Audio-Technica ES947C/TB3, ES947WC/TB3 User Manual

TTHotel User Manual

V1.0

2020.9.15

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TTHotel User Manual

			Content
1.			................................................................................................................................		- 5 -
	Introduction
2.	Windows Desktop Software.................................................................................................- 6 -
	2.1.		......................................................................................................................................		- 6 -
		Login
	2.1.1.		................................................................................................................		- 7 -
			Create hotel
	2.2.		.................................................................................................................................		- 8 -
		Console
	2.2.1.		......................................................................................................................		- 9 -
			Buildings
	2.2.2.		..........................................................................................................................	- 11 -
			Floors
	2.2.3.		.....................................................................................................................	- 13 -
			Check-in
	2.2.4.		.................................................................................................	- 14 -
			Guest Information
	2.2.5.		..................................................................................................................	- 15 -
			Check-out
	2.2.6.		...................................................................................................	- 17 -
			Modify check-out
	2.2.7.		...................................................................................................	- 19 -
			Additional access
	2.2.8.		......................................................................................................................	- 20 -
			Records
			..................................................................................................	- 21 -
	2.2.9. Search for a room
	2.2.10.		Filter with status.................................................................................................- 22 -
	2.2.11.		................................................................................	- 23 -
			View/Cancel/Renew card
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TTHotel User Manual

2.3.	Hotel................................................................................................................................... - 24 -
2.3.1.		..................................................................................................		- 25 -
		Hotel information
2.3.2.		.........................................................................................................................		- 26 -
		Rooms
2.3.3.		Guests......................................................................................................................... - 30 -
2.3.4.		.............................................................................................................................	- 31 -
		Staff
2.3.5.		Message.....................................................................................................................- 36 -
2.4.		.................................................................................................................................		- 37 -
	Access
2.4.1.		Card............................................................................................................................. - 38 -
2.4.2.		.................................................................................................................		- 39 -
		eKey(APP)
2.4.3.		....................................................................................................................		- 40 -
		Passcode
2.5.		...............................................................................................................................		- 41 -
	Devices
2.5.1.		.............................................................................................................................		- 42 -
		Lock
2.5.2.		.....................................................................................................................		- 43 -
		Gateway
2.5.3.		...........................................................................................................	- 44 -
		Lift controller
2.6.		..............................................................................................................................		- 45 -
	Settings
2.6.1.		........................................................................................		- 46 -
		Change phone number
2.6.2.		Change password...................................................................................................- 47 -
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TTHotel User Manual

	2.6.3.		...................................................................................................................	- 47 -
			Language
	2.6.4.		............................................................................................................................	- 48 -
			FAQs
	2.6.5.		.........................................................................................................	- 49 -
			Download app
3.			..................................................................................................................................	- 50 -
	Hotel APP
	3.1.		...................................................................................................................................	- 51 -
		Login
	3.2.		...............................................................................................................................	- 52 -
		Devices
	3.2.1.		.............................................................................................................................	- 53 -
			Lock
	3.2.2.		.....................................................................................................................	- 57 -
			Gateway
	3.2.3.		...........................................................................................................	- 59 -
			Lift controller
	3.3.		............................................................................................................................	- 61 -
		My ekeys
4.	Guest APP................................................................................................................................. - 62 -
	4.1.		...................................................................................................................................	- 63 -
		Login
	4.2.		............................................................................................................	- 64 -
		Unlock with ekey

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TTHotel User Manual

1. Introduction

TTHotel is a system for hotel/apartment/school management. People use it to issue cards, passcodes, and ekeys.

TTHotel manages buildings, floors, rooms, guests and staff.

TTHotel manages various devices, such as smart lock, lift controller, card encode, gateway.

TTHotel system includes a Windows desktop software which is used to issue card, a hotel app which is used to manage devices, a guest app which is used to unlock with phone.

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TTHotel User Manual

2. Windows Desktop Software

2.1.Login

Only the administrator and staff accounts are allowed to login. One account is only valid in one hotel.

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TTHotel User Manual

2.1.1.Create hotel

Please ask your lock supplier for the supplier code. Every hotel needs a lock

supplier.

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TTHotel User Manual

2.2. Console

The console includes Menu, Buildings, Floors, Rooms and Operations.

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TTHotel User Manual

2.2.1.Buildings

Create, Edit, and Delete buildings here.

2.2.1.1.Create building

Click to create a new building. The name should be unique

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TTHotel User Manual

2.2.1.2.Edit building

shows up when put mouse on a building. Click it to edit or delete this

building.

2.2.1.3.Delete building

Please make sure all devices have been deleted and all rooms have check-out before delete a building.

All rooms and floors in this building will also be deleted when delete a building.

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TTHotel User Manual

2.2.2.Floors

Create, Edit and Delete floors here

2.2.2.1.Create floor

Click to create a new floor. The name should be unique. - 11 -

TTHotel User Manual

2.2.2.2.Edit floor

shows up when put mouse on a floor. Click it to edit or delete this floor.

2.2.2.3.Delete floor

Please make sure all devices have been deleted and all rooms have check-out before delete a floor.

All rooms in this floor will also be deleted when delete a floor.

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TTHotel User Manual

2.2.3.Check-in

Click on an unoccupied room to do check-in.

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TTHotel User Manual

You can only do check-in for rooms which have smart locks. There will be a on the room if there is no smart lock.

You are able to select additional common locks when issue card for a guest room. In this way, this card can unlock both room and selected common locks.

When you issue card next time, the selected common locks will also be selected by default, so you don’t need to select them every time manually.

Mifare card with 13.56MHz is allowed in TTHotel system. Sectors from 1 to 10 will be used for unlocking

2.2.4.Guest Information

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Audio-Technica ES947C/TB3, ES947WC/TB3 User Manual

TTHotel User Manual

Check guest information on an occupied room. You can do check-out, renew or grant new access in this page. You can also report loss in here.

2.2.5.Check-out

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TTHotel User Manual

Click on an occupied room to do check-out.

If the access is card, you will be asked to cancel card when doing check-out. This can be skipped if the card is not available at this moment.

If the access is ekey, it will be deleted automatically.

If the access is passcode, it will not be deleted except there is a gateway.

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TTHotel User Manual

2.2.6.Modify check-out

You can do this on an occupied room.

If the access is card, you will be asked to renew card. - 17 -

TTHotel User Manual

If the access is ekey, it will be renewed automatically.

If the access is passcode, it will not be renewed except there is a gateway.

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TTHotel User Manual

2.2.7.Additional access

You can do this on an occupied room.

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TTHotel User Manual

The additional access should be the same type as current access. If current is an ekey, you can’t grant additional access.

2.2.8.Records

Look up all unlock records here.

If the lock is connected to a gateway, records will be shown in this list automatically. If there is no gateway, you need to collect records with hotel app near the lock.

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+ 44 hidden pages