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TTHotel User Manual
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TTHotel User Manual
V1.0
2020.9.15
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Content
1. Introduction
2. Windows Desktop Software
2.1. Login
2.1.1. Create hotel
2.2. Console
2.2.1. Buildings
2.2.2. Floors
2.2.3. Check-in
2.2.4. Guest Information
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2.2.5. Check-out
2.2.6. Modify check-out
2.2.7. Additional access
2.2.8. Records
2.2.9. Search for a room
2.2.10. Filter with status
2.2.11. View/Cancel/Renew card
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2.3. Hotel
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2.3.1. Hotel information
2.3.2. Rooms
2.3.3. Guests
2.3.4. Staff
2.3.5. Message
2.4. Access
2.4.1. Card
2.4.2. eKey(APP)
2.4.3. Passcode
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2.5. Devices
2.5.1. Lock
2.5.2. Gateway
2.5.3. Lift controller
2.6. Settings
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2.6.1. Change phone number
2.6.2. Change password
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2.6.3. Language
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2.6.4. FAQs
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2.6.5. Download app
3. Hotel APP
3.1. Login
3.2. Devices
3.2.1. Lock
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3.2.2. Gateway
3.2.3. Lift controller
3.3. My ekeys
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4. Guest APP
4.1. Login
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4.2. Unlock with ekey
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1. Introduction
TTHotel is a system for hotel/apartment/school management. People use it to
issue cards, passcodes, and ekeys.
TTHotel manages buildings, floors, rooms, guests and staff.
TTHotel manages various devices, such as smart lock, lift controller, card encode,
gateway.
TTHotel system includes a Windows desktop software which is used to issue card,
a hotel app which is used to manage devices, a guest app which is used to unlock with
phone.
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2. Windows Desktop Software
2.1.Login
Login or create a new hotel in this page. You can also find APP QR code at ,
and save them to your computer.
Only the administrator and staff accounts are allowed to login. One account is
only valid in one hotel.
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2.1.1. Create hotel
Please ask your lock supplier for the supplier code. Every hotel needs a lock
supplier.
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2.2. Console
The console includes Menu, Buildings, Floors, Rooms and Operations.
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2.2.1. Buildings
Create, Edit, and Delete buildings here.
2.2.1.1. Create building
Click to create a new building. The name should be unique
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2.2.1.2. Edit building
shows up when put mouse on a building. Click it to edit or delete this
building.
2.2.1.3. Delete building
Please make sure all devices have been deleted and all rooms have check-out
before delete a building.
All rooms and floors in this building will also be deleted when delete a building.
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2.2.2. Floors
Create, Edit and Delete floors here
2.2.2.1. Create floor
Click to create a new floor. The name should be unique.
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2.2.2.2. Edit floor
shows up when put mouse on a floor. Click it to edit or delete this floor.
2.2.2.3. Delete floor
Please make sure all devices have been deleted and all rooms have check-out
before delete a floor.
All rooms in this floor will also be deleted when delete a floor.
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2.2.3. Check-in
Click on an unoccupied room to do check-in.
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You can only do check-in for rooms which have smart locks. There will be a on
the room if there is no smart lock.
You are able to select additional common locks when issue card for a guest room.
In this way, this card can unlock both room and selected common locks.
When you issue card next time, the selected common locks will also be selected
by default, so you don’t need to select them every time manually.
Mifare card with 13.56MHz is allowed in TTHotel system. Sectors from 1 to 10 will
be used for unlocking
2.2.4. Guest Information
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Check guest information on an occupied room. You can do check-out, renew or
grant new access in this page. You can also report loss in here.
2.2.5. Check-out
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Click on an occupied room to do check-out.
If the access is card, you will be asked to cancel card when doing check-out. This
can be skipped if the card is not available at this moment.
If the access is ekey, it will be deleted automatically.
If the access is passcode, it will not be deleted except there is a gateway.
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2.2.6. Modify check-out
You can do this on an occupied room.
If the access is card, you will be asked to renew card.
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If the access is ekey, it will be renewed automatically.
If the access is passcode, it will not be renewed except there is a gateway.
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2.2.7. Additional access
You can do this on an occupied room.
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The additional access should be the same type as current access. If current is an
ekey, you can’t grant additional access.
2.2.8. Records
Look up all unlock records here.
If the lock is connected to a gateway, records will be shown in this list
automatically. If there is no gateway, you need to collect records with hotel app near the
lock.
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2.2.9. Search for a room
Search with room number
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2.2.10. Filter with status
Filter rooms with status occupied and unoccupied.
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2.2.11. View/Cancel/Renew card
View card: look up permission in the card
Cancel card: clear permission and loss information in the card. The room will also
be check-out.
Renew card: Renew the valid period, also modify the check-out
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2.3.Hotel
It includes Information, Rooms, Guests, Staff, and Message
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2.3.1. Hotel information
Edit hotel name and address here.
Select unlock methods: card, app, passcode
Set a default check-out time
Look up the active sectors
Select a working mode of lift controller
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2.3.2. Rooms
There are two types of rooms: Guest room and common room. When issue card
for guest room, you can select additional common rooms.
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2.3.2.1. Create/Edit/Delete room type
Create, Edit or Delete room type in this page: Room -> room type management
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2.3.2.2. Create/Edit/Delete guest room
Create a room or in batch in this page: Rooms->guest room
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2.3.2.3. Create/Edit/Delete common room
Manage common room is this page: Rooms->common room
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2.3.3. Guests
Look up history guests
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2.3.4. Staff
Manage staff in this page.
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2.3.4.1. Roles
Manage roles in this page
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2.3.4.2. Staff
2.3.4.2.1. Create staff
Create a staff with unregistered account
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2.3.4.2.2. Issue card for staff
Option 1: work with double lock or not
Option 2: master card or customized card. Master cards unlock all locks.
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2.3.4.2.3. Issue ekey to staff
Issue ekeys to staff for selected locks
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2.3.5. Message
Look up all types of messages here.
Messages include low battery notification, locks being deleted, and etc
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2.4.Access
Access includes cards, ekeys, and passcodes
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2.4.1. Card
The card list includes all cards issued for staff and guests.
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2.4.2. eKey(APP)
The ekey list includes all ekeys issued to staff and guests.
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2.4.3. Passcode
The passcode list includes all passcodes issued to guests and temporarily
You can generate passcode for temporary use here
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2.5.Devices
Manage locks, gateways and lift controller in this page.
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2.5.1. Lock
All locks in current hotel.
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2.5.2. Gateway
All gateways in current hotel
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2.5.3. Lift controller
All lift controllers in this hotel
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2.6.Settings
Manage account, password, language and etc
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2.6.1. Change phone number
If you want to use a new phone number to login, please change your login
account here.
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2.6.2. Change password
Chang your login password
2.6.3. Language
Switch software language
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2.6.4. FAQs
Find answers for frequently asked questions
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2.6.5. Download app
You can find QR code for APPs
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3. Hotel APP
Scan QR code to install hotel APP
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3.1.Login
Only account with APP access permission can login hotel app.
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3.2.Devices
Manage locks, gateways and lift controllers here.
Click [+] to add devices
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3.2.1. Lock
3.2.1.1. Add lock
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You can only add locks which work with hotel system. Not all locks.
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3.2.1.2. Lock settings
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You can configure locks in this page
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3.2.2. Gateway
3.2.2.1. Add gateway
Click [+] to add gateway
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3.2.2.2. Gateway settings
3.2.2.3. Delete gateway
Gateways can be deleted from network
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3.2.3. Lift controller
3.2.3.1. Add lift controller
Please configure floor information to lift controller
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3.2.3.2. Lift controller settings
You can set working mode and configure floor information here
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3.3.My ekeys
Administrator has ekeys for all locks in hotel
Staff has ekeys granted to him
Ekey is used to unlock with phone
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4. Guest APP
Scan QR code to install Guest APP
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4.1.Login
Guest can only login to this app when hotel send him an ekey.
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4.2.Unlock with ekey
Press the unlock button to unlock
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