AT&T Z700A User Manual
User Guide
AT&T Wireless Home Phone
and Internet
AT&T Home Base
™
Welcome to AT&T
Thank you for purchasing the AT&T Home Base (Model: Z700A). To get the
most from your new device, check out our videos and interactive tutorials at
att.com/homebasesupport.
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Contents
Getting Started ............................................................................................................................................1
In the Box ....................................................................................................................................................1
Getting to Know Your Device .......................................................................................................... 2
How It Works ........................................................................................................................................... 4
Device Installation ............................................................................................................................... 4
Voicemail ................................................................................................................................................. 11
Setup .................................................................................................................................................. 11
Message Waiting ............................................................................................................................11
Retrieving Messages ....................................................................................................................11
Remote Retrieval ...........................................................................................................................11
Transferring a Phone Number ......................................................................................................12
AT&T Home Base Manager ............................................................................................................12
Using Your Device ................................................................................................................................... 14
Calling ....................................................................................................................................................... 14
Making Calls .................................................................................................................................... 14
Three-Way Calling ....................................................................................................................... 14
Call Waiting ..................................................................................................................................... 14
Call Forwarding ..............................................................................................................................15
Call Log ..............................................................................................................................................15
Internet Access ................................................................................................................................... 16
Connect Other Devices ........................................................................................................... 16
Changing Wi-Fi Network Name and Password ..............................................................17
Important Messages ...................................................................................................................17
Managing Connected Devices ...............................................................................................17
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Checking Your Voice and Data Usage ...................................................................................... 18
Helpful Tips ...........................................................................................................................................20
Home Answering Machines ...................................................................................................20
Adjusting Volume .........................................................................................................................21
Powering On/Off ...........................................................................................................................21
TTY Support ...................................................................................................................................21
Important Information ........................................................................................................................ 22
E911 Service ........................................................................................................................................... 22
Power Outages .................................................................................................................................... 22
Back-up Battery .................................................................................................................................. 22
Device Compatibility ........................................................................................................................23
In-Home Wiring ...................................................................................................................................23
Frequently Asked Questions .......................................................................................................... 24
Troubleshooting ..................................................................................................................................... 27
General ................................................................................................................................................... 27
Phone ...................................................................................................................................................... 28
Internet .................................................................................................................................................... 31
Device Configuration ...........................................................................................................................34
Wi-Fi Settings ....................................................................................................................................... 34
Basic ................................................................................................................................................. 34
Connections ................................................................................................................................. 35
Security ........................................................................................................................................... 36
WPS ................................................................................................................................................... 37
Network .................................................................................................................................................. 38
Connections ................................................................................................................................. 38
APN .................................................................................................................................................... 39
Firewall .................................................................................................................................................... 41
Mac/IP/Port Filtering ................................................................................................................. 41
Port Forwarding .......................................................................................................................... 43
DMZ ................................................................................................................................................... 44
Advanced .............................................................................................................................................. 4 5
Administrator ............................................................................................................................... 45
Router .............................................................................................................................................. 46
Time/Date ...................................................................................................................................... 47
Device Reset ................................................................................................................................. 47
Specifications .......................................................................................................................................... 48
Safety Instructions ............................................................................................................................... 49
Radio Frequency (RF) Energy ......................................................................................................... 50
FCC Regulations ...................................................................................................................................... 51
RF Exposure Information .................................................................................................................. 52
CTIA ................................................................................................................................................................ 53
Warranty ..................................................................................................................................................... 54
How to Get Warranty Service ....................................................................................................... 55
Other Warranty Programs.............................................................................................................. 55
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Getting Started
In the Box
The package contains the following items:
The AT&T Home Base
Back-up
Battery
Power Cord
Also Included
Phone Cable
(Optional)
Quick Start
AT&T Wireless Home Phone
and Internet
™
AT&T Home Base
Quick Start
vi
User Guide
AT&T Wireless Home Phone
and Internet
AT&T Home Base
User Guide
™
1
Getting to Know Your Device
Power
Voicemail
Information
(See “AT&T Home Base
Manager” on page 12)
* Allows WPS-enabled devices to be connected via Wi-Fi without typing a Wi-Fi password.
For detailed instructions, please refer to page 16.
2
Wi-Fi
Signal Strength
WPS*
Ethernet
Telephone
Ports
On/Off
Power
Input
LED Indicators
The table below describes possible states for each of the LED indicators.
Key Icon Name Indicator Status
Power
Voicemail
Information
Wi-Fi
Signal
Strength
Green solid On
Green blinking Battery: More than 50%
Yellow blinking Battery: 20 – 50%
Red blinking Battery: Less than 20%
Off No power
Green blinking New voicemail
Off No new voicemail
Green blinking
Off No unread messages
Green solid Wi-Fi on
Green flickering Data transferring
Off Wi-Fi off
Green solid Strong signal
Yellow solid Moderate signal
Red solid No service
Red blinking Check SIM
Check the AT&T Home Base
Manager – see messages
3
How It Works
The AT&T Home Base uses the AT&T cellular network to provide phone service to
your cordless or corded home phone(s) and Internet access to your computer
and Wi-Fi enabled devices. Place it anywhere in your home where you have a
strong wireless signal. It does not require the use of a home phone wall jack like
traditional home phone service.
The AT&T Home Base provides many calling services, such as voicemail, Caller
Number ID, Call Waiting, Call Forwarding, and Three-way Calling for your home
phone(s). It also includes a back-up battery in case of a power outage.
Device Installation
Before You Begin
The AT&T Home Base works exclusively with the AT&T
NOT use your home phone wall jacks.
Your device should be located:
• Where you have a strong signal from a cell
tower, typically near a window or outside
wall. Signal strength may vary in different
parts of your home.
• Near an electrical wall outlet.
• In the general area where you’ll be using
your home phone, computer, or Wi-Fi enabled devices.
Select which phone and computer/Wi-Fi
AT&T Home Base:
• A cordless phone system with multiple handsets should be used to place
phones throughout your home.
• If using an existing phone, unplug it from the wall jack.
• For Internet access, you may connect up to 10 devices via Wi-Fi and one
via Ethernet simultaneously.
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enabled
cellular network and DOES
device you will use with the
STEP 1: Set Up Your Device
A
Install the Back-up Battery
1. Remove the bottom of the device by pushing the entire cover
in the direction of the arrow.
Ports
2. Insert the back-up battery.
Battery
3. Replace the cover.
NOTES:
• The back-up battery is intended for backup purposes only and may take
approximately eighteen (18) hours to fully charge.
• Charge time may be impacted by environmental factors and the back-
up battery will stop charging when the ambient temperature is outside of
the temperature range allowed for charging (32°F - 131°F).
5
STEP 1: Set Up Your Device (continued)
STEP 2: Connect Your Phone
B
Turn on Your Device
1. Plug the power cord into an electrical wall outlet.
2. Connect the other end of the power cord into the Power Input port on
the back of your AT&T Home Base.
3. Press and hold down the round On/Off button for 3 full seconds until the
power light stays solid green.
On/Off
Hold 3 seconds
C
Check the Wireless Signal
Wait a few seconds for the signal strength light to turn on, while your device
connects to the cellular network.
Confirm signal strength
light is green for optimal
performance. Yellow
indicates a moderate
signal and may
be sufficient.
NOTE: If you do not see a green light, you may want to choose another
location in your home, such as near a window or outside wall.
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Signal
Strength
A
Unplug your Phone from the Wall Jack
The AT&T Home Base is not used with your home phone wall jack.
NOTE: If you have a cordless phone, keep it plugged into a power outlet.
B
Connect your Phone to the Device
Plug your phone into the “Phone 1” port on the AT&T Home Base, using your
existing phone cable or the included phone cable.
NOTE: Do not plug the AT&T Home Base or your phones into your wall jacks.
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STEP 2: Connect Your Phone (continued)
STEP 3: Connect to the Internet
C
Place a Test Call
Place a test call from your connected home phone. Make sure to
dial the 10-digit phone number, including area code.
For best results, place the cordless phone base at least 12 inches
from the AT&T Home Base.
Important Phone Tips
• Voicemail is included with your service. Dial “1” to set up and access. If
you choose to use an answering machine instead, set it to fewer than
four (4) rings.
• To place phones throughout your home, use a cordless phone system
with multiple handsets. Wall jacks are not used with the AT&T Home Base.
• The “Phone 2” port can be used to connect an additional phone or
standalone answering machine. It uses the same phone number as the
“Phone 1” port.
• Your AT&T Home Base does not support incoming/outgoing fax service
or home alarm systems.
• Your AT&T Home Base does not support rotary or pulse-dialing phones.
Details on using voicemail and transferring a landline phone number can be
found on pages 11-12.
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A
Select Your Internet Connection
To Connect via Wi-Fi:
1. Open the Wi-Fi network manager on
your computer or Wi-Fi enabled device.
2. Find and select the AT&T Home Base
Wi-Fi network name (SSID)
(e.g., ATT-HOMEBASE-XXXX).
Wi-Fi Networks
ATT-HOMEBASE-XXXX
Other Network
Guest WiFi
Free Public WiFi
To Connect via Ethernet:
Use an Ethernet cable (not included) to connect your computer or other
device to the Ethernet port on the back of your AT&T Home Base. Go to
att.net (or your favorite website) to confirm your Internet connection.
Skip Steps 3B and 3C.
To connect via WPS, see page 16.
B
Enter Wi-Fi Network Password
When prompted, enter the Wi-Fi password found on the bottom of the
AT&T Home Base.
Wi-Fi Access
Use the following information to connect to the Internet:
Network Name: ATT-
HOMEBASE-XXXX
Password:
XXXXXXXX
Helpful service information:
The light will blink green when you have an important
message from AT&T about your service plan.
On any device connected to the AT&T Home Base, go to:
URL: http://att.homebase
Login: attadmin
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STEP 3: Connect to the Internet (continued)
C
Confirm Internet Connection
Go to att.net (or your favorite website) to confirm your Internet connection.
When your device is transmitting to and from the Internet, the Wi-Fi light will
flicker green.
Important Internet Tips
• To check your data usage or manage your account, go to att.com/myatt.
• To customize your device settings, view important messages about your AT&T
service plan, and check your data usage, use the AT&T Home Base Manager.
On any device connected to the AT&T Home Base, enter http://att.homebase
directly into your browser address field and use “attadmin” as your login.
• To setup a free AT&T email account, go to att.net/signup and select Start Now.
Voicemail
Your AT&T Home Base comes with standard wireless voicemail. Follow the steps
below to setup and use your voicemail.
Setup
Dial 1 on any home phone connected to the AT&T Home Base and wait four (4)
seconds to connect to your AT&T wireless voicemail. Simply follow the voice
prompts to complete setup. To enable remote voicemail retrieval and for added
security be sure to create a password during setup.
For more help on setting up your AT&T voicemail, go to att.com/voicemailsetup.
Message Waiting
There are two indicators for a new message waiting: 1) the voicemail icon; and
2) an intermittent dial tone.
The voicemail icon on your AT&T Home Base blinks when a voicemail
message is waiting. You will also hear an intermittent dial tone on any connected
phone handset before placing a call.
Retrieving Messages
To retrieve voice messages, dial 1 on any home phone connected to the AT&T
Home Base and wait four (4) seconds to connect to your AT&T wireless voicemail
box. Simply follow the voice prompts to listen to and manage your messages.
(Alternately, you may dial your 10-digit home phone number to access your
voicemail box.)
Remote Retrieval
To retrieve voicemail messages from a phone not connected to the AT&T Home
Base, dial
voicemail picks up, press *.
Simply follow the prompts to listen to and manage your voicemail messages.
the number associated with your AT&T Home Base service. When
You will then be prompted to enter your password.
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