Three major steps are required to set up the Diamond Storage Array
Step 1: physical setup
Step 2a: set up the Ethernet connection
Step 2b: connect to Ethernet
If the Diamond Storage Array is attached to a DHCP server
If the Diamond Storage Array is not attached to a DHCP server and you wish to change the
defaults
Step 3: set up RAID configuration
Status
Ethernet
SNMP
Serial Port
Fibre Channel
Storage Management
RAID
Clear Data
Logical Units
Rebuild
Configuration
Advanced
To use the advanced page CLI commands
Restart
Help
5.5 Command Line Interface Use and Guidance .....................29
5.5.1 Summary of CLI Commands .................................31
5.5.2 General Use Commands ........................................33
FirmwareRestart
Help
RestoreConfiguration
SaveConfiguration
SystemSN
VerboseMode
Configuring a fully-populated array
To set up one RAID Level 5 group with one Hot Spare sled
To set up two RAID Level 5 groups with two Hot Spare sleds
Configuring a partially-populated array
To set up one RAID Level 5 group with one Hot Spare sled
Removing RAID groups
To remove a management card
To remove a disk drive sled (Exhibit 7-2)
To remove a Host Interface Card
To remove the power supply (Exhibit 7-4),
To remove a blower assembly (Exhibit 7-4),
7.1 Hot Swap Operating Instructions .......................................71
Disk drives
Power supplies
Blower assemblies
To replace a blower assembly
7.2 Optional Hot Spare Sled ......................................................73
To set up RAID Level 1 with Hot Spare sleds
To set up RAID Level 10 with Hot Spare sleds
To set up one RAID Level 5 group with one Hot Spare sled
To set up two RAID Level 5 groups with Hot Spare sleds
Updating firmware using the RS-232 serial port
To update firmware
Updating firmware using the optional Ethernet card
10.0 System Monitoring and Reporting ..............................................79
RS-232 monitoring port and CLI
Ethernet monitoring port and CLI
Power On Self Test (POST)
Ready LED
Audible alarm
Thermal monitoring
Power supply monitoring
System fault LED and error codes
Disk drive activity and disk fault LEDs
Windows 2000 special instructions
Error messages
Specific situations and suggestions
If a drive fails to respond
If a power supply fails
To determine if the problem exists with the HIC
If you can’t access the CLI via Ethernet
If LUNs do not display on the host
Manufacturer limited warranty
Contact ATTO Technology, Inc.
Preface
This guide will take the technology-savvy user through the installation and maintenance of the Diamond Storage
Array.
The Diamond Storage Array was designed to meet
your need for large amounts of easily accessible
storage using proprietary Aggregated Data Transfer
Technology (ADXT
multiple, high performance ATA disk drives with the
sustained data transfer rates required by sophisticated
computer users.
Your comments help us improve and update our
products. Contact us
J
) to merge the power of
Disclaimer
ATTO Technology, Inc.
155 CrossPoint Parkway
Amherst, New York 14068
(716) 691-1999 • voice
(716) 691-9353 • fax
http://www.attotech.com/diamond
ATTO Technology can also be reached via e-mail at
the following addresses
Sales Support
Technical Support
:sls@attotech.com
: techsupp@attotech.com
Although reasonable efforts have been made to assure
the accuracy of the information contained herein, this
publication could include technical inaccuracies or
typographical errors. Manufacturer expressly
disclaims liability for any error in this information and
for damages, whether direct, indirect, special,
exemplary, consequential or otherwise, that may result
from such error including but not limited to loss of
profits resulting from the use or misuse of the manual
or information contained therein (even if
Manufacturer has been advised of the possibility of
such damages). Any questions or comments regarding
this document or its contents should be addressed to
Manufacturer.
Manufacturer provides this publication as is, without
warranty of any kind, either express or implied,
including, but not limited to, the implied warranties for
merchantability or fitness for a particular purpose.
Information in this publication is subject to change
without notice and does not represent a commitment
on the part of Manufacturer. Changes may be made
periodically to the information herein; these changes
will be incorporated in new editions of the publication.
Manufacturer reserves the right to make
improvements and/or changes at any time in
product(s) and/or program(s) described in this
publication.
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
1.0 Diamond Storage Array Product Overview
The Diamond Storage Array offers up to 24 ATA disk drives in a rack mount or floor model
configuration.
The Diamond Storage Array is ideally suited for
data intensive applications such as web hosting, email servers, on-line transaction processing,
digital video editing, medical imaging and digital
audio editing. Virtually any high performance
computing system with a growing need for
storage capacity can use the power of the
Diamond Storage Array.
With the cost effective approach of using ATA
disk drives, you can add more storage capacity as
your needs grow without the budget-busting costs
of other disk storage technologies. You can also
improve the performance and capacity of the
Diamond Storage Array cabinet as technology
progresses by simply replacing disk drive sleds
and Host Interface Cards.
The Diamond Storage Array is operating system
independent and supports all popular computer
hardware platforms and network environments
with a 2-gigabit Fibre Channel interface or an
Ultra160 SCSI interface.
The Diamond Storage Array is a fully populated,
turnkey solution with drives pre-installed. It is
fully supported by highly trained customer
service and engineering staffs.
The Diamond Storage Array uses Aggregated
Data Transfer Technology (ADXT
J
) to merge
the performance of multiple ATA drives to
achieve sustained, full bandwidth data transfer
rates. ADXT provides end users with the power
and sophisticated data control needed to take
moderately priced ATA disk drives, combine
them in a disk storage array, and power them to
the performance levels of SCSI or Fibre Channel
disk arrays.
Diamond Storage Array features
• Up to 7.2 Terabytes initial configuration
(expandable with future drive technology)
• 24 ATA disk drive capacity
• Aggregated Data Transfer Technology
(ADXTJ) for high performance/scalability
• Ultra ATA 100 megahertz (Mhz)
1
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
• Staggered drive spin-up to reduce peak power
demand
• Tagged command queuing to process up to 255
simultaneous data requests
• RS-232 management for local management
control; Ethernet option available for setup
connection only
• ATTO ExpressNAV
for management and information
• Two power supplies capable of 85-264 V (rated
100-240V AC) operation (340 watts each)
• UL, TUV and CE marked and compliant
• Internal thermal and power management
• Redundant hot swappable power supplies with
integrated thermal and power management
• Hot spare sleds: replace degraded sleds with
spares on the fly using software
• Floor model cabinet or 19” 3U rack mount
Exhibit 1.0-1 Back of rack mount model, Diamond Storage Array. Left: Fibre Channel. Right: SCSI.
TM
browser-based interface
Fibre Channel model
• 2 gigabit Fibre Channel Port (single or dual
channel)
• SFP-based Fibre Channel interface supports
long wave and short wave optical cables
• Built-in hub for daisy-chaining
• Up to 9,500 I/Os per second per port
• Up to 180 MB/sec. sustained Fibre Channel
transfer rates per interface
SCSI model
• Ultra 160 SCSI bus.
• Dual stacked VHDCI connectors for daisychaining and termination
• SCSI Target ID selection switch
• Support for single-ended and LVD SCSI
• No onboard termination
2
Product overview
2.0 Diamond Storage Array Technical Overview
The Diamond Storage Array uses Aggregated Data Transfer Technology (ADXT) to achieve the high
data transfer performance you need. ADXT
achieve sustained, full bandwidth Fibre Channel data transfer rates.
merges the performance of multiple ATA drives together to
Unlike other storage arrays which use expensive
SCSI or Fibre Channel disk drives to achieve
performance, the Diamond Storage Array uses
lower cost ATA disk drives combined with an
intelligent midplane to create a storage array with
exceptional price and performance
characteristics.
The intelligent midplane contains hardware and
software which provide the proprietary ADXT
Exhibit 2.0-1 Data pathways and architecture for Fibre Channel operation
,
switched data management and data movement
technology, to create a higher performance
storage solution.
The Diamond Storage Array is made up of dual
SCSI or Fibre Channel Host Interface Cards, the
intelligent midplane, a system management card,
and 12 independent disk drive sleds containing up
to 24 ATA disk drives.
a
ADXT Powers ATA to New Levels
The original notion of RAID was to build high
capacity, reliable storage subsystems using large
numbers of inexpensive disk drives. Thus its
original definition:
3
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
Redundant Array of
Inexpensive Drives
became
Redundant Array of Independent Drives
. Over time that definition
and the inherent cost advantage in a RAID system
was lost. The Diamond Series provides a high
capacity, high performance and highly reliable
disk array that uses the merged power of ATA disk
drives.
enclosure management services, serverless
backup, data replication and LUN mapping.
Intelligent Midplane
The heart of the Diamond
Series disk storage array is the intelligent
midplane with ADXT
to sum or
aggregate
the
data rates of individual ATA disk drives to create
high data transfer rates. This technology enables
features such as serverless backup, advanced error
protection, metadata storage techniques,
virtualization software, thermal management and
advanced enclosure services.
The midplane contains a combination of custom
Application Specific Integrated Circuits (ASICs),
processors and proprietary embedded software. It
is divided into three main processing sections
which handle the data being read or written to the
ATA disk drives from the Fibre Channel or SCSI
host interfaces. The Virtual Device Manager
(VDM), Data Routing Fabric (DRF) and ATA
Interface Engines (AIE) organize data streams for
storage or retrieval.
Virtual Device Manager
Data is accessed through
virtual devices using an implementation of the
standard SCSI protocol controlled by the Virtual
Device Manager. The VDM adds capabilities
such as RAID, data management services,
Data Routing Fabric
Incoming or outgoing data is
routed between the ATA Interface Engines (AIE)
and the Fibre Channel or SCSI interface by the
custom Data Routing Fabric ASIC, a high speed,
low latency transfer fabric with more than 2
GB/sec. of bandwidth supported by up to 512
Megabytes of memory.
ATA Interface Engine (AIE)
The interface to each
pair of drives is through a custom ATA Interface
Engine ASIC. The AIE implements the typically
software-intensive ATA interface completely in
silicon. Each AIE contains a dedicated ATA
protocol processor to completely automate
command and protocol processing. Automated
command overlapping and queuing maximizes
the performance of multi-threaded I/O. The AIE
transfers data using double-clocking technology
at 66 megabytes per second. The Diamond
Storage Array contains 12 AIEs for a parallel
transfer rate of 792 megabytes per second. In
addition to guaranteeing data transfer integrity
with automatic CRC checking, the command and
status transfers are validated using a patent
pending technology unique to the AIE.
Disk 2
Disk 1
AIE
1
Disk 2
Disk 2
Disk 2
Disk 2
Disk 2
Disk 2
Disk 2
Disk 2
Disk 2
Disk 2
Disk 1
Disk 1
Disk 1
Disk 1
Disk 1
Disk 1
Disk 1
Disk 1
Disk 1
Disk 1
AIE2AIE3AIE4AIE5AIE6AIE7AIE8AIE9AIE10AIE11AIE
DATA ROUTING FABRIC
text
VIRTUAL DEVICE MANAGER
FIBRECHANNEL
INTERFACE 1
FIBRECHANNEL
INTERFACE 2
Disk 2
Disk 1
12
4
3.0 Installation Instructions
If you are familiar with the Diamond Storage Array, Fibre Channel, SCSI and RAID configurations, you
may set up and configure the Diamond Storage Array using these instructions. Find details, illustrations
and other guidance for more involved operations and special cases in the rest of this manual.
CAUTIONCAUTION
Before configuring the Diamond Storage
Array, ensure that any computer data to be
stored on the array is properly backed up
and verified. The operation and storage of
computer data on any disk storage array
should be accompanied by a regular
program of computer data backups and
verification for the data stored on such an
array.
The Manufacturer is not responsible for the
loss of any data stored on the Diamond
Storage Array under any circumstances
and any special, incidental, or
consequential damages that may result
thereof.
Three major steps are required to set up the
Diamond Storage Array
1Physically set up Diamond Storage Array
2Connect to Ethernet
3Configure the drives
Step 1: physical setup
1Make sure the Diamond Storage Array is
mounted properly and has adequate air flow
around it.
2Insert the appropriate connector into the
interface card in the back of the Diamond
Storage Array.
3Connect the Fibre Channel or SCSI cable from
your host computer system to the connector. To
use ExpressNAV browser-based management
interface and configure your Diamond Storage
Array, you must connect to the Ethernet port.
4To set up the Ethernet connection: connect a
cross-over cable (for a direct connection to a
PC) or regular network cable from a network
device to the RJ45 Ethernet port on the
Ethernet management card on the front of the
Diamond Storage Array.
Step 2a: set up the Ethernet connection
The Diamond Storage Array supports service
operations over the RS-232 serial port using
standard terminal emulation software available
with most systems.
1Connect a DB-9 null modem serial cable
between the port marked RS-232 on the front of
the Diamond Storage Array and the computer’s
serial port. The cable must be no longer than
three meters.
2Make sure the power switches on the power
supplies on the rear of the unit are in the Standby position.
3Plug in the power cords to the back of the unit,
then into an appropriate power source (100-240
VAC).
4Reboot your host computer system.
5Press the Stand-by power switch for each
power supply on the Diamond Storage Array to
the ON position.
6Upon successful power up and diagnostics, the
unit displays the POST (power up self test)
information.
The Diamond is now in Command Line Interface
mode. You may modify the setup of the Diamond
Storage Array using the CLI (refer to
via ASCII-based Commands
on page 27), but the
CLI: Interface
easiest method to configure the array is by using
ATTO ExpressNAV software, a graphical user
management interface accessed through a
standard Internet browser. Refer to
ExpressNAV: Browser-based Interface
ATTO
on page 23.
Step 2b: connect to Ethernet
If the Diamond Storage Array is attached to a
DHCP server
1At the Ready prompt after POST (refer to Step
6 above), type set IPDHCP enabled
2Type SaveConfiguration Restart
3At the Ready prompt after POST (see above),
type get IPAddress
5
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
4Enter this address into your browser.
5The ATTO ExpressNAV screen appears. Log in
using the Telnet defaults:
Username: Telnet
Password: Diamond
6Follow the screens to find information about the
array or to configure the array from the factorydefault settings. The Diamond Storage Array
may be set up in a JBOD, RAID Level 0, 5 or 10
configuration with or without Hot Spare sleds
If the Diamond Storage Array is not attached to
a DHCP server and you wish to change the
defaults
1At the Ready prompt after POST (see above),
type set IPAddress [desired IP address].
2Type set IPSubnetMask [desired IP Subnet
Mask]
3Type set IPGateway [desired IP Gateway]
4Type SaveConfiguration Restart to save the
configuration and restart the Diamond Storage
Array
5After the powerup and POST complete, type
the IP address from step 1 above into your
browser.
6The ATTO ExpressNAV screen appears. After
logging in (refer to Step 2b: connect to Ethernet, Step 5 on page 6), follow the screens
to find information about the array or to
configure the array from the factory-default
settings. The Diamond Storage Array may be
set up in a JBOD, RAID Level 0, 1, 5 or 10
configuration with or without Hot Spare sleds.
Step 3: set up RAID configuration
The simplest way to set up configurations is to use
the ExpressNAV interface. Refer to
ExpressNAV: Browser-based Interface
ATTO
on page 23 for
more information on the interface. After logging
in (refer to
page 6
Step 2b: connect to Ethernet
, Step 5 on
), follow the screens to find information
about the array or to configure the array from the
factory-default settings
You may the CLI, the
.
QuickRAID
commands to
set up RAID and hot spare sleds, if required.
• Each Hot Spare sled configuration requires
a certain number of Hot Spare sleds. These
sleds, once designated as Hot Spares, are
not available for other use.
• RAID Level 10: 10 drive sleds and two Hot
Spare sleds (sleds 11 and 12).
Note
All arrays using RAID level 10 and Hot Spare
sled options must be fully populated.
• RAID Level 5: 10 drive sleds and two Hot
Spare sleds (sleds 11 and 12)
• RAID Level 5: five drive sleds (sled positions
1 through 5) and one Hot Spare sled (sled
12).
6
Installation
3.1 Components
The Diamond Storage Array has been designed to be easy to use, maintain and upgrade. It features a
durable steel outer case and modular components in either a floor or a rack mount model.
Immediately upon receipt, check the shipping
carton for damage from mishandling. Contact us
at once via the means that is easiest for you (refer
to
Contact ATTO Technology, Inc.
on page viii) if the
carton has been mishandled or displays any signs
of damage.
The front of the Diamond Storage Array provides
access to the management card and disk drive
sleds. The rear of the unit holds the Host Interface
Cards, power supplies and blower assemblies.
CAUTIONCAUTION
All modular components must be replaced
by qualified personnel only.
Floor model
The management system card is at the top front of
the case. At its center is a DB-9 serial RS-232
port, a connection for setup, monitoring and
upgrade of the unit from any computer system
with an RS-232 interface. The optional 10/100
BaseT Ethernet management services card
enables Telnet-based monitoring and
management. It also provides the ability to update
the firmware in the array via FTP.
LEDs to the port’s
right indicate fault,
unit ready, Host
Interface Cards A
and B installation
status, and the power
status for each power
supply.
sled contains two hard drives. Up to 24 hard
drives may be installed on the 12 sleds. Empty
bays should be covered by blank faceplates or
empty sleds. Access is provided by loosening two
screws and gently pulling on the sled handle.
On the rear of the unit are blowers which support
hard drive, cabinet and power supply cooling. The
blowers are held in by removable screws. Correct
operation is displayed by a LED at the top of each
panel.
The power supplies for the array, also in the rear
of the unit, are accessible by loosening two screws
and pulling on the power supply module handle.
The power standby on/off switch is at the top of
each module. A yellow LED indicates
and a green LED indicates
on
. The power cord
caution
socket is at the bottom of each power supply.
Between the power supplies and blower
assemblies are two slots that hold the Host
Interface Cards. The HIC is the connection point
into the array and is available in three options: 1Gigabit Fibre Channel, 2-Gigabit Fibre Channel,
or Ultra 160 SCSI. Host Interface Cards have
and
on-line
or
fault
and
activity
LED indicators,
fault
depending on the model.
SCSI
The SCSI card faceplate has a rotary
binary-coded hex switch to set the SCSI ID of the
array. The SCSI card also has an in channel, to
connect via cable to the unit’s communication
source, and an out channel, available for daisychaining arrays together or to complete
termination using an external LVD terminator.
Below the
management system
card are individual
disk drive sleds
which also have
LEDs for each
drive’s status. Each
7
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
Rack mount
The system management card is at the left front of
the case. At its center is a DB-9 serial RS-232 port
which allows a connection for setup, monitoring
and upgrade of the unit from any computer system
with an RS-232 interface. The optional 10/100
monitoring and
management. It also
provides the ability to
update the firmware in the
array via FTP. LEDs
farthest to the left indicate
fault, unit ready, Host
Interface Cards A and B
installation status, and the
Disk drive sleds (12)
power status for each
power supply.
Power supplies
To the right of the system
management card are
individual disk drive sleds
which also have LED
indicators for each drive’s
status. Each sled contains
two hard drives. Up to 24
hard drives may be
installed on the 12 sleds.
Empty bays should be
covered by blank faceplates or filled with empty
sleds. Access is provided by loosening two screws
and pulling on the sled handle.
In the rear of the unit are the blower assemblies
which support hard drive, cabinet and power
supply cooling. Correct operation is displayed by
a LED at the top of each panel. The blowers are
held in place by removable screws.
The power supplies for the array are accessible by
loosening two screws and pulling on the power
supply module handle. The power standby on/off
switch is at the top of each module. A yellow LED
indicates
caution
and a green LED indicates on.
The power cord socket is at the bottom of each
power supply.
Intelligent midplane (internal)
Host interface cards
Blower assemblies
Between the power supplies and blower
assemblies are two slots that hold the Host
Interface Cards. The HIC is the connection point
into the array and is available in a 2-Gigabit Fibre
Channel or Ultra 160 SCSI. Host Interface Cards
fault
and
have
on-line
or
fault
and
activity
LED
indicators, depending on the model.
SCSI
The SCSI card faceplate has a rotary
binary-coded hex switch which allows you to set
the SCSI ID of the array. The SCSI card also has
an in channel, to connect by a cable to the unit’s
communication source, and an out channel,
available for daisy-chaining arrays together or to
complete termination using an external LVD
terminator.
8
Components
3.2 Physical Set Up
The Diamond Storage Array is shipped completely assembled with two 120 VAC power cords for use in
the United States and Canada.
Immediately upon receipt, check the shipping
carton for damage from mishandling. Contact us
at once by the means easiest for you (refer to
Contact ATTO Technology, Inc.
on page viii) if the
carton has been mishandled or displays any signs
of damage.
Floor model
The Diamond Storage Array is heavy (about 92
pounds fully loaded) and requires two people to
lift and carry it safely. Place the array on a level
surface and make sure there is adequate space in
the front and back of the unit for proper cooling
and airflow. Continue with the general
instructions.
Rack mount
The array fully loaded is heavy (about 86 pounds).
The unit should be handled with care and requires
two people to lift, carry and/or install it safely.
The Diamond Array can be mounted via several
different methods in a 19” rack with 3U (5.25”) of
vertical space required. Air flow should not be
restricted in any way.
Installation in a rack may create a differential
between the room ambient temperature and the
internal ambient temperature in the rack. While
the maximum internal operating temperature of
the array is 47°C, you should not run the system
at the maximum temperature for extended
periods. Therefore, ensure that the room ambient
temperature is kept below 30°C for best
operation.
Spaced rail pairs in some rackmount cabinets.
You can mount the array using two sets of rail
pairs spaced to accommodate the overall length of
the unit (approximately 23 inches). Mount using
the rack mount brackets on the front and rear of
the unit fastened to the rail pairs using 10/32 pan
head screws with lock and flat washers.
Rack mount cabinets with stationary shelf or tray
system.
The shelf or tray must be able to support
at least 125 pounds. The shelf or tray must be
installed and secured to the rack before installing
the array. Secure the front of the array to the rack
with 10/32 screws, locks and flat washers.
Sliding shelf or tray type systems
should never
be used under any circumstances.
Two point open rack system.
The rack must be
strong enough to support the Diamond Array
properly. Mounting brackets should be moved to
the centermost mounting holes and secured using
10/32 screws.
CAUTIONCAUTION
Do not mount multiple arrays on a two-rail
rack or mount the array above the midpoint
of a two-rail rack system. Do not mount the
array on any kind of rail-type system. The
array is too heavy and does not have the
proper hole pattern for rails.
Insure the array has adequate air flow and
continue with the general instructions.
Each side of the rack mount array chassis has
three pairs of mounting holes. One is located near
the front of the rack, one near the unit’s center of
gravity, and one near the rear of the rack. The
holes will accommodate 10/32 screws but the
screws can protrude no farther than .375 inches
into the rack.
9
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
General instructions
1Insert the proper connector into the Host
Interface Card in the back of the array. (Refer to
Connecting a Fibre Channel Array
Fibre Channel and
page 13 for SCSI).
2Connect the cable (Fibre Channel or SCSI)
from your host system to the Host Interface
Card connector on the back of the array. The
cable you use depends upon your application,
the environment and distance.
3Make sure the power switches on the power
supplies on the rear of the unit are in the standby position. Plug in the power cords to the back
of the unit, then into an appropriate power
source (100-240 VAC). The power source must
be connected to a protective earth ground and
comply with local electrical codes. Improper
grounding may result in an electrical shock or
damage to the unit.
Exhibit 3.2-1 Back side of a rack mount Fibre Channel Diamond Storage Array.
Connecting a SCSI Array
on page 11 for
on
4Press the stand-by power switch for each
power supply to the ON position. When the
green power LED on the back of the unit is lit,
the power supply is fully operational and
delivering power to the system. The power LED
on the front of the array will light once the
firmware begins to execute.
When the power is turned on, the LEDs on the
front of the array will flash twice. Drives will spin
up in groups of three, about every one to two
seconds. The individual LEDs will blink. After all
available drives have spun up, the individual
drive LEDs will stay lit. When all available
drives are operational, the ready LED on the
top front panel of the management card will
remain lit.
5Reboot your computer
6Determine the best configuration for your needs
(i.e. JBOD, RAID, etc.) and refer to the rest of
this manual for more detailed explanations and
configuration information.
10
Installation
3.2.1 Connecting a Fibre Channel Array
The Diamond Storage Array supports up to two Fibre Channel Host Interface Cards (HIC). Physical
connections and CLI commands contribute to the Fibre Channel topology.
The cable you use depends
upon your application, the
environment and the
distance required for your
2 Gb HIC uses
2 SFPs to connect up
to 2 FC cables
storage area network.
To comply with FCC and
CE EMI for the 2-gigabit
Host Interface Card, use fiber optic cables.
Exhibit 3.2-2 Fibre Channel cable options
Cable lengthCable typeCable size
<10 metersUnequalized copper
>10 <30 metersEqualized copper
Up to 175 metersmulti mode fiber optic62.5 micron
Up to 500 metersmulti mode fiber optic50 micron
Up to 10 kilometerssingle mode fiber optic9 micron
The Diamond Storage Array may have two Fibre
Channel Host Interface Cards (HIC). In 2 gigabit
Fibre Channel arrays, each HIC is connected by a
Fibre Channel cable via a SFP (small form factor
pluggable) module into a point-to-point or loop
Fibre Channel topology.
Install the SFP according to the manufacturer’s
instructions.
Each HIC has two ports and an on-board hub.
Each port has an SFP module to connect to Fibre
Channel. Each HIC is independent of the other, so
that one may be connected into a point-to-point
topology and the other into a loop. However, if
one port in a HIC is connected into a point-topoint topology, the other port cannot be used.
One of the advantages of using loop topology for
Fibre Channel connections is that it allows arrays
to be daisy-chained together.
Autoconfiguration
The array automatically determines which HICs
are installed and if they are in loop or point-topoint topologies.
If you wish to see how the unit has been set up, go
to the CLI commands and type
Info or go to the
Status page of the ExpressNAV interface. The
return displays the data rate and connection mode
for each HIC (FC 0 and FC 1).
Manual configuration
You may manually configure the array using CLI
commands (refer to
Guidance
Channel
(refer to
on page 29.) or access the
page of the ExpressNAV interface
ATTO ExpressNAV: Browser-based Interface
Command Line Interface Use and
Fibre
on page 25).
•
FCConnMode
topology for both HICs on an array. Options are
loop only (loop), point-to-point only (ptp), loop
preferred (loop-ptp) or point-to-point preferred
(ptp-loop).
Loop connects to either an FC-AL arbitrated loop or
a fabric loop port (FL_Port) on a switch.
Point-to-point (ptp) connects to a direct fabric
connection, such as an F port on a switch.
Loop-ptp allows the array to determine what kind of
connection to use, but tries to connect in loop mode
first, then point-to-point mode.
Ptp-loop allows the card to determine what kind of
connection to use, but tries to connect in point-topoint mode first, then loop mode.
• FcDataRate specifies the Fibre Channel data
rate at which both HICs on a Diamond operate.
Choices are 1 gigabit, 2 gigabit and
autodetection.
specifies the Fibre Channel
11
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
Exhibit 3.2-3 Possible 2 gigabit Fibre Channel physical connections depending on which Fibre Channel connection
mode has been selected.
point-to-
point mode
loop
mode
Diamond Storage Array ADiamond Storage Array B
no
connection
possible
loop
mode
daisy -chain
loop
mode
loop
mode
loop
mode
loop
mode
12
Fibre Channel connections
3.2.2 Connecting a SCSI Array
The SCSI Diamond Storage Array uses a VHDCI connector and SCSI cables to connect to a host. It will
automatically detect the type of Host Interface Card it is using without any intervention.
To connect a SCSI array
1Insert a SCSI VHDCI connector into the Host
Interface Card in the back of the array.
2Connect the cable from your host system to one
of the VHDCI connectors on the Host Interface
Card connector on the back of the array.
3If the SCSI array is the last device on the bus,
you must attach a VHDCI terminator to one
connector of the SCSI Host Interface Card or
Exhibit 3.2-3 SCSI cable options.
Bus speed, MB/sec.
max.
SCSI-1586-8
Fast SCSI1086-8
Fast Wide SCSI20166-16
Wide Ultra SCSI40163-4
Wide Ultra SCSI40161.5-8
Wide Ultra 2 SCSI8016-1216
Ultra 3 or Ultra160 SCSI16016-1216
Bus width,
bits
connect a cable between the second connector
and the next device on the SCSI bus.
4The SCSI Host Interface Card has a rotary
binary-coded hex switch which allows you to
set the SCSI ID of the HIC. Be sure the selected
ID is different from all other SCSI devices on
the bus.
Note
If slower devices are connected on the same
SCSI bus as the Ultra 160 array, the bus will
communicate at the rate of the slowest device.
Max. bus lengths,
meters
Single-endedLVD
Max. device
support
Exhibit 3.2-4 SCSI interface cards: left without terminators attached; right with a terminator attached.
13
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
14
SCSI connections
4.0 Determining Drive and Sled Designations
g
The Diamond Storage Array has been designed with 12 sleds, each holding two drives. The easiest way
to configure a array is to use all the drives on all the sleds. The firmware uses a numbering system to
determine which drives and sleds it is affecting.
We recommend that all sled slots are filled
contiguously, starting with the first slot next to the
management card.
When configuring a Diamond Array with fewer
than 12 drive sleds, you must consider several
factors: RAID level, number of physical
drives/sleds and the end configuration you are
trying to achieve. Review the information about
each configuration to determine how each
configuration would be affected by using fewer
sleds.
Numbering conventions
The Diamond Storage Array with firmware
version 3.1 and newer uses a unique numbering
convention to orient its drives and sleds to the
controlling firmware. Older versions do not use
this convention. (Refer to
Updating Firmware
on
page 77 for information about updating the array
firmware.)
Physical
refers to the physical drives in the array,
the hardware that actually exists in a physical
sense.
Logical (or virtual)
refers to what the host
operating system recognizes as an entity. Two
physical drives may be seen as one logical drive
by the operating system.
Logical disks do not always map one-to-one with
physical disks.
In RAID configurations, for
example, several physical disk drives (or portions
of several physical drives) are grouped into a
1 2 3 4 5 6 7 8 9 10 11 12
Disk 2
Disk 2
Disk 2
LUN 13
LUN 14
LUN 15
Disk 2
LUN 16
Rack Mount Drive Sleds
LUN 17
Disk 2
LUN 16
LUN 17
Disk 2
LUN 18
Disk 2
LUN 19
LUN 20
LUN 19
logical disk or Logical Unit (LUN). Each LUN is
broken into logical blocks of 512 bytes each,
numbered 0 through n (the Logical Block Number
or LBN). A 100 GB LUN has approximately
200,000,000 logical blocks.
Physical numbering
The Diamond RAID Storage Array contains
• Up to 24 physical disk drives
• Two drives mounted on 12 physical drive sleds
• Sleds are numbered 1-12, starting at the top
(floor units) or the left (rackmount units).
• Each sled is connected to its own internal ATA
bus with two disk drives, numbered 1 and 2.
• Two green LEDs, labeled Drive 1 and Drive 2,
indicate activity for the two drives. They remain
solidly lighted when there is no activity.
Logical numbering
Logical numbering depends on
the RAID configuration of the
storage array. S Class firmware
includes RAID Level 0, RAID
Level 1, RAID Level 10 and
RAID Level 5 capability. A
variety of configurations may
be selected using the
QuickRAID0 command. The
default configuration is
QuickRAID0 0 or JBOD (Just
a Bunch of Disks).
Disk 2
Disk 2
Disk 2
Disk 2
LUN 20
LUN 21
LUN 22
LUN 23
Disk 2
LUN 24
Mana
Drive 1
LUN 1
Drive 1
LUN 2
Drive 1
LUN 3
Drive 1
LUN 4
Drive 1
LUN 5
Drive 1
LUN 6
Drive 1
LUN 7
Drive 1
LUN 8
Drive 1
LUN 9
Drive 1
LUN 10
Drive 1LUN 6
ement car d
Drive 2
LUN 16
Drive 2
LUN 17
LUN 18
Drive 2
LUN 19
Drive 2
LUN 20
Drive 2
LUN 21
LUN 22
Drive 2
LUN 13
Drive 2
LUN 14
Drive 2
LUN 15
Drive 2
LUN 20
LUN 19Drive 1LUN 12
Drive 2
LUN 17
1 2 3 4 5 6 7 8 9 10 11 12
Floor Model Drive Sleds
Management Card
15
Disk 1
LUN 1
Disk 1
LUN 2
Disk 1
LUN 3
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
Disk 1
LUN 4
Disk 1
LUN 5
Disk 1
LUN 6
Disk 1
LUN 7
Disk 1
LUN 8
Disk 1
LUN 9
Disk 1
LUN 10
Disk 1
LUN 11
Disk 1
LUN 12
Drive 1
LUN 11
Drive 1
LUN 12
Drive 2
LUN 23
Drive 2
LUN 24
Examples
JBOD
mode uses 24 LUNs. Each LUN is
equivalent to one physical drive. The array will
operate with several sleds missing, but the empty
sled(s) will be treated as offline and will not be
configurable.
RAID Level 0 (
QuickRAID0 [n]
)
With a fully
populated array, RAID 0 may be configured as 1,
2, 3, 4, 6, or 12 LUNs. As
QuickRAID0 1
, all 24
physical drives are configured as a single stripe
group or LUN. You may also configure two LUNs
of 12 drives each, three LUNs of eight drives
each, four LUNs of six drives each, six LUNs of
four drives each and 12 LUNS of two drives each.
(See Exhibit 6.2-3 in
RAID Level 0
on page 53). The
command assumes there are 24 drives available to
configure the specified number of LUNS.
configured as six mirrored pairs, then striped into
two LUNs.
RAID Level 5 (
QuickRAID5
)
with a fully
populated Array may be configured as 1, 2, 3 or 4
LUNs. As
QuickRAID5 1
, all 24 physical drives are
configured as a single RAID 5 LUN. You may
also configure two LUNs of 12 drives each, three
LUNs of eight drives each, or four LUNs of six
drives each. RAID Level 5 parity will reduce the
usable capacity of each LUN by the equivalent of
one drive sled.
Unique serial number for each LUN
Each LUN in a system has a unique 24-character
serial number which is updated when a system
configuration changes. It is stored in a Device
Association Table on each drive.
RAID Level 1 (
array will be configured into six groups, LUNs 16, with each LUN containing two physical sleds;
each sled in the LUN will be a mirror image of the
other sled in the LUN.
RAID Level 10 (
command first creates six mirrored groups, then
stripes them into groups of one, two or three
RAID 10 groups. Each group is a LUN. Issuing
QuickRAID10 2
Character
Placement
0-19Any ASCII
201 for Raid1
21A – ZLUN Configuration Iteration Character: starts at A and increments every time a member drive is
22A – ZGeneration Character: starts at A and increments every time a new configuration is stamped on the
230Reserved for future use
QuickRAID1
QuickRAID10
)
has no options: the
)
The
QuickRAID10
, the 12 physical sleds are
Valid values
char
A for Raid10
0 for Raid0
5 for Raid5
X for JBOD
Example of unique serial number for a JBOD configuration:
Drive Serial Number
RAID Configuration Character
replaced in a RAID Group. Reverts back to A any time the Generation Character is updated
system. When it reaches Z, rolls over to
When a drive or sled is replaced in
QuickRAID
configurations that allow for hot swap, a new
serial number will be computed and will in turn be
stamped onto all member drives of the RAID
group. The CLI command
ExpressNAV interface page
LUNInfo
or the
Logical Units will
display the serial number for each drive.
Format of the 24 characters is defined in the chart
below:
1231231231231231231XAC0
A
.
16
Numbering conventions
5.0 Accessing the Array
Communicate with the Diamond Storage Array through the Fibre Channel link, the RS-232 port or the
Ethernet port using Command Line Interface commands.
You may configure and tune the Diamond Storage
Array for different environments and
applications, update the firmware, monitor
internal power and temperature status, report on
hardware diagnostics and log failures.
Three avenues are available
• In-band SCSI over Fibre Channel and over SCSI
• RS-232 port
• Telnet and SNMP over Ethernet
The rest of this manual describes how to access
the array and use the Command Line Interface or
the ExpressNAV interface.
Command Line Interface
The Command Line Interface provides access to
the array through ASCII command lines.
An initial display, after powering up the unit or
restarting the firmware, will contain the
information in Exhibit 5.0-1. Once the initial
display is complete, with the word
Ready
,
you are
in the Command Line Interface mode.
• In-band CLI over SCSI, where ASCII CLI
commands, may be issued via
CLI commands except
• ID/value, where the application program uses a
SCSI CDB (command descriptor block) to select
the buffer ID of the configuration parameters to
be affected, and the new value of the parameter.
Most configuration options are available.
Zmodem
Write Buffer.
are supported.
All
RS-232 port
The array provides remote service operations over
the RS-232 serial port using standard terminal
emulation software available with most systems.
You will need to set the following serial
parameters in your terminal program
• Bits per second: 115200
• Data Bits: 8
• Parity: None
• Stop Bits: 1
• Flow Control: None.
• Terminal type: ASCII
• Echo: on
Help
Type
available.
ATTO ExpressNAV
ATTO ExpressNAV is an integrated configuration
tool accessible through an Ethernet connection.
Platform independent, ExpressNAV contains all
the current capabilities of the CLI in a userfriendly GUI console. A menu on each page
provides access to information and configuration
operations.
Refer to
on page 25 for more information.
to display a list of all commands
ATTO ExpressNAV: Browser-based Interface
Ethernet port
The 10/100 BaseT Ethernet port provides Telnetor SNMP-based monitoring and management.
The default IP address is 10.0.0.1; the default
subnet mask is 255.255.255.0. These parameters
can be changed using the RS-232 port or Telnet.
The array should first be configured for the
network using the RS-232 port to establish the
correct IP address.
SNMP, or Simple Network Management
Protocol, is an application layer protocol that
allows network devices to exchange management
information. Through a combination of standard
In-band SCSI over Fibre Channel
In-band SCSI commands (
Buffer
) may be issued to the array Fibre Channel
Write Buffer
and
Read
port to manage configuration via two mechanisms
17
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
and custom MIBs (Management Information
Base), the array provides status and error
indications to an SNMP server, allowing the array
to be managed with other devices in a complex
system through a common interface. You use CLI
commands or the
SNMP
page of the
ExpressNAV interface to configure up to six
unique Trap addresses. A trap is a way for the
array to tell the SNMP server that something has
happened.
SNMP
SNMP, or Simple Network Management
Protocol, is an application layer protocol that
allows network devices to exchange management
Exhibit 5.0-1 An example of the POST information on screen after boot
Firmware version 5.40 release date Mar 30 2004, 10:43:06 Build 021G
Power-On Self-Test Completion Status: GOOD
64 Megabytes of RAM Installed.
Interface Port 0 is not installed.
Interface Port 1 is 1.0624 Gb/s Fibre Channel.
information. Through a combination of standard
and custom MIBs, the array provides status and
error indications to an SNMP server, allowing the
array to be managed with other devices in a
complex system through a common interface.
You use CLI commands or the
ExpressNAV interface to configure up to six
unique Trap addresses. A trap is a way for the
array to tell the SNMP server that something has
happened.
SNMP
page of the
Interface 0 World Wide Name = 20 00 00 10 86 10 02 DC
Interface 1 World Wide Name = 20 00 00 10 86 10 02 DC
Diamond Array Serial Number = "MIDP100197"
Diamond Array Name = " "
System Serial Number = ""
Active Configuration = ATTO
DiamondClass = (S)83
Internal Temperature = 26 C [5 - 47]
ErrorLog Contents: NO ERRORS
For help, type HELP.
Ready.
18
Interfaces
5.1 In-band CLI Over the Fibre Channel
In-band Command Line Interface (CLI) configures and manages the Diamond Storage Array using
SCSI-based CLI commands over a Fibre Channel port connection.
In-band CLI allows a programmer to configure
the Diamond Storage Array while it is moving
data. Using a programmer’s interface, CLI
commands as described previously in this manual
may be implemented.
In-band CLI is implemented as part of LUN 0. It
uses a different LUN than the array, and reports as
a Storage Enclosure Services (SES) device
(device type 0x0D).
LUN 0 is visible on all Fibre ports but is actually
a single unit. The default value for LUN 0 is 0x00.
LUN 0 must be reserved for each Write
Buffer/Read Buffer pair, using the SCSI Reserve
command to insure integrity of the in-band CLI
session.
1An initiator (host) sends a SCSI Reserve
command to LUN 0.
• If LUN 0 is not reserved by another initiator,
LUN 0 is now reserved and ready to begin a
new CLI session.
• If the array configuration is reserved by a
different CLI session (i.e. serial or Telnet),
the in-band session will not be allowed to
modify the array configuration. If you try, the
results buffer of LUN 0 will return
Process X has the configuration
reserved.
ID of this session = Y
Ready.
2The initiator issues a SCSI Write Buffer
command to LUN 0. A
must be accompanied by an ASCII buffer
representing the CLI command string such as
set DiamondName Omega1
3LUN 0 will execute the command line and
create feedback in the form of ASCII characters
into a buffer. This buffer is 8 KB and circular.
Retrieve the results by issuing a Read Buffer
command before issuing another Write Buffer
command.
Write Buffer
command
4A subsequent Write Buffer command will
execute the new command line and overwrite
the previous results in the buffer with new
results.
5LUN 0 can be released by issuing a SCSI
Release command to the LUN after each
Write/Read Buffer
Buffer pairs.
Initiator (Host)Diamond Array
Reserve LUN 0return: “ok”
Write Buffer
LUN 0
bid ‘AA’
“get Temperature”
Read Buffer
LUN 0
bid ‘AA’
Release LUN 0return: “ok”
pair, or multiple
executes the CLI command,
stores output in buffer
return:
”Temperature=28C\r\n\Ready
.\r\n\0”
Write/Read
I/O details
The buffer sent to the Services LUN during the
data out phase of a Write Buffer command must
be
• ASCII data
• maximum 80 bytes length
• terminated with either a carriage return
character (0x0D), line feed character (0x0A) or
NULL character (0x00)
• Characters following the first carriage return
character, line feed character or NULL character
are ignored.
The buffer retrieved from the Services LUN
during the data-in phase of a Read Buffer
command will be
• ASCII data
• 8 KBytes (8192 bytes) in length
• terminated with a NULL character (0x00)
• Characters following the NULL character are
meaningless.
19
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
A
CHECK_CONDITION,
INVALID_PARAMETER_IN_CDB
will be returned
to an initiator that specifies an incorrect Buffer
Exhibit 5.1-1 The SCSI command process: reserve the Diamond Storage Array, send the command, release the
Diamond Storage Array.
Initiator/HostDiamond Storage Array
Goal
: reserve the Diamond Storage Array for an in-band CLI command
SCSI cdb: Reserve LUN 0=>
Goal
: retrieve the Diamond Storage Array temperature via in-band CLI
1. Issue the command:
SCSI cdb: WriteBuffer LUN 0, bid=’AA’, “get Temperature\n”=>places “Temperature=28C\n\r” into
2. Retrieve the results:
SCSI cdb: ReadBuffer LUN 0, bid=’AA’=>
Goal
: release the Diamond Storage Array for other in-band users
SCSI cdb: Release LUN 0=>
ID, Mode, Length or Buffer Offset. The Mode is
always Data (0x2), the Buffer ID is always 0 and
the Buffer Offset is always 0.
<=SCSI success
the read-data buffer
<=SCSI success
<=Returns “Temperature=28C\n\r”
from the read-data buffer
<=SCSI success
<=SCSI success
20
In-band CLI
5.2 Serial Port Access
The Diamond Storage Array provides remote service operations over the RS-232 serial port using
standard terminal emulation software available with most systems.
The Diamond Storage Array supports service
operations over the RS-232 serial port using
standard terminal emulation software available
with most systems.
1Connect a DB-9 null modem serial cable
between the port marked RS-232 on the front of
the array and one of the computer’s serial ports.
A gender changer or DB-9 to DB-25 converter
may be needed depending on the cables you
are using. The cable must be no longer than
three meters
2Boot the computer terminal or terminal
emulator.
3Start a terminal emulator program such as
Windows HyperTerminal. Set the emulator to
use the COM port with cable attached, then the
following settings:
• 115200 baud
• 8 bit ASCII
• no parity
• ASCII terminal type
• 1 stop bit
• flow control none
• echo typed characters locally
4Turn on the array. Upon successful power on
and diagnostics, the unit should display the
POST (power on self test) information found in
Exhibit 5.0-1.
5You should now be in the CLI mode. To see a
list of available commands, type help at the
Ready prompt or refer to this manual’s Index.
6Use the CLI to configure the unit as a JBOD,
RAID Level 0, RAID Level 1, RAID Level 10 or
RAID Level 5 array with or without hot spare
sleds as described later in this manual.
21
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
22
Serial port access
5.3 Ethernet Access: Telnet and SNMP Protocols
The optional 10/100 BaseT Ethernet port provides Telnet- or SNMP-based monitoring and management.
The 10/100 Base T Ethernet management services
card provides Telnet-based monitoring and
management, including firmware update using
FTP.
Remote system monitoring is also available using
Simple Network Management Protocol (SNMP).
An agent resides in the array which takes
information from the Array and translates it into a
form compatible with SNMP. If certain conditions
arise, the agent sends asynchronous notifications
(traps) to a client.
To connect to the Ethernet port
1Connect a cross-over cable (for a direct
connection to a PC) or regular network cable
from a network device to the optional RJ45
Ethernet port on the Ethernet management
card on the front of the array.
2If using a direct connection, power on and boot
up the host computer.
3Attach a DB-9 null modem serial cable (the
cable must be no longer than three meters)
from the RS-232 port of the array to a host
computer and open a terminal emulator
program on the host to set the Ethernet
parameters. Turn on the array.
4First time use: Upon successful power up and
diagnostics, set the host computer with the
appropriate settings.
The host computer must have appropriate
network settings to allow it to communicate with
the array. Please see your system
administrator for more information.
• Port type: telnet
• Terminal type:
3If you make any changes to the network setting
on the Diamond Array, use the
SaveConfiguration and FirmwareRestart
commands.
4Username/password: You will be prompted for
a username and password, up to eight
characters each, case insensitive. Only one
username/password combination is available
per array.
• You may change the telnet username and/or
password after entering a CLI session using
the commands
set TelnetUsername [username]
set TelnetPassword [password]
• Or change the telnet username and/or
password using the ExpressNAV interface
Configuration page.
• RestoreConfiguration default sets the
telnet username and password to the default
values.
• The username default is telnet.and
password default is diamond.
5You should now be in the CLI. To see a list of
available commands, type help at the
prompt or refer to this manual’s Index. Or,
access the ExpressNAV interface (refer to
ATTO ExpressNAV: Browser-based Interface
page 25).
6Configure the unit as a JBOD, RAID Level 0,
RAID Level 1, RAID Level 10 or RAID Level 5
array with or without hot spare sleds as
described later in the manual.
vt100
Ready
on
To use Telnet
1If you have not already done so, change the IP
address from the default by first accessing the
serial connection and changing it using the CLI.
Change the IP address to a network specific
value or, if the local network uses DHCP, you
may enable automatic IP addressing (set IPDHCP enabled) using the CLI.
2Open a Telnet session on the host computer.
• IP address
23
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
To use SNMP
1Enter the CLI through the serial port or
Ethernet.
2Change the IP address to a network specific
value or, if the local network uses DHCP, you
may enable automatic IP addressing.
3Set the number of trap client addresses by
typing
set SNMPTrapAddress [1-6] [IPAddress]
[Level]
4Type
set SNMPUpdates enabled
5Type
set SNMPTraps enabled
6Type SaveConfiguration restart to reboot the
array.
7Install SNMP management software on each
client you wish to receive traps (messages).
8Call technical support (refer to
Technology, Inc.
appropriate MIB file for your array.
9For each client, copy the MIB file to the
directory containing the SNMP management
software.
10 From within the SNMP management software,
compile the file
the software’s procedures.
on page viii) to get the
attodmnd-mib.mib
Contact ATTO
according to
11 Unload any default MIBs.
12 Load the Diamond MIB ATTODIAMOND
13 When requested, enter the array’s IP address
as the Remote SNMP Agent.
14 The SNMP management software will contact
the agent in the array. The screen will reply with
system information.
15 Status will be monitored and reported through
the SNMP management software.
.
Traps are generated for the following situations
• Temperature status changes in any of the
sensors located on the array mid-plane.
• A drive or a sled is physically removed from the
array or put into the array.
• The power supply is turned on or off.
• The fan is physically stopped.
24
Ethernet access
5.4 ATTO ExpressNAV: Browser-based Interface
The easiest way to communicate with the Diamond Storage Array is to use ATTO ExpressNAV, a userfriendly GUI interface accessed through a browser to control the most common capabilities of the array.
Access ATTO ExpressNAV from any browser
that supports the latest standards for XHTML 1.0
and CSS1. To take full advantage of the
ExpressNAV interface you should have Java
script enabled through your browser.
Browser compatibility
All pages are written in pure XHTML 1.0 and
CSS1 to be compatible with the latest versions of
Internet Explorer, Netscape, Mozilla (including
K-Meleon, Camino, Mozilla Firefox, Epiphany
and Galeon), and KHTML (including Konqueror
and Safari).
Minimum requirement is for Internet Explorer 5.5
and Netscape 6.2.
To optimize ExpressNAV in Internet Explorer
1Go to the browser toolbar and click on Tools
2Click on Internet Options
3Click on the Security tab
4Click on the Custom Level button.
5Click on Microsoft VM, Java permissions
6Ensure Disable Java is not selected.
7Click on the Miscellaneous tab.
8Click on Metarefresh
Opening an ExpressNAV session
1Obtain the IP address of the array.
2Type the IP address of the array into the
browser address window.
3The ExpressNAV interface splash screen is
displayed. Click on Enter.
4Enter the username and password set
previously in
Interface
The
•
• The default password is Password
5The product faceplate display appears. Click
the component you want to manage on the lefthand side menu or go to the Advanced screen
to use the CLI.
ATTO ExpressNAV: Browser-based
on page 25.
default username is Diamond
Navigating ExpressNAV
All pages are accessible by clicking on their titles
on the left side of the page. You may also go back
one page or go to the
Home
page via the titles on
the left side of the page.
Clicking on any of the red option names will bring
up a help window. After making changes on a
page, click the
Submit button at the bottom.
Clicking this button is equivalent to typing in all
the CLI commands and then the command
saveconfiguration norestart.
25
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
Exhibit 5.4-1 Atypical page in the ATTO ExpressNAV configuration tool.
Sidebar:
select the
item you
wish to
view
Information
Parameter name
Red print links to
help text
Configure choices: red type links to
another page to change configuration
options unavailable
because of previous
Submit button
same as typing all
CLI commands and
saveconfiguration
Reset button
return to previous
setting without
making any changes
norestart
choice
26
ExpressNAV
5.4.1 ExpressNAV Pages
Each page in the ATTO ExpressNAV interface provides information and/or configuration parameters
based on a specific topics. Each page can be reached through the menu on the left hand side of each
page.
Status
Contains general array information.
• Unit Information including Vendor ID, Product
ID, Firmware Revision and Serial Number
• Environmental Information
• World Wide Identifiers including Node Names
and Port Names
• Host Interface Card Status
• Fan Status
• Power Supply Status
• Storage Status including ATA Disk Errors and
Logical Unit Conflicts
Ethernet
Configures the Ethernet port.
• IP Address
• IP Gateway
• IP Subnet Mask
• Ethernet Speed
• Use DHCP
Refer to
on page 23 and
Ethernet Access: Telnet and SNMP Protocols
Ethernet Commands
on page 35 for
details.
SNMP
Remote system monitoring is available using
Simple Network Management Protocol (SNMP).
• Updates
• Traps
• Trap Recipient IP Addresses
Refer to
Access: Telnet and SNMP Protocols
Ethernet Commands
on page 35 and
on page 23 for
Ethernet
details on each parameter.
Serial Port
Contains the necessary information to configure
the serial port including baud rate and echo.
Refer to
Configuration Commands
Serial Port Access
on page 21 and
Serial Port
on page 39 for more
information on each parameter.
Fibre Channel
Contains parameters and information to manage
the Fibre Channel port.
• Data rate
• Full duplex mode
• Connection mode
Refer to
and
Connecting a Fibre Channel Array
Fibre Channel Configuration Commands
on page 11
on page
37 for more information.
Storage Management
Shows information about the drives and their
status. Information includes
• Sled Number
• Capacity of each sled
• Number of errors
• Configuration type (JBOD, RAID5, etc.)
• Virtual ID
You may place sleds on or off line by selecting or
de-selecting a check box.
Refer to
page 15 and
Determining Drive and Sled Designations
Drive Configuration Commands
on page
on
45 for more information.
Once you open this page, several other
configuration pages are available on the menu on
the left hand side of the page.
RAID
Contains the necessary information and
parameters to configure RAID groups.
Information provided includes
• Type of configuration (RAID5, JBOD, etc.)
• Virtual Disk ID
• State of sleds
• Capacity of sleds
• Interleave values
You may change the configuration of these
parameters
• Configuration Type (JBOD, RAID5)
• Number of Groups (when applicable)
• Interleave
• Striping method (sled or drive)
• Rebuild priority
27
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
Refer to
Configuration Commands
Configuring Drives
information.
on page 49 and
Drive
on page 45 for more
Advanced
Allows you to input any CLI command available
through the array.
Clear Data
Allows you to
• view the status of any Clear Data commands in
progress
• view the rebuild state of each sled
• initialize a RAID Level 5 Clear Data command
• set a rebuild state for each sled
• change the RAID Interleave.parameter
• Enable/disable AutoRebuild
Refer to
Drive Configuration Commands
on page 45
for more information.
Logical Units
Gives information on the logical units which have
been configured on the array and allows you to
change the status from online or offline or
degraded.
Refer to
page 15 and
Determining Drive and Sled Designations
Drive Configuration Commands
on page
on
45 for more information.
Rebuild
Shows the current status of rebuilds on the array
and allows you to halt, resume or initiate rebuilds.
To use the advanced page CLI commands
1After the page opens and the Ready prompt
appears, type in the CLI command
2Click the Submit button: this is equivalent to
typing the CLI command into a telnet or serial
port CLI session.
A text field beneath the box will list the most
recent commands issued to the array through
this page.
3Type saveconfiguration norestart
4Click the Submit button. Your changes will be
implemented.
5To keep the changes through the next power
cycle, type firmwarerestart or go to the
Restart page and click Restart.
Restart
Allows you to implement a firmware restart of the
array. Access is via the
Restart
link on the left
side of the page.
Note
Restarting the firmware may take a few
minutes.
Refer to
and
Drive Configuration Commands
Rebuilding RAID Configurations
on page 45
on page 65for
more information.
Configuration
Contains the necessary information to manage the
array. Configurable options are
• User name
• Password (old password, new password,
confirm password)
• Minimum operating temperature
• Maximum operating temperature
• Identify Diamond
• Restore defaults
Refer to
Maintenance Commands
on page 43 for
details.
1Click the Restart button.
A box displays a message to wait until the
counter gets to 0 and then the browser will
refresh.
2If the browser does not refresh after the counter
gets to 0, click the link to refresh it manually.
Help
Gives help information about CLI commands and
troubleshooting tips.
Provides links to pages with help text for each
category of options and one link to the
Troubleshooting Tips
and
FAQs
page on the
ATTO website. Contact information for getting in
touch with ATTO technical support is on the right.
When you click a red text box on any page,
ExpressNAV asks for your login information,
then a dialog box opens with help text.
28
ExpressNAV
5.5 Command Line Interface Use and Guidance
The command line interface (CLI) provides access to Diamond Storage Array services through a set of
ASCII-based commands. CLI commands may be entered while in CLI mode or through the Advanced
CLI page in the ExpressNAV interface.
• CLI commands are context sensitive and
generally follow a standard format
[Get | Set] Command [Parameter 1 |
Parameter 2]
followed by the
• CLI commands are not case sensitive: you may
type all upper or all lower case or a mixture, no
matter what the definition either in Help
pages states. Upper and lower case in this
manual and the
only.
• Commands generally have three types of
operation: get, set and immediate as
summarized below.
The
get
form returns the value of a parameter or
return
help
or
enter
key
or these
screen are for clarification
setting and is an informational command.
Responses to get commands are specified in the
Results
field for each command, followed by
Ready.
The
set
form is an action that changes the value of
a parameter or configuration setting. It may
require a
SaveConfiguration
command and a
system restart before changes are implemented.
The restart can be accomplished as part of the
SaveConfiguration
FirmwareRestart
command or by using a separate
command. A number of set
commands may be issued before the
SaveConfiguration
command.
Responses to set commands are either an error
message or
SaveConfiguration
Set
commands which do not require a
Ready. *,
which indicates a
command is required.
SaveConfiguration command, defined as
Immediate
commands, are immediately
implemented.
Responses to Immediate commands are either an
error message or
Ready.
Symbols, typefaces and abbreviations used to
indicate functions and elements of the command
line interface used in this manual are listed below.
Command Line Interface actions and responses
Set commands configure the Diamond Storage Array and display what you have changed after
completing the task. Commands which require a
implementation will return Ready
command are immediately implemented.
Get commands display information about the configuration of the Diamond Storage Array.
Responses to get commands are followed by Ready
Screen messages, also called returns, may be either terse, with just the current information, or
verbose, with labels and the current information. Default is verbose.
29
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
. *
. Set commands which do not require a SaveConfiguration
SaveConfiguration
.
command to complete their
Symbols, typefaces and abbreviations used to indicate functions and elements of the CLI
SymbolIndicates
[ ]Required entry
< >Optional entry
|pick one of
…Ellipses, repetition of preceding item
\nend of line
-a range (6 – 9 = 6, 7, 8, 9)
Boldface wordsmust be typed as they appear
Italicized wordsArguments which must be replaced by whatever they represent
fpFibre Channel port number (0 <= fp <= 1)
flFibre Channel LUN (logical unit number) (0 <= fl <= 24), where 0 represents the
Diamond Storage Array unit, and 1-24 represent the disk drives.
sbSCSI bus number (0<= sb <= 3)
slSCSI LUN (logical unit number) (0 <= sl <= 7)
stSCSI target ID (0 <= st <= 15)
30
Command Line Interface
5.5.1 Summary of CLI Commands
A summary of the Command Line Interface commands, their defaults, an example of how they might be
used, and where you can find the specifics of the command. Commands which have no default values
associated with them have a blank entry in that column of the table.
CommandDefaultsExamplePage
AtaDiskStateOnlineSet AtaDiskState 6 1 offline45
AudibleAlarmDisabledSet AudibleAlarm disabled41
AutoRebuildDisabledSet AutoRebuild enabled45
ClearDiskReservedAreaClearDiskReservedArea 8 245
DiamondModelDiamondGet DiamondModel41
DiamondName“
DriveCopyDriveCopy 1 1 2 245
DriveCopyHaltDriveCopyHalt 2 2 45
DriveCopyResumeDriveCopyResume 2 245
DriveCopyStatusDriveCopyStatus41
DriveInfoDriveInfo 3 241, 45
DriveSledPowerOnSet DriveSledPower 9 1 off45
DriveWipeDriveWipe 2 246
EthernetSpeedAutoSet EthernetSpeed 10035
FcConnModeLoopGet FcConnMode37
FcDataRateAutoSet FcDataRate 2 gigabit37
FcFairArbEnabledGet FcFairArb37
FcFrameLength2048Get FcFrameLength37
FcFullDuplexEnabledSet FcFullDuplex enabled37
FcHardDisabledGet FcHard37
FcHardAddress0x03, 0x04Get FcHardAddress 037
FcPortInfoGet FcPortInfo37
FcPortListFcPortList41, 38
FcPortNameGet FcPortName 141
FcWWNameGet FcWWName 038
FirmwareRestartFirmwareRestart33, 43
FTPPassworddiamondSet FTPPassword barbw5235
HelpHelp DriveInfo33
IdentifyDiamondDisabledGet IdentifyDiamond41
IdeTransferRate4Set IdeTransferRate 446
InfoInfo41
IPAddress10.0.0.1Set IPAddress 10.0.0.0235
IPDHCPDisabledSet IPDHCP enabled35
IPGateway0.0.0.0Set IPGateway 200.10.22.335
...............
”Get DiamondName41
31
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
The following commands, listed alphabetically, describe or perform general functions.
FirmwareRestart
Causes a warm restart of the Diamond Storage Array.
Immediate: FirmwareRestart
Help
Displays a list of available commands. Type
help
followed by a command name to display detailed
command-specific information.
Immediate: Help [Command Name]
RestoreConfiguration
Restores configuration to either the default configuration
or the configuration last saved into non-volatile memory.
The saved option will undo any changes made since the
last save.
Immediate: RestoreConfiguration [Default|Saved]
SaveConfiguration
If the restart option is selected, the Diamond will cycle its
power. The norestart option will save changes without
restarting. Please note: certain modifications require a
SaveConfiguration command and a system restart. If
required, the return
Ready
. * will be displayed after the
return for the modification. You may make several
changes through commands and SaveConfiguration
before implementing a restart, but once you have
restarted the Diamond, all the command changes created
before the restart and saved will be implemented. Restart
or no Restart parameter is optional
Immediate: SaveConfiguration <Restart| NoRestart>
SystemSN
Stores the Diamond Storage Array serial number. The
serial number may be one to 16 characters.
Set syntax: set SystemSN [n]
Get syntax: get SystemSN
Requires a SaveConfiguration command
VerboseMode
Specifies the detail of verbal feedback for the Command
Line Interface. Disabling this option removes parameter
names from ‘get’ commands and removes descriptions
from ‘help’ commands.
Default: enabled (returns have parameter information)
Set syntax: set VerboseMode [enabled | disabled]
Get syntax: get VerboseMode
33
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
34
General CLI commands
5.5.3 Ethernet Commands
Ethernet configuration commands configure the Ethernet and TCP/IP parameters for the Diamond
Storage Array with an optional Ethernet management services card.
EthernetSpeed
Specifies the speed of the Ethernet Network to which the
Diamond Storage Array is connected.
Choices are: [10|100 | Auto] where 10= 10 baseT, 100=
100 baseT
Default: auto
Set syntax: set EthernetSpeed [10 | 100| Auto]
Requires a SaveConfiguration command
Get syntax: get EthernetSpeed
FTPPassword
Specifies a password of up to 32 characters for an FTP
session.
Default: diamond
Set syntax: set FTPPassword
Requires a SaveConfiguration Restart command
IPAddress
Specifies the IP Address of the Diamond Storage Array
on the Ethernet network. If DHCP is enabled, the
assigned address of the Diamond will be displayed.
Setting this value always modifies the internal NVRAM
value of the IP address.If IPDHCP is enabled (see below),
get command reports current IP address assigned by
DHCP server
Default IP Address: 10.0.0.1
Set syntax: set IPAddress xxx.xxx.xxx.xxx
Requires a SaveConfiguration command
Get syntax: get IPAddress
above), get command reports current IP gateway assigned
by DHCP server. Must conform to AAA.BBB.CCC.DDD
standard network IP addressing.
Default: 0.0.0.0
Set syntax: set IPGateway AAA.BBB.CCC.DDD
Requires a SaveConfiguration command
Get syntax: get IPGateway
IPSubnetMask
Specifies the IP Subnet Mask for the Diamond Storage
Array on the Ethernet network. If DHCP is enabled, the
assigned subnet mask for the unit will be displayed.
Setting this value always modifies the internal NVRAM
value of the IP Subnet Mask.If IPDHCP is enabled (see
above), get command reports current subnet mask
assigned by DHCP server.
Default: 255.255.255.0
Set syntax: set IPSubnetMask AAA.BBB.CCC.DDD
Requires a SaveConfiguration command
Get syntax: get IPSubnetMask
SNMPTrapAddress
Sets up IP trap address and trap level.
Default: 10.0.0.1
Set syntax: set SNMPTrapAddress [Index:1-6] [Address:
XXX.XXX.XXX.XXX] [Critical | Warning | All |
None]....................................
Requires a SaveConfiguration Restart command
Get syntax: get SNMPTrapAddress
IPDHCP
Selecting DHCP allow the Diamond Storage Array to
request an IP address from the network. It requires that
the Diamond be attached to a network with at least one
DHCP server. The network must have at least one DHCP
server.
Default: disabled
Set syntax: set IPDHCP [enabled | disabled]
Requires a SaveConfiguration command
Get syntax: get IPDHCP
IPGateway
Specifies the IP Gateway for the Diamond Storage Array
on the Ethernet network. If IPDHCP is enabled (see
35
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
SNMPTraps
Enables or disables SNMP traps.
Default: disabled
Set syntax: set SNMPTraps [enabled|disabled]
Requires a SaveConfiguration Restart command
Get syntax: get SNMPTraps
SNMPUpdates
Enables or disables the SNMP Management Information
Base (MIB) database.
Default: disabled
Set syntax: set SNMPTraps [enabled|disabled]
Requires a SaveConfiguration Restart command
Get syntax: get SNMPUpdates
TelnetPassword
Specifies password for telnet session. Only one
username/password combination is available per
Diamond Storage Array. RestoreConfiguration default
sets the telnet username and password to the default
values. The password is case insensitive, with 1 to 8
characters.
Default: diamond
Set syntax: set TelnetPassword [password]
Requires a SaveConfiguration Restart command
TelnetTimeout
Specifies the number of minutes of inactivity which
elapses before a telnet session automatically times out.
Choices: 1-1440 minutes
Default: disabled
Set syntax: set TelnetTimeout [1-1440 | disabled ]
Requires a SaveConfiguration Restart command
Get syntax: get TelnetTimout
TelnetUsername
Specifies username for telnet session. Only one
username/password combination is available per
Diamond Storage Array. RestoreConfiguration default
sets the telnet username and password to the default
values.Username is case insensitive, 1 to 8 characters
Default: telnet
Set syntax: set TelnetUsername [username]
Requires a SaveConfiguration Restart command
The Telnet and SNMP protocols also use CLI
commands.
36
Ethernet CLI commands
5.5.4 Fibre Channel Configuration Commands
The Fibre Channel ports are configured with default settings but may be customized to your
specifications using the CLI commands in this section.
FcConnMode
Specifies the Fibre Channel topology for the Diamond
Storage Array. Options are loop only (loop), point-topoint only (ptp), loop preferred (loop-ptp) or point-topoint preferred (ptp-loop). Refer to
Channel Array
on page 11 for more information on Fibre
Connecting a Fibre
Channel topology. Applies to both Host Interface Cards.
Default: loop
Set syntax: set FcConnMode [loop | ptp| loop-ptp| ptploop]
Requires a SaveConfiguration command
Get syntax: get FcConnMode
FcDataRate
Specifies the Fibre Channel data rate at which the
Diamond will operate. Applies to both Host Interface
Cards.
Default: auto
Set syntax: set FcDataRate [1gb | 2gb | auto]
Get syntax: get FcDataRate
Requires a SaveConfiguration command
FcFairArb
Enabling this feature causes the Diamond Storage Array
to follow the arbitration fairness rules on the FC-AL.
Applies to both Host Interface Cards.
Default: enabled, enabling arbitration fairness
Set syntax: set FcFairArb [enabled | disabled]
Get syntax: get FcFairArb
Requires a SaveConfiguration command
FcFrameLength
Sets the frame length of a command. If not specified in
the set command, current frame length is displayed.
Applies to both Host Interface Cards.
Default: 2048
Set syntax: set FcFrameLength [512 | 1024 | 2048]
Get syntax: get FcFrameLength
Requires a SaveConfiguration command
FcFullDuplex
Enable to allow full duplex Fibre Channel
communication between the Diamond Storage Array and
host devices. Disable FcFullDuplex causes half duplex
mode.Applies to both Host Interface Cards.
Default: enabled
Set syntax: set FcFullDuplex [enabled | disabled]
Requires a SaveConfiguration command
Get syntax: get FcFullDuplex
FcHard
If hard addresses are enabled, the Diamond Storage Array
will try to use its internal hard address as its address on
the loop. Under soft addressing, the Diamond Storage
Array loop address is assigned during loop initialization.
Use FcHardAddress (described below) if you enable hard
addressing. Applies to both Host Interface Cards.
Default: disabled
Set syntax: set FcHard [enabled | disabled]
Get syntax: get FcHard
Requires a SaveConfiguration command
FcHardAddress
This hexadecimal value represents the address the
Diamond Storage Array will try to use if hard addressing
is enabled. When an optional address is not present, the
current value is displayed. Each port has individual hard
address value.
Default: 0x03 for port 0, 0x04 for port 1
Set syntax: set FcHardAddress [fp |[address]]
Get syntax: get FcHardAddress [fp]
Requires a SaveConfiguration command
FcNodeName
Returns the Fibre Channel node name stored in NVRAM
for this Fibre Channel port: the same as the World Wide
Name for port 0.
Get syntax: get FcNodeName
37
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
FcPortInfo
Retrieves information about the current state of each
Fibre Channel port. The status field indicates ‘disabled’
when a port has been internally disabled.
Immediate command: FcPortInfo
FcPortList
Lists the status of all available Fibre Channel ports.
Get syntax: FcPortList: [line count]
FcPortName
Returns the Fibre Channel port name stored in NVRAM
for this Fibre Channel port.
Get syntax: get FcPortName [port number]
FcWWName
Sets or view the Word Wide Name (WWN) of the
referenced Fibre Channel port. The WWN is a unique 8byte number that identifies the port on a Fibre Channel
network. Only the three least significant bytes of the
WWN can be modified. Fabric and loop operations are
unpredictable if duplicate WWNs are assigned.
Default: 20 00 0x where x is for 0 for port 0, 1 for port 1
Set syntax: set FcWWName [PortNumber [0 | 1]
Requires a SaveConfiguration command
Get syntax: get FcWWName [PortNumber [0 | 1]
38
Fibre Channel CLI commands
5.5.5 Serial Port Configuration Commands
The serial port configuration may be customized by using the following commands.
SerialPortBaudRate
Sets the baud rate the Diamond Storage Array will use for
its terminal interface. Choices are 2400, 9600, 19200,
38400, 57600, 10.
Default: 115200
Set syntax: set SerialPortBaudRate
[2400|9600|19200|3840057600|115200]
Requires a SaveConfiguration command
Get syntax: get SerialPortBaudRate
SerialPortEcho
Controls whether the Diamond Storage Array echoes
characters on its RS-232 port. Local ASCII terminal (or
terminal emulator) echo settings should be set to disabled
while in serialportecho enabled
Default: disabled
Set syntax: set SerialPortEcho [enabled | disabled]
Requires a SaveConfiguration command
Get syntax: get SerialPortEcho
SerialPortHandshake
Describes which handshaking method the Diamond
Storage Array will use for its terminal interface
(hardware, Xon/Xoff or none)
Default: none
Set syntax: set SerialPortHandshake [hard| Xon| none]
Requires a SaveConfiguration command
Get syntax: get SerialPortHandshake
SerialPortStopBits
Configures/reports the number of stop bits per character
for the Diamond Storage Array RS -232 serial port. The
number of data bits per character is fixed at 8 with no
parity. Choices are 1 or 2.
Default: 1
Set syntax: set SerialPortStopBits [1 | 2]
Requires a SaveConfiguration command
Get syntax: get SerialPortStopBits
39
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
40
Serial port CLI commands
5.5.6 Diagnostic Commands
AudibleAlarm
Enables or disables the audible alarm in the Diamond
Storage Array. When enabled, an alarm will sound when
the Fault LED on the front panel blinks.
Default: disabled
Set syntax: set AudibleAlarm [enabled | disabled]
Get syntax: get AudibleAlarm
DiamondModel
Returns specific Diamond Storage Array model
information including firmware release and date.
Get syntax: get DiamondModel
DiamondName
Used to identify this Diamond over its Fibre Channel and
Ethernet networks. You may customize the name of each
Diamond Storage Array enclosure to distinguish it from
other units. Maximum eight characters.
Set syntax: set DiamondName [name]
Requires a SaveConfiguration command
Get syntax: get DiamondName
FcPortList
Lists the status of all available Fibre Channel ports.
Immediate command: FcPortList
FcPortName
Returns the Fibre Channel port name stored in NVRAM
for this Fibre Channel port.
Get syntax: get FcPortName [port number]
Help
Displays a list of available commands. Type
help
followed by a command name to display detailed
command-specific information.
Immediate command: Help [Command Name]
IdentifyDiamond
Enable this option to identify the current Diamond
Storage Array. The fault LED on its front panel will blink.
Disable to cancel the ‘blink code.’
Set syntax: set IdentifyDiamond [enabled|disabled]
Get syntax: get IdentifyDiamond
DriveCopyStatus
Displays the status of a DriveCopy or DriveWipe
operation
Immediate command: DriveCopyStatus
DriveInfo
Displays information about all disk drives or detailed
information about a specific disk drive. Detailed
information about an individual drive is obtained by
supplying a drive identifier. For output examples, refer to
Information Commands Results
Immediate command: DriveInfo [sled ID] [drive ID]
on page ii.
FcNodeName
Returns the Fibre Channel node name stored in NVRAM
for this Fibre Channel port: the same as the World Wide
Name for port 0.
Get syntax: get FcNodeName
Info
Displays version numbers and other key information
about the Diamond Storage Array including data rate,
connection mode, WorldWideName, Diamond Storage
Array name.
Immediate command: Info [all]
LUNInfo
Displays information about all LUNs (logical unit
numbers) or detailed information about a specific LUN.
Do not specify a LUN to get information about all LUNs.
Specify a LUN to get detailed information about that
individual LUN.
Immediate command: LUNInfo [LUN]
.........................................
SerialNumber
View the serial board number, a 10-character field. The
first four alphanumeric characters are an abbreviation
representing the product name. The remaining six digits
are the individual unit’s number.
Get syntax: get SerialNumber
41
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
SledFaultLED
Changes the state of the selected sled LED to the
indicated state. Enter sled number (1-12) (all)
Temperature
Returns the current internal temperature of this Diamond
Storage Array in degrees Celsius. The value is read only.
Default: off
Set syntax: set SledFaultLED
[all|1|2|3|4|5|6|7|8|9|10|11|12] [on| off]|
SMARTData
Displays the current SMART Data (Self-Monitoring
Analysis and Reporting Technology) for the specified
drive.
Maintenance commands allow updating and maintenance of the Diamond Storage Array.
FcScsiBusyStatus
You may set the Diamond to report busy or queue full
when it is unable to accept the command.
Default: Busy
Set syntax: set FcScsiBusyStatus [busy|qfull]
FirmwareRestart
Causes a warm restart of the Diamond Storage Array.
Immediate command: FirmwareRestart
MaxEnclTempAlrm
Sets/displays the maximum enclosure temperature alarm
of the Diamond Storage Array in degrees Celsius. Valid
entries are between 5 and 52 degrees and above the
current minimum enclosure temperature alarm.
Default: 47
Set syntax: set MaxEnclTempAlrm [5-52]
Requires a SaveConfiguration command
Get syntax: get MaxEnclTempAlrm
MinEnclTempAlrm
Sets/displays the minimum enclosure temperature alarm
of the Diamond Storage Array in degrees Celsius.Valid
entries are between 5 and 47 degrees and below the
current maximum enclosure temperature alarm
Temperature
Returns the current internal temperature of this Diamond
Storage Array in degrees Celsius. The value is read only.
Get syntax: get Temperature
Zmodem
Use the Zmodem protocol to transfer a file to or from the
Diamond Storage Array. The filename is required if the
send
option is specified.Available only through the RS-
232 interface
CAUTIONCAUTION
After a firmware image is downloaded to
the Diamond Storage Array, the image is
placed into flash memory. During this time
(about 90 seconds), DO NOT remove power
to the Diamond Storage Array or the flash
may become corrupted. Power should not
be removed until the READY prompt
appears.
Immediate command: Zmodem [Send filename |
Receive]
Requires a FirmwareRestart
Default: 5
Set syntax: set MinEnclTempAlrm [5-47]
Requires a SaveConfiguration command
Get syntax: get MinEnclTempAlrm
43
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
44
Maintenance CLI commands
5.5.8 Drive Configuration Commands
The Diamond Storage Array ATA drives may be monitored or configured through the CLI using the
commands listed below.
ATADiskState
Sets the ATA disk to the specified state.
CAUTIONCAUTION
In a Hot Spare configuration, a drive sled
should only be taken offline if there is
absolutely no activity on that drive. If there
is any activity, the rebuild of the Hot Spare
sled may be flawed.
Choices: enter sled number (1-12), drive number (1-2)
and online or offline
Default: online
Set syntax: set AtaDiskState [sled number] [drive
number] [online| offline]
Get syntax: get AtaDiskState [sled number] [drive
number]
AutoRebuild
If enabled, initiates an automatic rebuild of a “degraded”
RAID group when a sled is replaced by a new sled. If
disabled, you must manually rebuild the RAID
configuration for the new sled by using
RAIDManualRebuild.
Default: disabled
Set syntax: set AutoRebuild [enabled|disabled]
Requires a SaveConfiguration Restart command
Get syntax: get AutoRebuild
.
ClearDiskReservedAreaData
Clears the data in the disk’s reserved area. Restarting the
Diamond Storage Array is required for these settings to
take effect. Omitting ReservedAreaIndex clears the entire
reserved area.
Choices: enter sled number (1-12), drive number (1-2)
Immediate command: ClearDiskReservedAreaData [sled
number] [drive number]
DriveCopy
Copies a drive from the source disk to the destination
disk. Parameters are the sled and drive numbers of the
source and destination drives. The destination drive must
be offline: use the ATADiskState command to determine
if the disks are offline. If you choose the same source and
destination drive, this command performs a DriveWipe.
Set syntax: DriveCopyHalt [Destination Sled] [Destination
Drive]
DriveCopyResume
Resumes a DriveCopy operation that had been stopped.
Set syntax: DriveCopyResume [Destination Sled]
[Destination Drive]
DriveCopyStatus
Displays the status of a DriveCopy, DriveWipe or
RAID5ClearData operation
Immediate informational command: DriveCopyStatus
DriveInfo
Displays information about all disk drives or detailed
information about a specific disk drive. Detailed
information about an individual drive is obtained by
supplying a drive identifier. For examples refer to
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
DriveSledPower
Gets/sets power to the specified drive sled. Sled must be
offline
Default: on
Set syntax: set DriveSledPower [sled number] [on|off]
Get syntax: get DriveSledPower [sled number]
DriveWipe
Initializes a drive: wipes it of all data. Drive must be
offline
Set syntax: DriveWipe [Destination Sled] [Dest Drive]
Requires a SaveConfiguration Restart command
IdeTransferRate
Sets the DMA mode transfer rate for all devices.
Choices: 0, 1, 2, 3, 4
Default: 4
Set syntax: set IdeTransferRate [0 | 1 | 2 | 3 | 4]
Requires a SaveConfiguration Restart command
Get syntax: get IdeTransferRate
LUNInfo
Displays information about all LUNs (logical unit
numbers) or detailed information about a specific LUN.
Do not specify a LUN to get information about all LUNs.
Specify a LUN to get detailed information about that
individual LUN. For examples, refer to
Commands Results
Get syntax: get LUNInfo [LUN]
on page ii.
...
Information
LUNState
Sets the LUN to the specified state. May be used to
facilitate removal and insertion of sleds and RAID groups
during power up/power down of sleds.
Default: online
Set syntax: set LUNState [LUN number] [online|offline]
Get syntax: get LUNState [LUN number]
QuickRAID0
Specifies the RAID Level 0 configuration for the system.
The default 0, or no RAID groups, configures the
Diamond Storage Array in a JBOD configuration.
DRIVE indicates drives on one side of the array are
adjacent members of the same stripe group while SLED
indicates the two drives on the same sled are adjacent
members of a stripe group.
Choices: 0, 1, 2, 3, 4, 6,12
Set syntax: set QuickRAID0 [0|1|2|3|4|6|12][drive| sled]
Requires a SaveConfiguration Restart command
QuickRAID1
Specifies the RAID Level 1 configuration for the system.
Sets the system to a mirrored array of spanned drives.
Causes the Configuration Manager to “stamp” the new
configuration onto the drives to take effect at the next
system startup. Setting QuickRAID0 0 removes all RAID
configurations and creates a JBOD.
Set syntax: set QuickRAID1 <Number Hot Spare sleds>
Requires a SaveConfiguration Restart command
QuickRAID5
Specifies the RAID Level 5 configuration for the system.
Sets the system to spanned drives with parity information.
Causes the Configuration Manager to “stamp” the new
configuration onto the drives to take effect at the next
system startup.
Setting QuickRAID5 0 removes all RAID configurations
and creates JBOD.
Setting QuickRAID5 ALL creates one group that
includes all contiguous sleds (minus Hot Spare sleds if
applicable).
To complete RAID Level 5 setup, the RAID5ClearData
command must be issued after the Diamond Storage
Array has been restarted: DO NOT remove power from
the array during this operation.
Choices: 0, 1, 2, 3, 4, all
Set syntax: set QuickRAID5 [1 | 2 | 3 | 4 | all] <Number Hot
Spare sleds>
Requires a SaveConfiguration Restart command
Get syntax: DriveInfo
QuickRAID10
Specifies the RAID Level 10 configuration for the
system; sets the system to a mirrored array of spanned
drives and causes the Configuration Manager to “stamp”
the new configuration onto the drives to take effect at the
next system startup. Setting QuickRAID10 0 removes all
RAID configurations and creates a JBOD.
Choices: 0, 1, 2, 3
Set syntax: set QuickRAID10 [1|2|3] <Number Hot Spare
sleds>
Requires a SaveConfiguration Restart command
46
Configure drives with CLI commands
RAID5ClearData
To Zero all drives and parity to make newly created
RAID5 groups ‘coherent’. The parameter ALL clears
data on all RAID5 groups present in the system. Must be
used at initial configuration to ensure parity is valid for all
drives in the RAID Level 5 group by setting all data and
parity to zero. Takes all LUNs offline automatically, then
brings them online. The operation takes 3-6 hours,
depending on drive capacity. Do not interrupt this
process. This is a destructive operation: all information
on these drives is lost. Applies to RAID5 only
Set syntax: RAID5ClearData [ALL | LUN]
Get syntax: DriveCopyStatus or RAID5ClearDataStatus
RAIDRebuildState
Sets the RAID Level 1, Level 5 or Level 10 rebuild status
of the specified sled to OK, degraded or faulted.
Set syntax:. set RAIDRebuildState [Sled Number]
[Degraded | OK | Faulted]
RAIDRebuildStatus
Displays the RAID1, RAID 5 or RAID 10 Rebuild Status
Summary. If no RAID groups are defined, the header
information is displayed with no data. The status
summary contains the RAID1, RAID 5 or RAID 10. The
RAIDRebuildStatus command has no effect on the state
of any rebuild in progress.
RAID5ClearDataStatus
Displays the status of RAID5 Clear Data processing. S
represents the sled number, D represents the drive
number. Applies to RAID5 only
Set syntax: RAID5ClearDataStatus
RAIDInterleave
Specifies the Interleave size (in 512 byte blocks) between
members of a RAID group. SPAN indicates that the
interleave size between drives in the group is the
minimum drive size of all members in the group.
RAIDInterleave options are 16, 32, 64, 128, 256 blocks
and span. Span is not available for RAID Level 5.
Choices all but RAID Level 5:
SPAN
Choices RAID 5:
Default: 128
Set syntax: set RAIDInterleave [1-256] [SPAN]
Requires a SaveConfiguration Restart command
Get syntax: get RAIDInterleave
16, 32, 64, 128, 256
16, 32, 64, 128, 256
or
RAIDHaltRebuild
Stops a RAID Level 1, 5 or 10 rebuild that is in progress.
Immediate command: RAIDHaltRebuild [Sled Number]
RAIDManualRebuild
Initiates a manual rebuild of a RAID Level 1, 5 or 10
LUN. An error message is returned if the specified LUN
is not a RAID Level 1, Level 5 or 10 LUN or if the sled
number is not available; no rebuild takes place. Applies to
RAID Levels 1, 5 and 10 only
Set syntax:. RAIDManualRebuild. [LUN]. [Sled Number]
Member index and the following fields in tabular form:
Status, Sled Number, Current LBA, Maximum LBA,
Status.
RAIDResumeRebuild
Resumes a RAID Level 1, Level 5 or Level 10 rebuild
which had been previously stopped.
Sets the priority of a RAID Level 1, Level 5 or Level 10
rebuild. If you select High priority, rebuild I/O requests
are implemented before system I/O requests. I f you select
Low priority, rebuild I/O requests executes only when
there are no pending I/O requests. If you select Same
priority, rebuild I/O and system I/O receive equal
consideration.
Set syntax: set RebuildPriority [high | low | same]
Requires a SaveConfiguration Restart command
Get syntax: get RebuildPriority
ResolveLUNConflicts
Re-numbers any conflicting Logical Unit numbers that
exist in the Diamond. Conflicts may occur when a unit is
taken from one Array and inserted into another Array.
Set syntax: ResolveLUNConflicts
RestoreModePages
Restores all mode pages to the factory set default.
Restarting the Diamond Storage Array is required for
settings to take effect.
Set syntax: RestoreModePages
47
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
SledFaultLED
Changes the state of the selected sled LED to the
indicated state.
Choices: enter sled number 1-12 or all, on or off
Default: off
Set syntax: set SledFaultLED [all|sled number] [on| off]
VirtualDriveInfo
Displays the named Virtual Drive definitions. For
examples, refer to
The Diamond Storage Array can be configured as a JBOD, RAID Level 0, RAID Level 1, RAID Level
10 or RAID Level 5 array. Its default is JBOD. RAID is a storage configuration which uses multiple disk
drives to increase capacity, performance and/or reliability.
You may configure your Diamond Storage Array
in several different ways depending on your needs
although the Diamond makes some choices for
your. The following elements must be considered
when you are configuring your Diamond.
• RAID level
• Interleave
• Hot Spares option
Using the ExpressNAV browser-based interface is
the easiest way to set up your Diamond. You may
also use the Command Line Interface commands.
CAUTIONCAUTION
Changing these parameters causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure you
back up all information before setting up a
different configuration.
JBOD (Just a Bunch of Disks)
JBOD (Just a Bunch of Disks) configuration, the
default for the Diamond Storage Array, allows
many individual disk drives to be available for
normal storage operations. A JBOD configuration
allows you to access each disk drive in the array
independently. Any action you can do to a normal
disk drive can be performed on any disk in the
JBOD.
RAID Level 0
RAID Level 0 (striping) is based on the fact that
increased disk performance can be achieved by
simultaneously accessing data across multiple
disk drives in an array. This arrangement
increases data transfer rates while reducing
average access time by overlapping drive seeks.
RAID Level 0 groups provide data that is striped
across several drives. RAID Level 0 is pure
striping, without redundancy, meaning there is no
data protection. If one disk fails, all data within
that stripe set is lost.
RAID Level 0 is used by applications requiring
high performance for non-critical data.
The
QuickRAID0
command, accessed through
the CLI, allows a simple, fast, out-of-the-box
setup of the array into evenly-sized RAID Level 0
stripe groups.
RAID Level 1
RAID Level 1 (mirroring) ensures the security of
data by writing the exact same data
simultaneously to two or more different drives.
This application is for users with critical data
which cannot be lost or corrupted due to the
failure of a single drive.
With RAID Level 1, the host will see what it
believes to be a single physical disk of a specific
size: it does not know or care about the mirrored
pair. The RAID controller manages where data is
written and read, allowing one disk to fail without
the host knowing it has failed. The array will send
notification of the failure over the serial or
Ethernet port and the fault LED will be
illuminated. Service personnel can then replace
the failed drive and initiate a rebuild.
RAID Level 1 is used in applications containing
mission critical data. The
QuickRAID1
command, accessed through the Command Line
Interface, allows a simple, fast, out-of-the-box
setup of the array into RAID Level 1 mirrored
groups.
RAID Level 10
RAID Level 10 (mirroring with striping)
increases data transfer rates while ensuring
security by writing the exact same data
simultaneously to two or more different drives.
49
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
RAID Level 10 is used in applications requiring
high performance and redundancy, combining the
attributes of RAID Levels 1 and 0.
The
QuickRAID10
command, accessed through
the Command Line Interface, allows a simple,
out-of-the-box setup of RAID Level 10 groups.
The array will operate in degraded mode if a drive
fails unless you have enabled Hot Spare sleds.
RAID Level 5
RAID Level 5 increases reliability while using
fewer disks than mirroring by employing parity
redundancy. Distributed parity on multiple drives
provides the redundancy to rebuild a failed drive
from the remaining good drives. Parity data is
added to the transmitted data at one end of the
transaction, then the parity data is checked at the
other end to make sure the transmission has not
had any errors.
In the array, transmitted data with the added parity
data is striped across disk drives. A hardware
XOR engine computes parity, thus alleviating
software processing during reads and writes.
The array will operate in degraded mode if a drive
fails unless you have enabled Hot Spare sleds.
file transfer size is large, the interleave value
should be large, and vice versa.
The value entered for the
RAIDInterleave
command refers to blocks of data: one block is
equivalent to 512 bytes of data.
Valid entries are 16, 32, 64, 128, 256 and SPAN.
SPAN, not available in RAID Level 5, indicates
that interleave size between the drives in the
group will be the minimum drive size of all
members in the group.
Hot Spare sleds
In most configurations, if a member of a virtual
device becomes degraded, you must swap out the
faulted sled as defined in
Instructions on page 71
AutoRebuild
, you must also start a manual rebuild.
Hot Swap Operating
. If you have not enabled
For four configurations, however, Hot Spare sleds
may be designated as replacements for faulted
sleds without intervention by you or a host.
Each configuration requires a certain number of
Hot Spare sleds. These sleds, once designated as
Hot Spares, are not available for other use.
The following configurations will support
optional Hot Spare sleds
Interleave
The interleave size sets the amount of data to be
written to each drive in a RAID group. This is a
tunable parameter which takes a single stream of
data and breaks it up to use multiple disks per I/O
interval.
The CLI command
RAIDInterleave
allows you
to change the size of the sector interleave between
RAID groups. The value will depend upon the
normal expected file transfer size. If the normal
RAID Level 1:
RAID Level 10:
RAID Level 5:
RAID Level 5:
2 Hot Spare sleds
1 group, 2 Hot Spare sleds
1 group, 1 Hot Spare sled
2 groups, 2 Hot Spare sleds
Enhancing performance
SpeedWrite, enabled by the CLI command
SpeedWrite
, improves the performance of
WRITE commands
Configuring drives
50
6.1 JBOD
The Diamond Storage Array is set up in a JBOD (Just a Bunch of Disks) configuration as default. JBOD
configuration allows for many individual disk drives to be available for normal storage operations.
CAUTIONCAUTION
Selecting JBOD configuration causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure all of
your information is backed up before
setting up the Diamond Storage Array in a
JBOD configuration.
A JBOD configuration allows you to access each
of the possible 24 disk drives in the Diamond
Storage Array independently. In this
configuration, any action you can do to a normal
disk drive can be performed on any disk in the
JBOD.
To set up the JBOD configuration
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
Command Line Interface.
1Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
on page 17). You should now be in
ExpressNAV: Browser-based Interface
Accessing
ATTO
on page 25).
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
2Type set QuickRAID0 0. The command will
configure the Diamond Storage Array in the
JBOD configuration.
3Information will display on the screen while the
Diamond Storage Array updates NVRAM. The
Ready* prompt displays.
4Type SaveConfiguration to save the JBOD
configuration.
5Type FirmwareRestart to reboot the Diamond
Storage Array.
6Reboot the host computer.
The Diamond Storage Array is now configured
as a set of individual disk drives.
7To verify the configuration, type DriveInfo
any sleds are missing, the sled slots will be
reported as offline.
.
If
51
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
52
JBOD
6.2 RAID Level 0
The Diamond Storage Array can be set up into RAID Level 0 (striping) groups to allow it to read and
store data at a higher transfer rate. QuickRAID0, a CLI command, allows you to set up the system as if
it were a single drive instead of separate drives.
CAUTIONCAUTION
Setting RAID configuration causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure all
information is backed up before setting up
RAID groups.
RAID Level 0 groups provide data that is striped
across several drives. The
QuickRAID0
command, accessed through the CLI or the
ExpressNAV interface, sets up the Diamond
Storage Array into evenly-sized RAID Level 0
stripe groups. Each stripe group is a virtual drive
named with its own LUN (logical unit number).
With a fully populated array, RAID 0 may be
configured as 1, 2, 3, 4, 6, or 12 LUNs. If you set
up RAID0 1, all 24 drives are configured as a
single stripe group. You may also configure two
LUNs of 12 drives each, three LUNs of eight
drives each, four LUNs of six drives each, six
LUNs of four drives each and 12 LUNS of two
drives each. (See Exhibit 6.2-1). The
QuickRAID0
command assumes there are 24
drives available.
Sled-based versus disk-based
RAID Level 0 can be configured one of two ways,
sled-based or disk-based. The default is sledbased.
Sled-based
Use sled-based if an external RAID
controller controls the Diamond Storage Array to
ensure that both drives on a sled will be members
of the same RAID group (LUN). Removing one
sled will not affect other LUNs.
Drive-based
QuickRAID0
designates each
drive on a sled as a either partner 1 or partner 2.
Stripe groups are made by combining all partners
designated as 1 together, and all partners
designated as 2 together. Removing one sled will
affect more than one LUN because each partner
will belong to a different LUN.
To set up RAID Level 0 groups
1Connect to the array via the RS-232 port or the
optional Ethernet management services card
(refer to
should now be in CLI.
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
ExpressNAV: Browser-based Interface
3QuickRAID0 options are 0, 1, 2, 3, 4, 6 and 12
RAID groups, sled-based or drive-based. The
number indicates the number of RAID groups.
Sled or drive indicates the way you want the
array striped. The QuickRAID0 command will
divide the total number of drives in the same
array equally by the number called out in the
command. Type
set QuickRAID0 [0|1|2|3|4|6|12]
[DRIVE|SLED]
Accessing the Array
on page 17). You
ATTO
on page 25).
Note
Because ExpressNAV pages take you through
this process easily, the following instructions
are based on the CLI commands. Use these
instructions as a guide in ExpressNAV.
An example of RAID 0 configuration (QuickRAID0 4): 2 or more physical drives
into 1 or m ore virtual drives
RAID 0 subsystem example:
4 virtual devices
53
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
24 physical drives
4The array will update
NVRAM. The Ready
displays.
5Type
SaveConfiguration.
6Type
FirmwareRestart to
reboot the array.
*
7Reboot the host computer.
8If sled(s) or drive(s) are physically missing from
the array, the entire stripe group (LUN)
containing the drive(s) will be unavailable. To
determine which drives would be unavailable in
various configurations, see Exhibit 6.2-1 and
Exhibit 6.2-2.
To remove RAID Level 0 groups
(refer to
Accessing the Array
on page 17). You
should now be in CLI.
1Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
ExpressNAV: Browser-based Interface
ATTO
on page 25).
2Type set QuickRAID0 0 to configure the array
in JBOD mode.
3Continue with steps 4 through 7 of
RAID Level 0 groups
on page 53.
To set up
1Connect to the array via the RS-232 port or the
optional Ethernet management services card
Exhibit 6.2-1 Sled-based QuickRAID0 stripe groups with LUN designations in a fully populated Array set up as
QuickRAID0 6 sled
Physical Sled123456789101112
Physical Drive121212121212121212121212
JBOD1 111111111111111111111111
2 111111111111222222222222
3 111111112222222233333333
4 111111222222333333444444
6 11112222
12112233445566778899101011111212
QuickRAID0 parameters
. If sled 6 were to be withdrawn from the array, LUN 3 (grayed boxes) would be unavailable.
3333444455556666
LUNs: virtual drive numbers
Exhibit 6.2-2 Drive-based QuickRAID0 stripe groups with LUN designations in a fully populated Array set up as
QuickRAID0 6 Drive
Physical Sled123456789101112
Physical Drive121212121212121212121212
JBOD 0 113214315416517618719820921102211231224
1 111111111111111111111111
2 121212121212121212121212
3 121212121313131323232323
4 131313131313242424242424
6 14141414
QuickRAID0 parameter
12 1 7 1 7 2 8 2 8 3 9 3 9 410410511511612612
. If sled 6 were to be withdrawn from the array, LUNs 2 and 5 would be unavailable.
2525252536363636
LUNs: virtual drive numbers
54
Diamond Storage Array
Exhibit 6.2-3 Configurations of a fully populated Diamond Storage Array in RAID Level 0.
55
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
56
6.3 RAID Level 1
The Diamond Storage Array can be set up into RAID Level 1 (mirrored) groups to provide greater
reliability by simultaneously writing data to two sleds. Each sled partnered through QuickRAID1, a CLI
command, has the same data as its partner.
CAUTIONCAUTION
Selecting RAID configuration causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure all
information is backed up before setting up
RAID groups.
The configuration of RAID Level 1 performs the
same operations on two partnered sleds at the
same time, providing an automatic backup of
data. The operating system sees the two sleds as
one virtual sled with its own LUN (Logical Unit
Number).
QuickRAID1
The
to be set into mirrored drives. The
command allows the array
RAID 1 in a fully populated Diamond Storage Array: 6 sleds, each partnered with
another sled, with each partner a mirror image of the other
command first spans two drives on a sled
together, then partners two sleds to be a
RAID Level 1 group designated by a LUN
(logical unit number).
To set up RAID Level 1 groups
1Connect to Diamond Storage Array
services via the RS-232 port or the
optional Ethernet management services card
(refer to
should now be in CLI.
2Continue with the CLI or access the
of the ExpressNAV interface (refer to
ExpressNAV: Browser-based Interface
3QuickRAID1 has no options: the command sets
up each sled and its mirror image. Type set QuickRAID1. The Ready* displays.
4The array will update NVRAM. The Ready*
displays.
5Type SaveConfiguration.
Accessing the Array
on page 17). You
RAID page
ATTO
on page 25).
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
6Type FirmwareRestart to reboot the array.
7Reboot the host computer.
8In a fully populated array, your operating
system displays six drives.
Note
In a less than fully populated array, if both
partners of a LUN are missing, the LUN will not
exist. If only one partner is missing, the LUN
will exist, but it will be degraded (unprotected).
See Exhibit 6.3-2 to determine which LUNs
would be affected.
Exhibit 6.3-1 Drive sleds, LUNs and mirror partners in
a RAID Level 1 configuration.
2 spanned drives per sled
each sled a mirror image of its
6 virtual devices
To remove RAID groups
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
on page 17). You should now be in
ExpressNAV: Browser-based Interface
3Type set QuickRAID0 0. This will configure the
array in JBOD mode.
4The array will update NVRAM. The Ready*
displays.
5Type SaveConfiguration.
6Type FirmwareRestart to reboot the array.
7Reboot the host computer.
8Type DriveInfo when in CLI or access the
Storage Management page of the
partner
Accessing
ATTO
on page 25).
57
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
ExpressNAV interface to determine the setup of
the array.
the CLI or enter ATTO ExpressNAV browser
interface Advanced CLI Configuration page.
2Type set QuickRAID 1 2
Hot Spare sleds
To set up RAID Level 1 with Hot Spare sleds
3Type SaveConfiguration Restart
4The array is configured into one RAID Level 1
group with two Hot Spare sleds.
1Connect to Diamond Storage Array services
(refer to
Accessing the Array
on page 17) and use
Exhibit 6.3-2 Mirrored stripe groups with LUN designations in a fully populated Diamond Storage Array. If sled 12 were
removed, the drives marked LUN 6 would be available but degraded (unprotected by mirroring). If both sleds 11 and 12 were
missing, LUN 6 would be unavailable.
Exhibit 6.3-3 Configuration of sleds in RAID Level 1: five LUNs with two Hot Spare sleds
58
RAID Level 1
6.4 RAID Level 5
RAID Level 5 increases reliability while using fewer disks than mirroring by employing parity
redundancy. Distributed parity on multiple drives provides the redundancy to rebuild a failed drive from
the remaining good drives.
CAUTIONCAUTION
Selecting RAID configuration causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure all
information is backed up before
configuring RAID groups.
In RAID Level 5, parity data is added to the
transmitted data at one end of the transaction, then
the parity data is checked at the other end to make
sure the transmission has not had any errors.
In the Diamond Storage Array, transmitted data
with the added parity data is striped across disk
drives. A hardware XOR engine computes parity,
thus alleviating software processing during reads
and writes.
The array uses parity declustering, a special case
of RAID Level 5. Parity information is spread
across each LUN, not concentrated on one drive
or sled.
When you initially set up RAID groups using the
QuickRAID
command, groups are synchronized
automatically because there is no pre-existing
data on the drives. However, drives may display
as “degraded, and you need to set all LUNs to OK
status. Refer to
Rebuilding RAID Level Configurations
on page 63.
Configuring a fully-populated array
You may set up a fully-populated Diamond (12
sleds) into one, two, three or four RAID Level 5
groups, with or without hot spare sleds, using the
QuickRAID 5 command.
To set up RAID Level 5 groups
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
on page 17). You should now be in the
Accessing
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
ExpressNAV: Browser-based Interface
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
3Decide how many RAID Level 5 groups you
want (1, 2, 3 or 4)..
4Type set QuickRAID5 [0|1|2|3|4]
0 returns the array to JBOD
5Type SaveConfiguration Restart to save the
RAID Level 5 configuration.
6A Ready prompt displays. You must zero all
drives and parity to make all RAID Level 5
drives coherent. Type RAID5ClearData al
CAUTIONCAUTION
This is a destructive operation: all
information stored on these drives is lost.
DO NOT interrupt power until the
RAID5ClearData operation has completed
(three to six hours).
7Information displays on the screen while the
array updates NVRAM ending with a Ready
8Type SaveConfiguration.
9Type
10 Reboot the host computer connected via Fibre
11 The array is now configured. To verify the
To set up one RAID Level 5 group with one Hot
Spare sled
1Connect to Diamond Storage Array services
FirmwareRestart to reboot the array.
Channel or SCSI to the array.
configuration, type DriveInfo. If any sleds are
missing, the sled slots are reported as
(refer
Accessing the Array
the Command Line Interface or enter ATTO
ExpressNAV browser interface Advanced CLI
Configuration page.
on page 17) and use
ATTO
on page 25).
l
*.
offline
.
59
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
2Type set QuickRAID5 1 1
3Type SaveConfiguration Restart
The array is configured into one RAID Level 5
group with one Hot Spare sled.
the CLI or enter ATTO ExpressNAV browser
interface Advanced CLI Configuration page.
2Type set QuickRAID5 2 2
3Type SaveConfiguration Restart
The array is configured into two RAID Level 5
To set up two RAID Level 5 groups with two Hot
Spare sleds
groups with two Hot Spare sleds. Refer to
Exhibit 6.4-1
1Connect to Diamond Storage Array services
(refer to
Accessing the Array
on page 17) and use
Exhibit 6.4-1 LUNs are set up using the drives and sleds shown here. Parity information is spread throughout each
LUN.
Sled123456789101112
Drive121212121212121212121212
QuickRAID5 1
QuickRAID5 2
QuickRAID5 3
QuickRAID5 4
LUN 1LUN 2
LUN 1LUN 2LUN 3
LUN 1LUN 2LUN 3LUN 4
LUN 1
Exhibit 6.4-2 Drives are striped, and parity information is interspersed among the sleds.
Physical Sled123456789101112
Physical Drive121212121212121212121212
Step 1Virtual Drive
123456789101112
Step 2Striping
Step 3Created LUN
LUN 1LUN 2LUN 3LUN 4
Exhibit 6.4-3 Configuration of sleds in RAID Level 5 in a fully populated array (12 sleds).
Sled123456789101112
Drive12121212121212121212121
QuickRAID5 1 1
QuickRAID5 2 2
LUN 1LUN 2Hot
LUN 1Hot
Spare
2
Spare
Hot
Spare
60
RAID Level 5
Configuring a partially-populated array
The simplest way to attain RAID Level 5 in a
partially-populated array (an array with three or
more sleds but less than 12 sleds) is to create one
RAID Level 5 group, with or without hot spare
sleds, encompassing all the available sleds by
using the CLI command
QuickRAID5 ALL
.
To set up a partially populated arrays, you must
have at least three sleds filling contiguous slots as
shown in Exhibit 6.4-4, beginning with the slot
closest to the management card.
Exhibit 6.4-4 Examples of RAID Level 5 configurations in partially-populated array with at least six sleds. Hot Spare
sleds are in the highest slot numbers.
Sled
QuickRAID5 4
3 contiguous sleds in slots 1-3
and slots 4-6 with no Hot Spare
sled
QuickRAID5 3
4 contiguous sleds in slots 1-4
and slots 5-8 with no Hot Spare
sled
QuickRAID5 2
6 contiguous sleds in slots 1-6
with no Hot Spare sled
QuickRAID5 2 1
5 contiguous sleds in slots 1-5
with up to 2 Hot Spare sleds
QuickRAID5 ALL
3-12 contiguous sleds with no
Hot Spare sleds
QuickRAID5 ALL 1
3-11 contiguous sleds with 1 Hot
Spare sled
To set up RAID Level 5 groups
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
on page 17). You should now be in the
ExpressNAV: Browser-based Interface
123
LUN1
LUN 1
LUN 1
LUN 1
Accessing
ATTO
on page 25).
456
LUN 2
LUN 1
LUN 1
3Decide the RAID Level 5 configuration you
want based on the number of sleds you are
using and Exhibit 6.4-4 above.
4Type set QuickRAID5 [2 | 3 | 4 | ALL]
5Type SaveConfiguration Restart to save the
RAID Level 5 configuration.
6A Ready prompt displays. You must zero all
drives and parity to make all RAID Level 5
drives coherent. Type RAID5ClearData al
789
LUN 2
101112
Hot
Spare
Hot
Spare
l
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
61
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
CAUTIONCAUTION
This is a destructive operation: all
information stored on these drives is lost.
DO NOT interrupt power until the
RAID5ClearData operation has completed
(three to six hours).
7Information displays on the screen while the
array updates NVRAM ending with a Ready
8Type SaveConfiguration.
9Type
10 Reboot the host computer connected via Fibre
11 The array is now configured. To verify the
To set up one RAID Level 5 group with one Hot
Spare sled
1Connect to Diamond Storage Array services
2Type set QuickRAID5 ALL 1
3Type SaveConfiguration Restar
FirmwareRestart to reboot the array.
Channel or SCSI to the array.
configuration, type DriveInfo. If any sleds are
missing, the sled slots are reported as
(refer to
the Command Line Interface or enter ATTO
ExpressNAV browser interface Advanced CLI
Configuration page.
Accessing the Array
on page 17) and use
t
The array is configured into one RAID Level 5
group with one Hot Spare sled.
offline
*.
.
Removing RAID groups
To remove RAID groups
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
on page 17). You should now be in
ExpressNAV: Browser-based Interface
3Type set QuickRAID5 0. This configures the
array in JBOD mode.
4Information displays on the screen while the
array updates NVRAM ending with a Ready
5Type SaveConfiguration.
6Type
7Reboot the host computer connected via Fibre
8The array is now configured. To verify the
FirmwareRestart to reboot the array.
Channel or SCSI to the array.
configuration, type DriveInfo. If any sleds are
missing, the sled slots are reported as
Accessing
ATTO
on page 25).
*.
offline
.
62
RAID Level 5
6.5 RAID Level 10
The Diamond Storage Array can be set up into RAID Level 10 (striped and mirrored) groups to provide
greater reliability by simultaneously writing data to two sleds. Each sled partnered through
QuickRAID10, a CLI command, has the same data as its partner.
CAUTIONCAUTION
Selecting RAID configuration causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure all
information is backed up before
configuring RAID groups.
The configuration of RAID Level 10 stripes
information across several mirrored drives,
performing the same operations on two partnered
sleds at the same time thus providing an automatic
backup of data. The
QuickRAID10
command first
creates six mirrored groups, then stripes them into
groups of one, two or three RAID 10 groups (see
Exhibit 6.5-2).
To set up RAID Level 10 groups
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
on page 17). You should now be in
ExpressNAV: Browser-based Interface
Accessing
ATTO
on page 25).
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
3Decide how many RAID10 groups you want (0,
1, 2 or 3).
4Type set QuickRAID10 [0 |1 | 2| 3].
Note
will return the array to JBOD.
0
5The array will update NVRAM. The Ready*
displays.
6Type SaveConfiguration.
7Type FirmwareRestart to reboot the array.
8Reboot the host computer.
To remove RAID groups
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
on page 17). You should now be in
Accessing
An example of RAID 10 (QuickRAID10 2) in a fully populated Diamond Storage
Array: 6 sleds, each partnered with another sled, with each partner a mirror image
of the other, configured into two stripe groups
2 virtual devices
63
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
2 spanned drives per sled
each sled a mirror image of its
partner
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
ExpressNAV: Browser-based Interface
ATTO
on page 25).
3Type set QuickRAID0 0 to configure the array
in JBOD mode.
4The array will update NVRAM. The Ready*
displays.
5Type SaveConfiguration.
6Type FirmwareRestart to reboot the array.
7Reboot the host computer.
8Type DriveInfo when in CLI or access the
Hot Spare sleds
To set up RAID Level 10 with Hot Spare sleds
1Connect to Diamond Storage Array services
(refer to
the Command Line Interface or enter ATTO
ExpressNAV browser interface Advanced CLI
Configuration page.
2Type set QuickRAID10 1 2
3Type SaveConfiguration Restart
4The array is configured into one RAID Level 10
group with two Hot Spare sleds.
Accessing the Array
on page 17) and use
Storage Management page of the
ExpressNAV interface to determine the setup of
the array.
Exhibit 6.5-1 Configuration of sleds in RAID Level 10: five mirrored pairs of sleds in one Virtual Drive and two Hot
Spare non-mirrored sleds
All configurations will not be available if the array has fewer than 24 physical drives in 12 physical sleds.
For example, QuickRAID 10 1 will only work with a fully populated array. QuickRAID10 3 will work if sleds
9-12 are removed: LUNs 1 and 2 will be available but LUN 3 will not be available.
64
RAID Level 10
6.6 Rebuilding RAID Configurations
If a sled must be removed and a new sled inserted into the Diamond Storage Array while it is configured
in a RAID Level 1, 5 or 10, you must rebuild the RAID Level using CLI commands or the ExpressNAV
interface.
CAUTIONCAUTION
Selecting RAID parameters causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure all of
your information is backed up before
setting up RAID groups.
When you initially set up RAID groups using the
QuickRAID
command, groups are synchronized
automatically because there is no pre-existing
data on the drives. However, drives may display
as “degraded, and you need to set all LUNs to OK
status.
The simplest method to check RAID group status
is to access the
interface. Refer to
Interface
To reset LUN status
1Display the status of the array by typing
2Set the sleds which are listed as degraded to a
set RAIDRebuildState [sled number] OK
on page 25
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
RAIDRebuildStatus
rebuild state of OK by entering
RAID
page of the ExpressNAV
ATTO ExpressNAV: Browser-based
.
.
Note
Drive rebuilding reduces performance. You
may want to leave
disabled
hours, or use the
described below.
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
and manually rebuild during off-peak
on page 17). You should now be in
ExpressNAV: Browser-based Interface
3Type AutoRebuild enabled.
4Information displays on the screen while the
array updates NVRAM ending with a Ready*
5Type SaveConfiguration.
6Type
7Reboot the host computer connected via Fibre
8To verify the configuration, type
9If a rebuild is necessary, the array will
Rebuild priority
FirmwareRestart to reboot the array.
Channel or SCSI to the array.
RAIDRebuildStatus
automatically rebuild drives.
AutoRebuild
RebuildPriority
at the default
command
Accessing
ATTO
on page 25).
.
Drive rebuilding reduces performance. Use the
RebuildPriority
RAID
page of the ExpressNAV interface to
command through the CLI or on the
customize when your rebuilds will occur.
To synchronize mirrored drives automatically
If mirrored drives are removed for more than 15
to 30 seconds and then re-inserted or replaced, the
replaced drives are labeled “degraded” when you
check the Array’s status by typing
RAIDRebuildStatus
. If you enable
array rebuilds the degraded drives automatically
when a new drive is inserted.
65
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
AutoRebuild.
the
Choices are
• If you select High priority, rebuild I/O requests
are implemented before system I/O requests.
• If you select Low priority, rebuild I/O requests
execute only when there are no pending I/O
requests.
• If you select Same priority, rebuild I/O and
system I/O receive equal consideration.
High, Low
and
Same
.
You must use a
SaveConfiguration Restart
command to implement the rebuild priority
command.
3If AutoRebuild has not been disabled, type
set AutoRebuild disabled saveconfiguration
restart.
To synchronize mirrored drives manually
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
CLI.
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
on page 17). You should now be in
ExpressNAV: Browser-based Interface
Accessing
ATTO
on page 25).
4After the array reboots and completes its
diagnostics, enter the CLI and type
RAIDManualRebuild L S where L is the LUN
and S
is the sled to be rebuilt.
This procedure may take a few hours,
depending on the size of the LUN.
5To check the rebuild status, type
RAIDRebuildStatus
66
6.7 RAID Interleave Parameters
The interleave size sets the amount of data to be written to each drive in a RAID Level group. This is a
tunable parameter which takes a single stream of data and breaks it up to use multiple disks per I/O
interval.
CAUTIONCAUTION
Changing this parameter causes all
previous drive data on the Diamond
Storage Array to be erased. Make sure you
back up all information before setting up
different interleave sizes.
The default sector interleave set by the
QuickRAID
command is 128 blocks (64k). The CLI
command,
RAIDInterleave
, allows you to change
the size of the sector interleave between RAID
groups. The value depends upon the normal
expected file transfer size. If the normal file
transfer size is large, the interleave value should
be large, and vice versa.
The value entered for the RAIDInterleave
command refers to blocks of data: one block is
equivalent to 512 bytes of data.
To change the RAID Interleave parameter
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
Command Line Interface.
on page 17). You should now be in
Accessing
2Continue with the CLI or access the RAID page
of the ExpressNAV interface (refer to
ExpressNAV: Browser-based Interface
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
RAIDInterleave options are 16, 32, 64, 128, 256
blocks and span. Span is not available for RAID
Level 5.
3In all RAID levels except RAID Level 5, type
ATTO
on page 25).
set RAIDInterleave [16|32|64|128|256| span]
For RAID Level 5 type
set RAIDInterleave [16|32|64|128|256]
4Information displays on the screen while the
array updates NVRAM ending with a Ready
5Type SaveConfiguration.
6Type
7Reboot the host computer connected via Fibre
8The array is now configured. To verify the
FirmwareRestart to reboot the array.
Channel or SCSI to the array.
configuration, type
get
RAIDInterleave.
*.
67
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
68
RAID interleave
7.0 Hardware Maintenance
E
s
The disk drive sleds, blower assemblies, power supplies, host interface cards, and system management
card may be replaced with identical or upgraded parts.
WARNING
The only way to completely de-energize the unit is
to turn off both power
Power Switch Positions
On Stand-by
off power to the array; it is not an AC on-off switch.
Power may still be in the unit through the other
power supply.
supplies and unplug both
power cords from the
back of the unit.
Turning the power switch
to the Stand-by position
on one power supply
does not completely turn
xhibit 7-1: The management card may be accessed via a
erial port DB-9 connector or an optional Ethernet
connection.
CAUTIONCAUTION
All modular components must be replaced
by qualified personnel only.
Do not leave empty openings in the Diamond
Storage Array. Empty openings affect airflow and
may cause the unit to overheat and shut down.
Components are electrostatic sensitive. Use
proper grounding methods when working with or
around the array.
Always store spare components in proper ESD
containers when not in use.
The power supply and blower assembly may be
replaced while the unit is running. (Refer to
Operating Instructions on page 71
• Host interface cards and management cards may only
be replaced when the Diamond Storage Array is off.
Backup the unit fully before replacing these
components.
• You may remove a disk drive sled while the array is
powered on. Refer to the instructions in
Operating Instructions on page 71
To remove a management card
1Power down both power supplies.
2Loosen the screws holding the card in place.
3Pull out the assembly and replace it with
another.
4Securely tighten all screws after replacing the
component.
To remove a disk drive sled (Exhibit 7-2)
1Loosen the screws on either side of the assembly
2Pull on the assembly’s handle and carefully
slide it out of its bay.
)
for details.
Hot Swap
Hot Swap
3Replace the disk drive sled with another sled.
To remove a Host Interface Card
1Power down both power supplies
2Remove any cable attached to the port.
3Loosen the retaining screws
4Pull the Host Interface Card out of the unit.
5To replace the card, push it back into the unit
and tighten the retaining screws.
To remove the power supply (Exhibit 7-4),
1Press the Stand-by power switch to the off position
2Remove the power cord
3Using a No. 1 Phillips screwdriver, loosen the
screws holding the assembly in place.
4Pull out the assembly and replace it with
another.
5Securely tighten all screws after replacing the
component.
To remove a blower assembly (Exhibit 7-4),
1Using a No. 1 Phillips screwdriver, loosen the screws
holding the assembly in place.
2Pull out the assembly and replace it with
another.
3Securely tighten all screws after replacing the
component.
WARNING
Do not leave empty openings on the front
or rear of the Diamond Storage Array under
any circumstances.
69
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
E
Exhibit 7-3: The Fibre Channel or SCSI Host
Interface Card may be replaced by shutting
power down, removing any cable attached to the
port, removing the SFP according to
manufacturer's instructions, loosening the
screws at the top and bottom of the card, then
carefully pulling out the unit.
xhibit 7-2: Above, disk drive sled partially pulled out of the Diamond
Storage Array. Bottom left, top of disk drive sled. Bottom right, underside
of disk drive sled showing individual drives
WARNING
Do not leave empty openings on the
front or rear of the Diamond Storage
Array under any circumstances.
Exhibit 7-4: A power supply pulled out from a rackmount Diamond Storage Array: do not leave an empty opening
while the Diamond Storage Array is operating. Access the blower assembly and the power supply by loosening the
screws on either side of the component, then pulling out the part. If a blower or power supply stops working, keep it
in place until another component is installed. (Note: host interface configuration pictured is not supported)
70
Maintenance
7.1 Hot Swap Operating Instructions
To maintain array up time, individual disk drive sled assemblies, power supplies and blower assemblies can be
replaced with the unit fully operational. Special instructions need to be followed to perform these operations.
Disk drives
The following cautions must be observed when hot
swapping disk drives.
• Individual disk drive sled assemblies may be
replaced while the array is operating with no
other intervention only if there is absolutely no activity on that drive. Failure to ensure no activity
may destroy any data on that drive and possibly
stop the entire array operation. Follow the
instructions below using CLI commands to
replace drives.
• Removing a drive sled that is part of a RAID
Level 0 group will result in the loss of all data in
the groups associated with that sled. Follow
your backup procedures when removing sleds.
• Do not leave empty openings on the front or rear
of the array under any circumstances. Empty
openings affect airflow and may cause the unit
to overheat and shut down.
• All modular components must be replaced by
qualified personnel only. Components are
electrostatic sensitive. Use a static wriststrap
when handling any of the cards inside the array.
Use proper grounding methods. Always store
spare components in proper ESD containers
when not in use.
Follow your backup procedures before removing a
sled. You may copy drives using the appropriate CLI
commands (Refer to
page 45).
The following method is the safest way to perform a
hot swap of a drive.
The general approach: identify the disk drive sled to be
replaced, take it offline using the appropriate CLI
commands, turn off its power using CLI commands,
remove and replace with a new disk drive sled, power
up the new sled, and place back on line.
1Connect to Diamond Storage Array services
(refer to
enter the Command Line Interface mode.
2The fault LED should be blinking on the disk
drive sled to be replaced. If it is not, type set SledFaultLED [n] on. The LED of the drive
you want [n] will light.
Drive Configuration Commands
Accessing the Array
on page 17) and
on
3Determine the Drive Sled Number. The disk
drive sled closest to the management card is
always the number 1 disk drive sled
The Drive Sled Number identified in step 2 is
the SledNum variable to be entered into the
CLI commands. Take the disk drive sled offline
by entering the following CLI commands at the
control computer Ready prompt
Set AtaDiskState (SledNum, 1, OFFLINE)
Set AtaDiskState (SledNum, 2, OFFLINE)
Set DriveSledPower (SledNum, OFF)
CAUTIONCAUTION
In a Hot Spare configuration, a drive sled should
only be taken offline if there is absolutely no
activity on that drive. If there is any activity, the
rebuild of the Hot Spare sled may be flawed.
4Wait 30 seconds for the disk drive sled to spin
down and complete any remaining I/O activity.
5Unscrew the two screws on the disk drive sled
with the appropriate tool.
6Carefully pull the disk drive sled out of chassis
using its handle.
7Mark or tag the disk drive sled with the array
serial number, the date removed, and its slot
number.
8Place the disk drive sled in an appropriate ESD
container or bag.
9Install the replacement disk drive sled into the
array chassis using proper ESD control steps
and with the proper orientation (The disk drive
sled assembly is keyed and can only be
inserted one way).
10 Tighten the two screws on the disk drive sled
with the appropriate tool.
11 If you do not have
the disk drive sled number identified in step 2,
on the control computer Ready
1 2 3 4 56 7 8 9 10 1 1 12
Management Card
AutoRebuild enabled
prompt type
Drive Sleds
, using
71
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
ClearDiskReservedArea (SledNum, 1)
ClearDiskReservedArea (SledNum, 2)
Set AtaDiskState (SledNum, 1, ONLINE)
Set AtaDiskState (SledNum, 2, ONLINE)
12 The new disk drive sled will be available for
system use 10 to 15 seconds after the disk
drives spin up and communication is
reestablished.
Power supplies
CAUTIONCAUTION
Do not leave empty openings on the front or rear
of the Diamond Storage Array under any
circumstances. Empty openings affect airflow
and may cause the unit to overheat and shut
down.
WARNING
Hazardous voltage and stored energy hazard
when removing power supplies.
In a system with at least one operational power supply,
the other power supply can be successfully removed
and replaced without powering the system down and
with no loss of array functionality. The green activity
LED on the front of the system management card
identifies the operational status of each power supply
(Green means the power supply is operating
correctly).
Note
System command overlap is discontinued across
drives when only one power supply is operational.
Labels on the rear of the Diamond Storage Array point
to the A and B power supplies.
1Identify the power supply to be swapped on the
rear of the unit.
2Turn off the power supply on/off switch.
3Disconnect AC line cord.
4Unscrew the two screws on the power supply
with the appropriate tool.
5Pull power supply out of chassis using the
power supply module handle.
6Install new power supply in chassis with proper
orientation (Power supply is keyed and can only
be inserted one way).
7Tighten the two screws on the power supply
with the appropriate tool.
8Connect AC line cord
9Turn on power supply switch.
10 Verify correct operation by observing that the
green light on the rear of the power supply is lit
and that the appropriate power supply light on
the system management card on the front of
the unit is lit.
Note
It takes up to 30 seconds for the system to
recognize the insertion or removal of a power
supply and change the LED on the system
management board. The CLI will issue messages
about the change (refer to
Reporting
on page 79).
System Monitoring and
Blower assemblies
CAUTIONCAUTION
Do not leave empty openings on the front or rear
of the array under any circumstances. Empty
openings affect airflow and may cause the unit
to overheat and shut down.
The array contains two blower assemblies. The
blowers are critical to proper array cooling operation.
However, the array can operate with only one
functional blower within certain ambient
temperatures. The blowers are electronically
connected to the power supplies and a power supply
will not run without its corresponding blower
assembly operating. This means if the blower adjacent
to power supply A is removed, the ‘A’ power supply
will shut down, turning off the corresponding LED on
the system management card. The CLI will issue a
message about the power supply being turned off.
To replace a blower assembly
1Unscrew the two screws on the blower
assembly with the appropriate tool.
2Pull the blower assembly out of chassis.
3Install new blower assembly in chassis with
proper orientation (Blower assembly is keyed
and can only be inserted one way).
4Tighten the two screws on the blower assembly
with the appropriate tool.
5Verify correct operation by observing that the
green light is lit on the rear of the power supply,
and that the appropriate power supply green
light on the system management card on the
front of the unit is also on.
• It takes up to 30 seconds for the system to
recognize the insertion or removal of a power
supply and change the LED on the system
72
Hot swapping
7.2 Optional Hot Spare Sled
To maintain array up time with minimal risk of data loss, individual sleds which fail may be replaced
with a spare sled in some configurations.
In most configurations, if a member of a virtual
device becomes degraded, you must swap out the
faulted sled as defined in
Instructions on page 71
AutoRebuild
, you must also start a manual rebuild.
Hot Swap Operating
. If you have not enabled
For four configurations, however, Hot Spare sleds
may be designated as replacements for faulted
sleds without intervention by you or a host.
Each configuration requires a certain number of
Hot Spare sleds. These sleds, once designated as
Hot Spares, are not available for other use.
The following configurations will support
optional Hot Spare sleds
• RAID Level 1: 2 Hot Spare sleds (see
Exhibit 7.2-1)
• RAID Level 10: 1 group, 2 Hot Spare sleds (see
Exhibit 7.2-2)
• RAID Level 5:1 group, 1 Hot Spare sled (see
Exhibit 7.2-3)
• RAID Level 5: 2 groups, 2 Hot Spare sleds (see
Exhibit 7.2-3)
Note
All arrays using RAID Level 10 and Hot Spares
options must be fully populated.
If a sled becomes degraded and a Hot Spare sled
has been designated
• the Diamond will replace the degraded sled with
the Hot Spare sled, simulating a hot swap of a
sled with AutoRebuild enabled, without
intervention
• any sled with a Faulted drive will not be used.
Faulted sleds maintain their faulted status until
they are removed and re-inserted or if the
system is restarted.
• Hot Spares are handled as sleds, not as
individual drives
• the Hot Spare sled replaces the Faulted sled in
the Virtual Device
• a rebuild will automatically start after the hot
spare is switched into the Virtual Device, even if
AutoRebuild
• the DriveInfo command will list the number of
Hot Spare sleds currently in the system
• you can replace the faulted drive or sled later.
However, faulted is a non-persistent state. After
a power cycle, the faulted sled will display on the
DriveInfo screen as have no type, i.e, the type
field will be blank. The sled cannot be accessed
but must be removed and replaced. If it is
replaced, it will be assigned in this order
1if a Virtual Device is missing a sled or you are
hot swapping a sled, the new sled becomes
part of the existing Virtual Device.
2if a Hot Spare sled is missing, the replacement
sled will become a Hot Spare sled.
CAUTIONCAUTION
In a Hot Spare configuration, a drive sled
should only be taken offline if there is
absolutely no activity on that drive. If there
is any activity, the rebuild of the Hot Spare
sled may be flawed.
To set up RAID Level 1 with Hot Spare sleds
1Connect to Diamond Storage Array services
(refer to
the CLI or enter ATTO ExpressNAV Advanced
CLI Configuration page.
2Type set QuickRAID1 2
3Type SaveConfiguration Restart
The array is configured into one RAID Level 1
group with two Hot Spare sleds.
To set up RAID Level 10 with Hot Spare sleds
1Connect to Diamond Storage Array services
(refer to
the CLI or enter ATTO ExpressNAV interface
Advanced CLI Configuration page.
2Type set QuickRAID10 1 2
3Type SaveConfiguration Restart
The array is configured into one RAID Level 10
group with two Hot Spare sleds.
is disabled.
Accessing the Array
Accessing the Array
on page 17) and use
on page 17) and use
73
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
To set up one RAID Level 5 group with one Hot
Spare sled
1Connect to Diamond Storage Array services
(refer to
Accessing the Array
on page 17) and use
the CLI or enter ATTO ExpressNAV interface
Advanced CLI Configuration page.
2Type set QuickRAID5 1 1
3Type SaveConfiguration Restart
The array is configured into one RAID Level 5
To set up two RAID Level 5 groups with Hot
Spare sleds
1Connect to Diamond Storage Array services
and use the CLI or enter ATTO ExpressNAV
interface Advanced CLI Configuration page.
2Type set QuickRAID5 2 2
3Type SaveConfiguration Restart
The array is configured into two RAID Level 5
groups with two Hot Spare sleds.
group with one Hot Spare sled.
Exhibit 7.2-1 Configuration of sleds in RAID Level 1: five LUNs with two Hot Spare sleds
Exhibit 7.2-2 Configuration of sleds in RAID Level 10: five mirrored pairs of sleds in one Virtual Drive and two Hot
Spare non-mirrored sleds
1 Virtual Drive
2 Hot Spare sleds
Exhibit 7.2-3 Configuration of sleds in RAID Level 5
Sled123456789101112
Drive12121212121212121212121
QuickRAID5 1
QuickRAID5 2
LUN 1LUN 2
LUN 1
Hot
Spare
2
Hot
Spare
Hot
Spare
74
Hot Spares
8.0 Copying Drives
Copying drives using the
DriveCopy
CLI command may be necessary on drives in the JBOD
configuration.
DriveCopy can create a backup of a drive onto
another drive sled. If one drive fails, DriveCopy
may be used to copy the data off the remaining
drive on the sled to another drive on another sled.
Once completed, the sled containing the failed
drive may be replaced.
CAUTIONCAUTION
Make sure the destination backup drive
sled does not contain any important data
because it will be completely overwritten
by the
DriveCopy
command.
Procedure
Use the
Configuration Commands
Advanced CLI Configuration
DriveCopy
CLI command (refer to
on page 45) or use the
page in the
Drive
ExpressNAV interface to copy a drive from the
source disk to the destination disk. Parameters are
the sled and drive numbers of the source and
destination drives.
The destination drive must be offline: use the
ATADi skState
command to determine if the
destination disk is offline. If you choose the same
source and destination drive, this command will
perform a
DriveCopyHalt
progress.
operation that had been stopped.
displays the status of a
DriveWipe
DriveCopyResume
stops a
.
DriveCopy
DriveCopy
operation in
resumes a
DriveCopyStatus
or
DriveWipe
DriveCopy
operation
CAUTIONCAUTION
JBOD configurations
You may want to copy drives for backup.
However, since several configurations may
be present on a Diamond Storage Array,
you must be confident you are accessing
and overwriting the appropriate drives and
volumes.
CAUTIONCAUTION
RAID Level 0 systems
DriveCopy
generation of a backup of an entire RAID
Level 0 LUN.
may be used to coordinate the
75
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
76
Copy drives
9.0 Updating Firmware
Engineers, technicians and/or system administrators/integrators may update the firmware of the
Diamond Storage Array using the Command Line Interface (CLI) or the Advanced CLI Configuration
page of the ExpressNAV interface (Refer to
RS-232 serial port or the optional Ethernet management services card.
ATTO ExpressNAV: Browser-based Interface
on page 25) via the
Updating firmware using the RS-232 serial
port
To update the firmware via a connection to the
RS-232 serial port, you will need
• a host computer with a terminal emulation
program such as HyperTerminal in Windows
• binary information file (“...”.ima) available from
technical support or on our website (refer to
Contact ATTO Technology, Inc.
• a null modem serial cable with a DB-9 connector
To update firmware
1Connect to Diamond Storage Array services via
the RS-232 port (refer to
page 17). You should now be in the Command
Line Interface mode.
2Copy the latest Diamond Storage Array image
file (“...”.ima) onto the host computer.
3Type
ZModem Receive at the Ready prompt.
The terminal program on the host should be in
Zmodem only mode, with no other parameters.
on page viii)
Accessing the Array
on
4On the terminal program, choose
Transfer Send File.
5In the Send File box, enter the current Diamond
flash (“...”.ima) filename or click the browse
button to find it.
6Click Send File
7The Diamond should acknowledge receiving
the file and display a message not to interrupt
power for 90 seconds.
CAUTIONCAUTION
Do not interrupt the flash process. If the
process is interrupted, the Diamond
Storage Array will become inoperable and
will have to be returned to the factory for
repair.
Do not turn off the Diamond Storage
Array until the display returns the Ready
prompt.
8When the flash procedure is complete, cycle
power on the array.
Updating firmware using the optional Ethernet card
To update the firmware via the optional Ethernet
management services card, you will need
• the optional Ethernet management services
card installed in your array
• a host computer with a network card or a
network-connected device such as a hub
• binary information file (“...”.ima) available from
technical support or on our website (refer to
Contact ATTO Technology, Inc.
• a crossover network cable for a direct connect or
standard network cable if attached to a network
device
• a valid IP address
77
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
on page viii)
Procedure
1Connect a cross-over cable (for a direct
connection to a PC) or regular network cable
from a network device to the optional RJ45
Ethernet port on the Ethernet management
card on the front of the Diamond Storage Array.
Or, attach a DB-9 null modem serial cable from
the RS-232 port of the Diamond Array to a host
computer and open a terminal emulator
program on the host to set the Ethernet
parameters.
2Power on and boot up the host computer.
3Turn on the Diamond Storage Array.
4Copy the latest Diamond Storage Array image
file (“...”.ima) onto the host computer and note
its directory
The Diamond should acknowledge receiving the
file and display a message not to interrupt power
for 90 seconds.
c:\diamond\flash\
5Change directories to the place where you
copied the “...”.ima file
cd c:\diamond\flash
6Open an FTP session using a user-defined IP
address or the default (10.0.0.1) if it has not
changed. The IP address must be a valid
address for your network.
7At the FTP login prompt, type sysadmin as the
userID.
8Press return at the password prompt.
9Type put “...”.ima
“...
”.ima
.
CAUTIONCAUTION
Do not interrupt the flash process. If the
process is interrupted, the Diamond
Storage Array will become inoperable and
will have to be returned to the factory for
repair.
Do not turn off the Diamond Storage
Array until the display returns the
prompt.
10 If upgrading the firmware from versions older
than 2.5.3, follow the procedures outlined in
Resetting Defaults
11 When the flash procedure is complete, cycle
power on the array.
on page 85.
Ready
78
10.0 System Monitoring and Reporting
The Diamond Storage Array provides a number of visual, audible and computer system-generated
indicators to identify the operational status of the array. System status and error information is readily
available to the end user.
RS-232 monitoring port and CLI
One tool to support a Diamond Storage Array is a
host computer with an RS-232 port and terminal
emulation software. Using this computer, you can
hook up a null modem serial cable to the RS-232
port on the Diamond Storage Array management
card and control the array via the Command Line
Interpreter (CLI) management software built into
the array. The CLI can be used to configure the
unit, modify key parameters and read back key
system information. (refer to
Accessing the Array
on
page 17)
Ethernet monitoring port and CLI
If the optional Ethernet management system card
has been installed, you may use the RJ45 Ethernet
port and Telnet to access the CLI software on the
Diamond Storage Array. Use the same CLI
commands or the ExpressNAV browser-based
interface to configure, modify or read key systems
information (refer to
based Interface
on page 25). If you restart the array,
ATTO ExpressNAV: Browser-
the Telnet session will end and the session cannot
be re-established until the Array completes its
Power On Self Test.
Power On Self Test (POST)
Each time the Diamond Storage Array array is
powered up, it will perform a series of internal
tests called POST (Power on Self Test). The
POST sequence takes from 1 to 2 minutes to
complete.
The Diamond Storage Array’s LEDs will blink at
various points in the test sequence and, if the RS232 system management port is connected, a list
of tests and test results will scroll across the
screen. When the POST is nearly complete, all the
LEDs on the array will flash simultaneously twice
in a row. If the system is fully operational, the
ready LED will be lit and the unit is available. If
the POST fails, the System Fault LED will be lit
and an error code will be flashed.
Ready LED
The Ready LED (RDY) indicates the operational
status of the Diamond Storage Array.
At power up, the green Diamond Array Ready
(RDY) LED is disabled until successful
completion of the POST (Power On Self Test)
indicating the array is available for normal
operation. If a host computer is hooked to either
Fibre Channel or SCSI port, the Ready LED will
momentarily blink and then stay lit if the
connection is good. If that host is rebooted, the
Ready LED will blink again and stay on once the
connection is reestablished.
Audible alarm
The Diamond Storage Array audible alarm warns
of potential problems or faults. It beeps twice at
power up to indicate it is operational and will beep
repeatedly when the System Fault (FLT) light on
the system management card is activated. The
alarm will turn off when the fault condition is
cleared or the alarm can be disabled by issuing a
PowerAudibleAlarm
CLI as described in
or
AudibleAlarm
Diagnostic Commands
command via
on page
41. Disabling the alarm for a specific error will
not silence the alarm for other errors.
Thermal monitoring
The Diamond Storage Array provides excellent
advance warning of problems in temperature
through a variety of warning mechanisms (visual,
audible and software) and through an automatic
system which protects the disk drives under
abnormal operating or ambient conditions.
79
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
The Diamond Storage Array will function under
normal external operating temperatures of 5°C
and 40°C. Temperature sensors provide data to
the software to trip a temperature warning alarm
and will, at excessively high or low temperatures,
disable disk drive activity to protect the drives.
The Diamond reports the temperature via SES,
CLI and the ExpressNAV interface as well as the
N
state of the temperature warning alarm (
Present, OK, Warning, Critical
). The temperature
ot
warning alarm will report OK during normal
operating conditions.
In an abnormal operating condition, such as
blower failure, under high ambient temperatures
when the Diamond internal midplane temperature
reaches 47°C, the temperature alarm will report
Warning
and activate the audible alarm and fault
LED on the front of the unit. If the internal
midplane temperature were to reach 52°C, the
temperature warming alarm will report
Critical
, the
array will be taken off line, and all disk drive
activity will be disabled. The exact external
ambient conditions which the Array will be taken
off line depends on data activity, but will occur
between 38 and 42°C.
Exhibit 10.0-1 Typical Diamond Storage Array operation over a range of external ambient temperatures. Alarms
will be audible, visual, CLI and SES cues as described above.
The Diamond Storage Array monitors the
operation of its power supplies and blower
assemblies every 30 seconds. If the status
changes, the system reports it visually with an
LED and a message in the CLI.
If a power supply or blower fails, the management
system sends a CLI message and turns off the
corresponding power supply LED.
The blower assembly directly adjacent a power
supply must be functioning properly for the power
supply to work properly. If a blower assembly
fails, the power supply will shut down and the
management system will send a CLI message.
The corresponding power supply LED on the
system management card will also turn off.
If a good replacement power supply or blower
assembly is inserted into the array, the
management system will send a CLI message and
the corresponding system management card LED
will go on. It may take up to 30 seconds for the
system to note these changes.
System fault LED and error codes
If a serious hardware or software error occurs in
the Diamond Storage Array, the System Fault
LED will display a series of flashes or blink
codes. Error information will be reported via the
Command Line Interface if it is operational.
At power up, the green Diamond Array Ready
(RDY) LED turns on after successful completion
of the POST (Power On Self Test) indicating the
array is available for normal operation.
During operation, the Ready LED will stay lit
even if the amber Fault (FLT) LED lights.
If a serious error occurs in the array, the amber
Fault LED will flash repeatedly in a blink code
pattern
• an initial series of blinks indicating the system
problem
80
Monitors, reports
Number of blinksProblem area
1, 2 or 3processor or memory
4Fibre Channel interface
5SCSI interface
7Fibre Channel connection
8general internal processing
9SCSI Enclosure Services
• a two second pause
• another series of blinks providing more detailed
information for technical personnel.
• a four-second pause
• the blink code sequence will repeat from step 1
until the error is cleared.
In general, any fault will require notification of
Diamond Array technical personnel for resolution
or for further debug instructions. When you report
an error code, please provide both the first and
second blink code values.
drive activity is present. As the disk drives are
accessed, the green LEDs will flash. If the disk
drives are heavily accessed the green activity
LEDs will appear to flash at a high rate or may
even appear to be completely turned off.
The amber Disk Fault LED will be off under
normal operation. If either of the disk drives on a
dual disk drive assembly reports a disk error of
any kind, the amber Disk Fault LED will come on.
The Disk Fault LED can be activated by minor
issues such as a disk drive writing to a bad sector
(which is usually corrected by the disk drive the
next time it writes) or major issues such as a head
crash or complete drive failure.
When the Disk Fault LED is turned on, the system
will issue a detailed message via the CLI. These
messages are not written permanently to the error
log file but should be recorded to help assess the
disk problem.
During a fault condition, more detailed
information about the fault may be available via
the CLI over the RS-232 interface port or the
optional Ethernet port. These error messages
should be reported to technical personnel to assist
in debugging the problem.
The blink codes are also saved internally by the
array to NVRAM (Non Volatile Random Access
Memory) and will be displayed at power up if the
power to the array is recycled.
Disk drive activity and disk fault LEDs
Each dual disk drive sled assembly contains two
green activity LEDs and an amber Disk Fault
LED. Once the system has successfully powered
up and passed POST, the green activity LEDs are
full on and the Disk Fault LED off.
The Drive 1 and Drive 2 activity LEDs will stay
full on when the system is operational and no disk
If the disk drive error is a non fatal error and the
drive is still functional, the array will continue to
read and write data to the disk drive but the Disk
Fault LED will remain on. If you repeat a drive
command or action and it completes successfully,
the Disk Fault LED may have been set by an
anomaly in the disk drive. You can clear the Disk
Fault LED by either power cycling the array or
issuing the SledFaultLED command in CLI as per
Diagnostic Commands
on page 41
If you repeat a disk command or action and the
Disk Fault LED remains on, the disk error may be
serious. You should write down the error message
issued by the CLI and contact technical support
via the means easiest for you for assistance (refer
to
Contact ATTO Technology, Inc.
on page viii). If you
choose to replace the suspected faulty dual disk
drive sled assembly, follow the appropriate
procedures.
81
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
10.1 Troubleshooting
The Diamond Storage Array provides a number of visual, audible and computer system-generated
indicators to identify the operational status of the array. System status and error information is readily
available. If your situation is not defined here or elsewhere in the manual, if these solutions do not help,
or if you have any questions or concerns about any aspect of operating the array, please contact
technical support.
Windows 2000 special instructions
When using Windows 2000, the
New Hardware
screen pops up and asks for a driver when the
array is first booted up. While a driver is not
necessary for operation, you should install our
dummy driver to eliminate the New Hardware
screen’s appearance. Download
AttoDM2k.zip
from our website, www.attotech.com, unzip it,
and install the driver
instructions in
AttoDM2k.inf
AttoDM2k.pdf
according to the
.
Error messages
System Fault LED
If a serious hardware or
software error occurs in the array, the System
Fault LED will display a series of flashes or blink
codes in a pattern.
• an initial series of blinks indicating the system
problem
Number of blinksProblem area
1, 2 or 3processor or memory
4Fibre Channel interface
5SCSI interface
7Fibre Channel connection
8general internal processing
9SCSI Enclosure Services
• a two second pause
• another series of blinks providing more detailed
information for technical personnel.
• a four-second pause
• the blink code sequence will repeat from step 1
until the error is cleared.
In general, any fault will require notification of
Diamond Array technical personnel for resolution
or for further debug instructions. When you report
an error code, please provide both the first and
second blink code values.
During a fault condition, more detailed
information about the fault may be available via
the CLI over the RS-232 interface port or the
optional Ethernet port. The blink codes are also
saved internally by the array to NVRAM (Non
Volatile Random Access Memory) and will be
displayed at power up if the power to the array is
recycled.
Command Line Interface messages
ERROR. Wrong/Missing Parameters
Check
Help
for the correct input and retype
command
ERROR. Invalid Command. Type ‘help’ for
command list
Check
Help
to find a list of all commands which
are available. Contact array technical support via
the means easiest for you. Refer to
Technology, Inc.
on page viii for additional
Contact ATTO
information.
ERROR. Command Not Processed.
The array did not accept the command you
requested. Check
Help
for a list of commands or
check this manual for the function you wish to
access. If you cannot accomplish what you want
to do with the commands listed, contact array
technical support via the means easiest for you
(refer to
Contact ATTO Technology, Inc.
on page viii)
for more information.
Audible Alarm
The array audible alarm will warn
of potential problems or faults. It will beep
repeatedly when the System Fault (FLT) light on
the system management card is activated. The
82
Troubleshooting
alarm will turn off when the fault condition is
cleared or the alarm can be disabled by issuing a
PowerAudibleAlarm
CLI as described in
or
AudibleAlarm
command via
Diagnostic Commands
on page
41. Disabling the alarm for a specific error will
not silence the alarm for other error conditions.
arrays with two operational power supplies and
blower assemblies will support Command
Overlap: the array will automatically disable the
Command Overlap feature if a power supply
fails and notify the system administrator through
the audible alarm and CLI.
If you cannot read or write to the array
Specific situations and suggestions
For all problems, first check the pages of the
ExpressNAV interface appropriate for the
problem especially the
Management
or use the appropriate CLI
Status and Storage
commands
If a drive fails to respond
• Determine which drive has failed by observing
the amber fault LED on the drive sled or connect
to the CLI and type driveinfo
drives and their status.
• For specific information on a particular drive in
CLI, type
number]. Record all errors.
• Determine if the drive is configured in JBOD or
RAID Level 0.
• Follow the instructions in the appropriate
chapters of this manual for removing, replacing
and reconfiguring the drive (begin with
driveinfo [sled number] [drive
Operating Instructions on page 71
• You may copy drives by using Command Line
interface commands. (Refer to
Configuration Commands
If a power supply fails
• Verify the power cord is correctly plugged and
there is power at the power receptacle.
• If there is power, the cord is secure and the
blower and power supply LEDs are off, replace
the blower unit (refer to
Instructions on page 71
• If there is power, the cord is secure and the
power supply LED is off, but the blower LED is
on, replace the power supply (refer to
).
Operating Instructions on page 71
• Command Overlap: The array contains special
software to take advantage of the Command
Overlap feature offered in some high
performance disk drives. Because all 24 disk
drives in a Diamond Array may be seeking at the
same time under Command Overlap, only
for a list of all
Hot Swap
)
Drive
on page 45).
Hot Swap Operating
Hot Swap
)
• You may have lost connection to the host via the
Host Interface Card. The Host Interface Card
LED on the back of the array should be lit green.
The amber LED should go out and the green
LED should light when the connection is
complete.
• Also check the host bus adapter (HBA) in the
host machine for proper functioning and drivers.
• Verify that the connector and both ends of the
cable are completely seated.
• Try connecting directly to the host, bypassing
any hubs or switches.
To determine if the problem exists with the HIC
• Swap the cable from one HIC to the other HIC.
• If the LED is now green, swap the cable back to
the original HIC. If the LED is amber, the HIC is
defective.
• Swap the defective HIC (refer to
Operating Instructions on page 71
If you can’t access the CLI via Ethernet
• Verify there are three or fewer concurrent
sessions using Telnet or FTP. You may be the
fourth session or someone in another session
has entered a command which requires a Save
Configuration command.
• Verify you are using a crossover cable for direct
connection, or a network cable for a network
connection.
• Verify the array is set to
expect an IP address will be assigned by the
network and DHCP is an option available on the
network.
• Verify the IP address is compatible with the host
machine.
• Verify the system is functioning and accessible
via in-band inquires such as Disk Management.
• Try setting your terminal emulator with a
different baud rate, starting at 2400, then 9600,
19200, 38400, 57600, and 115200.
IPDHCP enabled
Hot Swap
)
if you
83
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
• If you perform a hardware restart, the Ethernet
connection is dropped. You must re-establish
the Ethernet connection.
• If you enter a command that requires a
Configuration
interface window or the Ethernet connection
window, you will not be able to access the
inactive window until the
command is complete in the active window.
command in either the serial
Save Configuration
Save
• If you still fail to communicate with the array,
swap out the management card and try to
connect using default settings.
If LUNs do not display on the host
• Ensure any configuration changes are
appropriate
• Type FirmwareRestart
• Re-start the host computer
• Verify all drives associated with the missing
LUN(s) are inserted properly and powered up.
84
Troubleshooting
10.2 Resetting Defaults
Resetting the Diamond Storage Array to defaults will not alter the RAID configuration, IP configuration
or Telnet information. However, resetting the Diamond Storage Array to factory defaults is a last-ditch
effort to recover from corrupt configurations or complete failure. All data will be lost.
Default
If you need to return to the default settings of the
Diamond Storage Array but do not want to lose
data or Ethernet settings, use the CLI command
RestoreConfiguration default
in the CLI or in the
Advanced CLI Configuration page in the
ExpressNAV interface.
To return to Default settings
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
Command Line Interface.
2Continue with the CLI or access the Advanced
CLI page of the ExpressNAV interface (refer to
on page 17). You should now be in
ATTO ExpressNAV: Browser-based Interface
page 25).
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
3Type RestoreConfiguration default to reset
the system configuration (See Exhibit 10.2-1
for a list of configurations which will be
changed).
4Type FirmwareRestart
Diamond Storage Array.
5Reboot the host PC after the Diamond Storage
Array completes its power on cycle.
or cycle power of the
Accessing
on
Factory Default
Resetting the Diamond Storage Array to factory
defaults is a last-ditch effort to recover from
corrupt configurations or complete failure. All
data will be lost.
CAUTIONCAUTION
Data will be lost if you follow these
procedures. Make sure you have no other
choice before resetting the Diamond
Storage Array to factory defaults.
To reset to factory defaults
firmware version 2.5.3 or higher
1Connect to Diamond Storage Array services via
the RS-232 port or the optional Ethernet
management services card (refer to
the Array
Command Line Interface.
2Continue with the CLI or access the Advanced
CLI Configuration page of the ExpressNAV
interface (refer to
based Interface
3Type RestoreConfiguration factorydefault to
reset the system configuration. (See
Exhibit 10.2-1 for a list of configurations which
will be changed).
4Type FirmwareRestart or cycle power.
5Reboot the host PC after the Diamond Storage
Array completes its power on cycle.
on page 17). You should now be in
ATTO ExpressNAV: Browser-
on page 25).
Note
Because the ExpressNAV pages take you
through this process easily, the following
instructions are based on the CLI commands.
Use these instructions as a guide in
ExpressNAV.
Accessing
85
ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
Exhibit 10.2-1 Configurations which will be changed during a
RestoreConfiguration
command
CommandDefault
AudibleAlarmDisabled
AutoRebuildDisabled
DiamondName“
EthernetSpeedAuto
FcConnModeLoop
FcDataRateAuto
FcFairArbEnabled
FcFrameLength2048
FcFullDuplexEnabled
FcHardDisabled
FcHardAddress0x03
IdentifyDiamondDisabled
IdeTransferRate4
IPAddress10.0.0.1
IPDHCPDisabled
IPGateway0.0.0.0
IPSubnetMask255.255.255.0
MaxEnclTempAlrm47
MinEnclTempAlrm5
PowerAudibleAlarmEnabled
QuickRAID00
RAIDInterleave128
SerialPortBaudRate115200
SerialPortEchoDisabled
SerialPortHandshake None
SerialPortStopBits1
TelnetPassworddiamond
TelnetTimeoutDisabled
TelnetUsernametelnet
VerboseModeEnabled
............
”
Reset if default
chosen
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
Reset during
factorydefault
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
86
Appendix A ATA Disk Technology
ATA is the dominant disk drive technology today and will be for the foreseeable future. It offers all the
cost advantages of a mass produced, consumer-driven technology which is rapidly being driven
forward. Today ATA also offers all the performance and reliability features needed to create high
performance ATA-based disk storage arrays.
We view ATA as the perfect disk drive technology for “in-the-box” disk storage array solutions.
Aggregated Data Interface Technology (ADXT
Fabric (DRF) and ATA Interface Engines (AIE) smoothly and efficiently organizes Fibre Channel data streams
for storage or retrieval on ATA disk drives. ADXT provides end users with the power and sophisticated data
control needed to take moderately priced ATA disk drives combine them in a disk storage array and power them
to the performance levels of SCSI or Fibre Channel disk arrays
Unlike other storage arrays which use expensive SCSI or Fibre Channel disk drives to achieve performance, the
Diamond Series uses lower cost ATA disk drives combined with an intelligent midplane to create a storage array
with exceptional price and performance characteristics.
ATA disk drives are used in the enormous PC marketplace and an estimated 85% of all disk drives sold today
contain an ATA interface. Shipments of ATA drives are expected to grow rapidly over the next five years with
increasing consumer and business demand. In general, ATA disk drives are the “driver” of all disk storage
technology as the costs, volumes and demands of the PC marketplace are the primary focus of the world’s largest
disk drive manufacturers.
ATA disk drives today offer capacities comparable to SCSI and FC disk drives – although at a tremendously lower
cost. Advances in platter and head technology will push drive capacity along a very steep curve in the next five
years. Interface advances are also planned for ATA drives with an Ultra100 ATA interface expected in 2001. This
interface will provide low cost, simple and reliable communication just as ATA66 does, but at a much higher data
rate.
Exhibit A-1 summarizes ATA and other disk interface standards. It clearly indicates that ATA drive technology
offers characteristics that ideally suit it for “in the box” usage in high capacity, high performance disk arrays.
Max Initiators11<16125...millions
TopologyBussedBussedBussedLoop/Fabric
Error DetectionNoneYesYesYes
Protocol “weight”very lightlightmedium to heavyheavy
Cost
Interface
Drives
Manageabilitynonelow to mediummediummedium+
2
46 cm
16 MB/sec.
8 MB/sec.
No
n/a
n/a
™
) with its built-in Virtual Device Manager (VDM), Data Routing
2
46 cm
66 MB/sec.
33 MB/sec.
Yes
lowest
lowest
16
25 m
160 MB/sec.
10 MB/sec.
Yes
medium to high
medium to high
126...millions
10 km
200 MB/sec.
1.6 MB/sec.
Yes
highest
medium to high
i
ATTO Technology Inc.
Appendix B Information Commands Results
The following shows some of the output from diagnostic commands available through the CLI or the
Advanced page of the ExpressNAV interface.
DriveInfo [sled ID] [drive ID]
Displays information about all disk drives or detailed information about a specific disk drive. Detailed
information about an individual drive is obtained by supplying a drive identifier.
Driveinfo for a JBOD configuration, verbose result
Displays version numbers and other key information about the Diamond Storage Array including data rate,
connection mode, WorldWideName, Diamond Storage Array name.
Info
Device = Diamond Array
Serial Number = MIDP100197
Device Version = 016G
Device Build = 016G
Build Date = "Feb 19 2003" 15:52:01
NVRAM Revision = 0
CLI Revision = 0.21
Interface 0 Type = "1Gb Fibre Channel"
FC0 Firmware Revision = 2.01.26
FC0 Data Rate = 1Gb
FC0 Connection Mode = ptp
Interface 1 Type = None
Diamond Array Name = " "
World Wide Name 0 = 20 00 00 10 86 10 02 dc
World Wide Name 1 = 20 00 00 10 86 10 02 dc
Active Configuration = ATTO
DiamondClass =(V)86
Info all
Device = Diamond Array
Serial Number = MIDP100197
Device Version = 016G
Device Build = 016G
Build Date = "Feb 19 2003" 15:52:01
NVRAM Revision = 0
CLI Revision = 0.21
Interface 0 Type = "1Gb Fibre Channel"
FC0 Firmware Revision = 2.01.26
FC0 Data Rate = 1Gb
FC0 Connection Mode = ptp
Interface 1 Type = None
Diamond Array Name = " "
World Wide Name 0 = 20 00 00 10 86 10 02 dc
World Wide Name 1 = 20 00 00 10 86 10 02 dc
Current Configuration = RAID5
SNMP Status = disabled
IP Address = 0.0.0.0 (DHCP)
Midplane[ 00 ] Temperature = 28 C
iii
ATTO Technology Inc.
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.