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Installation Process
1. Make sure vehicle is in open view of the sky.
2. Plug device into OBDII port.
3. Start the vehicle– you should see the LEDs light up on the front of the device.
4. If for any reason you do NOT see the LEDs light up, with the device installed and engine
running, unplug the device and repeat steps 2 and 3.
5. Once you see the LEDs flashing – please leave the device plugged in for at least 5 minutes.
6. If your device has a SOLID Cellular light after 5 minutes - the SYNC process is complete.
If not, please POWER CYCLE (Instructions below) to restart SYNC process.
7. Once the SYNC process is complete – log into your Car Connection 2.0 MOIBLE APP
or WEBSITE to review location, vehicle and account information.
NOTE: Data may not appear on your account until you go for a drive.
Please follow these steps and the SYNC guide (next
page) in order to connect to Network & GPS – this
process may take up to 15 Minutes:
For more information, including FAQs, please visit www.CarConnection20.com
For technical assistance, please call 1-800-300-4550
HOW TO POWER CYCLE
Un-plug device from OBDII port – for ~15 seconds
Start your vehicle’s engine
Plug device into OBDII port – with ENGINE RUNNING
Wait approximately 5-10 minutes –
NOTE: Reference SYNC Guide for more information.
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Syncing your Car Connection 2.0 device is a two step process. First you must plug the device into
your OBDII Port. After the installation, start your engine and follow the steps below to Sync your
device. If you are having connection issues – make sure your vehicle has a clear view of the sky.
Syncing Your Device
POWER CYCLE TO RESTART SYNCING PROCESS
~10:00
STEP
1
STEP
2
Minutes
For more information, including FAQs, please visit www.CarConnection20.com
For technical assistance, please call 1-800-300-4550
00:00
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Downloading the CC 2.0 App
The Car Connection 2.0 application is available for all
Android and iOS powered devices. Please navigate to the
Google Play or App Store and search for “CarConnection 2.0”
(No space between car and connection). Once you have found
the correct application, download and install onto your device.
When it has finished installing, please open the application and
continue by logging in with your Car Connection 2.0 username
and password that you previously created.
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Activate your Device
1. Open the Car Connection 2.0 App
2. Touch ‘Activate’ to start your
Device Activation
3. Enter Device IMEI and Click
‘Check’ to continue
4
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Activating your Device
4. Register your account:
*Please note that you cannot change your username
after creation*
*Password must include at least one letter, one capital
letter, one special character, one number and be at
least 8 characters long*
*Insurance selection is optional*
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Activating your Device
5. Completing the form will send a registration email to the
associated account. Log in to that email account and follow the
‘Registration Link’
6. After clicking the link you will be redirected to the Car Connection
2.0 Log In page – Log In on your Mobile Device or on the web
using your previously created Username and Password
• http://www.carconnection20.com/login/
6
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Activating your Device
7. Please review the End User License Agreement and click
“Agree” to continue.
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8. Once you log into the mobile app
for the first time – you will be
asked to enter Vehicle and Driver
information. This vehicle and driver
will be associated with your device.
9. Once you are finished touch ‘Save’
to continue.
Activating your Device
10. Finally, power the device to associate it with your account.
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Your Dashboard
1. Profile Name
Name of account holder.
2. My Points
Touching here will open the My Points section.
Here you can review your points, where they
came from and how you can use them.
3. Profile Picture
This is the profile picture. By clicking the picture
you can choose a picture from you phone or
upload one from the internet.
4. Message Center
Touching here will open the Message Center.
You can easily see if you have messages by
looking at the Notification Bubble.
1
3
4
2
10
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Your Dashboard
This is the My Scores section of the Dashboard. My Scores are broken
into four sections; Health, Driver, Emissions and Fuel. Each of these scores
are affected by your daily driving habits. My Scores are affected by all
vehicles associated with your profile. My Scores can range from 0 – 100 and
will change color based on severity - Green (Good), Yellow (Possible Issues)
and Red (Needs Immediate attention). Each score is a button, by pressing a
score you will be directed to the corresponding Tab in the My Vehicle section.