Resolution and Color Depth
The Aurora PCI 4MB comes with 4MB EDO DRAM installed
on-board. The chart below describes the colors and resolutions
it supports:
Resolution Colors
640x480 16.7M
800x600 16.7M
1024x768 16.7M
1280x1024 64K
1600x1200 256 (Applies for NT 4.0 ONLY)
Hardware Installation
Proceed with the following instructions to install your
Aurora PCI 4MB in your computer. General instructions are
given since the design of computer cases varies. Refer to your
computers reference manual whenever in doubt.
Note Leave the Aurora PCI 4MB in its static resistant bag
until you are ready to install it.
Caution Static Electricity Discharge may Permanently
damage your system. In order to avoid possible static
electricity discharge during installation procedures,
please follow the guidelines below:
Discharge any static electricity build up in your body by
touching a large grounded metal surface or the computers
case (if plugged in), for a few seconds.
During installation procedures, avoid any contact with
internal parts. Handle cards only by their edges.
1. Turn OFF the power to your computer and any other
connected peripheral devices.
2. Unplug the power cord from the back of the computer.
3. Remove your computers cover by removing its mounting
screws and sliding off the cover.
Technical Support
Web Site
Visit SIIGs Web site at www.siig.com for more product features,
drivers updates, upgrade solutions, FAQs, and where-to-buy
information.
Technical Support Department
For additional support, SIIG's Technical Support Specialists are
available from 8:00 a.m. to 5:00 p.m. Monday through Friday,
Pacific Standard Time.
e-mail: support@siig.com
Telephone: (510) 353-7542
Customer Service Department
If the Technical Support Specialist determines that the product
may be defective, you can return it for repair or replacement.
Step 1: Call SIIG's Customer Service Department
Call the Customer Service Department at (510) 657-8688 ext.
5333 for a Return Merchandise Authorization (RMA) number.
Please have the product serial number available. It is located on
the side of the box and on the back of the product.
Step 2: Complete the RMA form
Fill out your Return Merchandise Authorization (RMA) form,
and include it in the package along with the original materials.
Clearly write your RMA number on the outside of the returned
shipping package and on the accompanying RMA form.
SIIG will refuse to accept any shipping package, and not
be responsible for a product returned without a RMA
number posted on the outside of the shipping carton.
Step 3: Ship the Aurora PCI 4MB
You are responsible for the cost of shipping the product back to
SIIG at the following address:
SIIG, Inc. RMA#_______________
6078 Stewart Ave.
Fremont, CA 94538
SIIG will ship the repaired or replaced the product via UPS
Ground or US Mail at no cost to you.
2