ATTO Technology FastFrame NS12, FastFrame NS14, FastFrame NS11, FastFrame NT12, FastFrame NT11 Installation And Operation Manual

ATTO FastFrame Network Interface Adapter

Installation and Operation Manual

FastFrame NS14

10GbE Quad Port PCIe 2.0 Network Interface Adapter

FastFrame NS12

10GbE Dual Port PCIe 2.0 Network Interface Adapter

FastFrame NS11

10GbE Single Port PCIe 2.0 Network Interface Adapter

FastFrame NT12

10GBASE-T Dual Port PCIe 2.0 Network Interface Adapter

FastFrame NT11

10GBASE-T Single Port PCIe 2.0 Network Interface Adapter

ATTO Technology, Inc.

155 CrossPoint Parkway
Amherst, New York 14068 USA

www.attotech.com

Tel [phone]
Fax [phone]

Sales support: [e-mail]
Technical support: Monday -- Friday, 8am-6pm EST

[e-mail]
[phone] ext. 242

© 2012 ATTO Technology, Inc. All rights reserved. All brand or product names are trademarks of their respective
holders. No part of this manual may be reproduced in any form or by any means without the express written
permission of ATTO Technology, Inc.

10/2012

.......................................... ...... ......... ....... .............. ................. ........ ,,,,,,,,,,,, ,, ,,,,,,,,,,,,,,,,,,,,,

PRMA-0437-000MD

Contents

1 ATTO FastFrame NIC Features & Overview ....................................................1

Getting started
FastFrame NS14 Adapter
FastFrame NS12 Adapter
FastFrame NS11 Adapter
FastFrame NT12 Adapter
FastFrame NT11 Adapter

2 Hardware Installation .........................................................................................8

3 Install Drivers .....................................................................................................14

4 Updating Drivers ................................................................................................16

5 Troubleshooting .................................................................................................17

General suggestions
Windows Server 2012, 2008, 2003; Windows 8, 7, Vista
Linux
Mac OS X

Appendix A Glossary ............................................................................................i

Appendix B Accessories ......................................................................................iii

Appendix C ATTO Adapter Selection Guides ....................................................iv

Appendix D Standards, Compliances .................................................................viii

FCC standards: radio and television interference
Compliances

Appendix E Safety, Warranty ...............................................................................xi

Safety
ATTO Technology, Inc. limited warranty

1 ATTO FastFrame NIC Features & Overview

Note

FastFrame 10Gb Ethernet NICs provide flexible and scalable unified LAN and SAN storage connectivity.

Built on industry-leading Intel® silicon for universal
usability, ATTO FastFrame NICs lead in high
performance I/O connectivity for Mac OS X
environments while offering broad support for
Windows and Linux server and workstation operating
systems. They provide reliable, inexpensive, fast
network access to block storage via iSCSI, with
lossless Ethernet (CEE) and Data Center Bridging
(DCB) for improved iSCSI quality of service. ATTO
FastFrame NICs comprise a full range of products for
flexible design—single, dual, and quad-port
configurations, as well as support for Direct Attach
Copper.

New to the FastFrame family, ATTO FastFrame
10GBASE-T NICs operate with existing structured
shielded or unshielded twisted pair copper cabling
familiar to network professionals.

Getting started

In general, to install the ATTO Network Interface
Adapter, you must:

1 Ensure you have the equipment and software

you need for the installation:

• FastFrame NIC

• ATTO FastFrame NIC drivers

• OS X driver can be found on the
FastFrame NIC Installation CD

• Windows and Linux drivers must be
downloaded. Refer to Install Drivers
page 14.

• A computer with an available expansion slot

on

Strong reseller & OEM programs plus exceptional
support provided by ATTO make the FastFrame line of
NICs the choice for system builders seeking a lasting
footprint in storage-intensive and data center markets.

• Extensively tested and optimized by ATTO for
high-performance in Media & Entertainment
applications, as well as applications with similar
profiles such as medical imaging, and oil & gas

• 10GbE cards, ports & cabling are backwards
compatible to Gig-E for staged upgrades or
future-proofing— and you can run 10GBASE-T
NICs with Cat6a cabling that’s already in place

• 30% lower power rating means lower energy
costs, lower data center maintenance fees, and
less heat to dissipate

2 Install the FastFrame Adapter. Refer to

Hardware Installation

3 Install drivers for your operating system. Refer

to Install Drivers

4 Attach your NIC to a switch or server using an

ATTO recommended cable:

Optical (NS14, NS12, NS11)

• CBL-LCLC-R03 (3 Meter)

• CBL-LCLC-R10 (10 Meter)

10GBASE-T (NT12, NT11)

• CAT6a

on page 8.

on page 14.

Install your FastFrame NIC into a PCIe 2.0
x8 expansion slot for best performance

• Storage, cables and connectors

http://www.attotech.com/products/cable-finder/

1

FastFrame NS14 Adapter

FastFrame's comprehensive, easy-to-understand
portfolio includes single-, dual-, and quad-port
adapters with included high-quality SFP+ connectors ­a hidden cost with some competitor cards - and
support for direct attach copper cables. Quad-port
adapters conserve PCI slots for more flexible system
design. FastFrame™ draws up to 60% less power
than competing solutions. A lower power rating means
lower energy costs, lower data center maintenance
fees, and fewer worries about heat dissipation. In
addition to wide support for Windows and Linux server
and desktop operating systems, ATTO leads in high
performance I/O connectivity for Mac OS X
environments.

Host bus specifications

• x8 mechanical and x8 electrical PCI Express
interconnect

• Conforms to PCI Express Base Spec 2.0

• Conforms to PCI Express CEM Spec 2.0

• PCI Hot Plug spec 1.0

Environmental & physical specifications

• Length: 6.52 inches

• Height: 4.375 inches

• Operating temperature: 0-55 ºC (32-131 ºF)

• Storage temperature: -40 to 70 ºC (-40 to 158 ºF)

• Relative humidity: 10 to 90% non-condensing

• 15.7 W (typical)

• 100 lf/m (minimum) airflow recommended

• RoHS compliant

External connectivity

• Easy to install full height connection bracket

• External LEDs for on-line and speed status for
each port

• Four pluggable optical LC SFP+ modules
included

Technical specifications

• Simultaneously supports multiple networking
and storage protocols: TCP/IP, iSCSI

• 400,000 IOPs per port delivers high-throughput
for critical applications

• Supports Data Center Bridging; Priority-based
Flow Control (PFC), Enhanced Transmission
Selection (ETS) and DCB Exchange (DCBX)
protocol

• Up to 10Gb/s throughput per port

• High-performance x8 PCIe 2.0 bus

Ethernet features

• Data rate per port: 10Gb/s

• Jumbo frame support up to 9,000 bytes

• Tx/Rx IP, TCP & UDP checksum offloading
(IPv4, IPv6) capabilities, Transmission control
protocol (TCP), User datagram protocol (UDP),
Internet protocol (IP)

• Large send offloads (LSO)

Software specifications

• Windows 8®, 7®, Vista®

• Windows Server® 2012, 2008, 2008 R2, 2003

• Mac OS® X (10.6 and up)

• Red Hat Enterprise Linux®

• Red Hat Enterprise Linux®

• SUSE Linux Enterprise® Server 10 & 11

• openSUSE

• Fedora

TM

TM

13 & 14

11.2 & 11.3

5.x

6.x

2 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

FastFrame NS12 Adapter

FastFrame's comprehensive, easy-to-understand
portfolio includes single-, dual-, and quad-port
adapters with included high-quality SFP+ connectors ­a hidden cost with some competitor cards - and
support for direct attach copper cables. FastFrame™
draws up to 60% less power than competing solutions.
A lower power rating means lower energy costs, lower
data center maintenance fees, and fewer worries
about heat dissipation. In addition to wide support for
Windows and Linux server and desktop operating
systems, ATTO leads in high performance I/O
connectivity for Mac OS X environments.

Technical specifications

• Simultaneously supports multiple networking
and storage protocols: TCP/IP, iSCSI

• 400,000 IOPs per port delivers high-throughput
for critical applications

• Supports Data Center Bridging; Priority-based
Flow Control (PFC), Enhanced Transmission
Selection (ETS) and DCB Exchange (DCBX)
protocol

• Up to 10Gb/s throughput per port

• High-performance x8 PCIe 2.0 bus

Ethernet features

• Data rate per port: 10Gb/s

• Jumbo frame support up to 9,000 bytes

• Tx/Rx IP, TCP & UDP checksum offloading
(IPv4, IPv6) capabilities, Transmission control
protocol (TCP), User datagram protocol (UDP),
Internet protocol (IP)

• Large send offloads (LSO)

Host bus specifications

• x8 mechanical and x8 electrical PCI Express
interconnect

• Conforms to PCI Express Base Spec 2.0

• Conforms to PCI Express CEM Spec 2.0

• PCI Hot Plug spec 1.0

Environmental & physical specifications

• Length: 5.6 inches

• Height: 2.71 inches

• Operating temperature: 0-55 ºC (32-131 ºF)

• Storage temperature: -40 to 70 ºC (-40 to 158 ºF)

• Relative humidity: 10 to 90% non-condensing

• 5.9 W (typical)

• 100 lf/m (minimum) airflow recommended

• RoHS compliant

External connectivity

• Easy to install full height connection bracket;
low-profile bracket included in finished goods
packaging

• External LEDs for on-line and speed status for
each port

• Two pluggable optical LC SFP+ modules
included

Software specifications

• Windows 8®, 7®, Vista®

• Windows Server® 2012, 2008, 2008 R2, 2003

• Mac OS® X (10.6 and up)

• Red Hat Enterprise Linux®

• Red Hat Enterprise Linux®

• SUSE Linux Enterprise® Server 10 & 11

• openSUSE

• Fedora

TM

TM

13 & 14

11.2 & 11.3

5.x

6.x

3

FastFrame NS11 Adapter

FastFrame's comprehensive, easy-to-understand
portfolio includes single-, dual-, and quad-port
adapters with included high-quality SFP+ connectors ­a hidden cost with some competitor cards - and
support for direct attach copper cables. FastFrame™
draws up to 60% less power than competing solutions.
A lower power rating means lower energy costs, lower
data center maintenance fees, and fewer worries
about heat dissipation. In addition to wide support for
Windows and Linux server and desktop operating
systems, ATTO leads in high performance I/O
connectivity for Mac OS X environments.

Technical specifications

• Simultaneously supports multiple networking
and storage protocols: FCoE, TCP/IP, iSCSI

• 400,000 IOPs per port delivers high-throughput
for critical applications

• Supports Data Center Bridging; Priority-based
Flow Control (PFC), Enhanced Transmission
Selection (ETS) and DCB Exchange (DCBX)
protocol

• Up to 10Gb/s throughput per port

• High-performance x8 PCIe 2.0 bus

Host bus specifications

• x8 mechanical and x8 electrical PCI Express
interconnect

• Conforms to PCI Express Base Spec 2.0

• Conforms to PCI Express CEM Spec 2.0

• PCI Hot Plug spec 1.0

Environmental & physical specifications

• Length: 5.6 inches

• Height: 2.71 inches

• Operating temperature: 0-55 ºC (32-131 ºF)

• Storage temperature: -40 to 70 ºC (-40 to 158 ºF)

• Relative humidity: 10 to 90% non-condensing

• 4.7 W (typical)

• 100 lf/m (minimum) airflow recommended

• RoHS compliant

External connectivity

• Easy to install full height connection bracket;
low-profile bracket included in finished goods
packaging

• External LEDs for on-line and speed status for
each port

• Pluggable optical LC SFP+ module included

Software specifications

• Windows 8®, 7®, Vista®

• Windows Server® 2012, 2008, 2008 R2, 2003

• Mac OS® X (10.6 and up)

• Red Hat Enterprise Linux®

• Red Hat Enterprise Linux®

• SUSE Linux Enterprise® Server 10 & 11

• openSUSE

• Fedora

TM

TM

13 & 14

11.2 & 11.3

5.x

6.x

Ethernet features

• Data rate per port: 10Gb/s

• Jumbo frame support up to 9,000 bytes

• Tx/Rx IP, TCP & UDP checksum offloading
(IPv4, IPv6) capabilities, Transmission control
protocol (TCP), User datagram protocol (UDP),
Internet protocol (IP)

• Large send offloads (LSO)

4 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

FastFrame NT12 Adapter

Built on industry-leading Intel® silicon for universal
usability, ATTO FastFrame NICs lead in high
performance I/O connectivity for Mac OS X
environments while offering broad support for
Windows and Linux server and workstation operating
systems. They provide reliable, inexpensive, fast
network access to block storage via iSCSI, with
lossless Ethernet (CEE) and Data Center Bridging
(DCB) for improved iSCSI quality of service. New to
the FastFrame family, ATTO FastFrame 10GBASE-T
NICs operate with existing structured shielded or
unshielded twisted pair copper cabling familiar to
network professionals. 10GbE cards, ports & cabling
are backwards compatible to Gig-E for staged
upgrades or future-proofing— and you can run
10GBASE-T NICs with Cat6a cabling that’s already in
place.

• Tx/Rx IP, TCP & UDP checksum offloading
(IPv4, IPv6) capabilities, Transmission control
protocol (TCP), User datagram protocol (UDP),
Internet protocol (IP)

• Large send offloads (LSO)

Host bus specifications

• x8 mechanical and x8 electrical PCI Express 2.0
interconnect

• Backward compatible with PCI Express 1.1

• Supports PCI Express Base Spec 2.0

• Supports PCI Express CEM Spec 2.0

Environmental & physical specifications

• Length: 5.6 inches

• Height: 2.71 inches

• Operating temperature: 0-55 ºC (32-131 ºF)

• Storage temperature: -40 to 70 ºC (-40 to 158 ºF)

• Relative humidity: 10 to 90% non-condensing

• 13.6W (typical), 16.0W (max)

• 200 lf/m (minimum) airflow recommended

• RoHS compliant

Technical specifications

• Intel X540 10GBASE-T Ethernet Controller

• Simultaneously supports multiple networking
and storage protocols: TCP/IP, iSCSI

• 400,000 IOPs per port delivers high-throughput
for critical applications

• Supports Data Center Bridging; Priority-based
Flow Control (PFC), Enhanced Transmission
Selection (ETS) and DCB Exchange (DCBX)
protocol

• Up to 10Gb/s throughput per port

• High-performance x8 PCIe 2.0 bus

Ethernet features

• Data rate per port: 10Gb/s, 1Gb/s, 100Mb/s

• Jumbo frame support up to 9,000 bytes

External connectivity

• Easy to install full height connection bracket;
low-profile bracket included in finished goods
packaging

• External LEDs for link speed and activity for
each port

• Compatible with CAT-7, CAT-6a, and CAT-6
Ethernet cables for 10GBASE-T connections
and CAT-5e for 1000BASE-T and 100BASE-TX
connections

Software specifications

• Windows 8®, 7®, Vista®

• Windows Server® 2012, 2008, 2008 R2, 2003

• Mac OS® X (10.6 and up)

• Red Hat Enterprise Linux®

• Red Hat Enterprise Linux®

• SUSE Linux Enterprise® Server 10 & 11

• SUSE Linux Enterprise® Server 11 SP1

• Fedora

• CentOS 5 & 6

TM

13 & 14

5.x

6.x

5

FastFrame NT11 Adapter

Built on industry-leading Intel® silicon for universal
usability, ATTO FastFrame NICs lead in high
performance I/O connectivity for Mac OS X
environments while offering broad support for
Windows and Linux server and workstation operating
systems. They provide reliable, inexpensive, fast
network access to block storage via iSCSI, with
lossless Ethernet (CEE) and Data Center Bridging
(DCB) for improved iSCSI quality of service. New to
the FastFrame family, ATTO FastFrame 10GBASE-T
NICs operate with existing structured shielded or
unshielded twisted pair copper cabling familiar to
network professionals. 10GbE cards, ports & cabling
are backwards compatible to Gig-E for staged
upgrades or future-proofing— and you can run
10GBASE-T NICs with Cat6a cabling that’s already in
place.

• Tx/Rx IP, TCP & UDP checksum offloading
(IPv4, IPv6) capabilities, Transmission control
protocol (TCP), User datagram protocol (UDP),
Internet protocol (IP)

• Large send offloads (LSO)

Host bus specifications

• x8 mechanical and x8 electrical PCI Express 2.0
interconnect

• Backward compatible with PCI Express 1.1

• Supports PCI Express Base Spec 2.0

• Supports PCI Express CEM Spec 2.0

Environmental & physical specifications

• Length: 5.6 inches

• Height: 2.71 inches

• Operating temperature: 0-55 ºC (32-131 ºF)

• Storage temperature: -40 to 70 ºC (-40 to 158 ºF)

• Relative humidity: 10 to 90% non-condensing

• 13.6W (typical), 16.0W (max)

• 200 lf/m (minimum) airflow recommended

• RoHS compliant

Technical specifications

• Intel X540 10GBASE-T Ethernet Controller

• Simultaneously supports multiple networking
and storage protocols: TCP/IP, iSCSI

• 400,000 IOPs per port delivers high-throughput
for critical applications

• Supports Data Center Bridging; Priority-based
Flow Control (PFC), Enhanced Transmission
Selection (ETS) and DCB Exchange (DCBX)
protocol

• Up to 10Gb/s throughput per port

• High-performance x8 PCIe 2.0 bus

Ethernet features

• Data rate per port: 10Gb/s, 1Gb/s, 100Mb/s

• Jumbo frame support up to 9,000 bytes

External connectivity

• Easy to install full height connection bracket;
low-profile bracket included in finished goods
packaging

• External LEDs for link speed and activity for
each port

• Compatible with CAT-7, CAT-6a, and CAT-6
Ethernet cables for 10GBASE-T connections
and CAT-5e for 1000BASE-T and 100BASE-TX
connections

Software specifications

• Windows 8®, 7®, Vista®

• Windows Server® 2012, 2008, 2008 R2, 2003

• Mac OS® X (10.6 and up)

• Red Hat Enterprise Linux®

• Red Hat Enterprise Linux®

• SUSE Linux Enterprise® Server 10 & 11

• SUSE Linux Enterprise® Server 11 SP1

• Fedora

• CentOS 5 & 6

TM

13 & 14

5.x

6.x

6 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Selection guide: FastFrame adapters

Product Features FFRM-NS14 FFRM-NS12 FFRM-NS11 FFRM-NT12 FFRM-NT11

Ports 42121

Maximum Transfer Rate (Full Duplex) 8GB/s 5GB/s 2.5GB/s 5GB/s 2.5GB/s

Maximum Transfer Rate (Half Duplex) 4GB/s 2.5GB/s 1.25GB/s 2.5GB/s 1.25GB/s

Bus type PCIe 2.0 PCIe 2.0 PCIe 2.0 PCIe 2.0 PCIe 2.0

Bus characteristics 8 lane 8 lane 8 lane 8 lane 8 lane

Optical/Copper interface SFP+LC SFP+LC SFP+ LC RJ45 RJ45

Maximum cable length

Low profile form factor

Advanced Data Streaming (ADS™) Technology

Windows support

Mac OS driver support

Linux driver support

Cable length varies by interface and cable type.

Interface Cable type Max Distance

10GBASE-SR 62.5/125 µm multi-mode fiber (OM1) 26m
10GBASE-SR 50/125 µm MMF (OM2) 82m
10GBASE-SR Laser optimized 50/125 µm MMF (OM3) 300m

10GBASE-T CAT-7 100m
10GBASE-T CAT-6a 100m
10GBASE-T CAT-6 55m
1000BASE-T CAT-5e 100m
100BASE-TX CAT-5e 100m

See Chart

Below






See Chart

Below

See Chart

Below

See Chart

Below

See Chart

Below



7

2 Hardware Installation

CAUTIONCAUTION

Note

CAUTIONCAUTION

Note

Install the ATTO FastFrame Adapter and attach your devices to it using the instructions below.

The assignment will be as follows:

Back up your system data before
changing or installing any hardware.

System requirements

The FastFrame NIC package contains the
following:

• FastFrame Network Interface Adapter

• ATTO Utilities CD

• Warranty and registration card

• SFP+ Modules (NS adapters only)

If any of these items are missing, contact your ATTO
authorized sales representative.

To install and use the FastFrame NIC you will
need:

1 A computer with an available PCI Express

expansion slot

Install your FastFrame NIC into a PCIe 2.0
x8 expansion slot for best performance

2 The complete FastFrame NIC package

MAC address

FastFrame NICs are configured with a unique MAC
address designated by the Institute of Electrical
and Electronic Engineers. This address, stored in
flash memory, allows the system to recognize the
FastFrame NIC as a unique part of your
configuration. The address is clearly marked on the
back of the adapter.

The MAC address assigned to an adapter is assigned
to the 1st port of the adapter. If the adapter has more
than one port then MAC address is incremented by
and assigned to the 2nd port, incremented by 2 and
assigned to the 3rd port and incremented by 3 and
assigned to the 4th port.

MAC address 1st port of NS11, NS12 & NS14
MAC address + 1 2nd port of NS12 & NS14
MAC address + 2 3rd port of NS14
MAC address + 3 4th port of NS14

Installation

FastFrame NICs contain components that
are sensitive to electrostatic discharge
(ESD). ESD can cause damage to the
FastFrame host adapter. Please follow
standard methods to avoid ESD.

For bracket installation, please see the bracket
installation guide included in your NIC product
package.

1 Install the latest drivers. Refer to Chapter 3 on

page 14.

2 Power down the computer and unplug the

computer from all power sources.
3 Open the case.
4 Remove the cover bracket from the PCI

Express slot (v1.0a or later).
5 Install the FastFrame NIC host adapter in any

open PCI Express expansion slot. If you have

questions about how to install an expansion

card in your system, consult your computer's

documentation.

The FastFrame adapters fit into x8 or x16
mechanical PCI Express slots.

6 Repeat step 4 through 5 for each adapter you

want to install.
7 Close the case on the computer and power it

up.

8 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Bracket details

Exhibit 2-1 FFRM-NS14 Bracket

Exhibit 2-3 FFRM-NS11

Full & Low Profile Bracket

Exhibit 2-2 FFRM-NS12 Full & Low Profile Bracket

9

Exhibit 2-4 FFRM-NT12 Full & Low Profile Bracket Exhibit 2-5 FFRM-NT11 Full & Low Profile Bracket

10 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Adapter board details

Exhibit 2-6 FFRM-NS14 board

Exhibit 2-7 FFRM-NS12

board

11

Exhibit 2-8 FFRM-NS11 board

Exhibit 2-9 FFRM-NT12 board

12 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Exhibit 2-10 FFRM-NT11 board

13

3 Install Drivers

Note

Note

Note

Before installing your FastFrame adapter, you must configure your system to recognize it by installing drivers for
your operating system.

1 Download the latest install package from the

Intel support website at

If you already have one or more FastFrame
adapters installed and you are installing
additional adapter(s), you do not need to
perform any of these procedures unless you
are updating a previously installed driver.

The FastFrame NIC Installation CD, referred to in
these instructions, is the Installation CD that shipped
with your adapter.
OS X and the manuals for the FastFrame products.
It is recommended that the ATTO download page is
checked to get the latest OS X driver. You must
follow the directions below to get the installation
package for the OS X operating system.

This CD does not include drivers for Windows or
Linux operating systems. You must follow the
directions below to get the driver installation
packages for Windows and Linux operating
systems.

This CD contains the drivers for

http://www.intel.com/p/en_US/support

transfer it to the system.
2 Select the Intel X540-T2 Ethernet Controller or

the Intel 82599 10 Gigabit Ehternet Controller.

The download files are the same and they are

appropriate for the FastFrame NIC controllers.
3 Select the version of Windows on which the

driver will run. Then select either the

ProWin32.exe or the ProWinx64.exe file based

upon the Windows installation of 32-bit or 64-

bit.
4 Download the file.
5 Start the installation by double clicking the

downloaded follow.
6 Follow the instructions to install the NIC driver.

and

Linux

Intel Website (NS14, NS12, NS11, NT12, NT11)

Windows

Intel Website (NS14, NS12, NS11, NT12, NT11)

Windows 8, 7, Vista, Server 2012 and
2008 may utilize a new User Account
Control Feature. Because of this there
may be additional confirmations that will
need to be performed to properly install
the driver. These confirmations normally
consist of a dialog where the user has to
give Windows permission to perform an
action. If you do not have the correct
privileges during this, you will be prompted
for an actual user name and password.
You may need to contact your system
administrator if you do not have this
information.

These steps assume a basic knowledge of
Linux terminal commands. You must also
have the correct kernel header files for the
appropriate kernel already installed.

1 Download the latest install package from the

Intel support website at

http://www.intel.com/p/en_US/support

transfer it to the system.
2 Select the Intel X540-T2 Ethernet Controller or

the Intel 82599 10 Gigabit Ehternet Controller.

The download files are the same and they are

appropriate for the FastFrame NIC controllers.
3 Select the latest driver for Network Connections

under Linux.
4 Download the file.
5 There is a Read Me (txt) file that provides

instructions on building the Linux driver. Follow

those directions to install the NIC driver under

Linux.

and

14 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Mac OS X

ATTO Website (NS14, NS12, NS11, NT12, NT11)

1Go to http://www.attotech.com/downloads.html
2 Log in. First-time visitors will be required to

complete registration.

3 Under ‘Select Product’ choose Ethernet

Adapters.
4Select 10GbE Network Interface Cards.
5 Download the latest Mac driver.
6 Open the driver from the location in which it was

saved.
7 Follow the on-screen instructions.

Installation CD (NS14, NS12, NS11, NT12, NT11)

1 Power on your system and log in as the

administrator or a user with proper

administrative privileges.
2 Insert the Installation CD.
3 After the CD mounts, open the FastFrame

volume on the desktop.
4 Open the Drivers folder.
5 Open the folder corresponding to the OS X

version in use.
6 Launch the installer package.
7 Follow the on-screen instructions.

15

4 Updating Drivers

Your FastFrame NIC should ship with the latest flash and drivers, but these may need to be updated as new
versions become available. Visit the ATTO website, www.attotech.com, to download the latest drivers and flash
bundle.

Updating Windows drivers

1 Download the latest install package from the

Intel support website at

http://www.intel.com/p/en_US/support

transfer it to the system.

2 Select the Intel X540-T2 Ethernet Controller or

the Intel 82599 10 Gigabit Ehternet Controller.
The download files are the same and they are
appropriate for the FastFrame NIC controllers.

3 Select the version of Windows on which the

driver will run. Then select either the
ProWin32.exe or the ProWinx64.exe file based
upon the Windows installation of 32-bit or 64-

bit.
4 Download the file.
5 Start the installation by double clicking the

downloaded follow.
6 Follow the instructions to install the NIC driver.

and

Updating Linux drivers

1 Download the latest install package from the

Intel support website at

http://www.intel.com/p/en_US/support

transfer it to the system.
2 Select the Intel X540-T2 Ethernet Controller or

the Intel 82599 10 Gigabit Ehternet Controller.

The download files are the same and they are

appropriate for the FastFrame NIC controllers.
3 Select the latest driver for Network Connections

under Linux.
4 Download the file.
5 There is a Read Me (txt) file that provides

instructions on building the Linux driver. Follow

those directions to install the NIC driver under

Linux.

and

Updating OS X drivers

1Go to http://www.attotech.com/downloads.html
2 Log in. First-time visitors will be required to

complete registration.

3 Under ‘Select Product’ choose Ethernet

Adapters.
4Select 10GbE Network Interface Cards
5 Download the latest Mac driver.
6 Open the driver from the location in which it was

saved.
7 Follow the on-screen instructions.

16 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

5 Troubleshooting

Note

This chapter contains solutions for the most common problems you might encounter. If you need additional
assistance, please refer to the ATTO Technology website,
Technology representative.

General suggestions

www.attotech.com

, or contact an authorized ATTO

• Check each cable connection on every device.

• Verify all cables are in proper working condition.
Loose or broken cables are often the cause of
errors or problems.

• Check that connected devices are plugged into
an AC outlet and are turned on before you add
power to your computer.

Windows Server 2012, 2008, 2003; Windows 8, 7, Vista

• If working properly the NIC should appear in the
Device Manager.

• If the FastFrame NIC does not appear under the
Network Adapters:

a. Remove power from the PC.
b. Open the case.
c. Check that the FastFrame NIC adapter is

properly seated in the PCI slot.

d. Replace the case and apply power.

• If the adapter has been identified but there is an
exclamation point (!) on the listing:

a. Right click on the listing and select

Uninstall.

b. Reload the driver (see Updating Windows

drivers on page 16.

c. Reboot the system and repeat the

installation process.

If problems persist, contact your authorized ATTO
Technology representative.

Linux

1 Verify the FastFrame driver is loaded with the

lsmod command. If lsmod does not show the
driver, refer to the installation instructions to
install and load the driver in Updating Windows

drivers on page 16.

2 Check the system log with the command

dmesg. The FastFrame driver creates status
messages during initialization. Make sure that
all installed cards are properly detected and
initialized.

3 Examine the contents of the file(s): /proc/scsi/

fastframe/x, where x is the adapter's host
number. This file contains details such as link
status, connection speed and discovered
devices.

Advanced users only. Modify the

makefile

Upon loading, the
displays detailed debugging information
which may help troubleshoot the problem.

to enable debugging information.

FastFrame driver

driver

17

Mac OS X

Note

Note

Note

The ATTO FastFrame supports Mac OS X
versions 10.6.x and later.

1 Open the ATTO ConfigTool from the ATTO

Utilities CD or download it from the ATTO
website. Refer to the ATTO Utilities Installation
and Operations Manual for additional
information.

2 If the adapter does not appear in the System

Profiler, make sure the card is seated properly
in the PCIe slot.

a. Shut down and remove power from the

Mac.
b. Remove the side of the case.
c. Check the PCIe slot
d. Replace the side of the case.
e. Apply power

If the Fastframe adapter is properly seated
and devices are still not accessible check the
cable to verify the link light is illuminated. If
not contact an authorized ATTO
representative.

3 Verify the driver is loaded.

a. Click on the adapter name in the Device

Listing to view the Basic Info screen.

b. If the Driver Information section indicates

Unknown: driver not loaded, reinstall the
driver. Refer to Updating Hardware Flash
Drivers on page 25.

c. If reinstalling the driver does not fix the

problem, contact an authorized ATTO
representative.

4 Reset the NVRAM for all channels to defaults

and reboot. If the problem persists, contact an
authorized ATTO representative.

When calling ATTO Technical Support
please have a printout of the IOreg listing,
Apple System Profiler, Serial number of the
adapter, and what driver and firmware that is
currently loaded in your Apple computer.

18 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Appendix A Glossary

Some terms used in the Network Interface industry are defined below. More information is available through the
ATTO Technology website (

(

www.snia.org

Term Definition

ANSI American National Standards Institute
BER Bit Error Rate: a measure of transmission accuracy; the ratio of bits received in error to bits sent
bit smallest unit of data a computer can process: a single binary digit with a value of either 0 or 1
bus a collection of unbroken signal lines used to transmit information from one part of a computer

byte an ordered set of 8 bits
channel a point-to-point link which transports data from one point to another
CPU Central Processing Unit: the portion of the computer that actually performs computations
CRC Cyclic Redundancy Check: an error-correcting code which calculates a numeric value for received

device driver a program that allows a microprocessor to direct the operation of a peripheral device
DMA Direct Memory Access: a way to move data from a storage device directly to RAM without using

DMA bus master allows a peripheral to control the flow of data to and from system memory by block as opposed to

full-duplex a communication protocol which allows transmission in both directions at the same time
half duplex a communication protocol which allows transmission in both directions, but only one direction at a

host a processor, usually a CPU and memory, which communicates with devices over an interface
initiator device a component which originates a command
LED Light-emitting diode: a type of diode that emits light when current passes through it; visible LEDs

LUN Logical Unit Number: an identifier for a logical unit (0-7)
MAC Media Access Controller
MAC Address A unique address assigned to an ethernet device
multi-mode fiber an optical fiber which can carry several beams of light at once
N_port a port attached to a node used with point to point or fabric configurations
originator an initiating device; a component which originates a command
parity checking a method which verifies the accuracy of data transmitted over the SCSI bus by adding one bit in

PCI Peripheral Component Interconnect. Allows peripherals to be connected directly to computer

point-to-point a topology where two ports communicate
port an access point in a device: see N_port, NL_port, etc.
port address also port number; the address, assigned by the PCI bus, through which commands are sent to a

port number see port address
receiver the ultimate destination of data transmission; a terminal device

).

system to another; taps on the lines connect devices to the bus

and transmitted data; if no error has occurred during transmission, the CRC for both received and
transmitted data should be the same

the CPU’s resources

allowing the processor to control the data by bytes (PIO or programmed I/O)

time

are used as indicator lights on all sorts of electronic devices

the transfer to make the sum of all the bits either odd or even (for odd or even parity); an error
message occurs if the sum is not correct

memory, bypassing the slower ISA and EISA busses

host adapter board

www.attotech.com

) and the Storage Area Networking Industry Association

i

Term Definition

scatter/gather a device driver feature which allows the host adapter to modify a transfer data pointer so that a

single host adapter can access many segments of memory, minimizing interrupts and transfer
overhead

single-mode fiber an optical fiber with a small core which supports one wavelength (ray of light); the core radius is

nearly equal to the wavelength of the source
SNMP Simple Network Management Protocol: a standard for monitoring network-attached devices
topology logical layout of the parts of a computer system or network and their interconnections
transceiver a transmitter/receiver module
transfer rate the rate at which bytes or bits are transferred, as in megabytes or gigabits per second

ii ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Appendix B Accessories

The following accessories are available through ATTO Technology and authorized resellers. Contact an ATTO
Technology authorized sales representative to order.

Optical Cables

CBL-FCFI-05x5 m. cable – Duplex 50 Micron Multi-mode FC/Optical
CBL-LCSC-0033 m. 50/125 optical cable (LC to SC)
CBL-LCSC-01010 m. 50/125 optical cable (LC to SC)

A variety of Fibre Channel, SAS and SCSI products are also available from ATTO Technology. Please contact
your ATTO sales representative for product descriptions and part number information.

Fibre Channel solutions

ATTO Celerity

TM

Family of Fibre Channel Host Adapters

SCSI solutions

ATTO ExpressPCI Family of SCSI Host Adapters (see Appendix C)

SAS/SATA Solutions

ATTO ExpressSAS family of SAS Host and RAID Adapters (see Appendix C)

Software

ATTO ConfigTool – Configuration and management software
ATTO Express Power Center – Windows & Mac OS X RAID 0 and benchmark software

iii

Appendix C ATTO Adapter Selection Guides

Contact your ATTO representative or visit the ATTO website for details on all ATTO products.

ExpressPCI SCSI host adapters

Ultra 320 SCSI

Product Features

Max. transfer rate (MB/sec.) 640MB/s 640MB/s 640MB/s
Low Voltage Differential

Single-ended SCSI

Number of SCSI Channels (internal/external) 2/2 0/2 2/2
Number of SCSI IDs supported 30 30 30
Low profile

Large file transfers

Cable distances (m) 12.5 12.5 12.5
32-bit PCI compatible

64-bit PCI compatible

33 MHZ PCI

133 MHZ PCI-X

66 MHz PCI

x4 PCI Express

Windows 2000/XP, Server 2003/2008/Vista support

Linux support

Mac OS X support

Novell Netware support

RoHS compliant

UL5D UL5D LP UL4D

• • •

• • •

•

• • •

•

•

•

•

•

• •

• • •

• • •

• • •

• • •

• • •

iv ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

ExpressSAS 6 Gb Host Adapters

Product Features H6F0 GT H6F0 H60F H680 H608 H644

Max Data Rate 6Gb/s 6Gb/s 6Gb/s 6Gb/s 6Gb/s 6Gb/s
x8 PCI Express • • • • • •
Number of ports 16 16 16 8 8 8
Port configuration

external/internal
Connector type 4 mini

16/0 16/0 0/16 8/0 0/8 4/4

SAS (x4)

SFF-8644

external

4 mini

SAS (x4)

SFF-8088

external

4 mini

SAS (x4)

SFF-8087

internal

2 mini

SAS (x4)

SFF-8088

external

2 mini

SAS (x4)

SFF-8087

internal

1 mini

SAS (x4)

SFF-8088

external

1 mini

SAS (x4)

SFF-8087

internal

Number of devices
supported

1.5 Gb SATA support • • • • • •
3 Gb SATA II support • • • • • •
3 Gb SAS support • • • • • •
6 Gb SATA II support • • • • • •
6 Gb SAS support • • • • • •
Software RAID 0 0 0 0 0 0
Cable distances up to 8m SAS,

Advanced Data
Streaming™

32-bit support • • • • • •
64-bit support • • • • • •
Windows • • • • • •
Linux • • • • • •
Mac OS X • • • • • •
VMware • • • • • •
Low profile • • • 1/2 height 1/2 height 1/2 height

2048

end-point

devices

1m SATA

• • • • • •

512

end-point

devices

up to 8m SAS,

1m SATA

512

end-point

devices

up to 8m SAS,

1m SATA

256

end-point

devices

up to 8m SAS,

1m SATA

256

end-point

devices

up to 8m SAS,

1m SATA

256

end-point

devices

up to 8m SAS,

1m SATA

v

ExpressSAS 6 Gb RAID Adapters

Product Features R60F R680 R608 R644

Max Data Rate 6Gb/s 6Gb/s 6Gb/s 6Gb/s
x8 PCI Express • • • •
Number of ports 16 8 8 8
Port configuration external/internal 0/16 8/0 0/8 4/4
Connector type 4 mini SAS (x4)

SFF-8087

internal

2 mini SAS (x4)

SFF-8088

external

2 mini SAS (x4)

SFF-8087

internal

1 mini SAS (x4)

SFF-8088

external

1 mini SAS (x4)

SFF-8087

internal

Number of devices supported 128 SAS/SATA

targets

1.5 Gb SATA support • • • •
3 Gb SATA II support • • • •
3 Gb SAS support • • • •
6 Gb SATA II support • • • •
6 Gb SAS support • • • •
Software RAID 0, 40, 50, 60 0, 40, 50, 60 0, 40, 50, 60 0, 40, 50, 60
Integrated RAID 0, 1, 4, 5, 6

JBOD, DVRAID
RAID Management Utility • • • •
Global Hot Spares • • • •
Event notification E-mail, pop-up,

log file
SNMP • • • •
Memory (ECC) 512 MB 512 MB 512 MB 512 MB
Cable distances up to 10m SAS,

1m SATA
Advanced Data Streaming™ • • • •
32-bit support • • • •
64-bit support • • • •
Windows • • • •
Linux • • • •
Mac OS X • • • •
Low profile • • • •

128 SAS/SATA

targets

0, 1, 4, 5, 6

JBOD, DVRAID

E-mail, pop-up,

log file

up to 10 SAS,

1m SATA

128 SAS/SATA

targets

0, 1, 4, 5, 6

JBOD, DVRAID

E-mail, pop-up,

log file

up to 10m SAS,

1m SATA

128 SAS/SATA

targets

0, 1, 4, 5, 6

JBOD, DVRAID

E-mail, pop-up,

log file

up to 10m SAS,

1m SATA

vi ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Celerity 8-Gb Adapters

Product Features FC-84EN FC-82EN FC-81EN

Fibre Channel Ports 4 2 1

FC protocol 8-Gb 8-Gb 8-Gb

Maximum Transfer Rate (Full Duplex) 6.4GB/s 3.2GB/s 1.6GB/s

Maximum Transfer Rate (Half Duplex) 3.2GB/s 1.6GB/s 800MB/s

Bus type PCIe 2.0 PCIe 2.0 PCIe 2.0

Bus characteristics 8 lane 8 lane 4 lane

Optical interface SFP+LC SFP+LC SFP+ LC

Maximum cable length 300m@2-Gb

150m@4-Gb

50m@8-Gb

Low profile form factor

Advanced Data Streaming (ADS™) Technology

Software RAID support

Developer's kit (Target Mode & API)

Windows support

Linux driver support

Macintosh OS X driver support

VMware driver support

1 ATTO Express Power Center recommended

1









300m@2-Gb
150m@4-Gb

50m@8-Gb

300m@2-Gb
150m@4-Gb

50m@8-Gb



vii

Appendix D Standards, Compliances

The Technical Specification sheet for each FastFrame CNA lists certifications for that model. Models covered by
this page include the FastFrame FFRM-NS14, FFRM-NS12, FFRM-NS11, FFRM-NT12, FFRM-NT11

FCC standards: radio and television interference

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual,
may cause interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Canadian standards

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European standards

Declaration of Conformity

This following statement applies to all FastFrame adapter.
This device has been tested in the basic operating configuration and found to be compliant with the

following European Union standards: Application of Council Directive: 2004/108/EC Standard(s) to

which conformity is declared: EN55024:2010; EN55022:2010 CLASS B.
This Declaration will only be valid when this product is used in conjunction with other CE approved devices and

when the entire system is tested to the applicable CE standards and found to be compliant

Japanese standards

Voluntary Control Council for Interference by Information Technology Equipment (VCCI, Japan)
This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information

Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may
cause radio interference. Install and use the equipment according to the instruction manual.

viii ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Compliances

China RoHS Status Certifica te

中国 RoHS 认证概况

Table of Toxic and Hazardous Substances/Elements and their Content
有毒有害物质／成分及其含量表

Part Name

(部件名称）

Toxic and Hazardous Substances and Elements

Lead (Pb) 铅 Mercury (Hg)

汞

Cadmium

(C d)

镉

Hexavalent

Chromium (Cr6)

六价铬

Polybrominated

biphenols

(PBB)

多溴联苯

Polybrominated
di ph en yl ethers

(PBDE)

多溴二苯醚

FFRM-NS14

Host B us Ad apte r

主机总线 适配器

X O O O O O

FFRM-NS12

Host B us Ad apte r

主机总线 适配器

X O O O O O

FFRM-NS11

Host B us Ad apte r

主机总线 适配器

X O O O O O

FFRM-NT12

Host B us Ad apte r

主机总线 适配器

X O O O O O

FFRM-NT11

Host B us Ad apte r

主机总线 适配器

X O O O O O

Notes 注意:

O: 表明该部件的所有同 种 材料中本有毒或有害物质 的含量低于 S J/T 1136 3- 20 06 标 准所要求的限量。

X: 表明该部件使用的同 种 材料中，至少有一种材料的有毒或有害物质 的含量超过了 SJ/T11363-2006 标
准所要求的限量。

ATTO FastFrame cards comply with Directive 2002/95/EC on the Restriction of the Use of
Hazardous Substances in Electrical and Electronic Equipment (RoHS). Contact your ATTO
representative regarding RoHS compliant products.

The FastFrame family of adapters take the following RoHS exemptions:

7(a) - Lead in high melting temperature type solders (i.e. lead based alloys containing 85% by weight or more
lead).

7(c)-I - Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in
capacitors, (e.g. piezoelectronic devices, or in a glass or ceramic matrix compound).

7(c)-III - Lead in dielectric ceramic in capacitors for a rated voltage of less than 125 V AC or 250 V DC.

13(a) - Lead in white glasses used for optical applications.

15 - Lead in solders to complete a viable electrical connection between semiconductor die and carrier within
integrated circuit flip chip packages.

O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part i s below the limit requirement in SJ/T11363-2006.

X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materi als used for this part is above the limit require me nt in SJ/T 11 36 3 -20 0 6.

ix

The Environment-Friendly Use Period (EFUP) for all enclosed products and their parts are per the symbol shown here, unless otherwise
marked. Certain fieldreplaceable parts may have a different EFUP (for example, battery modules) number. The Environment-Friendly Use

Per iod i s va lid on ly wh en th e produ ct is operated under the conditions defined in the product manual.

除非? 外特别的标注,此标志为针对所涉及产品的 环 保使用期限标志. 某些可更换的零 部件可能会有一个不同的环保使用期限(例如,电池单元模 块).
此环 保使用期限只适用于产 品在 产 品手册中所 规 定的条件下工作.

x ATTO Technology Inc. FastFrame NIC Installation and Operation Manual

Appendix E Safety, Warranty

All ATTO host adapter products have been tested to meet applicable safety standards when operated in proper
electrical and thermal environments.

Safety

Please review the specifications for your specific host adapter before installing and operating it in any computer
system to ensure compatibility.

Installation

Before installing an ATTO host adapter product into your computer system, unplug the computer from its electrical
power source and allow adequate time for electrical discharge and the internal components to cool down before
removing the computer system cover. This will decrease the risk of personal injury from electrical shock or
touching the hot surface of an electrical component.

Once an ATTO host adapter is installed in a computer system, the computer cover must be reinstalled properly
before turning the computer system back on.

Operation

ATTO host adapters require adequate cooling to function properly. If you have any questions as to the airflow
provided by your computer system, please refer to your computer system manual or contact your computer
system manufacturer.

To facilitate proper air circulation, ATTO host adapters should never be operated in a computer system without
the cover installed or with an inoperable fan as this may cause safety or thermal problems which could damage
the ATTO host adapter and void the warranty.

ATTO Technology, Inc. limited warranty

ATTO Technology, Inc. warrants to the original purchaser of this product that it is free from defects in material and
workmanship as described in the ATTO Technology website,

ATTO Technology, Inc. liability shall be limited to replacing or repairing, at its option, any defective product. There
is no charge for parts or labor should ATTO Technology, Inc. determine that this product is defective.

Products which have been subject to abuse, misuse, alteration, neglected, or have been serviced, repaired or
installed by unauthorized personnel shall not be covered under this warranty provision. Damage resulting from
incorrect connection or an inappropriate application of this product shall not be the responsibility of ATTO
Technology, Inc. Liability is limited to ATTO Technology, Inc.product(s); damage to other equipment connected to
ATTO Technology, Inc.product(s) is the customer’s responsibility.

This warranty is made in lieu of any other warranty, express or implied. ATTO Technology, Inc. disclaims any
implied warranties of merchantability or fitness for a particular purpose.

ATTO Technology, Inc. responsibility to repair or replace a defective product is the sole and exclusive remedy
provided to the customer for breech of this warranty. ATTO Technology, Inc. is not liable for any indirect, special,
incidental, or consequential damages irrespective of whether ATTO Technology, Inc. has advance notice of the
possibility of such damages.

No ATTO Technology, Inc. dealer, agent or employee is authorized to make any modification, extension or
addition to this warranty.

www.attotech.com

, for three years.

xi