Audio-Technica ES947C/TB3, ES947WC/TB3 User Manual

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TTHotel User Manual

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TTHotel User Manual

V1.0

2020.9.15

TTHotel User Manual

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Content

1. Introduction

2. Windows Desktop Software

2.1. Login

2.1.1. Create hotel

2.2. Console

2.2.1. Buildings

2.2.2. Floors

2.2.3. Check-in

2.2.4. Guest Information

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2.2.5. Check-out

2.2.6. Modify check-out

2.2.7. Additional access

2.2.8. Records

2.2.9. Search for a room

2.2.10. Filter with status

2.2.11. View/Cancel/Renew card

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TTHotel User Manual

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2.3. Hotel

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2.3.1. Hotel information

2.3.2. Rooms

2.3.3. Guests

2.3.4. Staff

2.3.5. Message

2.4. Access

2.4.1. Card

2.4.2. eKey(APP)

2.4.3. Passcode

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2.5. Devices

2.5.1. Lock

2.5.2. Gateway

2.5.3. Lift controller

2.6. Settings

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2.6.1. Change phone number

2.6.2. Change password

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TTHotel User Manual

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2.6.3. Language

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2.6.4. FAQs

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2.6.5. Download app

3. Hotel APP

3.1. Login

3.2. Devices

3.2.1. Lock

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3.2.2. Gateway

3.2.3. Lift controller

3.3. My ekeys

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4. Guest APP

4.1. Login

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4.2. Unlock with ekey

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TTHotel User Manual

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1. Introduction

TTHotel is a system for hotel/apartment/school management. People use it to

issue cards, passcodes, and ekeys.

TTHotel manages buildings, floors, rooms, guests and staff.

TTHotel manages various devices, such as smart lock, lift controller, card encode,

gateway.

TTHotel system includes a Windows desktop software which is used to issue card,

a hotel app which is used to manage devices, a guest app which is used to unlock with

phone.

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2. Windows Desktop Software

2.1.Login

and save them to your computer.

Only the administrator and staff accounts are allowed to login. One account is

only valid in one hotel.

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2.1.1. Create hotel

Please ask your lock supplier for the supplier code. Every hotel needs a lock

supplier.

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2.2. Console

The console includes Menu, Buildings, Floors, Rooms and Operations.

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2.2.1. Buildings

Create, Edit, and Delete buildings here.

2.2.1.1. Create building

Click to create a new building. The name should be unique

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2.2.1.2. Edit building

shows up when put mouse on a building. Click it to edit or delete this

building.

2.2.1.3. Delete building

Please make sure all devices have been deleted and all rooms have check-out

before delete a building.

All rooms and floors in this building will also be deleted when delete a building.

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2.2.2. Floors

Create, Edit and Delete floors here

2.2.2.1. Create floor

Click to create a new floor. The name should be unique.

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2.2.2.2. Edit floor

shows up when put mouse on a floor. Click it to edit or delete this floor.

2.2.2.3. Delete floor

Please make sure all devices have been deleted and all rooms have check-out

before delete a floor.

All rooms in this floor will also be deleted when delete a floor.

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2.2.3. Check-in

Click on an unoccupied room to do check-in.

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You can only do check-in for rooms which have smart locks. There will be a on

the room if there is no smart lock.

You are able to select additional common locks when issue card for a guest room.

In this way, this card can unlock both room and selected common locks.

When you issue card next time, the selected common locks will also be selected

by default, so you don’t need to select them every time manually.

Mifare card with 13.56MHz is allowed in TTHotel system. Sectors from 1 to 10 will

be used for unlocking

2.2.4. Guest Information

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Check guest information on an occupied room. You can do check-out, renew or

grant new access in this page. You can also report loss in here.

2.2.5. Check-out

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Click on an occupied room to do check-out.

If the access is card, you will be asked to cancel card when doing check-out. This

can be skipped if the card is not available at this moment.

If the access is ekey, it will be deleted automatically.

If the access is passcode, it will not be deleted except there is a gateway.

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2.2.6. Modify check-out

You can do this on an occupied room.

If the access is card, you will be asked to renew card.

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If the access is ekey, it will be renewed automatically.

If the access is passcode, it will not be renewed except there is a gateway.

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2.2.7. Additional access

You can do this on an occupied room.

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The additional access should be the same type as current access. If current is an

ekey, you can’t grant additional access.

2.2.8. Records

Look up all unlock records here.

If the lock is connected to a gateway, records will be shown in this list

automatically. If there is no gateway, you need to collect records with hotel app near the

lock.

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2.2.9. Search for a room

Search with room number

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2.2.10. Filter with status

Filter rooms with status occupied and unoccupied.

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2.2.11. View/Cancel/Renew card

View card: look up permission in the card

Cancel card: clear permission and loss information in the card. The room will also

be check-out.

Renew card: Renew the valid period, also modify the check-out

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2.3.Hotel

It includes Information, Rooms, Guests, Staff, and Message

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2.3.1. Hotel information

Edit hotel name and address here.

Select unlock methods: card, app, passcode

Set a default check-out time

Look up the active sectors

Select a working mode of lift controller

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2.3.2. Rooms

There are two types of rooms: Guest room and common room. When issue card

for guest room, you can select additional common rooms.

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2.3.2.1. Create/Edit/Delete room type

Create, Edit or Delete room type in this page: Room -> room type management

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2.3.2.2. Create/Edit/Delete guest room

Create a room or in batch in this page: Rooms->guest room

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2.3.2.3. Create/Edit/Delete common room

Manage common room is this page: Rooms->common room

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2.3.3. Guests

Look up history guests

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2.3.4. Staff

Manage staff in this page.

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2.3.4.1. Roles

Manage roles in this page

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2.3.4.2. Staff

2.3.4.2.1. Create staff

Create a staff with unregistered account

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2.3.4.2.2. Issue card for staff

Option 1: work with double lock or not

Option 2: master card or customized card. Master cards unlock all locks.

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2.3.4.2.3. Issue ekey to staff

Issue ekeys to staff for selected locks

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2.3.5. Message

Look up all types of messages here.

Messages include low battery notification, locks being deleted, and etc

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2.4.Access

Access includes cards, ekeys, and passcodes

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2.4.1. Card

The card list includes all cards issued for staff and guests.

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2.4.2. eKey(APP)

The ekey list includes all ekeys issued to staff and guests.

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2.4.3. Passcode

The passcode list includes all passcodes issued to guests and temporarily

You can generate passcode for temporary use here

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2.5.Devices

Manage locks, gateways and lift controller in this page.

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2.5.1. Lock

All locks in current hotel.

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2.5.2. Gateway

All gateways in current hotel

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2.5.3. Lift controller

All lift controllers in this hotel

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2.6.Settings

Manage account, password, language and etc

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2.6.1. Change phone number

If you want to use a new phone number to login, please change your login

account here.

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2.6.2. Change password

Chang your login password

2.6.3. Language

Switch software language

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2.6.4. FAQs

Find answers for frequently asked questions

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2.6.5. Download app

You can find QR code for APPs

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3. Hotel APP

Scan QR code to install hotel APP

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3.1.Login

Only account with APP access permission can login hotel app.

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3.2.Devices

Manage locks, gateways and lift controllers here.

Click [+] to add devices

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3.2.1. Lock

3.2.1.1. Add lock

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You can only add locks which work with hotel system. Not all locks.

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3.2.1.2. Lock settings

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You can configure locks in this page

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3.2.2. Gateway

3.2.2.1. Add gateway

Click [+] to add gateway

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3.2.2.2. Gateway settings

3.2.2.3. Delete gateway

Gateways can be deleted from network

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3.2.3. Lift controller

3.2.3.1. Add lift controller

Please configure floor information to lift controller

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3.2.3.2. Lift controller settings

You can set working mode and configure floor information here

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3.3.My ekeys

Administrator has ekeys for all locks in hotel

Staff has ekeys granted to him

Ekey is used to unlock with phone

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4. Guest APP

Scan QR code to install Guest APP

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4.1.Login

Guest can only login to this app when hotel send him an ekey.

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4.2.Unlock with ekey

Press the unlock button to unlock

Audio-Technica ES947C/TB3, ES947WC/TB3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Introduction

2. Windows Desktop Software

2.1.Login

2.1.1. Create hotel

2.2. Console

2.2.1. Buildings

2.2.1.1. Create building

2.2.1.2. Edit building

2.2.1.3. Delete building

2.2.2. Floors

2.2.2.1. Create floor

2.2.2.2. Edit floor

2.2.2.3. Delete floor

2.2.3. Check-in

2.2.4. Guest Information

2.2.5. Check-out

2.2.6. Modify check-out

2.2.7. Additional access

2.2.8. Records

2.2.9. Search for a room

2.2.10. Filter with status

2.2.11. View/Cancel/Renew card

2.3.Hotel

2.3.1. Hotel information

2.3.2. Rooms

2.3.2.1. Create/Edit/Delete room type

2.3.2.2. Create/Edit/Delete guest room

2.3.2.3. Create/Edit/Delete common room

2.3.3. Guests

2.3.4. Staff

2.3.4.1. Roles

2.3.4.2. Staff

2.3.4.2.1. Create staff

2.3.4.2.2. Issue card for staff

2.3.4.2.3. Issue ekey to staff

2.3.5. Message

2.4.Access

2.4.1. Card

2.4.2. eKey(APP)

2.4.3. Passcode

2.5.Devices

2.5.1. Lock

2.5.2. Gateway

2.5.3. Lift controller

2.6.Settings

2.6.1. Change phone number

2.6.2. Change password

2.6.3. Language

2.6.4. FAQs

2.6.5. Download app

3. Hotel APP

3.1.Login

3.2.Devices

3.2.1. Lock

3.2.1.1. Add lock

3.2.1.2. Lock settings

3.2.2. Gateway

3.2.2.1. Add gateway

3.2.2.2. Gateway settings

3.2.2.3. Delete gateway

3.2.3. Lift controller

3.2.3.1. Add lift controller

3.2.3.2. Lift controller settings

3.3.My ekeys

4. Guest APP

4.1.Login

4.2.Unlock with ekey