Please read this manual thoroughly before use, and keep it handy for future reference.
INSTRUCTION MANUAL
2
WARNING
Should any liquid or solid object fall into the cabinet,
unplug the unit and have it checked by the qualified
personnel before operating it any further.
Unplug the unit from the wall outlet if it is not going to
be used for several days or more. To disconnect the
cord, pull it out by the plug. Never pull the cord itself.
Allow adequate air circulation to prevent internal heat
build-up. Do not place the unit on surfaces (rugs,
blankets, etc.) or near materials(curtains, draperies)
that may block the ventilation holes.
Height and vertical linearity controls located at the rear
panel are for special adjustments by qualified
personnel only.
Do not install the unit in an extremely hot or humid
place or in a place subject to excessive dust,
mechanical vibration.
The unit is not designed to be waterproof.
Exposure to rain or water may damage the unit.
Cleaning ---------------------------------
Clean the unit with a slightly damp soft cloth.
Use a mild household detergent. Never use strong
solvents such as thinner or benzene as they might
damage the finish of the unit.
Retain the original carton and packing materials for
safe transport of this unit in the future.
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO
RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION
GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user
to the presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions in the literature accompanying the
appliance.
INFORMATION TO THE USER: THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO
COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC
RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL
INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS
EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT
INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL
INTERFERENCE TO RADIO COMMUNICATIONS.
CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THE
EQUIPMENT.
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003 DU CANADA.
WARNING: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
CE COMPLIANCE STATEMENT
4
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/apparatus combination
to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused
for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been
moisture, does not operate normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED
SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO
NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE
OPERATING INSTRUCTIONS UNLESS YOU QRE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2
power source only.
17. ITE is to be connected only to PoE networks without routing to the outside plant.
This manual applies to the HDG-3x0 series network camera.
The Network Camera supports the network service for a sensor image with progressive scan, which
can be monitored on a real-time screen regardless of distances and locations. By using its dedicated
program, many users are able to have an access to the Network Camera at once or a single user can
monitor various network cameras at the same time. It also enables users to play, store and retrieve a
monitoring image by using a PC. All the settings and real-time monitoring screens are also provided
through an access to the web.
The Network Camera is fully featured for security surveillance and remote monitoring needs. It is
based on the DSP compression chip, and makes it available on the network as real-time, full frame
rate Motion JPEG and H.264 (or MPEG-4) video streams.
The alarm input and alarm output can be used to connect various third party devices, such as, door
sensors and alarm bells.
1.1 Components
The system comes with the following components:
Network Camera unit Installation CD Installation Guide
Template Sheet Accessory Kit
Note: Check your package to make sure that you received the complete system, including all
components shown above.
7
1.2 Key Features
• Brilliant video quality
The Network Camera offers the highly efficient H.264 video compression, which drastically
reduces bandwidth and storage requirements without compromising image quality. Motion JPEG
is also supported for increased flexibility.
• Dual streams
The Network Camera can deliver dual video streams simultaneously at full frame rate in all
resolutions up to Full-HD(1920 x 1080p) using Motion JPEG and H.264 (or MPEG-4). This means
that several video streams can be configured with different compression formats, resolutions and
frame rates for different needs.
• Image setting adjustment
The Network Camera also enables users to adjust image settings such as contrast, brightness
and saturation to improve images before encoding takes place.
• Intelligent video capabilities
The Network Camera includes intelligent capabilities such as enhanced video motion detection.
The encoder’s external inputs and outputs can be connected to devices such as sensors and
relays, enabling the system to react to alarms and activate lights or open/close doors.
• Resolution
The Network Camera supports two kinds of resolutions according to the model name.
• Micro-SD Recording support
The Network Camera also supports a micro-SD memory slot for local recording with removable storage.
• Improved Security
The Network Camera logs all user access, and lists currently connected users. Also, its full frame
rate video can be provided over HTTPS.
• Power over Ethernet
Support for Power over Ethernet (IEEE802.3af) enables the unit, as well as the camera module
that is connected to it, to receive power through the same cable as for data transmission. This
makes for easy installation since no power outlet is needed.
• ONVIF
This is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology.
ONVIF enables interoperability between different vendor products, increased flexibility, reduced
cost, and future-proof systems.
8
2. Installation
NO
Name
Description
1
Lens
Allows wide area to be
monitored
2
Extension
Cable
26pin camera extension
cable
NO
Wire Color
Description
1
Red: AC24V/DC12V
White: AC24V/GND
Main Power, 2pin terminal, DC12V/AC24V, max. 4.0Watt
Pink: Alarm In
Yellowish Green: GND
Yellow: AD Key
Brown: GND
Light Blue: Alarm Out
Gray: GND
Alarm Input, AD Key Input, Alarm Output:
6pin terminal.
4
Black
Ethernet, RJ-45 port compatible with 10/100Mbps PoE.
Modular Jack
5
Black
Video Composite Output, BNC Jack
6
Gray
Audio line output, Stereo Jack
7
Black
Audio line input, Stereo Jack
For the operation of the Network Camera, it is necessary to connect a network cable for data
transmission, power connection from supplied power adapter. Depending on operation methods, it is
possible to connect an alarm cable additionally. For its fixation on different locations, please consult
with an installer.
2.1 Over View
• Top View
• Extension Cable
9
Base Installation
1. Make mounting holes and cable hole in the place (ceiling) to which this dome camera is installed
using the supplied template sheet.
Warning: The total mass of the main unit is approx 1.3kg. Check whether the ceiling to which
the Dome Camera is installed is strong enough to hold the unit mass. If not, the Dome Camera
could fall, causing injury.
2. Attach the safety wire for securing the dome camera to ceiling or structure not to fall.
3. Extract each wire through the cable hole, connect BNC cable and communication lines.
4. Unlock torx screws (4x) the dome cover and fix the dome case firmly with supplied mounting
screws (4x), plastic anchors (4x), O-Rings (4x).
5. Adjust desired focus and scene by turning and moving the hemisphere by hand.
6. Lock the housing cover with torx screws (4x).
10
•Cable through the electrical box with the dome base
Power Supply
24VAC
12DCV
Power Consumption
20Watt
10Watt
Heater On
at 41°F (5°C)
Heater Off
at 59°F (15°C)
The housing can also be mounted on a 4s or 2s electrical box.
•Using the conduit knockout punched with the dome base
Remove the conduit knockout punched for the cable entry.
Heater Kit Installation
1. Place the heater element is slot “A”. Please ensure that the cables are facing upwards and the
heater is pointing towards the Dome.
2. Place the PCB in slot “B”. Please ensure that the PCB is facing inside of the Dome with the
connection blocks at the top.
3. Place the plug in the Socket “C” (J3) which is found on the controller board.
• Cheater (IF Applicable)
• Power
Use Certified/Listed Class 2 power source only.
11
Micro SD memory slot and Switches on the Board
•Micro SD Slot
Card Slot for Micro SD memory: Socket “D”
•Switches on the board
SW1: Factory Default switch
SW2: Video Output On/Off switch
2.2 Connection
• Connecting to the RJ-45
Connect a standard RJ-45 cable to the network port of the network camera. Generally a
cross-over cable is used for directly connection to PC, while a direct cable is used for connection
to a hub.
• Connecting Alarms
AI(Alarm In) :
You can use external devices to signal the network camera to react on events. Mechanical or
electrical switches can be wired to the AI (Alarm In) and G (Ground) connectors.
G(Ground) : Connect the ground side of the alarm input and/or alarm output to the G (Ground) connector.
Alarm Out :
The network camera can activate external devices such as buzzers or lights. Connect the device
to the AO (Alarm Out) and G (Ground) connectors.
• Connecting Video Output
Video Output is used for an easy zoom and focus control when installing lens. Set Video Switch
(SW2 on the board) to On position to output the video signal. Video Output is restricted to
VGA(640x480) resolution.
Caution: After lens installation, you must set Video Switch to Off position to provide the best
performance of the Network Camera.
• Connecting the Power
Connect the power of DC12V or AC24V max. 4.0Watt for the network camera. Connect the
positive(+) pole to the ‘+’ position and the negative(-) pole to the ‘-‘ position for the DC power.
Use certified / Listed Class 2 power source only.
2.3 Network Connection and IP assignment
The Network Camera supports the operation through the network. When a camera is first connected
to the network it has no IP address. So, it is necessary to allocate an IP address to the device with the
“Smart Manager” utility on the CD.
1. Connect the Network Camera / device to the network and power up.
12
2. Start SmartManager utility ( All programs > NautilusClient16 > SmartManager), the main window
will be displayed, after a short while any network devices connected to the network will be
displayed in the list.
3. Select the camera on the list and click right button of the mouse. You can see the pop-up menu
as below.
4. Select Assign IP. You cam see a Assign IP window.
Enter the required IP address.
Note: For more information, refer to the Smart Manger User’s
Manual.
13
3. Operation
The Network Camera can be used with Windows operating system and browsers. The recommended
browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows.
Note: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX
controls.
3.1 Access from a browser
1. Start a browser (Internet Explorer).
2. Enter the IP address or host name of the Network Camera in the Location/Address field of your
browser.
3. You can see a starting page. Click Live View, Playback or Setup to enter web page.
4. The encoder’s Live View page appears in your browser.
14
3.2. Access from the internet
To gain access to the product, the password for
the default administrator user must be set. This
is done in the “Admin Password” dialog, which is
displayed when the network camera is accessed
for the setup at the first time. Enter your admin
name and password, set by the administrator.
Note: The default administrator username and
password is “admin”. If the password is lost, the
Network Camera must be reset to the factory
default settings. See “3.8 Resetting to the Factory
Default Settings” for more details.
The live view page comes in eight
screen modes like 1920x1080,
1280x1024, 1280x720, 720x480(576),
640x480, 352x240(288), and
320x240. Users are allowed to select
the most suitable one out of those
modes. Please, adjust the mode in
accordance with your PC
specifications and monitoring
purposes.
Access from the internet once connected, the Network Camera is accessible on your local network
(LAN). To access the video encoder from the Internet you must configure your broadband router to
allow incoming data traffic to the video encoder. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the video encoder. This is enabled
from Setup > System > Network > NAT.
For more information, please see “3.5.5 System>Network>NAT” of User’s Manual.
3.3 Setting the admin password over a secure connection
To prevent network eavesdropping when setting the admin password, this can be done via an
encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
To set the password via a standard HTTP connection, enter it directly in the first dialog shown below.
To set the password via an encrypted HTTPS connection, see “3.5.5 System > Security > HTTPS”.
Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between
web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.
3.4 Live View Page
15
1) General controls
Live View Page Search & Playback Page Setup Page Help Page
The video drop-down list allows you to select a customized or pre-programmed
video stream on the live view page. Stream profiles are configured under Setup > Basic
Configuration > Video & Image. For more information, please see “3.5.1 Basic Configuration >
Video & Image” of User’s Manual.
The resolution drop-down list allows you to select the most suitable one
out of video resolutions to be displayed on live view page.
The protocol drop-down list allows you to select which combination of
protocols and methods to use depends on your viewing requirements, and on the properties of
your network.
2) Control toolbar
The live viewer toolbar is available in the web browser page only. It displays the following
buttons:
The Stop button stops the video stream being played. Pressing the key again toggles the
start and stop. The Start button connects to the network camera or start playing a
video stream.
The Pause button pause the video stream being played.
The Snapshot button takes a snapshot of the current image. The location where the
image is saved can be specified.
The digital zoom activates a zoom-in or zoom-out function for video image on the live
screen.
The Full Screen button causes the video image to fill the entire screen area. No other
windows will be visible. Press the 'Esc' button on the computer keyboard to cancel full
screen view.
The Manual Trigger button activates a pop-up window to manually start or stop the event.
Use this scale to control the volume of the speakers.
Use this scale to control the volume of the microphone.
Use this scale to control the volume of the speakers and microphones.
3) Video Streams
The Network Camera provides several images and video stream formats. Your requirements and
the properties of your network will determine the type you use.
The Live View page in the Network Camera provides access to H.264, MPEG-4 and Motion JPEG
video streams, and to the list of available video streams. Other applications and clients can also
access these video streams/images directly, without going via the Live View page.
16
3.5 Network Camera Setup
This section describes how to configure the network camera, and is intended for product
Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access
to the settings for Basic, Live View, Video & Image, Audio, Event, and System Configuration.
You can configure the network camera by clicking Setup in the top right-hand corner of the Live View
page. Click on this page to access the online help that explains the setup tools
When accessing the Network Camera for the first
time, the “Admin Password” dialog appears. Enter
your admin name and password, set by the
administrator.
Note: If the password is lost, the Network Camera
must be reset to the factory default settings. See “3.8
Resetting to the Factory Default Settings”.
3.5.1 Basic Configuration
You can see the device information in this information page.
17
1) Users
User Group
Authority
Guest
Provides the lowest level of access, which only allows access to the
Live View page.
Operator
An operator can view the Live View page, create and modify
events, and adjust certain other settings. Operators have no access
to System Options.
Administrator
An administrator has unrestricted access to the Setup tools and can
determine the registration of all other users.
User access control is enabled by default. An administrator can set up other users, by giving these
user names and passwords. It is also possible to allow anonymous viewer login, which means that
anybody may access the Live View page, as described below:
The user list displays the authorized users and user groups (levels):
Enable anonymous viewer login: Check the box to use the webcasting features. Refer to
“3.5.2 Video & Image” for more details.
2) Network
The network camera support both IP version 4 and IP version 6. Both versions may be enabled
simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for
the video encoder can be set automatically via DHCP, or a static IP address can be set manually.
If IPv6 is enabled, the video encoders receive an IP address according to the configuration in the
network router. There is also the option of using the Internet Dynamic DNS Service. For more
information on setting the Network, please see Setup> System>Security>Network.
18
• Obtain IP address via DHCP - Dynamic Host Configuration Protocol (DHCP) is a protocol
that lets network administrators centrally manage and automate the assignment of IP
addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly
used to set an IP address dynamically, it is also possible to use it to set a static, known IP
address for a particular MAC address.
• Use the following IP address - To use a static IP address for the Network Camera,
check the radio button and then make the following settings:
- IP address: Specify a unique IP address for your Network Camera.
- Subnet mask: Specify the mask for the subnet the Network Camera is located on.
- Default router: Specify the IP address of the default router (gateway) used for
connecting devices attached to different networks and network segments.
Notes:
1. DHCP should only be enabled if using dynamic IP address notification, or if your DHCP server can
update a DNS server, which then allows you to access the Network Camera by name (host name).
If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory
default settings and then perform the installation again.
2. The ARP/Ping service is automatically disabled two minutes after the unit is started, or
as soon as an IP address is set.
3. Pinging the unit is still possible when this service is disabled.
19
3) Video & Image
• Video Setting
- Codec:
The codec settings are separated into MPEG4 and H.264.
H.264 is also known as MPEG-4 Part 10. This is the new generation compression standard for digital
video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and
bandwidth, or the same quality video at a lower bit rate.
- Profile:
There are 4 pre-programmed stream profiles available for quick set-up.
Choose the form of video encoding you wish to use from the drop-down list:
* H.264 MP(Main Profile):
Primarily for low-cost applications that requires additional error robustness, this profile is
used rarely in videoconferencing and mobile applications, it does add additional error
resilience tools to the Constrained Baseline Profile. The importance of this profile is fading
after the Constrained Baseline Profile has been defined.
* H.264 BP(Base Profile):
Originally intended as the mainstream consumer profile for broadcast and storage
applications, the importance of this profile faded when the High profile was developed for
those applications.
* MPEG4 SP(Simple Profile):
Mostly aimed for use in situations where low bit rate and low resolution are mandated by
other conditions of the applications, like network bandwidth, device size etc.
20
* MPEG4 ASP(Advanced Simple Profile):
Its notable technical features relative to the Simple Profile, which is roughly similar to H.263,
including "MPEG"-style quantization, interlaced video, B pictures (also known as B Frames),
Quarter Pixel motion compensation (Qpel), Global motion compensation (GMC).
- Resolution:
It enables users to determine a basic screen size when having an access through the Web
Browser or PC program. The screen size control comes in seven modes like 1920x1080,
1280x1024, 1280x720, 704x480(576), 640x480, 352x240(288), and 320x240. Users can
reset the selected screen size anytime while monitoring the screen on a real-time basis.
- Bitrate control:
Limiting the maximum bit rate helps control the bandwidth used by the H.264 or MPEG-4
video stream. Leaving the Maximum bit rate as unlimited maintains consistently good image
quality but increases bandwidth usage when there is more activity in the image. Limiting the
bit rate to a defined value prevents excessive bandwidth usage, but images are lost when
the limit is exceeded.
Note that the maximum bit rate can be used for both variable and constant bit rates.
The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts
the bit rate according to the image complexity, using up bandwidth for increased activity in
the image, and less for lower activity in the monitored area.
CBR allows you to set a fixed target bitrate that consumes a predictable amount of
bandwidth. As the bit rate would usually need to increase for increased image activity, but in
this case cannot, the frame rate and image quality are affected negatively. To partly
compensate for this, it is possible to prioritize either the frame rate or the image quality
whenever the bit rate needs to be increased. Not setting a priority means the frame rate and
image quality are equally affected.
- Compression:
When it is necessary to adjust a smooth transmission status according to network situations,
users can increase the compressibility to carry out the network transmission stably. On the
other hand, when it is necessary to maintain a detailed monitoring screen by enhancing the
image quality, users can do so by decreasing the compressibility. In ease case, please adjust
this function according to the network status and monitoring purposes. The default is
2000(Kbps).
- Frame rate:
Upon the real-time play, users should select a frame refresh rate per second. If the rate is
high, the image will become smooth. On the other hand, if the rate is low, the image will not
be natural but it can reduce a network load.
- GOP size:
Select the GOP(Group of Picture) size. If users want to have a high quality of fast image one
by one, please decrease the value. For the purpose of general monitoring, please do not
change a basic value. Such act may cause a problem to the system performance. For the
details of GOP setting, please contact the service center.
21
• Image Setting
Sometimes the image size is large due to low light or complex scenery. Adjusting the frame rate
and quality helps to control the bandwidth and storage used by the Motion JPEG video stream in
these situations. Limiting the frame rate and quality optimizes bandwidth and storage usage, but
may give poor image quality. To prevent increased bandwidth and storage usage, the Resolution,
Frame rate, and Frame Quality should be set to an optimal value.
- JPEG resolution:
Same as the video settings.
- JPEG frame rate:
Same as the video settings.
- JPEG quality:
Select the picture quality. If users want to have a high quality of fast image one by one,
please decrease the value. For the purpose of general monitoring, please do not change a
basic value. Such act may cause a problem to the system performance.
When satisfied with the settings, click Save, or click Reset to revert to previously saved settings.
4) Audio
The Network Camera can transmit audio to other clients using an external microphone and can play
audio received from other clients by attaching a speaker. The Setup page has an additional menu item
called Audio, which allows different audio configurations, such as, full duplex, and simplex.
22
• Audio Setting
- Enable audio:
Check the box to enable audio in the video stream.
- Compression type:
Select the desired audio Compression format, G711.
- Sample rate:
Select the required Sample rate (number of times per second the sound is sampled). The
higher the sample rate, the better the audio quality and the greater the bandwidth required.
- Sound bitrate:
Depending on the selected encoding, set the desired audio quality (bitrate). The settings
affect the available bandwidth and the required audio quality.
• Audio Input
Audio from an external line source can be connected to the terminal I/O of the network camera.
- Input volume:
If there are problems with the sound input being too low or high, it is possible to adjust the
input gain for the microphone attached to the network camera.
• Audio Output
- Enable full duplex:
Check the box to enable Full Duplex mode. It means that you can transmit and receive audio
(talk and listen) at the same time, without having to use any of the controls. This is just like
having a telephone conversation.
This mode requires that the client PC has a sound card with support for full-duplex audio.
Uncheck the box enable Simplex mode. The simplex mode only transmits audio from the
network camera to any web client. It does not receive audio from other web clients.
- Output volume:
If the sound from the speaker is too low or high it is possible to adjust the output gain for
the active speaker attached to the network camera.
When satisfied with the settings, click Save, or click Reset to revert to previously saved settings
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