AT&T WF720 User Manual

User Guide
AT&T Wireless Home Phone Base
Not compatible with home security systems, wireless messaging and data services, fax service, DVR/Satellite systems, or medical alert systems, credit card machines, IP/PBX Phone systems, dial-up or DSL internet service. The Wireless Home Phone Base is designed to provide coverage that is consistent with other AT&T wireless devices, but AT&T does not represent that the Wireless Home Phone Base will be the equivalent to landline phone service. 911 calls are routed based on the wireless network’s automatic location technology, but you may have to provide your home address to emergency responders. AT&T recommends that you always have an alternative means of accessing 911 service from your home during a power or network outage, such as a landline telephone.
Service provided by AT&T Mobility. © 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
Copyright © 2012 ZTE CORPORATION.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice.
Version No. : V1.0 Edition Time: April 2012 Manual No. : 081704100043
Welcome to AT&T
Thank you for purchasing an AT&T Wireless Home Phone Base. To get the most from your new device, check out our interactive tutorials at att.com/tutorials. Please select Manufacturer: AT&T and Model: Wireless Home Phone (WF720) from the drop down menus.
Welcome
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Contents
Getting Started ............................................................................................................ 1
In the Box .................................................................................................................... 1
Getting to Know Your Device ........................................................................... 2
How It Works ............................................................................................................4
Device Installation ................................................................................................4
Voicemail ................................................................................................................... 8
Transferring a Phone Number ........................................................................ 9
Using Your Device .................................................................................................... 10
Calling ........................................................................................................................ 10
Helpful Tips ............................................................................................................ 12
Important Information ......................................................................................... 14
E911 Service ............................................................................................................ 14
Power Outages ..................................................................................................... 14
Device Compatibility ......................................................................................... 14
In-Home Wiring .................................................................................................... 14
Frequently Asked Questions .............................................................................15
Troubleshooting ....................................................................................................... 18
Specifications ............................................................................................................23
Safety Instructions .................................................................................................24
Radio Frequency (RF) Energy .......................................................................... 26
FCC Compliance ..................................................................................................... 27
Warranty .......................................................................................................................28
How to Get Warranty Service .......................................................................30
Other Warranty Programs.............................................................................. 30
Notes ................................................................................................................................31
Contents
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Getting Started
In the Box
The package should contain the following items:
AT&T Wireless
Home Phone Base
Back-up
Battery
Power Cord
Also Included
Phone Cable
(Optional)
Getting Started
Quick Start
User Guide
1
Getting to Know Your Device
On/Off
Power
*Reserved for AT&T technical support. Service port is designed for diagnostic purposes only and is not intended for
customer use. Never place a USB-based device into the Service port of the device under any circumstances because doing so may damage the device and negate its warranty.
2
Voicemail
Battery Charge
Signal
Strength
Back-up Battery
Cover
Service
Telephone
Ports
Port*
Antenna
Power
Input
Getting Started
LED Indicators
The table below describes possible states for each of the LED indicators.
Key Icon
Name
Power Green Solid On
Voicemail Green Blinking New message waiting
Battery Charge
Signal Strength
*For MicroCell owners only. MicroCell sold separately.
Status Condition
Off No power
Off No message waiting
Green Solid High
Green Blinking Battery in use (High)
Yellow Solid Medium
Yellow Blinking Battery in use (Medium)
Red Solid Low
Red Blinking Battery in use (Low)
Off Battery not connected
Green Solid Strong
Green Blinking AT&T 3G MicroCell™ Service*
Yellow Solid Moderate
Red Solid No Service
Red Blinking Check SIM
Getting Started
3
How It Works
Wireless Home Phone Base uses the AT&T cellular network to provide phone service to your corded or cordless home phone(s). Place it anywhere in your house where you have a wireless signal. It does not require the use of a home phone wall jack like traditional home phone service.
Wireless Home Phone Base provides many calling services, such as voicemail, Caller ID, Call Waiting, Call Forwarding, and 3-way Calling for your corded or cordless home phone(s). It also includes a back-up battery in case of power outage.
Device Installation
Before You Begin
Wireless Home Phone Base works exclusively with the AT&T cellular network and DOES NOT use your home’s phone wall jacks.
Your device should be located:
•   Where you have a  strong cellular signal from a cell tower, typically near a window or outside wall.
•   Near an electrical  wall outlet.
Select which phone(s) you will use with the Wireless Home Phone Base:
•  You may connect up to two phones.
•  If using an existing phone, unplug it from the wall jack.
4
Getting Started
Install the Back-up Battery
Remove the lid from the battery compartment. Insert the battery connection cable into the battery port.
Place the back-up battery in the battery slot and replace the battery cover.
During a power failure, the back-up battery enables voice
calling using a standard corded phone that does not require external supplied power.
Notes:
•   The back-up battery is intended for backup purposes only 
and may take approximately five (5) hours to fully charge.
•   Charge time may be impacted by environmental factors 
and the back-up battery will stop charging when the ambient temperature is outside of the temperature range allowed for charging (32 °F - 131 °F).
•   
Remove the back-up battery if the device will be disconnected from AC power for 15 days or more to avoid possible damage.
Connect the Power Cord
Insert the small end of the power cord into the Power Input port on the back of your Wireless Home Phone Base.
Plug the power cord into an electrical wall outlet that is not controlled by a wall switch.
5Getting Started
Check the Wireless Signal
Raise antenna to an upright position.
Confirm signal strength light is green for optimal performance. Yellow indicates a moderate signal and may be sufficient.
Note: If you do not see a green light (strong signal), you may
want to choose an alternate installation location.
6
Getting Started
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