Automate 210A Owner's Manual

AUTOMATE®GPS Service Plans Silver Gold Platinum
Fee per Vehicle $99 $199 $299 One Time Activation Fee $25 $25 $25 Service Term (Months) 12 24 36
Plan Includes:
Connections to AUTOMATE®GPS 100 200 300 AUTOMATE®DLX Warranty (Months) 12 24 36
Extra
Connections (100) $49 $49 $49
OOWWNNEERRSS MMAANNUUAALL
ACTIVATION AND SERVICE PLAN REQUIRED:
GGEETTTTIINNGG SSTTAARRTTEEDD
Select a plan at www.automategps.net and start using your AUTOMATE GPS today! Automated feature access: 888-847-7120 Email: help@automategps.net Questions regarding installation, use www.automategps.net.
Notes: Each action and alert requires one AUTOMATE®connection. Track feature requires 7 connections to track for a 30 minute time period.
210
A
©
2006 Directed Electronics, Inc. All rights reserved. GPS210A 04-06
210A
Automate
®
210A
GPS TRACKING
OWNER'S GUIDE
READ ME FIRST
Automate
®
210A
GPS TRACKING
OWNER'S GUIDE
READ ME FIRST
© Directed Electronics Vista, CA
GPS210A 04-06
NON-TRANSFERABLE HARDWARE LIMITED WARRANTY
Directed Electronics (Directed) promises to the original purchaser that the GPS automotive tracking unit (the Product), excluding accessories, purchased and installed from a Directed authorized dealer is free from defects in materials or workmanship under normal use and conditions for a period of time equal to the duration of Service Agreement for activation and provision of tracking and notification services of the Product by the purchaser. For example if the purchaser enters a one year Service con­tract they will have a one year warranty, a two year contract will be a two year warranty and a three year contract will be a three year warranty. In no event shall the warranty exceed three years.
Should the Product be determined defective during the applicable warranty period, the Product will be repaired or replaced with a new or comparable reconditioned part(s), at Directed’s option. To obtain warranty service, the Product must be returned to a Directed authorized dealer along with proof of purchase and installation, evidenced by the original Product purchase receipt.
Note: This warranty does not cover labor costs for the removal and reinstallation of the Product. This warranty does not cover subscriber agreements or failure of services provided under the terms of the subscriber agreement, or failure of GPS satellite transmission or cellular network function. Purchaser is required to enter separate subscriber contracts in order to receive these services. IN ORDER FOR
THIS WARRANTY TO BE VALID,YOUR PRODUCT MUST BE DELIVERED WITH PROOF OF PUR­CHASE AND PROOF OF INSTALLATION BY AN AUTHORIZED DIRECTED DEALER. ALL PROD­UCTS RECEIVED BY DIRECTED FOR WARRANTY REPAIR WITHOUT PROOF OF DIRECTED DEALER INSTALLATION WILL BE DENIED.
This warranty is non-transferable and does not apply to any Product that has been modified or used in a manner contrary to its intended purpose, and does not cover damage to the Product caused by installation or removal of the Product. This warranty is VOID if the product has been damaged by improper maintenance, accident or unreasonable use, negligence, acts of God, neglect, improper service or other causes not arising out of defect in materials or construction. This warranty does not cover the elimination of externally generated static or noise, or the correction of antenna problems or weak GPS reception, damage to software, accessories or vehicle electrical systems, cosmetic dam­age or damage due to negligence, misuse, abuse, failure to follow operating instructions, accidental spills or customer applied cleaners, damage due to environmental causes such as floods, airborne fallout, chemicals, salt, hail, windstorms, moisture, lightning or extreme temperatures, damage due to accidents, road hazards, fire, theft, loss or vandalism, damage due to improper connection to equip­ment of another manufacturer, modification of existing equipment, faulty installation or use of a Product which has been opened or tampered with for any reason or which has been damaged due to alteration or service performed by anyone other than Directed Electronics.
EXCEPT AS STATED HEREIN, ALL WARRANTIES INCLUDING BUT NOT LIMITED TO EXPRESS WARRANTY, IMPLIED WARRANTY, WARRANTY OF MERCHANTABILITY, FITNESS FOR PAR­TICULAR PURPOSE, AND WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPER-
© 2006 Directed Electronics all rights reserved
3
TY ARE EXPRESSLY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY LAW, AND DIRECTED NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT. DIRECTED HAS ABSOLUTE­LY NO LIABILITY FOR ANY AND ALL ACTS OF THIRD PARTIES INCLUDING ITS LICENSED DEALERS OR INSTALLERS. IN NO EVENT WILL DIRECTED ELECTRONICS BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROF­ITS), BY PURCHASING THIS PRODUCT,THE CONSUMER AGREES AND CONSENTS THAT ALL DISPUTES BETWEEN THE CONSUMER AND DIRECTED SHALL BE RESOLVED IN ACCOR­DANCE WITH CALIFORNIA LAWS IN SAN DIEGO COUNTY, CALIFORNIA.
Some states do not allow limitation on how long an implied warranty lasts. In such states, the limita­tions or exclusions of this Limited Warranty may not apply. Some states do not allow the exclusion or limitation of incidental or consequential damages. In such states, the exclusion or limitation of this Limited Warranty may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state.
This product may be covered by a Guaranteed Protection Plan ("GPP"). See your authorized Directed Electronics dealer for details of the plan or call Directed Electronics Customer Service at 1-800-876-
0800. Directed Electronics security systems, including this unit, are deterrents against possible theft. Directed Electronics is not offering a guarantee or insurance against vandalism, damage or theft of the automobile, its parts or contents; and hereby expressly disclaims any liability whatsoever, including without limitation, liability for theft, damage and/or vandalism. Directed Electronics does not and has not authorized any person or entity to create for it any other obligation, promise, duty or obligation in connection with this product.
Make sure you have all of the following information from your dealer:
A clear copy of the sales receipt, showing the following:
Date of purchaseYour full name and addressAuthorized dealer's company name and addressType of product/Security System installedYear, make, model and color of the automobileAutomobile license numberVehicle identification numberAll security options installed on automobileInstallation receipts
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© 2006 Directed Electronics all rights reserved
Table of Contents
NON-TRANSFERABLE HARDWARE LIMITED WARRANTY . . . . . . . . . . . .3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Inside your AUTOMATE® GPS Tracking Box . . . . . . . . . . . . . . . . . . . . . . . . .8
Creating Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
AUTOMATE® Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using AUTOMATE GPS Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Perform an action from the web: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Incomplete Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Perform an action from the telephone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Alert Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
To Set-up Alert Notifications: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Understanding the Alert and Action Data . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Purchase More Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Service Plans and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Paying by Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
GPS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
GPS Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Future of GPS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Legal Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Privacy Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
© 2006 Directed Electronics all rights reserved
5
Getting Started
ESN (Electronic Serial Number) - the sticker can be found on your membership card.
Enter the following information for future reference.
Account Number
Password
Vehicle Information Number (VIN)
sticker will be placed here
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© 2006 Directed Electronics all rights reserved
Getting Help
From the
www.automategps.net
website you can access Online Help and Frequently Asked Questions (FAQ's). The FAQ and Help pages can be accessed only when logged into the account, if you are experiencing problems creating and accessing your account, please use contact information below. If you do not find what you need AUTOMATE Customer Care will be happy to answer any of your questions.
For questions regarding your service plans and to access on-line features:
Toll Free: 1-888-847-7120 Email: help@automategps.net
For questions regarding your installation contact your local dealer: Enter your dealer information below:
Dealership Name: _______________________________
Installer Name: _________________________________
Phone Number: _________________________________
Mailing Address:
Directed Electronics 1 Viper Way Vista, CA 92081
© 2006 Directed Electronics all rights reserved
7
Inside your AUTOMATE®GPS Tracking Box
Your AUTOMATE®Vehicle Protection kit contains the following:
The AUTOMATE
®
210A
Antenna Main Wiring Harness Backup Battery Feature Moduel Installation Kit Installation Guide Owner’s Guide Wallet Card Warranty Card
Creating Your Account
If you do not already have a AUTOMATE®account you will need to create one before you can use all the features of the AUTOMATE®service.
Important:The GPS 210 System ("Product") may be permanently disabled if an account has not been created within 30 days from the date of Product installation into the vehicle.
If you fail to renew the Service Agreement within 15 days from the expi­ration of your then-current agreement, Directed Electronics reserves the right to permanently disable the Product.
To setup a new AUTOMATE
®
account, follow these few simple steps.
1. From your browser type in the address line
www.automategps.net
. The
AUTOMATE GPS Tracking logon page opens.
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© 2006 Directed Electronics all rights reserved
NOTE: You will be required to read the
Service Terms and Conditions
in its
entirety. Scroll to the end of the agreement for the
Accept
button to appear and
click on it.
© 2006 Directed Electronics all rights reserved
9
2. Click on the "Create New Account" link. This brings you to Account setup. From here you will be able to enter your ESN and VIN numbers, and select your Service Term and Transaction packages.
3. Enter in your contact information. This includes your first and last name, address, phone number etc.
4. Click Continue.
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© 2006 Directed Electronics all rights reserved
5. Next, enter your AUTOMATE®210A ESN (found on the product box or on the membership card where you affixed th label), along with the VIN. If you have multiple devices for each of our household vehicles, make sure to correctly match up the each ESN with the VIN so your Automate
®
Online
service functions correctly.
6. Click Continue.
7. Next, you need to select your Service Plan and Connection bundles. From the drop down menus select the Service Plan/Connection bundle.You can
© 2006 Directed Electronics all rights reserved
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