AT&T VoiceMail Manager 100 User Manual

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TABLE OF CONTENTS

PAGE #

Introduction ........................................................................................................ 1

What's Included .................................................................................................2

Quick Start Your VoiceMail Manager 100 .......................................................... 2

Getting Started

Making the Connections .................................................................................3

The Control Panel ........................................................................................... 4

The VoiceMail Indicator Light & New Message Announce me nt........................5

The Display ..................................................................................................... 6

Initialization Error Messages ........................................................................... 7

Other Display Messages .................................................................................8

Setting Up Your VoiceMail Manager 100 ........................................................ 9

Using Your VoiceMail Manager 100

Viewing Calls .................................................................................................. 15

Speed Dialing Return Calls .............................................................................16

Deleting Calls ..................................................................................................16

Checking VoiceMail ........................................................................................ 17

Using Call Waiting .......................................................................................... 17

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PAGE #

PPENDICES

A

Troubleshooting ................................................................................................. 18

FCC Regulations and Compliance ....................................................................19

Product Warranty ............................................................................................... 20

Instructions for Wall Mounting Your VoiceMail Manager 100 ............................ 21

Wall-Mounting Template .................................................................................... 22

Safety Precautions ..............................................................................................24

IST OF FIGURES

L

Making the Connections .................................................................................... 3

The Control Panel................................................................................................4

VoiceMail Indicator Light ....................................................................................5

The Display ........................................................................................................6

3

INTRODUCTION

Enclosed is your VoiceMail Manager 100 for use with AT&T VoiceMail. This system has
been designed to be simple to use; however, you can reach its full potential by taking a
few moments to read this User’s Guide

The VoiceMail Manager 100 (VM100) is a multi-function product for use with VoiceMail
and Caller ID, available from AT&T Consumer Services. The VM100 alerts you when
you have new VoiceMail messages with a visible blinking red light as well as an
audible message that is heard when any phone on your telephone line is picked up.
VoiceMail messages are easily retrieved by pushing the preprogrammed DIAL VM
speed dial button. The VM100 can also autodial your password if it is entered using
SETUP.

Your VoiceMail box status is checked by the VM100 one minute after a phone call is
completed and 4 minutes after an unanswered call. The VM100 will dial a toll free 800
# to check the status of your mailbox.

The VM100 also allows you to view the telephone number(s) and name(s) from
incoming calls (Caller ID), review all calls to your phone throughout the day (Call Log)
and speed dial return calls.

Although the following features are not required for VoiceMail, in order to fully utilize
all of the VoiceMail Manager 100's features, you must first subscribe to the following
services from AT&T Consumer Services:

• Call Waiting and Caller ID

.

1

WHAT'S INCLUDED

The following items should be included w ith your VoiceM ail Manager 100:

. One VoiceMail Manager 100 unit (VM100)
. One telephone cord
. One AC power adapter
. This Us er’s Guide
. AT&T VoiceMail User Guide

(Please contact AT&T Consumer Services (1 800 288-2747 ) if any of these items are
missing or damaged)

QUICK START YOUR VOICEMAIL MANAGER 100

. See page 3 to connect your VoiceMail Manager 100.
. Wait 15 seconds for the VoiceMail Manager 100 to initialize.
. That’s all, ist is ready to use.

2

MAKING THE CONNECTIONS

Refer to the following diagram and directions to connect your VM100.

To Electrical

Outlet

To Telephone

To Phone
Jack

1. Select the telephone you wish to use - this should be located near an electrical
outlet that is easily accessible. Make sure your telephone is properly connected
to a phone jack by a phone cord in good condition.

2. Unplug the phone cord from your telephone (leaving it plugged in to the wall
jack), and then plug it into the port on the VM100 labeled LINE. Labeling is on
the bottom

of the unit.

3. Using the phone cord provided, connect your telephone to the VM100 using the
port on the VM100 labeled TEL.

4. Plug the AC adapter into the electrical outlet and then connect it to the VM100 by
plugging the rounded end of the adapter cord into the round power port on the
VM100.

3

THE CONTROL PANEL

The following keys are used in the operation of your VoiceMail Manager 100 system.

DELETE - Erases call(s) from the Call Log.
REVIEW ▲▲▲▲ - Scrolls through the Call Log starting with the oldest received call and

moving towards the most recent call.
REVIEW ▼▼▼▼ - Scrolls through the Call Log starting with the newest received call and

moving towards the oldest call.
DIAL VM/YES - Press this button to dial your Voice Mailbox. Answers YES to a

question when the VM100 is in Set Up mode.
FLASH/NO - Press this button to execute a hook flash to pick up a Call Waiting call.

Answers NO to a question when the VM100 is in Set Up mode.
DIAL/HANG UP - Pres s th is bu tto n to speed dial a num ber fr om t he Cal l Log . W hen

the desired number appears in the display, press this button to dial. If you make a
mistake or change your mind and you have not yet picked up your phone, you may
press this button to disconnect your call.

4

VOICEMAIL INDICATOR LIGHT & NEW MESSAGE ANNOUNCEMENT

The VoiceMail Manager 100 has two indicator lights:

The red light will flash when you have a new VoiceMail message. If you subscribe to
Caller ID, the green light will steadily illuminate when you have received a new call,
even if the caller did not leave a message on your VoiceMail.

In addition, the VoiceMail Manager 100 provides a New Message Announcement.
When you pick up any telephone connected to the line shared with VM100 you will
hear, “New VoiceMail.” As on option, this feature can be turned off. (If you have
more than one VM100 with NEW MESSAGE ANNOUNCEMENT capability, you may
want to disable the voice prompt in all but one of the units.) See section on Setting
Up Your VoiceMail Manager 100.

5

THE DISPLAY

The VM100 will display and then store the available information about your incoming
calls. Note, in some areas complete information may not be available.

☎ The first line will show the name of the person calling you, (i.e., the name of the

person to whom that telephone number is listed).

☎ The second line will be the actual telephone number from which the call is

being made.

☎ The third line will display the date and time of the call, the number of the call,

and the repeat count value of the call, (see below).

To maximize the use of the available Call log memory, there is a repeat count
that tracks the number of calls received from the same caller
received having the same phone number as an existing, un-reviewed entry, the
repeat count will increase by one.

In the example above, Joseph Williams called from 1-555-123-4567, on December 30
at 12:30 PM. This is the 12
one original call, and 13 repeats. (The time and date of the call are sent to the
VoiceMail Manager 100 by the telephone company’s system.)

th

call in the Call Log, and Joseph has called 14 times -

. When a new call is

feature

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