Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and MaxiCheck®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in China, the United
States and other countries. All other marks are trademarks or registered trademarks of
their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted, in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or any economic
consequential damages. (including lost profits)
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support:
pro.autel.comwww.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
support@autel.com
For details, please refer to theService Procedures in this manual.
i
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming
into contact with the device.
There are various procedures, techniques, tools, and parts for servicing vehicles, as
well as in the skill of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipment, we
cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of
the system being tested. It is crucial to use proper service methods and test
procedures. It is essential to perform tests in an appropriate and acceptable manner
that does not endanger your safety, the safety of others in the work area, the device
being used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and
applicable test procedures provided by the manufacturer of the vehicle or equipment
being tested. Use the device only as described in this manual. Read, understand, and
follow all safety messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you in regards of all possible hazards. You must be certain that any
condition or service procedure encountered does not jeopardize your personal safety.
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce
1
carbon monoxide, an odorless, poisonous gas that causes slower reaction time and
can lead to serious personal injury or loss of life.
It is not advised to use headphones at a high volume
Listening at high volumes for long periods of time may result in loss of hearing.
Safety Warnings
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
Operate the vehicle in a well-ventilated work area, for exhaust gases are
poisonous.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for
manual transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended
while testing.
Be extra cautious when working around the ignition coil, distributor cap, ignition
wires and spark plugs. These components create hazardous voltages when the
engine is running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal
injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
Do not place the test equipment on the distributor of the vehicle. Strong electro-magnetic
interference can damage the equipment.
2
CONTENTS
1 USING THIS MANUAL ................................................................................................... 6
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.
1.1 Conventions
The following conventions are used.
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Tap OK.
1.1.2 Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.
Example:
NOTE
New batteries reach full capacity after approximately 3 to 5 charging and discharging
cycles.
Important
IMPORTANT indicates a situation that if not avoided may result in damage to the
tablet or vehicle.
Example:
IMPORTANT
6
Keep the cable away from heat, oil, sharp edges and moving parts. Replace damaged
cables immediately.
1.1.3 Hyperlink
Hyperlinks or links that take you to other related articles, procedures, and illustrations
are available in electronic documents. Blue italic text indicates a selectable hyperlink
and blue underlined text indicates a website link or an email address link.
1.1.4 Illustrations
Illustrations used in this manual are samples, and the actual testing screen may vary
for each vehicle being tested. Observe the menu titles and on-screen instructions to
make correct option selection.
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
To use the camera:
1. Tap the Camera button. The camera screen opens.
2. Focus the image to be captured in the view finder.
3. Tap the inner white circle. The view finder now shows the captured picture
and auto-saves the taken photo.
4. Tap the thumbnail image on the top right corner of the screen to view the
stored image.
5. Tap the Back or Home button to exit the camera application.
7
2 General Introduction
MaxiSys MS909 is a multi-platform diagnostic solution comprised of a powerful 9.7-inch
TFT-LCD touchscreen Android-based tablet, a VCI communication and diagnostic unit, as
well as cloud-based repair instructions and expert advice. As an intelligent diagnostic and
information system, MaxiSys MS909 not only displays the relevant repairs gathered from
experienced industry experts, but provides step-by-step guidance to ensure the repair is
done correctly and efficiently.
There are two main components to the MaxiSys system:
Display Tablet – the central processor and monitor for the system.
VCI - Vehicle Communication Interface.
This manual describes the construction and operation of these devices and how they
work together to deliver diagnostic solutions.
3. Power LED - refer to Table 2-1 Power LED Description for details.
4. Front Camera
8
LED
Color
Description
Power
Green
Lights green when the display tablet is being
charged and the battery level is above 90%.
Lights green when the Display Tablet is powered on
and the battery level is above 15%.
Yellow
Lights yellow when the Display Tablet is being charged
and the battery level is below 90%.
Red
Lights red when the Display Tablet is powered on and the
battery level is below 15%
5. Built-in Microphone
Table 2-1 Power LED Description
Figure 2-2 MaxiSys Tablet Back View
6. Speaker
7. Collapsible Stand – extends from the back to allow hands-free viewing of the
tablet
8. Rear Camera
9. Camera Flash
9
Figure 2-3 MaxiSys Tablet Top View
10. Head Phone Jack
11. USB Port
12. USB Port
13. Mini USB Port - cannot be used with the USB Port simultaneously.
14. HDMI (High-Definition Multimedia Interface) Port
15. Micro SD Card Slot
16. DC Power Supply Input Port
17. Lock/Power Button – long press to turn on and off the Display Tablet, or short
press to lock the screen.
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
Internal Battery Pack
AC/DC Power Supply
Vehicle Power
IMPORTANT
Do not charge the battery when the temperature is lower than 0°C (0°F) or higher than
45°C (113°F).
Internal Battery Pack
The tablet can be powered with the internal rechargeable battery, which if fully charged
can provide sufficient power for about 8 hours of continuous operation.
AC/DC Power Supply – using power adapter
The tablet can be powered from an external outlet using the AC/DC power adapter.
The AC/DC power supply also charges the internal battery pack.
Vehicle Power
The tablet can be powered from the cigarette lighter or other DC power port on the test
vehicle through a direct cable connection. The vehicle power cable connects to the DC
power supply port on the top side of the display unit.
Flashes green when the device is communicating with the vehicle system
Figure 2-4 J2534 ECU Programming Device
12
IMPORTANT
Do not disconnect the programming device while this status light is on! If the flash
programming procedure is interrupted while the vehicle ECU is blank or only partially
programmed, the module may be unrecoverable.
4. Connection LED
Lights solid green when the device is connected to the tablet via the USB
cable
Lights solid blue when the device is connected to the tablet via Wi-Fi or
Bluetooth
5. Power LED
Lights solid green when the device is powered on
Blinks red when system failure occurs
Lights amber automatically at power up when the device is self-testing
6. USB Port
J2534 Programming Capability
The J2534 ECU Programming Device is a SAE J2534-1 & -2 compliant PassThru
programming interface device. Using the updated OEM software, it is capable of
replacing the existing software/firmware in the Electronic Control Units (ECU),
programming new ECUs and fixing software-controlled drivability issues and emission
issues.
Communication
The J2534 ECU programming device supports BT and USB communications. It can
transmit vehicle data to the tablet with or without a physical connection. The working
range of the transmitter through BT communication is 210 feet (about 70 m). A signal
lost due to moving out of range automatically restores itself when the tablet unit is
brought closer to the VCI unit.
2.2.2 PowerSources
The J2534 programming device can receive power from both of the following sources:
Vehicle Power
AC/DC Power Supply
Vehicle Power
The J2534 programming device operates on 12-volt vehicle power, which it receives
through the vehicle data connection port. The device powers on whenever it is
connected to an OBD II/EOBD compliant data link connector (DLC). For non OBD
13
Item
Description
Communications
Wireless BT V2.1 + EDR
USB 2.0
Wireless Frequency
Wireless BT V2.1+EDR, 2.4GHz
Input Voltage Range
12 VDC to 24 VDC
Supply Current
170 mA 12 VDC
100 mA @ 24 VDC
Operating Temp.
0°C to 60°C (ambient)
Storage Temp.
-65°C to 100°C (ambient)
Dimensions (L x W x H)
149 mm (5.87”) x 86 mm (3.38”) x 35 mm (1.28”)
Weight
290 g (0.64 lb.)
II/EOBD compliant vehicles, the device can be powered from a cigarette lighter or
other suitable power port on the test vehicle using the auxiliary power cable.
AC/DC Power Supply
The J2534 programming device can be powered from a wall socket using the AC/DC
power adapter.
For additional information, please refer to the accompanied user manual for the J2534
ECU Programming Device.
14
Benz-14
Chrysler-16
BMW-20
Nissan-14
Mitsubishi/Hyu
ndai-12+16
Fiat-3
PSA-2
Mazda-17
VW/Audi-2+2
Benz-38
2.3 Accessories Kit
2.3.1 Main Cable
The VCI device can be powered through the Main Cable when connected to an OBD
II/EOBD compliant vehicle. The Main Cable connects the VCI device to the vehicle
DLC, through which the VCI device can transmit vehicle data to the tablet.
Figure 2-7 Main Cable – 1.5m in Length
2.3.2 OBD I Adapters
The OBD I adapters are for Non-OBD II vehicles. The adapter used depends on the
type of vehicle being tested. The most common adapters are shown below (Adapters
may be sold separately, please contact your distributor for details).
15
Standard 2.0 USB Cable
Connects the tablet to the VCI unit.
AC/DC External Power Adapter
Connects the tablet to the external DC power
port for power supply.
Cigarette Lighter
Provides power to the tablet or the VCI device
through connection to the vehicle cigarette
lighter receptacle, as some non-OBD II vehicles
cannot provide power via the DLC connection.
Clipper Cable
Provides power to the tablet or the VCI device
through connection to the vehicle battery.
Lighter Fuse x2
A safety device for the cigarette lighter.
2.3.3 Other Accessories
16
3 Getting Started
Make sure the tablet has sufficient power or is connected to the external power supply
(see2.1.2 Power Sourceson page 10).
3.1 Power Up
Press and hold the Lock/Power button on the right side of the tablet to switch the unit
on. The system boots up and displays the MaxiSys Main Screen.
Figure 0-1 Sample Main Screen Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
The screen is locked by default upon startup. It is recommended to lock the screen when
not in use to protect information in the system and conserve the power.
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu driven, which allows you to quickly locate the test
procedure, or data that you need, through a series of questions and options. Detailed
descriptions of the menu structures are found in the chapters for each application.
17
Name
Button
Description
Diagnostics
Accesses the diagnostic functions. See
Diagnostics on page 23.
Service
Accesses special functions menu. See Service
on page 77.
Remote
Programming
Accesses remote programming request menu.
See Remote Programming on page82.
MaxiFix
Provides an extensive resource of repair
techniques and diagnostics information. See
MaxiFix on page91.
Measurement
Point of entry to measuring vehicle system
parameters such as voltage, resistance, current,
and monitors signal activities.
Data Manager
Accesses saved repair shop, customer and
vehicle data including vehicle diagnostic details
and test records. See Data Manager on page
106.
Settings
Accesses the system settings menu and general
tablet menu. See 错误!未找到引用源。Settings on
page 113.
Update
Accesses system software update menu. See
Update on page 117.
VCI Manager
Accesses VCI connection menu. See 错误!未找到
引用源。VCI Manager on page 119.
3.1.1 Application Buttons
The table below briefly describes each of the applications in the MaxiSys system.
Table 0-1 Applications
18
Name
Button
Description
ADAS
Accesses ADAS menu. See ADAS on page123.
Support
Synchronizes Autel’s online service database
with the MaxiSys tablet. See Support on page
124.
Remote
Desktop
Configures your unit to receive remote support
using the TeamViewer application. See 错误!未找
到引用源。Remote Desktop on page 127.
Quick Link
Provides associated website bookmarks to allow
quick access to product update, service, support
and other information. See Quick Link on page
128.
MaxiViewer
Provides a quick search for supported functions
and/or vehicles. See MaxiViewer on page 129.
MaxiVideo
Configures the unit to operate as a video scope
device by connecting to an Imager head cable for
close vehicle inspections. See MaxiVideo on
page 131.
MaxiMall
Purchase software updates directly from the
tablet. See MaxiMall on page 136.
Name
Button
Description
Locator
Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.
3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in the
table below:
Table 0-2 Locator and Navigation Buttons
19
Name
Button
Description
Back
Returns to the previous screen.
Android Home
Returns to Android System’s Home screen.
Recent Apps
Displays a list of applications that are currently
running. Tap an app icon to launch. Remove an
app by swiping it to the right.
Browser
Launches the Chrome Internet browser.
Camera
Tap the icon to open the camera; or press and
hold it to capture a screenshot of the tablet. The
saved files are auto-stored in the Data Manager
application for later review.
Display &
Sound
Adjusts the brightness of the screen and the
volume of the audio output.
MaxiSys Home
Returns to MaxiSys Main Screen.
VCI
Opens the VCI Manager application. A green
check mark at the bottom right corner indicates
the VCI device is connected, while a red cross
icon will display if connection fails. The battery
status icon displays the remaining VCI power.
MaxiSys
Shortcut
Returns to the Diagnostics screen.
Service
Returns to the Service screen.
To use the camera
1. Tap the Camera button. The camera screen opens.
2. Focus the image to be captured in the view finder.
3. Tap the inner blue circle. The view finder now shows the captured picture and
auto-saves the taken photo.
4. Tap the thumbnail image on the top right corner of the screen to view the
stored image.
5. Tap the Back or Home button to exit the camera application.
Refer to Android documentation for additional information.
20
3.1.3 System Status Icons
Your MaxiSys tablet is fully functional with standard status icons of the Android
operating system. Refer to Android documentation for more information.
3.2 Power Down
Before you shut down the tablet, terminate all vehicle communications to avoid
possible ECM errors on some vehicles. If such shutdown is attempted, a warning
message will display to remind you to exit the Diagnostics application first.
To power down the MaxiSys tablet
1. Press and hold the Lock/Power button.
2. Tap Power off option.
3. Tap OK.
3.2.1 Reboot System
In case of system crash, long press the Lock/Power button and tap Restart to reboot
the system.
3.3 Configure Printing
To print from the MaxiSys tablet, you need to install printer software on a
Windows-based computer connected to a printer.
To install the MaxiSys Printer driver program
1. Download the Maxi PC Suite from www.autel.com > Support & Updates >
Firmware & Downloads > Update Client, and install to your windows-based
computer.
2. Follow the pop-up instructions to install the Maxi PC Suit to your PC.
3. After the Maxi PC Suite installation, the printer driver program, PC Link, will be
automatically installed on your PC.
4. Click on Finish to complete the installation procedure.
21
3.3.1 Printing
This section describes how to print files from the tablet through a Windows-based
PC.
To print through a Windows-based PC
1. Before printing, ensure the tablet is connected to the PC, either via Wi-Fi or LAN.
See Printing Setting on page 114 for more information.
2. Launch the PC Link application on the PC to open the printer interface.
3. Click Test Print to make sure the printer is working successfully.
4. Tap the Print button on the toolbar displayed in various applications of the
MaxiSys system. A temporary file will be created and sent to the computer for
printing.
5. Enable the Auto Print function to automatically print the files received from the
tablet.
To print the document later, click on Open PDF file and select the document, and double
click the Print on the MaxiSys Printer interface to start printing.
NOTE
Ensure the computer with the PC Link software installed is connected to a printer.
22
4 Diagnostics
The Diagnostics application can access the electronic control module of multiple
vehicle control systems, such as engine, transmission, ABS, and airbag system
(SRS).
4.1 Vehicle Communication and Selection
4.1.1 Establish Vehicle Communication
The Diagnostics operations require connecting the MaxiSys MS909 tablet to the test
vehicle through the VCI device using the Main Cable and test adapters (for non-OBD II
vehicles). To establish proper vehicle communication with the tablet, you need to
perform the following steps:
1. Connect the VCI device to the vehicle DLC for both communication and power
supply.
2. Connect the VCI device to the tablet via BT pairing, Wi-Fi or USB connection.
3. When the above steps are completed, check the VCI navigation button at the
bottom bar on the screen. If a green BT, Wi-Fi or USB icon displays at the lower
right corner, the MaxiSys MS909 Diagnostic Platform is ready to start vehicle
diagnosis.
4.1.1.1 Vehicle Connection
The method used to connect the VCI device to a vehicle DLC depends on the vehicle
configuration as follows:
A vehicle equipped with an On-board Diagnostics Two (OBD II) management
system supplies both communication and 12-volt power through a standardized
J-1962 DLC.
A vehicle not equipped with an OBD II management system supplies
communication through a DLC connection, and in some cases supplies 12-volt
power through the cigarette lighter receptacle or a connection to the vehicle
battery.
OBD II Vehicle Connection
This type of connection only requires the main cable without any additional adapter.
23
To connect to an OBD II vehicle
1. Connect the main cable’s female adapter to the Vehicle Data Connector on
the VCI device, and tighten the captive screws.
2. Connect the 16-pin male adapter to the vehicle DLC under the vehicle dash.
NOTE
The vehicle DLC is not always located under the dash; refer to the user manual of the test
vehicle for additional connection information.
Non-OBD II Vehicle Connection
This type of connection requires both the main cable and a required OBD I adapter for
the specific vehicle being serviced.
There are three possible conditions for Non-OBD II vehicle connection:
DLC connection supplies both communication and power.
DLC connection supplies communication and power is to be supplied via the
cigarette lighter connection.
DLC connection supplies communication and power is to be supplied via
connection to the vehicle battery.
To connect to a Non-OBD II Vehicle
1. Connect the main cable’s female adapter to the Vehicle Data Connector on
the VCI device, and tighten the captive screws.
2. Locate the required OBD I adapter and connect its 9-pin jack to the main
cable’s male adapter.
3. Connect the attached OBD I adapter to the vehicle DLC.
NOTE
Some vehicles may have more than one adapter or may have test leads instead of an
adapter. Make the proper connection to the vehicle DLC as required.
To connect the cigarette lighter
1. Plug the DC power connector of the cigarette lighter into the DC power supply
input port on the device.
2. Connect the male connector of the cigarette lighter into the vehicle cigarette
lighter receptacle.
To connect the clipper cable
1. Connect the tubular plug of the clipper cable to the male connector of the
cigarette lighter.
2. Plug the DC power connector of the cigarette lighter into the DC power supply
input port of the VCI device.
24
3. Connect the clipper cable to the vehicle battery.
Figure 0-1 Connection between Cigarette Lighter and Clipper Cable
NOTE
After the VCI device is successfully connected to the vehicle, the Power LED on the
device lights, and a beep sound will be heard.
4.1.1.2 VCI Connection
After the VCI device is properly connected to the vehicle, the Power LED on the VCI
device lights solid green, and is ready to establish communication with the tablet.
Coming with the MaxiSys MS909 tool kit, the VCI device supports three
communication methods with the tablet: BT, Wi-Fi and USB.
Pairing Up via BT
The working range for BT communication is about 328 feet (100 m), giving technicians
greater mobility to perform vehicle diagnosis from anywhere in the repair shop.
To expedite multi-vehicle diagnostics, more than one VCI can be used in busy repair shops
enabling technicians to quickly pair via BT their MaxiSys tablet to each VCI separately and
therefore eliminating the need to unplug the VCI from one vehicle and then connect it to
another each time a new vehicle comes in for repairs.
To pair up the tablet with the VCI device via BT
1. Power up the tablet.
2. Select the VCIManager application from the MaxiSys Main Screen.
3. The device automatically scans for available VCI devices around for BT
pairing. The found devices are listed in the Setting section on the right side of
the screen.
NOTE
If no VCI device is found, this may indicate that the signal strength is too weak to be
detected. Reposition the VCI device, and remove all possible objects that may cause
signal interference. Tap the Scan button at the top right corner to rescan for VCI.
4. Typically, the VCI device name displays as Maxi suffixed with a serial number.
25
Select the VCI device for pairing. (If using more than one VCI is used in the
shop, ensure the correct VCI is selected to pair.)
5. When pairing is successful, the connection status displays as Connected.
6. The VCI icon in the bottom navigation bar displays a green circle BT icon
when the tablet and the VCI are connected.
Refer to 12.2 BT Pairing on page120 for additional information.
Wi-Fi Connection
The VCI device supports both 2.4GHz and 5GHz Wi-Fi connection. Please choose
2.4GHz or 5GHz Wi-Fi connection according to specific situations. In open areas, the
working range of 2.4G Wi-Fi communication is up to 328 feet (100 m) while 5G Wi-Fi is
up to 164 feet (50 m).
To pair the tablet with the VCI device via Wi-Fi
1. Power up the tablet.
2. Select the VCIManager application from the MaxiSys Main Screen.
3. When the VCIManager application is opened, the tablet automatically scans
for available VCI devices around for Wi-Fi connection. Found VCI devices
are listed in the Setting section on the right side of the screen.
4. Typically, the VCI device name displays as Maxi suffixed with a serial number.
Select the required device for connection.
5. When pairing is successful, the connection status is shown as Connected.
6. The VCI icon in the bottom navigation bar displays a green circle Wi-Fi icon
when the tablet and the VCI are connected.
Refer to Wi-Fi Connection on page 120 for additional information.
USB Cable Connection
The USB cable connection is a simple and quick way to establish communication
between the tablet and the VCI device. After properly connecting the USB cable from
the tablet to the VCI device, the VCI navigation button in the bottom bar of the screen
displays a green check mark and the USB LED on the VCI device lights solid green,
indicating the connection between the devices is successful.
The MaxiSys diagnostic platform is now ready to perform vehicle diagnosis.
NOTE
The USB connection provides the most stable and fastest communication and is
therefore the recommended communication mode between the tablet and VCI when
operating ECU programming or coding. The USB communication method will take
priority over other connected communication modes.
26
4.1.1.3 No Communication Message
A. If the tablet is unable to connect to the VCI, an “Error” message displays. The
“Error” message indicates the tablet is not communicating with the VCI device.
Troubleshoot the error by performing the following steps:
Ensure the VCI device is powered on.
When using the wireless connection, ensure the network is configured
correctly and the proper device has been connected.
If the tablet loses communication abruptly during diagnostics, ensure
no objects cause signal interruption.
Ensure the VCI device is properly positioned with the VCI front side up.
Move the tablet closer to the VCI device. If using the wired connection,
ensure the cable is securely attached to the VCI.
Ensure the VCI communication mode is lit for the selected
communication type, BT, Wi-Fi or USB.
B. If the VCI device is unable to establish a communication link, a message will
display troubleshooting instructions. Possible causes for the communication error
include:
The VCI device is unable to establish a communication link with the
vehicle.
A vehicle system has been selected for diagnosis that is not supported
by the vehicle.
There is a loose connection.
There is a blown vehicle fuse.
The vehicle or the data case has a wiring fault.
There is a circuit fault in the data cable or adapter.
The vehicle identification code is incorrectly input.
4.1.2 Getting Started
Prior to first use of the Diagnostics application, ensure the VCI device is properly
connected to and is communicating with the tablet. See VCI Manager on page 119.
4.1.2.1 Vehicle Menu Layout
When the VCI device is properly connected to the vehicle, and paired to the tablet, the
platform is ready to start vehicle diagnosis. Tap on the Diagnostics application button
on the MaxiSys Main Screen, the Vehicle Menu displays on the screen.
27
Name
Button
Description
Home
Returns to the MaxiSys Main Screen.
VID Scan
Tap this button to open a dropdown list; tap Auto
Detect for auto VIN detection; tap Manual Input
to enter VIN code or license number manually.
Tap Scan VID to scan the license number / VIN
code by camera.
All
Displays all the vehicle makes in the vehicle
menu.
Favorites
Displays use-selected favorite vehicle makes.
1. Top Toolbar Buttons
2. Manufacturer Buttons
Top toolbar Buttons
Figure 0-2 Sample Vehicle Menu Screen
The operations of the Toolbar buttons at the top of the screen are listed and described
in the table below:
Table 0-1 Top Toolbar Buttons
28
Name
Button
Description
History
Displays the stored test vehicle history records.
This option provides direct access to the
previously tested vehicle records during previous
tests.See 9.1 Vehicle History on page 107.
America
Displays the American vehicle menu.
Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
China
Displays the Chinese vehicle menu.
Search
Tap the search field to display the virtual
keyboard and input the vehicle manufacturer to
test.
Cancel
Tap this button to exit the search screen or to
cancel an operation.
Manufacturer Buttons
The Manufacturer buttons display the various vehicle brand names. Select the
manufacturer button after the VCI device is properly connected to the test vehicle to
start a diagnostic session.
4.1.3 Vehicle Identification
The MaxiSys diagnostic system supports five methods of vehicle identification.
1. Auto VIN Scan
2. Manual Input
3. Scan License / VIN
4. Manual Vehicle Selection
5. OBD II Direct Entry
4.1.3.1 Auto VIN Scan
The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan function
to identify CAN vehicles with just one tap, enabling the technician to quickly identify the
exact vehicle and scan its available systems for fault codes.
To perform Auto VIN Scan
1. Tap the Diagnostics application button from the MaxiSys Main Screen. The
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Vehicle Menu displays.
2. Tap the VID Scan button in the top toolbar.
3. Select Auto Detect. The tablet starts VIN scanning on the vehicle ECU. Once
the test vehicle is successfully identified, the system will guide you to the
Vehicle Diagnostics screen.
Figure 0-3 Sample Auto Detect Screen
Depending on the vehicle, the Auto VIN function is still available after a vehicle brand
is selected.
Figure 0-4 Sample Vehicle Selection Screen
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Select Automatic Selection and the system will acquire VIN information automatically
or allow users to input the VIN manually.
4.1.3.2 Manual Input
For vehicles that do not support the Auto VIN Scan function, the MaxiSys diagnostic
system allows you to enter the vehicle VIN manually, or simply take a photo of the VIN
sticker for quick vehicle identification.
To perform Manual Input
1. Tap the Diagnostics application button from the MaxiSys Main Screen. The
Vehicle Menu displays.
2. Tap the VID Scan button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN code or license number.
Figure 0-5 Sample Manual VIN Input
5. Tap OK. The vehicle will be identified and matched to the vehicle database.
The Vehicle Diagnostics screen displays.
6. Tap Cancel to exit Manual Input.
4.1.3.3 Scan License / VIN
Tap Scan License / VIN in the dropdown list (Figure 4-3), the camera will be opened.
Position the tablet to align the license number or VIN code with the scanning window
and the license number or VIN code will be scanned and identified automatically. Tap
OK to proceed.
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Figure 0-6 Sample Scan License / VIN Code 1
The vehicle information will be displayed on the tablet. If previous diagnostic records
are present for the vehicle, these records and vehicle information will display. The VIN
and the vehicle make, model and year must be entered manually if no record for a
vehicle with the scanned license number exists in the tablet.
Figure 0-7 Sample Scan License / VIN Code 2
4.1.3.4 Manual Vehicle Selection
When the vehicle VIN is not automatically retrievable through the vehicle ECU, or the
specific VIN is unknown, you can select the vehicle manually.
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Step-by-step Vehicle Selection
This mode of vehicle selection is menu driven. Follow the screen prompts and make a
series of choices. Each selection you make advances you to the next screen. A Back
button in the lower right corner of the screen redirects you to the previous screen.
Procedures may vary by the vehicle being tested.
4.1.3.5 Alternative Vehicle Identification
Occasionally, the tablet may not be able to identify a vehicle. For these vehicles, the
user needs to perform a generic OBD-II or EOBD diagnostics. See Generic OBD II
Operations on page 60 for more information.
4.2 Diagnostics Screen Layout
This section describes how to navigate the Diagnostics interface and select test
options.
4.2.1 Diagnostics Screen Layout
The Diagnostics screens typically includes six sections.
Figure 0-8 Sample Diagnostics Screen
1. Diagnostics Toolbar
2. Current Directory Path
3. Status Information Bar
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Name
Button
Description
Home
Returns to the MaxiSys Main Screen.
Vehicle
Swap
Exits the diagnostic session and returns to the
vehicle menu screen to select another vehicle for
testing.
Settings
Opens the setting screen. See Settings on page
113.
Print
Saves and prints a copy of the displayed data.
Help
Provides instructions or tips for operations of
various diagnostic functions.
Save
Opens a submenu for the three options to save
data:
Tap Save This Page to take a screenshot
image
Tap Save All Data to save a PDF file (use this
save option when data displays on multiple
screens)
Tap Start Saving to record a video clip
(available for recording Live Data or graph data
only)
These files are saved in Data Manager. See Data
Manager on page 106.
Data
Logging
Use this function when encountering an error when
testing or diagnosing a vehicle. This function will
record communication data and ECU information of
the test vehicle and send it toAutel technicians to
4. Navigation Bar
5. Main Section
6. Functional Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains buttons that allow you to print or save the displayed
data and perform other operations. The table below provides a brief description for the
operations of the Diagnostics toolbar buttons:
Table 0-2 Diagnostics Toolbar Buttons
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Name
Button
Description
review and provide solutions.
To follow up the processing progress, see Data
Logging on page 126.
Send
Tap to submit the Data Logging report to the
technical support center via the Internet.
To print data in Diagnostics
1. Tap the Diagnostics application button on the MaxiSys Main Screen. The
Print button in the diagnostic toolbar is available throughout the Diagnostics
operation.
2. Tap Print and a drop-down list appears.
a) Print This Page – prints a screenshot of the current screen.
b) Print All Data – prints a PDF copy of all displayed data.
3. A temporary file will be created and sent to the computer for printing.
4. A confirmation message displays when the file is sent.
NOTE
Make sure the tablet and the printer are connected either via Wi-Fi or LAN before
printing. For more instructions on printing, see 10.1.3 Printing Settings on page 114
for details.
To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MaxiSys Main Screen. The
pen-shaped Data Logging button on the diagnostic toolbar is available
throughout the whole Diagnostics operations.
2. Tap the Data Logging button (a chat bubble icon is depicted on button) to
open a selection box. Select from a list of errors to generally describe the
problem encountered. A blue check mark will display adjacent to the error
selected. Tap OK to continue.
3. A submission form will display to let you fill in the report information.
4. Tap the Send button in the upper right corner of the screen to submit the
report form via the Internet, a confirmation message displays when sent
successfully.
Status Information Bar
The Status Information Bar at the top of the Main Section displays the following items:
1. VCI Icon – indicates the communication status between the tablet and the VCI
device.
2. Battery Icon – indicates the battery status of the vehicle.
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Main Section
The Main Section varies depending on the stage of operations which shows vehicle
identification selections, the main menu, test data, messages, instructions and other
diagnostic information.
The Main Section can display as two format types, a topology map and as a listing of
vehicle modules.
A. Topology Tab Page
The Topology Tab page displays a system distribution diagram of the vehicle
control modules.
Figure 0-9 Sample Topology Tab Page
Tap a module icon to perform further diagnosis and tests via the Function Menu
screen (Figure 4-11).
B. List Tab Page
Column 1 – displays the system numbers
Column 2 – displays the scanned systems
Column 3 – displays the screen results
-!-: Indicates that the scanned system may not support the code reading
function, or there is a communication error between the tablet and the control
system.
-?-: Indicates that the vehicle control system has been detected, but the tablet
Pass | No Fault: Indicates the system has been scanned and no faults are
detected.
Not Scanned: Indicates the system has not been scanned.
No Response: Indicates the system has not received a response.
Figure 0-10 Sample List Tab Page
Functional Buttons
The type of Functional Buttons displayed on the bottom of the screen vary by operation.
Function include navigation, reporting and code clearing. The functions of these
buttons will be described in the following sections when relevant.
The table below provides a brief description of the Functional Buttons’ operations in
Auto Scan:
Table 0-3 Functional Buttons in Diagnostics Screen
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Name
Description
Enter System
Enters the ECU system.
ESC
Returns to the previous screen or exit Auto Scan.
Select one of the system modules from the Topology or List, and tap Enter System to
enter the specific system functions
NOTE
The Diagnostic Buttons Toolbar (located at the top of the screen) will be active throughout
the diagnostic session for such tasks as printing and saving the displayed data, obtaining
help information, or performing data logging.
Figure 0-11 Sample Function Menu Screen
Available functions may vary by vehicle. The function menu may include:
ECU Information – displays detailed ECU information. Select to display
information screen.
Read Codes – displays detailed DTC information retrieved from the vehicle
control module.
Erase Codes – erases DTC records and other data from the ECM.
Live Data – retrieves and displays live data and parameters from the vehicle
ECU.
Active Test – provides specific subsystem and component tests. This selection
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may display as Actuators, Actuator Test, or Function Tests. Available tests vary by
vehicle.
Control Unit – Select to directly locate a control system for testing. Follow the
menu driven procedure, and make proper selections to be guided to appropriate
module and function menu.
Figure 0-12 Sample Control Unit Screen
Special Functions – provides component adaptation or variant coding functions
for custom configurations, and to allow to entry of adaptive values for certain
components after repairs.
Screen Messages
Messages display when additional input is needed before proceeding. There are three
main types of on-screen messages: Confirmation, Warning, and Error.
Confirmation Messages
This type of messages usually displays as an Information screen, when you are about
to perform an action that cannot be reversed or when an action has been initiated and
your confirmation is needed to continue.
When a user-response is not required, the message displays briefly.
Warning Messages
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This type of messages displays when completing the selected action may result in an
irreversible change or loss of data. An example of this message is the Erase Codes
message.
Error Messages
Error messages display when a systemic or procedural error has occurred. Possible
errors include cable disconnection and communication interruption.
4.2.2 Making Selections
The Diagnostics application is a menu-driven program that presents a series of options
one at a time. As you select from a menu, the next menu in the series displays. Each
selection narrows the focus and leads to the desired test. Use your fingertip or the
stylus pen to make menu selections.
4.3 Auto Scan
The Auto Scan function performs a comprehensive scanning of all systems in the vehicle
ECU to locate faults and retrieve DTCs. Tap Fault Scan to start scan. Systems with no
faults detected will display in green; systems containing faults will display in orange.
To perform Auto Scan function
1. Tap the Diagnostics application button on the MaxiSys Main Screen. Choose
the corresponding vehicle information and enter the vehicle diagnostic page.
Figure 0-13 Sample Vehicle Selection Screen
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2. Select Auto scan on the Main menu to enter the diagnostic interface.
Figure 0-14 Main Menu Screen
3. The Topology tab page displays in the main section. Tap the Fault Scan
button at the bottom of the screen to scan the vehicle system modules.
4.3.1 Test Plan
Figure 0-15 Sample Auto Scan Screen 1
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The Test Plan function intelligently prioritizes DTCs and leads the user to the proper
repair. This function is initially available for a subset of vehicles with extensive
coverage to follow in subsequent software updates.
Figure 0-16 Sample Auto Scan Screen 2
To perform the Test Plan function
1. Select Test Plan from the bottom functional buttons.
2. A test plan displays with recommended test or procedure to perform. Items
with higher priority should be tested first.
Figure 0-17 Sample Test Plan Screen 1
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4. Tap the button to test relative functions. Tap the button to display the
system information in detail and tap again to fold it.
5. Press Run to continue.
Figure 4-18 Sample Test Plan Screen 2
6. Follow the downloaded instructions to complete action.
4.4 Read and Erase Codes
4.4.1 Read Codes
This function retrieves and displays the DTCs from the vehicle control system. The
Read Codes screen varies for each vehicle being tested. For some vehicles, freeze
frame data can also be retrieved for viewing. A sample Read Codes screen displays as
below:
Column 1 – displays the retrieved codes from the vehicle.
Column 2 – indicates the status of the retrieved codes.
Column 3 – detailed descriptions for the retrieved codes.
6. Functional Buttons
DTC guide – tap to check related repair cases and help information.
Freeze Frame – icon displays when freeze frame data is available for viewing;
Tap icon to display data screen. The Freeze Frame interface is similar to the
Read Codes interface and share similar operations.
Search – tap to search the selected DTC for additional information on the
Internet.
Erase codes – tap to erase codes from the vehicle. It is recommended that
DTCs are read and needed repairs are performed before erasing codes.
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Read codes - retrieves and displays the DTCs from the vehicle control
system. The Read Codes screen varies for each vehicle being tested.
ESC – tap it to return to the previous screen or exit the function.
4.4.2 Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have been made,
you can erase the codes from the vehicle using this function. Before performing this
function, make sure the vehicle ignition key is in the ON (RUN) position with the engine
off.
To erase codes
1. Tap Erase Codes in the Function Menu.
2. A warning message displays to inform you of data loss when this function is
applied.
a) Tap Yes to continue. A confirming screen displays when the operation is
successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Check the Read Codes function again to ensure the operation is successful.
4.5 Live Data
When this function is selected, the screen displays the data list for the selected module.
The data available for any control module varies by vehicle. The parameters display in
the order that they are transmitted by the ECM, so expect variation among vehicles.
Gesture scrolling allows you to quickly move through the data list. Touch the screen
and drag your finger up or down to reposition the parameters being displayed if the
data occupies more than one screen. The figure below displays a typical Live Data
screen:
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Figure 0-20 Sample Live Data Screen
1. Diagnostics Toolbar Buttons – see Table 0-2 Diagnostics Toolbar Buttons on page
34 for detailed descriptions of the operations for each button.
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section
Name Column – this column displays the parameter names.
a) Check Box – tap the check box to the left of a parameter name to select
the item. Tap the check box again to deselect it.
b) Drop-down Button – tap the drop-down button on the right side of the
parameter name to open a submenu, which provides optional modes in
which to display the data.
Value Column – displays the values of the parameter items.
Unit Column – displays the unit for the parameter values.
To change the Unit mode, tap the Setting button in the top toolbar and
select a required mode. See 10.1.1 Unit on page 113.
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Display Mode
There are four types of display modes available for data viewing, allowing you to view
various types of parameters in the mode best suited to represent the data.
Tap the drop-down button to the right of the parameter name to open a submenu. A total
of 6 buttons will be displayed: The 4 buttons to the left represent different data display
modes, plus one Help button, active when additional information is available, and one Unit
Change button, for switching the unit of displayed data, to the right.
Figure 0-21 Sample Display Mode Screen
Each parameter item displays the selected mode independently.
Analog Gauge Mode – displays the parameters in gauge charts.
Text Mode – the default mode that displays the parameters as a text list.
Waveform Graph Mode – displays the parameters in waveform graphs.
In this mode, three control buttons will display on the right side of the screen,
allowing you to manipulate the displayed status.
Edit Button – tap to open an edit window, in which you can set the waveform
color and the line thickness displayed for the selected parameter item.
Text Button – resumes Text Display Mode.
Zoom-in Button – tap once to display the selected data graph in full screen.
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There are also two scale buttons, displayed above the waveform graph to the right side,
which can be used to change the scale values of the X axis and Y axis of the graph. There
are four scales available: x1, x2, x4 and x8.
Above the graph in the middle, there is a SetY button. Tap it to open the Settings window
in which the minimum and maximum value of the Y axis can be set.
Figure 4-22 Sample Waveform Graph Mode Screen
Digital Gauge Mode – displays the parameters in the form of a digital gauge
graph.
To edit the waveform color and line thickness in a data graph
1. Select 1 to 3 parameter items to display in Waveform Graph mode.
2. Tap the Zoom-in Button on the right side to display the data graph in full
screen.
3. Tap the Edit Button, and an edit window displays.
4. Select a parameter item from the left column.
5. Select a color from the second column.
6. Select a line thickness from the right column.
7. Repeat step 4 to 6 to edit the waveform for each parameter.
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8. Tap Done to save the setting and exit, or tap Cancel to exit without saving.
6. Functional Buttons
Figure 4-23 Sample Waveform Edit Screen
The operations of all available functional buttons on the Live Data screen are
described below:
Back – returns to the previous screen or exits the function.
Record – starts recording the retrieved live data; the recorded data is then stored
as a video clip in the Data Manager application for future reviews. This function
can be triggered automatically at preset threshold values or manually. The
triggering mode and record duration can be configured in the Setting mode of Live
Data.
Freeze – displays the retrieved data in freeze mode.
Previous frame – moves to the previous frame of frozen data.
Next frame – moves to the next frame of frozen data.
Resume – this button displays when the Record or Freeze function is applied. Tap
this button to stop data recording, or exit freeze data mode, and resumes normal
data display mode.
Flag – this button displays when the Record function is applied. Tap this button to
set flags to note points of interest when recording data. During playback in Data
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Manager, the preset flag will enable a popup window to allow for notes to be
added.
Clear data – tap this button to clear all previously retrieved parameter values.
To top – moves the selected data item(s) to the top of the list.
Graph merge – tap this button to merge selected data graphs (for Waveform
Graph Mode only). This function is very useful when comparing different
parameters.
NOTE
This mode supports Graph Merge for 2 to 3 parameter items only. Select 2 or 3
parameters when creating a graph merge.
To cancel Graph Merge mode, tap the drop-down button to the right of the
parameter name, and select a data display mode.
Show selected/Show all – tap this button to switch between the two options;
one displays the selected parameter items, and the other displays all the
available items.
Setting – tap this button to open a setting screen to set the trigger mode,
recording duration, and to set threshold values for data recording.
Figure 0-64 Sample Setting Mode in Live Data
There are four navigation buttons at the top of the Setting mode screen.
Selected Button – displays the configuration screen to set the threshold values, an
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upper limit and a lower limit, for triggering the buzzer alarm.This function is only
applied to the Waveform Graph display mode.
a) MIN – tap this button to display a virtual keyboard to enter the required lower limit
value.
b) MAX – tap this button to display a virtual keyboard to enter the required upper limit
value.
c) Buzzer alarm – switches the alarm on and off. The alarm function makes a beep
sound as an alert when the data reading reaches the preset minimum or maximum
point.
To set threshold limits for the parameter values
1. Tap the Setting button at the bottom of the Live Data screen.
2. Tap the Selected navigation button.
3. Select a parameter item from the left column, or enter the item name in the Search
box.
4. Tap the MIN button on the right side, and enter the required minimum value.
5. Tap the MAX button on the right side, and enter the required maximum value.
6. Tap the ON/OFF button on the right side of the Buzzer alarm button to turn it on or
off.
7. Tap Done to save the setting and return to the Live Data screen; or tap Cancel to
exit without saving.
When the limits are successfully set, two horizontal lines display on the data graph (when
Waveform Graph Mode is applied) to indicate the alarm point. The limit lines are shown
in different colors for distinction from the parameter waveforms.
Record – displays the configuration screen for record setting, where you can set the
trigger type, duration and trigger point for the data recording function.
a) Trigger type – sets the trigger mode for data recording. There are four options
available:
1) Manual – allows you to manually start and stop data recording.
2) DTC – automatically triggers data recording when any DTC is detected.
3) DTC check mode – automatically triggers data recording when certain pre-selected
DTC types are detected.
4) Parameter – automatically triggers data recording when any parameter value
reaches the preset threshold.
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b) Duration – sets the recording duration (for Auto trigger mode only).
Trigger point – reserves a relative percentage of a record length before the data
recording start point for reference (for Auto trigger mode only).
Figure 4-25 Sample Record Setting Screen
To perform setting for live data record
1. Tap the Setting button at the bottom of the Live Data screen.
2. Tap the Record navigation button.
3. Tap the button to the right of Trigger type and select the required trigger mode.
4. Tap the button to the right of Duration and select the time duration.
5. Tap the button to the right of Trigger point and select a relative percentage of a
record length to be reserved before the data recording start point.
6. Tap Done to save the setting and return to the Live Data screen; or tap Cancel to
exit without saving.
Done – confirms and saves the setting, and redirects you to the Live Data screen.
Cancel – cancels the setting operation, and redirects you to the Live Data screen.
4.6 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.
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During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data, or by
monitoring the operation of the actuators. Such tests may include switching a solenoid,
relay, or switch, between two operating states.
Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
Select test from menu option. Follow the instructions displayed on screen to complete
test. Procedures and instructions vary by vehicle
Figure 0-76 Sample Active Test Screen 1
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Figure 0-87 Sample Active Test Screen 2
The functional buttons in the lower right corner of the Active Test screen manipulate
the test signals. The operational instructions are displayed in the main section of the
test screen. Follow the on-screen instructions and make appropriate selections to
complete the tests. Each time an operation is successfully executed, a message such
as “Command Finished”, or “Activation Successful” displays.
Tap the ESC functional button to exit the test when finished.
4.7 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type and version numbers.
Figure 0-28 Sample ECU Information Screen
1. Diagnostics Toolbar Buttons – see Table 0-2 Diagnostics Toolbar Buttons on page
34 for detailed description of each button.
2. Current Directory Path
3. Status Information Bar
4. Main Section – the left column displays the item names; the right column displays
the specifications or descriptions.
5. Functional Button – in this case, only a Back (or ESC) button is available; tap it to
exit after viewing.
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4.8 Special Functions
These functions perform various component adaptations, including the recalibration or
configuration of certain components after repairs or replacements have been completed.
Follow the on-screen instructions to go to the Special function option.
Figure 0-29 Sample Special Function Screen 1
Figure 0-30 Sample Special Function Screen 2
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Select a function to display detailed function information and execution screen.
Figure 0-31 Sample Special Function Screen 3
Column 1 – displays the description of the function being performed or displays live
data corresponding to the special function
Column 2 – displays the execution status such as Completed or Activated or may
display live data values that correspond to the special function
Column 3 – displays the measurement units of the live data
Tap the Reset button perform the selected function or tap the ESC button to exit the
function.
4.9 Programming
Since the introduction of OBD II and leading up to modern Hybrids and EVs, hardware
and software technologies in cars have been advancing at an exponential. Upd ating
software may be the only way to fix the following issues:
Drivability
Fuel Efficiency
Power Loss
Fault Codes
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Durability of Mechanical Parts
The Programming and Coding function is used to re-flash the vehicle control modules,
which allows you to update the computer software of the vehicle to the latest version,
as well as to reprogram adaptive data of certain components after making repairs or
replacements.
NOTE
The programming function applies only when the vehicle is connected with a J2534
programming device, which serves as a PassThru interface to establish communication
with and transfer data to the vehicle ECU.
Available programming or coding operations vary by test vehicle, and only the
available operations display in the menu.
There are two general types of programming operations:
A. Coding – also known as Teach-in Program, or Component Adaptation, is used to
reprogram adaptive data for vehicle control modules after repairs or replacements
of vehicle parts.
B. Reprogramming Operations – downloads the latest version of software from the
online server database through Internet access (this procedure is done
automatically when the tablet is connected to the Internet, so there is no need to
check for software updates yourself), and reprograms the newest version into the
vehicle ECU.
NOTE
Ensure that the tablet is connected to the Internet before applying the ECU programming
function, so that the tablet can access the manufacturer’s server for update service.
Selecting the Programming or Coding function opens a menu of operation options that
varies by make and model. Selecting a menu option either displays a programming
interface or opens another menu of additional choices. Follow all screen instructions
while performing the programming or coding operations. How and what information is
presented on the screen vary by the type of operation being performed.
4.9.1 Coding
The main section of the Coding screen displays a list of vehicle components
or coding options.
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Figure 0-32 Sample Coding Screen
The main section of the Coding screen displays a list of vehicle components and the
coding information that mainly consists of two parts:
1. All available systems for coding are displayed on the left side, and the coding data
or value on the right side.
2. The bottom of the main section displays the functional buttons that enable you to
manipulate the operation.
Check the vehicle condition and the coding information carefully. Use the functional
button to edit Codes for the corresponding components. Tap Send when you have
finished editing all items. When the operation is completed, an execution status
message such as Completed, Finished or Successful, may display.
Tap the ESC button to exit the function.
4.9.2 Reprogramming
Before the reprogramming begins:
Ensure the tablet works in a stable Wi-Fi network.
Connect the tablet to the VCI by USB.
Fully charge the tablet battery and connect the tablet to a charger if necessary.
Attach a battery maintainer to the vehicle battery to maintain a steady voltage
throughout the reprogramming. Voltage requirements differ by vehicle. Consult the
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vehicle manufacturer before programming a module.
Keep the application running during module reprogramming, or the process may
fail and result in permanent damage to the module.
Typical reprogramming operations require you to input and validate VIN number first.
Tap the input box and enter the correct number. The programming interface then
displays.
Figure 0-33 Sample Reprogramming Operation Screen
The main section of the reprogramming interface offers information of the hardware,
the current software version and the newest software versions to be programmed into
the control units.
A series of on-screen operational instructions will display to guide you through the
programming procedure.
Carefully read the on-screen information and follow the instruction to execute the
programming procedure.
4.9.3 Re-flash Errors
IMPORATANT
When reprogramming onboard, always make sure the vehicle battery is fully charged and
in good working condition. During reprogramming, the operation may fail if voltage falls
below the proper operation voltage. Sometimes a failed operation can be recovered, but
the failed reprogramming can also ruin the control module. We recommend connecting an
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external battery maintainer to the vehicle to ensure steady voltage throughout the
programming. The required voltage differs by vehicle. Consult vehicle manufacturer for
correct voltage to be maintained.
Occasionally a flash update procedure may not complete properly. Common causes of
flash errors include poor cable connections between the tablet, VCI, and vehicle, the
vehicle ignition being switched off before the flash procedure is complete, or low
vehicle battery voltage.
If the process quits, recheck all the cable connections to assure good communications
and initialize the flash procedure. The programming procedure will automatically
repeat if the previous operation fails.
4.10 Generic OBD II Operations
The OBD II/EOBD vehicle diagnosis option offers a quick way to check for DTCs,
isolate the cause of a dashboard malfunction indicator lamp (MIL), check monitor
status prior to emissions certification testing, verify repairs, and perform other
emissions-related services. The OBDII direct access option is also used for testing
OBD II/EOBD-compliant vehicles that are not included in the Diagnostics database.
Diagnostics toolbar buttons at the top of the screen are available for specific vehicle
diagnostics. See Table 4-2 Diagnostics Toolbar Buttons on page 34 for details.
General Procedure
To access the OBD II/EOBD diagnostics functions
1. Tap the Diagnostics application button in the MaxiSys Main Screen. The
Vehicle Menu displays.
2. Tap the EOBD button. There are two options to establish communication with
the vehicle.
Auto Scan – select it to establish communication using each protocol in
order to determine which one the vehicle is using.
Protocol – select it to open a submenu of various protocols. A
communication protocol is a standardized way of data communication
between an ECM and a diagnostic tool. Global OBD may use several
different communication protocols.
3. Select a specific protocol if the Protocol option is selected. Wait for the OBD
II Diagnostic Menu to appear.
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Figure 0-34 Sample OBD II Diagnostic Menu
4. Select a function option to continue.
DTC & FFD
I/M Readiness
Live Data
O2 Sensor Monitor
On-Board Monitor
Component Test
Vehicle Information
Vehicle Status
NOTE
Supported functions may vary by vehicle.
Function Descriptions
This section describes the various functions of each diagnostic option:
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Trouble Codes
When this function is selected, the screen displays a list of Stored Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, a
snowflake button will display on the right side of the DTC item. The Erase Codes
function can be applied by tapping the functional button at the bottom of the screen.
Figure 0-9 Sample Trouble Codes Screen
Stored Codes
Stored codes are emission-related DTCs from the ECM of the vehicle. OBD
II/EOBD Codes have a priority according to their emission severity, with
higher-priority codes overwriting lower-priority ones. The priority of the code
determines if a MIL can enact the codes erase procedure. Manufacturers rank
codes differently so expect display to vary by vehicle.
Pending Codes
These are codes whose storing conditions have been met during the last drive
cycle, but need to be met on two or more consecutive drive cycles before the DTC
stored. The purpose of displaying pending codes is to assist the service technician
after a vehicle repair when diagnostic information is cleared, by reporting test
results after a single driving cycle.
a) If a test fails during the driving cycle, the DTC associated is reported. If the
pending fault does not occur again within 40 to 80 warm-up cycles, the fault is
automatically cleared from memory.
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b) Test results reported do not necessarily indicate a faulty component or
system. If test results indicate another failure after additional driving, a DTC is
stored to indicate a faulty component or system.
Freeze Frame
In most cases the stored frame is the last DTC reported. Certain DTCs, those that
have a greater impact on vehicle emission, have a higher priority. In these cases,
DTC of the highest priority is the one for which the freeze frame records are
retained. Freeze frame data includes a “snapshot” of critical parameter values at
the time the DTC is stored.
Erase Codes
This option is used to clear all emission-related diagnostic data including DTCs,
freeze frame data and specific manufacturer-enhanced data from the vehicle ECM.
This option resets the I/M Readiness Monitor Status for all vehicle monitors to Not
Ready or Not Complete status.
A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue, or No
to exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
Selecting I/M Readiness opens a submenu with two choices:
Since DTCs Cleared – displays the status of monitors since the last time the DTCs
are erased.
This Driving Cycle – displays the status of monitors since the beginning of the
current drive cycle.
Live Data
This function enables the display of real-time PID data from the ECU. Displayed data
includes analog and digital input and output, and system status information broadcast
in the vehicle data stream.
Live data can be displayed in various modes, see 4.5 Live Data on page 45 for detailed
information.
O2 Sensor Monitor
This function allows retrieval and review of recent O2 sensor monitor test results
stored on the vehicle on-board computer.
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The O2 Sensor Monitor test function is not supported by vehicles that communicate
using a controller area network (CAN). For O2 Sensor Monitor tests results of
CAN-equipped vehicles, refer to On-Board Monitor.
On-Board Monitor
This function allows you to view the results of On-Board Monitor tests. The tests are
useful after the service when a vehicle control module memory is already erased.
Component Test
This function enables dual-directional control of the ECM so that the diagnostic tool
can transmit control commands to operate the vehicle systems. This function is useful
in determining how well the ECM responds to a command.
Vehicle Information
This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other information of
the test vehicle.
Vehicle Status
This function checks the current condition of the vehicle, such as the communication
protocols of OBD II modules, number of fault codes, and status of the Malfunction
Indicator Light (MIL).
4.11 Diagnostic Report
Pre-Scan and Post-Scan
To perform the pre-scan and post-scan functions:
1. Auto SCAN the Vehicle - the Auto VID function can automatically identify the
vehicle and its equipped systems. All available modules in all systems will be
scanned automatically. Codes and code details will be listed.
2. Print Pre-SCAN Report - vehicle images can be taken with tablet and attached to
SCAN report. The report file can be generated and submitted. The report can be
customized with shop and vehicle information.
3. Repair Vehicle - creates efficient repair plan from the start.
4. Auto SCAN Repaired Vehicle - ensures no new faults were created during repair
and no DTCs are present at completion.
5. Print Post-SCAN Report - proves all DTCs on Pre-SCAN report are fixed.
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Diagnostic Report PDF
The diagnostic report can be reviewed, saved, and printed in multiple applications of the
platform.
a) Via the History function:
Enter the Diagnosis main page, and tap History in the Top Toolbar.
Figure 0-36 Sample History Screen
Select a history record, and tap the button in the upper right corner to
view, print, email or delete the PDF document.
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Figure 0-37 Sample Historical Test Screen
b) Via the Auto Scan function:
Enter the Auto Scan page and tap Fault Scan in the Functional Button Bar at
the bottom of the screen.
Figure 0-38 Sample Auto Scan Screen 1
When the system scan is completed, tap Report in the Functional Button Bar
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at the bottom of the screen.
Figure 0-39 Sample Auto Scan Screen 2
Tap the button in the Diagnostics Toolbar, and select Save all data to
save the PDF document or select Save this page to save the screenshot of
the current page.
Figure 0-40 Sample Auto Scan Screen 3
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Figure 0-41 Sample PDF Document Screen
c) Via the functions on the Navigation Bar:
The diagnostic report can also be viewed from such diagnostics function
screens including Auto scan, Read codes, Live data, and Active test. Tap the
button in the Diagnostics Toolbar, and select Save all data to save the
PDF document or select Save this page to save the screen shot of the current
page.
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Figure 0-42 Sample Read Codes Screen
4.12 Exit Diagnostics
The Diagnostics application operates while communication with the vehicle is still
active. It is important to properly exit from the diagnostics operation interface to stop all
communications with the vehicle before closing the Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Ensure all forms of communication links such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all interfaces
before disconnecting the test cable and power supply.
To exit the Diagnostics application
1. On an active diagnostic screen, tap the Back or ESC functional button to exit
a diagnostic session; Or
2. Tap the Vehicle Swap button in the diagnostics toolbar to return to the
Vehicle Menu screen.
3. On the vehicle menu screen, tap the Home button in the top toolbar; or tap
the Back button in the navigation bar at the bottom of the screen. Or
4. Tap the Home button in the diagnostics toolbar to exit the application directly
and return to the MaxiSys Main Screen.
Now, the Diagnostics application is no longer communicating with the vehicle and it is
safe to open other MaxiSys applications, or exit the MaxiSys Diagnostic System and
return to the Android System’s Home screen.
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5 Repair Assist
Repair Assist offers an all-round fault-clearing function, through which you can access
continually updated TSB, detailed repair information and professional troubleshooting.
To ensure accuracy and reliability, it is based on a massive database of real shop
repairs and technical guidance. Repair Assist also employs the latest cloud computing
technology to match the specific DTC with the exact vehicle model.
5.1 Access Vehicle Systems
Before entering Repair Assist, connect MaxiSys MS909 to the test vehicle through the
VCI device. For detailed procedure, see Chapter 4 Diagnostics.
When the tablet is connected to the vehicle, tap Auto scan in the main menu and turn
on the ignition. For Volkswagen, Audi, BMW, Ford, Land Rover, Jaguar, Chrysler, Fiat
and Volvo, a topology is added to map the relations among vehicle systems.
Figure 5-1 System Topology
5.2 View the DTCs
To view the DTCs of the vehicle systems:
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1. Tap Fault scan at the bottom of the List tab page to scan all the systems,
as shown in Figure 5-2.
2. Tap the grey arrow to the right of an item to enter the Fault Codes page.
3. Tap the DTC guide button to the right of a DTC to view the corresponding
DTC guide, as shown in Figure 5-4.
Figure 5-2 DTC Scan
Figure 5-3 Fault Codes
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5.3 DTC Guide
The repair case consists of the following sections:
1. Intelligent Diagnostics – displays possible faults the DTC indicates.
2. Technical Service Bulletin – contains DTC-related recalls, TSB, and OEM
campaigns.
Figure 5-4 DTC Guide
3. DTC Analysis – provides repair assistance information related to the fault code.
4. Test Plan – generates test plans for common fault codes with their respective
weights taken into account.
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5. Troubleshooting – clarifies the steps for determining and clearing faults.
6. Component Measurement – specifies guidance for measuring DTC-related
components quickly and accurately.
7. Relevant Cases – offers relevant fault-clearing cases for reference.
5.4 Technical Service Bulletin
Technical Service Bulletin provides a tool for matching DTCs with relevant TSB and
OEM campaigns, shortening search time and simplifying operation procedure.
Figure 5-5 TSB Section
A DTC can relate to several TSBs, which are listed in the TSB section. To view all
TSBs, tap the arrow in the upper right corner of the section to open the TSB page, as
shown in Figure 5-6.
Figure 5-6 TSB Page
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You can tap and view any TSB in the page, as shown in Figure 5-7.
Figure 5-7 TSB Information
5.5 DTC Analysis
DTC analysis contains conditions for fault memory entry, action in service and fault
effect and breakdown warning.
Figure 5-8 DTC Analysis
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5.6 Test Plan
Test plan specifies information of the items to be tested, including type, description,
status and priority. The higher the priority, the earlier the components related should
be tested. You can tap the arrow following each service function to view the
corresponding DTCs and tap again to collapse them.
Figure 5-9 Test Plan
5.7 Troubleshooting
Troubleshooting provides a series of operations for finding out the reason that causes
the DTC. It is not only introduced in words, but also in images and videos, as shown in
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the following figure.
Figure 5-10 Troubleshooting
5.8 Component Measurement
The component measurement section gives general description, connection guidance
and test guidance for using an oscilloscope to troubleshoot the fault.
Figure 5-11 Component Measurement
5.9 Relevant Cases
This section offers relevant fault-clearing cases for your reference. You can study
cases on similar faults to get an all-round understanding of how to fix the fault with your
vehicle, as shown in Figure 5-12.
Figure 5-12 Relevant Cases
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6 Service
The Service section is specially designed to provide quick access to the vehicle
systems for various scheduled service and maintenance tasks. The typical service
operation screen is a series of menu driven executive commands. Follow on-screen
instructions to select appropriate execution options, enter correct values or data, and
perform necessary actions. The application will display detailed instructions to
complete selected service operations.
After entering each special function, the screen will display two application choices:
Diagnosis and Hot Functions. The Diagnosis enables the reading and clearing of
codes which is sometimes necessary after completing certain special functions. Hot
Functions consists of sub functions of the selected special function.
Figure 6-1 Sample Service Menu
Several most commonly used services are described in this chapter.
6.1 Oil Reset Service
Perform reset for the Engine Oil Life system, which calculates an optimal oil life
change interval depending on the vehicle driving conditions and climate. The Oil Life
Reminder must be reset each time the oil is changed, so the system can calculate
when the next oil change is required.
NOTE
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1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset.
Failure to do so may result in incorrect service values and cause DTCs to be
stored by the relevant control module.
3. For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter,
brake fluid, micro filter, vehicle inspection, exhaust emission inspection and
vehicle checks.
6.2 Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking system
safely and effectively. The applications include deactivating and activating the brake
control system, assisting with brake fluid control, opening and closing brake pads, and
setting brakes after disc or pad replacement.
6.2.1 EPB Safety
It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.
Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
The EPB control system may be required to be deactivated before carrying out
any maintenance/diagnostic work on the brake system. This can be done from the
tool menu.
Only perform maintenance work when the vehicle is stationary and on level
ground.
Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance
of the Electric Parking Brake system.
6.3 Tire Pressure Monitoring System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.
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6.4 Battery Management System (BMS) Service
BMS allows the tool to evaluate the battery charge state, monitor the close-circuit
current, register the battery replacement, activate the rest state of the vehicle, and
charge the battery via the diagnostic socket.
NOTE
1. This function is not supported by all vehicles.
2. The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct option selection.
The vehicle may use either a sealed lead-acid battery or an Absorbed Glass Mat (AGM)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains
sulphuric acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same
specifications, such as capacity and type, as the exiting battery. If the original battery is
replaced with a different type of battery (e.g. a lead-acid battery is replaced with an
AGM battery) or a battery with a different capacity (mAh), the vehicle may require
reprogramming of the new battery type, in addition to, performing the battery reset.
Consult the vehicle manual for additional vehicle-specific information.
6.5 Diesel Particle Filter (DPF) Service
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.
The ECM monitors driving style and selects a suitable time to employ regeneration.
Cars driven a lot at idling speed and low load will attempt to regenerate earlier than
cars driven more with higher load and speed. For regeneration to take place, a
prolonged high exhaust temperature must be obtained.
In the event of the car being driven in such a way that regeneration is not possible, i.e.,
frequent short journeys, a diagnostic trouble code will eventually be registered in
addition to the DPF light and “Check Engine” indicators displaying. A service
regeneration can be requested in the workshop using the diagnostic tool.
Before performing a forced DPF regeneration using the tool, check the following items:
The fuel light is not on.
No DPF-relevant faults are stored in system.
The vehicle has the specified engine oil.
The oil for diesel is not contaminated.
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IMPORTANT
Before diagnosing the problem vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant
measured value blocks.
NOTE
1. The DPF will not regenerate if the engine management light is on, or there is a
faulty EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping up the
fuel additive Eolys.
If the vehicle needs to be driven in order to perform a DPF service, a second person is
needed for the function. One person should drive the vehicle while the other person
observes the screen on the Tool. Do not attempt to drive and observe the scan tool at
the same time. This is dangerous and puts your life and the lives of other motors and
pedestrians at risk.
6.6 Immobilizer (IMMO) Service
An immobilizer is an anti-theft mechanism that prevents an automobile’s engine from
starting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles have
an immobilizer as standard equipment. An important advantage of this system is that it
doesn’t require the car owner to activate it; it operates automatically. An immobilizer is
considered as providing much more effective anti-theft protection than an audible
alarm alone; many auto insurance companies offer lower rates for vehicles that are
equipped with an immobilizer.
As an anti-theft device, an immobilizer disables one of the systems needed to start a
car's engine, usually the fuel supply or the ignition. This is accomplished by radio
frequency identification between a transponder in the ignition key and a device called a
radio frequency reader in the steering column. When the key is placed in the ignition,
the transponder sends a signal with a unique identification code to the reader, which
relays it to a receiver in the vehicle computer control module. If the code is correct, the
computer allows the fuel supply and ignition systems to operate and start the car. If the
code is incorrect or absent, the computer disables the system, and the car will be
unable to start until the correct key is placed in the ignition.
The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.
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6.7 Steering Angle Sensor (SAS) Service
SAS Calibration permanently stores the current steering wheel position as the
straight-ahead position in the SAS EEPROM. Therefore, the front wheels and the
steering wheel must be set exactly to the straight-ahead position before calibration. In
addition, the VIN is also read from the instrument cluster and stored permanently in the
SAS EEPROM. On successful completion of calibration, the SAS fault memory is
automatically cleared.
Calibration must always be carried out after the following operations:
Steering wheel replacement
SAS replacement
Any maintenance that involves opening the connector hub from the SAS to the
column
Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism
Wheel alignment or wheel track adjustment
Accident repairs where damage to the SAS or assembly, or any part of the
steering system may have occurred
NOTE
1. Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer’s recommendation for repair.
2. All software screens shown in this manual are examples, and actual test screens
may vary by test vehicle. Pay attention to the menu titles and onscreen
instructions to make correct option selections.
3. Before starting procedure, make sure the vehicle has an ESC button. Look for
button on dash.
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Name
Description
VCI device
Build a link between the vehicle and the Autel diagnostic tablet.
MaxiSys MS909
Tap the Remote Programming module on its screen for
uploading diagnostic data and other questions.
VCI Device
7 Remote Programming
Remote Programming Operation is a support function based on data transmission
through Cloud platform, providing remote programming for solving diagnostic and
repair issues.
7.1 General Introduction
The remote programming operation uses the Cloud platform to build an invisible bridge
that connects the client diagnostic tablet with experts that have OEM software
information. The following diagram presents an overview of the principles of the
Remote Programming function.
Figure 7-1 Principles of Remote Programming
Table 7-1 Description of Remote Programming principle
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Name
Description
Cloud platform
Transmit diagnostic data from the vehicle side to the experts,
making it possible for the experts doing OEM remote
programming for vehicle diagnosis.
Experts
Provide technical support for diagnostic troubles based on
OEM software.
The Remote Programming is a newly developed module which supplements the
MaxiSys MS909 in vehicle diagnosis. It overcomes the distance problem and expands
the functions of the MaxiSys MS909 diagnostic tablet. Apart from that, Remote
Programming provides instant support for dealing with new faults in diagnosing the
latest vehicle models.
NOTE
Except for the above professional functions, Remote Programming cannot be ignored also
because the expert support is free of charge.
7.2 Getting Started
Before getting started, a proper connection between the vehicle and VCI is required.
When faults have been detected, there is no way to solve it because of OEM restriction.
It is time for you to log in to the Remote Programming module on the MaxiSys tablet.
Remote Programming has a quite easy access channel, just follow the steps below:
To open the Remote Programming application
1. Tap the Remote Programming icon to enter the Homepage. (VIN is
auto-matched during the procedure.)
2. Select relevant vehicle information (brand, model, and year).
3. Tap the Finish icon in the upper right corner of the screen.
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Figure 7-2 Sample Vehicle Selection Screen
7.3 Operation
The Remote Programming Operation process consists of 3 main steps, namely, order
submission, order confirmation, and the most critical, remote programming. Besides,
historical order serves as a reminder of your previous data information.
7.3.1 Submit Order
When you see the Service and Me tabs at the top, you have entered the Submit
Order page.
Figure 7-3 Sample Submit Order Screen
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Icon
Description
For selecting vehicle brands and models.
For scanning the VIN code of the vehicle.
For adding exact Service types.
Input the Technician information and Service information according to the notes
prompted.
In the Service information section, there are 3 blue buttons to the right of the boxes.
These buttons are available for quick filling. For detailed operation, see the table
below.
Table 7-2 Functions of Buttons
The Note contents in red color on the middle right side are tips for doing the remote
programming connection. While the Notes at the bottom are designed for writing
vehicle troubles for experts’ reference.
After all information have been input, tap the Submit button to proceed.
NOTE
Each box that starts with a red asterisk must be filled. The information input must be valid
and genuine.
7.3.2 Confirm Order
As the order has been submitted, you are directed to the Confirm Order page. Make a
quick check about the contents that you have input before and then tap the blue button
OK to continue.
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Figure 7-4 Sample Confirm Order Screen 1
If you do not want to continue with this order, or if you find any errors in your order, you
can tap the Cancel button in the lower right corner to terminate the procedure.
Figure 7-5 Sample Confirm Order Screen 2
NOTE
This Cancel button can be pressed only before the expert takes your order.
After the expert takes your order, a message will appear asking for your confirmation.
You need to confirm this order within 5 minutes. Otherwise, this order will be canceled
automatically
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Figure 7-6 Sample Confirm Order Screen 3
7.3.3 Remote Programming
Once the expert has received your order, the Remote Programming page appears.
At this point, the expert starts to perform remote programming. If you want to see how
the expert programs, tap Remote desktop in the upper right corner. Once the expert
accepts your request, you can access the expert’s computer desktop.
7.3.3.1 Request Accepted
When the expert accepts your request, you will see a shared desktop showing a series
of programming operations as in the figure below.
Figure 7-7 Sample Remote Programming Screen 1
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Figure 7-8 Sample Remote Programming Screen 2
Figure 7-9 Sample Remote Programming Screen 3
These operations are based on the OEM software which authorizes the expert to do
programming and help you diagnose the vehicle.
7.3.3.2 Request Rejected
If the expert rejects your request, you will receive a rejection message.
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Figure 7-10 Sample Request Rejected Page
7.3.3.3 Programming Finished
When Remote Programming is finished, a message will be returned saying
Programming is over, please wait for expert to upload the report….
After that, you will be redirected to the Program Report page that shows the status,
Success or Failure, of each programming procedure.
Figure 7-11 SampleProgramming Report Page
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NOTE
APDF report file is attached to each record. Tap it to see the detailed output information.
7.3.4 Historical Orders
Historical orders are orders completed or not completed out of subjective or objective
reasons, such as proactive cancellation, unexpected networking disconnection, or
unexpected power-off.
Tap the Me button, and you will see the historical orders.
Figure 7-12 SampleHistorical Orders Page
Both Completed and Incomplete orders are recorded in this part. For Completed
orders, the programming report is available if you tap the blue button Report. For
Incomplete orders, you can resubmit them.
To resubmit the incomplete orders
1. Tap the Submit button, and the Incomplete orders page appears.
2. Check and confirm the information on the Incomplete orders page.
3. Tap OK to continue.
4. Wait for the expert to take orders.
5. A Message saying Expert has received the order appears Tap OK after
you confirm the message.
NOTE
If you do not confirm the order within five minutes, the system will cancel it.
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8 MaxiFix
MaxiFix is an online community, based on the ever-expanding cloud database that
provides abundant information and resources to help find efficient solutions to all kinds
of vehicle troubles. It serves as a forum that enables users to network with other
MaxiSys users and with Autel technicians. Users can post questions and answers,
share tips and search for repair cases with proven documented fixes.
MaxiFix is an expanding resource as the database is updated daily with reported
solution cases and advisory reports from MaxiSys users worldwide.
Information in the MaxiFix database is organized into a series of diagnostic tips that
designed to help you locate the cause of particular problems of the test vehicle and
quickly find solutions to them.
8.1 Getting Started
Tap the blue MaxiFix icon. You will be automatically logged in as the MaxiFix system
identifies the serial number and password of the MS909 tablet and its associated
registered user.
8.2 Navigation
The MaxiFix full screen layout will display upon opening, as shown in Figure 8-1 below.
Figure 8-1 MaxiFix Home Page
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The MaxiFix home page contains three main areas:
1. Navigation Bar – the top navigation bar allows you to switch between different
sections of MaxiFix. The bell-shaped icon and the bust icon to the right lead to My
Messages and Personal Center respectively.
2. Function Menu – the function menu below the navigation bar displays tabs and
functional buttons.
3. Main Screen – the main screen displays questions and answers, problems and
solutions, comments and thumb-ups, images and videos as well as other
information posted by Autel users.
My Messages & Personal Center
My Messages
The bell-shaped icon leads to messages about your activities in MaxiFix.
Tap the icon to enter the My Messages page, where you can see a list of messages
read or unread. If a piece of message is not read, the entry is in dark black; otherwise,
the entry turns to gray.
The unread messages will be set as read once you tap the All set as read button. If
there are too many messages, you can tap the Clear button to clear the messages.
Personal Center
Figure 8-2 Personal Center Page
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Personal Center consists of six tab pages, including Personal Information, Question,
Answer, Share, Favorite, and Daily Task. Each tab page shows a different aspect of
user activity in MaxiFix.
Personal Information – contains technician accreditation, support and account
operations.
To apply for technician accreditation
1. Tap the Authentication button and enter the Technician Accreditation
page.
2. Fill in the information required.
3. Upload intelligible pictures of your technician certificate.
4. Tap Submit to have your application reviewed.
5. Wait for your application to be passed. As long as your information meets the
required standards, you will get a authentication soon.
Back in the main screen of Personal Information, Support offers a feedback channel for
sharing user experience in MaxiFix and viewing FAQs. MaxiFix allows other accounts to
log in. You can tap Switch Account to switch to another account.
Question – displays the posted questions in the MaxiFix community.
Answer – displays your answers to questions.
Share – displays tips for troubleshooting and diagnosis.
Favorite – displays questions, shares, and repair cases you saved before.
Daily task – displays various tasks with reward coins. You can finish daily tasks to earn
reward coins and community experience values. The daily tasks include sharing tips,
posting questions, and answering pending questions. You can tap the Go to finish button
to the right of each task to earn the provided coins.
8.3 Operations
The top navigation bar consists of Home, Real Fixes, Academy and Integral Mall, the
functions of which are shown below:
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Icon
Description
Signifies what follows is a question.
Community – shows questions and answers about vehicle problems and fault code
solutions. Moreover, this section offers a good chance to blend in the MaxiFix community.
Real Fixes – presents real cases collected from actual shop repairs in an
easy-to-understand and professional manner.
Academy – offers an online learning and help platform featuring videos and query tools.
Integral Mall – displays a series of Autel diagnostic products, such as diagnostic tablets,
endoscopes, and oscilloscopes. You can get them with the required number of reward
coins.
8.3.1 Community
The community section consists of three tab pages.
Figure 8-3 Hottest Questions and Tips
Newest – displays questions and tips posted by MaxiSys users in order of time.
The question mark icon leads a question
Table 8-1: Table of Small Icons in MaxiFix
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Icon
Description
Signifies what follows is a repair tip.
Signifies the number of views.
Signifies the number of times the repair tip is adopted.
Signifies the number of answers to the question.
Signifies the number of reward coins provided.
Each question is accompanied with two icons indicating the number of views and
answers respectively. Similarly, each repair tip is accompanied with two icons
indicating the number of views and adoptions.
Some of the questions are attached with a coin icon, indicating the number of reward
coins provided for the best answer. The questioner can raise the number of reward
coins to stimulate better solutions.
The orange Underway to the right of the questions indicates that the question has
been answered by technicians or users but not confirmed by the questioner; while the
green Resolved indicates that the questioner has confirmed the best answer.
Hottest – displays hot questions with the most replies from experts or users,
along with the most views.
For viewing convenience, entries under the Hottest menu are divided in two modes. Tap
the question mark icon, and the screen only displays questions posted by users. Tap the
bookmark icon, and the screen only shows repair tips shared by users. (For icon functions,
see Table 8-1: Table of Small Icons in MaxiFix)
Follow – displays the questions and tips you are following. The Select Vehicle
button to the left allows you to make a quick selection of specific vehicles.
To select a vehicle
1. Tap the blue Select Vehicle button to the left.
2. Select from the Brand list.
3. Select from the Model list.
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After selecting a model, the identified vehicle is shown in the Follow tab page, with related
user-posted questions and tips displayed together with user IDs. Tap one of the matched
entries to see the details.
Functional Buttons:
The three functional buttons in the upper right corner are designed to facilitate
communications between users and Autel experts.
Post Question/Tip – provides a channel to post questions about vehicle faults
and share solutions to diagnostic troubles.
To post a question/tip
1. Tap the Post Question/Tip button.
2. Tap the Select Vehicle button, select Year, Brand, Model, and Engine
from the lists.
3. Fill in the Subject in short phrases or a short question with keyword.
4. Fill in Credit Reward as a reward for the best answer.
5. Write your question or expression about vehicle faults in the Content box.
(Three different posting ways are available, including picture, video and
voice.)
6. After all have done above, tap Submit in the upper right corner. And your
question will be uploaded soon on the list of the Newest.
NOTE
The steps of posting a sharing tip are similar to posting a question, except that step 4
is not included in Sharing Tip.
Once a question has been posted, the entry is presented with the Question icon. While a
tip has been posted, the entry is presented with the Service Tip icon.
Post Answer – This button is for answering questions posted by other MaxiSys
MS909 users.
To post an answer
1. Tap the Post Answer button to enter the Pending Questions page.
2. Select To be answered, and you will see a list of unanswered questions.
Select Underway, and you will see a list of questions with some but no
best answers.
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3. Tap one question entry, and enter a page with a blue Post Answer button
to the right.
4. Tap the Post Answer button to enter the Reply page.
5. Post your analysis and insights in the Content box.
NOTE
Three different posting methods are available: a maximum of five still images, a video
within 15 seconds or a voice up to 3 minutes.
Answer adopted by the questioner will automatically receive reward coins. If your
answer is confirmed as the Best Answer, you will receive reward coins from both the
system and the questioner.
NOTE
You can add to answer via the Continue Answer button.
Search – This button enables you to search for answers and solutions.
NOTE
The most-used keywords will be added into Hot Search. Search History records the
keywords you input.
8.3.2 Real Fixes
In Real Fixes, a list of repair cases and troubleshooting tips are collected by way of
content instructions and graph analysis. Additionally, some repair cases are attached
with videos showing the whole process of troubleshooting.
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Icon
Description
Repair case includes text and images.
Repair case is accompanied with a video for explaining vehicle
principles and diagnostic troubles.
Vehicle identification, including brand and model.
The number of views for each repair case.
Tap this icon if you find the repair case helpful.
Tap this icon if you find the repair case not helpful.
Figure 8-4 Sample Real Fixes Page 1
There are six function parts in Real Fixes, as explained below:
1. Signifies the navigation bar
2. Signifies the vehicle selection button
3. Signifies the keywords search for repair fixes
4. Signifies the total search results of keywords searching
5. Signifies the repair fixes title and vehicle specification
6. Signifies the views and satisfaction for the repair case in MaxiFix community
In the list of real cases, three icons are attached to each fixes entry, making it possible
for viewers to evaluate each case entry. For icon meanings, see Table 8-2 Icons on
Real Fixes.
Table 8-2 Icons on Real Fixes
The Select Vehicle button in the upper left half allows you to choose the vehicle model
and search for relevant repair information.
To Search for a real fix
1. Tap the blue Select Vehicle button on the left.
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