Trademarks
Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and
MaxiCheck
China, the United States and ot her countries. All other marks are trademarks or
registered trademarks of their respective holders.
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted,
in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing. Autel reserves the right to make changes at
any time without notice. While information of this manual has been carefully checked
for accuracy, no guarantee is given to the completeness and correctness of the
contents, including but not limited to the product specifications, functions, and
illustrations.
Autel will not be liable for any direct damages or for any special, incidental, or indirect
damages or for any economic consequential damages (including lost profits).
IMPORTANT: Before operating or maintaining this unit, please read this manual
carefully, paying extra attention to the safety warnings and precautions.
For Services and Support:
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
Support@autel.com
For technical assistance in all other markets, please contact your local selling agent
i
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions herein
presented throughout this manual be read and understood by all persons operating, or
coming into contact with, the device.
There are various procedures, techniques, tools, and parts for servicing vehicles, as
well as in the skill of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipment, we
cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the autom otive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or
the vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment bei ng tested.
Use the device only as described in this manual. Read, understand, and follow all
safety messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER: Indicates an imminently hazardous situation which, if not avoided, will
result in death or serious injury to the operator or to bystanders.
WARNING: Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you as to all of the possible hazards. You must be certain that any
condition or service procedure encountered do not jeopardize your personal safety.
DANGER: When an engine is operating, keep the service area WELL
VENTILATED or attach a building exhaust removal system to the engine exhaust
system. Engines produce carbon monoxide, an odorless, poisonous gas that
causes slower reaction time and can lead to serious personal injury or loss of
life.
ii
Safety Information Important Safety Instructions
Do Not Turn the Volume Up Too Loud When Using Headphones
Listening at high volum es that over-stimulate the ear for long periods of tim e
may result in loss of hearing.
SAFETY WARNINGS:
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc. away from all
moving or hot engine parts.
Operate the vehicle in a well ventilated work area, for exhaust gases are
poisonous.
Put the transmission in PARK (for automatic transmission) or NEUTRAL
(for manual transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle
unattended while testing.
Use extreme caution when working around the ignition coil, distributor cap,
ignition wires and s park plugs. These components create hazardous
voltages when the engine is running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires
nearby.
Do not connect or disconnect any test equipm ent while the ignition is on or
the engine is running.
Keep the test equipment dry, clean, free from oil, water or grease. Use a
mild detergent on a clean cloth to clean the outside of the equipment as
necessary.
Do not drive the vehicle and operate the test equipment at the same time.
Any distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to
all diagnostic procedures and precautions. Failure to do so may result in
personal injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make
sure the vehicle battery is fully charged and the connection to the vehicle
DLC is clean and secure.
Do not place the test equipment on the distributor of the vehicle. Strong
electro-magnetic interference can damage the equipment.
iii
Contents
SAFETY INFORMATION ............................................................................................ II
CHAPTER 1 USING THIS MANUAL ...................................................................... 1
1.1 CONVENTION S ............................................................................................... 1
1.1.1 B o l d Text ............................................................................................. 1
1.1.2 Terminology ........................................................................................ 1
1.1.3 Notes and Important Messages ........................................................... 1
1.1.4 Hyperlinks ........................................................................................... 1
1.1.5 Procedures .......................................................................................... 2
CHAPTER 2 GENERAL INTRODUCTION ............................................................... 3
2.1 MAXISYS MS906 DI SPL AY TABLET ..................................................................... 3
2.1.1 Functional Description ......................................................................... 3
2.1.2 Power Sources ..................................................................................... 5
2.1.3 Technical Specifications ....................................................................... 5
2.2 ACCESSORY KIT .............................................................................................. 6
2.2.1 Main Cable .......................................................................................... 6
2.2.2 OBD I Adapters .................................................................................... 7
2.2.3 Other Accessories ................................................................................ 7
CHAPTER 3 GETTING STARTED ........................................................................... 9
3.1 POWERING UP ............................................................................................... 9
3.1.1 Application Buttons ............................................................................10
3.1.2 Locator and Navigation Buttons .........................................................11
3.1.3 System Status Icons ............................................................................12
3.2 POWERING DOWN .........................................................................................13
3.2.1 Reboot System....................................................................................13
3.3 INSTALLING COMPUTER SO FT WAR E ....................................................................14
3.3.1 Printing Operation ..............................................................................14
CHAPTER 4 DIAGNOSTICS OPERATIONS ............................................................16
4.1 ESTABLISHING VEHICL E COMMUNICATION ............................................................16
4.1.1 Vehicle Connection .............................................................................16
4.2 GETTING STARTE D..........................................................................................17
4.2.1 Vehicle Menu Layout ..........................................................................17
4.3 VEHICLE IDENTIFICATION ..................................................................................19
4.3.1 Auto VIN Scan ....................................................................................20
4.3.2 Manual VIN Input ...............................................................................21
4.3.3 Manual Vehicle Selection ....................................................................22
4.3.4 Alternative Vehicle Identification ........................................................22
4.4 NAVIGATION .................................................................................................23
4.4.1 Diagnostics Screen Layout ..................................................................23
4.4.2 Screen Messages ................................................................................26
4.4.3 Making Selections ..............................................................................26
4.5 MAIN MENU ................................................................................................27
4.6 DIAGNOSIS ...................................................................................................27
4.6.1 ECU Information .................................................................................31
4.6.2 Read Codes ........................................................................................32
4.6.3 Erase Codes ........................................................................................33
4.6.4 Live Data ............................................................................................34
4.6.5 Active Test ..........................................................................................40
4.6.6 Special Functions ................................................................................41
4.7 SERVICE.......................................................................................................43
4.7.1 Function Descriptions .........................................................................43
4.8 GENERIC OBD II OPERATIO NS ..........................................................................44
4.8.1 General Procedure ..............................................................................44
4.8.2 Function Descriptions .........................................................................46
4.9 EXITING DIAGNOSTICS .....................................................................................49
CHAPTER 5 DATA MANAGER OPERATIONS ........................................................50
5.1 OP ER AT I ON S .................................................................................................50
5.1.1 Image Files .........................................................................................50
5.1.2 PDF Files ............................................................................................52
5.1.3 Review Data .......................................................................................53
5.1.4 Apps Manager....................................................................................53
5.1.5 Data Logging ......................................................................................54
CHAPTER 6 MAXIFIX OPERATIONS ....................................................................55
6.1 NAVIGATION .................................................................................................55
6.1.1 Terminology .......................................................................................57
6.2 OP ER AT I ON S .................................................................................................58
6.2.1 Home .................................................................................................59
6.2.2 Search Fix Features .............................................................................59
6.2.3 Ask .....................................................................................................59
6.2.4 My MaxiFix ........................................................................................60
6.2.5 My Messages .....................................................................................62
6.2.6 Support ..............................................................................................63
CHAPTER 7 SETTINGS OPERATIONS ..................................................................64
7.1 OP ER AT I ON S .................................................................................................64
7.1.1 Unit....................................................................................................64
7.1.2 Language ...........................................................................................65
7.1.3 Printing Setting ..................................................................................65
7.1.4 Notification Center .............................................................................65
7.1.5 Multitask............................................................................................66
7.1.6 About .................................................................................................66
7.1.7 System Settings ..................................................................................67
CHAPTER 8 SHOP MANAGER OPERATIONS .......................................................68
8.1 VEHICLE HISTO RY ...........................................................................................69
8.1.1 Historica l Test Record .........................................................................70
8.2 WORKSHOP INFORMATION ...............................................................................71
8.3 CUSTOMER MANAGER ....................................................................................72
8.3.1 History Notes......................................................................................74
CHAPTER 9 UPDATE OPERATIONS .....................................................................76
CHAPTER 10 REMOTE DESK OPERATIONS ...........................................................78
10.1 OP ER AT I ON S .............................................................................................78
CHAPTER 11 SUPPORT OPERATIONS ...................................................................80
11.1 PRODUCT REGISTRATION ..............................................................................80
11.2 SUPPORT SCREEN LAY OUT ............................................................................81
11.3 MY ACCOUNT ...........................................................................................82
11.4 USER COMPLAINT ......................................................................................82
11.5 DATA LOGGING ..........................................................................................85
11.6 COMMUNITIES ...........................................................................................86
11.7 TRAINING CHANNELS ..................................................................................88
11.8 FAQ DATABASE..........................................................................................89
CHAPTER 12 TRAINING OPERATIONS ..................................................................90
CHAPTER 13 QUICK LINK OPERATIONS ...............................................................92
CHAPTER 14 MAINTENANCE AND SERVICE .........................................................93
14.1 MAINTENANCE INSTRUCTIONS .......................................................................93
14.2 TROUBLESHOOT ING CHECKLIST ......................................................................94
14.3 ABOUT BATTERY USAGE ...............................................................................94
14.4 SERVICE PROCEDURES .................................................................................95
CHAPTER 15 COMPLIANCE INFORMATION..........................................................97
CHAPTER 16 WARRANTY ....................................................................................98
Chapter 1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included on your system. Contact your sales representative for availability
of other modules and optional tools or accessories.
1.1 Conventions
The following conventions are used.
1.1.1 Bold Text
Bold emphasis is used to highlight selectable items such as buttons and menu
options.
Example:
Tap OK.
1.1.2 Terminology
The term “select” means highlighting a button or menu item and tapping it to
confirm the selection.
1.1.3 Notes and Important Messages
The following messages are used.
Notes
A NOTE provides helpful information such as additional explanations, tips,
and comments.
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage
to the test equipment or vehicle.
1.1.4 Hyperlinks
Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue colored text indicates
a selectable hyperlink.
1
Using This Manual Conventions
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
To use the camera:
1 Tap the Camera button. The cam era screen opens.
2 Focus the image to be captured in the view finder.
3 Tap the blue circle. The view finder now shows the captured picture
and auto-saves the taken photo.
2
Chapter 2 General Introduction
The MaxiSys® MS906 is an advanced diagnostic device developed for customers
looking for a tool with ultra-convenient and modern design while still delivering ultimate
performance. Featuring the powerful Samsung Exynos 5260 6-core processor (1.3
GHz quad-core ARM Cortex-A7 + 1.7 GHz dual-core ARM Cortex-A15), and an 8.0 inch
LED capacitive touch screen, based on the multitasking operating system, and
combined with the best possible coverage of OE-level diagnostics, the MaxiSys MS906
is the ideal solution to manage your repair jobs smartly and conveniently with greater
integration.
This manual describes the construction and operation of the device and how it works to
deliver diagnostic solutions.
2.1 MaxiSys Display Tablet
2.1.1 Functional Description
Figure 2-1 MaxiSys Tablet Front View
1. 8.0” LED Capacitive Touch Screen
2. Power LED – indicates battery level & charging or system status
3. Vehicle Communication LED – flashes green when the display tablet is
communicating/linking with vehicle’s system
4. Ambient Light Sensor – detects ambient brightness
5. Microphone
The power LED displays differently in response to the 4 status below:
3
General Introduction
General Introduction MaxiSys Display Tablet
(1.3 GHz
Display
inch LED capacitive touch screen with
Connectivity
Camera (rear)
2.1.2 Power Sources
The display tablet can receive power from any of the following sources:
Internal Battery Pack
AC/DC Power Supply
Vehicle Power
Internal Battery Pack
The display tablet can be powered with the internal rechargeable battery,
which if fully charged can provide sufficient power for about 6 hours of
continuous operation.
AC/DC Power Supply
The display tablet can be powered from a wall socket using the AC/DC power
adapter. The AC/DC power supply also charges the internal battery pack.
Vehicle Power
The display tablet can be powered from the cigarette lighter or other suitable
power port on the test vehicle through a di rect cable connection. The vehicle
power cable connects to the DC power supply port on the top side of the
display unit.
2.1.3 Technical Specifications
Item Description
Operating System
Processor
Memory
AndroidTM 4.4.2, KitKat
Samsung T5260 6-Core Processor
quad-core ARM Cortex-A7 + 1.7 GHz dual-core
ARM Cortex-A15)
2GB RAM & 32GB ROM
8.0
1024x768P resolution
Wi-Fi (802.11 b/g/n)
DB16 DLC
USB-B 2.0
Rear-facing, 8.0 Megapixel, AF with Flashlight
5
General Introduction MaxiSys Display Tablet
Sensors
Audio Input/Output
Power and Battery
Input Voltage
Power Consumption
Operating
Temperature
Storage Temperature
Housing
Dimensions (
)
Weight
Protocols
PWM, CAN ISO 11898, Highspeed, Middlespeed,
Lowspeed and Singlewire CAN, GM UART, UART
2.0, TP 1.6, SAE J1939, SAE J1708,
Item Description
Gravity Accelerometer, Ambient Light Sensor
(ALS)
Microphone
Single Speakers
5000 mAh 3.7 V lithium-polym er battery
Charging via 12 V AC/DC power supply
12 V (9-35 V)
5 W
-10 to 55°C (14 to 131°F)
-20 to 70°C (-4 to 158°F)
Strong plastic housing with protective rubber boot
W x H x D
270.8 mm (10.0”) x 176.0 mm (6.9”) x 36.0mm
(1.4”)
NW: 0.96 kg (2.12 lb.),
Flashing Code, SAE-J1850 VPW, SAE-J1850
Echo Byte Protocol, Honda Diag-H Protocol, TP
Fault-Tolerant CAN
2.2 Accessory Kit
2.2.1 Main Cable
The display tablet can be powered through the Main Cable when connected to
an OBD II/EOBD compliant vehicle. The Main Cable connects the display
ISO 9142-2, ISO 14230-2, ISO 15765-4, K/L lins,
tablet to the vehicle’s data link connector (DLC).
6
General Introduction Accessory Kit
Connects the display tablet to the external DC power
Figure 2-4 Main Cable – 1.7 m in length
2.2.2 OBD I Adapters
The OBD I adapters are for Non-OBD II vehicles. The adapter used depends
on the type of vehicle make being tested. The most common adapters are
shown below.
Benz-14 Chrysler-16 BMW-20 Kia-20
Nissan-14
Mitsubishi/
Hyundai -12+16
GM/Daewoo-12
Benz-38
2.2.3 Other Accessories
AC/DC External Power Adapter
port for power supply.
7
Honda-3
PSA-2
VW/Audi-2+2
Fiat-3
General Introduction Accessory Kit
Provides power to the display tablet through
Compact Disc (CD)
Includes the User Manual, Printing Services Program
etc.
Cigarette Lighter
connection to the vehicle’s cigarette lighter receptacle,
as some non-OBD II vehicles cannot provide power
via the DLC connection.
Clipper Cable
Provides power to the display tablet through
connection to the vehicle battery as some non-OBD II
vehicles cannot provide power via DLC connection
Lighter Fuse
A safety device for the cigarette lighter.
8
Chapter 3 Getting Started
Make sure the display tablet has a charged battery or is connected to the DC power
supply (see
3.1 Powering Up
2.1.2 Power Sources on page 5).
Press the Lock/Power button on the top right side of the display tablet to
switch the unit on. The system boots up, and shows the lock screen. Press
and drag the inner ring to the edge of the circle to unlock the screen; the
MaxiSys Job Menu is shown.
Figure 3-1 Sample MaxiSys Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE: The screen is locked by default when you first turn on the display tablet.
It is recomm ended to lock the screen to protect information in the system and
reduce battery usage.
Almost all operations on the display tablet are controlled through the touch
screen. The touch screen navigation is menu driven, which allows you to
quickly locate the test procedure, or data that you need, through a series of
choices and questions. Detailed descriptions of the menu structures are found
in the chapters for the various applications.
9
Getting Started Powering Up
Configures the unit to operate as a d iagnostic
information about the
Shop Manager
latest update available for the
3.1.1 Application Buttons
The Application buttons configure the MaxiSys for the type of operation or
activity to be perform ed. The table below gives brief descriptions of the
available applications.
Use your finger tip to select an application from the Job Menu.
Table 3-1 Applications
Name Button Description
Diagnostics
tool. See Diagnostics Operations on page 16.
Data
Manager
MaxiFix
Settings
Shop
Manager
Update
Remote
Desk
Opens the organization system for saved data
files. See
Launches the MaxiFix platform which provides the
most compatible and abundant repair techniques
and diagnostics database. See
Operations on page 55.
Allows you to set the MaxiSys system settings,
and to view the general
Display Tablet. See Settings Operations on page
64.
Allows you to edit and save workshop information
and customer data, as well as reviewing test
vehicle history records. See
Operations on page 68.
Checks for the
MaxiSys system, and performs updating
procedures. See
Configures your unit to receive remote support
using the TeamViewer application program. See
Remote Desk Operations on page 78.
Data Manager Operations on page 50.
MaxiFix
Update Operations on page 76.
10
Getting Started Powering Up
Launches the Support platform which
on page 90.
working. To open an app, touch it. To remove
an app, swipe it to the right.
stored in the Data
Name Button Description
Support
Training
Provides associated website bookmarks to allow
Quick Link
synchronizes Autel’s on-line service base station
with the MaxiSys tablet. See
on page 80.
Allows you to store and play technical tutorial and
training videos about the device usage or vehicle
diagnostic techniques. See
quick access to product update, service, support
and other information. See
on page 92.
Support Operations
Training Operations
Quick Link Operations
3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described
in the table below:
Table 3-2 Locator and Navigation Buttons
Name Button Description
Indicates the location of the screen. Swipe the
Locator
Back
screen left or right to view the previous or next
screen.
Returns to the previous screen.
Home
Recent Apps
Chrome
Camera
Returns to Android System ’s Home screen.
Displays a list of applications that are currently
Launches the Chrome browser.
Opens the camera with short press; takes and
saves screenshot image with long press. The
saved files are autoManager application for later reviews. See
Data Manager Operations on page 50.
11
Getting Started Powering Up
Tapping this button will open up a Multi Task
s. Tapping a specific
selected application screen.
Name Button Description
Display & Sound
MaxiSys
Shortcut
Multi Task
To use the camera:
1. Tap the Camera button. The cam era screen opens.
2. Focus the image to be captured in the view finder.
3. Tap the inner blue circle. The view finder now shows the captured
picture and auto-saves the taken photo.
4. Tap the thumbnail image on the top right corner of the screen to
view the stored image.
5. Tap the Back or Home button to exit the cam era application.
Allows you to adjust the brightness of the
screen and the volume of the audio output.
Returns to the MaxiSys operation interface
from other Android applications.
menu, on which displays the bookmarks of the
active application
bookmark enables you to switch directly to the
Refer to Android documentation for additional information.
3.1.3 System Status Icons
These are the standard status icons of the Android operating system. Your
display tablet is a fully functional Android Pad. Refer to Android
documentation for additional information.
By tapping on this area (bottom right corner), a S hortcuts Panel will be
displayed, on which you are allowed to set various system settings of the
tablet. Operations of each button on the panel are described in the table
below:
Table 3-3 Shortcuts Panel Buttons
NOTE: The shortcuts buttons will be highlighted when enabled, and dimmed
when disabled.
12
Getting Started Powering Down
Enables/disables Airplane Mode when
Launches the Android System Settings
interface when pressed.
Name Button Description
Calculator
Launches calculator when pressed.
Clock
Wi-Fi
Torch
Auto Rotate
Airplane Mode
System Settings
3.2 Powering Down
All vehicle communications must be terminated before shutting down the
display tablet. A warning message displays if you attempt to shut down while
the display tablet is communicating with the vehicle. Forcing a shut down while
communicating may lead to ECM problems on some vehicles. Exit the
Diagnostics application before powering down.
To power down the display tablet:
1. Press and hold the Lock/Power Button.
Launches clock when pressed.
Enables/disables Wi-Fi when pressed.
Turns on/off the torch when pressed.
Enables/disables auto-rotate screen when
pressed.
pressed.
2. Tap Power off option.
3. Ta p OK; the tablet will turn off in a few seconds.
3.2.1 Reboot System
In case of system crash, press and hold the Lock/Power button for 8 seconds
to reboot the system.
13
Getting Started Installing Computer Software
3.3 Installing Computer Software
The MaxiSys Diagnostic Platform allows you to realize some of its functions
on a c omputer to enhance capabilities and i mprove user experience. To
realize these functions on a computer, you need to install certain software.
There are two Setup.exe program packages contained in the CD provided
with the MaxiSys tool kit. The packages include the following applications:
1. PC Link - launches a Printing Services program which receives and
allows editing the files sent from the MaxiSys tablet for printing
To install the Setup.exe program
1. Insert the CD into the CD-ROM of the computer. The driver
installation wizard will load momentarily.
2. Click on Next on the welcome page.
3. Click the Change button, and select a destination folder to install the
program, and click Next to continue. Or directly click Next to
continue without changing the default installation folder.
4. Click Install and the Setup.exe program will be installed onto the
computer.
3.3.1 Printing Operation
This section describes how to receive file from the display tablet and perform
printing through the computer:
To perform printing through the computer
1. Install the PC Link (Printing Services program) to the computer.
2. Make sure the display tablet is connected to the computer network,
either via Wi-Fi or LAN, before printing. See
page 65 for more information.
3. Run the Printing Services program on the computer.
4. Tap the Print button on the toolbar displayed in various applications
of the MaxiSys system. A temporary file will be created and sent to
7.1.3 Printing Setting on
14
Getting Started Installing Computer Software
the computer for printing.
5. Click the Printer Server tab on the top of the program interface on
the computer, and wait for the printing file to load.
6. Click the Print button to start printing.
NOTE: Make sure the computer installed with the Printing Services program is
connected to a printer.
15
Chapter 4 Diagnostics Operations
By establishing a d ata link to the electronic control systems of the vehicle being
serviced directly, the Diagnostics application allows you to retrieve diagnostic
information, view live data parameters, and perform active tests. The Diagnostics
application can access the electronic control module (ECM) for various vehicle control
systems, such as engine, transmission, antilock brake system (ABS), airbag system
(SRS) and more.
4.1 Establishing Vehicle Communication
The Diagnostics operations require connecting the MaxiSys MS906 diagnostic
platform to the test vehicle using the main cable.
4.1.1 Vehicle Connection
The method used to connect the display tablet to a vehicle’s DLC depends on
the vehicle’s configuration as follows:
A vehicle equipped with an On-board Diagnostics Two (OBD II)
management system supplies both communication and 12-volt power
through a standardized J-1962 DLC.
A vehicle not equipped with an OBD II management system supplies
communication through a DLC connection, and in some cases supplies
12-volt power through the cigarette lighter receptacle or a c onnection to
the vehicle battery.
OBD II Vehicle Connection
This type of connection only requires the main cable without any additional
adapter.
To connect to an OBD II vehicle
1. Connect the main cable’s female adapter to the Vehicle Data
Connector on the display tablet, and tighten the captive screws.
2. Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which
is generally located under the vehicle dash.
NOTE: The vehicle’s DLC is not always located under the dash; refer to
the user manual of the test vehicle for additional connection information.
16
Diagnostics Operations Establishing Vehicle Communication
Non-OBD II Vehicle Connection
This type of connection requires both the main cable and a required OBD I
adapter for the specific vehicle being serviced.
To connect to a Non-OBD II Vehicle
1. Connect the main cable’s female adapter to the Vehicle Data
Connector on the display tablet, and tighten the captive screws.
2. Locate the required OBD I adapter and connect its 16-pin jack to the
main cable’s male adapter.
3. Connect the attached OBD I adapter to the vehicle’s DLC.
NOTE: Some adapters may have more than one adapter or may have
test leads instead of an adapter. Whatever the case, make the proper
connection to the vehicle’s DLC as required.
Some DLC connection only supplies communication and power is to be
supplied via the cigarette lighter connection.
To connect the cigarette lighter
1. Plug the DC power connector of the cigarette lighter into the DC
power supply input port on the display tablet.
2. Connect the male connector of the cigarette lighter into the vehicle’s
cigarette lighter receptacle.
4.2 Getting Started
Prior to first use of the Diagnostics application, the display tablet must be
properly connected to the vehicle’s DLC.
4.2.1 Vehicle Menu Layout
When the display tablet device is properly connected to the vehicle, the
platform is ready to start vehicle diagnosis. Tap on the Diagnostics application
button on the MaxiSys Job Menu, the screen then opens the Vehicle Menu.
17
Diagnostics Operations Getting Started
recorded during
Figure 4-1 Sample Vehicle Menu Screen
1. Top Toolbar Buttons
2. Manufacturer Buttons
Top toolbar Buttons
The operations of the Toolbar buttons at the top of the screen are listed and
described in the table below:
Table 4-1 Top Toolbar Buttons
Name Button Description
Home
VIN Scan
All
History
USA
Returns to the MaxiSys Job Menu.
Touching this button opens a dropdown list; tap
Auto Detect for auto VIN detection; tap Manual
Input to enter VIN manually.
Displays all the vehicle m akes in the vehicle
menu.
Displays the stored test vehicle history records.
This option provides you direct access to the
previously tested vehicle
previous test sessions. See 8.1 Vehic le History
on page 69.
Displays the USA vehicle menu.
18
Getting Started Getting Started
Touching this button opens the virtual keyboard,
vehicle make required.
Name Button Description
Europe
Asia
Domestic
Search
Cancel
Displays the European vehicle menu.
Displays the Asian vehicle m enu.
Displays the Domestic vehicle menu.
allowing you to manually enter the specific
Touching this button exits the search screen, or
cancels an operation.
Manufacturer Buttons
The Manufacturer buttons display the various vehicle logos and the brand
names. Select the required manufacturer button after establishing the
communication with the test vehicle to start a diagnostic session.
The small envelop icon displays beside the vehicle brand name is tappable,
touching which displays an attached PDF file, showing relevant information,
such as vehicle coverage and function list etc for the corresponding vehicle
make.
The Update icon displays on the upper right of the vehicle brand name
indicates there is available update for the vehicle. Tap the icon to enter the
Update application directly.
4.3 Vehicle Identification
The MaxiSys diagnostic system supports four methods for Vehicle
Identification.
1. Auto VIN Scan
2. Manual VIN Input
3. Manual Vehicle Selection
4. OBD Direct Entry
19
Diagnostics Operations Vehicle Identification
4.3.1 Auto VIN Scan
The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan
function to identify CAN vehicles in just one touch, which allows the technician
to quickly detect vehicles, scan all the diagnosable ECUs on every vehicle and
run diagnostics on the selected system.
To perform Auto VIN Scan
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Vehicle Menu displays. (
2. Tap the VIN Scan button on the top toolbar.
3. Select Auto detect. The tester starts VIN scanning on the vehicle’s
ECU. Once the test vehicle is successfully identified, the system will
guide you to the Vehicle Diagnostics screen directly.
Figure 4-1)
Figure 4-2 Sample Vehicle Diagnostics Screen
In some cases when users have selected the vehicle brand instead of
performing Auto VIN Scan in the first place, the system still provides an option
for vehicle VIN scan.
20
Diagnostics Operations Vehicle Identification
Figure 4-3 Sample Vehicle Selection Screen
Select Automatic selection and the system will proceed to acquire VIN
information automatically or allow users to input the VIN manually.
4.3.2 Manual VIN Input
For some vehicles that do not support the Auto VIN Scan function, the
MaxiSys MS906 di agnostic system allows you to enter the vehicle VIN
manually, or simply take a photo of the VIN sticker for quick vehicle
identification.
To perform Manual VIN Input
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Vehicle Menu displays. (
2. Tap the VIN Scan button on the top toolbar.
3. Select Manual input.
4. Tap the input box and enter the correct VIN.
Figure 4-1)
21
Diagnostics Operations Vehicle Identification
Figure 4-4 Manual VIN Input
5. Tap Done. The vehicle will be identified in a few seconds, and once
the matching is successful, the system will guide you to the Vehicle
Diagnostics screen directly. (
6. Tap Cancel to exit Manual Input.
Figure 4-2)
4.3.3 Manual Vehicle Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, you can choose to select the vehicle
manually.
Step-by-step Vehicle Selection
This mode of vehicle selection is menu driven; you simply follow the screen
prompts and make a series of choices. Each selection you make advances
you to the next screen. A Back button at the lower right corner of the screen
returns you to the previous screen. Exact procedures may vary somewhat by
various vehicles being serviced.
4.3.4 Alternative Vehicle Identification
Occasionally, you may identify a test vehicle that the tester does not recognize;
the database does not support, or has some unique characteristics that
prevent it from communicating with the tester through the normal channels. In
these instances, you are provided with the OBD direct entry, through which
you can perform generic OBD II or EOBD tests. See
Operations
on page 44 for additional information.
22
4.8 Generic OBD II
Diagnostics Operations Navigation
4.4 Navigation
This section describes how to navigate the Diagnostics interface and select
test options.
4.4.1 Diagnostics Screen Layout
The Diagnostics screens typically include four sections. (
Figure 4-5 Sample Diagnostics Screen
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Functional Buttons
Diagnostics Toolbar
Figure 4-5)
The Diagnostics toolbar contains a number of buttons that allow you to print or
save the displayed data and make other controls. The table below provides a
brief description for the operations of the Diagnostics toolbar buttons:
Table 4-2 Diagnostics Toolbar Buttons
Name Button Description
Home
Returns to the MaxiSys Job Menu.
23
Diagnostics Operations Navigation
Touching this button allows you to exit the
diagnostic session of the currently identified test
for operations of
there are 3 options available to save the displayed
All saved data are stored in the Data Manager
Records the communication data and ECU
You can go to the Support application to follow up
Tapping this button submits the Data Logging report
Name Button Description
Vehicle
Swap
vehicle, and returns you to the vehicle m enu screen
to select another vehicle for testing.
Settings
Print
Help
Save
Data
Logging
Opens the setting screen. See Settings Operations
on page 64.
Saves and prints a copy of the displayed data. See
3.3.1 Printing Operation for additional information
on page 14.
Provides instructions or tips
various diagnostic functions.
Tapping this button opens a submenu, on which
data.
Ta p Save This Page to take a s creenshot
image
Tap Save All Data to save a PDF file (mostly
used to save data that cover more than 1
page)
Tap Start Saving to record a video clip (only
available for recording Live Data or special
graph data)
application for later reviews. See Data Manager
Operations
on page 50.
information of the test vehicle. The saved data can
be reported and sent to the technical center via the
internet.
the processing progress, see 11.5 Data Logging on
page 85 for detailed information.
Send
To perform data printing in Diagnostics
to the technical center via the internet.
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Print button on the diagnostic toolbar is available throughout
the whole Diagnostics operations.
24
Diagnostics Operations Navigation
2. Tap Print whenever you want to make a printing. A drop-down menu
appears.
a) Print This Page – prints a screenshot copy of the current
screen
b) Print All Page – prints a PDF copy of all displayed data
3. A temporary file will be created and send to the com puter for
printing.
4. When the file is transferred successfully, a confirmation message
displays.
NOTE: Make sure the display tablet is connected to the computer network,
either via Wi-Fi or LAN, before printing. For more instructions on printing, see
3.3.1 Printing Operation on page 14 for detailed information.
To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Data Logging button on the diagnostic toolbar is available
throughout the whole Diagnostics operations.
2. Tap the Data Logging button whenever you want to commit
recording for the system communication data. The button displays
blue during the active recording process.
3. Tap the button again to finish recording. A submission form will
display to let you fill in the report information.
4. Tap the Send button to submit the report form via the internet, a
confirmation message displays when sending is successful.
Status Information Bar
The Status Information Bar at the top of the Main Section displays the
following items:
1. Menu Title – indicates the menu subject of the Main Section
2. Battery Icon – indicates the battery status of the VEHICLE
Main Section
The Main Section of the screen varies depending on the stage of operations.
The main section can show vehicle identification selections, the main menu,
test data, messages, instructions and other diagnostic information.
25
Diagnostics Operations Navigation
Functional Buttons
The displayed Functional Buttons at this section of the screen varies
depending on the stage of operations. They can be used to navigate, save or
clear the diagnostic data, exit scanning as well as make other functional
controls. The functions of these buttons will be introduced respectively in the
following sections of the corresponding test operations.
4.4.2 Screen Messages
Screen messages appear when additional input is needed before proceeding.
There are mainly three types of on-screen messages as to their purposes:
Confirmation, Warning, and Error.
Confirmation Messages
This type of messages usually displays as an “Information” screen, which
informs you when you are about to perform an action that cannot be reversed
or when an action has been initiated and your confirmation is needed to
continue.
When a user-response is not required to continue, the message displays
briefly before automatically disappearing.
Warning Messages
This type of messages informs you when completing the selected action may
result in an irreversible change or loss of data. The typical example for this is
the “Erase Codes” message.
Error Messages
Error messages inform you when a system or procedural error has occurred.
Examples of possible errors include a disconnected cable or communication
interruption due to certain reasons.
4.4.3 Making Selections
The Diagnostics application is a menu driven program that presents a series
of choices one at a time. As you select from a menu, the next menu in the
series displays. Each selection narrows the focus and leads to the desired test.
Use your fingertip or the stylus pen to m ake menu selections.
26
Diagnostics Operations Diagnosis
4.5 Main Menu
The Diagnostics application allows you to establish a data link to the electronic
control system of the test vehicle for vehicle diagnosis or service. You can
operate functional tests, retrieve vehicle diagnostic information such as
trouble codes, event codes and live data for various vehicle control systems,
such as engine, transmission, ABS and more.
The Vehicle Diagnostics screen (
1. Diagnosis – a comprehensive section which includes all available
functions: reading, clearing, saving and printing diagnostic information,
as well as performing active tests and special functions
2. Service – a separate section designed to perform vehi cle scheduled
service and maintenance, such as to reset the service lights and perform
calibration for various systems
After a section is selected and the tablet establishes communication with the
vehicle, the corresponding function menu or selection menu displays.
4.6 Diagnosis
There are two options available when accessing the Diagnosis section:
1. Auto scan – starts auto scanning for all the available systems on the
vehicle
2. Control unit – displays a selection menu of all avai lable control units of
the test vehicle
Auto Scan
The Auto Scan function performs a comprehensive scanning over all the
systems on the vehicle’s ECU in order to locate fault systems and retrieve
DTCs. The sample operation interface of Auto Scan displays as below:
Figure 4-2) has 2 main options:
27
Diagnostics Operations Diagnosis
Figure 4-6 Sample Auto Scan Operation Screen
1. Navigation Bar
2. Main Section
3. Functional Buttons
Navigation Bar
1. List Tab – displays the scanned data in list format
2. Tree Tab – display the scanned data in system distribution diagram
format
3. Progress Bar – indicates the test progress
Main Section
A. List Tab
Column 1 - displays the system numbers
Column 2 - displays the scanned systems
Column 3 - displays the diagnostic marks indicating different conditions
of the test result:
-!-: Indicates that the scanned system may not support the code
reading function, or there is a communication error between the tester
28
Diagnostics Operations Diagnosis
and the control system.
-?-: Indicates that the vehicle control system has been detected, but
the tester cannot accurately locate it.
Fault | #: Indicates there is/are detected fault code(s) present; “#”
indicates the number of the detected faults.
Pass | No Fault: Indicates the system has passed the scanning
process and no fault has been detected.
B. Tree Tab
The tree tab screen displays a system distribution diagram of the vehicle
control modules. The scanned system which has passed scanning with
no fault is shown in blue font; whereas the scanned system that has been
detected with fault present is shown in red font.
Tab the
perform further diagnosis and other test activities. A Function Menu
screen (
Functional Buttons
The table below provides a b rief description of the Functional Buttons’
operations in Auto Scan:
Table 4-3 Functional Buttons in Auto Scan
Name Description
Back Returns to the previous screen or exit Auto Scan.
Pause
OK
Quick Erase
Report Displays the diagnostic data in the report form.
> button to the right of the system item, on which you want to
○
Figure 4-7) shall then display.
Suspends scanning and changes to show the Continue
button.
Confirms the test result, and continues to the system
diagnosis after selecting the required system by tapping
the item in the Main Section.
Deletes codes. A warning m essage screen will display
to inform you of possible data loss when this function is
selected.
29
Diagnostics Operations Diagnosis
Saves the diagnostic session as a history record, this
Name Description
Save
allows you to quickly restore access to the test systems.
Control Units
This option allows you to manually locate a required control system for testing
through a series of choices. You simply follow the menu driven procedure, and
make proper selection each time; the program will guides you to the diagnostic
function menu after a few choices you’ve m ade.
Figure 4-7 Sample Function Menu Screen
The Function Menu options vary slightly by different vehicles. The function
menu may include:
ECU Information – provides the retrieved ECU information in detail.
Selecting opens an information screen.
Read Codes – displays detailed information of DTC records retrieved
from the vehicle control module.
Erase Codes – erases DTC records and other data from the ECM.
Live Data – retrieves and displays live data and parameters from the
vehicle’s ECU.
30
Diagnostics Operations Diagnosis
Active Test – provides specific subsystem and component tests. This
selection may appear as Actuators, Actuator Test, or Function Tests,
etc., and the tests options vary depending on the manufacturer and
model.
Special Functions – provides component adaptation or variant coding
functions for custom configurations, and also allows you to reprogram
adaptive values for certain components after making repairs. Depending
on the test vehicle, this selection may sometimes appear as Control
Unit Adaptations, Special Functions, Variant Coding, Configuration
or something similar.
NOTE: With the diagnostic toolbar on top of the screen throughout the whole
diagnostic procedures, you are allowed to make various controls of the
diagnostic information at anytime, such as printing and saving the displayed
data, get help information, or perform data logging, etc.
To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the m enu options.
3. Select the Diagnosis section.
4. Locate the required system for testing by Auto Scan or through
menu driven selections in Control Units.
5. Select the desired test from the Function Menu.
4.6.1 ECU Information
This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications. The
sample ECU Information screen displays as below:
31
Diagnostics Operations Diagnosis
Figure 4-8 Sample ECU Information Screen
1. Diagnostics Toolbar Buttons – see
Buttons on page 23 for detailed descriptions of the operations for each
button.
2. Main Section – the left column displays the item names; the right
column shows the specifications or descriptions.
3. Functional Button – In this case, only a Back (or som etimes an ESC)
button is available; tap it to exit after viewing.
4.6.2 Read Codes
This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicle being tested, on
some vehicles, freeze fram e data can also be retrieved for viewing. The
sample Read Codes screen displays as below:
Table 4-2 Diagnostics Toolbar
32
Diagnostics Operations Diagnosis
Figure 4-9 Sample Read Codes Screen
1. Diagnostics Toolbar Buttons – see
Buttons on page 23 for detailed descriptions of the operations for each
button.
2. Main Section
Code Column – displays the retrieved codes from the vehicle.
Status Column – indicates the status of the retrieved codes.
Description Column – detailed descriptions for the retrieved codes.
Snowflake Icon – only displays when freeze frame data is available
for viewing; Selecting displays a data screen, which looks very
similar to the Read Codes interface, therefore sam e operation
method m ay be applied.
3. Functional Button – in this case, only a Back (or som etimes an ESC)
button is available; tap it to return to the previous screen or exit the
function.
4.6.3 Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have
been carried out, you can decide to erase the codes from the vehicle using
this function. Before performing this function, make sure the vehicle’s ignition
key is in the ON (RUN) position with the engine off.
Table 4-2 Diagnostics Toolbar
33
Diagnostics Operations Diagnosis
To erase codes
1. Tap Erase Codes from the Function Menu.
2. A warning message displays to inform you of data loss when this
function is applied.
a) Ta p Yes to continue. A confirming screen displays when the
operation is successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Check the Read Codes function again to ensure the operation is
successful.
4.6.4 Live Data
When this function is selected, the screen displays the data list for the
selected m odule. The items available for any control module vary from one
vehicle to another. The parameters display in the order that they are
transmitted by the ECM, so expect variation between vehicles.
Gesture scrolling allows you to quickly move through the data list. Simply
touch the screen and drag your finger up or down to reposition the parameters
being displayed if the data covers m ore than one screen. The figure below
shows a typical Live Data screen:
Figure 4-10 Sample Live Data Screen
34
Diagnostics Operations Diagnosis
1. Diagnostics Toolbar Buttons – tap the drop-down button at the top
center of the screen displays the toolbar buttons. See
Table 4-2
Diagnostics Toolbar Buttons on page 23 for detailed descriptions of the
operations for each button.
2. Main Section
Name Column – this column displays the parameter nam es.
a) Check Box - tap the check box at the left side of the parameter
name to make selection of an item. Ta p the check box again to
deselect the item.
b) Drop-down Button – tapping the drop-down button at the right
side of the parameter name opens a submenu, which provides
various choices for data display mode.
Value Column – displays the values of the parameter items.
Range Column - displays the minimum and the maximum limit
value.
Unit Column – displays the unit for the parameter values.
To change the unit mode, tap the Setting button on the top toolbar
and select a required mode. See
7.1.1 Unit on page 64 for more
information.
3. Display Mode
There are 4 types of display modes available for data viewing, allowing
you to view various types of parameters in the most suitable way for
better data check-ups.
Tapping the drop-down button on the right side of the parameter name
opens a s ubmenu. There are 4 but tons to configure the data display
mode, plus one Help button on the right, tappable when additional
information is available for your reference.
Each parameter item displays the selected mode independently.
Analog Gauge Mode – displays the parameters in form of an analog
meter graph
Text Mode – this is the default mode which displays the parameters in
texts and shows in list format
NOTE: Reading of status parameters, such as a switch reading, which
are mostly in word form, like ON, OFF, ACTIVE, and ABORT, etc., can
only be displayed in Text Mode. Whereas reading of value parameters,
such as a sensor reading, can be displayed in text mode and other graph
modes.
35
Diagnostics Operations Diagnosis
Waveform Graph Mode – displays the param eters in waveform graphs
When displaying this mode, three control buttons will appear on the right
side of the parameter item, allowing you to manipulate the display status.
Text Button – resumes Text Display Mode
Scale Button – changes the scale values, which are displayed
below the waveform graph. There are 4 scales available: x1, x2,
x4 and x8.
Zoom-in Button – tap once to display the selected data graph in
full screen
Digital Gauge Mode– displays the parameters in form of a digital gauge
graph
Full Screen Display – this option is only availabl e in the waveform graph
mode, and mostly used in Graph Merge status for data comparison.
There are three control buttons available on t he top right side of the
screen under this mode.
Edit Button – tapping this button opens an edit window, on which
you can set the waveform color and the line thickness displayed
for the selected parameter item.
Scale Button - changes the scale values, which are displayed
below the waveform graph. There are 4 scales available: x1, x2,
x4 and x8.
Zoom-out Button – exits full screen display.
To edit the waveform color and line thickness in a data graph
1. Select 1 to 3 parameter items to display in Waveform Graph mode.
2. Tap the Zoom-in Button on the right to display the data graph in
full screen.
3. Tap the Edit Button, an edit window appears.
4. Select a parameter item on the left column.
5. Select a desired sample color from the second column.
6. Select a desired sample line thickness from the right column.
7. Repeat step 4-7 to edit the waveform for each parameter item.
8. Tap Done to save the setting and exit, or tap Cancel to exit without
saving.
36
Diagnostics Operations Diagnosis
4. Functional Buttons
The operations of all the available functional buttons on Live Data screen
are described below:
Back – returns you to the previous screen or exit the function.
Record – starts recording the retrieved live data; the recorded data is
then stored as a video clip in the Data Manager application for future
reviews. This function could be triggered automatically at preset threshold
value or manually as you choose, and the triggering mode and record
duration can be configured in the Setting mode of Live Data.
Freeze – displays the retrieved data in freeze mode.
Previous Frame – Moves to the previous frame in the freeze data.
Next Frame – Moves to the next frame in the freeze data.
Resume – this button appears when the Record or Freeze function is
applied. Tapping this button stops data recording, or exit freeze data
mode, and resumes normal data display mode.
Flag – this button appears when the Record function is applied. Tapping
this button sets flags for the recorded data at points wherever you choose,
when playing back the recorded video clip later in Data Manager, the
preset flag will enable a popup to allow input of text to take notes.
Clear Data –tapping which clears all previously retrieved parameter
values at a cutting point whenever you choose.
To Top – moves a selected data item to the top of the list.
Graph Merge – tap this button to merge selected data graphs (for
Waveform Graph Mode only). This function is very useful when making
comparison for different param eters.
NOTE: This mode supports Graph Merge for 2 to 3 parameter items only,
so select no less than 2 o r more than 3 i tems each time when m aking
graph merge.
To cancel Graph Merge mode, tap the drop-down button on the
right side of the parameter name, and select a data display mode.
Show Selected/Show All – tap this option to exchange between the two
options; one displays the selected parameter items, the other displays all
the available it em s.
37
Diagnostics Operations Diagnosis
Setting – tapping this button opens a setting screen, which allows you to
set the trigger mode, recording duration, and various threshold values for
data recording, and make other controls.
Figure 4-11 Sample Setting Mode in Live Data
There are four navigation buttons on top of the Setting mode screen.
Range Button – displays the configuration screen on which you can
set the threshold values, an upper limit and a lower limit, for
triggering the buzzer alarm
. This function is only applied to the
Waveform Graph display mode.
a) MIN – tapping which opens a virtual keyboard, allows you to
enter the required lower limit value
b) MAX – tapping which opens a virtual keyboard, allows you to
enter the required upper limit value
c) Buzzer Alarm – switches the alarm on an d off. The alarm
function makes a beep sound as a reminder whenever the data
reading reaches the preset minimum or maximum point
To set threshold limits for the parameter values
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Range navigation button.
38
Diagnostics Operations Diagnosis
3. Select a parameter item on the left column, or enter the item
name in the Search bar.
4. Tap on the right side of the MIN button, and enter the required
minimum value.
5. Tap on the right side of the MAX button, and enter the required
maximum value.
6. Tap the ON/OFF button on the right side of the Buzzer Alarm
button to turn it on or off.
7. Tap Done to save the setting and return to the Live Data
screen; or tap Cancel to exit without saving.
If the threshold limits are successfully set, two horizontal lines now
appear on each of the data graphs (when Waveform Graph Mode is
applied) to indicate the alarming point. The threshold lines are shown
in different colors than the waveform of the parameters for distinction.
Record Button – displays the configuration screen for Record
Setting, on which you can set the trigger type, duration and trigger
point for the data recording function.
a) Trigger Type – sets the trigger mode for data recording,
mainly of two kinds: Manual and Auto. There are four options
available:
1) Manual – allows you to manually start and stop data
recording
2) DTC – auto triggers data recording when any DTC is
detected
3) DTC Check Mode – auto triggers data recording when
certain pre-selected DTC types are detected
4) Parameter – auto triggers data recording when any
parameter value reaches the preset threshold
b) Duration – sets the recording time (for Auto trigger mode only)
c) Trigger Point – reserves a relative percentage of a record
length before the data recording start point for reference (for
Auto trigger mode only)
39
Diagnostics Operations Diagnosis
To perform setting for live data record
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Record navigation button.
3. Tap the
4. Tap the
5. Tap the
6. Tap Done to save the setting and return to the Live Data
Done Button - confirms and saves the setting, and returns you to
the Live Data screen.
Cancel Button – cancel the setting operation, and returns you to
the Live Data screen.
4.6.5 Active Test
The Active Test function is used to access vehicle-specific subsystem and
component tests. Available test vary by manufacturer, year, and model, and
only the available tests displ ay in the m enu.
During an active test, the tester outputs commands to the ECU in order to
drive the actuators. This test determines the integrity of the system or parts by
reading the engine ECU data, or by monitoring the operation of the actuators,
such as switching a solenoid, relay, or switch, between two operating states.
> button on the right of Trigger Type bar and select
○
the required trigger mode.
> button on the right of Duration bar and select a
○
length of time.
> button on the right of Trigger Point bar and select
○
a relative percentage of a record length to be reserved before
the data recording start point.
screen; or tap Cancel to cancel without saving and exit Setting.
40
Diagnostics Operations Diagnosis
Selecting Active Test opens a menu of test options that varies by make and
model. Selecting a menu option activates the test. Follow all screen
instructions while performing tests. How and what information is presented on
the screen varies according to the type of test being performed. Some toggle
and variable control tests display Active Test Controls at the top of the screen
with data stream inform ation below, or vice versa.
Figure 4-12 Sample Active Test Screen
The functional buttons at the lower right corner of the Active Test screen
manipulate the test signals. The operational instructions are displayed on the
main section of the test screen. Simply follow the on-screen instructions and
make appropriate selections to complete the tests. Each time when an
operation is successfully executed, message such as “Command Finished”,
“Activation Successful”, or something similar displays.
Tap the ESC functional button to exit the test when finished.
4.6.6 Special Functions
These functions perform various component adaptations, allowing you to
recalibrate or configure certain components after making repairs or
replacement.
The m ain section of the Adaptation Operation screen displays a list of
operational and vehicle status information, which mainly consists of four parts:
41
Diagnostics Operations Diagnosis
1. The first part in the top line shows the description of the operation being
performed, and the execution status is displayed on the right, such as
Completed, or Activated, etc.
2. The second part shows the preconditions or requirements for executing
the operation being selected.
3. The third part displays the current conditions of the vehicle control module
being learned for comparison to the preconditions suggested by the
second part. If the current condition of the control module is out of the
suggested limit value, you must adjust the vehicle condition to meet the
requirement.
4. The last part displays the instruction of how to use the functional button at
the lower right corner of the screen to m anipulate the teach-in operations.
Figure 4-13 Sample Adaptation Operation Screen
Read the information carefully and check the vehicle condition accordingly,
when you are sure that the vehicle is ready to perform the adaptation, simply
follow the instruction provided to make appropriate selections. When the
operation is done, an execution status message such as Completed, Finished
or Successful, displays.
Tap the ESC button to exit the function.
42
Diagnostics Operations Service
4.7 Service
The Service section is specially designed to provide you quick access to the
vehicle systems for various scheduled service and maintenance performances.
The typical service operation screen is a s eries of menu driven executive
commands. By following the on-screen instructions to select appropriate
execution options, enter correct values or data, and perform necessary
actions, the system will guide you through the complete performance for
various service operations.
The most commonly performed service functions include:
Oil Reset Service
TPMS Programming Service
EPB Service
ABS/SRS Services
SAS Calibration Service
DPF Regeneration Service
4.7.1 Function Descriptions
This section describes the main functions for vehicle service:
Oil Reset Service
This function allows you to perform reset for the Engine Oil Life system, which
calculates an optimal oil life change interval depend on the vehicle driving
conditions and climate. The Oil Life Reminder must be reset every time the oil
is changed, so the system can calculate when the next oil change is required.
Tire Pressure Monitor System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the
vehicle’s ECU, as well as to perform TPMS programming and reset
procedures after tire sensors are replaced.
Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking
system safely and effectively. The applications include deactivating and
activating the brake control system, assisting with brake fluid control, opening
and closing brake pads, and setting brakes after disc or pad replacement, etc.
43
Diagnostics Operations Service
ABS/SRS Services
This function allows you to perform various bi-directional tests to check the
operating conditions of both the Anti-lock Braking System and the
Supplemental Restraint System, such as Automated Bleeding, Pump Motor
Test, and checking Module information, etc.
Steering Angle Sensor (SAS) Service
This service function allow you to perform calibration for the Steering Angle
Sensor, which permanently stores the current steering wheel position as the
straight-ahead position in the steering angle sensor EEPROM. On successful
completion of the calibration, the steering angle sensor fault memory is
automatically cleared.
DPF Regeneration Service
The Diesel Particulate Filter service function performs the regeneration
procedure which is the DPF cleaning operation to clear the blockage through
continuous burning of the particulate matter captured in the DPF filter. If the
DPF light on the vehicle comes on a nd you successfully complete a DPF
regeneration cycle, you will notice that the DPF light will automatically turn off.
4.8 Generic OBD II Operations
A fast-access option for OBD II/EOBD vehicle diagnosis is available on the
Vehicle Menu screen (
for DTCs, isolate the cause of an illuminated malfunction indicator lamp (MIL),
check monitor status prior to emissions certification testing, verify repairs, and
perform a number of other services that are emissions-related. The OBD
direct access option is also used for testing OBD II/EOBD compliant vehicles
that are not included in the Diagnostics database.
Functions of the diagnostics toolbar buttons at the top the screen are the
same as those available for specific vehicle diagnostics. See
Diagnostics Toolbar Buttons
Figure 4-1). Thi s option presents a qu ick way to check
4.8.1 General Procedure
To access the OBD II/EOBD diagnostics functions
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Vehicle Menu displays.
2. Tap the EOBD button. There are two options to establish
communication with the vehicle.
Table 4-2
on page 23 for details.
44
Diagnostics Operations Generic OBD II Operations
Auto Scan – When this option is selected the diagnostic tool
attempts to establish communication using each protocol in
order to determine which one the vehicle is broadcasting on.
Protocol – When this option is selected the screen opens a
subm enu of various protocols. A communication protocol is a
standardized way of data communication between an E CM
and a diagnostic tool. Global OBD may use several different
communication protocols.
3. Select a specific protocol if the Protocol option is selected. Wait for
the OBD II Diagnostic Menu to appear.
Figure 4-14 Sample OBD II Diagnostic Menu
NOTE: The
i button displayed beside the function name is tappable,
○
tapping which opens a bubble with additional function information.
4. Select a function option to continue.
DTC & FFD
I/M Readiness
Live Data
O2 Sensor Monitor
On-Board Monitor
Component Test
Vehicle Information
45
Diagnostics Operations Generic OBD II Operations
Vehicle Status
NOTE: Som e functions are supported only on certain vehicle makes.
4.8.2 Function Descriptions
This section describes the various functions of each diagnostic option:
DTC & FFD
When this function is selected, the screen displays a list of Stored Codes and
Pending Codes. When the Freeze Frame data of certain DTCs are available
for viewing, a snowflake button will display on the right side of the DTC item.
The Erase Codes function can be applied by tapping the functional button at
the lower bottom of the screen.
Figure 4-15 Sample DTC & FFD Screen
Stored Codes
Stored codes are the current emission related DTCs from the ECM of the
vehicle. OBD II/EOBD Codes have a priority according to their emission
severity, with higher priority codes overwriting lower priority codes. The
priority of the code determines the illumination of the MIL and the codes
erase procedure. Manufacturers rank codes differently, so expect to see
differences between makes.
Pending Codes
These are codes whose setting conditions were met during the last drive
46
Diagnostics Operations Generic OBD II Operations
cycle, but need to be met on two or m ore consecutive drive cycles before
the DTC actually sets. The intended use of this service is to assist the
service technician after a v ehicle repair and after clearing diagnostic
information, by reporting test results after a single driving cycle.
a) If a test failed during the driving cycle, the DTC associated with that
test is reported. If the pending fault does not occur again within 40 to
80 warm-up cycles, the fault is automatically cleared from m emory.
b) Test results reported by this service do not necessarily indicate a
faulty component or system. If test results indicate another failure
after additional driving, then a DTC is set to indicate a faulty
component or system, and the MIL is illuminated.
Freeze Frame
In most cases the stored fram e is the last DTC that occurred. Certain
DTCs, those that have a g reater impact on vehicle emission, have a
higher priority. In these cases, the highest priority DTC is the one for
which the freeze frame records are retained. Freeze frame data includes
a “snapshot” of critical parameter values at the time the DTC is set.
Erase Codes
This option is used to clear all em ission related diagnostic data such as,
DTCs, freeze frame data and manufacturer specific enhanced data from
the vehicle’s ECM, and resets the I/M Readiness Monitor Status for all
vehicle monitors to Not Ready or Not Complete status.
A confirmation screen displays when the clear codes option is selected to
prevent accidental loss of data. Select Yes on the confirmation screen to
continue or No to exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is an
excellent function to use prior to having a vehicle inspected for compliance to
a state emissions program. Selecting I/M Readiness opens a submenu with
two choices:
Since DTCs Cleared – displays the status of monitors since the last time
the DTCs are erased.
This Driving Cycle – displays the status of monitors since the beginning
of the current drive cycle.
47
Diagnostics Operations Generic OBD II Operations
Live Data
This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.
Live data can be displayed in various modes, see
for detailed information.
4.6.4 Live Data on page 34
O2 Sensor Monitor
This option allows retrieval and viewing of O2 sensor monitor test results for
the most recently performed tests from the vehicle’s on-board computer.
The O2 Sensor Monitor test function is not supported by vehicles which
communicate using a controller area network (CAN). For O2 Sensor Monitor
tests results of CAN-equipped vehicles, refer to
On-Board Monitor.
On-Board Monitor
This option allows you to view the results of On-Board Monitor tests. The tests
are useful after servicing or after erasing a vehicle’s control module memory.
Component Test
This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems. This
function is useful in determining how well the ECM responds to a command.
Vehicle Information
The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.
Vehicle Status
This item is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, retrieved codes amount, status
of the Malfunction Indicator Light (MIL), and other additional information may
be displayed.
48
Diagnostics Operations Exiting Diagnostics
4.9 Exiting Diagnostics
The Diagnostics application rem ai ns open as long as there is an active
communication with the vehicle. You must exit the diagnostics operation
interface to stop all communications with the vehicle before closing the
Diagnostics application.
NOTE: Damage to the vehicle electronic control module (ECM) may occur if
communication is disrupted. Make sure the all connections, such as data
cable, USB cable, and wireless, are properly connected at all times during
testing. Exit all tests before disconnecting the test cable or powering down the
tool.
To exit the Diagnostics application
1. From an active diagnostic screen, tap the Back or ESC functional
button to exit a diagnostic session step-by-step; Or
2. Tap the Vehicle Swap button on the diagnostics toolbar to return to
the Vehicle Menu screen.
3. From the vehicle menu screen, tap the Home button on the top
toolbar; or tap the Back button on the navigation bar at the bottom of
the screen. Or
4. Tap the Home button on the diagnostics toolbar to exit the
application directly to the MaxiSys Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle
and it is safe to open other MaxiSys applications, or exit the MaxiSys
Diagnostic System and return to the Android System’s Home screen.
49
Chapter 5 Data Manager Operations
The Data Manager application is used to store, print, and review the saved files. Most
operations are controlled through the toolbar.
Selecting the Data Manager application opens the file system menu. Different file types
are sorted separately under different options, there are six types of information files to
be viewed or played back.
Figure 5-1 Sample Data Manager Main Screen
5.1 Operations
Data Manager Operations are based on toolbar controls, details are explained
in the following sections.
5.1.1 Image Files
The Image section is a JPG database containing all captured screenshot
images.
50
Data Manager Operations Operations
Touching this button close the editing toolbar
Touching this button opens a w indow
Figure 5-2 Sample Image Database Screen
1. Toolbar Buttons – used to edit, print and delete the image files. See
Table 5-1 Toolbar Buttons in JPG Database on page 51 for detailed
information.
2. Main Section – displays the stored images.
Table 5-1 Toolbar Buttons in JPG Database
Name Button Description
Back
Enter Edit
Cancel
Search
Info
Print
Delete
Returns to the previous screen.
Touching this button shows the editing toolbar
to print, delete or view image information.
or cancels file search.
Quickly locates the image file by entering the
vehicle nam e, test path, file name or file info.
displaying the detail information of the image.
Touching this button prints the selected image.
Touching this button deletes the selected
image.
51
Data Manager Operations Operations
To edit image information
1. Select Data Manager application from the MaxiSys Job Menu.
2. Select Image to access the JPG database.
3. Select an image to display it in full screen.
4. Tapping the screen once displays the editing toolbar.
5. Tap the Info button to open a window displaying the image
information.
6. Tap the Edit button on the top right corner of the window. The editing
screen displays.
7. Edit the image information by entering the new file name, and f ile
information.
8. Tap Done to save the information and exit, or tap Cancel to exit
without saving.
To delete selected images
1. Select Data Manager application from the MaxiSys Job Menu.
2. Select Image to access the JPG database.
3. Tap the Enter Edit button to display the editing toolbar.
4. Select the images that need to be deleted by tapping the thumbnail
images, the selected thumbnail displays a tick icon at the bottom
right corner.
5. Tap the Delete button, and then Delete Selected, now the selected
images are deleted.
5.1.2 PDF Files
The PDF section stores and displays all PDF files of saved data. After entering
the PDF database, select a PDF file to view the stored information.
This section uses the standard Adobe Reader application for file viewing and
editing, please refer to the associated Adobe Reader manual for more detailed
instructions.
52
Data Manager Operations Operations
5.1.3 Review Data
The Review Data section allows you to playback the recorded data frames of
live data streams.
On the Review Data main screen, select a record file to playback.
Figure 5-3 Sample Data Playback Screen
1. Drop-down Toolbar – tap the button at the top center of the screen to
open the Drop-down Toolbar
2. Main Section – displays the recorded data frames
3. Navigation Toolbar – allows you to manipulate data playback
Use the Navigation Toolbar buttons to playback the record data from frame to
fr am e.
Tap Back to exit data playback.
5.1.4 Apps Manager
This section allows you to manage the firmware applications installed on the
MaxiSys Diagnostics System. Selecting this section opens a managing screen,
on which you can check all the available vehicle diagnostic applications.
Select the vehicle firmware you want to delete by tapping on the car brand
icon, the selected item will display a blue tick at the upper right corner. Tap the
Delete button on the top bar to delete the firmware from the system database.
53
Data Manager Operations Operations
5.1.5 Data Logging
The Data Logging section allows you to launch Support platform directly to view all
records of all sent or unsent (saved) data loggings on the diagnostic system. For
more details, please refer to11.5
Data Logging 11.5on Page 85.
54
Chapter 6 MaxiFix Operations
The MaxiFix application launches the on-line troubleshooter database, which not only
provides you virtually all common diagnostic trouble code (DTC) database for most
vehicles, but also serves as a forum allowing you to network with other MaxiSys users,
and gives you access to a vast database of repair and diagnostic tips along with proven
filed fixes.
While the MaxiFix provides the abundant troubleshooter information available, the
database keeps growing with daily troubleshooting resources by recording the reported
solution cases, and the advisory reports of the MaxiSys users from all over the world.
Information in the MaxiFix database is organized into a series of diagnostic tips that are
designed to quickly lead you to the root cause of a particular problem on the test vehicle,
which will help you quickly find solutions for various diagnostic problems.
6.1 Navigation
You need to register the device to your online account before launching the
MaxiFix platform, see
11.1 Product Registration on page 80 for details.
Figure 6-1 Sample MaxiFix Home Page
55
MaxiFix Operations Navigation
The MaxiFix screen layout consists of 3 main areas:
1. The Header –the tool bar across the top of the screen which allows you
to select vehicles and perform searches.
2. The Main Screen –located at the center of the screen displaying content
based on the vehicle attributes and keywords specified. The tabs on the
main screen vary in accordance with the section selected on the
Navigation Menu, allowing you to switch between functions.
3. The Navigation Menu –the main menu at the bottom of the screen,
which provides you access to different sections of MaxiFix.
The Header
The Header at the top of the screen features:
A Select Vehicle button to open the vehicle identification window, and
vehicle information bar, for example “2014>Hyundai> Accord Coupe >
L4-2.4L (K24W 1)”.
A search field to find relevant information by entering keywords, codes,
or problems.
Select Vehicle Button
The “Select Vehicle” button on the Header allows you to specify the vehicle
which you want to reference on MaxiFix, by selecting each of the vehi cle
attribute from a sequence of option lists. This feature helps to filter out the
searches that allow only the information that applies to the identified vehicle to
display.
Note: All attributes must be specified to make a complete vehicle selection for
the most efficient search results.
To select a vehicle
Follow the procedure below to select a vehicle:
1. If you haven’t already done so, click the “Select Vehicle” button on
the Header.
2. Select the year of the vehicle from the list.
3. Select the make of the vehicle from the list.
4. Select the model of the vehicle from the list.
56
MaxiFix Operations Navigation
5. Select the submodel of the vehicle from the list.
6. Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.
6.1.1 Terminology
MaxiFix Tip
A MaxiFix Tip provides practical information of real fix of a specific vehicle
repair issue with detailed descriptions. It is combined with proven fix and
vehicle specific data, and filed into an all-in-one information source to provide
you with quick and easy repair solutions.
On MaxiFix community you can find Tips or share your own Tip to help other
community members solve vehicle issues.
To search for a MaxiFix Tip
1. Select a Vehicle:
a) Click the “Select Vehicle” button on the Header at the top of
the page.
b) Select the year of the vehicle from the list.
c) Select the make of the vehicle from the list.
d) Select the model of the vehicle from the list.
e) Select the submodel of the vehicle from the list.
f) Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified
vehicle is shown on the Header.
2. Enter a Search Term.
MaxiFix has an exclusive one-stop l ookup that helps you find all of
MaxiFix resources by one click. Simply enter a search term into the
search bar on the Header to begin the search.
3. Proven Results!
The powerful MaxiFix database gives you proven results! The
typical MaxiFix Tips combine actual workshop fixes and data which
may include:
57
MaxiFix Operations Operations
a) OBDII Fault Codes description and reference—helps in
diagnostic assessment by making clear the nature of an
automotive problem so that beginner and advanced
technicians can make effective repairs
b) Real Fix Tips—provides repair tips from actual shop
practices and are presented in an e asy to understand
Complaint, Cause, Correction format.
If you still can’t find the information you want, you can ask the
MaxiFix community for help by clicking “Ask” on the Navigation
Menu at the bottom of the screen.
Adopted!
The “Adopted!” icon that displays at the top right side of a Tip page indicates
that the related Tip has been adopted by at least 1 technician in the community.
If a tip has helped you to solve a repair problem, you are encouraged to give
an Adopted! count to the tip. Each member is allowed to click the “Adopted!”
once for a tip, and each click will add 1 count to the total number of “Adopted!”
The “Adopted!” count helps you easily identify which tips are really helpful for
repairing vehicle issues. You can also post a c omment about how the tip has
helped you as reference to other members.
6.2 Operations
The Navigation Menu is at the bottom of the screen. Selecting the items on the
Navigation Menu allows you to switch between the main sections on MaxiFix.
These main sections include:
Home –shows all questions and allows you to specify questions about
one or multiple makes.
Search Fix –allows you to search for information from all available
resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.
Ask –allows you to ask a question in the community.
My MaxiFix –shows all your posts including Questions and Fixes in the
community, and allows you to view your personal profile, select your
vehicle preference, and share your tips.
My Messages – shows a list of message notifications which is relevant
58
MaxiFix Operations Operations
to your activities in the Question section.
Support – opens the FAQ page, or a message box for contacting
Customer Service by email.
6.2.1 Home
Home is the first option on the Navigation Menu at the bottom of the screen.
Tapping it opens your MaxiFix home page. There is a list of questions posted
on the community, and you can scroll down the page to the bottom and view
more questions by tapping “View More”. Click on any question and you will be
linked to the detailed page in the Ask section.
You can configure your main screen to display questions only related to the
vehicle makes you are interested in, by clicking the “Filter” button on the main
page of Home, and select the desired vehicle makes. This filter can be
canceled anytime by clicking the “Remove All Filters” button, and the default
setting will be restored to display questions about all vehicle makes.
6.2.2 Search Fix Features
Search Fix, the second option on the Navigation Menu at the bottom of the
screen, presents search results for the specified vehicle. Search results are
listed in various categories:
All – includes all search results, including related Questions, Tips, and
Questions – presents a l ist of open Question discussed in the
Tips – presents a list of Tips that directly correlate to your search criteria.
Real Fixes –presents a l ist of Tips that have been collected from actual
6.2.3 Ask
Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.
Real Fixes to your search.
community that may be pertinent to your search.
Select a Tip from the list to open and review the complete Tip.
shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.
59
MaxiFix Operations Operations
To ask a MaxiFix Question
1. If not already done, click Select Vehicle on the Header to specify
the vehicle you are asking about.
2. Click Ask on the Navigation Menu at the bottom of the screen to
open the Ask page.
3. On the Ask page find Ask for Help, fill in the following sections to
ask a question.
The Ask page has 4 sections:
Subject – this is where you enter a brief subject for the
question.
My Question – ask a c lear and concise question that you want
to ask the community. Be sure to be descriptive and concise
when asking your question.
Problem Description –describe how the vehicle is behaving.
Repair History – include any previous diagnostic tests that you
perform ed, including the results of the tests. Also list any parts
that were replaced during previous diagnostic work.
Tap the “Cancel” button to cancel your question and return to the Ask
page.
Tap the “Submit” button to post your question to the community.
Tap the “Attach File” button to include images or reference files with
your question.
You are requested to select one Adopted Answer from all of the
responses and then close the question. For details, please refer to
My Messages section.
6.2.4 My MaxiFix
My MaxiFix, the fourth option on t he Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:
My Questions – opens a list with links to the opened questions that you
have posted to the community
My Cases – opens a list with links to the closed questions and tips that
you have contributed to the community.
60
MaxiFix Operations Operations
Marked Posts – opens a list with links to Tips and discussions that you
are actively participating in.
My Profile –allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
register time, and edit your portrait.
Vehicle Preference –used to set up a list of preferred vehicles. The
preferred list allows you to limit the choices that displayed on the “Select
Vehicle” list to specific years, and makes. Click “Set Year” or “Set Make”
to set your preferred models. The preferred makes will also be displayed
in the “Filter” options on the Home page.
Share a Tip – allows you to share your personal repair experience with
the community.
Click My MaxiFix on the Navigation Menu at the bottom of the screen, to
display all questions and tips that you have contributed to the community.
Create a Tip
A “Tip” is a concise and complete description of the fix for a particular vehicle
repair issue.
To create a new MaxiFix Tip
1. Select My MaxiFix from the Navigation Menu.
2. Select Select Vehicle from the Header and enter the identifying
attributes of the vehicle you are writing the Tip about.
3. On the My MaxiFix page find Share a Tip; click this link to open the
My Tips page.
4. Enter the Tip subject in the Subject field.
5. Compose your Tip in the Description field. Include as much
information as possible, while keeping the information concise and
to the point. A Tip should provide accurate information that is
reader-friendly.
Use the Cancel button at the right-side bottom of the page to cancel your
tip and return to the My MaxiFix page. Or,
Use the Submit button at the right-side bottom of the page to contribute
your tip to the community.
Use the Attach File button at the left-side bottom of the page to include
images or other supporting data with your question.
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MaxiFix Operations Operations
View Profile Information
You can view your personal profile by clicking on your account ID or “My
Profile” in My MaxiFix section or edit portrait where applicable, and visit other
community members’ profile by clicking their portrait. Information included in
your profile determines how you are presented to the community, and what
type of information will be sent to you from the community.
6.2.5 My Messages
My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification which is relevant to your activities
in the Question section. A notification icon will appear on the top-right corner of
“My Messages” if there is any new or unread message in the Question section.
The number on the notification icon indicates the total number of the new and
unread messages. The displayed number will be reduced correspondingly
after viewing. The message notification will appear under the following two
conditions:
1. Your question or answer is replied by other MaxiFix community members.
2. Your answer is marked as the “Adopted!” by the MaxiFix community
member who asked the question.
Tap My Messages, select and open the message you want to read from the list.
If your problem is solved according to the reply, you should select one
Adopted Answer and close the question. If your answer is marked as
“Adopted!”, the prompt “Adopted! + 4” will be displayed permanently.
Tap Clear to delete all message notifications.
Select “Adopted Answers”
Members are requested to select one Adopted Answer from all of the
responses on “My Messages” page before closing a question. The community
members who provided the Adopted Answer are rewarded with scores for
their contribution.
About Adopted Answer:
Only one answer can be selected as “Adopted Answer”.
Answers can only be rated by the MaxiFix member who asked the
question.
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MaxiFix Operations Operations
Close a Question
When a repair question that you've posted to the community is resolved, you
are encouraged to write down the case as a way to share a good solution. This
will help the other MaxiFix m embers to find useful information for practical fix.
To close a question, you need to select the question’s response message from
the m essage list on “My Messages” page first, then tap “Adopted Answer” and
select “Close Question”. Tap the “Cancel” button to cancel your submission
and return to My Messages page. It is strongly recommended to share your
repair solutions before closing a question. Your question will be converted to a
MaxiFix Community Tip after closing.
Score Rewarding System
1. A score of 3 is awarded when you close a question.
2. A score of 2 is awarded if your closed question is marked as "Adopted!" by no
less than 20 community members.
3. A score of 4 is awarded if your answer is selected as the “Adopted Answer”.
4. A score of 1 is awarded if your answer is selected as the "Adopted Answer" for
a closed question which is marked as "Adopted!" by no less than 20
community members.
5. A score of 1 is awarded to each of the first three respondents.
6.2.6 Support
Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides 2 ways to gain support from MaxiFix:
1. A message form to contact the administrator of MaxiFix.
2. A Frequently Asked Questions (FAQ) link that answers the most frequent
questions we hear from MaxiFix community members.
If you wish to contact the administrator of this site please use the contact form.
Select “Support” from the Navigation Menu to open the comment window. To
allow the administrator to respond to your question or issue, the following
information should be provided:
Your name
A contact email address
A contact phone number
63
Chapter 7 Settings Operations
Selecting Settings application opens a setup interface, on which you can adjust default
setting and view information about the MaxiSys system. There are seven options
available for the MaxiSys system settings:
Unit
Language
Printing Setting
Notification Center
Multitask
About
System Settings
7.1 Operations
This section describes the operation procedures for the settings.
7.1.1 Unit
This option allows you to adjust the measurement unit for the diagnostic
system.
To adjust the unit setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Unit option on the left column.
3. Select the required measurement unit, Metric or English. A tick icon
will display to the right of the selected unit.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
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Settings Operations Operations
7.1.2 Language
This option allows you to adjust the display language for the MaxiSys system.
To adjust the language setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Language option on the left column.
3. Select the required language. A tick icon will display to the right of
the selected language.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
7.1.3 Printing Setting
This option allows you to print any data or information anywhere and anytime
via Wi-Fi connection. For more information about printing, see 3.3.1 Pr inting
Operation on page 14.
To setup the printer connection
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Printing Setting option on the left column.
3. Tap the Print via Network it em to activate the printing function,
which enables the device to send files to the printer through the PC
via Wi-Fi connection.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
7.1.4 Notification Center
This option allows you to turn the Notification Center function on or off. The
Notification Center function configures the display tablet to receive regular
on-line messages from the server for system update notifications or other
service information via the Internet. It is highly recommended to keep this
function on all the time, so you won’t miss out any new update for MaxiSys or
event from Autel. Internet access is required for receiving on-line m essages.
65
Settings Operations Operations
To enable the Notification Center function
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Notification Center option on the left column.
3. Tap the ON/OFF button to enable or disable the Notifications
function. If the function is enabled the button turns blue, or if
disabled the button turns gray.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
When the Notification Center function is turned on, and new messages are
received by the MaxiSys device, a notification message displays on the
MaxiSys Job Menu. Press on the message bar and drag it down, and the
received messages are shown in the list, slide the list up or down to view all if
the message list covers more than one screen.
Tapping a specific message launches the corresponding application. For
example, if you tap on an Update notification message, the Update application
will be launched.
7.1.5 Multitask
The Multitask option allows you to turn Multitask function on or off. The Multitask
feature enables you to browse and navigate more freely among different
applications on the MaxiSys system. By simple tapping the Multi Task button, the
Multi Task menu displays all bookmarks of the active applications; you can switch
from one app to another in just 1 second.
To enable the Multitask function
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Multitask option on the left column.
3. Tap the ON/OFF button to enable or disable the Multitask function. If
4. Tap the Home button on the top left corner to return to the MaxiSys
7.1.6 About
The About option provides information of the MaxiSys diagnostic device
regarding the product name, version, hardware, and serial number, etc.
the function is enabled the button turns blue, or if disabled the button
turns gray.
Job Menu. Or select another setting option for the system setup.
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Settings Operations Operations
To check the MaxiSys product information in About
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the About option on the left column. The product information
screen displays on the right.
3. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu, or select another setting option for the system setup,
after viewing.
7.1.7 System Settings
This option provides you a direct access to the Android background system
setting interface, on which you can adjust various system settings for the
Android system platform, regarding wireless settings, various device settings
such as sound and display, as well as system security settings, and check the
associated information about the Android system, etc. Refer to Android
documentation for additional information.
67
Touching this button deletes the selected vehicle
Touching this button to create a ne w customer
Chapter 8 Shop Manager Operations
The Shop Manager application helps you to manage the workshop information,
customer information records, and keep test vehicle history records, which can be a
great assist in dealing with daily workshop business and improves customer service.
There are three main functions available:
Vehicle History
Workshop Information
Customer Manager
The operations of these functions of the Shop Manager application are mainly
manipulated by the toolbar buttons, which are listed and described in the table bel ow:
Table 8-1 Top Toolbar Buttons in Shop Manager
Name Button Description
Back
Diagnostics
Enter Edit
Delete
Search
Cancel
Edit
Add Account
Returns to the previous screen.
Touching this button directs you to the vehicle’s
Diagnostics screen to activate a direct test session.
Touching this button shows the editing toolbar to
print or delete the selected file.
record item from the list.
Quickly locates the vehicle record by entering the
vehicle nam e or test path.
Touching this button to cancel edit or file search.
Touching this button allows you to edit information
for the displayed file.
account file.
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Shop Manager Operations Vehicle History
Touching this button opens a no te form, which
Touching this button opens the Vehicle History
Name Button Description
History Notes
Vehicle
History
Done
allows you to create audio record, attach picture or
video, or edit text notes, etc.
screen which displays the correlated test vehicle
records.
Complete editing and save the file.
8.1 Vehicle History
This function stores records of test vehicle history, including vehicle
information and the retrieved DTCs from previous diagnostic sessions, and
displays all information in an easy-to-check table list, on which you can view
summarized details and manually input other information about the test
vehicle and diagnostic loggings, etc. The Vehicle History also provides direct
access to the previously tested vehicle and allows you to restart a diagnostic
session without the need to do vehicle identification again.
Figure 8-1 Sample Vehicle History Screen
1. Top Toolbar Buttons – navigates and makes various controls of the
application.
2. Main Section – displays all the vehicle history records information.
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Shop Manager Operations Vehicle History
To activate a test session for the recorded vehicle
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Vehicle History
3. Tap the Diagnostics button at the bottom of the thumbnail of a
vehicle record item. Or,
4. Select a vehicle record item by tapping the thumbnail.
5. A Histori cal Test record sheet displays, check the recorded
information of the recorded test vehicle, and tap the Diagnostics
button on the upper right corner.
6. The vehicle’s Diagnostics screen displays, now a ne w diagnostic
session is activated, see
instructions on vehicle diagnostic operations.
4.6 Diagnosis on page 27 for detailed
8.1.1 Historical Test Record
The Historical Test record sheet of the tested vehicle is a detailed data form,
which includes all general information of the vehicle such as vehicle year,
make and model, etc., and the diagnostic trouble codes retrieved from the
previous test sessions, as well as other service details which can be added
manually by the technician himself.
Figure 8-2 Sample Historical Test Record Sheet
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Shop Manager Operations Workshop Information
To edit the Historical Test record sheet
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main
section. The Historical Test record sheet displays.
4. Tap the Edit button to start editing.
5. Tap on each item to input the corresponding information or add
attaching files or images.
NOTE: The vehicle VIN num ber, or license and the customer information
account are correlated by default. Adding one of the information will
automatically associate the other item in the record sheet, provided that
the later one exists.
6. Tap Add to Customer to correlate the Historical Test record sheet to
an existing customer account, or add a new associating account to
be correlated with the test vehicle record. See
Manager
on page 72 for more information.
8.3 Customer
7. Tap Done to save the updated record sheet, or tap Cancel to exit
without saving.
8.2 Workshop Information
The Workshop Information form allows you to edit, input and save the detailed
workshop information, such as shop name, address, phone number and other
remarks, which, when printing vehicle diagnostic reports and other associated
test file, will appear as the header of the printed documents.
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Shop Manager Operations Customer Manager
Figure 8-3 Sample Workshop Information Sheet
To edit the Workshop Information sheet
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Workshop Information.
3. Tap the Edit button on the top toolbar.
4. Tap on each field to input the appropriate information.
5. Tap Done to save the updated workshop information sheet, or tap
Cancel to exit without saving.
8.3 Customer Manager
The Customer Manager function allows you to create and edit customer
accounts. It helps you to save and organize all customer information accounts
that are correlated with the associated test vehicle history records, which is a
great support for the arrangement of daily workshop business.
To create a customer account
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager.
3. Tap the Add Account button. An empty information form displays,
tap each field to input the appropriate information.
NOTE: The items that must be filled are indicated as required fields.
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Shop Manager Operations Customer Manager
4. Tap the
sub menu displays, select Take Photo to take a new photo for the
account, or select Choose Photo to choose from the existing files.
5. Some customers may have more than one vehicle for service; you
can always add new vehicle information to the account to be
correlated. Tap Add New Vehicle Information, and then fill in the
vehicle information. Tap the
6. Tap Done to save the account, or tap Cancel to exit without saving.
To edit a customer account
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap on the input field where needs to be altered or supplemented,
and enter updated information.
6. Tap Done to save the updated information, or tap Cancel to exit
without saving.
+ photo frame beside the Name chart to add a p hoto. A
□
x button to cancel adding.
○
To delete a customer account
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap the Delete Customer Information button. A confirmation
message displays.
6. Tap OK to confirm the command, and the account is deleted. Tap
Cancel to cancel the request.
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Shop Manager Operations Customer Manager
8.3.1 History Notes
The History Notes function allows you to add audio and video records, text
notes and photos, to keep multi-media work logs for the associated customer
account, which can be very helpful when dealing with repeat customers.
Keeping notes for each vehicle serviced for each customer will keep you
always on track and well organized in business.
To access History Notes
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager or Vehicle History.
3. Select a customer account by tapping the corresponding name card.
A Custom er Information sheet displays (if Customer Manager is
selected). Or, select a vehicle history record item to open the
Historical Test record sheet (if Vehicle History is selected).
4. Tap the History Notes button on the top bar. Now the History Notes
screen displays.
Figure 8-4 Sample History Notes Screen
1. Functional Buttons – navigates and make various controls of the
function
2. Main Section – displays the note list on the left column and the detail
information of the selected note on the right column
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Shop Manager Operations Customer Manager
Touching this button to cancel edit or file
s button opens an edit window
Performs audio recording and creates audio
Records a video and adds the file to History
photos and adds the files to History
Table 8-2 Function Buttons in History Notes
Name Button Description
Back
Delete
Search
Cancel
Edit
Add Notes
Audio
Record
Add Photos
Take a Video
Take a Photo
Save
Returns to the previous screen.
Touching this button deletes the selected note.
Quickly locates the required note by entering
the note title.
search.
Touching thi
allowing you to edit notes and attach files.
Touching this button to add new note in History
Notes.
files.
Opens the image file for selection, and adds
the selected photos to History Notes.
Notes.
Takes
Notes.
Saves notes.
To add a note in History Notes
1. Access History Notes.
2. Tap the Add Notes button. An edit window displays.
3. Tap on the Title bar to input a note title.
4. Tap on the blank space below to edit a text note or remark.
5. Select a f unction button on the top to add files in any form you
choose.
6. Ta p Save to save the note; tap Discard or Cancel to exit without
saving.
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Chapter 9 Update Operations
The internal programming of the MaxiSys Diagnostic System, known as the firmware,
can be updated using the Update application. Firmware updates increase the MaxiSys
applications’ capabilities, typically by adding new tests, new models, or enhanced
applications to the database.
The display device automatically searches for available updates for all of the MaxiSys
components when it is connected to the internet. Any updates that are found can be
downloaded and installed on the device. This section describes installing an update to
the MaxiSys Diagnostic System firmware. A notification message displays if an update
is available when the Notifications function is enabled in the Settings application (See
7.1.4 Notification Center page 65 for details).
Figure 9-1 Sample Update Screen
1. Navigation and Controls
Home Button – returns to the MaxiSys Job Menu
Update All – updates all available updates
Search Bar – search specific update item by inputting the file name, for
example: a vehicle make
2. Status Bar
Left Side – displays the MaxiSys device model information and serial number
Right Side – displays an update progress bar indicating the com pletion status
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Update Operations Operations
3. Main Section
Left Column – displays vehicle logos and update firmware version inform ation;
tap the About button displays a function list in PDF showing more details
about the firmware
Middle Column – displays a brief introduction about the new changes to the
firmware operation or capabilities. Tap
i button to open an information
○
screen to view more details, and tap the dim area around to close the window.
Right Column – according to the operation status of each firmware item, the
button displays differently.
a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.
To update the firmware
1. Power up the MaxiSys Display Tablet, and ensure that it is connected to a
power source and with steady internet connection.
2. Tap the Update application button from the MaxiSys Job Menu; or tap the
update notification message when received one. The Update application
screen displays.
3. Check all available updates:
If you decide to update all the items, tap the Update All button.
If you only want to update some individual items, tap the Update button
on the right column of the specific item.
4. Tap the Pause button to suspend the updating process. When you tap
Continue to renew the update, the updating process will resum e from the
break point.
5. When the updating process is completed, the firmware will be installed
automatically. The new version will replace the original version if there is
one.
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Chapter 10 Remote Desk Operations
The Remote Desk application launches the TeamViewer Quick Support program, which
is a simple, fast and secure remote control interface. You can use the application to
receive ad-hoc remote support from Autel’s support centre, colleagues, or friends, by
allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.
10.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID
would be the phone number under which all TeamViewer Clients can be
reached separately. Computers and mobile devices that run TeamViewer are
identified by a globally unique ID. The first time the Remote Desk application
is started, this ID is generated automatically based on the hardware
characteristics and will not change later on.
Make sure the MaxiSys Display Tablet is connected to the Internet before
launching the Remote Desk application, so that the Display Tablet is
accessible to receive remote support from the third party.
Figure 10-1 Sample Remote Desk Screen
78
Remote Desk Operations Operations
To receive remote support from a partner
1. Power on the MaxiSys Display Tablet.
2. Tap the Remote Desk application on the MaxiSys Job Menu. The
TeamViewer interface displays and the device ID is generated and
shown.
3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
http://www.team viewer.com), and then start the software on
online (
his/her computer at the same tim e, in order to provide support and
take control of the display tablet remotely.
4. Provide your ID to the partner, and wait for him/her to send you a
remote control request.
5. A popup displays to ask for your confirmation to allow remote control
on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer docum ents for additional information.
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Chapter 11 Support Operations
This application launches the Support platform which synchronizes Autel’s on-line
service base station with the MaxiSys display tablet. In order to synchronize the device
to your on-line account, you need to register the product through the Internet when you
use it for the first time. The Support application is connected to Autel’s service channel
and on-line communities which provides the quickest way for problem solutions,
allowing you to submit complaints or sent help requests to obtain direct services and
supports.
11.1 Product Registration
In order to get access to the Support platform and obtain update and other
services from Autel, you are required to register the MaxiSys MS906
Diagnostic Device the first time you use it.
To register the diagnostic device
1. Visit the website: http://pro.autel.com
2. On the Sign In page, input your account ID and other information to
log in, if you already have an account.
3. If you are a new member to Autel and do not have an account yet,
click the Create Autel ID button on the left side.
4. Enter the required information in the input fields, read through
Autel’s Terms and Conditions and tick on Agree, and then click
Create Autel ID at the bottom to continue.
5. The online system will automatically send a confirmation email to the
registered email address. Validate your account by clicking the link
provided through the mail. A product registration screen opens.
6. Find out the device’s serial number and password from the About
section of the Settings application on the display tablet.
7. Select the product model of your device, enter the product serial
number and password on the Product Registration screen, and click
Submit to compl ete the registration procedure.
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.
Support Operations Support Screen Layout
11.2 Support Screen Layout
The Support application interface is navigated by 4 simple buttons on the top
navigation bar, operation of each is described below in turn from left to right:
Home Button – returns to the MaxiSys Job Menu.
Back – returns to the previous screen, each press takes you back one
step.
Forward – each press moves forward one screen until you’ve reached
the last screen visited.
Refresh – reload and update the screen.
Figure 11-1 Sample Support Application Screen
The main section of the Support screen is divided into two sections. The
narrow column on the left is the main m enu; selecting one subject from the
main menu displays the corresponding functional interface on the right.
81
Support Operations My Account
11.3 My Account
The My Account screen displays the comprehensive information of the user
and the product, which is synchronized with the on-line registered account,
including User Info, Device Info, Update Info and Service Info.
Personal Info
The User Info and Device Info are both included under the Personal Info
section.
User Info - displays detailed information of your registered on-line Autel
account, such as your Autel ID, Nam e, Address and other contact
information, etc.
Device Info – displays the registered product information, including the
Serial Number, Registration Date, Expire Date, and Warranty Period.
Update Info
The Update Info section displays a detailed record list of the product’s
software update history, including the product serial number, software version
or name, and the update time.
Service Info
The Service Info section displays a d etailed record list of the device’s service
history information. Every time the device has been sent back to Autel for
repair, the device’s serial number and the detailed repair inform ation, such as
the fault type, changed components, or system reinstallation, etc, will be
recorded and updated to the associated online product account, which will be
synchronized to the Service Info section.
11.4 User Complaint
The User
well as to view historical complaint records.
Complaint screen allows you to establish a new complaint case, as
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Support Operations User Complaint
Screen Layout
Figure 11-2 Sample Complaint Screen
The User Com plaint screen consists of two parts.
1. Option Bar
Period Filter – displays only the complaint records within the
defined period on the list
Status Filter – displays the corresponding complaint records
according to the selected case status
New Complaint Button – starts a new complaint case.
2. Complaint List
The complaint list normally displays all the com plaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User’s Account ID, Date, and
the Case Status.
There are four kinds of the case status:
Open – indicates the complaint case has been started but not
processed yet
Suspended – indicates the complaint case is being processed
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Support Operations User Complaint
Waiting Customer Reply – indicates the complaint has been
replied by the service personnel, and requires feedback from the
customer
Closed – indicates the complaint case has been processed, solved,
and ended
To view the detailed com plaint session, tap the
> button on the right
○
side of the case item.
To establish a new complaint session
1. Register the product online.
2. Tap the Support application on the MaxiSys Job Menu. The device
information is automatically synchronized with the online account.
3. Tap Complaint on the Main Menu.
4. Tap the New Complaint button at the upper right corner. A
selection m enu with a category of service channels displays.
5. Select your target service channel and click Next to continue. A
standard complaint form displays, on which you are allowed to
enter detailed information, such as personal information, vehicle
information, and device information, you can also attach image or
PDF files with the form.
6. Enter in each input field the appropriate information, in order to
settle the complaint more efficiently, it is recommended to fill out the
complaint form as detailed as possible.
7. Select the required processing time on the last section according to
the urgency of the case.
8. Tap Submit to send the completed form to Autel’s online service
center, or tap Reset to refill it. The submitted complaints will be
carefully read and handled by the service personnel, and the
respond speed may depend on the processing time you’ve
required.
To make a reply in a complaint session
1. Register the product online.
2. Tap the Support application on the MaxiSys Job Menu. The device
information is automatically synchronized with the online account.
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Support Operations Data Logging
3. Tap Complaint on the Main Menu.
4. Select an existing complaint case item on the record list by tapping
> button on i ts right side. The screen displays the complaint
the
○
session details.
5. Tap the Post Reply button on the upper right side after viewing, to
make a reply. An edit screen displays.
6. Input the content in the input field, and if necessary, upload an
attaching file.
7. Tap Submit to post the reply.
8. Tap the States selection drop-down menu to reset a case state.
9. Tap the Update button to commit the newest update.
11.5 Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and s end back
problem solutions within 48 hours to the corresponding Data Logging session,
on which you are also allowed to have a direct conversation with the support
personnel.
Figure 11-3 Sample Data Logging Screen
85
Support Operations Comm unities
To make a reply in a Data Logging session
1. Tap on the Sent tag to view a list of submitted data loggings.
2. Select a specific item to view the latest update of the processing
progress.
3. Tap on the input field at the bottom of the screen, and enter the texts.
Or tap the Audio button to record a voice message, or cam era
button to take a picture.
4. Tap Send to deliver your message to the technical center.
11.6 Communities
The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website
discuss technical topics or share information with, as well as ask for technical
advices or offer technical supports to all other members in Autel’s online
support communities.
www.autel.com
, where you are allowed to
Figure 11-4 Sample Communities Home Screen
To start a discussion
1. Tap Start a discussion on the Communities Home screen. A list of
the major forums is displayed.
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Support Operations Comm unities
2. Select a desired group according to the subject you are about to
discuss. For example, if you are going to ask a question about the
MaxiSys tablet, tap MaxiSys to start a discussion.
3. Enter your topic and the discussion content in the appropriate input
field.
4. Select a category or edit tags for the discussed post. This will help
other members with similar interest to find your post.
5. Tap OK to submit the post.
To join and reply to a discussion post
1. Select a forum group that you are interested in, whether by the
product or the features, on the Communities Home screen. A list of
the latest posts is displayed.
2. Select a specific category on the Categories menu to better pinpoint
the topics you are most interested with.
3. Tap the
discussion. The posts contents are displayed.
4. Browse through all the posts by sliding the screen up and down. Tap
Go to original post when reaching the end of the discussion to
return to the first post.
5. Tap Reply to reply a s pecific post, or tap Reply to original post to
join and continue the whole discussion.
6. Enter your comment in the input field, and tap OK to submit your
post.
> button on the right side of the topic item to view the
○
User Profile
The User Profile section allows you to set personal Avatar, check your
member status and other information, as well as to review your personal posts
in the communities.
Tap the Avatar image on the Communities screen to open the User Profile.
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Support Operations Training Channels
Figure 11-5 Sample User Profile Screen
Profile – displays the user’s personal information and m ember status.
The Related links allow you to check the Top Users (ranked according
to their points and levels) in the communities, as well as to find out other
online users.
Avatar – allows you to select an image to set as your personal Avatar to
be displayed in the communities.
Stuff – displays all the discussions you’ve posted at various forums in a
list.
11.7 Training Channels
The Training section provides quick links to Autel’s online video accounts.
Select a video channel by the language to see all the available online tutorial
videos from Autel for various technical supports, such as product usage
techniques and vehicle diagnostics practice, etc, may be available for your
interests.
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Support Operations FAQ Database
11.8 FAQ Database
The FAQ section provides you comprehensive and abundant references for all
kinds of questions frequently asked and answered about the use of Autel’s
online member account, and shopping and payment procedures.
Account – displays questions and answers about the use of Autel’s
online user account.
Shopping & Payment – displays questions and answers about online
product purchase and payment methods or procedures.
89
Chapter 12 Training Operations
The Training application provides and allows you to play various tutorial videos stored
on the device. The stored training materials mainly consists of product usage tutorials
and vehicle diagnostic training videos, all produced by top-notch technicians and
product experts. The application also allows you to download or watch more associated
videos online, by providing quick links to Autel’s online video database.
Figure 12-1 Sample Training Application Screen
1. Navigation Buttons – allows you to navigate the application interface.
Home Button – returns to the MaxiSys Job Menu
Online Button– opens the quick link page and provides access to Autel’s
online video database
All Button – displays all available video files
Product Button – displays video files for product usage tutorial
Diagnostic Button – displays video files for vehicle diagnostic training class
2. Main Section – displays the available video files for watching
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Training Operations Operations
To play a video
1. Tap the Support application on the MaxiSys Job Menu. The Training
application screen displays.
2. Select a video file from the main section.
3. Tap the Play button on the left side.
4. Select a Player from the popup window if necessary. Now you can watch the
video, it is played in full screen mode.
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Chapter 13 Quick Link Operations
The Quick Link application provides you with convenient access to Autel’s official
website and many other well-known sites in automotive service, which offers you
abundant information and resources, such as technical help, knowledge base, forums,
training, and expertise consultations, etc.
Figure 13-1 Sample Quick Link Screen
To open a quick link
1. Tap the Quick Link application on the MaxiSys Job Menu. The Quick Link
application screen displays.
2. Select a website thumbnail from the main section. The Chrome browser is
launched and the selected website is opened.
3. Now you can start exploring the website!
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Chapter 14 Maintenance and Service
To ensure that the MaxiSys diagnostic tablet performs at its optim um level, we advise
that the product maintenance instructions covered in this section is read and followed.
14.1 Maintenance Instructions
The following shows how to maintain your devices, together with precautions
to take.
Use a soft cloth and alcohol or a mild window cleaner to clean the touch
screen of the tablet.
Do not use any abrasive cleansers, detergent, or automotive chemicals
to the tablet.
Maintain the devices in dry conditions and keep them within normal
operating temperatures.
Dry your hands before using the tablet. The touch screen of the tablet
may not work if the touch screen is moist, or if you tap the touch screen
with wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before
and after each use.
At the end of each work day, wipe the device housing, wiring, and
connectors clean with a damp cloth.
Do not attempt to disassemble your tablet.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction
or damage caused by the use of unauthorized battery charger and
accessories will void the limited product warranty.
Ensure that the battery charger does not come in contact with conductive
objects.
Do not use the tablet beside microwave ovens, cordless phones and
some medical or scientific instruments to prevent signal interference.
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