peligrosos que requieren una ejecución sin fallas, tales como operación en instalaciones nucleares, sistemas de navegación aérea, o de comunicación, control de tráfico aéreo, máquinas de soporte de vida o sistemas de armamentos en las cuales la falla del producto puede resultar directamente en muerte, heridas personales, o daños físicos o ambientales severos (“Actividades de Alto Riesgo”). AutomationDirect.com específicamente rechaza cualquier garantía ya sea expresada o implicada para actividades de alto riesgo.
Para información adicional acerca de garantía e información de seguridad, vea la sección de Términos y Condiciones de nuestro catálogo. Si tiene alguna pregunta sobre instalación u operación de este equipo, o si necesita información adicional, por favor llámenos al número 770-844-4200 en Estados Unidos.
Esta publicación está basada en la información disponible al momento de impresión. En AutomationDirect.com nos esforzamos constantemente para mejorar nuestros productos y servicios, así que nos reservamos el derecho de hacer cambios al producto y/o a las publicaciones en cualquier momento sin notificación y sin ninguna obligación. Esta publicación también puede discutir características que no estén disponibles en ciertas revisiones del producto.
Marcas Registradas
Esta publicación puede contener referencias a productos producidos y/u ofrecidos por otras compañías. Los nombres de las compañías y productos pueden tener marcas registradas y son propiedad única de sus respectivos dueños. Automationdirect.com, renuncia cualquier interés propietario en las marcas y nombres de otros.
PROPIEDAD LITERARIA 2017, AUTOMATIONDIRECT.COM® INCORPORATED
No se permite copiar, reproducir, o transmitir de ninguna forma ninguna parte de este manual sin previo consentimiento por escrito de AutomationDirect.com® Incorprated. AutomationDirect.com retiene los derechos exclusivos a toda la información incluida en este documento. Los usuarios de este equipo pueden copiar este documento solamente para instalar, configurar y mantener el equipo correspondiente. También las instituciones de enseñanza pueden usar este manual para propósitos educativos.
Todos los derechos reservados
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~ AVERTISSEMENT ~
Nous vous remercions d’avoir acheté l’équipement d’automatisation de AutomationDirect.com®, en faisant des affaires comme, AutomationDirect. Nous tenons à ce que votre nouvel équipement d’automatisation fonctionne en toute sécurité. Toute personne qui installe ou utilise cet équipement doit lire la présente publication (et toutes les autres publications pertinentes) avant de l’installer ou de l’utiliser.
Afin de réduire au minimum le risque d’éventuels problèmes de sécurité, vous devez respecter tous les codes locaux et nationaux applicables régissant l’installation et le fonctionnement de votre équipement. Ces codes diffèrent d’une région à l’autre et, habituellement, évoluent au fil du temps. Il vous incombe de déterminer les codes à respecter et de vous assurer que l’équipement, l’installation et le fonctionnement sont conformes aux exigences de la version la plus récente de ces codes.
Vous devez, à tout le moins, respecter toutes les sections applicables du Code national de prévention des incendies, du Code national de l’électricité et des codes de la National Electrical Manufacturer’s Association (NEMA). Des organismes de réglementation ou des services gouvernementaux locaux peuvent également vous aider à déterminer les codes ainsi que les normes à respecter pour assurer une installation et un fonctionnement sûrs.
L’omission de respecter la totalité des codes et des normes applicables peut entraîner des dommages à l’équipement ou causer de graves blessures au personnel. Nous ne garantissons pas que les produits décrits dans cette publication conviennent à votre application particulière et nous n’assumons aucune responsabilité à l’égard de la conception, de l’installation ou du fonctionnement de votre produit.
Nos produits ne sont pas insensibles aux défaillances et ne sont ni conçus ni fabriqués pour l’utilisation ou la revente en tant qu’équipement de commande en ligne dans des environnements dangereux nécessitant une sécurité absolue, par exemple, l’exploitation d’installations nucléaires, les systèmes de navigation aérienne ou de communication, le contrôle de la circulation aérienne, les équipements de survie ou les systèmes d’armes, pour lesquels la défaillance du produit peut provoquer la mort, des blessures corporelles ou de graves dommages matériels ou environnementaux («activités à risque élevé»). La société AutomationDirect nie toute garantie expresse ou implicite d’aptitude à l’emploi en ce qui a trait aux activités à risque élevé.
Pour des renseignements additionnels touchant la garantie et la sécurité, veuillez consulter la section Modalités et conditions de notre documentation. Si vous avez des questions au sujet de l’installation ou du fonctionnement de cet équipement, ou encore si vous avez besoin de renseignements supplémentaires, n’hésitez pas à nous téléphoner au 770-844-4200.
Cette publication s’appuie sur l’information qui était disponible au moment de l’impression. À la société AutomationDirect, nous nous efforçons constamment d’améliorer nos produits et services. C’est pourquoi nous nous réservons le droit d’apporter des modifications aux produits ou aux publications en tout temps, sans préavis ni quelque obligation que ce soit. La présente publication peut aussi porter sur des caractéristiques susceptibles de ne pas être offertes dans certaines versions révisées du produit.
Marques de commerce
La présente publication peut contenir des références à des produits fabriqués ou offerts par d’autres entreprises. Les
désignations des produits et des entreprises peuvent être des marques de commerce et appartiennent exclusivement à leurs propriétaires respectifs. AutomationDirect nie tout intérêt dans les autres marques et désignations.
Copyright 2017, AutomationDirect.com® Incorporated
Nulle partie de ce manuel ne doit être copiée, reproduite ou transmise de quelque façon que ce soit sans le consentement préalable écrit de la société AutomationDirect.com® Incorporated. AutomationDirect conserve les droits exclusifs à l’égard de tous les renseignements contenus dans le présent document.
Tous droits réservés
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SiteLink Series Industrial VPN Routers
USER MANUAL
Please include the Manual Number and the Manual Issue, both shown below, when communicating with Technical Support regarding this publication.
Manual Number: SE-SLVPN-USER-M
Issue: 1st Edition
Issue Date: 11/17
Publication History
Issue Date Description of Changes
1st Edition 11/17 Original Issue
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Table of ConTenTs
Chapter 1: Hardware
Introduction ����������������������������������������������������������������������������������������������������������������� 1-2
The Purpose of This User’s Manual ����������������������������������������������������������������������������� 1-2 Technical Support ������������������������������������������������������������������������������������������������������ 1-2
Conventions Used �������������������������������������������������������������������������������������������������������� 1-2
Product Overview STRIDE® SiteLink Industrial VPN Router �������������������������������������� 1-3
Product Family ����������������������������������������������������������������������������������������������������������� 1-3 What’s in the Box? ����������������������������������������������������������������������������������������������������� 1-3 Hardware Overview ���������������������������������������������������������������������������������������������������� 1-4 Specifications ������������������������������������������������������������������������������������������������������������� 1-5 Dimensions ���������������������������������������������������������������������������������������������������������������� 1-7 Compatible Accessories ���������������������������������������������������������������������������������������������� 1-7
Installation ������������������������������������������������������������������������������������������������������������������� 1-8
Installation and Removal Procedures �������������������������������������������������������������������������� 1-8 Wiring ������������������������������������������������������������������������������������������������������������������������ 1-9
Operation ������������������������������������������������������������������������������������������������������������������� 1-11
LED Status Indicators ������������������������������������������������������������������������������������������������ 1-11 Resetting the STRIDE SiteLink Router ������������������������������������������������������������������������ 1-12
SiteLink Router Connectivity Requirements for Local IT ������������������������������������������ 1-13
Connection to the STRIDE SiteLink Platform ������������������������������������������������������������� 1-13 DNS Requests ����������������������������������������������������������������������������������������������������������� 1-13 MAC or IP Address Filtering �������������������������������������������������������������������������������������� 1-13
Agency Approvals ������������������������������������������������������������������������������������������������������ 1-14
Chapter 2: STRIDE SiteLink Platform
Overview ���������������������������������������������������������������������������������������������������������������������� 2-3
Data Fair Use Policy ���������������������������������������������������������������������������������������������������� 2-3
Getting started ������������������������������������������������������������������������������������������������������������ 2-4
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Create a User Account ������������������������������������������������������������������������������������������������2-4 Login ��������������������������������������������������������������������������������������������������������������������������2-4 Choose Company �������������������������������������������������������������������������������������������������������2-4
User Interface ��������������������������������������������������������������������������������������������������������������2-5
Registering Your Device ����������������������������������������������������������������������������������������������2-5
Login ��������������������������������������������������������������������������������������������������������������������������2-6 Generate a Configuration File �������������������������������������������������������������������������������������2-6 Register Your STRIDE SiteLink Router ������������������������������������������������������������������������2-11 Activate Your STRIDE SiteLink Router ������������������������������������������������������������������������2-11
Configure LAN as WiFi Access Point (Hotspot) ��������������������������������������������������������2-12
Installing VPN Client Software ����������������������������������������������������������������������������������2-14
Download Installer ���������������������������������������������������������������������������������������������������2-14 Run Setup ����������������������������������������������������������������������������������������������������������������2-14 Run VPN Client ��������������������������������������������������������������������������������������������������������2-14 Confirm Windows TAP Ethernet Driver Installed �������������������������������������������������������2-14 Reconnect to SiteLink Platform ���������������������������������������������������������������������������������2-14 Support ��������������������������������������������������������������������������������������������������������������������2-14
Using SiteLink on Your Mobile Device ����������������������������������������������������������������������2-15
iOS Client �����������������������������������������������������������������������������������������������������������������2-15 Android Client ����������������������������������������������������������������������������������������������������������2-15 Access via Web ���������������������������������������������������������������������������������������������������������2-16
Connect to Your Router by VPN �������������������������������������������������������������������������������2-17
Save/Load Config Files for Router Transfer ���������������������������������������������������������������2-17 Device Status ������������������������������������������������������������������������������������������������������������2-18
Connect to Devices Behind the STRIDE SiteLink Router ������������������������������������������2-19
HTTP/VNC/Data Logging Services and Shortcuts �����������������������������������������������������2-19
Organization: Companies, Device Categories & User Groups ���������������������������������2-22
Overview ������������������������������������������������������������������������������������������������������������������2-22 Companies ���������������������������������������������������������������������������������������������������������������2-22 Device Categories�����������������������������������������������������������������������������������������������������2-22 User Groups �������������������������������������������������������������������������������������������������������������2-24
Access and Permissions ���������������������������������������������������������������������������������������������2-25
Two-factor Authentication ����������������������������������������������������������������������������������������2-26
Setting Up Two-factor Authentication ����������������������������������������������������������������������2-26
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Backup Codes ��������������������������������������������������������������������������������������������������������� 2-29 Logging In �������������������������������������������������������������������������������������������������������������� 2-29 Disabling Two-factor Authentication ����������������������������������������������������������������������� 2-30 User Access Token ��������������������������������������������������������������������������������������������������� 2-30
Transfer a Device ������������������������������������������������������������������������������������������������������ 2-30
To Assign a Device Key�������������������������������������������������������������������������������������������� 2-31
Chapter 3: Controller Connection Examples
Video Examples ����������������������������������������������������������������������������������������������������������� 3-2
CLICK PLC Connection via Cellular Router SE-SL3011-4G ���������������������������������������� 3-3
Before You Begin ������������������������������������������������������������������������������������������������������� 3-3 Setup ������������������������������������������������������������������������������������������������������������������������ 3-3
BRX PLC Connection via WiFi Router SE-SL3011-WF ������������������������������������������������ 3-6
Before You Begin ������������������������������������������������������������������������������������������������������� 3-6 Setup ������������������������������������������������������������������������������������������������������������������������ 3-6
C-more HMI Connection via Wired Router SE-SL3011 ���������������������������������������������� 3-9
Before You Begin ������������������������������������������������������������������������������������������������������� 3-9 Setup ������������������������������������������������������������������������������������������������������������������������ 3-9
Chapter 4: Data Logging
Cloud Data Logging ��������������������������������������������������������������������������������������������������� 4-2
Why Cloud Data Logging? ���������������������������������������������������������������������������������������� 4-2 How Does the Cloud Data Logger Work? ������������������������������������������������������������������ 4-2 Configure Cloud Data Logging On Your Device �������������������������������������������������������� 4-2 Live Monitor ������������������������������������������������������������������������������������������������������������ 4-14 Data Reports ����������������������������������������������������������������������������������������������������������� 4-15
Pausing, Deactivating, & Terminating Your Datalogging Subscription ����������������� 4-17
Activate / Deactivate Datalogging ��������������������������������������������������������������������������� 4-17 Pause / Resume Datalogging ����������������������������������������������������������������������������������� 4-17 Terminating a Subscription ������������������������������������������������������������������������������������� 4-17
Appendix A: Accessories & Add-on Subscriptions
Antennas ���������������������������������������������������������������������������������������������������������������������A-2
4G LTE Antennas (for P/N SE-SL3011-4G) ����������������������������������������������������������������� A-2 WiFi Antennas, IEEE 802�11 b/g/n 2�4 GHz (for P/N SE-SL3011-WF) ������������������������� A-3
STRIDE® SiteLink Series Industrial VPN Routers User Manual 1st Edition
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Table of Contents
Add-on Subscriptions ������������������������������������������������������������������������������������������������� A-4
Service Level Agreement ������������������������������������������������������������������������������������������� A-5 Cloud Logging ���������������������������������������������������������������������������������������������������������� A-5 Data Top-up �������������������������������������������������������������������������������������������������������������� A-5
Appendix B: Troubleshooting
Troubleshooting Overview ����������������������������������������������������������������������������������������� B-2
My SiteLink Router Doesn’t Come Online ����������������������������������������������������������������� B-2
Internet Connection �������������������������������������������������������������������������������������������������� B-2 Connectivity �������������������������������������������������������������������������������������������������������������� B-2 Configuration ������������������������������������������������������������������������������������������������������������ B-2 SiteLink Router Log File ��������������������������������������������������������������������������������������������� B-4
I Can’t Connect to the SiteLink Router ���������������������������������������������������������������������� B-4
IXclient ���������������������������������������������������������������������������������������������������������������������� B-4 TAP Adapter �������������������������������������������������������������������������������������������������������������� B-4 IXclient Log File ��������������������������������������������������������������������������������������������������������� B-5
I Can’t Connect to My Device(s) Behind the SiteLink Router ����������������������������������� B-5
VPN Connection �������������������������������������������������������������������������������������������������������� B-5 IP Range �������������������������������������������������������������������������������������������������������������������� B-5 Default Gateway �������������������������������������������������������������������������������������������������������� B-5 Timeout Setting �������������������������������������������������������������������������������������������������������� B-5 Programming Software Does Not Allow Multiple Programming Connections ����������� B-5 I Don’t Know How to Configure My Device �������������������������������������������������������������� B-5 I Am Unable to Configure My Device ������������������������������������������������������������������������ B-6 Check Your Settings �������������������������������������������������������������������������������������������������� B-6 I Still Can’t Connect to My Device ���������������������������������������������������������������������������� B-6
I Can’t Connect to My HTTP/VNC Server ������������������������������������������������������������������ B-6
Accessibility ��������������������������������������������������������������������������������������������������������������� B-6 HTTP/VNC Server ������������������������������������������������������������������������������������������������������ B-6 Password ������������������������������������������������������������������������������������������������������������������� B-6 SiteLink Router Settings ��������������������������������������������������������������������������������������������� B-6 Specific Service and Server Settings ��������������������������������������������������������������������������� B-7
Wireless Connectivity ������������������������������������������������������������������������������������������������� B-7
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Table of Contents
Appendix C: Safety and Security Considerations
Security Considerations for Control Systems Networks�������������������������������������������� C-2
Safety Guidelines �������������������������������������������������������������������������������������������������������� C-3
Plan for Safety ���������������������������������������������������������������������������������������������������������� C-3 Digital Input Safety Lockout �������������������������������������������������������������������������������������� C-4
Appendix D: Data Logging Address Notation
SiteLink Modbus to AutomationDirect PLC Address Map ����������������������������������������D-2
CLICK PLCs ���������������������������������������������������������������������������������������������������������������D-2 DirectLogic PLCs �������������������������������������������������������������������������������������������������������D-5 Do-more PLCs �����������������������������������������������������������������������������������������������������������D-7 Productivity Series PLCs ��������������������������������������������������������������������������������������������� D-9
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Chapter
Chapter
Chapter
Hardware
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In this Chapter...
Introduction ............................................................................................................... 1-2
The Purpose of This User’s Manual ........................................................................... 1-2
Technical Support .................................................................................................... 1-2
Conventions Used ...................................................................................................... 1-2
Product Overview STRIDE® SiteLink Industrial VPN Router .................................... 1-3
Product Family ......................................................................................................... 1-3
What’s in the Box? ................................................................................................... 1-3
Hardware Overview .................................................................................................. 1-4
Specifications ........................................................................................................... 1-5
Dimensions .............................................................................................................. 1-7
Compatible Accessories ............................................................................................ 1-7
Installation ................................................................................................................. 1-8
Installation and Removal Procedures ........................................................................ 1-8
Wiring ...................................................................................................................... 1-9
Operation ................................................................................................................. 1-11
LED Status Indicators .............................................................................................. 1-11
Resetting the STRIDE SiteLink Router ...................................................................... 1-12
SiteLink Router Connectivity Requirements for Local IT ........................................ 1-13
Connection to the STRIDE SiteLink Platform ........................................................... 1-13
DNS Requests ......................................................................................................... 1-13
MAC or IP Address Filtering .................................................................................... 1-13
Agency Approvals .................................................................................................... 1-14
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Chapter 1: Hardware

Introduction

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The Purpose of This User’s Manual

Thank you for purchasing our STRIDE® SiteLink series Industrial VPN Router. This manual describes AutomationDirect.com’s STRIDE SiteLink industrial VPN routers, their specifica­tions and included components, and provides you with important information for installation, connectivity and setup.

Technical Support

We strive to make our manuals the best in the industry. We rely on your feedback to let us know if we are reaching our goal. If you cannot find the solution to your particular application, or, if for any reason you need technical assistance, please call us at:
Our technical support group will work with you to answer your questions. They are available Monday through Friday from 9:00 a.m. to 6:00 p.m. Eastern Time. We also encourage you to visit our web site where you can find technical and non-technical information about our prod­ucts and our company.
If you have a comment, question or suggestion about any of our products, services, or manuals, please let us know.
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Conventions Used

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When you see the “notepad” icon in the left-hand margin, the paragraph to its immediate right will be a special note. The word NOTE: in boldface will mark the beginning of the text.
770–844–4200
https://www.AutomationDirect.com
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When you see the “exclamation mark” icon in the left-hand margin, the paragraph to its immediate right will be a warning or a caution. This information could prevent injury, loss of property, or even death (in extreme cases). The words WARNING or CAUTION: in boldface will mark the beginning of the text.
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Chapter 1: Hardware

Product Overview STRIDE® SiteLink Industrial VPN Router

Thank you for purchasing the STRIDE® SiteLink router. The STRIDE SiteLink series of indus­trial VPN routers is the hardware component for the STRIDE SiteLink platform. The STRIDE SiteLink router makes it convenient to remotely connect to your equipment, while the built-in firewall keeps your equipment safe from outside threats.
Configuration is as easy as inserting a USB memory stick, which contains your configuration file, into the STRIDE SiteLink router’s USB port. Generate the configuration file from the Tools menu in your STRIDE SiteLink platform account.

Product Family

The STRIDE SiteLink router is available in the following variants that differ in their commu­nication modes:
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STRIDE SiteLink Industrial VPN Router Models
Part # Ethernet WiFi 4G LTE (AT&T)
SE-SL3011
SE-SL3011-WF
SE-SL3011-4G

What’s in the Box?

In the package you will find the following contents:
STRIDE SiteLink router
USB stick used for configura­tion
Female 4-pin plug-in con­nector with screw connec­tion, model Weidmuller BL
5.08/04/180 SN BK BX or equivalent
Product insert
External antennas are required for WiFi and 4G models. Antennas sold separately.
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SIM cards for the 4G model may be purchased through AT&T.
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Chapter 1: Hardware

Hardware Overview

The STRIDE SiteLink router is created with performance and a multitude of hardware capabili­ties in mind.
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Factory reset switch
SIM slot (SE-SL3011-4G only)
Antenna connector
(SE-SL3011-4G - 2 connectors
SE-SL3011-WF - 1 connector)
Power input
USB Connector
Signal LED
Status LED
Four GbE LAN ports
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Internet / WAN port
SAFETY NOTICE: The Stride SiteLink VPN router allows the user to connect to remote industrial controls equipment from Ethernet, Wi-Fi, or cellular network connections. The remote user may fully operate and monitor the local control system and affect the function and control of the application just as the local operator controls it. Proper Control, Security and Safety Procedures should be considered and implemented when utilizing the remote access feature.
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Specifications

USB
Processor
Digital Input for Local Control
Operating temperature
Storage temperature
Relative humidity
Operating altitude
Storage altitude
Environmental Air
EMI
EMS
RoHS and WEEE
Packaging and Protection
Mounting
Certification
Warranty
Agency Approvals
Input Voltage
Maximum Input Power
Maximum Input Current
Internal Voltage Protection
Reverse Polarity Protection
Isolation
General Specifications
USB 2.0 (for configuration only)
MIPS 800 MHz
Yes
-20°C to +65°C [-4°F to +149°F]
-20°C to +65°C [-4°F to +149°F]
10 to 95% non-condensing
Maximum 2000m
Maximum 3000m
For use in Pollution Degree 2 Environment.
No corrosive gases permitted.
FCC CFR47 Part 15, EN55022/CISPR22, Class B
IEC61000-4-2 (ESD): ± 8kV (contact), ± 15kV (air)
IEC61000-4-3 (RS): 10V/m (80MHz ~ 2GHz)
IEC61000-4-4 (EFT): Power Port ± 4kV; Data Port: ± 2kV
IEC61000-4-5 (Surge): Power Port: ± 2kV/DM, ± 4kV/
IEC61000-4-6 (CS): 10V (150kHz ~ 80MHz)
CE, cULus, RoHS, REACH, AT&T (SE-SL3011-4G), FCC
Power Details
CM; Data Port ± 2kV
RoHS (Pb free) and WEEE compliant
Metal case, IP20
DIN rail
2 years
UL/cUL 60950-1, CE
Class 2 LPS Power Supply 12-24 VDC
10W
2A
29V max
Yes
1.5 kV
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Chapter 1: Hardware
Ethernet ports
Port Type
Auto-Crossover
Auto-Sensing Operation
Auto-Negotiating Speed
Flow Control
Operating Mode
Devices Supported
Protection
Cable Requirements
Max. Cable Distance
Ethernet Interface
Five GbE (4x LAN, 1x WAN)
Shielded RJ45
Yes, allows you to use straight-through or crossover
Store and forward wire speed switching, non-blocking
All IEEE 802.3 compliant devices are supported
Twisted pair (Cat5e or better) (shielded recommended)
wired cables
Yes, full and half duplex
Yes
Automatic
Built-in 1.5 kV magnetic isolation
100 meters
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4G LTE Specifications (P/N SE-SL3011-4G Only)
Protocols and Frequencies (AT&T)
Speed
Antenna Connection
Antenna Connector Torque
SIM size
FCC ID
WiFi Specifications (P/N SE-SL3011-WF Only)
WiFi IEEE 802.11 Version
WiFi Modes
Speed
Antenna Connection
Antenna Connector Torque
FCC ID
LTE-FDD - B2, B4, B5, B12, B17
WCDMA - B2, B4, B5
GSM/GPRS/EDGE - 850, 1900 MHz
LTE-FDD - Max. 100 Mbps (DL)/Max. 50 Mbps (UL)
DC-HSPA+ - Max. 42 Mbps (DL)/Max. 5.76 Mbps (UL)
WCDMA - Max. 384 kbps (DL)/Max. 384 kbps (UL)
EDGE - Max. 236.8 kbps (DL)/Max. 236.8 kbps (UL)
GPRS - Max. 85.6 kbps (DL)/Max. 85.6 kbps (UL)
Two (2) SMA plugs (male)
3–5 lb·in [0.3–0.6 N·m]
Standard SIM (2FF)
XMR201605EC25A
b/g/n
Station (Client) Mode and Access Point
72 Mbps
RP-SMA plug (male)
3–5 lb·in [0.3–0.6 N·m]
QOQWF111
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Dimensions

units: mm [in]
STRIDE SiteLink router dimensions
NOTE: Maintain 25mm clearance around device.
Chapter 1: Hardware
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Compatible Accessories

SE-SL3011-4G and SE-SL3011-WF require antennas, purchased separately. The SE-SL3011-4G router contains two standard SMA screw antenna connectors for 4G LTE antennas and the SE-SL3011-WF router contains an RP-SMA screw antenna connector for a 2.4 GHz WiFi antenna.
For compatible antennas, see Appendix A or visit www.AutomationDirect.com.
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Chapter 1: Hardware

Installation

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Installation and Removal Procedures

NOTE: These devices are open-type and are meant to be installed in an enclosure which is only accessible with the use of a tool and suitable for the environment.
Installing and Removing from DIN rail
The STRIDE SiteLink router can be easily installed on a standard DIN rail. (1) Hang the device on the rail and (2) push the unit down until you feel a click. To remove the unit, (A) pull/rotate the device up and (B) lift off the rail.
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Installing the SIM Card (for SE-SL3011-4G)
The SIM card slot uses a standard (size 2FF) SIM card.
NOTE: AT&T SIM card and data plan required for 4G LTE operation. These can be purchased at
https://marketplace.att.com/data-plans.
WARNING: DO NOT insert or remove the SIM card when power is applied to the router.
To insert, push the SIM card into the slot until you feel a click; this is approximately 1mm inside the device. Release the card and the card will stay in the device. The end of the SIM card should be aligned with the outside of the enclosure.
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To remove, push the SIM card firmly into the slot until you hear a click. Releasing will then cause the SIM card to partially eject, allowing you to easily take out the card.
Guidelines for Installing the STRIDE SiteLink Router
When designing the layout of your system, always separate the devices that generate high voltage and high electrical noise from the low-voltage, logic-type devices such as the STRIDE SiteLink router. Also consider the heat-generating devices and locate the electronic-type devices in the cooler areas of your cabinet. Reducing the exposure to a high-temperature environment will extend the operating life of the STRIDE SiteLink router.
Consider also the routing of the wiring for the devices in the panel. Avoid placing low-voltage signal wires and communications cables in the same tray with AC power wiring and high­energy, rapidly-switched DC wiring.
The STRIDE SiteLink router is designed to be cooled using natural convection. For proper cooling, you must provide a clearance of at least 25 mm above and below the device. Also, allow at least 25 mm of depth between the front of the device and the inside of the enclosure.
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Wiring

Wiring Guidelines
WARNING: To minimize the risk of potential safety problems, you should follow all applicable local and national codes that regulate the installation and operation of your equipment. These codes vary from area to area and it is your responsibility to determine which codes should be followed, and to verify that the equipment, installation, and operation are in compliance with the latest revision of these codes.
Equipment damage or serious injury to personnel can result from the failure to follow all applicable codes and standards. We do not guarantee the products described in this publication are suitable for your particular application, nor do we assume any responsibility for your product design, installation, or operation.
If you have any questions concerning the installation or operation of this equipment, or if you need additional information, please call technical support at 1-800-633-0405 or 770-844-4200.
This publication is based on information that was available at the time it was printed. At Automationdirect.com to make changes to the products and/or publications at any time without notice and without obligation. This publication may also discuss features that may not be available in certain revisions of the product.
Proper grounding and wiring of all electrical equipment is important to help ensure the optimum operation of the SiteLink router and to provide additional electrical noise protection for your application.
The SiteLink router comes with a female 4-pin plug-in connector with screw connection (type: Weidmuller BL 5.08/04/180 SN BK BX).
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we constantly strive to improve our products and services, so we reserve the right
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Wiring Details
Wire Size Range
Wire Strip Length
Terminal Screw Torque
Max Wire Length
Min Ground Conductor
Power Supply
The STRIDE SiteLink router can be powered from the same DC source that is used to power your other devices. To maintain the UL listing, this must be a Limited Power Supply (LPS) or Class 2 power supply. A DC voltage in the range of 12 to 24 VDC needs to be applied between the V+ terminal and the V- terminal as shown above. A recommended DC power supply is AutomationDirect.com part number PSL-24-030.
Digital Input (DI1)
The digital input may be configured to restrict remote access to the router when the input is in either an ON or OFF state. Instructions for enabling can be found in the “STRIDE SiteLink platform” chapter. The V- from the power supply is used as common ground.
This feature can provide an extra level of security or safety, by allowing remote connections only when certain conditions are met, such as when an operator is present or safety interlocks are engaged. The input can be wired directly through a switch, or a series of interlocks, or can be controlled via PLC for more complex control conditions.
A video providing an overview of using the SiteLink router’s Digital Input as a part of your safety lockout procedures is acces­sible by clicking the thumbnail at the right, or by copying the following URL to your browser:
https://www.AutomationDirect.com/VID-CM-0034
18–12 AWG
7mm [0.28 in]
0.4 N·m (3.5 lb·in)
3m [9.84 ft]
16 AWG
Shield
Digital Control Signal
DI1
V-
V+
+ -
+ -
12–24 VDC
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Digital Input Specifications
Type
DI Voltage Range
DI OFF State Voltage Range
DI ON State Voltage Range
DI ON State Current Range
Shield
Connect the Shield pin of the STRIDE SiteLink router to the protective earth conductor (PE) with minimum 16 AWG copper wire.
STRIDE® SiteLink Series Industrial VPN Routers User Manual 1st Edition
Optocoupler
0–29 VDC
0–3 VDC
7–29 VDC
2–5 mA (typically)
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Operation

Chapter 1: Hardware

LED Status Indicators

The SiteLink router has two LEDs for router status, and one LED per Ethernet port.
Signal LED (SE-SL3011-4G & -WF models)
Color Mode Description
Signal LED
ACT LED
Ethernet Port LED (typical)
Red
Red
Red
Purple
Blue
Blue
Color Mode Description
Red
Red
Red
Red
Red
Blue
Blue
Blue
1. The network range on the LAN side is in conflict with the settings on the WAN side. The router cannot reliably access the internet because of this. Changing the LAN side IP range generally resolves the conflict.
2. If you want to access the device again, you will have to reconfigure it via a USB stick.
3. This means someone removed the router from the company after registration without performing a factory reset. Fix this by performing factory reset and configuring the router.
Blinking continuously No reception
Blinking 2 pulses SIM card invalid, PIN invalid or PUK required
Constant Low reception
Constant Medium reception
Constant Good reception
Blinking Initializing
ACT LED
Constant Booting or not registered
Blinking 1 short pulse Waiting for internet access
Blinking 2 short pulses LAN/WAN conflict
Blinking 3 long pulses The router was removed from the STRIDE
Blinking 4 long pulses The router was already registered to the
Blinking 1 short pulse Connecting to STRIDE SiteLink platform
Blinking 2 short pulses Setting up VPN connection
Constant VPN connection active
SiteLink platform
STRIDE SiteLink platform
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Color Mode Description
Blue
Blue
STRIDE® SiteLink Series Industrial VPN Routers User Manual 1st Edition
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Blinking Data activity
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Resetting the STRIDE SiteLink Router

The STRIDE SiteLink router can be reset to the factory default settings by pressing and holding the reset button on top for 3 seconds. The ACT LED will blink while the rest button is pressed. Upon release of the button, the ACT LED will rapidly blink if the button was pressed long enough to trigger a reset. Wait for the STRIDE SiteLink router to restart. Your device will not be able to set up a VPN connection until it is configured again.
WARNING: This action cannot be undone. You’ll have to re-register your device on the STRIDE SiteLink platform and complete the configuration steps before connecting by VPN.
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SiteLink Router Connectivity Requirements for Local IT

Connection to the STRIDE SiteLink Platform

The STRIDE SiteLink router uses well-known outgoing ports to establish a secure connection to our STRIDE SiteLink platform. This means there is no need to open any incoming ports in your firewall.
STRIDE SiteLink Router Outgoing Ports and Protocols
Port Protocol Application
443
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1. DNS requests are often handled by local DNS servers. In those cases the listed DNS port does not apply.

DNS Requests

The STRIDE SiteLink router connects to different STRIDE SiteLink servers: REST API, MQTT and OpenVPN servers. The IP addresses of these servers, as well as the number of servers, may change over time and are thus not pre-defined. This is why the SiteLink router needs to be able to perform DNS requests; otherwise it can’t connect to the STRIDE SiteLink platform servers.

MAC or IP Address Filtering

The local IT department may choose to only allow internet access to specific devices, based on the MAC address or IP address. The MAC address can be obtained from the label on the side of the STRIDE SiteLink router or in the Devices Info tab of your SiteLink account. The IP address can be set to a static IP address. However, by default the IP address is set to be obtained automatically via DHCP.
TCP HTTPS, MQTT/TLS, OpenVPN
TCP & UDP DNS
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Agency Approvals

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Applicable European Directives
The Stride SiteLink router is in conformity with the provisions of the following European Directives.
Applicable European Directives
Directive Description
EMC Directive 2014/30/EU
Radio Equipment Directive 2014/53/EU
RoHS Directive 2015/863
REACH Directive 1907/2006
WEEE Directive 2012/19
Regulation and registration of chemicals
Product safety
Use of the radio spectrum
Restriction of hazardous substances
Waste of electronic equipment
Applicable Safety Standards
The STRIDE SiteLink router was tested and passed the following standards.
Applicable Safety Standards
Standards Description
EN 55032
EN 301 489-1
EN 301 489-3
EN 61000-4-2
EN 61000-4-3
EN 61000-4-4
EN 61000-4-5
EN 61000-4-6
IEC 60950-1 + Amendment 1 and Amendment 2
UL 60950-1
CSA C22.2 No. 60950-1-07 + Amendment 1 and Amendment 2
EMC Standard for Radio Equipment and Services, Part 1: Common technical requirements
EMC Standard for Radio Equipment and Services, Part 3: Specific conditions for Short-Range
Information Technology Equipment Safety, Part 1: General Requirements - Edition 2
Information Technology Equipment Safety, Part 1: General Requirements - Edition 2
Information Technology Equipment Safety, Part 1: General Requirements - Edition 2
Electromagnetic Compatibility of Multimedia Equipment
Devices
Electrostatic discharge immunity test
Radiated, Radio-frequency, Electromagnetic Field Immunity Test 80-1000 MHz
Burst Immunity Test
Surge Immunity Test
Immunity to Conducted Disturbances, Induced by Radio-frequency Fields
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FCC Compliance
The product described in this User Manual complies with Part 15 of the FCC Rules. The STRIDE SiteLink router is a class B Information Technology Equipment (ITE) device.
Operating is subject to the following conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
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WARNING for WiFi and 4G models: The antenna used with this transmitter must be installed with a separation distance of at least 20cm from all persons and must not be co-located or operated in conjunction with any other antennas or transmitters. Only an antenna tested with the wireless transmitter or a similar antenna with equal or lesser gain may be used.
Certifications
The STRIDE SiteLink router has been tested and certified for:
CE certification
FCC verification
cULus listed (UL File #E495151)
AT&T certification
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Chapter
Chapter
Chapter
STrIde SITeLInk PLaTform
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2
In this Chapter...
Overview .................................................................................................................... 2-3
Getting started .......................................................................................................... 2-4
Create a User Account .............................................................................................. 2-4
Login ........................................................................................................................ 2-4
Choose Company ..................................................................................................... 2-4
User Interface ............................................................................................................ 2-5
Registering Your Device ............................................................................................ 2-5
Login ........................................................................................................................ 2-6
Generate a Configuration File ................................................................................... 2-6
Register Your STRIDE SiteLink Router ...................................................................... 2-11
Activate Your STRIDE SiteLink Router ...................................................................... 2-11
Configure LAN as WiFi Access Point (Hotspot) ...................................................... 2-12
Installing VPN Client Software ................................................................................ 2-14
Download Installer ................................................................................................. 2-14
Run Setup .............................................................................................................. 2-14
Run VPN Client ...................................................................................................... 2-14
Confirm Windows TAP Ethernet Driver Installed ..................................................... 2-14
Reconnect to SiteLink Platform ............................................................................... 2-14
Support .................................................................................................................. 2-14
Using SiteLink on Your Mobile Device .................................................................... 2-15
iOS Client ............................................................................................................... 2-15
Android Client ........................................................................................................ 2-15
Access via Web ....................................................................................................... 2-16
Connect to Your Router by VPN ............................................................................. 2-17
Save/Load Config Files for Router Transfer ............................................................. 2-17
Device Status .......................................................................................................... 2-18
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Connect to Devices Behind the STRIDE SiteLink Router ........................................ 2-19
HTTP/VNC/Data Logging Services and Shortcuts ................................................... 2-19
Organization: Companies, Device Categories & User Groups ............................... 2-22
Overview ................................................................................................................ 2-22
Companies ............................................................................................................. 2-22
Device Categories................................................................................................... 2-22
User Groups ........................................................................................................... 2-24
Access and Permissions ........................................................................................... 2-25
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Two-factor Authentication ...................................................................................... 2-26
Setting Up Two-factor Authentication .................................................................... 2-26
Backup Codes ........................................................................................................ 2-29
Logging In ............................................................................................................. 2-29
Disabling Two-factor Authentication ...................................................................... 2-30
User Access Token .................................................................................................. 2-30
Transfer a Device ..................................................................................................... 2-30
To Assign a Device Key........................................................................................... 2-31
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Overview

The STRIDE SiteLink Platform is a secure and powerful platform based on a worldwide network of servers. It is focused on delivering and enhancing innovative remote service.
The following example illustrates how a typical STRIDE SiteLink setup might be configured.
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Company Network Wired, WiFi or 4G
Machine Network
SiteLink
Client
As shown in the example above the STRIDE SiteLink router will isolate a local machine network (e.g., 192.168.140.x range) from the corporate network (e.g., 192.168.0.x range). To prevent network routing problems you must make sure the STRIDE SiteLink router’s IP address is in a different subnet than the company network.

Data Fair Use Policy

A SiteLink user may access, program and monitor any device on the local machine network by VPN. The intended use of the STRIDE SiteLink platform is secure remote access to industrial control equipment for remote service. A monthly allowance of 5GB data traffic per company account is included, and is sufficient in most cases to accomplish remote service.
When the platform is used for other purposes, the data traffic may exceed the 5GB allowance. The STRIDE SiteLink platform includes optional Data Top-up subscriptions to increase the monthly limit. See “Add-on Subscriptions” in Appendix A for more details.
If the data traffic for a company reaches the monthly limit, further data traffic will be throttled to 50kbit/sec. This is adequate to access and program a PLC.
Although data usage is affected by the number of users accessing the platform, we expect the most significant data usage to be from an IP camera connected on the platform.
Any Cloud Logging subscription data does not count toward the monthly data traffic allowance, and is not subject to throttling.
SiteLink Platform
WAN Port
192.168.0.2
SiteLink Router
192.168.140.1
LAN Ports
192.168.140.x
PLCs
(machine control)
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Getting started

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These steps will get you up and running with the STRIDE SiteLink Platform (https://www.StrideSiteLink.com).
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1. Create a User Account
To start using the STRIDE SiteLink Platform, you will need a user account. There are two ways of setting up an account.
You can create a user account and a new company by filling out the registration form at
https://www.StrideSiteLink.com.
You can join an existing company by being invited by a user already in that company.
In both cases you will receive a confirmation e-mail. Complete your account registration by following the verification link inside.
NOTE: No e-mail? Be sure to check your spam folder if you haven’t received an e-mail in your inbox.
2. Login
Once you have a user account, it’s very easy. Just go to the login page and log in with your e-mail address and password combination.
NOTE: Forgot your password? You can use the recovery form to request a password recovery e-mail. We will then send you instructions for setting up a new password.
3. Choose Company
If you have just created your user account, it is probably linked with only one company. In that case your company is automatically chosen and this step will not show up.
However, if your user account is linked to more than one company, you must choose the company you want to use. During login you will see a list of companies you are linked to.
That’s it! You are now logged in. The next section provides a brief overview of the SiteLink platform user interface, and the subsequent section walks you through registering your router on the SiteLink Platform.
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User Interface

For convenience we have named the areas of the platform as shown in the following graphic. When viewed on a device with a screen width less than 1280 pixels, the first-tier menu is hidden by default and accessible by clicking on the menu icon (≡) in the upper left corner.
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Second tier
First tier

Registering Your Device

These steps will guide you through the process of registering your SiteLink router to the STRIDE SiteLink Platform. Videos to walk you through the process of setting up each type of router (wired, WiFi, and 4G LTE) are accessible by clicking the thumbnails below, or copying the URL to your browser.
Complete Setup of Wired Router (SE-SL3011)
https://www.AutomationDirect.com/VID-CM-0020
Complete Setup of Wireless Router (SE-SL3011-WF)
https://www.AutomationDirect.com/VID-CM-0021
Third tier
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Complete Setup of 4G LTE Router (SE-SL3011-4G)
https://www.AutomationDirect.com/VID-CM-0022
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1. Login
Go to the login page at www.StrideSiteLink.com and log in with your e-mail address and password.
A user account is required. If you don’t already have one, you need to create a user account before you can proceed.
The device you log in from (your PC or laptop) to configure your router must have an available USB port.
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2. Generate a Configuration File
Note that a few details regarding the machine network internet connection will be needed to complete configuration of a new router. Please read through this section and make sure the relevant information is available before beginning a new configuration. Once you are successfully logged in and ready to proceed, choose “Tools” from the navigation menu. Click on the START CONFIGURATION button to open the configuration file wizard.
A dialog box will confirm that the new router will be registered to the company to which you are currently logged in. Click NEXT to continue.
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Configure the Internet Settings
Select the method by which your router will connect to the internet (i.e., Wired, Wireless, or Mobile).
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NOTE: All three models can be configured to connect to the internet via wired connection. If a 4G model is configured to use a wired connection, its wireless functions are disabled. If a WiFi model is configured to use a wired connection, its WiFi connection is available to be configured as a wireless access point. Likewise, if a WiFi or 4G model is configured for wireless operation, its wired WAN port is disabled.
Configure a Wired WAN Network
The router will be configured by default to have its IP address and DNS server assigned via DHCP, and to disable the Digital Input control of the VPN. If these settings are applicable to your situation, please click NEXT and skip ahead to the “Configure LAN IP Address” subsection. Otherwise click SHOW MORE.
Manually Configure WAN IP Address
After clicking SHOW MORE on the WAN setup dialog box, click “Use the following IP address.”
Enter the desired static IP address for the WAN (internet) side of the router (IPv4 only). The network mask defaults to 255.255.255.0. If this needs to change, click the dropdown
arrow to the right of the network mask and select the correct mask from the list. Enter the default gateway the router should use to access the internet.
NOTE: Configuring a static IP address will also require that you set a custom DNS server.
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Manually Configure DNS Server
After clicking SHOW MORE on the WAN setup dialog box, click “Add a custom DNS server”. This radio button will already be selected if a static IP address has been entered.
Enter the IP address of the preferred DNS server (IPv4 only).
Configure Digital Input for Wired Connection
The Digital Input feature allows you to enable or disable the VPN connection or the complete WAN port based upon an external digital signal supplied to the router. Electrical details for the Digital Input can be found in the “Wiring” subsection of the “Hardware” chapter of this manual.
Disabling the VPN connection disables remote programming, but allows remote monitoring including data logging. Disabling the WAN connection disables all communications including data logging.
By default, the Digital Input is disabled. To use this feature, click the dropdown arrow to the right of the Digital Input field and select on option from the dropdown box. Available options are:
Disabled (Digital Input state is ignored. VPN router functions normally.)
Disable VPN connection when input is high
Disable VPN connection when input is low
Disable WAN port when input is high
Disable WAN port when input is low
Configure Proxy Server
If your network requires the router to connect to the internet through a proxy server, please click the switch to enable this feature, and enter configuration information as follows.
Enter the IP address of the proxy server (IPv4 only), and enter the proxy server port number. If authentication is required for the proxy server, click the dropdown arrow to the right
of the Authentication field and select “Basic authentication” then enter a username and password for the proxy server.
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Configure a WiFi WAN Connection
After selecting “Wireless network” as the method to connect to the internet, enter the name (SSID) of the wireless network and enter the WiFi password if needed, then click NEXT.
The wireless router has its internet-facing IP address and DNS server assigned via DHCP. The Digital Input control of the VPN is disabled by default. If you wish to enable the Digital
Input, click SHOW MORE in the upper right corner of the dialog box. The Digital Input
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configuration options are the same as those for the Wired WAN connectivity, except that the WAN port is unused and cannot be disabled. The available options are:
Disabled (Digital Input state is ignored. VPN router functions normally.)
Disable VPN connection when input is high
Disable VPN connection when input is low
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Configure a 4G WAN Network
After selecting “Cellular network” as the method to connect to the internet, enter the Access Point Name (APN) associated with the cellular network to which the SIM card is configured. Enter the PIN code for the SIM card if applicable, then click NEXT.
The mobile router has its internet-facing IP address and DNS server assigned by the mobile network.
The Digital Input control of the VPN is disabled by default. If you wish to enable the Digital Input, click SHOW MORE in the upper right corner of the dialog box.
The Digital Input configuration options are the same as those for the Wired WAN connectivity, except that the WAN port is unused and cannot be disabled. The available options are:
Disabled (Digital Input state is ignored. VPN router functions normally.)
Disable VPN connection when input is high
Disable VPN connection when input is low
Configure LAN IP Address
The VPN router creates a separate subnet on the LAN side. At this stage in the router setup, only the router’s IP address (IPv4 only) on the LAN subnet needs to be entered. After the router is connected to the SiteLink platform, DHCP server, network mask, and internet access settings can be configured through the platform.
After entering the LAN IP address, click NEXT to continue.
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Download the Configuration File
Click the DOWNLOAD button to download the configuration file (ixrouter.conf) to your computer. Save the file to the root directory of a USB memory stick after the download is complete.
We include a USB memory stick with your STRIDE SiteLink router, but you can use any USB stick you prefer.
Click the X beside DONE to close the dialog box after the download is complete.
NOTE: Make sure that the file is named ixrouter.conf and that it is placed in the root directory of the memory stick.
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Problems downloading the configuration file? If nothing happens when you click on the download button, make sure you are using a supported browser and that your browser does not automatically block download prompts. If the browser directly opens the configuration file in a new page, you can save the configuration file by pressing ctrl + s and saving the page source as ixrouter.conf.
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3. Register Your STRIDE SiteLink Router
To register your router on the SiteLink Platform, you must plug the USB stick with the configuration file into your SiteLink router.
Next, make sure the router has the necessary hardware connected to allow internet access as specified in the configuration file (i.e., WAN port ethernet cable, WiFi antenna, or mobile network antenna and SIM card).
Finally, boot up the router by attaching the power cable. The LED on the router will start blinking now, indicating that it’s running the registration
procedure. This usually takes somewhere between 20-30 seconds to complete.
4. Activate Your STRIDE SiteLink Router
Once your router is registered it will show up as a new device on the devices page. Before you can start using the device, it must first be activated. You can trigger the activation form by clicking on the device’s status icon in the list view. From then, activating the router is as simple as giving it a name and clicking the ACTIVATE button.
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Configure LAN as WiFi Access Point (Hotspot)

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A WiFi SiteLink router can be configured as a WiFi hotspot (access point) after it has been initially set up and connected to a SiteLink Platform account if it is configured to use a wired WAN connection. To begin, select Devices from the first-tier menu (1), select the router to be configured in the second-tier menu (2), select the CONFIG tab in the third-tier menu (3), and then click the pencil icon to the right of “LAN” (4).
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Click “Enable WiFi hotspot”to enable the feature and begin setting the hotspot configuration.
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Enter the Network name (SSID) and password for the WiFi hotspot. If you wish to specify a WiFi channel for the hotspot, click SHOW MORE and then enter the channel number (1–11).
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The WiFi hotspot is now enabled. To disable the hotspot, begin the same procedure and deselect “Enable WiFi hotspot” then click CONFIRM.
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Installing VPN Client Software

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Before you can set up a VPN connection to your router, you must install the VPN client software.
For PC connections, the VPN client is a light-weight application that runs in the background on your PC. It creates a virtual Ethernet port on your PC and handles all communication between your PC, the STRIDE SiteLink Platform and your browser.
1. Download Installer
You can find the download for the latest VPN client version for Windows on the tools page of the STRIDE SiteLink Platform website.
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2. Run Setup
Double-click the Installer executable file (IXclient2Installer-<rev>.exe) to open the installation wizard and follow the installation steps.
3. Run VPN Client
The VPN client will launch automatically after the installation has completed.
4. Confirm Windows TAP Ethernet Driver Installed
Go to your PC network connections and confirm the Windows TAP Ethernet driver is present. If not, you will need to install a Windows TAP Ethernet driver before proceeding.
5. Reconnect to SiteLink Platform
After the VPN client has been installed, refresh the www.StrideSiteLink.com page in your web browser.

Support

To help us support you, we sometimes need the log files from the VPN client. You can find these at %localappdata%\IXclient\logs or by right-clicking the IXclient logo ( ) in the icon tray and selecting “Logs”. Usually, last.log is the log file that is the most relevant.
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Using SiteLink on Your Mobile Device

Apps are available on the iTunes App Store and the Google Play Store. Android and iOS devices can access services set up for connection through the SiteLink Platform, but cannot establish a direct VPN connection through the SiteLink router. (Mobile devices cannot be used to connect to devices behind the router using their programming software).
The apps allow access to the following:
Router configuration
User permission management
Access token management
Create & monitor data dashboards
View event logs
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iOS Client

The VPN client for iOS devices is available in the iTunes App Store at https://itunes.apple.com/us/app/stride-sitelink/id1276487779?mt=8, or by scanning the QR code to the right.
A video walking you through setting up and using the iOS mobile app to access the SiteLink Platform data logging is accessible by clicking the thumbnail at the right, or by copying the following URL to your browser:
https://www.AutomationDirect.com/VID-CM-0031

Android Client

The VPN client for Android devices is available in the Google Play Store at https://play.google.com/store/apps/details?id=co.ixon.
stridesitelink&hl=us, or by scanning the QR code to the right.
A video walking you through setting up and using the Android mobile app to access the SiteLink Platform data logging is accessible by clicking the thumbnail at the right, or by copying the following URL to your browser:
https://www.AutomationDirect.com/VID-CM-0030
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Access via Web

Alternatively, mobile devices not connected through a STRIDE SiteLink app can access services set up for connection through the SiteLink Platform via the web at www.StrideSiteLink.com. You can also save the webpage as a WebApp on most devices.
Use as a WebApp
The STRIDE SiteLink website can be saved as an app on most mobile devices, allowing access to STRIDE SiteLink from your home screen.
On iOS Devices
Open the Safari browser
Navigate to www.StrideSiteLink.com
Tap the menu-icon
In the menu, tap on the “Add to Home Screen” option
Choose “Add”
The STRIDE SiteLink WebApp will now be accessible from your home screen
On Android Devices
Open the Chrome browser
Navigate to www.StrideSiteLink.com
Tap the menu-icon (three dots)
In the menu, tap on the “Add to Home Screen” option
Choose “Ok”
The STRIDE SiteLink WebApp will now be accessible from your home screen
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Connect to Your Router by VPN

Once the VPN client is installed and running on your PC, you can set up a connection with your router by clicking on the CONNECT button in the SiteLink Platform. The CONNECT button can be found on the device’s details panel, as shown below.
Chapter 2: STRIDE SiteLink Platform
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NOTE: Can’t click the connect button? Refer to the troubleshooting section of the manual.
When the connection is established the status icon will turn blue. All traffic to the machine network will now be routed through the STRIDE SiteLink Platform
and you will be able to access devices behind the router as if they were connected directly to your PC.

Save/Load Config Files for Router Transfer

If you want to connect another STRIDE SiteLink router with the same router configuration settings, device connections and user permissions, you can do so by using the “Save config” and “Load config” features from the options menu.
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Device Status

The current status of a device is is indicated by the status-icon in the device list-view. It can also be found inside the info section on the device details page.
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Device Status
Icon Label Description
Offline The device is offline. You can’t set up any kind of connection to the device.
Online The device is online. You can now set up a connection to the device.
Connecting The device is busy connecting.
Connected The device is connected through the VPN. Your PC now has access to the device’s machine
network.
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Connect to Devices Behind the STRIDE SiteLink Router

When your PC is connected to a STRIDE SiteLink router, a VPN connection is established between the PC and the machine network behind the SiteLink router. All devices on the machine network behave as though they are located on the PC’s local network.
Alternatively, specific services on the machine network can be configured for access via the STRIDE SiteLink Platform without requiring a VPN connection, as described below.

HTTP/VNC/Data Logging Services and Shortcuts

Once your device is registered and configured, you may want to set up a service that allows you to access your HTTP/VNC/Data Logging server(s) via the STRIDE SiteLink Platform.
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Managing Services
Adding a service is quite simple. Select a router and then select “services” in the third-tier panel. From there you can view and modify all the device’s existing services or add new ones. Shortcuts to services are diplayed on a router’s Info page providing easy access to all of the services for a specific router.
When adding a service you first specify the target of the service you wish to add by entering a name and IP address. Next, you select the service type (HTTP/VNC/Data Logging), enter any remaining details (i.e. a password if required), and click ADD.
Please refer to Chapter 3 to configure the many device options from AutomationDirect.com.
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Push Automatically Generated Port Forwarding
When you add a service, a required port forwarding is automatically added to your router’s CONFIG tab. A dot appears below the CONFIG tab to indicate that changes have been made that have not yet been synchronized to the router. Please click the CONFIG tab, then click the ellipsis to the right of the configuration sync message and click “Push config to device” to update the router.
Any change to the router configuration (for example, changes to network settings or WiFi client settings) will be identified with this dot and must be pushed to the router in the same way.
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Hypertext Transfer Protocol (HTTP)
With an HTTP-service you can remotely connect to any webserver hosted on your devices. You can open the HTTP service in a new browser-window by clicking on the “open-in-new”
icon in the top right corner or you can press-and-hold the CTRL key when you click on an HTTP service to directly open it in a new window.
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Virtual Network Computing (VNC)
With STRIDE SiteLink Platform you can remotely access your devices with a VNC server from within your browser. If you have a VNC server running on a computer, make sure you set your server’s encryption setting, if available, to also accept unencrypted connections.
Our in-browser VNC client has been optimized for use with smartphones or tablets. With two finger gestures you can pinch-zoom and pan around the screen.
Data Logging
Datalogging and monitoring is available as an add-on service, subscribed to from your STRIDE SiteLink account.
The setup process requires:
1. Enter credit card information in the Billing section. (Click your username, then click “Billing” in the 1st-tier menu.)
2. Activate the Data logging subscription for the desired router under SUBSCRIPTIONS in the third-tier panel for that device. Select the desired service level (number of data points per hour). Note that a 30-day free trial of the data logging service for one router is available from the SUBSCRIPTIONS panel as well.
3. After the Data logging service is activated, click the ellipsis in the Data logging box to expose the menu that includes adding/editing a data report or live data monitor. Selections to Pause, Upgrade and Deactivate the datalogging subscription are also available here.
4. Configure your device for Datalogging – select the Protocol and enter the Data Tags.
5. Configure data reports (log/record historical data) and/or data monitors (display live data)
A more detailed example of setting up data logging is shown in Chapter 4.
Permissions
For each service type users can be allowed or disallowed to connect with the device. Users who are not allowed to connect via VNC, for example, will not see the VNC connect button even though the device might have a VNC service configured.
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Organization: Companies, Device Categories & User Groups

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Overview

A video providing an overview of the tools for organizing companies, users and devices within the SiteLink Platform is accessible by clicking the thumbnail at the right, or by copying the following URL to your browser:
https://www.AutomationDirect.com/VID-CM-0038

Companies

A user account may be a associated with more than one company. The SiteLink Platform will display the devices and settings for the currently active company, which can be changed at any time by selecting “Switch company” in the resultant 1st-tier menu after clicking your username.
Details about the current company, including the company name and location, can be edited by selecting “My company” from the 1st-tier menu. Click your username to expose the option. The company is identified by a unique code which is assigned by the SiteLink system. This identifier is not configurable and is shown on the My Company page. The “Company name” is fully editable. It is possible, though not recommended, to configure multiple companies with the same or similar company names.

Device Categories

Routers can be assigned to device categories. Categories allow you to manage employee or customer access with an initial setup saving time as additional users or routers are added. Users or user groups with access to a category will always be able to access all devices within that category. So if routers are removed from a category or a new router gets added, you don’t have to update the access rules.
In the example below you see a company with four routers (A, B, C and D) and three device categories (X, Y and Z) . The lines in between show the connections among them.
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XCompany Y Z
A B C D
Routers can only be linked to one company and one category. For example routers A and B are linked to category X and router C is linked to category Y.
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Routers don’t have to be linked to a category, and categories don’t have to contain any routers. For example router D is not assigned to any category, and category Z does not contain any routers.
A category is first created by selecting Management in the first-tier menu, then selecting DEVICE CATEGORIES in the second-tier menu. Finally, click CREATE A CATEGORY in the second-tier panel.
Once a category is created, routers may be assigned to it by (1) clicking Devices, (2) selecting the desired router, (3) clicking the INFO tab, and (4) clicking the Edit (pencil) icon to the right of the device identifier in the third-tier panel.
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A device category can then be selected, along with editing the router name, description, and location.
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User Groups

Within a company users can have specific access and permissions. User groups make it possible to better organize users within a company. This improves clarity, but more importantly makes it easier to set access rules for your company’s devices.
In the following example you see a company with four users (A, B, C and D) with three user groups (X, Y and Z) . The lines in between show the connections among them.
Company Y
A B C D
A user can be linked to more than one user group. For example user B is linked to both groups X and Y while user C is only linked to group Y.
Users don’t have to be linked to a user group. For example user D is not assigned to any user group. Users may be members of multiple companies, but user groups are only assigned on a per-company basis.
A user group is created by selecting Management in the first-tier menu, then selecting USER GROUPS in the second-tier menu. Finally, click the “Add User Group” button in the lower right to create a new user group.
To edit the assigned user groups for a user or selection of users, select Management in the first­tier menu, then select USERS in the second-tier menu. Select one or more users by clicking the check box beside each name. Finally, you can select the ‘Edit groups’ option. This will open a dialog with a list of all the available user groups.
For each user you can select user groups by toggling the input checkboxes. By clicking confirm the changes will get saved.
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Access and Permissions

Users and User groups may be assigned permissions restricted to a single device or a Category of devices.
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Each user and user group has their own set of permissions within a company. Based on those permissions a user is allowed or not allowed to see and use specific modules of the platform. In combination with access rules you can very easily limit the functionality to the needs of that user.
For example you might want to give a specific user permission to use the VNC connection, but not allow him to edit any configuration settings for the router.
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Two-factor Authentication

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Two-factor authentication is an additional security feature that requires a second, one-time-use passcode, in addition to your configured password, for every login. This protects your account from access by someone who has learned you login name and password.
These one-time passcodes are generated by an authentication app on a smartphone, and are valid for a short amount of time. The passcodes are based on a key shared by the SiteLink platform and a time-based encryption algorithm. Thus, access to the enrolled phone device provides a second authentication of your identity.

Setting Up Two-factor Authentication

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1. Download an Authentication Application
To generate a valid one-time password, you need a mobile device with an authentication application installed on the device. Most commonly a mobile phone is used, but other devices like a tablet are also an option.
CHOOSING A DEVICE: You need access to your registered device to log in to your account, so choose a device you keep with you at all times. The authentication apps do not require a data connection to generate a valid one-time password and will continue to refresh their codes even in airplane mode.
There are a number of free authentication apps available for multiple device operating systems. Our examples show Google Authenticator.
2. Enable Two-factor Authentication
To enable two-factor authentication on the SiteLink Platform, click your username at the top of the first-tier menu, then select “My profile.” find the Login and Security block under My Profile in the 1st-tier menu after clicking your username.
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Click the ellipsis icon, then click “Two-factor authentication” in the pop-up dialog. A dialog will appear notifying you that two-factor authentication is currently disabled.
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Click ENABLE to activate the feature.
In the resulting screen, a QR code is visible at the top of the dialog box. In the installed authentication app, choose to “Add a new account” or something similar. Google Authenticator allows you to scan a QR code with the camera of your device.
Point the device’s camera towards the screen so that the entire QR code falls in the window. After a few seconds, the application will notify that it has registered the QR code and will prompt you for a name for the account.
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If you can’t scan a QR code on your device you can also manually enter the code needed to register your device. Click on “I can’t scan a QR code” to display a 16-character code.
Afterward, by clicking on the name you gave this account, a 6-digit code (and often a timer) will be shown. Every 30 seconds, the timer resets and the code changes. After this time period, the previous code becomes invalid and the new code becomes valid.
In the dialog box on the website, enter the 6-digit one-time password visible on your device and enter a descriptive name for the device you registered.
Click on CONFIRM to verify if your device is registered properly and the one-time password is valid. If the one-time password provided during setup is valid, two-factor authentication is enabled for your account.
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Problems Registering Your Device?
If, after clicking “Confirm”, a message appears stating that the one-time password is incorrect, several things may have happened:
You made a mistake entering the one-time password
You waited too long after entering the one-time password before clicking CONFIRM. Note that these codes are only valid for a short amount of time.
There was a problem in scanning the QR code or entering the 16-character code. In your app, remove the account. Then you can make a new account and scan the QR code or enter the code again.
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Backup Codes

Once your two-factor authentication setup is completed, you will receive an e-mail which contains five one-time-use backup codes. If your authentication device becomes unavailable for any reason, you can still use a backup code to enter your account. After entering your username and password on www.StrideSiteLink.com, you can choose to enter a backup code instead of generating a one-time password. You will be notified by e-mail when a backup code is used.
When you have used your last backup code to log in, new backup codes will be automatically generated and sent to your e-mail.
LOSING YOUR DEVICE: If you have lost your phone, you should disable two-factor authentication by logging in with a backup code and following the steps under “Disabling two-factor authentication”. When you re-enable two-factor authentication, you can register a new device.
If you lose both your device and your backup codes, you will have no way of entering your account!
LOSING YOUR BACKUP CODES: If you have lost your backup codes, you can disable two-factor authentication by
following the steps under “Disabling two-factor authentication”. If you later re-enable two-factor authentication, new backup codes will be sent to your e-mail address.
If you lose both your device and your backup codes, you will have no way of entering your account!

Logging In

When two-factor authentication is enabled, after entering your username and password as usual, you will be prompted to generate a one-time password. Open the authentication application installed on the registered device and choose the correct account to generate a 6-digit code.
If you wish to log in using a backup code, click the device icon to the right of the input for the one-time password to enter a backup code. Clicking the icon again will revert back to entering a one-time password.
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Disabling Two-factor Authentication

You can disable two-factor authentication by going to “Two-factor Authentication” under “Login and security” on the “My Profile” page. After clicking DISABLE, an e-mail will be sent to your email address where you can confirm or reject the disabling of two-factor authentication.
You can always re-enable two-factor authentication later with the same or a new device.
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User Access Token

A unique security access token is stored and valid for 7 days when a user has successfully logged in. A user is automatically logged in when returning to www.StrideSiteLink.com on the same browser and with the same IP address within that 7-day window. If the IP address has changed or the user uses a different browser, the user has to log in again.
The Access Token for a device you have previously used to access the SiteLink Platform may be removed to prevent automatic login. Browse to the My Profile page:
Note that you cannot remove the access token for the device you are currently using to access the SiteLink Platform.

Transfer a Device

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NOTE: If a Datalogging or other subscription is assigned to a device, you will not be able to transfer that device unless the destination company has a license for that subscription available.
A router is assigned to a single company. To assign a router to a different company, the router may be reset to default and reconfigured, or, the Transfer device utility will change the company assignment without changing any other configuration settings.
The Transfer Device utility is found on the Tools page on the Device menu. The serial number and Device key for the router must be known. The Device Key is assigned
to the router while you are logged in to the company where the router currently resides.
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Note that in the STRIDE SiteLink system, the company to which a router is assigned is identified by a unique code rather than the company name. It is possible to have a duplicate company name.

To Assign a Device Key

When logged in to the original company where the router resides, from the Devices menu list, (1) select Devices. Then (2) click on the target router in the second tier. (3) Click the ellipsis to the right of the router name in the third-tier panel, and (4) click “Device key”.
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Click the GENERATE button, then click the Copy to Clipboard button. Paste this key into a notepad or word document. On the Device details third-tier panel, copy the device serial number.
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Now, change to the destination Company. Select Tools on the Devices menu list, then click the TRANSFER DEVICE in the second-tier menu and paste the serial number and device key.
If a Datalogging or other subscription is assigned to a device, you will not be able to transfer that device unless the destination company has a license for that subscription available.
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The device should now be successfully transferred to the new company. If a message indicates that the transfer failed, the device may have a data logging or other subscription assigned to it. The new company must have the same subscription service available to assign to the device, or the service must be removed from the device prior to transfer.
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ConTroLLer ConneCTIon examPLeS
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In this Chapter...
Video Examples .......................................................................................................... 3-2
CLICK PLC Connection via Cellular Router SE-SL3011-4G ....................................... 3-3
Before You Begin ...................................................................................................... 3-3
Setup ....................................................................................................................... 3-3
BRX PLC Connection via WiFi Router SE-SL3011-WF ............................................... 3-6
Before You Begin ...................................................................................................... 3-6
Setup ....................................................................................................................... 3-6
C-more HMI Connection via Wired Router SE-SL3011 ............................................. 3-9
Before You Begin ...................................................................................................... 3-9
Setup ....................................................................................................................... 3-9
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Video Examples

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Videos examples of remote programming several of our PLC and HMI products are accessible by clicking the thumbnails below, or copying the URL to your browser.
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Remote Programming a CLICK PLC
https://www.AutomationDirect.com/VID-CM-0023
Remote Programming a Productivity 2000 PLC
https://www.AutomationDirect.com/VID-CM-0024
Remote Programming a Do-more BRX PLC
https://www.AutomationDirect.com/VID-CM-0025
Remote Programming a DirectLogic PLC
https://www.AutomationDirect.com/VID-CM-0027
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Remote Programming a C-more HMI Panel
https://www.AutomationDirect.com/VID-CM-0026
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CLICK PLC Connection via Cellular Router SE-SL3011-4G

The cellular STRIDE VPN router is a valuable option when:
There is no existing internet available at the remote site, or
The network policies at the remote site prohibit connection of third-party devices. Although the STRIDE SiteLink solution is IT friendly, using only outbound request for connection, it may be the case that local policies prohibit any such connection.
In such cases, if an AT&T phone can get a signal at the location of the router, your SE-SL3011-4G router can provide you the remote access you need.
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This example will step you through connecting to a CLICK PLC via the cellular router, model SE-SL3011-4G
NOTE: Regarding Ethernet access to a CLICK PLC
If you intend to take advantage of any methods of remote access to the PLC, you need to consider the security exposure in order to minimize the risks to your process and your PLC. Security should always be carefully evaluated for each installation. Refer to the “Security Considerations for Control Systems Networks” section of Appendix B.

Before You Begin

1. Buy an AT&T M2M SIM card and know the APN and PIN
2. Know your CLICK network settings
3. Have your SE-SL3011-4G router, LTE antennas and USB stick available

Setup

Remember that you can’t browse across the VPN to the router’s LAN network, so the CLICK must be configured and the network settings known before you configure your router.
Configure the CLICK Network Settings
For our example, we’ll configure CLICK as follows:
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IP Address: 192.168.140.19
Subnet mask: 255.255.255.0
Default Gateway: 192.168.140.1 (the router’s LAN IP address) This must be on the same
subnet as the CLICK
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1. In the CLICK software, select Setup > Com Port Setup > Ethernet Port 1 Setup (button) and enter the IP address, subnet mask and default gateway settings.
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2. Click OK in the setup dialog and the subsequent dialog.
3. Write the project to the PLC.
Configure Your SE-SL3011-4G Router
1. You must contact AT&T to purchase a SIM card for your router. You may choose the M2M (data only) SIM card option rather than the typical phone (voice and data). You will need AT&T access; the M2M SIM card includes a selected amount of data and a valid length of time (rather than the monthly subscription typical for the phone SIM card)
Steps 2 through 15 are outlined in detail in Chapter 2. If you have already completed router activation, please proceed to step 16.
2. Create your Stride SiteLink account at www.StrideSiteLink.com, as discussed in Chapter 2.
3. Once you’re logged in, Select “Tools” > START CONFIGURATION and confirm the appropriate company, then click NEXT.
4. Select “Mobile Network Using SIM Card”
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5. Enter the APN and PIN associated with the SIM card, then click NEXT.
6. On the WAN information screen, Click SHOW MORE to configure the Digital Input VPN router access control if desired. Click NEXT when finished.
7. On the LAN information screen, enter the router port IP address, which must match the default gateway entered in the CLICK PLC setup (192.168.140.1 in this example).
8. Download the configuration file. Rename it ixrouter.conf if it has been saved with a suffix.
9. Copy ixrouter.conf to the root directory of your USB stick.
10. Install the IXClient2 on your PC. (This step must be repeated for any new PC where you will use your STRIDE SiteLink account.)
11. Mount and wire your SE-SL3011-4G router, and connect the LTE antenna.
12. With Power DISCONNECTED from the SE-SL3011-4G router, plug the SIM card into the router.
13. Insert the USB stick into the router.
14. Power your router. Wait while the router writes the configuration and then registers itself to the STRIDE SiteLink Server. After the router is successfully registered and connected to the STRIDE SiteLink platform, the Status LED will be on steady blue and the Signal LED will be on steady blue/violet/red depending on network signal strength.
15. Activate the router.
16. Now, your router will appear in the Devices list in your Stride SiteLink account.
17. Select the router from the list of devices, then click the CONNECT icon.
Configure the CLICK Software to Access the CLICK PLC via VPN
1. Open the CLICK software on your PC and select the “Connect to PLC” button.
2. Select Port Type = Ethernet and select the Outside this LAN radio button, then the Add… button.
3. Enter a Link Name and the CLICK IP address defined previously (192.168.140.19 in this example), then click OK.
4. Highlight your target CLICK in the devices list, then click the CONNECT button.
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You should now be successfully connected to the CLICK PLC from a remote PC through the VPN.
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BRX PLC Connection via WiFi Router SE-SL3011-WF

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The WiFi Stride VPN router is a valuable options when:
Client mode - Wired internet access is not available to the equipment panel, or would be impractical to install.
Access point mode - VPN connections to multiple devices is desired without wiring Ethernet cable to each.
Client mode - Local operators want to limit access to a machine network by using their smartphone as a WiFi hotspot. This allows the SiteLink WiFi router to connect as a client and establish a VPN connection to the platform on an as-needed basis.
This example will step you through connecting to a BRX via the WiFi router, model SE-SL3011-WF, in client mode. Internet access will be via the WiFi connection, and the BRX PLC will be connected to a LAN port on the router. The router’s Ethernet WAN port will be disabled.
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If you intend to take advantage of any methods of remote access to the PLC, you need to consider the security exposure in order to minimize the risks to your process and your PLC. Security should always be carefully evaluated for each installation. Refer to the “Security Considerations for Control Systems Networks” section of Appendix B.

Before You Begin

1. Know your BRX network settings
2. Know the SSID and password for the WiFi access point at your BRX location
3. Have your SE-SL3011-WF router, WiFi antenna and USB stick available

Setup

Remember that you can’t browse across the VPN to the router’s LAN network, so the BRX PLC must be configured and the network settings known before you configure your router.
Configure the BRX PLC Network Settings
For our example, we’ll configure BRX PLC as follows:
IP Address: 192.168.140.19
Subnet mask: 255.255.255.0
Default Gateway: 192.168.140.1 (the router’s LAN IP address) This must be on the same
subnet as the BRX PLC
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1. In the Do-more Designer software, connect to your BRX PLC.
2. Click on the ethernet port in the image of your PLC on the Do-more Designer dashboard, select “Edit IP configuration” and enter the IP address, subnet mask and default gateway settings.
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3. Click OK in the setup dialog.
4. Write the project to the PLC.
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Configure Your SE-SL3011-WF Router
1. Create your Stride SiteLink account at www.StrideSiteLink.com, as discussed in Chapter 2.
Steps 2 through 13 are outlined in detail in Chapter 2. If you have already completed router activation, please proceed to step 14.
2. Once you’re logged in, Select “Tools > Start Configuration” and confirm the appropriate company, then click NEXT.
3. Select “Wireless Network”
4. Enter the name (SSID) and password for the wireless network, then click NEXT.
5. On the WAN information screen, Click SHOW MORE to configure the Digital Input VPN router access control if desired. Click NEXT when finished.
6. On the LAN information screen, enter the Default Gateway address (Router port IP Address), which must match that entered in the BRX PLC setup (e.g., 192.168.140.1).
7. Download the configuration file. Rename it ixrouter.conf if it has been saved with a suffix.
8. Copy ixrouter.conf to the root directory of your USB stick.
9. Install the IXClient2 on your PC. (This step must be repeated for any new PC where you will use your STRIDE SiteLink account.)
10. Mount and wire your SE-SL3011-WF router, and connect the WiFi antenna.
11. With Power DISCONNECTED from the router, insert the USB stick into the router.
12. Power your router. Wait while the router writes the configuration and then registers itself to the STRIDE SiteLink Server. After the router is successfully registered and connected to the STRIDE SiteLink platform, the Status LED will be on steady blue.
13. Activate the router.
14. Now, your router will appear in the Devices list in your Stride SiteLink account.
15. Select the router from the list of devices, then click the CONNECT icon.
Configure the Do-more Designer Software to Access the BRX PLC via VPN
1. Open the BRX Do-more Designer software on your PC and select “New Link” from the Links panel on the lower left of the Launchpad tab.
2. Click the “Link Editor...” button.
3. Select the PLC family (Do-more BRX Series in this example) and PLC Type.
4. Click the “Port” tab, select Ethernet and enter the BRX IP address defined previously (192.168.140.19 in this example).
5. Enter a Name and Description for this PLC link, then click ACCEPT.
6. Double-click the new entry in the Links list to connect to the BRX PLC.
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You should now be successfully connected to the BRX PLC from a remote PC through the VPN.
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C-more HMI Connection via Wired Router SE-SL3011

The wired Stride VPN router is a valuable options when:
Adding a third-party device to the remote network is permitted.
This example will step you through connecting to a C-more HMI via the wired router, model SE-SL3011. Internet access will be via the wired WAN connection, and the C-more HMI will be connected to a LAN port on the router.
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NOTE: Regarding Ethernet access to a C-more panel
If you intend to take advantage of any methods of remote access to the panel, you need to consider the security exposure in order to minimize the risks to your process and your C-more panel. Security should always be carefully evaluated for each installation. Refer to the “Security Considerations for Control Systems Networks” section of Appendix B.

Before You Begin

1. Know your C-more network settings.
2. Have your SE-SL3011 router and USB stick available.
3. Have an established STRIDE SiteLink platform account set up.

Setup

Remember that you can’t browse across the VPN to the router’s LAN network, so the C-more HMI must be configured and the network settings known before you configure your router.
Configure the C-more HMI Network Settings
For our example, we’ll configure C-more HMI as follows:
IP Address: 192.168.140.19
Subnet mask: 255.255.255.0
Default Gateway: 192.168.140.1 (the router’s LAN IP address) This must be on the same subnet as the C-more HMI
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1. in the C-more HMI panel setup software, select Setup > Touch Panel Network > Ethernet Port.
2. Check Save Settings to Project, and select the Use the following IP address radio button.
3. Enter the network settings shown at the beginning of this example.
4. Select OK.
5. Select SEND project to C-more panel.
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Configure Your SE-SL3011 Router
1. Create your Stride SiteLink account at www.StrideSiteLink.com, as discussed in Chapter 2.
Steps 2 through 14 are outlined in detail in Chapter 2. If you have already completed router activation, please proceed to step 15.
2. Once you’re logged in, Select “Tools > Start Configuration” and select the appropriate company, then click NEXT.
3. Select “Wired Network using Ethernet cable”.
4. Select the appropriate company if applicable, then click NEXT.
5. On the WAN information screen, click SHOW MORE if DHCP is not appropriate for your installation; otherwise, continue to step 6.
5.1. Configure the network settings for the C-more location.
5.2. Configure a static DNS server.
5.3. Configure the Digital Input VPN router access control.
5.4. Configure a proxy server and the login credentials, if necessary.
6. Click NEXT when finished.
7. On the LAN information screen, enter the router port IP address, which must match the default gateway entered in the C-more HMI setup (192.168.140.1 in this example).
8. Download the configuration file. Rename it ixrouter.conf if it has been saved with a suffix.
9. Copy ixrouter.conf to the root directory of your USB stick.
10. Install the IXClient2 on your PC. (This step must be repeated for any new PC where you will use your STRIDE SiteLink account.)
11. Mount and wire your SE-SL3011 router, and connect Ethernet cables.
12. Insert the USB stick into the router.
13. Power your router. Wait while the router writes the configuration and then registers itself to the STRIDE SiteLink Server. After the router is successfully registered and connected to the STRIDE SiteLink platform, the Status LED will be on steady blue.
14. Activate the router.
15. Now, your router will appear in the Devices list in your Stride SiteLink account.
16. Select the router from the list of devices, then click the CONNECT icon.
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Configure the Click Software to Access the Click PLC via VPN
1. Open the C-more software on your PC and select “Read From Panel”.
2. Select the Ethernet radio button and click Browse.
3. Click the Remote Link List tab, then the Add... button.
4. Enter a Link Name (for identifying the panel in this list only) and the C-more IP address defined previously (192.168.140.19 in this example), then click OK.
5. Highlight your target C-more panel in the devices list, then click the CONNECT button.
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Chapter
Chapter
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daTa LoggIng
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In this Chapter...
Cloud Data Logging .................................................................................................. 4-2
Why Cloud Data Logging? ....................................................................................... 4-2
How Does the Cloud Data Logger Work? ................................................................. 4-2
Configure Cloud Data Logging On Your Device ....................................................... 4-2
Live Monitor ........................................................................................................... 4-14
Data Reports .......................................................................................................... 4-15
Pausing, Deactivating, & Terminating Your Datalogging Subscription ................ 4-17
Activate / Deactivate Datalogging .......................................................................... 4-17
Pause / Resume Datalogging .................................................................................. 4-17
Terminating a Subscription .................................................................................... 4-17
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Cloud Data Logging

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Why Cloud Data Logging?

Cloud data logging gathers remote data from your control components. The data is transmitted in the SiteLink platform for administrative, monitoring and analytical purposes. Our goal is to give you an insight in the performance of your machine and/or installation.

How Does the Cloud Data Logger Work?

The Cloud data logger is a completely cloud-based solution. All the values you have programmed in the PLC can be logged by the SiteLink logger, easily and securely.
Once the data tags are added to the SiteLink platform, you are prompted to push the configuration changes to the router. The router then transfers the data to our server where it will be stored in our database.
The PLC is not used by using cloud data logging; the router is doing all the work. The SiteLink platform has a crucial role in the functioning of the Cloud data logger. All settings
and data points to be logged are set via the SiteLink platform. Refer to the following subsection or the video to the right
(https://www.AutomationDirect.com/VID-CM-0032) for details to set up Data Reports and Live Monitors for datalogging.

Configure Cloud Data Logging On Your Device

Cloud datalogging setup requires:
1. Enter credit card information and subscribe to the Cloud datalogging add-on service sized to suit your needs.
2. Configure the address and protocol for the PLC (where the data is located).
3. Configure the data tags.
4. Design the data dashboard to display your data.
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Each of these steps are detailed as follows.
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1. Entering credit card information and subscribing to the Cloud datalogging add-on service sized to suit your needs
Click the account name (1) to toggle the menu list and show the Billing option (2). Click Billing and click the Edit Billing Info icon (3) to enter credit card information.
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Click on Devices (4), click the desired router (5), click the SUBSCRIPTIONS tab (5), then click ACTIVATE.
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Select the subscription that will suit your data recording requirements (8). Click PURCHASE AND ACTIVATE (9).
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2. Configure the address and protocol for the PLC from which data will be read
Datalogging will now be available on the services list. Click on the SERVICES tab (10). Click the +(Add) button (11).
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Add a Name and the IP Address of the PLC where the data resides. Click NEXT.
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Select DATA LOGGER.
The router supports Modbus. If the Port must be changed, or a Slave ID must be entered for the device from which data will be logged, enter those values, then click ADD to continue.
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3. Configure the data tags
To add a data tag after steps 1 and 2 have been completed, go to the SERVICES tab for the router, and click the Edit services (pencil) icon next to the device for which you want to add the data tag.
This opens the Edit services dialog. Click the name of the existing device for which you would like to add a data tag.
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NOTE: It is advisable to enter data tags in small batches, and run the Data Tag Test Utility periodically to verify the entries. Please refresh your browser if the information on screen appears to not be updated properly at any time.
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Click Add data tag.
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Set the relevant parameters for the new data tag and click ADD.
Data tag input fields are described in the following two tables. Also see the Modbus address translation chart in Appendix D for the key to enter addresses for AutomationDirect products.
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Data Tag Input Fields
Field Description
Name
Address
Select a data type
Unit (optional)
Factor (optional)
Interval
Retention Policy
Only log when the value changes
1. Notice that when this check box is selected, the Interval drop down options change to configure a Not To Exceed value (maximum number of values logged per hour). Select a limit appropriate for your application and data subscription.
For Modbus protocol, the data tag address is the Modbus address (e.g., 412).
Please see Appendix D for address mapping for AutomationDirect PLCs.
Here you can assign a value to a unit, for example, gallons or psi.
This allows you to select how often the data tag should be logged.
Here you can select for how long the data should be stored on the servers.
This option allows you to only log a value when the value changes.
Data Types Supported
Give the data tag a logical name.
See next table for the available data types.
This allows you to multiply by a value.
For example, factor 0.01 divides the data value by 100.
Bool
Float32
Float64
Int8
Int16
Int32
Int64
Uint8
Uint16
Uint32
Uint64
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Once you have added all the data tags you want to log, you will be prompted to push the configuration to the router.
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Data Tag Test Utility
If you have configured a dashboard but no data is displaying, refresh/reload your browser. If data still does not display, one or more tags may be configured incorrectly. Please use the Data Tag Test utility to verify your tags.
To start the Data T ag Test utility, click on the ellipsis to the right of an active datalogging subscription in the SUBSCRIPTIONS tab and select Data logger test utility.
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Click START TEST beside the data logger you wish to test.
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If an error exists in any of the data tags, the first Modbus error encountered by the utility is displayed, as shown below.
If the set of data tags passes the tests, “No errors” is displayed, as shown below. Note that tags which were successfully retrieved show a green check mark in the status column, and display the latest value.
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NOTE: To ensure Data Tag Test Utility provides accurate results, please update/refresh your browser prior to running the test, and make sure you have pushed the latest configuration to your router.
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4. Design the data dashboard to display your data
Chapter 4: Data Logging
Add a Live Monitor or Historical Data Report
Click on the ellipsis to the right of an active datalogging subscription in the SUBSCRIPTIONS tab and pick either Edit data reports or Edit live monitors.
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Give your dashboard a name and pick the black or white background then click CONFIRM.
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Pick a layout template as a starting point.
Click on a widget option to display the data.
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Enter the information requested for the widget type you’ve selected and click CONFIRM.
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Live Monitor

The live monitor displays real-time data. It gives you an insight into how the machine is operating at the moment.
Widgets
We use widgets to display the data. In our live monitor we have four widget options:
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Data Visualization Widgets
Widget Description Setup
Value
Status
Gauge
Graph
A selection of templates is available to make creating your data dashboard more convenient. Example of a live monitor:
Shows the current value of the data tag. When you select the “Value” widget you give the widget a name and
Relevant only to Boolean data, shows true or false.
Relevant only to numeric data types. Select a range between numbers “X” and “Y”. The gauge (meter) shows you the current value of the data tag in comparison to the numbers X and Y.
Shows the current value of the data tag(s) on a graph.
choose the data tag you want to be shown. Click CONFIRM.
When you select the “Status” widget you give the widget a name, label and choose the data tag you want to be shown. You may customize the display (for example True and False). Click CONFIRM.
When you select the “Gauge” widget you name the widget and select the data tag you want to be shown. Enter the numbers for the bottom and top values of the gauge and drag the red bar to the left or the right. Click CONFIRM.
When you select the “Graph” widget you name the graph and select the data tags you want to be shown. Click on the color dot to customize the display. You can add as many data tags as you wish. Click CONFIRM.
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NOTE: The little dot next to the monitor’s name shows the status of the monitor. When the dot is blinking grey/green the monitor is working (you can hover over the dot and see the date and time when the monitor checks the status). When the dot is grey, the monitor cannot connect to the PLC or the data tags are not configured properly. If you have configured a dashboard but no data is displaying, please refresh your browser. If that doesn’t solve the issue, check your tags using the Data tag test utility. If one or more tags are configured incorrectly, no data will display.
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Data Reports

Historical data reports show the data that is logged over a period of time selected by you. The following is a step-by-step guide on how to configure a data report.
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Widgets
We use widgets to display the data. In our data report we have three widget options:
Data Visualization Widgets
Widget Description Setup
Value
Table
Graph
Shows the value of the data
tag logged, depending on the
configured formula.
Shows a table of data tags and the
logged value.
Shows a bar of the data tags and
the logged value.
When you choose the Value widget you can give a name to the value, select the data
More information about available formulas can be found in the next table.
When you choose the table widget you can give a name to the widget and select data tags that the table should contain. Press CONFIRM to add the table to the data report.
The graph widget shows a chart where all the data points logged will be shown over
the selected period of time. Enter a name for the chart and select which data tags you
want to show in the chart. Chose a color for the data tags and click CONFIRM.
tag and enter the formula.
Formula
You can select one of the following formulas:
Data Report Formulas
Formula Description
Average
Min
Max
Median
Mode
Range
Sum
First
Last
Shows the difference between the minimum and the maximum logged value in the time period selected
Shows the average value over the time period selected
Shows the minimum logged value in the time period selected
Shows the maximum logged value in the time period selected
The middle number of the logged numbers in the time period selected
Most common value in the time period selected
Adds all the logged values in the time period selected
Shows the first logged value of the time period selected
Shows the last logged value of the time period selected
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Example of a data report:
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As you can see in the image above, there are three dots located in the top-right of every widget. If you click on these three dots, you can export the raw data (i.e., the data directly logged from your PLC into the database, without any scaling factor applied).
NOTE: If you have configured a dashboard but no data is displaying, please refresh your browser. If that doesn’t solve the issue, check your tags using the Data tag test utility. If one or more tags are configured incorrectly, no data will display.
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Pausing, Deactivating, & Terminating Your Datalogging Subscription

Explanation of the Pause/Resume, Activate/Deactivate and Terminate Options for the Datalogging Subscriptions.

Activate / Deactivate Datalogging

To begin a datalogging subscription, it must first be activated on the router. Go to Devices – SUBSCRIPTIONS – Activate. You will be given a choice of datalogging options including Trial (one free 30-day trial per company account), Standard (1K points per hour), Professional (5K points per hour), and High-Resolution (20K points per hour). Once you activate your subscription you may follow the instructions in this chapter to begin datalogging.
To Deactivate datalogging, you return to the same menu and select Deactivate. This will end your datalogging subscription on this router and permanently delete your data. It is recommended that you first save the data to your local machine before Deactivating. Once you have deactivated a router, the datalogging subscription will still be active and available to activate on another router. You will continue to be charged for its monthly use. If you wish to terminate the subscription from your company account, please refer to the Terminate Datalogging section below.

Pause / Resume Datalogging

Once the data logger is configured and you are logging data, you may pause if you temporarily don’t need to collect data (i.e. during periods of maintenance or scheduled downtime). To Pause data gathering, click on the ellipses in the Devices – SUBSCRIPTIONS page and select “Pause”. If you plan to pause the data logging for a long period of time you may wish to push the changes to the router from the CONFIG tab so that the router will stop collecting data.
Once you are ready to resume data logging, simply select “Resume”. If you had pushed the pause changes to the router, then you should proceed with pushing these changes as well.

Terminating a Subscription

To terminate a subscription, navigate to the Billing – Subscriptions and “Edit Subscriptions”. It is important to note that even though you may Deactivate a cloud data logging subscription, you must still terminate it or you will continue to be billed. You cannot terminate an activated data logging subscription. It must first be deactivated at the router and then can be terminated in the Billing – Subscriptions settings. You may want to continue the data logging subscription if you have data stored in the platform that you wish to remain active and available. Terminating your subscription will permanently erase the stored data. Be sure to save any data before permanently deleting it.
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appendix
appendix
appendix
aCCeSSorIeS & add-on SubSCrIPTIonS
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In this Appendix...
Antennas .................................................................................................................... A-2
4G LTE Antennas (for P/N SE-SL3011-4G) ................................................................ A-2
WiFi Antennas, IEEE 802.11 b/g/n 2.4 GHz (for P/N SE-SL3011-WF) ........................ A-3
Add-on Subscriptions ................................................................................................ A-4
Service Level Agreement .......................................................................................... A-5
Cloud Logging ......................................................................................................... A-5
Data Top-up ............................................................................................................. A-5
Page 96

Antennas

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Appendix A: Accessories & Add-on Subscriptions
The WiFi and 4G LTE variants of the STRIDE SiteLink VPN Router require external antennas to improve signal strength. The 4G LTE antennas use a standard SMA screw antenna connector, and the WiFi antennas use an RP-SMA screw antenna connector.
Several antenna options are available, as follows.
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4G LTE Antennas (for P/N SE-SL3011-4G)

STRIDE SiteLink 4G LTE antennas are available in three versions, providing direct connection, magnetic mount, and panel mount options. Two (2) LTE antennas are required per 4G router.
STRIDE dome LTE antenna,
STRIDE whip/tilt LTE antenna, connector mount.
4G LTE Antenna Specifications
SE-ANT110 SE-ANT130* SE-ANT150
Fits
Antenna Connector
Application
Impedance
Antenna Type
Cable Length
Frequency Range
Gain
Height
IP Rating
Maximum Power
Mounting Screw Torque
* Gains listed are based on the antenna being mounted on a suitable ground plane.
whip, tilt whip, straight dome
N/A 3m [9.8 ft] 3m [9.8 ft]
700–960MHz / 1.71–3.8 GHz 700–960MHz / 1.71–3.5 GHz 700–960MHz / 1.71–2.7 GHz
-3.0 dBi / 0.9 dBi -2.5dBi / 0.1dBi 1.2 dBi / 3.2 dBi
2.84 in 13 in 1.89 in
IP67
10W 50W 5W
NA NA 2.94 N·m
STRIDE whip/straight LTE antenna, magnetic base mount, 9.8ft/3m cable length.
SE-SL3011-4G
SMA (M)
LTE, CDMA, GSM, HSPA, UMTS
50Ω
IP67, panel mount, 9.8ft/3m cable length.
A-2
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WiFi Antennas, IEEE 802.11 b/g/n 2.4 GHz (for P/N SE-SL3011-WF)

STRIDE SiteLink WiFi antennas are available in two versions, providing direct connection and panel mount options.
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802.11 b/g/n 2.4 GHz WiFi Antenna Specifications
SE-ANT210 SE-ANT250
Fits
Antenna Connector
Application
Impedance
Antenna Type
Cable Length
Frequency Range
Gain
Height
IP Rating
Maximum Power
Mounting Screw Torque
whip, straight dome
NA 3m [9.8 ft]
2.4–2.5 GHz 2.4–2.5 GHz
1.8 dBi 1.5 dBi
1.2 in 1.89 in
IP65 IP67
1W 5W
NA 2.94 N·m
STRIDE dome 2.4 GHz WiFi antenna, IP67, panel mount, 9.8ft/3m cable length.
SE-SL3011-WF
RP-SMA (M)
802.11 b/g/n
50Ω
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Add-on Subscriptions

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These subscriptions provide added services to your STRIDE SiteLink remote access. These are not needed for the basic function of the VPN remote access, but can be added to enhance the value of the platform to you and your customers.
Part #
SE-SL001
SE-SL010
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SE-SL011
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SE-SL012
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SE-SL031
SE-SL032
STRIDE SiteLink Add-on Subscriptions
Description Features
Service Level Agreement (SLA) 99.6% availability, 4-hour max consecutive downtime per router
Cloud Logging, Standard
Data logging enabled at 1,000 data
samples per hour per router
Cloud Logging, Professional
Data logging enabled at 5,000 data
samples per hour per router
Cloud Logging, High Resolution
Data logging enabled at 20,000 data
samples per hour per router
Data Top-up, 5GB Additional monthly data traffic by 5GB per company account
Data Top-up, 15GB Additional monthly data traffic by 15GB per company account
Data Top-up, 50GB Additional monthly data traffic by 50GB per company account
Unlimited cloud storage for up to 7 years with active subscription,
unlimited real time and user configurable dashboards,
Data logging traffic does not affect monthly data usage
unlimited data reports,
unlimited data tags,
Modbus protocol support
(5 GB free or Data Top-up subscriptions).
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All add-on subscriptions are available at www.StrideSiteLink.com. Log into your account for all subscription purchases, upgrades, and cancellations.
To order a subscription, credit card information must be added to your account on the Billing page. Subscriptions can be purchased from the Billing page by (1) clicking your user name, (2) clicking Billing, and (3) clicking the “Edit subscription” (pencil) icon under “Subscriptions”. Cloud data logging subscriptions (and 30-day free trials) may also be added by clicking on a device and selecting SUBSCRIPTIONS on the third-tier menu.
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To terminate a subscription, navigate to Billing–Subscriptions and “Edit Subscriptions”. It is important to note that even though you may Deactivate a cloud data logging subscription, you must still terminate it or you will continue to be billed. You cannot terminate an activated data logging subscription. It must first be deactivated at the router and then can be terminated in the Billing–Subscriptions settings. You may want to continue the data logging subscription to easily transfer the datalogging license to other routers in your company. Deactivating or terminating your subscription will permanently erase the stored data. Be sure to save any data before permanently deleting it.
All subscriptions can be purchased on a recurring monthly or annual basis. Annual purchases receive a free month of subscription. Subscriptions are automatically renewed until they are canceled. There is no prorating or refunds on subscription services.
Add Data top-up and SLA subscriptions from the Subscription Edit link (3) shown in the previous screenshot.
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Service Level Agreement

Our services are normally provided as is and on a best-effort basis. However, for customers who prefer a specific level of service a Service Level Agreement (SLA) is available for an additional fee. The SLA provides guarantees of 99.6% availability and 4-hour maximum consecutive downtime per router. Full terms of the agreement are available for download from the Subscription Edit link discussed previously.

Cloud Logging

The Cloud Logging subscription is a completely cloud-based solution for gathering remote data from your control components. All the values you have programmed in the PLC can be logged by the SiteLink logger, easily and securely. All Cloud Logging subscriptions offer unlimited live monitoring and historical data reporting dashboards, with unlimited number of data tags and unlimited storage for up to 7 years.

Data Top-up

The intended use of the STRIDE SiteLink platform is secure remote access to industrial control equipment for remote service. A monthly allowance of 5GB data traffic per company account is included, and is sufficient in most cases to accomplish remote service.
When the platform is used for other purposes, the data traffic may exceed the 5GB allowance. The STRIDE SiteLink platform includes optional Data Top-up subscriptions to increase the monthly limit by an additional 5GB (SE-SL030), an additional 15GB (SE-SL031) or an additional 50GB (SE-SL-032)
If the data traffic for a company reaches the monthly limit, further data traffic will be throttled to 50kbit/sec. This is adequate to access and program a PLC.
Although data usage is affected by the number of users accessing the platform, we expect the most significant data usage to be from an IP camera connected on the platform.
Any Cloud Logging subscription data does not count toward the data traffic allowance and is not subject to throttling.
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