ATTO Technology FastStream VT, 5300 User Manual

FastStream VT 5300
Installation and Operation Manual
Fibre Channel to SCSI Virtual Tape Appliance
© 2006 ATTO Technology, Inc. All rights reserved. All brand or product names are trademarks of their respective holders. No part of this manual may be reproduced in any form or by any means without the express written permission of ATTO Technology, Inc.
8/2006 PRMA-0376-000
1.0 ATTO FastStream VT 5300 increases reliability ............................1
Hardware features Virtual Tape features Backup and restore features Management and control features
1.1 Physical attributes ...............................................................3
Dimensions Cooling and airflow Power Fibre Channel port SCSI ports Ethernet port Serial port LED indicators
2.0 Installation .......................................................................................5
Unpack the packing box; verify contents Install the FastStream Install Windows drivers Discover the IP address Begin initial configuration
2.1 Configure Virtual Tape .........................................................7
Use quick initial configuration Use custom initial setup Use Hot Spare devices Secure data through Write Protection Move Virtual Tape Cartridges
2.2 Optional changes to system parameters ...........................11
Customize the username, password Change system configurations Advanced CLI page
3.0 Monitor storage and diagnose configurations .............................13
Monitor VTL page Health and Status Monitor page Configuration Display page Phone home: E-mail messages Measure drive performance Scan drive surfaces Verify storage
4.0 Modify storage ................................................................................17
Initialize and verify drives Add drives to a RAID Group Rebuild RAID Groups Add or remove Hot Spares Add a VTL from another FastStream VTL Delete a VTL Secure data through Write Protection Move Virtual Tape Cartridges
5.0 Update storage and firmware ........................................................21
Remove stale VTL configuration data Update firmware Preliminary steps Use FTP over Ethernet Use the RS-232 serial link
6.0 Interface options .............................................................................23
Use the FastStream VT 5300 GUI Use the serial port Use Telnet
Appendix A Cabling ...............................................................................i
SCSI cabling Cable types Connecting SCSI devices to SCSI ports Fibre Channel connections
Appendix B Designing RAID groups ....................................................iii
JBOD (Just a Bunch of Disks) RAID Level 0 RAID Level 1 RAID Level 10 RAID Level 5
Appendix C CLI provides an ASCII-based interface ...........................v
CLI error messages CLI summary CLI command explanations
Appendix D Standards and compliances ............................................xix
FCC Standards: Radio and Television Interference Canadian Standards European Standards
Declaration of Conformity
Appendix E Warranty, contact information .........................................xxi
Manufacturer limited warranty Contact ATTO Technology, Inc.

1.0 ATTO FastStream VT 5300 increases reliability

The ATTO FastStream™ Virtual Tape 5300 Appliance is a mid-range storage solution that emulates a tape library for fast backups on demand and error-free restores of critical data.
The ATTO FastStream Virtual Tape 5300 is seen by system applications as a conventional tape library, allowing you to use existing disk-based storage as if it were tape.
The ATTO FastStream VT 5300 delivers immediate performance improvements to backup, restore and archive applications.
Adding a disk-based Virtual Tape Library (VTL) ensures high speed access to your data. The FastStream VT can be seamlessly integrated into existing storage environments as if it were a traditional tape library. The ATTO FastStream VT 5300 also provides high performance RAID parity protection to existing disk-based storage without regard to manufacturer, type of drive, capacity or speed.
Adding RAID ensures your data is protected without compromising performance.
The ATTO FastStream VT 5300 is available in 1U desktop and industry-standard rack-mount enclosures.

Hardware features

• Dual independent 4-Gigabit Fibre Channel Host Interfaces to integrate existing direct attached storage into a high performance SAN environment
• Dual Ultra320 SCSI device high speed connections backward compatible with Ultra160 devices
• O/S and platform independent. 64 bit OS supported

Virtual Tape features

• Seen by ISV applications as a conventional tape library.
• Configure one or two Virtual Tape libraries
• Configure up to 30 Virtual Tape drives and 256 Virtual tapes for each library.
• Hardware RAID Level 0, RAID Level 1, RAID Level 5, RAID Level 10 and JBOD, all user configurable

Backup and restore features

• Performs up to 30 concurrent backups for each virtual tape library
• SpeedWrite feature ensures responsive and error-free backup in the shortest possible time
• Backup and restore data at up to 1.5 TB per hour
• Uses reliable disk storage to take the place of conventional tape to deliver immediate performance improvements to backup and restore applications

Management and control features

• Browser-based GUI simplifies configuration, management and navigation
• Advanced Management
• In-band SCSI, FC
• Out-of-band through RS-232 and Ethernet
• Field updateable firmware with the ability to save configuration settings for easy field replacement
• Automatic rebuild of RAID groups and Rebuild Priority keep the system operational if a drive fails
• Global Hot Spares ensure continuous operation if a drive fails. The Hot Spare automatically comes on-line and rebuild starts if a disk failure is detected
• ECC Protected Memory assures data integrity and continued up time by implementing Error Correcting Checksum (ECC) and Parity checks on all data paths. Potential corruption cannot go undetected
• Phone Home error notification automatically generates an E-mail alert in the event of a failure
• Drive initialization and verification identifies attached drives which exhibit poor performance or soft failures
• Capable of measuring performance during normal operation and during the drive initialization process
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
Possible storage
configurations
ATTO Celerity FC
storage adapter
Ethernet Fibre Channel SCSI
GbE network
ATTO iPBridge 2700
4-Gb FC Switch
ATTO FibreBridge 2400
SCSI model
ATTO Diamond
Storage Array
GbE Switch
ATTO FastStream VT 5300
embedded
ATTO iPBridge
1500/1550/2500
JBOD
SCSI Tape Library
SCSI Tape Library
2
Introduction

1.1 Physical attributes

The ATTO FastStream VT 5300 is a Fibre Channel to SCSI virtual tape appliance which can be seamlessly integrated into an existing storage environment.
The ATTO FastStream VT 5300 is available in an industry-standard 1U form factor for easy integration into racks. It supports next-generation media and, as a result, is equipped to handle the throughputs needed by advanced disk technologies.

Dimensions

Width: Length: Height: Weight:
17 inches
11 inches
1.7 inches (1U) approximately 10 pounds

Cooling and airflow

Operating Temperature: Humidity:
10-90% non-condensing Air enters from the front and is exhausted out the connector side by a blower inside the enclosure which provides 11 cubic feet per minute of airflow. Ambient air near the inlets should not exceed 40°C. The unit automatically stops operation if the temperature goes beyond this threshold.
CAUTIONCAUTION
Do not block the enclosure’s vents. The FastStream VT 5300 shuts down if overheating occurs.
0-40° C external

Power

The power supply circuit is permanently mounted within the enclosure and is not hot swappable. It has one standard IEC320 power receptacle and switch. The universal power supply provides power for the FastStream VT 5300 board and cooling fan. The power requirements of the ATTO FastStream VT 5300 plus the power draw of the other equipment in the rack must not overload the supply circuit and/or wiring of the rack.
Input voltage:
10/230V AC, with operating input range of 90-132V AC or 175-264V AC, 47-63Hz, single phase. The AC input range selection is automatic with no manual or jumper switchover required.
Power draw:
2 amps at 110V, 1.6 amps @ 90V

Fibre Channel port

The four independent 4-Gigabit Fibre Channel ports can connect the FastStream VT 5300 to either a Fabric or Arbitrated Loop.
• Full support for full duplex FC data transfers, FC­AL, PLDA and public loop login.
• Small Formfactor Pluggable (SFP) interface
• Auto negotiates with 1-, 2- and 4-Gb/sec. devices

SCSI ports

The two SCSI ports connect storage devices into the Fibre Channel Storage Area Network (SAN). Each port is totally independent from the other. The ports are Ultra 320 SCSI busses with VHDCI connector, downward compatible with all forms of single-ended SCSI and all previous SCSI protocols.

Ethernet port

The 10/100 Base T Ethernet port is accessible from the RJ45 connector. Local diagnostics are supported through an integrated web server (ATTO FastStream VT 5300 browser-based user interface), CLI, Telnet and FTP. Includes support for DHCP, Telnet, FTP, SNMP and ICMP.

Serial port

The RS-232 serial port provides support for remote monitoring and management using a DB9 connector. The baud rate is programmable and preset at the factory to 115200 bps.

LED indicators

The LED indicators can be viewed from the connector side and the front side of the FastStream VT 5300. (See Exhibit 1.1) LEDs on the connector side are:
A bicolor Ready/Fault LED
ready, lights yellow to show a faulted condition, and is off to indicate not ready.
Embedded in the Ethernet port connector:
lighted green LED shows a valid link; off indicates that no link is present. A separate blinking yellow LED indicates activity.
Fibre Channel port:
link; off means no link. A separate green LED indicates activity if it is lit, no activity if it is off.
SCSI ports:
activity if is lit. LEDs on the faceplate are:
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
1 2
RX
TX
3 4
GND
5
lights green to indicate
a
A lighted green LED indicates
A green LED on each port indicates
6 7
8 9
A bicolor Ready/Fault LED
is lighted green to indicate ready, lighted yellow to show a faulted condition, and off indicates not ready.
SCSI ports:
A green LED on each port indicates
activity if is lit.

Exhibit 1.1-1 FastStream VT 5300 front panel LEDs.

Exhibit 1.1-2 Connectors, LEDs and power receptacle

Fibre Channel port:
bicolor LED indicates FC speed. If it is off, speed is 1-Gb; if it is green, 2-Gb, and yellow indicates 4-Gb FC. A separate green LED indicates activity if it is lit, no activity if it is off.
4
Installation

2.0 Installation

If you have not already completed the instructions on the Quick Start page packed with your FastStream VT 5300, use the following instructions to install the FastStream VT 5300.

Unpack the packing box; verify contents

• The FastStream. Note the serial number of your FastStream unit: ________________________
• Power cord
• “L” brackets for mounting in a 19” rack
• CD which includes the Firmware, Installation and Operation Manual, QuickNAV IP discovery program and system drivers

Install the FastStream

1 Place the FastStream VT 5300 on a stable flat
surface or install it into a standard rack. If installing into a rack,
a. Attach “L” brackets so that the front side
with the LEDs face front and the connector side is at the back.
b. Install the FastStream horizontally within
the rack so it does not reduce the air flow within the rack.
2 Connect the FastStream Fibre Channel ports to
your SAN using SFPs and multimode fiber optic cables. Keep cable lengths as short as possible to ensure the highest signal quality and performance. For details, refer to Cabling page i of the Appendix.
3 Connect SCSI storage devices to the
FastStream SCSI ports. For details, refer to
Cabling
4 Power up the SCSI devices 5 Connect the Ethernet port to your network. For
details, refer to Cabling
Appendix. 6 Connect the AC power cord from the
FastStream to the proper AC source outlet.
If you are using a rack:
a. Properly ground the FastStream to the rack
b. The power requirements plus the power
7 Use the power switch and switch on power to
the FastStream
on page i of the Appendix.
on page i of the
equipment. The earth ground connection must be maintained.
draw of the other equipment in the rack must not overload the supply circuit and/or wiring of the rack.
on
8 Wait up to two minutes for the FastStream
Ready LED to light indicating the FastStream has completed its power-on self test sequence.
9 Windows
drivers ; Mac® users continue to Discover the IP address
®
users continue to Install Windows

Install Windows drivers

1 Windows will automatically detect the
FastStream 5300 and ask for the driver in the
Add Hardware wizard. Select Install from a list or specific location
2 Click Next 3 Choose Don’t Search 4 Click Next 5 Choose Have disk 6 The VT media changer and the VT tape have
separate driver files. Repeat the following steps for each driver.
a. Specify the driver as found in the
VTMediaChanger or VTTapeDrive folder in the setup CD. The files will be in a folder based on your operating system: Win2K drivers for Windows 2000 and Windows XP; Win2K3 drivers for all 2003 Server products.
Note
Use the files directly from the CD or copy them onto a floppy or to a local directory on your hard drive.
b. Follow the remaining instructions to
complete the installation procedure.
7 After the driver for each device is installed, the
tape drive is listed under Tape Drives and the VT media changer is listed under Media
Changer in the System Devices folder.

Discover the IP address

Before using QuickNav, the GUI which discovers the IP address automatically, ensure the following are in place:
• The host running QuickNav and the FastStream VT 5300 are on the same subnet.
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
• The switch(es) allows UDP broadcast messages to be passed through.
• A router is not placed between the host running QuickNav and the FastStream VT 5300.
• You have connected the FastStream VT 5300 and the network using at least Cat5e cabling.
• You have noted the FastStream VT 5300 serial number from the bottom of the unit.
Note
The FastStream VT 5300 is initially configured with DHCP enabled. It is best if you have access to a DHCP server.
Note
The default username is insensitive. The default password is
Password
practice to change the passwords. Refer to
Optional changes to system parameters
page 11.
3The Initial Setup page appears.
Before creating a Virtual Tape Library, you may wish to initialize and verify your drives to ensure drive integrity. Refer to Initialize and verify
drives on page 17.
; it is case sensitive. It is best
root;
it is case
on
1 Work from the computer attached to the
FastStream VT 5300 Ethernet port on the same broadcast domain. From the CD supplied with your FastStream, run the QuickNav Utility
QuickNAV-windows.exe for Windows or QuickNAV-Mac for Mac OS X.
2 Locate the FastStream with the serial number
recorded earlier.
3 Highlight the serial number. 4 Click Next.
If a DHCP server is available on your
network, an address is assigned automatically by the server. Note the assigned address: _________________________________ ____
If you do not have a DHCP server, get an
IPaddress and subnet mask from your network administrator, type it into the area provided, and select Next.
5 Click on Launch Browser
Your browser points to the FastStream VT
5300 splash screen.
CAUTIONCAUTION
Selecting Drive Initialization causes all previous storage data on the drive to be erased. Make sure all of your information is backed up before initializing drives.
4 Go on to Configure Virtual Tape on page 7.

Exhibit 2.0-1 General bracket assembly.

Begin initial configuration

1 The FastStream GUI welcome screen
appears. Click on Enter Here
2 Type in the username and password.
6

2.1 Configure Virtual Tape

The ATTO FastStream VT 5300 allows configuration of storage into a JBOD, RAID Level 0, RAID Level 1, RAID Level 10 or RAID Level 5 Virtual Tape Library (VTL). RAID is a storage configuration which uses multiple drives to increase capacity, performance and/or reliability.
The FastStream VT 5300 appears to hosts as a tape library, allowing ISV packages to issue a set of tape library commands to perform backup and restore operations to the FastStream.
The FastStream VT 5300 configures your storage into one or two Virtual Tape Libraries (VTL) depending on the choices you make using the FastStream GUI (refer to
Interface options
on
page 23). For every Virtual Tape Library created on the
FastStream VT 5300, an underlying RAID Group is created from the selected drives to provide the physical storage medium for the virtual tape cartridges.
You may either use the
Custom Initial Setup
Quick Configuration: quickly generates a
Virtual Tape Library after you answer a few key questions. The procedure uses all attached SCSI disks to build a single VTL. If you want to initially create more than one VTL, use custom setup. You may modify this configuration after initial setup.
Custom Setup: allows you to configure the
FastStream VT 5300 to best suit the needs, performance and level of reliability for your application. If you want to initially create more than one VTL, use custom setup.
Quick Configuration
.
or
Whichever method you choose, you may change the configuration later. However, changing configuration erases data and may affect performance. Backup all previously stored data
and plan carefully if you choose to use the custom setup procedure.
Explanations of many aspects of the FastStream VT 5300 operation are displayed when choices are made in the FastStream GUI. Read all information and warnings.
CAUTIONCAUTION
Selecting Commit during configuration causes all previous storage data on the drive to be erased. Make sure all of your information is backed up.
Before beginning these procedures you may want to ensure drives are reliable by initializing and verifying the drives in your system as outlined in
Initialize and verify drives
CAUTIONCAUTION
Selecting Drive Initialization causes all previous storage data on the drive to be erased. Make sure all of your information is backed up before initializing drives.
on page 17.
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual

Use quick initial configuration

Quick Configuration
quickly generates a Virtual Tape Library after you answer a few key questions. The procedure uses all attached SCSI disks to build a single VTL. If you want to initially create more than one VTL, use custom setup. You may modify this configuration after initial setup.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2 From the Initial Setup page, choose Quick
Configuration. The FastStream scans your system for devices;
the Quick Configuration page appears displaying the number of devices discovered and the total capacity of those devices.
3 Type in a name for your Virtual Tape Library.
Names may be up to 14 characters and may not contain any spaces.
on page
4 Answer the questions in Step 2 based on the
needs of your software vendor.
• If your devices are RAID protected, the FastStream does not reconfigure them and you do not need to answer the next question. If they are not, the FastStream sets the RAID level depending on your answer to the next question.
• If you choose Throughput, you must have at least two devices, or three devices if you want a Hot Spare drive. If you choose Capacity, you must have three devices, or four devices if you want a Hot Spare drive.
• Select the number of simultaneous backups you wish to run, from 1 to 30.
• Click in the box if you want a Hot Spare (refer to Use Hot Spare devices
5Select Next 6 Verify you want to continue: click Yes. 7The Monitor VTL page appears showing a
single VTL has been created using all discovered SCSI devices.
on page 9.)

Use custom initial setup

Custom Setup
FastStream VT 5300 to best suit the needs, performance and level of reliability for your application. If you want to initially create more than one VTL, use custom setup.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2On the Initial Setup page, choose the Custom
Setup button.
3 Click on Next. 4 Type a name for your Virtual Tape Library in the
box provided on the page under the Step 1 heading.
• In Step 2, select a RAID level. Refer to
Designing RAID groups
Appendix for more information. Click on the Hot Spares radio button if you want a Hot Spare. Refer to Use Hot Spare devices
5 Click on the System Scan button to discover
the drives available for VTL configuration.
allows you to configure the
on page
on page iii in the
on page 9.
6 When the scanned drives box is populated,
select the drives to be used for the underlying RAID Group associated with the VTL.
7 Click Next. 8 Answer the questions in Step 4 to define your
virtual storage as if it were a physical tape storage array based on the needs of your ISV.
• Enter the number of tape drives (max. 30) and number of tape cartridges (max. 256). You cannot continue unless you fill in these two parameters.
• The tape bar code prefix is entered automatically, but you may change it here, specifying the first four to six alpha-numeric characters of a tape bar code used by tape backup software. The remaining characters are entered by the system automatically to provide a unique identity for each virtual tape.
• Choose LTO or DLT media type
• The Media Changer Vendor ID, Media
Changer Product ID, Media Changer Revision, Tape Drive Vendor ID, Tape Drive Product ID and Tape Drive Revision
8
are filled in automatically by the FastStream but you may change these parameters if you wish.
9 Click Next. 10 The Virtual Tape Library Setup page appears.
If the new configuration is the way you want it, click on Commit.
If you wish to change anything, click on Cancel. Return to the Monitor VTL page by clicking on the VTL menu item on the left-hand side of the page, and begin this procedure again.

Use Hot Spare devices

11 In the warning box, verify that you want to add
the VTL by clicking on Yes. Clicking on No ends the procedure without making a change.
12 The VTL Setup page appears.
• Click on Done if you do not want to create another VTL. The Monitor VTL page appears.
• Click on Configure Another to create another VTL. The Virtual Tape Library Setup page appears.
If a member of a virtual device becomes degraded or faulted, you lose some redundancy in your VTL until a new member is rebuilt into the VTL. However, Hot Spare devices may be designated as replacements for faulted devices without intervention by you or a host.
Note
JBOD and RAID Level 0 groups do not provide redundancy, making Hot Spare devices unnecessary.
The ATTO FastStream VT 5300 replaces degraded or faulted virtual devices in VTL without intervention by you or a host if you set up a pool of Hot Spare devices of different sizes appropriate for your VTL.
Note
Block devices in the Hot Spare pool should be of appropriate size to the RAID Group so that smaller block devices are not replaced by much larger Hot Spare devices.
Note
Hot Spares may be set up by the FastStream VT 5300 automatically depending on your choices during initial setup.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the left
hand side menu, click on Manage.
3 On the splash page, click on the FastStream
arrow.
4 Click on the Add/Remove Hot Spares button 5 Click on Next. 6The Add/Remove Hot Spares page appears.
Follow the on-screen directions. When you complete your changes, click on Commit.
on page
When the ATTO FastStream VT 5300 detects a faulted device, the Controller searches the Hot Spare pool for the smallest block device of sufficient size to substitute for the faulted drive.
The FastStream VT 5300 replaces the faulted device with the device from the Hot Spare pool.
The FastStream VT 5300 begins an automatic rebuild of the VTL.
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual

Secure data through Write Protection

For added security, write protection can be enabled for any tape cartridge with a VTL. When write protection is enabled, existing data on the tape cartridge cannot be overwritten or erased.
The displayed data can be sorted by any field by clicking on the heading for the field; clicking twice reverses the sort order.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, choose Manage.
3The Manage VTL page appears. Choose the
Virtual Tape Libraries arrow.
on page

Move Virtual Tape Cartridges

The
Move Medium
simulates a generic library front panel operation.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, choose Manage.
3The Manage VTL page appears.
Choose the Virtual Tape Libraries arrow.
4 Click in the Move Medium
button.
5 Click on Next. 6 Click on the tab with the name of
the VTL for which you wish to move medium.
7 Click on the radio button next to
the Virtual Tape Cartridge element you wish to move.
page is an interface which
on page
4 Click in the Enable/Disable Write Protection
button.
5 Click on Next. 6 Click on the tab with the name of the VTL for
which you wish to change write protection.
7 Click in the radio box to change the write
protection level for that VTL.
8 Click Commit. 9 A warning box appears. If you wish to proceed,
click on Yes. Clicking on No ends the procedure without making a change.
10 The Enable/Disable Write Protection page
appears.
11 If you wish to protect elements in another
library, select the library and repeat this procedure.
8 Click on the radio button next to the new place
where you want the Virtual Tape Cartridge element.
9 Click Commit. 10 The Monitor VTL page appears. 11 If you wish to move other VTL cartridges
elements, repeat this procedure.
10

2.2 Optional changes to system parameters

Default values are appropriate for most configurations, but may be modified for your needs using ATTO FastStream VT 5300 browser-based user interface.

Customize the username, password

It is best practice to change the default username and password to a username and password significant to you.
While opening a Command Line Interface session is not usually recommended, you must use the CLI to change the username and password.
Note
The username is case insensitive and password is case sensitive.

Change system configurations

You may change several parameters using the
System Configuration
GUI.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. In the left-
hand menu, click on the Manage button.
3 In the main splash screen, click on the
FastStream menu item. 4 Click on the System Configuration button 5 Click on Next. 6 Click on the choices available. A choice may be
greyed out because it is not available based on
a previous choice.
• Enable or disable Simple Network Time
Protocol.
Enabling SNTP means the FastStream sets its
time and date based on the information supplied by a server on the World Wide Web. If you disable SNTP, you set the time and date yourself in the text boxes.
• Change the Fibre Channel configuration for
each port
• Data rate
Specifies the SCSI initiator ID on the
specified SCSI port as found in NVRAM. All maps coinciding with the ID are destroyed
page of the FastStream
on page
1 Open a CLI session either using Telnet or the
serial port as shown in Interface options page 23.
2Type set Username [user name] 3 Press Enter. 4Type set Password 5 Press Enter. 6 Follow the instructions on the screen to confirm
your old and new password.
The username and password for all Telnet, FTP
and ATTO FastStream VT 5300 browser-based user interface sessions is changed.
Specifies the rate the FastStream VT 5300
uses 1 Gigabit/sec., 2 Gigabit/sec. 4 Gigabit/sec. or auto negotiate. The default is auto.
• Connection mode
Controls the connection mode the
FastStream VT 5300 uses when communicating across a FC network, either to an arbitrated loop (FC-AL) when you select loop mode, or point-to-point when you choose ptp. If you choose loop-ptp or ptp- loop, the FastStream VT 5300 tries to use the first parameter first, but uses the second if it cannot use the first. The default is loop
• Enable or disable hard address assignment
Under soft addressing, the FastStream VT
5300 loop address is assigned during loop initialization. Enter the hard address if you enable hard addressing: a hexadecimal value representing the address the FastStream VT 5300 tries to use. Choices are 0 through 125 and default is fp1=3; fp2=4
• Change the SCSI configuration for each port
• Bus speed
Controls the transfer rate at which the unit
attempts to negotiate with its SCSI devices. Default is Ultra 320
• Initiator ID
after the command is issued. Default is 7
7 When you have completed your changes, click
on Commit.
on
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Exhibit 2.2-1 System Configuration page

Advanced CLI page

Changes to other parameters may be made using the
Advanced
CAUTIONCAUTION
Do not use this page unless you are directed to by an ATTO technician.
Changing parameters may cause loss of data and/or disruption to performance and reliability of the FastStream.
The FastStream GUI is the preferred method to manage the FastStream.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
page.
on page
2The Monitor VTL page appears. In the left-
hand menu, click on the Advanced menu item on the left side of the screen.
3The Advanced CLI Configuration page
appears. Wait for the in the CLI command in the text box provided. Refer to CLI provides an ASCII-based interface on page v of the Appendix.
4 Click the Submit button: this is equivalent to
typing in the CLI command into a telnet or serial port CLI session.
Ready prompt, then type
A text field beneath the box lists the most recent commands issued to the FastStream through this page. If you enter an incorrect parameter, the CLI help text is displayed, showing the parameters available. An asterisk next to the indicates you must type
restart
in the text box for changes to take effect.
SaveConfiguration
Ready
prompt
12

3.0 Monitor storage and diagnose configurations

You may determine the performance of drives attached to the FastStream VT 5300 using various displays and tests in the FastStream GUI.
The following instructions assume you have already set up at least one Virtual Tape Library. Refer to Configure Virtual Tape
on page 7.
The ATTO FastStream VT 5300 collects various metrics to measure performance for physical drives attached to the FastStream during normal system operation and drive initialization and verification.

Monitor VTL page

The
Monitor VTL
when you open the FastStream GUI after setting up at least one VTL.
Each VTL has its own tab. Information displayed includes RAID Level, RAID status, capacity, the Fibre Port and LUN to which the VTL is mapped,
page is the first page you see
CAUTIONCAUTION
New performance data is updated every 60 seconds which impacts performance slightly, even if you minimize the browser window. Exit the browser GUI completely whenever you need maximum performance.
the element, element type and contents and the percentage of capacity used.
To get further information or to manage the VTL, click on the menu items on the left-hand side of the screen. To return to this screen, click on
VTL.
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual

Health and Status Monitor page

1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in
Use the FastStream VT 5300 GUI
23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, click on Diagnostics.
3The Health and Status Monitor page appears.
If you click Details, added information about each parameter appears on the Configuration Display page (refer to
page
below).
Configuration Display
on page

Configuration Display page

Clicking on
Monitor
added information about each parameter on the
Configuration Display
details of any parameter from this page.
• RAID Groups
RAID Group names, RAID status, available Hot
Spares, number of faulted drives, RAID Level, Interleave and total capacity of each RAID Group.
Details
in the
Health and Status
page (refer to details above) gives you
page. You may view the
RAID Groups
RAID Group names, RAID status, available Hot Spares and number of faulted drives
Environmental Status
Temperature and voltage
• Interface Status
Ethernet management port link status and Fibre Channel port link, speed and connection mode
• Drive status by port
Size and status
• Drives
Drive Configuration by port, including drive size
and status
• Interfaces
Ethernet management port link status and Fibre
Channel port link, speed, connection mode, Node Name and Port Name.
Note
At any point, if you do not want to continue before you click button to return to the previous setup menu.
Commit,
click on the
Cancel

Phone home: E-mail messages

E-mail notification allows the FastStream VT 5300 to send an E-mail message to you, a network administrator or other users when certain events occur with the FastStream. Serious error messages are sent immediately, while messages for less serious errors are sent every 15 minutes.
• Types of errors
• SCSI device errors such as medium error, aborted command and hard error
• Device transitions from online to offline
• Critical and warning temperature conditions
• Critical and warning voltage conditions
• Power recycle/power failure conditions
• Warning messages
• device down
• medium error
• abort command
• Warning levels
All: warnings, critical events and
informational messages are sent
Critical: critical event E-mails are sent
Warning: warnings and critical event E-
mails are sent
None: no E-mails are sent
You may send E-mails to up to five E-mail addresses and designate which conditions prompt each E-mail notification.
For example, a recipient with a critical severity level only receives critical messages and not warning or informational messages.
When an event occurs that warrants E-mail notification, the FastStream VT 5300 sends the
14
message; it cannot respond to a rejection by a server for an invalid address. Ensure all E-mail addresses typed in are valid.
Each E-mail is time stamped when it leaves as part of the SMTP header information as shown in Exhibit 3.0-1.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in
Use the FastStream VT 5300 GUI
23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, choose Manage.
3The Manage VTL page appears. Click on the
FastStream arrow.

Exhibit 3.0-1 The E-mail messages sent by the FastStream VT 5300 follow this format.

Subject: [The Type of Event that Occurred]
Message Body:
This is a status message from [FastStream name]. Identifying information as well as the most recent entries from the event log appear below. *************** Unit Information *************** Serial Number : [Serial Number] IP Addresses: [IP Address1]
[IP Address2] *************** Event Log Entries **************** [Listing of the ten latest event log entries]
on page
4 Click the Set up Error Notification button 5 Click Next.
6 Click on the Enabled button for Notification
Configuration
7 Type in the sender address (E-mails show this
name in the From field)
8 Type in the SMTP Server IP Address 9 Type in the Username and Password of your
SMTP E-mail account
10 Type in up to five E-mail addresses 11 Choose All, Critical or Warning for each E-
mail address.
12 When all information is typed in, click Commit. 13 Your settings are displayed. You may change
or disable E-mail notification at any time from the Error Notification page.

Measure drive performance

CAUTIONCAUTION
New performance data is updated every 60 seconds which impacts performance slightly, even if you minimize the browser window. Exit the browser GUI completely whenever you need maximum performance.
The FastStream VT 5300 collects various metrics to measure performance for physical drives attached to the FastStream during normal system operation and drive initialization and verification.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in
Use the FastStream VT 5300 GUI
15
ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
on page
23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, click on Diagnostics.
3The Diagnostics Menu page appears. Select
Drive Performance and Health.
4 Click Next.
5The Drive Performance and Health page
appears. Click on a drive in the drive section.
6 Click Start.
7 Drive performance is displayed under the Drive
Metrics section of the page.

Scan drive surfaces

The read only test performs a non-destructive scan over the entire surface of each drive to identify bad areas of the disk drives and determine read performance. It may be run while data is passing through the FastStream.
Running this test may negatively impact performance. Once the Read-only test has completed, system operation returns to normal.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in
Use the FastStream VT 5300 GUI
23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, click on Diagnostics.
3The Diagnostics Menu page appears.
4 Click the Read-Only Drive test button
5 Click Next
on page

Verify storage

6 Choose the drives you wish to test
7 Click Commit
8 A warning message displays; choose yes to
continue.
9The Drive Performance and Health screen
appears with the Drive Metrics box displaying basic information about the drives. Click on the Show Help Text and Drives arrow.
10 If a drive is being read, its display shows the
percentage of progress. When the test is complete, click on each drive to see its information highlighted in the Drive Metrics window.
Note
If you close the browser or navigate away from this page, you may re-access these results by clicking the the
Drive Performance and Health
Results are available until the FastStream is restarted.
Diagnostics
button and choosing
option.
Verify the status of attached storage to identify drive issues after drives have been initialized. If the verify operation detects an error, the FastStream tries to re initialize the drive, erasing information stored on the drive. Be sure to back up data before performing verification.
CAUTIONCAUTION
Data may be erased during this process. Back up your data before selecting Commit These operations have a negative impact on the performance of normal operations; all activity should be stopped.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in
Use the FastStream VT 5300 GUI
23, in a standard browser, click Enter Here and type in your username and password.
.
on page
2The Monitor VTL page appears. On the menu
at the left hand side of the page, click on Diagnostics.
3The Diagnostics Menu page appears.
4 Click the Initialize and Verify button
5 Click Next
6 Click on the drives you wish to test; the drives
are highlighted.
7Select Verify Only
8 Click Commit
9 A warning message displays; choose yes to
continue.
10 The Drive Performance and Health screen
appears
11 The Time Remaining box tells you how much
time remains until the verification process is complete. The representation of each drive in the Drives box shows the percentage of verification completed.
16

4.0 Modify storage

Use the FastStream GUI to replace a failed drive, add new drives or redesign VTL configurations.
The FastStream GUI takes you step by step through many procedures which allow you to modify your storage and VTL. Read all notes and cautions carefully as you go to ensure the best performance and use of your storage.

Initialize and verify drives

When you initially set up the FastStream, replace a failed drive or add new drives to the FastStream, perform drive initialization and verification to ensure the integrity of these drives.
When the drives are selected, the ATTO FastStream VT 5300 writes a pattern to the entire drive; the drives may then be read back and verified for integrity to fix soft errors and reallocate bad blocks on your existing drives.
CAUTIONCAUTION
Selecting Drive Initialization causes all previous storage data on the drive to be erased. Make sure all of your information is backed up before initializing drives.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found
For every Virtual Tape Library created on the FastStream VT 5300, an underlying RAID Group is created from the selected drives to provide the physical storage medium for the virtual tape cartridges.
in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2Select Initialize and Verify Drives
3 Click Next
4Select Initialize and Verify
5 All eligible drives are highlighted in green; the
system only initializes highlighted drives. Ensure only the drives you are initializing are selected. Click Commit
Note
Do not restart the FastStream or disconnect or power cycle drives during Drive Initialization and Verification or you must start the verification process from the beginning.
on page

Add drives to a RAID Group

If you have unallocated drives, you can increase the number of drives used by an existing VTL by adding an unallocated drive to the VTL’s RAID Group. The increased capacity of the RAID Group will be seen as an additional Virtual Tape cartridge in the library. You may have to add more than one drive.
1 Initialize and verify your new storage as
outlined in Initialize and verify drives
2 Click on the Manage button
3 Select the RAID Groups drop down arrow.
4 Click on Add Drives to a RAID Group
5 Click on Next
6 Select the RAID Group associated with the VTL
you wish to add the drives to from the drop down menu.
17
ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
above.
7 Click on the drives you wish to add to the RAID
Group.
8 When you have completed your changes, click
on Commit
9 In the warning box, verify that you want to add
the drives to the RAID Group by clicking on Yes. Clicking on No ends the procedure without making a change.
10 The Health and Status Monitor page appears.
CAUTIONCAUTION
Adding drives to an existing RAID Group may adversely impact performance. You cannot reverse this operation unless you delete the RAID Group.

Rebuild RAID Groups

If you receive an E-mail notification from the FastStream VT 5300 as set up previously using the Phone Home error notification (refer to
Configuration Display page
on page 14) or otherwise realize a VTL’s RAID Group has been compromised because of a failed drive, you need to rebuild the VTL’s associated RAID Group.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Discover the IP address standard browser, click Enter Here and type in your username and password.
2The Health and Status Monitor page appears
showing the status of each drive connected to the FastStream VT 5300. Click on the
Diagnostics button on the left side under Menu Items.
3 Click on Identify Drive under Select
Diagnostic
4 Click Next
5 Click on the degraded drive.
6 Click Commit
7 The LED on the degraded drive flashes.
Note
The status of a drive which cannot be accessed is displayed as identify this drive, observe the access lights for all drives in the RAID Group during disk access: if the LED is not flashing on a drive, it is the unavailable drive.
on page 5, in a
Unavailable
. To
8 When you have identified the failed drive, select
the drive in the Identify Drive box to stop the LED flash.
Note
It is best practice to stop drive activity while changing drives.
9 Remove the failed drive from the array.
10 Insert the new drive into the array.
11 In the FastStream GUI, click the Manage
button.
12 Click the arrow next to RAID Groups.
13 Select Rebuild RAID Groups.
14 Click Next.
15 At the Step 1: Select a RAID group, select
Degraded Drives from the drop down menu.
16 Degraded drives are listed under Step 2:
select a RAID group member. Click on the degraded drive to rebuild. The graphic changes color.
17 Under Step 3: select a replacement drive,
select the new drive. The graphic changes color.
18 Click Commit
19 In the warning box, verify that you want to
rebuild the RAID Group by clicking on Yes. Clicking on No ends the procedure without making a change.
20 When the procedure is complete, the RAID
Group Rebuild page appears.

Add or remove Hot Spares

For an explanation of Hot Spares, refer to
Hot Spare devices
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2 Click on the Manage button.
3 Click on the FastStream drop down arrow.
4 Select the Add/Remove Hot Spares button.
on page 9.
Use
on page
5 Click Next
6 Select the drive(s) you want to add or remove
from the Hot Spare pool.
7 When you have completed your changes, click
Commit.
8 In the warning box, verify that you want to add
or remove the Hot Spare by clicking on Yes. Clicking on No ends the procedure without making a change.
9 When the process is complete the Health and
Status Monitor page appears.
18

Add a VTL from another FastStream VTL

If you want one FastStream VT 5300 to recognize a library from another FastStream device, the FastStream VT 5300 must discover it through mapping. When you created your first library, the media changer and tape drive LUNs are mapped automatically to one of two ports. A second library is mapped to the other port.
Note
The FastStream VT 5300 supports two libraries, one on each port.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found

Delete a VTL

1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, choose Manage.
3The Manage VTL page appears. Choose the
Virtual Tape Libraries arrow.
4 Click in the Delete Virtual Tape Library button.
on page
in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2 Click on the Advanced button.
3 In the text box provided type AutoMap.
4 Click on Submit.
5 When Ready* is displayed in the screen below,
type SaveConfiguration.
6 Click on Submit.
7 Click on the VTL menu item on the left hand
side of the screen.
8The Monitor VTL page appears. A tab for the
library you just added is displayed.
5 Click on Next.
6 Click on radio box displaying the name of
library.
7 Click Commit
8 In the warning box, verify that you want to
delete the VTL by clicking on Yes. Clicking on No ends the procedure without making a change.
9 After the process completes, the VTL Monitor
page appears
on page

Secure data through Write Protection

For added security, write protection can be enabled for any tape cartridge with a VTL. When write protection is enabled, existing data on the tape cartridge cannot be overwritten or erased.
The displayed data can be sorted by any field by clicking on the heading for the field; clicking twice reverses the sort order.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, choose Manage.
3The Manage VTL page appears. Choose the
Virtual Tape Libraries arrow.
19
ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
on page
4 Click in the Enable/Disable Write Protection
button.
5 Click on Next.
6 Click on the tab with the name of the VTL for
which you wish to change write protection.
7 Click in the radio box to change the write
protection level for that VTL.
8 Click Commit.
9 A warning box appears. If you wish to proceed,
click on Yes. Clicking on No ends the procedure without making a change.
10 The Enable/Disable Write Protection page
appears.
If you wish to protect elements in another library, select the library and repeat this procedure.

Move Virtual Tape Cartridges

The
Move Medium
page is an interface which
simulates a generic library front panel operation.
1 If you are not already in the FastStream GUI,
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
2The Monitor VTL page appears. On the menu
at the left hand side of the page, choose Manage.
3The Manage VTL page appears. Choose the
Virtual Tape Libraries arrow.
4 Click in the Move Medium button.
on page
5 Click on Next. 6 Click on the tab with the name of the Virtual
Tape Cartridge for which you wish to move medium.
7 Click on the radio button next to the Virtual
Tape Cartridge element you wish to move.
8 Click on the radio button next to the new place
where you want the Virtual Tape Cartridge element.
9 Click Commit. 10 The Monitor VTL page appears. 11 If you wish to move other VTL cartridge
elements, repeat this procedure.
20

5.0 Update storage and firmware

You can update the ATTO FastStream VT 5300 at any time. Refer to information.
Several methods are available to update the ATTO FastStream firmware and to re-initialize
before using any of these procedures to prevent data loss.
attached storage. Be sure all data is backed up

Remove stale VTL configuration data

Initializing the attached storage may be used to remove stale VTL configuration data from a drive that is known to be in good health.
This operation erases all information stored on your drive; back up data before selecting
Commit
1 If you are not already in the FastStream GUI,
.
CAUTIONCAUTION
Data is erased during this process. Back up your data before selecting These operations have a negative impact on the performance of normal operations; all activity should be stopped.
type the IP address of your appliance, as found in Use the FastStream VT 5300 GUI 23, in a standard browser, click Enter Here and type in your username and password.
Commit
on page
.
2 Click the Diagnostics button
3 Click the Initialize and Verify button or the
Initialize Only button.
4 Click Next 5 Click on the drives you wish to test; the drives
are highlighted.
6Select Initialize and Verify 7 Click Commit 8 A warning message displays; choose yes to
continue.
9The Drive Performance and Health screen
appears
10 The Time Remaining box tells you how much
time remains until the process is complete. The representation of each drive in the Drives box shows the percentage completed.
www.attotech.com
for complete

Update firmware

The ATTO FastStream VT 5300 has several processors which control the flow of data. The firmware to control these processors can be
PUT
upgraded in the field using the from an FTP connection or the zModem utility over an RS-232 serial connection.

Preliminary steps

1 The ATTO FastStream VT 5300 firmware is
distributed as a compressed .zip file. Uncompress the .zip file into an image file (.ima). Note the filename. The .zip file can be uncompressed using any utility that supports the zip format.
21
ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
command
2 Decide whether to use FTP over Ethernet or a
terminal program using the RS-232 serial link, and continue with one of the following procedures.
CAUTIONCAUTION
Ensure that all I/O to the ATTO FastStream VT 5300 has stopped.
During this procedure, do not interrupt the flash process. Do not power down the host or the ATTO FastStream VT 5300 until the display returns the Ready prompt. Interrupting the flash process makes your ATTO FastStream VT 5300 inoperable and you will have to return it to ATTO for repair.

Use FTP over Ethernet

1 Establish an FTP link to the ATTO FastStream
VT 5300 that is to be flashed.
2Use the PUT command to download the
firmware. For example
PUT c:\firmware\FS5300100.IMA
3 Once the download is complete, cycle power on
the ATTO FastStream VT 5300 to implement the new firmware.

Use the RS-232 serial link

1 Load a Terminal Program such as Hyper
Terminal.
2 Set the terminal and the ATTO FastStream VT
5300 for the highest possible baud rate for your terminal.
3 Turn on power to the ATTO FastStream VT
5300.
4 Once the Ready prompt appears, type
ZMODEM RECEIVE. The ATTO FastStream VT 5300 displays that it is preparing to receive a file from your terminal program.
5 On the terminal program, choose Transfer
Send File
6 In the Send File box, type in the current ATTO
FastStream VT 5300 .ima file or click the browse button to find it
7 Click Send File
8 The ATTO FastStream VT 5300 should
acknowledge receiving the file and display a message not to interrupt power for 90 seconds.
9 Once the download is complete, cycle power on
the ATTO FastStream VT 5300 to invoke the new firmware.
22

6.0 Interface options

The best way to manage, monitor and configure the FastStream VT 5300 is to use its GUI, but you may use a terminal emulation program or Telnet.
The FastStream VT 5300 GUI is the preferred method to operate and manage the FastStream VT
5300. However, it may be necessary to use other methods to access the FastStream VT 5300, such as to change the username and password (refer to
Customize the username, password
on page 11).

Use the FastStream VT 5300 GUI

Use the FastStream VT 5300 GUI to manage, monitor and configure the unit. The choices you make lead you from screen to screen. Choices which are not available are greyed out.
1 Working from the computer attached to the
FastStream VT 5300 Ethernet port, open your browser and type in the FastStream VT 5300 IPAddress as noted in Discover the IP address on page 5.
2 Your browser points to the FastStream VT 5300
splash screen. Press Enter.

Use the serial port

CAUTIONCAUTION
Changing parameters other than those offered in the FastStream VT 5300 GUI may cause loss of data and/or disruption to performance and reliability of the FastStream.
3 Type in the username and password values.
Note
The default values are username: “root” and password: “Password”. The username is case insensitive and the password is case sensitive
The pages which next appear depend on whether or not you have begun configuring the FastStream VT 5300. Refer to
Configure Virtual Tape
on
page 7.
To connect to a terminal emulation program or Telnet to manage the FastStream VT 5300, use the serial port.
1 Connect a cable from FastStream VT 5300 RS-
232 serial port or header to the serial (COM) port on a personal computer.
2 Turn on the FastStream VT 5300.
3 Start a terminal emulation program on the
personal computer, and use it to connect to the FastStream VT 5300. For example, if you are using HyperTerminal on a computer running a Windows operating system,
a. Type FastStream VT 5300 in the New
Connection dialog box.
b. Click OK.
c. In the Connect To dialog box, for the
Connect using field select the COM port
number to which your serial cable is connected.
d. Click OK.
e. In the COM Properties dialog box select the
following values:
• Bits per second: 115200
• Data Bits: 8
• Parity: None
• Stop Bits: 1
• Flow Control: None
• Terminal type: ASCII
• Echo: on
f. Click OK.
4 After you connect to the FastStream VT 5300,
start-up messages are displayed. The last line in the start-up message sequence is Ready. See the example in Exhibit 5 on page 24.
Make adjustments to the FastStream VT 5300
using the Command Line Interface as described in CLI provides an ASCII-based interface page v of the Appendix..
on
23
ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
Note
In serial port sessions, there is no prompt on the line below the word commands in the blank line where the cursor is resting. No username or password is required for serial port access.
5 To verify that you have connected successfully,
type help after the Ready prompt and press
Enter.
Ready
. Begin typing

Use Telnet

If a list of all available commands does not appear on the screen, review the steps in this section, check the cable, or contact service personnel until the problem is solved.
If you have difficulty using the serial port, verify that you have the correct settings and that your serial cable is less then two meters long.
Up to three Telnet sessions can be conducted simultaneously. A serial port session can use the CLI while Telnet sessions are open. Whichever session issues the first “set” CLI command can continue to issue set commands, while the other sessions can only issue “get” commands or display information. Once a connection is established, refer to
based interface
1 Connect to the FastStream VT 5300 from a
computer on the same Ethernet network.
2 Start a Telnet session.
Note
There is more than one way to connect to the FastStream VT 5300 using a telnet
CLI provides an ASCII-
on page v of the Appendix..
program.Your telnet program may operate differently than in the following instructions.
3 At the telnet prompt, issue the open command
where x.x.x.x is the IP address of the FastStream VT 5300.
telnet > open x.x.x.x
4 If you have to specify a port type, type in the
port type “telnet” and the terminal type “vt100”.
port type: telnet terminal type: vt100
5 Type in the default values for the username,
“root”, and the password, “Password”, if you did not set new values in Discover the IP address on page 5.
24

Appendix A Cabling

Additional information to physically connect ports to devices and to your SAN.

SCSI cabling

Cables and devices must be chosen to maximize performance and minimize the electrical noise from the high-speed data transfers available with the SCSI protocol. Cabling and termination methods become important considerations for proper performance. SCSI cables and devices are

Cable types

Use high-quality cables rated for the type of SCSI transfers required: well-insulated SCSI cables ensure error free communications. Try to keep cable lengths as short as possible to ensure higher
signal quality and performance. subject to specific length and number limitations to deal with electrical problems that arise at increased operating speeds.

Exhibit A-1 Various types of SCSI operate at different speeds and require different bus lengths to support a certain number of devices.

STA terms
Fast SCSI
Fast/WIDE SCSI
UltraSCSI
Ultra/WIDE SCSI
Ultra/WIDE SCSI
Ultra/WIDE SCSI
Ultra2 SCSI
Ultra2/WIDE SCSI
Ultra160/WIDE SCSI
Ultra320 SCSI
Bus speed
MB/sec.
maximum
10 8 3 25 NA 8
20 16 3 25 NA 16
20 8 1.5 25 NA 8
40 16 NA 25 NA 16
40 16 1.5 NA NA 8
40 16 3 NA NA 4
80 16 NA NA 12 8
80 16 NA NA 12 16
160 16 NA NA 12 16
320 16 NA NA 12 16
Bus
width
bits
Single-
ended
Note
UltraSCSI is very sensitive to SCSI bus noise, cable distances and the number of devices connected on the SCSI bus. Carefully connect your devices when working with UltraSCSI.
Max. bus lengths in meters
Differential LVD
Maximum
device
support

Connecting SCSI devices to SCSI ports

SCSI ports connect SCSI storage devices to the network. Each SCSI port is totally independent from the other SCSI port.
Each SCSI port is a bus capable of supporting 15 devices and each bus is capable of 40, 80 or 160 MB/sec. (Ultra, Ultra2 or Ultra160) transfer rates.
Each SCSI bus auto-negotiates the appropriate sync rates with the connected devices. If slower
communicates at the rate of the slowest device,
thus wasting the performance capabilities of the
faster devices. Connect slower devices to one
SCSI port and connect faster devices to the other
port.
The FastStream supports a wide variety of SCSI
storage devices including stand-alone drives,
removable drives, JBODs, RAIDs, tape, CD and
DVD drives, changers and libraries.
devices are mixed with faster devices, the bus
i
ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
1 Connect the cable from the SCSI device to a
VHDCI SCSI port on the FastStream VT 5300.
2 Check the type of cable, cable length limit and
number of devices recommended for the port. See Exhibit A-1.
Keep cable lengths as short as possible to
ensure the highest signal quality and performance. These cable lengths include the wiring inside the devices.

Fibre Channel connections

3 Set the IDs of the SCSI devices connected to
the FastStream to a value other than 7.
Use a sequential ID starting at 0 for each
device. The SCSI port has an internal factory setting ID of 7, typical for a SCSI initiator device.
4 Terminate the SCSI bus after the last device.
The FastStream VT 5300 is terminated internally.
The Fibre Channel port connects the FastStream VT 5300 into either a Fabric or Arbitrated Loop.
The FastStream VT 5300 uses optical SFP connectors and multimode fiber optic cable.
Make sure all cables are anchored securely at both
ends with the proper connectors. Use the shortest
possible cable length for best performance.
Cable length Cable size
Up to 175 meters 62.5 micron Up to 500 meters 50 micron
Appendix
ii

Appendix B Designing RAID groups

The ATTO FastStream VT 5300 provides instant hardware data protection and intelligence to existing SCSI storage independent of the storage type.
CAUTIONCAUTION
Selecting RAID configuration causes all previous storage data on the drive to be erased. Make sure all of your information is backed up before setting up RAID groups.
The ATTO FastStream VT 5300 allows RAID functionality. In general, the process begins with individual drives also called block devices.
Note
If a drive has corrupt or outdated configuration data, that drive cannot be assigned to any RAID Group. Ensure all drives to be assigned to RAID groups are configured properly. Refer to
Initialize and verify drives
on page 17.
A RAID Group is a virtual, independent single drive whose data is written to physical drives according to a RAID algorithm. The ATTO FastStream VT 5300 supports JBOD, RAID Level 0, RAID Level 1, RAID Level 10 and RAID Level 5.

JBOD (Just a Bunch of Disks)

JBOD (Just a Bunch of Disks) configuration allows many individual drives to be available for normal storage operations with no special data protection.
Using the ATTO FastStream VT 5300 allows you to concatenate several individual drives into one large drive.
A JBOD drive can be constructed as a special case of a RAID Group. When multiple physical drives are assigned to a JBOD RAID Group, their storage areas appear as a single spanned area of storage. The ATTO FastStream VT 5300 supports 1 to 32 drives per JBOD-configured RAID Group.
Exhibit A-2 JBOD: Just a Bunch of Disks: no
redundancy; each disk is treated independently
JBOD
Disk 0Disk 1Disk 2
D0 D4 D8
D1 D5 D9
D2 D6 D10
D3 D7 D11

RAID Level 0

RAID Level 0 (striping) is based on the fact that
increased performance can be achieved by
simultaneously accessing data across multiple
drives, increasing data transfer rates while
reducing average access time by overlapping
drive seeks. RAID Level 0 groups provide data
that is striped across several drives. Drives are
accessed alternately, as if stacked one on top of
the other.
RAID Level 0 provides no data protection. If one
drive fails, all data within that stripe set is lost.
The ATTO FastStream VT 5300 supports 2 to 32
drives per RAID Level 0 group.
RAID Level 0 is used by applications requiring
high performance for non-critical data.
Exhibit A-3 Exhibit 1.0-2 RAID Level 0, no
redundancy
RAID Level 0
Stripe Disk 0 Disk 1 Disk 2 Disk 3 Disk 4 Disk 5
0 D0D1D2D3D4D5
1 D6D7D8D9D10D11
2 D12 D13 D14 D15 D16 D17
3 D18 D19 D20 D21 D22 D23

RAID Level 1

RAID Level 1 ensures the security of data by
writing the exact same data simultaneously to two
or more different drives. This application is for
iii
ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
users with critical data which cannot be lost or corrupted due to the failure of a single drive.
With RAID Level 1, the host sees what it believes to be a single physical drive of a specific size: it does not know about the mirrored pair.
The ATTO FastStream VT 5300 manages where data is written and read, allowing one drive to fail without the host knowing it has failed. RAID Level 1 is used in applications containing mission critical data. The ATTO FastStream VT 5300 supports an even number of 2 to 32 drives per RAID Level 1 group.
Exhibit A-4 RAID Level 1: Data is written to two or more drives simultaneously.
RAID Level 1
Stripe Disk 0 Disk 1 Disk 2 Disk 3 Disk 4 Disk 5
0D0D0 D4 D4 D8 D8
1D1
2D2
3D3
D1 D5 D5 D9 D9
D2 D6 D6 D10 D10
D3 D7 D7 D11 D11

RAID Level 10

RAID Level 10 increases data transfer rates while ensuring security by writing the exact same data simultaneously to two or more different drives. RAID Level 10 is used in applications requiring high performance and redundancy, combining the attributes of RAID Levels 1 and 0.
Exhibit A-5 RAID Level 10 with mirroring and
spanning; redundancy is shown in shaded blocks.
RAID Level 10
Stripe Disk 0 Disk 1 Disk 2 Disk 3 Disk 4 Disk 5
0D0D0 D1 D1 D2 D2
1D3
2D6
3D9
D3 D4 D4 D5 D5
D6 D7 D7 D8 D8
D9 D10 D10 D11 D11

RAID Level 5

RAID Level 5 increases reliability while using
fewer drives than mirroring by employing parity
redundancy. Distributed parity on multiple drives
allows you to rebuild a failed drive from the
remaining good drives. The ATTO FastStream
VT 5300 operates in degraded mode if a drive
fails.
The ATTO FastStream VT 5300 supports 3 to 32
drives per RAID Level 5 group.
Exhibit A-6 RAID Level 5 with parity blocks shaded.
RAID Level 5
Stripe Disk 0 Disk 1 Disk 2 Disk 3 Disk 4 Disk 5
0 D0D1D2D3D4P0-4
1 D6D7D8D9
2 D12 D13 D14
3D18D19
4D24
P25-29 D25 D26 D27 D28 D29
5
P20-24 D20 D21 D22 D23
P15-19 D15 D16 D17
P10-14 D10 D11
P5-9 D5
The ATTO FastStream VT 5300 supports an even number of 4 to 32 drives per RAID Level 10 group.
iv
Appendix

Appendix C CLI provides an ASCII-based interface

The command line interface (CLI) uses ASCII commands typed while in CLI mode.
CAUTIONCAUTION
Do not use CLI unless you are directed to by an ATTO technician.
Changing parameters may cause loss of data and/or disruption to performance and reliability of the FastStream. The FastStream VT 5300 GUI is the preferred method to operate and manage the FastStream VT 5300. Refer to
options
on page 23 for details.
Interface
The command line interface (CLI) is a set of ASCII-based commands which perform configuration and diagnostic tasks. Refer to
Interface options
• CLI commands are context sensitive and
generally follow a standard format
[Get|Set] Command [Parameter1|Parameter2]
followed by the return or enter key
• CLI commands are case insensitive: you may
type all upper or all lower case or a mixture. Upper and lower case in this manual and the help screen are for clarification only.
• Commands generally have three types of
operation: get, set and immediate.
on page 23.
• The get form returns the value of a parameter or setting and is an informational command.
• Responses to get commands are followed by Ready.
• The set form is an action that changes the value of a parameter or configuration setting. It may require a SaveConfiguration command and a restart of the system before it is implemented. The restart can be accomplished as part of the SaveConfiguration command or by using a separate FirmwareRestart command. A number of set commands may be issued before the SaveConfiguration command.
• Responses to set commands are either an error message or Ready. *. The asterisk indicates you must use a SaveConfiguration command to finalize the set command.
• Set commands which do not require a SaveConfiguration command, defined as immediate commands, are immediately executed.
Note
Using CLI commands during normal operation can cause a performance drop. Once command actions are complete, performance should return to normal levels.

Exhibit A-7 Symbols, typefaces and abbreviations used to indicate functions and elements of the command line interface used in this manual.

Symbol Indicates
[ ]
< >
|
\n
-
Boldface words
Italicized words
fl
fp
sb
sl
st
Required entry
Optional entry
pick one of
end of line
a range (6 – 9 = 6, 7, 8, 9)
must be typed as they appear
Arguments which must be replaced by whatever they represent
Fibre Channel lun number (0 <= fl <= 31)
Fibre Channel port number (0<= fp <= 2)
SCSI bus number (0<= sb <= 3)
SCSI lun ID (0 <= sl <= 7)
SCSI target ID (0 <= st <= 15)
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
Symbol Indicates
mp1
BlockDevID index designation of a block device not assigned to any other RAID Group
cap capacity of the block device
DevIndex index designation of the RAID member
GroupName ASCII name of a RAID Group
grpName the name of the RAID Group to which the block device is assigned, or blank if the
id index designation of a block device
ileave interleave of RAID Group in blocks
mem number of RAID members in the RAID Group
MemberIndex index designation of a RAID Group member
numLines number of output lines to follow
prodId 16-character ASCII SCSI product ID of the RAID member
rebuildStatus rebuild status: OK, INPROGRESS, FAULTED or HALTED
rev or rv 4-character ASCII Revision string of the RAID member
serNum least significant 16 digits of the RAID member’s serial number
stat or status current RAID Group status--NEW, ONLINE, DEGRADED, WAITING, or OFFLINE
type RAID Group type: JBOD, RAID0, RAID1, or RAID10
vId or vendid 8-character ASCII SCSI vendor ID of the RAID member
Ethernet port used to manage the FastStream VT 5300
block device is available

CLI error messages

The following error messages may be returned by the Command line Interface
ERROR. Invalid Command. Type 'Help' for command list.
ERROR. Wrong/Missing Parameters
Usage: <usage string>
ERROR Invalid RAID Group state
ERROR Invalid Block Device index
ERROR Invalid RAID Member index
ERROR Maximum number of RAID Groups exceeded
ERROR Insufficient number of RAID Group members
ERROR
Block Device at specified index no longer available
ERROR Insufficient RAID Group members for RAID type
Appendix
vi

CLI summary

The following chart summarizes the Command Line Interface commands, their defaults, and an example of how to enter the commands. Commands which have no default values have a blank entry in that column of the table.
CAUTIONCAUTION
Do not use CLI unless you are directed to by an ATTO technician.
Changing parameters may cause loss of data and/or disruption to performance and reliability of the FastStream. The FastStream VT 5300 GUI is the preferred method to operate and manage the FastStream VT 5300. Refer to
options
on page 23 for details.
Command Default Example
AutoMap automap
AutoResume all disabled set autoresume all enabled
BlockDevClean blockdevclean block ID
BlockDevIdentify blockdevidentify Alpha
BlockDevIDStop blockdevidstop alpha
BlockDevScan blockdevscan
BridgeModel get bridgemodel
BridgeName “ “ set bridgename Omega6
ClearEventLog cleareventlog
Date 01/01/2000 set date 03:03:03
DefaultInterleave 128
DHCPFixedDelay 0
DisplayEventLog displayeventlog
DisplayEventLogFilter all all set displayeventlogfilter gen info
DriveTest drivetest begin
DriveTestConfig not initiated set drivetestconfig read
DriveTestList drivetestlist all
DriveTestStatus get driveteststatus
DumpConfig dumpconfig
DumpEventLog dumpeventlog
EmailFromAddress
EmailNotify disabled
EmailNotifyAddress
EmailPassword set emailpassword alpha123
EmailServerAddress 0.0.0.0 get emailserveraddress
EmailUsername get emailusername
EthernetMDIX MDI ethernetmdix
EthernetSpeed auto set ethernetspeed 100
EventLog enabled set eventlog disabled
EventLogFilter all all set eventlogfilter gen info
set defaultinterleave 64
set dhcpfixeddelay 15
set emailfromaddress notify1@attotech.com
set emailnotify enabled
get emailnotifyaddress
Interface
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
Command Default Example
Exit exit
FCConnMode loop set fcconnmode ptp
FCDataRate auto get fcdatarate
FCHard disabled set fchard disabled
FCHardAddress fp1=3; fp2=4
FCPortErrors get fcporterrors
FCPortList fcportlist
FCSCSIBusyStatus busy set fcscsibusystatus busy
FCWWName get fcwwname 1
FirmwareRestart firmwarerestart
Help help driveinfo
HSAdd hsadd 3
HSDisplay hsdisplay
HSRemove hsremove 3
IdentifyBridge disabled set identifyBridge enabled
Info info
IPAddress 10.0.0.1 get ipaddress mp1
IPDHCP enabled set ipdhcp mp1 disabled
IPGateway 0.0.0.0 get ipgateway mp1
IPSubnetMask 255.255.0.0 get ipsubnetmask mp1
IsReserved isreserved
MaxOpTemp 70 get maxoptemp
Metrics metrics display all
MinOpTemp 0 set minoptemp 10
OpTempWarn 5 set optempwarn 15
PartitionDisplay partitiondisplay alpha1
Password Password set password
Performance get performance 2
Ping ping 192.42.155.155
QuickTape refer to explanation QuickTape
RAIDCommandTimeout 30000 raidcommandtimeout 10000
RAIDRebuildPriority same set raidrebuildpriority low
Reserve reserve disabled
ResetFCPortErrors resetfcporterrors 1
RestoreConfiguration restoreconfiguration default
RGAddStorage rgaddstorage g1 span commit
RGCancelAddStorage rgcanceladdstorage g1
RGCommit rgcommit all
RGCreate rgcreate g1
RGDelete rgdelete g1
RGDisplay rgdisplay all
set fchardaddress 1 122
on page xiv
viii
Appendix
Command Default Example
RGHaltConversion rghaltconversion g1
RGHaltRebuild rghaltrebuild g1
RGMemberAdd rgmemberadd g1 22
RGMemberRemove rgmemberremove g1 22
RGRebuild rgrebuild g1
RGResumeConversion rgresumeconversion g1
RGResumeRebuild rgresumerebuild g1
RGSpanDepth 1 set rgspandepth g1 22
RGSpeedRead disabled set regspeedread enabled
RGWaitTimeout 5 rgwaittimeout 30
RMState set rmstate g1 online
RMStatus rmstatus g1
Route route Alpha1 delete
RouteDisplay routedisplay SCSI
SaveConfiguration saveconfiguration restart
SCSIInitId 0x07 set scsiinitid 2 12
SCSIPortBusSpeed ultra320 set scsiportbusspeed 2 ultra160
SCSIPortList scsiportlist
SCSIPortReset scsiportreset 1
SCSIPortResetOnStartup enabled set scsiportresetonstartup 1 disabled
SCSIPortSelTimeout 250ms
SCSIPortSyncTransfer enabled set scsiportsynctransfer 2 disabled
SCSIPortTermination enabled set scsiporttermination 1 enabled
SCSIPortWideTransfer enabled set scsiportwidetransfer 2 disabled
SCSITargetLUNs 8 set scsitargetluns 1 64
SCSITargets scsitargets 1
SerialNumber get serialnumber
SerialPortBaudRate 115200 set serialportbaudrate 19200
SerialPortEcho enabled get seriallportecho
SNTP enabled get sntp
SNTPServer 192.43.244.18 set sntpserver 129.6.15.28
TailEventLog taileventlog
TapeLibDelete tapelibdelete barb2
TapeLibInfo tapelibinfo barb1
TapeWriteProtect disabled tapewriteprotect all enabled
Temperature get temperature
Time 00:00:00 set time 03:32:30
TimeZone EST set timezone pst
Username root set username Barbara
VerboseMode enabled set verbosemode disabled
VirtualDriveInfo virtualdriveinfo
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
Command Default Example
Voltage get voltage
WrapEventLog enabled set wrapeventlog disabled
zModem zmodem receive

CLI command explanations

Command Line Interface commands are listed alphabetically with explanations of what they are used for, their defaults and syntax.
CAUTIONCAUTION
Do not use CLI unless you are directed to by an ATTO technician.
Changing parameters may cause loss of data and/or disruption to performance and reliability of the FastStream. The FastStream VT 5300 GUI is the preferred method to operate and manage the FastStream VT 5300. Refer to
options
on page 23 for details
AutoMap
Automap automatically maps a subset of target devices visible to the firmware. All previous maps are deleted.
AutoMap
AutoResume
Enables/disables the automatic continue feature for interrupted rebuild, erase and write pattern operations at startup. If AutoResume is enabled, all interrupted rebuild, erase and write pattern operations are continued at startup. Optional parameter GroupName specifies the RAID Group whose Restart features to be set. If no GroupName is specified, all existing RAID Groups are affected.
Default: all disabled set AutoResume [Rebuild | Erase | WritePattern | all]
[enabled | disabled] <GroupName>
BlockDevClean
Removes any ATTO configuration data from the block device with the specified BlockDevID. BlockDevID is the index of a block device provided by the CLI command.
BlockDevClean [BlockDevID]
Date
Regulates the current date for this unit. The date range is 1/1/2000 to 12/31/2099.
Interface
BlockDevSca
n
BlockDevIdentify
Causes the I/O LED of the drive to illuminate for one minute if it is accessible through the SCSI port
CAUTIONCAUTION
The BlockDevIdentify command is intended for diagnostic purposes only. Executing this command may adversely impact the performance and throughput of the FastStream for the time that the LED is illuminated.
BlockDevIdentify <Groupname> [BlockDevID | MberIdx]
ts SCSI port.
.
BlockDevIDStop
Turns off the IO LED of a previously identified disk drive.
BlockDevIDStop
BlockDevScan
Lists all currently connected physical drives along with any potential RAID Group association. Each block device listed is assigned a unique index at the time of the scan to identify drives for other CLI operations.
BlockDevScan
BridgeModel
Reports model information about the FastStream.
get BridgeModel
BridgeName
Specifies the eight-character name assigned to the FastStream used to identify individual FastStream units. It is not the World Wide Name. The string is alphanumeric, eight characters long,.
Default: ““ set BridgeName [value] Requires a SaveConfiguration command get BridgeName
ClearEventLog
Clears the contents of the event log. No new entries are recorded until ClearEventLog has completed.
ClearEventLog
Default: 01/01/2000 set Date [MM] [DD] [YYYY] get Date
Appendix
x
DefaultInterleave
DefaultInterleave assigns or retrieves the system-default interleave size for new RAID Groups. If an interleave size is not explicitly specified when a RAID Group is created, then the DefaultInterleave value is used instead.
Default: 128 set DefaultInterleave [16 | 32 | 64 | 128 | 256 ] get DefaultInterleave
DHCPFixedDelay
Selects/displays the delay, in seconds, between DHCP client request intervals, from between 0 seconds to 255 seconds. 0 time is typical.
Default: 0 (no delay) set DHCPFixedDelay [ 0 - 255 ] get DHCPFixedDelay
DisplayEventLog
Displays the most recent page of event log entries. Typing a
+, -
or = causes the next, previous or same page of event log entries to be displayed. No events are recorded until the command has been completed. Type
q to disable the
command, begin new log entries, and return to CLI.
DisplayEventLog < + | - | = | q >
DisplayEventLogFilter
Filters the display of data for specified subsystems and levels during
DisplayEventLog
mode. Valid event log
subsystem entries are platform-dependent.
Subsystem Levels
ECC INFO ENET WARN GEN CRIT HTTP FAIL NVRAM ALL PERF SCSI NDMP FC
ALL Default: all all set DisplayEventLogFilter [subsystem | all] [level | all] get DisplayEventLogFilter [subsystem | all] [level | all]
DriveTest
Immediate command which starts or stops a drive test with the previously specified configuration and drive list. Drives which are in-use by the test are not available for RAID configuration or RAID operations. Only one test can be run at a time.
DriveTest [Begin | Cancel]
DriveTestConfig
Configures the next drive test to perform one of the following operations: initialize (destructive write-only), read (non-destructive read-only), verify (destructive verify), or init-verify (destructive write-read-verify).The test is not started until the
DriveTest Begin
command is
given.
Default: not initiated set DriveTestConfig [init | read | verify | init-verify] get DriveTestConfig
DriveTestList
Specifies drives to be run in the next drive test including drives which are not part of a RAID group and not Hot
all
Spares. The drives. The test is not started until the
parameter automatically chooses eligible
DriveTest Begin
command is given.
set DriveTestList [drive [BlockDevID] | all] get DriveTestList
DriveTestStatus
Displays the status of the currently running drive test but does not display performance metrics. If a block device ID is not running or cannot be found, its state is percent complete is
get DriveTestStatus <drive [BlockDevID]>
0.
idle
and
DumpConfig
Displays a unit’s configuration.
DumpConfig
DumpEventLog
Dumps the contents of the entire event log to the current CLI session without impact on the log itself (the log is not cleared). No events are recorded until the command has been completed.
DumpEventLog
EmailFromAddress
Configures the E-mail address that the FastStream uses to talk to the E-mail server. Full E-mail address is a fully qualified Internet E-mail address, not more than 128 characters.
set EmailFromAddress [full email address] get EmailFromAddress
EmailNotify
Regulates E-mail notification.
Default: disabled. set EmailNotify [enabled | disabled] Requires a SaveConfiguration command get EmailNotify
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ATTO Technology Inc. FastStream VT 5300 Installation and Operation Manual
EmailNotifyAddress
Configures notification addresses using an index (a number between 1 and 5, inclusive), the full E-mail address of the recipient, a fully qualified Internet E-mail address not more than 128 characters long, and a level.
Levels are
.....
None: no E-mails sent.
.....
Critical: critical event notification.
.....
Warning: warnings and critical event notification.
.....
All: all warnings, critical events
set EmailNotifyAddress [index] [full email address]
[warning level]
get EMailNotifyAddress
EmailPassword
Configures the password used to authenticate the login to the SMTP email server. The password must not be more than 64 characters. A password is not required if the email server does not require authentication.
set EmailPassword
EmailServerAddress
Configures the address of the server that the FastStream should contact in order to send E-mails.
Default: 0.0.0.0 set EmailServerAddress [IP address] get EmailServerAddress
EmailUsername
Configures the username used to authenticate the login to the SMTP email server. The username must not be more than 128 characters. A username is not required if the email server does not require authentication.
set EmailUsername [Username] get EmailUsername
EthernetMDIX
Specifies the Ethernet twisted-pair connection type.
The
MDI
setting connects the unit's Ethernet port to an Ethernet hub or switch port with a standard Ethernet patch cable (or to a PCI card with a cross-over cable).
The
MDIX
setting connects the unit's Ethernet port to an Ethernet PCI card with a standard Ethernet patch cable (or to a hub or switch with a cross-over cable).
The
Auto
setting attempts to automatically determine the
correct setting.
Default: MDI set EthernetMDIX [mp1] [MDI | MDIX | auto] get EthernetMDIX [mp1]
EthernetSpeed
Sets/displays the current speed of the Ethernet connection. Choices are
Default: auto set EthernetSpeed [mp1] [ 10 | 100 | Auto ] Requires a SaveConfiguration command get EthernetSpeed [mp1]
10, 100
, and
Auto
.
EventLog
When enabled, records various system errors to the event log.
Default: enabled set EventLog [enabled | disabled] get EventLog
EventLogFilter
Filters data from specific unit subsystems and levels when event logging is enabled. The specific entries supported are platform-dependent.
Subsystem Levels
ECC INFO ENET WARN GEN CRIT HTTP FAIL NVRAM ALL PERF SCSI NDMP FC ALL
set EventLogFilter [subsys | all] [event level | all] [all |
none]
get EventLogFilter [subsystem] [level]
Exit
Exits the current Ethernet telnet CLI session; it has no effect if used during a serial or in-band CLI session.
Exit
FCConnMode
Controls/reports the connection mode the FastStream uses when communication across a FC network, either to an arbitrated loop (FC-AL) when you select or point-to-point when you choose
loop-ptp
or
ptp-loop
, the FastStream tries to use the
ptp
loop
mode,
. If you choose
first parameter first.
Default: loop set FCConnMode [fp] [loop | ptp | loop-ptp | ptp-loop] Requires a SaveConfiguration command get FCConnMode [fp]
xii
Appendix
FCDataRate
Specifies the rate the FastStream uses, 1 Gigabit/sec., 2 Gigabit/sec. 4 Gigabit/sec. or auto negotiate.
Default: auto set FCDataRate [fp] [1Gb | 2Gb | 4Gb | auto] Requires a SaveConfiguration command get FCDataRate
FCHard
Used to enable or disable FC hard address assignment. Under soft addressing, the FastStream loop address is assigned during loop initialization.If you enable hard addressing use
Default: disabled set FCHard [enabled | disabled] Requires a SaveConfiguration command get FCHard
FCHardAddress
(described below).
FCHardAddress
Sets/displays the value used as the FC-AL hard address. This hexadecimal value represents the address the FastStream tries to use if hard addressing is enabled. When an address is not set, the current value is displayed. The valid range of values is 0 through 125.
Default
fp1=3; fp2=4
set FCHard Address [fp | [address]] Requires a SaveConfiguration command get FCHardAddress [fp]
FCPortErrors
FCPortErrors displays the number of Fibre Channel errors that have occurred since the last reboot/power-on or ResetFCPortErrors.
get FCPortErrors
FCPortList
Returns a list of available FC ports and their current status. Valid status values are OK and Failed.
FCPortList
FCSCSIBusyStatus
Chooses to report BUSY or QUEUE FULL when a unit is unable to accept a SCSI command.
Default: busy set FCSCSIBusyStatus [busy | qfull] Requires a SaveConfiguration command get FCSCSIBusyStatus
FCWWName
Reports the Word Wide Name (WWN) of the FC interface. Each FC port has an individual and unique WWN. The least significant 3 bytes of the WWN are used as the Ethernet MAC address. The lower nibble of the highest byte designates the port number.
get FCWWN [fp]
FirmwareRestart
Resets and reinitializes the unit firmware. Use the
forced
option to override any CLI reservations held by other sessions.
FirmwareRestart <forced>
Help
Displays a list of available commands. If command name is specified, displays detailed command-specific information.
Help <command name>
HSAdd
Assigns a Block Device to the Hot Spare pool.
HSAdd [BlockDevID]
HSDisplay
Lists all devices in the Hot Spare pool.
HSDisplay
HSRemove
Removes a Block Device from the Hot Spare pool
HSRemove [BlockDevID]
IdentifyBridge
Enabling this option causes the front panel Ready LED of the FastStream to blink until the parameter is disabled.
Default: disabled set IdentifyBridge [enabled | disabled] get IdentifyBridge
Info
Displays version numbers and other production information for key components.
Info
IPAddress
Regulates the current FastStream IP address.If IPDHCP is enabled (see below), get command reports current IP address assigned by DHCP server. Setting this value always modifies the internal NVRAM value of the IP Address, whether or not a
SaveConfiguration
is
performed.
Default IP Address: 10.0.0.1 set IPAddress [mp1] xxx.xxx.xxx.xxx get IPAddress [mp1]
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IPDHCP
Selecting DHCP allows the FastStream to request an IP address from the network. The network must have at least one DHCP server.
Default: enabled set IPDHCP [mp1] [enabled | disabled] Requires a SaveConfiguration command get IPDHCP [mp1]
IPGateway
Controls the current default gateways used by any Ethernet port(s) on the unit. If IPDHCP is enabled, the ‘get’ command reports the current IP gateway assigned by the network DHCP server.
Default: 0.0.0.0 set IPGateway [mp1] [xxx.xxx.xxx.xxx] get IPGateway [mp1]
IPSubnetMask
Sets/displays the current subnet mask. If IPDHCP is enabled (see above), get command reports current subnet mask assigned by DHCP server. Setting this value always modifies the internal NVRAM value of the IP subnet mask whether or not a SaveConfiguration is performed.
Default: 255.255.0.0 set IPSubnetMask xxx.xxx.xxx.xxx get IPSubnetMask
IsReserved
Displays the reservation status of the current unit.
IsReserved
MaxOpTemp
Regulates the maximum operating temperature of this unit in degrees Celsius. Valid entries are between 55 and 70 degrees.
Default: 70 set MaxOpTemp [55 – 70] get MaxOpTemp
Metrics
Controls the collection of standard data metrics within a product via the command’s Start, Stop and Display parameters.
Metrics [Start | Stop | Display] [drive [BlockDevID] | all |
running]
MinOpTemp
Regulates the minimum operating temperature of this unit in degrees Celsius. Valid entries are between 0 and 15 degrees.
Default: 0 set MinOpTemp [0 – 15] get MinOpTemp
OpTempWarn
Regulates the number of degrees Celsius before a thermal control event precipitates a warning to the user. Valid entries are between 0 and 15 degrees.
Default: 0 set OpTempWarn [0 – 15] get OpTempWarn
PartitionDisplay
Lists all the partitions available in the specified RAID Group. The partitions are listed in order of contiguousness (as opposed to index order).
PartitionDisplay [GroupName]
Password
Specifies password for all non-serial sessions: Telnet, ftp and FastStream browser-based user interface. You are prompted for the current password, to type the new password, and to confirm the new password. If local
echo
is enabled, password echoes all * characters. In verbose mode only, CLI requests the password be re­typed. When the password is all
0
s, Telnet and ftp do not validate the password and MD5 authentication is disabled. Passwords are case sensitive and can be 1-32 characters long with no spaces.
Default: Password set Password Requires a SaveConfiguration command
Performance
Returns the performance data for the FC port you specify. Data includes the average rate (MB per sec.) and number of I/Os measured over the previous sampling period where a sampling period is approximately one second. Successful SCSI Read (08h, 28h) and Write (Oah, 2Ah) commands are considered I/Os.Reported performance may be affected by FC port and SCSI bus availability and saturation, SCSI device speeds and overall system use.
get Performance <fp>
Ping
Sends an ICMP echo request to the specified host.
ping [mp1] [xxx.xxx.xxx.xxx] <count <size>>
QuickTape
Sets up virtual tape configuration.
QuickTape [TapeLibraryName] [# tape drives] # tape
volumes] [RAID Group Name] [MC Vendor ID] MC Product ID] [MC Revision] [TD Vendor ID] [TD Product ID] [TD Revision] [Medium Type] [Hot Spares RAID Group Name | disabled] <Barcode prefix>
xiv
Appendix
RAIDCommandTimeout
Specifies in milliseconds the range of time the drives have to respond. You must use
RGCommit
before using this
command.
CAUTIONCAUTION
If you set this value too low, failures may occur during normal operation.
Default: 30000 set RAIDCommandTimeout [100 - 3600000] get RAIDCommandTimeout
RAIDRebuildPriority
Sets or displays the RAID rebuild priority. A RAID rebuild priority set to
high
gives higher priority to RAID rebuilds and lower priority to the processing of simultaneous I/O transactions. A RAID rebuild priority set to
low
gives lower priority to the rebuild and a higher
same,
priority to I/O transactions. Set
the RAID rebuild
and processing of I/O transactions is the same.
Default: same set RAIDRebuildPriority [high | low | same] get RAIDRebuildPriority
Reserve
Reports the state of CLI reservation for the current CLI session. If the command reports that Reservations are enabled, then another CLI session has control of parameter modification on the unit.
Reserve
ResetFCPortErrors
ResetFCPortErrors resets all Fibre Channel error counts for the specified port to zero. See FCPortErrors.
ResetFCPortErrors [fp]
RestoreConfiguration
Issued with the settings to their original defaults. The
default
option, forces the unit NVRAM
saved
option undoes any changes made to this session since the last save.
RestoreConfiguration < Default | Saved >
RGAddStorage
Adds additional storage to an existing RAID Group.
Mirror|Stripe|Span
specifies the method used to expand the storage. Optional parameter BlockDeviceID specifies available block device(s) to be added to the RAID Group. Optional parameter
RGCommit
the
Note
Mirrors cannot be added to a RAID 5 group.
RGAddStorage [GroupName] [Mirror | Stripe | Span]
<BlockDeviceID> <commit>
command is run automatically.
commit
specifies that
RGCancelAddStorage
Cancels the
RGCancelAddStorage [GroupName]
RGAddStorage
command.
RGCommit
Stamps a NEW RAID Group’s configuration to its member drives. After this command, a RAID Group can be considered operational and transitions from the NEW state to the
Online, Degraded
, or
Offline
state
depending on the health of the selected member drives.
RGCommit
also stamps an EXISTING RAID Group’s configuration to its member drives, when the EXISTING RAID Group is in the process of having storage added.
RGCommit [GroupName | all]
RGCreate
Creates a NEW empty RAID Group. GroupName is an ASCII name for the RAID Group (15 chars max, no spaces). The optional value after the RAID Group type parameter represents the desired interleave for the RAID Group. If this value is not provided then the system­default interleave size is used.
RGCreate [GroupName] [RAID [0|1|10|5] |JBOD]
<16|32|64|128|256>
RGDelete
Deletes the specified RAID Group. If
All
is used, the command deletes all existing RAID groups that do not have mapped Virtual drives. Any commands outstanding to the RAID Group when this command is issued are completed before deleting the RAID Group. A successful delete clears the configuration area of the member drives. This command fails if the specified RAID Group does not exist. You are asked to confirm the delete if you have enabled verbose mode.
RGDelete [GroupName | All]
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RGDisplay
Displays status information for a single RAID Group, or if
All
is used, all available RAID groups.
RGDisplay [GroupName | All ]
RGHaltConversion
Stops the conversion on the specified existing RAID Group.
RGHaltConversion [GroupName]
RGHaltRebuild
Stops the rebuild(s) on the specified existing RAID Group. MemberIndex specifies the RAID member whose rebuild is stopped. If no MemberIndex is specified, all rebuilds on that RAID Group are stopped.
RGHaltRebuild [GroupName] <MemberIndex>
RGMemberAdd
Adds an available block device to a NEW RAID Group. This command fails if the specified RAID Group does not exist, if the specified RAID Group is not in the NEW state, or if the specified block device index does not represent an available device. The RAID Group cannot have been saved using the
RGMemberAdd [GroupName] [BlockDevID]
RGCommit
command.
RGMemberRemove
Removes a RAID member from a NEW RAID Group. This command fails if the specified RAID Group does not exist, if the specified RAID Group is not in the NEW state, or if the specified block device index does not represent an available device. The RAID Group cannot have been saved using the
RGMemberRemove [GroupName] [BlockDevID]
RGCommit
command.
RGRebuild
Starts rebuilding the specified existing RAID Group. Optional parameter MemberIndex specifies the member to rebuild. If no member is specified, all degraded members are rebuilt. Optional parameter BlockDeviceID allows an available block device to be substituted for the RAID Member currently assigned to the MemberIndex.
RGRebuild [GroupName] <MemberIndex>
<BlockDeviceID>
RGResumeConversion
Continues the stopped conversion on the specified existing RAID Group.
RGResumeConversion [GroupName]
RGResumeRebuild
Continues the rebuild(s) on the specified existing RAID Group. MemberIndex specifies the RAID member whose stopped rebuild is continued. If no MemberIndex is specified, all stopped rebuilds on that RAID Group are continued.
RGResumeRebuild [GroupName] <MemberIndex>
RGSpanDepth
Sets the span depth on the specified existing RAID Group. The RAID Group must be RAID Level 0, RAID Level 1, RAID Level 5, or RAID Level 10.
Default: 1 set RGSpanDepth [GroupName] [SpanDepth [1-32]] get RGSpanDepth [GroupName]
RGSpeedRead
Performs look-ahead during reads from RAID Group
ALL
member disks for
or the specified RAID Group. This command fails if the RAID Group does not exist. GroupName is the ASCII name of the RAID Group for which look-ahead reads are performed.
Default: disabled set RGSpeedRead [GroupName | all] [enabled | disabled] get RGSpeedRead [GroupName | all]
RGWaitTimeout
Specifies the maximum time in seconds that the system waits to discover previously-configured RAID groups attached to the drive. The timeout is used during system boot time and when the
BlockDevScan
command is
issued.
Default: 5 set RGWaitTimeout [1-3600] get RGWaitTimeout
RMState
Sets the member state on the specified existing RAID Group member(s). RAID Group may not be in the NEW state. Optional parameter MemberIndex specifies the RAID Member whose status is to be set. If no MemberIndex is specified, the status of all members of the specified RAID Group is set.
Note
Members undergoing rebuild are not changed. Rebuilds on these members must first be stopped.
set RMState [GroupName] <MemberIndex> [Online |
Degraded | Unavailable | Faulted]
get RMStatus
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RMStatus
Displays the status of all RAID Members within the specified RAID Group or a specific RAID member (if specified) within the specified RAID Group. This command fails if the specified RAID Group does not exist or a specified member index within the RAID Group does not exist.
RMStatus [GroupName] <MemberIndex>
Route
Assigns a SCSI LUN protocol address to a target. Use the
Delete
identifier to remove the map. In verbose mode, overwriting a map requires secondary confirmation of the action.
Route FC [lun] [ [RAID [GroupName] | Delete ]
RouteDisplay
Displays a list of Fibre Channel to SCSI address mappings on the FastStream.
RouteDisplay FC <fp> <fl>
SaveConfiguration
Issued with the restart option, cycles unit power after saving configuration changes. The
norestart
option
saves changes without restarting.
Note
Certain modifications require a system restart.
SaveConfiguration <Restart | NoRestart>
SCSIInitID
Specifies or reports the SCSI initiator ID on the specified SCSI port as found in NVRAM. All maps coinciding with the user-specified
SCSIInitID
are destroyed after the
command is issued.
Default: 7 set SCSIInitID [sb [0-15] ] get SCSIInitID
SCSIPortBusSpeed
Controls the transfer rate at which the unit attempts to negotiate with its SCSI devices.
Default: ultra320 set SCSIPortBusSpeed [sb] [fast | ultra | ultra2 | ultra160
| ultra320]
get SCSIPortBusSpeed [sb]
SCSIPortList
Returns a list of available SCSI ports and their current status. Valid status values are OK and Failed
SCSIPortList
SCSIPortReset
Resets the specified SCSI bus.
SCSIPortReset [sb]
SCSIPortResetOnStartup
Specifies if the SCSI port should be reset on power-up.
Default: enabled set SCSIPortResetOnStartup [sb [enabled | disabled] ]
Requires a SaveConfiguration command get SCSIPortResetOnStartup [sb]
SCSIPortSyncTransfer
Specifies whether synchronous SCSI transfers should be negotiated with devices on the specified SCSI port.
Default: enabled set SCSIPortSyncTransfer [[sb [enabled | disabled] ]
Requires a SaveConfiguration command
get SCSIPortSyncTransfer [sb]
SCSIPortTermination
Configures/reports the SCSI internal termination of the SCSI port identified on the FastStream.
Default: enabled set SCSIPortTermination [sb] [enabled | disabled] Requires a SaveConfiguration command get SCSIPortTermination [sb]
SCSIPortWideTransfer
Specifies whether wide SCSI transfers should be negotiated.
Default: enabled set SCSIPortWideTransfer [sb [enabled | disabled ]] Requires a SaveConfiguration command get SCSIPortWideTransfer
Enabled
allows wide transfer negotiation
SCSITargetLUNs
Sets the maximum number of SCSI LUNs per target the FastStream tries to query during a SCSI bus scan.
Default: 8 set SCSITargetLUNs [sb] [8 | 64] Requires a SaveConfiguration command get SCSITargetLUNs
SCSITargets
Returns a list of SCSI devices operational on the referenced SCSI port with SCSI target number, SCSI LUN number, device type, vendor ID, product ID, revision and serial number.
SCSITargets [sb]
SerialNumber
Reports the FastStream serial number which is unique for each FastStream. The serial number tracks the board throughout its life and should not be changed.
get SerialNumber
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SerialPortBaudRate
Configures the baud rate for the unit’s RS-232 serial port. The number of data bits is fixed at
set SerialPortBaudRate [ 2400 | 9600 | 19200 | 38400 |
57600 | 115200]
get SerialPortBaudRate
8
with no parity.
SerialPortEcho
Controls if the unit echoes characters on its RS-232 port. When enabled, all non-control character keyboard input is output to the display.
Default: enabled set SerialPortEcho [enabled | disabled] get SerialPortEcho
SNTP
Controls whether SNTP time server is used.
Default: enabled set SNTP [enabled | disabled] get SNTP
SNTPServer
Controls or displays the main IP address the client uses to retrieve the SNTP time.
Default: 192.43.244.18 set SNTPServer[xxx.xxx.xxx.xxx] get SNTPServer
TailEv e ntLog
Displays new events to the terminal. Type q and press
Enter
to exit tail mode.
TailEventLog
TapeLibDelete
Deletes the specified tape library or all tape libraries.
TapeLibDelete [GroupName | all]
TapeLibInfo
Lists information for the specified tape library or all tape libraries.
TapeLibInfo [LibName | all]
TapeWriteProtect
Enables or disables write protection for a particular virtual tape or both virtual tapes.
set TapeWriteProtect [TapeVol ID | all] [enabled |
disabled]
get TapeWriteProtect
Time
Controls or displays the current time as clocked by the unit in 24 hour format. Time cannot be set while SNTP is enabled.
set Time [HH: MM: SS] get Time
TimeZone
Controls or displays the time zone or an offset from GMT for the unit.
set TimeZone [[EST | CST | MST | PST] | [+/-HH:MM]] get TimeZone
Username
Specifies the username used for all sessions: NDMP, Telnet, FTP and Webserver. Username is case insensitive, 1 to 32 characters, and cannot contain spaces.
Default: root set Username [username] get Username
VerboseMode
Controls the level of detail in CLI
Help
output and
command response output for the current CLI session.
Default: enabled set VerboseMode [enabled | disabled] get VerboseMode
VirtualDriveInfo
Displays characteristics and statistics for all the available virtual drives or any available virtual drive identified by its virtual drive ID.
VirtualDriveInfo <VirtualDrive ID>
Voltage
Displays the voltage levels monitored by the FastStream.
Representations of the voltages are
VDDA: +3.31 V VDDB: +2.49 V VDDC: +1.5V VDDD: +1.35V ALL: all monitored voltages
get Voltage <VDDA |VDDB |VDDC VDDD | all>
WrapEventLog
When enabled, the FastStream logs up to 2,048 event entries before wrapping (overwriting the first entries). If disabled, the FastStream stops logging event entries when the buffer is full.
Default: enabled set WrapEventLog [enabled | disabled] get WrapEventLog
zModem
Uses the zMODEM protocol to transfer a file to or from the unit via the RS-232 port. The filename to retrieve is required if the
Zmodem [send [filename] | receive]
send
option is specified.
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Appendix D Standards and compliances

The equipment described in this manual generates and uses radio frequency energy. If this equipment is not used in strict accordance with the manufacturer's instruction, it can and may cause interference with radio and television reception. See the ATTO FastStream VT 5300 Technical Specification sheet for your particular model for a full list of certifications for that model.

FCC Standards: Radio and Television Interference

WARNING
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide a reasonable protection against such interference when operating in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.
If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, try to correct the interference by one or more of the following measures:
• Move the receiving antenna.
• Relocate the FastStream VT 5300 with respect to the receiver, or move the FastStream VT 5300 away from the receiver.
• Plug the computer into a different outlet so the computer and receiver are on different branch circuits.
The booklet
How to Identify and Resolve Radio/TV Interference Problems
• If necessary, consult an ATTO authorized dealer, ATTO Technical Support Staff, or an experienced radio/television technician for additional suggestions.
prepared by the Federal Communications Commission is a helpful guide. It is available from the US Government printing office, Washington, DC 20402, Stock No. 004-000-00345-4.

Further results of FCC Testing

In certain instances, extraordinary variances in the AC power supplied to this unit will require the operating system's normal error recovery procedure to retry the current SCSI command. In this case, the unit can fully recover with no loss of data, and without user intervention. Note that other exceptional conditions in addition to variances in the AC power, such as improper cabling or unrecognized commands, may also trigger these normal error recovery procedures.

Canadian Standards

This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
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European Standards

Declaration of Conformity

This following statement applies to the ATTO FastStream VT 5300.
This device has been tested in the basic operating configuration and found to be compliant with the following European Union standards:
Application of Council Directive: 89/336/EEC
Standard(s) to which conformity is declared: EN55022, EN50082-1, EN60950
This Declaration will only be valid when this product is used in conjunction with other CE approved devices and when the entire system is tested to the applicable CE standards and found to be compliant.
The ATTO FastStream VT 5300 complies with Directive 2002/95/EC on the Restriction of the Use of Hazardous Substances in Electrical and Electronic Equipment (RoHS).
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Appendix

Appendix E Warranty, contact information

Manufacturer limited warranty

Manufacturer warrants to the original purchaser of this product that it is free from defects in material and workmanship as described in the ATTO Technology website, www.attotech.com. Manufacturer liability shall be limited to replacing or repairing, at its option, any defective product. There is no charge for parts or labor should Manufacturer determine that this product is defective.
Products which have been subject to abuse, misuse, alteration, neglected, or have been serviced, repaired or installed by unauthorized personnel shall not be covered under this warranty provision. Damage resulting from incorrect connection or an inappropriate application of this product shall not be the responsibility of Manufacturer. Manufacturer’s liability is limited to Manufacturer’s product(s); damage to other equipment connected to Manufacturer’s product(s) is the customer’s responsibility.
This warranty is made in lieu of any other warranty, express or implied. Manufacturer disclaims any implied warranties of merchantability or fitness for a particular purpose. Manufacturer’s responsibility to repair or replace a defective product is the sole and exclusive remedy provided to the customer for breech of this warranty. Manufacturer is not liable for any indirect, special, incidental, or consequential damages irrespective of whether Manufacturer has advance notice of the possibility of such damages. No Manufacturer dealer, agent or employee is authorized to make any modification, extension or addition to this warranty.

Contact ATTO Technology, Inc.

Customer service, sales and technical support are available by phone Monday through Friday, 8 a.m. to 5 p.m EST., or by fax and web site 24-hours a day.
ATTO Technology, Inc. 155 CrossPoint Parkway Amherst, New York 14068 (716) 691-1999 • voice (716) 691-9353 • fax
www.attotech.com
ATTO Technology can also be reached via e-mail at the following addresses:
Sales Support: sls@attotech.com Technical Support: techsupp@attotech.com
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