TTHotel User Manual
TTHotel User Manual
V1.0
2020.9.15
- 1 -
TTHotel User Manual
|
|
|
Content |
|
|
1. |
|
|
................................................................................................................................ |
- 5 - |
|
Introduction |
|
||||
2. |
Windows Desktop Software.................................................................................................- 6 - |
||||
|
2.1. |
|
...................................................................................................................................... |
- 6 - |
|
|
Login |
|
|||
|
2.1.1. |
................................................................................................................ |
- 7 - |
||
|
Create hotel |
|
|||
|
2.2. |
|
................................................................................................................................. |
- 8 - |
|
|
Console |
|
|||
|
2.2.1. |
...................................................................................................................... |
- 9 - |
||
|
Buildings |
|
|||
|
2.2.2. |
.......................................................................................................................... |
- 11 - |
||
|
Floors |
||||
|
2.2.3. |
..................................................................................................................... |
- 13 - |
||
|
Check-in |
||||
|
2.2.4. |
................................................................................................. |
- 14 - |
||
|
Guest Information |
||||
|
2.2.5. |
.................................................................................................................. |
- 15 - |
||
|
Check-out |
||||
|
2.2.6. |
................................................................................................... |
- 17 - |
||
|
Modify check-out |
||||
|
2.2.7. |
................................................................................................... |
- 19 - |
||
|
Additional access |
||||
|
2.2.8. |
...................................................................................................................... |
- 20 - |
||
|
Records |
||||
|
|
|
.................................................................................................. |
- 21 - |
|
|
2.2.9. Search for a room |
||||
|
2.2.10. |
Filter with status.................................................................................................- 22 - |
|||
|
2.2.11. |
................................................................................ |
- 23 - |
||
|
View/Cancel/Renew card |
||||
|
|
|
- 2 - |
|
|
TTHotel User Manual
2.3. |
Hotel................................................................................................................................... - 24 - |
|||
2.3.1. |
.................................................................................................. |
|
- 25 - |
|
Hotel information |
|
|||
2.3.2. |
......................................................................................................................... |
- 26 - |
||
Rooms |
|
|||
2.3.3. |
Guests......................................................................................................................... - 30 - |
|||
2.3.4. |
............................................................................................................................. |
- 31 - |
||
Staff |
||||
2.3.5. |
Message.....................................................................................................................- 36 - |
|||
2.4. |
|
................................................................................................................................. |
|
- 37 - |
Access |
|
|||
2.4.1. |
Card............................................................................................................................. - 38 - |
|||
2.4.2. |
................................................................................................................. |
|
- 39 - |
|
eKey(APP) |
|
|||
2.4.3. |
.................................................................................................................... |
|
- 40 - |
|
Passcode |
|
|||
2.5. |
|
............................................................................................................................... |
|
- 41 - |
Devices |
|
|||
2.5.1. |
............................................................................................................................. |
|
- 42 - |
|
Lock |
|
|||
2.5.2. |
..................................................................................................................... |
|
- 43 - |
|
Gateway |
|
|||
2.5.3. |
........................................................................................................... |
- 44 - |
||
Lift controller |
||||
2.6. |
|
.............................................................................................................................. |
|
- 45 - |
Settings |
|
|||
2.6.1. |
........................................................................................ |
|
- 46 - |
|
Change phone number |
|
|||
2.6.2. |
Change password...................................................................................................- 47 - |
|||
|
|
- 3 - |
|
|
TTHotel User Manual
|
2.6.3. |
................................................................................................................... |
- 47 - |
|
|
Language |
|||
|
2.6.4. |
............................................................................................................................ |
- 48 - |
|
|
FAQs |
|||
|
2.6.5. |
......................................................................................................... |
- 49 - |
|
|
Download app |
|||
3. |
|
|
.................................................................................................................................. |
- 50 - |
Hotel APP |
||||
|
3.1. |
|
................................................................................................................................... |
- 51 - |
|
Login |
|||
|
3.2. |
|
............................................................................................................................... |
- 52 - |
|
Devices |
|||
|
3.2.1. |
............................................................................................................................. |
- 53 - |
|
|
Lock |
|||
|
3.2.2. |
..................................................................................................................... |
- 57 - |
|
|
Gateway |
|||
|
3.2.3. |
........................................................................................................... |
- 59 - |
|
|
Lift controller |
|||
|
3.3. |
|
............................................................................................................................ |
- 61 - |
|
My ekeys |
|||
4. |
Guest APP................................................................................................................................. - 62 - |
|||
|
4.1. |
|
................................................................................................................................... |
- 63 - |
|
Login |
|||
|
4.2. |
|
............................................................................................................ |
- 64 - |
|
Unlock with ekey |
- 4 -
TTHotel User Manual
1. Introduction
TTHotel is a system for hotel/apartment/school management. People use it to issue cards, passcodes, and ekeys.
TTHotel manages buildings, floors, rooms, guests and staff.
TTHotel manages various devices, such as smart lock, lift controller, card encode, gateway.
TTHotel system includes a Windows desktop software which is used to issue card, a hotel app which is used to manage devices, a guest app which is used to unlock with phone.
- 5 -
TTHotel User Manual
2. Windows Desktop Software
Login or create a new hotel in this page. You can also find APP QR code at , and save them to your computer.
Only the administrator and staff accounts are allowed to login. One account is only valid in one hotel.
- 6 -
TTHotel User Manual
Please ask your lock supplier for the supplier code. Every hotel needs a lock
supplier.
- 7 -
TTHotel User Manual
The console includes Menu, Buildings, Floors, Rooms and Operations.
- 8 -
TTHotel User Manual
Create, Edit, and Delete buildings here.
Click to create a new building. The name should be unique
- 9 -
TTHotel User Manual
shows up when put mouse on a building. Click it to edit or delete this
building.
Please make sure all devices have been deleted and all rooms have check-out before delete a building.
All rooms and floors in this building will also be deleted when delete a building.
- 10 -
TTHotel User Manual
Create, Edit and Delete floors here
Click to create a new floor. The name should be unique. - 11 -
TTHotel User Manual
shows up when put mouse on a floor. Click it to edit or delete this floor.
Please make sure all devices have been deleted and all rooms have check-out before delete a floor.
All rooms in this floor will also be deleted when delete a floor.
- 12 -
TTHotel User Manual
Click on an unoccupied room to do check-in.
- 13 -
TTHotel User Manual
You can only do check-in for rooms which have smart locks. There will be a on the room if there is no smart lock.
You are able to select additional common locks when issue card for a guest room. In this way, this card can unlock both room and selected common locks.
When you issue card next time, the selected common locks will also be selected by default, so you don’t need to select them every time manually.
Mifare card with 13.56MHz is allowed in TTHotel system. Sectors from 1 to 10 will be used for unlocking
- 14 -
TTHotel User Manual
Check guest information on an occupied room. You can do check-out, renew or grant new access in this page. You can also report loss in here.
- 15 -
TTHotel User Manual
Click on an occupied room to do check-out.
If the access is card, you will be asked to cancel card when doing check-out. This can be skipped if the card is not available at this moment.
If the access is ekey, it will be deleted automatically.
If the access is passcode, it will not be deleted except there is a gateway.
- 16 -
TTHotel User Manual
You can do this on an occupied room.
If the access is card, you will be asked to renew card. - 17 -
TTHotel User Manual
If the access is ekey, it will be renewed automatically.
If the access is passcode, it will not be renewed except there is a gateway.
- 18 -
TTHotel User Manual
You can do this on an occupied room.
- 19 -
TTHotel User Manual
The additional access should be the same type as current access. If current is an ekey, you can’t grant additional access.
Look up all unlock records here.
If the lock is connected to a gateway, records will be shown in this list automatically. If there is no gateway, you need to collect records with hotel app near the lock.
- 20 -