TTHotel User Manual
V1.0
2020.9.15
Content
1. Introduction
2. Windows Desktop Software
2.1. Login
2.1.1. Create hotel
2.2. Console
2.2.1. Buildings
2.2.2. Floors
2.2.3. Check-in
2.2.4. Guest Information
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2.2.5. Check-out
2.2.6. Modify check-out
2.2.7. Additional access
2.2.8. Records
2.2.9. Search for a room
2.2.10. Filter with status
2.2.11. View/Cancel/Renew card
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2.3. Hotel
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2.3.1. Hotel information
2.3.2. Rooms
2.3.3. Guests
2.3.4. Staff
2.3.5. Message
2.4. Access
2.4.1. Card
2.4.2. eKey(APP)
2.4.3. Passcode
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2.5. Devices
2.5.1. Lock
2.5.2. Gateway
2.5.3. Lift controller
2.6. Settings
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2.6.1. Change phone number
2.6.2. Change password
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2.6.3. Language
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2.6.4. FAQs
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2.6.5. Download app
3. Hotel APP
3.1. Login
3.2. Devices
3.2.1. Lock
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3.2.2. Gateway
3.2.3. Lift controller
3.3. My ekeys
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4. Guest APP
4.1. Login
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4.2. Unlock with ekey
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1. Introduction
TTHotel is a system for hotel/apartment/school management. People use it to
issue cards, passcodes, and ekeys.
TTHotel manages buildings, floors, rooms, guests and staff.
TTHotel manages various devices, such as smart lock, lift controller, card encode,
gateway.
TTHotel system includes a Windows desktop software which is used to issue card,
a hotel app which is used to manage devices, a guest app which is used to unlock with
phone.
2. Windows Desktop Software
2.1.Login
Login or create a new hotel in this page. You can also find APP QR code at ,
and save them to your computer.
Only the administrator and staff accounts are allowed to login. One account is
only valid in one hotel.
2.1.1. Create hotel
Please ask your lock supplier for the supplier code. Every hotel needs a lock
supplier.
2.2. Console
The console includes Menu, Buildings, Floors, Rooms and Operations.
2.2.1. Buildings
Create, Edit, and Delete buildings here.
2.2.1.1. Create building
Click to create a new building. The name should be unique
2.2.1.2. Edit building
shows up when put mouse on a building. Click it to edit or delete this
building.
2.2.1.3. Delete building
Please make sure all devices have been deleted and all rooms have check-out
before delete a building.
All rooms and floors in this building will also be deleted when delete a building.
2.2.2. Floors
Create, Edit and Delete floors here
2.2.2.1. Create floor
Click to create a new floor. The name should be unique.
2.2.2.2. Edit floor
shows up when put mouse on a floor. Click it to edit or delete this floor.
2.2.2.3. Delete floor
Please make sure all devices have been deleted and all rooms have check-out
before delete a floor.
All rooms in this floor will also be deleted when delete a floor.
2.2.3. Check-in
Click on an unoccupied room to do check-in.
You can only do check-in for rooms which have smart locks. There will be a on
the room if there is no smart lock.
You are able to select additional common locks when issue card for a guest room.
In this way, this card can unlock both room and selected common locks.
When you issue card next time, the selected common locks will also be selected
by default, so you don’t need to select them every time manually.
Mifare card with 13.56MHz is allowed in TTHotel system. Sectors from 1 to 10 will
be used for unlocking
2.2.4. Guest Information
Check guest information on an occupied room. You can do check-out, renew or
grant new access in this page. You can also report loss in here.
2.2.5. Check-out
Click on an occupied room to do check-out.
If the access is card, you will be asked to cancel card when doing check-out. This
can be skipped if the card is not available at this moment.
If the access is ekey, it will be deleted automatically.
If the access is passcode, it will not be deleted except there is a gateway.
2.2.6. Modify check-out
You can do this on an occupied room.
If the access is card, you will be asked to renew card.
If the access is ekey, it will be renewed automatically.
If the access is passcode, it will not be renewed except there is a gateway.
2.2.7. Additional access
You can do this on an occupied room.
The additional access should be the same type as current access. If current is an
ekey, you can’t grant additional access.
2.2.8. Records
Look up all unlock records here.
If the lock is connected to a gateway, records will be shown in this list
automatically. If there is no gateway, you need to collect records with hotel app near the
lock.