SEQUENCE OF OPERATIONS ....................................................................................................................14
I/0 POINT DEFINITION..................................................................................................................................15
THE SERVICE INTERFACE..........................................................................................................................17
LOAD CELL CALIBRATION; USING THE CONTROLLER BOARD...........................................................19
SYSTEM ERRORS........................................................................................................................................25
The DF22 Fry Dispenser is a compact, semiautomated system that replaces manual
basketing of fries and related equipment.
The DF22 Fry Dispenser automatically weighs
0.75 lb. (350 gm), 1.0 lb. (450 gm) or 1.5 lb.
(750gm) loads of frozen French fries/appetizers
and dispenses the selected weight into the Fry
Baskets each time the Dispense / Reset Button is
pressed.
The DF22 Fry Dispenser’s Hopper holds 24 lbs.
(11Kg) of frozen fries/appetizers. A rotating
Dispenser Drum inside the Hopper transfers the
frozen fries onto the Accumulator Doors where an
electronic Load Cell accurately weighs the French
fries/appetizers.
INTENDED USE
The DF22 Dispenser is intended to dispense
frozen French fries or frozen appetizers.
The DF22 Dispenser is designed to be used on
top of a stationary countertop or table, 20-24
inches (50-60 cm) tall, and capable of supporting
200 lbs. (91Kg).
HAZARD COMMUNICATION STANDARD
(HCS)
The procedures in this manual may include
the use of chemical products. These chemical
products will be highlighted with boldface
letters followed by the abbreviation (HCS) in
the text portion of the procedure. See the HCS
Manual for the appropriate Material Safety
Data Sheets (MSDS).
NOTE: This equipment is manufactured in the
U.S., therefore all hardware measurements are in
English, and the metric conversions stated are
approximate.
SPECIFICATIONS:
The DF22 Fry Dispenser consists of the following
components:
Fry Dispenser Model DF22
Optional Equipment:
Replacement/Extra Fry Baskets
Side Mounted, Fry Basket Rack & Drip Pan,
with mounting hardware
CT22 Dispenser Cart with Swivel Casters
Remote Dispense Switch
Landing Shelf
Electrical Requirements:
U.S./Canada (UL Listed):
120 Volts a.c., 60 Hertz, 1Ø, 0.75 A
International (CE Marked):
220-240 Volts a.c., 50 Hertz, 1Ø, 0.4A.
Space Requirements:
Clear floor space near fry vat at least 22
inches (56 cm) wide and 24 inches (61 cm)
deep.
Basket Handles will extend depth to 29 inches
(74 cm) inches.
DF22 Fry Dispenser:
Bulk storage of 24 pounds (11Kg) of frozen
French fries
Electrically driven
Holds 3 Fry Baskets
Disassembles for cleaning
Date of Manufacture:
The manufacturing date is encoded into the serial
number identification label on the side of the
Dispenser.
Example: s/n DFBR0203B00007 indicates a
manufacturing date of 02-03 or March
2002. In the third place; A=right dispense
and B= left dispense.
FCC STATEMENT
WARNING: This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instruction manual, may cause interference to
radio communications
Automated Equipment LLC (hereinafter “AELLC”), warrants the purchased product to be free from
manufacturing defects in material and workmanship under normal use and conditions for the period and
component specified below:
Components covered Term
Electronic Circuit Board Assemblies 1 year
Electrical and Mechanical Moving Parts 1 year
Structural frame work or enclosures 1 year
Crew Removable Components
Basket Shelf
Drip Tray
Power Cord
Hopper and Hopper Lid
Fry Diverter
Drum
The Warranty period commences on the date of shipment from AELLC for the Frozen Product
Dispenser and/or Dispenser Accessories (hereinafter “Product”).
EXCEPT AS OTHERWISE PROVIDED HEREIN AELLC MAKES NO OTHER WARRANTIES,
EXPRESSED OR IMPLIED AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
AELLC shall not be liable for any direct, indirect, consequential damages (including damages for loss of
business profits, business interruption, loss of business information and the like) arising out of the use of or
inability to use the Product.
THIS WARRANTY IS VOID IF THE PRODUCT IS NOT FUNCTIONING CORRECTLY DUE TO ABUSE
OR NEGLECT BY THE PURCHASER, ITS EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES
EITHER BY BREAKING, BENDING, MISUSE, ABUSE, DROPPING, ALTERATION, IMPROPER
MAINTENANCE OR ANY OTHER FORM OF NEGLECT OR IMPROPER USAGE. THIS WARRANTY
DOES NOT COVER DAMAGE TO THE PRODUCT CAU SED BY NATURAL CAUSES SUCH AS
LIGHTNING, ELECTRICAL CURRENT FLUCTUATIONS, FLOOD, FIRE, TORNADOES, OR OTHER
ACTS OF GOD. AELLC WILL INVOICE PURCHASER FOR REPAIRS MADE NECESSARY BY THE
HEREIN LISTED CAUSES.
This warranty is governed by the substantive laws of Minnesota, U.S.A., without giving effect to the conflict
of law provisions.
This warranty is non-transferable and applies only to the original Purchaser.
Warranty service must be initiated by calling
AELLC’s Technical Support Hot Line at 1-800248-2724 (U.S./Canada) or 651-385-2273 to
establish all warranty requests.
AELLC Technical Support personnel will
determine the cause of failure and provide the
appropriate resolution. If replacement parts are
required, parts will be provided by AELLC or by
an authorized Service Support Center/Parts
Distributor.
When repairing this unit, use only replacement
parts supplied by AELLC, or supplied by an
AELLC Factory Authorized Parts Distributor. Use
of replacement parts other than those supplied by
AELLC or by an AELLC Factory Authorized Parts
Distributor will void the warranty.
All charges for parts and shipping are F.O.B.
AELLC, and are subject to change without notice.
Prices will be those in effect at the time of
shipment.
NON-WARRANTY SERVICE
Service is normally conducted by customer
appointed personnel, or by contracting a local
service agent. Service fees are in accordance
with industry standards.
Replacement parts are available through local
Service Support Center/Parts Distributors or
direct from AELLC by calling 1-800-248-2724
(U.S./Canada) or 651-385-2273 in the event a
local distributor is not available.
AELLC's Technical Support Hot Line is available
for telephone assistance providing AELLC
product technical support, parts and parts
information, and service agent referral. Contact
AELLC’s Technical Support Hot Line at 1-800248-2724 (U.S./Canada) or 651-385-2273.
Record the following information for your records:
Date of Installation
Automated Equipment LLC reserves the right to
make suitable substitutions in materials,
depending upon their availability.
WARNING!
Only trained and/or qualified personnel
should perform service to this equipment.
Service functions described in this manual
could cause irreversible damage to the
equipment and/or injury to personnel if
performed improperly.
If the power cord is damaged, it must be
replaced by the manufacturer or its service
agent or a similarly qualified person in order
to avoid a hazard.
SAFETY
Here are some guidelines for operating and repairing the DF22 Fry Dispenser:
• In a safety emergency, disconnect the Dispenser Power Cord, rather than turning off the Power Switch.
• Turn off the Power Switch and disconnect the Dispenser Power Cord from the wall outlet before
servicing.
• Use appropriate tools for servicing this equipment.
• Inspect the Dispenser on a regular basis to identify problems before they occur.
• Keep the Dispenser clean.
• Keep hands away from the following areas while the Dispenser is operating:
Accumulator Doors.
Dispenser Drum.
• Fry baskets may be hot.
• When the DF22 Dispenser is used with the CT22 cart, operating procedure must include locking the
brake on the casters and not permitting personnel to climb or hang onto the unit.
• Do NOT spray down the Dispenser. It is not sealed, and contamination may get into sensitive
components.
• Do NOT roll the Dispenser to the back sink for cleaning, this will cause unnecessary wear on the
Dispenser.
WARNING!
Only trained and/or qualified personnel should perform service to this equipment.
Service functions described in this manual could cause irreversible damage to the
equipment and/or injury to personnel if performed improperly.
INTERNATIONAL SAFETY LABELING
Safety labels are affixed to the fry/appetizer hopper. The labels clearly indicate areas on the fry/appetizer
dispenser that could be harmful to the operator.
These safety issues are:
BASKETS MAY BE HOT: Fry baskets should always be picked up by the handle.
NO HANDS BELOW: Hands should not be placed near or below the accumulator doors while the
The above illustration is for a right-handed version of the Fry Dispenser. The procedure for assembly of
the left-hand model would be the same except for the changes in locations of the components
8. Rotate the Dispenser Drum (CLOCKWISE or
INSTALL BASKET SHELF
1. Set the Basket Shelf on the support rods.
COUNTERCLOCKWISE) while applying
gentle pressure to the Hopper until you can
slide the Hopper fully onto the Hopper Support
INSTALL DRIP TRAY
2. Slide the DRIP TRAY into position under the
BASKET SHELF.
Bars. Do not force the Hopper back, you may
damage the Dispenser Drum.
9. Lock the Hopper onto the Fry Dispenser by
pressing the Locking Pins towards each other.
INSTALL THE HOPPER AND DRUM
3. Find the square opening in one end of the
Dispenser Drum.
4. Place the Dispenser Drum in the Hopper,
aligning the square opening on the Dispenser
Drum with the hole in the back of the Hopper.
5. Grasp the Hopper so that the hole is toward
the DF22 Fry Dispenser.
6. Align the indentations on the Hopper with the
Hopper Support Bars.
7. Slide the Hopper onto the Hopper Support
Bars until the Drum Motor shaft touches the
Dispenser Drum.
10. Place the Fry Diverter in the Hopper. The Fry
Diverter mounts on the side of the Hopper
where the fries discharge. Be sure that it is
hooked over the side of the Hopper.
11. Place the Hopper Lid on the Hopper by first
hooking the tab over the back lip of the
Hopper, then setting the Lid down.
12. Plug the Power Cord into the back of the
Dispenser.
13. Install the Power Cord Inlet Protector over the
Power Cord and tighten the mounting screws.
14. Plug the Power Cord into a wall outlet.
CAUTION: Do NOT force the Hopper back.
This could cause damage to the Hopper or
Drum.
1. Verify that the Power Switch is in the OFF
position.
2. Plug the Power Cord into a wall outlet.
3. Install the Hopper, Drum, and Fry Diverter
(refer to page
4. Fill the Hopper with Frozen Fries and install
the Hopper Lid (refer to section, this page).
5. Turn on the Dispenser and Select a Load Size
(refer to page
6. To fill a Fry Basket, place a basket under the
Accumulator Doors and Press the Dispense /
Reset Button.
Daily Closing
1. Turn the Power Switch to the OFF position.
2. Remove all Fry Baskets from the Dispenser.
3. Remove the Hopper Lid by lifting it UP and
BACK to unhook the tab.
4. Hang the Hopper Lid on the front of the
Hopper by hooking the tab on the lip of the
Hopper.
5. Discard any Fries remaining in the Hopper at
closing.
6. Check that the Accumulator Doors are empty
of Fries.
7. Disconnect the Power Cord from the electrical
outlet.
8. Remove the Fry Diverter by grasping it and
pulling it UP.
9. Slide the Locking Pins outward to release the
Hopper.
10. Remove the Hopper, Lid and Drum.
11. Remove the Basket Shelf and Drip Tray.
12. Take the components removed from the Fry
Dispenser to the back sink. Wash them in a
hot solution of McD APC (HCS) and water,
rinse in clear water, sanitize and allow to air
dry.
13. Wipe down the Fry Dispenser with a hot
solution of McD APC (HCS) and water.
Repeat wipe-down with clear water, then with
sanitizer and allow to air dry.
NOTE: Do NOT spray down the Dispenser. It
is not sealed, and contamination may get into
sensitive components.
7).
9).
14. Move the Dispenser out from the wall, so that
you can clean behind and underneath it.
NOTE: DO NOT move the Dispenser to the
back sink for cleaning. This will cause
unnecessary wear on the Dispenser.
15. Dry all parts and reassemble the Fry
Dispenser.
16. Roll the Dispenser back into place.
Loading French Fries Into Hopper
To achieve optimum fry yield and the most
consistent basket loads, it is important to use the
following technique for loading frozen French fries
into the Hopper. Depending on your French fry
supplier, you will receive your fries packaged in
boxes of six pounds (2.5Kg) each, or bags of six
pounds (2.5Kg) each. The Hopper will hold 4 bags
of fries (24 lbs. / 11Kg)).
For each bag or box of fries:
1. Remove the bag or box of fries from the case.
Be careful not to crush the fries.
2. Open the top of the bag or box completely.
NOTE: If your supplier uses bags, make sure
the bag top is fully open. If it is partially open,
fries may be retained by the bag.
3. Hold the opened end of the box or bag closed
with your hand and lay the opened end of the
bag or box into the bottom of the Hopper
against the wall opposite the Fry Diverter.
4. Release the opened end of the bag or box.
5. Empty the bag or box into the Hopper by
pulling it evenly toward the Fry Diverter.
NOTE: Do NOT shake or drop fries from the
bag or box into the Hopper.
NOTE: If the loading is done correctly, you will
leave a uniform layer of fries in the Hopper by
simply pulling the bag or box across the
Hopper toward the Diverter, and on out of the
Hopper.
6. Repeat steps 1 through 5 until the Hopper is
full. NOTE: Do NOT fill the Hopper past the
top.
7. Close the Lid on the Hopper by engaging the
hook at the back of the Hopper, and setting
the Lid down.
Supplies electrical power to the Fry Dispenser.
Illuminates when the Dispenser has power.
CALIBRATION BUTTON
The sequence for the calibration cycle is as follows:
1. Remove hopper.
2. Push and hold the calibration button for 5 seconds to initiate calibration
cycle. Indicator (to the right of the button) begins flashing.
3. Accumulator Doors open, releasing current load of fries, to ensure no load
on the Accumulator Doors.
4. Pause while Load Cell stabilizes, takes the Tare reading.
5. Accumulator Doors close, to accept the reference weight (1Lb./16 oz. (450
gm.)).
6. Apply reference weight to the accumulator doors. (If the reference weight
is not applied in 30 seconds, the calibration cycle aborts and the indicator
switches to steady operation.)
7. Pause while Load Cell stabilizes, takes the Reference reading.
8. Indicator light goes out.
9. Remove reference weight from the accumulator doors.
Note: The Dispenser will be disabled until the weight is removed.
10. Weighing Cycle resumes.
DF22
o
LOAD SELECT BUTTONS
Allows user to select small, medium, or large loads.
Pressing the button selects the appropriate load size.
The light to the right of the corresponding button indicates the current load size.
When the Dispenser is powered up, no load size will be selected, and the
Dispenser will not operate.
Dispenser will begin operating after a Load Select Button is pressed.
By default the load sizes are as follows:
• Small - 0.75 lb./12 oz. (US) or 350 gm. (International)
• Medium - 1.0 lb./16 oz. (US) or 450 gm. (International)
• Large - 1.5 lb./24 oz. (US) or 750 gm. (International)
DISPENSE / RESET BUTTON
Press to dispense a load of fries into a Fry basket.
Press to reset a System Error.
The power On/Off Switch has an internal light that indicates A.C. power to the Dispenser. When the power is turned
ON, this light illuminates indicating the presence of A.C. power internal to the Dispenser.
If the On/Off Switch is On but not illuminated, check to make sure the power plug is properly connected to the
Dispenser and the wall outlet.
If the plug is connected, check whether the internal Circuit Breaker (SW1) inside the back of the Dispenser has been
tripped.
24 Volt D.C. Power Supply
The indicator lights on the Control Panel are powered by the internal 24 volt power supply. After turning the unit On,
pressing one of the Load Size Select buttons will illuminate the
indicates the presence of D.C. power within the Dispenser.
Drum Motor and Accumulator Drives
Operations of the Drum Motor and the Accumulator Doors can be verified by putting the Dispenser in the Exercise
Mode via the front panel controls.
indicator light associated with this button. This
To enable the Exercise Mode perform the following steps:
1. Turn the Dispenser power switch OFF and Wait 15 seconds.
2. Depress and hold in the Dispense / Reset button while turning the power switch ON.
3. Hold in the Dispense / Reset Button, after approximately 5 seconds, the Dispenser will enter the Exercise Mode.
Release the Dispense / Reset Button. The Drum Motor will turn for 5 seconds and then the Accumulator Doors will
cycle. This cycling will continue until the power switch is turned OFF.
When the Dispenser is turned ON again, the Dispenser will be in No rmal Operating Mode.
If the Dispenser does not weigh the selected amount of fries within 40 seconds, the Dispenser will give a “Low Fries”
indication. The “Low Fries” indication can be caused by one of the following conditions:
• The Hopper is empty, or nearly empty. If this is the case, refill the Hopper with frozen French fries.
• An air pocket has formed around the Dispenser Drum. This happens when the fries above the Dru m lock together,
forming a “bridge”. The Drum then dispenses all the fries under the bridge, and is unable to dispense any more.
This is resolved by gently stirring the fries around by hand to collapse the bridge. Bridging of fries usually occurs
when a large number of fries is kept in the Hopper for several hours, and has been allowed to thaw.
•The "Low Fries" indication can also be caused by a mechanical failure of the Drum, Motor, or Weighing System.
When a “Low Fries” condition occurs:
1. The Drum will stop turning.
2. The weight setting lights will begin flashing slowly (about one flash per second).
3. A waiting basket will not be filled (although there may be a partial load of fries in the Accumulator Doors).
The Dispenser will retry the weighing again in 90 seconds. Therefore, the expected behavior when the Hopper is
empty is: 40 seconds of Drum turning, then for 90 seconds the Drum is halted, 40 seconds turning, 90 seconds halted,
and so on, until the Hopper is filled and the Accumulator Doors receive the proper weight of fries.
After refilling the Hopper, if the crew needs fries immediately, they may push the Dispense / Reset Button, which
accelerates the weighing cycle and causes the following actions:
1. The current weight setting light will become steady.
2. There will be a two-second pause (for Load Cell stabilization).
3. The Weighing Cycle will restart.
If the Dispense / Reset Button is not pushed, the weighing process will resume after a 90-second time-out is over, and
the current weight setting light will stop flashing when the Accumulator Doors have received the selected weight
amount.
Error Mode
There are a couple of ways that the normal cycle can be interrupted. These are primarily informational, but represent
conditions that may deteriorate into system failure. In these cases, when the Dispenser detects such a condition, it will
halt the Dispenser operation and allow the crew to correct the problem.
The sequence when an error is detected is the following:
1. All weight setting lights begin flashing quickly (about five times per second).
2. The error code appears internally on the Diagnostic display (see page
3. The Drum Motor stops turning.
4. The Accumulator Doors stop moving.
The Dispenser will remain in this mode until restarted. When the crew has fixed the problem, the Dispenser can be
restarted by pressing the Dispense / Reset Button. The lights will stop flashing and the Weighing Cycle will resume.
WARNING: Only qualified / trained personnel should remove the back panel.
PROBLEM PROBABLE CAUSE CORRECTIVE ACTION
Dispenser not
working, no
indicator lights
on.
Control Panel
Lights flashing
slowly (about
once per
second).
Control Panel
Lights begin
flashing
immediately
when Dispenser
is turned on.
Basket Loads
are consistently
light or heavy.
Dispenser
Drum is not
rotating
(continued next
page)
Wall outlet not functioning. Check the wall outlet and associated line circuit
breaker.
Power cord not connected. Check power cord at wall outlet and Dispenser inlet.
Internal Circuit Breaker
tripped.
Check SW1, inside the back of the Dispenser. Reset
if tripped.
ON / OFF Switch has failed. Check ON / OFF switch function
Hopper is empty Fill the Hopper with Fries and press the Dispense /
Reset Button.
Fries have formed a
“bridge” over the Drum.
Hopper/Drum is not
installed properly.
Remove the Hopper Lid and re-distribute the Fries
inside.
Remove the Hopper Lid and Fry Diverter. Turn the
Dispenser Drum, while applying pressure and slide it
fully onto the shaft. Re-install the Fry Diverter and
Hopper Lid.
The Load Cell has
Verify Load Cell tare and calibration (page 19, 20).
malfunctioned.
Drum is stripped out or
damaged
Non-volatile memory failure
(Error number 3)
Remove drum and inspect hole for damage or
excessive wear.
Remove the Back Door of the Dispenser to verify
Error number 3. If it is error 3, clean off the
Accumulator Doors, press the Dispense / Reset
Button, then select Function 4 (Tare Function). This
will temporarily restore operation. Contact your
service center.
Basket Load targets were
not set properly.
The Hopper is touching the
Accumulator Doors.
Incorrect Fry Diverter
Verify proper target values. Adjust if necessary
(page
20)
Re-assemble the Hopper. No objects, other than
Fries, may touch the Accumulator Doors.
Verify proper Fry Diverter installation.
installation.
Shaft Collar touching the
Position the Shaft Collars properly.
Chassis.
The Load Cell has
Verify Load Cell tare and calibration. (page
malfunctioned.
The Accumulator Doors are
full.
Hopper is empty (Control
Panel Lights are flashing
slowly).
Fries have formed a
“bridge” over the Drum
(Control Panel Lights are
The Dispenser Drum will rotate only when the Hopper
Accumulator requires more Fries.
Fill the Hopper with Fries and press the Dispense /
Reset Button. The Drum will begin rotating in a few
seconds.
Remove the Hopper Lid and re-distribute the Fries
inside. Then press the Dispense / Restart Button.
The Drum will begin rotating in a few seconds.
flashing slowly).
The Dispenser has detected
a SYSTEM FAULT (Control
Panel lights are flashing
Continue troubleshooting. Check the display for error
identification. Press the Dispense / Reset Button to
reset an error. (page
18)
rapidly).
Hopper / Drum is not
installed properly.
Remove the Hopper Lid and Fry Diverter. Turn the
Dispenser Drum while applying pressure to the
Hopper and slide the Drum fully onto the shaft. Reinstall the Fry Diverter and Hopper Lid.
The Hopper is touching the
Accumulator Doors.
The Fry Diverter fell inside the
Hopper preventing the
Re-assemble the Hopper. No objects, other than
Fries, may touch the Accumulator Doors.
Remove the Fry Diverter from inside the Hopper and
install correctly.
Dispenser Drum from turning.
Basket Load targets were not
set properly.
Verify proper target values. Adjust if necessary.
(page
20
Drum Motor fault. Inspect, repair, or replace as needed.
The Load Cell has
malfunctioned.
Drum is stripped out or
damaged
Dispense / Reset Button not
functioning properly
Verify with Load Cell calibration procedure.
(page
19, 20)
Remove drum and inspect hole for damage or
excessive wear.
Verify switch wiring and switch functions by
observing the Controller inputs when activating
switches (see illustration, page
15 or 16).
Repair the wiring or replace Control Panel.
Accumulator system fault. Check the Accumulator Motor and cam switch
wiring. Repair or replace if needed.
Examine the Accumulator assembly for an apparent
fault (refer to drawing, page
When the Dispenser is turned on the Dispenser performs an internal self test. The self test takes less than
one second. The Dispenser then waits for the load size to be selected before starting. During this phase,
the Dispenser will not attempt to move or actuate anything.
Normal Weighing Cycle
The primary function of the Dispenser is to weigh out fries for dispensing into baskets. The goal is to
provide a reasonably consistent weight within a given time frame. The Weighing Cycle is triggered when
the Accumulator Doors close after dispensing fries, when the weight setting is increased, or when the
Dispense / Reset Button is pressed.
Typical Time
Event Response
(from Start)
- Weighing Cycle
Triggered
Weighing must wait for the Accumulator Doors to close.
During a normal cycle, they will be closed before the
Weighing Cycle is triggered.
0 sec. Accumulator Doors
Closed
2 sec.
Initial Reading After the Load Cell has stabilized, the Dispenser takes an
On the assumption that the Accumulator has recently moved,
the Dispenser waits 2 seconds for the Load Cell to stabilize.
initial reading. If the reading shows that the Accumulator
Doors are empty, or near empty, this reading is used as the
zero reference. If the reading shows significant weight, part
or all of the Weighing Cycle will be skipped.
Start Drum Motor The Drum Motor is turned on at full speed until the Load Cell
indicates that the weight of fries is within a quarter of a pound
of the desired weight.
10 sec. Half speed The Drum Motor will begin a pulsing movement designed to
slowly deliver fries to the Accumulator Doors. This improves
the accuracy of the weighing.
15 sec. Full Weight When the Load Cell reads full weight, the Drum Motor stops.
The Dispenser waits an additional 2 seconds to be sure that it
isn’t stopping on a false reading.
17 sec. Stable Weight If the Load Cell reading remains within tolerance, the
weighing sequence ends.
40 sec. Weighing Time-out If the Dispenser has been unable to get the target weight by
this time, it stops the Drum Motor and gives a low fries
indication.
130 sec. Weighing Retry If the weighing times out, the Dispenser restarts the Weighing
In the back of the Dispenser, on the Controller Circuit Board is the service interface. This service interface i s used to
adjust the basket load sizes and to test and adjust the operation of the Dispenser. The serv ice interface consists of
three LED displays and two push-buttons. The SELECT Button is used to select a function to be executed, or to
cancel a function in progress. The ENTER button is used to initiate (enter) a selected function.
Power Up
During a normal power up, the Controller does a segment test on the display. The display will show all eights, as
shown below, for this test. During the segment test the Controller will also run a test of the memory and program.
Upon failure of any of these tests, the Controller will stop, leaving the segment test (888) on the display. Normally the
display will flash quickly when powering up the Dispenser.
Normal Operation
During Normal Operation, the display will show a series of horizontal bars, as shown below. This display indicates that
all tests have passed, no errors have occurred, and no function is in use. If the Controller does not give this display
shortly after power up, there is a problem.
When an error occurs, all the Control Panel Lights will flash rapidly (5 times per second). Normally, an error
condition can be cleared by pressing the Dispense / Reset Button. If an error persists or occurs too often,
you may need to know what error is occurring. For this purpose, when an error occurs, the center digit of
the normal display is replaced with an error code number. The example below is displaying error code
number 2.
Usually, the error code will lead you to the cause of the problem.
Error
Error Name Error Definition
Number
1 ACCUMULATOR
There is a problem with the Accumulator Doors.
TIME_OUT
2 ERR_WATCHDOG The watchdog timer fired (abnormal reset)
3 ERR_NVRAM Checksum error for the non-volatile storage.
See page 25 for more details.
Selecting a Function
The Controller has several functions that may be used to adjust and test the functions of the Dispenser.
These are accessed using the following procedure:
Press the SELECT Button the number of times as the function number desired.
Each time you press the key the display will show the function code for the function that is ready.
The example below shows Function 7: (Adjust Switch Position #1 DOWN.)
NOTE: If you leave the display in this mode, it will return to Normal Operation after a few seconds. This is a
safety feature, to prevent functions from being selected by accident.
When the display shows the desired function number, press the ENTER Button to activate the
function.
What happens next depends on the function selected.
Pressing the ENTER Button will advance the function to the next step, pressing the SELECT Button
3. SELECT Function 13 and press ENTER Button. Tare should read 25-125 (approx.). Place slight
downward pressure on Accumulator doors. Value should change with pressure, if not, the load cell may
need to be replaced.
4. SELECT Function 17 and press the ENTER button.
5. SELECT Function 3 on the controller and press the ENTER button to disable the weighi ng.
6. Place a basket under the accumulator doors and press the Dispense / Reset Button to empty the
Accumulator Doors.
7. Remove the Hopper from the Dispenser, fries and all.
8. Verify that the Accumulator doors are empty.
9. For International units, select Function 21 and press the ENTER button. Press ENTER again to change
from “US” to “In”. Press Select to exit the function.
10. SELECT Function 4 (Tare Function) on the controller and press the ENTER button.
11. SELECT Function 5 (Calibrate) on the controller and press the ENTER button. The word “CAL” will
appear on the display.
12. Place a 1.0 lb. (450 gm) weight on the Accumulator Doors (use a 1 lb. reference weight). Wait 10 seconds
and press the ENTER button on the controller.
13. Remove the calibration weight and turn power off.
14. Reinstall the Hopper on the Dispenser and turn back on.
15. Manually cycle baskets through the Dispenser. Check basket loads and adjust if necessary.
16. Replace the Back Panel.
SERVICE NOTE:
Calibration must be performed any time a controller
pcb, e-prom, or load cell component is replaced.
The following is a complete list of the available functions. Functions are detailed on the following pages.
Function
Number Function Name
Function Description
1 restart_function Same as Dispense / Reset Button on front panel.
2 display_last_error Shows the code for the last error that occurred.
3 weigh_disable Toggles the Weighing Cycle on and off.
4 tare_function Sets the default zero to the current A/D value. Make sure the
Accumulator Doors are empty.
5 calibrate Accepts a 1 lb./16oz (450gm) reference weight; sets the .75 lb./12 oz.
(350 gm), 1.0 lb/16 oz. (450 gm) and 1.5 lb./24 oz. (750 gm) targets.
6 adjust_Pos1_up Adjusts selector switch position #1 (.75 lb./12 oz./350 gm) target
upward in increments of 1 oz. (25 gm).
7 adjust_Pos1_dn Adjusts selector switch position #1 (.75 lb./12 oz./350 gm) target
downward in increments of 1 oz. (25 gm)
8 adjust_Pos2_up Adjusts selector switch position #2 (1 lb./16 oz./450 gm) target upward
in increments of 1 oz. (25 gm).
9 adjust_Pos2_dn Adjusts selector switch position #2 (1 lb./16 oz./450 gm) target
12 watchdog test Locks up the program so that the watchdog timer fires. Invokes error
#2.
13 load_cell_readout Displays the current reading from the Load Cell (live display,
uncalibrated).
14 actuate_Doors Opens and closes the Accumulator Doors.
15 actuate_Drum Turns the Drum Motor o n and off.
16 actuate_lights Turns the control panel lights on and off.
17 restore_defaults Clears the error log and sets default weighing parameters.
18 clear_errors Clears the error log.
19 error_counts Displays the error log.
20 parameters Displays the default weighing parameters.
21 set units Sets weighing units to ounces “US”, or grams “In” International.
22 exercise mode Enables exercise mode, all subsystems cycle.
23 rev Displays revision level of installed EPROM
Returns immediately to the normal display. This function serves the same purpose as the Dispense / Reset
Button on the front panel. This provides a means of restarting the Dispenser without reaching around to the
front of the Dispenser.
Function 2 - Display Last Error
Displays the error number of the last error to happen. This allows the Dispenser to be restarted after an
error, and then find out what the error was while the Dispenser is in service. Exit using either the SELECT
or ENTER Button.
Function 3 - Disable Weighing
Returns immediately to the normal display. Turns the weighing process on and off. This is used mainly for
testing of the mechanical systems. It prevents the Dispenser from weighing out fries, when the fries are not
needed. This is commonly used while testing the mechanical systems, or while diagnosing or calibrating
the Load Cell. If weighing is not turned back on, it will be automatically restarted the next time the
Dispenser is turned off and on.
Function 4 - Tare
Returns immediately to the normal display. Establishes a new zero point for the Load Cell. Before
selecting this function, make sure that the Accumulator Doors are empty.
Note: This function is redundant to the front panel calibration cycle.
Function 5 - Calibrate
Displays the word “CAL” on the display. Clean off the Accumulator Doors and apply a 1 lb./16 ounce (450
gm) reference weight. Wait 10 seconds, then press the ENTER Button. The display will return to normal.
This function uses the reference weight to calculate new targets for the 0.75 lb./ 12 oz. (350 gm), 1 lb./16
oz. (450 gm) and 1.5 lb./24 oz. (700 gm) loads.
Note: This function is redundant to the front panel calibration cycle.
Note: For accurate calibration, tare the Weighing System (Function 4) before calibrating.
Function 6 - Adjust Switch Position #1 ( 0.75 lb./12 oz./350gm) UP
Displays the current target value (in ounces or grams, depending on units setting) of switch position #1. The
default value for switch position #1 is 12 oz. (350 gm). Pressing the ENTER Button causes the value to
increase by 1 oz. (25 gm.), with each activation. When the desired value is reached, press the SELECT
Button to close the function and set the value.
Function 7 - Adjust Switch Position #1 (0.75 lb./12 oz./350gm) DOWN
Displays the current target value (in ounces or grams, depending on units setting) of switch position #1. The
default value for switch position #1 is 12 oz. (350 gm). Pressing the ENTER Button causes the value to
decrease by 1 oz. (25 gm.), with each activation. When the desired value is reached, press the SELECT
Button to close the function and set the value.
Function 8 - Adjust Switch Position #2 ( 1 lb./16 oz./450 gm.) UP:
Displays the current target value (in ounces or grams, depending on units setting) of switch position #2. The
default value for switch position #2 is 16 oz. (450 gm.). Pressing the ENTER Button causes the value to
increase by 1 oz. (25 gm), with each activation. When the desired value is reached, press the SELECT
Button to close the function and set the value.
Function 9 - Adjust Switch Position #2 (1 lb./16 oz./450 gm) DOWN:
Displays the current target value (in ounces or grams, depending on units setting) of switch position #2. The
default value for switch position #2 is 16 oz. (450 gm.). Pressing the ENTER Button causes the value to
decrease by 1 oz. (25 gm.) with each activation. When the desired value is reached, press the SELECT
Button to close the function and set the value.
Function 10 - Adjust Switch Position #3 (1.5 lb./24 oz./750 gm) UP:
Displays the current target value (in ounces or grams, depending on units setting) of switch position #3. The
default value for switch position #3 is 24 oz. (750 gm). Pressing the ENTER Button causes the value to
increase by 1 oz. (25 gm), with each activation. When the desired value is reached, press the SELECT
Button to close the function and set the value.
NOTE: Adjusting the target weight above 1.5 lbs./24 oz. (750 gm) is NOT recommended.
Function 11 - Adjust Switch Position #3 (1.5 lb./24 oz./750 gm) DOWN:
Displays the current target value (in ounces or grams, depending on units setting) of switch position #3. The
default value for switch position #3 is 24 oz. (750 gm). Pressing the ENTER Button causes the value to
decrease by 1 oz. (25 gm), with each activation. When the desired value is reached, press the SELECT
Button to close the function and set the value.
Function 12 - Watchdog Test
The Controller has a timer on it that resets it in the event that an electrical surge causes the Controller
circuitry to freeze. During normal operation, the Controller program signals the timer several times per
second, to prevent it from firing. This function tests the timer by locking up the program so that the
watchdog timer fires. When this function is selected, nothing will happen for approximately 1.5 seconds,
then the Controller will reset. You will see the segment test flash by, and then display Error #2 (Watchdog
Timer Fired).
NOTE: This function causes a Watchdog Timer Error, and will be recorded as such. To prevent confusion,
you may want to clear the error log (Function 18) after using this function.
Function 13 - Load Cell Readout
Displays the current Load Cell reading. This is the raw value (it is not compensated for any offset or
calibration), and is used to test the Load Cell. This is a live display, and changes constantly with the Load
Cell input. Pressing the SELECT Button closes the function. Load cell Tare should be 75-125 (approx.).
NOTE: This function does not interfere with any operations of the Dispenser and can be used during normal
operations and as a diagnostic tool.
Function 14 - Actuate Doors
Display remains “F14”. Each time the ENTER Button is pressed, the Controller will change the state of the
output that drives the Accumulator Doors (if it is off it will turn it on, if it is on it will turn it off). This function is
used to test the Accumulator Door assembly.
Function 15 - Actuate Drum
Display remains “F15”. Each time the ENTER Button is pressed, the Controller will change the state of the
output that drives the Dispenser Drum (if it is off it will turn it on, if it is on it will turn it off). This function is
used to test the Drum Motor.
Display remains “F16”. Each time the ENTER Button is pressed, the Controller will change the state of the
outputs that drive the Control Panel Lights (if the panel lights are off it will turn them on, if they are on it will
turn them off). This function is used to test the Control Panel Lights (LED’s).
Function 17 - Restore Defaults
This function resets the 0.75 lb./12 oz./350gm, 1.0 lb./16 oz./450 gm, 1.5 lb./24 oz./750 gm, and tare values
to programmed default factory values. These will change when the Tare and Calibrate functions are
performed. This function is intended to be a general purpose function, which will restore the memory state
of the Dispenser to what it was when it was first powered on. This function also clears the error log and
resets the programmed modes. Function 20 will display the specific calibration values.
NOTE: Function 17 will reset the units to “US” units. If international units are preferred, Function 21 must be
performed before calibration.
Function 18 - Clear Errors
This function sets each of the counts in the error log to zero. This can be done at any time, as it has no
effect on anything else. It is recommended that this be done periodically to prevent records of occasional
errors from building up (even a perfectly running Dispenser will get occasional errors from improper
handling) and confusing a service technician at a time when the error log could be useful. In any case,
errors should be cleared after every service call to prevent the errors invoked during the call from causing
confusion in the future.
Function 19 - Error Counts
Displays the word “Err”. Each time the ENTER Button is pressed, it moves to the next error count. When
the last count is passed, the display returns to normal mode. The error counts are displayed in numerical
order. Error number 3 is not included (error number 3 indicates a memory failure, and therefore renders
any history meaningless). For example, if you saw this sequence of displays:
“Err”
“1. 12”
“2. 0”
Thiswould indicate that since the last time the errors were cleared, error number 1 had occurred 12 times.
Function 20 - Parameters
Displays the word “Con” (constant). Each time the ENTER Button is pressed, it moves to the next
parameter. When all parameters have been displayed, the display returns to the normal mode.
The weighing parameters are (in order of appearance):
1. Switch position #1 target - the number of digitizer steps that represent 0.75 lb./12 oz. (350gm). The
default value is 38 (US) or 39 (International).
2. Switch position #2 target - the number of digitizer steps that represent 1.0 lb./16 oz. (450 gm). The
default value is 51 (US) or 50 (International).
3. Switch position #3 target - the number of digitizer steps that represent 1.5 lb./24 oz. (750 gm). The
default value is 77 (US) or 83 (International).
4. Default tare - the value that the Dispenser uses for zero when it first powers up. The default value is 40
NOTE: After the Load Cell has been calibrated, or the loads adjusted, these values may be different
5. 1.0 lb./16oz. (450 gm) Value: Calculated during calibration procedure. Reference weight value minus the
6. Set-1 value: Manually adjusted value for small basket load. From setting via Functions 6 &7. Default
value is 12.
7. Set-2 value: Manually adjusted value for the medium basket load. From setting via Functions 8 & 9.
Default value is 16.
8. Set-3 value: Manually adjusted value for the large basket load. From setting via functions 10 & 11.
Default value is 24.
9. Calibration reference: Calibration target weight (Defaults: 16 U.S. or 18 International).
10. Close time: Expressed in 1/100’s of a second. Calculated as time of 1 revolution minus the open time of
the Accumulator Motor (Item 11). Normal value is 84.
11. Open time: Expressed in 1/100’s of a second. Calculated as 1/3 of 1 revolution of the Accumulator
Motor. Normal value is 42.
12. In flight weight adaptive value to improve weighing accuracy.
13. In flight weight adaptive value to improve weighing accuracy.
Function 21 - Select Weight Units “US” or “In”
Entering this function permits selection of ounces or grams as the weighing units. Pressing the ENTER
Button will toggle the display between ounces “US” and grams “In” (international) for the weight units.
Pressing the SELECT Button sets the displayed weight units for Dispenser operations and forces the
calibration values to the proper default values.
NOTE: Calibration must be performed after changing this setting.
Function 22 - Exercise Mode (volatile setting)
When the Dispenser is in the exercise mode, all systems will continuously cycle. The exercise mode is
designed to “break in” a replaced component. The exercise mode is volatile and will reset when the
Dispenser power is turned off.
Function 23 - Display EPROM Revision Level
After entering this function, the readout will display the revision level of the installed EPROM.
The status of the Fry Dispenser is indicated by the operations of the Control Panel lights (LED’s).
When the Hopper is filled and operating normally, the Push-button LED’s operate normally.
When a System Error occurs, the Push-button LED’s will begin flashing rapidly (approximately 5 times per
second).
In most cases, this signals the need for a minor adjustment or that something has been assembled
improperly.
If the cause is not immediately apparent, the error code can be read from the display on the Controller.
Once the fault has been corrected, the Dispense / Reset button will reset the error and return the Dispenser
to normal operation.
Error
Error Name Error Definition
Number
1 ACCUMULATOR
TIME_OUT
There is a problem with the Accumulator Doors
hardware.
2 ERR_WATCHDOG The watchdog timer fired (abnormal reset)
3 ERR_NVRAM Checksum error for the non-volatile storage.
If the display remains blank, or remains with all segments on (888), the EPROM is bad.
Error Definitions
Error #1 - Accumulator Time Out
Accumulator Home Switch fails to turn off within 0.6 seconds of the motor being turned on, or it fails to turn
on within 0.5 seconds of the motor output starting. Error will occur if the motor or home switch is
disconnected, obstructed, broken, or the associated input or output on the controller PCB has failed.
Error #2 - Watchdog or Abnormal Reset
An event other than a normal power up has caused the processor to restart. This could be a watchdog
reset, (indicating that the processor has hung or Function 12 was entered), a processor reset (an EMI/RFI
problem), or the processor has detected corrupted memory.
Error #3 - NVRAM Checksum Error
The processor writes the permanent data (error logs, configuration, and operating parameters) along with
extra data that it uses to verify the data is valid. Data may be invalid for several reasons:
a) The first time the controller PCB has been used.
b) Software upgrade. (When new software has a different memory configuration).
c) Power down interrupted a Non Volatile RAM write cycle. The write cycle usually happens when the
reset button is pressed to reset an error.
d) The NVRAM has failed.
NOTE: Because the error history is kept in the NVRAM, this error is not recorded.
NOTE: This error can only happen during power up.
NOTE: This error is normal the first time the Dispenser is powered after the Controller board or software
The Dispenser Cart includes a Hardware Mounting Kit (p/n 203359)
The kit contains:
• 4 - Threaded standoff for the base of the Dispenser (p/n 290011), replaces the table top feet.
• 4 - Flat Washers (p/n 213141)
• 4 - Nuts (p/n 290012)
Installation Instructions:
Note: these instructions include unpacking instructions for the Dispenser, if you are adding the CT22
Cart accessory to an existing Dispenser, please disregard the unpacking instructions.
1. Remove the 4 protective plastic covers from the studs in the Dispenser legs. (If you are adding
the Cart to an existing Dispenser, remove the 4 Feet from the table top unit.
2. Screw the 4 threaded spacer/bolt components onto the Dispenser leg stud.
3. Securely tighten the 4 threaded spacer/bolt components onto the studs.
4. Set the Dispenser onto the CT22 Cart. Align the mounting holes so the spacer bolts pass
through the top of the cart. Install and tighten the 4 lock washers and 4 nuts onto the spacer
bolts.
NOTE: Further Unpacking of a new Dispenser:
5. Remove and discard the Load Cell shipping tape.
6. Remove and discard the cardboard shipping spacer.
1. Replace the 2 slotted head screws with the shoulder bolts (p/n 290027).
2. Align the holes in the landing shelf over the shoulder bolts and push the landing shelf down into
position. The nylon spacer pads are factory affixed to the landing shelf and serve to protect the
cart from scratches and align the landing shelf properly.