Autel Intelligent Tech MAXISYSULTRA User Manual

Trademarks

Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and MaxiCheck® are trademarks of Autel Intelligent Technology Corp., Ltd., registered in China, the United States and other countries. All other marks are trademarks or registered trademarks of their respective holders.

No part of this manual may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of Autel.

Disclaimer of Warranties and Limitation of Liabilities

All information, specifications and illustrations in this manual are based on the latest information available at the time of printing.

Autel reserves the right to make changes at any time without notice. While information of this manual has been carefully checked for accuracy, no guarantee is given for the completeness and correctness of the contents, including but not limited to the product specifications, functions, and illustrations.

Autel will not be liable for any direct, special, incidental, indirect damages or any economic consequential damages (including lost profits).

IMPORTANT

Before operating or maintaining this unit, please read this manual carefully, paying extra attention to the safety warnings and precautions.

For Services and Support:

pro.autel.com www.autel.com

1-855-288-3587/1-855-AUTELUS (North America) 0086-755-86147779 (China)

support@autel.com

For details, please refer to the Service Procedures in this manual.

Safety Information

For your own safety and the safety of others, and to prevent damage to the device and vehicles upon which it is used, it is important that the safety instructions presented throughout this manual be read and understood by all persons operating or coming into contact with the device.

There are various procedures, techniques, tools, and parts for servicing vehicles, as well as in the skill of the person doing the work. Because of the vast number of test applications and variations in the products that can be tested with this equipment, we cannot possibly anticipate or provide advice or safety messages to cover every circumstance. It is the automotive technician’s responsibility to be knowledgeable of the system being tested. It is crucial to use proper service methods and test procedures. It is essential to perform tests in an appropriate and acceptable manner that does not endanger your safety, the safety of others in the work area, the device being used, or the vehicle being tested.

Before using the device, always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested. Use the device only as described in this manual. Read, understand, and follow all safety messages and instructions in this manual.

Safety Messages

Safety messages are provided to help prevent personal injury and equipment damage. All safety messages are introduced by a signal word indicating the hazard level.

DANGER

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders.

WARNING

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.

Safety Instructions

The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be certain that any condition or service procedure encountered does not jeopardize your personal safety.

DANGER

When an engine is operating, keep the service area WELL VENTILATED or attach a building exhaust removal system to the engine exhaust system. Engines produce

carbon monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to serious personal injury or loss of life.

Do Not Turn the Volume Up Too Loud When Using Headphones

Listening at high volumes that over-stimulate the ear for long periods of time may result in loss of hearing.

Safety Warnings

 Always perform automotive testing in a safe environment.

 Wear safety eye protection that meets ANSI standards.

 Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot

engine parts.

 Operate the vehicle in a well-ventilated work area, for exhaust gases are

poisonous.

 Put the transmission in PARK (for automatic transmission) or NEUTRAL (for

manual transmission) and make sure the parking brake is engaged.

 Put blocks in front of the drive wheels and never leave the vehicle unattended

while testing.

 Be extra cautious when working around the ignition coil, distributor cap, ignition

wires and spark plugs. These components create hazardous voltages when the engine is running.

 Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.

 Do not connect or disconnect any test equipment while the ignition is on or the

engine is running.

 Keep the test equipment dry, clean, free from oil, water or grease. Use a mild

detergent on a clean cloth to clean the outside of the equipment as necessary.

 Do not drive the vehicle and operate the test equipment at the same time. Any

distraction may cause an accident.

 Refer to the service manual for the vehicle being serviced and adhere to all

diagnostic procedures and precautions. Failure to do so may result in personal injury or damage to the test equipment.

 To avoid damaging the test equipment or generating false data, make sure the

vehicle battery is fully charged and the connection to the vehicle DLC is clean and secure.

 Do not place the test equipment on the distributor of the vehicle. Strong

electro-magnetic interference can damage the equipment.

iii

CONTENTS

SAFETY INFORMATION ........................................................................................................ II

SAFETY INSTRUCTIONS....................................................................................................... II

1 USING THIS MANUAL ................................................................................................... 1

1.1 CONVENTIONS ............................................................................................................. 1

2 GENERAL INTRODUCTION .......................................................................................... 3

2.1 MAXISYS DISPLAY TABLET ............................................................................................ 3

2.2 MAXIFLASH VCMI – VEHICLE COMMUNICATION AND MEASUREMENT INTERFACE................ 8

2.3 ACCESSORIES KIT ...................................................................................................... 12

3 GETTING STARTED .................................................................................................... 14

3.1 POWER UP ................................................................................................................ 14

3.2 POWER DOWN ........................................................................................................... 17

3.3 INSTALLING COMPUTER SOFTWARE ............................................................................. 18

4 DIAGNOSTICS OPERATION ....................................................................................... 20

4.1 ESTABLISH VEHICLE COMMUNICATION AND SELECTION .................................................. 20

4.2 DIAGNOSTICS SCREEN LAYOUT ................................................................................... 30

4.3 AUTO SCAN ............................................................................................................... 38

4.4 READ AND ERASE CODES ........................................................................................... 42

4.5 LIVE DATA ................................................................................................................. 43

4.6 ACTIVE TEST ............................................................................................................. 49

4.7 ECU INFORMATION .................................................................................................... 50

4.8 SPECIAL FUNCTIONS .................................................................................................. 51

4.9 PROGRAMMING AND CODING ....................................................................................... 52

4.10 GENERIC OBD II OPERATIONS .................................................................................. 56

4.11 DIAGNOSTIC REPORT ............................................................................................... 60

4.12 EXIT DIAGNOSTICS ................................................................................................... 64

5 REPAIR ASSIST ........................................................................................................... 65

5.1 ACCESS THE SYSTEM ................................................................................................. 65

5.2 CODE RESULTS DROPDOWN MENU ............................................................................. 67

5.3 REPAIR CASE SCREEN LAYOUT ................................................................................... 67

5.4 TECHNICAL SERVICE BULLETIN (OEM INFORMATION) .................................................... 69

5.5 FREQUENCY OF OCCURRENCE .................................................................................... 69

5.6 TROUBLESHOOTING.................................................................................................... 70

5.7 REAL FIXES ............................................................................................................... 71

5.8 RELEVANT REPAIR INFORMATION ................................................................................. 72

5.9 RELEVANT CASES ...................................................................................................... 73

6 SERVICE OPERATION ................................................................................................ 74

6.1 OIL RESET SERVICE ................................................................................................... 74

6.2 ELECTRIC PARKING BRAKE (EPB) SERVICE ................................................................. 75

6.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE .............................................. 75

6.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ........................................................ 76

6.5 DIESEL PARTICLE FILTER (DPF) SERVICE .................................................................... 76

6.6 IMMOBILIZER (IMMO) SERVICE ................................................................................... 77

6.7 STEERING ANGLE SENSOR (SAS) SERVICE .................................................................. 78

7 REMOTE PROGRAMMING OPERATION .................................................................... 79

7.1 GENERAL INTRODUCTION ............................................................................................ 79

7.2 GETTING STARTED ..................................................................................................... 80

7.3 OPERATION ............................................................................................................... 81

8 MAXIFIX ....................................................................................................................... 88

8.1 GETTING STARTED ..................................................................................................... 88

8.2 NAVIGATION .............................................................................................................. 88

8.3 OPERATIONS ............................................................................................................. 90

9 MEASUREMENT OPERATION .................................................................................. 103

9.1 OSCILLOSCOPE OPERATION ...................................................................................... 103

9.2 MULTIMETER OPERATION ......................................................................................... 166

9.3 SIGNAL GENERATOR OPERATION .............................................................................. 190

9.4 OBD COMMUNICATION LINE INSPECTION OPERATION .................................................. 218

10 DATA MANAGER OPERATION ................................................................................. 246

10.1 VEHICLE HISTORY .................................................................................................. 247

10.2 WORKSHOP INFORMATION ...................................................................................... 249

10.3 CUSTOMER MANAGER ............................................................................................ 250

10.4 IMAGE ................................................................................................................... 251

10.5 PDF FILES ............................................................................................................ 252

10.6 REVIEW DATA ........................................................................................................ 252

10.7 APPS UNINSTALL ................................................................................................... 253

10.8 DATA LOGGING ...................................................................................................... 254

11 SETTINGS .................................................................................................................. 255

11.1 OPERATIONS ......................................................................................................... 255

12 UPDATE ..................................................................................................................... 260

13 VCMI MANAGER ........................................................................................................ 262

13.1 WI-FI CONNECTION ................................................................................................ 263

13.2 BT PAIRING ........................................................................................................... 264

13.3 UPDATE ................................................................................................................ 266

14 ADAS .......................................................................................................................... 267

15 SUPPORT OPERATION ............................................................................................ 268

15.1 PRODUCT REGISTRATION ....................................................................................... 268

15.2 SUPPORT SCREEN LAYOUT ..................................................................................... 269

15.3 MY ACCOUNT ........................................................................................................ 269

15.4 USER COMPLAINT .................................................................................................. 270

15.5 DATA LOGGING ...................................................................................................... 271

15.6 TRAINING CHANNELS .............................................................................................. 272

15.7 FAQ DATABASE .................................................................................................... 272

16 REMOTE DESK OPERATION .................................................................................... 273

16.1 OPERATIONS ......................................................................................................... 273

17 QUICK LINK OPERATION ......................................................................................... 275

18 MAXIVIEWER OPERATION ....................................................................................... 276

19 MAXIVIDEO OPERATION .......................................................................................... 278

19.1 ADDITIONAL ACCESSORIES ..................................................................................... 279

19.2 OPERATIONS ......................................................................................................... 282

20 MAXIMALL OPERATION ............................................................................................ 285

20.1 OPERATIONS ......................................................................................................... 285

21 MAINTENANCE AND SERVICE ................................................................................ 291

21.1 MAINTENANCE INSTRUCTIONS ................................................................................. 291

21.2 TROUBLESHOOTING CHECKLIST ............................................................................... 291

21.3 ABOUT BATTERY USAGE ......................................................................................... 292

21.4 SERVICE PROCEDURES .......................................................................................... 293

22 COMPLIANCE INFORMATION .................................................................................. 296

23 WARRANTY ............................................................................................................... 298

23.1 12-MONTH LIMITED WARRANTY .............................................................................. 298

1 Using This Manual

This manual contains device usage instructions.

Some illustrations shown in this manual may contain modules and optional equipment that are not included in your system.

1.1 Conventions

The following conventions are used.

1.1.1 Bold Text

Bold text is used to highlight selectable items such as buttons and menu options.

Example:

 Tap OK.

1.1.2 Notes and Important Messages

Notes

A NOTE provides helpful information such as additional explanations, tips, and comments.

Example:

NOTE

New batteries reach full capacity after approximately 3 to 5 charging and discharging cycles.

Important

IMPORTANT indicates a situation which, if not avoided, may result in damage to the tablet or vehicle.

Example:

IMPORTANT

Keep the cable away from heat, oil, sharp edges and moving parts. Replace damaged cables immediately.

1.1.3 Hyperlink

Hyperlinks or links that take you to other related articles, procedures, and illustrations are available in electronic documents. Blue italic text indicates a selectable hyperlink and blue underlined text indicates a website link or an email address link.

1.1.4 Illustrations

Illustrations used in this manual are samples, and the actual testing screen may vary for each vehicle being tested. Observe the menu titles and on-screen instructions to make correct option selection.

1.1.5 Procedures

An arrow icon indicates a procedure.

Example:

 To use the camera:

1. Tap the Camera button. The camera screen opens.

2. Focus the image to be captured in the view finder.

3. Tap the inner blue circle. The view finder now shows the captured picture and auto-saves the taken photo.

4. Tap the thumbnail image on the top right corner of the screen to view the stored image.

5. Tap the Back or Home button to exit the camera application.

2 General Introduction

The MaxiSys Ultra provides full functions and on-line repair information needed when diagnosing vehicles, identifying faults and researching repairs. It features a powerful octa-core processor and 12.9 inch TFT-LCD capacitive touch screen for swift diagnosis and optimum viewing. As an intelligent diagnostic and information system, MaxiSys Ultra not only displays the relevant repairs gathered from experienced industry experts, but provides step-by-step guidance to ensure the repair is done correctly and efficiently.

There are three main components to the MaxiSys system:

 MaxiSys Display Tablet – the central processor and monitor for the system.

 MaxiFlash VCMI - Vehicle Communication and Measurement Interface

This manual describes the construction and operation of these devices and how they work together to deliver diagnostic solutions.

2.1 MaxiSys Display Tablet

2.1.1 Functional Description

Figure 2-1 MaxiSys Tablet Front View

1. 12.9” TFT-LCD Capacitive Touch Screen

2. Ambient Light Sensor – detects ambient brightness.

3. Power LED - refer to Table 2-1 Power LED Description for details.

4. Front Camera

5. Built-in Microphone

LED

Color

Description

Power

Green

 Lights green when the Display Tablet is charging and

the battery level is above 90%.

 Lights green when the Display Tablet is powered on

and the battery level is above 15%

Yellow

Lights yellow when the Display Tablet is charging and the battery level is below 90%.

Red

Lights red when the Display Tablet is powered on and the battery level is below 15%

Table 2-1 Power LED Description

Figure 2-2 MaxiSys Tablet Back View

6. Docking Station Port

7. Collapsible Stand – extends from the back to allow hands-free viewing of the tablet

8. Speaker

9. Rear Camera

10. Camera Flash

11. Mini USB Port - cannot be used with the USB Port simultaneously

Figure 2-3 MaxiSys Tablet Top Side

12. USB Port

13. USB Port

14. Mini SD Card Slot

15. HDMI (High-Definition Multimedia Interface) Port

16. Head Phone Jack

17. DC Power Supply Input Port

18. Lock/Power Button – long press to turn on and off the Display Tablet, or short press to lock the screen.

Figure 2-4 Docking Station

1. DC Power Port – connects to the AC/DC adapter for power supply

2. Charging Dock – holds the MaxiSys tablet while providing optimum visibility and

convenient charging

3. Status Indicator Light

The Indicator Light displays differently in response to the tablet status described below:

A. Green light – battery power of the tablet is sufficient (≥90%);

B. Yellow light – battery level is above 14% but below 90%;

C. Red light – battery level is below 14%;

NOTE

Please make sure no small metal or other conductive parts are around the Charging Dock to avoid short circuit damage to the device.

2.1.2 Power Sources

The tablet can receive power from any of the following sources:

 Internal Battery Pack

 AC/DC Power Supply

Item

Description

Operating System

Android 7.0

Processor

Samsung Exynos8895V 8-core Processor (2.3GHz Quad-core Mongoose + 1.7GHz Quad-core A53)

Memory

4GB RAM & 256GB On-board Memory

Display

12.9 inch TFT-LCD with 2732 x 2048 resolution & capacitive touch screen

Connectivity

 WiFix2 (802.11 a/b/g/n/ac 2x2 MIMO)  BT v.2.1 + EDR  GPS  USB 2.0 (TWO USB HOST Type A, ONE USB

mini device)

 SD Card (Support up to 64GB)

 HDMI 2.0

Camera

 Rear: 16 Megapixel, Autofocus with Flashlight

 Front: 5.0 Megapixel

 Vehicle Power

IMPORTANT

Please charge the battery with the ambient temperature between 0°C and 45°C. If charge the battery when the temperature is out of range, the battery may catch on fire.

Internal Battery Pack

The tablet can be powered with the internal rechargeable battery, which if fully charged can provide sufficient power for about 8 hours of continuous operation.

AC/DC Power Supply – using power adapter or docking station

The tablet can be powered from a wall socket using the AC/DC power adapter or the docking station. The AC/DC power supply also charges the internal battery pack.

Vehicle Power

The tablet can be powered from the cigarette lighter or other suitable power port on the test vehicle through a direct cable connection. The vehicle power cable connects to the DC power supply port on the top side of the display unit.

2.1.3 Technical Specifications

Table 2-2 Tablet Specifications

Item

Description

Sensors

Gravity Accelerometer, Ambient Light Sensor (ALS)

Audio

Input / Output

 Microphone

 Dual Speakers

 3-Band 3.5 mm stereo/standard headset jack

Power and Battery

 18000mAH 3.8 V lithium-polymer battery

 Charging via 12 V AC/DC power supply with

the temperature between 0°C and 45°C

Input Voltage

12V/3A Adapter

Operating Temp.

0 to 50°C (32 to 122°F)

Storage Temp.

-20 to 60°C (-4 to 140°F)

Dimensions (WxHxD)

366.5 mm (14.43”) x 280.9 mm (11.06”) x 34 mm (1.34”)

Weight

2.18kg (4.81 lb.)

Protocols

DoIP, PLC J2497, ISO-15765, SAE-J1939, ISO-14229 UDS, SAE-J2411 Single Wire Can(GMLAN), ISO-11898-2, ISO-11898-3, SAE-J2819 (TP20), TP16, ISO-9141, ISO-14230, SAE-J2610 (Chysler SCI), UART Echo Byte, SAE-J2809 (Honda Diag-H), SAE-J2740 (GM ALDL), SAE-J1567 (CCD BUS), Ford UBP, Nissan DDL UART with Clock, BMW DS2, BMW DS1, SAE J2819 (VAG KW81), KW82, SAE J1708, SAE-J1850 PWM (Ford SCP), SAE-J1850 VPW (GM Class2)

Item

Description

Input Voltage

DC/12V/3A

Operating Temperature

-10°C to +55°C (ambient)

Storage Temperature

-40°C to +85°C (ambient)

Dimensions (L x W x H)

396 x 136 x 54 (mm)

Weight

0.98kg (2.1605lb.)

Table 2-3 Docking Station Specifications

2.2 MaxiFlash VCMI – Vehicle Communication and Measurement Interface

2.2.1 Functional Description

Figure 2-5 VCMI Top View

1. Multimeter Jacks

2. USB Port

3. Hook

4. DC Power Supply Input Port

5. Power Button

Figure 2-6 VCMI Front View

6. Power LED – refer to Table 2-4 Power LED Description for details

7. Battery LED - refer to Table 2-5 Battery LED Description for details

8. Signal Generator LED - lights green when operating in the signal generator mode

9. Multimeter LED - lights green when operating in the multimeter mode

10. Oscilloscope LED - lights green when operating in the oscilloscope mode and flashes green when communicating

11. Vehicle LED - refer to Table 2-6 Vehicle LED Description for details

LED

Color

Description

Power

Yellow

Lights yellow automatically at power up when VCMI is

self-testing.

Green

Lights solid green when powered on.

Red

 Lights solid red when system failure occurs.  Flashes red when VCMI is upgrading.

LED

Color

Description

Battery

Green

 Flashes green when VCMI is charging.  Lights solid green when fully charged or the battery

level is above 75%.

Yellow

Lights yellow when the battery level is above 25% but

below 75%.

IMPORTANT

Do not disconnect the programming device while the vehicle LED status light is on! If the flash programming procedure is interrupted while the vehicle’s ECU is blank or only partially programmed, the module may be unrecoverable.

Figure 2-7 VCMI Bottom View

12. Ethernet Port

13. Vehicle Data Connector (DB26-Pin)

14. Input Channel A

15. Input Channel B

16. Input Channel C

17. Input Channel D

Table 2-4 Power LED Description

Table 2-5 Battery LED Description

LED

Color

Description

Red

 Lights red when the battery level is above 10% but

below 25%.

 Flashes red when the battery level is below 10%.

LED

Color

Description

Vehicle

Green

Lights solid green when connected via USB cable. Flashes green when communicating.

Blue

Lights solid blue when connected via BT. Flashes blue

when communicating.

Cyan

(Blue/Green)

Lights solid cyan when connected via Wi-Fi. Flashes

cyan (blue/green) when communicating.

Magenta

(Blue/Red)

Lights solid magenta when connected via Internet cable. Flashes magenta (blue/red) when communicating.

Communication Capability

Table 2-6 Vehicle LED Description

The Vehicle Communication and Measurement Interface supports BT, Wi-Fi and USB communications. It can transmit vehicle data to the tablet with or without a physical connection. In open areas, the working range of the transmitter through BT communication is up to 328 feet (100 m). The working range of 2.4G Wi-Fi communication is up to 328 feet (100 m) while 5G Wi-Fi is up to 164 feet (50 m). A signal lost due to moving out of range automatically restores itself when the tablet unit is brought closer to the VCMI unit.

Measurement Capability

The VCMI device is designed with the functions of multimeter, oscilloscope, signal generator and OBD communication line inspection. The parameters such as voltage, resistance, current, signal frequency, and voltage-time characteristic of the signal can be measured and the results are displayed on the Display Tablet.

Programming Capability

The VCMI device is a D-PDU, SAE J2534-1 & RP1210 compliant PassThru programming interface device. Using the updated OEM software, it is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new ECUs and fixing software-controlled drivability issues and emission issues.

Item

Description

Communications

 BT V2.1 + EDR

 USB 2.0

 Wi-Fi 2.4G/5G

 Ethernet

Wireless Frequency

2.4GHz/5GHz

Power and Battery

 3750 mAh lithium-polymer battery

 Charging via 12 V DC power supply

Operating Temp.

0°C to 50°C

Storage Temp.

-20°C to 60°C

Dimensions (L x W x H)

214 mm (8.43”) x 192 mm (7.56”) x 39 mm (1.54”)

Weight

g ( lb.)

2.2.2 Power Sources

The VCMI device can receive power from the following sources:

 Vehicle Power

 AC/DC Power Supply

 Built-in Battery Pack

Vehicle Power

The VCMI device operates on 12/24 Volt vehicle power, which it receives through the vehicle data connection port. The device powers on whenever it is connected to an OBD II/EOBD compliant data link connector (DLC). For non OBD II/EOBD compliant vehicles, the device can be powered from a cigarette lighter or other suitable power port on the test vehicle using the auxiliary power cable.

AC/DC Power Supply

The VCMI device can be powered from a wall socket using the AC/DC power adapter.

Built-in Battery Pack

The VCMI device can also be powered with its built-in 3750mAh battery pack.

2.2.3 Technical Specifications

Table 2-7 VCMI Specifications

NOTE

Benz-14

Chrysler-16

BMW-20

Nissan-14

Mitsubishi/Hyun

dai-12+16

Fiat-3

PSA-2

Mazda-17

VW/Audi-2+2

Benz-38

For additional information, please refer to the accompanied user manual for the VCMI device.

2.3 Accessories Kit

2.3.1 Main Cable

The VCMI device can be powered through the Main Cable when connected to an OBD II/EOBD compliant vehicle. The Main Cable connects the VCMI device to the vehicle’s data link connector (DLC), through which the VCMI device can transmit vehicle data to the tablet.

Figure 2-9 Main Cable – 1.5 m in length

2.3.2 OBD I Adapters

The OBD I adapters are for Non-OBD II vehicles. The adapter used depends on the type of vehicle being tested. The most common adapters are shown (Some adapters are optional, please contact your distributor for details).

Docking Station

Provides power to the tablet.

Standard 2.0 USB Cable

Connects the tablet to the VCMI unit.

AC/DC External Power Adapter

Connects the tablet to the external DC power port for power supply.

Cigarette Lighter

Provides power to the tablet or the VCMI device through connection to the vehicle’s cigarette lighter receptacle, as some non-OBD II vehicles cannot provide power via the DLC connection.

Clipper Cable

Provides power to the tablet or the VCMI device through connection to the vehicle’s battery.

Lighter Fuse x2

A safety device for the cigarette lighter.

2.3.3 Other Accessories

3 Getting Started

Make sure the tablet has sufficient power or is connected to the external power supply (see Power Sources on page 5).

3.1 Power Up

Long press the Lock/Power button on the top right side of the tablet to switch the unit on. The system boots up and displays the MaxiSys Job Menu.

Figure 3-1 Sample MaxiSys Job Menu

1. Application Buttons

2. Locator and Navigation Buttons

3. Status Icons

NOTE

The screen is locked by default upon startup. It is recommended to lock the screen when not in use to protect information in the system and conserve the power.

Almost all operations on the tablet are controlled through the touch screen. The touch screen navigation is menu driven, which allows you to quickly locate the test procedure, or data that you need, through a series of choices and questions. Detailed descriptions of the menu structures are found in the chapters for each application.

Name

Button

Description

Diagnostics

Accesses the unit’s diagnostics functions. See

Diagnostics on page 20.

Service

Accesses special functions menu. See Service on page 74.

Remote Programming

Accesses remote programming request menu. See Remote Programming on page 79.

MaxiFix

Provides the most compatible and abundant repair techniques and diagnostics database. See

MaxiFix on page 88.

Measurement

Measures the parameters such as voltage, resistance, current, and monitor signal activities. See Measurement on page 103.

Data Manager

Accesses the organization system for saved data files and to store workshop, consumer information and vehicle test history. See Data

Manager on page 246.

Settings

Accesses the system settings menu and general tablet menu. See Settings on page 255.

Update

Accesses system software update menu. See

Update on page 260.

VCMI Manager

Accesses VCMI connection menu. See VCMI

Manager on page 262.

ADAS

Accesses ADAS introduction menu. See ADAS on page 267.

Support

Synchronizes Autel’s online service base station with the MaxiSys tablet. See Support on page

268.

Remote Desk

Configures your unit to receive remote support using the TeamViewer application. See Remote

Desk on page 273.

3.1.1 Application Buttons

The table below briefly describes each of the applications in the MaxiSys system.

Table 3-1 Applications

Name

Button

Description

Quick Link

Provides associated website bookmarks to allow quick access to product update, service, support and other information. See Quick Link on page

275.

MaxiViewer

Provides a quick search for supported functions and/or vehicles. See MaxiViewer on page 276.

MaxiVideo

Configures the unit to operate as a video scope device by connecting to an Imager head cable for close vehicle inspections. See MaxiVideo on page 278.

MaxiMall

Repurchases the software that has expired. See

MaxiMall on page 285.

Name

Button

Description

Locator

Indicates the location of the screen. Swipe the screen left or right to view the previous or next screen.

Back

Returns to the previous screen.

Android Home

Returns to Android System’s Home screen.

Recent Apps

Displays a list of applications that are currently working. Tap an app icon to launch. Remove an app by swiping it to the right.

Browser

Launches the Chrome Internet browser.

Camera

Opens the camera with short press; takes and saves screenshot image with long press. The saved files are auto-stored in the Data Manager application for later reviews. See Data Manager on page 246.

3.1.2 Locator and Navigation Buttons

Operations of the Navigation buttons at the bottom of the screen are described in the table below:

Table 3-2 Locator and Navigation Buttons

Name

Button

Description

Display & Sound

Adjusts the brightness of the screen and the volume of the audio output.

MaxiSys Home

Returns to MaxiSys Job Menu.

VCMI

Opens the VCMI Manager application. A green icon at the bottom right corner indicates the VCMI device has communicated successfully, a red cross icon will display if connection fails. The battery status icon indicates how much power the VCMI device remains.

MaxiSys Shortcut

Returns to the Diagnostics screen.

Service

Returns to the Service screen.

 To use the camera:

1. Tap the Camera button. The camera screen opens.

2. Focus the image to be captured in the view finder.

3. Tap the inner blue circle. The view finder now shows the captured picture and

auto-saves the taken photo.

4. Tap the thumbnail image on the top right corner of the screen to view the

stored image.

5. Tap the Back or Home button to exit the camera application.

Refer to Android documentation for additional information.

3.1.3 System Status Icons

These are the standard status icons of the Android operating system. Your MaxiSys display tablet is a fully functional Android Pad. Refer to Android documentation for additional information.

3.2 Power Down

All vehicle communications must be terminated before shutting down the tablet. A warning message displays if a shutdown is attempted while the tablet is communicating with the vehicle. Forcing a shut down while the tablet is communicating may lead to ECM problems on some vehicles. Please exit the Diagnostics application before shutting off the tablet.

 To power down the MaxiSys tablet:

1. Long press the Lock/Power Button.

2. Tap Power off option.

3. Tap OK.

3.2.1 Reboot System

In case of system crash, long press the Lock/Power button and tap Restart to reboot the system.

3.3 Installing Computer Software

The MaxiSys Diagnostic Platform allows you to realize some of its functions on a computer to enhance capabilities and improve user experience. To realize these functions on a computer, you need to install certain software.

 To install the MaxiSys Printer driver program:

1. Download the Maxi PC Suite from www.autel.com > Support & Updates >

Firmware & Downloads > Update Client, and install to your windows-based computer.

2. Follow the pop-up instructions to install the Maxi PC Suit to your PC.

3. After the Maxi PC Suite installation, the printer driver program will be installed into

your PC automatically, which is call PC Link.

4. Click on Finish to complete the whole installation procedure.

3.3.1 Printing Operation

This section describes how to receive files from the MaxiSys Tablet and perform printing through the windows-based computer:

 To perform printing through the computer

1. Make sure the Display Tablet is connected to the computer network, either via

WiFi or LAN, before printing, See Printing Setting on page 256 for more information.

2. Run the PC Link on the computer to open up the printer interface.

3. Click Test Print to make sure the printer is working successfully.

4. Tap the Print button on the toolbar displayed in various applications of the

MaxiSys system. A temporary file will be created and sent to the computer for printing.

5. The MaxiSys Printer will print the received file automatically when the Auto Print

option is checked.

If you need to print the document later, click the Open PDF file and select the document, and double click the Print on the MaxiSys Printer interface to start the printing.

NOTE

Make sure the computer installed with the Printing Services program is connected to a printer.

4 Diagnostics

The Diagnostics application can access the electronic control module of various vehicle control systems, such as engine, transmission, antilock brake system (ABS), airbag system (SRS) and more.

4.1 Establish Vehicle Communication and Selection

4.1.1 Establish Vehicle Communication

The Diagnostics operations require connecting the MaxiSys Ultra Diagnostic Platform to the test vehicle through the VCMI device using the Main Cable and test adapters (for non-OBD II vehicles). To establish proper vehicle communication to the tablet, you need to perform the following steps:

1. Connect the VCMI device to the vehicle’s DLC for both communication and power source.

2. Connect the VCMI device to the tablet via BT pairing, Wi-Fi or USB connection.

3. When the above steps are completed, check the VCMI navigation button at the bottom bar on the screen, if a green BT, Wi-Fi or USB icon displays at the lower right corner, the MaxiSys Ultra Diagnostic Platform is ready to start vehicle diagnosis.

4.1.1.1 Vehicle Connection

The method used to connect the VCMI device to a vehicle’s DLC depends on the vehicle’s configuration as follows:

 A vehicle equipped with an On-board Diagnostics Two (OBD II) management

system supplies both communication and 12-volt power through a standardized J-1962 DLC.

 A vehicle not equipped with an OBD II management system supplies

communication through a DLC connection, and in some cases supplies 12-volt power through the cigarette lighter receptacle or a connection to the vehicle battery.

OBD II Vehicle Connection

This type of connection only requires the main cable without any additional adapter.

 To connect to an OBD II vehicle

1. Connect the main cable’s female adapter to the Vehicle Data Connector on the

VCMI device, and tighten the captive screws.

2. Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which is

generally located under the vehicle dash.

NOTE

The vehicle’s DLC is not always located under the dash; refer to the user manual of the test vehicle for additional connection information.

Non-OBD II Vehicle Connection

This type of connection requires both the main cable and a required OBD I adapter for the specific vehicle being serviced.

There are three possible conditions for Non-OBD II vehicle connection:

 DLC connection supplies both communication and power.

 DLC connection supplies communication and power is to be supplied via the

cigarette lighter connection.

 DLC connection supplies communication and power is to be supplied via

connection to the vehicle battery.

 To connect to a Non-OBD II Vehicle

1. Connect the main cable’s female adapter to the Vehicle Data Connector on the

VCMI device, and tighten the captive screws.

2. Locate the required OBD I adapter and connect its 9-pin jack to the main

cable’s male adapter.

3. Connect the attached OBD I adapter to the vehicle’s DLC.

NOTE

Some adapters may have more than one adapter or may have test leads instead o f an adapter. Whatever the case, make the proper connection to the vehicle’s DLC as required.

 To connect the cigarette lighter

1. Plug the DC power connector of the cigarette lighter into the DC power supply

input port on the device.

2. Connect the male connector of the cigarette lighter into the vehicle’s cigarette

lighter receptacle.

 To connect the clipper cable

1. Connect the tubular plug of the clipper cable to the male connector of the

cigarette lighter.

Figure 4-1 Connection between Cigarette Lighter and Clipper Cable

2. Plug the DC power connector of the cigarette lighter into the DC power supply

input port of the VCMI device.

3. Connect the clipper cable to the vehicle’s battery.

NOTE

After the VCMI device is successfully connected to the vehicle, the Power LED on the device illuminates, and a brief beep sound will be heard.

4.1.1.2 VCMI Connection

After the VCMI device is properly connected to the vehicle, the Power LED on the VCMI device illuminates solid green, and is ready to establish communication with the tablet.

Coming with the MaxiSys Ultra tool kit, the VCMI device supports 3 communication methods with the tablet: BT, Wi-Fi and USB.

Pairing Up via BT

In open areas, the working range for BT communication is about 328 feet (100 m); this means you can perform vehicle diagnosis freely around the workshop with greater convenience.

If you use more than one VCMI device to connect to the test vehicles when customers are many, you can perform vehicle diagnosis on various vehicles conveniently, by pairing the tablet separately to each of the VCMI devices connected to the different test vehicles, via BT, without the need to repeat the plugging and unplugging procedure, which is unavoidable through traditional wired connection, thus saves you more time and provides more efficiency.

 To pair up the tablet with the VCMI device via BT

1. If not already done, power up the tablet.

2. Select the VCMI Manager application from the MaxiSys Job Menu.

3. When the VCMI Manager application is opened, the device automatically

starts scanning for available VCMI devices around for BT pairing. The found devices are listed in the Setting section on the right side of the screen.

NOTE

If no VCMI device is found, this may indicate that the signal strength of the transmitter is too weak to be detected. In this case try to get closer to the device, or reposition the VCMI device, and remove all possible objects that may cause signal interference. When done, tap the Scan button at the top right corner to start searching again.

4. Depending on the VCMI type you use, the device name may display as Maxi

suffixed with a serial number. Select the required device for pairing.

5. When pairing is successfully done, the connection status displayed to the right

of the device name is shown as Connected.

6. Wait for a few seconds, and the VCMI button on the system Navigation bar at

the bottom of the screen shall display a green circle BT icon, indicating the tablet is connected to the VCMI device, and is ready to perform vehicle diagnosis.

Refer to BT Pairing on page 264 for additional information.

Wi-Fi Connection

The VCMI device supports both 2.4GHz and 5GHz Wi-Fi connection. Please choose

2.4GHz or 5GHz Wi-Fi connection according to specific situations. In open areas, the

working range of 2.4G Wi-Fi communication is up to 328 feet (100 m) while 5G Wi-Fi is up to 164 feet (50 m).

 To pair up the tablet with the VCMI device via Wi-Fi

1. If not already done, power up the tablet.

2. Select the VCMI Manager application from the MaxiSys Job Menu.

3. When the VCMI Manager application is opened, the device automatically

starts scanning for available VCMI devices around for Wi-Fi connection. The numbers of found VCMI devices are listed in the Setting section on the right side of the screen.

4. Depending on the VCMI type you use, the device name may display as Maxi

suffixed with a serial number. Select the required device for connection.

5. When pairing is successfully done, the connection status is shown as

Connected.

6. Wait for a few seconds, and the VCMI button on the system Navigation bar at

the bottom of the screen shall display a green circle Wi-Fi icon, indicating the tablet is connected to the VCMI device, and is ready to perform vehicle diagnosis.

Refer to Wi-Fi Connection on page 263 for additional information.

USB Cable Connection

The USB cable connection is a simple and quick way to establish communication between the tablet and the VCMI device. After properly connecting the USB cable from the tablet to the VCMI device, the VCMI navigation button at the bottom bar of the screen shows a green tick icon in a few seconds, and the USB LED on the VCMI device illuminates solid green light, indicating the connection between the devices is successful.

The MaxiSys diagnostic platform is now ready to perform vehicle diagnosis.

NOTE

Since the USB connection provides the most stable and fastest communication, it is highly recommended to apply this communication method when operating ECU programming or coding. When all the two communication methods are applied at the same time, the MaxiSys system will use the USB communication as the default priority.

4.1.1.3 No Communication Message

A. If the tablet is not connected to the VCMI device, an “Error” message displays. An

“Error” message indicates the tablet is not communicating with the VCMI device, and so cannot gain access to the vehicle control module. In this case, you need to do the following check-ups:

 Check if the VCMI device is powered on.

 In case of wireless connection, check if the network is configured correctly, or

if the right device has been paired.

 If during the diagnosis process, communication is suddenly interrupted due to

the loss of signal, check if there are any objects that causes signal interruption.

 Check if the VCMI device is properly positioned. It is recommended to put the

VCMI device with the front side up.

 Try standing closer to the VCMI device to obtain more stable signals, and

faster communication speed. In case of wired connection, check the cable connection between the tablet and the VCMI device.

 Check if the green LED on the VCMI device is illuminated for BT, Wi-Fi or

USB.

B. If the VCMI device is unable to establish a communication link, a prompt message

displays with check instructions. The following conditions are the possible causes for this massage to display:

 The VCMI device is unable to establish a communication link with the vehicle.

 You’ve selected a system for testing that the vehicle is not equipped with.

 There is a loose connection.

 There is a blown vehicle fuse.

 There is a wiring fault on the vehicle, or the data cable or adapter.

Name

Button

Description

Home

Returns to the MaxiSys Job Menu.

VID Scan

Tap this button to open a dropdown list; tap Auto Detect for auto VIN detection; tap Manual Input

to enter VIN code or license number manually.

 There is a circuit fault in the data cable or adapter.

 Incorrect vehicle identification was entered.

4.1.2 Getting Started

Prior to first use of the Diagnostics application, the VCMI device must be synchronized with the tablet to establish a communication link. See VCMI Manager on page 262.

4.1.2.1 Vehicle Menu Layout

When the VCMI device is properly connected to the vehicle, and paired to the tablet, the platform is ready to start vehicle diagnosis. Tap on the Diagnostics application button on the MaxiSys Job Menu, the Vehicle Menu appears on the screen.

Figure 4-2 Sample Vehicle Menu Screen

1. Top Toolbar Buttons

2. Manufacturer Buttons

Top toolbar Buttons

The operations of the Toolbar buttons at the top of the screen are listed and described in the table below:

Table 4-1 Top Toolbar Buttons

Name

Button

Description

Tap Scan VID to scan the license number / VIN code by camera.

All

Displays all the vehicle makes in the vehicle menu.

Favorites

Displays user’s favorite vehicle makes.

History

Displays the stored test vehicle history records. This option provides you direct access to the previously tested vehicle recorded during previous test sessions. See Vehicle History on page 247.

America

Displays the American vehicle menu.

Europe

Displays the European vehicle menu.

Asia

Displays the Asian vehicle menu.

China

Displays the Chinese vehicle menu.

Touching this button opens the virtual keyboard, allowing you to manually enter the specific vehicle make required.

Cancel

Touching this button exits the search screen, or cancels an operation.

Manufacturer Buttons

The Manufacturer buttons display the various vehicle logos and the brand names. Select the required manufacturer button after the VCMI device is properly connected to the test vehicle to start a diagnostic session.

4.1.3 Vehicle Identification

The MaxiSys diagnostic system supports five methods for Vehicle Identification.

1. Auto VIN Scan

2. Manual Input

3. Scan License / VIN

4. Manual Vehicle Selection

5. OBD Direct Entry

4.1.3.1 Auto VIN Scan

The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan function to identify CAN vehicles in just one touch, which allows the technician to quickly detect vehicles, scan all the diagnosable ECUs on every vehicle and run diagnostics on the selected system.

 To perform Auto VIN Scan

1. Tap the Diagnostics application button from the MaxiSys Job Menu. The

Vehicle Menu displays.

2. Tap the VID Scan button on the top toolbar.

3. Select Auto Detect. The tester starts VIN scanning on the vehicle’s ECU.

Once the test vehicle is successfully identified, the system will guide you to the Vehicle Diagnostics screen directly.

Figure 4-3 Sample Auto Detect Screen

In some cases when users have selected the vehicle brand instead of performing Auto VIN Scan in the first place, the system still provides an option for vehicle VIN scan.

Figure 4-4 Sample Vehicle Selection Screen

Select Automatic Selection and the system will proceed to acquire VIN information automatically or allow users to input the VIN manually.

4.1.3.2 Manual Input

For some vehicles that do not support the Auto VIN Scan function, the MaxiSys diagnostic system allows you to enter the vehicle VIN manually, or simply take a photo of the VIN sticker for quick vehicle identification.

 To perform Manual Input

1. Tap the Diagnostics application button from the MaxiSys Job Menu. The

Vehicle Menu displays.

2. Tap the VID Scan button on the top toolbar.

3. Select Manual Input.

4. Tap the input box and enter the correct VIN code or license numbers.

Figure 4-5 Sample Manual VIN Input

5. Tap OK. The vehicle will be identified in a few seconds, and once the matching

is successful, the system will guide you to the Vehicle Diagnostics screen directly.

6. Tap Cancel to exit Manual Input.

4.1.3.3 Scan License / VIN

Tap Scan License / VIN in the dropdown list (Figure 4-3), the camera will be opened. Then adjust the position of the device to align the license number or VIN Code with the scanning window on the screen, the license number or VIN code will be scanned and identified automatically, tap “OK”.

Figure 4-6 Sample Scan License / VIN Code 1

The vehicle information will be displayed on the tablet. If there are diagnostic records before, the historical record and the vehicle information will be displayed. If there is no related record, the vehicle number and model need to be inputted manually.

Figure 4-7 Sample Scan License / VIN Code 2

4.1.3.4 Manual Vehicle Selection

When the vehicle’s VIN is not automatically retrievable through the vehicle's ECU, or the specific VIN is unknown, you can choose to select the vehicle manually.

Step-by-step Vehicle Selection

This mode of vehicle selection is menu driven; you simply follow the screen prompts and make a series of choices. Each selection you make advances you to the next screen. A Back button at the lower right corner of the screen returns you to the previous screen. Exact procedures may vary somewhat by various vehicles being serviced.

4.1.3.5 Alternative Vehicle Identification

Occasionally, you may identify a test vehicle that the tester does not recognize; the database does not support, or has some unique characteristics that prevent it from communicating with the tester through the normal channels. In these instances, you are provided with the OBD direct entry, through which you can perform generic OBD II or EOBD tests. See Generic OBD II Operations on page 56 for additional information.

4.2 Diagnostics Screen Layout

This section describes how to navigate the Diagnostics interface and select test options.

Name

Button

Description

Home

Returns to the MaxiSys Job Menu.

Vehicle Swap

Exits the diagnostic session and returns to the vehicle menu screen to select another vehicle for testing.

4.2.1 Diagnostics Screen Layout

The Diagnostics screens typically includes six sections.

Figure 4-8 Sample Diagnostics Screen

1. Diagnostics Toolbar

2. Current Directory Path

3. Status Information Bar

4. Navigation Bar

5. Main Section

6. Functional Buttons

Diagnostics Toolbar

The Diagnostics Toolbar contains buttons that allow you to print or save the displayed data and perform other operations. The table below provides a brief description for the operations of the Diagnostics toolbar buttons:

Table 4-2 Diagnostics Toolbar Buttons

Name

Button

Description

Settings

Opens the setting screen. See Settings on page

Saves and prints a copy of the displayed data. See

Print on page 256.

Help

Provides instructions or tips for operations of various diagnostic functions.

Save

Taps it to open a submenu, on which there are 3 options available to save the displayed data.

 Tap Save This Page to take a screenshot

image

 Tap Save All Data to save a PDF file (mostly

used to save data that cover more than 1 page)

 Tap Start Saving to record a video clip (only

available for recording Live Data or special graph data)

All saved data are stored in the Data Manager application for later reviews. See Data Manager on page 246.

Data Logging

Records the communication data and ECU information of the test vehicle. The saved data can be reported and sent to the technical center via the Internet.

Go to the Support application to follow up the processing progress, see Data Logging on page

271.

Send

Taps it to submit the Data Logging report to the technical center via the Internet.

 To print data in Diagnostics

1. Tap the Diagnostics application button from the MaxiSys Job Menu. The

Print button on the diagnostic toolbar is available throughout the whole Diagnostics operations.

2. Tap Print and a drop-down menu appears.

a) Print This Page – prints a screenshot copy of the current screen.

b) Print All Data – prints a PDF copy of all displayed data.

3. A temporary file will be created and sent to the computer for printing.

4. When the file is transferred successfully, a confirmation message displays.

NOTE

Make sure the tablet is connected to the computer network, either via Wi-Fi or LAN, before printing. For more instructions on printing, see Print on page 256 for details.

 To submit Data Logging reports in Diagnostics

1. Tap the Diagnostics application button from the MaxiSys Job Menu. The

pen-shaped Data Logging button on the diagnostic toolbar is available throughout the whole Diagnostics operations.

2. Tap the Data Logging button to open a selection box. Select the abnormal

type(s) in the box. A blue tick indicates which option is selected. Tap OK to continue.

3. A submission form will display to let you fill in the report information.

4. Tap the Send button in the upper right corner of the screen to submit the

report form via the Internet, a confirmation message displays when sending is successful.

Status Information Bar

The Status Information Bar at the top of the Main Section displays the following items:

1. VCMI Icon – indicates the communication status between the tablet and the VCMI device.

2. Battery Icon – indicates the battery status of the vehicle.

Main Section

The Main Section varies depending on the stage of operations which shows vehicle identification selections, the main menu, test data, messages, instructions and other diagnostic information.

The introductions below are of the two tab pages in the Main Section.

A. Topology Tab Page

The Topology Tab Page displays a system distribution diagram of the vehicle control modules.

Figure 4-9 Sample Topology Tab Page

Tap the modules to perform further diagnosis and other test activities. A Function Menu screen (Figure 4-11) shall then display.

B. List Tab Page

Column 1 – displays the system numbers.

Column 2 – displays the scanned systems.

Column 3 – displays the diagnostic marks indicating different conditions of the test result.

 -!-: Indicates that the scanned system may not support the code reading

function, or there is a communication error between the tester and the control system.

 -?-: Indicates that the vehicle control system has been detected, but the

tester cannot accurately locate it.

 Fault | #: Indicates there is/are detected fault code(s) present; “#” indicates

the number of the detected faults.

 Pass | No Fault: Indicates the system has passed the scanning process

and no fault has been detected.

 Not Scanned: Indicates the system has not been scanned.  No Response: Indicates the system has not received a response.

Name

Description

Report

Displays the diagnostic data in the report form.

Quick Erase

Erases DTC records and other data from the ECM.

Fault Scan

Scans vehicle system modules.

Pause

Pauses the scanning process.

Enter System

Enters the ECU system.

ESC

Returns to the previous screen or exit Auto Scan.

Figure 4-10 Sample List Tab Page

Functional Buttons

The displayed Functional Buttons at the bottom of the screen vary by the stage of operations. They can be used to navigate, save or clear the diagnostic data, exit scanning as well as make other functional controls. The functions of these buttons will be introduced respectively in the following sections of the corresponding test operations.

The table below provides a brief description of the Functional Buttons’ operations in Auto Scan:

Table 4-3 Functional Buttons in Diagnostics Screen

Select one of the system modules from the Topology or List, and tap Enter System to enter the specific system functions

NOTE

With the diagnostic toolbar hovering at the top of the screen throughout the whole diagnostic procedures, you can perform various operations on the diagnostic information at any time, such as printing and saving the displayed data, obtaining help information, or performing data logging.

Figure 4-11 Sample Function Menu Screen

The options vary slightly for different vehicles. The function menu may include:

 ECU Information – provides the retrieved ECU information in detail. Selecting

opens an information screen.

 Read Codes – displays detailed information of DTC records retrieved from the

vehicle control module.

 Erase Codes – erases DTC records and other data from the ECM.

 Live Data – retrieves and displays live data and parameters from the vehicle’s

ECU.

 Active Test – provides specific subsystem and component tests. This selection

may appear as Actuators, Actuator Test, or Function Tests and the tests options vary depending on the manufacturer and model.

 Control Unit - This option allows you to manually locate a required control system

for testing through a series of choices. Simply follow the menu driven procedure, and make proper selection each time; the program will guide you to the diagnostic function menu after you complete the choices.

Figure 4-12 Sample Control Unit Screen

 Special Functions – provides component adaptation or variant coding functions

for custom configurations, and allows you to reprogram adaptive values for certain components after making repairs. Depending on the test vehicle, this section may appear as Idle Learn, CKP Variation Learn, Engine Oil Life Reset, Fuel Trim Reset or something similar.

Screen Messages

Screen messages appear when additional input is needed before proceeding. There are mainly three types of on-screen messages as to their purposes: Confirmation, Warning, and Error.

 Confirmation Messages

This type of messages usually displays as an “Information” screen, which appears when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue.

When a user-response is not required to continue, the message displays briefly before automatically disappearing.

 Warning Messages

This type of messages appears when completing the selected action may result in an irreversible change or loss of data. A typical example is the “Erase Codes” message.

 Error Messages

Error messages appear when a systemic or procedural error has occurred. Possible errors include cable disconnection and communication interruption due to certain reasons.

4.2.2 Making Selections

The Diagnostics application is a menu-driven program that presents a series of choices one at a time. As you select from a menu, the next menu in the series displays. Each selection narrows the focus and leads to the desired test. Use your fingertip or the stylus pen to make menu selections.

4.3 Auto Scan

The Auto Scan function performs a comprehensive scanning over all the systems on the vehicle’s ECU in order to locate fault systems and retrieve DTCs. Tap Fault Scan to start. A system which has passed scanning with no fault is shown in green font; whereas a system that proves to be faulty in the scan is shown in orange.

 To perform Auto Scan function

1. Tap the Diagnostics application button in the MaxiSys Job Menu. Choose the corresponding vehicle information and enter the vehicle diagnostic page.

Figure 4-13 Sample Vehicle Selection Screen

2. The Topology tab page appears in the main section. Tap Fault Scan from the bottom functional buttons to scan the vehicle system modules.

Figure 4-14 Sample Auto Scan Screen 1

3. A system which has passed scanning with no fault is shown in green; whereas a system that proves to be faulty in the scan is shown in orange.

Figure 4-15 Sample Auto Scan Screen 2

4.3.1 Test Plan

The Test Plan function intelligently calculates the priority of vehicle DTCs and guides users to solve the problems step by step. This function is currently available for some vehicles and more vehicles will be supported after subsequent updates.

 To perform Test Plan function

1. Tap Test Plan from the bottom functional buttons, or tap Test Plan in the

navigation bar to the left of the screen, then select Test Plan in the main section.

Figure 4-16 Sample Test Plan Screen 1

2. A test plan appears showing recommended priority for each item. Items with higher priority should be tested first.

Figure 4-17 Sample Test Plan Screen 2

4. Tap the button to test relative functions. Tap the button to see the

system information in detail and tap again to fold it.

Figure 4 18 Sample Test Plan Screen 3

5. Press OK to continue.

Figure 4 19 Sample Test Plan Screen 4

6. Follow the instructions on the tablet to continue until the function is executed.

4.4 Read and Erase Codes

4.4.1 Read Codes

This function retrieves and displays the DTCs from the vehicle’s control system. The Read Codes screen varies for each vehicle being tested. For some vehicles, freeze frame data can also be retrieved for viewing. The sample Read Codes screen displays as below:

Figure 4-20 Sample Read Codes Screen

1. Diagnostics Toolbar – see Table 4-2 Diagnostics Toolbar Buttons on page 31 for details.

2. Current Directory Path

3. Status Information Bar

4. Navigation Bar

5. Main Section

 Column 1 – displays the retrieved codes from the vehicle.

 Column 2 – indicates the status of the retrieved codes.

 Column 3 – detailed descriptions for the retrieved codes.

6. Functional Buttons

 DTC guide – tap to check related repair cases and help information.

 Freeze Frame – only available when freeze frame data is available for viewing;

Selecting displays a data screen, which looks very similar to the Read Codes interface, therefore same operation method may be applied.

 Search – tap it to search the selected DTC related information on the Internet.

 Erase codes - after reading the retrieved codes from the vehicle and certain

repairs have been carried out, you can erase the codes from the vehicle using this function.

 Read codes - retrieves and displays the DTCs from the vehicle’s control

system. The Read Codes screen varies for each vehicle being tested.

 ESC – tap it to return to the previous screen or exit the function.

4.1.2 Erase Codes

After reading the retrieved codes from the vehicle and certain repairs have been carried out, you can erase the codes from the vehicle using this function. Before performing this function, make sure the vehicle’s ignition key is in the ON (RUN) position with the engine off.

 To erase codes

1. Tap Erase Codes in the Function Menu.

2. A warning message displays to inform you of data loss when this function is applied.

a) Tap Yes to continue. A confirming screen displays when the operation is

successfully done.

b) Tap No to exit.

3. Tap ESC on the confirming screen to exit Erase Codes.

4. Check the Read Codes function again to ensure the operation is successful.

4.5 Live Data

When this function is selected, the screen displays the data list for the selected module. The data available for any control module varies from one vehicle to another. The parameters display in the order that they are transmitted by the ECM, so expect variation among vehicles.

Gesture scrolling allows you to quickly move through the data list. Touch the screen and drag your finger up or down to reposition the parameters being displayed if the data occupies more than one screen. The figure below displays a typical Live Data screen:

Figure 4-21 Sample Live Data Screen

1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 31 for detailed descriptions of the operations for each button.

2. Current Directory Path

3. Status Information Bar

4. Navigation Bar

5. Main Section

 Name Column – this column displays the parameter names.

a) Check Box – tap the check box to the left of a parameter name to select

the item. Tap the check box again to deselect it.

b) Drop-down Button – tap the drop-down button on the right side of the

parameter name to open a submenu, which provides optional modes in which to display the data.

 Value Column – displays the values of the parameter items.

 Unit Column – displays the unit for the parameter values.

 To change the Unit mode, tap the Setting button in the top toolbar and

select a required mode. See Unit on page 255.

Display Mode

There are four types of display modes available for data viewing, allowing you to view various types of parameters in the most suitable way for better data check-ups.

Tap the drop-down button on the right side of the parameter name to open a submenu. There are 4 buttons to configure the data display mode, plus one Help button on the right, active when additional information is available for your reference.

Each parameter item displays the selected mode independently.

 Analog Gauge Mode – displays the parameters in gauge charts.

 Text Mode – the default mode that displays the parameters in texts lists.

NOTE

Status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT can only be displayed in Text Mode. Whereas value parameters, such as a sensor reading, can be displayed in both text mode and graph modes.

 Waveform Graph Mode – displays the parameters in waveform graphs.

In this mode, three control buttons will appear on the right side of the parameter item, allowing you to manipulate the display status.

 Text Button – resumes Text Display Mode.

 Scale Button – changes the scale values, which are displayed below the

waveform graph. There are four scales available: x1, x2, x4 and x8.

 Zoom-in Button – taps once to display the selected data graph in full screen.

 Digital Gauge Mode – displays the parameters in form of a digital gauge graph.

 Full Screen Display – this option is only available in the waveform graph mode,

and mostly used in Graph Merge status for data comparison. There are three control buttons available on the top right side of the screen under this mode.

 Edit Button – tap to open an edit window, in which you can set the waveform

color and the line thickness displayed for the selected parameter item.

 Scale Button – tap to change the scale values below the waveform graph.

There are four scales available: x1, x2, x4 and x8.

 Zoom-out Button – tap to exit full screen display.

 To edit the waveform color and line thickness in a data graph

1. Select 1 to 3 parameter items to display in Waveform Graph mode.

2. Tap the Zoom-in Button on the right side to display the data graph in full

screen.

3. Tap the Edit Button, and an edit window appears.

4. Select a parameter item from the left column.

5. Select a desired sample color from the second column.

6. Select a desired sample line thickness from the right column.

7. Repeat step 4 to 6 to edit the waveform for each parameter item.

8. Tap Done to save the setting and exit, or tap Cancel to exit without saving.

6. Functional Buttons

The operations of all the available functional buttons on the Live Data screen are described below:

 Back – redirects you to the previous screen or exit the function.

 Record – starts recording the retrieved live data; the recorded data is then stored

as a video clip in the Data Manager application for future reviews. This function can be triggered automatically at preset threshold value or manually as you choose, and the triggering mode and record duration can be configured in the Setting mode of Live Data.

 Freeze – displays the retrieved data in freeze mode.

 Previous Frame – moves to the previous frame of frozen data.

 Next Frame – moves to the next frame of frozen data.

 Resume – this button displays when the Record or Freeze function is applied.

Tapping this button stops data recording, or exit freeze data mode, and resumes normal data display mode.

 Flag – this button displays when the Record function is applied. Tapping this button

sets flags for the recorded data at points wherever you choose, when playing back the recorded video clip later in Data Manager, the preset flag will enable a popup to allow notes to be input.

 Clear Data – tap this button to clear all previously retrieved parameter values at a

cutting point whenever you choose.

 To Top – moves a selected data item to the top of the list.

 Graph Merge – tap this button to merge selected data graphs (for Waveform

Graph Mode only). This function is very useful when comparing different parameters.

NOTE

This mode supports Graph Merge for 2 to 3 parameter items only, select 2 or 3 items each time when making graph merge.

 To cancel Graph Merge mode, tap the drop-down button on the right side of the

parameter name, and select a data display mode.

 Show Selected/Show All – tap this button to exchange between the two

options; one displays the selected parameter items, the other displays all the available items.

 Setting – tap this button to open a setting screen, which allows you to set the

trigger mode, recording duration, and various threshold values for data recording, and make other controls.

Figure 4-22 Sample Setting Mode in Live Data

There are four navigation buttons at the top of the Setting mode screen.

 Selected Button – displays the configuration screen where you can set

the threshold values, an upper limit and a lower limit, for triggering the buzzer alarm. This function is only applied to the Waveform Graph display mode.

a) MIN – tap this button to open a virtual keyboard to enter the required

lower limit value.

b) MAX – tap this button to open a virtual keyboard to enter the required

upper limit value.

c) Buzzer Alarm – switches the alarm on and off. The alarm function

makes a beep sound as a reminder whenever the data reading reaches the preset minimum or maximum point.

 To set threshold limits for the parameter values

1. Tap the Setting button at the bottom of the Live Data screen.

2. Tap the Selected navigation button.

3. Select a parameter item from the left column, or enter the item name in the Search bar.

4. Tap the MIN button on the right side, and enter the required minimum value.

5. Tap the MAX button on the right side, and enter the required maximum value.

6. Tap the ON/OFF button on the right side of the Buzzer Alarm button to turn it on or off.

7. Tap Done to save the setting and return to the Live Data screen; or tap Cancel to exit without saving.

When the limits are successfully set, two horizontal lines appear on each of the data graphs (when Waveform Graph Mode is applied) to indicate the alarming point. The limit lines are shown in different colors for distinction from the parameter waveforms.

 Record – displays the configuration screen for Record Setting, where you

can set the trigger type, duration and trigger point for the data recording function.

a) Trigger Type – sets the trigger mode for data recording, mainly of two

kinds: Manual and Auto. There are four options available:

1) Manual – allows you to manually start and stop data recording.

2) DTC – auto triggers data recording when any DTC is detected.

3) DTC Check Mode – auto triggers data recording when certain

pre-selected DTC types are detected.

4) Parameter – auto triggers data recording when any parameter

value reaches the preset threshold.

b) Duration – sets the recording time (for Auto trigger mode only).

c) Trigger Point – reserves a relative percentage of a record length

before the data recording start point for reference (for Auto trigger mode only).

 To perform setting for live data record

1. Tap the Setting functional button at the bottom of the Live Data screen.

2. Tap the Record navigation button.

3. Tap the button to the right of the Trigger Type bar and select the required trigger mode.

4. Tap the button to the right of the Duration bar and select a length of time.

5. Tap the button to the right of the Trigger Point bar and select a relative percentage of a record length to be reserved before the data recording start point.

6. Tap Done to save the setting and return to the Live Data screen; or tap Cancel to exit without saving.

 Done – confirms and saves the setting, and redirects you to the Live Data

screen.

 Cancel – cancels the setting operation, and redirects you to the Live Data

screen.

4.6 Active Test

The Active Test function is used to access vehicle-specific subsystem and component tests. Only available test vehicles, which vary by manufacturer, year, and model, are displayed in the menu.

During an active test, the tester outputs commands to the ECU in order to drive the actuators. This test determines the integrity of the system or parts by reading ECU data, or by monitoring the operation of the actuators, such as switching a solenoid, relay, or switch, between two operating states.

Selecting Active Test opens a menu of test options that varies by make and model. Selecting a menu option activates the test. Follow all screen instructions while performing tests. How and what information is presented on the screen vary according to the type of test being performed. Some toggle and variable control tests display Active Test Controls at the top of the screen with data stream information below, or vice versa.

Figure 4-23 Sample Active Test Screen

The functional buttons in the lower right corner of the Active Test screen manipulate the test signals. The operational instructions are displayed in the main section of the test screen. Simply follow the on-screen instructions and make appropriate selections to complete the tests. Each time an operation is successfully executed, message such as “Command Finished”, or “Activation Successful” displays.

Tap the ESC functional button to exit the test when finished.

4.7 ECU Information

This function retrieves and displays the specific information for the tested control unit, including unit type, version numbers and other specifications. The sample ECU Information screen displays as below:

Figure 4-24 Sample ECU Information Screen

1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 31 for detailed descriptions of the operations for each button.

2. Current Directory Path

3. Status Information Bar

4. Navigation Bar

5. Main Section – the left column displays the item names; the right column displays the specifications or descriptions.

6. Functional Button – in this case, only a Back (or ESC) button is available; tap it to exit after viewing.

4.8 Special Functions

These functions perform various component adaptations, allowing you to recalibrate or configure certain components after making repairs or replacement.

The sample of the Special Function screen displays as below:

Figure 4-25 Sample Special Function Screen 1

Select one specific function, the screen displays as below:

Figure 4-26 Sample Special Function Screen 2

List Tab Page:

 Column 1 – displays the description of the function being performed or live data

corresponding to the special function

 Column 2 – displays the execution status or value of the live data corresponding

to the special function, such as Completed, or Activated, etc.

 Column 3 – displays the measurement units of the live data.

Tap the Learn button to perform the selected function and tap the ESC button to exit the function.

4.9 Programming and Coding

Since the introduction of OBD II and leading up to modern Hybrids and EVs, hardware and software technologies in cars have been advancing at an exponential rate. In-car software is becoming one of the leading needs for service, and updating software may be the only way to fix the following issues:

 Drivability

 Fuel Efficiency

 Power Loss

 Fault Codes

 Durability of Mechanical Parts

The Programming and Coding function is used to re-flash the vehicle control modules, which allows you to update the computer software of the vehicle to the latest version,

as well as to reprogram adaptive data for certain components after making repairs or replacements.

NOTE

The programming function applies only when the vehicle is connected with a VCMI or J2534 programming device, which serves as a PassThru interface to establish communication with and transfer data to the vehicle’s ECU.

Available programming or coding operations vary by test vehicle. Only the available operations display in the tablet menu.

There are two general types of programming operations:

A. Coding – also known as Teach-in Program, or Component Adaptation, is used to

reprogram adaptive data for vehicle control modules after repairs or replacements of vehicle parts.

B. Reprogramming Operations – downloads the latest version of software from the

online server database through Internet access (this procedure is done automatically when the tablet is connected to the Internet, so there is no need to check for software updates yourself), and reprograms the newest version into the vehicle’s ECU.

NOTE

Ensure that the tablet is connected to a stable internet access before applying the ECU programming function, so that the tablet is able to obtain access to the manufacturer’s server for update service.

Selecting the Programming or Coding function opens a menu of operation options that varies by make and model. Selecting a menu option either shows a programming interface or opens another menu of additional choices. Follow all screen instructions while performing the programming or coding operations. How and what information is presented on the screen vary according to the type of operation being performed.

4.9.1 Coding

Figure 4-27 Sample Coding Screen

The main section of the Coding screen displays a list of vehicle components and the coding information that mainly consists of two parts:

1. All available systems for coding are displayed on the left side, and the coding data

or value on the right side.

2. The bottom line of the main section displays the functional buttons, which allows

you to manipulate the operation.

Check the vehicle condition and the coding information carefully, use the functional button to edit Codes for the corresponding components, tap Send when you finish editing all the items. When the operation is done, an execution status message such as Completed, Finished or Successful, may display.

Tap the ESC button to exit the function.

4.9.2 Reprogramming Operation

Before reprogramming begins:

 It is mandatory that Ultra tablet is connected to stable WiFi network.

 Tablet must be connected to VCMI by USB.

 Tablet battery must be fully charged during module programming. Connect tablet to

charger if needed.

 Attach battery maintainer to vehicle battery to ensure steady 13-15 voltage is

maintained.

 If reprogramming a used module, it needs to be unlocked.

 Do not quit the application during a module reprogramming process or will fail.

Typical reprogramming operations require you to input and validate VIN number first. Tap the input box and enter the correct number, and the programming interface then displays.

Figure 4-28 Sample Reprogramming Operation Screen

The main section of the reprogramming interface offers information of the hardware, the current software version and the newest software versions to be programmed into the control units.

A series of on-screen operational instructions will display to guide you through the programming procedure.

Carefully read the on-screen information and follow the instruction to execute the programming procedure.

4.9.3 Re-flash Errors

IMPORATANT

When reprogramming onboard, always make sure the vehicle battery is fully charged and in good working condition. During reprogramming, the operation may fail if voltage falls below the proper operation voltage. Sometimes a failed operation can be recovered, but the failed reprogramming can also ruin the control module. We recommend connecting an external battery maintainer to the vehicle to ensure steady 12-15 voltage is maintained and a successful operation.

Occasionally a flash update procedure may not complete properly. Common causes of flash errors include poor cable connections between the tablet, VCMI, and vehicle, the vehicle ignition being switched off before the flash procedure is complete, or low vehicle battery voltage.

If the process crashes, recheck all the cable connections to assure good communications and initialize the flash procedure. The programming procedure will automatically repeat if the previous operation does not succeed.

4.10 Generic OBD II Operations

A fast-access option for OBD II/EOBD vehicle diagnosis is available on the Vehicle Menu screen. This option presents a quick way to check for DTCs, isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform other emissions-related services. The OBD direct access option is also used for testing OBD II/EOBD compliant vehicles that are not included in the Diagnostics database. Functions of the diagnostics toolbar buttons at the top of the screen are the same as those available for specific vehicle diagnostics. See Table 4-2 Diagnostics Toolbar Buttons on page 31 for details.

General Procedure

 To access the OBD II/EOBD diagnostics functions

1. Tap the Diagnostics application button in the MaxiSys Job Menu. The Vehicle

Menu displays.

2. Tap the EOBD button. There are two options to establish communication with

the vehicle.

 Auto Scan – select it to establish communication using each protocol in

order to determine which one the vehicle is broadcasting on.

 Protocol – select it to open a submenu of various protocols. A

communication protocol is a standardized way of data communication between an ECM and a diagnostic tool. Global OBD may use several different communication protocols.

3. Select a specific protocol if the Protocol option is selected. Wait for the OBD II

Diagnostic Menu to appear.

Figure 4-29 Sample OBD II Diagnostic Menu

4. Select a function option to continue.

 DTC & FFD

 I/M Readiness

 Live Data

 O2 Sensor Monitor

 On-Board Monitor

 Component Test

 Vehicle Information

 Vehicle Status

NOTE

Some functions are supported only on certain vehicles.

Function Descriptions

This section describes the various functions of each diagnostic option:

DTC & FFD

When this function is selected, the screen displays a list of Stored Codes and Pending Codes. When the Freeze Frame data of certain DTCs are available for viewing, a snowflake button will display on the right side of the DTC item. The Erase Codes function can be applied by tapping the functional button at the bottom of the screen.

Figure 4-30 Sample DTC & FFD Screen

 Stored Codes

Stored codes are emission-related DTCs from the ECM of the vehicle. OBD II/EOBD Codes have a priority according to their emission severity, with higher-priority codes overwriting lower-priority ones. The priority of the code determines the illumination of the Malfunction Indicator Light (MIL) and the codes erase procedure. Manufacturers rank codes differently, so expect to see differences between vehicles.

 Pending Codes

These are codes whose storing conditions have been met during the last drive cycle, but need to be met on two or more consecutive drive cycles before the DTC stored. The purpose of this service is to assist the service technician after a vehicle repair when diagnostic information is cleared, by reporting test results after a single driving cycle.

a) If a test fails during the driving cycle, the DTC associated is reported. If the

pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically cleared from memory.

b) Test results reported by this service do not necessarily indicate a faulty

component or system. If test results indicate another failure after additional driving, a DTC is stored to indicate a faulty component or system, and the MIL is illuminated.

 Freeze Frame

In most cases the stored frame is the last DTC reported. Certain DTCs, those that have a greater impact on vehicle emission, have a higher priority. In these cases,

DTC of the highest priority is the one for which the freeze frame records are retained. Freeze frame data includes a “snapshot” of critical parameter values at the time the DTC is stored.

 Erase Codes

This option is used to clear all emission-related diagnostic data such as, DTCs, freeze frame data and specific manufacturer-enhanced data from the vehicle’s ECM, and resets the I/M Readiness Monitor Status for all vehicle monitors to Not Ready or Not Complete status.

A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data. Select Yes on the confirmation screen to continue, or No to exit.

I/M Readiness

This function is used to check the readiness of the monitoring system. It is an excellent function to use prior to having a vehicle inspected for compliance to a state emissions program. Selecting I/M Readiness opens a submenu with two choices:

 Since DTCs Cleared – displays the status of monitors since the last time the DTCs

are erased.

 This Driving Cycle – displays the status of monitors since the beginning of the

current drive cycle.

Live Data

This function enables the display of real-time PID data from the ECU. Displayed data includes analog and digital input and output, and system status information broadcast in the vehicle data stream.

Live data can be displayed in various modes, see 4.5 Live Data on page 43 for detailed information.

O2 Sensor Monitor

This function allows retrieval and review of recent O2 sensor monitor test results stored on the vehicle’s on-board computer.

The O2 Sensor Monitor test function is not supported by vehicles that communicate using a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped vehicles, refer to On-Board Monitor.

On-Board Monitor

This function allows you to view the results of On-Board Monitor tests. The tests are useful after the service when a vehicle’s control module memory is already erased.

Component Test

This function enables dual-direction control of the ECM so that the diagnostic tool can transmit control commands to operate the vehicle systems. This function is useful in determining how well the ECM responds to a command.

Vehicle Information

This function enables the display of the vehicle identification number (VIN), calibration identification number, calibration verification number (CVN), and other information of the test vehicle.

Vehicle Status

This function service to check the current condition of the vehicle, such as the communication protocols of OBD II modules, retrieved codes amount, and status of the Malfunction Indicator Light (MIL).

4.11 Diagnostic Report

Pre-Scan and Post-Scan

 To perform the pre-scan and post-scan functions:

1. Auto SCAN the Vehicle - the Auto VID function can instantly identify all vehicle

information. All available modules in all systems will be scanned automatically. Then DTCs and code details will be listed.

2. Print Pre-SCAN Report - vehicle pictures can be attached to SCAN report. The

report file can be generated and submitted. The report is customized with shop and vehicle information.

3. Repair Vehicle - creates efficient repair plan from the start.

4. Auto SCAN Repaired Vehicle - ensures no new faults were created during repair

and no DTCs are present at completion.

5. Print Post-SCAN Report - proves all DTCs on Pre-SCAN report are fixed.

Diagnostic Report PDF

The diagnostic report can be reviewed, saved, and printed in the following interfaces.

a) Via the History function:

 Enter the Diagnosis main page, and tap History in the Top Toolbar.

Figure 4-31 Sample History Screen

 Select a history record, and tap the button in the upper right corner to

view, print, email or delete the PDF document.

Figure 4-32 Sample Historical Test Screen

b) Via the Auto Scan function:

 Enter the Auto Scan page and tap Fault Scan in the Functional Button Bar at

the bottom of the screen.

Figure 4-33 Sample Auto Scan Screen 1

 When the system scan is completed, tap Report in the Functional Button Bar

at the bottom of the screen.

Figure 4-34 Sample Auto Scan Screen 2

 Tap the button in the Diagnostics Toolbar, and select Save all data to

save the PDF document or select Save this page to save the screen shot of

the current page.

Figure 4-35 Sample Auto Scan Screen 3

Figure 4-36 Sample PDF Document Screen

c) Via the functions on the Navigation Bar:

 The diagnostic report can also be reviewed through Auto scan, Read codes,

Live data, and Active test, etc. functions page. Tap the button in the

Diagnostics Toolbar, and select Save all data to save the PDF document or

select Save this page to save the screen shot of the current page.

Figure 4-37 Sample Read Codes Screen

4.12 Exit Diagnostics

The Diagnostics application operates as long as communication with the vehicle is still active. You must exit the diagnostics operation interface to stop all communications with the vehicle before closing the Diagnostics application.

NOTE

Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure that all forms of connection, such as data cable, USB cable, and wireless or wired network, are properly connected throughout the test. Exit all interfaces before disconnecting the test cable and power supply.

 To exit the Diagnostics application

1. On an active diagnostic screen, tap the Back or ESC functional button to exit

a diagnostic session step-by-step; Or

2. Tap the Vehicle Swap button in the diagnostics toolbar to return to the Vehicle

Menu screen.

3. On the vehicle menu screen, tap the Home button in the top toolbar; or tap the

Back button in the navigation bar at the bottom of the screen. Or

4. Tap the Home button in the diagnostics toolbar to exit the application directly

and return to the MaxiSys Job Menu.

Now, the Diagnostics application is no longer communicating with the vehicle and it is safe to open other MaxiSys applications, or exit the MaxiSys Diagnostic System and return to the Android System’s Home screen.

5 Repair Assist

Repair Assist is a specific fault code analysis function, with which you can access the most comprehensive and the latest code-specific data, tests information, real repairing cases and relevant fixes. It is finely assembled based on real shop repair orders and industry professionals.

Apart from that, in order to ensure the accuracy and reliability of the Repair Assist, a huge database has been built. Repair Assist adopts the scientific data cloud computing technology to match the specific fault code with the exact model of various vehicle brands. And the data has been verified strictly by maintenance experts.

The following are main parts of the code data contained in Repair Assist:

1. Technical Service Bulletin (OEM Information)

2. Frequency of Occurrence

3. Troubleshooting

4. Real Fixes

5. Relevant Repair Information

6. Recommended Cases

5.1 Access the System

Before starting Repair Assist, please ensure that the vehicle communication has been established properly. Namely, connect the MaxiSys Ultra Diagnostic tablet to the test vehicle through the VCMI device. For detailed steps for vehicle communication with the MaxiSys display tablet, see Establish Vehicle Communication.

After all the above has been done, start with Auto scan, you will see the scanned modules listed on the main screen.

Figure 5-1 Sample System List Screen

For some vehicles, like Volkswagen, Audi, BMW, Ford, Land Rover, Jaguar, Chrysler, Fiat, Volvo, a topology is added for presenting the relations and differences of vehicle systems.

Figure 5-2 Sample Topology Display Screen

To review the Auto scan procedures, see Chapter 4 Basic Diagnostic Operation (Getting Started)

 To access the system

1. Tap the List button, a list of modules is scanned or in the process of scanning.

2. Choose one entry from the module list.

3. Tap the grey arrow icon (Figure 5-1 System list) on the right of the entry to enter a screen with code results dropdown.

5.2 Code Results Dropdown Menu

The first step is to read the DTCs through Read codes. For detailed procedure, see

Read Code in Basic Diagnostic Operation.

After DTCs have been read, the code results dropdown menu is displayed together with status and description. There are some diagnostic icons in grey color (Figure 5-3 DTC code dropdown menu) on the right and under the DTC guide. Select one of these icons and enter the core of Repair Assist - repair case

Figure 5-3 Sample DTC Code Dropdown Menu

5.3 Repair Case Screen Layout

Repair Assist is divided into 6 main sections and sub-sections with multiple diagnostic procedures and repair cases. Each section contains detailed description and introduction.

Figure 5-4 Sample Repair Case Layout

1. Title - displays the year, brand, and model of the vehicle, together with its fault.

2. Technical Service Bulletin - contains code-specific Recalls, TSB, and OEM campaigns.

3. Frequency of Occurrence - graphically displays the frequency tendency of different types of faults as mileage increases.

4. Troubleshooting - displays the detailed steps of detecting and clearing DTCs.

5. Real Fixes - sums up fix steps for real repair in a simpler way.

6. Autel tool link - offers links for buying Autel diagnostic tools.

7. Relevant Repair Information - describes repair procedures in detail.

8. Subdivision steps - shows specific operations on components during maintenance.

9. Relevant Cases - recommends other relevant fault-clearing cases for the same type of vehicle.

5.4 Technical Service Bulletin (OEM Information)

The Technical Service Bulletin provides a precise tool for matching the selected fault code with relevant TSB or OEM. It shortens searching time, simplifies operational procedures, and directly displays the data as required.

Figure 5-5 Sample TSB Screen

For details, please tap the TSB icon, and you will see a file unfolded with OEM Information. The following graph is an example of cause analysis of image interference in night view system with exact TSB information, complaint, causes, remedy and relevant symptoms for the vehicle.

Figure 5-6 Sample Detailed TSB Screen

5.5 Frequency of Occurrence

The Frequency of Occurrence graph shows the frequencies of different faults as mileage increases.

Figure 5-7 Sample Frequency of Occurrence Graph

Graph example: As is shown in the graph below, each fault has its changing frequency that peaks at a certain mileage. Before the mileage reaches 100k miles, the camera internal fault occurs more frequently than other fault types, with its highest frequency of 10 coming at 70k miles, while line connection fault between control module of Night View Assist system (N101) and dynamic CAN high distributor X30/28 occurs as frequently as 10 at 90k miles. As the mileage approaches 110k miles, the occurrence of the two faults drops, giving way to Night View Assist system control module fault which, after reaching 9 at 110k miles, starts to decline at the same point. Another line fault between camera (B84/2) and control module of Night View Assist (N101), poses not much threat in the previous 110k miles, but it boasts a maximum occurrence of 8 when the vehicle travels 130k miles. Similarly, the power supply fault of control module of Night View Assist (N101) becomes most worrisome at 150k miles.

In conclusion, the graph provides a convenient reference to locating possible faults of the Night View Assist function in accordance with the driving mileage.

5.6 Troubleshooting

Troubleshooting presents a series of diagnostic and repair steps from confirming fault symptoms to clearing the faults. Troubleshooting is not only introduced by the way of words description, but also presented by video explanation for some specific vehicles’ repairing process.

Figure 5-8 Sample Troubleshooting Description 1 (Words)

Figure 5-9 Sample Troubleshooting Description 2 (Video)

5.7 Real Fixes

Real fixes gives a brief introduction of real repair operations. Follow these steps and start your repair tests.

Figure 5-10 Sample Repair Fixes Steps Screen

When a diagnostic tool is required during the repair process, tap the following link of Autel official website and buy the tools you need. Https://www.auteltech.com/

5.8 Relevant Repair Information

This part is described with OEM test or other operating guidance for specific repair steps. In order to present clear and professional repair information, multiple forms of description are used, including relevant circuit or wiring diagrams, tablets, vehicle structures analysis, and components separation, together with a lot of key notes.

Figure 5-11 Sample Relevant Repair Info Screen 1

Figure 5-12 Sample Relevant Repair Info Screen 2

5.9 Relevant Cases

This part offers relevant repair cases of different vehicle models with similar faults or the same vehicle model with different faults. To make the best of the repair cases, tap the related items recommended, and you will get more knowledge of the same fault.

Figure 5-13 Sample Relevant Repair Info Screen 2

 How to move with the procedure?

1. Tap the repair case icon and enter its main page.

2. Scroll through the page and find the information you want.

3. After finishing the browsing, you can tap the arrow icon at the left top and return to the previous repair case page.

6 Service

The Service section is specially designed to provide quick access to the vehicle systems for various scheduled service and maintenance tasks. The typical service operation screen is a series of menu driven executive commands. Follow on-screen instructions to select appropriate execution options, enter correct values or data, and perform necessary actions. The application will display detailed instructions to complete selected service operations.

After entering each special function, the screen will display two application choices: Diagnosis and Hot Functions. The Diagnosis enables the reading and clearing of codes which is sometimes necessary after completing certain special functions. Hot

Functions consists of sub functions of the selected special function.

Figure 6-1 Sample Service Menu

Several most commonly used services are described in this chapter.

6.1 Oil Reset Service

Perform reset for the Engine Oil Life system, which calculates an optimal oil life change interval depending on the vehicle driving conditions and climate. The Oil Life Reminder must be reset each time the oil is changed, so the system can calculate when the next oil change is required.

NOTE

1. Always reset the engine oil life to 100% after every oil change.

2. All required work must be carried out before the service indicators are reset. Failure to do so may result in incorrect service values and cause DTCs to be stored by the relevant control module.

3. For some vehicles, the scan tool can reset additional service lights such as maintenance cycle and service interval. On BMW vehicles for example, service resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake fluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle checks.

6.2 Electric Parking Brake (EPB) Service

This function has a multitude of usages to maintain the electronic braking system safely and effectively. The applications include deactivating and activating the brake control system, assisting with brake fluid control, opening and closing brake pads, and setting brakes after disc or pad replacement.

6.2.1 EPB Safety

It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so before you begin the service work, please keep these rules in mind.

 Ensure that you are fully familiar with the braking system and its operation before

commencing any work.

 The EPB control system may be required to be deactivated before carrying out any

maintenance/diagnostic work on the brake system. This can be done from the tool menu.

 Only perform maintenance work when the vehicle is stationary and on level

ground.

 Ensure that the EPB control system is reactivated after the maintenance work has

been completed.

NOTE

Autel accepts no responsibility for any accident or injury arising from the maintenance of the Electric Parking Brake system.

6.3 Tire Pressure Monitoring System (TPMS) Service

This function allows you to quickly look up the tire sensor IDs from the vehicle’s ECU, as well as to perform TPMS replacement and reset procedures after tire sensors are replaced.

6.4 Battery Management System (BMS) Service

The Battery Management System (BMS) allows the tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, activate the rest state of the vehicle, and charge the battery via the diagnostic socket.

NOTE

1. This function is not supported by all vehicles.

2. The sub functions and actual test screens of the BMS may vary by vehicle, please follow the on-screen instructions to make correct option selection.

The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed Glass Mat) battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned. AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric acid, but the acid is contained in glass mats between terminal plates.

It is recommended that the replacement aftermarket battery has the same specifications, such as capacity and type, as the exiting battery. If the original battery is replaced with a different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a battery with a different capacity (mAh), the vehicle may require reprogramming of the new battery type, in addition to, performing the battery reset. Consult the vehicle manual for additional vehicle-specific information.

6.5 Diesel Particle Filter (DPF) Service

The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.

The ECM monitors driving style and selects a suitable time to employ regeneration. Cars driven a lot at idling speed and low load will attempt to regenerate earlier than cars driven more with higher load and speed. In order for regeneration to take place, a prolonged high exhaust temperature must be obtained.

In the event of the car being driven in such a way that regeneration is not possible, i.e., frequent short journeys, a diagnostic trouble code will eventually be registered in addition to the DPF light and “Check Engine” indicators displaying. A service regeneration can be requested in the workshop using the diagnostic tool.

Before performing a forced DPF regeneration using the tool, check the following items:

 The fuel light is not on.

 No DPF-relevant faults are stored in system.

 The vehicle has the specified engine oil.

 The oil for diesel is not contaminated.

IMPORTANT

Before diagnosing a problem vehicle and attempting to perform an emergency regeneration, it is important to obtain a full diagnostic log and read out relevant measured value blocks.

NOTE

1. The DPF will not regenerate if the engine management light is on, or there is a faulty EGR valve.

2. The ECU must be re-adapted when replacing the DPF and when topping up the fuel additive Eolys.

3. If the vehicle needs to be driven in order to perform a DPF service, a second person is needed for the function. One person should drive the vehicle while the other person observes the screen on the Tool. Do not attempt to drive and observe the scan tool at the same time. This is dangerous and puts your life and the lives of other motors and pedestrians at risk.

6.6 Immobilizer (IMMO) Service

An immobilizer is an anti-theft mechanism that prevents an automobile’s engine from starting unless the correct ignition key or other device is present. This device prevents thieves from starting the car by a method known as hot wiring. Most new vehicles have an immobilizer as standard equipment. An important advantage of this system is that it doesn’t require the car owner to activate it; it operates automatically. An immobilizer is considered as providing much more effective anti-theft protection than an audible alarm alone; many auto insurance companies offer lower rates for vehicles that are equipped with an immobilizer.

As an anti-theft device, an immobilizer disables one of the systems needed to start a car's engine, usually the fuel supply or the ignition. This is accomplished by radio frequency identification between a transponder in the ignition key and a device called a radio frequency reader in the steering column. When the key is placed in the ignition, the transponder sends a signal with a unique identification code to the reader, which relays it to a receiver in the vehicle's computer control module. If the code is correct, the computer allows the fuel supply and ignition systems to operate and start the car. If the code is incorrect or absent, the computer disables the system, and the car will be unable to start until the correct key is placed in the ignition.

The IMMO service can disable a lost vehicle key and program the replacement key fob. One or more replacement key fobs can be programmed.

6.7 Steering Angle Sensor (SAS) Service

Steering Angle Sensor Calibration permanently stores the current steering wheel position as the straight-ahead position in the steering angle sensor EEPROM. Therefore, the front wheels and the steering wheel must be set exactly to the straight-ahead position before calibration. In addition, the vehicle identification number (VIN) is also read from the instrument cluster and stored permanently in the steering angle sensor EEPROM. On successful completion of calibration, the steering angle sensor fault memory is automatically cleared.

Calibration must always be carried out after the following operations:

 Steering wheel replacement

 Steering angle sensor replacement

 Any maintenance that involves opening the connector hub from the steering angle

sensor to the column

 Any maintenance or repair work on the steering linkage, steering gear or other

related mechanism

 Wheel alignment or wheel track adjustment

 Accident repairs where damage to the steering angle sensor or assembly, or any

part of the steering system may have occurred

NOTE

1. Autel accepts no responsibility for any accident or injury arising from servicing the SAS system. When interpreting DTCs retrieved from the vehicle, always follow the manufacturer’s recommendation for repair.

2. All software screens shown in this manual are examples, actual test screens may vary by test vehicle. Pay attention to the menu titles and onscreen instructions to make correct option selections.

3. Before starting procedure, make sure vehicle has an ESC button. Look for button on dash.

Name

Description

VCMI device

Build a link between the vehicle and the Autel diagnostic tablet.

MaxiSys Ultra

Tap the Remote Programming module on its screen for uploading diagnostic data and other questions.

Cloud platform

Transmit diagnostic data from the vehicle side to the experts, making it possible for the experts doing OEM remote programming for vehicle diagnosis.

Experts

Provide technical support for diagnostic troubles based on OEM software.

7 Remote Programming

Remote Programming Operation is a support function based on data transmission through Cloud platform, providing remote programming for solving tricky diagnostic troubles.

7.1 General Introduction

Remote programming operation uses the Cloud platform to build an invisible bridge that connects the client diagnostic tablet with experts that have OEM software information. The following figure gives you a more intuitive presentation of the principles of the Remote Programming function.

Figure 7-1 Principles of Remote Programming

Table 7-1 Description of Remote Programming principle

The Remote Programming is a newly developed module which supplements the MaxiSys Ultra in vehicle diagnosis. It overcomes the distance problem and expands the functions of the MaxiSys Ultra diagnostic tablet. Apart from that, Remote Programming provides instant support for dealing with new faults in diagnosing the latest vehicle models.

NOTE

Except for the above professional functions, Remote Programming cannot be ignored also because the expert support is free of charge.

7.2 Getting Started

Before getting started, a proper connection between the vehicle and VCMI is required. When faults have been detected, there is no way to solve it because of OEM restriction. It is time for you to log in to the Remote Programming module on the MaxiSys Ultra tablet. Remote Programming has a quite easy access channel, just follow the steps below:

 To open the Remote Programming application:

1. Tap the Remote Programming icon to enter the Homepage. (VIN is auto-matched during the procedure.)

2. Select relevant vehicle information (brand, model, and year).

3. Tap the Finish icon in the upper right corner of the screen.

Figure 7-2 Sample Vehicle Selection Page

Icon

Description

For selecting vehicle brands and models.

For scanning the VIN code of the vehicle.

For adding exact Service types.

7.3 Operation

The Remote Programming Operation process consists of 3 main steps, namely, order submission, order confirmation, and the most critical, remote programming. Besides, historical order serves as a reminder of your previous data information.

7.3.1 Submit Order

When you see the Service and Orders tabs at the top, you have entered the Submit Order page.

Figure 7-3 Sample Submit Order Page

Input the Technician information and Service information according to the notes prompted. Please make sure that your phone number is correct and real existed, for our experts will contact you through phone calls for further communication on vehicle problems.

In the Service information section, there are 3 blue buttons to the right of the boxes. These buttons are available for quick filling. For detailed operation, see the table below.

Table 7-2 Functions of Buttons

The Note contents in red color on the middle right side are tips for doing the remote programming connection. While the Notes at the bottom are designed for writing vehicle troubles for experts’ reference.

After all information have been input, tap the Submit button to proceed.

NOTE

Each box that starts with a red asterisk must be filled. The information input must be valid and genuine.

7.3.2 Confirm Order

As the order has been submitted, you are directed to the Confirm Order page. Make a quick check about the contents that you have input before and then tap the blue button

OK to continue.

Figure 7-4 Sample Confirm Order Page 1

If you do not want to continue with this order, or if you find any errors in your order, you can tap the Cancel button in the lower right corner to terminate the procedure.

Figure 7-5 Sample Confirm Order Page 2

NOTE

This Cancel button can be pressed only before the expert takes your order.

After the expert takes your order, a message will appear asking for your confirmation. You need to confirm this order within 5 minutes. Otherwise, this order will be canceled automatically

Figure 7-6 Sample Confirm Order Page 3

7.3.3 Remote Programming

Once the expert has received your order, the Remote Programming page appears. At this point, the expert starts to perform remote programming. If you want to see how the

expert programs, tap the Remote desktop in the upper right corner. Once the expert accepts your request, you will have access to the expert’s computer desktop. But it is also possible that the expert rejects your request. To accept or not to accept, it is totally up to the expert.

7.3.3.1 Request Accepted

When the expert accepts your request, you will see a shared desktop showing a series

of programming operations as in the figure below.

Figure 7-7 Sample Remote Programming Page 1

Figure 7-8 Sample Remote Programming Page 2

Figure 7-9 Sample Remote Programming Page 3

Figure 7-10 Sample Remote Programming Page 4

These operations are based on the OEM software which authorizes the expert to do

programming and help you diagnose the vehicle.

7.3.3.2 Request Rejected

If the expert rejects your request, you will receive a rejection message.

Figure 7-11 Sample Request Rejected Page

7.3.3.3 Programming Finished

When Remote Programming is finished, a message will be returned saying Programming is over, please wait for expert to upload the report….

After that, you will be redirected to the Program Report page that shows the status,

Success or Failure, of each programming procedure.

Figure 7-12 Sample Program Report Page

NOTE

A PDF report file is attached to each record. Tap it to see the detailed output information.

7.3.4 Historical Orders

Historical orders are orders completed or not completed out of subjective or objective reasons, such as proactive cancellation, unexpected networking disconnection, or unexpected power-off.

Tap the Orders button, and you will see the historical orders.

Figure 7-13 Sample Historical Orders Page

Both Completed and Incomplete orders are recorded in this part. For Completed orders, the programming report is available if you tap the blue button Report. For Incomplete orders, you can resubmit them.

 To resubmit the incomplete orders.

1. Tap the Submit button, and the Incomplete orders page appears.

2. Check and confirm the information on the Incomplete orders page.

3. Tap OK to continue.

4. After the waiting page appears, wait for the expert to take orders.

5. A Message saying Expert has received the order appears Tap OK after you confirm the message.

NOTE

You need to confirm the order before it is canceled automatically after 5 minutes.

8 MaxiFix

MaxiFix is an online community, based on the ever-expanding cloud database that provides abundant information and resources to help find efficient solutions for all kinds of vehicle troubles. It serves as a forum allowing the users to network with other MaxiSys users and Autel Technicians, including posting questions, answering questions, sharing tips and searching for repair cases with proven documented fixes.

Apart from the truth that the MaxiFix provides the abundant troubleshooting information available, the database keeps growing with daily feed of reported solution cases and advisory reports from MaxiSys users worldwide.

Information in the MaxiFix database is organized into a series of diagnostic tips that are designed to help you locate the cause of particular problems of the test vehicle and quickly find solutions to them.

8.1 Getting Started

The MaxiFix application is accessible by tapping the MaxiFix icon in blue. This application supports automatic login because it can recognize the serial number and password of the Autel MaxiSys Ultra tablet intelligently.

8.2 Navigation

When entering the MaxiFix, you will see a full screen layout as shown in Figure 8-1 below.

Figure 8-1 Sample MaxiFix Home Page

The MaxiFix screen layout contains 3 main areas:

1. The Navigation Bar – the top Navigation Bar allows you to switch between different sections of MaxiFix. Besides, a bell-shaped icon and a bust icon are located in the upper right corner of the screen, which lead to messages and personal information respectively.

2. The Function Menu – on the upper left side under the Navigation Bar, the Function Menu displays the submenus of each main menu.

3. The Main Screen – occupying the rest of the screen, the Main Screen displays vehicle-related content including problems and corresponding solutions, interactive activities, tips and information posted by Autel MaxiSys Ultra users.

Message Icon & Personal Center Icon

Message Icon

The bell-shaped icon in the upper right corner reminds you of messages about your activities on MaxiFix.

Tap the icon to enter the My Messages page where you can see a list of messages read or unread. If a piece of message is not read, the entry is in dark black; otherwise, the entry turns to gray.

These unread messages can be set as read once you tap the All set as read button. If there are too many messages, you can tap the Clear button to clear the message history.

Personal Center Icon

Next to the message icon, the bust icon leads to Personal Center.

Figure 8-2 Sample Personal Center Page

Personal Center consists of six tab pages, with Personal Information, Question, Answer, Share, Favorite, and Daily Task being their respective tab tile. Each tab page shows a different aspect of the user’s activities on MaxiFix.

Personal Information –contains the account registration, Support and Switch account functions. In the upper right corner opposite to the account name, there is a blue button, where you can apply for technician authentication

 To apply for the authentication

1. Tap the Authentication button and enter the Technician Accreditation page.

2. Fill in the information required in each empty box.

3. Do not forget to upload HD pictures of certificate.

4. Tap Submit to send your application.

5. After all has been done, please wait for verification. As long as your information meets the required standards, you will get a successful authentication soon.

Back to the main screen of Personal Information, Support offers a feedback channel for sharing user experience on MaxiFix and viewing FAQs. MaxiFix allows other accounts to log in. You can tap Switch Account to switch to another account.

Question – records the posted questions in the MaxiFix community.

Answer – records your answers to others’ questions.

Share –presents analysis of troubleshooting vehicles and tips for diagnosis shared by

yourself.

Favorite – collects questions, shares, and repair cases you saved before.

Daily task – provides various tasks with reward coins. You can do daily tasks to earn

coins and community experience values. The daily tasks include sharing tips, posting questions, and answering pending questions. The detailed operation is explained in

Community.

8.3 Operations

The top navigation bar consists of Home, Real Fixes, Academy and Integral Mall, the functions of which are shown below:

Community – shows questions and answers about vehicle problems and fault code solutions. Moreover, this section offers a good chance to join the MaxiFix community.

Real Fixes – presents real cases collected from actual shop repair orders and described in an easy-to-understand and professional manner.

Icon

Description

Signifying that what follows is a question.

Signifying that what follows is a service tip.

Academy – offers an online learning and help platform for vehicle diagnosis technicians, with videos concerning various specific topics and query tools for searching vehicle information.

Integral Mall – displays a series of Autel diagnostic products, including diagnostic tablets, endoscope, and oscilloscope, and other diagnostic components, etc. These products can be exchanged with reward coins that you won from daily tasks and other tasks. For detailed exchange steps, see Integral Mall.

8.3.1 Community

The Community menu showcases the MaxiFix community with three tab pages.

Figure 8-3 Sample Community Page

Three tab pages:

 Newest – contains questions and tips about exact vehicle faults posted by the

MaxiSys Ultra users in chronological order. The icon with a question mark leads to a question posted by MaxiSys Ultra users; while the bookmark icon represents that the following is a service tip shared by MaxiSys Ultra users.

Table 8-1: Table of Small Icons in MaxiFix

Icon

Description

Signifying the number of views.

Signifying the number of adoptions for the service tip.

Signifying the number of answers to the question.

Signifying the number of reward coins.

Each question is accompanied with two icons indicating the number of views and answers respectively. Similarly, each repair tip is accompanied with two icons indicating the number of views and adoptions.

Some of the questions are attached with a coin icon, indicating the number of reward coins provided for the best answer. The questioner can raise the number of reward coins to stimulate better solutions.

To the right of the questions, the orange phrase Underway indicates that the question has been answered by experts or technicians but not confirmed by the questioner; while a green word Resolved indicating that the questioner has been confirmed with the best answer.

 Hottest – displays hot questions with the most replies from experts or other

professional MaxiSys Ultra users, along with the most views.

For viewing convenience, entries under the Hottest menu are divided to be shown in two modes. Tap the question mark icon, and the screen only displays questions posted by users. Tap the bookmark icon, and the screen only shows service tips shared by users. (For icon meanings, see Table 8-1: Table of Small Icons in MaxiFix)

 Follow – displays the questions and tips that you are following. The Select

Vehicle button to the left allows you to make a quick selection of specific vehicles.

 To select a vehicle

1. Tap the blue Select Vehicle button to the left.

2. Select Brand of the vehicle from the list.

3. Select Model of the vehicle from the list.

After finishing the vehicle selection procedure, the identified vehicle is shown in the Follow tab page, with related user-posted questions and tips, matched and displayed together with user IDs. Tap one of the matched entries to see the details.

Three Function Buttons:

The three function buttons in the upper right corner are designed to enable online communication between MaxiSys Ultra users and Autel experts.

 Post Question/Tip – This button provides a channel to ask questions about

vehicle faults and share good solutions to diagnostic troubles.

 To post a question/tip

1. Tap the Post Question/Tip button to enter the Post Question and Sharing Tip page.

2. Tap the Select Vehicle button, select Year, Brand, Model, and Engine from the list.

3. Fill in the Subject in short phrases or a short question with keyword.

4. Fill in Credit Reward as a reward for the best answer.

5. Write your question or expression about vehicle faults in the Content box. (Three different posting ways are available, including picture, video and voice.)

6. After all have done above, tap Submit in the upper right corner. And your question will be uploaded soon on the list of the Newest.

NOTE

The steps of posting a sharing tip are similar to posting a question, except that step 4 is not included in Sharing Tip.

Once a question has been posted, the entry is presented with the Question icon. While a tip has been posted, the entry is presented with the Service Tip icon.

 Post Answer – This button is for answering questions posted by other MaxiSys

Ultra users.

 To post an answer

1. Tap the Post Answer button to enter the Pending Questions page.

2. Select To be answered, and you will see a list of unanswered questions. Select Underway, and you will see a list of questions with some but no best answers.

3. Tap one question entry, and enter a page with a blue Post Answer button to the right.

4. Tap the Post Answer button to enter the Reply page.

5. Post your analysis and insights in the Content box.

NOTE

Three different posting ways are available, including with a maximum of 5 pictures, a video within 15 seconds or a voice within 3 minutes.

As long as your answer is adopted by the questioner, the system will automatically award you reward coins. If your answer is confirmed as the Best Answer, you will receive reward coins from both the system and the questioner.

NOTE You can complement your answer via the Continue Answer button.

 Search – This button enables you to search for answers and solutions to

questions and troubles, as convenient and efficient as to search in Google.

NOTE The most-searched keywords will be memorized in Hot Search, and the Search History records the keywords you input.

8.3.2 Real Fixes

In Real Fixes, a list of repair cases and troubleshooting tips are collected by way of content instructions and graph analysis. Additionally, some repair cases are attached with videos showing the whole process of troubleshooting. This kind of visual presentation is much more intuitive and instructive, compared with words introduction.

Figure 8-4 Sample Real Fixes Page 1

There are six function parts in Real Fixes, as explained below:

Autel Intelligent Tech MAXISYSULTRA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual