4. If you are using an Optical connection, make sure nothing is connected to
the AUX input of beamit.
Smartphone is connected but cannot hear any sound from my audio system.
1. Ensure that your audio source (Home audio system, stereo speakers, etc.)
INPUT is properly connected to beamit audio OUTPUT. Audio outputs are
used with RX MODE only.
2. Check whether the audio output is correctly selected on beamit (AUX OPT).
If AUX is selected, make sure make sure your audio source is connected to the
AUX output. If OPT is selected, make sure your audio source is connected to the
Optical output.
3. Verify the volume levels on your computer OS and player app.
4. If you are using an Optical connection, make sure nothing is connected to
the AUX output of beamit.
The volume output level is Low.
In TX mode: Adjust the volume both on your Bluetooth headphones / speakers
and on the TV or other connected device as both may control the volume.
In RX mode: Verify the volume levels on your smartphone / computer OS and
player app. Also check the volume levels on your powered speakers or stereo
system.
The sound quality is poor and / or the audio is cutting out.
1. For the most noise-free audio, maximize the volume on your audio source (TV ,
home audio system, pwered speakers, etc.) and adjust volume via the Bluetooth
enabled headphones, speakers or smartphone.
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2. Make sure you are within range of your Bluetooth-enabled device.
3. Bluetooth devices are susceptible to interference from other Bluetooth
devices, cordless phones, routers, microwave ovens, and wireless devices
operating on the 2.4 GHz band. Eliminate as many potential sources of
interference as possible while using your Bluetooth headphones / speakers.
There is a delay (latency) in audio
1. Bluetooth is a digital wireless signal and there is some latency expected due
to the coding/decoding and compression/decompression steps that must occur.
2. The aptX® and aptX® Low Latency audio codecs supported by beamit are
notable for having lower and much lower latency (smaller delay), respectively,
compared to regular Bluetooth audio.
3. Using beamit with a headphone that supports aptX® or aptX® Low Latency
will minimize audio lag.
4. Some modern TV’s and receivers also have an audio delay option. Make sure
that audio delay is set to 0 to minimize lag.
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