Autodesk Mudbox 2010 installation Guide
Installation and Licensing Guide
07.14.2009
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Contents
Mudbox Installation Guide . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1 Quick Start to Mudbox Installation . . . . . . . . . . . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Prepare to Install Mudbox . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install Mudbox on Windows . . . . . . . . . . . . . . . . . . . . . . . . 4
Install Mudbox on Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 Step-by-Step Guide to Mudbox Installation . . . . . . . . . . . . 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prepare to Install Mudbox (Step-by-Step) . . . . . . . . . . . . . . . . . 8
Install Mudbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install Mudbox on Windows (Step-by-Step) . . . . . . . . . . . . . 9
Install Mudbox on Mac OS X (Step-by-Step) . . . . . . . . . . . . 13
Uninstall Mudbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Learn About Mudbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 3 Mudbox Licensing . . . . . . . . . . . . . . . . . . . . . . . . . 19
Network Licensing for Mudbox . . . . . . . . . . . . . . . . . . . . . . 19
Stand-Alone Licensing Guide . . . . . . . . . . . . . . . . . . . 21
iii
Chapter 4 Quick Start to Autodesk Stand-Alone Licensing . . . . . . . . . 23
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Multi-seat Stand-Alone License . . . . . . . . . . . . . . . . . . . . . . 24
Manage Your Stand-Alone License . . . . . . . . . . . . . . . . . . . . 24
Check Product Information . . . . . . . . . . . . . . . . . . . . . 24
View Product Information . . . . . . . . . . . . . . . . . . . . . 25
Save License Information as a Text file . . . . . . . . . . . . . . . 25
Update Your Serial Number . . . . . . . . . . . . . . . . . . . . . 25
Register and Activate an Autodesk Product . . . . . . . . . . . . . 26
Move Your Stand-Alone License from One Computer to
Another . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 5 License Transfer Utility . . . . . . . . . . . . . . . . . . . . . . 31
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Notes on Transferring a Mudbox License . . . . . . . . . . . . . . . . . 32
Transfer a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Install the Autodesk Product . . . . . . . . . . . . . . . . . . . . 32
Export a License . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Import a License . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 6 Troubleshoot a License Error . . . . . . . . . . . . . . . . . . . 37
License Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Errors Caused by Hardware Changes . . . . . . . . . . . . . . . . 37
Errors Caused by Reinstalling an Operating System . . . . . . . . 38
Errors Caused by Changing the System Date and Time . . . . . . 38
Network Licensing Guide . . . . . . . . . . . . . . . . . . . . . 39
Chapter 7 Quick Start to Autodesk Network Licensing . . . . . . . . . . . 41
Set Up a Mudbox License Server . . . . . . . . . . . . . . . . . . . . . 41
Install the Network License Manager . . . . . . . . . . . . . . . . . . . 42
Install the Network License Manager (Windows) . . . . . . . . . . 42
Install the Network License Manager (Mac OS X) . . . . . . . . . 43
Install the Network License Manager (Linux) . . . . . . . . . . . 45
Obtain a Network License . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configure a License Server . . . . . . . . . . . . . . . . . . . . . . . . 47
Notes on Configuring a Mudbox License Server . . . . . . . . . . 47
Configure a License Server (Windows) . . . . . . . . . . . . . . . 47
Configure a License Server (Mac OS X) . . . . . . . . . . . . . . . 49
Configure a License Server (Linux) . . . . . . . . . . . . . . . . . 50
Chapter 8 Plan Your Network Licensing . . . . . . . . . . . . . . . . . . . 53
iv | Contents
Plan Your License Server Configuration . . . . . . . . . . . . . . . . . 53
Single License Server Model . . . . . . . . . . . . . . . . . . . . . 53
Distributed License Server Model . . . . . . . . . . . . . . . . . . 54
Redundant License Server Model . . . . . . . . . . . . . . . . . . 54
Learn About Your License . . . . . . . . . . . . . . . . . . . . . . . . . 55
License Operation and Availability . . . . . . . . . . . . . . . . . 55
License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
License File Examples . . . . . . . . . . . . . . . . . . . . . . . . 59
Package License File Examples . . . . . . . . . . . . . . . . . . . 62
License Types and Behaviors . . . . . . . . . . . . . . . . . . . . 66
Heartbeat Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Chapter 9 Autodesk Network Licensing Tools . . . . . . . . . . . . . . . . 67
Network License Manager . . . . . . . . . . . . . . . . . . . . . . . . . 67
System Requirements for the Network License Manager . . . . . . 67
FLEXnet Configuration Tools . . . . . . . . . . . . . . . . . . . . . . . 68
Utilities for License Server Management . . . . . . . . . . . . . . 69
Utilities for License Server Management (Mac OS X and
Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
The Options File . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
SAMreport-Lite License Reporting Tool . . . . . . . . . . . . . . . . . . 70
Chapter 10 Network Licensing Tasks . . . . . . . . . . . . . . . . . . . . . 73
Update FLEXnet from a Previous Version . . . . . . . . . . . . . . . . . 73
Obtain the Server Host Name and Host ID Manually . . . . . . . . . . 77
Stop and Restart the License Server . . . . . . . . . . . . . . . . . . . . 79
Set Up and Use an Options File . . . . . . . . . . . . . . . . . . . . . . 80
Create a Report Log . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configure License Borrowing . . . . . . . . . . . . . . . . . . . . 82
Set Up License Timeout . . . . . . . . . . . . . . . . . . . . . . . 83
Uninstall the Network License Manager . . . . . . . . . . . . . . . . . 84
Uninstall the Network License Manager (Windows) . . . . . . . . 85
Uninstall the Network License Manager (Mac OS X) . . . . . . . . 85
Uninstall the Network License Manager (Linux) . . . . . . . . . . 86
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
License Borrowing . . . . . . . . . . . . . . . . . . . . . . . . . 91
Chapter 11 License Borrowing . . . . . . . . . . . . . . . . . . . . . . . . . 93
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Borrow a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Return a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Contents | v
Chapter 12 BORROWLICENSE Command . . . . . . . . . . . . . . . . . . . 97
Borrow a License Window . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 13 RETURNLICENSE Command . . . . . . . . . . . . . . . . . . . . 99
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
vi | Contents
Mudbox Installation Guide
1
2
Quick Start to Mudbox Installation
This guide provides a brief overview for installing Autodesk® Mudbox® 2010 on all supported
platforms. Use this guide if you are already familiar with installing Mudbox.
If you require more detailed information on installing Mudbox, refer to the Step-by-Step
Guide to Mudbox Installation on page 7.
1
Introduction
The basic workflow to install Mudbox on a single computer is as follows:
1 Complete the tasks described in Prepare to Install Mudbox on page 4.
2 Install Mudbox on your preferred platform:
■ Windows on page 4
■ Mac OS X on page 5
NOTE If you are using a network license to run Mudbox, contact your network
administrator to find your license server name before you begin the install. The
license server name is required by the install wizard to configure your network
license.
3 If you are using a stand-alone license to run Mudbox, see Register and
Activate an Autodesk Product on page 26 for information on obtaining
your license.
3
Prepare to Install Mudbox
Before you install Mudbox, ensure you’ve done the following:
■ Verify the system requirements required to run Mudbox.
For a listing of the most current qualified hardware and operating systems,
see http://www.autodesk.com/mudbox-system-requirements and
http://www.autodesk.com/mudbox-hardware.
■ Locate your serial number and product key.
The serial number and product key appear on the back or your DVD
package or is included with the information you received when you
downloaded Mudbox from the Autodesk Store.
■ Determine which license type you require (stand-alone or network).
A stand-alone license is for a single computer. It lets you run Mudbox only
on the computer where the license is installed.
A network license is shared by a specific number of computers on a network.
The Mudbox software is installed on many computers (clients), each with
a license file that accesses the network license server. Network licenses
require client and server setup.
■ Close other programs.
See Prepare to Install Mudbox (Step-by-Step) on page 8 for more detailed
information.
Install Mudbox on Windows
To install Mudbox, follow the instructions in the Autodesk Product
Configuration wizard. This section provides a brief overview of the install
steps.
If you require more detailed information on each window of the installer, see
Install Mudbox on Windows (Step-by-Step) on page 9.
To install Mudbox on Windows
1 Do one of the following to launch the Mudbox installer:
■ Insert the Mudbox DVD into your computer’s DVD drive. The Install
Mudbox window appears. If this window does not appear
automatically, double-click the autorun.exe file on the DVD. In the
4 | Chapter 1 Quick Start to Mudbox Installation
Install Mudbox window, click the Install Mudbox button for the
version of the product you want to install (32 bit or 64 bit).
■ If you are installing from a download package you obtained from the
Autodesk Store, double-click the Mudbox executable that you
downloaded. Click Next in the Autodesk Product Configuration
window that appears to extract the Mudbox files to the default
directory.
2 Follow the instructions in the Autodesk Product Configuration wizard
to proceed with the install.
3 In the Mudbox 2010 License Configuration window, do the following:
■ Enter your 11-digit serial number.
■ Enter your product key.
■ Select your License type: Standalone or Network.
If you select Standalone license type, you can obtain your stand-alone
license later by following the steps in Register and Activate an
Autodesk Product on page 26.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find the name of your license server.
4 Click Done when the Installing Mudbox 2010 confirmation window
appears.
Install Mudbox on Mac OS X
To install Mudbox, follow the instructions in the Autodesk Product
Configuration wizard. This section provides a brief overview of the install
steps.
If you require more detailed information on each window of the installer, see
Install Mudbox on Mac OS X (Step-by-Step) on page 13.
To install Mudbox on Mac OS X
1 Do one of the following to open the Mudbox installer:
■ If you are installing from a DVD, insert the DVD into your drive, then
double-click the Install Mudbox 2010 program.
Install Mudbox on Mac OS X | 5
■ If you are installing from a download package you obtained from the
Autodesk Store, double-click the Mudbox .dmg file, then double-click
the Install Mudbox 2010 program in the window that appears.
2 Follow the instructions in the Autodesk Product Configuration wizard
to proceed with the install.
3 In the Mudbox 2010 License Configuration window, do the following:
■ Enter your 11-digit serial number.
■ Enter your product key.
■ Select your License type: Standalone or Network.
If you select Standalone license type, obtain your stand-alone license
later by following the steps in Register and Activate an Autodesk
Product on page 26.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find the name of your license server.
4 Continue following the installer instructions, and click Done in the final
window.
By default, Mudbox is installed in the following directory:
/Applications/Autodesk/Mudbox2010.
6 | Chapter 1 Quick Start to Mudbox Installation
Step-by-Step Guide to Mudbox Installation
Introduction
This guide provides detailed, step-by-step instructions on installing Autoesk
Mudbox 2010 on all supported platforms. If you are already familiar with
installing Mudbox and do not require detailed instructions, you can refer to
the Quick Start to Mudbox Installation on page 3.
The steps to install Mudbox are similar whether you are installing Mudbox on
a single computer with a stand-alone license, or on many client computers that
will access a network license from a server machine. The basic workflow to
install Mudbox is as follows:
1 Complete the tasks described in Prepare to Install Mudbox (Step-by-Step)
on page 8.
2 Install Mudbox on your preferred platform:
■ Windows on page 9
2
■ Mac OS X on page 13
NOTE If you will use a network license to run Mudbox, contact your network
administrator to find your license server name before you start the install. You
can enter your license server name in the install wizard to configure your
network license.
3 If you are using a stand-alone license to run Mudbox, see Register and
Activate an Autodesk Product on page 26 for information on obtaining
your stand-alone license.
7
Prepare to Install Mudbox (Step-by-Step)
The following sections provide a summary of tasks to complete before you
install Mudbox.
Verify system requirements
Before you install Mudbox, make sure that your computer meets the system
requirements. To review the requirements, see
www.autodesk.com/mudbox-system-requirementsand
www.autodesk.com/mudbox-hardware
Locate your serial number and product key
To license Mudbox you need a serial number and product key. You can find
your serial number and product key on the outside of the product packaging
or in the Autodesk Upgrade and Licensing Information email you received if you
downloaded your product from the Autodesk Store.
Mudbox serial numbers have 11 characters. For example: 123-45678901.
Mudbox product keys have 5 characters. For example: 657B1.
NOTE For Windows and Mac OS X, if you do not have a serial number, you can
enter 000-00000000 as a temporary serial number and 00000 for the product key
to start a 30-day trial license.
Understand your license type (stand-alone or network)
During installation, you need to select which type of license you will use to
run Mudbox: stand-alone or network.
A stand-alone license (sometimes referred to as a node-locked license) is a
license for a single computer. It lets you run Autodesk Mudbox only on the
computer where the license is installed.
If you plan to use a stand-alone license to run Mudbox, you enter your serial
number during the install, then register and activate the license the first time
you run Mudbox. (See Register and Activate an Autodesk Product on page 26.)
A network license (sometimes referred to as a floating license) is a license that
can be shared by various computers on a network. Mudbox is installed on
many computers (sometimes referred to as clients), each with a license file
that accesses the network license server.
If you plan to use a network license, you need to enter the name of your license
server during the install. Obtain the license server name from your network
administrator before you start the installation wizard.
8 | Chapter 2 Step-by-Step Guide to Mudbox Installation
If you are setting up a Mudbox license server, refer to the Network Licensing
Guide on page 39 for information on setting up a Mudbox license server.
Close other programs
To avoid any licensing conflicts when installing Mudbox, it is important that
you close all other programs and disable virus detection software before
launching the installer.
Install Mudbox
Install Mudbox on Windows (Step-by-Step)
This section provides detailed information on each window of the Mudbox
installer. If you are already familiar with installing Mudbox on Windows, see
also Install Mudbox on Windows on page 4 in the Quick Start guide .
To install Mudbox on Windows
1 Do one of the following to open the Mudbox installer:
■ Insert the Mudbox DVD into your computer’s DVD-ROM drive. The
Install Mudbox window appears. If it does not appear automatically,
double-click the autorun.exe file on the DVD-ROM. In the Install
Mudbox window, click the version of the product you want to install
(32 bit or 64 bit).
■ If you are installing from a download package, double-click the
Mudbox executable that you downloaded. In the Autodesk Product
Configuration window that appears, click Next to unzip the extracted
files to the default directory (C:\Autodesk\Mudbox2010), or click Browse
to navigate and select a different directory.
Install Mudbox | 9
2 In the License Agreement window, do the following:
■ Select your Country or Region from the drop-down list.
■ Select I ACCEPT to accept the terms and conditions.
■ Click Next.
If you do not accept the terms and want to stop the installation, select I
REJECT and click Close.
3 In the Mudbox 2010 License Configuration window, do the following:
■ Enter your 11-digit serial number.
■ Enter your product key.
■ Select your License type: Standalone or Network.
10 | Chapter 2 Step-by-Step Guide to Mudbox Installation
If you select Standalone license type, you can obtain your stand-alone
license later by following the steps in Register and Activate an
Autodesk Product on page 26.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find the name of your license server.
(If you are setting up a license server, see the Network Licensing Guide
on page 39.)
■ Click Next.
An Installing Mudbox 2010 window displays with a progress indicator
bar.
4 In the Welcome window, click Next.
5 In the Destination Folder window, confirm that the file directory is as
required, then click Next.
Install Mudbox on Windows (Step-by-Step) | 11
NOTE Click Change if you want to modify the default installation directory
for Mudbox. By default, Mudbox is installed in the following directory:
C:\Program Files\Autodesk\Mudbox2010.
6 By default, the installer adds Mudbox shortcuts to your Quick Launch
Toolbar and Desktop.
7 In the Ready to Install the Program window, click Install.
A Mudbox 2010 window appears and displays a progress indicator.
8 When the Wizard Completed window appears, click Finish.
9 In the Installing Mudbox 2010 window, verify that the Mudbox
application displays with a green check mark, then click Done.
12 | Chapter 2 Step-by-Step Guide to Mudbox Installation
Install Mudbox on Mac OS X (Step-by-Step)
This section provides detailed information on each window of the install
wizard. If you are already familiar with installing Mudbox, you can see also
Install Mudbox on Mac OS X on page 5 in the Quick Start guide.
To install Mudbox on Mac OS X
1 Do one of the following to launch the installer:
■ If you are installing from a DVD, insert the DVD into your drive, then
double-click the Install Mudbox 2010 program.
■ If you are installing from a download package, double-click the
Mudbox .dmg. In the Mudbox Finder window that opens, double-click
the Install Mudbox 2010 program.
The Autodesk Product Configuration wizard starts.
Install Mudbox on Mac OS X (Step-by-Step) | 13
2 In the License Agreement window, do the following:
■ Select your Country or Region from the drop-down list.
■ Select I ACCEPT to accept the terms and conditions.
■ Click Next.
If you do not accept the terms and want to stop the installation, select I
REJECT and click Close.
3 In the Mudbox 2010 License Configuration window, do the following:
■ Enter your 11-digit serial number.
■ Select your product key.
■ Select your License type: Standalone or Network.
If you select Standalone license type, obtain your stand-alone license
later by following the steps in Register and Activate an Autodesk
Product on page 26.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find your license server name.
(If you are setting up a license server, see the Network Licensing Guide
on page 39.)
14 | Chapter 2 Step-by-Step Guide to Mudbox Installation
■ Click Next.
An Installing Mudbox 2010 window displays with a progress indicator
bar.
4 In the Installing Mudbox 2010 window, verify that all the components
you want display with a green check mark, then click Done.
By default, Mudbox is installed in the following directory:
/Applications/Autodesk/Mudbox2010.
Install Mudbox on Mac OS X (Step-by-Step) | 15
Uninstall Mudbox
The following sections describe how to uninstall Mudbox 2010.
Uninstall Mudbox (Windows)
There are two ways to uninstall Mudbox for Windows.
To uninstall Mudbox for Windows using the Uninstall utility
1 From the Start menu, select Programs > Autodesk > Autodesk Mudbox
2010 > Uninstall Mudbox.
2 Follow the instructions in the window that appears.
To uninstall Mudbox using Add or Remove Programs
1 From the Start menu, select Settings > Control Panels > Add/Remove
Programs.
2 In the list of programs that appears, select Mudbox 2010 and click
Remove.
3 Follow the instructions in the window that appears.
16 | Chapter 2 Step-by-Step Guide to Mudbox Installation
Uninstall Mudbox (Mac OS X)
To uninstall Mudbox for Mac OS X
1 Navigate to the Mudbox directory (by default,
Applications/Autodesk/Mudbox2010/).
2 Double-click the Uninstall Mudbox 2010 utility.
The Autodesk Uninstaller starts.
3 Select the packages you want to uninstall and click Uninstall.
Learn About Mudbox
For information about new features, see the What's New section of the Mudbox
Help (accessible from the Help menu.)
Learn About Mudbox | 17
18
Mudbox Licensing
3
The Quick Start licensing guides in this book ( Stand-Alone Licensing on page 23 and Network
Licensing on page 41) are intended to describe the licensing procedures for all Autodesk
products. This chapter provides supplemental Mudbox-specific information.
Network Licensing for Mudbox
Network License Activation for Mudbox
Several Autodesk products use the Autodesk Network License Activation Utility
to obtain network licenses. Note that although some topics in this guide refer
to the Network License Activation Utility, this tool is not supported for Mudbox.
For information on obtaining a network license for Mudbox, see Obtain a
Network License on page 45.
19
20
Stand-Alone Licensing Guide
21
22
Quick Start to Autodesk Stand-Alone Licensing
This guide provides information and instructions for managing an Autodesk® stand-alone
license on a single-user workstation.
If you are running a network version of your Autodesk product, see your administrator for
information about managing a network license.
4
Introduction
A stand-alone license allows you to run an Autodesk product on a single
workstation. To obtain a license, you register your product.
You can use your Autodesk product in trial mode for a given number of days
from the first time you launch the product. The number of days that a trial
mode is active differs between Autodesk products. You can register your license
at any time before the trial period expires. After the trial period expires, you
cannot run your Autodesk product until you register the product.
When you register your product, you receive an activation code. If you register
online, your activation code is automatically retrieved from Autodesk and the
product starts. If you register offline, you request an activation code from
Autodesk. Upon receipt, you manually enter the activation code in the Product
Activation wizard. The Product Activation wizard is displayed every time you
launch a product that has not been registered.
NOTE If you are installing and using an Autodesk product on both operating systems
of a dual-boot operating system, you must obtain a separate activation code for
each operating system.
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For more information about registering and activating your product, see your
product's Installation Guide, which is available from the Documentation link
on the Installation wizard or in the product's Help system.
The license file stays on your workstation when you uninstall your product.
If you reinstall your Autodesk product on the same workstation, the license
information is still valid. You do not have to reactivate the product.
Multi-seat Stand-Alone License
A multi-seat stand-alone license allows you to install, register, and activate an
Autodesk product on several workstations using a single serial number.
Manage Your Stand-Alone License
This section provides information about advanced stand-alone licensing tasks
such as license types and behaviors, viewing product information, saving your
license file as a text file, updating your serial number, registering and activating
your product, and moving a license.
Check Product Information
You can view detailed information about your Autodesk product and your
product license (such as the license usage type and the license behavior), and
then save this information as a text file.
License usage types
Commercial A license for a product that was purchased commercially.
Not for Resale A license for a product that is not sold commercially.
Educational (EDU)/Institution A license designed specifically for educational
institutions.
Student Portfolio A license for students who are using an Autodesk product
as part of their curriculum.
License behaviors
Trial A license that allows individuals to try the product in trial mode for a
specified number of days. The trial period starts the first time you launch your
product. When the trial period expires, the product must be registered and
activated to continue use.
24 | Chapter 4 Quick Start to Autodesk Stand-Alone Licensing
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