ATV IPSD302TWI User Manual

USER’S MANUAL

30x Full HD IR SPEED Dome Network Camera: IPSD302TWI

Please read this manual thoroughly before use and keep it handy for future reference.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECTS THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.

CAUTION

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilater intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

al triangle is

FCC COMPLIANCE STATEMENT

FCC INFORMATION: This equipment has been tested and found to

comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme

NMB-003 du Canada.

CE COMPLIANCE STATEMENT

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED

BY AN INCORRECT TYPE.

DISPOSE OF USED BATTERIES ACCORDING

TO THE INSTRUCTIONS.

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

Use only with the cart, stand, tripod, bracket, or table

12. specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.

16. Use satisfies clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.

TABLE OF CONTENTS

1. Description....................................................................................................................7

1.1 Components ......................................................................................................................... 7

1.2 Key Features......................................................................................................................... 8

2. Installation.....................................................................................................................9

2.1 Installation ............................................................................................................................ 9

2.2 Basic Configuration of Camera System........................................................................... 12

2.3 Connections........................................................................................................................ 13

2.4 Network Connection & IP assignment ............................................................................. 14

3. Operation.....................................................................................................................15

3.1 Access from a browser...................................................................................................... 15

3.2 Access from the internet ................................................................................................... 16

3.3 Setting the admin password over a secure connection................................................. 16

3.4 Live View Page ................................................................................................................... 16

3.5 Network Camera Setup...................................................................................................... 18

3.5.1 Basic Configuration..................................................................................................... 18

1) Users.............................................................................................................................. 19

2) Network.......................................................................................................................... 20

3) Video & Image ............................................................................................................... 21

4) Audio.............................................................................................................................. 23

5) Date & Time ................................................................................................................... 24

3.5.2 Live View ...................................................................................................................... 25

3.5.3 Video & Image.............................................................................................................. 25

1) Basic .............................................................................................................................. 25

2) Image.............................................................................................................................. 26

3) Auto Exposure .............................................................................................................. 27

4) Day & Night.................................................................................................................... 29

5) Auto Focus .................................................................................................................... 30

6) DIS.................................................................................................................................. 31

7) Webcasting.................................................................................................................... 31

3.5.4 Audio............................................................................................................................. 32

3.5.5 Event............................................................................................................................. 32

1) Event In.......................................................................................................................... 32

2) Event Out....................................................................................................................... 36

3) Event Map...................................................................................................................... 42

3.5.6 Dome Configuration .................................................................................................... 44

1) Preset............................................................................................................................. 44

2) Tour................................................................................................................................45

3) Motor Setup................................................................................................................... 46

4) RS485............................................................................................................................. 47

5) View Angle..................................................................................................................... 47

6) System Menu................................................................................................................. 48

7) Privacy Zone.................................................................................................................. 49

3.5.7 System.......................................................................................................................... 50

1) Information .................................................................................................................... 50

2) Security.......................................................................................................................... 50

3) Date & Time ................................................................................................................... 52

4) Network.......................................................................................................................... 53

5) Language....................................................................................................................... 61

6) Maintenance .................................................................................................................. 62

7) Support .......................................................................................................................... 63

3.6 Help...................................................................................................................................... 65

3.7 Resetting to the factory default settings.......................................................................... 65

4. Appendix .....................................................................................................................66

4.1 Troubleshooting................................................................................................................. 66

4.2 Alarm Connection .............................................................................................................. 67

4.3 Preventive Maintenance .................................................................................................... 67

4.4 Product Specification ........................................................................................................ 68

4.5 System Requirement for Web Browser............................................................................ 70

4.6 General Performance Considerations.............................................................................. 70

1. Description

This manual applies to the IPSD301TWI network camera. The network camera supports the network service for a sensor image with progressive scan, which

can be monitored on a real-time screen regardless of distances and locations. By using its dedicated program, many users are able to have an access to the network camera at once or a single user can monitor various network cameras at the same time. It also enables users to play, store and retrieve a monitoring image by using a PC. All the settings and real-time monitoring screens are also provided through an access to the web.

The network camera is fully featured for security surveillance and remote monitoring needs. It is based on the DSP compression chip, and makes it available on the network as real-time, full frame rate Motion JPEG and H.264 video streams.

1.1 Components

This system comes with the following components;

Dome Camera Installation Guide/CD RJ-45 Coupler 2P screw type Connector 3P screw type Connector 12VDC Adaptor

1 1 1 1 1 1

1.2 Key Features

 Brilliant video quality

The network camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility.

 Triple Streams

The network camera can deliver triple video streams simultaneously at full frame rate in all resolutions up to 1920 x 1080 using Motion JPEG and H.264. This means that several video streams can be configured with different compression formats, resolutions and frame rates for different needs.

 Image setting adjustment

The network camera also enables users to adjust image settings such as contrast, brightness and saturation to improve images before encoding takes place.

 Intelligent video capabilities

The network camera includes intelligent capabilities such as enhanced video motion detection. The network camera’s external inputs and outputs can be connected to devices such as sensors and relays, enabling the system to react to alarms and activate lights or open/close doors.

 Improved Security

The network camera logs all user access, and lists currently connected users. Also, its full frame rate video can be provided over HTTPS.

 Built-in Synchronized IR LED & Fixed IR LED

The camera is equipped with two built-in IR LED’s, fixed one for wide view and zoom synchronized adjustable one for distant view.

 ONVIF Certificate

This is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost, and future-proof systems.

2. Installation

2.1 Installation

You need one optional mount kit of the wall mount and the ceiling mount to install. The wall or ceiling mount must be attached to a structural object such as hard wood, concrete that

will support the weight of the mount and dome camera. The use of a solid backboard is recommended when attaching to gypsum walls.

1. Remove the Protection pad and the tape from attached the dome camera.

2. Attach the mounting base to wall using the supplied M8 tapping screw and plastic bushing.

(Ceiling using the supplied M6 tapping screw and bushing)

3. Wind the both thread of the pipe end with Teflon tape about 20 times for sealing. Then use a

silicone rubber sealant to seal the area where the wall (ceiling) mount and the pipe meet.

4. Place a bead of silicone sealant around the wall and ceiling mount mounting flange, press it to

the surface and line up the flange hole with drilled holes.

CAUTION 1: A silicone rubber sealant must be applied to seal the housing to secure

waterproofing.

CAUTION 2: When installing, a bracket must be applied.

2.1.1 Installation - Wall Mount

The wall mounting plate must be attached to a structural object such as concrete that will support the weight of the mount and Dome Camera.

1. Select a suitable mounting location and verify there is sufficient cable to reach the middle of

the Wall Mount.

2. Mark and drill mounting holes in the surface using the Wall Mount Flange.

3. Pull out cables required to connect to the dome camera from the wall or route cables through

a section of 0.75 in. (19 mm) conduit pipe.

4. Remove the access plate from the wall mount bracket.

5. Attach the wall mount bracket using screws routing cables through the access plate’s hole.

6. Attach the housing’s safety wire to the wall mount’s latch.

7. Fix the housing to the wall mount bracket using the locking nut after routing cables through the

wall mount bracket and tighten the housing set screw with the supplied wrench.

8. After connecting cables, attach the access plate.

2.1.2 Installation - Ceiling Mount

The ceiling mounting plate must be attached to a structural object such as concrete that will support the weight of the mount and Dome Camera.

1. Select a suitable mounting location and verify there is sufficient cable to connect with cables from the housing.

2. Mark and drill mounting holes in the surface using the ceiling mount flange.

3. Pull out cables required to connect to the dome camera from the ceiling.

4. Attach the ceiling mount bracket using screws routing cables through the locking nut.

5. Tighten the housing with the pipe using the socket after routing cables through the pipe.

6. Attach the housing's safety wire to the ceiling mount's m6X35 tapping screw.

7. After connecting cables, fix the pipe to the ceiling mount using the locking nut.

8. Tighten set screws of the socket and locking nut with the supplied wrench.

2.2 Basic Configuration of Camera System

No. CONNECTOR COLOR DESCRIPTION

3 4

The camera must be installed by qualified service personnel in accordance with all local and federal electrical and building codes.

DC JACK BLACK 12VDC

Ethernet, RJ-45 port

RJ-45 BLACK

RCA BLACK AUDIO INPUT RCA GRAY AUDIO OUTPUT

GRAY GND

3P Cable

2P Cable

1P Cable YELLOW/GREEN F_GND

RED ALARM INPUT

BLUE ALARM OUTPUT

BROWN RS485+(A)

BROWN/WHITE RS485-(B)

compatible with

10/100Mbps

2.3 Connections

 Connecting the Network

Connect a standard RJ-45 cable to the network port of the camera. Generally a cross-over cable is used for directly connection to PC, while a direct cable is used for connection to a hub.

 Connecting Alarms

- AI (Alarm Input)

You can use external devices to signal the camera to react on events. Mechanical or electrical switches can be wired to the AI (Alarm Input) and G (Ground) connectors.

- G (Ground) NOTE: All the connectors marked G or GND are common.

Connect the ground side of the alarm input and/or alarm output to the G (Ground) connector.

- AO (Alarm Output)

The camera can activate external devices such as buzzers or lights. Connect the device to the AO (Alarm Output) and G (Ground) connectors.

 Connecting to the RS485

The camera can be controlled remotely by an external device or control system, such as a control keyboard, using RS485 half-duplex serial communications signals.

 Connecting the Power

Connect power of 12VDC 5A for the camera. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.

2.4 Network Connection & IP assignment

The camera supports the operation through the network. When a camera is first connected to the network, it has no IP address. So, it is necessary to allocate an IP address to the device with the “SmartManager” utility on the CD. (Default IP 192.168.30.220)

1) Connect the network camera/device to the network and power up.

2) Start SmartManager utility (Start > All programs > SmartManager > SmartManager). The main window will display, and after a short while any network devices connected to the network will be displayed in the list.

3) Select the camera on the list and click right button of the mouse. You can see the pop-up menu as below.

4) Select Assign IP Address. The Assign IP window will display. Enter the required IP address.

NOTE: For more information, refer to the SmartManager User’s Manual.

3. Operation

The network camera can be used with Windows® operating system and browsers. The recommended browsers are Internet Explorer®, Safari®, Firefox®, Opera™ and Google® Chrome® with Windows.

NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX

controls.

3.1 Access from a browser

1) Start a browser (Internet Explorer).

2) Enter the IP address or host name of the network camera in the Location/Address field of your browser.

3) You can see a starting page. Click Live View or Setup to enter web page.

4) The network camera’s Live View page appears in your browser.

3.2 Access from the internet

Once connected, the network camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT traversal feature, which will attempt to automatically configure the router to allow access to the network camera. This is enabled from Setup > System > Network > NAT. For more information, please see “3.5.7 System > Network > NAT” of User's Manual.

3.3 Setting the admin password over a secure connection

To gain access to the product, the password for the default administrator user must be set. This is done in the “Admin Password” dialog, which is displayed when the network camera is accessed for the setup at the first time. Enter your admin name and password, set by the administrator.

NOTE: The default administrator user name and password is “admin”. If the password is lost, the

network camera must be reset to the factory default settings. Please see “Resetting to the factory default settings”.

To prevent network eavesdropping when setting the admin password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see NOTE below).

To set the password via a standard HTTP connection, enter it directly in the first dialog shown below. To set the password via an encrypted HTTPS connection, please see “3.5.7 System > Security > HTTPS” of User's Manual.

NOTE: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic

between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.

3.4 Live View Page

The Live View page comes in several screen modes: 1920x1080, 1280x1024, 1280x720, 704x576, 704x480, 640x480 and 320x240. Users are allowed to select the most suitable one out of those modes. Adjust the mode in accordance with your PC specifications and monitoring purposes.

1) General controls

Live View Page Setup Page Help Page

The video drop-down list allows you to select a customized or pre-programmed

video stream on the Live View page. Stream profiles are configured under Setup > Basic Configuration > Video & Image. For more information, please see “3.5.1 Basic Configuration > Video & Image” of User’s Manual.

The resolution drop-down list allows you to select the most suitable one

out of video resolutions to be displayed on Live View page.

The protocol drop-down list allows you to select which combination of

protocols and methods to use depending on your viewing requirements, and on the properties of your network.

The preset drop-down list allows you to select the preset number for the PTZ

camera being used. This icon is inactivated if the PTZ settings are not set.

2) Control toolbar

The live viewer toolbar is available in the web browser page only. It displays the following buttons:

The Stop button stops the video stream being played. Pressing the key again toggles the

start and stop. The Start button connects to the network camera or starts playing a video

stream. The Pause button pauses the video stream being played. The Snapshot button takes a snapshot of the current image. The location where the

image is saved can be specified. The Digital Zoom button activates a zoom-in or zoom-out function for video image on the

live screen. The Full Screen button causes the video image to fill the entire screen area. No other

windows will be visible. Press the 'Esc' button on the computer keyboard to cancel full

screen view.

The Manual Trigger button activates a pop-up window to manually start or stop the

event. The PTZ button activates a pop-up window for Pan, Tilt and Zoom control.

Use this scale to control the volume of the speakers.

Use this scale to control the volume of the microphone.

Use this scale to control the volume of the speakers and microphones.

) Video Streams

The network camera provides several images and video stream form and the properties of your network will determine the type you use.

ats. Your requirements

The Live View page in the network camera provides access to H.264 and Motion JPEG vid streams, and to the list of available video streams. Other applications and clients can also

ccess these video streams/images directly, without going via the Live View page.

3.5 Network Camera Setup

This section describes how to configure the network camera, and is intended for product. Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Basic Configuration, Live View, Video & Image, Audio, Event, Dome Configuration, System

You can configure the network camera by clicking Setup in the top right-hand corner of the Live View page. Click on this page to access the online help that explains the setup tools.

When accessing the network camera for the first time, the “Admin Password” dialog appears. Enter your admin name and password, set by the administrator.

NOTE: If the password is lost, the network camera must be reset to the factory default settings.

Please see “Resetting to the Factory Default Settings”.

3.5.1 Basic Configuration

You can see the device information in this information page.

1) Users

User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below:

The user list displays the authorized users and user groups (levels):

User Group Authority

Guest

Operator

Administrator

 Enable anonymous viewer login: Check the box to use the webcasting features. Refer to

“3.5.3 Video & Image” for more details.

Provides the lowest level of access, which only allows access to the Live View page.

An operator can view the Live View page, create and modify events, and adjust certain other settings. Operators have no access to System Options.

An administrator has unrestricted access to the Setup tools and can determine the registration of all other users.

2) Network

The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera an IP address according to the configuration in the network router. There is also the option of using the Internet Dynamic DNS Service. For more information on setting the network, please see “3.5.7 System > Network > Basic”.

 Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol

that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.

 Use the following IP address: To use a static IP address for the network camera, check

the radio button and then make the following settings:

- IP address: Specify a unique IP address for your network camera.

- Subnet mask: Specify the mask for the subnet the network camera is located on.

- Default router: Specify the IP address of the default router (gateway) used for connecting

devices attached to different networks and network segments.

NOTES:

1. DHCP should only be enabled if using dynamic IP address notification, or if your DHCP server can update a DNS server, which then allows you to access the network camera by name (host name). If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default settings and then perform the installation again.

2. The ARP/Ping service is automatically disabled two minutes after the unit is started, or as soon as an IP address is set.

3. Pinging the unit is still possible when this service is disabled.

3) Video & Image

 Sensor Setting:

- Capture mode: Use can select video frame rate at either 60/50fps or 30/25fps of

resolution 1920x1080.

 Stream 1 Setting:

- Codec: The codec settings are separated into H.264. H.264 is also known as MPEG-4

Part 10. This is the new generation compression standard for digital video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.

- Profile: There are 3 pre-programmed stream profiles available for quick set-up. Choose

the form of video encoding you wish to use from the drop-down list: * H.264 HP (High Profile): Primary profile for broadcast and disc storage applications,

particularly for high-definition television applications (for example, this is the profile adopted by the Blu-ray Disc

* H.264 MP (Main Profile): Primary profile for low-cost applications that require additional

error robustness, this profile is used rarely in videoconferencing and mobile applications; it does add additional error resilience tools to the Constrained Baseline Profile. The importance of this profile is fading after the Constrained Baseline Profile has been defined.

* H.264 BP (Baseline Profile): Originally intended as the mainstream consumer profile

for broadcast and storage applications, the importance of this profile faded when the High Profile was developed for those applications.

storage format and the DVB HDTV broadcast service).

- Resolution: This enables users to determine a basic screen size when having an access

through the Web Browser or PC program. The screen size control comes in seven modes like 1920x1080, 1280x1024, 1280x720, 704x576, 704x480, 640x480 and 320x240.

Users can reset the selected screen size anytime while monitoring the screen on a realtime basis.

- Bit rate control: Limiting the maximum bit rate helps control the bandwidth used by the

H.264 video stream. Leaving the Maximum bit rate as unlimited maintains consistently good image quality but increases bandwidth usage when there is more activity in the image. Limiting the bit rate to a defined value prevents excessive bandwidth usage, but images are lost when the limit is exceeded.

NOTE: The maximum bit rate can be used for both variable and constant bit rates. The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR

adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area.

CBR allows you to set a fixed target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to be increased. Not setting a priority means the frame rate and image quality are equally affected.

- Bit rate: When it is necessary to adjust a smooth transmission status according to network

situations, users can increase the compressibility to carry out the network transmission stably. On the other hand, when it is necessary to maintain a detailed monitoring screen by enhancing the image quality, users can do so by decreasing the compressibility. In each case, please adjust this function according to the network status and monitoring purposes.

- Frame rate: Upon the real-time play, users should select a frame refresh rate per second.

If the rate is high, the image will become smooth. On the other hand, if the rate is low, the image will not be natural but it can reduce a network load.

- GOP size: Select the GOP (Group of Picture) size. If users want to have a high quality of

fast image one by one, please decrease the value. For the purpose of general monitoring, please do not change a basic value. Such act may cause a problem to the system performance. For the details of GOP setting, please contact the service center.

 Stream 2 Setting: Sometimes the image size is large due to low light or complex scenery.

Adjusting the frame rate and quality helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Limiting the frame rate and quality optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the Resolution, Frame rate, and Frame Quality should be set to an optimal value.

- MJPEG Resolution: Same as the stream 1 settings.

- MJPEG Frame rate: Same as the stream 1 settings.

- MJPEG Quality: Select the picture quality. If users want to have a high quality of fast

image one by one, please decrease the value. For the purpose of general monitoring, please do not change a basic value. Such act may cause a problem to the system

performance.  Stream 3 Setting: Same as the Stream 1 Setting. When satisfied with the settings, click the Save button, or click the Reset button to revert to

previously saved settings.

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