Automate 400 Owner's Manual
Model 400
Owner's Guide
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2001 Directed Electronics, Inc.
Limited Lifetime
Consumer Warranty
For a period of one calendar year from the date of purchase of this auto-security
device, Directed Electronics, Inc. promises to the ORIGINAL PURCHASER to repair or
replace (with a comparable reconditioned model), free of cost, any electronic control
module which proves to be defective in workmanship or material under normal use,
SO LONG AS THE SYSTEM WAS SOLD, INSTALLED, AND SERVICED BY A PROFESSIONAL
AUTO INSTALLER, AND REMAINS IN THE CAR IN WHICH THE SYSTEM WAS ORIGINALLY
INSTALLED. If warranty service is necessary you must have a clear copy of your sales
receipt containing all of the information shown on the following page.
After the first calendar year, from the date of purchase of this auto-security device,
Directed Electronics, Inc., promises to the ORIGINAL PURCHASER to repair or replace
(with a comparable reconditioned model) any electronic control module which proves
to be defective in workmanship or material under normal use FOR A CHARGE OF
$45.00, SO LONG AS THE SYSTEM WAS SOLD, INSTALLED, AND SERVICED BY A PROFESSIONAL AUTO INSTALLER, AND REMAINS IN THE CAR IN WHICH THE SYSTEM WAS
ORIGINALLY INSTALLED. If warranty service is necessary you must have a clear copy
of your sales receipt containing all of the information shown on the following page.
This warranty contains the entire agreement relating to warranty and supersedes all
previous and contemporaneous representations or understandings, whether written or
oral. IN ANY EVENT, DEI IS NOT LIABLE FOR THE THEFT OF THE VEHICLE AND/OR ITS
CONTENTS.
This warranty is void if the product has been damaged by accident, unreasonable use,
neglect, improper service or other causes not arising out of defects in materials or
construction. This warranty is nontransferable and does not apply to any unit that
has been modified or used in a manner contrary to its intended purpose and does not
cover batteries. The unit in question must be returned to the manufacturer, postage
prepaid. This warranty d
oes not cover labor costs for the removal, diagnosis, troubleshooting or reinstallation of the unit. For service on an out-of-warranty product a
flat rate fee by model is charged. Contact your authorized dealer to obtain the service charge for your unit.
These systems are a deterrent against possible theft. Directed Electronics, Inc. is not
offering a guarantee or insuring against the theft of the automobile or its contents
and disclaims any liability for the theft of the vehicle and/or its contents. Directed
Electronics does not authorize any person to create for it any other obligation or liability in connection with this security system.
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TO THE MAXIMUM EXTENT ALLOWED BY LAW, ANY AND ALL WARRANTIES ARE EXCLUDED BY THE MANUFACTURER AND EACH ENTITY PARTICIPATING IN THE STREAM OF COMMERCE THEREWITH. THIS EXCLUSION INCLUDES BUT IS NOT LIMITED TO THE EXCLUSION OF ANY AND ALL WARRANTY OF MERCHANTABILITY AND/OR ANY AND ALL WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND/OR ANY AND ALL WARRANTY OF
NON-INFRINGEMENT OF PATENTS, IN THE UNITED STATES OF AMERICA AND/OR
ABROAD. NEITHER THE MANUFACTURER OR ANY ENTITIES CONNECTED THEREWITH
SHALL BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT
NOT LIMITED TO ANY CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, TOWING,
REPAIR, REPLACEMENT, DAMAGES FOR LOSS OF TIME, LOSS OF EARNINGS, COMMERCIAL
LOSS, LOSS OF ECONOMIC OPPORTUNITY AND THE LIKE. NOTWITHSTANDING THE
ABOVE, MANUFACTURER DOES OFFER A LIMITED WARRANTY TO REPLACE OR REPAIR
THE CONTROL MODULE AS DESCRIBED ABOVE. Some states do not allow limitations on
how long an implied warranty will last or the exclusion or limitation of incidental or
consequential damages. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
IMPORTANT NOTE:
This product warranty is automatically void if its date code or serial number is
defaced, missing, or altered. This warranty will not be valid unless you have completed the warranty card and mailed it to Directed Electronics, Inc. within 10 days
after purchase to the address listed on the warranty registration card.
Make sure you have all of the following information from your dealer:
A clear copy of the sales receipt, showing the following:
■ Date of purchase
■ Your full name and address
■ Authorized dealer's company name and address
■ Type of system installed
■ Year, make, model and color of the automobile
■ Automobile license number
■ Vehicle identification number
■ All security options installed on automobile
■ Installation receipts
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2001 Directed Electronics, Inc.
Table of Contents
Limited Lifetime Consumer Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What Is Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FCC/ID Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Car
★Com
™
1 Service Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Service Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Nationwide Service Coverage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Touch-Tone Phone Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Web-Based Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Car
★Com
™
Commands When Using a DEI Compatible System . . . . . . . . . . . . . . . 12
Car
★Com
™
Commands Without a DEI Compatible System . . . . . . . . . . . . . . . . . . 15
Security and Convenience Expansions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . back cover
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2001 Directed Electronics, Inc.
Terms and Conditions
You should carefully review the following terms and conditions
("Contract") before activating the Car
★Com
™
services described in
this guide. Seaguard Electronics L.L.C. ("Seaguard") is only willing
to provide Car
★Com
™
services to you upon acceptance of these
terms and conditions. Activation of Car
★Com
™
services will signify
your agreement to be bound by these terms and conditions.
1. Seaguard agrees to sell to you and you agree to buy from
Seaguard the Car
★Com
™
services described in this Car★Com
™
owner’s guide ("Services") on the terms and conditions con-
tained in this Contract. The Services will be provided on a
national basis.
2. Fees for Services include the following:
■ A one-time activation fee of $20.00.
■ An annual fee of $29.95 (Car
★Com 1, Plan 1), $49.95
(Car
★Com 1, Plan 2), or $99.95 (Car★Com 1, Plan 3),
depending on the service plan that you have selected.
■ All taxes, assessments, tariffs and similar charges
imposed by government authorities on Services provided
to you ("Taxes").
Fees will be billed in advance to the Visa, MasterCard or
American Express account you specify when you activate your
Services. In addition, Seaguard has the right to periodically
bill you for all messages in excess of the number of messages
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©
2001 Directed Electronics, Inc.
allowed by your Car★Com plan agreement per calendar
month. These charges will be billed directly to your credit
card on file with Seaguard at a charge equal to 25 cents for
each message in excess of the monthly allowable message
limit, plus applicable Taxes.
3. The term of this Contract shall commence upon the date
Services are activated by you and shall be for a minimum
period of one (1) year. This Contract shall automatically be
renewed for successive one-year periods unless you notify
Seaguard in writing of your desire not to renew, or Seaguard
notifies you in writing of its desire not to renew. Such notice
must be given at least thirty (30) days prior to the end of any
term, extension or renewal term.
4. Annual renewal fees and applicable Taxes shall be automati-
cally billed in advance to the credit card on file with
Seaguard. Seaguard reserves the right to modify the annual
fee upon any renewal term without notice to you provided
such modification is less than or equal to ten percent (10%)
of the price for Services for the immediately preceding term.
Further, Seaguard reserves the right to bill your credit card
without notice to you upon a change in applicable Taxes.
5. If charges are dishonored or rejected by your credit card
issuer for any reason, or Seaguard is otherwise unable to
process any debit to your credit card account, Seaguard has
the right to immediately suspend Services to you without
notice until alternative payment arrangements are made.
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2001 Directed Electronics, Inc.
6. If you wish to terminate Services, please notify Seaguard's
Customer Service Department in writing at 7025 Alamitos
Avenue, San Diego, CA 92154. You will not be entitled to a
refund for any pre-paid fees for Services charged to your
account in the event of cancellation of Services before the end
of any annual term.
7. Inquiries regarding Services, such as billing questions or cov-
erage regions, should be directed to Seaguard's Customer
Service Department at (619) 528-0100 between 8 a.m. and 5
p.m. (PST) Monday through Friday.
8. Services are not available everywhere and are mainly concen-
trated in urban areas and along major highways. Services may
be temporarily interrupted or curtailed if you travel out of the
coverage area or due to facilities modifications, relocations,
repairs and similar activities necessary for the proper or
improved operation of such Services. Services are also subject
to signal limitations depending on interference, topography,
building construction and atmospheric conditions. To the
extent such limitations occur, Seaguard will not be liable for
any resulting interruption in Services or damages. Seaguard
shall in no event be liable for interruption or delays in trans-
mission, or errors or defects in transmission, battery failure,
or failure to transmit when caused by equipment or electrical
failure, acts of God, fire, war, riots, government authorities or
other causes beyond Seaguard's control.
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